Location: EU/Ukraine
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as an IAM/PAM Governance Specialist.
Requirements
2+ years of experience in IAM, PAM, Identity Governance, Information Security, IT Controls, IT Audit, or a related area.
Good understanding of Identity and Access Management concepts, including user lifecycle, role-based access control, least privilege, segregation of duties, and access recertification.
Practical understanding of Privileged Access Management and risks associated with privileged, administrative, shared, and service accounts.
Experience performing access reviews, privileged access reviews, or user entitlement assessments.
Experience reviewing access controls and identifying excessive, outdated, or inappropriate permissions.
Experience supporting internal or external audits, including evidence collection, control testing, findings follow-up, and remediation tracking.
Ability to assess whether access controls are operating effectively and document identified gaps and recommendations.
Experience working with system owners, administrators, Security, IT, and other stakeholders to investigate and remediate access-related issues.
Understanding of security control frameworks and standards such as ISO 27001, NIST, SOC 2, or similar.
Ability to work with IAM/PAM platforms, administrative consoles, access management systems, and related security tooling.
Strong analytical and documentation skills, with attention to detail.
Ability to independently manage assigned reviews, audits, and remediation activities.
Good written and verbal communication skills and the ability to explain access control issues to both technical and non-technical stakeholders.
Would be a plus:
Hands-on experience with PAM solutions such as CyberArk, BeyondTrust, Delinea, or similar.
Experience with Identity Governance solutions such as SailPoint, Saviynt, Microsoft Entra ID Governance, or similar.
Experience reviewing privileged access in cloud environments such as AWS, Azure, or GCP.
Experience with joiner, mover, and leaver processes.
Experience with service accounts, emergency/break-glass accounts, and privileged session controls.
Familiarity with regulatory or compliance requirements related to access management.
Relevant certifications in information security, IAM, audit, or risk management are a plus.
Responsibilities
Perform periodic reviews of privileged, administrative, shared, service, and other high-risk accounts across critical systems.
Review user and administrative access to identify excessive, outdated, inappropriate, or conflicting permissions.
Support and coordinate access recertification and entitlement review activities with system and business owners.
Assess IAM/PAM-related security controls and verify that access management processes are operating effectively.
Perform security and access control audits of internal systems and applications.
Collect, validate, and maintain audit evidence related to identity, access management, and privileged access controls.
Identify IAM/PAM control gaps, document findings, and track remediation actions through to closure.
Monitor privileged access governance requirements, including least privilege, segregation of duties, and appropriate use of administrative accounts.
Work with PAM and administrative consoles to review privileged access configurations, account usage, permissions, and control effectiveness.
Support governance of service accounts, emergency/break-glass accounts, and other non-standard privileged identities.
Collaborate with the IAM Cybersecurity team on access-related issues that require changes to IAM platforms, integrations, or technical controls.
Work with system owners, administrators, IT, Security, and business stakeholders to investigate and remediate access-related risks.
Support internal and external audits, compliance assessments, and security reviews related to IAM and PAM.
Maintain and improve IAM/PAM governance documentation, procedures, control descriptions, and review records.
Contribute to improving and automating access reviews, privileged access monitoring, evidence collection, and reporting processes.
Provide regular reporting on access review status, identified risks, open findings, and remediation progress.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Stockholm, Sweden
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, diligent HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!
The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi, and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our North people team plans, we are now looking for a Regional HR Operations Specialist to join our global People Team, based in Stockholm.
As our Regional HR Operations Specialist you will support our HR operations across Region North, especially in Sweden, Norway and Iceland. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take ownership of selected HR processes and practices. This role will report to the HR Manager, based in Sweden.
What you’ll be doing
Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across Sweden and the North Region countries with their nuanced HR needs.
Comfortable with handling union consultations, and building relationships with union stakeholders
Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday and Jira, ensuring high data accuracy, integrity and functionality.
Complex issue resolution: Collaborate closely with global Functional People Partners to tackle and resolve high risk HR challenges.
Support end-to-end employee life cycle processes: Answer HR queries, create employment contracts for non-volume hires, handle data changes and input in Workday.
You will be acting as the HR contact person for external payroll, and play an active role in monthly payroll-related tasks and management.
HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
Our humble expectations
Communication skills: Fluent in Swedish, and fluent English abilities, both verbal and written.
Labor law interpretation and working experience: Background in supporting team leads with labor law related issues. In particular, Swedish labour law background is a must.
Background: People/HR Operations experience ideally in a multi-country, global environment
Payroll expertise: Background with payroll process development from HR perspective, coordinating payroll input, and cooperation with an outsourced payroll provider
Problem-solving: A proactive approach to overcoming challenges.
Independence and collaboration: Exceptional at working both autonomously and as part of a team.
Process and service mindset: Values efficient processes, great service and continuous learning.
What’s in it for you
Competitive compensation and benefits.
Continuous learning: Significant growth in a fast-scaling global tech firm.
Flexible environment: Embrace a hybrid work model, blending office presence with flexibility.
Awesome team and colleagues. You will be a part of our People team in Wolt HQ as well as the Region North People team.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Warsaw, Poland
On behalf of
FinTech Client #3
, SD Solutions is looking for a talented
Backend Engineer
This position offers a unique opportunity to work at the intersection of technology, compliance, and data. As a
Senior BE Engineer
, you will take ownership of ensuring the integrity of critical processes - such as Compliance Control, Due Diligence, Legal Automation, and more. You will be responsible for the full lifecycle of these systems, driving both architectural modernization and day-to-day stability. Your work will range from designing new automated capabilities to rigorously refactoring existing flows, deep-diving into complex logic to optimize alerts, and ensuring our production environment remains robust at scale. We are looking for someone who enjoys diversity, wants to understand the "business behind the code," and is eager to replace manual operations with sophisticated, event-driven automation.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Design & Build
: Lead the design and implementation of backend systems and scalable microservices that ensure regulatory compliance and legal process automation (e.g., IVV, Due Diligence).
Data Integrity & Scale
: Work with large datasets and oversee complex data pipelines, ensuring absolute data integrity across critical financial systems.
Drive Modernization
: Lead engineering modernization efforts, including significant refactoring of legacy code and migration to a modern, distributed architecture to improve system resilience.
Automation & Integration
: Replace manual operations with event-driven automation (Kafka) and maintain robust integrations with third-party providers (Verdata, Salesforce, and more) to support business scale.
Cross-Functional Collaboration
: Collaborate closely with Legal, Compliance, and engineering teams to translate complex regulatory requirements into accurate, high-quality technical solutions.
Requirements:
5+ years of experience in Software Development (Backend focused).
Strong proficiency in
Java
or
Kotlin
in production environments.
System Design
: Experience in building scalable APIs, working with microservices, and understanding distributed systems.
Experience with
AWS
and cloud-based infrastructure.
Ownership Mindset
: We don’t just resolve tickets; we look at the bigger picture, understand the business logic, and take responsibility for the quality of our delivery.
Excellent problem-solving and system design skills.
B.Sc. in Computer Science or equivalent practical experience.
Fluent in English, both written and spoken.
Advantages:
Strong proficiency in
SQL
and experience working with
relational databases
.
Python.
Experience with
Snowflake, Spark, or DBT
.
Experience with Event-Driven Architecture and
Kafka
.
Background in
Fintech
,
Banking
, or
regulatory environments
.
Experience with
AI
development tools like
Cursor
and
Claude Code
.
About the company:
A fintech company that builds point-of-sale financing and consumer credit products for everyday service businesses. Their solution is deployed at thousands of service locations — including auto service centers, dental offices, optical clinics, and veterinary practices — and is managed through a no-fee mobile credit card.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Iceland (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
WHAT YOU’LL DELIVER
- Translate content between English and your native language while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
QUALIFICATIONS
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Europe/Ukraine
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
— Experience: 4+ years of professional experience in software engineering, where the last 2+ years was hands-on experience in the blockchain domain.
— Strong production Golang: you write and ship services in Go, and you are comfortable reading, debugging and patching upstream Go codebases.
— Blockchain Expertise: Extensive experience with Ethereum, including a deep understanding of its protocol, smart contract development, and associated technologies.
— Hands-on experience in developing, deploying, and maintaining smart contracts on EVM chains (Solidity).
— Understanding of L2s and optimistic rollup fundamentals: block derivation from L1, batch submission, state proposals, the withdrawal flow, and forced inclusion.
— Understanding of OP Stack components and architecture.
— Kubernetes and CI/CD: familiarity with Kubernetes for container orchestration and CI/CD tools for deployment automation.
— Monitoring Tools: Familiarity with monitoring tools such as Prometheus and Grafana for performance tracking.
— Cloud Platforms: Familiarity with cloud platforms (preferably AWS) and experience with containerization (Docker) is a strong plus.
Would be a plus:
— Rust at the level of reading and patching code.
— Understanding of fault proofs: dispute games, bisection, FPVM, as well as ZK-based approaches.
— Experience in conducting and successfully passing smart contract security audits.
— Experience in developing blockchain nodes, bridges, indexers, etc.
Responsibilities
— Deploy, upgrade, and operate OP Stack components.
— Set up monitoring and alerting: Prometheus, Grafana, PromQL dashboards, instrumentation of domain metrics (economic, bridge, sequencing).
— Take part in the on-call rotation, drive incident response, and write post-mortems and runbooks.
— Work with the smart contracts, security and product teams on launches, network upgrades and hard fork activations.
— Foster collaboration, knowledge sharing, and professional growth.
— Work closely with cross-functional teams to define project requirements and ensure alignment with business objectives.
— Stay updated on advancements in blockchain technology and Ethereum, and apply new features and best practices to enhance our solutions.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
Requirements
Minimum 10 years of relevant experience in M&A, corporate development, investment banking, private equity, strategic finance, investment or a comparable transaction-focused leadership role.
Demonstrated track record of executing acquisitions, divestments or other complex corporate transactions end to end, including managing multiple workstreams and senior stakeholders.
Strong target origination and pipeline-development capability, with experience identifying, screening and progressing actionable transaction opportunities.
Strong financial and investment analysis skills, including valuation, financial modeling, transaction economics, scenario analysis and sensitivity testing.
Proven ability to organize and drive commercial, financial, legal, regulatory, technology and operational diligence workstreams with appropriate internal and external specialists.
Strong transaction structuring and negotiation capability, with sound judgment on economics, risk allocation, key conditions and execution trade-offs.
Experience preparing executive and Investment Committee / Board-level transaction materials, recommendations and concise decision memos.
Strong project-management skills and the ability to coordinate internal functions, Business Owners, counterparties and external advisers through time-sensitive deal processes.
Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred.
Excellent written and verbal communication, stakeholder management, negotiation and presentation skills.
High professional integrity, discretion, resilience and the ability to maintain disciplined judgment under transaction pressure.
Advanced degree or relevant professional qualification is a plus.
Responsibilities
Deal Origination & Pipeline Management
Own target origination for acquisitions, divestments and other approved transaction themes, translating strategic priorities into a practical target universe and outreach plan.
Build and maintain a prioritized deal pipeline with clear status, rationale, ownership, next steps, key dependencies and decision points for each opportunity.
Develop and maintain relationships with relevant targets, shareholders, investors, advisers and other transaction counterparties where required to create and advance opportunities.
Work with the Strategy and Research Team to ensure the pipeline reflects group strategy, strategic fit and portfolio priorities before material resources are committed.
Transaction Assessment & Deal Preparation
Convert qualified opportunities into structured deal processes with a clear transaction thesis, workplan, timetable, information requirements and governance path.
Lead transaction financial analysis, valuation and scenario work and ensure that the economics, assumptions and key sensitivities are transparent to decision-makers.
Plan and coordinate due diligence across relevant workstreams, ensuring that material findings, risks, dependencies and unresolved issues are surfaced promptly.
Maintain a clear recommendation on transaction attractiveness, key conditions and execution risks as facts evolve through the deal process.
Deal Structuring, Negotiation & Execution
Lead end-to-end execution of approved M&A and divestment transactions, maintaining momentum and accountability from initial engagement through signing and closing.
Coordinate transaction structuring and the work of internal specialists and external advisers, ensuring that commercial, financial, legal, regulatory and operational considerations are integrated.
Lead or coordinate negotiations on transaction economics and material commercial terms, escalating reserved or material decisions to the appropriate governance body.
Investment Committee & Deal Governance
Prepare clear, concise and decision-grade transaction recommendations for Investment Committee and senior leadership consideration at the relevant deal stages.
Work with the Strategy and Research Team to incorporate independent strategic fit, portfolio impact and transaction-thesis review into decision materials.
Work with the Board / IC Secretary to ensure transaction materials, approvals, decision records and meeting timing are complete and appropriately coordinated.
Ensure transaction execution remains within the approved mandate and that material changes in economics, structure, risk or conditions are escalated for renewed decision where required.
Closing, Handover & Post-Deal Coordination
Drive transaction closing readiness, including completion of required conditions, approvals, documentation and coordinated execution across all relevant parties.
Ensure a structured handover of completed transactions to the relevant Business Owners and Portfolio Management Team for integration, separation or other post-deal execution, as applicable.
Provide complete transaction records and execution learnings to support the Strategy and Research Team's after-action review of completed deals and their effect on the portfolio.
Deal Process, Reporting & Stakeholder Coordination
Maintain transparent and regular reporting on the deal pipeline, active transaction status, key milestones, issues, decisions and required actions.
Act as the central coordinator for transaction execution across internal stakeholders, counterparties and external advisers, with clear ownership of next steps and deadlines.
Establish disciplined deal documentation, data-room, decision-log and information-management practices appropriate to confidential transaction processes.
Maintain a clear distinction between transaction execution ownership, independent strategic review, governance decision-making and post-deal business execution.
Team Leadership & Functional Excellence
Lead, coach and develop the M&A and Deal Team; allocate resources across origination and live transactions and maintain clear accountability for quality, pace and outcomes.
Build repeatable methods, templates and standards for target screening, valuation, diligence, deal governance, execution planning, reporting and transaction handover.
Create a high-performance culture that values commercial judgment, execution discipline, confidentiality, ownership, collaboration and concise communication.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE MISSION OF THE UNION RELATIONS LEAD
Unions and social partners play a central and legitimate role in how social protection is designed, negotiated and implemented in France. We're looking for a Union Relations Lead to build and animate Alan's relationships with unions, their federations, and the broader paritariste ecosystem, making Alan a trusted, substantive and well-known interlocutor of French social partners, and supporting our Enterprise & Public Sector teams across large private employers and public institutions.
⭐ WHAT MAKES THIS ROLE GENUINELY UNIQUE
- You'll shape how one of Europe's fastest-growing health tech companies builds its relationships with the French social partner ecosystem (from confederations to sector federations to paritariste institutions).
- You'll operate at the highest levels of the paritariste ecosystem: confederal leadership, sector federations, IP boards, organisations patronales.
- You'll shape the strategy, not just execute it. Alan is at an early stage of building this capability (the playbook is yours to define)
- You'll work directly with Founders, Public Affair as well as Public Sector and Enterprise leadership.
- Real ownership from day one, in one of the fastest-growing tech unicorns in Europe.
⭐️ YOUR ROLE
Relationships & Presence
- Build and maintain trusted, long-term relationships with the organizations that represent employees and members across the sectors that matter to Alan (unions, federations, and the structures that convene them).
- Map the ecosystem, prioritize interlocutors, and design the engagement strategy at confederal, federal and branch level.
- Represent Alan in federations, working groups, congrès and paritariste institutions where our sector’s future is discussed.
- Be the credible consistent Alan voice social partners recognise
Partnership with Alan's Enterprise & Public Sector work
- Be a partner to our teams serving large private employers and public sector clients, briefing them on the social partners context and how Alan’s offer speaks to their priorities
- Introduce the right contacts at the right moment in the commercial cycle, turning Alan’s ecosystem relationships into concrete commercial leverage.
- Share Alan’s content with social partners to help them assess Alan on its merits and form their own view.
Sector Engagement & Anticipation
- Follow the dialogue at branch level and across the paritariste ecosystem and turn that understanding into internal clarity.
- Represent Alan in the federations and working groups where our sector's future is discussed, contributing a constructive and recognizable voice.
- Be a sharp, early internal voice on where social dialogue is heading and on the implications for Alan's strategy.
Build & Scale
- Knowledge base: Build and maintain a knowledge library on social partner positions, branch agreements, and paritariste institutions shared with Enterprise and Public Sector deal teams to increase win rates.
- Framework & tools: Implement processes and AI tools to improve the quality and efficiency of our social partner engagement and documentation.
- Collaboration: Share best practices with the broader Enterprise & Public Sector team and contribute proven methodologies to their scaled commercial operations.
- Market intelligence: Provide competitive intelligence on how social partners and competitors position themselves in our key markets.
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for the Union Relations Lead role at Alan if you:
- Have at least 8 years of total experience in social partner relations: in a union organization, a branch federation, a paritariste institution, or in an external affairs role at a mutelle, IP or insurer
- Have legitimate credibility at federation level: ability to engage federation leadership as a peer, built through a personal representative past or years of substantive engagement at federation level on employer side.
- Have deep knowledge of the paritariste ecosystem: branch agreements, confederal mandates, protection sociale reforms, and how institutions at each level function
- Have proven ability to build trust with social partners from the employer/state side
- Have outstanding stakeholder management: calm, long-game, trustworthy, discreet, able to represent Alan substantively without making it about yourself.
- Have ability to translate Alan’s product and strategy into compelling narratives for social partner audiences
- Demonstrable impact from prior social-partner work on an organization’s commercial and strategic outcomes
- Are a self-starter: comfortable building from scratch in a fast-paced, high-growth environment
- Are ego-free and lever-minded: you accelerate others, you don't seek the spotlight.
- Are based in (or willing to relocate to) Paris.
Nice to have:
- A confederal or federal elected / permanent past.
- Experience inside a paritariste institution
- Experience inside a sector federation on its social dialogue agenda.
- Legal background in droit social and comfort reading accords collectifs quickly.
- International exposure to the European social dialogue ecosystem.
- Prior experience with RFPs or tenders involving union-negotiated or paritariste schemes.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
Requirements
Minimum 10 years of relevant experience in corporate strategy, strategic finance, investment, corporate development, management consulting, private equity / venture capital, investment banking or a comparable analytical leadership role.
Demonstrated experience developing or maintaining enterprise or group-level strategy and translating complex analysis into clear choices for senior decision-makers.
Strong portfolio mindset, with the ability to assess strategic fit, concentration, adjacency, risk, expected value and trade-offs across multiple businesses, products, markets and initiatives.
Strong financial and investment analysis skills, including business-case review, valuation logic, unit economics, scenario analysis and sensitivity testing.
Proven ability to evaluate new projects, market-entry plans, strategic initiatives and investment theses independently and to challenge assumptions constructively.
Excellent research and intelligence capabilities, including the ability to synthesize market, competitor, regulatory, technology and customer signals into decision-relevant implications.
Experience preparing executive and Investment Committee / Board-level materials, recommendations and concise decision memos.
Prior experience leading and developing a high-performing strategy, research or analytical team, with strong quality-control standards.
Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred.
Excellent written and verbal communication, stakeholder management and presentation skills; able to build trust while maintaining independent judgment.
High professional integrity, intellectual curiosity, discretion and the confidence to provide an evidence-based challenge to senior stakeholders.
Advanced degree or relevant professional qualification is a plus.
Responsibilities
Group Strategy & Portfolio Stewardship
Own and maintain the group strategy process, including the strategic narrative, priorities, key choices, assumptions and periodic refreshes.
Maintain a portfolio-wide view of businesses, products, markets, capabilities and strategic initiatives, and identify imbalances, gaps, duplication, concentration risk and adjacency opportunities.
Develop evidence-based recommendations on where the group should focus management attention, strategic resources and future investment, while preserving the Investment Committee's decision authority.
Ensure that major roadmaps and programs remain coherent with the approved group strategy and portfolio logic.
Research, Intelligence & Strategic Insight
Set the strategic research agenda based on the group's highest-priority decisions and uncertainties.
Build and maintain structured intelligence on markets, competitors, regulation, technology, customer behavior, business models and relevant macro trends.
Convert research findings into implications, scenarios, strategic options and concise recommendations rather than stand-alone information reporting.
Establish strong standards for source quality, analytical rigor, assumptions, fact checking and institutional knowledge retention.
Value Creation Opportunities
Continuously identify and prioritize value creation opportunities across the existing portfolio, including growth, cross-business synergies, product / market adjacencies, partnerships, operating-model improvements and other strategic moves.
Structure each opportunity into a clear thesis covering expected value, strategic rationale, risks, dependencies, required capabilities, sequencing and success measures.
Work with the Portfolio Management Team and Business Owners to convert approved opportunities into roadmaps and executable initiatives without taking over day-to-day execution ownership.
Evaluation of New Projects, Markets & Strategic Moves
Lead independent strategic review of new project proposals and market plans before they are submitted for approval.
Assess strategic fit, market attractiveness, competitive position, economics, risk, execution readiness, alternatives and portfolio implications; test critical assumptions through scenarios and sensitivity analysis.
Formulate a clear recommendation - proceed, revise, stage, defer or stop - and define the key conditions or milestones required for success.
Partner with the M&A and Deal Team on strategic fit, investment thesis and portfolio impact of potential acquisitions, divestments and other transactions, while the Deal Team retains transaction execution ownership.
After-Action Review & Portfolio Learning
Establish a systematic after-action review approach for major strategic actions, initiatives and completed deals.
Compare actual outcomes with the original strategic thesis, expected economics, risk assumptions, milestones and value-creation plan, and assess the resulting effect on the group portfolio.
Capture lessons learned, identify repeatable patterns and feed findings back into strategy, evaluation frameworks and future recommendations.
Investment Committee & Executive Decision Support
Prepare clear, concise and decision-grade strategic recommendations for Investment Committee and senior leadership consideration.
Work with the Board / IC Secretary to ensure strategic materials are complete, internally consistent and framed around the decision required, alternatives, trade-offs and implications.
Support interpretation of execution feedback and result reporting from the Portfolio Management Team and Business Owners, focusing on strategic implications and any need to revisit prior assumptions or decisions.
Maintain a disciplined distinction between analysis / recommendation, governance decision-making and execution ownership.
Team Leadership & Functional Excellence
Lead, coach and develop the Strategy and Research Team; allocate work against the highest-value strategic questions and maintain clear accountability for output quality and deadlines.
Build repeatable methods, templates and analytical standards for strategy development, market / project evaluation, portfolio review, research and after-action analysis.
Create a high-trust culture that values intellectual honesty, constructive challenge, clear writing, collaboration and decision usefulness.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a Senior DevOps!
Requirements
• 5+ years of experience in Trading Operations, Middle Office, or Trade Support within trading,
market-making, crypto, or financial services.
• Bachelor's degree in Finance, Economics, Accounting, Business, Mathematics, or a related
field, or equivalent relevant professional experience.
• Strong understanding of financial markets, the trade lifecycle, settlements, reconciliation,
balances, collateral/margin, and operational risk.
• Experience working with exchanges, brokers, custodians, and trading counterparties.
• Experience building and improving operational controls, procedures, runbooks, and escalation
processes.
• Experience with incident management, operational breaks, and root-cause analysis.
• Experience automating and scaling operational processes.
• Strong analytical and problem-solving skills, with the ability to make independent decisions in a
live trading environment.
• Experience working cross-functionally with Trading, Treasury, Risk and Engineering.
• SQL / Python is a plus.
Responsibilities
• Ensure stable Trading Operations and manage the full operational lifecycle of trading
processes.
• Manage trade settlement and asset movements across exchanges, brokers, custodians, and
counterparties.
• Ensure reconciliation of trades, positions, balances, and fund movements, with timely resolution
of discrepancies.
• Oversee operational inventory, balances, margin/collateral movements, and maintain
operational readiness for trading.
• Ensure operational onboarding and readiness of new exchanges, brokers, markets, products,
and trading flows.
• Identify and resolve trade breaks, settlement failures, and other operational exceptions.
• Develop and maintain operational controls, procedures, runbooks, and escalation processes.
• Manage critical operational incidents and ensure root-cause remediation.
• Drive automation of manual processes and improve the scalability and reliability of Trading
Operations.
• Coordinate closely with Trading, Treasury, Risk, Engineering and external counterparties.
• Define and monitor Trading Operations KPIs / SLAs and drive process improvements.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Cape Town, South Africa
Job Description: Mortgage Servicing Assistant (MSA)
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Company Information
OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions.
Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century.
We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving.
OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK.
Role Overview
We are seeking detail-driven, process-focused individuals to join our Mortgage Servicing Assistant (MSA).
The Mortgage Servicing Assistant provides administrative and operational support across the mortgage journey, helping ensure cases are accurately maintained and routine tasks are completed efficiently.
The team is responsible for checking and organising customer documents, maintaining accurate case records, carrying out completion checks, obtaining updates from lenders and supporting the wider Mortgage Operations team with other administrative tasks.
This role is suited to individuals who thrive in a structured, high-volume, accuracy-focused environment.
Key Responsibilities
Document Checking and Organisation
Relabel and organise documents correctly within internal systems so they are easy to review and locate.
Check that the correct documents are present for the case and applicant scenario, including ID, proof of address, income documents, bank statements and any additional supporting evidence.
Verify that documents are readable, in date and complete, including checking full statement pages, correct time periods and matching applicant details.
Ensure documents are filed in the correct location and under the correct category within internal systems.
Flag missing, incorrect, unreadable or out-of-date documents clearly in CRM notes and escalate through the appropriate route.
System Accuracy and Case Readiness
Keep internal systems accurate and up to date.
Maintain clear and accurate case notes so other teams can progress cases without unnecessary delays.
Follow agreed checklists and processes to ensure consistency and accuracy.
Complete routine administrative tasks to support Mortgage Advisers, Case Managers and the wider Mortgage Operations team.
Completion Status Checks
Check internal systems and lender portals to confirm whether a mortgage has completed or has been given a confirmed completion date.
Contact lenders where required to obtain case or completion updates.
Update CRM statuses accurately and leave clear notes when completion information is confirmed.
Escalate any issues or discrepancies through the appropriate internal process.
Service Standards and Team Support
Work to agreed turnaround times and quality standards.
Support the wider Mortgage Operations team with administrative and process-driven tasks as required.
Manage a high volume of tasks while maintaining a high level of accuracy.
Escalate issues in line with agreed processes.
We are looking for individuals who:
Have experience in administration, operations, document control or a similar role.
Have strong attention to detail and a methodical working style.
Are comfortable working across different systems and handling high-volume, repetitive tasks.
Can follow processes accurately and consistently.
Are organised and able to manage their workload effectively.
Communicate clearly and professionally, both in writing and over the telephone.
Are comfortable contacting lenders and other third parties to obtain factual case updates.
Are comfortable working in a fast-paced, quality-focused environment.
Are adaptable and willing to support with different administrative tasks as the needs of the team develop.
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the compa-ny among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experi-ence.
Salary: R10,000 – R12,000 / month
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
Quality Assurance & Regulatory Affairs
Job Overview
Quality is Hasbro’s top priority, with a focus on building consumer trust and brand confidence by ensuring all products are safe, compliant, and reliable. Reporting to the Regulatory & Lab Management team, the QA Engineer will support the implementation of product safety, physical and mechanical, and labeling requirements across APAC as well as other key markets, including the EU and US. The role is responsible for assessing the impact of regulatory changes, updating Hasbro specifications, providing clear guidance to stakeholders and vendors, and aligning laboratory testing requirements accordingly. In addition, the QA Engineer will serve as a key technical partner to cross-functional teams, including Packaging, Product Development, Product Quality, Sourcing, Legal, as well as external vendors and third-party laboratories, to ensure regulatory compliance and product quality throughout the development process.
Location and Work Arrangement
This role is based at our Hong Kong office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Provide technical guidance on physical/mechanical product safety requirements and applicable toy and consumer product standards; support investigation and resolution of physical/mechanical testing and compliance questions
Monitor the regulatory landscape on product safety and labeling requirements across APAC, EU and US, and provide timely updates to internal teams
Assess new or revised regulatory requirements for product, labeling, testing and specification impacts; coordinate implementation plans, technical interpretations and effective-date readiness with relevant stakeholders
Support Packaging and product teams on regional safety labeling, warnings, age grading and mandatory markings; review or coordinate resolution of label compliance questions before production release
Draft, review and revise Hasbro specifications, policies, test requirements and technical guidance in response to regulatory changes
Develop or coordinate product-specific and ODM testing protocols with internal teams and approved third-party laboratories
Liaise with approved third-party laboratories to align technical interpretations, testing protocols, methods and implementation requirements; resolve differences in laboratory interpretation through documented technical assessment
Provide timely, documented technical guidance on regulatory, physical/mechanical, testing and labeling enquiries from internal and external stakeholders
Maintain controlled records of regulatory assessments, technical decisions and implementation status
What You'll Bring
Bachelor or higher degree in Engineering, Applied Science, Chemistry, Materials Science or a related technical discipline
3 years or more relevant experience in product safety, toy testing, regulatory compliance, quality assurance or an accredited third-party laboratory
Good working knowledge of international toy safety regulations and physical/mechanical testing standards (e.g. ASTM F963, EN 71, ISO 8124); knowledge of labeling requirements is an advantage
Experience interpreting regulatory or standard changes and converting them into practical product, testing, specification or labeling requirements
Experience coordinating with third-party laboratories, product development teams, vendors or manufacturing partners
Strong technical writing, analytical, stakeholder management and problem-solving skills; attention to detail and able to work independently
Good command of written and spoken English; proficiency in Cantonese and/or Mandarin is an advantage
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.
This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.
WHAT YOU'LL DO
- Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
- Act as a frontline support resource for SFDC and CPQ-related questions from Sales
- Assist with CRM and CPQ enhancements, including:
- gathering and drafting business requirements
- supporting user acceptance testing (UAT) and QA
- helping roll out new workflows, fields, or guardrails
- Contribute to sales and deal desk enablement, including documentation, process guides, and training support
- Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement
WHAT YOU HAVE
- 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management
- Strong attention to detail and comfort working with complex deal structures
- Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
- Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized
- Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)
- Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts
- Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
- Comfortable operating in a fast-paced, evolving environment where processes are still being defined
COMPENSATION
$108,300 - $148,950 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.
This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.
WHAT YOU'LL DO
- Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
- Act as a frontline support resource for SFDC and CPQ-related questions from Sales
- Assist with CRM and CPQ enhancements, including:
- gathering and drafting business requirements
- supporting user acceptance testing (UAT) and QA
- helping roll out new workflows, fields, or guardrails
- Contribute to sales and deal desk enablement, including documentation, process guides, and training support
- Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement
WHAT YOU HAVE
- 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management
- Strong attention to detail and comfort working with complex deal structures
- Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
- Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized
- Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)
- Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts
- Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
- Comfortable operating in a fast-paced, evolving environment where processes are still being defined
COMPENSATION
$108,300 - $148,950 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is rapidly building the leading ecosystem of generative models, bringing the best models from AI labs around the world to our users alongside our own. We are looking for an IC to source, activate, and scale relationships across Runway's growing portfolio of model partners. This is a role for someone who wants to own whatever needs owning, take new models from first conversation to launch, and write the playbook where none exists yet. You will work closely across Engineering, Product, Legal, Finance, and Marketing.
WHAT YOU'LL DO
- Own a broad portfolio of model partners end to end, across modalities
- Track the model landscape relentlessly: spot new labs and releases early and bring the strongest ones to the team as candidates for integration
- Take new partners from zero to launched: source, structure and negotiate commercial terms, then close with Legal and Finance
- Be the partner's main point of contact through launch, working closely with our engineering team
- Build deep, trusted relationships with founders, BD leads and research teams at our partners, and turn those relationships into early access, better terms and joint launches
- Run the portfolio with rigor: set check-in cadences, monitor relationship health, and spot and escalate risk early
- Track usage, spend and margin by partner and model, and use that data to decide where to invest, renegotiate or step back
- Partner with Marketing and our partners on co-marketing for model launches
- Build the frameworks and tools that let the function scale as the ecosystem grows
WHAT YOU'LL NEED
- 5+ years of experience across some combination of partnerships, business development, GTM, consulting, or founding/operating, with a track record of having owned outcomes end to end
- Experience negotiating commercial agreements, ideally usage-based, API or platform deals
- Genuine obsession with generative AI: you know the labs, you try new models the day they ship, and you have opinions on what makes one good
- Demonstrated range: you've done the deal and the integration and the launch
- High technical aptitude for understanding complex technologies, tools, systems, and issues
- Strong analytical capabilities, with the ability to turn usage and spend data into a clear recommendation
- Ability to manage many relationships and priorities at once in a fast-paced environment without dropping threads
- Clear, concise communication, from a startup founder to a big-lab partnerships team to a Runway engineer in the same day
- A strong bias towards action and belief that no task is too small for you
- Highly resourceful, with the ability to create structure and work autonomously amid ambiguity
- New York-based preferred
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is seeking a highly resourceful, detail-oriented, and execution-focused Program Manager to drive a broad portfolio of Customer Engagement initiatives spanning events, executive engagement, loyalty programs, and strategic projects.
This is a highly cross-functional role for someone who thrives in fast-moving environments, can flex across multiple priorities, and enjoys turning ambitious ideas into well-executed programs. You’ll partner closely with Marketing, Sales, Customer Success, and external stakeholders to drive projects from initial concept through planning, execution, and delivery.
The ideal candidate is an exceptional project manager and strong customer marketing generalist who brings structure to ambiguity, navigates complex stakeholder relationships, and takes genuine ownership of outcomes. Someone who is meticulous about the details, anticipates what needs to happen next, and can confidently drive multiple projects forward without losing sight of the bigger picture.
WHAT YOU'LL DO
Program Management & Cross-Functional Execution
- Own end-to-end delivery of multiple concurrent initiatives, translating strategic objectives into detailed project plans with clear milestones, owners, timelines, dependencies, and deliverables.
- Drive alignment and accountability across cross-functional stakeholders, proactively managing competing priorities, identifying risks, resolving blockers, and ensuring nothing falls through the cracks.
- Lead projects, tracking, and documentation across the broader team, often building the operational framework for initiatives without an existing playbook.
Customer Marketing & Experiences
- Lead planning and execution of customer-facing programs, activations, and strategic partnerships.
- Help develop, launch, and operationalize new customer loyalty, recognition, gifting, and engagement initiatives.
- Manage program logistics, budgets, vendors, external partners, and production to deliver high-quality experiences.
Strategic Initiatives & Program Operations
- Drive execution of research and thought leadership initiatives, coordinating internal teams, external partners, timelines, and deliverables.
- Own internal customer engagement initiatives, including customer participation in advocacy activities.
- Establish scalable project management processes, trackers, workflows, and reporting to improve visibility, accountability, and operational efficiency as the function grows.
QUALIFICATIONS
- 5–8+ years of experience in customer marketing, program management, experiential marketing, strategic operations, or related roles, ideally at a high-growth SaaS or technology company.
- Exceptional project management and organizational skills, with demonstrated ability to independently own and deliver complex, multi-stakeholder initiatives from inception through completion.
- Strong cross-functional leadership and stakeholder management skills, with the ability to influence without direct authority and work effectively with senior internal and external stakeholders.
- High ownership, sound judgment, and a bias toward action. You anticipate challenges, proactively solve problems, and can be trusted to drive projects forward with minimal oversight.
- Familiarity with tools such as Notion, Asana, Airtable, or similar project management platforms.
COMPENSATION
$136,000 - $187,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LR1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The National Malaria Control Program (NMCP) is responsible for the national coordination of malaria prevention, case management, and malaria supply chain activities in Niger.
In recent years, the national supply chain management system has undergone significant evolution, characterized by:
The progressive strengthening of quantification and supply planning mechanisms;
The increasing use of logistics data from DHIS2;
The progressive strengthening of the Quantification Analytics Tool (QAT) as the national reference tool for supply forecasting and planning;
The gradual transition to a national electronic Logistics Management Information System (eLMIS) based on Open mSupply;
The progressive development of a district-led last-mile distribution model;
The growing need for advanced analysis of logistics data to improve the continuous availability of commodities.
In this context, the NMCP seeks to sustainably strengthen its institutional capacities in the areas of:
Logistics data analysis;
Data validation and triangulation;
Supply forecasting and planning;
Supply chain performance management;
Stockout risk anticipation;
Use of digital logistics management tools;
Monitoring of warehousing and distribution performance;
Pharmaceutical waste management.
To support this transition, the NMCP wishes to benefit from technical support through the recruitment of a Technical Expert in Logistics Intelligence, forecasting, and Supply Chain Performance. The goal is to sustainably strengthen national capacities, not to create functional dependency on external expertise.
The Advisor will support the NMCP in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
General Objective
Support the NMCP in strengthening its institutional capacities in logistics intelligence, quantification, data analysis, and supply chain performance management to sustainably improve the availability of malaria commodities.
Specific Objectives:
The Advisor shall contribute to:
Strengthening the strategic use of logistics data for decision-making.
Supporting the institutionalization of QAT as the national reference tool for supply forecasting and planning.
Developing mechanisms for validation, triangulation, and quality control of logistics data.
Strengthening the NMCP's capacity to develop early warning systems and stockout anticipation mechanisms.
Supporting the monitoring of warehousing and distribution performance carried out by National Office of Pharmaceutical Products and Chemicals (ONPPC).
Developing supply chain performance dashboards and indicators.
Supporting the NMCP in monitoring pharmaceutical waste management.
Sustainably strengthening the technical capacities of national teams through skills transfer and process formalization.
Nature and Principles of Position
The position is structured around:
Strengthening institutional capacities;
Transferring skills;
Developing sustainable tools and mechanisms;
Providing analytical and strategic support.
The position does not constitute a permanent organic function within the NMCP and is not intended to replace the statutory or hierarchical responsibilities of national staff.
The Advisor shall:
Not hold any hierarchical authority over NMCP staff;
Not replace NMCP human resources;
Not exercise the program's sovereign (regalian) functions;
Act within a framework of technical support, accompaniment, systems structuring, and skills transfer.
The Advisor will work closely with:
The NMCP's Supply and Stock Management (GAS) team;
The NMCP pharmacist;
The NMCP monitoring and evaluation teams;
The Directorate of Pharmacy, Medicine, and Traditional Medicine (DPH/MT);
ONPPC;
Technical and financial partners.
Main Responsibilities:
Logistics Data Governance and Analytical Intelligence
Support the NMCP in analyzing and leveraging logistics data from DHIS2 and eLMIS/Open mSupply as it is progressively deployed, as well as planning tools;
Develop cross-validation mechanisms for logistics data;
Support the identification and correction of data inconsistencies;
Develop Analytical Dashboards and Visualization Tools
Strengthen the NMCP's capacity to analyze consumption trends and stockout risks;
Develop early warning mechanisms;
Support the analysis of district emergency orders;
Develop logistics performance indicators.
The Advisor shall build on work already carried out regarding:
DHIS2 data completeness (and eLMIS data as it is progressively deployed);
The identification and correction of inconsistencies;
Monthly stockout monitoring;
Analysis of district performance in their capacity for regular monthly resupply of health facilities.
Quantification and Institutionalization of QAT
Support the NMCP in the advanced use of QAT (particularly as new features are rolled out);
Contribute to establishing QAT as the national reference tool for supply forecasts and plans;
Progressively reduce reliance on parallel Excel files;
Develop and formalize Standard Operating Procedures (SOPs) related to QAT use;
Support quantification exercises;
Strengthen the integration of logistics data into forecasting exercises;
Contribute to harmonizing tools used by partners.
Contribute to aligning the NMCP with the national vision of an integrated supply forecasting and planning system.
Warehousing and Distribution Performance
In collaboration with ONPPC and relevant structures, the Advisor shall:
Develop performance indicators for the warehousing and distribution of malaria control commodities to ensure their continued compliance;
Support the development of dashboards to monitor these performance indicators;
Analyze distribution timelines and service levels;
Monitor availability and logistics quality indicators;
Identify operational bottlenecks;
Propose corrective measures;
Support the monitoring of good inventory management and storage practices.
Logistics Risk Management
Develop a supply chain risk register;
Identify critical supply-related risks;
Support the development of mitigation plans;
Develop alert thresholds and escalation mechanisms;
Strengthen the NMCP's capacity to anticipate stockouts;
Contribute to the development of forward-looking analyses and contingency scenarios.
Pharmaceutical Waste Management
Support the NMCP in monitoring pharmaceutical waste management;
Develop tools for tracking expired or damaged products;
Contribute to monitoring activities related to incinerators funded by the Global Fund;
Support the documentation and traceability of product destruction activities
Develop SOPs and tracking tools related to Unusable Pharmaceutical Products (PPI).
Capacity Building and Skills Transfer
Provide technical coaching to NMCP teams (GAS and M&E for logistics data);
Develop SOPs, guides, and standardized tools;
Support the formalization of processes;
Organize skills transfer sessions;
Contribute to the progressive empowerment of national teams;
Document achievements and institutionalized mechanisms.
Expected Deliverables
Logistics data governance SOPs;
QAT usage SOPs;
A RACI matrix for the malaria control commodity supply chain;
Supply chain performance dashboards;
Early warning mechanisms;
Data validation and triangulation tools;
A supply chain risk register;
Pharmaceutical waste management monitoring tools;
Plans for evaluating and strengthening GAS competencies within the NMCP;
Monthly (bullet) and quarterly (narrative) activity reports.
Expected Results
Through this support, the NMCP aims to achieve:
A sustainable improvement in the quality of logistics data;
Improved capacity to anticipate stockouts;
The institutionalization of QAT as the sole source for logistics data management;
The development of a data-driven management culture;
Strengthened monitoring of supply chain performance;
Improved visibility of logistics risks;
The progressive strengthening of national technical autonomy;
A successful transition to a national eLMIS system based on Open mSupply.
Supervisory Arrangements
The Advisor shall be:
Administratively recruited and evaluated by the implementing partner;
Technically supervised by the NMCP Coordinator;
Functionally integrated into the Supply and Stock Management (GAS) team.
Technical priorities and work plans will be jointly validated by the NMCP and the implementing partner.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced university degree in pharmacy, with experience in public health, supply chain management, health logistics, or a related field;
A complementary Master's-level degree in supply chain management, health logistics, public health, health systems, or a related field is strongly desired;
Specialized training in public health Supply Chain Management is a significant asset;
Minimum of 10 years of experience in public health supply chain management;
Proven experience in supply quantification and planning;
Demonstrated experience using QAT or similar forecasting and supply planning tools;
Experience in analyzing and leveraging logistics data;
Experience using DHIS2, eLMIS, or other logistics information systems;
Proven experience developing analytical tools, dashboards, and performance monitoring mechanisms;
Experience collaborating with U.S. Government–funded partners and projects strongly desired;
Experience on U.S. Government–funded projects is a major asset;
Experience in pharmaceutical waste management desired.
Excellent command of logistics management systems;
Strong analytical capacity;
Good command of data analysis and visualization tools;
Excellent understanding of quantification mechanisms;
Good understanding of early warning systems;
Ability to develop SOPs, standardized tools, and institutional mechanisms;
Ability to work within a matrix reporting environment;
Strong capacity for institutional collaboration;
High sense of ethics and confidentiality;
Ability to work in a support role rather than a substitutive one;
Ability to transfer skills and support national teams.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Business Development team leads Harvey's partnerships with the cloud hyperscalers, frontier AI labs, inference providers, data suppliers, and emerging open source ecosystem. These are multi-dimensional relationships: the same companies we build with are also the ones we build on and go to market alongside.
Our work spans commercial deal structuring, co-selling, co-development, and co-marketing, working cross-functionally with Finance, Research, Product, Sales, Marketing, and other teams across the company. As a member of the Cloud & AI team, you will help drive strategic partner initiatives and engagement ranging from new model releases and product launch announcements to commercial agreements and co-marketing campaigns, and own the tactical execution that follows: activating commercial marketplaces, unlocking channel GTM opportunities, accelerating field enablement, and supporting day-to-day requests. It is a unique opportunity that gives you a front row seat to how fast-growing AI companies work together to drive mutual growth.
This is a zero to one builder role on a team that will grow alongside the partner portfolio. You will be tasked with working across a wide range of programs and initiatives, including standing up new operational processes and ongoing partner reporting. Much of what this role touches does not have a defined playbook yet. The ideal candidate is a strong operator who can bring structure to complex partnerships, move comfortably between strategic work and hands-on execution, and build programs that scale as the team grows.
WHAT YOU'LL DO
PARTNER RELATIONSHIP & COMMERCIAL MANAGEMENT
- Serve as a go-to resource for multiple cloud, frontier lab, and inference & data partners, and act as a consistent point of contact across internal and external teams
- Run regular partner business reviews and joint planning sessions, including quarterly goal setting and executive involvement
- Support commercial negotiations, including business case development and deal structuring, working closely with Finance, Product, and Research through to signature
- Track partner activity, program performance, and progress against joint plans, and provide clear updates to stakeholders
JOINT GO-TO-MARKET & CO-SELLING
- Run the co-sell motion with select partners: drive partner-sourced and partner-influenced revenue by designing plays that build momentum with field teams (account mapping, deal registration, pipeline reviews, and alignment with Harvey's sales org)
- Activate and operate Harvey's presence on commercial cloud marketplaces, including listings, private offers, and the operational workflows behind them
- Support Harvey's sales team on individual partner-supported opportunities by bringing in the right partner contacts, unlocking partner resources, and clearing blockers
- Build enablement materials for both sides: partner-facing Harvey narratives, and internal guides on how to sell with each partner
CO-DEVELOPMENT & CO-MARKETING
- Coordinate joint technical programs with partners, connecting Harvey's Research and Product teams with their counterparts and keeping feedback moving in both directions
- Support product launch co-announcements, lining up timing, messaging, and approvals across Harvey Marketing and partner communications teams
- Launch joint marketing programs with partners: case studies, webinars, events, and co-branded content
- Maximize Harvey's standing in partner programs to unlock funding, technical resources, and go-to-market support
BUILDING THE FUNCTION
- Contribute to the operational foundation of the team, including portfolio tracking, partner plans, pipeline reporting, and regular reporting cadences with leadership
- Develop repeatable processes and internal frameworks for how partnerships are evaluated, launched, and reviewed, so that programs stay scalable as the team grows
- Keep internal teams across Sales, Product, Research, Marketing, and Finance current on partner activity through regular updates and business reviews
- Take on new scope as the partner portfolio and the team expand over time
WHAT YOU HAVE
- 5+ years of professional experience in partnerships, alliances, sales, business development or corporate development, ideally at a high-growth company where programs were in their infancy and the partner motion was still being built
- Experience structuring or managing complex alliances or partnerships, including commercial negotiations
- Experience or knowledge of commercial marketplaces, including listings, private offers, and deal transaction mechanics
- Track record of sourcing or influencing revenue through partner channels, ideally with ownership of a pipeline or revenue target
- Experience across co-selling, co-marketing, and co-development, with a feel for the nuanced dynamics of partners who are suppliers, channels, and product enablers
- Understanding of the AI ecosystem: the major cloud providers and frontier labs, how models are served and priced, and the emerging players across each market
- Strong program management skills, including the ability to manage multiple workstreams, establish clear owners and timelines, and lead initial ideation through execution
- Excellent written and verbal communication skills with the ability to synthesize complex information and communicate clear recommendations to executives
- Comfort with ambiguity and a bias toward building when there's no existing process to follow, and the ability to influence without authority across teams
COMPENSATION
$200,000 - $275,000 USD OTE 70/30
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Stockholm, Sweden; Flexible environment: Embrace a hybrid work model, blending office presence with flexibility
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