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Location: Poland Job Overview We are seeking a highly experienced Senior Linux Infrastructure Engineer with deep expertise in Linux administration, bare metal infrastructure, enterprise storage, and next-generation AI Factory / GPU infrastructure platforms . This role is focused on designing, deploying, operating, and troubleshooting large-scale Linux-based infrastructure that powers both traditional enterprise workloads and modern AI/ML environments. This is not a DevOps-focused role . We already have a dedicated DevOps team and are looking for an engineer with extensive hands-on experience in Bare Metal as a Service (BMaaS), GPU infrastructure, high-performance storage, data center operations, and enterprise Linux platforms . The ideal candidate will have experience building and managing infrastructure from the hardware layer up, including servers, networking, storage, GPU clusters, and AI-ready platforms. They should be comfortable working with high-performance computing (HPC), AI Factory environments, and large-scale Linux deployments where performance, reliability, and operational excellence are critical. Key Responsibilities & Required Skills Linux & Bare Metal Infrastructure Expert-level Linux administration (Ubuntu required; Red Hat and SUSE preferred) Deep expertise in bare metal server deployment, architecture, provisioning, and lifecycle management Experience operating Bare Metal as a Service (BMaaS) platforms and large-scale infrastructure environments Strong understanding of server hardware, including: BIOS/UEFI RAID controllers Firmware management iLO/iDRAC/IPMI NICs and SmartNICs HBA cards Hardware diagnostics and troubleshooting Experience designing, implementing, and supporting enterprise Linux infrastructure at scale AI Factory & GPU Infrastructure Experience deploying and managing GPU-accelerated infrastructure for AI/ML workloads Understanding of NVIDIA GPU technologies including: A100, H100, H200, B200, or equivalent GPU platforms NVIDIA DGX and OEM GPU servers GPU provisioning and lifecycle management GPU monitoring and performance optimization Knowledge of AI Factory architecture and infrastructure requirements Experience supporting GPU clusters, AI training environments, and high-performance computing (HPC) workloads Understanding of: GPU resource allocation and scheduling Multi-GPU systems GPU networking requirements High-bandwidth, low-latency infrastructure design Familiarity with NVIDIA ecosystem technologies such as: CUDA NCCL GPUDirect Storage NVIDIA Fabric Manager NVIDIA Base Command (preferred) Enterprise Storage & Data Platforms Advanced Linux storage administration: LVM XFS, EXT4 NFS iSCSI Fibre Channel SAN Multipath I/O Strong hands-on experience with Ceph , including: Cluster architecture MON, OSD, MDS RBD, CephFS, RGW Capacity planning Performance tuning Failure recovery Experience with high-performance AI storage platforms such as: WEKA VAST Data Dell PowerScale Pure Storage FlashBlade NetApp Understanding of: NVMe-over-Fabrics (NVMe-oF) RDMA GPUDirect Storage Parallel file systems AI data pipelines Networking & Infrastructure Strong networking knowledge: Bonding VLANs Routing MTU optimization DNS DHCP Experience with high-performance data center networking: 100G/200G/400G Ethernet RoCE RDMA Spine-Leaf architectures Familiarity with NVIDIA Spectrum-X, Mellanox/NVIDIA ConnectX adapters, or equivalent technologies Strong understanding of Layer 2 and Layer 3 infrastructure design and troubleshooting Operations & Reliability Experience with high availability, clustering, and disaster recovery Strong troubleshooting skills across: Linux operating systems Hardware platforms GPU infrastructure Networking Enterprise storage Experience supporting mission-critical production environments Bash and Python scripting for automation and operational efficiency Experience creating operational documentation, runbooks, and infrastructure standards Understanding of AI infrastructure design and reference architectures AI cloud integration for workloads SOP and runbook development and maintenance Incident, problem, and capacity management Business continuity and disaster recovery planning for AI workloads Proactive risk identification and mitigation to avoid business impact Nice to Have Kubernetes infrastructure (especially AI/ML and GPU integration) KVM, VMware, OpenShift Virtualization, or similar virtualization platforms Ansible automation NVIDIA Base Command Manager Slurm or HPC workload schedulers Observability and monitoring platforms (Prometheus, Grafana, OpenTelemetry) Data Center Infrastructure Management (DCIM) tools IPAM solutions AWS, Azure, or hybrid cloud exposure We Are Not Looking For Candidates whose experience is primarily CI/CD pipeline engineering Engineers focused mainly on Terraform, GitOps, or application delivery pipelines Cloud-only administrators with limited bare metal, storage, or hardware experience Professionals whose primary expertise is software development rather than infrastructure engineering Ideal Candidate Someone who has spent years designing, building, and operating enterprise Linux environments, large-scale bare metal infrastructure, storage platforms, and modern AI Factory environments. The ideal candidate understands how to deploy and manage GPU-enabled infrastructure, BMaaS platforms, enterprise storage, and high-performance networking while solving complex operating system, hardware, storage, and AI infrastructure challenges. DevOps experience is a plus, but deep Linux, infrastructure, storage, BMaaS, and AI Factory expertise is the primary requirement.

Location: Korea Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities - Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. - Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. - Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. - Manage end-to-end employee onboarding and offboarding workflows, ensuring zero-day access provisioning, hardware readiness, and secure offboarding compliance. - Build and maintain support procedures and employee-facing knowledge base articles so common issues are handled consistently. - Partner with business units as a go-to support contact and communicate clearly, in writing and in person, across the organization. - Support new-hire onboarding and offboarding, including device setup, access requests, and day-one readiness. - Track hardware inventory and coordinate on device replacements and repairs. - Assist with password resets, MFA, email, and common productivity-tool issues so employees can get back to work quickly. - Provide hands-on support for printers, peripherals, and meeting-room technology when on-site help is needed - Stay eager to learn, take on special projects, and grow into broader IT support responsibilities. Qualifications - Professional proficiency in English, and Japanese or Korean. - 5+ years of experience in help desk, internal IT support, or a similar technical support role. Experience in a fast-paced or global team is a plus. - Strong experience with supporting user accounts, password resets, MFA, and SSO, specifically with Okta and Google Workspace. - Experience with Mobile Device Management (MDM) platforms such as Iru (macOS) and Microsoft Intune (Windows). - Basic understanding of networking fundamentals (TCP/IP, DNS, Wi-Fi, and VPN), with familiarity supporting UniFi/Ubiquiti equipment a plus. - Comfort supporting employees in Slack and other everyday collaboration tools such as Microsoft Office 365 (channels, apps, notifications, and common access issues). - Strong written and spoken English, with the ability to explain technical issues clearly to both technical and non-technical colleagues across international teams. - A patient, helpful, solutions-oriented approach to supporting internal staff, with a commitment to follow-through and a positive experience for every request. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States Workplace: Remote Recognized on the 2025 Forbes Cloud 100 list https://www.forbes.com/companies/clickhouse/?list=cloud100, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 4,000 customers and $250M ARR https://clickhouse.com/blog/clickhouse-tops-250m-arr-and-4000-customers, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads.   The company's sustained, accelerating momentum was recently validated by a $400M Series D financing round https://clickhouse.com/blog/clickhouse-raises-400-million-series-d-acquires-langfuse-launches-postgres. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla.   We're on a mission to transform how companies use data. Come be a part of our journey! We're looking for a Senior Revenue Accountant to join our revenue accounting team. You will report to the Director of Order to Cash and Revenue Accounting and be responsible for executing the month-end close cycle for revenue recognition, including reconciliations for revenue and deferred revenue, reviewing customer contracts, and preparing financial reporting metrics such as RPO. You'll work cross-functionally with AR & Billing, Legal, Sales Operations, FP&A, and Data teams to build scalable, automated revenue processes. YOU WILL - Own the end-to-end monthly revenue close, preparing journal entries, reconciliations, and flux analyses for revenue, deferred revenue, and contract asset balances. - Prepare the deferred revenue waterfall and financial reporting metrics. - Reconcile consumption data to billing and revenue; use SQL/data queries and AI tools to assist and automate the work. - Review customer contracts and order forms under ASC 606, and prepare accounting checklist for complex or non-standard deals. - Prepare estimate calculations, including the standalone selling price (SSP) analyses. - Support new product introductions (NPI), new pricing models, SKU launches, and system upgrades or implementations. - Support external audits and manage PBC requests related to revenue. - Collaborate cross-functionally with AR & Billing, Legal, Sales Operations, FP&A, and Data teams to improve the quote-to-revenue workflow. YOU BRING - 3+ years of progressive accounting experience with a focus on revenue accounting, ideally at a SaaS or consumption-based technology company. - Strong working knowledge of ASC 606, including contract review, SSP, and revenue disclosures (deferred revenue, RPO). - Experience with NetSuite, Stripe, and Salesforce, and familiarity with the integrations and data flows among these systems; experience with cloud marketplace billing (AWS, GCP, Azure) is a plus. - Comfort working with large data sets; SQL or similar query skills, and an interest in using AI and automation to streamline processes. - Strong analytical and problem-solving skills, with the ability to interpret complex contracts and data sets. - A quick learner with excellent attention to detail, organization, and communication skills; able to collaborate cross-functionally and explain revenue matters clearly. - CPA (or equivalent) and/or Big Four public accounting experience preferred. - Experience supporting audits, internal controls, and SOX readiness preferred. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Supplier Security & Assurance (SSA) team sits within Security GRC and is responsible for assessing the security of our suppliers: evaluating whether vendors meet our security requirements, capturing the deviations, and giving the business a clear approval decision it can act on. We assess the vendor population a frontier AI lab actually depends on: SaaS and software, human data operations, compute and data center providers, hardware suppliers, and services firms. The program is designed agent-first so that people spend their time on judgment, remediation, and the vendors that matter most. As a member of the Supplier Security & Assurance team you will run supplier security assessments end to end: reviewing evidence, verifying agent-drafted evaluations, determining inherent and residual risk, and driving findings to closure with vendors and business owners. You will also carry the work that extends assurance past the approval, from contractual security terms and secure configuration baselines to continuous monitoring and reassessment, and you will help shape the tooling and requirements the program runs on. Key responsibilities Run supplier security assessments: review agent-prefilled outputs, evaluate vendor controls and evidence, determine residual risk, route to domain reviewers where deeper assessment is warranted Operate supplier issue management and risk treatment: document each finding with a severity, an owner, and a due date, drive remediation with the vendor and the business owner, record risk acceptances, and roll open issues up to the risk register Run continuous monitoring after approval: reopen an assessment on defined triggers (data classification change, new SOC 2 report, new subprocessor, vendor incident), investigate SaaS configuration, data, and use case drift signals, and queue a reassessment where the vendor's scope has moved Improve the program as you run it: identify gaps in coverage, questionnaires, requirements, and tooling that surface during assessments, propose the fix, and carry roadmap items that mature supplier security overall Tune and maintain our Claude-powered assessment platform alongside the team: prompt development, questionnaire and assessment type design, calibration against assessor decisions, and output QA Contribute to KPI and KRI reporting on coverage, cycle time, residual risk, open issues, and reassessments due Minimum qualifications Experience running supplier security assessments end to end at a technology company: scoping the engagement, determining inherent risk, reviewing controls and evidence, documenting residual risk, and driving findings to closure Working knowledge of risk fundamentals (inherent and residual risk, control effectiveness, compensating controls, risk acceptance) and the judgment to apply them when the evidence is incomplete or the answer isn't in a framework Ability to assess a vendor across security domains, and to recognize which findings you can close yourself and which need a security domain specialist Track record of driving risk treatment to closure through influence across teams with competing priorities Experience building or tuning an LLM-backed workflow, agent, or automation in a risk, compliance, or operations context, including tuning prompts and reviewing model output for accuracy Experience building or operating issue management workflows: logging issues with a clear owner and due date, tracking remediation, and escalating when treatment stalls Working technical knowledge of SaaS security configuration (SSO and SCIM, admin scoping, sharing defaults, audit log export) and of standard vendor security contract terms (DPA, incident notification, subprocessors, audit and testing rights) Ability to read a SOC 2 report or penetration test and turn it into findings: identify control exceptions and carve-outs, map complementary user entity controls, and judge what the evidence does and does not prove Preferred qualifications Experience assessing cloud infrastructure, data center, or data-pipeline vendors Experience supporting SOX, SOC 2, or ISO 27001 third party or vendor management controls Experience assessing additional, more specialized vendor cohorts from a security risk perspective: human data operations or data labeling vendors, hardware suppliers, compute providers and neoclouds, and others Experience with post-approval supplier continuous monitoring: configuration, data, and use case drift detection, shadow IT & SaaS detection, vendor incident management, or evidence-based vendor audits/site visits The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $270,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Rotterdam, Netherlands An international B2B SaaS company is looking for a Senior Product Owner to lead one of its most strategic product domains – the integration platform connecting enterprise customer systems. This is a hands-on Product role focused on enterprise integrations, APIs and platform capabilities rather than customer-facing features. You'll own the product area end-to-end, working directly with customers, engineers and technology partners to design scalable integration solutions that automate complex operational workflows. What you'll do - Own the Integration & Platform product area from strategy through delivery. - Define product vision, roadmap and priorities for enterprise integrations. - Translate customer operational workflows into scalable integration logic. - Design product requirements, user stories and acceptance criteria. - Partner closely with engineering teams on API-first solutions. - Drive integrations with ERP, HR, finance, scheduling and other enterprise systems. - Work directly with enterprise customers to understand their processes and validate solutions. - Coordinate with third-party software vendors and technology partners. - Improve customer onboarding, automation and platform adoption. - Define and measure product success through KPIs such as onboarding time, integration adoption, reduction of manual work, data quality and customer outcomes. - Contribute to the evolution of AI-enabled workflows through APIs, webhooks and structured integrations. Requirements - 3+ years of experience as a Product Owner or Product Manager. - Strong experience owning enterprise integrations, API products or platform capabilities in production. - Hands-on understanding of REST APIs, webhooks and API-driven products. - Ability to independently translate customer business processes into technical specifications. - Experience with data mapping, workflow automation and enterprise integration patterns. - Comfortable working directly with enterprise customers and technical stakeholders. - Excellent English communication skills. Nice to have - Experience in B2B SaaS, TravelTech, FinTech or Enterprise Software. - Experience integrating ERP, HR, finance or scheduling systems. - Knowledge of iPaaS platforms such as MuleSoft, Boomi or Informatica. - Exposure to AI-powered workflow automation or intelligent agents. - Technical background in software engineering or integration engineering. Benefits - Ownership of a highly strategic product domain. - Opportunity to shape a platform that directly impacts customer success. - Close collaboration with international enterprise customers. - High level of autonomy and product ownership. - International product and engineering environment. - Hybrid work model (3 days per week in the office). Location - Rotterdam, Netherlands (Hybrid) - Candidates already based in the Netherlands are strongly preferred. - Visa sponsorship is available for exceptional candidates willing to relocate.

We are seeking an experienced Mathematician to support the development and optimization of mathematical models and algorithmic solutions within our sportsbook platform. The ideal candidate will bring strong expertise in mathematics, probability, statistics, and algorithmic modeling , combined with a deep understanding of sportsbook mechanics and betting markets . The consultant will work closely with product, trading, and development te ams to enhance odds models, improve automation capabilities, and contribute to the development of advanced data-driven solutions. Key Responsibilities Design, review, and optimize mathematical models used in sportsbook trading, odds generation, and risk management. Support the development and improvement of algorithmic pricing and automated trading solutions. Analyze betting data, market behavior, and performance metrics to improve model accuracy and efficiency. Collaborate with Product, Trading, Data Science, and Engineering teams to implement scalable algorithmic solutions. Provide expert insights on probability models, margin optimization, and risk exposure management. Contribute to the development of data-driven strategies for sportsbook market automation and pricing efficiency. Evaluate existing algorithms and identify opportunities for optimization and performance improvement. Support the integration of new analytical approaches, including advanced statistical methods and machine learning techniques where relevant. Conduct research on industry best practices and emerging technologies in sportsbook modeling and algorithmic trading. Provide technical guidance and recommendations on mathematical frameworks used in sportsbook operations. Requirements Strong academic background in Mathematics, Statistics, Data Science, Computer Science, or a related quantitative field . Proven experience working with mathematical modeling, statistical analysis, or algorithm development . Experience in sportsbook , betting technology, trading systems, or quantitative modeling environments is a strong advantage. Deep understanding of probability theory, statistical modeling, and data analysis. Experience working with large datasets and performance metrics. Familiarity with algorithmic systems, predictive models, or automated decision-making frameworks. Strong analytical and problem-solving skills. Ability to work closely with technical and product teams to translate mathematical concepts into practical solutions. Excellent communication skills with the ability to explain complex quantitative concepts to non-technical stakeholders.

Location: United States The Opportunity Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Requirements Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability. Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net-new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Benefits Why Flosum Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Equity participation Comprehensive benefits (health, dental, vision, 401k) Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

Location: Ukraine The Opportunity Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Requirements Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability. Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net-new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Benefits Why Flosum Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Equity participation Comprehensive benefits (health, dental, vision, 401k) Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

Задачи: — Получать задачи от внутренних заказчиков и погружаться в их бизнес-процессы. — Выявлять, какие процессы можно и целесообразно автоматизировать с помощью AI. — Формировать ТЗ, декомпозировать задачи и предлагать варианты реализации. — Проектировать структуру AI-автоматизации и самостоятельно реализовывать решения. — Работать с Claude, ChatGPT и другими LLM. — Создавать AI-ассистентов, AI-агентов и базы знаний. — Настраивать интеграции с CRM, 1С, сайтами, мессенджерами, телефонией и другими системами. — Работать с API, RAG, embeddings и автоматизированными workflow. — Тестировать, дорабатывать и повышать качество AI-решений. — Описывать готовые решения, создавать инструкции и базу знаний. — В перспективе выстраивать процессы разработки и управлять командой AI-разработчиков. Требования: — Опыт работы в AI / AI Automation / Backend / Integration от 3 лет. — Практический опыт работы с Claude, ChatGPT и LLM. — Опыт создания AI-решений и автоматизации бизнес-процессов. — Понимание API, интеграций, RAG, embeddings, AI-агентов. — Системное мышление и способность самостоятельно разобраться в новой задаче. — Умение общаться с бизнес-заказчиками и переводить их запросы в техническое ТЗ. — Навык самостоятельно вести задачу от постановки до готового результата. — Ответственность за качество и результат внедрения. Будет плюсом: — Python, SQL/PostgreSQL, n8n, Make, Docker, MCP, опыт создания AI-агентов, CRM/1С и опыт управления разработчиками. Условия: — Офис в Москве, рядом с м. ЦСКА. — График 5/2: 09:00–18:00 или 10:00–19:00. — Заработная плата обсуждается по итогам собеседования. — Реальные задачи по внедрению AI в бизнес, возможность видеть результат своей работы. — Возможность влиять на технологии и формировать AI-направление внутри компании. — Перспектива роста в Team Lead / руководителя направления. — Профессиональная команда и возможности для развития. — Современный офис класса А. — Скидки на услуги компании.

Компания «7ЦВЕТОВ-Декор», входящая в группу компаний 7ЦВЕТОВ, более 19 лет поставляет на российский рынок упаковку для срезанных цветов, крупномерные кашпо, керамику, расходные материалы и инструменты для флористов, плетеные изделия и многое другое. Сотрудничаем с салонами цветов и магазинами декора, оптовыми компаниями и торговыми сетями, оформителями и дизайнерами по всей России. С чем мы работаем: 1С:Предприятие (в том числе мобильная платформа); Confluence; Для разработки используем EDT; Gitlab - для конфигураций баз (придерживаемся GitHub Flow); Jira - для Scrum-досок; MS Teams - для коммуникаций команды; Vanessa Automation - автотесты на Gherkin; SonarQube - контроль качества кода; Elastic Search + Kibana – для журнала регистрации; HTTP / WEB сервисы, форматы XML / JSON; Работа с контуром CI/CD; Конфигурации 1С (УТ11, БИТ:Финанс 3, ERP, НСИ). Обязанности: — Поддержка и разработка основной конфигурации на УТ 11.1; — Оказание технической поддержки сотрудникам компании. Требования: — Опыт разработки на платформе 1С Предприятие 8.3 не менее 1 года; — Умение читать чужой код; — Уверенное владение языком запросов 1С (СКД); — Хорошие знания методик разработки в системе 1С и умение применять их на практике; — Использование типового кода конфигураций и библиотек стандартных подсистем; — Опыт работы с управляемым приложением в клиент-серверном режиме работы системы 1С; — Знание современных протоколов обмена данными (HTTP, SOAP и т.д.), принципов интеграции 1С со сторонними приложениями и форматов обмена данными (XML, JSON); — Понимание принципов взаимодействия платформы 1С с СУБД; — Инициатива – приветствуется предложение новых путей решения задач. Условия: — График работы: 5/2 с 9:00 до 18:00, гибрид (2-3 дня в офисе); — Заработная плата: 270 000 руб. фикс; — Оформление по ТК РФ; — ДМС после испытательного срока; — Скидки для сотрудников на товары компании, доступ к системе скидок BestBenefits; — Подарки для сотрудников и их детей к Новому Году, подарки и розыгрыши на день рождения Компании, фруктовые дни; — Офис на ст. м. Молодежная (бесплатный корпоративный транспорт 5-7 минут в дороге); — Льготная столовая для сотрудников; — Возможность посещения флористических мастер-классов – получение новых навыков сборки букетов и композиций.

Location: Remote-Texas; Remote-Florida; Remote-North Carolina; Remote-Arizona; Remote-Georgia Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION The Manager, Sales Engineering – Life Sciences leads and develops a team of Sales Engineers who act as strategic and technical advisors to life sciences prospects and customers. This role combines people leadership with deep industry and platform expertise, ensuring the team demonstrates how automation and AI can transform regulated, complex business processes across pharma, biotech, medtech, and related life sciences organizations. The manager partners closely with sales, product, and customer success leadership to build a high-performing, industry-credible pre-sales function. WHAT YOU'LL DO AT UIPATH - Lead, coach, and grow a team of Sales Engineers focused on the life sciences vertical, setting priorities and holding the team to a consistent standard of technical and industry credibility - Partner with sales leadership to build account and territory strategy, allocate SE coverage, and identify growth opportunities across life sciences accounts - Ensure the team delivers high-quality, industry-specific demonstrations and proof-of-value engagements that show how automation and AI improve regulated business processes - Personally engage on strategic or complex deals as a player-coach, including executive-level conversations and technical architecture discussions - Drive consistency in discovery methodology so the team can quantify business value and uncover automation opportunities across accounts - Represent the life sciences SE team in cross-functional planning with Product, Engineering, Marketing, and Customer Success, feeding field insights back into the roadmap - Champion best-practice sharing across the broader go-to-market organization and represent the life sciences point of view in company-wide SE initiatives WHAT YOU'LL BRING TO THE TEAM - Recruit, hire, and onboard Sales Engineers with life sciences domain expertise, building bench strength ahead of pipeline growth - Set individual and team goals, conduct regular 1:1s, and manage performance including coaching plans and, where needed, corrective action - Own capacity and coverage planning across accounts and deals, balancing workload and career development opportunities - Develop enablement and certification plans so the team stays current on the platform, AI capabilities, and life sciences regulatory and compliance context (e.g., GxP, validation requirements) - Create a feedback loop with the team to surface product gaps and competitive intelligence specific to life sciences - Foster a collaborative, inclusive team culture and support career progression paths for Sales Engineers Required Qualifications - Demonstrated industry domain knowledge in the life sciences vertical (pharma, biotech, medtech, or CRO environments) - Technical architecture skills sufficient to guide the team through complex, regulated solution designs - Track record partnering with sales leadership on account strategy and deal support with Global 2000 enterprises - Strong coaching, hiring, and performance-management skills - Excellent executive communication skills, able to represent the team with customers, partners, and internal leadership - Background in consulting, sales engineering, or automation programs - Willingness to travel up to 25% annually PREFERRED EXPERIENCE - Prior experience managing or leading a team of Sales Engineers, solutions consultants, or technical pre-sales professionals - Prior individual-contributor experience as a Sales Engineer or Solution(s) Engineer selling into life sciences accounts - Experience scaling a pre-sales team through a period of growth - Familiarity with agentic automation, RPA, and AI/ML-driven process transformation #LI-KS6 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role:  We are looking for a strategic leader to spearhead the execution of Lyra's machine learning roadmap. In this capacity, you will scale and mentor a high-impact AI/ML engineering team, ensuring our technical vision translates into production-grade systems that operate with clinical precision and high-availability reliability. The ideal candidate is an experienced engineering manager who excels at balancing long-term technical strategy with hands-on people leadership. You possess a deep passion for developing technical talent, building robust cross-functional partnerships, and cultivating a culture of operational excellence within an AI-driven organization. Why Lyra? Collaborative Innovation: Thrive on working alongside brilliant colleagues to solve complex, mission-critical challenges. Social Impact: Are deeply motivated by making a tangible difference and supporting individuals during their most vulnerable moments. Cross-Functional Partnership: Enjoy collaborating with a diverse group of physicians, therapists, data scientists, and product leaders. Responsibilities Exceptional People Leadership: Facilitate technical growth through weekly 1:1s, performance management, and clearly defined career trajectories for machine learning engineers. Roadmap & Strategy Ownership: Drive the quarterly planning lifecycle for AI/ML workstreams, prioritizing essential initiatives like clinical program mapping while ensuring alignment with broader business objectives. Cultivate Engineering Culture: Establish an inclusive, high-performance environment by championing knowledge sharing, mentorship, and rigorous technical standards across the ML organization. Strategic Technical Influence: Collaborate with Product Management and Data Science leads to transform complex clinical requirements into robust, safety-oriented production models. ML SDLC Oversight: Maintain a high technical bar through design reviews, guiding the evolution from experimental research to stable microservices deployed on Kubernetes. Multiplicative Technical Vision: Provide leadership through strategic architectural guidance and prototypes, focusing on scaling your team's collective impact and technical reach. Qualifications Proven experience in engineering management, specifically leading and scaling high-performing ML/AI teams within production environments. Exceptional People Leadership: Strong ability to develop technical talent, manage performance, and build a collaborative team culture. Strategic Mindset: Demonstrated experience balancing long-term technical strategy and model governance with day-to-day people leadership. Deep ML/AI Domain Expertise: Strong technical foundation in machine learning systems (transformers, neural networks, fine-tuning) with the ability to lead others in these domains. Operational Excellence: Mastery of the ML SDLC, including dataset lineage, automated evaluation, and deploying microservices at scale. Cloud Architecture: Strong experience architecting cloud-native solutions on AWS (or equivalent cloud providers). Strategic Communication: Exceptional ability to distill highly ambiguous technical problems into clear strategic priorities and influence leadership across engineering, product, and business domain disciplines. Preferred Qualifications Polyglot Engineering Background: Experience writing high-performance production code in Java or Kotlin. Healthcare & Sensitive Data Expertise: Experience architecting AI/ML systems within highly regulated environments (HIPAA compliance, SOC2, handling PHI/PII). MLOps / Platform Productization: Experience building internal developer platforms or ML tooling used by dozens of data scientists and engineers. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Manager, AI/ML Engineering, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $161,000 to $221,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: Philippines Workplace: Remote ABOUT THE ROLE The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs. The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage. This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls. RESPONSIBILITIES LEASE AND FIXED ASSET ACCOUNTING - Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis. - Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups. - Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution. - Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries. CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION - Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates. - Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract. - Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions. - Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs. CONTROLS, AUDIT, AND ISSUE RESOLUTION - Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows. - Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention. - Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation. - Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly. CROSS-FUNCTIONAL COORDINATION - Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues. - Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting. - Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps. PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT - Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements. - Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use. - Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs. - Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements. - Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve. REQUIRED SKILLS AND EXPERIENCE - Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables. - Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation. - Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review. - Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation. - Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system. - Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders. - Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits. - Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams. PREFERRED - Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support. - Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations. - Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus. - Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity. NICE-TO-HAVE - Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment. - Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues. - Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment. - Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.

Location: New York City We are looking for a Senior Staff Software Engineer to play a key leadership role in our Developer Productivity group and drive developer velocity and fundamentally change the software development lifecycle with AI. The scope spans across the stack including tooling, frameworks, and infrastructure to provide full leverage in the developer experience for every software developer at Asana. Some of the teams’ current work include building out our internal agentic harness, setting up our online/offline developer evals, and increasing the effectiveness of our automated validation loop. The importance and scope of this work has grown significantly in the last year, and we need someone operating at the group level to help sequence and execute it. This role can be based in our New York or San Francisco offices with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive critical developer productivity and AI developer tooling projects that impact 500+ developers at Asana Partner with the Developer Productivity Group Tech Lead to define technical vision and strategy for 6+ engineering teams, all focused towards improving velocity for Asana engineers Build and align on the roadmap for Asana's development platform to drive faster development lifecycle feedback loops and uplevel how every Asana engineer ships Own key outcomes like extending the internal tooling engineers use to delegate work to agents across harnesses Mentor senior and staff-level engineers in Developer Productivity and across Foundations and the rest of the Engineering organization Act as a resource for team-level tech leads on topics like longer-term technical planning, design & architecture, and prioritizing tech debt About you 10+ years of experience working as a technical contributor in large-scale products 2+ years of experience at owning a build system, developer environment, CI or equivalent at an organization of 200+ engineers Experience making and delegating technical decisions that have org-wide impact Developed a fluency in current AI developer tooling and have strong enough opinions to collaborate with teams and set direction Passionate about coaching and mentoring engineers of all experience levels Deep care for collaboration and an ability to foster an inclusive culture where everyone can bring their full selves to work and thrive Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $323,500 - $336,750. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Remote (US) IT Engineer About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto. Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S. About the role We are seeking a motivated, systems-oriented IT Engineer to join our Corporate IT team. This role combines hands-on IT operations and Tier 1–2 support with ownership of identity, access, endpoint management, and employee lifecycle workflows. You will work closely with the IT Operations Engineer and Security team to operate and continuously improve a modern, SaaS-first, highly automated IT environment. This is a junior but high-impact role designed for someone who wants to grow into identity-driven, automation-focused IT. Responsibilities Identity, Access & SaaS Operations Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA. Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools. Help enforce least-privilege access principles and support periodic access reviews and audits. Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes. Endpoint & Device Management Support macOS endpoint management using Addigy, Iru, or similar platforms. Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows. Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees. Help maintain endpoint security standards and configuration baselines. Employee Lifecycle & Automation Execute and coordinate end-to-end onboarding and offboarding processes, including: Account provisioning and access configuration Device setup and logistics Role-based access enforcement Secure deactivation and asset recovery Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability. Ensure lifecycle processes are documented, repeatable, and auditable. Identify opportunities to improve lifecycle efficiency and reduce operational risk. Tier 1 & 2 IT Support Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints. Serve as an escalation point for more complex access, integration, or device issues. Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes. Identify recurring operational problems and contribute to durable, system-level improvements. Vendor Lifecycle & IT Operations Support vendor onboarding, evaluation, and renewals. Assist with SaaS access reviews and vendor offboarding. Help maintain visibility into vendor usage, contracts, and lifecycle status. Contribute to improving procurement and asset tracking processes. Requirements 2–3 years of experience in IT support, IT operations, or systems-focused roles. Experience providing Tier 1–2 IT support in a SaaS-heavy environment. Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC. Hands-on experience with IAM platforms such as Okta, Azure AD, or similar. Experience supporting Google Workspace or Microsoft 365 environments. Experience supporting macOS environments or strong endpoint fundamentals. Comfort working in a terminal / CLI environment appropriate to experience level. Ability to read and modify scripts written in Python, Bash, or PowerShell. Strong written communication and documentation skills. Ability to work independently in a fully remote environment. Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling. Nice to haves Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune. Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows). Exposure to SaaS-first, identity-driven IT architectures. Familiarity with vendor management, procurement workflows, or asset lifecycle tracking. Interest in identity governance, security-adjacent work, or enterprise automation. Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications). What we offer Competitive compensation including salary and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation Full benefits (medical, vision, and dental) and flexible vacation policy (PTO) Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures

Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA About the Role The Sr. Associate, Compliance Advisory partners with Complaints, Product, Operations, and other business teams to provide compliance guidance as a second line of defense. The role supports consumer complaint oversight, new and existing product operations advisory, agent readiness, member- and agent-facing communications, and process improvement while identifying consumer and regulatory risks and helping drive issues through remediation and implementation. In this role, you can expect to Complaints Management Advise the first line of defense on complaint-management requirements, regulatory expectations, and industry best practices. Review complaint-handling processes, procedures, controls, and documentation; identify gaps and recommend remediation, maintaining ownership of the issue lifecycle from informing the business of identified gaps and recommendations through completed remediation and implementation. Recommend and implement process improvements that balance regulatory requirements with innovative, member-friendly solutions. Demonstrate knowledge of and apply consumer financial regulations—including Regulations Z, E, and DD, UDAAP, NACHA, VISA Operating Standards, and applicable state requirements—through compliance advisory work and day-to-day responsibilities. Support operational teams in investigating and resolving consumer complaints while analyzing trends and potential member impact. Perform oversight and monitoring to promote timely, accurate, and appropriate complaint resolution. Develop and refine complaint procedures, guidance, training materials, and educational resources. Assist with responses to sensitive and regulatory complaints and inquiries. Ensure complaint-related work, processes, procedures, and guidance align with all applicable requirements of the Complaints Policy. Support regulatory, bank partner, and internal audit readiness by collecting, organizing, and validating requested documentation and helping ensure complaint processes and records are complete and current. Review complaint dashboards and complaint trends to identify emerging risks, recurring issues, and opportunities for improvement. Present compliance findings, complaint trends, risk assessments, recommendations, training, and process updates to business partners and relevant business stakeholders when needed. Prepare executive-level reports and presentations on compliance findings data, trends, risks, and recommendations. Compliance Advisory Provide compliance advisory support for operations supporting new products and changes to existing products, including identifying compliance considerations and helping teams address related risks and requirements. Translate complex compliance requirements and data-driven insights into clear, practical, and actionable guidance for business partners and member-facing teams. Support agent readiness for new products and changes to existing products by partnering on agent-facing communications, member-facing communications, help center articles, training, and other agent-ready content. Partner with Compliance, Legal, Quality Control, Quality Assurance, bank partners, and business teams to mitigate compliance risk. Demonstrate strong proficiency in AI tooling and proactively identify responsible AI-enabled tools and workflows that help the Compliance Advisory team work more efficiently and effectively. Use AI tooling to accelerate data analysis, complaint-trend identification, monitoring, oversight, research, documentation, reporting, and preparation of business-partner guidance while maintaining appropriate human review and compliance with confidentiality requirements. Leverage AI-enabled insights to help business partners make faster, better-informed decisions and improve outcomes for members. Support quality assurance and quality control business partners as a second line of defense by helping ensure the program is regulatory sound, appropriately designed, and operating effectively for its intended purpose. Serve as a knowledgeable Compliance presence in meetings with bank partners and business partners by contributing to discussions, answering questions, and identifying compliance considerations. Core Competencies Consumer complaints and complaint-program management and oversight. Regulatory knowledge, including the ability to interpret applicable regulations and translate them into practical, risk-based guidance for products, processes, and member experiences. Risk identification, escalation, and remediation. Executive and business-partner communication and presentation skills. Data analysis, automation, and practical application of AI tools. Cross-functional collaboration and stakeholder management. Process documentation, monitoring, training, and continuous improvement. Independent execution and resourcefulness, including taking end-to-end ownership. To thrive in this role, you have 5+ years of compliance experience in fintech, banking, or financial services, including meaningful work supporting consumer financial products and a track record of operating with a high degree of independence Direct, hands-on experience with deposit accounts and credit products Hands-on experience with consumer complaints and complaint-program management and oversight Strong regulatory knowledge, with the ability to interpret applicable regulations and translate them into practical, risk-based guidance for products, processes, and member experiences A sharp instinct for risk identification, escalation, and remediation — and the persistence to see issues through to closure Experience supporting regulatory exams, bank partner reviews, or internal audits Executive and business-partner communication and presentation skills Comfort with data analysis and automation, and practical experience applying AI tools to real work A collaborative approach to cross-functional work and stakeholder management Experience with process documentation, monitoring, training, and continuous improvement A bias toward independent execution and resourcefulness, including taking end-to-end ownership from problem to solution Comfort working in a fast pace environment that doesn't slow down #LI-Onsite #LI-LB1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $101,000 — $140,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Expert 2 About the job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. We are looking for our next Technical Support Expert 2 to join our  Accounts & Billing team, who will be dedicated to understands and resolves basic & routine customer requests, identify customer escalations and Document every customer interaction. This is a customer facing role. Most customer interactions happen within Zendesk, with a few phone calls or chats, in-person meetings and Slack chats sprinkled in. Responsibilities In this role, you’ll: Understands and resolves basic & routine customer requests, including customer escalations via phone/email/chat/side channel/live support or any other support/communication channel. Communicates basic concepts to customers with appropriate empathy and urgency Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets.  Meet SLA requirements per channel/role Document every customer interaction (email, phone, chat, side-channel communications). Document every internal interaction (research, cross-team engagement).  Contributes to Knowledge articles. Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets.  Escalate to senior technical resources to drive ticket resolution Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years of experience Experience with account reconciliation or data analysis, including technical troubleshooting skills Fluency in English (verbal, comprehension, listening, and writing) Availability to work non-standard, on-call rotation weekend and holiday hours Ability to diplomatically address customer concerns and provide feedback Demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Strong problem-solving skills and critical thinking Desired: Bachelor's Degree or equivalent certifications and work experience Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment Basic case management experience/skills Proficiency with Excel, SQL, database queries, ZenDesk Experience with Salesforce, Zuora or other financial management software Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Canada Wide - Excluding Quebec; British Columbia Workplace: Hybrid ABOUT THE ROLE Safe Software is looking for a Staff AI Engineer to design, build, and deploy production-grade AI systems across the organization. This is a hands-on engineering role responsible for the full AI lifecycle, from data preparation and model development through evaluation, deployment, monitoring, and continuous improvement. You will work across generative AI, applied machine learning, retrieval, and agentic systems while establishing reusable architectures and engineering standards for complex production implementations. ABOUT THE TEAM AI Enablement helps Safe Software adopt AI effectively and responsibly. The team builds shared capabilities, platforms, and engineering standards while enabling departments to deliver AI solutions aligned with common security and governance practices. WHAT YOU'LL BE DOING - Design, build, evaluate, deploy, and operate end-to-end AI/ML systems in production, spanning data preparation, model development, training or fine-tuning, integration, application logic, monitoring, and continuous improvement. - Architect and build agentic and multi-agent systems, including orchestration, task routing, shared state, tool use, agent handoffs, human oversight, and failure recovery. - Design and build enterprise knowledge and retrieval systems across structured and unstructured data, using data pipelines, embeddings, hybrid search, reranking, metadata, and access-controlled retrieval. - Integrate AI solutions with enterprise applications, APIs, databases, data platforms, and governed tools. - Establish automated testing, evaluation, and observability practices covering task success, model and retrieval quality, hallucination risk, tool execution, safety, latency, cost, drift, and regression. - Design secure and responsible AI systems with least-privilege access, auditability, sensitive-data protection, and safeguards against prompt injection, data leakage, and unauthorized actions. - Create reusable architectures, libraries, and engineering standards, and provide cross-functional technical leadership through design reviews, mentoring, and stakeholder collaboration. - Evaluate emerging Large Language Models, frameworks, and platforms and make evidence-based adoption recommendations. QUALIFICATIONS, SKILLS, AND COMPETENCIES WHAT WE'RE LOOKING FOR - 8+ years across software engineering and AI/ML, including 3+ years building and operating AI/ML systems in production at scale. - Strong software engineering skills, particularly in Python or comparable backend technologies. - Experience developing, adapting, fine-tuning, evaluating, deploying, and monitoring AI or machine learning models. - Applied AI experience in enterprise use cases such as chatbots, workflow automation, RAG, intelligent document processing, recommendation systems, or decision support. - Strong understanding of generative AI, LLMs, retrieval systems, agent-based architectures, and applied machine learning. - Experience with production data pipelines, APIs, model-serving infrastructure, testing, security, reliability, and observability. - Ability to explain complex technical decisions and tradeoffs to engineering teams and business stakeholders. NICE TO HAVE - Experience with agent and workflow orchestration tools such LangGraph, Semantic Kernel, AutoGen, CrewAI, or equivalent. - Experience with vector databases, semantic or hybrid search, embeddings, and reranking. - Experience with platforms such as Databricks, Snowflake, Amazon Bedrock, Microsoft Foundry/Azure AI, or equivalent. - Familiarity with MCP, A2A, self-hosted or open-weight models, and hybrid AI architectures. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.