Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
As a
Customer Success Manager, Mid Market
at Signifyd, you will drive success, net revenue retention, and expansion within our Mid-Market portfolio (merchants with <$75M annual GMV). As a member of this segment’s team of Scaled CSMs, you will proactively engage existing merchants using key metrics, mitigate churn risks, and onboard new merchants. We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value.
Collaborating closely with fellow CSMs, you will contribute to the overall success of merchants in this segment while achieving individual quarterly upsell targets. You will also partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily.
Responsibilities:
Drive scalable customer success initiatives across a pooled book of business, achieving targets for upsells, onboarding, and retention.
Manage engagements with an average of ~30 accounts at any one time, drawn from the larger Mid-Market segment
Identify and execute upsell opportunities within the Mid-Market segment by leveraging Scaled Customer Success strategies to expand product adoption.
Analyze client data to pinpoint optimization opportunities and proactively mitigate risks for at-risk merchants.
Collaborate with the implementation team to lead new merchant onboarding, ensuring alignment with key business objectives.
Deliver initial product training and high-level guidance for inbound customer inquiries, facilitating efficient escalation to specialized teams.
Monitor and analyze customer health and adoption metrics to proactively identify opportunities and address potential risks.
Engage with merchants regularly via phone, Zoom, and email to track progress and provide support in achieving their goals.
Partner cross-functionally with teams like Technical Support, Risk Intelligence, and Data Science to ensure merchants realize optimal value from Signifyd.
Conduct data analysis using tools (e.g., AI, Looker, SFDC, Google Suite) to generate actionable customer insights.
Develop and deliver business reviews that highlight the customer partnership with Signifyd, outlining successes, revenue growth opportunities, and strategic recommendations at scale.
Occasional work outside typical business hours, including holidays, may be needed to ensure comprehensive customer support aligned with Signifyd's merchant’s needs.
Requirements for position:
1-3 years of experience in a customer-facing role such as Customer Success, Account Management, or Sales.
Experience specifically managing a high volume of accounts in a scaled (1:Many) customer success model is highly preferred.
Excellent verbal and written communication, and presentation skills, with a demonstrated comfort and preference for phone-based client interactions.
Proven ability to analyze complex challenges, develop actionable strategies, and effectively lead teams to accomplish key objectives.
Exceptional time management and prioritization skills, capable of effectively managing the diverse needs of a large customer base.
A highly motivated, resourceful, and detail-oriented individual with strong organizational skills.
A self-driven individual who thrives in the face of ambiguity within a fast-paced, deadline-oriented setting.
Proficiency with Salesforce is advantageous.
Bachelor's degree required.
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary:
$70,000 - $85,000
Equity:
This role is eligible for a stock option grant of 1000 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles)
:
This role is eligible for a commission plan as part of the total compensation package.
On-Target Commission Range:
$23,000 – $28,000 annually
Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
middleUnited States (Remote);; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We’re after an Accounts Payable Clerk to make sure everyone Halter purchases from gets paid correctly and on time. Reporting to the Finance Manager, you’ll own the flow from supplier invoice to payment, across New Zealand, Australia, Canada and the US.
WHAT YOU’LL OWN:
- Supplier invoices: coding, matching to purchase orders and approvals, and getting them into the system accurately and fast.
- Payment runs: preparing weekly payment runs for approval, with every payment checked and every supplier paid on the right date.
- Supplier onboarding: setting up new suppliers properly, including verifying bank details so we never pay the wrong account.
- Supplier relationships: being the go-to contact for supplier questions, clear and quick, every time.
- Reconciliations: reconciling supplier statements and the payables ledger, and chasing down anything that doesn’t line up.
- Month-end: accruals and payables close tasks, keeping our records accurate and audit-ready.
- Process improvement: if a human is doing it repeatedly, a system should be doing it instead. Spot the manual work and help automate it.
WHAT YOU’LL BRING:
- At least 3 years in accounts payable or a similar accounts role.
- Sharp attention to detail. You notice the invoice that’s been sent twice, and you catch it before it’s paid.
- Genuine follow-through. Questions don’t sit in your inbox.
- Confidence pushing back on a number or chasing an approval, whoever you’re talking to.
- Solid Excel or Google Sheets skills.
Bonus points for:
- Experience with NetSuite or another cloud accounting system.
- Experience paying suppliers in more than one currency or country.
- Experience with invoice scanning or automation tools, or using AI to take manual work off the table.
- Studying towards an accounting or business qualification.
HOW WE’LL KNOW YOU’RE WINNING:
- Suppliers are paid correctly and on time, every run.
- No duplicate or fraudulent payments get through.
- Supplier statements reconcile, and the payables ledger is clean at every month-end.
- You’ve automated or removed at least one manual step in the process.
OUR BENEFITS:
- Delicious snacks and drinks are available for your daily flow.
- Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave.
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a member of Ramp's Risk Strategy & Operations, you will drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes, fluency with data, and the ability to analyze risk vectors such as credit and fraud risks. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers.
Please note: This role follows a Sunday–Thursday workweek.
WHAT YOU'LL DO
- Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
- Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
- Partner with product and engineering to build best in class risk tooling to increase operations efficiency
- Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
- Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email
- Have the ability to grow, develop and learn in a fast-paced, start-up environment
- Identify emerging risks and use AI and automation to improve decision quality and efficiency
WHAT YOU NEED
- Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
- Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries
- Excellent written and verbal communication skills
- Strong background in customer support via email
- Investigative and critical thinking skills
- BA/BS from an accredited university
- Ability to work weekends from Sunday - Thursday
- Experience integrating AI into your daily work
NICE-TO-HAVES
- Experience in high growth startups
- Experience building complex financial products
- Knowledge of SQL or Python
- Strong background in customer support via phone
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote
Workplace: Remote
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the team & role
Security at Rain protects a platform where real money moves every second, across cloud infrastructure, identity, endpoints, partner integrations and smart contracts. The team is small, senior and cross-functional, and it builds most of what it runs. Our engineers use AI agents for alert triage, investigation and response, and they design, tune and supervise those agents. Together we build Rain’s central systems for detection, response, sensors and threat intelligence, working directly with engineering, compliance and leadership.
You will secure the systems Rain builds next. The role spans the whole program: you will build security tooling and controls, harden our infrastructure and access, and take on the hardest problems as Rain expands into new products and chains.
What you’ll do
- Build central security systems and automation the whole company relies on
- Secure cloud infrastructure, identity and access across Rain’s growing footprint
- Assess new products, partners and vendors before launch, and guide the engineers building them
- Build AI agents and tools that make security work faster and more accurate
- Lead external security assessments and drive findings to verified fixes
- Join the on-call rotation and support incident response
WHAT WE’RE LOOKING FOR
- 5+ years in security engineering, including building tools and controls that run in production
- Strong coding skills in TypeScript, Go, Rust or Python
- Experience securing cloud infrastructure, identity and access
- Ability to find vulnerabilities, prove them, and drive the fix with the team that owns the code
- Experience at a fintech, payments or crypto company
Nice to have
- Blockchain security: smart contract review, onchain monitoring, custody and multisig controls
- AI security: securing LLM applications and agents, or building AI into security workflows
- Experience running external audits or a bug bounty program
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Lunar is looking for a Product Manager or Senior Product Manager to own the cards and top-ups product strategy, roadmap, performance, and partner ecosystem.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Architect on our Data Substrate team
About the job
Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones.
You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them.
Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints.
Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy.
Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt.
Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems.
Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use.
Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems.
Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad.
Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it.
Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role.
Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm.
Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale.
Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them.
Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage.
Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems.
Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate.
Proficiency in one or more of Python, Java, and Go.
Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority.
Experience elevating engineering standards and mentoring senior engineers across teams.
Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production.
Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership.
Desired:
Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation.
Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy.
Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data.
A track record of measurable cost optimization on large data platforms.
Networking and network security knowledge.
Location
This role will be remote, and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780.
Based in the San Francisco Bay area, California: $243,680 - $274,140.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Nepal
Position:
Virtual Customer Service Representative
Languages:
English, Nepali
At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership options to make e-mobility accessible and empower our customers to succeed.
As Whizz continues to grow, we are looking for a
Virtual Customer Service Representative
who will support customers visiting our locations remotely through a
live video connection
.
In this role, you will assist customers through a monitor installed at our locations. When customers arrive, they will be able to connect with you via a live video connection, where you will guide them, answer questions, and help resolve common service requests.
Your goal will be to provide fast, friendly, and clear assistance, ensuring that customers receive the same level of service as if a representative were physically present at the location.
Responsibilities
New customers:
Help customers choose the right bike, battery, accessories, and services
Explain bike features, subscription plans, and pricing
Assist customers with signing up, creating accounts, and completing payments
Use sales techniques to convert potential customers into subscribers
Existing customers:
Support customers with subscription questions, payments, and account issues
Help customers troubleshoot basic bike or service issues remotely
Coordinate service requests and follow-ups with the operations team
Address customer concerns and objections while maintaining a high level of satisfaction
Customer communication:
Provide clear, accurate, and friendly communication to customers
Coordinate with internal teams via chat and messaging tools to resolve customer requests
Build trust and long-term relationships with our rider community
Requirements
Native or fluent
Nepali
Fluent
English (C1 - C2 level)
2+ years of experience in customer support, sales, or call center roles
Comfortable working on camera and assisting customers via
live video
throughout the day
Ability to multitask and stay organized in a fast-paced environment
Comfortable using CRM systems and productivity tools
High-speed internet connection, and headset
Retail experience is a bonus.
Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Tbilisi, Georgia; Astana, Kazakhstan; Yerevan, Armenia; Almaty, Kazakhstan; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The role:
We’re looking for a technically skilled
Technical Support Specialist
to join our growing L2 support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage.
Responsibilities:
Provide timely
technical support
to internal teams and partners regarding system monitoring and service stability
Maintain and use tools like
Prometheus
,
Grafana
,
Loki
, and
Alertmanager
Log, analyze, and categorize
incidents
in
Jira Service Management
, and escalate issues when needed
Develop and maintain small automation tools (e.g., Python scripts,
Telegram/Slack/Jira bots
)
Administer
Linux servers
: logs, access control, services, cronjobs
Document recurring issues and solutions in
Confluence
Work with
REST APIs
to integrate with third-party systems
Participate in a
24/7 shift rotation
, including nights and weekends
Requirements:
1+ years of experience in technical support
Strong command of the
Linux CLI
, logs, services, file permissions, and networking
Experience working with monitoring and alerting systems
Understanding of
incident and problem management
(ITIL or Jira workflows)
Basic skills in
Python scripting
Experience with
Telegram, Slack, or Jira bots
is a strong plus
Understanding of
REST APIs
Excellent written and verbal communication skills in English and Russian
Willingness to work in a
shift-based environment
(including on-call)
Attention to detail, excellent communication skills and ability to explain complex technical concepts in simple terms
Nice to Have:
Experience in
FinTech, acquiring, or payment systems
Familiarity with Docker, CI/CD, or centralized logging systems (e.g., ELK, Jaeger)
Hands-on contributions to automation or monitoring in production environments
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
Flexible work arrangements to support work-life balance
* Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Ta Xbiex, Malta
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The Role
The
Junior AML Analyst
will support the company's AML function, working primarily with the Client Onboarding and supporting the Fraud & Transaction Monitoring team.
The successful candidate will receive on-the-job training and guidance, with the opportunity to progressively develop their technical knowledge and take on more complex responsibilities.
Key Responsibilities
Client Onboarding Support
Assist with customer due diligence (CDD) and Know Your Customer (KYC) checks for corporate clients.
Review and verify corporate documentation, ownership structures and identification documents.
Conduct basic screening for sanctions, politically exposed persons (PEPs) and adverse media.
Identify missing information, discrepancies or potential red flags and escalate them to the relevant team members.
Support the onboarding team in maintaining accurate and complete customer records.
Fraud & Transaction Monitoring Support
Assist with the review and initial assessment of transaction monitoring alerts.
Support the identification of unusual transaction patterns and potentially suspicious activity.
Assist with basic fraud investigations and the collection of relevant supporting information.
Escalate suspicious activity, unusual behaviours and potential financial crime concerns to senior team members.
Maintain appropriate records of investigations and alert reviews.
General Support
Assist with maintaining AML/KYC records and internal documentation.
Support the team with periodic customer reviews and ongoing due diligence activities.
Follow internal AML policies, procedures and applicable regulatory requirements.
Participate in AML training and contribute to the continuous improvement of internal processes.
What you need to succeed in this role
Basic understanding of AML, KYC and financial crime prevention principles.
Strong attention to detail and good analytical skills.
Good organisational and time-management abilities.
Ability to handle confidential information responsibly.
Good written and verbal communication skills.
Proficiency in Microsoft Office applications and Google suite.
Previous experience in financial services, compliance or a related field is considered an advantage, but is not essential.
Development & Career Progression
The successful candidate will receive structured on-the-job training and guidance from experienced members of the AML team. As knowledge and experience develop, the candidate will have the opportunity to develop into more advanced roles which include more advanced AML reviews, transaction investigations, risk assessments and other financial crime compliance activities.
The long-term objective is to develop the individual into a competent AML professional capable of independently handling more complex compliance matters.
What we offer
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
Language Learning Platform
Opportunity to receive reimbursement for work-related training/courses
*Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
Overview
The Payroll and Benefits Lead is a critical role with EnerMech Mechanical Services, Inc. and will be expected to oversee and manage all aspects of payroll and benefits processes for the US, Canada, Guyana and Trinidad. The Payroll and Benefits Lead will manage all aspects including payroll using ADP (Workforce Now) for US and Canada and Micropay for Guyana and Trinidad, expense report and per diem processing and entry, payroll accuracy, processing, compliance reporting, statutory compliance (reporting and documentation), workers compensation reporting and audit, collaborating with HR department for payroll and benefits matters. This role involves ensuring compliance with regulations, assisting employees with benefits-related inquiries, and collaborating with HR team. This role will require the ability to work with sensitive and confidential data and the ideal candidate will have high emotional intelligence.
Main Responsibilities & Key Result Areas:
Payroll
Manage multi-state Payrolls within the US, Canada payroll, and Guyana and Trinidad payrolls, including garnishments, benefits, and taxes consistent with company policies and federal and state wage and hour laws
Supervise the collection, protection, confidentiality, and maintenance of payroll information, systems, calculation, and data entry
Process employee new hire, transfer, promotion, and termination information
Prepare and process bi-weekly payroll in a timely and accurate manner
Handle pay levies, wage garnishments, or any other payments as required by a court of law
Work closely with Human Resources to process paid and unpaid leaves of absence, wage adjustments, classification changes, and deduction modifications
Reconcile time sheets payroll data for field and office employees, update employee pay and benefit rate changes and resolve any payroll discrepancies
Process additional employee pay through the payroll system including expense reports, per-diems and annual bonuses
Manage and process payment to the employee retirement services (401k) plan.
Manage year-end payroll processes, including recording taxable fringe benefits
Reconcile and distribute employee W-2’s and file with associated state and federal agencies
Manage payroll compliance to federal, state, and local legal requirements including the Fair Labor Standards Act (FLSA) overtime exemptions, Family Medical Leave Act (FMLA), Americans with Disability Act (ADA), and Affordable Care Act (ACA)
Create and maintain a payroll procedure manual
Stay up to date with all laws and regulations regarding payroll and payroll taxes, including SUI, social security taxes, and wage data
Perform periodic audits on employee salaries, deductions, and taxes. Report any issues to the Head of Human Resources and Human Resources team
External financial and other audits – As needed, assist with requests for external audit and other audits
M&A assistance – As required, assist Financial Controller and Assistant Controller (along with external consultants if used) with due diligence of all new and proposed acquisitions, including ensuring proper purchase accounting
Benefits
Administer and maintain employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
Research and analyze benefits plans to recommend improvements
Ensure compliance with federal and state regulations governing employee benefits
Conduct employee education sessions on benefits enrollment and changes
Perform audits of benefits data to ensure accuracy and compliance
Prepare reports on benefits usage, costs, and trends for management review
Requirements
5+ years of Payroll systems and Benefits Administration experience
Minimum 2 years work experience in payroll lead role required
ADP – Workforce Now experience required
Micropay experience is preferred
MS Office Proficiency – Excel is critical
Degree in Accounting or other Business/Human Resources related field is preferred
Direct payroll lead or manager experience in similar industry
International payroll experience is a huge plus
Experience with fringe benefits/certified payrolls is required
Health & Wellness Programs – Knowledge of medical, dental, vision, and wellness benefits.
Retirement Plans – Familiarity with 401(k), pension plans, and other retirement savings options
Insurance Policies – Understanding life insurance, disability insurance, and voluntary benefits
Compensation & Benefits Strategy – Ability to align benefits offerings with company goals and employee needs
QHSE Compliance – Awareness of workplace safety, occupational health, and environmental regulations
Market Trends & Benchmarking – Keeping up with industry trends to ensure competitive benefits packages
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Hamburg, Germany
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
About the company
Our client is a dynamic events and media company specializing in high-impact technology conferences for the European retail sector. By hosting exclusive, application-only gatherings, the team connects C-level executives, brand leaders, and tech innovators to redefine the future of commerce. Their mission centers on facilitating real-world transformation through curated networking, 1-on-1 business matching, and expert-led masterclasses focused on AI integration, omnichannel strategies, and supply chain resilience.
Operating at the intersection of retail technology and professional networking, this established team provides a platform for industry leaders to move beyond theory into practical implementation. The culture is driven by innovation and a commitment to delivering measurable marketing ROI for their partners. As they expand their footprint in the DACH region, they offer a collaborative and forward-thinking environment for individuals passionate about shaping the evolution of physical and digital retail landscapes.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a high-performing Sales Manager to spearhead new business growth for RETAIL NXT, a premier platform connecting retail technology innovators with industry decision-makers. In this role, you aren’t just selling floor space; you are crafting strategic partnerships that help tech vendors reach the right brands and retailers. You will own the entire sales cycle—from identifying high-fit prospects to closing complex, multi-layered sponsorship packages. If you are a consultative seller who thrives on building a pipeline from scratch and delivering high-value solutions in the DACH retail tech ecosystem, this is your opportunity to drive a market-leading event.
Key Responsibilities
New Business Acquisition:
Identify and win new sponsors and exhibitors by targeting retail technology companies looking to influence decision-makers at major retailers and brands.
End-to-End Deal Ownership:
Manage the full sales process from the initial outbound call and discovery to negotiation and final signature.
Consultative Proposal Design:
Create bespoke partnership packages that combine exhibition space with high-impact elements like guided tours, executive lunches, and speaking opportunities.
Pipeline Management:
Build and maintain a qualified pipeline, ensuring constant movement of opportunities and accurate forecasting of closing dates and revenue benchmarks.
Stakeholder Engagement:
Navigate procurement processes and engage directly with senior marketing and sales leaders to align event participation with their business goals.
Requirements
Language: Native or professional-level fluency in German (C1/C2) and English.
Experience: Proven track record in B2B event sales, specifically selling sponsorship and exhibition packages for conferences or trade shows.
Sales Strategy: Expertise in winning first-time sponsors and building multi-part, consultative proposals rather than just "selling booths."
Local Market Knowledge: Deep understanding of the DACH business landscape and experience selling to senior marketing and sales decision-makers.
Location: Based onshore in Hamburg with the ability to work standard business hours (09:00–17:00 CET).
Benefits
💰 Competitive salary
🎯 Uncapped commission structure with accelerators for over-performance
🚀 Clear 18-month progression path to Senior Strategic/Team Lead roles
📈 Opportunity to shape the sales strategy for future event editions
🤝 Quarterly commission payouts based on customer payments
📍 Stable, onshore role in a vibrant Hamburg office environment
Location: Doha, Qatar
We are looking to hire an Administrative Officer at ProgressSoft Qatar to manage administrative daily tasks and activities of the office and provide clerical support for all teams at the branch.
Responsibilities:
Receive and direct in-coming calls.
Handle office facilities’ requirements (i.e. purchasing of supplies, stationery, cleaning services, and cars).
Renew and maintain ProgressSoft Qatar’s registration documents with the ministries.
Coordinate local affairs activities; review and approve payments for utility service companies (i.e. electricity, land lines, cellular phones lines, internet, etc.).
Assist in organizing, negotiating, approving, and implementing service contracts for ProgressSoft Qatar’s office including, but not limited to, maintenance of electrical, sanitary, air-conditioning and CCTV systems.
Assist administration management in updating and maintaining the office’s policies and procedures.
Handle travel arrangements for business trips (visa applications, airline tickets, hotel accommodations, airport drop-off and pick-up, etc.) for ProgressSoft employees and guests and ensure that it is according to ProgressSoft's policy and standards.
Assist administration management in negotiating to get the best offers from hotels, travel agencies, shipping services, car rentals, etc.
Keep track of employee work residency dates and assist in the renewal process.
Assist administration management in the planning and execution of activities and events.
Assist other departments in data entry and project management systems.
Maintain accurate records, expiry reminders, pending-action trackers and periodic administrative status reports.
Manage supplier relationships, collect and compare quotations, monitor service contracts, track administrative expenses and coordinate invoices with Finance.
Coordinate management meetings, visitors, business correspondence, appointments and local events when required.
Support onboarding and offboarding logistics, maintain relevant employee administrative records, and coordinate with the corporate HR function.
Perform any other job-related tasks as assigned by the Administration Management.
Requirements:
3-7 years of experience in office administration or a similar role.
Excellent written and verbal communication skills (Arabic & English).
Proficient in MS Office (MS Excel, MS Word, and MS PowerPoint).
Excellent time management skills and the ability to set priorities.
Strong organizational skills and attention to details.
Excellent problem-solving skills and the ability to multi-task.
Background in office administration is preferred.
Ability to work independently and proactively.
Ability to handle sensitive company and employee information discreetly.
Location: Pakistan; Philippines; South Africa; United Kingdom; Sri Lanka; Kenya
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type: Full-Time
Location: Remote (UK hours)
About the Company
Our client is an established UK-based business specialising in the supply and installation of premium stone worktops and bespoke surfaces for residential and commercial projects.
Operating within the manufacturing, construction and home improvement sectors, the company is looking for an experienced Financial Controller to take full ownership of its accounting operations, financial reporting and compliance.
Job Summary
We are looking for a fully qualified, experienced Financial Controller to independently manage the complete finance function of a UK-based business.
This is a hands-on role requiring strong expertise in UK accounting, financial reporting, VAT, payroll, credit control, cost accounting and reconciliations.
Fluent spoken and written English is essential, as this is a client-facing position involving direct communication with UK customers, suppliers, company directors and HMRC.
The ideal candidate is highly organised, detail-oriented and confident managing financial operations independently from day one, without requiring foundational training.
Key Responsibilities
Financial Management & Reporting
Prepare accurate monthly management accounts, including profit and loss statements, balance sheets and cash-flow reports.
Deliver monthly financial reports to company directors by the 10th working day of the following month.
Manage month-end and year-end closing processes, ensuring accurate reporting and reconciliations.
Prepare year-end financial packs for external accountants.
Maintain and update a rolling 13-week cash-flow forecast weekly.
Provide financial insights and recommendations to support business decisions.
UK Tax, Payroll & Compliance
Prepare and submit UK VAT returns under Making Tax Digital (MTD).
Manage PAYE payroll, RTI submissions, auto-enrolment pensions and statutory payments.
Handle CIS submissions and construction VAT domestic reverse charge requirements where applicable.
Maintain compliance with HMRC regulations and statutory reporting deadlines.
Liaise directly with HMRC and external accountants regarding tax and compliance matters.
Accounts Receivable & Credit Control
Oversee invoicing, collections and debtor management.
Communicate directly with UK customers via phone and email to resolve payment issues and recover outstanding debts.
Prepare and distribute weekly aged-debtor reports.
Maintain debtor days below 45 days and minimise overdue balances.
Accounts Payable & Reconciliations
Manage supplier invoices, payment schedules and purchase ledger accuracy.
Perform regular bank, credit card and ledger reconciliations.
Reconcile VAT, payroll and other control accounts monthly.
Ensure supplier payments are processed accurately and within agreed terms.
Cost Accounting & Operational Finance
Monitor job-level profitability, project costs and site-level financial performance.
Track material costs, stock usage and wastage, including stone slabs, glass and other manufacturing materials.
Analyse project margins and identify opportunities to improve profitability.
Support financial management of company vehicles, fleet costs and financing arrangements.
Work with banks, lenders and external financial partners when required.
Systems & Process Improvement
Maintain accurate financial records using Xero or comparable cloud accounting software.
Improve accounting processes, internal controls and reporting efficiency.
Support accounting software migrations, CRM integrations and automation of routine financial tasks.
Requirements
Qualified Accountant: Fully qualified ACCA, CIMA, ACA or equivalent recognised accounting qualification.
UK Accounting Experience: Ideally 3+ years of hands-on experience managing the full accounts function of a UK limited company.
Financial Reporting: Proven ability to independently prepare accurate P&L statements, balance sheets, management accounts and year-end figures.
UK VAT & Payroll: Strong practical experience with Making Tax Digital (MTD), PAYE, RTI submissions, auto-enrolment pensions and statutory payments.
Credit Control: Confident chasing outstanding payments and communicating directly with UK customers via phone and email.
Account Reconciliation: Strong experience with bank, ledger and control account reconciliations.
Cost Accounting: Experience tracking costs, monitoring profitability and managing financial data.
Accounting Software: Proficiency in Xero, Sage or QuickBooks, with strong Microsoft Excel skills.
Fluent English (Mandatory): Excellent written and spoken English, with the ability to communicate professionally and confidently with UK stakeholders.
Independent Working: Able to take full ownership of the finance function from day one with minimal supervision and no foundational training.
Remote Setup: Reliable computer, fast internet connection and a quiet, secure workspace.
Nice to Have
Experience in construction, manufacturing, real estate or the kitchen and bathroom industry.
Knowledge of CIS and the UK construction VAT domestic reverse charge.
Experience with job costing, inventory management and material wastage tracking.
Familiarity with CRM integrations, accounting software migrations and process automation.
Experience handling HMRC enquiries and corporation tax matters.
Knowledge of vehicle financing, fleet costs and banking relationships.
Previous experience working remotely with UK-based companies.
Benefits
💰 Competitive salary based on experience and qualifications.
🌍 Fully remote position working with an established UK business.
📈 Long-term career growth and professional development opportunities.
🚀 Opportunity to take ownership of the finance function and improve financial operations.
🎯 High-impact role working directly with company directors.
💻 Remote working environment with a UK-based team.
Location: Philippines; South Africa; Pakistan; United Kingdom; Sri Lanka; Kenya
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type: Full-Time
Location: Remote (UK hours)
About the Company
Our client is an established UK-based company specialising in premium stone worktops and bespoke surfaces for residential and commercial projects. Operating within the construction and home improvement industry, the business is seeking an experienced Financial Controller to take full ownership of its accounting and financial operations.
Job Summary
We are looking for a highly experienced, fully qualified Financial Controller to independently manage the complete finance function of a UK-based business.
This is a hands-on, client-facing role requiring strong expertise in UK accounting, management accounts, VAT, payroll, credit control, cost accounting, and financial reporting.
Fluent written and spoken English is mandatory, as you will communicate directly with UK-based directors, customers, suppliers, and HMRC.
The ideal candidate is proficient in Xero, has experience working with UK limited companies, and can take ownership of financial operations from day one with minimal supervision.
Key Responsibilities
Financial Reporting: Prepare monthly management accounts, P&L statements, balance sheets, cash-flow forecasts, and year-end financial reports.
UK Tax & Compliance: Manage VAT returns, PAYE payroll, RTI submissions, pensions, CIS, and HMRC compliance.
Credit Control: Manage outstanding payments, chase overdue invoices directly with customers, and maintain accurate debtor reports.
Account Reconciliations: Perform bank, credit card, ledger, and control account reconciliations accurately and on time.
Cost Accounting: Track project profitability, job costs, stock usage, material wastage, and supplier expenditure.
Accounts Payable: Process supplier invoices, manage payments, and maintain accurate purchase ledgers.
Financial Systems: Maintain accurate records in Xero or similar accounting software and improve accounting processes through automation.
Stakeholder Communication: Work directly with UK directors, customers, suppliers, external accountants, and HMRC on financial matters.
Requirements
F
ully qualified accountant (ACCA, CIMA, ACA, or equivalent recognised qualification).
3+ years of hands-on UK accounting experience, ideally managing the full finance function of a UK limited company.
Fluent English (mandatory): Excellent written and spoken English, with confidence communicating directly with UK clients, customers, suppliers, and directors.
Strong experience preparing management accounts, P&L statements, balance sheets, and cash-flow forecasts independently.
Proven knowledge of UK VAT, Making Tax Digital, PAYE payroll, RTI submissions, and workplace pensions.
Strong account reconciliation, credit control, and cost accounting skills.
Proficiency in Xero, Sage, or QuickBooks, with advanced Excel skills.
Ability to work independently, solve problems, and manage deadlines without extensive training or supervision.
Reliable computer, high-speed internet, and a quiet, secure remote workspace.
Nice to Have
Experience in construction, real estate, manufacturing, or the kitchen and bathroom industry.
Knowledge of CIS and the UK construction VAT domestic reverse charge.
Experience with job costing, inventory management, and tracking material wastage.
Familiarity with HMRC enquiries and corporation tax.
Experience integrating accounting software with CRM or job-costing systems.
Knowledge of vehicle finance, fleet costs, and financial process automation.
Benefits
💰 Competitive salary based on experience and qualifications.
🌍 Fully remote position working with an established UK business.
📈 Long-term career growth and professional development opportunities.
🚀 Opportunity to take ownership of the finance function and improve financial operations.
🎯 High-impact role working directly with company directors.
💻 Remote working environment with a UK-based team.
Location: South Africa; Philippines; Pakistan; United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a UK-based business operating in the stone worktops industry, specialising in high-quality worktop solutions. The company is focused on delivering excellent products and services while maintaining efficient operations, strong financial controls, and sustainable business growth.
As the business continues to develop, they are looking for an experienced Financial Controller to take full ownership of the company's finance and accounting function. This is an opportunity to work directly with company directors, oversee financial operations, improve reporting processes, and contribute to important commercial decisions.
Job Type:
Full-Time (Remote – UK Business Hours)
Job Summary
We are seeking an experienced, fully qualified Financial Controller to independently manage the complete finance and accounting function of a UK limited company. This is a hands-on position requiring strong technical accounting knowledge and practical experience with UK financial reporting, VAT, PAYE payroll, HMRC compliance, cash flow management, credit control, and reconciliations. You will work directly with the company directors, ensuring accurate and timely financial reporting while maintaining full compliance with UK accounting and tax requirements. The ideal candidate is someone who can take ownership from day one, requires no training, and has previous experience managing the accounts of UK-based businesses. Experience in construction, manufacturing, stone fabrication, or similar industries would be a strong advantage.
Key Responsibilities
Take full ownership of the company's day-to-day finance and accounting operations.
Prepare and deliver accurate monthly management accounts, including profit and loss statements, balance sheets, and cash flow reports, by the 10th working day of each month.
Prepare year-end financial records and reporting packs for external accountants.
Maintain and update rolling 13-week cash flow forecasts.
Prepare and submit UK VAT returns through Making Tax Digital (MTD), ensuring all deadlines are met.
Manage UK PAYE payroll, including RTI submissions, auto-enrolment pensions, and statutory payments.
Handle HMRC correspondence, tax compliance, and relevant reporting requirements.
Manage credit control, proactively chasing overdue invoices and maintaining accurate aged-debtor reports.
Perform regular bank, card, ledger, VAT, payroll, and control account reconciliations.
Oversee purchase ledger activities, including supplier invoice processing and timely payments.
Monitor job and project profitability, including material costs, stock usage, and wastage.
Produce monthly job-costing and site profitability reports.
Identify opportunities to improve financial processes, reporting systems, and accounting automation.
Work directly with company directors, providing financial insights and supporting business decisions.
Requirements
Fully qualified accountant with ACCA, CIMA, ACA, or an equivalent recognised professional qualification.
Minimum 3 years of hands-on experience independently managing the full accounts function of a UK limited company.
Proven experience preparing monthly management accounts, P&L statements, balance sheets, and year-end figures without supervision.
Strong practical knowledge of UK VAT and Making Tax Digital, including end-to-end VAT return preparation and submission.
Experience managing UK PAYE payroll, RTI submissions, auto-enrolment pensions, and statutory payments.
Practical experience with UK tax compliance and HMRC requirements.
Strong credit control experience, including directly chasing customers for overdue payments by phone and email.
Excellent knowledge of bank, card, ledger, and control account reconciliations.
Proficiency in cloud accounting software such as Xero, Sage, or QuickBooks. Xero experience is particularly valuable.
Strong Excel skills and the ability to produce accurate financial reports.
Previous experience working with UK clients, directors, suppliers, or accounting firms.
Excellent written and spoken English communication skills.
Ability to work independently, solve problems, and meet deadlines without supervision.
Own reliable computer, high-speed internet connection, and a quiet, secure remote workspace.
Availability to work UK business hours.
Nice-to-Haves
Previous experience in construction, manufacturing, stone fabrication, kitchen and bathroom, or building materials industries.
Knowledge of CIS (Construction Industry Scheme) and the construction VAT domestic reverse charge.
Experience with job costing, project profitability, stock management, and material wastage tracking.
Experience with CRM or job-management systems integrated with accounting software.
Experience implementing new accounting software, improving financial processes, or automating reporting.
Experience with vehicle finance, fleet costs, banking relationships, and business lending.
Registered as an HMRC agent or previous experience working with HMRC agent access.
Previous experience supporting UK businesses from an offshore location.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
🚀 Career growth opportunities in a high-growth sector
📈 Long-term stability within an innovative team
Location: Paphos, Cyprus
We are looking for a
Maintenance Technician
to join our property maintenance team and work with residential and commercial properties in Paphos.
Key Responsibilities:
Maintain an assigned property (residential villa complex or office building).
Handle maintenance requests from residents and tenants.
Perform plumbing, electrical, and general repair work.
Carry out basic air conditioning maintenance and troubleshooting.
Repair doors, locks, furniture, and other building fixtures.
Conduct regular property inspections and preventive maintenance.
Manage maintenance requests through an internal electronic system.
Requirements:
Experience as a maintenance technician, building maintenance specialist, or repair technician.
Practical skills in plumbing, electrical work, and general repairs. Experience with air conditioning systems is a plus.
Valid Cyprus driving licence (Category B).
Russian language skills and conversational English.
Legal right to work in Cyprus.
Responsible, independent, and detail-oriented approach.
Will Be an Advantage:
Ability to read technical drawings and diagrams (electrical, water supply, and drainage systems).
Knowledge and experience in swimming pool maintenance, including cleaning, water chemistry, pumps, and filtration systems.
Relevant qualifications or certificates in swimming pool maintenance.
We Offer:
Official employment in accordance with Cyprus labour legislation.
Stable monthly salary with additional payment for overtime work.
Shift-based schedule, 40-hour working week.
Weekend duty approximately twice a month (with the following Monday off). Occasional emergency night call-outs may be required during duty weeks.
Company transport provided when travelling between properties is required.
📩
How to Apply:
Send your CV or contact details, mentioning the position you are applying for, to
hr_cyprus@inex-group.com
🌐
Explore all INEX Group vacancies:
https://inexgroup.bamboohr.com/careers
#Paphos #CyprusJobs #MaintenanceTechnician #JobsInCyprus
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Job Title:
Senior Customer Success Manager, Mid-Market
Department:
Customer Success (Mid-Market)
The Mid-Market Customer Success team is responsible for driving success, net revenue retention, and expansion within our Mid-Market portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and onboarding new clients. Our team members are experts in the fraud, e-commerce, and payments landscape, collaborating closely with Sales, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our collective and individual targets.
The Role
As a Senior Mid-Market Customer Success Manager (CSM) at Signifyd, you will drive success, net profit retention, and expansion across a portfolio of 30+ mid-market merchants. As a senior member of this segment’s team of CSMs, you will proactively engage merchants using key metrics, track outcomes, and run regular account reviews that make you a trusted business advisor. You will make significant individual contributions to segment goals, including upsell bookings, net profit retention, and year 1 revenue.
You will partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience and achieve your individual targets. You will report to the Director, Customer Success.
We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily.
Responsibilities:
Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of 30+ assigned clients, using robust, repeatable processes
Project manage customer onboarding to successful deployment by leading and coordinating internal and external activities, adhering to and refining standardized onboarding procedures
Work extensively with cross-functional teams to orchestrate service infrastructure around client needs, with an eye toward repeatable processes
Identify and successfully close renewals and expansion opportunities within your book of business, analyzing complex situations to provide sophisticated renewal options
Identify and drive new channels for upsell and innovative outreach, particularly approaches that scale across a large portfolio
Have full ownership of commercial activities such as opportunity management and contract workflows, following and improving established processes for a high-volume client base
Proactively identify and address performance trends across your merchant portfolio, such as approval rate and loss rate, through standardized reporting and process adherence
Understand customers’ pain points, initiatives and business goals, and identify how Signifyd can partner to achieve them, translating these insights into actionable, repeatable processes
Ensure swift resolution of account issues by using resources from cross-functional teams and navigating established escalation processes
Provide executive oversight and client communication, ensuring consistent and efficient messaging across a large portfolio
Champion continuous improvement and model disciplined process execution for other team members
Embody Signifyd values and serve as a role model for other team members
Requirements:
3+ years of Customer Success Management or Account Management experience
Proven experience managing a high-volume book of business (30+ accounts)
Proven track record of closing renewals and expansion opportunities, including a foundation in pitching, pricing and margin analysis
Proficiency in Salesforce, Looker, Jira, Confluence, Outreach, NetSuite and margin analysis tools
An analytical and metrics-driven workstyle
Excellent written and verbal communication and presentation skills, including with executive stakeholders
Ability to navigate difficult conversations and resolve conflicts effectively, both internally and externally
Self-starter who excels under ambiguity in a fast-paced, deadline-oriented environment
Ability to multitask and deliver on time, communicating blockers early
Requirement to occasionally work on Fridays to support the 4-day workweek for the Customer Success team. Primary work will be responding to customer escalations that arise that Customer Support cannot resolve.
Ability to travel when necessary
Passion for e-commerce and new technology
Background in e-commerce, payments, fraud or data science is preferred
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Range:
$110,000 - $130,000
Equity:
This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles)
:
This role is eligible for a commission plan as part of the total compensation package.
On-Target Commission Range:
$36,000 – $43,000 annually
Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
ОфисAuckland
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
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