Location: Jersey City, New Jersey
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Manager, Revenue Accounting will play a key role in preparing Compass Pathways for the transition from a clinical-stage biotechnology company to a commercial organization. This role will establish and ultimately manage scalable revenue accounting processes, policies, systems and controls in support of potential commercialization. The successful candidate will lead the accounting framework for the order-to-cash cycle, including revenue recognition, gross-to-net accounting, customer and distribution arrangements, accounts receivable and related financial reporting. The role will partner closely with Commercial Operations, Market Access, Supply Chain, Legal, FP&A, Tax, Finance Operations and external advisors to ensure evolving commercial arrangements are appropriately reflected in the Company’s accounting and control environment.
Must have experience working in house at a biotech or pharma company.
Location:
Remote on the East Coast in the United States.
Reports to:
Accounting Senior Management.
Roles and responsibilities
(
Include but are not limited to
):
Lead the development and implementation of scalable revenue accounting processes, policies and controls in preparation for potential U.S. commercialization
Own accounting assessments of commercial arrangements under ASC 606, Revenue from Contracts with Customers, including customer contract reviews and documentation of significant accounting judgements
Develop and maintain the Company’s gross-to-net accounting framework, including methodologies for estimating and recording applicable commercial and governmental rebates, discounts, chargebacks, distribution fees, returns and other deductions from gross revenue, and coordinate the sourcing, validation and processing of data used in gross-to-net estimates and accruals
Partner with Commercial Operations, Market Access, Legal and Supply Chain to evaluate proposed pricing, contracting, distribution, specialty pharmacy and other commercial arrangements and identify accounting, data and control implications
Establish accounting processes for product sales through relevant distribution and pharmacy channels, including revenue recognition, inventory movement, reconciliation of channel data, customer payment terms and accounts receivable, in partnership with our 3PL and/or other operational process owners
Lead the revenue accounting workstream, identifying accounting, systems, data and control requirements associated with first potential product launch and help drive cross-functional launch-readiness activities
Own or oversee monthly and quarterly revenue accounting activities, including journal entries, account reconciliations, gross-to-net accruals and related account analyses
Develop and maintain revenue-related accounting policies, technical accounting memos and audit-ready documentation supporting significant estimates, judgements and changes in assumptions, including the methodologies, data and controls supporting gross-to-net reserves
Establish processes to ensure timely Finance review of new or modified commercial agreements, including identification of revenue recognition, gross-to-net, systems and internal control implications prior to execution
Establish and maintain SOX-compliant controls over revenue, gross-to-net estimates, accounts receivable and related commercial processes, including preparation and retention of complete, audit-ready control evidence
Develop processes to compare actual gross-to-net activity with recorded estimates, analyze variances and refine assumptions as commercial experience develops
Support financial statement disclosures and management reporting related to revenue and associated balance sheet accounts
Partner with external auditors and advisors on revenue accounting matters and provide supporting documentation for quarterly reviews, annual audits, and control testing
Partner with Finance Operations, IT and Commercial Operations teams to define the systems, master data, interfaces and reporting required to support the order-to-cash process
Establish processes to capture and reconcile data received from distributors, specialty pharmacies, third-party logistics providers and other commercial partners
Work with FP&A to support revenue and gross-to-net forecasting, assess accounting assumptions and explain actual-to-forecast variances
Collaborate with Supply Chain on the interaction between revenue recognition, inventory and cost of goods sold, including relevant transfer of control considerations
Identify opportunities to automate revenue accounting processes, improve data integrity and strengthen controls as commercial transaction volumes increase
Candidate Profile:
Bachelor’s degree in Accounting, Finance or a related field; CPA or equivalent professional accounting qualification strongly preferred
Approximately 7 or more years of relevant accounting experience, with flexibility depending on the level of the successful candidate
Strong technical knowledge of U.S. GAAP, particularly ASC 606, with demonstrated experience applying revenue recognition guidance to commercial arrangements and variable consideration
Hand on experience with U.S. pharmaceutical or biopharmaceutical product revenue accounting, including gross-to-net accounting and related reconciliations and controls
Experience supporting quarterly and annual financial reporting, external audits with hands-on experience owning and operating SOX controls and preparing supporting documentation in a public company environment
Strong analytical skills and the ability to develop and document significant accounting estimates and translate complex commercial arrangements into clear accounting conclusions and operational processes
Demonstrated ability to work independently, build new processes, partner effectively with Finance and non-Finance stakeholders and communicate technical accounting matters clearly
Experience preparing a biotechnology or pharmaceutical company for its first commercial product launch is strongly preferred
Knowledge of pharmaceutical gross-to-net arrangements, including payer rebates, government programs, chargebacks, returns, discounts and distribution-related fees, and experience accounting for and reconciling government and commercial rebate activity is highly preferred
Experience with specialty pharmacy, specialty distribution and/or third-party logistics models is preferred
Experience implementing or enhancing ERP, revenue, gross-to-net or other commercial accounting systems is preferred
Public accounting and SEC reporting experience are preferred
Demonstrates Compass values
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$140,000
—
$190,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: Geneva, Switzerland
Workplace: hybrid
Location:
Based in Geneva or within approximately +/- two (2) hours from Geneva
Contract:
Fixed term at 100% - It is a mandated role (currently 3+3 years)
Starting date:
01st of March 2027
Deadline to apply:
26th of November 2026 - We reserve the right to close this position once suitable candidates have been identified.
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
I. CONTEXT
Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organisation providing emergency assistance to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters, based solely on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity whose membership is composed of all MSF associations. It hosts the International Secretariat, supports the International Board, facilitates coordination across the MSF movement, and provides shared services and initiatives as mandated by the movement.
Within MSF International, the International Office acts as the Secretariat of the International Board (IB) and operates under the direct management of the International Secretary General (ISG). MSF International also provides administrative and operational support to movement-wide initiatives and services, including MSF Access.
II. PURPOSE OF THE JOB
The MSF International Managing Director is a senior executive role responsible for institutional leadership, stewardship of resources, and organizational performance of MSF International as a legal entity serving the MSF movement.
The role ensures that MSF International:
Effectively implements -within the scope of MSF International - the MSF International Multiyear Plan and SPARC (MSF-wide Strategic Planning, Accountability and Resource Cycle) and supports the International Board and the International Secretary General in their governance roles and responsibilities.
Provides high quality, well governed services to the MSF movement, as mandated by the Full ExCom (executive committee);
Operates with strong systems of governance, accountability, risk management and duty of care;
Has robust, transparent and efficient governance, financial, human, and knowledge systems;
Operates as a coherent, inclusive, and accountable internationally distributed organization;
Models MSF values in leadership, equity, duty of care, and ethical management;
Ensures that the decisions taken by the Board of Directors of MSF International and its implementation is compliant with the Articles of Association, the internal regulations, as well as Swiss standards and Swiss laws, for as long as the registered office is in Geneva, Switzerland.
The MSF Management Director acts as a strategic partner to the International Secretary General, providing leadership on transversal and institutional topics with regards to the management of MSF International.
III. ACCOUNTABILITIES
1. Strategic Leadership and Implementation of MSF International (Multi‑year Plan & SPARC): Lead the translation of MSF International and movement strategic priorities into clear objectives, organisational plans, policies and resourcing within MSF International; support cross‑functional initiatives required by international platforms as needed to deliver the Multi‑Year Strategic Plan and SPARC commitments.
Expected result:
MSF International delivers on agreed strategic priorities and SPARC commitments through coherent plans, measurable milestones and coordinated delivery across functions and movement partners.
a. Contribute to the development of MSF International Multi‑year Strategic Plan and SPARC within MSF International’s mandate and scope and translate strategic priorities into concrete organisational objectives, policies, systems and resource allocations, ensuring coherence across functions and services.
b. Supports cross‑functional and transversal initiatives required to deliver common strategic priorities and SPARC‑related commitments.
c. Contribute to movement-wide discussions on harmonization, efficiency and shared services.
d. Sets up and tracks implementation plans, including key milestones, indicators, and risks. Support the ISG in reporting to the International Board and relevant Standing Committees, and contribute to SPARC’s Monitoring & Evaluation Framework and Expense Steering Process for functions and services managed within MSF International’s scope.
e. Deputize for the ISG as required, within agreed scope and representation mandates.
f. Represent MSF International to key stakeholders, partners and external audiences as required, and build relationships that protect and advance MSF's institutional interests.
2. Governance, legal compliance, accountability and risk management for MSF-International: Ensure robust governance implementation, statutory compliance and effective risk management systems for MSF International as a Swiss legal entity and for services delivered on behalf of the movement; prepare governance-level advice and support Board decision-making.
Expected result:
International Board and executive decisions are supported by timely, compliant and risk‑informed advice; MSF International statutory obligations and legal requirements are met and organisational risks are identified and mitigated.
a. Act as senior management liaison to the ISG, the International Board and Standing Committees on matters related to MSF International organisational governance, resources, risk, compliance and organisational performance.
b. Ensure robust systems of internal control, risk management and accountability, are in place and functioning for MSF International, in line with legal, fiduciary and associative obligations, including preparedness for critical incidents directly affecting MSF International.
c. Lead or support organizational responses to critical incidents directly affecting MSF International, including HR, legal, reputational, safeguarding or security‑related situations.
d. Ensure that MSF International fulfils its statutory responsibilities as a Swiss legal entity and that appropriate legal, administrative and governance support is obtained for decisions of the IB in light of the International Statutes, the Internal Regulations, and Swiss standards and law. Ensure compliance with applicable laws and regulations regarding daily management of MSF International.
e. Oversee compliance with GDPR and Swiss data protection law, promoting a culture of privacy and responsible data use.
f. Ensure appropriate legal review of all contracts and agreements directly involving MSF International and including those through which it delivers services to the movement, in accordance with MSF’s rules and policies, as well as Swiss law.
g. Design, implement and monitor the effectiveness of internal control systems and procedures; ensure that MSF International risks are identified and registered and ensure that mitigation measures are discussed and incorporated in the respective departments annual plans.
3. Services to MSF: Provide executive stewardship of movement-wide services mandated to MSF International, ensuring clear service governance, defined accountabilities and cost‑effective delivery.
Expected result:
Movement services operate to agreed service charters and KPIs, with transparent costs and reliable delivery that meet sections' needs and contractual obligations.
a. Provide executive leadership and stewardship over services mandated to MSF International in support of the MSF movement, ensuring they are clearly governed, fit for purpose, cost‑effective and appropriately funded.
b. Ensure that roles, responsibilities, decision‑making authority and service boundaries between MSF International and MSF sections are clearly defined and communicated, balancing interoperability and mutualization objectives with the sections and ODs autonomy.
c. Establish and monitor service governance and performance frameworks, including service charters, KPIs, cost‑sharing arrangements and escalation mechanisms where relevant, and ensure transparency.
d. Facilitate structured dialogue with MSF sections to identify service needs, manage expectations and address risks or performance issues.
4. Financial stewardship and institutional integrity: Oversee budgeting, financial planning, statutory accounts, audits and financial controls; ensure alignment of resources with strategic priorities and manage institutional financial and insurance arrangements.
Expected result:
MSF International maintains sound financial health, regulatory compliance and transparent resource allocation that supports strategic objectives.
a. Provide executive oversight of budgeting, forecasting and financial reporting for MSF International.
b. Ensure alignment between strategic priorities (including SPARC) and resource allocation.
c. Oversee statutory accounts, audits, financial policies and compliance with Swiss GAAP, tax and VAT requirements.
d. Oversee relationships with external auditors, financial advisors and legal counsel.
e. Oversee institutional insurance coverage and financial risk mitigation. Manage the full suite of institutional and corporate insurance coverage for MSF International.
f. Oversee legacies and donations earmarked for MSF International
5. People, culture and organisational development: Oversee people strategy, workforce planning, performance management, leadership development and organisational design to foster an inclusive, safe and high‑performing culture across a distributed workforce.
Expected result:
A diverse, supported and capable organisation with clear succession pathways, strong performance management and a positive organisational culture.
a. Provide strategic leadership over human resources management, organizational design and workforce planning.
b. Ensure a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct.
c. Oversee performance management, leadership development and succession planning.
d. Ensure a lively MSF International culture despite the geographical spread, including through adequate internal communication.
e. Lead organisational development, when necessary, to ensure the organisational structure remains fit for purpose and appropriate for a well-functioning office.
f. Manage institutional relationships with MSF sections hosting MSF International staff and ensure coherent frameworks for hosting, contracting, payroll and staff integration.
g. Ensure appropriate information governance and that knowledge management systems support collaboration, institutional memory and organizational learning, including learning from strategy and SPARC implementation.
h. Liaise regularly with the Staff Committee of MSF International.
IV. AUTONOMY, COMPLEXITY
The MSF International Managing Director operates with a high degree of autonomy to think, interpret and act within the strategic direction set by the International Secretary General, the International Board and the governance framework of MSF International.
The role is required to make independent judgements on organisational priorities, resource allocation, risk mitigation, service performance, people matters and operational responses, often in situations where issues are sensitive, cross-functional and without straightforward precedent.
The complexity of the environment is significant: the postholder works across a federated MSF movement with multiple stakeholders, distributed teams, hosted staff arrangements and diverse section interests, while also ensuring compliance with Swiss legal and regulatory requirements, internal governance rules, financial and HR procedures, safeguarding standards and data protection obligations. Success therefore depends on balancing institutional coherence, legal and procedural rigour, and service effectiveness with diplomacy, sound judgement and the ability to operate in ambiguity.
V. SAFEGUARDING REQUIREMENTS FOR THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others.
Ensure respectful management and communication at all levels.
Ensure that staff and consultants under their supervision understand their responsibilities with respect to required behaviour and report abuse while working for MSF by reinforcing and regularly discussing expected standards of behaviour.
Welcome complainants, understand how to guide colleagues to appropriate channels, promote and create an environment that does not tolerate abuse or inappropriate behaviour. Guide colleagues to the correct process without investigating.
Ensure that staff know how to complain and keep staff updated on reporting mechanisms.
Education
Master’s degree in management, humanitarian affairs, political sciences, or a related field, or equivalent senior-level professional experience
Experience
Extensive senior leadership experience (General/Executive Director, Deputy Director or Director of a major organizational function) in a complex and large international and decentralised organisations
MSF experience is a major asset
Proven ability to operate at Board and executive level
Strong people leadership, including conflict management and change leadership
Solid expertise in financial oversight, governance and organisational systems
Experience with equity, diversity and inclusion strategies
Knowledge
Strong commitment to MSF’s humanitarian principles and associative values.
High level of integrity and ability to handle confidential and sensitive matters.
Knowledge of Swiss legal, institutional, employment, financial and data protection frameworks is an asset.
Familiarity with governance of associations and federated movements is an asset.
Proven ability to lead cross-functional and institutional change.
Comfortable leading teams across different locations and liaising with stakeholders at all levels.
Excellent written and verbal communication, able to communicate complex or sensitive matters clearly, concisely, and professionally.
High level of discretion, judgement, and emotional intelligence, and the ability to build a strong network across an organisation.
Confident decision‑making and the ability to act autonomously as appropriate.
Flexible team player, willing to adapt to changes, and confident tackling unfamiliar challenges across multiple domains of knowledge/experience.
Languages
Excellent English (written and spoken) is essential.
French highly desirable, and other MSF languages are further assets.
Only shortlisted candidates will be contacted.
By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.
Location: Paris, Remote
Workplace: remote
As a Product Designer at 360Learning, you will work embedded in a product squad while being a full member of the Product Design team under the governance of the Head of Product Design.
You will join the e-Learning Experience (ELXP) squad, whose mission is to Empower any user to create high-quality and interactive content effortlessly, with AI support.
In this role, you will collaborate daily with Product Managers and Engineers to solve complex product problems end-to-end. You will translate product vision, user insights, and technical constraints into intuitive, scalable, and consistent experiences. Beyond your squad, you will actively contribute to design excellence across the product by participating in shared standards, rituals, and continuous improvement of craft and quality.
This role is designed for a Confirmed Product Designer looking to deepen their impact on a complex B2B product.
What You'll Do
Within 1 month
Onboard into your product squad, the Product Design team, and key cross-functional partners
Understand 360Learning’s product vision, Authoring strategy, and Convexity culture
Get familiar with our tools, design system, and product development processes
Start contributing to your first design initiatives
Participate actively in design critiques and product rituals
Within 3 months
Be a reliable and proactive contributor within your squad
Design and iterate on complex user flows related to content creation, collaboration, and AI-supported features
Conduct or support user research and use insights and data to inform design decisions
Deliver high-quality design solutions from discovery to handoff
Ensure consistency and usability across your scope in alignment with shared design standards
Actively participate in cross-squad design rituals to help raise the overall quality bar
Within 6 months
Own significant parts of the Authoring experience with increasing autonomy
Lead design discussions and workshops with Product Managers, Engineers, and other stakeholders
Contribute to improving design and collaboration processes within your squad
Participate in transversal initiatives such as the design system, accessibility, or shared UX patterns
Develop a solid understanding of 360Learning’s business model, market, and product constraints
Within 12 months
Be a strong reference designer on your scope while contributing to design excellence across the product
Help shape the long-term Authoring experience vision in close collaboration with your Product Manager
Advocate for user-centered design and clearly articulate its value and impact to non-design stakeholders
Support and mentor more junior designers when relevant
Continuously bring thoughtful improvements and innovation to the product
The Skill Set
4+ years of experience as a Product Designer on digital products, ideally in B2B SaaS
Ability to design complex workflows and systems while keeping experiences intuitive and usable
Product thinking and problem-solving skills, with the ability to balance user needs, business goals, and technical constraints
Experience working closely with Product Managers and Engineers in a squad model
High proficiency in Figma, including components, variants, and prototyping
Ability to own a scope from discovery to delivery with growing autonomy
Strong communication skills and ability to clearly explain design decisions
Willingness to contribute to shared design standards and collective design excellence
Fluent English (US/UK) / B2 level or equivalent (FR)
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity_360L
Nice to have...
Experience designing authoring tools, editors, or builder-style interfaces
Exposure to LMS platforms or enterprise standards such as SCORM or LTI
Experience or strong interest in AI-assisted or automation-driven product experiences
Knowledge of accessibility and inclusive design principles
Experience contributing to or evolving a design system
What We Offer
Compensation
: Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture
: A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity_360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Head of Product Design
Case Study (to do at home before) with our Head of Product Design and one Product Designer
Clarification Meeting with a Group Product Manager and a Product Designer
Culture Fit Meeting with our VP Product
Offer!
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Location: Remote, South Africa
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, creative, and entrepreneurial Sr Regional Sales Manager to drive MinIO’s next stage of growth in the South Africa region. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals.
What You Will Do
Drive New Business Acquisition
: Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals
Technical & Vision Selling
: Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value.
Close Complex Deals
: Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+
Compete & Win Against Legacy Software
: Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads.
Educate & Influence
: Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation.
Quantify Value
: Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification.
Partner-First Territory Strategy
: Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals.
Cross-Functional Collaboration
: Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience.
Forecasting & Planning
: Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth.
Your Skills and Experience
Enterprise Sales Expertise
: 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+.
Technical Acumen
: Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact.
Partner-Led Approach
: History of building co-selling strategies with channel and alliance partners to scale market presence.
Vision & Thought Leadership
: Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights.
Competitive Selling
: Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition.
Startup Experience
: Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential.
Challenger Mindset
: Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities.
Network & Territory Expertise
: Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business.
Communication & Influence
: Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders.
Education
: BA/BS in computer science, engineering, business, or related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Paris, France
Workplace: Hybrid
Job title: Accounts Payable Accountant (Comptable Fournisseurs)
Location: Paris
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team
You’ll join the Accounting department within Ledger’s Finance team, working in an international context.
What you’ll be doing:
Supplier accounting
- Match invoices against purchase orders
- Record invoices and review items arriving on the approved platform
- Prepare payment batches
- Perform account reconciliation (lettrage)
- Contribute to monthly, quarterly and annual closings (e.g. accrued expenses, shareholder current accounts)
- Analyse and monitor accounts, including follow-ups and communication with suppliers and employees
- Contribute to annual audits by answering the auditors’ questions
Expense reports
- Review expense reports
- Book entries, prepare payments and reconcile
- Support the declaration of fees (honoraires)
This list is not exhaustive.
What we’re looking for
- Minimum BTS, DUT or equivalent
- Strong Excel skills
- Knowledge of ERP systems is a real plus
- Comfort with AI and current tools, and a willingness to work with AI (strongly recommended)
- Rigour and an analytical mindset
- Ability to communicate and work in a team
- Good English level, required to work in an international environment
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance, including medical, dental and vision coverage
- Financial growth opportunities - Employees can become shareholders in Ledger (access to BSPCE under the current plan) as well as other financial benefits depending on your country of work
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee, including internal and external training and conference participation
- Meal vouchers - Swile meal vouchers
- Time off - 5 weeks of paid leave
- Equipment - High-performance equipment for your work
- Ledger life - Annual company outing (Ledger Days), annual parties, snacks and drinks at the office, and an employee discount on Ledger products
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Brazil, Colombia
We are looking for a motivated Senior Software Engineer (Java) willing to continuously improve the newly developed system and respond to production incidents. If you're interested in more than just writing code, and want to build technical solutions that unlock new opportunities for users in a live system processing thousands of orders, then you are exactly who we're looking for.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The American memorabilia manufacturer is primarily known for producing yearbooks and class rings for high schools and colleges. The company also produced photobook products for Disney’s PhotoPass photography service at theme parks and resorts. In addition to its headquarters near Minneapolis and operational offices in Owatonna, Minnesota, the customer has facilities throughout the United States.
What You’ll Do
Develop and Review code and share feedback to keep our quality high
Collaborate with cross-functional teams to analyze, design, and ship new features
Participate actively in discussions, presentations, and decisions about back-end development
Tackle bugs and address production issues
Collaborate in an Agile team where ideas move fast and learning never stops
What You Bring
Experience in Java programming language
Solid background in REST, Spring Boot, security, Kafka, Elasticsearch or SOLR, AWS
Solid understanding of Microservice architecture, Design Patterns,
Being able to develop sustainable and long-term solutions, explain pros and cons.
Strong troubleshooting skills, understanding performance optimization
Competency in JPA and writing complex SQL queries in PostgreSQL
Knowledge of using IntelliJ, Git(GitHub and GitLab), JIRA, Docker, Maven
Proactive team player
In-depth understanding of SDLC and CICD processes
Availability to work till 3 pm CST
Nice to have
Experience with e-commerce, preferably Broadleaf Commerce
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
The successful candidate will play an important role in the day-to-day operations of the business, covering trade settlements, reconciliations, and corporate actions. - Perform daily internal and external reconciliations of client funds, financial instruments and positions with custodians, banks and brokers.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, GTM Systems
Location: Remote US
Compensation Range: $160,000 to $190,000 base plus bonus and equity
What You’ll Do:
We are looking for a Senior Salesforce Developer to join our Revenue Operations team and help us build, scale, and integrate the systems that power Huntress’s commercial engine. Our Salesforce platform underpins quoting, renewals, partner engagement, and integrations across our internal subscription and billing platform and a growing ecosystem of business applications.
In this role, you will partner closely with our Senior Salesforce Technical Architect to design and deliver high-impact features with a heavy emphasis on CPQ, integration development, and an upcoming migration of point-to-point integrations to a centralized iPaaS platform (Workato or Celigo). You will also contribute to an AI-augmented development culture, actively using LLM tools to accelerate your own workflows and building AI-integrated features within Salesforce. This is hands-on, high-velocity work on systems that
matter.
Responsibilities:
Design, develop, test, and deploy scalable Salesforce solutions with a primary focus on CPQ workflows like quoting, custom pricing logic, renewals, and subscription lifecycle management.
Execute the hands-on migration of existing Salesforce integrations to a centralized iPaaS platform like Workato or Celigo, building reusable components and error-handling patterns.
Build and maintain a reliable integration layer connecting Salesforce to our internal subscription platform, CRM applications, and third-party systems.
Partner with the Technical Architect to evaluate platform trade-offs, maintain environment stability, and help define integration best practices.
Collaborate cross-functionally with Revenue Operations, Finance, and Sales teams to support strategic initiatives like multi-product quoting and partner channel workflows.
Use AI and LLM tools as part of your daily engineering workflow for troubleshooting, code generation, and rapid problem-solving.
Participate in code reviews, raise technical standards, and deliver consistently within sprint cycles with clear communication on scope and blockers.
What You Bring To The Team:
7+ years of Salesforce development experience with a strong and demonstrable focus on Salesforce CPQ.
Hands-on experience with Salesforce CPQ custom pricing logic, including Quote Calculator Plugin development in JavaScript.
Practical experience building and deploying components on one or more enterprise iPaaS platforms like Workato, Celigo, MuleSoft, or Boomi.
Mastery of Apex, JavaScript, CSS, Lightning Web Components, and Salesforce Flows.
Strong working knowledge of Salesforce APIs and modern event-driven integration patterns.
Advanced fluency with AI or LLM tools like ChatGPT, Claude, or Copilot as active accelerators in your daily engineering workflow.
Ability to translate technical concepts clearly for non-technical business partners and deliver features end-to-end in an Agile environment.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Number specialist 1
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Number specialist 1
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Responsibilities
In this role, you’ll:
Work on support cases submitted by Wholesale providers.
Resolve complex customer requests
Assist customers with troubleshooting message deliverability issues and manage escalations with our Carrier partners.
Contribute to existing documentation including to correct errors, the elaboration of details, updates to current standards.
Speak with a customer on the phone in order to troubleshoot support issues or address questions.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack.
File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
Work with your manager to surface customer problems to assist in process betterment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree or equivalent work experience
3+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software
Position requires flexibility in work schedule weekend, swing, and night shifts
Positive attitude and ability to communicate with a wide array of stakeholders
A firm understanding of the technology stacks common to the Web and telco ecosystem.
Functional knowledge of general-purpose programming languages.
Strong problem-solving and technical troubleshooting skills
Ability to professionally and diplomatically address customer concerns and provide concise feedback.
Ability to de-escalate tense/tough customer situations in a live environment.
Excellent reading comprehension, listening, and writing skills.
Desired:
Previous exposure or knowledge of Twilio products.
Coding experience in any language. (reading and debugging)
Previous experience with JIRA or a similar ticketing system.
Location
This role will be remote and based in India (Karnataka, Maharashtra, Tamil Nadu, Telangana, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, Netherlands
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Responsibilities
Meet or exceed quota while fostering strong customer relationships
Articulate the value of GitLab to our
Mid Market
prospects and customers
Take ownership of and act as the CEO for the book of business in your territory:
Document the buying criteria & process, next steps & owners
Build a strong pipeline through a healthy cadence of prospecting activity
Prospect and close new business to expand your territory
Ensure adoption of our solutions and do your best to avoid churn and contraction
Work and collaborate with our Partner ecosystem to drive new business and value for our customers
Create an accurate forecast for each quarter against your plan/budget
Drive attendance to our events, which you will be part of to further network with current and prospective customers
Contribute to root cause analyses on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
Contribute to documenting improvements in our
sales handbook
Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
Be the voice of the customer by contributing product ideas to our public
issue tracker
Master MEDPICC and Command of the Message on all opportunities
Requirements
A true desire to see customers benefit from the investment they make with GitLab
Demonstrated progressive experience with Software sales through pitching on value
Interest in GitLab, and open source software
Ability to leverage established relationships and proven sales techniques for success
Effective communicator, strong interpersonal skills
Motivated, driven and results oriented
Excellent negotiation, presentation and closing skills
Preferred experience with Git, Software Development Tools, Application Lifecycle Management
You share our values, and work in accordance with those values.
Ability to travel regularly to meet with customers in person and comply with the company’s
travel policy
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Workplace: remote
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are hiring a Senior Database Reliability Engineer for our Infrastructure Platform Team. You will design PostgreSQL platforms for resilience and high availability, automate everything you touch, and understand how our services use the database, from connection pools to ORM transactions. Your goal is to keep latency within SLO at a reasonable cost, through every change, failover and migration.
Our stack today: AWS RDS and Aurora (PostgreSQL, MySQL), Redshift, ClickHouse, Terraform, Ansible, Prometheus, VictoriaMetrics and Grafana, with Java services on Kubernetes.
Responsibilities:
Design and run highly available PostgreSQL across zones and regions, with automated, tested failover and fencing against split-brain.
Define all database infrastructure as code (clusters, parameters, networking, access, monitoring and backups), reviewed by peers and applied through CI/CD pipelines, with drift detection.
Build self-service database provisioning so product teams get a production-ready database without waiting on a ticket.Plan and execute migrations, upgrades and table moves with zero or near zero downtime, including cross-version, cross-cluster and cross-cloud work.
Partner with developers on schema changes, queries, connection pooling, transaction scope, retries and expand-and-contract migrations, so database issues are fixed at their source.
Define SLOs and build SLO-based alerts and dashboards (Prometheus, Grafana or similar) that catch latency and capacity problems before clients do.
Design backup and recovery, and prove it with scheduled restore and failover tests that measure RTO and RPO and produce evidence for auditors.
Keep cost in view: right-size instances and storage, and choose the cheapest option that meets the requirement.
Secure the data: least-privilege access, secrets from a secrets manager, encryption at rest and in transit, audited access and PII masking.
Lead and take part in incident response and on-call, write blameless post-mortems and make sure their actions get done.
Replace manual runbooks with automation, and document what remains.
Requirements:
Deep PostgreSQL production experience.
You have run PostgreSQL at scale and understand MVCC, vacuum and bloat, locking, replication (physical and logical) and query planning from real incidents, not only from documentation.
Infrastructure as code as your normal way of working.
Everything you build lives in version control and is reviewed before it is applied.
CI/CD in your day-to-day work.
Your infrastructure and database changes, including schema migrations, reach production through pipelines. If console clicks, SSH changes or wiki steps are how changes normally happen in your current role, this position is not the right fit.
5+ years running production databases as a DBRE, SRE, platform or database engineer, ideally with a large part on AWS (RDS or Aurora).
Experience designing high availability and disaster recovery: replication, automated failover, multi-region or multi-cloud redundancy, and the trade-offs between RTO, RPO and cost.
A track record of zero-downtime changes: online migrations, major version upgrades or moving data between clusters.
Understanding of how applications use databases: connection pools, ORMs (for example Hibernate), transaction scope, retries and idempotency, and safe deployment order.
Observability skills: you define what to measure, alert on SLOs and verify changes with data.Scripting in Python, Bash or Go to automate operational work.
Comfort in a regulated financial services environment, where access control, encryption and audit trails are non-negotiable.
Clear communication: you reason out loud, own outcomes and partner with developers instead of gatekeeping.
Nice to have:
Terraform and Ansible specifically, since they are our current tools.
MySQL in production.
Redshift, ClickHouse or DynamoDB.
Logical replication or CDC tooling (pglogical, AWS DMS, Debezium).
Kubernetes and running Java services in production.
Linux performance tuning and troubleshooting on self-managed database hosts.
Vault or another secrets manager.
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
This is a temporary assignment through Workwell supporting Wizards of the Coast.
Job Overview
We are seeking a Game Support Representative (Product Replacement) who is passionate about customer service and curious about our products, and who is excited to help players enjoy them! They will represent our brands by interacting directly with our customers as well as processing and shipping products to consumers.
Location and Work Arrangement
This role is based at our Renton, Washington, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Provide excellent customer service via email through our CRM.
Leverage public-facing communications about products we release, and products released via partners.
Identify customer concerns and validate customer requests for replacement product while improving customer sentiment after a poor product experience.
Process orders for shipping, both domestic and international.
Use the tools and guides provided to find, fix, and tackle problems — and know when it’s time to raise an issue to the next level.
What You'll Bring
2+ years of experience working in customer service, including in a fast-paced environment, with a strong understanding of customer service principles, skills, processes, and techniques.
Ability to craft clear, customer-facing and internal communications.
Initiative to investigate issues and provide recommendations for updates to procedures and policy.
Product Familiarity: Ability to stay familiar with an evolving catalog of products and understand what is meaningful to customers.
Experience with CRM systems, inventory management, and Microsoft Office.
The position requires a High School Diploma or equivalent experience.
What Sets You Apart
Familiarity with Zendesk, Microsoft Teams, and Confluence.
Employment Details
This is a temporary assignment supporting Wizards of the Coast. The selected individual will be employed and paid by Workwell as a W-2 employee and will not be an employee of Wizards of the Coast or Hasbro.
Employment Type: Temporary Assignment
Location: Renton, Washington (Hybrid)
Assignment Duration: 12 months
Hourly Pay Rate: $21.65 USD
In compliance with local law, we are disclosing the hourly pay rate for this role.
Benefits Through Workwell
For US: Workwell offers temporary workers in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations.
Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Brussels, Belgium
Workplace: onsite
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English/Flemich/French into Flemish Sign Language (VGT) or Belgian French Sign Language (LSFB) Interpreter for a one-off interpreting assignment in Brussels, Belgium.
The assignment involves providing sign language interpretation during a 20-minute presentation introducing the client's approach to Accessibility. The presentation will be supported by a PowerPoint and will cover informational content, Human Resources, and accessibility-related topics.
The ideal candidate will have demonstrated professional sign language interpreting experience, relevant certification, and the ability to deliver accurate and accessible interpretation in a professional corporate environment.
Project Details
Location:Machelen (Diegem), Brussels, Belgium (onsite or remotely)
Date: November 19, 2026
Meeting time: 12:00–12:20 PM CET
Interpreter arrival time: 11:45 AM CET
Duration: 20 minutes
Employment type: Freelance / Independent Contractor
Project type: One-off assignment
Task type: Sign Language Interpretation
Source language: English/French or Flemish
Target language: Flemish Sign Language (VGT) OR Belgian French Sign Language (LSFB)
Number of interpreters required: 1
Content types: Informational, Human Resources, Accessibility
Interpretation mode: Onsite or remote simultaneous sign language interpretation
What You Will Do
Provide interpretation: Deliver accurate, fluent, and professional interpretation from English into either Flemish Sign Language (VGT) or Belgian French Sign Language (LSFB).
Support accessibility: Ensure the presentation is fully accessible to the intended audience through clear and effective sign language interpretation.
Interpret corporate content: Facilitate understanding of the client's accessibility initiatives, HR-related information, and general informational content.
Maintain professionalism: Ensure confidentiality, accuracy, and adherence to professional interpreting standards throughout the meeting.
Requirements
Certification: Valid professional certification or recognized qualifications in Flemish Sign Language (VGT) or Belgian French Sign Language (LSFB).
Experience: Demonstrated professional experience in sign language interpretation.
Language proficiency: Excellent command of English, French or Flemish and native or professional-level fluency in the respective target sign language.
Subject matter experience: Previous experience interpreting informational, Human Resources, corporate, or accessibility-related content.
Interpreting skills: Ability to provide accurate and effective simultaneous interpretation in a professional meeting environment.
Availability: Must be available onsite in Brussels on November 19, 2026, arriving by 11:45 AM CET.
Why Join Us?
This is an opportunity to contribute to an accessibility-focused initiative for a leading global company, helping ensure inclusive communication and equal access to important corporate information.
If you are a certified sign language interpreter with relevant experience and availability for this assignment, we would love to hear from you!
Job Reference: #LI-JC1
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of the role
GitLab is seeking an experienced Principal Security GRC Manager, Legal Assurance to tackle complex customer security challenges at the intersection of technical architecture and business requirements. In this role, you'll apply deep security expertise to answer technical questions, assess contract requirements, and enable GitLab’s Sales and field organizations to address security problems for enterprise customers. You'll work directly with customers and internal teams to provide technical guidance, create security content, and help customers understand how GitLab's security controls meet their compliance and risk management needs.
What you'll do:
Contract & Legal Review
Perform comprehensive contract reviews for both customer agreements and vendor relationships
Analyze security and compliance clauses in legal documents
Provide risk-based recommendations and remediation guidance for contractual security requirements
Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms. Manage escalations, collaborate across other teams, and develop solutions to enable team and business partners to close deals
Document and track contract-related security obligations
Customer Engagement & Assurance
Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls in order to address security, privacy, and compliance requirements
Build and maintain templates, playbooks, fallback positions, and training that simplify and accelerate negotiations
Facilitate customer assurance activities through our Customer Assurance Activities Service Desk
Provide escalation support for complex security questionnaires, RFPs, and risk assessments
Serve as security point of contact for enterprise customer questions, requests, and concerns
Security Evangelism & Thought Leadership
Act as a trusted technical thought leader, developing internal and external security content such as blog posts, whitepapers, technical standards, and field sales enablement training materials
Keep abreast of the rapidly evolving regulatory landscape affecting our agreements. Identify, track, and facilitate solutions for security related customer trends and improvement areas
Build and strengthen GitLab's security brand within the industry
Strategic Initiatives
Maintain and enhance GitLab's Trust Center and self-service security resources
Provide strategic recommendations based on customer security concerns in support of revenue growth
Participate in Quarterly Business Reviews to inform product and security roadmap decisions
Mentor and provide guidance to Security Assurance team members
Drive continuous improvement of Field Security processes and documentation
Design and implement solutions to enable Sales facing teams to successfully discuss security problems and topics with customers
What you'll bring:
Expertise in law and regulation such as (GDPR, CCPA, DORA, EU AI Act)
Deep experience in information security, with at least 5 years in customer-facing security roles
Deep experience in security frameworks and standards such as (SOC 2, ISO 27001/27017/27018/42001, FedRAMP, NIST CSF, etc.)
Proven track record of contract negotiation and security/privacy agreement reviews
Exceptional written and verbal communication skills with ability to translate complex technical concepts for diverse audiences
Experience creating security content (blogs, whitepapers, presentations)
Strong understanding of cloud security, SaaS security models, and DevSecOps practices
Experience working cross-functionally with Sales, Legal, Product, and Engineering teams
Ability to balance security risk with business objectives
Experience speaking at conferences is a plus
Preferred: One or more relevant certifications such as CISSP, CISA, CISM, CCSP, ISO 27001 Lead Implementer/Auditor, or CIPP/CIPM. Equivalent demonstrated experience is equally valued.
Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position.
About the team
The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk. Security Governance sits within it and owns customer trust, security awareness, policies and standards, and other governance functions. Our counterparts are Security Compliance, Security Risk, and GRC Engineering.
You will join a small team of four direct reports under the Director, where each person has broad scope and visible impact. We work remote-first and asynchronously, and we write things down and share them openly.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$285,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team.
Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap.
This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ.
The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction.
Who You Are
An orchestrator, not a bottleneck.
You create the conditions for senior experts to influence the organization instead of routing their work through yourself.
Technically credible.
You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up.
A clear communicator under pressure.
You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence.
A systems thinker.
You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case.
Comfortable influencing without authority.
Much of what this role must accomplish depends on teams you don't own.
Effective remotely.
You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap.
A developer of senior talent.
You are energized by growing people who are already very good, and you give direct feedback.
Your Opportunity:
Technical Excellence Team
Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters.
Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work.
Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints.
Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate.
Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade.
Global Escalations Practice
Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence.
Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required.
Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director.
Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document.
Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate.
Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer.
Driving Change Across the Organization
Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data.
Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change.
Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity.
Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it.
Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope.
Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested.
Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls.
Leadership & People Development
Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function.
Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters.
Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts.
Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification.
Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives.
Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit.
What You'll Need:
8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management.
3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred.
Hands-on experience running an escalation practice or program, including process design and cross-functional coordination.
Demonstrated ability to influence product and engineering priorities using support and escalation data.
Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution.
Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment.
Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly.
Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly.
Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level.
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Able to work in a hybrid/on-site capacity at our office in Columbia MD.
Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams.
Occasional travel as required for team, customer, and cross-functional engagements.
Flexibility to perform other duties as deemed necessary by management.
And Ideally:
Cybersecurity or adjacent enterprise security SaaS experience.
Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat.
Product Management or program management exposure.
Familiarity with AI-assisted support workflows and their governance.
Experience supporting FedRAMP or other regulated environments.
#LI-Hybrid
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Munich, Germany
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy.
You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline.
- Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path.
- Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate.
- Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps.
- Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.
SKILLS YOU'LL NEED TO BRING:
- Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles.
- Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room.
- AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working.
- Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria.
- Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve.
- Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.
- Fluency in German.
NICE TO HAVES:
- Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions.
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals.
- Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software.
- Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €234,000 - €246,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
ГибридGeneva, Switzerland
УдалённоWorking remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorWarsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria; You have run PostgreSQL at scale and understand MVCC, vacuum and bloat, locking, replication (physical and logical) and query planning from real incidents, not only from documentation
Renton, Washington, United States
ОфисBrussels, Belgium
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorAvailable to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams