Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures
You may be a good fit if you have:
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
Native English and (Bonus) Fluency in French, German, Spanish or Italian
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£135,000
—
£165,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
London, UK; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Location: Mumbai
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.
The global infrastructure team ensures the stability, performance, and optimization of QRT’s technology environment. The team collaborates with engineers, business stakeholders, and end users to troubleshoot issues, improve monitoring and instrumentation, and deliver solutions that support latency-sensitive trading platforms.
Who we are looking for
We are seeking an exceptional Technical Program Manager to join the QRT IT infrastructure team tasked with driving the innovation of its next generation systems infrastructure. This is an exciting opportunity for the right candidate to help facilitate QRTs’ growth.
The successful candidate will be accountable for the end-to-end delivery of multiple parallel infrastructure projects to support our growing trading venues footprint. You will be working closely with QRTs compute, network engineering and data center operations teams as well as QRT’s partners and financial exchanges.
As part of the role, you will be exposed to trading and enterprise projects - working in a fast paced, collaborative and supportive environment delivering best in class infrastructure for the business.
Your future role within QRT
• Plan and manage the infrastructure delivery of new trading sites in colocation at proximity venues through effective project/task management and resource planning
• Assist the networking team in gathering requirements and coordinating with vendors, brokers and exchanges for new connectivity/access to markets
• Manage infrastructure provisioning and deployment across colocation and regional data centres, ensuring performance and scalability
• Assist QRT infrastructure team in managing allocation of compute resources across all QRTs colocations and datacentres.
• Build up working knowledge of QRT’s business and technology stack
• Ensure project stakeholders are kept up to date on status / timelines / project blockers using the Atlassian JIRA system
• Ensuring infrastructure projects are delivered on time and to the highest quality
Your present skillset
• At least 10 years’ experience delivering electronic trading infrastructure implementations
• Previous experience of the financial technology industry is a must
• Knowledge of trading colocation environments is a must
• Strong knowledge of trading infrastructure (Linux, Networking)
• Good working knowledge of exchange connectivity (market data/order entry)
• Effective project management skills and practices.
• An analytical thinker with excellent problem-solving abilities.
• Excellent communication & collaboration skills
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: London; Europe; Toronto
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role overview:
North is Cohere’s AI workspace platform for enterprises: a secure, customizable environment where companies can use AI across their real workflows while maintaining control over sensitive data. North connects AI agents with workplace tools, applications, and business context, helping users delegate complex work, build automations, inspect outputs, and collaborate with AI in production environments.
As North becomes more capable, one of the most important questions is also one of the hardest: how do we know whether the model is actually getting better for the workflows customers care about?
This role is about being the voice of North inside modelling. You will build the evaluation systems, feedback loops, and applied modelling workflows that make sure model progress translates into better product outcomes for North users. You will work closely with North product teams, customer-facing teams, and modelling teams to define what “good” means across the product surface, turn real usage and product direction into high-quality evals, and use those evals to guide model selection, patches, and regular model updates.
This is neither a pure research role nor a conventional product engineering role. It is a rigorous applied MLE role for someone who cares deeply about measurement, model behavior, and real-world product quality. You should be excited by the craft of building careful evals: evals that capture messy agentic workflows, reflect actual customer needs, resist superficial benchmark hacking, and provide useful signal for where the product and models need to go next.
Please note: this team works closely across Europe and East Coast North America time zones. We are open to candidates who can collaborate effectively within those hours.
Key responsibilities:
- Own the eval strategy for North: define what we need to measure across agent workflows, tool use, enterprise knowledge work such as deep research, document creation or editing, and other human-AI interactions.
- Build high-quality evals from the realities of the product: user feedback, production failures, privacy-preserving usage logs, internal dogfooding, customer needs, and forward-looking product goals.
- Create systems that continuously turn what North is learning from users, customers, and feature teams into evals, so measurement keeps pace with the product rather than becoming a static benchmark.
- Be the voice of North inside modelling: extract clear insight from eval results, customer-derived data and product context, then turn model failures, capability gaps, and North-specific needs into actionable recommendations for the central modelling teams.
Qualifications:
- You have improved LLM-powered, agent-powered, or AI-product systems through evals, feedback loops, data curation, prompting, model adaptation, or model selection.
- You care deeply about evaluation as a craft: representative tasks, precise rubrics, clean data, failure analysis, regression tracking, and knowing when a metric is giving false confidence.
- You have strong applied MLE judgment and can reason clearly about model behavior, eval validity, product outcomes, and production tradeoffs.
- You are comfortable working close to users and product teams, while translating messy qualitative signals into measurement that other modelling teams can act on.
- You are self-directed, practical, and motivated by open-ended problems where the right answer requires both technical depth and product understanding.
- You care about making AI systems genuinely useful in real enterprise settings, not just better on abstract benchmarks.
If some of the above does not line up perfectly with your experience, we still encourage you to apply.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Engagement Manager, PS Sales focused on Germany, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.
Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.
Some examples of our projects
Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.
What you'll bring
Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.
The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the
Professional Services Engagement Management handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Korea
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a highly motivated, self-starter Account Executive in Korea who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will:
1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
REQUIREMENTS
- 7-10 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms
- Strong product intuition — able to learn a technical product deeply and clearly articulate its value to customers. Genuine curiosity about Voice GenAI.
- A proactive, agile operator who moves fast rather than waiting for leads to come in.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization
- A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
- Fluency in English and Korean and a deep understanding of the regional and cultural nuances
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: India
Job Overview
As an Azure AD B2C Software Engineer, you will play a major role in the development and maintenance of our consumer-facing Azure products. Your primary responsibility will be ensuring the seamless functioning and user experience of our Azure B2C applications. This role requires a deep technical understanding of Azure services, cloud-based software development, and user experience optimization and have the mindset of work independently to lead a business-critical initiative to transform, rationalize, and migrate critical business applications to Azure B2C. The team will lead the effort for this leading organization's cloud strategy roadmap, and the Developer is responsible for coordinating with internal business and IT stakeholders to contribute to the implementation of designs in adherence with the organization's strategy.
Responsibilities:
Software Development & Maintenance:
Develop, implement, and maintain consumer-facing Azure B2C applications, ensuring high performance, responsiveness, and reliability.
Collaborate with cross-functional teams to define, design, and ship new features.
Azure Cloud Integration:
Integrate Azure services effectively into the software architecture, optimizing scalability, security, and efficiency.
Ensure seamless data synchronization between Azure services and the consumer applications.
User Experience Enhancement:
Continuously improve user experience by identifying areas for optimization and implementing solutions.
Conduct user testing and gather feedback for iterative product enhancements.
Security & Compliance:
Implement security measures, access controls, and encryption to safeguard user data and privacy.
Ensure that all Azure B2C applications adhere to organizational security standards and compliance requirements.
Documentation:
Document system configurations, development processes, and changes for reference and future optimization.
Maintain records of software performance, issues, and resolutions.
Consultation & Collaboration:
Provide technical consultation to internal teams, ensuring alignment with Azure best practices.
Collaborate effectively with UX/UI designers, backend developers, and stakeholders to achieve cohesive product functionality.
Custom Policies for Sign In, Sign Up, Reset Password, Profile Edit.
Experience in Enterprise scope implementations.
Ability to work with existing Custom Policies and make changes instead of starting brand new.
User Journey and Sub Journeys
Requirements:
Education:
Bachelor’s degree in computer science, Software Engineering, or related field. Azure Developer Associate or Azure Solutions Architect Expert certifications are highly desirable.
Experience:
Minimum of 5-8 years of experience in cloud-based software engineering, specifically focusing on Azure B2C.
Technical Skills:
Proficiency in Microsoft Azure services, cloud-based software architecture, and API integration.
Strong programming skills in languages such as C#, .NET, or JavaScript.
Familiarity with front-end technologies (e.g., React, Angular) and back-end frameworks.
Experience with Azure DevOps, continuous integration, and deployment practices.
Soft Skills:
Exceptional problem-solving abilities and analytical thinking.
Excellent communication skills, both written and verbal.
Ability to collaborate in a team-oriented environment.
Demonstrated capability to handle multiple tasks and meet deadlines under pressure.
Other:
Eagerness to stay updated with the latest developments in Azure technologies and software engineering best practices.
Note:
The specific responsibilities and tasks may evolve based on the organizational needs and the evolution of the role within the department.
Location: India
Role Overview
We are building a high-performance, multi-tenant OpenShift cluster on bare metal in our AI-optimized data center. Our goal is to offer
OpenShift as a Service
to private AI-focused clients who wish to host their compute-intensive workloads in a scalable, secure, and isolated environment.
We’re looking for a hands-on
Red Hat OpenShift Engineer
who can
design, architect, and implement this platform from scratch
using industry best practices. Once the cluster is built, this role will also lead the
migration of existing on-prem and Azure workloads to the new OpenShift environment
.
Key Responsibilities
Design, architect, and build
a multi-tenant OpenShift cluster on bare metal
Configure and maintain all aspects of the OpenShift platform for high availability, scalability, and security
Define and implement
networking, storage, ingress, monitoring, and logging
Develop detailed
architecture documents, blueprints, and SOPs
Lead and execute
migration of existing workloads
from on-premise and Azure environments to OpenShift
Ensure smooth onboarding for multiple AI-focused client tenants with isolated environments
Support DevOps team with
advanced Linux/OpenShift troubleshooting
Implement and enforce
RBAC, tenant isolation, resource quotas
, and compliance controls
Optimize performance for AI-heavy workloads running on GPU-enabled infrastructure
Own operational stability, platform upgrades, and monitoring
Required Skills & Experience
5+ years
of deep hands-on experience with Red Hat OpenShift and Kubernetes
Proven experience designing, building, and managing
bare metal OpenShift clusters
Solid understanding of
Linux internals
, container runtimes, networking, and troubleshooting
Experience with
application migration
from both
on-premise
and Azure environments into OpenShift
Strong experience with
multi-tenancy architecture
, including workload isolation and security
Familiarity with storage (CSI), networking (CNI), and service mesh implementations
Proficiency in
monitoring and observability tools
(e.g., Prometheus, Grafana, ELK)
Experience with
Infrastructure as Code
(Ansible, Terraform) and CI/CD automation
Strong documentation and communication skills
Certifications (Required)
Red Hat Certified Specialist in OpenShift Administration
Red Hat Certified Engineer (RHCE)
or equivalent Linux certification
Nice to Have
Familiarity with AI/ML compute environments (e.g., GPU workloads, NVIDIA operators)
Experience with hybrid cloud or edge computing models
Exposure to enterprise-grade security, compliance, and policy enforcement
Location: London, UK; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Our mission on the Connectivity team is to make Claude the most connected AI. As agents take on more real-world work, we're taking a leading role in defining how they get access to external systems — safely, with the right permissions, and in ways enterprises can trust. We ship standards and services used by claude.ai, Claude Code, Cowork, and the API. We own the MCP proxy that routes every tool call and the OAuth and token management that keeps connections authenticated. We're also core contributors to the MCP spec — now an open standard under the Linux Foundation — and maintain the official Python and TypeScript SDKs.
We're looking for experienced software engineers to join Connectivity. The team spans San Francisco and London, and you'll work closely with partner teams across Anthropic to deliver impact across all of our products. You'll work on problems where reliability and enterprise trust are critical. This means OAuth at scale, admin controls that let IT govern what agents can do, and proxy infrastructure that is reliable by default.
What you'll do
You'll design, build, and operate the core connectivity infrastructure behind external tool calls — the MCP proxy and the OAuth and token management systems that keep connections authenticated. You'll own reliability for infrastructure that other teams and external partners depend on, including SLOs, on-call, incident response, and postmortems. You'll build the admin controls and permission models that let enterprise IT govern what agents can do, and contribute to the MCP standard and its ecosystem, including the spec and the official Python and TypeScript SDKs. You'll turn ambiguous outcomes into shipped, scoped work, dogfooding what you build in the products that consume it.
You'll independently scope complex, multi-month projects, drive cross-org alignment through ambiguous problem spaces, and make architectural decisions that shape how Anthropic builds and scales its products. You'll partner directly with research to productize cutting-edge capabilities, and will have lasting impact on the platform that hundreds of thousands of companies and internal/external engineers depend on every day.
You might be a good fit if you:
Experience as a backend or platform engineer
Familiarity with using AI tools as part of the software development process
Take a product-focused approach to platform work and care about building solutions that are robust, scalable, and easy to use
Take full ownership of your work — from design through build, deployment, and operations, to iterating on and improving your product
Can navigate ambiguity and make sound technical decisions independently, and have ideally operated in both 0 → 1 and more mature team or company settings
Experience operating production distributed systems, with an understanding of what reliability, observability, and incident response require at scale
Excellent communication skills, with the ability to build consensus across teams and time zones
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United Kingdom; Poland; Germany; Romania; Netherlands; Spain
Location:
Europe (100% Remote)
Contract Type:
Advisory / Project-Based
About Us
Where elite tech talent meets world-class opportunities!
At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Job Summary
We are seeking an
Agentforce AI Maestro
to join our elite European advisory roster under Xenon7's flexible Maestro Model. This strategic, fractional role combines enterprise Salesforce architecture with advanced LLM engineering to lead high-level technical discovery, design agentic workflows, and oversee production deployments for enterprise clients across Europe.
Rather than a standard full-time commitment, this role provides high-leverage advisory engagements and project-based execution, with the potential to evolve into a full-time principal position as engagements scale. This is a hands-on technical lead role, not a Salesforce admin position.
A. Agentforce Architecture & System Design
Solution Architecture:
Translate complex enterprise business processes into end-to-end agentic workflows (Intent $\rightarrow$ Agent $\rightarrow$ Context $\rightarrow$ Reasoning $\rightarrow$ Actions $\rightarrow$ Systems $\rightarrow$ Outcome).
Core Agent Engineering:
Design, configure, and build enterprise agents using Agent Builder, Agentforce Studio, Agent Script / DX, subagent routing, and instructions.
Deterministic Logic Integration:
Build robust back-end support using Salesforce Flow, Apex, SOQL, APIs, Named Credentials, and OAuth.
B. Agentic AI & LLM Engineering
Orchestration & Tooling:
Implement tool/function calling, structured outputs, multi-step agent workflows, and prompt/context engineering.
Architectural Trade-offs:
Evaluate and determine when to leverage LLM reasoning versus deterministic Apex/Flow logic to minimize latency and token costs while preventing hallucinations.
C. Enterprise Data & System Integration
Grounding & RAG:
Ground agent reasoning in structured/unstructured enterprise data utilizing Salesforce Data Cloud / Data 360, semantic search, and Knowledge libraries.
System Interoperability:
Architect REST API callouts, event-driven integrations, and MuleSoft platform pipelines, incorporating Model Context Protocol (MCP) standards.
D. Testing, Security & Strategic Advisory
Testing & Quality Assurance:
Drive automated testing and multi-turn conversation tracing using the Agentforce Testing Center.
Security & Guardrails:
Design least-privilege agent permissions, FLS/sharing rules, prompt injection protections, and human-in-the-loop escalation paths.
Client & Team Leadership:
Lead technical discovery with European enterprise stakeholders and guide cross-functional engineering teams.
Requirements
Experience:
5+ years of hands-on Salesforce engineering and architecture experience.
Agentforce Track Record:
At least 2 meaningful production or advanced pre-production Agentforce implementations.
Location:
Based in Europe with strong alignment with European enterprise hours.
Core Tech Stack:
Deep proficiency in Salesforce Agentforce (Studio/DX), Apex, Flow, Data Cloud, REST APIs, Git, and CI/CD pipelines.
AI Competency:
Clear understanding of LLM architectures, context window management, function calling, and evaluation frameworks.
Preferred Certifications & Qualifications
Salesforce Certified Agentforce Specialist or Salesforce Architect Certifications.
Hands-on experience with MuleSoft, Python, TypeScript, LangGraph/LangChain, or MCP.
Exposure to major AI platforms (OpenAI, Anthropic, Gemini, Azure AI, or AWS Bedrock)
Location: Seoul, South Korea
About Our Client
Our client is a
privately owned, profitable global software company
specializing in IT performance management solutions. Its platform helps organizations monitor, manage, and optimize the performance of their
applications, cloud environments, and IT infrastructure
from a single platform.
Headquartered in Singapore, the company has a global presence supported by international R&D teams and an established network of partners, including global system integrators, consultants, distributors, and resellers. The business has a strong track record of profitable growth and serves enterprise customers across major markets worldwide.
About The Role
Our client is looking for a
Sales Director to lead enterprise sales growth in South Korea
. This is an outside sales role with significant ownership of the Korean market.
The successful candidate will be responsible for generating and developing new business opportunities, managing the full sales cycle, and building strong relationships with enterprise customers and channel partners.
The role requires someone who is comfortable working independently, combining
marketing-generated leads with proactive business development, networking, and self-generated opportunities
.
Key Responsibilities
Drive new business development across the South Korean market, with a focus on enterprise customers.
Identify, qualify, and develop opportunities for IT performance management solutions.
Manage the
full sales cycle
, from prospecting and discovery through negotiation and deal closure.
Build and maintain a strong pipeline of qualified opportunities to consistently meet or exceed sales targets.
Generate opportunities through a combination of inbound leads, networking, cold outreach, existing relationships, and market research.
Understand customer environments and business challenges and position relevant solutions accordingly.
Deliver compelling product presentations and value propositions to prospective customers.
Manage objections and navigate complex B2B sales cycles through to successful closure.
Work closely with partners, consultants, distributors, and resellers to identify and develop new opportunities.
Maintain accurate pipeline, opportunity, and customer information in
Salesforce CRM
.
Conduct ongoing account and market research to identify target organizations and potential opportunities.
Maintain accurate sales forecasting and provide visibility into pipeline development and competitive activity.
Develop strong product knowledge and stay informed on customer needs, market trends, and competitive dynamics.
Requirements
10+ years of experience in enterprise software sales
, ideally selling IT infrastructure, monitoring, virtualization, or related technology solutions.
Proven track record of consistently
meeting or exceeding sales targets
.
Strong experience managing complex
B2B enterprise sales cycles
, from prospecting through closing.
Experience across areas such as
Application Performance Management (APM), IT monitoring, IT analytics, IT Service Management, enterprise applications, or infrastructure software
.
Experience selling into enterprise organizations and/or service providers.
SAP-related sales experience is a plus.
Strong prospecting and new business development capabilities, with a demonstrated
hunter mentality
.
Excellent consultative selling, presentation, negotiation, and stakeholder management skills.
Ability to understand complex customer environments and translate business challenges into relevant technology solutions.
Highly independent and self-motivated, with the ability to operate effectively with limited supervision.
Comfortable working in a fast-paced environment with a high degree of ownership and autonomy.
Strong communication, organization, prioritization, and time management skills.
Experience using
Salesforce or similar CRM platforms
.
Comfortable conducting both virtual and face-to-face meetings with customers.
Bachelor's degree or equivalent experience.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Staff Web Developer joins Harvey's Web team as the senior technical leader for the architecture, data foundations, and systems integration behind harvey.ai http://harvey.ai and every web-facing surface. The team's mission is to make Harvey's web presence evolve at the velocity of the product itself — reliable, observable, and fast enough that Marketing and GTM can ship without waiting on engineering.
This role owns the technical strategy for that platform: the Next.js and Sanity architecture, the integration layer connecting the website to Harvey's marketing, analytics, and GTM systems, and the automation and testing practices the team currently lacks. You will be the most senior engineer on a small, front-end-leaning team, setting standards and mentoring as much as building.
You partner directly with Harvey's product engineering, security, and infrastructure organizations to make sure the web platform meets the same bar as the rest of the company. It is a rare opportunity to build foundational systems from scratch at one of the fastest-growing AI companies, with unusually direct line of sight from your work to the company's growth.
WHAT YOU'LL DO
- Own the architecture of Harvey's web platform end to end — the Next.js/Vercel application, the Sanity content layer, and the services and APIs behind them — with a focus on reliability, performance, and scalability.
- Design and build the data foundations and integration patterns that connect the website to Harvey's marketing, analytics, CRM, and GTM systems, supporting both real-time and batch workloads.
- Establish automation, CI/CD, preview/deploy tooling, and robust automated testing where little exists today, reducing operational toil and increasing team velocity.
- Set observability standards — structured logging, tracing, Core Web Vitals and performance budgets, alerting — so the team can catch and resolve issues before Marketing does.
- Lead how the team applies AI and ML to web workflows, from content operations to personalization to internal tooling, and act as the bridge between product engineering and web engineering.
- Partner with Security and Infrastructure to harden the platform without slowing developer experience.
- Provide technical leadership and mentorship to a small, front-end-focused team through code review, design review, and architectural guidance.
WHAT YOU HAVE
- 8+ years of Web Development experience with deep back-end and systems expertise, and a track record of owning technical architecture at a staff level of scope and ambiguity.
- Strong command of the modern web stack — React/Next.js, TypeScript, and server-side rendering — paired with genuine back-end depth (Node, Python, or comparable) rather than front-end specialization alone.
- Experience architecting and operating headless CMS and content platforms (Sanity, Contentful, or similar) at scale, including schema design and publishing workflows.
- Proven experience building and operating reliable production systems: CI/CD, infrastructure-as-code, observability tooling, and performance optimization against real user metrics.
- Fluency with data infrastructure fundamentals — SQL/NoSQL databases, caching, queuing, API and webhook integration patterns — in service of marketing and GTM systems.
- Experience integrating AI/ML capabilities into production web experiences or content workflows.
- Demonstrated ability to mentor less experienced engineers, influence across functions, and operate autonomously in a small team where you are the deepest technical voice.
Nice to have: Vercel platform experience; marketing/GTM systems integration (HubSpot, Salesforce, Segment, analytics); SEO and web performance engineering; prior experience as the first or most senior engineer on a web platform team.
COMPENSATION
$220,000-260,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JC2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Staff Web Engineer joins Harvey's Web team as the senior technical leader for the architecture, data foundations, and systems integration behind harvey.ai http://harvey.ai and every web-facing surface. The team's mission is to make Harvey's web presence evolve at the velocity of the product itself — reliable, observable, and fast enough that Marketing and GTM can ship without waiting on engineering.
This role owns the technical strategy for that platform: the Next.js and Sanity architecture, the integration layer connecting the website to Harvey's marketing, analytics, and GTM systems, and the automation and testing practices the team currently lacks. You will be the most senior engineer on a small, front-end-leaning team, setting standards and mentoring as much as building.
You partner directly with Harvey's product engineering, security, and infrastructure organizations to make sure the web platform meets the same bar as the rest of the company. It is a rare opportunity to build foundational systems from scratch at one of the fastest-growing AI companies, with unusually direct line of sight from your work to the company's growth.
WHAT YOU'LL DO
- Own the architecture of Harvey's web platform end to end — the Next.js/Vercel application, the Sanity content layer, and the services and APIs behind them — with a focus on reliability, performance, and scalability.
- Design and build the data foundations and integration patterns that connect the website to Harvey's marketing, analytics, CRM, and GTM systems, supporting both real-time and batch workloads.
- Establish automation, CI/CD, preview/deploy tooling, and robust automated testing where little exists today, reducing operational toil and increasing team velocity.
- Set observability standards — structured logging, tracing, Core Web Vitals and performance budgets, alerting — so the team can catch and resolve issues before Marketing does.
- Lead how the team applies AI and ML to web workflows, from content operations to personalization to internal tooling, and act as the bridge between product engineering and web engineering.
- Partner with Security and Infrastructure to harden the platform without slowing developer experience.
- Provide technical leadership and mentorship to a small, front-end-focused team through code review, design review, and architectural guidance.
WHAT YOU HAVE
- 8+ years of Web Engineering experience with deep back-end and systems expertise, and a track record of owning technical architecture at a staff level of scope and ambiguity.
- Strong command of the modern web stack — React/Next.js, TypeScript, and server-side rendering — paired with genuine back-end depth (Node, Python, or comparable) rather than front-end specialization alone.
- Experience architecting and operating headless CMS and content platforms (Sanity, Contentful, or similar) at scale, including schema design and publishing workflows.
- Proven experience building and operating reliable production systems: CI/CD, infrastructure-as-code, observability tooling, and performance optimization against real user metrics.
- Fluency with data infrastructure fundamentals — SQL/NoSQL databases, caching, queuing, API and webhook integration patterns — in service of marketing and GTM systems.
- Experience integrating AI/ML capabilities into production web experiences or content workflows.
- Demonstrated ability to mentor less experienced engineers, influence across functions, and operate autonomously in a small team where you are the deepest technical voice.
Nice to have: Vercel platform experience; marketing/GTM systems integration (HubSpot, Salesforce, Segment, analytics); SEO and web performance engineering; prior experience as the first or most senior engineer on a web platform team.
COMPENSATION
$220,000-260,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JC2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Washington, D.C.
What you'll do
As a Principal Public Sector Architect you understand your customer’s scope and mission. You have a deep understanding of key drivers for the technology decisions in large government and education and how those drivers support their goals. You are familiar with key regulatory guidelines and constraints and the unique nature of those factors on technology modernization.
You can credibly engage across various technical domains. You have the capability to converse on risk management and have the ability to articulate the impact of risk to the organization in terms the government understands. You have an understanding of the factors and trends that are top of mind in government for CIOs, CISOs and other agency executives are thinking about to increase government services’ effectiveness, security and end user experience.
You will help our customers build digital transformation strategies using the Cloudflare technologies and platform.. You are aware of what comes next and you can position the value proposition of the Cloudflare platform in tangible benefits to the government mission, without necessarily referring to specific individual technologies.
Your aim is to understand our customers' journey, helping them identify, understand, and scope their needs as they replace or migrate from existing edge cloud and/or on-premises technologies. You will help them comprehend the value proposition of Cloudflare technology in relation to their transformation or other mandates, and you will guide them in building a roadmap towards their next-generation secure digital architecture using our platform.
In this role, you will work as a part of a highly visible structured team to build and maintain relationships with key stakeholders within our strategic customers. You will have a track record of public engagement and experience working internally to build the business case for solution development and enhancements. An equally important component of this role is the expectation that you scale your industry expertise and knowledge across the wider Pre-Sales organization.
What you will do:
Responsible for working with customers to define tailored visions, creating a path for innovation stretching multiple years out. Develop a roadmap with customer and internal Cloudflare stakeholders and together push the boundaries on how Cloudflare can help large government and education move forward. This includes identifying, understanding, scoping, and guiding the journey to replace or migrate from existing edge cloud and/or on-premises technologies.
Build and maintain the long term technical relationship of strategic accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the marketplace, and further establishing our footprint within the customer’s landscape.
Collaborate with specialists, architects, and subject matter experts across diverse functions. Apply extensive vertical knowledge and domain expertise to enhance the depth and effectiveness of engagement.
Available for consultation throughout a strategic engagement's lifecycle, from account planning and initial vision setting to guiding stakeholders through Solution Design.
Support for Business Value Assessment creation and delivery.
Contribute industry expertise to guide Cloudflare’s go-to-market and platform evolution.
Travel up to 40% during the quarter to support partner engagements, attend conferences, represent Cloudflare at industry events, and collaborate with your teammates.
Desirable skills, knowledge and experiences:
15+ years of prior Technical Sales, Engineering, and/or first-hand industry experience required.
Demonstrable experience in building trust and maintaining relationships with key customer stakeholders.
Strong understanding of both business strategy and technology at a deep level.
Aware of government and industry standards, frameworks and compliance requirements (i.e, HIPAA, PCI, SOX, FEDRAMP, GDPR, NIS2, etc.).
Experience in designing architecture, migration, and implementation of cloud, edge and on-premises technologies from industry incumbent legacy providers and solutions.
Compensation
Compensation may be adjusted depending on work location.
For Washington, DC based hires: Estimated annual salary of
$257
,000
- $31
4,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Washington, D.C.
What you’ll do as a Senior Customer Engineer, Public Sector Federal
You are the technical lynchpin through the entire sales cycle - pre-sales and account technical leadership. You will work closely with our Public Sector prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, create documentation, and to support the long-term technology strategy of the customer.
As a Public Sector Federal Solutions Engineer, you will need to have strong technical knowledge of both on premise security and networking implementations and public cloud initiatives common to US Public Sector Federal customers. You are the technical customer advocate within Cloudflare and will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.
What we look for in our Solutions Engineers
Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. You are an educator who works with empathy to drive positive outcomes for your customer. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Responsibilities
As critical members of Cloudflare’s Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance.
The role is focused on emerging Dept. of Defense & DISA segment within our Federal segment and as such will require some travel, Generally, the role requires 35-45% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
Requirements
Demonstrated understanding in internet technologies: OSI Model layers 1-7,Routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
Comfortable with SASE frameworks and related technologies such as Secure WEb Gateway, CASB, DLP, SD-WAN, etc.
Comfort with on premise infrastructure and networking configurations, including potential legacy systems or methodologies.
Minimum 4 years of experience in a customer-facing sales or consulting role supporting the US Federal Government.
Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Desired
You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Experience serving the US Department of Defense or DISA market segment
Bonus Points
Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Certifications: Azure/AWS/GCP Architect, etc.
More About You
You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
You understand how to manage a project, work to deadlines, and prioritize between competing demands.
Compensation
Compensation may be adjusted depending on work location.
For Washington based hires: Estimated annual salary of $211,000 - $257,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Lyra is looking for an exceptional Staff Software Engineer to accelerate how Lyra itself works. We care deeply about making a difference in people's lives and hope you do too! Our goal? To embed AI into the daily workflows of teams across the company, from engineering and operations to clinical support functions, so that Lyrians spend less time on repetitive work and more time on what matters: getting people the mental health care they need.
This is not a platform team role at arm's length from its users. You will embed directly with internal teams, sit with them to understand how work actually gets done, identify the highest-leverage opportunities, and then design, build, ship, and iterate on AI-powered solutions in production. You own outcomes, not just code: adoption and measurable efficiency gains are the finish line, not the deploy.
We care deeply about making a difference in people’s lives and hope you do too!
This role can be carried out (hybrid) from our South San Francisco, CA headquarters, OR virtual (remote candidates must be based in the United States).
Responsibilities:
Embed with internal teams across the company to map their workflows, identify bottlenecks, and scope AI-driven solutions with clear, measurable efficiency outcomes
Take ownership of the full lifecycle: from discovery and prototyping through deployment, adoption, measurement, and iteration
Build and continuously improve AI-powered tools, agents, and automations, integrating with our Python and Java-based microservices, our web and mobile apps, and third-party systems
Drive the continued integration of agentic software development across engineering, expanding adoption, elevating our technical capabilities, and acting as a force for innovation
Evaluate emerging AI tools, models, and patterns; run fast experiments and convert the winners into durable internal capabilities
Define and track the metrics that prove impact (time saved, throughput, quality, cost) and communicate results to stakeholders and leadership
Work with fellow engineering team members to collaboratively create and refine technical designs and solutions
Collaborate with key partners including data science, product management, design, security, and operational and behavioral health teams
Follow and promote best practices during all phases of software development, adhering to the highest quality and security standards, including the responsible handling of sensitive data in AI workflows
Qualifications:
BS in CS or related technical field
8+ years of experience developing enterprise or consumer web applications, ideally using Python or Java/Spring
Hands-on experience building with LLMs in production: agentic tools and frameworks, prompt and context engineering, evals, and development workflows using Claude and Codex
Demonstrated ability to work directly with non-engineering stakeholders: eliciting requirements, translating ambiguous business problems into shipped software, and driving adoption of what you build
Strong judgment about where AI genuinely helps versus where it adds risk or noise, especially in a healthcare context
Must be highly proactive and a self-starter. This role has unusual autonomy: you will often be the one deciding what to build next, and everyone at Lyra contributes to design, product, front-end, back-end, and quality
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Staff Software Engineer - Internal Efficiency, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $161,000 - $245,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're hiring someone to lead Employee Programs based in our San Francisco office.
You'll own new hire onboarding end to end, designing and running programs that get people productive fast and fluent in how we work. You'll design and confidently facilitate the in-person programming that makes this happen, in our SF office and for our distributed teams, and build lightweight tools to track whether it's actually working.
You'll partner with leadership and cross-functional teams to build training that supports competencies that scale as the company grows.
RESPONSIBILTIES
- Own end-to-end design of new hire onboarding, including in-person programming in our SF office (e.g. culture and communication) and support individual team onsites (twice annually per team)
- Build structured onboarding curriculum covering role ramp-up, cross-functional context, roadmap understanding, and how decisions get made
- Measure onboarding effectiveness (time to productivity, ramp feedback, manager input) and iterate each cohort
- Collaborate with our operations team to contribute content and programming for company-wide offsites
- Design and facilitate a new manager training program covering core management skills and how management works here specifically
- Own personal growth and upskilling programs for employees who need targeted skill development: identify gaps, build or source training, track progress
- Partner with managers and leadership to spot where upskilling closes a real performance or capability gap
- Confidently facilitate large-group sessions, comfortable running a room for onboarding cohorts, manager training, or team onsites, not just designing the content
- Use AI-forward, no-code tools to build lightweight internal tools that track ramp progress and distribute onboarding content automatically, reducing manual, one-off work
REQUIREMENTS
- Have 5+ years in internal events, employee experience, learning & development or People programs at a high growth startup
- Are an exceptional communicator, both written and verbal
- Confident public speaker and experienced facilitator: can run sessions for large or mixed-seniority groups and hold a room
- Experience building new manager or leadership training programs
- Have strong operational instincts and excellent project management skills
- Care deeply about creating memorable employee experiences
- Think in systems and continuously improve programs based on feedback
- This is an in-person role, alongside building community
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
189,374
- USD
227,249
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in Canadian time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
192,891
- CAD
231,469
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Mumbai
ГибридLondon; Europe; Toronto; Please note: this team works closely across Europe and East Coast North America time zones; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
London, UK; San Francisco, CA; Excellent communication skills, with the ability to build consensus across teams and time zones; Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team
seniorCandidates from all walks of life are welcome
УдалённоThis role can be carried out (hybrid) from our South San Francisco, CA headquarters, OR virtual (remote candidates must be based in the United States)
ГибридSan Francisco; Benefits and Perks (US Only) 💖
United States (Remote); We are looking for candidates in the USA time zones
Canada (Remote); We are looking for candidates in Canadian time zones