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Location: Israel About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is seeking a deeply technical DFIR Expert for its Digital Forensics and Incident Response (DFIR) team, working alongside the Security Operations Center (SOC). This role is a senior hands-on responder position, executing containment, eradication, and recovery on declared incidents and conducting the forensic investigations behind them, upholding the standards the DFIR team operates by. This role reports to the DFIR Lead, under the Detection and Response function within the CISO Office. Your responsibilities will include: Execute the technical response to major incidents from escalation through to recovery, in partnership with and under the direction of the DFIR Lead. Conduct end-to-end forensic investigations across cloud, platform, and endpoint environments. Handle evidence to a standard that meets legal, regulatory, and forensic requirements, including chain- of-custody discipline. Receive incident handoffs from the SOC and lead the response while the SOC continues to support the investigation. Produce post-incident deliverables: technical reports, root cause analyses (RCA), and regulatory-ready documentation. Contribute to DFIR runbooks, tooling selection and maturation, and readiness exercises (tabletops and simulations). Drive lessons-learned into measurable improvements in controls, detection fidelity, and response readiness together with the SOC, Security Engineering, and Threat Intelligence teams. Raise the wider team's forensic capability through case walkthroughs and mentoring of SOC analysts, and participate in the DFIR on-call rotation, acting as the response point of contact outside business hours. We expect you to have: Experience Around 5 years of hands-on digital forensics and incident response (DFIR) experience, including significant technical roles in large-scale, high-impact incidents (ransomware, advanced threat actors, cloud intrusions, identity compromise). Experience responding to incidents in cloud or infrastructure-heavy environments. Technical Expertise Deep knowledge of Windows and Linux internals, with proven disk and memory forensics capability. Cloud and container forensics: acquiring and analyzing evidence from cloud control planes, Kubernetes workloads, and identity systems. Fluency in attacker TTPs (MITRE ATT&CK), including the Cloud and Containers matrices. Hands-on experience with EDR, SIEM, and forensic tooling such as Velociraptor, Volatility, and X-Ways or EnCase. Strong scripting and data-analysis skills (Python, PowerShell, SQL/KQL) for investigation at scale, with the ability to validate findings independently and challenge assumptions. Malware triage capability sufficient to characterize behavior, extract indicators, and inform containment decisions. Certifications such as GCFE, GCFA, GNFA, GCFR, or GREM are an advantage. Leadership & Communication Composed and decisive under incident pressure, with the ability to take clear response actions. Rigorous about evidence and intellectually honest: findings are validated and assumptions are labeled. Clear, concise communicator, able to brief technical peers and the DFIR Lead as readily as Legal, Privacy, and executive stakeholders. A genuine partner to the SOC, sharing context freely and respecting the investigation that came before the handoff. Fluent in English, written and verbal, comfortable working with international teams and stakeholders. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Bangalore At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary We are seeking a Sr SDE – CI/CD & Developer Productivity Engineering to strengthen engineering delivery pipelines, code quality automation, and developer workflows across the Reltio platform. This is a hands-on engineering role focused on Bitbucket, Jenkins, and Argo CD; consistent SonarQube quality and security checks in CI and local development; and reliable Codecov-based code coverage reporting and governance. The engineer will improve pipeline speed, stability, maintainability, and the clarity of quality gates across teams. The ideal candidate has 6–9 years of software engineering, build/release engineering, DevOps, or developer tooling experience and can collaborate with development, QE, DevOps, and security teams in a Kubernetes-based, multi-cloud environment (AWS, Azure, GCP). Job Duties and Responsibilities CI/CD Pipeline Engineering Design, implement, troubleshoot, and optimize CI/CD workflows using Bitbucket, Jenkins, and Argo CD. Improve pull-request validation, build performance, deployment reliability, pipeline observability, and failure triage. Build reusable pipeline templates, shared libraries, and automation to standardize engineering workflows across repositories. Support GitOps-based Kubernetes deployments, environment configuration, release promotion, and safe rollback practices. Implement secure management of pipeline credentials, permissions, and service integrations. SonarQube Integration & Code Quality Integrate SonarQube analysis and quality gates into Bitbucket pull requests and Jenkins pipelines, including branch and PR reporting. Enable and document developer-local analysis workflows, including scanners, IDE integration, and parity with CI checks. Maintain quality profiles, rule configurations, exclusions, and quality-gate policies in collaboration with engineering and security. Troubleshoot analysis failures, false positives, coverage ingestion, and performance bottlenecks; help teams remediate findings. Ensure policy exceptions follow approved review and audit processes. Codecov & Coverage Engineering Integrate Codecov with automated test pipelines and pull-request workflows across relevant repositories. Configure coverage upload, report aggregation, status checks, thresholds, and meaningful coverage-delta reporting. Improve reliability and accuracy of coverage data across unit and integration tests, languages, and parallel CI jobs. Define practical coverage governance and help teams interpret coverage gaps without treating coverage percentage as a substitute for test quality. Engineering Enablement & Collaboration Create dashboards and reporting for build health, pipeline duration, quality-gate outcomes, and coverage trends. Partner with QE, development, DevOps, and security teams to drive adoption, resolve issues, and document standards. Automate repetitive maintenance and support self-service troubleshooting for developers. Skills You Must Have Professional Experience 5–9 years of relevant software engineering, DevOps, build/release engineering, or developer tooling experience. Hands-on experience owning or significantly improving CI/CD pipelines used by multiple engineering teams. Experience supporting distributed microservices and containerized workloads. Technical Skills Strong hands-on knowledge of Bitbucket Git workflows, pull requests, webhooks, and repository permissions. Strong Jenkins experience: declarative pipelines, shared libraries, agents, parallel execution, credentials, and troubleshooting. Practical Argo CD and GitOps experience with Kubernetes deployments, synchronization, drift detection, and rollback. Hands-on SonarQube administration/integration: scanners, quality gates, quality profiles, PR decoration, and local developer analysis. Experience integrating Codecov or equivalent coverage reporting with CI, including coverage artifacts, status checks, and coverage thresholds. Scripting or programming proficiency in Python, Bash, Java, or Groovy; ability to debug build and test tooling. Working knowledge of Kubernetes, Docker/container builds, Linux, networking, secrets management, and cloud environments (AWS, Azure, GCP). Understanding of secure SDLC, access control, code quality metrics, and CI/CD security practices. Skills That Are Nice to Have Experience with Java/Maven/Gradle-based repositories and multi-module builds. Experience with SonarQube security rules, Snyk, or other SAST/SCA tools. Experience tuning large-scale Jenkins infrastructure and optimizing test parallelism or caching. Experience with Terraform, Helm, Prometheus/Grafana, and deployment observability. Experience defining developer productivity metrics and enabling self-service engineering platforms. Strong documentation, collaboration, and cross-team technical communication skills. What Success Looks Like in This Role CI/CD pipelines are faster, more reliable, and easier for engineers to diagnose and maintain. SonarQube checks are consistently enforced in CI and reproducible through supported local developer workflows. Codecov reporting is accurate, actionable, and integrated into pull-request quality decisions. Teams have reusable pipeline standards, clear documentation, and reduced manual effort. Quality and security gates provide trustworthy signals without unnecessary delivery friction. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Bengaluru Workplace: OnSite WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers. Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.     WHAT YOU’LL DO - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions. - Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness. - Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it. - Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster. - Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts. - Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed. - Maintain a deep understanding of our products and services to provide knowledgeable support. - Document customer interactions and feedback to aid in continuous improvement of our services. - Work closely with other departments to resolve customer issues and contribute to the overall customer experience. - Collaborate effectively as part of a team while confidently owning and executing tasks independently. - Stay informed of new product features and updates to provide accurate and current support. - Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.     WHAT YOU HAVE - 4+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products - Exceptional empathy and a genuine desire to help and connect with customers. - Strong problem-solving skills, with the ability to think creatively and resolve complex issues. - Excellent organisational skills, capable of managing multiple tasks and priorities effectively. - Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership - Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner. - Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers. - Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus. - Ability to work collaboratively in a team environment and build positive working relationships across departments. - A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices. - Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy. ADDITIONAL INFORMATION - Employment Type: Remote (Work from Home) - Work Authorization: Candidates must be legally authorized to work in India. Visa sponsorship is not available for this position. - Work Shifts: This role operates across rotational shifts aligned with the following India Standard Time (IST) hours: - Shift 1: 10:00 PM – 07:00 AM IST - Shift 2: 03:00 PM – 11:00 PM IST PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice. #LI-AS2 #REMOTE Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

• Стратегия креативного маркетинга и спонсорства. • Кампании во всех каналах: digital, offline, social, контент.

Location: New York, New York, United States About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . Why Join Enterprise AI? Turing’s Financial Services team brings enterprise AI into the world’s leading banks, asset managers, private equity firms, and insurers. We work with some of the largest investment banks, asset managers, and private equity firms in the world. We built this business from the ground up and compete with the largest consulting firms every day by bringing greater depth in AI. As Client Director, Business Development, BFSI, you will develop relationships across a targeted portfolio of financial services accounts, identify high-value opportunities, and turn initial projects into multi-year AI programs. You will lead initial customer conversations, bring in solutions engineers and AI architects, and own the commercial process through the first SOW and into the second. This is an opportunity for an experienced financial services seller to move from the services era into an AI-native company and develop a portfolio of high-value AI engagements that defines the next decade of their career. Why This Role Matters Financial services firms are moving beyond AI experimentation and looking to deploy AI in regulated environments, on data that remains inside the firm, and across operational workflows that have historically been difficult to automate. Turing combines deep relationships with frontier AI labs and enterprise deployment capabilities to help financial services organizations move from experimentation to production. Over the next 12 months, you will help grow the financial services business significantly. Turing leads with a platform that remains in place after delivery, creating the foundation for future engagements. New MSAs can close in approximately four months, even in an industry where enterprise agreements often take years. As Client Director, Business Development, BFSI, You Will Develop and Prioritize the Target Account Portfolio Take ownership of an existing portfolio of target financial services accounts, prioritizing opportunities across mid-size and regional banks, private equity and alternatives managers, asset managers, and insurers. Partner with the General Manager, BFSI, to refine account priorities and develop a focused business development strategy within your first 90 days. Develop Executive Relationships and Create Opportunities Build relationships at the Managing Director level and above, including within COO, CIO, and head-of-operations offices. Identify opportunities to apply Turing’s AI capabilities to high-value business problems and lead initial relationship conversations. Own the Deal Qualify opportunities based on sponsor, budget, and intent to reach production. Bring in solutions engineers and AI architects early, direct what they pitch, and scope and price deals that combine platform and services. Create the Path to the Second Project Remain commercially accountable beyond the first SOW, establishing a clear path to a multi-year AI program. Partner with the engagement lead after the initial sale while maintaining ownership of identifying, developing, and closing the second project. Run a Disciplined Forecast Manage a focused pipeline and provide a forecast you can stand behind. Track opportunities from the first relationship conversation through SOW signature and future expansion. The Anti-Sell Business development focus: This role is focused on developing opportunities and driving revenue across a targeted portfolio of financial services accounts. This is not a traditional account management or customer success role focused primarily on renewals, relationship maintenance, or delivery oversight. The emphasis is on proactively developing opportunities and driving commercial growth across the assigned account portfolio. Commercial ownership, not delivery ownership: You will own the sales process and first SOW, but not delivery or engagement P&L. Partner-led technical solutioning: You will not own technical solution design. Solutions engineers and AI architects will lead that work. Proactive business development: This role is not for someone who relies primarily on renewals, passive account management, or procurement-led selling. You will be expected to proactively develop executive relationships, identify high-value business opportunities, generate demand, and lead consultative sales conversations. High autonomy: This is a self-directed role requiring the judgment and drive to work independently while remaining accountable to a small leadership team. Our Financial Services Business Development Leaders Typically Have Deep financial services selling experience: At least 10 years selling technology services, data, or AI solutions into financial services organizations. Enterprise sales success: A demonstrated record of developing and closing complex enterprise engagements worth $1 million or more, with personal ownership of the commercial sales process. Executive-level relationships: A network at the Managing Director level and above, including relationships with COO, CIO, and head-of-operations leaders who will take your call. Full-cycle enterprise selling: Experience leading enterprise sales from initial relationship development through qualification, solution shaping, pricing, negotiation, and signed SOW. Consultative and technical fluency: The ability to lead with the customer’s problem, understand AI deployment concepts, and work effectively with solutions engineers and AI architects. Self-directed execution: The drive to work independently, maintain a disciplined forecast, and remain accountable to a small leadership team. Top-Tier Candidates Will Have Experience co-selling with a hyperscaler or AI lab. Experience selling a data or AI platform alongside services. Relationships inside alternatives managers, global banks, or insurers. Experience based in or willing to relocate to New York. Willingness to travel regularly across the Northeast. Compensation: $280,000 - $350,000 base salary + variable compensation, equity & additional benefits Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Risk & Analytics Team The Risk & Analytics (R&A) team makes crucial decisions that direct Affirm’s business strategy. We partner with Machine Learning, Product, Engineering, Capital Markets, and Commercial teams to grow Affirm responsibly by optimizing approval, conversion, losses, and profitability. Operating across the entire customer and merchant lifecycle, we tackle a diverse array of challenges, from optimizing checkout conversion and mitigating fraud risk to building scalable data foundations and enabling international growth. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools, scalable data infrastructure, and analytical frameworks. We improve the analytics experience across Affirm by streamlining workflows and fostering a culture of learning and documentation. By taking ownership of the entire analytical lifecycle, from initial question to final business decision, we turn complex data and systems into clear, actionable signals that ensure Affirm grows efficiently and intelligently. One Role, Multiple Teams We are hiring multiple Senior Analyst roles across Affirm's Risk & Analytics organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across R&A. If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process. Potential team placements include: Point of Sale (POS): Optimize merchant and checkout performance to improve conversion, approvals, and unit economics across the purchase funnel. Direct to Consumer (DTC) / Card: Drive engagement, repeat usage, and lifecycle health across Affirm's app, web, and card experiences. Fraud: Prevent and reduce fraud losses across the customer journey while maintaining a frictionless user experience. Core Analytics: Build the quantitative research, performance monitoring, and scalable data foundations that enable fast, economically sound decisions. Servicing: Enhance the post-origination customer experience by analyzing repayment behavior, collections strategies, and operational efficiency. International Expansion: Build the measurement and decision foundations needed to sustainably launch and scale Affirm in new global markets. About the Role As a Senior Analyst in Affirm's Risk & Analytics organization, you will join one of several analytical teams working across the customer and merchant lifecycle. While the specific problems you tackle will depend on your eventual team placement, all Senior Analyst roles share a common foundation: owning complex analytical problems end to end, translating data into business strategy, and influencing decisions across technical and non-technical teams. You will operate with autonomy to own the entire analytical lifecycle, from initial question to final business decision. You bring exceptional analytical rigor, deep domain expertise, and the ability to translate complex regulatory, economic, and machine learning insights into actionable business strategies. You thrive in ambiguity, balance growth with resilience, and are comfortable operating at both strategic and execution levels to influence stakeholders across the organization. What You Will Do Optimize End-to-End Strategy: Leverage advanced data analytics to independently derive insights, develop, and optimize business, risk, or growth strategies across products and geographies. Manage Macro & Market Trends: Monitor portfolio performance and exogenous macroeconomic trends, proactively adjusting analytical and operational strategies to mitigate risk and balance growth. Model & Capability Building: Partner deeply with Engineering and Machine Learning teams to design, build, and interpret performance metrics for scalable risk, fraud, or growth models. Cross-Functional Leadership: Collaborate closely with Product, Legal, and Compliance teams to interpret evolving regulatory and market requirements, translating them directly into analytical policy and product design recommendations. Oversee Frameworks & Launches: Oversee the development and execution of analytical frameworks. Drive cross-functional discussions to ensure new product launches and market entries align with risk appetite, operational capabilities, and local regulations. External & Strategic Alignment: Engage with external stakeholders, including merchants, vendors, and partners, to align practices, ensure compliance, and strengthen strategic relationships. AI Leverage & Mentorship: Build repeatable AI-assisted workflows that compound across the team's analyses, while mentoring junior analysts on technical craft and domain nuances. What We Look For 2–5 years of proven experience in an analytically driven role within the consumer lending, credit, or fintech industry, specifically leveraging advanced analytics to develop and optimize business strategies. Degree in Data Science, Computer Science, Engineering, Economics, or a related quantitative field. Advanced proficiency in SQL, Python, or other scripting languages. Deep expertise in data mining, data visualization, and statistical modeling, with experience applying machine learning techniques to business or risk management problems. Proven experience leading cross-functional initiatives that bridge Product, Legal, Compliance, and Engineering to align analytical strategies with business objectives. Strong understanding of consumer lending regulations, regional market dynamics, and the broader economic landscape influencing policy and growth. Demonstrated ability to translate complex regulatory and economic insights into actionable strategies. Exceptional communication skills with the ability to influence senior stakeholders across technical and non-technical functions. Pay Grade - K Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $112,000 - $172,000 This posting is for an existing vacancy. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE CONSUMER BUSINESS SERVICES TEAM - Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business. - This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world. - Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: South Windsor, CT  ; White Plains, NY Project Manager – Transmission Line Construction (Power Delivery Infrastructure) Location: Various Employment Type: Full-Time Travel: Required Build the Lines That Power the Grid Strengthening the power grid requires more than generation—it depends on the safe, reliable transmission of electricity across vast distances. At Michels Power, Inc. , we build and maintain the transmission infrastructure that connects energy sources to communities, industries, and businesses across the country. From new line construction to rebuilds and system upgrades, our teams deliver critical projects that keep the grid strong and resilient. As one of the nation’s leading power delivery contractors, Michels Power performs work across transmission, substations, distribution, renewable energy, and emergency restoration—supporting utilities and energy providers nationwide. Position Overview As a Project Manager – Transmission Line Construction , you will lead the execution of transmission line projects or key phases of large, complex programs. You will be accountable for all aspects of project success—from bid development and planning through execution and closeout—ensuring strong safety performance, client satisfaction, and financial results. This role requires a proactive, organized leader who can effectively manage multiple priorities, collaborate across teams, and make informed decisions in a fast-paced construction environment. Key Responsibilities Lead projects from proposal and bidding through execution and closeout Promote and maintain a strong safety culture across all project activities Review project plans and contracts to define scope, schedule, staffing, and resource requirements Manage project performance, including schedule adherence, cost control, and risk management Build and maintain strong relationships with clients, subcontractors, and project partners Serve as the primary point of contact for contractual matters, including changes and issue resolution Collaborate with field leadership to coordinate construction activities and ensure efficient execution Develop and manage project work plans, assigning responsibilities and driving accountability Review project status reports and adjust schedules or plans as needed Prepare and present reports to leadership, clients, and stakeholders Coordinate compliance with regulatory requirements and customer specifications Lead or support bid development, RFP responses, and estimating efforts as needed Resolve project challenges proactively and escalate issues when appropriate Perform other duties as assigned What it takes? Bachelor’s degree in Project Management, Construction Management, Engineering, or related field (or equivalent experience) 5–7+ years of project management experience, preferably in transmission line, utility, or heavy civil construction Proven ability to manage multiple projects or phases of larger projects simultaneously Strong understanding of contracts, scheduling, and cost control Experience with project management software (Primavera, HCSS, or similar preferred) Proficiency with Microsoft Office Suite Excellent communication, leadership, and organizational skills Valid driver’s license with an acceptable driving record Willingness to travel and support long-term, project-based assignments Core Development Competencies Customer Focus Action Oriented Personal Accountability Drives Results Interpersonal Savvy Values Differences Communicates Effectively Instills Trust Demonstrates Self-Awareness Self-Development Work Environment & Physical Demands Combination of office work and active construction site environments Travel required, including long-term onsite project assignments Exposure to outdoor conditions, heavy equipment, and moderate to loud noise levels Physical requirements include: Regular desk work and field activity Lifting up to 25 pounds Ability to work in dynamic, fast-paced environments Why Michels Power, Inc.? One of the nation’s leading power delivery contractors High-impact work supporting critical infrastructure across the U.S. Family-owned company with long-term stability and growth Strong investment in employee training and career development Opportunity to lead meaningful projects with lasting impact Safety-first culture—everyone is responsible Part of one of North America’s most diversified infrastructure contractors Comprehensive Benefits Package Health, Dental, and Life Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Short- and Long-Term Disability Insurance 401(k) Retirement Plan Legal Assistance and Identity Theft Protection Plans Why you? You like to surround yourself with dedicated, value-driven people. You thrive on new challenges and evolving technologies. You think “we’ve always done it this way” is not a good enough reason. You want to know your efforts are recognized and appreciated. You like making your own decisions—with the right support. You want to be part of a team that improves lives through essential infrastructure. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career. #LI-AS1 AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Kraków, Poland; Warsaw, Poland [EN] Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives, Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project, Build and maintain client relationships by providing excellent customer service to both internal and external clients, Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests), Ensure timely and successful delivery of the company services according to customer needs and objectives, Forecast and track key account metrics, accounts P&L, financial analysis and reporting, Drive peak performance and sales success across the accounts, Create, negotiate and close agreements, Develop key presentations to acquire new partnerships, Own and manage partner relationships with the objective to increase revenue and improve partnership, Manage and maintain accounts portfolio assets and information, Train key people as necessary and ramp up on business requirements and client expectations, Identify and develop new business opportunities with existing clients for potential growth attainment, Contribute to ongoing business development, marketing and sales efforts, Manage customer travel, including visa process. [PL] Obowiązki: Samodzielne budowanie i utrzymywanie silnych relacji z klientami, w tym pełne zrozumienie ich celów i założeń biznesowych Odpowiedzialność za stałą komunikację z zespołem klienta, w tym proaktywny kontakt w celu przekazywania statusu prac, wskazywania nowych możliwości, zarządzania oczekiwaniami oraz adresowania potrzeb związanych z realizacją projektu Budowanie i utrzymywanie relacji z klientami poprzez zapewnianie doskonałej obsługi klienta (zarówno dla partnerów wewnętrznych, jak i zewnętrznych) Zapewnianie wsparcia operacyjnego dla powierzonych kont/klientów (obsługa problemów serwisowych, kwestii związanych z fakturowaniem oraz analiza indywidualnych zapytań klientów) Gwarantowanie terminowego i pomyślnego dostarczania usług firmy zgodnie z potrzebami i celami klienta Prognozowanie i śledzenie kluczowych wskaźników (metrics), zarządzanie rachunkiem zysków i strat (P&L) przypisanych kont, a także analiza finansowa i raportowanie Stymulowanie maksymalnej wydajności i sukcesów sprzedażowych w ramach obsługiwanych kont Tworzenie, negocjowanie i finalizowanie (zamykanie) umów Przygotowywanie kluczowych prezentacji w celu pozyskiwania nowych partnerstw biznesowych Samodzielne zarządzanie relacjami z partnerami w celu zwiększania przychodów i usprawniania współpracy Zarządzanie portfolio aktywów i informacjami dotyczącymi obsługiwanych kont oraz ich aktualizacja Szkolenie kluczowych osób w razie potrzeby oraz wdrażanie ich w wymagania biznesowe i oczekiwania klientów Identyfikowanie i rozwijanie nowych możliwości biznesowych u obecnych klientów w celu osiągania potencjalnych wzrostów Aktywny wkład w bieżący rozwój biznesu (business development) oraz działania marketingowe i sprzedażowe Organizacja podróży służbowych klientów, w tym obsługa procesów wizowych Requirements [EN] 5+ years of account (partnerships) management experience from a gamedev company Four year degree required Proven track record in sales, business development and winning new business in High-tech or Gamedev Ability to identify, clarify and prioritize key issues. Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment Highly proficient with Microsoft Office Pack [PL] Wymagania: Ponad 5 lat doświadczenia w zarządzaniu kontami klientów / partnerstwami (Account/Partnership Management) w firmie z branży gamedev Wymagane wyższe wykształcenie (studia licencjackie lub magisterskie) Udokumentowane sukcesy w sprzedaży, rozwoju biznesu (Business Development) oraz pozyskiwaniu nowych kontraktów w branży High-Tech lub Gamedev Umiejętność identyfikowania, precyzowania i priorytetyzowania kluczowych kwestii/problemów Potwierdzona zdolność do współpracy z osobami na wszystkich szczeblach organizacji (zarówno wewnętrznie, jak i zewnętrznie) z zachowaniem pełnego profesjonalizmu i taktu Wybitne umiejętności organizacyjne, wysoka dbałość o szczegóły oraz umiejętność elastycznego dopasowania się do pracy w środowisku zespołowym Bardzo dobra, biegła znajomość pakietu Microsoft Office Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Program Wsparcia Pracowników (EAP), oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Location: Kraków, Poland; Warsaw, Poland [EN] Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives, Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project, Build and maintain client relationships by providing excellent customer service to both internal and external clients, Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests), Ensure timely and successful delivery of the company services according to customer needs and objectives, Forecast and track key account metrics, accounts P&L, financial analysis and reporting, Drive peak performance and sales success across the accounts, Create, negotiate and close agreements, Develop key presentations to acquire new partnerships, Own and manage partner relationships with the objective to increase revenue and improve partnership, Manage and maintain accounts portfolio assets and information, Train key people as necessary and ramp up on business requirements and client expectations, Identify and develop new business opportunities with existing clients for potential growth attainment, Contribute to ongoing business development, marketing and sales efforts, Manage customer travel, including visa process. [PL] Obowiązki: Samodzielne budowanie i utrzymywanie silnych relacji z klientami, w tym pełne zrozumienie ich celów i założeń biznesowych Odpowiedzialność za stałą komunikację z zespołem klienta, w tym proaktywny kontakt w celu przekazywania statusu prac, wskazywania nowych możliwości, zarządzania oczekiwaniami oraz adresowania potrzeb związanych z realizacją projektu Budowanie i utrzymywanie relacji z klientami poprzez zapewnianie doskonałej obsługi klienta (zarówno dla partnerów wewnętrznych, jak i zewnętrznych) Zapewnianie wsparcia operacyjnego dla powierzonych kont/klientów (obsługa problemów serwisowych, kwestii związanych z fakturowaniem oraz analiza indywidualnych zapytań klientów) Gwarantowanie terminowego i pomyślnego dostarczania usług firmy zgodnie z potrzebami i celami klienta Prognozowanie i śledzenie kluczowych wskaźników (metrics), zarządzanie rachunkiem zysków i strat (P&L) przypisanych kont, a także analiza finansowa i raportowanie Stymulowanie maksymalnej wydajności i sukcesów sprzedażowych w ramach obsługiwanych kont Tworzenie, negocjowanie i finalizowanie (zamykanie) umów Przygotowywanie kluczowych prezentacji w celu pozyskiwania nowych partnerstw biznesowych Samodzielne zarządzanie relacjami z partnerami w celu zwiększania przychodów i usprawniania współpracy Zarządzanie portfolio aktywów i informacjami dotyczącymi obsługiwanych kont oraz ich aktualizacja Szkolenie kluczowych osób w razie potrzeby oraz wdrażanie ich w wymagania biznesowe i oczekiwania klientów Identyfikowanie i rozwijanie nowych możliwości biznesowych u obecnych klientów w celu osiągania potencjalnych wzrostów Aktywny wkład w bieżący rozwój biznesu (business development) oraz działania marketingowe i sprzedażowe Organizacja podróży służbowych klientów, w tym obsługa procesów wizowych Requirements [EN] 5+ years of account (partnerships) management experience from a gamedev company Four year degree required Proven track record in sales, business development and winning new business in High-tech or Gamedev Ability to identify, clarify and prioritize key issues. Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment Highly proficient with Microsoft Office Pack [PL] Wymagania: Ponad 5 lat doświadczenia w zarządzaniu kontami klientów / partnerstwami (Account/Partnership Management) w firmie z branży gamedev Wymagane wyższe wykształcenie (studia licencjackie lub magisterskie) Udokumentowane sukcesy w sprzedaży, rozwoju biznesu (Business Development) oraz pozyskiwaniu nowych kontraktów w branży High-Tech lub Gamedev Umiejętność identyfikowania, precyzowania i priorytetyzowania kluczowych kwestii/problemów Potwierdzona zdolność do współpracy z osobami na wszystkich szczeblach organizacji (zarówno wewnętrznie, jak i zewnętrznie) z zachowaniem pełnego profesjonalizmu i taktu Wybitne umiejętności organizacyjne, wysoka dbałość o szczegóły oraz umiejętność elastycznego dopasowania się do pracy w środowisku zespołowym Bardzo dobra, biegła znajomość pakietu Microsoft Office Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Program Wsparcia Pracowników (EAP), oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative. You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today. This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging. What you’ll do in the role: Define AI product strategy in service of Honeycomb's vision Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations Help the product organization understand where and how AI creates genuine customer value vs. where it's hype Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code) Make informed bets about which AI technologies and approaches warrant investment Conduct research that bridges technology and customer reality Build deep understanding of how customers are adopting AI in their engineering workflows Identify patterns across customer conversations that signal future market needs Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream Enable AI innovation across the product portfolio Partner with product teams to identify high-value opportunities to leverage AI capabilities Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities Synthesize cross-portfolio learnings and socialize what's working (and what isn't) Evangelize the AI-observability connection Articulate Honeycomb's point of view on AI observability both internally and externally Help customers understand how observability needs evolve as they adopt AI Contribute to thought leadership through writing, speaking, and community engagement Build credibility with technical audiences who care deeply about how we use AI, not just that we use it What you’ll bring to the role: Proven AI product experience 5+ years in product management with at least 1+ year shipping AI/ML-powered products Track record of taking AI features from concept to customer impact, including things that didn't work Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge) Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped Strategic thinking with customer empathy Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy Comfort operating with ambiguity and making decisions without perfect information Pattern recognition across conversations—spotting what customers aren't yet saying clearly Strong judgment about when to say "no" or "not yet" despite exciting technology Technical credibility without needing to be the expert Enough technical depth to have earned respect from engineers and architects Genuine curiosity about how things work, paired with humility about what you don't know Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.) Understanding of observability principles and why they matter in production systems Communication and collaboration skills Excellent written and verbal communication—can explain complex ideas clearly to varied audiences Ability to influence without authority across product, engineering, and go-to-market teams Comfort presenting to customers, executives, and technical audiences Collaborative mindset that elevates others' work rather than centralizing control Curiosity and learning orientation Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly) Intellectual humility—you're more interested in learning than being right Excitement about the intersection of AI technology and real customer problems Energized rather than exhausted by the pace of change in AI Base Salary based on level of experience $198,500 — $233,500 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Harrisburg, PA  ; Pembroke, NH  ; St. Albans, WV Vice President - Transmission & Distribution Overhead Transmission | Overhead Distribution | Regional Operations Leadership | Business Growth Location: Eastern United States Employment Type: Full-Time Travel: Extensive Travel Required (Travel may account for up to 100% of the workweek based on business and operational needs) Lead the Future of Power Delivery Across the Eastern United States The electrical grid continues to evolve through system expansion, grid modernization, renewable integration, resiliency initiatives, and infrastructure replacement programs. Successfully delivering this work requires executive leaders who can drive operational excellence, build strong customer relationships, develop high-performing teams, and execute long-term growth strategies. As Vice President - Transmission & Distribution , you will provide executive leadership for Michels Power's Transmission & Distribution operations throughout the Eastern United States. You will work closely with the Senior Vice President, Chief Operating Officer, and President to establish strategic objectives, drive operational execution, support market expansion, and position Michels Power for continued growth. This role combines operational leadership, business development, customer engagement, bidding strategy, organizational development, and financial accountability for a significant geographic region. About Michels Power, Inc. Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for 69 kV to 765 kV electric utility systems and fiber networks . As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America. Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout. Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies. Position Overview As the Vice President - Transmission & Distribution , you will foster an environment focused on safe, profitable, and sustainable operations while providing strategic leadership across Michels Power's Eastern U.S. Transmission & Distribution business. You will work directly with executive leadership to establish strategic goals and long-range operational plans while overseeing regional teams responsible for executing overhead transmission, overhead distribution, and substation projects. In addition to operational leadership responsibilities, you will play a key role in customer development, market expansion, business growth initiatives, contract pursuits, and staffing strategies throughout the region. Success in this role requires strong utility-industry expertise, executive leadership capabilities, business insight, financial acumen, customer relationship skills, and a proven track record of leading geographically diverse organizations. Key Responsibilities Lead and oversee regional transmission and distribution operations throughout the Eastern United States. Execute the strategic vision established by the Senior Vice President, COO, and President. Foster a strong culture of safety, operational excellence, accountability, and profitability. Direct regional teams to achieve safety, revenue, margin, production, customer satisfaction, and growth objectives. Develop and execute long-term business plans supporting regional growth and market expansion. Promote Michels Family of Companies culture, values, and operational standards throughout the organization. Support organizational growth through customer development, relationship management, qualification efforts, contract pursuits, and active bidding activities. What You'll Do Direct and coordinate activities across assigned regional operations to support company goals and objectives. Provide executive oversight for overhead transmission, overhead distribution, and substation construction operations. Lead Directors of Operations, Regional Managers, General Managers, Project Managers, and other operational leaders. Review project performance, forecasts, margins, revenue, operational metrics, and business performance indicators. Analyze activities, costs, financial performance, operational results, and forecast data to determine regional performance against established objectives. Support major project pursuits and participate in estimating and bid strategy reviews for transmission, distribution, and substation opportunities. Develop and maintain relationships with investor-owned utilities, electric cooperatives, municipalities, renewable developers, industrial customers, engineering firms, and other key stakeholders. Identify new customers, growth opportunities, geographic expansion strategies, and staffing requirements necessary to support future business. Allocate resources across regions and projects to maximize operational efficiency and customer satisfaction. Collaborate with executive leadership to formulate policies, establish long-range goals, and support company-wide strategic initiatives. Participate in customer presentations, executive meetings, industry events, and business development efforts. Evaluate emerging market opportunities and position Michels Power for sustained regional growth. Support succession planning and organizational development initiatives throughout the region. Leadership Responsibilities Carry out supervisory responsibilities in accordance with company policies and applicable laws. Lead recruiting, interviewing, hiring, onboarding, training, and development initiatives for regional leadership personnel. Plan, assign, and direct work activities across multiple regions and operating groups. Conduct performance evaluations and support employee development initiatives. Reward performance, address employee concerns, resolve conflicts, and administer disciplinary actions when necessary. Build, develop, and retain high-performing operational leadership teams. Foster collaboration and alignment between Operations, Estimating, Business Development, Project Management, Safety, and Executive Leadership teams. Create a culture focused on leadership development, accountability, innovation, and continuous improvement. Why Michels Power, Inc.? We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America. We execute some of the nation's most challenging transmission, distribution, substation, renewable energy, and power delivery projects. We are family owned and operated. We invest an average of $5,000 per employee per year in training and career development. We perform meaningful work that supports the future of energy infrastructure. We believe everyone is responsible for promoting safety, regardless of job title. We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors. We offer executive leaders the opportunity to influence strategy, drive organizational growth, and shape the future of the power delivery industry. Comprehensive Benefits Package Health Insurance Dental Insurance Life Insurance Flexible Spending Accounts (FSA) Health Savings Account (HSA) Short-Term Disability Insurance Long-Term Disability Insurance 401(k) Retirement Plan Legal Plan Identity Theft Protection and Monitoring Plan Benefits may vary based on position and location. Why You? You like to surround yourself with dedicated, value-driven people. You relish new challenges and evolving technology. You cringe when you hear: “Because that's the way we've always done it.” You like to know your efforts are noticed and appreciated. You want to make your own decisions, but know support is always available. You thrive in environments where leadership, strategy, operations, and growth intersect. You enjoy building customer relationships and expanding market presence. You want to work to make a difference. What It Takes Bachelor's degree from an accredited four-year college or university and 15+ years of power utility-related experience with responsibility for at least a geographic region of operations , or an equivalent combination of education and experience. Significant experience leading overhead transmission, overhead distribution, and/or substation construction operations . Demonstrated success managing regional operations, business units, or large operational organizations within the utility construction industry. Proven project management experience with responsibility for safety, financial performance, customer satisfaction, and operational execution. Experience reviewing estimates, supporting bid strategies, and participating in the pursuit of transmission, distribution, and substation work. Strong customer-development skills and a demonstrated ability to establish and maintain executive-level customer relationships. Experience identifying growth opportunities, expanding market presence, and supporting regional business development efforts. Strong financial acumen, including forecasting, operational planning, budgeting, margin management, and business performance analysis. Demonstrated experience developing operational strategies and executing long-term business plans. Exceptional leadership, organizational, communication, negotiation, and decision-making skills. Proven ability to build, develop, and retain high-performing teams. Strong understanding of utility markets, customer needs, operational risks, and project delivery methodologies. Previous Michels experience is preferred. Proficiency with Microsoft Office Suite and executive reporting tools. Valid driver's license with an acceptable driving record. Ability to travel extensively throughout the Eastern United States. Travel may account for up to 100% of the workweek depending on project, customer, and operational requirements. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career. #LI-AS1 AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: South Windsor, CT  ; Syracuse, NY Director of Operations - Transmission & Distribution Overhead Transmission | Overhead Distribution | Regional Operations Leadership Location: Northeastern United States (New York, Connecticut Region) Employment Type: Full-Time Travel: Extensive Travel Required (Travel may account for up to 100% of the workweek based on business and project needs) Lead the Teams Powering Grid Expansion Across the Northeast The continued growth, modernization, and resiliency of the electrical grid depends on experienced operational leaders who can safely execute complex transmission and distribution projects while developing people, building customer relationships, and driving financial performance. As a Director of Operations - Transmission & Distribution , you will provide strategic and operational leadership for Michels Power's overhead transmission and distribution business across a multi-state region including New Hampshire, Pennsylvania, and West Virginia. You will be responsible for leading regional operations while supporting sustainable growth, operational excellence, safety performance, customer satisfaction, workforce development, and profitability. This is a highly visible leadership position responsible for translating company strategy into operational execution while supporting some of the most critical power infrastructure projects in the region. About Michels Power, Inc. Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for 69 kV to 765 kV electric utility systems and fiber networks . As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America. Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout. Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies. Position Overview As the Director of Operations - Transmission & Distribution , you will provide leadership and oversight for regional overhead transmission and overhead distribution operations. Working closely with the Vice President and executive leadership team, you will help establish strategic objectives and lead regional teams responsible for safely and profitably executing work throughout the region. You will oversee Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders while supporting business development efforts, customer relationships, operational planning, workforce development, and financial performance. Success requires exceptional leadership, operational expertise, customer relationship management skills, financial acumen, and a deep understanding of utility construction operations. Key Responsibilities Lead regional overhead transmission and overhead distribution operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. Execute the strategic vision established by executive leadership while driving operational excellence throughout the region. Maintain accountability for regional safety performance, operational execution, customer satisfaction, financial performance, and workforce development. Lead and mentor operational leaders while building a culture focused on accountability, collaboration, safety, and continuous improvement. Promote Michels Power's culture, values, and commitment to operational excellence. Support growth initiatives, market expansion opportunities, customer relationships, and business development efforts. What You'll Do Provide leadership and oversight for multiple operating groups and project teams across the region. Direct regional operations to achieve safety, revenue, margin, production, and customer satisfaction objectives. Support and develop Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders. Facilitate monthly financial reviews with operational leadership to evaluate project performance, resource utilization, forecasts, and profitability. Review operational, financial, production, and forecasting data to measure performance against established goals. Develop and monitor action plans that improve operational efficiency, productivity, execution consistency, and financial performance. Collaborate with estimating, business development, project management, construction operations, and executive leadership teams to support strategic growth initiatives. Build and maintain strong relationships with electric utilities, cooperatives, municipalities, developers, and other key customers. Help identify and pursue future transmission and distribution opportunities across the region. Support staffing strategies, succession planning, leadership development, and workforce engagement efforts. Allocate resources across projects and regions to maximize operational effectiveness. Work closely with leadership teams to identify operational risks and implement mitigation strategies. Create and present operational and financial performance reports to executive leadership. Promote innovative solutions and best practices that improve project execution and customer outcomes. Leadership Responsibilities Provide direct leadership for regional operations personnel and support functions. Establish performance expectations and accountability standards across the organization. Conduct performance evaluations and support employee development initiatives. Participate in hiring, promotions, succession planning, disciplinary actions, and organizational development activities. Create an environment that attracts, develops, and retains high-performing talent. Foster collaboration between operations, project management, estimating, business development, safety, and executive leadership. Champion a culture focused on safety, integrity, innovation, teamwork, and operational excellence. Why Michels Power, Inc.? We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America. We execute challenging transmission, distribution, substation, renewable energy, and power delivery projects. We are family owned and operated. We invest an average of $5,000 per employee per year in training and career development. We perform meaningful work that supports the future of energy infrastructure. We believe everyone is responsible for promoting safety, regardless of job title. We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors. We provide opportunities to influence strategy, drive growth, and shape the future of power delivery operations. Comprehensive Benefits Package Health Insurance Dental Insurance Life Insurance Flexible Spending Accounts (FSA) Health Savings Account (HSA) Short-Term Disability Insurance Long-Term Disability Insurance 401(k) Retirement Plan Legal Plan Identity Theft Protection and Monitoring Plan Benefits may vary based on position and location. Why You? You like to surround yourself with dedicated, value-driven people. You relish new challenges and evolving technology. You cringe when you hear: “Because that's the way we've always done it.” You like to know your efforts are noticed and appreciated. You want to make your own decisions, but know support is always available. You enjoy developing teams and helping others achieve success. You thrive when balancing operational execution, customer relationships, and business growth. You want to work to make a difference. What It Takes Bachelor's degree and 15+ years of power utility construction experience , including responsibility for a geographic region, business unit, or major operational segment, or an equivalent combination of education and experience. Significant experience leading overhead transmission and overhead distribution construction operations . Demonstrated success managing regional operations, business units, or multiple operational groups within utility construction organizations. Proven experience leading Project Managers, Construction Managers, Superintendents, Regional Managers, and other operational leaders. Strong understanding of utility construction operations, project execution, workforce planning, customer management, forecasting, and financial performance management. Experience supporting electric utilities, cooperatives, municipalities, developers, and power delivery customers. Demonstrated project management experience with responsibility for safety, schedule, quality, customer satisfaction, and financial performance. Strong financial acumen including forecasting, budgeting, cost management, margin analysis, and operational planning. Ability to analyze operational and financial performance data and translate insights into action plans. Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills. Demonstrated ability to build high-performing teams and develop future leaders. Experience supporting business development, client relationship management, market growth, and strategic planning initiatives. Proficiency with Microsoft Office Suite and operational reporting systems. Valid driver's license with an acceptable driving record. Ability to travel extensively throughout the region and support operational needs across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. Travel may account for up to 100% of the workweek based on project and business requirements. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career. #LI-AS1 This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law. Expected Salary Range $208,000 — $300,000 USD AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/