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Location: Remote Midi Health is the only comprehensive virtual care clinic for women in midlife navigating perimenopause, menopause, and other common midlife health challenges. Our platform provides care designed by experts, scaled by technology, and delivered by trained and compassionate clinicians. We accept most major PPO insurance products, and we offer convenient access to clinical care through telehealth visits, 24/7 messaging, and responsible prescribing of medications, supplements, and other therapies. We’re passionately focused on improving the symptoms of women’s midlife hormone change because the current system too often leaves women misdiagnosed and undertreated. At Midi, we’re changing that. Where we’re based: We are an entirely virtual company, so employees can live anywhere in the United States. The opportunity: The Revenue Cycle Specialist (Contract) plays a critical role in supporting and optimizing end-to-end revenue cycle operations, from eligibility and benefits verification through claims resolution, patient financial support, and accounts receivable management. This role goes beyond traditional billing to encompass payer interaction, patient advocacy, compliance, and continuous process improvement within a fast-growing telehealth environment. The ideal candidate brings strong analytical thinking, communication skills, and revenue cycle expertise, with the ability to partner across clinical, finance, customer experience, and operations teams to ensure accurate reimbursement and a positive patient financial experience. Position Summary Responsibilities: Patient Support & Communication Respond to patient billing and insurance inquiries via Zendesk within defined SLAs, resolving financial responsibility questions, statement disputes, and payment arrangement requests accurately and empathetically. Place outbound calls to patients to resolve open billing issues, clarify account questions, and follow up on unresolved inquiries or disputes. Educate patients on healthcare billing and insurance concepts — coverage, copays, deductibles, EOBs, and how telehealth services are billed — in clear, plain language. Set up and document payment plans and arrangements in Athena in accordance with company financial policies. Manage patient AR follow-up, including statement review, balance research, and issuing corrections, refunds, or rebills when discrepancies are identified. Execute the patient financial discharge process, including account review, final balance resolution, and required documentation and communication steps. Document all patient interactions in Athena and Zendesk to maintain complete, accurate account histories. Claims & Revenue Operations Work Athena claim hold and denial queues within defined timeframes, prioritizing aged and high-value accounts to meet team resolution targets. Research claim status, eligibility, benefits, and denial details in payer portals and Availity to resolve billing questions and support claim follow-up. Place outbound calls to insurance payers to follow up on claim status, denials, and billing questions, documenting outcomes and reference numbers in Athena. Coordinate with clinical teams and providers to complete documentation addendum requests from coders, tracking requests through resolution to release held claims. Partner with credentialing to resolve claim holds tied to provider enrollment status. Monitor and respond to payer and patient correspondence in Athena correspondence dashboards to ensure timely resolution. Collaborate with clinical staff to identify documentation gaps and support timely note updates that enable accurate claim submission and reimbursement. Internal Support & Collaboration Serve as the billing and insurance subject matter expert for the Patient Experience team, answering internal questions and resolving escalations routed through Zendesk, Slack, and email. Identify root causes of recurring denials, claim holds, and patient billing confusion; recommend corrective actions and process improvements.. Participate in testing and adoption of AI-assisted claim management and patient communication tools, including automation-driven workflow changes. Support special projects related to claims, patient support, internal tools, and partnerships. Qualifications: 2–3+ years of experience in medical billing and revenue cycle operations, preferably in a telehealth or high-growth healthcare environment. 2–3+ years of experience managing patient and insurance accounts receivable. Hands-on experience using billing platforms such as Athena, including claims troubleshooting and patient support Strong understanding of healthcare reimbursement methodologies and coding guidelines (CPT, ICD-10, HCPCS). Experience working remotely in a fast-paced, deadline-driven environment. Excellent written and verbal communication skills with a strong customer service mindset. Strong organizational skills with the ability to manage multiple priorities independently Who you are: You are a detail-oriented revenue cycle professional who understands that billing is only one part of the patient's financial journey. You are comfortable navigating payer rules, root causing complex claims issues, and supporting patients with empathy and clarity. You thrive in a collaborative, remote environment and bring a mindset of ownership, accountability, and continuous improvement to your work. Pay: $25 hour *Please note this is a 1099 independent contractor opportunity and does not include company benefits. This is a 3 month contract opportunity. At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an Enterprise Account Executive to join the foundational team introducing Anthropic's frontier AI to large enterprises across Southeast Asia. Based in Singapore, you will drive adoption of safe, frontier AI by securing strategic deals with major corporations across industries including financial services, healthcare, technology, manufacturing, and telecommunications throughout the ASEAN region. You'll leverage your consultative enterprise sales expertise to grow revenue while becoming a trusted partner to C-suite and senior technical stakeholders, helping them embed Claude across business operations, research, and administration. As Anthropic's senior in-market commercial presence for ASEAN, you'll shape our regional go-to-market strategy and lay the groundwork for a dedicated Southeast Asia footprint. Key responsibilities Own and exceed revenue targets by winning new enterprise accounts and expanding existing relationships across ASEAN countries. Serve as senior regional coverage for Anthropic's most strategic ASEAN enterprise accounts, building executive relationship depth and commercial momentum through consistent in-market engagement Build and execute territory plans that identify high-value opportunities across key ASEAN industries, accounting for differences in market maturity, regulatory environment, and buying behaviour between countries Lead consultative sales processes with C-suite and senior technical stakeholders, positioning AI as a strategic business transformation driver Orchestrate internal teams—Product, Engineering, Applied AI, Partnerships—to deliver tailored solutions for complex enterprise requirements Translate technical AI capabilities into compelling business value propositions suited to the needs of Southeast Asian enterprises Identify new use cases and contribute to ASEAN go-to-market strategy, providing feedback that shapes product roadmap and regional approach Represent Anthropic across Southeast Asia, building executive relationships with enterprise, partner, and government stakeholders and raising Anthropic's profile within the regional technology community Minimum qualifications 12+ years in enterprise sales, GTM, business development, or account management with direct, in-market Southeast Asia operating experience A track record of managing complex, multi-stakeholder sales cycles and securing strategic deals in ASEAN markets by translating multifaceted technical requirements into tailored solutions Existing commercial network across enterprise and partner communities in Singapore and at least one or two additional ASEAN markets Strong commercial instincts, with the ability to identify, prioritise, and advance high-value opportunities without heavy oversight Comfort operating as a generalist regional presence—equally effective in an enterprise sales conversation, a partnership discussion, or a government stakeholder introduction Excellent communication and presentation skills, with cultural fluency across ASEAN business environments Based in, or willing to relocate to, Singapore, with eligibility to work in Singapore and the ability to travel frequently across Southeast Asia Bachelor's degree in a related field or equivalent experience Preferred qualifications Experience selling AI/ML, cloud, data platforms, or enterprise SaaS to regulated industries such as financial services or healthcare Experience working with hyperscaler or channel partners to co-sell into regional enterprise accounts Prior experience establishing or scaling a new market or region for a high-growth technology company Working proficiency in a Southeast Asian language in addition to English (e.g. Bahasa Indonesia, Thai, Vietnamese) Familiarity with regional data residency, AI governance, and procurement frameworks relevant to enterprise buyers A passion for and/or experience with advanced AI systems, and a strong interest in ensuring frontier AI is developed safely Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The Role We are seeking a Senior Manager, Sales Operations to join our Revenue Operations team in a critical leadership capacity. This is a player-coach role designed for a deeply technical Sales Ops expert who thrives on both strategic execution and people development. You will serve as the ultimate go-to subject matter expert for all things Sales Ops infrastructure, including architecting our territory design, segmentation models, quota models and annual planning frameworks, while simultaneously leading and scaling a high-performing team. Initially managing a team of two, with further headcount planned as Docker grows, you will balance executive partnership with technical execution. You will run the strategic vision, coach your team to execute flawlessly, and step into the trenches yourself to solve our most complex operational challenges. An ideal candidate brings deep Sales Operations experience in a high-growth SaaS environment, strong command of our core tooling, and a track record of leading transformational operational change. This role reports to the Senior Director of Sales Operations. _______________________________________________________________________ RESPONSIBILITIES Sales Ops Architecture & Planning Execution - Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models - Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation - Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization - Take full ownership of complex operational initiatives, managing the lifecycle from scoping and business requirements through to deployment and post-launch optimization - Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity - Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps Operational Collaboration & Tech Optimization - Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements - Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem - Maximize the efficiency and roadmap of the core sales technology stack (Salesforce, Clari, Outreach, etc.) to optimize the sales cadence - Partner with Business Systems to design, test, and deploy scalable tech solutions Team Leadership - Directly manage, mentor, and develop a team of Sales Operations professionals (initially 2 direct reports) - Establish team operating cadences, manage workload capacity, and instill a culture of high ownership, precision, and operational excellence - Coach your team on advanced problem-solving, data integrity, and stakeholder communication, acting as a force multiplier for their career growth _______________________________________________________________________ QUALIFICATIONS - 6+ years of experience in Sales Operations, ideally within a high-growth SaaS or software company - 2+ years of people management or team leadership experience, with a demonstrated track record of coaching and developing team members - Hands-on experience of core Sales Ops planning, specifically territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation - Proven project management skills, with experience owning complex operational initiatives across their entire lifecycle (from business requirements to post-launch optimization) - Technical expertise with core sales technology infrastructure, including Salesforce, Clari, Outreach, and LinkedIn Sales Navigator - Strong analytical and financial acumen required to manage vendor budgets, software roadmaps, and data modeling tasks - Exceptional communication and stakeholder management skills, with the confidence to advise senior sales leadership and collaborate with cross-functional GTM operations peers - Highly organized with an eye for data integrity, process precision, and documentation _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Immerse yourself in Docker’s direct sales motion, existing territory models, current sales technology stack and existing Sales Ops processes - Assume direct management of your team, establishing regular 1-on-1 cadences to understand their current workloads, skills, and professional development goals - Build strong baseline relationships with your core sales leadership partners, and GTM ops leaders (CS, SE, Channel, Renewals) - Review current processes, systems, and metrics to form an independent point of view on highest-impact opportunities FIRST 60 DAYS - Establish your position as the go-to expert for sales leadership regarding tactical operational questions, territory updates, and cadence execution - Take full ownership of the sales tech stack, including active vendor relationships, roadmaps, and budget lines - Optimize team capacity by refining operating cadences and shifting immediate execution workloads to your team, stepping in to coach them through complex roadblocks - Partner with Business Systems to get involved in open projects FIRST 90 DAYS - Drive the preparation and operational execution for the upcoming quarterly or annual sales planning cycles (territories, quotas, segmentation) - Achieve full oversight of the Sales Ops team's output, ensuring high-quality, precise delivery across all direct sales workstreams - Be recognized across Docker as both an indispensable technical anchor for Sales Operations and an impactful manager developing the next generation of operational talent Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $128.1K – $200K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview We are seeking a Senior Accountant to join the team responsible for the accounting for Hasbro's global network of licensees across categories such as merchandising, publishing, digital gaming, casino, and location-based entertainment. Reporting to the Senior Manager, Royalties, you will own core royalty accounting, close, and control activities — and, just as importantly, help build a stronger, more efficient way of running them. This is a role for a strong accountant who is not content to run the process as-is. We are actively modernizing how royalty accounting works — strengthening controls, simplifying processes, and raising the bar on accuracy and efficiency — and you will be a driving force in that effort. Success in this role means seeing a manual, repetitive, or fragile process and making it better, pairing that instinct with disciplined, reliable execution. You will work across Finance, Legal, and business partners and help shape how royalty accounting runs for Hasbro's global network of licensees. Location and Work Arrangement This role is based at our Boston, Massachusetts, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Own royalty accounting, close, and reconciliations — prepare and review journal entries, account reconciliations, and month-end and quarter-end close activities, ensuring royalty revenue and associated balances are recorded completely, accurately, and on time. Strengthen controls and process — build, improve, and stand behind the controls and checks that keep royalty accounting accurate and well-documented, closing gaps and making the process more reliable quarter over quarter. Drive continuous improvement and lean process change — actively identify manual, repetitive, or fragile steps and redesign, automate, or streamline them; measure the impact and make the improvement stick. Account for licensee guarantees and overages — ensure minimum guarantees, overages, and related true-ups are tracked, calculated, and recorded accurately, and that issues are surfaced and resolved. Partner across the business — work closely with the offshore royalty operations team, Finance, Legal, and business partners to keep royalty accounting aligned to operational reality and to move issues to resolution. Support audits — prepare documentation and respond to internal and external auditor requests, and help ensure the control environment holds up to scrutiny. Read and apply contract terms — review licensing agreements and amendments to ensure royalty accounting reflects the terms of the deal, partnering with Technical Accounting on complex judgments. Complete ad hoc projects — support special analyses and process or system initiatives as the function evolves. What You'll Bring Bachelor's degree in Accounting; Certified Public Accountant (CPA) designation preferred. Minimum 3 years of public accounting and/or public company experience; Big Four experience preferred. A genuine bias toward continuous improvement — demonstrated success identifying a manual or inefficient process and redesigning, automating, or streamlining it, with measurable results. Strong working knowledge of US GAAP and internal controls / Sarbanes-Oxley concepts. Comfort and curiosity with systems and technology, and eagerness to use tools to work more efficiently and reduce manual effort. Experience reviewing and interpreting contracts; knowledge of the licensing industry or royalty accounting is a plus. Proficiency with Microsoft Excel; experience with SAP and BlackLine preferred. Ability to succeed in a fast-paced, high-pressure environment and meet deadlines. Excellent communication skills and the ability to learn and adapt in a dynamic environment. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbro’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . Privacy Notice Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $85,600 — $128,400 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world — one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We're a team of fiercely driven individuals committed to making healthcare more sustainable — and we're looking for passionate people to help us get there. For more information, visit arcadia.io. Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.  Why This Role Is Important to Arcadia Arcadia's commercial team depends on consistent process, clean pipeline data, and forecasts to help manage and grow the business. As a fast-growing company, we need to scale our infrastructure, systems and operating model to one that aligns to the pace of the growth. This role owns the systems, tools, and cadences that make pipeline reviews, forecasting, and reporting consistent and accurate across the entire commercial team. Part of the initial mandate is understanding the current ecosystem of tools and technology that support commercial and revenue operations today, and making recommendations on the optimal tech stack for the function going forward — one that is AI native. This person will be the accountable owner of that stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation. This person will run point on sales operations and the forecasting cadence, and will build the AI-powered operating layer (dashboards, briefings, and workflow tools) that gives the entire commercial organization — not just its leadership — real-time visibility and leverage. This is role is for someone who is execution oriented. You'll work in the tools yourself — not just direct others to — while also setting the strategy, systems, and rigor that let Sales, Marketing, Customer Success, Legal, and Finance move as one aligned, predictable engine. What You'll Be Doing Own the revenue operating system, designing and scaling the processes, metrics, and infrastructure that drive consistent, predictable performance across the business Partner with Systems Engineering to drive end-to-end improvements and scalability in Salesforce, including structure, data hygiene, workflow automation, and adoption across the sales org Evaluate the current ecosystem of tools and technology supporting commercial and revenue operations, and make recommendations on the optimal, AI-native tech stack for the function Serve as the accountable owner of that tech stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation Own pricing strategy, SKUs, and the end-to-end quote-to-cash process, ensuring pricing structures and deal execution are clean, consistent, and scalable Own the forecasting cadence and develop robust, repeatable forecasting models (pipeline, bookings, ARR) that improve accuracy and predictability Build the AI-powered operating layer — automated briefings, pipeline intelligence, meeting prep, and reporting dashboards — that gives the commercial organization real-time visibility Establish and maintain a unified KPI framework, ensuring alignment on definitions, visibility, and accountability across the funnel Act as connective tissue across live opportunities, coordinating Marketing, Finance, the RFP team, Value Enablement, and Sales Engineering so they're effectively leveraged Partner with Sales, Marketing, Customer Success, and Finance leadership to align execution with company goals and financial plans Analyze pipeline health, conversion rates, and sales efficiency to identify opportunities and drive improvements Design and manage sales compensation and incentive plans that align with business objectives and drive desired behaviors across GTM teams What Success Looks Like In 3 months Build a deep understanding of Arcadia's GTM model, revenue streams, and key SaaS metrics (ARR, NDR, GDR, pipeline coverage, win rates, sales cycle) Assess current RevOps infrastructure, CRM configuration, reporting, and forecasting methodologies Map the current ecosystem of tools and technology supporting commercial and revenue operations, and begin forming a point of view on the optimal, AI-native tech stack Establish trust across Sales, Marketing, Customer Success, and Finance leadership In 6 months Own the CRM and forecasting cadence end-to-end, with a unified KPI framework giving clear visibility into pipeline health, revenue performance, and GTM efficiency Ship the first version of the AI-powered operating layer (automated briefings, dashboards, and reporting tools) that reduces manual reporting burden for commercial leadership Improve forecast accuracy through enhanced pipeline modeling and data-driven insights In 12 months Operate a scalable revenue operating system — process, CRM, forecasting, and AI tooling — that enables predictable growth and aligns planning across GTM and Finance Deliver consistent, high-confidence forecasts and actionable insights that directly inform the executive team's decisions Improve key performance metrics (e.g., pipeline coverage, conversion rates, sales productivity, retention) through data-driven optimizatio What You'll Bring The Role, Done Before You have held this exact role — Head/Director of Revenue Operations or equivalent — at a company of similar growth stage, and can point to what you built and owned. Growth-Stage Fluency Track record of operating at growth-stage speed and ambiguity — scrappy, resourceful, and comfortable building infrastructure from scratch rather than administering something already built. Candidates whose experience is exclusively at large, mature organizations without growth-stage exposure are not a fit for this seat. Deep SaaS Metrics Expertise Strong command of key SaaS metrics including ARR, NDR, GDR, CAC, LTV, pipeline coverage, and sales productivity, and how they connect to business performance. Forecasting & Modeling Rigor Proven ability to build and operationalize forecasting models (e.g., pipeline velocity, ARR forecasting) that improve accuracy and predictability. CRM & Systems Ownership Deep, hands-on experience owning a CRM (Salesforce or equivalent) and the broader GTM tech stack — configuration, data integrity, and workflow design, not just consumption of dashboards. Pricing & Quote-to-Cash Experience Hands-on experience owning pricing strategy, SKU structure, and the quote-to-cash process, ideally in a company that scaled or restructured its pricing model. AI-Forward Comfortable using AI tools to build operational leverage — automating reporting, briefings, and workflows rather than relying solely on headcount to scale. Cross-Functional Leadership Track record of partnering effectively with Sales, Marketing, Customer Success, Finance, and executive leadership to drive alignment and results. Operator Mindset Ability to move between strategy and execution, translating insights into action and driving measurable impact. Would Love for You to Have 8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics in a SaaS environment Experience supporting a high-growth SaaS company through key milestones (e.g., post-acquisition integration, scale-up, or M&A) Familiarity with modern BI, AI, and planning tools (e.g., Sigma, Adaptive, Salesforce ecosystem, AI-native reporting/agent tools) and building self-service analytics environments Experience designing and optimizing sales compensation plans at scale What You'll Get The mandate to build a consistent, predictable commercial engine — including its AI-powered tooling — rather than inherit and maintain one A growth path from individual contributor to leading the people and functions that support sales operations as Arcadia scales A mission-driven culture where your work supports better healthcare outcomes Competitive compensation and strong benefits, including Flexible Time Off A collaborative, data-driven environment focused on impact, ownership, and continuous improvement About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. This role is bonus eligible

Location: United States of America Workplace: Remote Veda builds vault infrastructure for DeFi at scale. We manage Billions in total value locked across 15+ blockchain networks, powering yield strategies for partners including Kraken, Etherfi, MetaMask and Plasma. Our protocol turns complex multi-chain DeFi positions into simple vault interfaces that institutional and retail users can actually trust. We seek individuals with high agency to join us in defining the next phase of DeFi growth and adoption. The ideal candidate takes ownership, thrives in a fast-paced environment, and adapts swiftly to evolving demands. ROLE The Compliance Director is responsible for overseeing Veda’s global compliance framework, ensuring that its vault infrastructure and DeFi strategies operate in full compliance with applicable laws, regulations, and industry standards. This role focuses on maintaining robust compliance controls across Veda’s products, partnerships, and operations, with an emphasis on custody, data protection, and regulatory requirements. The Compliance Director will report to and work closely with Veda’s General Counsel to ensure the proper policies and procedures are in place to support Veda’s operations and the compliance needs of our partners, address regulatory issues, and help create a culture of integrity and accountability throughout the organization. WHAT YOU’LL DO Regulatory Compliance & Oversight - Design, implement, and maintain Veda’s compliance programs, policies, and procedures covering AML/CFT, sanctions, data security, third party diligence, and more. - Monitor and interpret regulatory developments affecting decentralized finance. - Ensure that Veda’s products and client integrations comply with relevant financial and data protection laws (e.g. GDPR, or equivalent regional frameworks). - Manage compliance due diligence for client and partner relationships. - Act as primary compliance contact for regulators, auditors, and enterprise partners. Program Execution & Monitoring - Conduct ongoing monitoring and internal reviews to assess compliance with regulatory and operational standards. - Lead internal investigations and ensure timely remediation of compliance issues. - Maintain and report compliance metrics to the General Counsel and executive leadership. - Coordinate responses to external audits, certifications, and regulatory examinations. Policy & Control Management - Oversee and update compliance documentation, including AML policies, data retention, and information security standards. - Support risk assessments and control testing to ensure ongoing compliance and operational resilience. - Partner with Product, Security, and Engineering teams to align product design with compliance and privacy-by-design principles. Training & Awareness - Develop and deliver targeted compliance training programs for staff. - Promote a proactive compliance culture across all levels of the company. WHAT WE’RE LOOKING FOR - 5+ years of compliance or regulatory experience in fintech, financial services, or crypto. - Knowledge of AML/CFT regulations, data protection laws, and financial regulatory frameworks relevant to crypto and DeFi. - Experience managing compliance programs in regulated or partner-facing environments. - Passion and familiarity for decentralized finance and open-source ecosystems. - Proactive, self-directed, and comfortable operating in a fast-moving startup environment. WHY JOIN US? - Help shape the technical foundation of a rapidly growing DeFi ecosystem - Work directly with top-tier fintechs, protocols, and institutional partners - High autonomy and ownership in an early-stage, fast-moving team - Competitive compensation - Fully remote and globally distributed COMPENSATION AND BENEFITS Your level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge, skills and direct experience. Base salary is just one part of your total rewards package at Veda. If you are in the United States, you will also receive access to comprehensive medical, dental, and life insurance in the US.

Location: New York About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to a fair and inclusive workplace At the FT, we are committed to creating a fair and inclusive workplace where everyone has equal opportunity to succeed. We welcome and value different perspectives and strive to ensure all employees are heard and supported. We believe people do their best work when they can be themselves and have the flexibility they need to balance their work and personal lives. We are an equal opportunity employer and comply with all applicable laws prohibiting discrimination. The role / Position overview FT Specialist is seeking a Data Journalist to join our growing data journalism team, producing exclusive, data-driven reporting and visual storytelling for Ignites and BoardIQ . This role sits at the intersection of journalism, data analysis and visual design. You will be responsible for sourcing, cleaning, analysing and interpreting complex datasets to uncover original stories covering various aspects of the mutual fund and ETF industry as well as the boards that oversee those products on behalf of investors. You will also create engaging visualisations and interactive content that help our journalism stand out and deliver insights readers cannot find elsewhere. Working as part of a six-person Data Visualization team, you will collaborate closely with reporters and editors across both publications while reporting to the Managing Editor of Data Visualization. The successful candidate will be equally comfortable developing ambitious long-term investigative and analytical projects as well as delivering shorter-turnaround stories that respond to emerging industry trends and news events. We are looking for a curious, collaborative and entrepreneurial journalist who is passionate about using data to reveal meaningful stories and who is committed to continually developing their skills in a fast-evolving newsroom environment. Important: This is an editorial journalism role, not a data analyst or data science position. Candidates must have professional journalism or reporting experience. Applications from candidates whose experience is primarily in data analytics, business intelligence or data science, without demonstrated reporting experience, will be automatically rejected. Key responsibilities Develop original, data-driven stories covering the mutual fund and ETF industry as well as directors and boards that oversee those products. Source, collect, clean and analyse structured and unstructured datasets using a range of journalistic and analytical techniques. Build compelling charts, graphics and interactive visualisations that enhance storytelling and audience engagement. Identify trends, anomalies and opportunities within datasets that lead to exclusive reporting. Deliver both long-term analytical projects and shorter-turnaround assignments driven by current events and industry developments. Collaborate closely with reporters, editors and visual journalists across Ignites and BoardIQ . Support colleagues in applying data journalism techniques and interpreting quantitative information accurately. Use public records, databases, APIs, web scraping techniques and proprietary datasets to uncover new reporting opportunities. Ensure all reporting and analysis meets the highest standards of accuracy, transparency and journalistic integrity. Contribute to the ongoing development of data journalism capabilities across FT Specialist. Required skills / experience Strong analytical and problem-solving skills, with the ability to identify meaningful insights from complex information. Experience communicating data, research findings or business insights clearly to a range of audiences. Demonstrated ability to manage multiple projects and priorities in a fast-paced environment. Excellent collaboration and partner management skills, with experience working across teams and subject areas. Curiosity and a proactive approach to uncovering opportunities, trends and areas for deeper investigation. Strong attention to detail and commitment to accuracy. Experience using data, research or quantitative analysis to support decision-making, storytelling or audience engagement. An interest in developing or expanding technical skills in areas such as Python, R, data visualisation, databases or related analytical tools. Knowledge of FT products, audiences, editorial standards or internal workflows that can help accelerate impact in the role. We welcome applications from colleagues across Editorial, Product & Technology, Audience, Research, Commercial and other FT business areas who can demonstrate transferable analytical, storytelling or data-focused skills. Candidates looking to take the next step in their career and grow into a more specialised data journalism role are encouraged to apply. Please submit your application by Monday, November 30th 2026 by 5pm ET. What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, health coverage, 401k and company match, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information A reasonable estimate of the salary range for this role is $75,000–$80,000 . To ensure pay fairness, the successful candidate will be offered a salary within the estimated salary range based on a number of considerations including but not limited to: skills; experience and training; certifications; and other business and organisational needs. The disclosed range estimate is for our NYC office and has not been adjusted for other locations. At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com .

Location: Remote WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! WHY BOX NEEDS YOU Box is looking for a Business Systems Analyst III (Marketing Systems) to join our Enterprise Systems team to own and scale critical Marketing technology platforms, with a primary focus on Iterable and TrustArc. This role partners closely with Marketing Operations teams to deliver scalable, compliant, and data-driven solutions that support Box’s go-to-market strategy. As a BSA III, you will independently drive medium to high-complexity initiatives, act as a subject matter expert for assigned platforms, and serve as a trusted advisor to business stakeholders. You will influence the marketing systems roadmap, balance run-the-business support with strategic initiatives, and ensure solutions align with long-term platform scalability and compliance requirements. WHAT YOU'LL DO Serve as the primary BSA owner for Marketing platforms, with deep ownership of Iterable and TrustArc Partner with Marketing Operations, to provide consultative guidance on system capabilities, limitations, and best practices Independently lead end-to-end delivery of marketing technology initiatives, including discovery, requirements definition, backlog management, UAT coordination, and go-live readiness Translate complex marketing, data, and compliance requirements into clear functional specifications and user stories Design and support data integrations and pipelines using SnapLogic, collaborating closely with Engineering and Data teams Use SQL to analyze data, validate integrations, troubleshoot issues, and support marketing reporting and segmentation needs Evaluate current-state processes, perform fit-gap analysis, and recommend scalable, compliant marketing solutions Collaborate in an agile delivery model with Enterprise Systems, Engineering, Data, and external vendors to ensure high-quality outcomes Manage and prioritize run-the-business work, including enhancements, defects, and operational issues Contribute to the Marketing Systems roadmap, providing input on effort estimation, dependencies, and delivery sequencing WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Bachelor’s degree in Computer Science, Engineering, Business, Economics, or a related field 3+ years of Business Systems Analyst experience supporting enterprise applications Experience with Marketo , including marketing automation, campaign management, and Salesforce integration. Strong hands-on experience with Iterable, including campaigns, journeys, segmentation, data ingestion, and integrations Experience supporting TrustArc or similar consent and privacy platforms in a marketing or data environment Proven experience with SnapLogic, including designing, supporting, or troubleshooting integration pipelines Strong SQL skills for data analysis, validation, and issue resolution Solid understanding of lifecycle marketing, customer engagement, and marketing automation workflows Demonstrated ability to independently own techno-functional deliverables across analysis, design, testing, and deployment Strong stakeholder management and communication skills Preferred skills: Experience with additional MarTech, cloud computing or CDP platforms such as GCP, Segment, Marketo. Familiarity with event-based tracking, customer data platforms, and downstream analytics Experience in a SaaS, B2B, or high-growth technology environmen Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . United States Pay Range $110,500 — $138,000 USD

Location: NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the San Francisco Bay Area or New York City is $190,800-$227,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Spanish Fluency is required Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $171,720-$205,110 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote - USA At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most. The Finance organization owns product strategy and bid development, long term profitable growth strategy and new market evaluation and execution, and strategic projects. In this role, you will report to the Chief of Staff to the CFO. Clover Health is seeking a dynamic, strategic, and highly analytical leader to join our team as the Senior Manager, Medicare Product & Market Intelligence. This pivotal role is responsible for long-term profitable growth strategy, bid strategy and pricing, AEP planning, and execution of strategic projects. Reporting to the Chief of Staff to the CFO, this role will lead the development and execution of Medicare growth, product, and bid strategies, bringing together financial, market, operational, and competitive insights to influence enterprise decisions. The Senior Manager will frame strategic options, recommend tradeoffs, and align cross-functional leaders around plans that support profitable growth. This is an ideal opportunity for a strategic thinker who excels at complex problem-solving and can translate data into actionable, market-specific plans, and execution. As a Senior Manager, Medicare Product & Market Intelligence, you will: Bid Strategy & Program Management: Lead the annual bid development process, ensuring alignment between strategic goals, financial targets, and benefit design. Define the PBP-specific strategy considering positioning, growth potential, MCR targets, and service area. Recommend innovative supplemental benefit offerings. Competitive Intelligence: Build and lead Clover’s competitive intelligence capability, integrating competitor enrollment, benefit design, pricing, market strategy, and broader industry trends into recommendations that shape product, bid, and market decisions. Develop scalable, AI-enabled tools and frameworks that enable ongoing use across the organization. Product Strategy: Evaluate the performance and strategic fit of the product portfolio. Develop and present data-driven recommendations for product enhancements, repositioning, or new plan launches to achieve profitable growth. Benefit Strategy: Shape detailed strategy for benefit changes, partner with Actuarial on financial impact and Growth team on sales impact and competitive positioning. P&L Modeling: Develop and interpret multi-year scenario models to forecast membership growth and financial performance and inform long-term strategic decisions. New Market Evaluation and Execution: Drive evaluation of new geographic markets. Develop and execute the playbook for market entry, defining resource needs, key milestones, and cross-functional ownership from initial analysis to operational launch (network adequacy, bid strategy, growth execution). Performance Reporting: Oversee analysis and preparation for monthly business reviews in partnership with the Chief of Staff. Special Projects: Lead the evaluation and strategy development for innovative partnerships and other priority growth initiatives. Execute and own projects end to end, from recommendation through implementation. Success in this role looks like: Successfully leading the annual bid process in partnership with the Chief of Staff, delivering a competitive and financially sound product portfolio that supports profitable membership growth. Acting as a SME with Clover’s and competitor’s benefits, and working cross-functionally with Actuarial, Finance, Growth, and Operations to implement benefits. Owning the development and launch of new, scalable AI-enabled tools and reports that provide actionable competitive intelligence to leadership and key business partners. Creating robust enrollment and financial models that directly inform and influence the company's long-term growth strategy, including decisions on product design and new market entry. You should get in touch if: Bachelor’s degree in Finance, Economics, Business, Healthcare Administration, or a related field; MBA or other advanced degree highly preferred. 7-10+ years of experience in strategic planning, corporate development, finance, or management consulting, with a strong preference for experience within the Medicare Advantage or managed care industry. Exceptional quantitative analysis skills; ability to build and manage high level multi-year financial and membership scenario models. Deep understanding of Medicare Advantage economics, bid mechanics, and the drivers of profitable growth. Deep understanding of Medicare benefits and pricing. Demonstrated experience leading market expansion or new product development projects from concept to execution. Proven ability to analyze competitor strategies and market trends to inform business decisions. Excellent project management skills and experience leading large-scale, cross-functional initiatives. Outstanding communication and presentation skills, with the ability to distill complex information into clear, actionable insights for an executive audience. A proactive, results-oriented mindset with the ability to thrive in a fast-paced, dynamic environment. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $129,200 — $168,000 USD

Location: Remote (USA) Workplace: remote Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.  Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.  Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.    Why This Role Is Important to Arcadia Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.  As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.    What Success Looks Like In 3 months You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations In 6 months What You'll Be Doing Design and iterate on agent behavior across real, live workflows, including long- horizon , multi-turn agentic tasks Design retrieval and context architecture so the right source data reaches a model in the right structure and agents remain grounded in real data rather than filling gaps with assumptions Design memory and state handling across multi-turn and multi-agent flows, determining what is carried forward, summarized, or dropped and why Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior Improve performance through prompting, tool-use strategy, and context construction, validated through direct experimentation rather than guesswork Build and run evaluations against real production conditions to measure performance, regressions , failure modes, and edge cases Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost , not just frequency , and monitor those measures against production behavior Design and validate escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior Partner closely with Product and product managers to ensure agents are not just capable, but steerable, trustworthy, and ready to scale What You'll Bring Bachelors degree in Engineering or related field and/or masters of Data Science or related field 4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix Would Love for You to Have Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards What You'll Get The opportunity to define how agent performance, safety, and readiness are measured for production healthcare workflows Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform A mission-driven company working to improve how patients receive care A flexible, remote-friendly culture with personality and heart Employee-driven programs and initiatives for personal and professional development Membership in the talented, energized, diverse, and purpose-driven Arcadian community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Ciudad de México, Mexico Workplace: hybrid Location: Mexico City (Hybrid for Mexico location and remotely for others locations) | Department: Strategy D&A Office Company: NOVACARD Be part of NOVACARD’s transformation into a truly data-driven fintech. We’re looking for a Strategy & Data Governance Analyst — a key contributor bridging business strategy, financial analytics, and enterprise data management. Your mission is to build a data-empowered decision culture: translate data into strategic insights, ensure data quality and governance, and support data-driven business planning. 📝 What You’ll Do – Responsibilities: 📈 Drive Strategic Analytics ·       Analyze company performance across key fintech metrics: acquisition, activation, retention, monetization, and churn. ·       Build and maintain unit-economics models to evaluate channel profitability, LTV/CAC dynamics, and payback periods. ·       Identify growth drivers, operational inefficiencies, and levers for strategic improvement. ·       Provide analytical support for strategic planning, quarterly targets, and investment prioritization. 🧠 Lead Data-Driven Transformation ·       Design and implement a framework for data-driven decision-making across departments. ·       Establish standardized KPI definitions, reporting hierarchies, and accountability chains. ·       Support leadership in translating business goals into measurable data objectives. 🧩 Build Data Governance Framework ·       Coordinate creation and maintenance of core governance artifacts: ·       Metadata descriptions ·       Enterprise Data Catalog ·       Data Lineage (technical and business flow mapping) ·       Business Glossary (data stewards and owners register) ·       Data Quality Rules & Profiling metrics ·       Data Observability & Monitoring dashboards ·       Collaborate with IT, Data Engineering, and Product teams to ensure reliable and transparent data flows. 🔍 Maintain Data Quality & Trust ·       Define and monitor data quality KPIs: completeness, consistency, timeliness, and accuracy. ·       Investigate data anomalies and drive root-cause analysis with responsible teams. ·       Build automated data quality and observability processes within DWH and reporting layers. 🧪 Run Strategic Experiments ·       Design and analyze A/B and multivariate tests supporting product and business hypotheses. ·       Measure incremental impact of product, pricing, and communication changes on key business metrics. ·       Apply statistical rigor to evaluate significance and scalability of experimental results. 📊 Deliver Executive Insights ·       Develop dashboards and reports that translate complex data into actionable recommendations for management. ·       Support financial planning, forecasting, and scenario analysis with data-driven models. ·       Ensure consistent alignment between operational KPIs and strategic company goals. 🤝 Cross-Functional Collaboration ·       Act as an interface between Strategy, Product, Data, and Finance teams. ·       Promote data stewardship culture and educate teams on proper data usage and governance principles. ·       Facilitate adoption of data-governance tools and processes across the organization. 📝 Regular Tasks: ·       Maintain financial and operational KPI dashboards in Power BI (or similar). ·       Conduct deep-dive analyses on acquisition, retention, and monetization metrics. ·       Support management in quarterly OKR reviews with analytical insights and forecasts. ·       Curate metadata, lineage, and glossary entries for critical datasets. ·       Track implementation of governance policies and compliance with data ownership model. ·       Evaluate effectiveness of data quality monitoring tools and workflows. ·       Prepare and present analytical materials for leadership and board-level reviews. 💻 Skills & Tools: ✅ SQL – advanced level for analytics and governance queries. ✅ Python – for modeling, statistical analysis, and data validation. ✅ Power BI (or similar-  Tableau, Looker etc) – for data storytelling and executive reporting. ✅ Data Governance Platforms – experience with Ataccama, Collibra, Alation, OpenMetadata or etc. ✅ DWH & Integration – understanding of pipelines, data lineage, and data catalog integration (Postgres, etc.). ✅ Statistics & Experimentation – hypothesis testing, regression, causal inference, cohort analysis. ✅ Financial & Strategic Analysis – familiarity with unit economics, LTV, CAC, margin modeling. 🌟 Soft Skills: 🗣️ Strategic Communication – ability to distill analytical insights into concise strategic narratives for executives. 🧩 Systems Thinking – connects operational processes, data flows, and financial outcomes. 📋 Project Management – coordinates cross-team governance initiatives. 🔎 Critical Thinking – detects weak points in data logic and decision frameworks. 🤝 Stakeholder Leadership – builds alignment among Product, Risk, Marketing, Operations, Legal, Finance, DWH and IT. 🚀 Change Catalyst – inspires teams to adopt data-driven practices and maintain analytical discipline.

Location: Houston, Texas, United States At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost, delivering the highest value to those who need it most. We’re looking for a CX Performance and Enablement Manager to own the systems, data, and quality programs that allow our Houston Member Engagement Center to perform at its best. Reporting to the Director, you will lead Quality Assurance and Workforce Management and hold functional oversight of Operational Improvements, Product, Tools, and AI Champion work for the center. You will make sure the right people are scheduled at the right time, every interaction is measured and coached to a consistent standard, and the center’s tools and processes keep getting better. Our member experience center operates between 8:00am and 8:00pm local time . Coverage planning must support these hours on a rotating basis, including weekend coverage during our peak season: Monday–Friday (April 1 – October 1) Monday–Sunday (October 1 – March 31) As our CX Performance and Enablement Manager, you will: Quality Assurance Lead the QA team, including the QA Lead and QA Analysts, and own the Houston QA program, rubric, and scoring standards. Ensure the team completes the required number of QA evaluations each week and month, with consistent coverage across agents, supervisors, and call types. Run regular calibration sessions with supervisors, trainers, and QA to keep scoring consistent and fair. Report QA results and trends to leadership and partner with supervisors and Learning & Development to turn findings into coaching and training. Workforce Management Own forecasting, scheduling, and real-time management so the center has adequate coverage for every use case, seven days a week. Plan for holidays, peak season, planned and unplanned absences, PTO, and campaign-driven volume, and adjust staffing and schedules proactively. Balance inbound call volume against outbound campaign demand in partnership with the Senior Manager. Measure and improve forecast and coverage accuracy; publish intraday and weekly staffing reports and flag gaps early. Maintain schedule adherence and attendance definitions and reporting (including breaks, lunches, and exceptions) used by supervisors. Functional oversight Operational Improvements: Identify, prioritize, and lead process improvements that reduce handle time, errors, and rework and improve the member and agent experience. Document processes and track the impact of changes. Product: Act as the center’s voice to Product and Engineering. Gather and prioritize agent and member feedback, write requirements, test releases, and communicate product changes to the floor. Tools: Own the center’s toolset, including telephony and CRM, WFM, QA, and reporting tools. Manage configuration, access, vendor and IT relationships, KPI definitions and dashboards, and data accuracy. AI Champion: Lead the center’s use of AI. Identify and pilot use cases, support responsible adoption by agents and supervisors, train the team, measure results, and partner with compliance and IT on governance. Leadership and Partnership Partner with the Director, Senior Manager, supervisors, Learning & Development, and teams outside Member Engagement to translate data into action. Hire, coach, and develop your direct reports and build clear ownership and documentation for each functional area. Success in this role looks like: QA evaluations completed per week and per month WFM accuracy: adequate coverage for all use cases, seven days a week, including holidays, absences, and peak periods Product Prioritization List: Comprehensive and product prioritization list with completed items every quarter and is up to date. AI Enhancement List: AI functionality deployments that show efficiency gains every quarter and up to date list. You should get in touch if: You have 5+ years of experience in a contact center environment, including hands-on experience in quality assurance, workforce management, or operations, and 2+ years leading a team. You have experience with forecasting, scheduling, and real-time management tools, and with QA programs, rubrics, and calibration. You are comfortable owning tools, process improvement, and product feedback, and translating data into clear recommendations. You are curious about AI and have experience introducing new technology to frontline teams. You have excellent analytical, written, and verbal communication skills and work well with senior stakeholders. You have bilingual proficiency in English and Spanish is a plus. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-HYBRID Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $107,700 — $140,000 USD

Location: Atlanta Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job Description We are looking for a seasoned underwriter with a background in payments, due diligence, and financial analysis to join our Platforms Underwriting team in Atlanta. You will be part of a team that is responsible for underwriting applications for customers utilizing Checkout.com http://Checkout.com’s solution for platforms, primarily Payment Facilitators, Marketplaces, and Staged Digital Wallet Operators. This team focuses on analysis relevant to Customer Due Diligence, Enhanced Due Diligence, Business Model, Credit, and Financial Analysis. This role offers unique exposure to our core business areas, collaborating closely with our key internal players (Commercial, Compliance, Risk, Legal teams and Senior Management) and our high-value merchants and partners. How you'll make an impact - Conduct business model analysis and a holistic assessment of a customer’s risk profile, leveraging your proficient-level understanding of the risks and requirements of different Platform models (ISVs, Payfacs, Marketplaces, Staged Digital Wallets, MORs). - Conduct customer due diligence and enhanced due diligence analysis on prospective customers including KYC, KYB, PEP, Sanctions, and Adverse Media screening. - Conduct expert-level analysis of P&L, balance sheet, and cash flow statements of Platform models and other high-risk sectors. - Prepare persuasive summaries to internal stakeholders and risk committees, identifying mitigants and making balanced recommendations for each deal. - Represent the Platform Underwriting team in leading and attending customer calls and meetings alongside Sales or Account Managers. - Approve individual credit submissions in line with approval authority. - Identify operational issues and areas for improvement, and make detailed recommendations on how to improve the merchant onboarding experience. - Act as a mentor to new or junior team members through training initiatives and credit approvals. - Foster a culture of collaboration with key internal stakeholders, in particular Sales/Account Managers, and first and second line Risk and Compliance personnel and Legal. - Contribute to department and cross-functional projects/initiatives as required. What we’re looking for - Proficient-level understanding of Checkout's Platform product offering, including features and limitations, and the ability to independently classify different Platform models. - Expert-level financial statement analysis and credit exposure assessment ability. - Demonstrated ability to make sound judgments, balancing risk and reward. - Competent escalation management, acting with urgency to ensure escalations are prioritized, owned, and resolved effectively. - Ability to continually monitor and independently manage competing priorities and adjust accordingly without impact to SLA attainment. - Excellent written and interpersonal communication skills, with concise presentation skills and the ability to deliver complex messages clearly. - A passion for operational improvement initiatives and the ability to contribute to broader department initiatives and projects. - Possess a ‘customer first’ approach to delivering creative solutions. Experience you'll bring to the role - 6+ years of direct experience related to financial analysis or merchant underwriting. - 5+ years of work experience related to due diligence, merchant underwriting, or equivalent underwriting work. - Demonstrable experience related to customer due diligence, enhanced due diligence, merchant underwriting, credit insurance, and/or commercial lending. - Subject matter expertise in AML/CTF and/or underwriting and financial analysis. - Domain expertise within the payments or Fintech industry will be preferable. - Previous experience coaching or mentoring is desirable. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion The Role As a member of the analytics team, you bring order to vast amounts of internal and external data so OnePay can make better data-driven credit decisions, faster. You’ll own credit and product analytics for our in house liquidity products driving smarter decisions, better outcomes for our customers and growth for the business. You understand that risk is about more than minimizing losses and are eager to work cross functionally with product, engineering and data science teams to drive the business forward In this role, you will: - Own credit strategy end-to-end across advance, overdraft and other credit products — creating policies that balance growth and risk - Think holistically about customer behavior, not just program-level metrics — connect segmentation and behavioral signals across products to uncover new insights - Launch new credit products from scratch balancing first principles and limited data to scale innovative experiences with a credit and product lens - Leverage AI-powered tools and techniques to accelerate analysis, develop and validate predictive insights, and push the boundaries of what’s possible in product analytics. - Share insights and recommendations to senior leadership and stakeholders to influence the direction of the business You bring - 4-8 years of professional experience in credit analytics with a proven track record of leveraging quantitative analyses to drive business or product changes in a fast-paced environment. - Demonstrated experience with consumer underwriting strategy and/or portfolio risk analytics — cash advance, overdraft, BNPL, or short-term consumer lending experience is a strong plus. - Advanced SQL and AI skills, with the ability to independently pull and analyze complex datasets. - Strong analytical thinking and problem-solving skills — you can go from ambiguous questions to clear insights. - Intellectual curiosity to look beyond the ‘what’ and answer the ‘why’. - An act-like-an-owner mentality. We have a bias toward taking action. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Barcelona Workplace: remote About Collectly   Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.   Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.   There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.    About the role We're hiring a Senior Software Engineer to build our pre-service products — the part of the platform that runs before a patient's visit: insurance eligibility and benefits, prior authorization, referrals, and patient cost estimates. Most of this work is under the hood. No single source in healthcare gives a complete answer, so we have many ways to extract the data we need — and the real engineering is in combining and interpreting them. You'll build AI-based workflows that weigh what each source returned, resolve the conflicts, and produce the most reliable answer we can, and use production data to find where we fall short on real customer problems. Our stack is Python-first, and we're looking for engineers who are comfortable designing and evolving backend systems in Python. You'll collaborate closely with the founder, engineering leadership, product managers, designers, and fellow engineers. We are a hybrid company, partly based in Santa Monica, USA and partly remote, spread out around the United States & Europe. Key responsibilities In this role you will • Build AI-based workflows that combine and interpret data from multiple extraction channels to produce reliable answers. • Analyze production data to find and fix accuracy gaps on real customer problems. • Completely own your features end-to-end, from product requirements, code, testing, observability, rollout and maintenance. • Collaborate with the founder, PMs, designers, and other engineers to navigate trade-offs and build a world-class product. • Work with urgency to build critical features with a keen attention to detail and high-quality maintainable code. Required qualifications Must-haves • At least 5 years experience building complex backend systems. • Strong Python. • Fluency with AI-assisted development — we use agentic coding tools (Claude Code and similar) as part of day-to-day engineering. • A passion for building and delivering exceptional products. • The ability to navigate a fast-paced work environment. • Exceptional written and oral communication skills. Nice-to-haves • Experience with our technology stack: Python, Flask, SQLAlchemy, PostgreSQL, Redis. • Experience shipping LLM-based features to production. • Healthcare experience: eligibility and benefits, revenue cycle, EDI/X12, clearinghouse or EHR integrations. Please, note that this is a B2B contract with Collectly US legal entity. Collectly is a tech-enabled patient billing platform that works as an add-on for your EHR/PM. Collectly accelerates and increases patient cash flow, streamlines post-service billing operations, and provides the best patient experience that works for all demographics.   Please, see a short video about us

Location: Remote (North America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE Clipboard is looking for a Sales Operations Analyst to help build and run the systems behind our sales organization. You'll work across Salesforce, data, automation, and internal tools to help our sales team operate more effectively. That might mean building an automation that eliminates a recurring workflow, investigating a messy data problem, redesigning part of our Salesforce setup, or building a new system from the ground up. We are a small team with an unusual operating model. Much of our execution runs through AI agents that we direct and quality-check, allowing each analyst to operate with the leverage of a much larger team. This is equal parts builder and operator. You'll own systems end to end, work through ambiguous requests from reps and leadership, and be accountable for making sure the things you build actually work. WHAT YOU'LL DO - Own live systems. Take ownership of production systems such as account distribution, deal intelligence, competitor tracking, and data sync pipelines. You'll be accountable for their accuracy and reliability. - Solve ambiguous problems. Work through requests from sales reps, managers, and leadership, figure out what is actually needed, and execute quickly. - Direct AI agents. Write specs and prompts, supervise AI agents, and rigorously QA their output before it touches production data. - Build automations and tools. Create scripts, scheduled jobs, Slack bots, and lightweight web apps that turn recurring manual work into scalable systems. - Analyze and report. Use SQL and other tools to answer important revenue questions and build reporting the organization can trust. - Guard data quality. Handle merges, deduplication, account mapping, enrichment, and other work required to keep our systems accurate at scale. WHAT WE'RE LOOKING FOR - Evidence of building. You've built scripts, automations, tools, systems, or other solutions to real problems. - AI-native working style. You already use AI to multiply your output and understand where it can fail and how to verify its work. - High judgment under ambiguity. You can take a loosely defined problem, figure out what matters, and know when to act versus when to ask. - Strong attention to detail. You're comfortable being the last line of defense before changes affect production systems and large datasets. - Bias to ownership. When something you own breaks, you don't just fix the immediate issue. You look for the underlying problem and improve the system. SQL and Python experience are strong pluses, but we're more interested in your curiosity, judgment, and ability to ship than checking every technical box. NICE TO HAVE - Salesforce administration or development experience, including flows, SOQL, or data model design. - Experience in Sales Operations, Revenue Operations, Business Operations, analytics, or a similar environment. - Experience building automations with tools, scripts, APIs, or AI agents. INTERVIEW PROCESS 1. Application Review – We'll review your experience and evidence of things you've built, automated, or owned. 2. Take-Home Assessment – A practical, ~2-hour assessment using a fictional company, mock website, and CRM. You'll have 48 hours to complete it, and AI tools are encouraged. 3. Technical Walkthrough – A 30-minute session where you'll demo what you built, explain your decisions, and make a small live change to your system. 4. Manager Interview – A 30-minute conversation focused on communication, ownership, judgment, and how you operate under ambiguity. 5. Final Steps / Offer! – Some candidates may have an executive conversation, followed by references and an offer. WHAT WE OFFER - Competitive base salary - Insurance benefits + 401k options - Unlimited PTO and flexible holidays - Remote-first working environment To get a better understanding of the general type of people we want to hire, you can check out our blog here. https://creatingvalue.substack.com/     Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.