Location: Dubai, United Arab Emirates
Workplace: onsite
About You
As Head of Investor Capital and Relations, Middle East, you will operate independently in region with a global reporting line and executive sponsorship, and with the mandate to build the firm's Middle East franchise from first principles: the coverage map, the institutional relationships, the office and, ultimately, the regional team.
This is a builder's role. You will own senior coverage of the region's sovereign wealth funds, government related entities and family offices, lead the office establishment and hub determination between DIFC and ADGM, and coordinate closely with counsel and the firm's government relations workstreams as you build a durable Gulf franchise.
About the Opportunity
Xsolla is seeking a Head of Investor Capital and Relations to be the firm's senior presence in the Gulf and own its most strategically important capital relationships: the region's sovereign wealth funds, government related entities and principal family offices. The GCC is executing one of the most ambitious government backed investment programs in the history of the games industry, and this seat exists to convert that alignment into anchor limited partner relationships, co-investment partnerships and strategic financings for the firm's investment vehicles and transaction pipeline.
The corporate title for this seat is Executive Director, with a defined path to Managing Director tied to franchise milestones. The seat will have one direct report initially, a Regional Relationship Manager, to be hired following office establishment.
The Head of Investor Capital and Relations, Middle East will be based in Dubai (DIFC) or Abu Dhabi (ADGM), with the hub determination in progress and open to the successful candidate's input, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of 50 percent or more across the GCC and wider MENA, with periodic travel to Los Angeles and New York. This is a full time position; the regional package will be structured with local counsel.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
About Us
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
RESPONSIBILITIES
Key Responsibilities
Sovereign and Institutional Coverage
Own sovereign coverage. Own senior coverage of the region's sovereign wealth funds and government related entities, including their gaming, technology and entertainment investment vehicles, with documented access paths and personal ownership of the firm's most senior regional relationships.
Build family office coverage. Build and maintain coverage of the GCC's principal single and multi family offices, regional institutional investors and banks, with complete, current records in the firm's relationship platform.
Map the counterparties. Map the decision making architecture of each priority institution, including investment committee cadence, mandate criteria, co-investment appetite and approval chains, and maintain that intelligence as a living asset.
Capital Formation and Transactions
Lead regional fundraising. Lead regional pre-marketing and fundraising processes for the firm's investment vehicles within applicable private placement and promotion regimes, coordinating with counsel on the marketing approach for each jurisdiction.
Originate co-investment dialogues. Originate and manage sovereign co-investment dialogues alongside fund principals, and support strategic and government aligned financing conversations through to execution.
Own diligence processes. Manage institutional diligence processes end to end, including DDQ coordination, data room support, operational due diligence visits and reference management.
Franchise and Regional Platform
Advise on the hub decision. Advise the hub determination between DIFC and ADGM, and lead the establishment of the regional office with Legal and Finance, including regulatory positioning of the firm's regional activities.
Build the region's presence. Build the firm's presence across the region's priority investment forums and convening platforms, and run a regional events calendar that converts presence into qualified pipeline.
Coordinate with government relations. Coordinate deliberately with the firm's government relations and sovereign engagement workstreams so that capital coverage and institutional diplomacy reinforce one another.
Build the regional team. Recruit and develop the regional Relationship Manager and subsequent hires; establish coverage and CRM standards for the region.
Risk and Controls
Ensure regulatory compliance. Ensure all regional marketing and promotion activity complies with applicable regimes, including DIFC and ADGM promotion rules and the private placement frameworks of each GCC jurisdiction, in coordination with counsel.
Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination with the firm's compliance processes, and escalate reputational risk considerations early.
REQUIREMENTS
Candidate Profile
Experience
10 or more years covering MENA institutional capital from an investment bank, sovereign investor, placement agent, asset manager or family office platform, including at least 5 years in a senior client facing capacity.
Demonstrable senior relationships inside GCC sovereign institutions and principal family offices, with a referenceable record of capital raised, commitments secured or strategic partnerships executed in the region.
Existing relationships across the region's sovereign gaming, esports and digital entertainment programs and their investment arms are a strong advantage, as is a cumulative placement or capital formation record in the region of USD 500 million or more.
Domain Expertise
Working knowledge of the regional regulatory landscape relevant to fund marketing and promotion, including the DIFC and ADGM frameworks and private placement practice across the GCC.
Experience marketing alternative strategies such as credit, special situations or private equity to sovereign and family office investors, including familiarity with Shariah aware structuring considerations, is preferred.
Experience establishing or operating a regulated or exempt presence in the DIFC or ADGM is preferred.
Skills and Competencies
Deep cultural fluency and protocol judgment in sovereign, government and family office settings, and the discretion those relationships demand.
Proven ability to operate independently in region on a global platform, with disciplined reporting, pipeline management and follow through.
Exceptional written and verbal communication skills in English; Arabic language fluency is preferred.
A high degree of ethics and integrity, with a clean regulatory and disciplinary history.
Education and Credentials
A bachelor's degree is required.
A CFA or CAIA charter, or equivalent, is preferred.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical plan, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the UAE Personal Data Protection Law:
Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact careers@xsolla.com
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: Singapore
Workplace: onsite
About Xsolla
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
About the Opportunity
Xsolla is seeking a
Head of Investor Capital and Relations
to build the firm's Asia Pacific capital franchise from Singapore. The region combines the world's deepest gaming markets with some of its most sophisticated institutional capital, and this seat exists to connect the two for the firm: sovereign and state linked investors in Singapore, institutional investors and strategics across Korea and Japan, capital markets counterparties in Hong Kong and Australia, and the regional family office community.
The corporate title for this seat is Director, with a defined path to Executive Director tied to franchise milestones, including the 2027 regional coverage plan and team build. There are no direct reports initially; regional analyst support and a 2027 hiring plan are owned by this seat.
The Head of Investor Capital and Relations, APAC will be based in Singapore, in office, leveraging Xsolla's existing APAC presence, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of approximately 40 to 50 percent across Southeast Asia, North Asia and Australia, with periodic travel to Los Angeles. This is a full time position; Employment Pass sponsorship is available, with the package structured with local counsel.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
Role Overview
As Head of Investor Capital and Relations, APAC, you will own senior institutional coverage across the region, spanning sovereign and state linked investors, pensions, insurers, asset managers, funds of funds and family offices, alongside gaming, technology and media strategics across Korea, Japan and Greater China. You will own the coverage map, the relationships and the regional plan, operating with a global reporting line and the support of the firm's existing APAC operating footprint.
This is a builder's role. You will establish the coverage standards, relationship infrastructure and regional plan that allow Xsolla to engage APAC's institutional capital with discipline, while coordinating closely with counsel on marketing approach and applicable regulatory regimes across Singapore, Hong Kong, Korea, Japan and Australia.
Key Responsibilities
Institutional and Strategic Coverage
Own institutional coverage. Own senior coverage of APAC institutional capital, including sovereign and state linked investors, pensions and insurers, asset managers, funds of funds and regional family offices, with complete, current records and documented access paths in the firm's relationship platform.
Build strategic coverage. Build dedicated coverage of gaming, technology and media strategics across Korea, Japan and Greater China as limited partners, co-investors and transaction counterparties.
Map the counterparties. Map each priority institution's decision architecture, including mandate criteria, allocation cadence, co-investment appetite and approval process, and maintain that intelligence as a living asset.
Capital Formation and Transactions
Lead regional fundraising. Lead regional pre-marketing and fundraising support for the firm's investment vehicles within each jurisdiction's private placement and offering regimes, coordinating with counsel on the marketing approach for Singapore, Hong Kong, Korea, Japan and Australia.
Own diligence processes. Originate and manage institutional diligence processes end to end, including DDQ coordination, data room support and operational due diligence visits.
Support transactions. Support cross border financing and strategic transaction conversations alongside the Americas and MENA coverage teams and fund principals.
Franchise and Regional Platform
Build the region's presence. Build the firm's presence across the region's priority investment and gaming industry forums; run the APAC events calendar and convert presence into qualified pipeline.
Develop the regional plan. Develop the 2027 regional coverage plan, including market prioritization, any additional country coverage and the regional hiring sequence, for approval by the Group Head.
Set coverage standards. Establish coverage and CRM standards for the region and enforce the group's interaction logging discipline.
Risk and Controls
Ensure regulatory compliance. Ensure all regional marketing and offering activity complies with applicable regimes and the firm's policies, in coordination with counsel, including Singapore's frameworks for fund offers to institutional and accredited investors.
Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination, and escalate reputational risk considerations early.
Candidate Profile
Experience
8 or more years of progressive experience in APAC institutional coverage, capital formation, investment banking or investor relations at a bank, asset manager, placement agent or sovereign investor, including significant client facing responsibility.
Demonstrable relationships across Singapore's institutional community and at least one of the Korean, Japanese or Greater China institutional or strategic investor markets, with a referenceable record of capital raised or partnerships executed.
Sector experience across gaming, interactive entertainment, technology or media, or coverage of strategics in those sectors, is a clear advantage.
Domain Expertise
Working knowledge of regional fund marketing and private placement practice, including Singapore's institutional and accredited investor frameworks.
Experience marketing alternative strategies such as credit, special situations or private equity to Asian institutions is preferred.
Experience operating under the Monetary Authority of Singapore regulatory framework, including holding or having held representative status with a capital markets services license holder or operating within an applicable exemption, is preferred.
Skills and Competencies
Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones.
Exceptional written and verbal communication skills in English; professional fluency in Mandarin, Japanese or Korean is preferred.
A high degree of ethics and integrity, with a clean regulatory and disciplinary history.
Education and Credentials
A bachelor's degree is required.
A CFA or CAIA charter, or equivalent, is strongly preferred.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
This is a unique role that sits at the intersection of economics, analytics, product, and strategy. You’ll combine rigorous quantitative analysis with customer research and commercial thinking to shape how Fivetran prices, packages, and monetizes its products.
What You’ll Do
Analyze product usage, deal, financial, and billing data to model pricing, packaging, and monetization scenarios.
Design frameworks to assess willingness to pay, customer value, and price realization across customer segments and product lines.
Conduct research on pricing strategies, packaging models, and monetization approaches across comparable and adjacent markets.
Lead pricing and packaging strategy for new product launches, partnering with Product, GTM, and Finance to define commercial models
Build value-based pricing and econometric models to quantify elasticity, customer ROI, and lifetime value.
Design and execute pricing experiments
Synthesize quantitative analysis, customer research, and competitive intelligence into executive recommendations that influence pricing strategy.
Drive customer and prospect research to understand purchasing behavior, value perception, and pricing friction.
Partner closely with Product, Analytics, Finance, Sales, Marketing, and Legal to deliver end-to-end pricing initiatives.
Define KPIs and dashboards that measure pricing performance and identify optimization opportunities.
Continuously evolve our pricing and packaging strategy to improve ARR growth, customer adoption, and value realization.
Skills We’re Looking For
5–8 years designing or operating SaaS or sophisticated B2C pricing models, preferably with usage‑based or behavioral pricing experience
Deep quantitative chops—an advanced degree (PhD/MSc) in Economics, Statistics, Operations Research, Applied Math, or similar
Fluency in SQL and Python for large‑scale data analysis; proficiency with BI tools such as Looker or Tableau; bonus for dbt
Hands‑on experience with conjoint, MaxDiff, Gabor-Granger, or Van Westendorp surveys and causal experiment design
Strong attention to detail and data analysis skills – including interpreting results and recommending actions
Proven record of turning complex models and analyses into recommendations and shipping changes that moved ARR, gross margin, or NRR
Collaborative mindset with Product, Analytics, Finance, Sales, and Legal; you can navigate from whiteboard to contract terms with ease
Strong communication and presentation skills with ability to influence at the executive level
#LI-DJ1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$209,378
—
$261,723 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for growth engineers to join our growth team. This key role will help drive user acquisition, engagement, retention, and monetization through data-driven strategies and technical implementations. At Anthropic, we're not just building AI tools; we're reimagining how AI can enhance and expand its user base! As a member of the growth team, you will have a unique opportunity to shape our growth strategy. You will work with a cross-functional team of engineers, data scientists, marketers, and product managers to design, implement, and optimize growth initiatives that scale our AI-powered tools and maximize their impact.
Key responsibilities
Develop and implement technical solutions to support user acquisition, activation, retention, and revenue growth
Design and execute A/B tests and experiments to optimize user onboarding, feature adoption, subscription conversion, and overall product experience
Collaborate with product and marketing teams to identify growth opportunities and translate them into technical requirements
Minimum qualifications
Experience working on user growth (acquisition, activation, retention, monetization) or have worked in a revenue focused organization like ads.
Have experience full-stack development (web/React and backend), and experience with data analysis and experimentation frameworks
Take a data-driven approach to problem-solving, with a keen eye for identifying patterns and opportunities in user behavior and metrics
Are passionate about the potential of AI to reach and benefit a wide audience, and eager to tackle challenges in scaling AI products
Thrive in a fast-paced, collaborative environment and enjoy working closely with cross-functional partners and teammates
Preferred qualifications
5+ years of experience as a software engineer
Have ideas for experiments to run to drive user growth or monetization
Able to dive into data and identify opportunities
Possess a vision for the future of AI product growth and a drive to make that vision a reality
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
Hi, I’m Josh, Engineering Manager at
Customer.io
. We’re looking for a curious, AI-forward Developer Experience Engineer to join our Integrations team and help us build the tools that developers rely on to integrate with
Customer.io
.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a developer using your tools, not just an engineer building them. You care about API design, developer experience, and everything in between.
A healthy skepticism for “the way things are done”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Build and evolve
Customer.io
's SDKs across platforms - including Android, iOS, Node, and Go - and the developer tools that support them
Lead SDK initiatives end to end: set technical direction, write the code, manage the release, and own the outcome
Improve SDK delivery infrastructure - CI, automated testing, versioning, publishing, and release processes - so shipping is reliable and low-friction
Partner closely with product and design to turn loosely defined goals into a great developer experience
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Use AI agents to make multi-file changes across unfamiliar codebases and languages by scoping the work, writing the prompt, and verifying the output
Bring strong customer empathy to the role - understanding what the engineers integrating with our SDKs actually need, and occasionally engaging directly with them
What we're looking for
Expert-level competency in at least one established programming language, with strong software design and API design fundamentals
Experience building and evolving mature, production-quality software, with a clear understanding of how systems fit together and how other developers consume them
Exceptional fluency with current LLMs and agentic coding tools (e.g., Claude, Cursor, Codex) - using AI to understand unfamiliar codebases, work across languages, and run things in parallel or autonomously
High autonomy in ambiguous environments - you clarify the problem, validate its value, and drive implementation without close direction
Strong written and verbal communication, with the ability to explain technical decisions and tradeoffs clearly
Ability to work effectively across multiple languages and stacks; prior experience in every language we support (Swift, Kotlin, Node, Go) is not required
Nice to have: experience building external-facing SDKs, APIs, or developer tools; experience owning CI, testing, versioning, or release infrastructure; or forward-deployed engineering experience.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call
(30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager & AI Skills Interview (60 mins)
- We'll explore ownership, autonomy, and collaboration, then dig into how you actually use AI in your day-to-day workflow.
Practical AI-Enabled Coding Round (60 mins)
- A live, collaborative session where you'll extend a sample SDK using AI tools. Wwe want to see how you think and work with AI as part of your process.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Panama City, Panama
B2B Sales Development Representative
(SDR) focuses on outbound prospecting and inbound lead qualification. Their primary goal is to research ideal targets, initiate contact, and schedule qualified meetings for Account Executives to close. This role forms the foundational top of the sales pipeline.
Core Responsibilities
Outbound Prospecting:
Build targeted lead lists and execute multi-channel outreach via cold calling, personalized email sequences, and LinkedIn.
Lead Qualification:
Assess inbound and outbound leads using standard frameworks to determine the prospect's needs, budget, authority, and timeline.
Meeting Scheduling:
Conduct initial discovery calls to spark interest, answer basic product questions, and book demos for Account Executives.
Pipeline Management:
Log all outreach activities, call notes, and prospect interactions into a Customer Relationship Management (CRM) platform (e.g., Salesforce, HubSpot).
Collaboration:
Partner with marketing and sales leadership to refine messaging, share market feedback, and optimize campaign effectiveness.
Requirements
Key Requirements
·
Excellent English communication skills — C1 – Native (written and spoken)
Experience:
2-5 years of experience in B2B sales development account management, or a similar quota-driven environment.
Communication Skills:
Excellent written and verbal communication to articulate a compelling value proposition.
Technical Skills:
Proficiency with CRM platforms, virtual meeting tools, and data analysis software, experience using tools like Salesforce, HubSpot, LinkedIn Sales Navigator, and sales engagement platforms.
Active Listening:
The ability to quickly understand a prospect's business pain points and ask qualifying questions
Please submit your current resume in English.
Location: Nicaragua; Mexico; Colombia; Venezuela, Bolivarian Republic of; Brazil
We are seeking an experienced Roof & Floor Truss Designer to support the design and production of wood truss systems for residential, multifamily, and commercial projects across the United States.
The ideal candidate will have direct experience using TrueBuild by Eagle Metal and a strong understanding of U.S. wood-frame construction, truss engineering workflows, and component manufacturing. This role will be responsible for reviewing architectural and structural drawings and converting them into accurate placement plans, truss layouts, and individual truss profiles ready for engineering review, sealing, and production.
Responsibilities
Review architectural and structural plans for U.S.-based projects.
Develop roof and floor truss placement plans.
Create individual truss profiles and production-ready design packages.
Design and optimize wood trusses using TrueBuild by Eagle Metal.
Apply project-specific loads, spans, bearing conditions, and structural requirements.
Coordinate truss layouts with walls, beams, mechanical openings, and other building components.
Identify conflicts, missing information, and constructability concerns.
Prepare designs for engineering review, sealing, and fabrication.
Revise truss packages based on engineer, client, or production feedback.
Maintain accuracy, consistency, and compliance with applicable U.S. building codes and industry standards.
Communicate clearly with project managers, engineers, estimators, and production teams.
Requirements
Required Qualifications
Proven experience designing roof and floor truss systems.
Hands-on experience with TrueBuild by Eagle Metal (mandatory)
Experience working on projects for the U.S. market.
Ability to interpret architectural and structural construction documents.
Experience preparing truss layouts, placement plans, and individual truss profiles.
Strong knowledge of wood-frame construction and truss component manufacturing.
Familiarity with U.S. building codes and truss design standards.
Strong attention to detail and ability to identify design conflicts.
Ability to work independently and manage multiple active projects.
Professional English communication skills.
Availability to collaborate during U.S. business hours.
Software
TrueBuild by Eagle Metal – Required
AutoCAD – Preferred
MiTek, Alpine IntelliVIEW, or similar truss-design software – Preferred
Preferred Qualifications
Experience with residential, multifamily, or light commercial projects.
Familiarity with MiTek, Alpine IntelliVIEW, or other truss-design platforms.
Knowledge of ANSI/TPI 1, IRC, and IBC requirements.
Experience coordinating directly with U.S. engineers, builders, architects, or component manufacturers.
Previous remote experience with a U.S.-based company.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Berlin, Germany
Who are we?
We’re
AVOMIND
, an international recruitment firm connecting high-achieving individuals with ambitious, fast-growing companies.
We do more than simply fill vacancies. Our goal is to understand what both candidates and companies need and create meaningful, long-term matches.
Our diverse and international team speaks more than 20 languages and operates across the DACH region, EMEA, the US, and APAC.
Our vision is simple:
✔️ Empower candidates by connecting them with outstanding career opportunities.
✔️ Support our clients by consistently delivering high-quality talent.
We are now looking for a proactive and creative
Marketing Erasmus+ Intern
to join our team in Berlin. This
3-month internship
is a great opportunity to gain hands-on experience in digital marketing, employer branding, content creation, and international business development.
What will you do?
You will support AVOMIND’s internal marketing activities and help strengthen our online presence and communication.
Your responsibilities will include:
Creating and improving email marketing templates and outreach campaigns
Supporting internal marketing and employer-branding initiatives
Creating content for LinkedIn, Instagram, and other communication channels
Responding to social media comments and direct messages
Supporting the organization and promotion of on-site events
Conducting regular competitor and social media analysis
Researching relevant platforms, rankings, communities, and partnership opportunities
Supporting bulk outreach campaigns to external platforms and potential partners
Creating simple visual content using Canva
Assisting with other marketing and communication projects based on business needs
Sharing new ideas to improve AVOMIND’s marketing activities and online presence
Support event preparation, set-up and on-site support to help events run smoothly
Assist with social media content before, during, and after events
Help create and adapt visuals for event promotion and communications
Coordinate post-event feedback surveys and summarize key findings
What are we looking for?
Excellent written and verbal communication skills in English
Native or fluent French, Dutch, or German is a strong advantage
Strong research and analytical skills
Excellent organizational and time-management abilities
High attention to detail and accuracy
Confidence using Canva and Microsoft Office or Google Workspace
Familiarity with social media platforms, particularly LinkedIn and Instagram
Ability to manage several projects and deadlines simultaneously
A proactive mindset and willingness to suggest and implement new ideas
Curiosity, creativity, and eagerness to learn
An international mindset and strong cultural awareness
A friendly and professional communication style
Willingness to work regularly with our team from the Berlin office
Previous international, marketing, social media, or content-creation experience is an advantage.
What do we offer?
Hands-on experience in marketing within an international recruitment company
Exposure to digital marketing, employer branding, content creation, and business development
The opportunity to take ownership of your own projects
Regular feedback and support from an experienced international team
A friendly, collaborative, and multicultural working environment
The opportunity to contribute ideas and see their direct impact
Flexible hybrid work combined with regular collaboration from our Berlin office
Interview process
First round:
Fit interview
Second round:
Marketing case study and competency interview
Erasmus+ eligibility
Applicants must be eligible to complete an internship through the
Erasmus+ program
and should confirm the relevant requirements with their university before applying.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Working Hours: UK
Location: Remote in South Africa
Job Summary
We’re looking for a highly organised and proactive Operations & Project Coordinator to support the day-to-day delivery of our property conversion projects. You’ll act as the key link between on-site contractors and the leadership team, ensuring complex UK renovation projects stay on schedule and are accurately documented.
This is a remote position based in South Africa, working UK business hours. It’s ideal for someone who excels at managing processes, communicating clearly, taking ownership, and following tasks through to completion. Construction experience is not required, as you’ll receive a comprehensive six-week training handover. What matters most is your attention to detail, reliability, and ability to keep multiple projects moving forward.
Key Responsibilities
Manage our custom site inspection app, reviewing AI-generated reports and finalising accurate project documentation.
Coordinate active property conversion projects by following up with contractors for progress updates, photographic evidence, and essential project information.
Serve as the main point of contact for UK utility and energy providers, managing complex processes and lengthy hold times to arrange meter relocations and new connections.
Communicate with clients via WhatsApp and email to obtain approvals, gather required information, and provide regular project updates.
Maintain key project records, including valuation sheets, invoices, schedules of work, and other documentation using established templates.
Become an expert in the company’s internal knowledge base, using it to resolve issues independently before escalating them to the Director.
Requirements
Excellent English communication for frequent professional phone calls with UK clients and companies.
Resident of South Africa with a stable internet connection and the ability to work full UK business hours.
Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
High level of persistence and patience, particularly when dealing with administrative hurdles or external providers.
Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.
Nice-to-Haves
Previous experience in property, construction, or lettings.
Familiarity with UK administrative processes or utility company structures.
Experience in a remote operations role supporting a UK-based business.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community. The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards.
The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs. It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities.
Responsibilities
Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels.
Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates.
Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms.
Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools.
Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite.
Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines.
Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs.
Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages.
Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software.
Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events.
Requirements
Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field.
Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications.
Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools.
Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience.
Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy.
Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation.
Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks.
Demonstrated capacity to work independently on defined tasks while following appropriate guidance.
Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Operations Support (TOS) Analyst
HYBRID: Aliso Viejo, CA
Contract, 12 months
As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond.
The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world.
As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement.
Key Responsibilities:
Operational Support
Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs).
Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments.
Escalate issues appropriately when incidents or requests fall outside established support procedures.
Support day-to-day operational activities required to maintain platform stability and service availability.
Monitor operational queues and ensure timely resolution of assigned work.
Documentation & Process Management
Create, update, and maintain SOPs, knowledge base articles, and operational documentation.
Ensure documentation follows team standards and remains accurate and up to date.
Contribute to process standardization efforts that improve consistency across operational activities.
Continuous Improvement
Identify recurring issues, repetitive tasks, and operational inefficiencies.
Provide feedback and recommendations for automation opportunities.
Partner with technical teams to improve workflows, tooling, and operational processes.
Contribute ideas that help reduce manual effort and improve team productivity.
Collaboration
Work closely with team leads, engineers, and global operational teams to support business objectives.
Participate in operational reviews, process improvement initiatives, and cross-functional projects.
Communicate clearly regarding ticket status, operational risks, and support activities.
Required Technical Experience (MUST)
1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field.
Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies.
Experience working with ticketing systems, service request management, or operational support processes.
Ability to follow documented procedures while maintaining attention to detail and accuracy.
Communication & Collaboration (MUST)
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to collaborate effectively within a team environment.
Demonstrated commitment to learning and professional growth.
Work Style (MUST)
Strong sense of ownership and accountability for assigned work.
Ability to manage multiple priorities in a structured environment.
Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require.
Preferred Qualifications (WANT)
Experience with Linux operating systems and command-line tools.
Experience troubleshooting hardware, software, or infrastructure-related issues.
Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms.
Exposure to cloud computing platforms such as AWS or Google Cloud.
Experience supporting operational environments that require adherence to SLAs.
Basic scripting experience using PowerShell, Bash, Python, or similar technologies.
Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines.
Familiarity with monitoring, alerting, or observability tools.
Experience participating in process improvement or operational efficiency initiatives.
Candidate Profile - we
are looking for someone who:
Takes ownership of problems and follows through to resolution.
Demonstrates curiosity and a desire to continuously learn new technologies and operational practices.
Approaches work with discipline, consistency, and attention to detail.
Communicates clearly and professionally with teammates and stakeholders.
Enjoys identifying opportunities to improve processes and reduce repetitive work.
Works effectively in a fast-paced operational environment.
Maintains a positive, team-oriented attitude while handling competing priorities.
Success in This Role
Consistently meet operational support and SLA expectations.
Maintain accurate and high-quality operational documentation.
Develop strong troubleshooting and operational support skills.
Identify opportunities to improve operational efficiency.
Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments.
Become trusted operational partners to engineering and support teams.
Why Join Us
This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering.
You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Singapore
Workplace: remote
About the Company
CertiK leads blockchain security by securing smart contracts and blockchains with cutting-edge Formal Verification technology. Founded by Computer Science professors of Yale University and Columbia University, CertiK has audited and secured over $500B in assets, including many of the world’s top blockchain projects.
About This Role
Singapore is where the institutional future of digital assets is being built.
As Business Development Manager for Singapore, you drive the commercial relationship with the institutions that need it — exchanges and DPT licensees, banks and financial institutions moving into tokenisation, protocols and Web3 native teams, and the funds and infrastructure providers around them. You will run the full cycle: build the pipeline, get in front of decision-makers, understand their security and compliance problem, and close.
You will work alongside a capital markets and policy team and a technical organisation whose auditors, forensics, and on-chain surveillance work sets the benchmark for the industry.
About You
You are a builder of relationships and a closer of deals, and you are comfortable doing both in a market where the buyer is sophisticated and the sale is technical. You can hold a conversation with a CTO about smart contract risk and, an hour later, hold one with a Chief Compliance Officer about transaction monitoring and licensing obligations — and be taken seriously in both. You are self-directed about pipeline: you find the opportunity rather than waiting for it to be routed to you.
Critically, you understand that in this market a regulatory shift is a commercial event, and you know how to move first when one lands.
Responsibilities
Pipeline generation
and prospecting.
Build and own the Singapore pipeline through outbound, inbound qualification, referrals, ecosystem relationships, and event presence — identifying and prioritising the accounts that matter across exchanges, financial institutions, VASPs, protocols, and infrastructure providers.
Full-cycle deal execution.
Run opportunities end to end: discovery, scoping with technical teams, proposal and commercial structuring, negotiation, and close.
Solution positioning.
Develop the depth to position CertiK’s portfolio credibly — audits and formal verification, penetration testing, on-chain surveillance and AML/compliance tooling, and incident response — and to map them to a specific client’s risk, regulatory, and commercial pressures.
Account management
and expansion.
Own relationships post-sale, drive renewals and expansion, and act as the client’s primary commercial point of contact.
Partnerships
and ecosystem.
Develop channel and referral relationships with law firms, consultancies, custodians, infrastructure providers, and industry associations that extend CertiK’s reach into the market.
Market intelligence
and feedback.
Track the competitive and pricing landscape, capture what you learn in the field, and feed it back into pricing, product, and go-to-market decisions.
Cross-functional coordination.
Work with policy, product, engineering, and marketing to build the proposals, materials, and campaigns that win business — and with the regional leadership team on territory strategy and forecasting.
Reporting
and CRM discipline.
Maintain accurate pipeline data, forecasts, and activity records; report against clear quarterly targets.
Ad hoc requests
Requirements
Bachelor’s degree in business, finance, economics, computer science, or a related field.
Minimum of 4 years of B2B business development, enterprise sales, or account management experience, with a demonstrable record of meeting or exceeding revenue targets. Prior experience at a Web3 security, blockchain analytics, RegTech, or cybersecurity vendor is a plus.
Solid working knowledge of smart contract security, on-chain analytics, AML/CFT, or virtual asset compliance concepts. Understanding of the digital asset and blockchain landscape, and of the security and compliance problems institutions in this market face.
Established network in the Singapore or wider Southeast Asian digital asset, fintech, or financial services ecosystem.
Excellent written and verbal English, and the ability to present with confidence to senior and technical audiences. Proficiency in another Asian language is a plus.
Strong commercial instincts.
Highly organized, self-directed, and able to run multiple opportunities and deadlines with limited supervision. Comfortable operating in a fast-paced environment.
Existing right to work in Singapore, or eligibility to obtain one.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on the Duo Chat team, focused on Chat Engine, you'll build the core AI capabilities behind GitLab Duo Chat, the natural-language and agentic interface to the GitLab DevSecOps platform. Much of your work will involve building flow components and agentic flows in the Flow Registry, the Python framework built on LangGraph within our Duo Workflow Service that powers agentic chat, and integrating them with the GitLab Rails monolith.
You'll own complex backend features from start to finish across both services. You'll integrate large language models and orchestrate multi-agent flows so customers can work faster and more securely across the software development lifecycle. This work sits where GitLab's core platform meets its AI strategy, and reliability, performance, and answer quality directly shape the customer experience.
What you’ll do
Design and build flow components and agentic flows in the Flow Registry using Python and LangGraph within the Duo Workflow Service. These reusable building blocks power agentic Duo Chat and, increasingly, other AI features across GitLab.
Develop, ship, and maintain backend features for GitLab Duo Chat across the Python Duo Workflow Service and the GitLab Rails monolith in a secure, well-tested, and performant way.
Integrate new generative AI models, providers, tools, and multi-agent orchestration patterns into Duo Chat to expand its capabilities and improve answer quality.
Design, implement, and review GraphQL and Representational State Transfer (REST) application programming interfaces (APIs) and related monolith logic, including chat entry points, permissions, and foundational-flow registration. Keep contracts with frontend clients and host systems reliable and clear.
Improve debugging, observability, and test coverage using pytest, RSpec, and related frameworks; track and improve latency, error rates, and test coverage so AI-powered chat workflows stay reliable at scale.
Collaborate with Product, User Experience (UX), frontend, and AI specialists to refine requirements and deliver high-quality improvements through iteration.
Document standards, patterns, and learnings with other engineers, raising the bar for safe AI integration and evidence-driven engineering.
Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and strengthen resiliency.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Significant experience building and maintaining production Python backends, including APIs, data models, and asynchronous or long-running workloads.
Practical experience designing and shipping AI-powered, agentic backend features, including large language model integration, tool or function calling, and multi-agent orchestration. You use sound judgment about large language model limitations and safe use in production.
Working proficiency in Ruby on Rails, or a strong willingness to learn it. Duo Chat integrates deeply with the GitLab monolith for chat entry points, GraphQL, permissions, and flow registration, and most of GitLab's codebase is written in Ruby.
Proficiency designing or extending REST or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.
Strong Structured Query Language (SQL) skills and familiarity with relational databases such as PostgreSQL, including efficient queries and data modeling.
Ability to find, diagnose, and prevent performance and reliability problems at scale.
Experience solving technical problems of high scope and complexity and advocating for quality, security, and performance improvements across your team.
Openness to learning and collaborating in an async-first, distributed team, applying transferable skills from related technologies or domains. Hands-on experience with agent frameworks such as LangGraph or LangChain is a strong plus.
About the team
We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group.
We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. Our focus is to expand generative and agentic AI capabilities, improve the performance and reliability of chat workflows, and strengthen the debugging and testing foundations that let us run AI features safely at scale.
For more on how we work, see the
team handbook
page.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
Reddit is where people go to ask what's actually worth using — and where creators talk honestly about the tools they work with. Higgsfield is already part of those conversations. We're hiring someone to make sure we're in them properly.
WHAT YOU WILL WORK ON
- Growing and developing our subreddit: content, conversation, and the community around it;
- Talking to users and understanding what actually makes people stay and participate;
- Creating content people genuinely want to read and engage with;
- Tracking sentiment and spotting shifts in how the community talks about us;
- Moderation and conflict management — keeping the community healthy, not just busy;
- Finding patterns in community feedback, testing different approaches, and turning what you learn into action.
YOUR MUST HAVES
You don't need a long list of previous community management jobs. But we're looking for more than someone who just loves Reddit.
- Genuinely active on Reddit — you understand its culture, its communities, and its unwritten rules;
- Able to create content people actually want to read and engage with;
- Strong analytical skills: you understand community dynamics, track sentiment, and notice when conversations shift;
- Understanding of community health — engagement, moderation, and conflict management;
- You spot patterns in feedback, experiment with approaches, and turn insights into action;
- English C1+.
NICE TO HAVE
- Experience as a community manager, in SMM, or as a moderator;
- Your own Reddit account with real history, where you post actively;
- Background in tech, SaaS or AI products;
- An understanding of the GenAI landscape and where it's heading.
THE DEAL
- Competitive salary in USD, reviewed as you grow;
- On-site role in our Almaty office;
- Access to Higgsfield products and the AI tools we use internally;
- Breakfast, lunch and good coffee on us;
- Full-time position with high ownership and growth potential.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We’re looking for an IT Security Engineer to own and strengthen the security of our corporate technology environment. This is a hands-on role spanning identity and access management, endpoint security, SaaS security, Zero Trust, security automation, and incident response.
You’ll work closely with Security, IT, Engineering, and business teams to build secure, scalable systems and automate the controls that protect our people, devices, applications, and data.
WHAT YOU’LL DO
IDENTITY & ACCESS MANAGEMENT
- Own and strengthen identity and access controls across our corporate environment, with a focus on Microsoft Entra ID.
- Implement and maintain SSO/SAML, SCIM provisioning, MFA, Conditional Access, and RBAC.
- Build and improve automated joiner, mover, and leaver (JML) workflows.
- Regularly review permissions, privileged access, and authentication policies to reduce unnecessary access and security risk.
- Help establish identity as the foundation of our Zero Trust security model.
ENDPOINT SECURITY
- Manage and improve endpoint security through Microsoft Intune/MDM, device compliance policies, and endpoint protection tooling.
- Deploy and maintain EDR capabilities across the corporate fleet.
- Establish and enforce security baselines for employee devices.
- Investigate endpoint security events and remediate compromised or non-compliant devices.
SAAS & CORPORATE APPLICATION SECURITY
- Assess and improve the security posture of corporate SaaS applications.
- Partner with application owners to implement appropriate authentication, authorization, provisioning, and data-access controls.
- Identify shadow IT, excessive permissions, insecure configurations, and other SaaS-related risks.
- Help establish scalable security standards for onboarding and managing new corporate applications.
ZERO TRUST & CORPORATE ACCESS
- Design and implement Zero Trust principles across identity, endpoints, applications, and corporate access.
- Strengthen controls around privileged access, remote access, and access to sensitive systems.
- Apply practical security controls that balance strong protection with employee productivity.
SECURITY AUTOMATION
- Automate repetitive security and IT workflows using scripts, APIs, and integrations.
- Build tooling to automate access reviews, provisioning, compliance checks, alert enrichment, remediation, and other security processes.
- Use scripting languages such as Python or JavaScript to improve security operations and reduce manual work.
- Look for opportunities to turn manual security processes into scalable, reliable systems.
DETECTION & INCIDENT RESPONSE
- Monitor and investigate security alerts across identity, endpoint, and corporate systems.
- Perform initial investigation and triage of suspicious activity and potential security incidents.
- Support incident containment, remediation, and post-incident improvements.
- Build lightweight detections and alerts for meaningful risks within the corporate environment.
WHAT WE’RE LOOKING FOR
- Strong hands-on experience with identity and access management, ideally within Microsoft Entra ID.
- Experience implementing or managing SSO/SAML, SCIM, MFA, Conditional Access, RBAC, and JML workflows.
- Experience with MDM and endpoint security, ideally Microsoft Intune and modern EDR tooling.
- Understanding of SaaS and corporate application security.
- Experience implementing or operating within a Zero Trust security model.
- Ability to automate workflows using scripts and APIs, with experience in a language such as Python or JavaScript.
- Working knowledge of security detection, investigation, and incident response.
- Strong security judgment — you can distinguish theoretical risk from meaningful business risk and prioritize accordingly.
- Comfortable operating independently in a fast-moving startup environment where priorities can change quickly.
- Builder mindset: you look for ways to automate, simplify, and improve systems rather than relying on manual processes.
NICE TO HAVE
- Experience with reverse engineering, CTFs, security competitions, or similar hands-on security challenges.
- Strong understanding of networking fundamentals, including VPNs, network segmentation, authentication protocols, and common lateral-movement techniques.
- Experience securing rapidly scaling or highly technical organizations.
- Experience working closely with engineering or product security teams.
- Familiarity with cloud security concepts and modern security monitoring tools.
WHAT WE OFFER:
- Competitive base salary in USD
- Equity: participation in the company’s stock option program, giving you the opportunity to share in the company’s long-term growth.
- On-site role in our Almaty office (we will relocate you from anywhere).
Location: France
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in France. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements.
Location: France
Eligibility: Critically, this individual is required to be a French citizen living in France with fluency in French as this will enable immediate engagement with critical defence and national security customers.
Security Clearance: Active French Secret clearance is preferred; candidates eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for French and broader European public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate complex procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior stakeholders including departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure.
- Drive alignment between product development priorities and specific customer requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government and defence deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers.
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government and defence organisations procure, evaluate, and deploy technology
- Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain French security clearance
Nice to Have:
- Active French security clearance (Secret or Top Secret)
- Bilingual (English/French) proficiency
- Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for French government security clearance.
Candidates must be eligible for French government clearance, meaning that they require French citizenship. In addition, this individual is required to be based in France and be fluent in French as this will enable immediate engagement with critical defence and national security customers.
What Makes This Role Unique
This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Minneapolis, Minnesota
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Fort Wayne, Indiana Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
ОфисheadSingapore; Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones
УдалённоseniorRemote, California, United States, AMER
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San Francisco, CA | New York City, NY | Seattle, WA
seniorГеография найма не уточнена
УдалённоNicaragua; Mexico; Colombia; Venezuela, Bolivarian Republic of; Brazil
СтажёрBerlin, Germany
УдалённоSouth Africa
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
United States, Aliso Viejo, CA
УдалённоSingapore
УдалённоseniorRemote, United Kingdom; We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools