Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Lead a team of Legal Response agents day-to-day: assign and triage incoming
law enforcement
requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases.
Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager.
Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer
Service
), resolving what you can and escalating what you can't with clear context.
Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix.
Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly.
Serve as subject matter expert on law enforcement request handling for your team and adjacent functions.
Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives).
Support your Manager on process improvements, projects, and cross-team initiatives as needed.
Day-to-Day Responsibilities
Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner.
Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations.
Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s.
Coordinate with L&D on training and re-training needs identified through performance monitoring.
Lead or contribute to process improvement projects and workshops.
Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan.
Participate in recruitment activities (
screening
, interviewing) for the team.
What We Look For In You
A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking.
Prior experience leading or supervising a team, comfortable holding others accountable.
Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward.
Strong written and verbal communication; detail-oriented, especially under time pressure.
Able to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willing to work on a rotational shift to support 24x7 operations.
Willing to work in Tun Razak Exchange (walking distance from MRT TRX).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Bogotá, Colombia
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the role
Aleph is seeking a strategic, high-energy Programmatic Specialist to represent Spotify across the LATAM region from our Bogotá hub. You don’t need to be a hands-on trader or optimizer, but you do need to speak the language of DSPs, SSPs, and Ad Exchanges fluently enough to sell with real credibility, handle objections, and guide media agencies through the offering.
What You Will Do
Own revenue targets and pipeline growth for Spotify’s programmatic advertising solutions (self-serve, PMPs, always-on activations) across LATAM markets.
Proactively prospect and identify new business development opportunities, and unblock stalled ones within agencies and brands, finding the right internal contact, the right angle, and the right moment to move a deal forward.
Build and maintain strong relationships with agency programmatic desks, buying, strategy, and digital teams across multiple markets. Know how agencies are structured internally and how to navigate them.
Evangelize Spotify’s programmatic offering to agencies and clients, driving upsell and always-on activations, and supporting partners with any questions along the way.
Translate campaign performance data into insights and business narratives that resonate with clients at a strategic level.
Train and mentor sales team members on programmatic positioning and talking points.
Stay current on programmatic advertising trends, self-serve platform dynamics, and industry best practices to keep pitches sharp and relevant.
Represent Spotify/Aleph at industry events, building market presence across the region.
Work with third-party vendors and partners to strengthen the offering, and coordinate with internal specialist/operations teams to ensure smooth execution once a deal is won
What We Are Looking For
5+ years of experience in advertising sales, business development, or account management within programmatic and digital advertising.
Solid working knowledge of programmatic fundamentals (DSPs, SSPs, Ad Exchanges, and self-serve platforms), enough to sell and defend the offering with authority, even if you’re not the one operating it day to day.
Proven track record building agency and client relationships and driving revenue growth across LATAM markets (regional exposure strongly preferred).
Strong understanding of agency internal structures and dynamics: you know who to talk to and how to get in the door.
Comfort with data at a consumption level: able to read dashboards and performance reports and turn them into a compelling client story (Salesforce, Sheets/Slides, Excel).
A genuinely commercial mindset: you love prospecting, relationship-building, and closing. Programmatic is your specialty, not just a technical checkbox.
Exceptional storytelling, negotiation, and presentation skills; comfortable holding a room at C-suite level.
Full professional proficiency in Spanish and English
What Will Make Us Really Love You
Commercial drive: You love the chase: prospecting, unblocking, closing.
Enough data fluency to sell: You can read a dashboard and turn it into a story, even if you’re not the one building it.
Adaptability: You’re comfortable moving between a strategic C-suite pitch and a technical programmatic conversation in the same day.
AI-curious by default: When a new tool shows up, you test it and fold it into how you sell (briefs, pipeline signals, prospecting) rather than just tolerating it.
Passion for music, audio culture, or the creator economy: You get why audio matters to brands and to people, and that shows up in how you pitch.
Why Join Aleph
Impact: Represent Spotify, one of the world’s leading audio platforms, and own the growth of its programmatic business across LATAM.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Programmatic and audio advertising are among the fastest-evolving areas in digital media. You’ll work on the front line of that change with agencies and brands across the region.
Flexibility: A hybrid setup (2 days per week in the Bogotá office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Buenos Aires, Argentina
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the role
Aleph is seeking a strategic, high-energy Programmatic Specialist to represent Spotify across the LATAM region from Buenos Aires. You don’t need to be a hands-on trader or optimizer, but you do need to speak the language of DSPs, SSPs, and Ad Exchanges fluently enough to sell with real credibility, handle objections, and guide media agencies (agencias de medios) through the offering.
What You Will Do
Own revenue targets and pipeline growth for Spotify’s programmatic advertising solutions (self-serve, PMPs, always-on activations) across LATAM markets.
Proactively prospect and identify new business development opportunities, and unblock stalled ones within agencies and brands, finding the right internal contact, the right angle, and the right moment to move a deal forward.
Build and maintain strong relationships with agency programmatic desks, buying, strategy, and digital teams across multiple markets. Know how agencies are structured internally and how to navigate them.
Evangelize Spotify’s programmatic offering to agencies and clients, driving upsell and always-on activations, and supporting partners with any questions along the way.
Translate campaign performance data into insights and business narratives that resonate with clients at a strategic level.
Train and mentor sales team members on programmatic positioning and talking points.
Stay current on programmatic advertising trends, self-serve platform dynamics, and industry best practices to keep pitches sharp and relevant.
Represent Spotify/Aleph at industry events, building market presence across the region.
Work with third-party vendors and partners to strengthen the offering, and coordinate with internal specialist/operations teams to ensure smooth execution once a deal is won.
What We Are Looking For
5+ years of experience in advertising sales, business development, or account management within programmatic and digital advertising.
Solid working knowledge of programmatic fundamentals (DSPs, SSPs, Ad Exchanges, and self-serve platforms), enough to sell and defend the offering with authority, even if you’re not the one operating it day to day.
Proven track record building agency and client relationships and driving revenue growth across LATAM markets (regional exposure strongly preferred).
Strong understanding of agency internal structures and dynamics: you know who to talk to and how to get in the door.
Comfort with data at a consumption level: able to read dashboards and performance reports and turn them into a compelling client story (Salesforce, Sheets/Slides, Excel).
A genuinely commercial mindset: you love prospecting, relationship-building, and closing. Programmatic is your specialty, not just a technical checkbox.
Exceptional storytelling, negotiation, and presentation skills; comfortable holding a room at C-suite level.
Full professional proficiency in Spanish and English.
What Will Make Us Really Love You
Commercial drive: You love the chase: prospecting, unblocking, closing.
Enough data fluency to sell: You can read a dashboard and turn it into a story, even if you’re not the one building it.
Adaptability: You’re comfortable moving between a strategic C-suite pitch and a technical programmatic conversation in the same day.
AI-curious by default: When a new tool shows up, you test it and fold it into how you sell (briefs, pipeline signals, prospecting) rather than just tolerating it.
Passion for music, audio culture, or the creator economy: You get why audio matters to brands and to people, and that shows up in how you pitch.
Why Join Aleph
Impact: Represent Spotify, one of the world’s leading audio platforms, and own the growth of its programmatic business across LATAM.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Programmatic and audio advertising are among the fastest-evolving areas in digital media. You’ll work on the front line of that change with agencies and brands across the region.
Flexibility: A hybrid setup (2 days per week in the Buenos Aires office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Senior Analyst, Commercial Analytics to join the Commercial Analytics team and serve as a key analytics partner to our growing Wholesale business. In this role, you will translate data into actionable insights that inform channel strategy, maximize partner performance, and identify new opportunities for growth. You will own critical analysis and reporting across the channel and help build the analytical foundation needed to scale the business across regions and partner networks.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
RESPONSIBILITIES:
- Serve as a key analytics partner to the Wholesale team, analyzing performance across partners, products, doors, and geographies to identify opportunities that drive revenue and margin growth.
- Own analysis of sell-in and sell-through performance, pricing, promotions, and partner economics to assess channel performance, inventory position, consumer demand, and future growth opportunities.
- Build scalable reporting and analytical tools that give Wholesale and regional sales leadership visibility into channel performance, partnering with Analytics Engineering to ensure data is accurate, consistent, and trusted.
- Support commercial planning and forecasting by developing wholesale inputs and channel-level drivers, and conduct market sizing and opportunity analyses to inform partner selection and regional expansion.
- Uncover consumer and channel insights across retail partners and collaborate with Marketing and other cross-functional teams to strengthen go-to-market strategy and understand the impact of investments supporting wholesale growth.
QUALIFICATIONS:
- Bachelor's or advanced degree in Business Analytics, Computer Science, Statistics, Economics, or a related field.
- 4+ years of experience in analytics, business intelligence, or a related discipline, ideally within a retail, wholesale, sales, B2B, or consumer products environment.
- Strong SQL skills and experience working with large-scale transactional data, with the ability to independently move from a business question to analysis, insight, and recommendation.
- Demonstrated experience building reporting and analytical tools that enable stakeholders to understand performance and make informed business decisions.
- Strong business acumen and experience partnering with commercial or sales stakeholders, with the ability to synthesize complex data into clear recommendations and actions.
- Experience with wholesale or retail analytics, including sell-in and sell-through performance, pricing, promotions, trade spend, or retailer-provided data.
- Experience with business intelligence tools such as Sigma and familiarity with retailer data sources, including POS platforms such as SPS Commerce, is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Senior Manager, Commercial Analytics to support our commercial business across sales channels. In this role, you will oversee reporting to understand commercial performance, evaluate growth opportunities, and make informed investment decisions.
You will lead a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale while remaining hands-on with the highest-impact analytical work. You will partner closely within the broader analytics team and across the organization to translate complex data into clear business decisions and establish consistent measurement across the commercial organization.
RESPONSIBILITIES:
- Lead and develop a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale, setting clear priorities and ensuring analytical work translates into meaningful commercial impact.
- Own the commercial bookings model and short-term, bottoms-up forecasting, explaining performance across channels, geographies, products, and partners and partnering with Finance to reconcile channel-level forecasts with company planning.
- Establish consistent frameworks for evaluating channel and customer economics to enable informed comparisons and investment decisions across the commercial organization.
- Build scenario-planning and measurement frameworks that quantify tradeoffs across volume, cost, retention, pricing, mix and margin.
- Run point on critical commercial decisions and operating rhythms, diagnose the drivers of bookings and member economics, and translate findings into clear recommendations for senior stakeholders.
- Partner cross-functionally to improve the data, measurement, and analytical capabilities that support commercial decision-making.
QUALIFICATIONS:
- Bachelor's or advanced degree in Business, Economics, Math, Statistics, Data Science, or a related field.
- 7+ years of experience in analytics, data science, strategic finance, commercial strategy, or a related discipline, with demonstrated experience using customer and unit economics to inform business decisions.
- Experience building or owning commercial measurement frameworks such as LTV, CAC, payback, contribution margin, forecasting, scenario planning, or incrementality, ideally within a subscription, recurring-revenue, or multi-channel business.
- Demonstrated people leadership experience, with a track record of developing talent, setting priorities, and maintaining high standards for analytical quality and business impact.
- Strong SQL skills and experience working with modern data infrastructure, paired with proficiency in Python, R, or comparable analytical tools for modeling and advanced analysis.
- Experience partnering with senior commercial, sales, marketing, or finance stakeholders to frame ambiguous business questions, evaluate tradeoffs, and translate analysis into clear recommendations and actions.
- Strong business acumen and understanding of analytical measurement, including the ability to evaluate modeling approaches and their limitations and effectively partner with Data Science and other technical teams.
- Experience working in omni-channel businesses and establishing shared metrics or analytical standards across teams is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $200,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Warsaw, Poland
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment.
The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships.
Key Responsibilities
Lead and manage the Poland Admissions team, setting targets and driving performance.
Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently.
Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment.
Manage application pipelines, identify bottlenecks and ensure timely follow-up.
Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion.
Build strong relationships with university admissions teams and act as the key escalation point for complex cases.
Ensure admissions processes meet university requirements and relevant regulatory standards.
Use CRM and performance data to identify trends, improve processes and drive decision-making.
Produce regular admissions performance reports and forecasts for senior management.
Coach and develop the admissions team, creating a high-performance and student-focused culture.
Identify opportunities to improve processes, systems and the overall student journey.
Experience & Skills
3+ years' experience in international student admissions, student recruitment, higher education or a related field.
Proven experience managing and developing a team.
Strong understanding of the international student application and admissions journey.
Strong commercial and analytical mindset, with experience managing KPIs and conversion.
Excellent stakeholder management and communication skills.
Highly organised with strong attention to detail.
Experience using CRM/admissions systems and analysing pipeline data.
Fluent English and Polish
Experience with the Polish higher education market is an advantage.
Key Success Measures
Application processing times
Application-to-offer conversion
Offer-to-enrolment conversion
Admissions team productivity and performance
Student experience
University partner satisfaction
Accuracy and compliance of applications
Other Information
Please note this position is only available on our consultancy agreement.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Warsaw, Poland
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment.
The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships.
Key Responsibilities
Lead and manage the Poland Admissions team, setting targets and driving performance.
Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently.
Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment.
Manage application pipelines, identify bottlenecks and ensure timely follow-up.
Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion.
Build strong relationships with university admissions teams and act as the key escalation point for complex cases.
Ensure admissions processes meet university requirements and relevant regulatory standards.
Use CRM and performance data to identify trends, improve processes and drive decision-making.
Produce regular admissions performance reports and forecasts for senior management.
Coach and develop the admissions team, creating a high-performance and student-focused culture.
Identify opportunities to improve processes, systems and the overall student journey.
Experience & Skills
3+ years' experience in international student admissions, student recruitment, higher education or a related field.
Proven experience managing and developing a team.
Strong understanding of the international student application and admissions journey.
Strong commercial and analytical mindset, with experience managing KPIs and conversion.
Excellent stakeholder management and communication skills.
Highly organised with strong attention to detail.
Experience using CRM/admissions systems and analysing pipeline data.
Fluent English and Polish
Experience with the Polish higher education market is an advantage.
Key Success Measures
Application processing times
Application-to-offer conversion
Offer-to-enrolment conversion
Admissions team productivity and performance
Student experience
University partner satisfaction
Accuracy and compliance of applications
Other Information
Please note this position is only available on our consultancy agreement.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: UNITED STATES - Remote, LATAM - Remote, EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
This role runs the internal posture engine — the risk register, critical control monitoring, evidence, audit operations and GRC tooling. It keeps risk state current so the Lead and the Risk Committee decide from accurate data in the Risk Dashboard and reporting. Drata is the register of record. Named owners close gaps; this role keeps the register, evidence and audit operations current.
Responsibilities
Planning
Operate the risk register from the Security Programme threat model: populate, track treatment, record acceptance decisions, follow up owners, and run the exceptions register.
Keep the ISMS and security policy library current as part of audit readiness. Draft security standards when commissioned by the Lead.
Run Drata as the control and evidence system — Statement of Applicability, framework crosswalk and automation.
Execution
Run critical control monitoring: health check-ins, drift flags and Drata automation. Route drift to the SOC. Maintain the evidence file for Lead assessments and independent internal audit.
Feed threat-assessment findings into the register and confidence ratings. Track which required assessments are current.
Lead audit coordination and preparation: ISO 27001 and SOC 2 logistics, ISMS readiness, team prep, management-review pack, and customer due-diligence questionnaires.
Coordinate the control register for external testing (red team, tabletop, pentest). Run security awareness and weekly alerts.
Tracking and evaluating performance
Track residual risk, exceptions and gap-closure against appetite. Exceptions expire and are reported; the underlying requirement stays in force.
Report register state and evidence health so the Lead and Risk Committee work from one view.
Achieving overall defined performance
Be accountable for a current, defensible posture engine — register, evidence and audit operations.
Ensure Drata collects evidence continuously, with automated evidence where coverage exists.
Qualifications
Hands-on experience running a risk register, control library and audit cycle (ISO 27001 and/or SOC 2).
Comfortable with GRC platforms (Drata or equivalent) and turning monitoring into evidence.
Proven ability to coordinate audits and customer questionnaires with named control owners.
Precise written work; register and Statement of Applicability quality matters.
Strong stakeholder management with control owners and auditors.
CISA, ISO 27001 Lead Implementer or Auditor, or equivalent professional certification.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$150,000
—
$206,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Vilnius
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat.
What You Will Be Doing
Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment.
Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle.
Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts.
Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production.
Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred.
Who You Are
At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI).
Strong in SQL and Python, and with cloud data platforms (e.g. Databricks).
Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity.
Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus.
Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting.
A quantitative education (math, engineering, economics, or CS) and full working proficiency in English.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
Technical Project Managers (TPMs) are the engine that drives our clients’ success. They are adept communicators with strong technical knowledge and a knack for problem-solving.
At Pointr, we empower TPMs to partner with clients and internal teams to deliver premier indoor technology solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to create the future of indoor experiences.
At its core, this role requires the TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles.
As the Sr. TPM for Healthcare, this person operates as a player-coach: they own delivery for their own healthcare projects and programs end-to-end, including large, multi-site, multi-customer programs, while also serving as the strategic lead for the vertical.
As the strategic lead, this person sets priorities across the portfolio of healthcare vertical projects based on project needs and client value, standardizes delivery processes for the vertical, and works closely with the account owners and delivery team leads to track resource availability and effectiveness. Other TPMs rotate onto healthcare projects as volume requires, and are coordinated by the Sr. TPM.
Oversee program focused on delivery of all projects for our aggressively growing health care vertical; managing and reviewing project needs, client value, and determining priority across all projects for the health care vertical. Standardize and
work closely with the account owner, and the delivery team leads to track resource availability and effectiveness.
Track and report on resource utilization and limitations, escalating for resolution.
CORE RESPONSIBILITIES
- Own requirements gathering, project planning, implementation, and deployment support for our global clients and partners, ensuring timely, efficient delivery and high levels of customer satisfaction.
- Work with client and delivery team members to rapidly and accurately deliver Pointr products and services.
- Review and identify Delivery Organization process improvements focusing on shortening the effort and duration of delivery activities.
- Work with clients to identify and resolve mapping and wayfinding issues. Coordinate and solve these issues working closely with technical teams.
- Develop broad understanding of Pointr products, enabling an increasing ability to provide direct support and problem resolution to map, wayfinding, and integration solutions.
- Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr’s solutions and deployment process while serving as a key partner to their success
- Closely collaborate with developers, designers, and deployment managers to integrate Pointr’s suite of technology with client applications
- Investigate and diagnose hardware and software challenges alongside Pointr’s delivery teams to ensure solution quality and sustainability
- Facilitate client status meetings to manage the scope and schedule of multiple, often concurrent deployments
- Learn! Master Pointr’s product suite to better understand how clients can use our technology and in turn supplement our product roadmap
- Engage in proactive and timely communication that consistently impresses our clients.
- Set priority across all healthcare vertical projects based on project needs, client value, and delivery capacity.
- Coordinate and support other TPMs rotating onto healthcare projects as volume requires.
- Standardize delivery processes across the healthcare vertical, in partnership with the account owner and delivery team leads.
- Track and report on resource utilization and limitations across the portfolio, escalating for resolution.
- Partner with hospital IT, network, and facilities teams; support EHR integration work (Epic in particular), RTLS, and patient experience initiatives.
- Build and maintain relationships with client-side executives across the healthcare portfolio.
MINIMUM QUALIFICATIONS
- 10+ years of IT project management or technical consultancy experience in a hardware or software company
- 5+ years leading programs supporting multiple client implementations simultaneously, successfully, at speed.
- 3+ years of experience working in the health care industry with hands-on exposure to health IT, EHR integration (Epic in particular), RTLS, hospital facilities operations, patient experience initiatives, or hospital network teams.
- Demonstrated ability to move in a fast-paced environment, learning on the job while juggling multiple deliveries.
- Experience leading the delivery and support phases of the customer lifecycle.
- A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology
- Like us, you're a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment
- Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
- Process-oriented with an eye for detail and improvements
- Experience managing or mentoring other project or program managers in a matrixed or player-coach capacity.
- Experience delivering large-scale, multi-site, or multi-customer programs.
PREFERRED QUALIFICATIONS
- BS or MS degree in a relevant technology or management field (Computer Science is a plus)
- Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
- Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred
WHAT WE OFFER?
- Supportive, kind (no-ego), and smart team
- Hybrid work (2 days being in the office is required)
- International environment and inclusive culture
- Competitive base salary and attractive stock options
- Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
COMPENSATION
Base salary range: $150,000 - $165,000 + bonus, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat.
What You Will Be Doing
Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment.
Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle.
Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts.
Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production.
Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred.
Who You Are
At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI).
Strong in SQL and Python, and with cloud data platforms (e.g. Databricks).
Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity.
Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus.
Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting.
A quantitative education (math, engineering, economics, or CS) and full working proficiency in English.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat.
What You Will Be Doing
Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment.
Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle.
Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts.
Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production.
Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred.
Who You Are
At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI).
Strong in SQL and Python, and with cloud data platforms (e.g. Databricks).
Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity.
Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus.
Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting.
A quantitative education (math, engineering, economics, or CS) and full working proficiency in English.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat.
What You Will Be Doing
Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment.
Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle.
Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts.
Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production.
Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred.
Who You Are
At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI).
Strong in SQL and Python, and with cloud data platforms (e.g. Databricks).
Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity.
Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus.
Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting.
A quantitative education (math, engineering, economics, or CS) and full working proficiency in English.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Bulgaria
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat.
What You Will Be Doing
Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment.
Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle.
Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts.
Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production.
Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred.
Who You Are
At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI).
Strong in SQL and Python, and with cloud data platforms (e.g. Databricks).
Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity.
Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus.
Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting.
A quantitative education (math, engineering, economics, or CS) and full working proficiency in English.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Portugal; France
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat.
What You Will Be Doing
Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment.
Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle.
Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts.
Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production.
Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred.
Who You Are
At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI).
Strong in SQL and Python, and with cloud data platforms (e.g. Databricks).
Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity.
Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus.
Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting.
A quantitative education (math, engineering, economics, or CS) and full working proficiency in English.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
leadKuala Lumpur, Malaysia
ГибридBogotá, Colombia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Противоречивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; UNITED STATES - Remote, LATAM - Remote, EMEA - Remote