Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Senior Product Operations Manager at Harvey, you will be the connective tissue between Product, Engineering, and Go-to-Market teams — turning strategy into execution across our entire product lifecycle. You'll build and scale the operating systems that help our product teams make better decisions, ship with confidence, and drive measurable impact for law firms and in-house legal teams pushing the frontier of AI adoption.
You'll work as an extension of product leadership, balancing hands-on execution with strategic initiatives. This is a role for someone who builds from 0 to 1, thrives in ambiguity, and creates structure where none exists.
WHAT YOU’LL DO
- Inputs to Product Teams — Ensuring teams have the information they need to make great decisions
- Build and maintain Voice of Customer systems that synthesize feedback from law firm partners, in-house clients, CSMs, and sales into actionable product signals
- Establish rigorous mechanisms for measuring product success and user impact, including analytics dashboards, KPIs, and clear hypotheses
- Create high-leverage engagement points with customers and partners throughout the product lifecycle — from alpha through post-GA
- Streamline key decision points across teams, reducing friction and improving prioritization quality
Ops of the Product Org — Creating the operating systems that enable product teams to thrive
- Own and improve core product development processes, tooling, and team rituals (planning cycles, monthly reviews, roadmap prioritization, etc.)
- Build reliable run-of-business systems that scale as Harvey grows — launch calendars, intake frameworks, RACI structures
- Drive cross-functional alignment between Product, Engineering, Marketing, Sales, and Customer Success
- Facilitate roadmap planning by coordinating stakeholder inputs and maintaining transparency across the org
Outputs from Product Teams — Amplifying product impact by connecting what we build to those who need it
- Design and run Early Access Programs and alpha testing programs that validate product-market fit and surface refinement signals before broad release
- Own launch coordination end-to-end — ensuring timely, high-confidence rollouts with clear success metrics and post-launch monitoring
- Maintain cross-team roadmap visibility that keeps GTM, Legal, and leadership aligned on what's shipping and why
- Make it clear across Harvey what Product is building, how it's progressing, and what's coming next.
WHAT YOU HAVE
- 5+ years in Product Operations, Product Management, or a closely related operational role at a high growth tech or SaaS company
- You've built processes and programs from scratch and scaled them thoughtfully — not just inherited and maintained them
- Experience working with AI-native products, ideally in a domain where model quality and output reliability are central to the user experience
- Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs
- Proven ability to drive alignment across Product, GTM, and Engineering without direct authority
- Hands-on experience with launch coordination, EAPs, or customer feedback loops in a fast-moving product environment
- You're a natural bridge builder: fluent in strategy, comfortable in the weeds, and skilled at creating clarity where none exists. Ambiguity doesn't slow you down — it's where you do your best work.
COMPENSATION RANGE
$150,000 to $250,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-CD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
Germany's private pension system is being rebuilt from the ground up. From 1 January 2027, the Altersvorsorgedepot (AVD) replaces the Riester-Rente as the country's state-subsidised private pension and Upvest is building the operational infrastructure that lets fintechs and banks offer it to millions of savers.
Join us as an AVD Operations Intern and you'll be there before Day 1: helping design the processes, then running them once they go live. This is a rare chance to see a regulated financial product being built from a blank page, rather than inheriting one that already works.
WHAT YOU’LL DO:
- Support day-to-day AVD operations: Help run the core processes that keep the product working, e.g. contract registration with the ZfA (Zentrale Zulagenstelle für Altersvermögen), contribution management, the annual bonus application (AZ01), and payment reconciliation. You'll learn how a state-subsidised pension product actually functions behind the interface.
- Help build the playbooks: As we prepare for launch, we're writing the processes from scratch. You'll help document workflows, build step-by-step guides and error catalogues, and keep them current as the rules and our systems evolve; the foundations the team will scale on.
- Support error handling and reconciliation: Work through recurring error cases from the ZfA, check that payments and records match, and help spot the patterns behind repeat issues so they can be fixed at the root rather than one at a time.
- Support our client teams: Our partners' support teams field questions from their end-users about subsidies, transfers and payouts. You'll help prepare clear, accurate answers and learn to translate dense regulation into language a customer can act on.
- Spot what should be better: You'll see every manual workaround first-hand. We want your view on what's slow, error-prone, or worth automating; and you'll have the room to say so.
WHAT YOU BRING:
- You are fluent in German (C1 or above) and comfortable working in English. This one is a hard requirement rather than a nice-to-have: the regulation, the correspondence with the ZfA, and most of the documentation you'll work with day to day are all in German.
- You're a student in Business, Economics, Finance, Law, or a related field — or on a gap year between degrees.
- You're structured and genuinely precise. In this role, small details carry real consequences for someone's pension, and you're the kind of person who notices when a number doesn't add up.
- You're curious about rules rather than put off by them. You're willing to read the actual regulation to understand why a process works the way it does.
- You're comfortable with ambiguity. The product is brand new, so some answers don't exist yet; you'll ask good questions instead of waiting for perfect instructions.
- You're confident with spreadsheets. Any prior exposure to financial services, operations or a regulated environment is a bonus, but not required.
- You're available for a 6 months internship and based in Berlin.
HOW WE UPVEST IN YOU:
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: India
ABOUT HUMAN ARCHIVE
Human Archive is a data lab modeling human embodied intelligence.
We're researchers from Stanford, Berkeley, NYU GRAIL, UPenn GRASP, JHU Robotics and national robotics champions, backed by Y Combinator and $8.2M.
Hardware — We design, manufacture and calibrate thousands of custom collection rigs, gloves and wrist cameras, with our hardware team in Shenzhen.
Operations — We have 100+ full-time team members collecting large-scale multimodal video and sensor data from 100,000+ contributors and 500+ industry partners across homes, hotels, restaurants, agriculture, manufacturing, construction and retail in 30+ countries. In India, our operations are headquartered in Bengaluru and run live across Delhi NCR, Bengaluru, Mumbai, Goa etc.
Software — We develop custom 3D perception and annotation models tailored to our hardware, and train robot policies on our datasets. Our SLAM and hand-pose models achieve state-of-the-art performance.
Despite decades of research, we still barely understand how humans think, move or interact with the world. Human Archive's datasets are foundational infrastructure for automating manual labor, increasing global abundance and advancing our understanding of the brain.
ABOUT THE ROLE
As an Operations Manager, you own the deployment. From the moment equipment leaves our storage point to the moment the day's data is verified, it is yours to run — a team of five to six operators, a live site, and a set of problems nobody can solve for you from a desk.
The stakes are real. Robots learn from what we capture. A deployment run well produces data that trains machines to work with their hands; a deployment run badly produces footage nobody can use. That call gets made on the floor, by you, in the moment.
It suits someone who is equally comfortable talking to a mechanic mid-shift and holding a strict data protocol when a site is pushing back. Most people can do one. We are looking for the ones who can do both.
A DAY ON DEPLOYMENT
Reporting time varies by deployment and can be early morning. A typical day runs as follows.
- Start of day — Reach the storage point, for example our Gurgaon dark store. Collect and verify camera units, batteries, memory cards and accessories against the assigned inventory on the app.
- Travel — Move to the deployment site with your team.
- On arrival — Meet the site point of contact. Walk the floor and confirm the day's capture plan, including which workers and stations are being recorded.
- Briefing — Brief your five to six operators. Assign stations, fit camera systems on the workers, run a test capture.
- Collection — Run the day's capture. Move between stations checking framing, battery levels and storage. Handle what goes wrong: a worker steps away, a shift changes, a station becomes inaccessible. You make the call on the spot.
- Wrap — Close capture and complete the taxonomy for everything collected on task level.
- Day end — Return to the storage point, reconcile inventory with the dark store manager, flag damaged units, transfer data and submit the deployment report.
RESPONSIBILITIES
- Collect and verify camera inventory, batteries and accessories from the local storage point each morning
- Travel with your team to the deployment site and set up for the day's collection
- Brief and manage five to six field operators through the collection plan
- Meet and coordinate with the site point of contact, typically a Director, Operations Head or owner of a factory, resort or restaurant
- Check data quality through the day, including camera framing, battery levels and storage
- Complete and verify the taxonomy for all footage collected on site
- Reconcile inventory at day end and return it to the dark store manager
- Transfer and upload the day's data, and submit the deployment report
WHO WE'RE LOOKING FOR
Non-negotiable
- Strong spoken English and Hindi. You are often our first point of contact with Directors, Operations Heads and owners of factories, resorts and restaurants.
- Willingness to work on site and travel, not from a desk
- Ability to give clear direction to field teams in Hindi and English
- Ability to make decisions independently when a deployment does not go to plan
We're hiring two kinds of people
1. Freshers: 2025 and 2026 pass-outs
Startup internship experience strongly preferred. If you have interned at an early-stage company and know what it is like when the process does not exist yet and you have to build it, this role will make sense to you.
2. People with 1–3 years of field or operations experience
Prior experience as an Operations Manager, City Ops, Fleet Ops or Field Ops at a startup. Quick commerce, home services, hyperlocal delivery and on-demand backgrounds map directly onto this role — companies like Snabbit, Blinkit, Zepto, Swiggy, Urban Company, Rapido and Porter.
Prior experience is useful but not required. We train on our protocol and taxonomy. What we cannot train is spoken English and ownership.
THIS ROLE IS NOT FOR YOU IF
- You want a fixed desk and a fixed city
- You want predictable 10-to-6 hours
- You are uncomfortable spending your day on factory floors, in kitchens and on shop floors
- You would rather escalate a problem than solve it on the spot
TRAVEL
This role requires substantial travel. A typical month may include a week in Delhi NCR, a week in Bengaluru and a week in Assam. You should be comfortable with this before applying.
- Base location is Delhi NCR.
- All outstation work-related travel, accommodation, meals and commute are paid by the company and are not part of your CTC.
WORKING SCHEDULE
- 6-day work week
- Actual working hours are approximately 9 to 10 hours. On deployment days a significant part of the day is spent travelling, over and above working hours.
- Reporting time depends on the deployment and can be early morning.
- Sunday deployments are limited to a maximum of two per month.
- On non-deployment days you handle data transfer and upload, deployment planning, reporting and site coordination. These days run on more regular hours.
ELIGIBILITY
- Any graduate degree (BBA, BA, B.Com http://B.Com, BHM, B.Tech http://B.Tech or equivalent). Hospitality, hotel management and general management backgrounds do particularly well in this role.
- Batch: 2025 and 2026 pass-outs, or up to 3 years of relevant experience
- No minimum CGPA cutoff. We hire on the interview, not the marksheet.
COMPENSATION
- Total CTC: ₹4.2–7 LPA, based on interview performance
- 100% fixed. There is no variable or performance-linked component.
- Probation: 2 months at full salary. No deduction during probation.
- No service bond or training bond of any kind.
REPORTING AND GROWTH
You report to the Zone Head and the Operations Head, and work directly with the founding team. Each Operations Manager runs one deployment team of five to six field operators, with a home city and rotation across active national sites.
Typical progression for strong performers:
- Regional Manager — around 8 months. Owns multiple deployment teams across a zone.
- City Head — around 18 months. Owns a city's full operations, including site partnerships and vendor relationships.
We expect our operations leadership to come from this cohort.
Location: Maputo
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
GiveDirectly Mozambique is growing – delivering large lump sum transfers at scale, developing tech-enabled delivery models, and building the operational infrastructure needed to support a significantly larger program. We're looking for an Operations Lead to strengthen the support systems and staff to operate with excellence at scale. This role will lead procurement, logistics, HR, and administrative functions end-to-end, working closely with the Country Director and collaborating with Programs, Finance, Internal Audit and Safeguarding teams.
The ideal candidate combines strong operational expertise – particularly in procurement, logistics, and HR – with the leadership skills to build and mentor a growing team. You thrive in a fast-paced, non-hierarchical environment, are comfortable making decisions with limited precedent, and bring a bias toward action and practical problem-solving.
Reports to:
Country Director
Level:
Senior Manager
Travel requirement:
Regular travel within Mozambique to field offices and program sites. Must be able to travel 1-2 times per year internationally for team retreats.
What you'll do
Build and lead the Mozambique operations team
Lead the GD Moz Operations team, including procurement, logistics, administration, and HR functions.
Provide line management to the Office & Procurement Manager and Human Resources Manager, while supporting them to build high-performing, appropriately specialised teams.
Create clear roles, responsibilities, and standard operating procedures that enable the team to operate independently and at a high standard.
Build the team's capacity over time, driving best practice and coaching managers to develop operations management excellence.
Contribute to cost-effective systems for scale
Help design and build systems and processes capable of supporting a larger program, identifying future needs (e.g. strategic partnerships, team capacity, technology solutions).
Drive measurable improvements in back-office processes, running regular analyses on speed, cost, resilience and controls.
Identify and implement opportunities to use AI and other digital solutions to improve the scalability of operations.
Leadership to procurement, logistics and administration
Oversee Procurement & Administration function through the Office & Procurement Manager, identifying bottlenecks and improving systems.
Develop and support implementation of a procurement strategy to ensure an efficient, responsive, high-quality, and resilient supply of goods and services.
Lead logistics and fleet management, ensuring efficient and reliable transport and distribution across Mozambique's operations.
Oversee budgeting and procurement planning to ensure needs are forecast and operations run smoothly.
Use data to conduct analyses to identify opportunities to improve procurement and logistics efficiency and value for money.
Support compliance and risk management
Proactively identify and mitigate operational risks, maintaining a risk register and putting mitigations in place.
Ensure operations meet GiveDirectly's global policy standards and local regulatory requirements, adapting for the Mozambique context.
Work with GiveDirectly's Corporate Audit function to support internal audits and build systems for a strong control environment across assets, inventory, fleet, procurement and office security.
Closely collaborate with Finance teams for timely, efficient payment processes, facilitate external audits, and ensure compliance.
Oversee HR
Oversee HR function through the HR Manager, identifying bottlenecks and improving systems.
Support the Country Director in implementing and iterating on GiveDirectly Mozambique's people strategy to scale the team while building talent density.
Support the HR team to deliver initiatives that strengthen team culture and reinforce GiveDirectly's values as the organisation scales.
Drive best practice across recruitment, learning and development, performance management, and HR operations.
What you'll bring
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Significant experience (6+ years) in operations management, with strong expertise in procurement and logistics.
A track record of strengthening operational functions – taking systems from ad hoc toward structured, compliant, and scalable.
Strong financial and budget management skills, with experience managing operational budgets and driving cost-effectiveness.
Experience managing and developing teams, including recruiting and mentoring staff.
Experience overseeing or working closely with HR functions (recruitment, performance management, learning and development, culture building).
Comfort in a fast-paced and changing environment that involves a degree of ambiguity and requires figuring things out with limited precedent.
Highly analytical with a strong attention to detail and a bias toward data-driven decision-making.
Familiarity with INGO standards, donor compliance frameworks, internal controls, and audit processes.
Strong cross-cultural communication skills and experience working effectively in matrixed organisations.
Experience and aptitude leveraging new technologies and AI to advance operational effectiveness. Comfort with an agile and iterative approach.
Knowledge of Mozambique's regulatory environment for NGO operations, procurement, and employment law is an advantage.
Language Requirement: English fluency required; Portuguese fluency is a plus.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Dublin, Ireland
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a In-Year Segmentation & Parenting Operations
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities
In-Year Segmentation Management
• Review and process in-year segmentation requests in accordance with approved business rules.
• Validate eligibility, supporting evidence, and policy compliance for all submitted requests.
• Assess segmentation impacts and ensure requests meet established thresholds and governance requirements.
• Escalate complex or exception-based cases for appropriate review and approval.
Parenting & Enrollment Remap Operations
• Manage customer parenting corrections and enrollment remap requests.
• Validate customer hierarchy structures and revenue attribution impacts.
• Review account relationships to ensure correct ownership and reporting alignment.
• Execute approved changes within established service level agreements (SLAs).
Case Management & Quality Assurance
• Maintain accurate case records and audit-ready documentation.
• Review supporting documentation including proof of alignment, proof of execution, account ownership evidence, and system validations.
• Perform quality reviews to ensure consistency and compliance across all requests.
• Identify and resolve data discrepancies or policy conflicts.
Stakeholder Collaboration
• Partner with Sales Operations, Business Sales Operations (BSO), Finance, GSOC, and regional stakeholders.
• Communicate case status, findings, and recommendations to requestors and business partners.
• Support policy interpretation discussions and exception reviews.
• Participate in operational reviews, office hours, and governance discussions.
Reporting & Analytics
• Monitor request volume, backlog health, turnaround times, and SLA performance.
• Develop and maintain reports, dashboards, and operational metrics.
• Analyze trends and identify opportunities for process improvement.
• Support operational planning and business reviews with data-driven insights.
Process Improvement & Automation
• Identify opportunities to improve operational efficiency and scalability.
• Support automation initiatives and system enhancements.
• Contribute to testing, user acceptance validation, and deployment of new tools and capabilities.
• Assist with process documentation and standardization efforts.
Knowledge Management
• Maintain process documentation, standard operating procedures, and training materials.
• Support onboarding and training of new team members.
• Share best practices and lessons learned with the broader operations team
Strong analytical skills and ability to work with large datasets
Very detail-oriented, process-driven, and comfortable following defined business rules/policies
Experience in operations / business operations / sales operations / customer account operations
Experience handling account segmentation, customer/account hierarchy, ownership structures, or reporting alignment
Ability to validate requests against eligibility criteria, supporting evidence, policies, and governance requirements
Experience with case management and maintaining accurate, audit-ready documentation
Strong data quality / validation skills identifying discrepancies, incorrect mappings, hierarchy issues, or policy conflicts
Ability to manage work against SLAs, turnaround times, and operational deadlines
Experience working with cross-functional stakeholders, especially Sales Operations, Finance, Business Operations, or similar teams
Strong written/verbal communication for explaining case status, findings, recommendations, and exceptions
Location: Shepherdsville, KY
THE ROLE: Studio Operations Associate
We’re looking for…
Join the Kentucky studio operations team behind Rue La La and Gilt. Every product we photograph passes through our hands, and you’ll help keep it all moving, with a focus on pulling and organizing merchandise for shoots and repackaging it afterward. Reporting to our Studio Operations Lead, you’ll also support receiving, prep and shipping as needed at our Shepherdsville studio.
This is an on-site, on-call role (Monday - Friday schedule). Ideal for someone with warehouse or retail experience looking for a flexible schedule.
What You’ll Do:
Essential Duties:
Repackaging:
Repackage samples to standard after production (re-attaching tags, folding and polybagging).
Merchandise pulls:
Pull, organize and stage merchandise for shoots, working with the scheduling team to make sure samples are ready for production.
Receiving:
Receive deliveries, sign for and sort packages to standard, and keep teams updated on delivery status.
Sample prep:
Tag styles for production, catch sample PO errors, and scan and stage samples in the right studio locations.
Styling support:
Assist styling teams with steaming and prepping styles as needed.
Shipping:
Prepare shipments for vendor returns and our Boston studio.
Safety:
Follow all standard operating procedures and safety policies, and speak up about unsafe processes or behaviors.
Learning:
Pick up new processes as needed to keep work running smoothly.
Other duties as assigned
About You:
You’re detail-oriented, dependable and comfortable switching between tasks as the day requires. You take safety and accuracy seriously and work well with the teams around you.
Experience and background needed
Able to stand for up to 8+ hours
Able to lift packages up to 30 lbs
Works well as part of a team
Strong attention to detail and able to multitask
Strong communication skills
Education
High school diploma or GED
Experience
Warehouse or sample management experience is a plus
Technical skills
Experience with Google Sheets is a plus
At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
Expected Salary Range: $17/hr
The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
#LI-Onsite
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications:
We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our
GDPR Applicant Privacy Notice
and
CCPA Applicant Privacy Notice
or contact us at recruitingcoordinator@ruegiltgroupe.com.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking by region and channel, sequencing, and team initiatives
- Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
- Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
- Coordinate cross-functional initiatives that span Product, Eng, Design, Legal, Sales, and Ops teams—driving alignment, timelines, and accountability
- Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
- Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
- Build our outbound operations playbook in partnership with Legal and continuously improve it so we can scale with quality and intention
WHAT YOU’LL BRING
- 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
- Proven track record building and scaling operational processes from scratch
- Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
- Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels
- Experience partnering closely with Legal, Product, and Engineering, including third-party vendors
- Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
- Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
EVEN BETTER…
- Experience with outbound communications compliance — TCPA, do-not-call, SMS sender registration, or similar calling/messaging regulations in the US or internationally
- Experience at an early-stage startup or scaling product org
- Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
- Background in product management, engineering, or consulting/strategy with deep operational exposure
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives
- Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
- Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
- Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability
- Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
- Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
- Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention
WHAT YOU’LL BRING
- 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
- Proven track record building and scaling operational processes from scratch
- Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
- Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels
- Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
- Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
EVEN BETTER…
- Experience at an early-stage startup or scaling product org
- Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
- Background in product management, engineering, or consulting/strategy with deep operational exposure
- Experience with vendor management and localization expansion efforts
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Seoul, Korea
Riot is expanding into the Trading Card Game space with Riftbound, and we are looking for a Retail Operations Manager to build and operate its retail ecosystem in Korea.
As a
Retail Operations Manager
, you will lead retail readiness across distributors, TCG shops, PC bangs, organized-play locations, and priority retail partners. You will translate global product and publishing plans into clear local operating plans, ensure partners are prepared for launches and programs, and improve Riot’s visibility into retail performance, product availability, and operational risks.
As this is a new capability for Riot, you will also help define scalable processes and ways of working for retail operations in Korea. You will report to Director, Publishing.
Responsibilities:
Develop and execute Riftbound’s retail operations plan for Korea.
Lead retail readiness for product launches, promotional releases, and major campaign moments.
Coordinate product information, partner communications, retail materials, training, timelines, and reporting.
Serve as Riot’s primary operational partner for distributors and priority retailers.
Establish clear operating rhythms, expectations, and issue-resolution processes with external partners.
Partner with Publishing, Community, and Organized Play to deliver retail activations, launch events, demos, and promotional programs.
Support the growth of Korea’s TCG stores, PC Bangs, and organized-play network. Monitor product availability, retail coverage, partner execution, and demand signals.
Identify operational risks and coordinate mitigation plans across Riot and external partners. Build repeatable processes, reporting, and documentation that improve future launches and retail programs.
Required Qualifications:
6+ years of experience in retail operations, commercial operations, channel management, trade marketing, distribution, or a related field.
Experience working with physical consumer products through retailers, distributors, or specialty-store channels.
Experience leading product launches or complex operational programs with internal and external partners.
Strong understanding of Korean retail practices and market dynamics.
Experience managing distributors, retailers, agencies, vendors, or other business partners.
Strong project management, analytical, and problem-solving skills.
Ability to independently drive work from planning through execution.
Fluency in Korean and English, both written and spoken.
Desired Qualifications:
Experience in trading card games, tabletop games, collectibles, toys, entertainment merchandise, or hobby products.
Familiarity with Korea’s hobby-store, specialty-retail, PC Bangs or organized-play ecosystem.
Experience with product availability, allocation, sell-through reporting, or promotional fulfillment.
Experience building a new operational function or partner model.
Success in This Role:
Building reliable retail operating processes for Riftbound in Korea.
Ensuring partners are prepared for launches and programs.
Establishing strong relationships with distributors and retailers.
Improving visibility into product availability and retail performance.
Resolving operational issues quickly and reducing recurring friction.
Creating scalable systems that support Riftbound’s long-term growth.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: India
ABOUT THE ROLE
Human Archive runs large-scale field deployments to collect egocentric robotics data.
We are hiring a Deployment Associate to be our person on the ground at every site. You will be the site lead for your deployment - setting up and running the capture devices, building and maintaining the task taxonomy that defines what gets collected, supervising the workers performing the tasks, and making sure every hour of data that leaves the site is clean, complete, and correctly labelled.
This is the role that decides whether a deployment produces usable data or unusable data. It is hands-on, detail-heavy, and best suited to someone who is equally comfortable talking to workers on a shop floor and enforcing a strict data protocol.
WHAT YOU WILL DO
Own the taxonomy
- Build and maintain the task and activity taxonomy for each deployment - the breakdown of tasks, sub-tasks, objects, and environments being captured
- Study the site's real workflows and translate them into a clear, consistent, collectable structure
- Keep naming conventions, labels, and category definitions consistent across sites, days, and operators
- Flag gaps, overlaps, and ambiguous categories, and refine the taxonomy as new environments are onboarded
Run the site
- Act as site lead for the deployment - first point of contact for the client site, the workers, and the internal team
- Brief workers on what is being captured, how, and why, and keep them productive through the day
- Supervise, correct, and re-train operators in real time so capture quality does not drift
- Track daily targets - hours captured, tasks covered, sessions completed - and report progress
Deploy the hardware
- Set up, fit, calibrate, and troubleshoot capture devices (head-mounted cameras, sensors, recorders, batteries, storage)
- Manage charging, storage cards, device assignment, and end-of-day teardown
- Diagnose and resolve device failures on the spot; escalate and swap when they cannot be fixed
- Maintain accurate device, accessory, and inventory records for dispatch and return
Own the data
- Run data collection end to end - capture, offload, verification, backup, and upload
- Check every session before it leaves the site: correct framing, complete recordings, no corrupt or missing files, correct metadata
- Maintain session logs mapping every file to task, worker, device, location, and timestamp
Follow and improve SOPs
- Execute deployment SOPs exactly - setup checklists, consent and safety protocols, capture standards, upload procedures
- Enforce compliance across the whole site team, not just yourself
- Document what breaks in the field and turn it into better SOPs, checklists, and training material
- Help train new associates and team leads as we scale to more sites and cities
WHO WE ARE LOOKING FOR
- 1–4 years of experience in field operations (in companies like Swiggy, Zomato, Snabbit, Urban Company, Blinkit etc), data collection, production, QC, or a similar hands-on execution role. Someone who has managed the cluster or area and lead the team.
- Genuinely detail-oriented - you notice a mislabelled folder, a wrong angle, or a missing file before anyone else does
- Quite comfortable with travel as it can be hectic like - 1st week in Assam then next to Bihar, and 3rd can be in Chennai.
- Comfortable with structure: checklists, naming conventions, logs, spreadsheets, and daily reporting
- Practically minded with hardware - you can set up, debug, and maintain equipment without needing an engineer
- Able to lead and direct a group of workers with respect and clarity, including people from very different backgrounds
- Calm and decisive when a device dies, a worker doesn't show up, or a site changes plans mid-day
- Willing to travel and be on-site full time, including in factories, warehouses, kitchens, workshops, and other working environments
- High agency and high urgency - you take full ownership of your site's output
Experience in field data collection, data operations or ground operations at companies like Blinkit, Zepto, Swiggy, Urban Company, Delhivery, Amazon, or Flipkart is a strong advantage.
This is not a desk role. You will spend your days on site, with the devices, the workers, and the data.
Location: United States; Canada
The Revenue Operations Manager will play a central role in building and maintaining the organization's analytical and reporting framework. Reporting to our Chief of Staff and working closely with regional executives and the Group CEO, you will drive operational excellence by surfacing data-driven insights.
You will partner closely with the Leadership Team and stakeholders across each global region to understand win/loss trends, key customer insights, marketing performance, and overall go-to-market efficiency. You will also be responsible for managing the underlying systems and data infrastructure necessary to generate meaningful insights, improve business processes, and support strategic decision-making.
Key Responsibilities
Strategy Collaboration: Collaborate closely with the leadership team to assess and evaluate potential revenue initiatives based on historical business performance. Ensure the necessary infrastructure is in place to execute, measure, and optimize selected revenue strategies.
Demand Generation Optimization: Provide recurring briefings to the leadership team on the effectiveness of demand generation efforts (e.g., outbound campaigns), identifying top-performing approaches and opportunities for continuous improvement.
Growth Performance & Analytics: Develop and maintain dashboards that track key growth objectives. Lead quarterly win/loss analyses and provide actionable recommendations based on performance trends.
Marketing Performance Analytics: Partner closely with Marketing leadership to build dashboards and measure the success of marketing initiatives, campaigns, content assets, and other demand generation activities, providing insights to improve future performance.
Process Optimization: Audit and optimize existing revenue processes while designing and implementing new workflows that improve operational efficiency and cross-functional alignment.
Cross-Functional Engagement: Work closely with stakeholders across Sales, Marketing, Finance, and other departments to solve Revenue Operations challenges, prioritize requests, and drive alignment across the organization.
Technology & Systems: Serve as the internal owner and subject matter expert for HubSpot and other revenue technology platforms, ensuring clean, accurate, and reliable data. Design and implement new fields, workflows, automations, and integrations that improve CRM adoption, GTM execution, reporting, and collaboration with Finance, including invoicing and revenue-related processes.
Revenue Technology Innovation: Continuously evaluate the Revenue Operations technology landscape, identifying opportunities to integrate AI tools and other complementary software that enrich CRM data, improve reporting, automate workflows, and enhance operational efficiency.
Qualifications
5+ years of experience in Revenue Operations, Sales Operations, or a related field.
Strong experience with HubSpot is highly preferred. Candidates with extensive experience using other CRMs will also be considered if they can demonstrate the ability to quickly learn and manage a complex HubSpot environment.
Experience with data enrichment tools and LinkedIn.
Proven ability to build and optimize Revenue Operations infrastructure, reporting, and sales and marketing KPIs.
Experience supporting outbound-driven demand generation organizations, including systems used for sequencing, prospecting, and outbound performance measurement.
Experience supporting technology-enabled sales organizations.
Experience with market segmentation, including both complex enterprise sales motions and shorter, project-based sales cycles.
Excellent cross-functional communication and stakeholder management skills.
Strong project management skills with the ability to prioritize multiple initiatives simultaneously.
Highly analytical, data-driven, and detail-oriented.
Curious, proactive, and continuously looking for opportunities to improve systems and processes.
Highly organized with excellent execution skills.
Operates with a high degree of self-initiative and a strong ownership mindset; proactively identifies gaps and opportunities rather than waiting for tasks to be assigned
Location: Brazil - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Mission
As a Fiat Operations Specialist, you will be responsible for driving the integration of local payment methods that allow users to deposit and withdraw BRL. You will collaborate closely with product, compliance, and tech teams to improve the fiat on&off-ramp experience for users. A key aspect of this role is working with the product team to identify opportunities to build the smooth user experience, ensuring that payment flows are intuitive, seamless, and aligned with customer and regulatory needs.
Key Responsibilities
Own and manage BRL on/off-ramp channels end-to-end, ensuring availability, performance, and reliability.
Serve as the primary point of contact for brazilian banks and payment vendors, payment service providers (PSPs), card processors, and other fiat partners, managing relationships, negotiations, and day-to-day communication to ensure reliable and efficient payment channels.
Lead and coordinate technical integrations with local banks and payment gateways, working alongside engineering and product teams to ensure seamless implementation and ongoing maintenance of payment infrastructure;
Ensure seamless user access to fiat products, minimizing friction in deposits and withdrawals.
Monitor and manage the end-to-end operational process for fiat on&off-ramps, ensuring smooth transactions and rapid issue resolution for users.
Identify emerging trends in user preferences, and regulatory changes in Brazil to adapt our platform accordingly.
Work closely with Customer Support to resolve user issues related to deposits, withdrawals, and transaction status, including handling workflows and tickets raised by the CS team that are related to fiat operations.
Maintain strong relationships with banking partners, payment service providers (PSPs), card processors, and other fiat partners.
Ensure liquidity and operational stability of BRL fiat flows and payment channels.
Use data and metrics to optimize payment integrations, minimize friction for users, and enhance the overall user experience;
Work closely with the product team to improve the overall user experience of fiat on&off-ramp processes. Provide insights and feedback based on user behavior, transaction data, and customer feedback to inform product enhancements that improve payment flow, reduce friction, and increase user satisfaction.
Support fiat on/off-ramp operations for additional currencies (e.g., ARS and others), as applicable.
Monitor daily fiat operations, ensuring accurate processing, timely settlements, and proper reconciliation between internal systems and external partners.
Coordinate card and payment infrastructure partners for Brazilian users, ensuring smooth operation of payment flows, supporting issue resolution and complaints handling, and actively participating in the design and improvement of these processes.
Maintain and improve operational controls (limits, reconciliation routines, cut-off times, monitoring alerts).
Identify, investigate, and resolve operational incidents, ensuring proper escalation and root cause analysis.
Keep SOPs, runbooks, and operational documentation up to date and aligned with actual processes.
Collaborate cross-functionally with Product, Technology, Risk, and Compliance teams to improve fiat infrastructure and processes.
Act as a key advocate for the user experience, ensuring that payment-related touchpoints are designed to be intuitive, frictionless, and aligned with user needs and expectations.
Requirements
Experience:
3+ years of experience in payment operations, banking, fintech in Brazil.
Payments&Banking Background:
Demonstrated experience in the payments or banking industry, with a strong understanding of the brazilian financial ecosystem, local payment rails, and banking operations;
Technical Integration Experience:
Hands-on experience coordinating technical integrations with banks, payment providers; ability to bridge communication between technical and business teams.
Regulatory Awareness:
Familiarity with brazilian financial regulations, anti-money laundering practices, KYCcompliance, and payment industry standards.
Project Management:
Strong project management skills, with the ability to lead multiple initiatives and meet deadlines in a fast-paced environment.
Problem Solving:
Analytical thinker with a proactive approach to identifying issues and implementing effective solutions.
Communication Skills:
Excellent verbal and written communication skills, with the ability to work cross-functionally and liaise with internal and external stakeholders including banks and vendors.
Languages:
Fluency in both English and Portuguese is required (written and verbal). Additional languages are a plus.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Tashkent, Uzbekistan
Are you an expert in setting up efficient operational workflows in the real estate sector? We are looking for an Operations Manager to lead our project execution and structure our internal back-office. You will be the architect of our development processes, ensuring that our projects run smoothly from the initial acquisition phase through to the final handover.
We are looking for you to:
•
Structure the Operations:
Take ownership of our project workflows, from budgeting and scheduling to internal reporting and vendor management.
•
Bridge Departments:
Facilitate communication between our field teams (construction/contractors) and our corporate functions (Finance/Sales/Legal).
•
Optimise Performance:
Implement tools and procedures that minimize delays, control costs, and ensure accountability at every stage of the project.
•
Ensure Data Accuracy:
Maintain precise oversight of project finances, draw requests, and compliance, providing transparency to the leadership team.
Requirements
• Proven experience in managing real estate operations or development projects.
• A "systems-thinker" approach: you don’t just manage tasks; you build repeatable processes.
• Strong background in financial oversight, construction budgeting, and contract administration.
• Ability to translate complex project status updates into actionable insights for the executive team.
Benefits
Competitive base salary + performance-based bonuses upon project completion.
The opportunity to work on landmark real estate projects.
Support for professional development and continuous training
Location: India
ABOUT THE ROLE
Human Archive runs large-scale field deployments to collect egocentric robotics data.
We are hiring a Field Operations Manager to own the day-to-day execution of these deployments. You will coordinate field teams, hardware, transportation, schedules, and deployment locations to make sure every operation starts on time and hits its daily targets.
This is a highly hands-on role for someone who is organised, resourceful, and comfortable solving problems in real time.
WHAT YOU WILL DO
- Plan and manage daily field deployments
- Coordinate field teams, team leads, vehicles, hardware, and deployment locations
- Create daily schedules and assign people across projects
- Ensure teams receive the right equipment and reach locations on time
- Track attendance, deployment progress, productivity, and daily targets
- Coordinate with inventory teams for hardware dispatches and returns
- Handle transport, accommodation, vendor, and other logistical requirements
- Resolve last-minute issues such as absences, delays, hardware failures, or location changes
- Maintain clear daily reports and operational dashboards
- Improve processes to make deployments faster, more reliable, and more efficient
- Help launch operations in new locations and cities
- Hire, train, and manage field coordinators and team leads as the operation scales
WHO WE ARE LOOKING FOR
- Strong experience in field operations, logistics, workforce management, or last-mile operations
- Excellent at coordinating large numbers of people and moving parts
- Highly organised and detail-oriented
- Comfortable working with targets, dashboards, and daily performance metrics
- Strong communication and people-management skills
- Calm and decisive when things go wrong
- Willing to be on the ground and take full ownership of execution
- High agency, urgency, and willingness to do whatever is required to get the deployment completed
Experience at companies such as Blinkit, Zepto, Swiggy, Urban Company, Delhivery, Porter, Amazon, Flipkart, or similar operations-heavy businesses is a strong advantage.
This is not a strategy-only role. You will be expected to be closely involved in daily execution and field problem-solving.
Location: India
Workplace: OnSite
ABOUT THE ROLE
Human Archive deploys cameras and other hardware for large-scale egocentric data collection.
We are setting up an internal mini dark store that will manage cameras, power banks, charging stations, cables, storage devices, and other equipment used by our field teams.
We are looking for someone to design the operating system for this facility and manage its day-to-day operations.
Location: Gurgaon
WHAT YOU WILL DO
- Set up and manage our hardware dark store
- Create systems for inventory tracking, storage, dispatch, and returns
- Issue cameras and equipment to field teams every morning
- Collect and reconcile all equipment at the end of the day
- Track which person has each device or accessory
- Ensure cameras, power banks, and other equipment are charged and ready
- Identify missing, damaged, or faulty equipment
- Maintain accurate daily inventory records
- Manage repairs, replacements, and procurement requirements
- Design processes that can scale as our operations grow
- Hire and manage additional store or inventory staff as required
WHO WE ARE LOOKING FOR
- Experience managing a dark store, warehouse, fulfilment centre, or inventory operation
- Strong operational discipline and attention to detail
- Comfortable working with physical hardware and high-volume daily dispatches
- Able to build simple, reliable systems from scratch
- Comfortable managing frontline teams and day-to-day operations
- Ownership mindset and willingness to work hands-on
Experience at companies such as Blinkit, Zepto, Instamart, Swiggy, Amazon, Flipkart, Delhivery, or similar operations-driven businesses is a strong advantage.
ABOUT HUMAN ARCHIVE
Human Archive is a research lab focused on modeling human embodied intelligence.
Humans are the most sophisticated biological systems we have ever observed, yet we still do not fully understand ourselves. Research into human physical intelligence — including the human hand, proprioception, and vision — remains largely unsolved. Our mission is to recover human embodied intelligence as a learned model. To achieve this, we build custom hardware products, deploy them globally at scale, and publish research. Today, our data is used for robotics and world modeling, but the broader opportunity is advancing scientific research into intelligence itself.
Founded by Stanford and UC Berkeley researchers, we are lean, deeply technical, and operate at extreme speed, taking on unglamorous and conventionally impossible problems that directly unlock step-function gains in model capability.
The deployment of capable humanoids at scale will permanently redefine human labor. Undesirable physical work will disappear, and human effort will shift toward a new era of abundant creativity.
We are building the infrastructure to accelerate that transition by assembling the Human Archive mafia. You will own meaningful systems from day one and see your work directly impact model capabilities. This is a once-in-a-generation inflection point. If you want to help reshape physical labor and work on problems that matter at civilizational scale, join us.
Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Location:
Remote (Global)
Timezone:
US (Flexible)
Job Summary
We are a fast-growing performance lead generation company specializing in the legal vertical. We provide high-intent leads and signed retainers to personal injury law firms across the U.S. As we scale, we are looking for a high-level Client Operations Manager to own the entire lifecycle of a client relationship—from the moment a contract is signed to the successful, ongoing delivery of high-quality results.
This is a critical hire designed to remove operational bottlenecks. You will be the primary engine driving campaign launches, managing technical lead distribution, and serving as the authoritative point of contact for our law firm clients and wholesale partners. If you are a data-driven operator who thrives at the intersection of client success and technical performance marketing, this role is for you.
Key Responsibilities
Client & Account Ownership:
Serve as the primary point of contact for law firm clients and partners; own the tone, quality, and frequency of all client-facing messaging.
Campaign Launch Management:
Build the bridge between sales and delivery by driving new orders from paperwork to first lead, ensuring all criteria, delivery methods, and intake requirements are documented and met.
Technical Distribution:
Act as the hands-on owner of LeadDistro, managing campaign builds, routing logic, filters, caps, integrations, and daily QA/QC.
Data-Driven Dispute Resolution:
Independently manage lead quality disputes by reconciling delivery exports against client data, classifying defects, and deciding on credits or replacements based on established policy.
Team Leadership:
Manage a small team including an Account Manager and Admin Support to ensure a high-velocity daily operating cadence where no task sits without an owner.
System Integrity:
Maintain Monday.com as the live source of truth for all campaign statuses and keep SOPs current as products and processes evolve.
Supplier Coordination:
Liaise with fulfillment partners and call centers to monitor volume, pacing, and quality, holding them accountable to strict specifications.
Requirements
Industry Experience:
4+ years in client-facing operations or account management within performance marketing, lead generation, or a call center environment.
Technical Proficiency:
Professional experience administering lead distribution or call routing software (e.g., LeadDistro, Boberdoo, LeadsPedia, Phonexa, Trackdrive, etc.).
Professional Communication:
Exceptional written English skills; you must be comfortable communicating with attorneys and law firm owners with high levels of polish.
Analytical Rigor:
Advanced spreadsheet skills; ability to analyze large CSV exports to produce defensible, data-backed answers to client queries.
Leadership:
Prior experience managing at least 1–2 direct reports.
Operational Demeanor:
Calm under pressure, particularly during quality disputes, with a focus on leading with data rather than apologies.
Benefits
💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
WHAT YOU’LL WORK ON:
- Own the inbound lead routing process, partnering with Marketing to ensure proper attribution
- Run territory management and strategy for geo-based decision-making
- Support and strategize on every aspect of revenue operations in your territory
- Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting
- Provide input and strategy on comp-based decisions and benchmarking
- Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem
- Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team
- Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility
- Monitor deal progression and hold reps accountable for CRM hygiene and accuracy
- Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed
- Own the closed-won process from signature through handoff to post-sale
- Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions
YOU MAY BE A FIT IF:
- You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization
- You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk
- You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene
- You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance
- You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems
- You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter
- You’ve earned trust with a sales team by making their lives easier while holding them accountable to process
- You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice
- You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard
- You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations
- You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance
- You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself
Location: Al Khobar, Saudi Arabia
The Offshore Liaisonman is responsible for coordinating all personnel, logistics, documentation, and communication activities related to offshore rig and non-rig operations. The role ensures the smooth mobilization and demobilization of offshore personnel, compliance with client requirements, and effective coordination between offshore teams, onshore support functions, marine logistics, and client representatives.
Requirements
Coordinate offshore personnel mobilization and demobilization in accordance with client schedules.
Liaise with clients, offshore installations, marine logistics, helicopter operators, and internal departments to ensure uninterrupted operations.
Arrange offshore travel, including helicopter and vessel bookings, crew change schedules, and transportation logistics.
Process and maintain offshore documentation, including gate passes, offshore permits, manifests, travel requests, and client approvals.
Ensure all personnel possess valid offshore certifications and medical clearances before deployment.
Coordinate with HR, Operations, HSE, Logistics, and Marine departments regarding manpower requirements.
Monitor offshore crew rotations and maintain updated personnel movement records.
Support offshore rig and non-rig projects with administrative and logistical coordination.
Follow up on client requests, approvals, and operational documentation.
Maintain daily communication with offshore installations to resolve logistical or personnel-related issues.
Prepare daily, weekly, and monthly reports related to offshore manpower and logistics.
Ensure compliance with company policies, client requirements, and offshore safety regulations.
Assist during emergency crew changes and urgent mobilization requirements.
Required Skills
Strong knowledge of offshore crew change and mobilization procedures.
Excellent communication and coordination skills.
Ability to work under pressure and manage multiple priorities.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Good organizational and documentation management skills.
Familiarity with offshore travel logistics, helicopter scheduling, and marine transportation.
Knowledge of offshore HSE requirements and compliance procedures.
Fluency in English; Arabic is an advantage.
Al Khobar, Saudi Arabia
ГибридСтажёрBerlin
India
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