Задачи:
— Работа на платформе PlatformEco (Node.js + SQL)
— Построение интеграций с внутренними и внешними продуктами
— Участие в стратегических решениях по архитектуре
Требования:
— Высшее техническое образование (ИТ, математика, физика, кибернетика)
— Опыт разработки ИИ агентов
— 5+ лет в разработке, из них 2+ года в роли Tech Lead / Team Lead команды 4–7 разработчиков (код-ревью, менторство, декомпозиция задач, участие в найме)
— Реальный продакшн-опыт на одном из стеков: Node.js, Python, .NET, Java, SQL
— Глубокий практический опыт построения интеграций: Event-driven архитектура (Kafka / RabbitMQ / аналоги), API Gateway, маршрутизация, rate limiting, идемпотентность, retry/backoff, обработка ошибок, саги, проектирование асинхронных систем с гарантиями доставки
— Опыт работы с low-code/no-code платформами
— Опыт работы в крупной корпоративной организации (5000+ сотрудников)
— Понимание архитектурных паттернов: микросервисы, CQRS, Event Sourcing, Hexagonal Architecture, DDD
— Проактивность
— Переговорные навыки без формальной власти
— Баланс «играющий тренер / лидер»
— Устойчивость к корпоративной бюрократии
— Прозрачная коммуникация
Будет плюсом:
— Рабочее понимание RAG, LLM, MCP
— Опыт в страховой / финансовой / корпоративной среде
— Готовность развиваться в сторону AI-агентов и автономных систем
Условия:
— Условия работы не указаны
Контакт для отклика: @irinaalekseevnashi
Задачи:
— Работать на платформе PlatformEco (Node.js + SQL)
— Строить интеграции с внутренними и внешними продуктами
— Участвовать в стратегических решениях по архитектуре
Требования:
— Высшее техническое образование (ИТ, математика, физика, кибернетика), фундаментальная база критична
— Опыт разработки ии агентов
— 5+ лет в разработке, из них 2+ года в роли Tech Lead / Team Lead команды 4–7 разработчиков (код-ревью, менторство, декомпозиция задач, участие в найме)
— Реальный продакшн-опыт на одном из стеков: Node.js, Python, .NET, Java, SQL (не просто знание, а опыт написания, деплоя и поддержки)
— Глубокий практический опыт построения интеграций: Event-driven архитектура (Kafka / RabbitMQ / аналоги), API Gateway, маршрутизация, rate limiting, идемпотентность, retry/backoff, обработка ошибок, саги
— Проектирование асинхронных систем с гарантиями доставки
— Опыт работы с low-code/no-code платформами, способность быстро адаптироваться к PlatformEco
— Опыт работы в крупной корпоративной организации (5000+ сотрудников) с бюрократией, согласованиями, ресурсными конфликтами и кросс-функциональными зависимостями
— Понимание архитектурных паттернов: микросервисы, CQRS, Event Sourcing, Hexagonal Architecture, DDD
— Проактивность, переговорные навыки без формальной власти, баланс между ролью тренера и лидера, устойчивость к корпоративной бюрократии, прозрачная коммуникация
Будет плюсом:
— Рабочее понимание RAG, LLM, MCP с практическим опытом встраивания AI-решений в корпоративный ландшафт
— Опыт в страховой, финансовой или корпоративной среде с пониманием compliance, безопасности, интеграции с legacy-системами
— Готовность развиваться в сторону AI-агентов и автономных систем
Условия:
— Локация: Россия (удалённо / гибрид)
— Зарплата обсуждается по итогам собеседования
УдалённоseniorКандидаты только из стартапов / небольших компаний не подходят - Понимание архитектурных паттернов — микросервисы, CQRS, Event Sourcing, Hexagonal Architecture, DDD
Location: United States - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
The role
MetaMask is launching a VIP programme. As the US Relationship Manager, you will own MetaMask's relationships with US high value users across Trade and Money lanes.
What you will own
Recruiting, onboarding and retaining high value users in the US and other English-speaking regions.
Building relationships across US traders and users, community networks, including industry networks, referrals, events and inbound interest.
Acting as each high value user's main point of contact, and bringing in relevant teams when needed.
Hosting and joining gatherings across the US, with regular travel to key US hubs and industry events.
Turning conversations with high value users into insight on trading behaviour, competitor offers, market shifts and product gaps
Adapting communications for a US audience, in line with Legal guidance.
Tracking and reporting on pipeline, revenues and retention.
What success looks like
A growing, active and engaged high value user community in the US
Strong retention and a healthy flow of referrals.
High value user feedback that shapes what Product builds.
Relationships handled in full compliance with our policies.
What you bring
Experience in VIP account management or business development in crypto, exchanges, brokerages or fintech.
A credible network among high value US traders, holders, KOLs or communities, or a track record of building one.
Excellent written and spoken English, and the polish to work with high net worth clients.
A good understanding of the US trading landscape and how traders compare offers.
Comfort working towards volume, fee and deposit targets.
Solid knowledge of on chain trading and DeFi.
Sound judgement on US regulation, and comfort working with Legal guidance.
Nice to have
Experience hosting private events or community gatherings for high value clients
Familiarity with MetaMask products across our Trading features and Money Account.
A product mindset: you can turn feedback into clear requirements.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$115,000
—
$162,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: London; Amsterdam
Workplace: Hybrid
Head of Product - Cards
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 950+ Mollies across 14+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
Cards is one of the most strategically important products at Mollie. It is the primary payment method operating at a global scale and the central enabler for Mollie to serve larger, more sophisticated merchants. As the accountable lead for online cards acceptance, you will own one of the highest net revenue-generating areas in the business, and your work will directly shape Mollie's ability to compete for and retain enterprise and mid-market merchants.
As the Head of Product for Cards Acquiring, you will own the end-to-end product strategy and execution for one of the most critical payment methods. You will bridge the gap between heavy technical infrastructure and high-impact commercial enablement. Leading a cross-functional team of around 20 people that includes product delivery managers, a product partnership person, a dedicated data person, and a PMM, you will scale Mollie’s cards capabilities beyond Europe, unlock new merchant categories, and ensure our proposition wins the hearts of highly sophisticated merchants. You will also work directly with payment schemes and external partners, making decisions that influence both the product roadmap and Mollie's broader positioning in the market.
The cards domain is expected to become an increasingly primary driver of Mollie's growth over time, with the potential for the online and in-person card acceptance platforms to converge and expand the scope of this role significantly. If you want to own something that matters at a company that is moving fast in the right direction, this is it.
What you'll ship
- End-to-end product ownership: own the full cards acceptance product lifecycle—from deep technical infrastructure and processing stability to commercial enablement.
- Go-To-Market & commercial enablement: lead the GTM strategy for new card features in tight lockstep with Product Marketing (PMM) and Commercial teams. You'll translate complex technical capabilities into crystal-clear value propositions that our sales teams can run with.
- Global scale: drive the geographic expansion of our cards product, building out capabilities beyond Europe to support Mollie’s international growth.
- Portfolio optimisation: Identify untapped merchant vertical opportunities and make data-driven decisions to maximise net revenue across the entire cards portfolio.
- Team Leadership: Manage, coach, and scale a high-performing product team.
What You’ll Bring
- Commercial & GTM Strategy: A proven track record of launching successful financial/payment products. You know how to price, position, and package features alongside PMM to win market share.
- Partnership acumen: deep understanding of direct vs. indirect relationship strategies in the payments ecosystem and their respective commercial implications.
- Technical depth: you aren't afraid of complexity. You can comfortably navigate the underlying technical architecture of cards acquiring, including the intricacies of the PCI compliance landscape.
- Operational scale: experience managing operations-heavy environments and a proven ability to build scalable organisational structures that handle massive transaction volumes.
- Customer obsession: this is non-negotiable at Mollie. You have a relentless drive to understand merchant pain points and build products that genuinely delight them.
- Leadership: experience leading and developing cross-functional teams. You know how to cultivate a culture of high performance, accountability, and psychological safety.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Amsterdam; London
Workplace: Hybrid
Head of Product - Cards - Amsterdam
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 950+ Mollies across 14+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
Cards is one of the most strategically important products at Mollie. It is the primary payment method operating at a global scale and the central enabler for Mollie to serve larger, more sophisticated merchants. As the accountable lead for online cards acceptance, you will own one of the highest net revenue-generating areas in the business, and your work will directly shape Mollie's ability to compete for and retain enterprise and mid-market merchants.
As the Head of Product for Cards Acquiring, you will own the end-to-end product strategy and execution for one of the most critical payment methods. You will bridge the gap between heavy technical infrastructure and high-impact commercial enablement. Leading a cross-functional team of around 20 people that includes product delivery managers, a product partnership person, a dedicated data person, and a PMM, you will scale Mollie’s cards capabilities beyond Europe, unlock new merchant categories, and ensure our proposition wins the hearts of highly sophisticated merchants. You will also work directly with payment schemes and external partners, making decisions that influence both the product roadmap and Mollie's broader positioning in the market.
The cards domain is expected to become an increasingly primary driver of Mollie's growth over time, with the potential for the online and in-person card acceptance platforms to converge and expand the scope of this role significantly. If you want to own something that matters at a company that is moving fast in the right direction, this is it.
What you'll ship
- End-to-end product ownership: own the full cards acceptance product lifecycle—from deep technical infrastructure and processing stability to commercial enablement.
- Go-To-Market & commercial enablement: lead the GTM strategy for new card features in tight lockstep with Product Marketing (PMM) and Commercial teams. You'll translate complex technical capabilities into crystal-clear value propositions that our sales teams can run with.
- Global scale: drive the geographic expansion of our cards product, building out capabilities beyond Europe to support Mollie’s international growth.
- Portfolio optimisation: Identify untapped merchant vertical opportunities and make data-driven decisions to maximise net revenue across the entire cards portfolio.
- Team Leadership: Manage, coach, and scale a high-performing product team.
What You’ll Bring
- Commercial & GTM Strategy: A proven track record of launching successful financial/payment products. You know how to price, position, and package features alongside PMM to win market share.
- Partnership acumen: deep understanding of direct vs. indirect relationship strategies in the payments ecosystem and their respective commercial implications.
- Technical depth: you aren't afraid of complexity. You can comfortably navigate the underlying technical architecture of cards acquiring, including the intricacies of the PCI compliance landscape.
- Operational scale: experience managing operations-heavy environments and a proven ability to build scalable organisational structures that handle massive transaction volumes.
- Customer obsession: this is non-negotiable at Mollie. You have a relentless drive to understand merchant pain points and build products that genuinely delight them.
- Leadership: experience leading and developing cross-functional teams. You know how to cultivate a culture of high performance, accountability, and psychological safety.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Sydney (45 Clarence St); AU: Brisbane (243 Edward St); AU: Victoria Remote Worker
Workplace: Hybrid
SENIOR ENGINEER - PLATFORM
The role and its impact
As a Senior Engineer in our Infrastructure team, you’ll help Xero engineers build and test software faster and with more confidence. You’ll design and build the systems that create test environments, and you’ll make sure test data is ready when teams need it. This work sits at the heart of how we ship software, and it helps set Xero up for AI transformation.
You’ll work across complex platforms, including older legacy systems alongside modern technology. There will be trade-offs to weigh as you decide where the most value sits for engineering teams. Xero asks you to Go Bold in how you approach these problems, and to Go Fast without cutting corners.
The team and how they connect
Our Infrastructure team builds the platform foundations that Xero engineers rely on every day. Our engineers come from software, platform and infrastructure backgrounds, and we work closely with teams across Xero to understand their systems and find elegant solutions. We believe in Going Together, which means sharing knowledge openly and making sure everyone’s voice is heard.
The team is currently working on / Initially, you will focus on:
- Building support systems and tooling for test environments, so engineers can test changes without waiting on blockers.
- Improving test data and enabling frictionless testing across engineering teams.
- Working with our Golang services, alongside infrastructure built with Terraform on AWS, including Kubernetes, EC2 and Lambda.
- Contributing to a longer-running initiative to shorten feedback loops and increase engineering productivity.
Where and how you can work
This is a permanent role, based in Melbourne, Sydney or Brisbane with a remote-first working culture. We have no set office days, so you’ll work with your manager and team to find a balance that suits how you do your best work. Once you’ve settled in, you’ll join our on-call rotation as part of supporting the systems we build.
Here are some of the things we’re looking for, for this role:
- Your background could be in software engineering that has moved into platform or DevOps, or in infrastructure work that understands how software is built.
- Golang is our preferred language, though strong experience in Java or .NET is equally welcome.
- Hands-on experience with Terraform, AWS and Kubernetes will help you hit the ground running.
- A curious, problem-solving mindset and the ability to pick up unfamiliar systems quickly, including legacy ones, are key to how you’ll Go Further here.
- Clear communication is second nature to you, whether you’re working in another team’s codebase or presenting to leadership.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Dubai, United Arab Emirates
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. The business is built around exceptional standards, thoughtful execution, and high-touch experiences for a discerning global clientele.
Within this environment, every client interaction reflects the brand. This role supports a premium front-of-house experience where service, presentation, and attention to detail are central to how clients experience the Sales Gallery.
As Waiter, you will play an important part in creating a refined and welcoming atmosphere for ultra-high-net-worth clients, working closely with hospitality and sales colleagues to deliver a seamless visit from arrival through departure.
Responsibilities
Serve premium refreshments with polished presentation and impeccable luxury-service etiquette.
Welcome UHNW clients and provide attentive service throughout Sales Gallery visits.
Anticipate client preferences while maintaining discretion, professionalism, and strict confidentiality.
Keep guest-facing spaces, service stations, and presentation materials immaculately prepared.
Coordinate with sales and hospitality teams to ensure seamless client experiences.
Requirements
Required Qualifications
At least a high school education.
5+ years of experience serving private events and delivering UHNW guest service.
Guest-facing service experience with discerning international clients.
Business-fluent English.
Availability for client visits, private events, evenings, and weekends.
Preferred Qualifications
5+ years of experience in luxury hotels.
Knowledge of premium beverage service, presentation, and luxury-service etiquette.
Barista experience or training.
Location: London, United Kingdom
Senior Business Development Associate
In a Nutshell
Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference.
Once Here You Will
BUSINESS DEVELOPMENT PROCESS
Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients.
Run pipeline meetings.
Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO.
Lead and manage opportunity qualification, owning continuity of the BD process.
Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps.
Pull in director-level support as needed for advocating for client needs and negotiation support.
Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions.
Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One.
Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer.
REPORTING
Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it.
Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned.
Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add.
DATA INTEGRITY
Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot.
Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!).
Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process.
Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks.
PROGRAM MANAGEMENT
Exercise project management tactical skills by effectively steering the BD process for new and existing work.
Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings.
Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines.
Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients.
Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists.
Support account planning activities to drive a proactive, consistent approach to client investment and development.
Support the deployment of the right expertise and experience from within the hub team towards client pursuits
COMMUNICATION
Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events.
Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity.
Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content.
Strengthen existing assets and develop new ones in collaboration with subject matter experts.
Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer.
NETWORK BUILDING
Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market.
Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads.
Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations.
Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity.
EXPLORE
Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead.
Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses.
Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required.
Assist with internal programs and initiatives to improve organizational BD efforts, as required.
Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings.
We're looking for someone with
SKILLS
Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy.
Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams.
The ability to create and deliver presentations, proposals, and other assets.
Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business.
Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients.
Strong presentation and writing skills
Ability to conduct and synthesize research
Attention to Detail: Demonstrates concern for the details and their impact on the larger picture.
Familiarity with a wide range of market analysis tools, data sets, and benchmarks.
Comfort determining next steps in ambiguous situations with limited direction.
Ready to pitch in on tasks, big or small. Volunteer and helper mindset.
Desire to collaborate across various design disciplines
Take chances without being afraid to fail and learn along the way
Insatiable curiosity to learn more about businesses, industries, markets, and what drives them
MINDSET
Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive.
Show Curiosity: Question accepted norms to make room to learn from more diverse voices.
Lean into Vulnerability: Build trust by being open.
Ask for and give consistent and timely feedback on personal performance.
Be optimistic
Collaborate
Embrace ambiguity
Talk Less, Do more
Learn from failure
Make others successful
Take ownership
What does IDEO offer you?
Innovation and creativity:
Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth:
Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£55,000 - 60,000 GBP, depending on experience
Location
London, UK
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
Проектировать архитектуру мультиагентных систем для автоматизации клиентской поддержки, включая RAG, управление состояниями и оркестрацию ИИ-агентов. Разрабатывать и развивать workflow-системы для управления взаимодействием агентов, многошаговыми диалогами и интеграциями с внутренними сервисами.
Задачи:
— Руководить командой backend-разработчиков: проводить 1-on-1 встречи, давать фидбек, проводить performance review, планировать развитие сотрудников
— Участвовать в найме: проводить собеседования, оценивать кандидатов, организовывать онбординг
— Выстраивать процессы: планирование, приоритизация задач, code review, организация on-call и разбор инцидентов
— Работать с продуктом, риск-аналитиками и командой платёжного шлюза, переводить бизнес-требования в технические задачи
— Отвечать за архитектуру антифрод-платформы: скоринг в реальном времени, rule engine, velocity-счётчики, blacklist/whitelist
— Проектировать и оптимизировать хранение и агрегацию событий на PostgreSQL/TimescaleDB и Redis
— Контролировать latency и надёжность: SLO, мониторинг, алертинг, capacity planning
— Писать код и проводить ревью в критичных местах
Требования:
— 5+ лет коммерческой разработки на C#/.NET, уверенное знание современного .NET, асинхронности, производительности
— 1-2+ года опыта руководства командой разработчиков (формально или как tech lead)
— Опыт в антифроде, риск-скоринге или платёжных системах
— Высокий уровень ответственности, автономность, способность самостоятельно вести delivery продукта
— Знание PostgreSQL: проектирование схем, индексы, планы запросов, партиционирование
— Опыт работы с Observability-стеком: метрики, логи, трейсинг
— Опыт проектирования систем с жёсткими требованиями к latency и отказоустойчивости
— Будет плюсом опыт с TimescaleDB или другими time-series решениями
— Понимание PCI DSS и работы с чувствительными данными
-Операционное руководство производственным блоком: обеспечение выполнения производственной программы в заданных объемах, сроках и с требуемым качеством. -Обеспечение безаварийной работы оборудования и строгое соблюдение норм промышленной безопасности, охраны труда и экологии.
Тула; Мы находимся в фазе планомерного развития: модернизация основных фондов, оптимизация технологических процессов, усиление позиций на рынке; Релокация: полная компенсация аренды жилья, помощь в переезде
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location- San Francisco, California
An overview of this role
As a Strategic Account Executive for the San Francisco region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations, including a concentrated focus on leading AI companies, adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on enterprise accounts, with particular emphasis on foundation model labs, AI infrastructure providers, and applied AI companies scaling rapidly in the region, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, including a meaningful share of AI-native accounts, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across San Francisco, with a dedicated focus on AI-native companies, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions tailored to the unique velocity and scale demands of AI-native engineering organizations.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives, including the specific infrastructure, security, and governance challenges AI companies face as they scale model development and deployment.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories, including a strong point of view on the AI/ML ecosystem, so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing strategic accounts, with particular attention to fast-growing AI companies and their evolving technical buying committees.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights, including emerging trends in AI company buying behavior, that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, enterprise accounts in San Francisco, United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Familiarity with the AI/ML company landscape, including model providers, AI infrastructure vendors, and applied AI startups, and the ability to speak credibly to engineering and technical leadership about how DevSecOps practices apply to AI-driven development.
Knowledge of San Francisco's enterprise and AI market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on San Francisco, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the San Francisco region.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,000
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote; United States; New York
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
As Enterprise Sales Lead - Financial Services, you’ll own our North America enterprise motion across Banking and Insurance, helping institutions put agents in front of customers, policyholders, and advisors that are safe, compliant, and fit the systems they already run.
In regulated industries, relationships are the currency, so we’re looking for a leader who already knows the buyers and the rulebook. This is a rare chance to join while the vertical is moving from pilots to production, with the mandate to win net-new logos, drive agent sales, and build the playbook and the team.
In this role, you will:
- Win net-new logos and drive adoption of ElevenLabs, including closing deals yourself and also building and scaling the team
- Own the enterprise Banking and Insurance function and playbook: strategy, pipeline, forecast, process, execution
- Define the enterprise ICP, sales methodology, and a repeatable motion for each of Banking and Insurance, including different buyers, regulators, and use cases
- Open doors through your own network of senior buyers, and turn early wins into the references the rest of the vertical will call
- Guide buyers through model-risk review, architecture review, and vendor security, bringing Risk, Compliance, and InfoSec in early
- Help customers pick a narrow, high-volume first use case in Banking (servicing, caller verification, collections, onboarding) and Insurance (claims intake, policy servicing, renewals), and scale from there
- Partner with our Forward Deployed Engineers, Product, Marketing, and Customer Success to co-build and share what the field teaches us
- Lead executive briefings, events, and high-stakes negotiations
- Bring a sharp view of the competitive landscape, including build-vs-buy and platform bundlers, to positioning and strategy
- Set the bar for sales culture, integrity, and customer-first execution
Requirements:
- 10+ years of enterprise sales experience, including at least 2 years leading a team.
- Track record selling into banks and/or insurers, and navigating Risk, Compliance, and InfoSec gatekeepers
- An established network of senior decision-makers in banking and/or insurance, so you can name the buyers you’d call in your first 30 days
- Passion for experimenting to find the positioning and messaging that wins in market, and turn what works into the playbook
- Experience building a new sales motion or playbook from scratch, whether as a founding leader or inside a larger company
- Deep fluency in banking and insurance regulation (model risk, third-party risk, data protection, consumer protection), which you can speak to without a briefing
- Seven-figure enterprise deals and complex, multi-stakeholder cycles
- Ability to be strategic and hands-on at once
- Executive presence at C-suite and board levels
- Low ego and hands-on: equally at home in a C-suite briefing and in the weeds of a prospecting list or Proof of Value. Motivated by impact and growth more than title
- Passion for the transformative potential of voice and conversational AI
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required.
There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an Quantitative Researcher.
Requirements
Education & Experience:
— MSc or PhD in a quantitative field; a live trading track record outweighs credentials
— 5+ years in quantitative research or trading at a top-tier HFT firm, market maker, systematic fund, or crypto-native market maker; exchange-side market-structure experience is a plus
— Hands-on experience with at least one TradFi asset class (FX, futures, equities) and / or equivalent crypto asset classes; both maker and taker strategies
Core Technical Skills:
— Advanced probability, statistics, time-series analysis, optimization; strict validation discipline (multiple testing, out-of-sample hygiene, live–sim parity)
— Market microstructure: order-book dynamics, queue position, fill probability, adverse selection and markouts, market impact
— Expert Python (NumPy, pandas/Polars, PyTorch); working C++ or Rust for latency-critical components
— Tick-data engineering at scale: columnar stores, cross-venue normalization, data-quality control
Market Knowledge:
— Crypto microstructure: CEX matching engines and fee schedules, perpetuals (funding, mark price, liquidation/ADL), cross-venue arbitrage, DEX/AMM basics
— TradFi microstructure: FX ECN mechanics (firm vs last-look liquidity, prime brokerage), listed futures; low-latency architecture (tick-to-trade path, colocation, exchange protocols)
— Inventory and hedging: quoting models of the Avellaneda–Stoikov class and extensions, multi-asset inventory optimization, hedging, settlement workflows, real-time risk limits and kill switches
Exchange Microstructure & Mechanism Design:
— Maker-taker economics and market-quality measurement: fee-tier and rebate architecture, per-segment elasticity, spread/depth/slippage/markout metrics, defenses against rebate farming and wash trading
— Liquidity program design: obligation-based schemes (two-sided quoting, presence at touch, minimum depth, uptime) and incentive-based schemes (tiered rebates, credit lines, connectivity benefits)
— Maker protection and flow segmentation: markout-based counterparty scoring, retail price improvement (RPI) order types, asymmetric speed bumps and latency floors, minimum quote life, self-match prevention
— Exchange P&L modeling: net fee capture, subsidy budget and payback, LP unit economics from onboarding to self-sufficiency
Mindset & Soft Skills:
— Owner mentality with direct P&L accountability; ships to production and makes honest kill decisions
— Clear written communication with traders, engineers, exchange management, and external LPs
— Compliance discipline across crypto and TradFi market-abuse regimes.
Responsibilities
Responsibilities — Liquidity Program:
— Design the program end-to-end: MM tiers, admission criteria, obligations (max spread, min depth, uptime, presence at touch), incentives, and graduation to subsidy-free self-sufficiency
— Optimize the fee schedule for net capture: taker tiers priced to measured elasticity by segment; maker rebates funded from taker fees; safeguards against tier gaming
— Design order-book mechanics for comfortable quoting: tick and lot sizing, post-only / iceberg / RPI order types, self-match prevention, minimum quote life, passive-liquidity protection options
— Build the toxic-flow framework: markout-based flow classification, counterparty scoring, continuous monitoring, access rules or surcharges for consistently toxic takers
— Own the program financial model and roadmap: subsidy budget with payback targets; phases bootstrap → organic profitability → self-sufficiency; a market-quality dashboard as the single source of truth
Responsibilities — Trading Desc:
— Own the strategy roadmap — crypto first, then TradFi FX and futures; design pricing, quoting, hedging, and execution as one portfolio
— Run end-to-end alpha research on tick/order-book, cross-venue, funding/basis, and on-chain data
— Design the inventory-aware hedging framework, portfolio risk limits, and parameter governance
— Partner with engineering on low-latency implementation; validate in high-fidelity simulation and canary deployments
— Own P&L attribution, TCA/markout analysis, and research standards
— Lead the TradFi FX entry research workstream (LSEG FX Spot Matching, Euronext FX).
Working terms
Immerse yourself in Crypto & Web3:Master cutting-edge technologies and become an expert in the most innovative industry.
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role.
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €123,000-€138,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
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A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
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ОфисМосква
Противоречивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range
ГибридheadLondon; Amsterdam
ГибридheadAmsterdam; London
ГибридseniorГеография найма не уточнена
seniorLondon, United Kingdom
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоleadRemote; United States; New York; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required