Location: Zurich
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking a Senior Consultant, an expert-level client-facing role responsible for bridging business and technology to deliver end-to-end solutions for enterprise and institutional clients.
Operating within the Service & Enterprise Solutions organization, the Senior Consultant works directly at client sites, spending significant time on-site to understand business needs, gather requirements, design solutions, and oversee implementations. This role combines deep functional expertise with strong technical capabilities, enabling the Senior Consultant to deliver 360-degree value across the entire solution lifecycle.
The Senior Consultant is valued for their ability to understand both how the business works and how the technology works, translating between these domains to implement solutions that deliver real client value.
What You'll Be Doing (Responsibilities):
- Work on-site at client locations to understand business operations, processes, and challenges
- Gather and document functional and technical requirements through stakeholder interviews, workshops, and process analysis
- Design end-to-end solutions that address business needs while leveraging appropriate technology capabilities
- Lead implementation activities, configuring systems, developing integrations, and ensuring solutions work as intended
- Act as the bridge between business stakeholders and technical teams, translating requirements and ensuring mutual understanding
- Provide expert guidance on functional best practices, industry standards, and optimal solution approaches
- Configure and customize platforms to meet specific client business processes and workflows
- Conduct user acceptance testing, training, and knowledge transfer to ensure successful adoption
- Troubleshoot issues that span business process and technical implementation
- Document solution designs, configurations, and implementation decisions
- Deliver 360-degree value across the entire engagement lifecycle from requirements through go-live and support
What We Look for In You (Required Qualifications):
- 7–10 years of experience as a functional consultant, solution consultant, or implementation consultant
- Deep expertise in financial services business processes (custody, payments, treasury, banking operations, or capital markets)
- Strong technical capabilities: ability to configure systems, understand APIs, work with databases, and troubleshoot technical issues
- Proven experience implementing enterprise software solutions in financial services environments
- Ability to gather and document detailed functional and technical requirements
- Comfortable working on-site at client locations with significant travel (3+ days per week)
- Strong analytical and problem-solving skills across business and technical domains
- Excellent communication skills: ability to engage with both business users and technical teams
- Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery
- Understanding of regulated financial services environments and compliance requirements
- Languages: German and English required for Zurich; French and English for Geneva; Italian for Lugano. flexibility based on client assignment
- Location: Switzerland (Zurich, Geneva, or Lugano based on client needs)
Nice To Haves (Preferred Qualifications):
- Experience with blockchain, digital asset, or cryptocurrency platforms
- Knowledge of core banking platforms (Avaloq, Temenos, Sopra) or financial systems
- Technical skills in Python, SQL, APIs, or system integration
- Background in consulting, system integration, or professional services
- Experience with custody operations, payment systems, or treasury management
- Certifications in relevant platforms or methodologies
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Zurich
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking a Delivery Project Manager, a client-facing role responsible for executing defined client solutions, managing project workstreams, and supporting solution shaping activities across enterprise and institutional engagements. This role focuses on hands-on delivery leadership combined with strong project management discipline, and operates under the guidance of Senior Managers and the Director, Head of Delivery.
Within the Service & Enterprise Solutions organization, the Delivery Manager plays a critical role in turning defined solution needs into reliable, production-ready outcomes. This role combines solution delivery execution with workstream-level project management, working closely with Delivery, Architecture, Integration, Product, Engineering, and client teams to ensure solutions are implemented in line with agreed scope, plans, and regulatory requirements.
What You'll Be Doing (Responsibilities):
- Execute day-to-day delivery activities for assigned client solutions and manage project work streams within enterprise and institutional engagements
- Plan and track project activities, including tasks, timelines, milestones, deliverables, and dependencies
- Support solution definition and deal shaping activities by providing delivery input on scope, sequencing, risks, and feasibility
- Execute delivery plans covering timelines, milestones, resources, dependencies, and risks
- Coordinate delivery activities across Engineering, Product, Integration, vendors, and client teams to ensure alignment and progress
- Track delivery progress, risks, and issues, escalating where appropriate to senior project leadership
- Maintain project documentation, status reports, and meeting artifacts
- Facilitate project meetings, including planning sessions, stand-ups, and retrospectives
- Monitor progress against delivery commitments and provide regular status updates to stakeholders
- Support testing, go-live activities, operational readiness coordination, and early-life production stabilization
- Ensure delivery activities comply with established governance, quality standards, contractual requirements, and regulatory requirements
- Contribute to delivery reporting, documentation, and client communications
- Support continuous improvement initiatives across delivery processes, project management frameworks, and tooling
What We Look for In You (Required Qualifications):
- 5–7 years of experience in delivery management, project management, program coordination, or solution implementation within banking, financial services, fintech, or technology infrastructure environments
- Proven experience managing technical delivery projects and multi-system solutions in complex, regulated environments
- Understanding of project tracking, risk management, delivery coordination, and multiple delivery streams
- Experience working with or supporting regulated financial services clients (banking, custody, payments, capital markets)
- Strong organizational and execution skills with the ability to manage multiple delivery streams and priorities
- Familiarity with modern delivery environments, including cloud, DevOps, and CI/CD-driven execution
- Familiarity with agile, hybrid, or waterfall delivery models
- Ability to communicate effectively with technical teams, business stakeholders, and client stakeholders
- Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery
- Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus
- Location: Switzerland, with focus on Zurich, Geneva, and Lugano as locations
Nice To Haves (Preferred Qualifications):
- Exposure to digital asset, blockchain, crypto infrastructure, custody, or payments platforms
- Experience working with core banking or financial market infrastructure systems
- Background in consulting, system integration, or managed services organizations
- PMP, PRINCE2, SAFe, or similar project management certifications
- Interest in progressing into Senior Delivery Manager or senior project management roles
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Zurich
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking a Senior Project Manager, Delivery, a senior client-facing role accountable for defining client solution needs and leading the delivery of complex enterprise and institutional solutions. This role owns the delivery lifecycle for assigned engagements, from early solution shaping and delivery planning through execution, operational readiness, and steady-state outcomes.
Operating within the Service & Enterprise Solutions organization, the Senior Project Manager, Delivery acts as the primary day-to-day owner of client delivery outcomes. This role combines strategic solution definition with rigorous program and project management execution, working closely with clients, Commercial, Solution Architecture, Integration, Product, and Engineering to ensure solutions are clearly defined, deliverable, executed predictably, and transitioned successfully into production.
While overall delivery strategy and portfolio governance are owned at Director level, the Senior Project Manager, Delivery is accountable for ensuring solution needs are clearly understood, scoped, planned, and realized through high-quality delivery with strong program-level execution discipline, governance, and risk management.
What You'll Be Doing (Responsibilities):
- Build, mentor, and lead a high-performing team to scale the delivery of financial services solutions
- Own the end-to-end solution delivery lifecycle for complex enterprise and institutional client engagements, from early solution definition and delivery shaping through implementation, go-live, and steady-state operations
- Partner with clients and Commercial teams during pre-sales and deal shaping to define solution needs, delivery scope, success criteria, and operational expectations
- Translate solution requirements into executable delivery plans, ensuring scope, timelines, costs, dependencies, and risks are clearly defined and agreed
- Plan and manage multi-workstream delivery programs, establishing project governance, reporting frameworks, and execution rhythms across delivery teams
- Act as the senior delivery authority and escalation point for assigned programs, accountable for solution outcomes, quality, client satisfaction, and program-level execution
- Ensure solutions are designed and planned for delivery by working closely with Industry Architecture, Integration, Product, and Engineering to validate feasibility and execution approach
- Lead delivery planning and orchestration, including resource allocation, vendor coordination, dependency management, milestone tracking, risk management, and change control
- Track progress against milestones, budgets, and delivery commitments, ensuring early identification of deviations and implementing corrective actions
- Drive dependency management across Engineering, Product, Integration, vendors, and client teams to ensure coordinated execution
- Own operational readiness and transition to run, including testing coordination, go-live planning, support models, and handover to long-term operations teams
- Ensure delivered solutions meet contractual, regulatory, and operational commitments, including SLAs, KPIs, and compliance requirements
- Provide clear, executive-level reporting to internal leadership and client stakeholders on delivery status, risks, and outcomes
- Represent delivery and solution execution in client steering committees and internal leadership discussions
- Drive continuous improvement across delivery processes, project management frameworks, tooling, and execution practices
What We Look for In You (Required Qualifications):
- 7–12 years of experience in enterprise delivery leadership, program management, or project management within banking, financial services, fintech, or technology infrastructure environments
- Proven leadership in building and managing high-performing teams, stakeholder management, and decision-making capabilities
- Proven success delivering large-scale, complex, multi-system solutions and managing multi-workstream delivery programs in regulated environments
- Demonstrated ability to define, shape, and deliver complex client solutions while maintaining rigorous program and project management discipline
- Strong experience delivering solutions across banking, custody, payments, or capital markets (banking, custody, payments, capital markets)
- Proven leadership of cross-functional teams spanning Engineering, Product, Integration, and external partners
- Deep understanding of solution delivery governance, project governance frameworks, dependency management, risk control, and operational readiness
- Strong familiarity with modern delivery environments, including cloud, hybrid deployments, DevOps, and CI/CD-driven execution
- Familiarity with agile, hybrid, and waterfall delivery models and ability to apply appropriate methodologies based on context
- Ability to operate confidently with senior client stakeholders and internal leadership
- Exceptional communication, organization, stakeholder management, and execution skills
- Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery
- Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus
- Location: Switzerland, with focus on Zurich and Geneva as primary locations
Nice To Haves (Preferred Qualifications):
- Experience delivering blockchain, digital asset, or crypto infrastructure projects in institutional environments
- Exposure to core banking platforms (e.g. Avaloq, Temenos, Sopra or similar)
- Background in managed services, long-term client operations, support organization leadership, consulting, or system integration organizations
- PMP, PRINCE2, SAFe, or similar project management certifications
- Interest in progressing into Director-level delivery or service leadership roles
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Hong Kong; Singapore; Dubai, United Arab Emirates
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Hex Trust Markets
is part of Hex Trust group, an established trading desk with mature infrastructure, global banking rails, licenses in key jurisdictions, trading APIs, and connectivity to major liquidity providers. Our on/off-ramping business has seen tremendous growth, and
we are hiring a VP of OTC Sales to continue that trajectory
.
The trading infrastructure is fully operational. The successful candidate will join an institutional desk with established systems, connectivity, and operational frameworks already in place, enabling them to focus on revenue generation from day one.
We offer an attractive, formula-based, uncapped bonus structure tied directly to originated flow.
We are seeking a VP+ OTC Sales professional
with a demonstrable network within the cryptocurrency industry. The ideal candidate will have been part of a rapidly growing crypto business, consistently generated institutional trading volumes, and demonstrated the ability to convert relationships into recurring flow.
The role involves owning the commercial cycle end-to-end: prospecting, onboarding coordination, and ongoing client coverage. Responsibilities include selling execution and on/off-ramp solutions, growing wallet share, and driving repeat volumes. This is a pure origination role offering high autonomy, transparent performance-based economics, and direct impact on revenues from day one.
Duties & Responsibilities
Develop and manage relationships with institutional clients (Commodity Trading Companies, Payment Company, hedge funds, family offices, asset managers, corporates, HNWIs, and intermediaries) to drive OTC crypto trading and fiat on/off ramp activity.
Identify and onboard new clients, business opportunities, and markets to increase OTC crypto trading volume and revenue.
Partner with clients to understand their treasury, settlement, and liquidity needs across both crypto and fiat domains.
Provide market intelligence, trade ideas, and execution support across spot, derivatives, and structured products.
Collaborate with internal teams (trading, operations, compliance, legal, client management) to deliver seamless onboarding, funding, and settlement workflows
Monitor market trends and client behavior to identify product gaps and contribute to strategic roadmap discussions.
Requirements
2–6 years of experience in institutional sales or client coverage roles with a focus on crypto (with direct experience in OTC and/or fiat on/off ramps).
Deep understanding of the OTC crypto trading landscape and fiat infrastructure (bank wires, stablecoins, payment rails like SWIFT, SEPA, ACH).
Proven track record of onboarding and growing institutional client accounts, and exceeding sales targets
Excellent communication and interpersonal skills, with the ability to explain nuanced trade and compliance mechanics clearly
Fluent verbal and written proficiency in English and Mandarin (highly preferred)
Highly organized and self-driven; comfortable operating in fast-paced, high-stakes environments.
Understanding of the requirements to successfully operate within a regulated institution.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Designer at Ramp, you are accountable for outcomes, not just artifacts. You work with PMs, engineers, and other designers to define the right problems, explore and validate solutions, and ship product experiences that change customer behavior.
Design at Ramp is AI first and builder led. Work starts in an LLM, moves into tools like Claude and Cursor to explore flows and interactions, and then comes into Figma for systems and polish. Designers prototype early, test with real customers, and stay involved through launch and iteration.
We are looking for multiple product designers who are excited to work this way and who want to use AI as a core part of how they design.
WHAT YOU’LL DO
- Own product work end to end: Partner with PM and engineering to define problems, explore solution spaces, validate concepts, and ship product improvements that move key metrics. Stay involved through launch and iteration, not just handoff.
- Start in an LLM: Use tools like Claude to clarify intent, draft short PRDs, and surface risks, edge cases, and initial approaches. Use this work to align quickly with your team.
- Validate assumptions with self-serve research: Talk directly with customers, run quick tests, and use what you learn to adjust direction. Treat research as a velocity tool, not a gate.
- Prototype using AI tools: Use Cursor and Claude Code to build and iterate on flows and simple interfaces. Let AI generate code while you guide structure, behavior, and UX quality. Partner with engineers to decide what moves into the product.
- Bring work into Figma: Translate validated concepts into Figma for full state coverage, system alignment, and production readiness.
- Design for the 80 / 20: Encode judgment and complexity under the hood while keeping the default experience simple and successful for most customers.
- Contribute to patterns and culture: Share prompts, patterns, and learnings with the design org. Participate in crits and reviews that raise the bar for quality.
WHAT YOU NEED
- Experience as a product designer working on complex products, ideally in B2B, fintech, or other systems-heavy environments
- Ownership of projects from problem definition through launch and iteration
- Active use of LLMs such as Claude or ChatGPT in your design workflow
- Comfort working in tools like Cursor or Claude Code, even if you are not writing production code by hand
- A portfolio that shows strong product thinking, interaction design, and craft
- Ability to work with PMs to define success metrics and adjust based on results
- Clear communication and comfort collaborating directly with engineers and PMs
- Based in or open to relocate to NYC
NICE TO HAVES
- Experience planning and running customer interviews or usability tests
- Familiarity with design systems and extending shared components
- Comfort with basic front-end concepts such as components and states
- Experience in fast-moving product teams where iteration and shipping matter
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
We are looking for an experienced Senior Software Engineer to join our Payments Web Team and help drive innovation in our payment solutions. We are looking for an engineer who is passionate about creating seamless, user-friendly interfaces and front-end capabilities that empower restaurants to manage their payment operations efficiently. This role leans more heavily towards Front-End development but you can expect to work end-to-end across the full tech stack at times.
Reporting to the Engineering Manager, you will play a crucial role in developing and enhancing our payment product, Olo Pay. Engineers in this role will write code adhering to established standards, participate in code reviews and sprint ceremonies with the expectation to focus on quality, collaboration, and learning.
How You'll Make an Impact
Demonstrate proficiency in the team's domain and technology stack, providing guidance and mentorship to junior engineers and contributing to technical decision-making.
Proactively address technical debt by prioritising its resolution alongside feature development, ensuring maintainable, scalable, and high-quality codebases through regular refactoring and system improvements.
Take ownership of complex features and projects, working independently and collaborating with team members to drive development from concept to delivery.
Lead code reviews, set quality standards, and offer in-depth feedback to improve code quality across the team.
Partner with Product and other stakeholders to refine requirements, ensuring solutions are well-architected and aligned with business goals.
Focus on delivering reliable, maintainable software solutions and actively implements performance optimisations and resilience mechanisms.
Monitor and maintain services in production, diagnosing and resolving critical issues efficiently with minimal support.
Participate in the architecture and design of distributed systems, ensuring best practices are followed for reliability and scalability.
Take the initiative to improve the team's development processes and tooling, advocating for best practices and automation improvements.
Ensure consistency and quality in shared components and APIs.
Contribute actively to the team's knowledge base, lead learning sessions, and promote a culture of continuous improvement.
Use Claude Code extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.
Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What Will Set You Up for Success
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software engineering.
Advanced Programming Skills: Proficient in TypeScript and React and capable of independently designing and implementing complex algorithms and architectures. Additional experience in .NET/C# is beneficial.
CI/CD Mastery: Skilled in managing and improving CI/CD processes, with hands-on experience using tools like GitHub Actions, TeamCity, and Octopus Deploy.
Testing and Automation: Expert in unit, integration, and end-to-end testing practices, with a strong emphasis on automation for testing and deployment.
Distributed Systems and Cloud Services: Strong knowledge of building and maintaining distributed systems, leveraging cloud platforms and services (e.g., AWS, MongoDB Atlas, Kubernetes/EKS).
Technical Leadership and Collaboration: Demonstrate leadership skills by mentoring peers, leading technical discussions, and collaborating effectively across teams and departments to deliver solutions aligned with business priorities.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: India (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Canada (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Belgium (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: United Arab Emirates (remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Remote (South Africa)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (Jamaica)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (Philippines)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: New York
Workplace: OnSite
Role
We are looking for an experienced Head of Fraud to own and lead Taptap Send’s fraud strategy, ensuring our customers and business remain protected from financial crime and abuse. The ideal candidate is a strategic thinker with hands-on experience in analytics and operations responsible for owning and driving improvements to a key metric. We’re looking for someone with a background in fast-moving startups, with bonus points for fintech and fraud experience.
You will develop and execute fraud prevention frameworks, optimize risk detection models, and collaborate with cross-functional teams to continuously improve our fraud defenses while minimizing friction for legitimate users.
This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform.
Responsibilities
- Develop and implement a comprehensive fraud prevention strategy to detect, mitigate, and prevent fraudulent activities, balancing security with a seamless user experience
- Leverage data analytics to enhance fraud detection, transaction monitoring, and identity verification processes
- Collaborate with compliance, product, and engineering teams to ensure fraud controls align with regulatory requirements and user experience expectations
- Lead and scale fraud operations with tools, automation and data-driven insights to combat emerging fraud patterns effectively
- Stay ahead of evolving fraud tactics and regulatory trends, working with industry partners to strengthen the company’s anti-fraud capabilities
- Develop and grow the fraud team as we scale to new users, geographies and products
Requirements
- 8+ years of experience owning outcomes in an analytics and operations-intensive function (ideally fraud but not strictly necessary).
- Proven track record of building and scaling fraud prevention or similar programs in high-growth environments.
- Hands-on experience with analytics, machine learning models, and automation tools.
- Strong background in data-driven decision-making, with proficiency in SQL strongly preferred.
- Bonus points for fintech experience.
Personal Attributes
- High ownership and ability to operate in a fast-paced, high-accountability environment.
- Seeks out opportunities to unlock value by working harder and going further than others might.
- Recognizes challenges, accepts them as reality, and proactively proposes solutions.
- Willingness to travel periodically to meet with key stakeholders.
Also you are
- Outgoing - you love speaking to people and enjoy building meaningful relationships
- Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation
- Mission Oriented - you are passionate about working for a net positive organisation / tech for good
- Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment
- Driven - you thrive in a fast-paced, target oriented company
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Athens, Greece
Workplace: hybrid
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit a
Dutch
speaking
Customer Advisor
for their office in
Athens, Greece
.
Position:
Customer Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Handle transactions and payment-related inquiries, including refunds, manual charges, and payment tracking
Onboard new B2B customers and support them throughout the initial setup process
Maintain and update merchant information accurately within internal databases.
REQUIREMENTS:
Native/fluent in
Dutch
both verbal and written (C2 level). Fluent in English (minimum C1+ level)
Proficiency in MS Office and strong overall PC handling skills
Strong analytical mindset with the ability to manage complex financial inquiries
Excellent written and verbal communication skills
Fast learner with strong numerical and data-handling abilities
Problem-solving oriented with a proactive approach
Team player who is comfortable multitasking and working toward targets
Confident working across multiple systems and software tools.
BENEFITS:
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives.
Location: Europe
Workplace: fully
About The Role:
At
Paysend
, our
products handle millions of money movements across markets
, where reliability and accuracy are critical. Behind every transaction is a complex set of systems and processes that need to work exactly as expected.
We are looking for a QA Engineer to join our team and help ensure the quality and reliability of our
web and mobile products.
You will test real-world customer scenarios across multiple platforms and services, investigating issues across
APIs, microservices, databases, and asynchronous processes
to understand what happens at every step.
We are looking for someone who combines
strong testing fundamentals with technical curiosity and a practical understanding
of how complex products work.
What You'll Do (Responsibilities):
Functional, regression and acceptance testing of user scenarios across web, iOS and Android.
Testing money flows: transfers, card top-up/withdraw, FX and rates, tariffs, limits, fees, bonuses and referrals.
Testing onboarding and KYC, including the integration with our verification provider (Sumsub).
Testing payment and authentication integrations: 3DS/SCA, Google Pay, Apple Pay, OTP and passcode.
API testing (REST/gRPC): inspecting requests, responses and traces, validating contracts and error handling.
Testing interaction between microservices: asynchronous scenarios, events in queues, idempotency, retries and degradation paths.
Verifying state in the database: transaction and process statuses, balances, profile data.
Requirements analysis and participation in grooming: reviewing user stories, raising questions about design and logic early, assessing risk.
Designing and maintaining test cases and test plans, tracking defects in Jira, taking part in release checks.
Preparing test data and working with test environments.
Mentoring junior colleagues and helping evolve QA practices and processes in the team.
What You’ll Need To Be Successful In This Role:
6+ years in manual testing, a meaningful part of it in fintech, banking, payments or another product that moves money.
Experience testing a single product across web and mobile (iOS/Android), with a good grasp of cross-device and responsive specifics.
Experience with and understanding of testing microservice-based applications: how to test a service in isolation and in combination, where to look for the root cause of a failure, what an asynchronous scenario is and why it breaks.
Hands-on experience with message brokers (Kafka, RabbitMQ or similar): reading and publishing messages, verifying events within a scenario.
Practical API testing: Postman/Insomnia or equivalents, working with REST, reading logs and traces; gRPC is a plus.
Confident SQL at the level of queries and joins (PostgreSQL or a similar database).
Basic programming skills in any language (Python, Java, JavaScript, etc.) — enough to write a script, read someone else's code and prepare test data.
Experience using AI tools to optimise and automate day-to-day work: generating and reviewing test cases, analysing logs, preparing data, speeding up routine tasks.
Experience with a test management system (Allure TestOps or similar) and Jira, and the ability to write clear, reproducible bug reports with enough context for a developer.
Confident use of browser dev tools and a debugging proxy for network inspection (Charles, Proxyman, Fiddler).
Systems thinking: the ability to decompose a scenario and find edge and negative cases, not just walk the happy path.
English at a level that supports fluent working communication in a distributed team.
Nice To Have:
Domain knowledge: the payment lifecycle, transaction statuses, currency conversion, fees and limits, KYC/AML requirements as they show up in the user journey.
Experience with Google Cloud Platform
An understanding of how E2E automation works (Playwright, visual regression) and the ability to shape manual coverage so that it complements it.
Experience with server-driven UI or configuration-driven scenarios.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🤘 HOW WE DO IT ?
People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us - We're obsessed with helping members live healthier
- Mission is the Boss: long-term thinking, mission above all else
- Member & customer-led: obsessed with solving problems and delighting users
🏆 How we build excellence - We hire the best and empower them to succeed
- Champions of excellence: extremely high standards and talent density
- Distributed ownership: everyone owns their decisions and results
- Radically transparent: all information accessible, written-first, async decisions
🤝 How we grow together - We improve through honest feedback and bold thinking
- Optimistic alchemy: optimists who collaborate with genuine care
- Empathetic challengers: direct, caring feedback to help each other grow
- Bold contrarians: think differently, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters
- Disciplined execution: decisive action with compounding focus
- Fight for simplicity: high-impact processes, smart frugality
⭐ THE PRODUCT PLATFORM AREA
🎯 MISSION
We enable product crews to move faster by providing reliable, reusable, and simple internal services. We encapsulate complexity, expose clear interfaces, and build mature, long-term building blocks.
🔭 SCOPE
Our focus is on building reusable internal capabilities that power multiple product flows:
- Core Services: APIs & systems like Payment, Messaging, Document Processing, Pricing Engine
- Shared Platforms: Centralized services (e.g. AI Platform) with strong adoption across areas.
- Operational Tooling: Dashboards and automation that support reliability, observability, and scalability.
- Foundational User Experience - Ensure quality and consistency of the UX through shared layout systems, navigation, reusable UI components
Our role is to empower product teams, reducing their cognitive load.
⚡ IMPACT
- Your work will be used daily by hundreds of product builders across Alan.
- You’ll shape reusable building blocks that make it faster and safer to launch products across multiple countries.
- By improving adoption of our services, you’ll directly improve product velocity, consistency, and member experience.
⚡ WHY THIS ROLE IS SPECIAL
- High Leverage: Your work is multiplied across the entire company — adoption & reliability is our main KPIs.
- Complex Problems: Multi-country services, abstraction design, and adoption challenges.
- Platform Mindset: You’ll build services like a product, with product teams as your customers.
- Ownership: You’ll influence product direction, mentor engineers, and shape Alan’s internal platform for years to come.
You’ll work closely with product crews across all Alan areas, as well as with our Architecture Group and Tech Foundation Area, making sure our systems scale globally and align with long-term technical strategy
🛠️ THE STACK
Python/Flask, React, PostgreSQL in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it.
🔍 WHAT WE’RE LOOKING FOR
Experience we value
- 3+ years in backend, platform, or infrastructure-oriented engineering roles
- Experience designing and maintaining internal services, APIs, or SDKs
- You love turning complex problems into elegant solutions
- You care about the "why" behind what you build, not just the "how"
MINDSET WE VALUE
- You think in terms of platform as a product: other engineers are your customers
- You simplify complexity with clear abstractions and long-term ownership
- You are collaborative, humble, and motivated by enabling others
- You leverage AI to redefine our roles and unlock scalability
- Healthcare technology excites you
- You are fluent in English (no French required)
🌍 HOW WE WORK
- Location: You must be legally eligible to work in France, Belgium, or Spain.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia
The Finance Officer provides customer-focused finance and procurement support to the (VPR) portfolio. The role ensures efficient and compliant day-to-day purchasing, supports staff in using procurement processes correctly, and promotes best practice across purchase-to-pay activities.
The position also supports revenue generation and financial management by developing, maintaining, and updating costing and pricing for research infrastructures and platforms, in alignment with institutional strategy, offering competitiveness, and approved costing principles.
Responsibilities
Provide customer-focused procurement and finance support to the VPR portfolio.
Process purchase requisitions, receipting, and purchase-to-pay activities in compliance with institutional policies.
Act as the main point of contact for purchase order, invoice, and payment-related queries, liaising with internal teams and suppliers.
Develop, maintain, and update costing and pricing for research infrastructure services in line with institutional costing principles.
Coordinate with Core Labs, Platform teams, and Business Partners to prepare accurate project-based quotations.
Ensure pricing is competitive, strategically aligned, and accurately maintained in internal systems.
Prepare, issue, and process customer and supplier invoices, ensuring accuracy and supporting documentation.
Monitor invoice status through to payment and follow up to ensure timely settlement.
Ensure correct financial coding and allocation of costs, resolving discrepancies as required.
Maintain accurate records, support audits, and contribute to continuous improvement of finance and procurement processes.
Requirements
Bachelor’s degree in finance, accounting, supply chain, business administration, or a related discipline.
4 years’ experience in finance, procurement, or administrative support, preferably in a higher education or complex organisation.
Experience working in a high-volume, deadline-driven environment with multiple priorities.
Understanding of procurement policies, compliance, and financial controls (or willingness to learn).
Strong organisational skills with high attention to detail.
Confidence using financial and procurement systems.
Experience working with ERP systems (e.g. SAP, Oracle, or similar financial/procurement platforms).
Ability to extract, review, and reconcile financial data, including pricing, invoices, and cost allocations.
Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia
ОфисZurich
ОфисseniorZurich
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ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorBelfast, Northern Ireland, Remote
УдалённоIndia (Remote)
УдалённоCanada (Remote)
УдалённоBelgium (Remote)
УдалённоUnited Arab Emirates (remote)
УдалённоRemote (South Africa); This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
УдалённоThis role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
УдалённоRemote (Philippines); This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively