Компания ChillBase — геймдев-студия, специализирующаяся на разработке мобильных мидкор-игр (Action RPG) и масштабных симуляторов жизни (например, OneState). Локация: Кипр или Армения.
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Компания ChillBase — геймдев-студия, специализирующаяся на разработке мобильных мидкор-игр (Action RPG) и масштабных симуляторов жизни (например, OneState). Локация: Кипр или Армения.
Middle Project Manager в Fledge — новое dating-приложение для рынка США. Удалённая работа.
MBANK — первый цифровой банк Кыргызстана, предлагающий полный спектр банковских услуг и экосистему сервисов через мобильное приложение.
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Настроить подборLocation: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP is hiring a Senior Manager, Commercial Analytics to support our commercial business across sales channels. In this role, you will oversee reporting to understand commercial performance, evaluate growth opportunities, and make informed investment decisions. You will lead a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale while remaining hands-on with the highest-impact analytical work. You will partner closely within the broader analytics team and across the organization to translate complex data into clear business decisions and establish consistent measurement across the commercial organization. RESPONSIBILITIES: - Lead and develop a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale, setting clear priorities and ensuring analytical work translates into meaningful commercial impact. - Own the commercial bookings model and short-term, bottoms-up forecasting, explaining performance across channels, geographies, products, and partners and partnering with Finance to reconcile channel-level forecasts with company planning. - Establish consistent frameworks for evaluating channel and customer economics to enable informed comparisons and investment decisions across the commercial organization. - Build scenario-planning and measurement frameworks that quantify tradeoffs across volume, cost, retention, pricing, mix and margin. - Run point on critical commercial decisions and operating rhythms, diagnose the drivers of bookings and member economics, and translate findings into clear recommendations for senior stakeholders. - Partner cross-functionally to improve the data, measurement, and analytical capabilities that support commercial decision-making. QUALIFICATIONS: - Bachelor's or advanced degree in Business, Economics, Math, Statistics, Data Science, or a related field. - 7+ years of experience in analytics, data science, strategic finance, commercial strategy, or a related discipline, with demonstrated experience using customer and unit economics to inform business decisions. - Experience building or owning commercial measurement frameworks such as LTV, CAC, payback, contribution margin, forecasting, scenario planning, or incrementality, ideally within a subscription, recurring-revenue, or multi-channel business. - Demonstrated people leadership experience, with a track record of developing talent, setting priorities, and maintaining high standards for analytical quality and business impact. - Strong SQL skills and experience working with modern data infrastructure, paired with proficiency in Python, R, or comparable analytical tools for modeling and advanced analysis. - Experience partnering with senior commercial, sales, marketing, or finance stakeholders to frame ambiguous business questions, evaluate tradeoffs, and translate analysis into clear recommendations and actions. - Strong business acumen and understanding of analytical measurement, including the ability to evaluate modeling approaches and their limitations and effectively partner with Data Science and other technical teams. - Experience working in omni-channel businesses and establishing shared metrics or analytical standards across teams is a plus. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $170,000 - $200,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Задачи: — разработка пошагового плана запуска сайта (этапы, сроки, зависимости, риски) — создание концепта и проектной документации (ТЗ, структура, сценарии использования, метрики успеха) — расчёт прогнозного трафика и ключевых показателей эффективности на этапе запуска и масштабирования — поиск подрядчиков и специалистов, проведение отбора, постановка задач, контроль сроков и качества — координация с маркетингом, контент‑командой и смежными подразделениями — ведение прогресса и артефактов проекта в Notion / Google Docs (задачи, статусы, комментарии, версии документов) — выполнение оперативных управленческих задач от руководителя (внедрение новых процессов, срочные согласования, подготовка справок/сводных по проекту, презентации для стейкхолдеров) — решение точечных организационных вопросов, влияющих на сроки и бюджет проекта (переговоры, фиксация договорённостей, контроль исполнения) — работа с приоритетами: быстрое переключение на срочные поручения без потери контроля над ключевыми вехами проекта Требования: — опыт управления digital‑проектами от 2 лет с реализованными кейсами под ключ — умение писать ТЗ, составлять планы, считать трафик и прогнозировать нагрузку — грамотность, уверенность в себе, инициативность, умение аргументированно предлагать решения — готовность брать ответственность за сроки, бюджет и качество, а также оперативно выполнять поручения руководителя Условия: — занятость full time на этапе запуска — оплата 80 руб. в месяц на старте — перевод на full‑time после запуска проекта — работа полностью удалённая — прозрачная система приоритетов и регулярная синхронизация с руководителем
Location: San Francisco We are looking for a detail-oriented team player with a passion for workplace design to take ownership of global workplace design and project execution . Joining the Workplace team, you will report to the Head of Global Workplace & Real Estate and execute both short- and long-term projects to support Asana’s global expansion . The Workplace team supports every Asana by creating welcoming, comfortable, and inclusive environments where everyone can perform at their best . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're i nterviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Lead the planning and execution of all new office builds, construction, and reconfigurations across global temporary (co-working) and leased spaces . Develop, maintain, and implement workplace design and graphic standards across all office locations . Collaborate closely with local Workplace leads to ensure design alignment, seamless office expansion, and high end-user satisfaction . Oversee design-related purchasing, including global furniture vendor management, quotes, and procurement . Source local furniture and environmental branding vendors globally, maintaining a resource directory and assisting site leads as needed . Manage project budgets, billing, CAPEX and OPEX cost roll-ups, and annual financial tracking . Oversee global occupancy and space planning, act as the space planning software administrator, and deliver monthly analytics, test fits, and occupancy projections . Drive the workflow for desk moves and department relocations while providing ongoing training and support to site leads and space captains . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 6–8+ years of experience in space planning, interior design, and project management . Bachelor’s degree in interior design, architecture, or a related technical field . Proven proficiency with AutoCAD and Adobe Creative Suite; familiarity with SketchUp or OfficeSpace is a plus . Meticulous planner and problem-solver who effectively prioritizes and manages multiple simultaneous projects under tight schedules . Strong cross-functional communicator skilled in building collaborative relationships across all levels and managing global vendors across time zones . Experienced in managing CAPEX/OPEX budgets, financial tracking, and transparent project status reporting . Portfolio or website demonstrating experienc e in office design, environmental graphics, and spatial planning . At Asana, we're commit ted to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achiev e our mission . If you're interested in this role and don't meet every listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We b elieve that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the estimated ba se salary range is between $133,000 - $151,000 . The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process . Th e listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may include additional components such as equity, sales incentive pa y (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our empl oyees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Riga, Latvia Workplace: hybrid About the Client Our client is an international electronic money institution that provides comprehensive online payment processing solutions. They cater to online businesses across various sectors, offering support for multiple currencies and payment methods. Role Overview As an Account Manager, you will have the opportunity to manage a diverse portfolio of B2B merchants, ensuring long-term retention and satisfaction. This role offers the chance to drive growth through upselling and cross-selling initiatives and collaborate with internal teams to deliver seamless payment solutions. Key Responsibilities Manage a portfolio of existing B2B merchants, ensuring strong relationships, high client satisfaction, and long-term retention. Monitor payment performance metrics such as approval rate, conversion rate, and transaction volumes, identifying trends and potential issues. Analyze transaction data and recommend improvements in payment methods, geographies, or technical settings to increase performance. Drive upsell and cross-sell initiatives by introducing additional payment methods, markets, or company products. Collaborate with internal teams to ensure seamless integration and support for client-specific payment solutions. Conduct regular business reviews with key clients to discuss performance, challenges, and opportunities for growth. Requirements 1+ years of experience in Account Management, Key Account Management, Business Development, or Customer Success roles. Strong background in fintech, payments, acquiring, PSP, or related financial technology environments. Solid understanding of merchant lifecycle, payment flows, and transaction performance metrics. Fluent Russian and strong English (B2+/C1); the role involves communication with international clients and internal teams. Experience with CRM tools and analytics software to track and report on account performance. Proven ability to manage complex client relationships and deliver tailored payment solutions. Languages: English B2, Russian C1. Experience in fintech. Key Soft Skills Strong organisational skills and ability to manage multiple accounts simultaneously. Proactive and results-oriented mindset focused on revenue growth. Ability to prioritise tasks in a fast-moving environment. Excellent communication skills for effective client interactions. Strong problem-solving abilities to address client needs. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits
Location: United Kingdom (Hybrid) Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 MEET THE TEAM 👥 Here at Cleo we have team of ~135 member in our Credit Pillar. This function brings together several specialisms, all working toward managing portfolio performance; designing the systems, models, and controls that make lending sustainable. They drive to build and grow a portfolio of responsible EWA & Pay Later products that can scale across markets while protecting users from high cost debt trap. ABOUT THE ROLE ✍️ We’re hiring a hands-on Lead Product Manager to drive Cleo’s Credit products forward. You’ll lead a cross-functional squad to uncover customer needs, shape bold new product directions, and turn early-stage ideas into compelling, testable experiences for one of Cleo’s most important product areas. Key responsibilities - Identify high-potential product opportunities through customer insight, market understanding, and Cleo’s unique strengths. - Lead early-stage ideation, prototyping, and lean research to validate concepts and reduce uncertainty quickly. - Bring your squad together around a clear product vision, translating it into polished, high-quality experiences with Design and Engineering. - Partner with cross-functional stakeholders to shape product direction and solve complex customer problems. - Build persuasive narratives and data-informed business cases that communicate the value of new ideas and drive decisions. WHAT WE'RE LOOKING FOR 🕵️ - You should ideally have several years of relevant experience and passion for credit focused work at a senior level - Experience in consumer-facing fintech or personal finance products - You can share mobile app product work that demonstrates a proven record of driving high-quality execution in high-growth, fast-paced, product-led businesses - You are strongly outcome-focused, balancing business goals and user needs through small, rapid, experiment-led product improvements - You thrive on getting deep into the data and the details to optimise existing features and journeys - You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders - You are a strong cross-functional collaborator who can partner successfully with tech and marketing stakeholders to deliver bottom line impact on growth WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Ireland; London, England, United Kingdom About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .
Location: Warsaw, Poland Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment. The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships. Key Responsibilities Lead and manage the Poland Admissions team, setting targets and driving performance. Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently. Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment. Manage application pipelines, identify bottlenecks and ensure timely follow-up. Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion. Build strong relationships with university admissions teams and act as the key escalation point for complex cases. Ensure admissions processes meet university requirements and relevant regulatory standards. Use CRM and performance data to identify trends, improve processes and drive decision-making. Produce regular admissions performance reports and forecasts for senior management. Coach and develop the admissions team, creating a high-performance and student-focused culture. Identify opportunities to improve processes, systems and the overall student journey. Experience & Skills 3+ years' experience in international student admissions, student recruitment, higher education or a related field. Proven experience managing and developing a team. Strong understanding of the international student application and admissions journey. Strong commercial and analytical mindset, with experience managing KPIs and conversion. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Experience using CRM/admissions systems and analysing pipeline data. Fluent English and Polish Experience with the Polish higher education market is an advantage. Key Success Measures Application processing times Application-to-offer conversion Offer-to-enrolment conversion Admissions team productivity and performance Student experience University partner satisfaction Accuracy and compliance of applications Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Warsaw, Poland Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment. The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships. Key Responsibilities Lead and manage the Poland Admissions team, setting targets and driving performance. Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently. Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment. Manage application pipelines, identify bottlenecks and ensure timely follow-up. Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion. Build strong relationships with university admissions teams and act as the key escalation point for complex cases. Ensure admissions processes meet university requirements and relevant regulatory standards. Use CRM and performance data to identify trends, improve processes and drive decision-making. Produce regular admissions performance reports and forecasts for senior management. Coach and develop the admissions team, creating a high-performance and student-focused culture. Identify opportunities to improve processes, systems and the overall student journey. Experience & Skills 3+ years' experience in international student admissions, student recruitment, higher education or a related field. Proven experience managing and developing a team. Strong understanding of the international student application and admissions journey. Strong commercial and analytical mindset, with experience managing KPIs and conversion. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Experience using CRM/admissions systems and analysing pipeline data. Fluent English and Polish Experience with the Polish higher education market is an advantage. Key Success Measures Application processing times Application-to-offer conversion Offer-to-enrolment conversion Admissions team productivity and performance Student experience University partner satisfaction Accuracy and compliance of applications Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Wisconsin - Milwaukee Managed By: Owned By: About Us Park Lafayette Towers is owned by Cottonwood Residential and managed by Mandel Group. Together, our two organizations are partnering to hire an exceptional Property Manager for Park Lafayette Towers . Cottonwood Residential, based in Salt Lake City, Utah, and Mandel Group, headquartered in Milwaukee, Wisconsin, bring decades of multifamily experience and a shared commitment to creating exceptional communities and delivering outstanding resident experiences. We are excited to bring together the strengths and expertise of both organizations as we search for the next leader of the Park Lafayette community. About the Role The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes. Relocation assistance is available for qualified candidates. Key Responsibilities Financial & Asset Management Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary Review and approve invoices to ensure accuracy, proper coding, and budget alignment Assist the Regional Manager in developing and managing the annual operating budget Analyze financial reports, occupancy trends, and market data to drive informed decision-making Operations & Property Oversight Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation Ensure all administrative systems and property management data are accurate and up to date Leasing, Marketing & Resident Experience Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals Conduct regular market surveys and competitive analysis to inform pricing and positioning Oversee leasing performance, ensuring effective use of sales techniques and marketing tools Implement resident retention programs to drive renewals and satisfaction Ensure a high level of responsiveness to resident requests and service needs Plan and support resident engagement initiatives and community events Team Leadership & Development Lead, coach, and develop all on-site office and maintenance team members Oversee hiring, onboarding, training, scheduling, and performance management for the community team Foster a strong team culture focused on accountability, collaboration, and service excellence Provide ongoing feedback, coaching, and development opportunities to support team success Set clear expectations and monitor performance against property and company goals Compliance & Risk Management Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations Promote safety awareness and ensure adherence to OSHA standards across the community Identify and address potential risks, safety hazards, and operational concerns proactively Maintain appropriate documentation for permits, licenses, and regulatory requirements What You Bring High school diploma or GED required; college degree preferred Professional designations such as CAM, ARM, or CCRM preferred 3+ years of experience in multifamily property management 3+ years of experience leading, developing, and managing on-site teams Strong financial acumen, including budgeting, reporting, and expense management Solid understanding of leasing, marketing strategies, and resident retention Excellent communication, leadership, and interpersonal skills Strong organizational skills with attention to detail and ability to manage multiple priorities Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment Proficiency in Microsoft Office Suite Experience with Entrata, REBA, or similar systems Self-starter with strong initiative, accountability, and a results-driven mindset Flexibility to work extended hours, including time prior to office opening Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed Physical Requirements Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk Bending, stooping, and squatting for filing and picking up litter around the property frequently Ability to climb stairs frequently needed to show and inspect the property Pushing and pulling doors/cabinets to inspect the property frequently Reaching above the shoulders for supplies and inspecting the property frequently Writing/typing for communication frequently Grasping/turning for telephone and doorknob use frequently Finger dexterity to operate office equipment frequently Lifting/carrying 10-25 lbs. occasionally needed Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc. Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone Why Join Us? At Park Lafayette, you’ll have the opportunity to join a team supported by the experience and resources of both Mandel Group and Cottonwood Residential. Together, we share a commitment to operational excellence, collaboration, and creating exceptional living experiences for our residents. As Property Manager, you’ll play an important leadership role at Park Lafayette, with the support of two experienced multifamily organizations committed to the success of the community and its team. We offer competitive compensation and benefits, professional growth opportunities, and the chance to make a meaningful impact at a premier community. Cottonwood Residential is an equal opportunity employer. Applicant Communication & AI Disclosure Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team. By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential. At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: UNITED STATES - Remote, LATAM - Remote, EMEA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About the role This role runs the internal posture engine — the risk register, critical control monitoring, evidence, audit operations and GRC tooling. It keeps risk state current so the Lead and the Risk Committee decide from accurate data in the Risk Dashboard and reporting. Drata is the register of record. Named owners close gaps; this role keeps the register, evidence and audit operations current. Responsibilities Planning Operate the risk register from the Security Programme threat model: populate, track treatment, record acceptance decisions, follow up owners, and run the exceptions register. Keep the ISMS and security policy library current as part of audit readiness. Draft security standards when commissioned by the Lead. Run Drata as the control and evidence system — Statement of Applicability, framework crosswalk and automation. Execution Run critical control monitoring: health check-ins, drift flags and Drata automation. Route drift to the SOC. Maintain the evidence file for Lead assessments and independent internal audit. Feed threat-assessment findings into the register and confidence ratings. Track which required assessments are current. Lead audit coordination and preparation: ISO 27001 and SOC 2 logistics, ISMS readiness, team prep, management-review pack, and customer due-diligence questionnaires. Coordinate the control register for external testing (red team, tabletop, pentest). Run security awareness and weekly alerts. Tracking and evaluating performance Track residual risk, exceptions and gap-closure against appetite. Exceptions expire and are reported; the underlying requirement stays in force. Report register state and evidence health so the Lead and Risk Committee work from one view. Achieving overall defined performance Be accountable for a current, defensible posture engine — register, evidence and audit operations. Ensure Drata collects evidence continuously, with automated evidence where coverage exists. Qualifications Hands-on experience running a risk register, control library and audit cycle (ISO 27001 and/or SOC 2). Comfortable with GRC platforms (Drata or equivalent) and turning monitoring into evidence. Proven ability to coordinate audits and customer questionnaires with named control owners. Precise written work; register and Statement of Applicability quality matters. Strong stakeholder management with control owners and auditors. CISA, ISO 27001 Lead Implementer or Auditor, or equivalent professional certification. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role . The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $150,000 — $206,000 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Boston Office Workplace: Hybrid OUR STORY Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month. As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team. ROLE OVERVIEW Technical Project Managers (TPMs) are the engine that drives our clients’ success. They are adept communicators with strong technical knowledge and a knack for problem-solving. At Pointr, we empower TPMs to partner with clients and internal teams to deliver premier indoor technology solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to create the future of indoor experiences. At its core, this role requires the TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles. As the Sr. TPM for Healthcare, this person operates as a player-coach: they own delivery for their own healthcare projects and programs end-to-end, including large, multi-site, multi-customer programs, while also serving as the strategic lead for the vertical. As the strategic lead, this person sets priorities across the portfolio of healthcare vertical projects based on project needs and client value, standardizes delivery processes for the vertical, and works closely with the account owners and delivery team leads to track resource availability and effectiveness. Other TPMs rotate onto healthcare projects as volume requires, and are coordinated by the Sr. TPM. Oversee program focused on delivery of all projects for our aggressively growing health care vertical; managing and reviewing project needs, client value, and determining priority across all projects for the health care vertical. Standardize and work closely with the account owner, and the delivery team leads to track resource availability and effectiveness. Track and report on resource utilization and limitations, escalating for resolution. CORE RESPONSIBILITIES - Own requirements gathering, project planning, implementation, and deployment support for our global clients and partners, ensuring timely, efficient delivery and high levels of customer satisfaction. - Work with client and delivery team members to rapidly and accurately deliver Pointr products and services. - Review and identify Delivery Organization process improvements focusing on shortening the effort and duration of delivery activities. - Work with clients to identify and resolve mapping and wayfinding issues. Coordinate and solve these issues working closely with technical teams. - Develop broad understanding of Pointr products, enabling an increasing ability to provide direct support and problem resolution to map, wayfinding, and integration solutions. - Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr’s solutions and deployment process while serving as a key partner to their success - Closely collaborate with developers, designers, and deployment managers to integrate Pointr’s suite of technology with client applications - Investigate and diagnose hardware and software challenges alongside Pointr’s delivery teams to ensure solution quality and sustainability - Facilitate client status meetings to manage the scope and schedule of multiple, often concurrent deployments - Learn! Master Pointr’s product suite to better understand how clients can use our technology and in turn supplement our product roadmap - Engage in proactive and timely communication that consistently impresses our clients. - Set priority across all healthcare vertical projects based on project needs, client value, and delivery capacity. - Coordinate and support other TPMs rotating onto healthcare projects as volume requires. - Standardize delivery processes across the healthcare vertical, in partnership with the account owner and delivery team leads. - Track and report on resource utilization and limitations across the portfolio, escalating for resolution. - Partner with hospital IT, network, and facilities teams; support EHR integration work (Epic in particular), RTLS, and patient experience initiatives. - Build and maintain relationships with client-side executives across the healthcare portfolio. MINIMUM QUALIFICATIONS - 10+ years of IT project management or technical consultancy experience in a hardware or software company - 5+ years leading programs supporting multiple client implementations simultaneously, successfully, at speed. - 3+ years of experience working in the health care industry with hands-on exposure to health IT, EHR integration (Epic in particular), RTLS, hospital facilities operations, patient experience initiatives, or hospital network teams. - Demonstrated ability to move in a fast-paced environment, learning on the job while juggling multiple deliveries. - Experience leading the delivery and support phases of the customer lifecycle. - A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology - Like us, you're a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment - Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders - Process-oriented with an eye for detail and improvements - Experience managing or mentoring other project or program managers in a matrixed or player-coach capacity. - Experience delivering large-scale, multi-site, or multi-customer programs. PREFERRED QUALIFICATIONS - BS or MS degree in a relevant technology or management field (Computer Science is a plus) - Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project) - Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred WHAT WE OFFER? - Supportive, kind (no-ego), and smart team - Hybrid work (2 days being in the office is required) - International environment and inclusive culture - Competitive base salary and attractive stock options - Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations - Private health care (75%) and Dental - Company-sponsored parental leave - 18 days PTO, plus sick time + 12 holidays per year - 401(k) retirement scheme COMPENSATION Base salary range: $150,000 - $165,000 + bonus, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave. #LI-HYBRID Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us. WE SUCCEED TOGETHER Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback. We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, United Kingdom About the Department Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers. About INTERDICT I.N.T.E.R.D.I.C.T. (Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions: PhishGuard: Email Managed Detection and Response (MDR) service. Cloudflare Managed Defense (CMD, Formerly SOCaaS): 24/7 monitoring, detection, and mitigation of security events across Cloudflare products. Detection Engineering: Develops, maintains, and deploys Cloudflare’s threat detection logic across email, application, and network telemetry. Through the combined capabilities of CMD, PhishGuard, and Detection Engineering, INTERDICT delivers a cohesive operational security function that provides continuous, proactive protection against network, application, and email-based threats. This integrated structure ensures rapid detection, coordinated response, and improved security outcomes for Cloudflare and its customers. About the Role The Response Engineer within the Cloudflare Managed Defense Center acts as a primary technical responder for Cloudflare's premium enterprise customers. You will autonomously investigate complex threat telemetry, handle live incident response for sophisticated volumetric DDoS and application-layer attacks, and analyze traffic anomalies during high-pressure events. Customers contact the Managed Defense Center for assistance and intelligence across Cloudflare's security portfolio, focused on two core pillars: Web Application Security (WAF and Bot Management) and DDoS mitigation across network and application layers. Managed Defense Response Engineers use customer-facing dashboards and internal tools to make detailed and informed suggestions for mitigation, and may implement mitigation strategies directly on behalf of the customer. The team provides continuous proactive monitoring and analysis of security events through internal alerting systems. We are looking for an analytical security practitioner who thrives in this always-on operational environment and bridges the gap between deep technical analysis and premium customer advisory. Role Responsibilities Implement robust mitigation strategies for complex attacks across OSI Layers 3, 4, and 7 using Cloudflare's suite (Magic Transit, Magic Firewall, Advanced TCP Protection, Advanced DNS Protection, WAF, Custom Rules, IP Access Rules, Bot Management, and Rate Limiting) Monitor and investigate proactive alerts, performing near real-time packet and traffic flow analysis and correlation to detect protocol exhaustion and application-layer exploitation, translating findings into custom, highly targeted mitigation rules Review alerts to determine relevancy and urgency, proactively escalate customer-impacting incidents, and adhere to Customer SLAs for alert response and customer communication Act as the primary technical contact for customers during active security incidents, driving high-touch, consultative communication (via phone, chat, email) with customers' technical engineering teams to neutralize threats while ensuring stable traffic delivery Continuously tune and optimize existing security monitoring rules and alerting thresholds to improve the operational signal-to-noise ratio and reduce false positives Lead managed customer onboarding sessions, maintain customer-specific runbooks, and deliver highly technical monthly security posture reviews and post-incident reports Partner directly with internal engineering, product, and threat intelligence teams to provide actionable feedback on attack trends, tooling gaps, and product enhancements Role Requirements 4–7 years of direct, hands-on experience in Managed Detection and Response (MDR), advanced Security Operations, or high-level Technical Support/Incident Response for enterprise infrastructure Proven capability to handle both Application Security (including knowledge of OWASP Top 10 vulnerabilities, L7 WAF, HTTP/S anomalies, Bot mitigation) and Network Security (L3/L4 volumetric DDoS, protocol abuse) Working knowledge of threat frameworks such as MITRE ATT&CK to classify adversary behavior and inform detection and mitigation strategies Operational understanding of internet protocols including TCP, UDP, ICMP, GRE, BGP, DNS, with the ability to quickly diagnose attack fingerprints and infrastructure impact during volumetric DDoS attacks Hands-on experience with packet capture (e.g., tcpdump, Wireshark, tshark) or HTTP traffic inspection (e.g., HAR, Burp Suite) to analyze malicious traffic Extensive experience managing technical communications with enterprise customers during high-stress, active attacks, with the ability to remain calm under pressure and translate complex attack data into clear actionable advice Ability and willingness to work 24x7 rotating shifts to support global operations Knowledge of industry security technologies (e.g., enterprise CDNs, cloud-based DDoS scrubbing centers, Next-Gen WAFs, and edge network firewalls) (Preferred) Proficiency in Linux/Unix environments and strong scripting skills (Bash, Python preferred) for workflow automation (including experience leveraging agentic AI environments or LLMs to optimize operations) and experience interacting with REST APIs or GraphQL to pull and correlate operational data (Preferred) Experience building or querying dashboards in Prometheus and Grafana for performance and attack metrics (Preferred) Highly valued security and networking certifications such as GIAC (e.g., GCIA, GCIH, GCFA, GCFE), Cisco CCNA/CCNP, or equivalent hands-on incident response credentials (Preferred) What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Poland Workplace: fully About the Client Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives. Key Responsibilities Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact. Analyse existing partnerships and identify opportunities to increase revenue and margins. Negotiate commercial conditions with PSPs, including discounts and referral terms. Develop referral opportunities with existing PSP partners and facilitate introductions of new clients. Create and execute joint development plans with key PSPs. Track the progress of partnership initiatives and proactively identify areas for improvement. Work closely with internal teams to ensure smooth execution of partner-related initiatives. Requirements 2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role. Previous experience within the FinTech, Payments, or PSP industry. Practical experience working directly with Payment Service Providers (PSPs). Strong ability to build and maintain long-term relationships with strategic clients and partners. Excellent communication and negotiation skills. Strong analytical mindset and ability to identify opportunities for account growth. Languages: English B2, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset with a focus on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.