Location: Valencia
Workplace: OnSite
- Title: Staff Structural Analysis Engineer
- Location: Valencia
- Department: Space Systems
- Reports to: Mechanical Engineer
- Employment type: Permanent
- Workplace model: On-site / Hybrid
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
As a Staff Structural Analysis Engineer, you’ll lead structural analysis and engineering efforts to ensure ICEYE’s satellites meet demanding aerospace requirements for structural integrity, reliability, and manufacturability, enabling mission success from launch through on-orbit operations.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Define structural requirements from mission and launcher constraints down to system and subsystem levels
- Lead and contribute to trade studies, design reviews, and verification and qualification documentation
- Ensure smooth and timely product delivery from concept through qualification
- Drive continuous improvement of structural design and analysis methods
- Collaborate with hardware engineering, AIT, and quality teams to ensure compliance with launch and in-orbit environments
- Work with system and subsystem engineers to define requirements for new products
- Support integration, validation, and issue resolution across internal and external teams
WHAT ARE WE LOOKING FOR
MUST HAVES:
- Master’s degree in Structural Engineering, Aerospace Engineering, or related field
- Experience leading and managing structural analysis
- Experience designing satellite structures, subsystems, or complex electromechanical systems
- Deep understanding of mechanical stress, vibration, and thermal effects on space structures
- Strong expertise in finite element analysis, including structural dynamics and failure analysis
- Experience with mechanical, hybrid, and bonded joints for load-carrying composite structures
- Familiarity with aerospace standards such as ECSS, NASA, or MIL
- Ability to collaborate cross-functionally with systems, electrical, and manufacturing teams
NICE TO HAVES:
- Experience with PLM or PDM systems for configuration control
- Hands-on experience with mechanical assembly, integration, and testing
- Experience with launch vehicle or spacecraft environments
APPLICATION PROCESS
- Recruiter screening
- Hiring manager interview
- Technical task
- Technical panel interview
- Final interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build lasting businesses, including paid and free memberships, community chats, live experiences, and one-time purchases.
Ultimately, our goal is simple: fund the creative class. We're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet
- 25 million+ paid memberships on Patreon today
We're continuing to invest in building the best creator platform and team in the creator economy. We're looking for an Executive Assistant to help advance that mission.
This role is based in San Francisco and is open to candidates who can work in-office three days per week under our hybrid model.
ABOUT THE TEAM
The Office of the CEO provides high-touch support to Patreon's CEO & Co-Founder and executive team, spanning calendar management, communications, travel, and cross-functional coordination. This role partners closely with the Chief of Staff to keep the CEO's priorities, schedule, and business rhythms running smoothly.
ABOUT THE ROLE
- As a member of the Office of the CEO, you will provide support to the CEO & Co-Founder and work closely with the Chief of Staff
- Proactively manage complex calendars 3-6 months out, partnering closely with Biz Ops to ensure the CEO's calendar and the exec team's calendars stay aligned; maintain and adjust business rhythms as needed
- Proactively communicate calendar updates and priorities to the Rhythm of Business (ROB) stakeholders (Business Operations, Executive Assistants, Communications teammates)
- Maintain the CEO's inbox, draft correspondence
- Work with the Chief of Staff to procure or create meeting agendas and presentations
- Attend meetings, take notes, track action items and deliverables
- Coordinate offsites and events for the Executive Team
- Celebrate birthdays, anniversaries and new family member arrivals of Executive Team members
- Coordinate all of the CEO's business travel and some personal travel, including bookings and logistics
- Build and share quarterly/annual travel lookaheads with CEO's family office to support long-range planning
- Maintain, organize, and code receipts, expenses, and reimbursements
- Work with the Chief of Staff to create project management processes for cross-functional initiatives, building and maintaining systems that scale with the office
Projects you may work on:
- Coordinating activities, logistics and agendas for exec team offsites
- Meeting coordination during company planning, annual reviews
- Supporting monthly All Hands efforts
- Special projects on an as-needed basis
- Board meeting coordination and planning
- Annual company kickoff (PKO) planning and support
ABOUT YOU
- 3-5 years EA experience supporting C-level executives in startup or high-growth environments
- Experience supporting executives in both business and personal capacities, ideally including family office experience or close cross-functional partnership with a personal-side EA
- This is a San Francisco based role for a hybrid model company, in office 3 days/week
- Extremely organized and detail oriented
- Exercises sound judgment, confidentiality and professionalism
- Moves quickly without sacrificing efficiency or effectiveness
- Prioritizes shifting demands with a high degree of accuracy and consistent follow up
- Excellent written and verbal communication skills
- Strong project management skills; able to build and run systems and processes independently
- Ability to:
- Work autonomously
- Problem solve
- Think five steps ahead
- Create and maintain structure and processes
- Advanced knowledge of business-related tools including (but not limited to) Google Suite, Slack, Notion, and AI tools, with strong AI fluency and a demonstrated ability to leverage AI to improve productivity
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our people:
- Put Creators First | They're the reason we're here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don't quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion are critical to our ability to serve creators worldwide. If you're excited about this role but your experience doesn't match every qualification above, we strongly encourage you to apply. If you're a creator at heart, energized by our mission, and share our company values, we'd love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please contact accommodations@patreon.com. http://patreon.com
Patreon offers a competitive benefits package, including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and a 401(k) plan with matching.
Patreon operates under a hybrid work model. Employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal is to be intentional about in-person time and strengthen our sense of community. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we share the expected salary range for each role. The posted range may encompass multiple levels within the role's job family and depends on location. The final offer will reflect the candidate's experience, skills, competencies, geographic location, and alignment with Patreon's leveling framework. For remote employees located outside California and New York, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Limassol, Cyprus
Workplace: on-site
We are looking for a hands-on DevOps Engineer with strong, recent AWS experience to join our infrastructure team.
You will work in a hybrid environment spanning AWS, private OpenStack clouds, OKD, virtual machines, and bare-metal Linux servers. We are primarily looking for someone coming from an AWS/Linux/automation background.
Our platform serves hundreds of thousands of requests per second across many thousands of virtual machines. We are therefore looking for someone who is already comfortable working with high-load, business-critical production systems, rather than someone whose experience has been limited to small-scale or early-stage environments.
CORE STACK:
AWS
Terraform
OpenStack (as a consumer: VMs, networking, storage)
OKD / Kubernetes (OKD is the upstream of OpenShift)
Helm / Helmfile
Ansible
GitLab CI/CD
Linux
Virtual machines and bare-metal servers
Prometheus / VictoriaMetrics / Grafana
ELK
Our dedicated platform teams operate the underlying OpenStack and OKD platforms, while your team owns and operates the workloads running on top of them. Previous OpenStack or OKD expertise is not required: you will not be responsible for building OpenStack or maintaining the OKD control plane, but you should be comfortable deploying, operating, and troubleshooting workloads running on these platforms.
Job Responsibilities
Typical tasks in this role include:
Build and evolve AWS infrastructure with Terraform — extending existing modules and writing new ones — across compute, networking, storage, IAM, databases, and load balancing (EC2, VPC, S3, RDS, ALB/NLB, IAM);
Provision and manage OpenStack virtual machines and the Linux services running on them, as well as workloads running on bare-metal Linux hosts;
Deploy and operate workloads in OKD using Helm and Helmfile, including maintaining charts, values, and templates, and troubleshooting deployments;
Build and improve GitLab CI/CD pipelines for application and infrastructure deployments;
Manage Linux systems with Ansible, including writing new roles and adapting existing ones;
Own observability for your workloads: configure metric collection in Prometheus and VictoriaMetrics, maintain Grafana dashboards, set up and tune alerts, and work with centralized logging in ELK — collection, parsing, and helping teams find and understand issues in application and infrastructure logs;
Work closely with Development and QA teams — supporting production systems as well as the test environments used for day-to-day development, and helping with deployments, environment configuration, infrastructure issues, and release blockers;
Troubleshoot issues across infrastructure, networking, Linux, CI/CD, and application platforms, including problems that span multiple systems;
Automate repetitive operational tasks and take part in infrastructure upgrades, migrations, and improvements.
Review infrastructure code and work with DevOps, Development, QA, and Platform teams on changes that cross team boundaries.
You’ll thrive here if you have
Has strong, recent hands-on AWS experience in large-scale, high-traffic, business-critical production systems;
Has solid experience with Terraform and Infrastructure as Code;
Has practical experience running workloads in Kubernetes-based environments and working with Helm;
Has experience building and maintaining CI/CD pipelines, preferably with GitLab CI;
Has hands-on experience with Ansible, including writing or maintaining roles;
Understands infrastructure networking: TCP/IP, DNS, routing, load balancing, firewalls/security groups, and connectivity troubleshooting;
Has practical experience with metrics and alerting (Prometheus, VictoriaMetrics, Grafana) and centralized logging (ELK);
Can troubleshoot complex problems independently and follow them across multiple layers of the stack;
Is confident with Linux, virtual machines, and production infrastructure, is comfortable working outside fully managed cloud services, and understands what runs underneath the application. Comfortable using Bash, Python, or similar for automation.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport.
Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Recruitment process
HR interview (45 minutes);
Technical interview (1.5 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: San Francisco, CA; New York, NY; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU’LL DO
As an Agent Strategist, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Translate mission goals, policy requirements, and operational workflows into an agent that performs reliably in the real world.
- Be a trusted strategic advisor to public sector leaders. Work shoulder-to-shoulder with agency executives and program leaders to define success, prioritize opportunities, and shape an AI strategy grounded in mission impact.
- Partner with working teams day to day. Run working sessions with program, operations, technology, security, legal, and procurement stakeholders; resolve issues as they arise; and make the decisions that keep deployments moving toward launch.
- Identify new ways to expand our impact. Understand our partners' most urgent needs and develop roadmaps for new use cases, including proactive outreach, multilingual access, and long-horizon agents that can support people across multi-step journeys.
- Directly shape the product and our public sector strategy. Surface unmet needs from customer work, prototype new approaches, and partner with research, product, platform, and public sector leadership to influence Sierra's roadmap, market strategy, and repeatable solutions for government.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our public sector team have worked on recently:
- Improve access to benefits and services. Launch an agent that helps residents understand eligibility, gather the right information, and navigate a complex application or recertification process across channels and languages.
- Modernize constituent support. Design an agent that answers policy and program questions, provides case or application status, and routes sensitive or exceptional situations to the right public servant with full context.
- Make critical reporting easier and safer. Build trusted conversational experiences for reporting fraud, safety concerns, or other high-stakes issues while meeting rigorous privacy, security, accessibility, and auditability requirements.
- Enable proactive government services. Create a roadmap for outbound agents that remind people about deadlines, explain program changes, or help them complete important next steps before a benefit or service is interrupted.
- Build repeatable public sector capabilities. Use a live agency deployment as a design partnership to shape new platform capabilities, evaluation standards, or implementation patterns that can serve institutions across federal, state, and local government.
WHAT YOU’LL BRING
- Ownership and delivery. A track record of leading multiple complex, high-visibility initiatives and driving cross-functional teams from an ambiguous starting point to measurable outcomes - for example as part of an early team, consultancy, or otherwise..
- Technical aptitude. Comfort engaging directly with technical concepts, including reading API documentation, understanding data models and system architecture, and following engineering and security tradeoffs in design discussions.
- Commitment to public service. A passion for public sector work and a belief in the potential of institutions to improve outcomes for the people and communities they serve.
- Communication. Clear, direct, and persuasive communication across executive, operational, policy, and technical audiences, with the ability to turn complexity into shared decisions.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as policy, stakeholder, or implementation conditions change.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- Experience working in or with federal, state, or local government, including familiarity with procurement, security and compliance, accessibility, policy implementation, or systems integration.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects strategists on our TMT team work on:
- Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice.
- Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions.
- Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn.
- Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support.
- Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal.
- Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
- Client-facing consulting, solutions, or strategy experience in a technically complex environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week.
- Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel.
- Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales.
- Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations.
- Help a marketplace handle order status and buyer–seller disputes at enormous scale.
- Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Paris
Workplace: OnSite
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
As a French tech leader and global successful company, our Talent Acquisition teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. The main focus of the team is to understand how the business strategy will impact our hiring plan, and provide support to find and attract our new talents.
You will work hand in hand with our Growth team, which is a transversal entity aiming to maximize and deliver the potential of any mobile product. It combines user acquisition, creative content production, monetization, and the tech capabilities required to turn applications into global hits. With over 150 experts, we operate at the forefront of mobile marketing and ad tech across various types of games (hypercasual, hybrid, 100% IAP).
You will be working on highly scalable mobile games, played by millions of people. You will be part of a small and high-performing team and will have the opportunity to grow your skills by hiring A-Players all around the world.
ROLE
Join us as Voodoo's very first Talent Sourcer, embedded in the Growth BU (for both Gaming and Consumer Applications). In this role, you'll be responsible for identifying, engaging, and building strong relationships with top passive talent to fuel the Growth team's hiring across a wide range of profiles — from Marketing specialist, Artist, Developers, etc.
- Design and execute proactive sourcing strategies tailored to each role, going far beyond LinkedIn Recruiter — think communities, newsletters, events, niche forums, conference speaker lists, and creative outreach
- Write sharp, personalized, and compelling outreach messages that spark genuine interest and reflect Voodoo's culture and ambitions
- Build and maintain active talent pools and pipelines for current and future hiring needs, with a strong focus on nurturing long-term relationships
- Conduct in-depth market mapping to understand talent landscapes, track competitor moves, and identify where the best profiles are and how to reach them
- Balance volume and quality: manage multiple searches simultaneously while maintaining a high bar for candidate relevance and experience
- Leverage AI tools and automation (e.g. Claude, ATS) to enhance sourcing efficiency, personalize outreach at scale, and track performance
- Track and analyze sourcing metrics and iterate on your sourcing strategy
- Partner closely with recruiters and hiring managers to deeply understand role requirements, team culture and what makes a profile truly stand out - Conducting screening calls might also be a possibility
- Continuously benchmark sourcing practices and bring fresh, outside-the-box ideas to attract hard-to-reach talent
PROFILE
- Proven experience in talent sourcing, recruiting, or a research-intensive role — ideally in a fast-paced tech or gaming environment
- Resourceful and creative: you think beyond LinkedIn and know how to find talent where others don't look
- Strong written communication skills — you craft outreach messages that people actually want to reply to
- Proficient with modern sourcing tools and AI and always looking for what's next
- Strategic thinker: you build and nurture pipelines proactively, not just reactively
- Data-driven and organized, with the ability to juggle volume and quality across multiple searches at once
- Collaborative and curious, with a genuine interest in understanding talent markets and staying ahead of trends
BENEFITS
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote days on Fridays
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?”
- Ideate and create a roadmap for growing value for large healthcare payers and providers.
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics.
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates.
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Electrical Engineer to play a critical technical leadership role in the development of our next-generation wearable platform. As part of the Hardware Engineering team, you will develop a deep understanding of electrical system behavior through rigorous test, characterization, analysis, and hands-on debugging, then translate those insights into architecture, schematic, and design improvements. You will work across Electrical, Mechanical, Firmware, Systems, Manufacturing, and Software teams to identify performance limitations, resolve complex system-level issues, and accelerate the path toward robust, production-ready hardware.
This is a hands-on player-coach role for an engineer who combines deep electrical expertise with exceptional systems thinking and technical judgment. You will manage and develop a small team of electrical engineers while remaining deeply engaged at the bench—defining the highest-value technical questions, designing experiments to answer them, interpreting complex data, and driving the resulting design decisions.
RESPONSIBILITIES:
- Lead electrical system characterization and technical investigations, developing a deep understanding of system behavior across power, mixed-signal circuitry, digital interfaces, sensing, noise, timing, and other critical performance areas
- Define and execute experiments that efficiently answer complex engineering questions, isolate variables, identify root causes, and expose interactions across electrical subsystems and the broader product
- Translate characterization results and system insights into actionable architecture, schematic, component, layout, firmware, and system-level design improvements
- Drive resolution of complex electrical and cross-functional technical issues, using first-principles analysis, bench measurements, device telemetry, and structured experimentation to move from symptoms to root cause
- Build scalable characterization and analysis methods using Python, MATLAB, or equivalent tools to improve test coverage, automate analysis, identify trends, and accelerate engineering learning cycles
- Partner closely with Electrical, Firmware, Mechanical, Systems, Software, and Manufacturing teams to define requirements, evaluate tradeoffs, and improve end-to-end system performance, reliability, and manufacturability
- Manage and develop a small team of electrical engineers, setting technical priorities, creating clear ownership, providing mentorship and design review, and helping engineers grow while maintaining a high bar for technical execution
- Remain hands-on with schematic and circuit design, prototype bring-up, debugging, and design iteration, directly contributing to critical design changes where needed
- Establish rigorous validation approaches and success criteria that build confidence in electrical system performance across operating conditions, unit-to-unit variation, and product use cases
- Travel up to 15% domestically and internationally to collaborate with partners, suppliers, and contract manufacturers
QUALIFICATIONS:
- Bachelor's degree or higher in Electrical Engineering or a related technical field, or equivalent practical experience
- 8+ years of relevant electrical engineering experience, with demonstrated technical leadership and ownership of complex electrical or embedded systems
- Deep electrical engineering fundamentals across mixed-signal circuit design, power management, digital interfaces, signal integrity, and debugging of highly integrated systems
- Exceptional hands-on test, characterization, and debugging skills, with the ability to use experimentation and data to understand complex system behavior and drive meaningful design changes
- Strong experience with schematic capture and PCB design/review using ECAD tools such as Altium or equivalent
- Demonstrated ability to lead ambiguous, cross-functional technical investigations, mentor other engineers, and drive complex engineering decisions to closure
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
Rain operates around the world and services global businesses and platforms with embedded financial products and services. We work with some of the biggest businesses in the world and serving them means servicing their end users around the world. Getting there usually means expanding our licensing coverage either through direct force projection or through strategic partnerships. Once we’re in a market this work transitions to getting our products and services up and running to ship local products.
Market Expansion is a high impact, small, SWAT-like team that owns launching local financial products in each of our target geographies. We like to work in person and we work on every market Rain decides to enter. As part of this team, you will go exotic places, meet exotic people, and build exciting products.
The team is, by definition, heavily cross functional requiring team members to work with Product, Legal, Compliance, and Go To Market.
We are accountable for the outcome, not for the project plan. The model is deliberately temporary in each market. A launcher deploys into a market, launches the product, hires and hands over to a local GM, and moves to the next one.
A market launch is a complex project that runs 3 to 12 months, touches around twelve cross functional capabilities and more than ten internal functions.
If you want a clean, independent role inside one function, this is not for you. If you want to be personally accountable for making an impact on one of the fastest growing financial technology companies, keep reading.
What you’ll do
- Be Global: Spend significant time, in person, in each market you launch.
- Be Autonomous: Own a market launch end to end, from the point the entry decision is made to the point the business runs without you.
- Operate Across the Company: Work with our legal team to manage the local regulatory and legal processes for licence expansion or transfer where we go direct.
- Define and execute the operationalization strategy for each market, meaning the specific decisions about how Rain's technology, team and systems get deployed in the local market.
- Identify and solve blockers to quick market launch.
- Coordinate and drive a 100 day plan for each market, including the workstream owners, the sequencing, the reporting cadence, and the escalation path when a workstream slips.
- Identify and hire the key local roles, usually a country lead and their first two or three hires, and ramp them up / coach them through the first few weeks at their roles.
- Detect what is missing before it becomes a problem. Additional licences, gaps and remediations that nobody has scoped.
- Own and improve the playbook.
You are likely to succeed if you have:
- Background: roughly 5 to 7 years of experience in strategy consulting, private equity operations, or an operating role in a regulated fintech or payments business.
- Communication skills: you can independently write high-quality formal documents, and represent Rain in high-stakes meetings (e.g., with regulators, investors, partners, customers…).
- Business and tech acumen: can work through complexity across different workstreams (e.g., pricing, tech, legal, compliance) identifying what matters in a context full of noise.
- Project management experience: you have driven complex projects to completion, particularly when task owners don’t directly report to you.
- Practicality and effectiveness: you get things done quickly despite challenges, and are able to deliver a high amount of output when required.
- Intellectual curiosity: you are eager to go deep into technical topics, particularly when the response is not obvious.
- Desire to travel: you are interested in spending significant time in person in the target markets to launch the product, hire a local team, and solve problems.
- Location: you are based in New York or Madrid, or have a willingness to relocate.
- Languages: you speak native / fluent English.
Bonus attributes:
- Direct experience with regulatory approval processes, market expansion, post-merger integration, on either side of the table.
- Experience in payments, card issuing, e-money or banking, whether at an operator, a regulator, an adviser or a network.
- Having expanded a business into a new geography, including taking a product or a programme live in a new jurisdiction.
- Knowledge of the payment / crypto regulatory landscape for payments and digital assets.
- Familiarity with stablecoins and how onchain tech interacts with traditional payments.
- Additional languages, particularly Spanish, Portuguese, Chinese or Arabic.
- Experience building a function from scratch, including hiring the team who came after you.
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience.
We are looking for an experienced Database Infrastructure Engineer to join our Infrastructure team. Our goal is to ensure the reliability, scalability, security and performance of high-load relational database systems. The primary focus of this role is the administration and optimization of PostgreSQL and MariaDB clusters, automation via IaC, and the development of reliable HA/DR solutions.
Job Responsibilities
Database Cluster Management: Deploy, administer, upgrade, and scale PostgreSQL and MariaDB clusters in high-load production environments;
High Availability & Disaster Recovery: Design and maintain HA solutions, replication topologies, failover/switchover, backup/restore , and DR plan;
Infrastructure as Code: Fully automate provisioning and configuration management using Terraform and Ansible;
Performance Tuning: Analyze query execution plans, optimize indexes and database parameters, investigate locking and replication lag, and tune Linux kernel parameters for specific workload profiles;
Observability: Configure monitoring, dashboards, logging, alerting, and SLOs for database services;
Troubleshooting: Investigate incidents, analyze logs and metrics, identify performance bottlenecks, and participate in on-call activities;
Automation: Develop tools and scripts for routine operations, health checks, failover validation, maintenance, and database lifecycle management.
You’ll thrive here if you have
Experience: 3+ years as a DBA, DBRE, DevOps Engineer, or System Administrator with a strong focus on production relational databases;
Deep understanding of PostgreSQL/MariaDB architecture and internal database processes;
Building PostgreSQL/MariaDB high-availability architectures, replication, backup and performance tools;
Experience HA soultions for PostgreSQL (Patroni, PgBouncer), MariaDB (MaxScale, Galera);
Experience troubleshooting replication lag, deadlocks, locking issues, and transactional workloads;
Hands-on experience testing failover scenarios and performing recovery from backups;
Strong SQL and query optimization skills, analyze and profiling queries.
IaC & Automation:
Strong proficiency in Terraform, including writing reusable modules and managing state files;
Experience writing complex Ansible roles and playbooks.
Linux:
Deep knowledge of Linux internals, filesystems, CPU, memory, disk I/O, networking, and kernel tuning for database workloads.
Observability:
Experience with Prometheus/VictoriaMetrics, Grafana, and the ELK stack.
Scripting:
Proficiency in Python or Bash for automation and operational tooling.
Big Plus:
Kafka & Debezium: Experience configuring CDC pipelines from PostgreSQL or MariaDB using Debezium and Kafka Connect;
Kubernetes & Helm: Experience running stateful database workloads in Kubernetes, including database operators;
Cloud Platforms: Experience with managed database services and cloud infrastructure;
Analytical & NoSQL Databases: Knowledge of ClickHouse, MongoDB, Redis or other distributed data platforms;
Security: Experience with database access control, TLS, secrets management, auditing, and encryption;
Programming: Experience supporting applications written in Java, Go, Python, or similar languages.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport.
Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Recruitment process
HR interview (45 minutes);
Technical interview (1.5 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Remote, APAC
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF YOU
- You have 6+ years in technical support, backend engineering, SRE, or similar.
- You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- You’re strong in high-performance SQL and query optimization.
- You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
- You can debug edge functions and understand distributed system behavior when failures get tricky.
- You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- You have hands-on experience with cloud hosting providers like AWS.
- You’re comfortable in terminal and Linux environments.
- You thrive in high-volume situations and can form/test assumptions quickly.
ADDITIONAL REQUIREMENTS
- Must be a fluent bilingual Japanese/English Speaker
- Must have experience support complex technical products in Japanese with native speakers
- Ideally located in Japan, but location is flexible as long as you can work during Japan business hours.
データベースサポートエンジニア
Supabaseについて
Supabaseは、開発者が開発者のために作ったPostgres開発プラットフォームです。データベース、認証、ストレージ、Edge Functions、リアルタイム機能、ベクトル検索を含む、完全なバックエンドソリューションを提供しています。すべてのサービスは緊密に統合されており、成長に対応できるよう設計されています。
職務内容について
経験豊富な日本語で対応可能なデータベースサポートエンジニアを募集し、サポートチームに参加していただきます。開発者の複雑な課題解決を支援し、より信頼性の高い開発を実現し、Supabaseプラットフォームを最大限に活用していただけるようサポートします。お客様やグローバルのエンジニアリングチームと密接に連携し、実際の利用状況に基づいて製品品質や開発者体験の向上に貢献していただきます。
このポジションは、非同期かつスピード感のある環境で力を発揮でき、数百万人規模で利用される開発者ツールの構築にやりがいを感じる方に最適です。
主な業務内容
このポジションでは、以下の業務を担当していただきます。
- Postgres、認証、RLS、ストレージ、リアルタイム機能、Edge Functions、クライアントライブラリにまたがる高度な顧客課題の調査・解決
- ワークロードの最適化やよくある落とし穴の回避に向けたコンサルティング的かつ積極的なアドバイスの提供、および最も高度なユーザーへの個別対応
- バグの再現、根本原因の特定、回避策の提案、および確実な再現手順を伴うエンジニアリングチームへのエスカレーション
- 不完全な報告内容を対応可能な案件に変えるための、的確で的を絞った質問
- あらゆるレベルの顧客ユーザーとの明確かつ思いやりのあるコミュニケーション(特に影響度が高い、または緊急性の高い状況において)
- チケット全体からパターンを見出し、ドキュメント、ツール、製品自体の改善を提案
- ジュニアメンバーの育成、サポート品質全体の向上への貢献
以下に当てはまる方はこのポジションに向いています
- テクニカルサポート、バックエンドエンジニアリング、SRE、または類似職種で6年以上の経験がある方
- PostgreSQLに関する深い知識をお持ちの方(autovacuumの挙動、WALの増加、長時間実行トランザクション、テーブルの肥大化などの内部構造を含む)
- 高パフォーマンスなSQLおよびクエリ最適化に強みをお持ちの方
- マルチテナントのスキーマパターンを含む、複雑な構成のトラブルシューティングに抵抗がない方
- Edge Functionsのデバッグができ、障害が複雑化した際の分散システムの挙動を理解できる方
- データ移行に関する問題(pg_dump/restore、スキーマの差異、移行失敗など)に対応した経験があり、安全な復旧方法を理解している方
- AWSなどのクラウドホスティングプロバイダーでの実務経験がある方
- ターミナルおよびLinux環境に抵抗なく対応できる方
- 業務量の多い状況でも力を発揮でき、素早く仮説を立てて検証できる方
追加要件
- 日本語・英語のバイリンガルであること
- 日本語の顧客を対象に、技術製品のサポートを行った経験があること
- 日本在住が望ましいですが、日本の勤務時間帯に対応できれば勤務地は柔軟に対応可能です
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring an
Assistant Account Manager
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We’re looking for an
Assistant Account Manager to join our Supply crew
in Barcelona.
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets.
Working along with our
Account Managers,
you will play a key part in
guiding our boat owners through the journey with us
, and collaborating closely with
the Sales and Customer Experience crew members
across teams to deliver a high-quality experience.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners (80%)
You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Side missions (20%)
You will be in take part on various operational tasks, including but not limited to:
Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use).
Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with customers, you are
bilingual in Greek and speak fluently English
.
You have ideally a first experience (internship or student / summer job) in a customer facing role.
Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation!
You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;
You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager and a business case
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: January 7th or mid April 2027
Duration: 6 up to 9 months
Salary: 1 823 euros gross per month
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
As a (Senior) Software Engineer, you’ll build core features for our flagship product, turning complex tax scenarios into simple, reliable experiences. You’ll bring a builder-first mindset: staying close to customer problems, using AI and modern engineering tools to move from idea to impact quickly, and taking ownership of outcomes—not just code.
You’ll work hands-on in a cross-functional team and bring deep expertise in either frontend or backend engineering, while collaborating effectively across the stack. You’ll help us raise the bar for scalable design, quality, maintainability, and AI-first software development.
YOUR RESPONSIBILITIES AND DECISIONS:
- Partner with product management, design, and engineering to understand customer problems, shape pragmatic solutions, and deliver measurable outcomes.
- Own work end to end—from discovery and technical design through implementation, release, monitoring, and iteration.
- Turn ambiguity into action, make sound trade-offs, and deliver valuable increments without compromising long-term maintainability.
- Contribute to technical direction and strategy in support of the long-term product vision.
- Use AI-assisted development tools in your daily engineering work to accelerate exploration, implementation, testing, debugging, and documentation while maintaining high engineering standards.
- Critically evaluate, validate, and troubleshoot AI-generated output, using effective prompting and appropriate safeguards rather than accepting results at face value.
- Share effective AI-assisted development practices, encourage responsible experimentation, and help teammates improve how they use AI tools.
- Improve developer experience through tools, automation, and engineering practices that enable reliable, frequent delivery.
- Collaborate across product and platform teams, and contribute to an environment where people learn, grow, give constructive feedback, and raise challenges safely.
YOUR PROFILE:
- Professional software engineering experience (React, Node.js) and designing reliable backend services and APIs. Experience with React Native experience is a plus.
- Able to work effectively across system boundaries and collaborate with engineers outside your primary specialism.
- Use AI-assisted development tools in your daily engineering work to accelerate exploration, implementation, testing, debugging, and documentation while maintaining high engineering standards.
- Able to evaluate and troubleshoot AI-generated output, use effective prompting where relevant, and share practical learnings with teammates.
- Experience working with a public cloud environment such as Google Cloud, AWS, or Microsoft Azure.
- Familiarity with DevOps concepts and practices, including CI/CD, observability, and operating software in production.
- Understanding of core application and backend concepts such as authentication, databases, distributed systems, cloud infrastructure, and API integrations.
- A builder-first, pragmatic approach: You turn customer problems into shipped outcomes. You take initiative, test and learn quickly, and make clear trade-offs between speed, quality, maintainability, and risk.
- Passion for writing maintainable, elegant code and continuously improving how software is built.
- A collaborative, positive attitude and a willingness to challenge ideas constructively.
- You have a builder mindset. You thrive in environments where things are still taking shape, take initiative to move ideas forward, and find ways to create impact even when the path isn't fully defined.
- You embrace trying things out over waiting for perfect conditions, ship early to learn fast, and treat iteration as progress.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions and yoga.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Madrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
As a Senior Software Engineer, you’ll build core features for our flagship product, turning complex tax scenarios into simple, reliable experiences. You’ll bring a builder-first mindset: staying close to customer problems, using AI and modern engineering tools to move from idea to impact quickly, and taking ownership of outcomes—not just code.
You’ll work hands-on in a cross-functional team and bring deep expertise in either frontend or backend engineering, while collaborating effectively across the stack. You’ll help us raise the bar for scalable design, quality, maintainability, and AI-first software development.
YOUR RESPONSIBILITIES AND DECISIONS:
- Partner with product management, design, and engineering to understand customer problems, shape pragmatic solutions, and deliver measurable outcomes.
- Own work end to end—from discovery and technical design through implementation, release, monitoring, and iteration.
- Turn ambiguity into action, make sound trade-offs, and deliver valuable increments without compromising long-term maintainability.
- Contribute to technical direction and strategy in support of the long-term product vision.
- Use AI-assisted development tools in your daily engineering work to accelerate exploration, implementation, testing, debugging, and documentation while maintaining high engineering standards.
- Critically evaluate, validate, and troubleshoot AI-generated output, using effective prompting and appropriate safeguards rather than accepting results at face value.
- Share effective AI-assisted development practices, encourage responsible experimentation, and help teammates improve how they use AI tools.
- Improve developer experience through tools, automation, and engineering practices that enable reliable, frequent delivery.
- Collaborate across product and platform teams, and contribute to an environment where people learn, grow, give constructive feedback, and raise challenges safely.
YOUR PROFILE:
- Professional software engineering experience (React, Node.js) and designing reliable backend services and APIs. Experience with React Native experience is a plus.
- Able to work effectively across system boundaries and collaborate with engineers outside your primary specialism.
- Use AI-assisted development tools in your daily engineering work to accelerate exploration, implementation, testing, debugging, and documentation while maintaining high engineering standards.
- Able to evaluate and troubleshoot AI-generated output, use effective prompting where relevant, and share practical learnings with teammates.
- Experience working with a public cloud environment such as Google Cloud, AWS, or Microsoft Azure.
- Familiarity with DevOps concepts and practices, including CI/CD, observability, and operating software in production.
- Understanding of core application and backend concepts such as authentication, databases, distributed systems, cloud infrastructure, and API integrations.
- A builder-first, pragmatic approach: You turn customer problems into shipped outcomes. You take initiative, test and learn quickly, and make clear trade-offs between speed, quality, maintainability, and risk.
- Passion for writing maintainable, elegant code and continuously improving how software is built.
- A collaborative, positive attitude and a willingness to challenge ideas constructively.
- You have a builder mindset. You thrive in environments where things are still taking shape, take initiative to move ideas forward, and find ways to create impact even when the path isn't fully defined.
- You embrace trying things out over waiting for perfect conditions, ship early to learn fast, and treat iteration as progress.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions and yoga.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Guildford
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an IT Infrastructure Support Lead to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Lead and manage a team of Infrastructure Support Engineers, including performance reviews and career development
Coordinate the daily support workload, setting priorities and assigning work across the team
Make sure tickets and requests are correctly logged, categorised, prioritised, and assigned
Escalate unresolved or complex issues through the appropriate channels when needed
Oversee user onboarding and offboarding activities
Organise the preparation and delivery of workstations, laptops, and other IT equipment
Use Microsoft Intune for device management and application deployment across the organisation
Maintain the global IT asset inventory
Track software licence allocation and keep licence records accurate
Spot recurring support issues and drive improvements to processes, best practices, documentation, and standard procedures
Provide training and technical guidance to the Support Team on IT operational systems and procedures
Take part in the change management process
Support backup management, disaster recovery, and business continuity procedures
Keep monitoring systems running to help ensure system availability and reliability
Contribute to IT infrastructure upgrades and migrations
Ensure the team follows IT security standards and best practices
Requirements
Experience leading and managing an IT support team, including setting priorities, coordinating workloads, and supporting team development
Strong understanding of IT service management processes, including ticket ownership, prioritisation, escalation, incident management, request management, and service quality
Hands-on experience administering Microsoft Active Directory, including user accounts, groups, permissions, and Group Policy
Proficiency administering Google Workspace, including user accounts, groups, access, and core services
Familiarity with Microsoft Intune or a similar endpoint management platform, including device management and application deployment
A track record of coordinating user onboarding, offboarding, and IT equipment deployment
Background managing IT asset inventories and software licence records
Working knowledge of infrastructure operations, including monitoring, backups, disaster recovery, and change management
Good understanding of IT security standards and best practices
Strong organisational skills and the ability to manage multiple priorities
Strong written and verbal communication skills, with the ability to explain technical information clearly to technical and non-technical users
Flexibility to work outside normal working hours when required for planned infrastructure upgrades or migrations
Nice to Haves
Exposure to infrastructure monitoring platforms
A track record of supporting teams across multiple international locations and time zones
Experience supporting Perforce Helix Core and P4V
Familiarity with enterprise backup platforms
Comfort using PowerShell or other scripting tools to automate support and administrative tasks
Background in large-scale migration projects and operating system upgrades
Working knowledge of Windows, Linux, and macOS environments
What We Offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Задачи:
— Владение дорожной картой продукта sportsbook
— Тесное взаимодействие с командами Risk, Trading и Operations
— Улучшение потоков ставок, потоков коэффициентов и процессов расчёта
— Написание требований к продукту и пользовательских историй (Agile)
— Сотрудничество с инженерными командами и сторонними поставщиками
— Мониторинг производительности продукта и постоянное улучшение
Требования:
— Опыт работы в Product Management в iGaming Sportsbook не менее 3 лет
— Обязательное проживание на Кипре
— Глубокое понимание продуктов sportsbook и механики ставок
— Опыт вывода продуктов от концепции до запуска
— Знание Agile/Scrum и Jira
— Сильные аналитические и проблемно-решающие навыки
— Отличные коммуникативные навыки
— Свободное владение английским языком
Условия:
— Гибридный формат работы
— Годовой бонус и пересмотр зарплаты
— Медицинская страховка и пенсионный фонд
— 21 день ежегодного отпуска плюс отпуск по случаю дня рождения и свадьбы
— Абонемент в спортзал
— Ежемесячное пособие на обед в размере 100 евро
— Программы обучения и развития
— Еженедельные корпоративные мероприятия и дополнительные бонусы
ГибридLimassol
ГибридFor remote employees located outside California and New York, salary may vary based on location and local market conditions
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисSan Francisco, CA; New York, NY; Washington, D.C.
ОфисSan Francisco, CA; New York, NY
ОфисSan Francisco, CA; New York, NY
ОфисParis
ОфисSan Francisco, CA; New York, NY
ОфисSan Francisco, CA; New York, NY
ОфисBoston, MA
ОфисNew York, NY
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
УдалённоRemote, APAC
ГибридBarcelona, Spain
ГибридseniorBerlin
seniorMadrid
ОфисleadGuildford; A track record of supporting teams across multiple international locations and time zones