Location: Parndorf, Austria
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Nuremberg, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Ingolstadt, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Hamburg, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Graz, Austria
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Düsseldorf, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Multi-Agent systems are becoming an increasingly important part of how AI is deployed, whether via fast small-model subagents inside a product, or
large groups of agents
solving
very large problems
. Training Claude to be maximally effective and safe within large groups is a challenging new area of reinforcement learning, and represents a new axis for scaling test time compute.
We are looking for researchers who have experience training multi-agent systems at the largest scale and an appreciation for the incentives and mechanism design that come into play.
Responsibilities:
Help create and optimize environments and data for model training that maximize Claude’s performance or ease of use on agentic tasks
Ideate, develop, and compare the performance of different agent harness configurations (eg memory, context management, communication architectures for agents)
Design and implement rigorous quantitative benchmarks for large scale agentic tasks
Work with our product org to find solutions to our most vexing challenges in applying agents to our products
You may be a good fit if you:
Have experience with large-scale RL on language models
Have experience training multi-agent systems
Enjoy going deeply into the roots of a problem and understanding its foundations, rather than its surface.
Have good communication skills and an interest in working with other researchers on difficult tasks
Have a passion for making powerful technology safe and societally beneficial
Are excited for a mission-driven org with fast-paced, impactful work
Representative projects:
Design and build reinforcement learning environments to train groups of Claudes how to solve problems together efficiently
Design and build agent affordances that unlock new capabilities and scales of agents, while keeping the Bitter Lesson in mind
Design and build a novel eval that measures how large teams of agents interact in groups to solve problems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Running machine learning (ML) algorithms at our scale often requires solving novel systems problems. As a Performance Engineer, you'll be responsible for identifying these problems, and then developing systems that optimize the throughput and robustness of our largest distributed systems. Strong candidates here will have a track record of solving large-scale systems problems and will be excited to grow to become an expert in ML also.
You may be a good fit if you:
Have significant software engineering or machine learning experience, particularly at supercomputing scale
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Enjoy pair programming (we love to pair!)
Want to learn more about machine learning research
Care about the societal impacts of your work
Strong candidates may also have experience with:
High performance, large-scale ML systems
GPU/Accelerator programming
ML framework internals
OS internals
Language modeling with transformers
Representative projects:
Implement low-latency high-throughput sampling for large language models
Implement GPU kernels to adapt our models to low-precision inference
Write a custom load-balancing algorithm to optimize serving efficiency
Build quantitative models of system performance
Design and implement a fault-tolerant distributed system running with a complex network topology
Debug kernel-level network latency spikes in a containerized environment
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Home Based - Americas
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Lisbon, Portugal
Workplace: hybrid
David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.
Position: Customer Service Representative
Location: Lisbon, Portugal
Work model: On-site, hybrid remote
Employment type: Full-time
Remuneration: Base salary + bonuses
DUTIES AND RESPONSIBILITIES:
Addressing customer inquiries through various channels such as chat, email, and phone, encompassing queries related to products (sports, casino, poker) and cashier operations
Evaluating specific concerns and implementing necessary measures to fulfill customer requirements
Collaborating with teams across different locations with aligned goals
Reporting system irregularities and customer-facing issues to the appropriate department
Familiarity with Standard Operating Procedures (SOP) and commitment to high-quality service delivery.
REQUIREMENTS:
Willingness and flexibility to work in shifts
German language C1 level, at least
English language skills to a business standard
Excellent written and verbal skills as well as high interpersonal skill level
Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries
Ability to perform well in a multi-task/cultural and ever-changing dynamic environment
A flexible, creative and driven personality
General computer knowledge (MS Office, Internet)
Interest in Sports, Casino and Poker products would be a benefit, relevant training will be provided
Workng schedule: shift rotation 24/7. 40 hours a week.
OFFER:
Permanent working contract
Food Allowance - paid monthly
Health Insurance
Birthday Day: 1 Extra leave day per year
Referral Program
Home Office: 2 days in the office and 3 days from home in average per week
Other Benefits – access to to LinkedIn Learning, Access to Employee Assistant Tool, fruit and coffee in the office, protocols with local partners, and many others!
Location: Montevideo
Workplace: hybrid
Portuguese – Speaking Content Writer
The Role:
We are looking for a passionate and self-motivated Content Writer, to join our fast-growing marketing team in the Latin American region. Your responsibilities will include creating various content that informs and engages our audiences and maintains brand consistency across all online channels.
The main responsibilities include:
Create engaging content for online and offline campaigns, as well as emails, websites, social media, video scripts, press releases, and more
Work closely with the in-house design and media teams to produce content for various creatives following specific guidelines
Identify and suggest new avenues for content production that will help develop brand visibility
Have the ability to create new and optimize existing content to uncover new marketing opportunities
Implement SEO best practices in relation to content creation and website maintenance
Develop a thorough understanding of and be able to work within the boundaries of industry regulations, while still producing creative, original content
Main requirements:
Degree in Marketing, Journalism, Communications, or another related field
At least 3 years of experience in a similar role. Experience in the financial services industry will be considered an advantage
Exposure to the Brazilian audience with knowledge of local culture is a must
Portfolio of related work in Portuguese (only applications accompanied by a relevant work portfolio will be taken into consideration)
Experience in writing SEO friendly content
Very good knowledge of Portuguese and English (oral and written). Knowledge of Spanish will be considered an advantage.
Ability to deliver high-quality content across multiple digital channels
Ability to meet deadlines and manage multiple tasks
High attention to detail
Benefit from:
Attractive remuneration package
Transportation allowance
Intellectually stimulating work environment
Continuous personal development
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Home Based - Americas
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Salt Lake City, Utah
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
As an Expert Team Trainer you serve as the primary product educator and AI evangelist for our customers. Your mission is to lead comprehensive training and coaching sessions that ensure users, from paralegals to partners, fully master Filevine’s capabilities and leverage cutting-edge AI tools to transform their workflows.
Our Trainers are more than instructional guides; they are tech-fluent strategic partners in our customers' technological evolution. You won't just be teaching features; you will be evangelizing AI, consulting on workflow optimization, and coaching non-technical users to confidently embrace automated, intelligent solutions. By pairing a supportive, consultative approach with a deep fluency in modern technology, you will meet non-technical users at their current comfort level and guide them toward total software and AI mastery through training conducted via Zoom and in-person.
What You'll Do
Own the Collective Outcome:
Act as a primary catalyst for advanced product adoption by taking accountability for the success of every interaction. You will ensure that every training session moves the customer closer to seamless, everyday utilization of the Filevine product suite and its AI capabilities.
Command the Room:
Serve as an assertive, high-impact communicator and presenter who doesn't just give answers, but provides the strategic recommendations that instill immediate client confidence.
Drive Strategic AI Adoption:
Act as the primary catalyst for modernizing customer workflows. You will take ownership of the client onboarding and upskilling experience, ensuring users seamlessly integrate Filevine’s advanced AI features into their daily routines.
Root-Cause Architect:
Leverage exceptional curiosity and creative problem-solving to diagnose the core challenges behind every customer priority, designing targeted coaching moments that stick.
Agile Technologist:
Demonstrate a relentless, self-motivated drive to master new technologies, AI features, and software updates at the speed of innovation.
Workflow Consultation & Coaching:
Partner with firms to translate their operational goals into smart, automated workflows. You will coach legal professionals of varying degrees of technical expertise on how to effectively utilize and trust AI tools, turning software hesitation into long-term tech fluency.
High-Impact Field Enablement:
Act as the face of Filevine on the road. You’ll periodically travel to lead immersive, high-energy, in-person consulting and training sessions, delivering tailored solutions directly to our customers' offices.
LEX User Summit Ambassador:
Serve as a premier technical expert and solutions consultant at our annual LEX User Summit. You will engage directly with power users, resolve system queries, and demonstrate AI innovations to drive platform engagement.
Who You Are
AI & Tech Evangelist:
Possess a natural fluency in technology and a genuine enthusiasm for AI. You feel comfortable navigating new tech landscapes and can confidently inspire and coach others to embrace digital transformation.
The Tech-to-Human Translator:
Exceptional capability to bridge the gap between complex software/AI features and everyday business users. You are patient, highly persuasive, and comfortable handling objections from tech-skeptical audiences.
AI Fluent & Curious:
You possess a genuine enthusiasm for artificial intelligence and emerging technologies. You don't just use tech; you experiment with it, master it quickly, and enjoy showing others how it can make their lives easier.
Strategic Communicator:
A dynamic presenter who commands a room (or a Zoom call). You don't just read off a script—you provide proactive, high-value recommendations that instantly establish professional credibility.
Problem-Solving Architect:
Driven by a natural curiosity to diagnose the "why" behind a client's workflow bottleneck and creatively architect a software solution that addresses the root cause.
We highly value backgrounds in technical consulting, SaaS implementation, customer success, or legal tech. (Experience working within a modern law firm is a major plus!)
1–2 years of experience in either the legal profession, classroom education, software training, implementation consulting, technical coaching or equivalent pedagogical background with a demonstrable comfort level evangelizing AI or automation tools.
In addition to the qualifications listed above, we expect that our team members have the following:
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Location: Salt Lake City, Utah
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Job Summary
Filevine is currently hiring for a Product Implementations Consultant for the Product Implementations Department. This department at Filevine is vital in the retention and growth of firms using our software. Individuals who join our team will be a part of an exciting environment with plenty of opportunities for growth within the company.
What You'll Do:
Maintain comprehensive product knowledge across the Filevine family of products
Train customers to use and customize various aspects of the Filevine family of products
Manage the implementation process across a variety of customer accounts
Learn about and understand how to marry data from other softwares to Filevine effectively
Work with cross-functional teams and partners to identify opportunities for better learning within our customer base, and provide training and content necessary to increase customer adoption
Assist in the creation of portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and present to cross-functional teams and partners
Create and adjust ongoing content to Filevine University given changes in best practice and features
Support other expert teams and expert roles as needed
Occasional travel, as necessary
What You'll Need:
In office position
Paralegal or legal assistance experience preferred
Project Management experience preferred
Assertive communicator that can provide recommendations and instill confidence
Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities
Quick learner of new technologies, self-motivated
Driver of change for more impactful solutions and customer outcomes at a fast-growing company
Ability to lead critical conversations
Ability to independently manage competing customer priorities and initiatives with limited structure
In addition to the qualifications listed above, we expect that our team members have the following:
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Current compensation range is$70,000 - $80,000/year
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Location: United States
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
We're looking for a Staff Software Engineer to join Filevine's Engineering team and build reliable, scalable software. This is a hands-on individual contributor role: you'll write production C#/.NET code, solve complex engineering problems, and take substantial technical work from design through deployment.
You'll bring deep technical expertise and sound judgment to the team's most challenging work, balancing customer needs with performance, reliability, and maintainability. Alongside your own development work, you'll help teammates solve problems through pairing, code reviews, and shared design decisions, and partner with engineering and product leadership to shape the team's technical direction.
Primary Duties and Responsibilities:
Write production code:
Build maintainable, well-tested C#/.NET software, with a focus on complex features, foundational components, and critical systems within your team's product area.
Design and implement solutions:
Turn ambiguous requirements into practical system designs, clear design documents, and working software. Work with the team to break larger initiatives into achievable milestones and shape a multi-quarter technical roadmap.
Deliver complex work end to end:
Take substantial technical work from discovery through rollout and ongoing operation. Follow through on commitments, surface risks early, and work with engineering and product partners to resolve blockers and adjust plans when needed.
Improve performance and reliability:
Investigate bottlenecks, resolve recurring problems, and improve scalability, testing, and observability. Make informed tradeoffs between near-term delivery and long-term maintainability.
Share expertise through daily development:
Help teammates through pairing, debugging, and code and design reviews. Give constructive feedback, welcome other perspectives, and share the context engineers need to make sound decisions independently.
Partner across disciplines and teams:
Collaborate with product, engineering management, QA, and partner teams to clarify requirements, explain tradeoffs, and align on solutions that serve customers and work well across system boundaries.
Improve engineering practices:
Help the team evolve its development standards, CI/CD practices, and delivery processes. Share useful approaches and lessons through engineering guilds and cross-team collaboration.
Support production systems:
Participate in the engineering on-call rotation, provide escalated support for core systems, and help turn incident learnings into lasting improvements.
Key Qualifications:
8+ years of professional software engineering experience, including experience delivering complex systems at a Senior, Lead, or Staff level.
Deep expertise in C# and .NET, with a track record of building and operating reliable, high-performance web applications.
Experience designing and implementing complex systems, making architectural decisions, and taking substantial technical work from early requirements through production delivery.
Strong judgment about system design, performance, reliability, and maintainability, including knowing when a simpler solution is the right one.
Experience with relational databases, caching, and cloud infrastructure. Our environment includes MS SQL, Redis, AWS, Elasticsearch, Node.js, and React.
A track record of helping other engineers grow through mentoring, thoughtful feedback, and shared problem-solving.
Clear written and verbal communication, including explaining technical decisions and tradeoffs to technical and non-technical partners.
A degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
Compensation Information: $200,000 - $235,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. Other rewards may include commissions, stock options, a paid time off policy, as well as a comprehensive benefits package, including medical, dental, and vision.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
($140,000 - $190,000)
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. Other rewards may include commissions, stock options, a paid time off policy, as well as a comprehensive benefits package, including medical, dental, and vision.
Location: Moscow, ID
About Maddox
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by
Inc. Magazine
as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
About Maddox + You:
You will be an integrated part of a small, but powerful, sales team. You will be using our established sales processes to help commercial and industrial end-users, electrical contractors, and resellers of industrial electrical equipment purchase the right transformer for their project or application.
Reactively, you will be responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. You need to be great at solving technical and commercial problems in a fast-paced, data-driven workflow.
Proactively, you will be following up with existing clients or maintaining communication with our network of industry contacts; this is not a cold-calling or hard-selling environment. It's an inside sales role ideally suited to a technically-minded, people-person who excels at providing a high-level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users.
More about You:
You enjoy interacting with people and solving technical and commercial problems.
Your clients will be located all across the country, so you need to make a great impression with your communication skills via phone and email.
You demonstrate fantastic written communication. You will need to maintain many email conversations each day. If your grammar is poor, or you are slow at writing emails, you will struggle in this role.
You are focused and able to maintain good attention to detail.
You are savvy with modern software. If you prefer an "old school" (pile of handwritten notes) workflow, you are not a fit for this role.
You prefer a healthy team vs. operating as a lone wolf.
Skills & Experience:
We value experience, so if you have 20+ years of related experience, that's great! We're also very good at training new recruits, and are willing to invest in a select number of promising early-career candidates with the right attitude and ambition. Depending on the exact role, technical and engineering degrees may be desired, but not required.
Basics:
Full-time. The schedule is generally 7:00 AM - 4:00 PM.
Drug-free workplace
In-person
Compensation & Benefits
Pay range = (wages + bonus)
Comprehensive full-time benefits package averaging
$20,000+ per year
(amount varies based on age, family size, and eligibility), including:
Health & wellness benefits (insurance or cash-in-lieu options)
Paid maternity and paternity leave
401(k) with 100% match up to 8% of wages
Paid holidays, PTO, and family-life gifts
Vision, dental, disability, life insurance, and other voluntary benefits
Annual Range
$88,800
—
$92,600 USD
Location: Greer, SC
About Maddox
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by
Inc. Magazine
as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
About Maddox + You:
You will be an integrated part of a small, but powerful, sales team. You will be using our established sales processes to help commercial and industrial end-users, electrical contractors, and resellers of industrial electrical equipment purchase the right transformer for their project or application.
Reactively, you will be responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. You need to be great at solving technical and commercial problems in a fast-paced, data-driven workflow.
Proactively, you will be following up with existing clients or maintaining communication with our network of industry contacts; this is not a cold-calling or hard-selling environment. It's an inside sales role ideally suited to a technically-minded, people-person who excels at providing a high-level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users.
More about You:
You enjoy interacting with people and solving technical and commercial problems.
Your clients will be located all across the country, so you need to make a great impression with your communication skills via phone and email.
You demonstrate fantastic written communication. You will need to maintain many email conversations each day. If your grammar is poor, or you are slow at writing emails, you will struggle in this role.
You are focused and able to maintain good attention to detail.
You are savvy with modern software. If you prefer an "old school" (pile of handwritten notes) workflow, you are not a fit for this role.
You prefer a healthy team vs. operating as a lone wolf.
Skills & Experience:
We value experience, so if you have 20+ years of related experience, that's great! We're also very good at training new recruits, and are willing to invest in a select number of promising early-career candidates with the right attitude and ambition. Depending on the exact role, technical and engineering degrees may be desired, but not required.
Work Location:
In office
Compensation & Benefits
Pay range = (wages + bonus)
Comprehensive full-time benefits package averaging
$20,000+ per year
(amount varies based on age, family size, and eligibility), including:
Health & wellness benefits (insurance or cash-in-lieu options)
Paid maternity and paternity leave
401(k) with 100% match up to 8% of wages
Paid holidays, PTO, and family-life gifts
Vision, dental, disability, life insurance, and other voluntary benefits
Annual Range
$65,000
—
$85,000 USD
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Senior Site Reliability / Gitops Engineer
to our Information Systems (IS) team.
This role is an opportunity for an “automation-first” senior technologist
with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Job Summary
The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users.
As an Senior SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation.
In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.
You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community.
As a Senior Site Reliability / Gitops Engineer you will
Drive the development of automation, Gitops in your team as an embedded tech lead
Closely collaborate with the IS architect to align your solutions with the IS architecture vision
Design and architect services that IS can offer to the organization as products
Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
Provide assistance and work with globally distributed engineering, operations, and support peers
Be given uninterrupted development time to focus on larger projects and automation of manual tasks
Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
Carry final responsibility for time-critical escalations
What we are looking for in you
A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
A product mindset thriving to develop products rather than solutions.
Python software development experience, with large projects
Experience working with Kubernetes or other container orchestration systems.
Proven exposure to manage and deploy cloud infrastructure with code.
Practical knowledge of Linux networking, routing, and firewalls
Affinity with various forms of Linux storage, from Ceph to Databases
Hands-on experience administering enterprise Linux servers
Extensive knowledge of cloud computing concepts and technologies
Bachelor's degree or greater, preferably in computer science or related engineering field
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
A willingness to be flexible and able to learn new things quickly
Be inspired by the needs of fast-changing environments
Happy to work within distributed teams
Be passionate and familiarized about open-source, especially Ubuntu or Debian
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
УдалённоNuremberg, Germany
Ingolstadt, Germany
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San Francisco, CA | New York City, NY | Seattle, WA
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоГеография найма не уточнена
УдалённоГеография найма не уточнена
ОфисСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
ОфисСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
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