Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Uruguay; Costa Rica; El Salvador; Peru; Ecuador
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Mexico
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Colombia
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Brazil
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Argentina
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote-EU
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.
Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them.
What you’ll do
Talk to our users to understand their goals and challenges
Help customers design and optimize their Metabase implementation
Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed.
Solve complex problems and troubleshoot customer issues
Collaborate with our technical communicators to create educational materials for our customers
Serve as the voice of the customer to our product and engineering teams and help drive product development
About you
Enjoy helping people and solving their problems
Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
Strong database and SQL skills
Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues:
Designing, developing, and troubleshooting web applications
Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar)
Managing, troubleshooting, and optimizing databases
Nice to have
Experience with Metabase or other BI tools
Experience working for an open source product
Fluency in multiple languages (this is helpful as our users are worldwide)
Why join us?
We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
Every week brings new complex challenges and opportunities to learn. If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging.
You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team.
Here’s some quotes from real customers about working with Success Engineering:
“The Metabase Success Engineering team is amazing! Outlier in the industry, IMO”
“Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant”
“Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!”
“LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.”
“It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.”
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Birmingham, United States
Position Summary
The Piping Designer is responsible for the layout, modeling, and design of process and utility piping systems for heavy industrial facilities. This position requires strong technical skills, a working knowledge of piping design codes, and the ability to coordinate effectively with multiple engineering disciplines and construction teams.
The ideal candidate will have a background in EPC or industrial plant design and be able to translate process requirements into accurate, constructible piping systems and deliverables.
Open to anyone in the USA open to rrelocating.
Key Responsibilities
Develop and prepare 3D piping models, layouts, isometrics, and orthographic drawings for process and utility systems.
Work from P&IDs, equipment general arrangements, and vendor drawings to create accurate piping designs.
Ensure compliance with project specifications, codes, and standards (ASME B31.1, B31.3, etc.).
Develop and maintain equipment layouts, piping plans, and support details in coordination with civil, structural, and mechanical disciplines.
Participate in 3D model reviews, design checks, and constructability reviews with engineering and construction teams.
Coordinate with process engineers to incorporate design changes and resolve interface issues.
Generate material take-offs (MTOs), pipe stress input data, and support drawings as required.
Review and reconcile vendor and supplier data with design documents for consistency.
Provide field support during construction, including design clarifications and as-built updates.
Promote a strong safety culture, incorporating safe design practices into all project work.
Qualifications
Associate degree, technical diploma, or equivalent combination of education and experience in piping design or mechanical technology.
5–30+ years of experience in piping design for heavy industrial or EPC projects.
Proficiency with 3D modeling and design software, such as:
AutoCAD Plant 3D
CADWorx
SmartPlant 3D (SP3D)
MicroStation or equivalent
Familiarity with piping codes and standards (ASME, API, ANSI).
Experience developing isometric drawings, MTOs, and equipment layout plans.
Strong understanding of industrial systems, including process piping, steam, condensate, cooling water, compressed air, and other plant utilities.
Ability to interpret and coordinate vendor drawings, P&IDs, and mechanical design data.
Excellent attention to detail and organizational skills.
Effective communication and collaboration across disciplines and project teams.
Preferred Qualifications
Experience in pulp & paper, power, chemical, or manufacturing facilities.
Background in EPC design/build project environments.
Knowledge of laser scanning and point cloud integration.
Familiarity with BIM coordination tools (Navisworks, Smart Review, etc.).
Compensation and Benefits
Competitive compensation based on experience and role.
Full-time employees receive a comprehensive benefits package including health, dental, vision, 401(k), and paid time off.
Contract opportunities available for experienced professionals seeking project-based flexibility.
Why Join Us
Be part of a team delivering large-scale industrial projects that shape essential infrastructure.
Work in an integrated EPC environment with exposure to engineering, procurement, and construction processes.
Join a safety-focused, collaborative culture that values innovation, quality, and technical excellence.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth.
- Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance.
- Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought.
- Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling.
- Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation.
- Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time.
- Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org.
WHAT YOU'LL BRING
- 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems.
- Experience designing for availability, scalability, and reliability at both infrastructure and application layers.
- Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture).
- Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar).
- Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns.
- Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams.
- Degree in Computer Science or a related field, or equivalent professional experience.
EVEN BETTER...
- Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment.
- Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch.
- Familiarity with incident management automation or self-healing infrastructure patterns.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New Cairo City, Egypt
Müller’s Solutions is seeking a Systems and Cloud Administrator to join our remote team. In this role, you will be the backbone of our cloud infrastructure and related systems, managing deployments, maintaining resources, and ensuring optimal functionality. You will work closely with cross-functional teams to support our operations in various environments while fostering a culture of collaboration and performance excellence.
The
Systems and Cloud Administrator
is responsible for managing, operating, and optimizing the organization’s
hybrid infrastructure environment
, spanning
on-premises virtualization platforms (VMware)
and
multi-cloud environments
including
OCI, GCP, and Microsoft Azure
.
The role includes
L3 operational support
,
system performance optimization
,
identity and access management
, and ensuring
business continuity, security, and compliance
across all systems
Key Responsibilities:
Oversee and sustain the
VMware vSphere / ESXi / vCenter
infrastructure, which involves managing the VM lifecycle, templates, clusters, high availability (HA), and distributed resource scheduling (DRS).
Administer
Windows Server environments
, including Active Directory, DNS, DHCP, Group Policy, IIS, File/Print services, and WSUS.
Manage
Linux systems
such as RHEL, Ubuntu, and CentOS, focusing on security hardening, patch management, and automation tasks.
Conduct
L3 troubleshooting
for operating system-level issues, virtualization challenges, and performance problems.
Establish and uphold
patching, configuration management, and compliance with baseline standards
.
Monitor and optimize
system capacity, resource utilization, and performance tuning
to ensure maximum availability.
Manage and provide support for
Oracle Cloud Infrastructure (OCI)
services, encompassing compute, storage, networking, and Identity and Access Management (IAM).
Oversee
Google Cloud Platform (GCP)
projects, including IAM roles, VM instances, and networking components.
Operate
Microsoft Azure cloud services
, such as virtual machines, storage solutions, virtual networks, and monitoring services.
Implement and maintain
hybrid connectivity
solutions including VPNs, ExpressRoute, and interconnects.
Assist with the
migration and deployment
of workloads between on-premises infrastructure and public cloud environments.
Monitor and enhance
cloud resource usage and cost management
across different platforms.
Administer
Azure Active Directory / Entra ID
for managing user lifecycles, single sign-on (SSO), and conditional access policies.
Integrate
on-premises Active Directory with Azure Active Directory / Entra ID
for effective hybrid identity management.
Manage
group policies, multi-factor authentication (MFA), access controls, and application integrations
.
Troubleshoot issues related to
authentication, federation, and directory synchronization
.
Support activities related to
replication, snapshot management, and failover testing
for critical workloads.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in a Systems Administrator or Cloud Administrator role.
Proficiency in cloud solutions such as AWS, Azure, or Google Cloud.
Hands-on experience with Windows and Linux server administration.
Knowledge of scripting languages like PowerShell or Bash for task automation.
Strong analytical and problem-solving skills for effective troubleshooting.
Excellent verbal and written communication skills suited for a remote work environment.
Preferred Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
5+ years of experience in systems, virtualization, and cloud administration.
Proven experience with:
VMware vSphere / ESXi / vCenter
Windows Server (2016–2022) and Linux (RHEL / Ubuntu / CentOS)
Azure AD / Entra ID
Oracle Cloud Infrastructure (OCI)
Google Cloud Platform (GCP)
Backup & DR solutions (Veeam, etc.)
Strong understanding of networking fundamentals, storage concepts, and identity management.
Excellent troubleshooting and root-cause analysis skills.
Preferred
VMware Certified Professional (VCP)
Microsoft Certified: Azure Administrator (AZ-104) or Entra ID / Identity Engineer
Red Hat Certified System Administrator (RHCSA) or Linux+
Oracle Cloud Infrastructure Associate / GCP Cloud Engineer
ITIL Foundation v4 for process awareness
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Cairo, Egypt
As a Remote Huawei Network and Security Administrator at Müller's Solutions, you will oversee the management and security of our Huawei network infrastructure from a remote work setting. This role demands proficiency in Huawei technologies along with a strong grasp of network security principles. You will be instrumental in maintaining the performance, reliability, and security of our network systems, working closely with various teams to apply best practices in network security.
The responsibilities of the Huawei Network and Security Administrator include the
design, implementation, configuration, administration, and daily operation
of the organization’s Huawei network and security infrastructure.
This encompasses
LAN/WAN, SD-WAN, WLAN, firewalls, VPNs, NAC, and iMaster NCE management systems
. The position guarantees
high availability, security, scalability, and performance
of network and security services throughout datacenter, cloud, and branch environments.
Key Responsibilities:
Design
enterprise network architecture
using Huawei switches, routers, firewalls, and SD-WAN technologies.
Participate in network capacity planning, redundancy, and high availability design.
Design and implement
segmentation, VLANs, QoS policies
, and routing strategies (OSPF, BGP, and static routing).
Support network integration with
cloud environments
and third-party services.
Develop
network topology diagrams, documentation, and configuration standards
.
Deploy and configure
Huawei switches (S series), routers (AR series), and firewalls (USG, HiSec)
.
Configure
Huawei iMaster NCE-Campus / NCE-WAN / SD-WAN controllers
for centralized orchestration and policy enforcement.
Implement
NAC (Network Access Control)
and user authentication using
Huawei Agile Controller
.
Manage
VPN configurations
, including IPsec and SSL VPNs for secure remote access.
Configure
WLAN controllers (ACs) and APs
for campus wireless networks.
Integrate Huawei devices with
SIEM or centralized monitoring tools
(e.g., eSight, iMaster NCE, or 3rd-party tools).
Monitor and maintain
network availability, performance, and security posture
through iMaster NCE dashboards and alarms.
Perform
daily health checks
, log reviews, and event correlation.
Troubleshoot connectivity, latency, and configuration issues across LAN, WAN, and SD-WAN.
Manage
user and device access
, network policies, and firewall rule changes following security best practices.
Maintain
IP address management, DNS, DHCP, and routing tables
.
Ensure
network configuration backups
, firmware updates, and patch management are regularly performed.
Perform
root cause analysis
for network incidents and produce detailed incident reports.
Requirements
Requirements:
Bachelor’s degree
in Computer Science, Information Technology, or a closely related discipline.
Over 5 years of experience
in network and security administration, ideally with Huawei products.
Practical experience with:
Huawei iMaster NCE (Campus / WAN / SD-WAN / Security)
Huawei AR routers, S-Series switches, USG firewalls, and AC controllers
Routing protocols including OSPF, BGP, RIP, and static routing
NAT, ACL, QoS, VLAN, VRRP, MSTP, DHCP, and DNS
Network monitoring solutions (eSight, NCE, SolarWinds, or equivalent)
In-depth understanding of
network security principles, VPNs, IPS/IDS, SSL inspection, and NAC
.
Experience working in
multi-site enterprise settings
and
cloud environments
.
Familiarity with
Huawei HCIA / HCIP / HCIE certifications
is strongly preferred.
Exceptional troubleshooting, analytical, and documentation capabilities.
Strong ability to communicate and collaborate effectively across teams.
Preferred Certifications
Huawei HCIP-R&S / HCIP-Security / HCIP-Datacom / HCIP-SDWAN
Huawei HCIE-Datacom or HCIE-Security
ITIL Foundation v4
(for operational process management)
CCNA/CCNP
or equivalent multi-vendor network understanding (advantageous)
Location: Ukraine; Poland; Georgia; Armenia; Moldova, Republic of
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies, is looking for a Senior PHP Developer to enrich its team with a skilled professional to spread the company’s ideas, vision, content, and messages.
Responsibilities
Design, develop, and test complex web applications using PHP and related technologies.
Provide technical guidance and support to team members, including code reviews and knowledge sharing.
Collaborate with cross-functional teams to define, design, and ship new features and functionality.
Ensure the quality, performance, and scalability of our solutions through automated testing and continuous integration.
Participate in the full software development life cycle, including planning, execution, and maintenance.
Proactively identify and resolve technical issues and bugs.
Stay up-to-date with emerging trends and technologies in web development.
Requirements
Bachelor's degree in Computer Science or a related field.
At least 5 years of experience developing web applications using PHP and related technologies.
Strong proficiency in PHP, MySQL, HTML5, CSS3, and JavaScript.
Experience with Laravel or a similar PHP framework.
Knowledge of front-end frameworks such as React, Angular, or Vue.js.
Familiarity with Git and Agile development methodologies.
Excellent written and verbal communication skills in English.
УдалённоseniorUkraine; Poland; Georgia; Armenia; Moldova, Republic of
Location: Ukraine; Moldova, Republic of; Poland; Armenia; Germany
Intetics, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions,
is looking for JavaScript Developer
to enrich its team with a skilled professional to spread the company’s ideas, vision, content and messages.
About the Project:
The product is a web-based, artificially intelligent assessment and learning system. It uses adaptive questioning to quickly and accurately determine what a student knows or doesn’t know in a course.
Ground-breaking technology was developed by a team of software engineers, mathematicians, and cognitive scientists with the support of a multi-million-dollar grant from the National Science Foundation.
The system instructs the student on the topics he/she is most ready to learn. As a student works through a course, the system periodically reassesses the student to ensure that the issues learned are also retained. The learning courses are very complete in their topic coverage and avoid multiple-choice questions. A student who shows a high level of mastery of a system will be successful in the actual course he/she is taking.
The process is predictable and well-planned. SCRUM is used as a methodology.
Responsibilities:
Design, develop, debug, maintain, and testing of software applications;
Integrate new features and tools into the product, including features and tools developed by others, using such computer languages as JavaScript, HTML5, CSS, SVG, SQL, XML, JSON, and other general-purpose computer languages;
Review and accurate development against business requirements;
Follow established processes including SDLC, QA, performance optimization, and others
Defend code and applied patterns in code reviews;
Document technical changes and additions.
Requirements
3-5+ years of experience in commercial development
Strong background in pure JavaScript.
Experience developing dynamic web applications utilizing JavaScript, HTML 5, CSS, SQL, and Ajax.
Strong problem-solving and communication skills
Experience working on cross-browser platforms.
Self-motivated, self-critical, very attentive to detail, self-learner.
Upper-intermediate English level.
Benefits
Work in the exciting domain: e-Learning
Business trips to Los Angeles (optionally)
Work directly with the core development team
Everyday English practice.
УдалённоseniorUkraine; Moldova, Republic of; Poland; Armenia; Germany
Location: Astana, Kazakhstan; Almaty, Kazakhstan; Zhezqazghan, Kazakhstan
Eram Talent is seeking a highly qualified Engineer - Oil & Gas (PMP Certified) to join our dynamic team in Saudi Arabia. In this role, you will be responsible for the planning, executing, and managing engineering projects within the Oil & Gas sector. Your expertise will play a crucial role in ensuring project success by adhering to project timelines, budgets, and quality standards.
If selected, the job location would be onsite at
Saudi Arabia.
Responsibilities
Lead and coordinate oil and gas engineering projects, ensuring adherence to project management methodologies.
Collaborate with multidisciplinary teams, stakeholders, and clients to meet project deliverables and requirements.
Develop project plans, schedules, and budgets, while ensuring effective resource allocation.
Manage project risks and troubleshoot issues proactively to minimize disruptions.
Ensure compliance with industry standards, safety regulations, and best practices throughout the project lifecycle.
Conduct regular project status meetings and provide updates to stakeholders regarding progress and challenges.
Mentor and support junior engineers in their professional development.
Requirements
Bachelor's degree in Engineering (preferably in Petroleum, Mechanical, or Chemical Engineering).
PMP Certification is mandatory.
Minimum of 8 years of experience in oil and gas project management or engineering roles.
Thorough understanding of project management principles and methodologies.
Strong communication, negotiation, and interpersonal skills.
Experience with project management software and tools.
Ability to work in a fast-paced environment and manage multiple priorities effectively.
Willingness to travel within the region as required.
Location: Dhahran, Saudi Arabia; Al Hofuf, Saudi Arabia; abqaiq, Saudi Arabia; Udhailiyah, Saudi Arabia
Job Summary:
The Drilling Foreman will oversee gas well completion operations in onshore fields, including hydraulic fracturing, perforation, acid stimulation, and flowback. The role ensures safe, efficient, and compliant execution of activities in line with government regulations and standards.
Education:
Bachelor’s in
Petroleum Engineering or Management
Experience:
Minimum 5 years of Experience.
Preferred Certifications:
Well Completion Engineering
Well Control
HSE (Health, Safety & Environment)
Key Responsibilities:
Lead and supervise all gas well completion activities.
Ensure compliance with safety and operational standards.
Conduct JSAs, risk assessments, and enforce HSE protocols.
Manage contractors, equipment, and logistics on site.
Monitor well performance and troubleshoot issues.
Maintain accurate operational and safety documentation.
Required Skills:
Strong knowledge of completion engineering and well control
Excellent field supervision and contractor management
Proficient in safety protocols and real-time decision-making
Dhahran, Saudi Arabia; Al Hofuf, Saudi Arabia; abqaiq, Saudi Arabia; Udhailiyah, Saudi Arabia
ОфисParis
УдалённоUruguay; Costa Rica; El Salvador; Peru; Ecuador
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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