Location: Malaysia; Philippines; Indonesia
For management consultants and strategy professionals ready to become hands-on operators.
About Intellect
Intellect is a leading mental health benefits company, trusted by forward-thinking employers, insurers and governments to deliver care that is local, personalised and effective at scale. Today, we serve more than 4 million people across over 100 countries through our technology platform and global network of clinical providers.
Our platform supports workforces at companies including Dell, ByteDance, Visa, Shell, McDonald’s and hundreds more, enabling organisations to provide accessible, culturally relevant and high-quality mental healthcare to their people.
Driven by our mission to make mental healthcare accessible to everyone, Intellect combines technology, clinical care and local expertise to deliver meaningful outcomes across diverse markets and populations.
The Opportunity
We are hiring several exceptional management consultants, strategy professionals and other strongly trained generalists to take on high-priority strategic and operating mandates across Intellect.
This opportunity is particularly suited to people who have developed rigorous problem-solving capabilities in consulting, strategy, transformation or other demanding environments and now want to become hands-on operators.
This is not a conventional internal strategy or advisory role. You will be expected to move beyond diagnosing problems and making recommendations, working through operational detail to implement solutions, build capabilities and deliver measurable results.
This search spans several priority mandates rather than a single central Strategy & Operations team. Depending on your experience, strengths and Intellect’s needs, you may initially lead a cross-functional strategic initiative or move directly into an embedded operating role within areas such as operations, commercial enablement, business performance, market development, new product and offering development, or another critical function.
During the interview process, we will explore where your capabilities and motivations are best matched to Intellect’s priorities. Before an offer is made, we will align with you on a specific initial mandate, title, reporting line, objectives and measures of success.
Strong performers will have the opportunity to take on broader functional, market or business responsibilities based on their demonstrated impact and Intellect’s evolving needs.
Potential Mandates
Your initial mandate could involve one or more of the following:
Operations: Improving service delivery, workforce planning, quality, efficiency, automation, performance management and operating processes
Commercial enablement: Strengthening sales processes, pipeline management, pricing, proposals, commercial analytics, account planning and coordination between commercial and delivery teams
Business performance: Building management systems, KPIs and operating cadences, then leading interventions that improve functional or market performance
New products and offerings: Identifying unmet customer or market needs, developing and validating new products, services or propositions, building the business and operating case, and working cross-functionally to launch and scale them
Market development: Evaluating and developing new markets, customer segments, strategic partnerships or routes to market
Strategic initiatives: Leading high-priority, cross-functional work sponsored by Intellect’s senior leadership
Embedded operating ownership: Joining a priority function or taking direct responsibility for a defined team, capability, programme or business area where there is a strong fit
These examples illustrate the range of potential mandates rather than a fixed rotation or predetermined sequence. Each successful candidate will be hired into a defined initial role based on mutual fit and business need.
Your Responsibilities
Solve High-Priority Business Problems
Take ownership of complex priorities that materially affect Intellect’s growth, performance or ability to scale
Structure ambiguous problems, identify the questions and drivers that matter, and translate analysis into clear decisions and action
Develop practical recommendations grounded in data, frontline realities, customer needs and commercial considerations
Work directly with functional, market and senior leaders to define priorities, resolve constraints and maintain momentum
Make sound decisions despite incomplete information, competing priorities and limited resources
Move from Strategy to Execution
Own initiatives end to end, from diagnosis and business-case development through implementation and measurable results
Translate decisions into practical implementation plans with clear owners, milestones, dependencies and success measures
Work alongside the teams responsible for execution rather than handing initiatives over after the analysis is complete
Use data and frontline insight to identify constraints, test interventions and improve outcomes quickly
Track results, identify where execution is falling short and intervene directly to get initiatives back on course
Build the processes, tools, operating cadences and accountability required to sustain improvements
Build Operating Capabilities
Improve how relevant parts of Intellect plan, measure and manage performance
Build management systems, dashboards, review processes and decision frameworks that improve execution and accountability
Strengthen coordination across functions, markets and levels of seniority
Help translate strategic or commercial priorities into scalable operating models and repeatable playbooks
Build the capabilities, processes and team structures required for your area to operate effectively
Take on increasingly broad operating responsibility as organisational needs and your capabilities evolve
Requirements
You typically have approximately 4-10 years of experience, ideally including time in management consulting, strategy, transformation, professional services or another demanding operating environment
You have received strong training in structured problem-solving and can bring clarity to complex or ambiguous situations
You have strong analytical and communication skills and can independently produce work that is ready for senior leadership decisions
You want to move from advising organisations to helping build and operate one
You are energised by implementation and ownership, not only recommendations or presentations
You are commercially minded and understand how operational, customer and financial considerations connect
You can work effectively with incomplete information, competing priorities and limited resources without waiting for perfect certainty
You are highly analytical and comfortable working with data, but do not allow analysis to become a substitute for action
You can influence senior stakeholders while building trust and credibility with the teams responsible for day-to-day execution
You combine high standards with low ego and are willing to move between strategic questions and detailed operational work
You take ownership naturally, follow through reliably and maintain high standards without requiring extensive direction
You are comfortable working across functions, cultures, markets and levels of seniority in a fast-moving organisation
Experience in healthcare, technology, insurance, enterprise services or multi-market businesses is helpful but not required
Above all, you are motivated by the opportunity to become a substantive operator and build something meaningful, while helping Intellect expand access to high-quality mental healthcare.
Why Join Intellect
Work directly on consequential business problems with senior leaders in a fast-growing regional healthcare company
Move beyond advising businesses and build genuine experience owning and operating one
Take meaningful responsibility earlier than you may receive in a traditional consulting or corporate environment
Gain exposure to different functions, markets and dimensions of building and scaling a regional business
Find an initial mandate that makes effective use of your strengths while addressing a genuine business priority
Earn the opportunity to take on broader functional, market or business responsibilities through demonstrated impact
Apply your capabilities to a mission that meaningfully improves access to mental healthcare
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: United Kingdom; South Africa; Philippines; Morocco
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type
Full-time
Are you a driven sales professional with a deep understanding of the insurance or financial services landscape? This is a unique opportunity to join a well-established global leader in outsourced sales acceleration with over 15 years of proven success. You will act as the frontline growth engine for a high-growth SaaS client, leveraging your industry knowledge to engage decision-makers at major insurance firms. If you are looking for a role that combines a sophisticated sales methodology with a clear path to leadership, this is where you build your career.
Key Responsibilities
Conduct high-volume outbound prospecting, averaging 50 targeted calls per day.
Execute multi-channel outreach strategies to identify and qualify new business opportunities within the insurance and finance sectors.
Master and communicate the value proposition of automation software to manual-heavy insurance organizations.
Consistently achieve a monthly target of 10 qualified outbound opportunities.
Maintain meticulous records and manage your pipeline within Salesforce.
Participate in regular coaching sessions to refine your sales technique using the company’s proprietary sales methodology.
Requirements
Professional experience within the Insurance or Financial Services industry (you don’t need to have sold insurance, but you must understand how these businesses operate).
Previous experience in a B2B Sales Development (SDR) or Business Development (BDR) role.
Fluency in English with exceptional verbal and written communication skills.
Proficiency with Salesforce or similar CRM platforms.
A coachable, curious mindset with a high degree of determination and professional affability.
Nice-to-Haves
Prior experience selling SaaS or Automation software solutions.
Direct experience working within the UK insurance market.
A track record of exceeding KPIs in a fast-paced, high-activity environment
Compensation & Incentives
Competitive contractor compensation.
£200 incentive when target is achieved.
£500 incentive for over-performance against target.
Additional performance-based incentives may apply.
Benefits
💰 Competitive base salary
🎯 Performance-based incentives (£200 for hitting target; £500 for overperformance)
🌎 Fully remote work environment (Work from anywhere)
🚀 Clear progression paths into Team Lead and Management roles
📈 Long-term stability within a mature, 15-year-old organization
🎓 Access to industry-leading sales training and established processes
Location: South Africa; Morocco; Egypt; Colombia; Mexico; United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
Are you a finance professional looking to transition your expertise into a high-growth sales career, or a seasoned SDR with a deep understanding of the US financial landscape? This team is looking for a determined, US-market expert to drive growth for clients within the financial services and tax sectors. Joining a well-established firm with 15 years of proven methodology, you will be the frontline engine of the sales process, engaging high-level stakeholders and creating meaningful business opportunities. This is a role for a curious, coachable individual who wants to leverage their industry knowledge to achieve uncapped career progression.
Key Responsibilities
Conduct approximately 50 high-quality outbound calls per day to prospective clients within the US market
Consistently generate 10+ qualified outbound opportunities per month to meet and exceed growth targets
Utilize Salesforce to meticulously manage your pipeline and track prospect engagement
Execute outreach strategies based on established, world-class sales methodologies
Act as a subject matter expert when speaking with financial professionals, building trust through industry-specific literacy
Requirements
Native or near-native American English fluency to effectively communicate with US-based stakeholders
Proven background in Finance, Financial Services, or Tax (highly preferred)
Availability to work full-time hours aligned with US time zones, regardless of your physical location
Demonstrated coachability and a desire to continuously refine your sales craft
An affable, determined personality with a natural curiosity for business processes
Proficiency with Salesforce or similar CRM platforms
Nice-to-Haves
Direct experience in tax consultancy or accounting services.
Previous experience in an outsourced SDR or B2B sales environment.
Knowledge of advanced prospecting tools beyond standard CRM functions.
Benefits
💰 Competitive base salary with a clear incentive structure
🎯 Performance-based incentives (£200 for hitting target; £500 for overperformance)
🌎 Fully remote work environment with global flexibility
🚀 Rapid career growth opportunities into Team Lead and Management roles
📈 Long-term stability within a well-established, 15-year-old market leader
🎓 Access to proven sales methodologies and professional development coaching
Location: Almaty, Kazakhstan
Workplace: OnSite
Why work at Higgsfield AI?
We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
Why this role exists
Higgsfield is one of the fastest-growing generative AI companies in the world. Every generation is a policy decision at scale, and the surface area (NSFW, IP, likeness, anti-fraud, deepfakes, regional law) grows every week. Trust & Safety needs a PM who can turn ambiguous legal, policy, and financial-abuse inputs into shipped systems, not another doc.
What you'll actually do
• Own the T&S product surface end-to-end: classifiers, appeals, user-facing warnings, moderator tooling, enforcement flows.
• Own anti-fraud alongside content safety: multi-account farms, free-trial abuse, refund abuse, chargebacks, prompt-injection cost exploits, reseller wrappers. Fraud is a large and growing share of the T&S problem here.
• Translate legal, policy, and financial-risk requirements into concrete product specs the ML and engineering teams can build against.
• Set thresholds and enforcement policy in partnership with Applied ML: what gets blocked, what gets warned, what gets appealed, and the dollar and reputational tradeoffs behind each choice.
• Run the incident loop when something breaks in production, provider escalations, misuse incidents, fraud spikes, new abuse vectors, and ship the fix.
• Design the metrics that matter: dollars saved from fraud, false-positive cost to legit users, false-negative legal exposure, appeal reversal rate, coverage across new models and markets.
• Work directly with Legal, Applied ML, Backend, Growth, Payments, and external providers to keep our contractual and regulatory obligations current.
Must-haves
1. Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec.
2. Shipped T&S, moderation, fraud, risk, or compliance products at scale. You've made real enforcement decisions that affected real users and real money.
3. Comfort with legal, policy, and financial-risk ambiguity. You've worked with counsel, payments providers, or regulators and translated their inputs into product.
4. Strong technical judgment. You can reason about classifier tradeoffs, fraud-detection tradeoffs, threshold selection, and evaluation without needing an engineer to translate.
5. You make decisions in dollars and risk, not opinions. A block rate has a cost, a miss has a cost, a false fraud flag has a cost, you can argue all sides.
Who this is not for
• You prefer working from complete specifications rather than defining problems yourself.
• You want to write strategy docs more than ship enforcement changes.
• You are looking for a slower release cycle. We ship weekly, and incidents can compress that to hours.
Nice to have
• Background at a generative AI, UGC platform, marketplace, or fintech risk team in the US, EU, or Asia.
• Direct experience with C2PA, child safety classifiers, IP takedowns, DMCA, GDPR enforcement, chargeback flows, or 3DS.
• Comfort with adversarial abuse patterns and how they evolve.
What We Offer
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A seat where your policy call ships to millions of generations the same week
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.
Location: Los Angeles, USA
As a
Revenue Accounting Manager
,
you’ll be in charge of certain areas of the game revenue accounting at Riot Games. This involves critical accounting player life estimates, big data transaction reconciliation and automation for micropayments, devising structure to address controls and risks including for accounts receivable, and thoughtfully developing the technical accounting for emerging revenue issues. To be successful, you’ll need to be flexible working at both a review level and a hands-on detailed level. You will drive projects forward and collaborate with other teams including Finance, Game teams, Payments, Legal, Data, and accounting teams in our global offices.
This position reports to the Accounting Director and will play a key leadership role in the overall Accounting organization around change management, improving processes and controls, scaling accounting, company infrastructure and operations.
Responsibilities:
Deeply understand Riot’s statistical player life estimate calculation and work with a data analyst to maintain it. This includes doing analysis to explain changes, working on audit deliverables, and understanding how this estimate would apply to new products.
Reconcile large sales datasets with engineering team across the order to cash process. This data would include information from international payment processors with unique fees, FX, and taxes.
Further develop processes and automation with the engineering team to increase efficiency and scope of the large data reconciliation noted above. This includes project management, understanding system data flows, and cross team collaboration.
Research and formalize technical accounting including Principal vs Agent, Point in Time vs Over Time, Costs to obtain a contract, and Consideration payable to a customer.
Review draft contracts to ensure smooth technical accounting.
Build out approaches and systems to address key risks such as receivables collectability and chargebacks monitoring.
Project manage and oversee certain day to day, period end close, and audit related activities
Implement improved approaches to internal revenue data and systems. This may include implementing a more sophisticated revenue system and the related processes
Mentor team staff
Manage relationships with external auditors to ensure timely completion of annual audits and reviews
Required Qualifications:
A bachelor's degree in Accounting or Finance. Big 4 experience and a CPA designation is required.
6+ years of progressive experience with at least 3 years in a leadership role in a fast paced environment. Multinational experience is required.
Project manage key areas with multiple groups. Organize and prioritize effectively and meet deadlines while maintaining quality.
Analytical, interested in deeply understanding areas, consider why an approach is better than 1-2 alternatives.
Some statistical experience, ideally in relation to critical accounting estimates.
Strong understanding of revenue recognition in a technology/entertainment company
Comfortable working with big data processes and engineer / analysts for high volume revenue transactions.
Strong leader in training and developing high-performing individuals with a clear commitment to the development and engagement of the team. Effectively listen and demonstrate an effective, collaborative approach.
Desired Qualifications:
Operational experience including global high volume credit card transactions and B2B transactions.
Experience with gaming industry player life statistical estimates or similar.
Solid experience with one or more financial ERP systems, preferably Oracle
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Project Attorney to support to the U.S. International Development Finance Corporation's (DFC) Office of the General Counsel (OGC). This position will advise on the legal and policy aspects of DFC's equity investment program.
Responsibilities
Structure, diligence, negotiate and document complex, multi-million-dollar international debt and/or equity transactions, with a focus on large energy and infrastructure projects in the power, critical minerals, telecommunications, oil and gas, transport, and manufacturing and service industries.
Advise on a range of possible transaction structures, including combinations of equity and debt (convertible or non-convertible) and other equity and quasi-equity instruments (e.g., warrants).
For debt transactions: limited recourse project financings, structured and corporate financings, guarantees, security arrangements, and engineering and procurement agreements.
For equity and investment funds transactions: the use of direct equity, formation of investment funds or alternative or novel investment and co-investment structures, joint ventures, framework agreements and/or specialized compacts or offtake arrangements with sovereign and non-sovereign actors.
Serve as "first chair" in negotiations with borrowers, sponsors, investees, co-investors, general partners, multilateral development banks, development finance institutions, export credit agencies, and commercial lenders.
Manage disbursements, subscriptions and/or capital calls as applicable, and monitor and restructure existing transactions across the globe.
Analyze foreign and international law issues, advise on corporate matters and issues relating to collateral, intercreditor arrangements, shareholder rights, jurisdiction, dispute resolution and DFC policy matters.
Performs other related duties as assigned.
Qualifications
A graduate of an accredited law school with an LL.B. or J.D.
A current member of a bar with a valid license to practice law in a state, territory of the United States, District of Columbia, or Commonwealth of Puerto Rico.
At least five years of full-time professional legal experience gained after being admitted to the bar.
The minimum five-year work experience requirement includes at least four years of specialized experience that is directly related to the position being filled.
At least two of the four years of specialized experience must be at a level of difficulty and responsibility equivalent to that of an attorney at the GS-14 level.
Experience advising on legal and policy matters in the areas of investments in direct equity and/or private equity funds in the context of negotiating and documenting transactions for projects in emerging markets, whether directly or through the supervision of outside counsel.
Must be a U.S. Citizen and must have the ability obtain and maintain a Public Trust or Secret Security clearance, as applicable.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$150,000
—
$190,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
What We Offer
Competitive compensation and equity package
Full benefits including medical, dental, vision, and 401(k) with matching
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
A collaborative and transparent culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The expected salary range for this role is
$190,000 - $220,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Neenah, WI
Electrical Project Manager
Heavy Industrial Electrical | E&I | Midstream Energy | Power Generation | Industrial Infrastructure
Location:
Nationwide
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver Critical Energy & Industrial Infrastructure Projects
America's industrial and energy sectors depend on reliable electrical and instrumentation systems to power operations, maintain production, and support critical infrastructure. From natural gas compressor stations and pipeline facilities to power generation plants, manufacturing facilities, and industrial process operations, Electrical Project Managers play a critical role in delivering the infrastructure that powers our economy.
At Michels Power, you'll lead complex Electrical & Instrumentation (E&I) construction projects while working alongside customers, field leadership, engineers, subcontractors, and project teams to safely deliver high-quality projects that meet schedule, budget, and performance expectations.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Electrical Project Manager
, you will lead the planning, coordination, and execution of heavy industrial electrical and instrumentation (E&I) construction projects from project startup through commissioning and closeout. You will be responsible for project safety, financial performance, contract administration, procurement, scheduling, customer relationships, subcontractor management, and overall project execution.
This position supports projects involving industrial electrical systems, instrumentation and controls systems, power generation facilities, Midstream energy infrastructure, compressor stations, pipeline facilities, manufacturing plants, processing facilities, and other critical industrial infrastructure throughout North America.
Success requires strong leadership, communication skills, business acumen, and the ability to safely deliver projects while meeting customer expectations, schedule commitments, and financial objectives.
Key Responsibilities
Lead all phases of project execution from project award through commissioning, startup, turnover, and closeout.
Manage project budgets, forecasts, schedules, procurement activities, contracts, change orders, and financial performance.
Develop project execution strategies that support safety, quality, schedule, and profitability objectives.
Serve as the primary customer-facing representative throughout project execution.
Coordinate activities among customers, engineering teams, field operations, subcontractors, suppliers, and project stakeholders.
Identify project risks, constructability challenges, schedule impacts, and operational issues while developing effective solutions.
Ensure compliance with customer specifications, contract requirements, safety standards, and company policies.
Promote and maintain a culture of safety, accountability, teamwork, and operational excellence.
What You'll Do
Manage industrial electrical and E&I construction projects throughout the project lifecycle.
Support projects involving:
Industrial electrical and inside wiring systems
Medium-voltage and low-voltage power distribution
Switchgear installations
Transformer installations
Motor Control Centers (MCCs)
Instrumentation and control systems
PLC and SCADA integration
Industrial automation systems
Process control systems
Field instrumentation installations
Compressor station E&I systems
Pipeline facility electrical and instrumentation infrastructure
Power generation facilities
Manufacturing and process facilities
Commissioning, startup, loop checks, energization, and turnover activities
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement strategies, and execution plans.
Monitor project costs, productivity, resource utilization, procurement activities, and financial performance.
Manage subcontractors and suppliers to ensure contractual obligations, quality standards, safety requirements, and schedule commitments are achieved.
Lead customer meetings, forecasting reviews, project updates, and operational planning discussions.
Review contracts, drawings, specifications, estimates, and technical documentation.
Coordinate closely with Construction Managers, Superintendents, Project Engineers, Estimators, and executive leadership teams.
Support project commissioning, startup, owner training, turnover, and closeout activities.
Why Michels Power, Inc.?
We are a recognized leader in industrial electrical, power generation, Midstream energy, pipeline facility, and power infrastructure construction.
We support some of North America's most complex industrial and energy infrastructure projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that powers communities, industries, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into Senior Project Management, Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing industrial electrical and instrumentation (
E&I
) construction projects.
Strong understanding of industrial electrical systems, instrumentation systems, process controls, automation systems, commissioning, and startup activities.
Experience supporting projects involving:
Medium-voltage power systems
Low-voltage power systems
Switchgear
Transformers
MCCs
PLC systems
SCADA systems
Instrumentation and controls
Industrial process equipment
Electrical distribution systems
Experience supporting compressor stations, pipeline facilities, Midstream infrastructure, power generation facilities, industrial process plants, manufacturing facilities, or similar industrial environments.
Strong understanding of project scheduling, forecasting, budgeting, cash flow management, procurement, subcontract management, risk management, and contract administration.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Houston, TX ; Itasca, TX ; Midland, TX
Electrical Project Manager
Heavy Industrial Electrical | Midstream Energy | Power Generation | Industrial Infrastructure
Location:
Nationwide
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver Critical Energy & Industrial Infrastructure Projects
Strengthening America's energy infrastructure requires exceptional project leadership, technical expertise, and operational excellence. From compressor stations and pipeline facilities to power generation assets, manufacturing plants, and industrial process facilities, Electrical Project Managers play a critical role in safely delivering the electrical systems that power industry and support economic growth.
At Michels Power, you'll lead complex electrical construction projects while working with customers, field leadership, engineers, subcontractors, and project teams to deliver successful outcomes across some of the nation's most important industrial and energy infrastructure projects.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Electrical Project Manager
, you will lead the planning, coordination, and execution of heavy industrial electrical construction projects from project startup through commissioning and closeout. You will be responsible for project safety, financial performance, contract administration, procurement, scheduling, customer relationships, subcontractor management, and overall project execution.
This position supports projects involving industrial electrical systems, power generation facilities, Midstream energy infrastructure, compressor stations, pipeline facilities, manufacturing plants, processing facilities, and other critical electrical infrastructure throughout North America.
Success requires strong leadership, communication skills, business acumen, and a commitment to delivering projects safely, on schedule, within budget, and in accordance with customer expectations.
Key Responsibilities
Lead all phases of project execution from project award through commissioning, startup, turnover, and closeout.
Manage project budgets, forecasts, cash flow, schedules, procurement activities, and overall financial performance.
Coordinate activities among customers, engineering teams, field operations, subcontractors, suppliers, and project stakeholders.
Support project planning, staffing strategies, procurement plans, execution plans, and risk mitigation efforts.
Maintain strong customer relationships while serving as the primary project contact throughout execution.
Identify project risks, schedule impacts, constructability concerns, and operational challenges while implementing effective solutions.
Ensure compliance with project contracts, customer requirements, safety standards, and company procedures.
Promote and maintain a strong culture of safety, quality, accountability, and operational excellence.
What You'll Do
Manage industrial electrical and energy infrastructure construction projects throughout the project lifecycle.
Support projects involving:
Industrial electrical and inside wiring systems
Medium-voltage and low-voltage power distribution
Switchgear installations
Transformer installations
Motor Control Centers (MCCs)
Compressor station electrical systems
Pipeline facility electrical infrastructure
Power generation facilities
Manufacturing and process facilities
Commissioning, startup, energization, and turnover activities
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement strategies, and execution plans.
Monitor project costs, change orders, productivity, equipment utilization, and financial performance.
Manage subcontractors and suppliers to ensure contractual obligations, quality standards, safety requirements, and schedule commitments are achieved.
Conduct customer meetings, project reviews, forecasting meetings, and operational planning sessions.
Review contracts, drawings, specifications, estimates, and technical documentation.
Coordinate closely with Construction Managers, Superintendents, Project Engineers, Estimators, and executive leadership teams.
Support project commissioning, startup, owner training, turnover, and closeout activities.
Why Michels Power, Inc.?
We are a recognized leader in industrial electrical, power generation, Midstream energy, pipeline facility, and power infrastructure construction.
We execute complex projects that help power communities, industries, and critical infrastructure throughout North America.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform challenging, meaningful work that supports America's energy future.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into Senior Project Management, Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing industrial electrical, Midstream energy, power generation, manufacturing, utility, EPC, or heavy industrial construction projects.
Strong understanding of industrial electrical construction methods and electrical infrastructure systems.
Experience managing projects involving medium-voltage and low-voltage power distribution, switchgear, transformers, MCCs, industrial controls, and electrical equipment installations.
Experience supporting compressor stations, pipeline facilities, power generation assets, industrial process facilities, manufacturing operations, or similar infrastructure projects preferred.
Strong understanding of project scheduling, forecasting, budgeting, cash flow management, procurement, subcontract management, risk management, and contract administration.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Strong leadership, communication, financial, organizational, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: San Francisco Bay Area, CA; United States - Remote; Seattle, Washington
Workplace: remote
We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. This role will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.
This is an individual-contributor, quota-carrying role that can be based remotely in the US, preferably in the West region.
What You’ll Do (aka Responsibilities):
Sales Strategy & Execution:
Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts.
Client Engagement:
Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions.
Sales Pipeline Management:
Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately. Build a 3X pipeline.
Cross-functional Collaboration:
Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support.
Negotiation & Closing:
Drive contract negotiations, while consistently closing business on a monthly and quarterly basis.
Reporting:
Maintain accurate records of sales activity, progress, and outcomes in Salesforce.
What You’ll Bring (aka Experience and Education)
15+ years direct software sales experience
Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies
Demonstrated experience in key verticals: online retail, e-commerce, ad-tech, gaming and financial services
Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space
Confident experience working in close partnership with a Technical Sales Engineer
Extensive experience selling technical products that require technical POCs
Experience selling enterprise products based on Java-based Open Source, highly desired
Undergraduate degree, or equivalent experience
What You'll Bring (aka Skills and Competencies)
Exceptional communicator, influencer and presenter
Ability to Evangelize a new solution where there most likely is not an existing budget placeholder
Demonstrated ability with Multi-Level selling
Proficient in deal qualification methodologies, MEDDPICC preferred
Progressive and proactive use of industry sales tools and systems
Location
Remote, ideally someone located in the Pacific Time Zone
135-160k Base range D.O.E with a 300k on target earnings potential, UNCAPPED.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Product Partnerships Manager at OnePay, you will help shape which product expansion opportunities we pursue through partnership and lead them from strategy through execution. In this role you will be evaluating build-vs-partner decisions, representing OnePay externally, and negotiating commercial terms. You will:
- Build the strategy for which product opportunities to pursue via partnership — competitive analysis, market sizing, partner diligence — and land on build-vs-partner recommendations with cross-functional input
- Present opportunities to leadership, covering size, risk, competitive dynamics, and execution implications (servicing, legal/compliance, technical builds, revenue/cost, product interactions)
- Represent OnePay to external partners and lead commercial negotiations
- Drive partner selection and contract negotiations, working cross-functionally to protect OnePay's interests and set partnerships up for long-term success
YOU BRING
- 0-to-1 operator who thrives in fast-paced environments and owns initiatives end-to-end
- Track record of driving financial results through strategy and/or partnerships
- Fintech experience and understanding of financial services
- Experience negotiating and closing large strategic partnership deals
- Strategy or biz ops background supporting senior leadership decisions
- Excellent communication and executive presence with senior leaders and partners
- Strategic mindset, weighing long- and short-term tradeoffs
- Drive and proactivity - everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: USA - Remote
Workplace: Remote
ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
THE ROLE
As Director of Product, Wallets & Treasury, you will champion how businesses and consumers store and manage money across Polygon’s Open Money Stack—and what that money can do while it is there.
- You will own the product strategy spanning enterprise wallets, custody, treasury infrastructure, access to onchain financial products from money at rest.
- For our enterprise customers, that means solving the hard operational problems behind holding money onchain: secure wallet infrastructure, permissions and policies, custody models, treasury operations, compliance, liquidity, reconciliation, and integration with existing financial systems.
- It also means making onchain money radically easier to hold, control, move, and put to work for everyone who uses the OMS.
- Your goal is to make Polygon the best place for global money to live—and the easiest place to decide what happens to that money next.
WHERE YOU'LL HAVE IMPACT
- Enterprise wallet strategy. Define the product strategy for how businesses hold and control stablecoins and other digital assets across custodial and non-custodial environments.
- Onchain treasury. Build the products and infrastructure that help businesses manage balances, liquidity, permissions, policies, counterparties, and treasury operations onchain.
- Programmable money. Make it easy for businesses to establish rules around how money can be accessed, authorized, transferred, automated, and deployed through APIs and programmable infrastructure.
- Productive capital. Create pathways for businesses and users to put idle capital to work through appropriate onchain yield, liquidity, and DeFi opportunities.
- Wallet-to-payment experiences. Connect money at rest to money in motion. Work across the Open Money Stack so that stored balances can move seamlessly into payments, payouts, transfers, and other financial workflows.
- Custody and control models. Develop a strong product point of view across custodial, non-custodial, embedded, and hybrid wallet architectures—and make those choices understandable and useful to customers.
- Enterprise customers. Work directly with fintechs, payment companies, financial institutions, marketplaces, and global businesses to understand how they hold and manage money today and where existing infrastructure falls short.
- Ecosystem strategy. Work with wallets, custodians, stablecoin issuers, DeFi protocols, liquidity providers, and other partners to create an integrated product rather than a collection of disconnected infrastructure.
- Execution and adoption. Take products from thesis through launch and scaled adoption. Define success metrics, make product and technical tradeoffs, and work deeply with engineering, design, go-to-market, and ecosystem teams.
WHO YOU ARE
You are a senior product leader who has built products where wallet infrastructure, payments, and enterprise financial operations intersect.
You understand what happens after an enterprise decides to use stablecoins—not just how a transaction gets from A to B, but where the money lives, who controls it, how access is governed, how it is reconciled, and how it can be deployed efficiently.
You likely bring:
- Significant product leadership experience across enterprise wallets, custody, payments, treasury, fintech, or crypto infrastructure.
- Experience building enterprise-grade wallet or digital asset infrastructure at a company such as Fireblocks, Coinbase, Circle, Anchorage, Stripe, Block, or a similarly sophisticated financial infrastructure company.
- Deep understanding of enterprise wallet architecture, including custody, key management, signing, permissions, policy engines, transaction workflows, and security.
- Experience with both custodial and non-custodial wallets and a strong perspective on when different architectures make sense.
- A track record of successfully shipping payments, money movement, treasury, or financial infrastructure products at meaningful scale.
- Strong knowledge of stablecoins and decentralized finance, including how onchain liquidity and yield products can make stored capital more useful.
- Firsthand understanding of the operational needs of businesses managing money: security, controls, compliance, reconciliation, liquidity, reliability, and integration with existing systems.
- An understanding of consumer wallet experiences and the ability to distinguish between the needs of businesses, developers, and end users.
- Enough technical depth to work closely with blockchain and infrastructure engineers on complex systems without losing sight of the customer problem.
- Strong product judgment in environments where mistakes involve real money, security, and trust.
- The ability to turn a broad strategic vision into a focused roadmap—and then ship it.
POLYGON LABS PERKS
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance*
- Company matching 401k with 3% match*
- $1,500 Home Office Set Up Allowance (life-time max)
- $200 AI Allowance Program
- $75 Monthly internet or phone reimbursement
- Flexible Time Off
- Company issued laptop
- Egg freezing, mental health, and employee wellness benefits
*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
*401k is for United States employees only
Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Learn More about Polygon Labs
Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Strategic Account Executive.
About the job
This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts.
Responsibilities
In this role, you’ll:
Servicing the fastest growing customers in the region.
Growing our revenue and gross profit share of wallet within your key account list.
Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
Maintaining the highest levels of customer satisfaction.
Create pricing proposals, negotiating terms and managing the contract process.
Selling solutions to a technical and business audience.
Building trust and mutual respect with technical customers and peers.
Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Balancing challenging priorities and handling multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
History of working with accounts ranging from large multinational enterprise customers to SMB.
Demonstrated success by achieving quota on a consistent basis.
Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base.
A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
Fluent in French
Desired:
Ideally, you also have experience selling both to a business and technical audience.
Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business.
Location
This role will be remote, and based in UK, Ireland or Spain
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Your job is to lead the team building Alpaca's algo trading platform to satisfy our users who expect high quality and performance from their brokerage service. You will design and architect our platform by wearing many different hats in a small team. As a Team Lead you will still write code and make critical technical decisions, but you are also accountable for how the team works: what it builds, how it prioritizes, how it grows, and how reliably it ships.
This is a hands-on leadership role, not a pure management role. We expect you to stay close to the code and the system, and to spend a meaningful part of your time in the codebase, in design reviews, and on production issues. At the same time you will own the team's roadmap, its delivery, and the development of the engineers on it.
The technical bar for this role is the same as our Senior/Staff Software Engineer bar: deep knowledge in both frontend and backend, databases and distributed systems, as well as broad experience from low to high level in CPU-level hardware for high throughput, robust concurrency system design, abstract distributed system architecture for high availability and object-oriented data modeling with long term growth in mind.
You must have previous software engineering experience with trading or exchange systems (OMS, EMS, exchanges, market making, algorithmic trading, quant trading), and previous experience leading engineers.
What you will own:
Technical direction and architecture for the team's services, including trade-off decisions and their long term consequences
Roadmap and delivery: breaking down ambiguous business goals into scoped, sequenced engineering work and shipping it predictably
Day-to-day execution: sprint or cycle planning, unblocking engineers, keeping work in flight visible to stakeholders
Code and design quality: setting the standard through reviews, design docs, and your own contributions
Production ownership: reliability, latency and correctness targets for the team's systems, on-call health, and incident follow-through
People: hiring, onboarding, 1:1s, feedback, performance and career growth for a small team of engineers
Cross-team collaboration with product, operations, compliance, clearing and the other engineering teams
Requirements:
Strong, experienced software engineer at a senior or staff level who has led a team, formally or as a tech lead
Demonstrated ability to grow engineers: mentoring, feedback, and raising the level of people around you
Track record of delivering complex systems on schedule, including scoping, sequencing and cutting the right things
Coding skills in both low and high level languages around C/C++, Go, Zig, Rust, Java, Scala, Python
Low latency and high throughput optimization
Experience with messaging queues and message brokers
Analytical data-oriented mindset and skills
Knowledge of algorithms, distributed systems, scalability, high availability, databases, low latency systems and concurrency control
System design skills with object-oriented data modeling, service-oriented architectures, system abstraction
Experience with the development and implementation of Order Management systems (OMS) and Risk Management systems (RMS)
Clear written and verbal communication, including with non-engineering stakeholders
Comfort operating with ambiguity and limited process, as expected at an early stage startup
Nice to have:
Experience hiring and building out an engineering team from a small base
Experience owning a production trading or brokerage system as the accountable lead
Algo trading experience (either professional or personal)
FIX protocol knowledge
Experience with observability, tracing, continuous profiling and benchmarking
Financial market (exchange, broker-dealers, clearing, etc.) knowledge
Experience with financial ledgers
Statistical and quantitative analysis skills
Experience with major cloud platforms (we primarily use GCP)
Experience with Docker and Kubernetes
Experience working with distributed, remote-first teams across time zones
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX (preferred)
San Francisco, CA
About the Role
Cloudflare is scaling its global connectivity and security platform while transforming into an AI-native organization powered by our own AI harness and developer infrastructure. As Senior Director, R&D HR Business Partnering, you will lead a global team of embedded HRBPs supporting senior executives across Engineering, Product, Security, and Research.
In this role, you serve as the strategic HR leader for R&D and the primary conductor bridging business leadership with our Centers of Excellence (Total Rewards, Talent Acquisition, Talent Development, People Operations). You will challenge and champion the business—architecting an organization built for AI-augmented velocity while protecting and evaluating the essential human elements of work: character, critical judgment, empathy, and leadership trust.
Key Focus Areas & Responsibilities
Business Acumen & COE Conduction
Partner directly with the Head of R&D and technical VPs to align talent strategy with Cloudflare’s product roadmap, platform architecture, and operational goals.
Act as the chief conductor across People Team COEs—synthesizing R&D’s operational realities to push COEs for tailored, high-impact talent programs while challenging R&D leaders to elevate their organizational standards.
Apply analytical rigor to people metrics, diagnosing organizational health, attrition trends, and productivity indicators to guide business decisions proactively.
Organizational Design & AI Integration
Architect agile, high-velocity R&D structures designed for AI-native workflows, optimizing team size, spans of control, and cross-functional interfaces across platform and product teams.
Partner with engineering leadership to rethink operating rhythms and team structures as development shifts from traditional models to AI-assisted, agent-driven engineering.
Talent Portfolio Management & Human Judgment
Evolve technical career frameworks, leveling, and role definitions to reflect the higher leverage expected in AI-native engineering environments.
Drive succession planning, critical-role mapping, and retention strategies for specialized technical talent across Cloudflare’s global hubs.
Establish clear boundaries between work optimized by AI and decisions requiring human judgment, ethical clarity, nuance, and character.
Driving Change & Strategic Initiatives
Drive complex, continuous change initiatives across global R&D teams, equipping leaders to navigate structural evolution, technological pivots, and shifting priorities with clarity.
Deliver custom, service-oriented solutions tailored to business needs, providing high-trust coaching to senior technical leaders as they navigate complex team dynamics with empathy and results.
Team Leadership
Lead a global team of HRBPs, setting a high standard for strategic partnership, business fluency, and execution speed.
What You'll Bring
Leadership & Scale: 15+ years of progressive HR experience, including 5+ years leading an HRBP team supporting technical R&D, Engineering, or Product orgs in high-growth environments.
Core Pillar Excellence: Demonstrated expertise across all four functional buckets: business acumen, organizational design, talent portfolio management, and driving change.
AI & Human Acumen: Deep understanding of how AI tools reshape technical workflows, combined with strong character assessment and human judgment when evaluating leadership potential and organizational health.
COE Orchestration: Proven track record acting as an operational conductor between executive stakeholders and specialized People functions to deliver integrated talent solutions.
Executive Presence: Ability to advise, challenge, and coach VP+ technical leaders with confidence, empathy, and business fluency.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay area the estimated salary range is $304,000 - $380,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Global
Talent is everywhere, opportunity is not. Sora Union changes that.
Sora Union
is a globally distributed professional services company that specializes in Design, Software Engineering. Our experienced talent comes from communities where there is displacement or risk of displacement due to conflict or climate change. We provide services to global companies and start-ups across various industries, including healthcare, financial services, technology, and education.
We’re looking for
a Senior Brand Designer with strong conceptual thinking, strategic judgment, and a high level of creative autonomy.
We’re looking for someone who can challenge it, expand it, and turn it into a stronger solution than what was initially asked for.
The ideal profile combines strong craft with critical thinking. Someone who understands that great brand work is not only about aesthetics, but about building clear ideas, systems, and experiences that solve real business and communication problems.
You'll be responsible for:
Own brand design projects from brief to delivery, taking responsibility for the quality and impact of the final outcome.
Translate business and customer needs into clear, compelling creative concepts that are aligned with the brand strategy and objectives.
Ask the right questions, challenge assumptions, and identify opportunities that may not be explicitly stated in the brief.
Explore multiple creative directions and confidently recommend the solution you believe will have the strongest impact.
Develop and evolve brand identities, visual systems, campaigns, and creative assets across digital and other relevant touchpoints.
Partner closely with Brand, Product& Engineering, and other teams to ensure consistency and coherence across the brand experience.
Bring strong creative judgment, curiosity, and strategic thinking to every project, going beyond execution to make the work stronger than the original ask.
Present and communicate creative concepts clearly, explaining the thinking behind design decisions and incorporating feedback constructively.
Maintain high standards of craft, typography, composition, visual storytelling, and attention to detail.
Contribute to and help evolve brand guidelines, design systems, templates, and processes that enable consistent and scalable brand execution.
Balance creative ambition with business objectives, timelines, technical constraints, and practical delivery requirements.
Stay curious about emerging design trends, tools, and cultural developments, bringing relevant inspiration and new thinking into the work.
Support and inspire other designers through collaboration, feedback, and sharing best practices.
Ideally, you'll have:
Strong experience creating and evolving brand identities and scalable brand systems
Excellent conceptual thinking and the ability to develop ideas beyond visual execution
A strategic mindset, with the ability to understand the business context behind a brief
High creative autonomy and the confidence to propose better approaches when appropriate
Strong art direction, typography, composition, visual storytelling, and overall design craft
Ability to take ownership of a project from an ambiguous or incomplete brief through to a polished solution
Critical thinking and a strong point of view, while remaining collaborative and open to feedback
Experience using
AI as part of the creative process to explore, iterate, prototype, and elevate the quality of the final work, rather than simply accelerate production
Ability to present and explain creative decisions clearly to internal teams and customers
Strong attention to detail and consistency across complex brand systems
Strong presentation and workshop skills
B2 level English language proficiency or higher
Nice to have:
Experience with UX/UI and corporate website design is highly valued, particularly translating brand systems into clear, polished digital experiences.
This is primarily focused on marketing and corporate websites rather than complex digital products or product UX.
We’re looking for someone senior in both craft and thinking: a designer who can make excellent work, but also understands why it should exist in the first place.
Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process.
УдалённоUnited Kingdom; South Africa; Philippines; Morocco
УдалённоSouth Africa; Morocco; Egypt; Colombia; Mexico; United Kingdom; Availability to work full-time hours aligned with US time zones, regardless of your physical location
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисseniorAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
Los Angeles, USA
Washington, District of Columbia, United States
УдалённоRemote - US
Neenah, WI
Houston, TX ; Itasca, TX ; Midland, TX
УдалённоSan Francisco Bay Area, CA; United States - Remote; Seattle, Washington; Remote, ideally someone located in the Pacific Time Zone
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоUSA - Remote
УдалённоseniorRemote - United Kingdom
УдалённоleadExperience working with distributed, remote-first teams across time zones
seniorГеография найма не уточнена
seniorChicago, Illinois
seniorChicago, Illinois; NYC, Remote; San Francisco, California