Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About GDFT
Gaming, Developer, and Future Technology (GDFT) are the technology specialists at PlayStation. We build the underlying systems that power core platform capabilities and developer tools. Our mission is to enable world-class gaming experiences by delivering low-level, high-performance technology for PlayStation platforms.
The Role
We are looking for an engineer to join the GDFT department, working on the design and optimisation of PlayStation’s real-time game streaming technologies.
You will contribute to the development of low-latency video streaming systems across current and future PlayStation platforms, working on performance-critical areas spanning frame capture, media pipelines, codec configuration, system services and streaming transport.
The role is particularly suited to engineers with a strong C/C++ background and experience working with native video or media systems, including embedded devices, TV firmware, set-top boxes, consoles, or similar.
Our work sits at the intersection of product engineering and R&D. Alongside delivering production technology, engineers are encouraged to investigate new approaches to reducing end-to-end latency, improving visual quality and reducing bitrate, using measurement and experimentation to determine where meaningful improvements can be made.
What You'll Be Doing
Develop, optimise and maintain low-level C and C++ components within PlayStation’s game streaming stack.
Investigate opportunities to reduce end-to-end streaming latency across frame capture, buffering, encoding, transport, decoding and presentation.
Optimise the use and configuration of hardware video encoders, applying knowledge of codec behaviour and low-latency encoding techniques.
Analyse existing media pipelines to identify unnecessary buffering, memory copies, synchronisation delays and other sources of latency.
Use software and hardware instrumentation to measure system behaviour, validate hypotheses and quantify the impact of performance changes.
Investigate and debug issues across user-space applications, system services and daemon-level components.
Prototype and evaluate new approaches to improving streaming quality, latency and bandwidth efficiency.
Work with engineers and researchers across the wider organisation on areas such as codec development, rate control, Forward Error Correction and emerging media technologies.
Contribute technical findings and recommendations to design discussions, working with senior engineers to determine appropriate production solutions.
Collaborate across teams to integrate and validate streaming technologies within PlayStation platform software.
Attend periodic in-person workshops or team events, with travel possible a few times per year.
What We Are Looking For
This is a mid-level opportunity. You should bring some of the following skills and experience:
Strong proficiency in C and C++.
Experience developing native, performance-sensitive software rather than primarily web or managed application stacks.
Experience working with real-time video, media pipelines, codecs or embedded multimedia systems.
Practical understanding of video compression and media formats, including concepts such as chroma subsampling, bit depth and colour representation, with familiarity of codecs such as AVC, HEVC or AV1.
Understanding of concepts relevant to low-latency video encoding, which may include GOP structures, reference frames, rate control, VBV, quantisation parameters, slices, tiles or hardware codec APIs.
Strong debugging, profiling and performance-analysis skills.
An ability to investigate complex technical problems, identify likely causes and use evidence and instrumentation to support conclusions.
Comfortable working in unfamiliar parts of a large system and developing an understanding of how multiple components interact.
An experimental mindset, with an interest in prototyping, measuring and evaluating alternative technical approaches.
Ability to contribute to technical discussions and work with senior engineers when deciding how findings should be taken forward.
Highly Desirable Skills:
Experience in one or more of the following areas would be advantageous; we do not expect candidates to have experience across all of them:
Familiarity with techniques for evaluating video codec performance, including bitrate/quality/latency trade-offs and objective or perceptual video quality metrics (such as PSNR and VMAF).
Familiarity with compressed video bitstreams and codec signalling, such as NAL units/OBUs, parameter sets, profiles/levels and supplemental enhancement information.
Experience developing native video players, media frameworks or codec pipelines on TVs, set-top boxes, consoles, mobile devices or other embedded platforms.
Experience configuring or integrating hardware video encoders or decoders.
Deeper knowledge of H.264, HEVC, AV1 or other current and emerging video codecs, beyond high-level API configuration, such as reference structures, rate-control behaviour, bitstream structure or encoder-specific optimisation.
Experience optimising real-time video for low latency, visual quality or bitrate efficiency.
Familiarity with frame capture, graphics presentation pipelines, framebuffers or GPU/CPU synchronisation.
Experience identifying and reducing memory copies, queueing delays, memory-bandwidth limitations or other system-level performance bottlenecks.
Experience working with system services, daemons, firmware interfaces or other low-level platform components.
Familiarity with techniques such as content-aware encoding, region-of-interest encoding, adaptive resolution or frame rate, alternative reference-frame strategies or similar streaming optimisations.
Experience with Forward Error Correction or other techniques for improving the resilience of real-time media.
Experience with SIMD, vectorisation, cache optimisation or multithreaded performance tuning with instrumentation.
Experience with console or embedded systems development environments.
Experience with Git, Jenkins or similar CI/CD workflows.
Why Work in GDFT
Focused on platform-wide technology development
Room to explore and innovate within performance-critical system areas
Work on cross-regional collaborative projects
Flexible and relaxed working environment, with strong support for hybrid work
Opportunities for extensive professional development, technical conference attendance, and participation in internal hackathons
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Thessaloniki
Workplace: onsite
The Role:
We are looking for an Office Administrator who brings energy, initiative, and a positive attitude to our growing team in Thessaloniki. In this role, you will play a key part in keeping our office running smoothly, supporting both our employees and visitors, and contributing to a welcoming, efficient, and well-coordinated environment.
The main responsibilities of the position include:
Greet visitors, clients, and staff in a friendly and professional manner
Manage incoming calls, emails, and correspondence
Schedule and coordinate meetings, appointments, and conference room bookings
Handle courier and mail services (incoming and outgoing)
Maintain and organize digital and physical files, documents, and office records
Prepare reports, presentations, and documentation as required
Coordinate facility maintenance and IT support requests
Assist with travel arrangements, expense reporting and calendar management
Order and manage office supplies and equipment inventory
Ensure the office space is clean, safe, and well-maintained
Liaise with building management, service providers, and vendors
Monitor office budgets and assist with invoicing or petty cash handling
Main requirements:
University degree in Office Administration or any other related field
At least 2 years of experience in a similar role
Organised and methodical personality, high attention to detail
Excellent oral and written communication skills in English
Excellent working knowledge of Microsoft Office tools
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test your edge – Aptitude Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Responsibilities:
— Designing, deploying, configuring, and maintaining scalable monitoring, logging, and alerting platforms for production and beta/test/dev environments;
— Operating Prometheus, Alertmanager, Grafana, Fluent Bit, Kafka, Fluentd, OpenSearch, and OpenSearch Dashboards, including upgrades, reliability, availability, capacity, and retention planning;
— Building and maintaining reliable metrics and log collection pipelines for infrastructure and business-critical services;
— Creating dashboards that provide clear, useful visibility into service health, performance, capacity, and operational risks;
— Designing, tuning, and maintaining actionable alert rules and notification routing; reducing alert noise and improving incident response;
— Monitoring infrastructure and application metrics and logs, troubleshooting issues, and improving stability and performance under heavy loads;
— Managing metric cardinality, log volume, retention, storage consumption, and query performance to keep observability platforms scalable and cost-effective;
— Establishing high-availability and recovery approaches for observability services and validating operational readiness;
Requirements:
— Minimum 3 years of experience with administering Linux systems and operating monitoring, logging, or observability systems;
— Experience with Debian-based systems;
— Experience with Docker and Kubernetes;
— Hands-on experience with Prometheus, Alertmanager, and Grafana, including metric collection, alert rules, routing, and dashboards; experience with VictoriaMetrics would be a plus;
— Experience with Fluent Bit, Kafka, Fluentd, OpenSearch, and OpenSearch Dashboards for log collection, transport, processing, storage, search, and visualization;
— Understanding of metrics and log pipeline design, including reliability, scalability, data retention, capacity planning, and cardinality management;
— Experience designing actionable alerts, reducing alert noise, and troubleshooting infrastructure and application issues using metrics and logs;
— Proficiency in shell command line usage, scripting, and automation tools like Ansible/Terraform;
— Python and bash scripting skills.
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Задачи:
— Руководить производственной организацией в Сингапуре, согласовывая цели и приоритеты команды с видением, стратегией и этапами игры, установленными руководством в Лос-Анджелесе.
— Быть главным ответственным за здоровье сотрудничества, обеспечивая ясную коммуникацию, взаимное доверие и плавную интеграцию между студиями.
— Обеспечивать операционное совершенство, разрабатывая и поддерживая масштабируемые производственные системы, рабочие процессы и ритуалы ответственности для устойчивой и предсказуемой доставки.
— Трансформировать стратегическое направление от старшего руководства игры в четкие цели и планы исполнения для команд в Сингапуре.
— Контролировать междисциплинарную координацию (арт, дизайн, инженерия, QA и др.) для эффективного сотрудничества и своевременной доставки функций, прототипов и контента.
— Оценивать и управлять рисками, проактивно решая производственные проблемы, зависимости и потребности в ресурсах.
— Отслеживать метрики здоровья производства и сотрудничества, способствуя прозрачности, согласованности и постоянному улучшению во всех командах.
— Поддерживать управление персоналом совместно с руководителями дисциплин, обеспечивая ясные цели, карьерный рост и высокий моральный дух команды.
— Представлять команду Сингапура на стратегических обсуждениях, обновлениях статуса и встречах по согласованию между студиями, обеспечивая ясность и защиту местных интересов.
— Демонстрировать ценности и ожидания лидерства Riot, способствуя психологической безопасности, инклюзивности и культуре обратной связи.
— Продвигать ориентированность на игрока и быть голосом игрока.
Требования:
— Более 8 лет опыта старшего руководства в производстве игр, операциях или управлении проектами в игровой индустрии, включая опыт управления менеджерами и выпуска AAA-тайтлов.
— Руководство производственными организациями из 30+ человек или несколькими командами с ответственностью за подбор персонала, приоритеты, емкость и доставку.
— Опыт управления совместной разработкой или распределенной разработкой между студиями или локациями, включая ответственность, этапы, зависимости и передачу между внутренними командами и внешними партнерами.
— Опыт трансляции творческого видения в объем работ, этапы, планы ресурсов и результаты.
— Успешный опыт управления рисками, планирования емкости и ответственности лидеров команд за доставку.
— Глубокое понимание Agile, Scrum или Kanban с опытом адаптации производственных процессов к R&D средам.
— Сильные навыки управления заинтересованными сторонами, включая разрешение конфликтов и согласование старших творческих, технических и бизнес-лидеров.
Желательные квалификации:
— Более 2 лет опыта руководства крупномасштабным сотрудничеством между внутренними и внешними студиями.
— Опыт выпуска или поддержки MMO или live service проектов.
— Опыт ведения команд в условиях неопределенности, меняющихся приоритетов и быстрой итерации на ранних этапах разработки.
— Опыт управления аутсорсинговыми партнерами в соответствии с согласованным объемом, качеством, этапами и сроками.
Условия:
— Полная поддержка релокации в Сингапур.
— Полное медицинское страхование для сотрудника, супруга и детей.
— Оплачиваемый отпуск.
— Пенсионные выплаты с софинансированием компании.
— Страхование жизни, декретный отпуск, краткосрочная и долгосрочная нетрудоспособность.
— Программа Play Fund для расширения знаний о игроках и сообществе через игры.
— Поддержка пожертвований времени и денег на некоммерческие организации.
Workplace: none
About Utorg
Founded in 2019, Utorg builds the infrastructure for stablecoin payments: on- and off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date.
Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified, backed by Dragonfly, TA Ventures, and Hypra.
Location: Remote
Tech stack
Frontend: React 18/19, TypeScript, Vite, TanStack Query / Router / Table, Zustand, MUI, Tailwind + shadcn/ui, Next.js, i18next, Sentry
Testing: Playwright, Vitest, Testing Library, MSW
Backend: Java 17 + Spring Boot 3, Kotlin + Spring Boot 4 (new services), Node.js/TypeScript services, PostgreSQL, Redis, NATS, Temporal
Infrastructure: Docker, Kubernetes (GKE), FluxCD, GitHub Actions, Cloudflare
Web3: viem, ethers
AI: Claude Code, MCP, custom skills and plugins, AI code review in CI
The role
We are looking for a senior engineer who builds product features end-to-end — mostly on the frontend, with the confidence to change the backend when the feature needs it — and who already works agent-first. Our team plans, writes, tests, and reviews code with AI agents. You will own the frontend of our payment products and help turn good AI habits into shared team workflows.
The split is roughly 70% frontend / 30% backend.
What you will work on
Crypto on/off-ramp widget — an embeddable buy/sell flow with KYC, card payments with 3-D Secure, alternative payment methods, and a customer account area—one codebase, built for multiple white-label brands.
Merchant checkout — hosted payment pages, from a simple one-step checkout to a full multi-step flow with KYC and compliance screens.
Back-office admin apps — internal tools that operations, compliance, and support use every day. A legacy admin is being replaced by a new one built on a modern stack.
Backend changes — API endpoints and business logic in our Java/Spring Boot services, so a feature doesn't stop at the API boundary.
Responsibilities
Own features from ticket to production: UI, API contract, backend change, tests, release, and monitoring.
Make frontend architecture decisions and drive ongoing migrations (legacy admin → new admin, older UI libraries → modern stack, stricter type checks).
Build and improve AI-driven development workflows: project context files, shared skills and commands, automated PR review in CI, agent-driven end-to-end and visual checks.
Review code — both teammates' and agents' — and keep the quality bar high.
Work with product, design (Figma), QA, and backend engineers in a weekly release cycle.
Must have
5+ years of commercial frontend development, 3+ years with React + TypeScript in production.
Solid modern React: server-state management
(TanStack Query or similar), client state (Zustand/Redux), forms, routing, performance. Comfortable with large legacy codebases, not just greenfield projects.
Production backend experience in at least one language.
Java or Kotlin with Spring is a plus; Node.js/TypeScript, Go, or others are fine. You can design a REST API, work with PostgreSQL (schema, indexes, migrations), and ship changes in our Java services.
Agentic development is your daily way of working — with Claude Code, Codex, or a similar agent, not just autocomplete. Specifically:
you keep project context files (
CLAUDE.md
/
AGENTS.md
) and write your own skills, commands, or subagents;
you connect agents to real tools through MCP (issue tracker, GitHub, Figma, databases, browser);
you work in a plan → implement → verify loop, where the agent proves its work with tests, type checks, and browser automation;
you run agents in parallel and headless (for example, an AI review bot in CI);
you review agent output critically and know the failure modes: invented APIs, silent scope creep, "fixing" a test instead of the code, leaked secrets, prompt injection;
you keep up with how agentic tools change (new features, models, practices) and bring what works into your workflow
.
Testing: Playwright for end-to-end, Vitest/Jest for unit and integration tests.
Security-minded: real money, personal data, auth tokens, iframes, and cross-origin messaging.
Fluent Russian (the team's working language). English good enough to read and write technical texts: tasks, pull requests, and docs are in English.
Nice to have
Payments/fintech: card flows and 3-D Secure, alternative payment methods, KYC SDKs (e.g., SumSub), fraud prevention, open banking.
Web3 on the frontend: viem / ethers, wallet connection, EIP-712 signing.
Multi-brand (white-label) products, theming and design tokens.
OpenAPI-generated clients (Orval), TanStack Router / Table.
Kotlin, Spring Boot, NATS, Temporal.
Docker, Kubernetes, GitHub Actions, GitOps (FluxCD), Cloudflare Workers.
How we work with AI
Every main repository has AI context files and repo-specific skills.
An internal plugin marketplace ships team-wide skills (code review, release flow, back-office operations).
AI code review runs on pull requests in CI. It advises, and humans decide.
Custom MCP servers provide agents with secure access to internal systems.
The company pays for AI tooling.
What we offer
Fully remote work in an international team.
A team where AI-first engineering is the norm, not an experiment.
Real influence on architecture and on how the team works.
A product at real scale: millions of users and thousands of partner platforms.
Competitive salary based on individual performance review.
Transparent feedback culture that values ownership and visible impact.
Recruitment process
Apply with your CV.
Application review.
HR interview with a short technical screen.
Technical interview: a live task solved with your own AI agent while sharing your screen, plus a design discussion.
Final interview with the CTO.
Offer.
Location: Newark, NJ
Workplace: hybrid
We are looking for a hands-on User Acquisition Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy, continuous testing, and data-driven optimization.
Responsibilities:
Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization.
Help develop and execute channel strategies to contribute to user acquisition targets (CPI, CPA, ROAS).
Analyze the full performance funnel from ad impression through install, activation and downstream conversions, connecting paid media inputs to outcomes that inform budget and optimization decisions.
Support creative testing from concept to completion, executing A/B tests and helping establish a structured testing framework.
Monitor and measure creative performance to evaluate how UA optimizations and changes influence results.
Identify areas of improvement by analyzing performance data and converting insights into clear actions.
Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience.
Continuously seek to learn and experiment with new channels, optimization strategies and creative concepts, staying ahead of the latest trends in mobile user acquisition.
Experience or interest in leveraging AI tools to support day-to-day marketing tasks, from creative production and copywriting to campaign workflows and performance analysis.
Requirements:
3+ year managing paid campaigns in a UA or growth role.
B2C App
acquisition experience needed.
Hands-on experience with paid social platforms such as Meta, TikTok, and Snapchat.
Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions.
Fluent in English (Spanish will be a plus)
; written and spoken.
What we offer:
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Health, Dental, Vision, & 401k.
PTO – including vacation, sick leave, and holidays.
Commuter Benefits Program.
Short and Long Term Disability.
Flexible working arrangements.
Tuition Reimbursement Program, and more.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our flagship brand, BOSS Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.
Задачи:
— Build and maintain CI/CD pipelines for automated testing and deployment of infrastructure services
— Design and manage AWS infrastructure with Terraform
— Automate network and server configuration with Ansible
— Optimize cloud resources and keep costs under control
— Monitor performance and troubleshoot issues
— Implement security best practices and compliance automation
— Work closely with development and operations teams
Требования:
— Strong hands-on AWS experience
— Solid Terraform (IaC) skills
— Ansible for configuration management and automation
— Real networking fundamentals: L2/L3, VLANs, switching, routing
— Overlay networks and software-defined networking
— Network automation and programmability
— CI/CD tools (Jenkins, GitLab CI, etc.)
— Docker and Kubernetes
— Python and Bash scripting
— Strong troubleshooting and communication skills
Плюсы:
— AWS certifications (e.g. AWS Certified DevOps Engineer)
— Prometheus and Grafana experience
Location: Lithuania; Bosnia & Herzogovina; North Macedonia; Romania; Slovakia; Slovenia; Serbia; Malta; Moldova; Montenegro; Portugal; Estonia; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Kosovo; Bulgaria; Poland; Georgia; Bosnia and Herzegovina; Turkey; Croatia; South Africa
Workplace: Remote
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Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us.
Foxelli brings together curious people who enjoy building brands, exploring AI and making ideas happen. Our D2C brands reach millions of customers and generate more than $20M a year. Behind them is a team that cares about the products we make and enjoys figuring things out together.
We like people who ask questions, try things and take responsibility for what happens next. If that sounds like how you work, keep reading.
WHY JOIN FOXELLI
You’ll create for our own e-commerce brands. Your ideas can go from a rough concept to a live ad, with real customer response to help you improve the next one.
We make room for experimentation and expect you to bring ideas to the table. AI is part of how we work, and we’re interested in how you use it to make better creative, learn faster and simplify production.
THE ROLE
We’re looking for a Performance Ad Creator who can take a product, understand why someone would want it and turn that insight into a video ad that sells.
You’ll own the idea as well as the execution: find the angle, write the hook and script, choose how to tell the story and produce the finished ad. You’ll work with our creative lead and media buyers to learn from results and decide what to create next.
If you enjoy:
- Looking through customer reviews and spotting a reason to buy that others have missed.
- Figuring out why an opening makes you stop scrolling, then creating your own.
- Writing copy that sounds like a real person and gives the viewer a clear reason to care.
- Experimenting with footage, AI and different ways to tell a product story.
- Seeing how your ads perform and coming back with a better idea.
We’d love to work with someone who brings that curiosity all the way through to a finished ad.
WHAT YOU WILL BE DOING
Customer research and creative concepts
- Get to know our products and customers. Read reviews, explore objections and study existing creative to find promising angles.
- Develop original ad concepts for paid social, especially Meta. Choose a clear selling idea and a format that suits the audience.
Copywriting and production
- Write hooks, scripts, on-screen copy and calls to action in English.
- Produce complete ads using product footage, creator content and AI-generated assets. Own the edit, voiceover, captions, sound and pacing.
- Use AI throughout your workflow where it improves the result. Check that the product stays accurate and the visuals and voice feel believable.
Testing and improvement
- Create different openings and concept variations to test new messages, motivations and storytelling approaches.
- Review results with media buyers and use what you learn to improve existing ads and develop new concepts.
- Review your own work before submitting it, apply feedback thoughtfully and communicate clearly about progress and deadlines.
WHAT YOU BRING
- Experience creating ads. You’ve made direct-response video ads for e-commerce, with responsibility for both the concept and production. Subscription experience is a plus.
- Customer understanding. You can turn a motivation, frustration or objection into a persuasive angle and clear English copy.
- Strong production skills. You’re confident editing video and know how to use visuals, pacing, sound and text to keep a viewer engaged.
- Practical AI skills. You use AI image, video or voice tools in real projects, can spot weak output and know how to improve it.
- Performance thinking. You understand how watch time, CTR, conversion rate and CPA inform creative decisions, and can turn feedback into something worth testing.
- Ownership and curiosity. You make decisions independently, care about the details and keep learning. You can take a product and a goal and move the work forward.
FIXED SERVICE FEE
Up to 2500 euros per month after taxes (depending on your skills, competencies, and experience we'd be happy to negotiate).
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
About the Role:
The Dealer Development Manager will represent Upgrade Inc (Auto Finance Division) and promote our indirect lending programs. They will develop, maintain, and grow business partnerships between Upgrade Inc. and our dealership partners. The Dealer Development Manager is also responsible for staying up-to-date on local market conditions and industry trends. In this role, you will work with internal partners to find solutions that better serve our customers, and build long lasting relationships with key decision makers to drive growth and continuous improvement. This position requires residency in the Greater Nashville Area.
What You’ll Do:
Dealer Relationship Management
— Develop and maintain relationships with new and existing dealer partners
— Act as a trusted advisor to dealership owners, GMs, and F&I managers
— Conduct regular in-person dealership visits based on a structured drive schedule
— Deliver consistent follow-up and service to ensure dealer satisfaction and loyalty
Dealer Acquisition & Activation
— Identify, onboard, and activate new dealer partners
— Drive dealer sign-ups and first deals (“activation”)
— Re-engage inactive dealers (e.g., no deals in 90 days) and return them to production
— Execute onboarding training to ensure dealers understand programs and systems
Production & Volume Growth
— Achieve monthly funding and application volume goals
— Increase contracts per active dealer and overall territory production
— Focus on growing volume in Tier 3–5 segments while maintaining quality
— Drive penetration targets (e.g., 3+ and 5+ deals per dealer per month)
Credit & Deal Structuring
— Partner closely with underwriting/credit teams to structure deals effectively
— Educate dealers on program guidelines, stips, and deal packaging
— Improve pull-through by coaching dealers on submitting clean, fundable deals
Portfolio Performance & Quality
— Monitor dealer portfolio performance (delinquency, charge-offs, profitability)
— Manage dealer mix to align with company risk appetite and profitability goals
— Shift focus toward preferred collateral and higher-performing dealers
— Ensure adherence to compliance, credit policies, and documentation standards
Training & Dealer Development
— Conduct ongoing product and process training with dealership staff
— Educate dealers on value-added products
— Provide market insights and best practices to improve dealer success
— Position the company as a relationship-driven partner vs. transactional lender
Territory & Activity Management
— Maintain a disciplined weekly drive schedule maximizing in-person dealer time
— Track and manage activity through CRM (e.g., Salesforce)
— Analyze territory performance and adjust strategy based on data
— Participate in team calls, sales meetings, and performance reviews
What We Look For:
— 2+ years of experience in indirect auto finance, auto sales, or related field
— Strong understanding of credit tiers, loan structuring, and dealership operations
— Proven ability to build relationships and drive sales growth
— Excellent communication, negotiation, and problem-solving skills
— Self-motivated with strong time management and territory planning skills
— Ability to travel locally (significant field time required)
What We Offer You:
— Competitive salary, uncapped commission and stock option plan
— Paid coverage of medical, dental and vision insurance
— Flexible PTO
— Competitive 401(k) and RRSP program
— Opportunities for professional growth and development
— Paid parental leave
— Health & wellness initiatives
Environmental & Working Conditions:
— Work is performed indoors in a fast-paced environment requiring managing multiple priorities and meeting workflows, schedules, and service expectations
— Employees regularly use digital systems and applications to support operational and customer service objectives
— Communication with customers, peers, supervisors, and partners via meetings, email, phone, and digital tools
— Job duties may involve managing high volume of inbound/outbound customer interactions using telecommunications and computer systems
— Ability to read, analyze, and interpret information on computer screens and remain in working posture for extended periods
— Work may be performed in contact center, office, or remote environment depending on business needs
— Onsite environments include shared workspaces, standard office lighting, and moderate background noise
— Remote employees responsible for secure and productive workspace with reliable internet connectivity
— Reasonable accommodations for qualified individuals with disabilities per ADA and applicable laws
Equal Opportunity Employer:
— We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Application Instructions:
Apply at: https://weworkremotely.com/remote-jobs/upgrade-dealer-development-manager-nashville-tn
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
About the Role
We're looking for a Lead AI Engineer to own the backend and Agent systems behind our LLM-powered products. The role is end to end: you'll build the Agent workflows, define how we measure quality, keep them reliable in production, and shape where the product goes next.
This role is for someone who has shipped LLM features to real users, stayed with them after launch, and can prove with data that their changes made things better.
Job Scope:
Build and own AI backend and Agent workflows
- Design, build, and maintain multi-turn conversation systems, including context management, tool calling, knowledge retrieval (RAG), state management, and human handoff.
Drive evaluation and continuous improvement
- Define success criteria with Product, Design, and QA leads.
- Turn production failures into evaluation samples and regression tests.
- Measure the impact and side effects of every change before and after release.
Diagnose problems across the stack
- Isolate the root cause of failures: model judgment, knowledge gaps, abnormal tool responses, backend instability, or conflicting rules.
- Apply the right fix for each cause rather than defaulting to prompt tweaks.
Own production reliability
- Handle timeouts, retries, graceful degradation, async jobs, and third-party dependency failures.
- Make sure every issue is traceable through logs, every change is versioned, and every failure has a recovery path.
Shape product and technical decisions
- Give clear, reasoned positions on requirements, covering feasibility, cost, risk, and alternatives.
- Propose better approaches and break work into phased, shippable deliverables.
Communicate proactively and follow through
- Share progress, blockers, ETAs, and next checkpoints without needing to be chased.
- After launch, track real-world impact and leave clear documentation and handover materials.
Requirements:
- Production LLM/Agent experience at scale. You've built LLM or Agent features used by 10,000+ active users, and you've maintained and improved them after launch.
- Strong backend engineering fundamentals. You're comfortable owning production code, APIs, data flows, and incident troubleshooting. Experience designing and implement backend services in Golang and integrate with LLMs and AI systems.
- Real evaluation discipline. You've built evaluation sets, regression suites, and production monitoring, and you can explain how you confirmed an improvement was real rather than random fluctuation.
- Ownership mindset. You make decisions, surface risks early, and don't consider a feature done until it's verified in production.
- Web3 experience. Preferably 1 year of experience in a crypto, DeFi, or Web3 company (wallet, exchange, L1/L2 protocol, or DeFi platform strongly preferred)
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Engineer II DevEx
Location:
San Mateo (Hybrid)
DevEx team builds simulation tools that help PlayStation engineers develop, test, and troubleshoot software in a reliable, repeatable environment. These tools shorten feedback cycles, support earlier validation, and make complex development workflows easier to use.
As a Software Engineer II, you will design and deliver capabilities that improve the accuracy, reliability, and usability of our simulation environment. Your work will include simulator functionality, integration with development and test workflows, automation, diagnostics, and the tools engineers use to configure and interact with the environment.
You will own well-defined features from design through rollout, collaborate with engineering and quality teams across PlayStation, and turn recurring development and testing challenges into reliable, maintainable product improvements.
What
you’ll
do:
Design, implement, test, and document production-quality C++ features for simulation and developer tooling.
Build and maintain software abstractions, simulated services, and client/server integrations that reproduce important system behaviors in a development environment.
Improve core developer workflows such as environment setup, simulator startup, configuration, input handling, debugging, log collection, and failure recovery.
Improve and contribute to build, dependency, packaging, and release workflows for the simulation platform using modern build tools, dependency managers, containers, and CI/CD pipelines.
Create unit, integration, and end-to-end tests that catch regressions early and move high-value validation into continuous integration.
Diagnose failures that cross process, library, container, and platform boundaries; produce clear root-cause analysis and durable fixes.
Contribute to shared libraries and developer-facing interfaces including versioning, compatibility, migration guidance, and coordination with consuming teams.
Write architecture notes, setup guides, troubleshooting steps, and release documentation that developers can use without direct support from the team.
Partner with engineers, QE, product owners, and adjacent platform teams to define integration contracts, sequence cross-team changes, and deliver complete features.
Participate in design and code reviews, give actionable feedback, and improve the team’s engineering practices through the work you ship.
What
we’re
looking for:
Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.
4+ years of professional software-development experience building systems software, platform software, developer tools, infrastructure or similar technical products.
Strong modern C++ development skills and practical experience developing and debugging software on Linux.
Experience debugging multi-process, client/server, or platform-integrated software using logs, traces, debuggers, and reproducible test cases.
Experience building automated tests and integrating them into CI/CD workflows.
Working knowledge of build systems, dependency management, source control, and release practices for a multi-repository codebase.
Ability to take a defined problem from technical design through implementation, validation, documentation, and rollout.
Clear written and verbal communication, especially when coordinating interfaces or diagnosing issues across team boundaries.
It would be a plus if you have:
Experience with simulation, emulation, hardware abstraction, service virtualization, or comparable development environments.
Experience with containerized development using Docker, dev containers, WSL, or comparable tooling.
Familiarity with CMake, package-management tools, CI systems, collaborative source-control workflows, or cross-platform build toolchains.
Experience designing or integrating IPC, client/server API’s, shared libraries, or SDK’s.
Experience developing complex platform software or software for resource-constrained environments.
Experience supporting developer tools as a product: gathering feedback, measuring friction, improving diagnostics, and simplifying onboarding.
Working knowledge of one or more additional languages used in tooling or platform development, such as Python, Rust, JavaScript, or TypeScript.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Associate to join the Onboarding Solutions team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence.
The ideal candidate is proactive, intellectually curious, and service oriented. This highly collaborative role requires the ability to partner cross-functionally to continuously improve and optimize operational processes.
Responsibilities
Ensure client engagements are successful for clients, their investors, lawyers, and fund administrators.
Own the client relationship from the sales hand-off through go-live and beyond.
Seek and synthesize customer feedback to inform product and process improvements.
Identify risks, gaps, or delays in onboarding and drive resolution proactively.
Understand complex legal and operational requirements and translate those into clear, actionable workflows for the Onboarding team.
Manage timelines, expectations, and communication across internal teams and external stakeholders.
Drive accountability across clients and internal partners to keep projects on track.
Act as a trusted advisor to clients, guiding them through best practices and platform capabilities.
Qualifications
2–5 years of experience as a client success manager, managing client relationships and owning a book of business
Basic understanding of fund formation processes
Familiar with APIs and SFTP workflows
Exceptionally detail-oriented when managing VIP and Enterprise clients
Proficient communicator adept at engaging with senior executives (i.e. C-suite, partners), capable of effectively maneuvering through ambiguity in a rapidly evolving startup environment
Comfort using AI tools and applying them effectively in a professional setting
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic
Position Overview
We are seeking a
Bilingual English/Spanish Virtual Medical Administrative Assistant
to support a busy chiropractic practice specializing in
Personal Injury (PI), MedPay, attorney liens, insurance coordination, and DOT examinations
.
This position is highly focused on
Personal Injury administrative workflows, patient communication, insurance/MedPay follow-up, attorney coordination, and new-patient lead conversion
.
The ideal candidate should have hands-on experience working with
Personal Injury patients and insurance-related cases
, understand how
MedPay and attorney liens
are handled, and be comfortable communicating with
patients, attorneys, law offices, insurance adjusters, and medical providers
.
Strong phone skills are essential. The VA will be responsible for helping move a case from the initial inquiry through scheduling and ongoing administrative follow-up.
Top Responsibilities
1. Personal Injury, MedPay & Attorney Lien Coordination
This is the
primary area of focus
for the position.
The VA should understand the basic administrative workflow of Personal Injury cases and be comfortable coordinating information between patients, attorneys, insurance companies, and medical providers.
Responsibilities include:
Assist with the intake and coordination of new Personal Injury patients.
Collect accident, attorney, insurance, and claim information.
Determine whether a patient has
MedPay coverage
, when applicable.
Obtain and document available
MedPay information
, including insurance carrier, claim information, policy details, and available case/claim numbers.
Follow up with insurance companies and adjusters regarding MedPay-related information.
Communicate with attorneys and law offices regarding patient cases.
Obtain and document
attorney contact information and case details
.
Understand and work with
attorney liens / lien-based treatment
according to the practice's procedures.
Request, track, and follow up on
Letters of Protection (LOPs), attorney liens, or related documentation
, when applicable.
Confirm whether the attorney is representing the patient and obtain the appropriate law-office contact information.
Communicate with attorneys regarding treatment status, records, billing, and case-related administrative questions.
Track outstanding information required to move a PI case forward.
Maintain accurate documentation of insurance, attorney, claim, and case information in the appropriate system.
Follow up on incomplete PI files and missing documentation.
Escalate issues involving coverage, authorization, liability, or billing to the appropriate member of the practice.
Maintain strict HIPAA compliance when handling patient and case information.
2. Obtaining Case Numbers & Information From Providers, Attorneys and Insurance Companies
The VA should be comfortable making outbound calls to obtain information needed to process and coordinate Personal Injury cases.
This may include contacting:
Attorneys / Law Offices
Request the attorney's name and contact information.
Obtain the patient's
case number/file number
, when applicable.
Confirm representation of the patient.
Request lien/LOP documentation when required.
Confirm where medical records and billing should be sent.
Follow up on missing or incomplete case information.
Insurance Companies / Adjusters
Obtain the
claim number
.
Identify the assigned adjuster.
Obtain adjuster contact information.
Confirm available MedPay coverage and relevant policy information.
Document insurance information accurately.
Follow up when information is missing or pending.
Medical Providers / Referral Sources
Obtain referral information.
Request the appropriate
case/reference number
when applicable.
Confirm where records or documentation should be sent.
Coordinate patient information between providers.
Follow up on missing records or referral documentation.
The candidate must be comfortable saying, in professional terms,
"I need to obtain the case/claim information for this patient"
and confidently navigating the conversation until the required information is obtained.
3. Phone & Patient Support
Phone communication will be a major component of this role.
Responsibilities include:
Handle inbound and outbound calls.
Provide phone coverage during regular business hours.
Provide Saturday morning phone coverage.
Respond promptly to new-patient inquiries.
Schedule new patients.
Prioritize and schedule Personal Injury referrals.
Follow up on missed calls and new leads.
Collect patient demographics and referral information.
Explain basic administrative processes to patients.
Communicate professionally with patients in English and Spanish.
Follow up with patients who have not yet scheduled.
Maintain a professional, empathetic, and confident phone presence.
Identify opportunities to convert inquiries into scheduled appointments.
The candidate should be comfortable handling calls from patients who may be calling immediately after an accident and should be able to collect the necessary information while keeping the conversation organized and professional.
4. Insurance & Medical Administrative Support
Responsibilities may include:
Insurance verification and information gathering.
MedPay information gathering and follow-up.
Personal Injury insurance coordination.
Workers' Compensation-related administrative support.
Communicating with insurance adjusters.
Communicating with attorneys and law offices.
Tracking outstanding insurance information.
Requesting and following up on medical records.
Maintaining accurate patient and insurance documentation.
Coordinating referrals.
Following HIPAA and patient confidentiality requirements.
Escalating coverage or billing questions when appropriate.
The candidate does not need to make insurance coverage or legal decisions. They must know how to gather the correct information, document it accurately, follow up, and escalate issues appropriately.
5. Marketing, Lead Generation & Business Development
The practice also wants the VA to help generate and convert new business, particularly for
DOT examinations
.
Responsibilities include:
Conduct outbound calls to prospective patients and leads.
Follow up with DOT examination inquiries.
Convert inquiries into scheduled appointments.
Re-engage leads who have not scheduled.
Maintain organized lead follow-up.
Follow up consistently until a lead has a clear outcome.
Identify potential referral opportunities.
Assist with outreach to potential referral sources.
Support business-development initiatives.
Help increase appointment volume for DOT examinations.
Maintain accurate lead and contact information.
Ideal Candidate Profile
The ideal candidate is a
bilingual medical administrative professional with strong Personal Injury and insurance experience who is highly confident on the phone
.
They should be able to:
Answer the phone → Understand the patient's situation → Collect the correct PI/insurance information → Identify the attorney and case details → Obtain MedPay/claim information → Contact providers or attorneys for missing information → Schedule the patient → Document everything → Follow up until the case moves forward.
They should also be comfortable switching between
patient support, insurance/PI coordination, attorney communication, and outbound business development
throughout the day.
Requirements
Required Qualifications
Bilingual English/Spanish – required
2+ years of experience supporting a U.S.-based medical practice.
Strong inbound and outbound phone experience.
Excellent English and Spanish communication skills.
Medical appointment scheduling experience.
Strong patient/customer service skills.
Experience communicating with patients by phone.
Strong organizational and follow-up skills.
Ability to handle confidential patient information.
Understanding of HIPAA and patient confidentiality.
Comfortable making outbound calls to patients, attorneys, providers, and insurance companies.
Strongly Preferred Experience
Personal Injury (PI) medical office experience
MedPay experience
Attorney lien / LOP experience
Insurance verification or insurance coordination
Workers' Compensation experience
Experience obtaining claim numbers
Experience obtaining case numbers from attorneys or law firms
Experience communicating with insurance adjusters
Experience communicating with personal injury attorneys
Chiropractic office experience
Medical records experience
Referral coordination
DOT examination experience
Lead generation and conversion
Business development
ChiroTouch Cloud
RingCentral
Benefits
Schedule & Compensation
Employment Type:
Full-Time – 40 hours per week
Schedule:
Monday–Friday, plus Saturday morning coverage
Hours:
10:00 AM–7:00 PM EST, Monday–Friday
Saturday:
Morning shift; specific hours to be determined by the practice
Compensation:
Hourly rate is
negotiable and will be determined based on the candidate’s experience, professional background, and relevant expertise
, particularly in Personal Injury, MedPay, insurance coordination, attorney communication, and medical administration.
Location: Colombia
Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process.
Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously.
About the role
We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly.
What you’ll do
Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
Handle complex or sensitive customer issues and follow them through to resolution.
Review support conversations and coach the team on accuracy, empathy, and professionalism.
Track response times, resolution rates, customer satisfaction, and support quality.
Create clear processes, training materials, and knowledge base resources.
Help onboard and train new support team members.
Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
Identify opportunities to use automation and technology to make support more efficient.
Requirements
3+ years of experience in customer support, customer service, or another B2B customer-facing role.
Excellent written and spoken English.
Experience guiding teammates, training others, or improving support processes.
Strong judgment when handling frustrated customers and escalations.
An organized, detail-oriented approach to managing multiple requests.
Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel.
A problem-solving mindset and the ability to work across teams.
Experience in real estate is a plus.
What success looks like
Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Location: Ukraine; Poland; Spain; Portugal; Romania; Georgia
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed.
We are looking for
Senior Payments Processing Engineer
to join us as part of our team
About the role
As a
Senior Payments Processing Engineer
you will join a product team building payment infrastructure for merchants and partner platforms. The platform enables businesses to accept payments, manage payouts, process card and bank transactions, and handle payment-related operations without relying on multiple disconnected providers.
The engineering challenges go far beyond basic payment integrations. The platform handles payment orchestration, transaction processing, settlement and reconciliation, payouts, fraud and KYC integrations, and complex failure scenarios across systems that the team does not fully control.
This role is a strong fit for an engineer who understands how money actually moves through payment systems and is comfortable owning critical backend flows end to end.
Tech Stack
TypeScript across the board, in a pnpm monorepo
NestJS backend services; Next.js and React on the front end
PostgreSQL, with SQL-first data modeling and versioned migrations
Event-driven service orchestration, webhooks, and idempotent processing
Acquirer and vendor integrations for card/ACH acceptance, fraud screening, payouts, and KYC
Managed cloud infrastructure, containerized services, CI/CD on GitHub
AI-assisted development as a standard part of the toolchain, not a side experiment
Work environment
Full-time, remote. Daily collaboration with a US-based team (4–6 hours of overlap with US Central Time is required)
As a qualified expert You will
Own end-to-end payment flows in TypeScript/NestJS services: authorization, capture, void, refund, dispute handling, and payout initiation and confirmation.
Build and maintain acquirer and processor integrations, keeping the platform acquirer-agnostic behind clean internal abstractions.
Design embedded and hosted checkout experiences (hosted fields, iframes, tokenization) that keep sensitive cardholder and bank data out of internal systems and minimize PCI scope.
Implement fee calculation and rate logic, including tiers, interchange-plus, flat structures, rounding rules, special rates, and edge cases.
Build the reconciliation and settlement layer to match processor reports and settlement files against internal records and surface breaks.
Design event handling incorporating idempotency keys, out-of-order and duplicate webhooks, retries with backoff, and state machines.
Integrate fraud, bank-account verification, and KYC providers, tuning decisioning against real outcomes.
Handle ACH mechanics including submission windows, returns, return codes, NOCs, and retry rules.
Ensure correctness in the domain, maintaining complete audit trails and producing reconciliation evidence.
Act as the team's payments expert, advising product on rail capabilities and reviewing payment-adjacent code.
What Success Looks Like
First 30 days — you can trace any transaction through the platform end to end, and you have documented the gaps and risks you see in current flows.
First 90 days — you own a critical payment domain including its specs, tests, and reconciliation checks, and you have shipped a meaningful improvement to reliability or correctness.
First 6 months — payment orchestration in your area is provably correct and observable, adding a new processor or payout rail is a well-understood exercise rather than an adventure, and you are the person the team and the business rely on for payments judgment.
We're looking for you if you have
6+ years building production software
, with at least
3 years hands-on in payments
, and direct ownership of live payment flows.
Concrete experience
integrating a payment processor, gateway, or acquirer
(Adyen, Stripe, Braintree, Worldpay, Checkout.com, Fiserv, or similar) beyond a starter integration — including webhooks, reporting, and edge-case handling.
Practical understanding of the card lifecycle (auth, capture, settlement, refund, chargeback, representment) and of ACH/bank rails (NACHA basics, returns, timing).
Working knowledge of
PCI DSS
obligations and of the architectural patterns that reduce scope: tokenization, hosted fields, iframe isolation, and data-flow segregation.
Strong
TypeScript/Node.js
skills and solid relational data modeling — you can design a schema whose invariants make an inconsistent ledger structurally difficult.
A rigorous approach to reconciliation and idempotency, informed by having been on the hook when something didn't balance.
Fluency with modern AI-assisted development tooling, paired with the discipline to verify — in payments, plausible-looking code that is subtly wrong is the expensive kind.
Strong English communication skills
and confidence working directly with a US-based team.
Ability to work with
4–6 hours of daily overlap with US Central Time
.
Bonus points
Experience with platform, marketplace, or facilitator models (split payments, sub-merchant onboarding, multi-party flows).
Experience with payouts and disbursement rails, including bank-account collection, verification, and payout status handling.
Experience with fraud and risk tooling, and bank-account validation services.
Experience with e-commerce plugin or SDK development (WooCommerce, Shopify, Magento).
Knowledge of multi-currency, cross-border, or alternative payment methods.
Experience with event sourcing applied to financial state, and double-entry ledger design.
What's in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview steps
Interview with Recruiter
Technical Interview
Client Interview.
Location: United States
Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment.
The
Sr
.
Director, Business Development
is responsible for managing and leading sales, acquisition and account management from prospective new and existing clients, using ethical sales methods and relationship building to optimize Allucent’s quality of services, business growth, and client satisfaction.
Location:
United States (all regions); Remote with travel (30-60%)
Responsibilities:
Support Leadership by contributing to the identification, development and implementation of the business strategy for BD
Achieve or exceed annual sales targets to drive our company sales goals
Proactively identify, qualify and develop both new and existing clients and business opportunities in assigned territories
Coordinate and drive business opportunities along the sales cycle from lead generation, CDA, RFI/RFP, bid defense, award, through contract execution
Ensure and maintain deep understanding of the market including competitors, clients/leads, industry trends to appropriately sell our services
Maintain frequent personal contact and outreaches with leads and clients via email, calls, meetings, visits, meetings at conferences · Build and foster relationships with key decision-makers of new and existing clients
Obtain in-depth understanding of the client’s organization to match and leverage (changing) client’s needs with our services to gain RFPs
Proactively seek ways to build sales pipeline and grow our company’s client base focused on small and emerging biopharma
Coordinate, drive and host client meetings and bid pursuits
Provide guidance and insights of client needs, wishes and expectations to appropriate leadership, Proposals and Contracts (PAC), Legal teams to ensure winning proposal/bid strategies
Support preparation of proposals
Responsible for contract negotiations and closing of sales
Follow-up lost proposals and bid defenses to gain competitive feedback and areas of improvement for Allucent, both external/internal
Maintain day-to-day sales administration activities in a detailed and timely manner in our Customer Relationship Management (CRM) system Salesforce
Demonstrate a strong work ethic and represent Allucent with high integrity, ethics, honesty, loyalty, and professionalism at all times.
Maintain high professional standards in the communication with clients to build and maintain a good Allucent reputation
Adequately transfer to operational departments upon (verbal) award and signed contracts as per BD Handoff
Collaborate and ensure open communication with operational departments to match clients’ needs and demands with internal Allucent capabilities and offers for change orders and new opportunities
Report sales activities to Manage
Contribute to other areas of business as required.
Requirements
Bachelor’s or Master’s degree in life sciences or business
Minimum 5 years of demonstrated, successful business development experience in the life sciences, pharmaceutical, and/or biotech industries
Proven track record in consistently achieving or exceeding annual sales targets.
Ability to identify client needs and new business opportunities
Strong communication and networking capabilities · Strong presentation skills · Excellent organizational and financial skills
Strong written and verbal communication skills including good command of English language and applicable additional languages for assigned territories
Ability to build a productive territory and qualitative pipeline
Strong prospecting and nurturing skills
Professional presence, outgoing and client focused
Effective at problem solving, strategic thinking and conflict resolution
Ability to work in a fast-paced challenging environment of a growing company
Administrative proficiency
Proficiency with various computer applications such as Word, Excel, and PowerPoint
Ability to use the CRM system Salesforce
Good knowledge of GxP
Understanding of GDPR/HIPAA and applicable (local) regulatory requirements
Benefits
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-DE1
Location: Ta' Xbiex, Malta; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
The Head of Business Accounts organizes, manages, and coordinates the work of the department to ensure high-quality customer service, effective communication with clients, and the availability of the company’s services or products. Ensures that customer service processes comply with the company’s standards and strategic objectives.
Key Responsibilities
Lead and develop the corporate client department, covering sales, onboarding, account management, and client success
Own the department’s revenue, client acquisition, and retention targets
Build and execute the go-to-market strategy for corporate payment and account solutions
Develop and grow the client portfolio: attract new corporate clients and expand relationships with existing ones
Own the sales pipeline, from lead generation to onboarding, including forecasting and reporting to management
Work with Product, Compliance, and Operations to shape new services, pricing, and solutions based on client needs and market feedback
Define and continuously improve client processes, from first contact to onboarding and ongoing relationship management
Analyze commercial and client metrics (revenue per client, conversion, churn, client satisfaction) and prepare reports for management
Ensure high-quality service for key clients, including escalated inquiries and complaints
Build, coach, and motivate a high-performing team
What you need to succeed in this role
5+ years of experience in business development and active sales of financial services
At least 2-3 years of people management experience
Excellent command of English and other languages is an advantage
Proficiency in working with customer service systems (CRM) and office software
Ability to analyze data and make well-founded decisions
Excellent communication, organizational, and problem-solving skills
Strong orientation toward results and customer needs
What we offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Sarajevo, Bosnia and Herzegovina
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Bosnian/Croatian/Serbian (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
УдалённоLithuania; Bosnia & Herzogovina; North Macedonia; Romania; Slovakia; Slovenia; Serbia; Malta; Moldova; Montenegro; Portugal; Estonia; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Kosovo; Bulgaria; Poland; Georgia; Bosnia and Herzegovina; Turkey; Croatia; South Africa; Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3); We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported
Nashville
УдалённоleadМожно работать из любой страны
United States, San Mateo, CA
Salt Lake City, Utah, United States
УдалённоNicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic