Location: Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and society as a whole. As an Enforcement Analyst focused on Agentic Alignment, you will play a crucial role in identifying and investigating harmful and unexpected behavior by models, and make enforcement decisions accordingly. You'll work closely with a suite of cross-functional teams, within and outside of Safeguards, including: Policy, Threat Intel, Engineering, Research, and Transparency. Your work will be essential in maintaining Anthropic's commitment to safe and beneficial AI as Claude takes on more autonomous work.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. There is also an on-call responsibility across the Policy and Enforcement teams.
Key responsibilities
Review and investigate potential instances of Agentic Misalignment, working from transcripts, tool-use traces, and code
Triage cases by severity and urgency and share through the appropriate channels
Help operationalize review pipelines for agentic cases, translating leads from detection outputs and investigations into structured review workflows that scale
Make enforcement decisions under the Usage Policy, applying it consistently to novel agentic scenarios and across surfaces, and documenting the reasoning behind each decision
Assess cyber-related agentic activity, such as scanning, exploitation attempts, credential misuse or malicious code to determine its real-world harm potential
Write clear, well-evidenced case write-ups for audiences ranging from enforcement peers to senior leadership
Identify patterns and trends across cases, and close the loop between enforcement outcomes and upstream improvements by feeding findings back to policy, detection and research teams to improve policies, classifiers and model behavior
Maintain rigorous documentation of enforcement decisions, review logic and precedents to build institutional knowledge
Collaborate with Threat Intelligence, Research, Engineering and Policy partners so that detection coverage keeps pace with how agentic misuse and misaligned behavior evolve
Use AI systems, including Claude, to accelerate your own investigations: summarizing long transcripts, analyzing code, querying data and building lightweight tooling
Contribute to regular reports on agentic harm trends and enforcement outcomes
Minimum qualifications
Can read and understand code (for example Python, JavaScript or shell scripts) well enough to follow what happened and why it matters
Have a background in security, cyber threat intelligence, or a similar technical field that lets you understand how cyber harm happens and judge its severity
Have experience in trust and safety, enforcement, investigations or a related field, translating ambiguous policy questions and facts into defensible enforcement decisions and clear written findings
Have conducted structured investigations, building a case from first signal to final finding and knowing when the evidence is strong enough to act on
Have supported or contributed to formal enforcement actions, including case documentation, evidence packaging and escalation coordination
Write clearly and concisely, and can present complex findings to stakeholders across Legal, Policy and Engineering, including non-technical audiences
Have sound judgment about when a case needs escalation, and the resilience to work with difficult content
Preferred qualifications
Have demonstrated use of AI systems to accelerate your own work, and are excited to keep finding new ways to do so
Are comfortable working with large volumes of data, from long transcripts, logs and traces to complex, multi-table datasets, and surfacing the behavioral patterns that matter
Are curious about how AI agents behave, and enjoy investigating behavior no one has categorized before, building approaches where established playbooks don’t exist
Have familiarity with AI safety and alignment, and current debates about the risks of increasingly autonomous AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
Location: Thuwal, Saudi Arabia
The Site Manager represents the Client on-site and oversees renovation activities to ensure safe, timely, and quality delivery in accordance with approved drawings, specifications, project requirements, and HSE standards. The role coordinates contractors and multidisciplinary stakeholders, monitors project progress, resolves site issues, and ensures the successful completion and handover of renovated housing units.
Key Responsibilities
Act as the Client’s primary representative at the project site and coordinate with the PMC, contractors, designers, operations, and end users.
Monitor renovation progress, contractor performance, schedules, resources, and site constraints.
Coordinate civil, architectural, electrical, mechanical, and other construction activities.
Ensure compliance with approved drawings, specifications, method statements, quality standards, and HSE requirements.
Identify and resolve technical issues, risks, delays, and site coordination challenges.
Lead site coordination meetings, track action items, and review contractor progress reports.
Coordinate inspections, snagging, testing and commissioning, defect closure, and final handover.
Liaise with operations and facilities management to confirm housing unit readiness.
Provide regular management reports on progress, risks, delays, and required decisions.
Qualifications and Experience
Bachelor’s degree in Civil Engineering, Architecture, Construction Management, or a related discipline.
Minimum 10 years of construction and site-management experience.
Proven experience in housing renovation, residential refurbishment, or building construction.
Experience managing multidisciplinary contractors and coordinating site activities.
Strong knowledge of health, safety, environmental, and quality requirements.
Project or construction management certification preferred; relevant professional registration where required.
Key Competencies
Site leadership and stakeholder management.
Construction planning, coordination, and problem-solving.
Quality assurance and HSE compliance.
Reporting, communication, and decision-making.
Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia
Eram Talent, a division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across a wide range of sectors, including oil and gas, petrochemicals, power, infrastructure, water, mining, healthcare, and IT. With a strong presence across complex industrial environments, the company supports clients with specialized expertise that helps keep critical operations safe, reliable, and efficient.
This role focuses on providing process-engineering support to the power generation block, with an emphasis on equipment performance, thermodynamic analysis, operational troubleshooting, and plant optimization. You will contribute to the safe and efficient operation of utility systems by working closely with operations and technical teams to evaluate performance trends, investigate deviations, and support improvement initiatives across key power-generation assets.
If selected, the work location would be onsite at
Saudi Arabia.
Responsibilities
Monitor and evaluate Power Generation Block equipment performance daily using process data analysis, efficiency calculations, heat-rate assessments, KPI tracking, and dashboard updates.
Perform engineering calculations, thermodynamic assessments, equipment evaluations, and technical studies to identify efficiency losses and improvement opportunities.
Assess heat exchangers, steam-turbine-generator condensers, HRSGs, and cooling systems for heat transfer, fouling, and thermal efficiency.
Support diagnostic programs for gas and steam turbines, review monthly performance reports, coordinate with OEMs, and develop corrective actions.
Investigate process deviations, operational upsets, efficiency losses, and equipment performance issues.
Provide daily process-engineering support to Operations, recommend corrective actions, optimize operating parameters, and review SOPs and EOPs.
Support mechanical integrity programs and evaluate process impacts on equipment health.
Conduct feasibility and improvement studies covering plant efficiency, reliability, steam-cycle performance, water consumption, and emissions.
Support plant modifications, MOC activities, design notices, risk assessments, root-cause analyses, and commissioning.
Prepare technical reports, performance summaries, recommendations, operating guidelines, and unit trip reports within 24 hours of an upset.
Requirements
Strong understanding of IGCC power-generation processes, P&IDs, PFDs, and H&MBs, including syngas-fired gas turbines, HRSGs, steam turbines, steam-cycle systems, and power-block interfaces with gasification complexes.
Advanced understanding of power-block equipment and steam-cycle systems, with the ability to evaluate equipment performance, heat rate, efficiency, and thermal losses using sound engineering principles and performance-analysis techniques.
Ability to perform heat-and-mass balance calculations, energy accounting, process-performance evaluations, troubleshooting, root-cause analysis, and performance-gap investigations.
Knowledge of mechanical integrity, asset management, process safety, Management of Change, HAZOP methodology, risk assessment, environmental compliance requirements, and plant operating procedures.
Proficiency with process simulation, thermodynamic modeling, and performance-analysis tools such as Aspen Plus, Aspen Plus Dynamics, Aspen HYSYS, GateCycle, or equivalent.
Strong capability in process-data analysis using DCS, PI Historian, and performance-monitoring systems to evaluate plant performance and identify operational deviations.
At least 7 years of relevant experience in power generation plants, combined-cycle systems, steam systems, boilers, turbines, power distribution, or energy efficiency.
Bachelor’s degree in Mechanical Engineering, Process Engineering, or a related field.
Experience in petrochemical, refining, gas processing, chemical manufacturing, gasification, fertilizer, power generation, or large industrial utility operations.
Professional proficiency in English and effective communication skills for technical reporting and team collaboration.
A PE certificate is a plus.
Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia
Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success.
This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant.
If selected, the job location would be onsite at
Saudi Arabia
Responsibilities
Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction.
Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations.
Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders.
Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems.
Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency.
Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations.
Train plant personnel on process improvements and best practices.
Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits.
Lead or support process improvement projects and coordinate timely execution across departments.
Monitor and maintain process control systems for stability and efficiency.
Requirements
Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience.
Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities.
Strong understanding of plant operations, process optimization, and performance testing.
Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments.
Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation.
Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment.
Experience with process control, automation systems, and advanced process control strategies.
Ability to use Aspen HYSYS and process simulation tools.
Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.
Location: Kuala Lumpur, Malaysia; Jakarta, Indonesia
Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success.
This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant.
If selected, the job location would be onsite at
Saudi Arabia
Responsibilities
Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction.
Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations.
Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders.
Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems.
Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency.
Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations.
Train plant personnel on process improvements and best practices.
Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits.
Lead or support process improvement projects and coordinate timely execution across departments.
Monitor and maintain process control systems for stability and efficiency.
Requirements
Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience.
Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities.
Strong understanding of plant operations, process optimization, and performance testing.
Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments.
Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation.
Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment.
Experience with process control, automation systems, and advanced process control strategies.
Ability to use Aspen HYSYS and process simulation tools.
Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.
Location: Hautes de France, France; Montpellier, France; Nice, France; Toulouse, France
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 8,000 clients in over 150 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in France.
You speak French and English (please submit your application in English)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Software Development Engineer In Test, ML/AI
At SIE, we believe in making play safer for everyone. Within our Information Security team, we protect our people, platforms, and products with smart, scalable, and thoughtful solutions. Our mission is to provide clear, actionable risk and security insights that guide the business and enable amazing player experiences.
We’re building a team that thrives on collaboration, curiosity, and delivering real value. Come help us make a difference!
Overview
We are hiring a Sr Software Engineer in Test specializing in ML/AI quality, including automation for model evaluation, LLM-assisted test generation, and validation of AI-powered workflows. The role includes guiding quality strategy and developing automation frameworks. You will also manage implementation for complex, cross-functional, machine learning-powered products and services. This role involves more than test development. You will lead quality initiatives from start to finish, ensuring teams stay synchronized, dependencies are managed, and releases are delivered confidently. You will work closely with ML, engineering, product, and infrastructure teams. You will shape how quality is built, monitored, and expanded while leading embedded QE efforts within projects.
What you’ll do
Define and complete quality strategies, test plans, and automation coverage for ML-powered services and platform components.
Use LLMs and other AI-assisted techniques to generate, expand, and maintain high-value test cases for ML-powered workflows.
Design scenario-based test suites for AI features, including adversarial prompts, edge cases, ambiguous inputs, and underrepresented user scenarios.
Lead QE efforts for multi-functional projects, driving risk assessment, dependency management, and release readiness.
Design, develop, and maintain scalable automation frameworks for backend services, APIs, and ML inference systems using Python and/or Java.
Build automated validation for ML and LLM outputs, including ranking behavior, score distributions, prompt/response quality, hallucination indicators, and probabilistic model evaluation.
Debug test failures, service anomalies, model inconsistencies, and AI behavior regressions to identify root causes and drive resolution.
Perform functional, integration, regression, API, end-to-end, performance, and reliability testing for distributed systems.
Improve automation reliability, reduce flakiness, and optimize execution efficiency.
Partner with engineering and ML teams to integrate automated testing into CI/CD pipelines and release workflows.
Collaborate across teams to establish scalable quality standards, tooling, and guidelines.
Required qualifications
Bachelor’s degree in Computer Science or equivalent
5+ years of experience as an SDET or QE engineer focused on backend and distributed systems.
Experience using LLMs to generate, transform, and prioritize test cases for AI-powered experiences.
Experience with AI evaluation tooling, prompt evaluation frameworks, model monitoring, or human-in-the-loop review workflows.
Strong experience testing RESTful APIs, microservices, and distributed architectures.
Proficiency in Python, Java, JS or similar languages for automation development.
Hands-on experience with automation frameworks such as pytest, JUnit, Selenium, Playwright, Cypress, or Appium.
Experience with CI/CD systems and test pipelines (Jenkins, GitHub Actions, etc.).
Experience with cloud and container technologies (AWS, GCP, Kubernetes, Docker).
Familiarity with databases, monitoring, and observability tools.
Strong understanding of SDLC, Agile methodologies, and release processes.
Excellent problem-solving, debugging, and communication skills.
Preferred qualifications
Experience validating ML outputs using statistical analysis or scenario-based testing approaches.
Familiarity with ML infrastructure, data pipelines, or model-serving platforms (Seldon, KServe, Ray Serve, etc.).
Prior work in content moderation ML, security, fraud detection, or adversarial ML.
Experience testing high-scale, low-latency online services.
Experience with Databricks or similar ML platform tooling.
Familiarity with Node.js, React, or modern frontend technologies.
Experience testing mobile, console, or other non-PC platforms.
What sets you apart
Strong combination of automation engineering and delivery ownership.
Ability to drive quality across complex cross-functional initiatives.
Practical understanding of how to test non-deterministic AI systems and separate model variance from quality regressions.
Proven risk management and dependency coordination skills.
Ability to influence engineering teams and promote quality guidelines.
Passion for scalable, reliable, and maintainable automation systems.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$114,900
—
$172,300 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels.
This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made.
WHAT YOU'LL DO
OWN X STRATEGY AND EXECUTION
- Own Harvey's X strategy, programming and daily execution.
- Develop a distinctive voice and a clear role for Harvey on the platform.
- Create posts built for X, not LinkedIn content with the formatting changed.
- Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations.
- Support product launches, research, events, partnerships, customer stories and company announcements on X.
- Build recurring formats and programming that give people a reason to come back.
- Write and edit copy that is clear, sharp and right for the platform.
- Monitor replies, mentions and relevant conversations.
- Work with the Social Content and Community Manager on engagement and response coverage.
- Support founder, executive and employee amplification where it makes sense.
- Use sound judgment in moments that carry brand, reputational or customer sensitivity.
- Track changes to X and adjust our approach as the platform evolves.
MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION
- Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube.
- Collaborate with the social team to go beyond surface metrics and explain what actually drove performance.
- Identify patterns across format, topic, audience, timing, creative approach and distribution.
- Help turn findings into specific programming and creative recommendations.
- Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals.
- Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics.
- Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards.
- Bring audience and performance insight into quarterly strategy and planning.
PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK
- Review owned and third party findings on legal AI conversations, share of voice and competitor activity.
- Separate meaningful signals from routine noise.
- Connect listening and competitive insights with channel performance data to build a fuller picture of what is working.
- Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations.
- Write concise readouts for Social, Marketing and company leadership.
- Flag opportunities and risks early enough for the team to act on them.
SUPPORT THE BROADER SOCIAL TEAM
- Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities.
- Help translate company priorities into programming for each platform.
- Bring performance insight into the creative briefing process.
- Support social coverage during major events and launches.
- Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio.
- Help build repeatable processes without adding unnecessary approval layers.
- Do the work yourself while also improving how the team makes decisions.
WHAT YOU HAVE
- 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field.
- Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there.
- Strong editorial judgment and the ability to write sharp copy that fits the platform.
- Experience running an active social channel in a fast-moving environment.
- Strong analytical skills and comfort working with social performance data.
- The ability to explain why content performed the way it did, not just report the numbers.
- Experience using social listening, competitive analysis and share-of-voice data to inform strategy.
- A habit of turning data into specific creative and programming recommendations.
- Experience designing social tests and evaluating the results honestly.
- Familiarity with social publishing, analytics and listening platforms.
- Good instincts for real-time content, reputational risk and sensitive moments.
- Experience presenting insights to senior marketing or company leaders.
- Excellent communication skills and a collaborative way of working.
- Comfort making good calls with incomplete information and shifting priorities.
- Genuine interest in legal technology, AI and how professional work is changing.
You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts.
Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels.
This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made.
WHAT YOU'LL DO
OWN X STRATEGY AND EXECUTION
- Own Harvey's X strategy, programming and daily execution.
- Develop a distinctive voice and a clear role for Harvey on the platform.
- Create posts built for X, not LinkedIn content with the formatting changed.
- Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations.
- Support product launches, research, events, partnerships, customer stories and company announcements on X.
- Build recurring formats and programming that give people a reason to come back.
- Write and edit copy that is clear, sharp and right for the platform.
- Monitor replies, mentions and relevant conversations.
- Work with the Social Content and Community Manager on engagement and response coverage.
- Support founder, executive and employee amplification where it makes sense.
- Use sound judgment in moments that carry brand, reputational or customer sensitivity.
- Track changes to X and adjust our approach as the platform evolves.
MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION
- Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube.
- Collaborate with the social team to go beyond surface metrics and explain what actually drove performance.
- Identify patterns across format, topic, audience, timing, creative approach and distribution.
- Help turn findings into specific programming and creative recommendations.
- Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals.
- Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics.
- Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards.
- Bring audience and performance insight into quarterly strategy and planning.
PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK
- Review owned and third party findings on legal AI conversations, share of voice and competitor activity.
- Separate meaningful signals from routine noise.
- Connect listening and competitive insights with channel performance data to build a fuller picture of what is working.
- Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations.
- Write concise readouts for Social, Marketing and company leadership.
- Flag opportunities and risks early enough for the team to act on them.
SUPPORT THE BROADER SOCIAL TEAM
- Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities.
- Help translate company priorities into programming for each platform.
- Bring performance insight into the creative briefing process.
- Support social coverage during major events and launches.
- Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio.
- Help build repeatable processes without adding unnecessary approval layers.
- Do the work yourself while also improving how the team makes decisions.
WHAT YOU HAVE
- 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field.
- Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there.
- Strong editorial judgment and the ability to write sharp copy that fits the platform.
- Experience running an active social channel in a fast-moving environment.
- Strong analytical skills and comfort working with social performance data.
- The ability to explain why content performed the way it did, not just report the numbers.
- Experience using social listening, competitive analysis and share-of-voice data to inform strategy.
- A habit of turning data into specific creative and programming recommendations.
- Experience designing social tests and evaluating the results honestly.
- Familiarity with social publishing, analytics and listening platforms.
- Good instincts for real-time content, reputational risk and sensitive moments.
- Experience presenting insights to senior marketing or company leaders.
- Excellent communication skills and a collaborative way of working.
- Comfort making good calls with incomplete information and shifting priorities.
- Genuine interest in legal technology, AI and how professional work is changing.
You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts.
Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression.
What you'll do
Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution.
Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers.
Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner.
Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting.
Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results.
Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings.
Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements.
Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change.
What you'll bring
Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software.
Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context.
Experience with Salesforce and partner-management systems or portals.
Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations.
Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others.
Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation.
Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems.
Preferred experience includes Impartner or similar tools, SQL, or Snowflake.
About the team
The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Vancouver, BC
We’re looking for a Senior Software Engineer to join our growing AI organization in Vancouver. Asana is pioneering a new category of technology as the human-agent operating system, doubling down on our AI Suite to move our customers toward expansive, end-to-end intelligent orchestration. We are expanding several of our key AI engineering teams: depending on where you land, you might lead architecture across our core agentic runtime, develop high-throughput evaluation and safety infrastructure, or build the sophisticated customer-facing builders and canvas surfaces that allow enterprises to coordinate humans and AI agents seamlessly. Because this is an organization-wide search across our AI teams, you will participate in a single, streamlined technical interview process, and we will work with you to match you to the ideal team at the end of your interview experience.
This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Drive the technical design, architecture, and end-to-end delivery of medium-to-large projects across our AI roadmap, guiding and collaborating with multiple engineers.
Design robust, extensible, and performant systems that support agentic execution, prompt-driven automation, model orchestration, and strict enterprise-grade data boundaries.
Solve complex technical problems by weighing technical debt, developer velocity, execution risk, and direct business goals.
Anticipate customer and architectural risks early, breaking down complex, ambiguous product visions into clear engineering milestones and actionable tasks.
Champion technical excellence, write high-leverage design docs, run meaningful retrospectives, establish testing norms, and mentor engineers across levels to raise the engineering bar.
Partner closely with Product Managers, Engineering Managers, Product Designers, and Data Scientists to define requirements, clarify trade-offs, and align technical direction with Asana's broader product strategy.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
6+ years of professional software engineering experience designing, building, and maintaining production distributed systems, microservices, or complex full-stack architectures.
Demonstrated track record of technical leadership across multiple services or codebases, with practical experience or deep interest in LLMs, agentic patterns, evaluation pipelines, retrieval-augmented generation (RAG), or real-time streaming infrastructure.
Proven ability to author comprehensive technical design docs, evaluate trade-offs (e.g., latency, cost, determinism, maintainability), and make durable architectural decisions.
Track record of acting as a Tech Lead or Area of Responsibility (AoR) owner—successfully driving multi-contributor projects from ambiguity to delivery while navigating cross-team dependencies.
Passion for mentoring and coaching fellow engineers, providing actionable code and design feedback, and establishing long-term engineering best practices.
Deep empathy for the end-user experience, understanding how backend architecture and model behaviours directly affect user trust, interface latency, and workflow reliability.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $176,000 -$200,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-HC1
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Security is at the heart of what we do. Our customers trust us with their most sensitive data, and we take that responsibility seriously. As part of our team, you’ll help us maintain a secure, trustworthy, and compliant platform—an essential foundation for everything we build.
As a Staff Infrastructure Security Engineer, you’ll set the technical direction for secure-by-default infrastructure security across Harvey’s platform, establishing the patterns and standards the broader engineering organization builds on. This includes designing and implementing processes and technologies for least privilege, isolating different components, managing attack surface, and implementing layers of tenant isolation on our multi-tenant SaaS offering. You’ll also create frameworks and repeatable patterns that enable our research and engineering teams to move quickly and independently—without sacrificing security.
Our security program at Harvey is growing fast, so this is an incredible opportunity to get in at the beginning and shape the future of what Security at Harvey looks like. This team approaches security with an engineering-first mindset with our customers front and center to everything we do.
WHAT YOU'LL DO
- Incorporate secure design principles into our cloud architecture.
- Establish reusable security patterns, standards, and guardrails that enable product and platform teams to build securely by default
- Develop isolation mechanisms (e.g. sandboxing) in collaboration with our product engineering team
- Review security-critical configuration changes and act as Codeowner for security-critical parts of our cloud configurations (everything is IaC)
- Partner with Engineering and Product teams to:
- Manage risks and vulnerabilities in our Cloud environment.
- Translate security requirements into concrete engineering investments
- Define infrastructure security architecture and multi-quarter roadmaps
- Mentor and develop other security engineers on the team, raising the overall technical bar
WHAT YOU HAVE
- 8+ years experience in Security Engineering and/or Software Engineering
- Demonstrated experience writing high-quality software, building production-grade infrastructure and raising the security bar across engineering teams.
- Strong fundamentals in networking, operating systems, and cryptographic protocols
- In-depth knowledge of Kubernetes, common misconfigurations, and privilege escalation vectors
- Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world cloud environments
- Experience applying security best practices in cloud environments (AWS, Azure, or Google Cloud)
- Track record of driving cross-functional security initiatives and influencing engineering decisions across teams
- Experience setting security standards and best practices at an organizational scale
- (No experience with generative AI or legal required)
BONUS
- Familiarity with large-scale Infrastructure as Code (IaC) deployments
- Familiarity with Kubernetes Admission Controllers and policy enforcement
- Exposure to multi-cloud environments
COMPENSATION RANGE
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-NP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Security is at the heart of what we do. Our customers trust us with their most sensitive data, and we take that responsibility seriously. As part of our team, you’ll help us maintain a secure, trustworthy, and compliant platform—an essential foundation for everything we build.
As a Staff Infrastructure Security Engineer, you’ll set the technical direction for secure-by-default infrastructure security across Harvey’s platform, establishing the patterns and standards the broader engineering organization builds on. This includes designing and implementing processes and technologies for least privilege, isolating different components, managing attack surface, and implementing layers of tenant isolation on our multi-tenant SaaS offering. You’ll also create frameworks and repeatable patterns that enable our research and engineering teams to move quickly and independently—without sacrificing security.
Our security program at Harvey is growing fast, so this is an incredible opportunity to get in at the beginning and shape the future of what Security at Harvey looks like. This team approaches security with an engineering-first mindset with our customers front and center to everything we do.
WHAT YOU'LL DO
- Incorporate secure design principles into our cloud architecture.
- Establish reusable security patterns, standards, and guardrails that enable product and platform teams to build securely by default
- Develop isolation mechanisms (e.g. sandboxing) in collaboration with our product engineering team
- Review security-critical configuration changes and act as Codeowner for security-critical parts of our cloud configurations (everything is IaC)
- Partner with Engineering and Product teams to:
- Manage risks and vulnerabilities in our Cloud environment.
- Translate security requirements into concrete engineering investments
- Define infrastructure security architecture and multi-quarter roadmaps
- Mentor and develop other security engineers on the team, raising the overall technical bar
WHAT YOU HAVE
- 8+ years experience in Security Engineering and/or Software Engineering
- Demonstrated experience writing high-quality software, building production-grade infrastructure and raising the security bar across engineering teams.
- Strong fundamentals in networking, operating systems, and cryptographic protocols
- In-depth knowledge of Kubernetes, common misconfigurations, and privilege escalation vectors
- Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world cloud environments
- Experience applying security best practices in cloud environments (AWS, Azure, or Google Cloud)
- Track record of driving cross-functional security initiatives and influencing engineering decisions across teams
- Experience setting security standards and best practices at an organizational scale
- (No experience with generative AI or legal required)
BONUS
- Familiarity with large-scale Infrastructure as Code (IaC) deployments
- Familiarity with Kubernetes Admission Controllers and policy enforcement
- Exposure to multi-cloud environments
COMPENSATION RANGE
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-NP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Ireland; London, England, United Kingdom
About the Job:
We're looking for a Revenue Operations Manager, EMEA to be the go-to operator for our EMEA GTM team. This is a high-impact, highly visible role for someone who wants to shape how a growing region runs, from the first marketing touch to the closed deal and beyond.
You'll join our GTM Operations team as the face of operations in EMEA, partnering day-to day with Marketing, SDR, Sales, Solution Engineering, and Customer Success leaders across the lifecycle. You'll turn strategy into the processes, cadences, and insights that move the number. And you won't build alone: a global RevOps team stands behind you with builders and enablement teams to give you the foundation to develop what you design, and enablement to help teach your stakeholders how to be successful.
As we build in-region Field Operations coverage, you'll set the playbook for how LaunchDarkly runs in EMEA, and you'll see your impact within your first 90 days, not your first year. If you're a business partner at heart who loves turning ambiguity into rhythm and results, this role is for you.
Why This Role Matters:
High Impact:
You'll own the rituals that make EMEA pipeline and forecasting trustworthy, with a direct line to revenue in one of our key regions. Support EMEA in bringing forecast accuracy within +/- 5% accurate.
Strategic Influence:
Be the voice of EMEA inside GTM Operations and a trusted partner to regional GTM leadership
Break New Ground:
Help build in-region operations coverage and set the operating playbook for the region
Career Growth:
Gain exposure across the full GTM lifecycle, from Marketing and Sales to Customer Success, at a high-growth B2B company
Regional Playbooks:
Adapt global plays for land, expand, and renewals. Track how playbooks drive conversion and optimize over time.
Responsibilities:
Business Partnership
: Serve as the named operations partner for EMEA's Marketing, Sales & Customer Success leaders. Join their operating meetings, know their number, pipeline, and top risks, and bring insight before you're asked.
First Line of Defense
: Own intake for EMEA field requests. Answer, route to the right operations team, or escalate, so the field never needs to navigate our org chart.
Operating Cadence
: Run the EMEA forecast, pipeline, and business review cadence. Inspect pipe hygiene with leaders so each forecast is based on clean data, and each meeting ends in strong data-driven decisions, not updates.
Strategy -> Process:
Apply our global processes, handoffs, and rules of engagement in EMEA. Own the regional variants and keep them documented.
Actionable Insights
: Use standard data to find what drives the pipeline, understand what becomes a win, help leaders understand their teams. Recommend the change and see it through.
Planning Inputs
: Bring what the field knows (territory health, ramp, pipe coverage, and in-market demand generation) to Planning and FP&A so EMEA plans reflect realistic expectations.
Adoption & Accountability
: Partner with Enablement on new motions and launches, then inspect adoption through the cadence and close the gaps.
Voice of the Field
: Bring EMEA priorities into operational planning and partner with Systems teams to define clear business requirements.
About You:
You are a business partner first who thrives at the intersection of strategy, data, and operations.
You're fluent in the language of pipeline and forecasting, but just as comfortable sitting with a rep as with a VP.
You take ownership of outcomes, not just tasks, and you hold yourself to a high bar.
You move fast with an 80/20 mindset, and you can look at a process you built and say "this isn't working" without defensiveness.
You know how to influence without authority, and you build relationships before you push for change.
You stay curious, embrace feedback, and keep looking for ways to level up yourself and those around you.
You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone.
Qualifications:
Typically requires 8 years of experience, or equivalent depth of expertise, in Revenue Operations, Sales Operations, Marketing Operations, or a related GTM operations role
Experience supporting EMEA GTM teams, ideally in a regional-focused capacity
Proven experience running forecast, pipeline, and business review cadences with senior GTM leaders
Strong working knowledge of the full GTM lifecycle, including lead management, pipeline generation, sales stages, and customer handoffs
Hands-on Salesforce experience, with the ability to write clear business requirements for systems product owners and developers
Strong analytical skills, with the ability to turn data into clear, actionable recommendations
Experience at a B2B SaaS or high-growth tech company
Excellent communication and stakeholder management skills, with the ability to influence without authority
Experience with GTM tools like Salesforce, Gong, Looker, Outreach, Cognism
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Tokyo
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere is a fast-growing company in the extremely dynamic artificial intelligence space. We are building a Government Affairs and Public Policy (GAPP) team that has the drive and experience to engage in and shape a nascent and unique policy environment for enterprise AI.
We seek a Government Affairs professional to lead our Japan government affairs strategy. Candidates will have a proven track record, are analytical, collaborative, driven, and possess a passion for digging deep into the new and evolving public policy debate at the intersection of enterprise technology and artificial intelligence.
There is no better time to join us in building this function as we shape the future of AI in Japan and across the region.
As our Manager of Government Affairs & Public Policy, Japan you will:
- Lead Japan Advocacy: Partner closely with Cohere’s senior leadership, legal, public policy, and responsible AI teams to develop, coordinate, and implement a government affairs strategy across national, prefectural, and municipal levels in Japan.
- Dig Deep on AI Policy: Serve as the internal and external expert on Japan’s AI policy while monitoring key regulatory shifts. You will proactively report on trends and work with cross-functional teams to craft thoughtful responses to governmental initiatives, regulatory issues, and legislative drafts that impact Cohere’s business.
- Bridge the Corporate and Political: Leverage your dual experience in both the political and corporate spheres to translate technical and business objectives into effective policy advocacy.
- Cultivate Key Relationships: Guide and coordinate Cohere’s political engagement by cultivating deep relationships and representing the company with key lawmakers, regulators, and trade bodies.
- Support Strategic Growth: Work closely with public sector sales teams in shaping technology and procurement policies in regulated sectors, ensuring Cohere is a trusted resource and partner for government stakeholders.
- Manage External Partners: Direct government relations consultants and trade associations in Japan.
- Ensure Compliance: Oversee compliance of all lobbying and political activities with relevant laws.
You may be a good fit for this career opportunity, if you have:
- Native fluency in Japanese and English.
- Political & Corporate Experience: 10 to 12+ years of proven leadership experience blending corporate government affairs roles within the technology sector and direct political or government experience.
- Deep AI Policy Expertise: Exceptional ability to dig deep on artificial intelligence policy, its applications and its risks, with a proven track record of shaping relevant tech policies and regulations.
- National Security & Regulated Industries Background: Prior experience in or working closely with the defense sector, cybersecurity or national security apparatus is highly preferred given the strategic importance of AI to these fields. Experience working with regulated industries is also preferred.
- Procurement Experience: Proven experience supporting public-sector sales and government procurement teams is highly preferred.
- Bias for Action: A growth mindset and a self-starter attitude with the ability to work independently, prioritize issues, and push projects over the finish line.
- Excellent written and verbal communication skills: A proven ability to distill complex AI policy into compelling documents, thought leadership, and briefings for a variety of audiences.
- Educational background: Bachelor's degree in a related field.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Europe or US
Workplace: Remote
About the team
The Control Plane Platform team is building the shared foundation that every product in ClickHouse Cloud is built and shipped on. We give ClickHouse engineering teams one place to own and deploy their product, remove the overhead of rebuilding common plumbing, and keep the customer experience consistent as the number of integrating teams grows. The team owns API gateways and API standards, shared platform services, deployment and infrastructure patterns, testing and CI, local developer experience and Control Plane observability.
About the role
We’re looking for an Engineering Manager to lead our Platform team. This is a high-impact, high-trust role at the center of our Cloud product, combining people leadership, technical direction, product thinking, and operational ownership while maintaining the reliability customers expect.
You’ll work hand-in-hand with Product, Infrastructure, Security, Support, and engineering teams across ClickHouse.
This role goes beyond engineering leadership. Together with your team, you’ll help shape how new products and teams will integrate and deploy their applications in ClickHouse Cloud.
What You’ll Do
- Lead, coach, and grow a high-performing team - recruit to a high bar, set crisp expectations, give direct feedback and career development, and manage performance — while fostering a healthy, inclusive environment built on empathy, psychological safety, trust, and a high technical bar.
- Own outcomes across the platform surface: API gateways and API standards, shared platform services (event bus, notifications, feature flags, websockets, audit records), deployment and infrastructure patterns, CI and testing, local developer experience, disaster recovery, and Control Plane observability.
- Treat the integrating teams as your customers and measure success by their delivery velocity and adoption of the platform, not only by what your team ships.
- Guide architecture and help senior engineers make explicit, sound tradeoffs. land cross-cutting migrations, deprecations, and contract changes across teams without stalling product delivery.
- Jump into designs and code for complex areas - gateway routing and auth/RBAC enforcement, spec-driven code generation, event delivery semantics and idempotency, multi-region rollout safety.
- Build the culture of operational excellence: Own SLOs, reliability, on-call quality, and cost-efficiency for k8s-hosted, multi-tenant services across cloud regions.
- Systematize support, reduce toil, and build self-serve/auto-healing capabilities - golden-path templates and generators, auto-healing, and documentation that gets a new team integrated in days rather than weeks.
- Shape the platform vision, turn it into a roadmap, sequence bets for business impact, and ship fast with tight feedback loops — including writing the RFCs that build cross-org consensus before big changes land
What you bring
- 8+ years in software engineering and 3+ years managing software engineers with a track record of hiring, developing, and retaining strong talent.
- Experience leading a platform or infrastructure team whose customers are other engineering teams — you've driven adoption and cross-org migrations through influence and good tooling rather than mandate.
- Experience leading distributed global teams, fostering an inclusive and autonomous culture, and creating clarity across time zones.
- Experience building scalable, highly available, and secure cloud-based infrastructure in AWS (EKS, SQS, DocumentDB, Redis, PostgreSQL, Lambdas) with infrastructure as code (Terraform, Helm) and progressive delivery (Argo Rollouts or similar).
- Experience with containerization and orchestration (Docker, Kubernetes), including patterns for hosting many independently deployed applications in a shared cluster.
- Familiarity with API platform work: OpenAPI-driven contracts, API gateways, and the shared concerns they centralize — authentication, RBAC, rate limiting, versioning, and deprecation.
- A track record of decomposing a monolith into independently deployable services without stalling product delivery.
- Technical credibility to engage deeply in architecture and incidents without owning daily implementation.
- Hands-on: you still enjoy diving into code/designs for complex or critical areas, reviewing code, and guiding via feedback.
- Strong execution judgment across ambiguity, parallel workstreams, risk, and long-term system health.
Nice to have
- Experience with large TypeScript/Node monorepos and the developer-experience problems that come with them: CI scale and flakiness, build and test times, local development environments, and code generation from specs.
- Designed and implemented strategies for load balancing, auto-scaling, disaster recovery, and failover for cloud environments.
- Experience building CI/CD at scale
- Experience with internal developer platforms: service catalogs, golden-path templates, and self-service app scaffolding.
- Proficiency with frontend frameworks (React).
- Experience making APIs consumable by AI agents — MCP servers, CLIs, or skills generated from API specs.
- Experience with ClickHouse
- Previous experience in developing analytics or data-intensive applications.
Why This Role
- Shape how all feature teams in ClickHouse Cloud develop and integrate with each other
- Operate with ownership, autonomy, and speed while keeping the company lean.
- Lead a technical team where correctness, performance, reliability, and developer experience all matter.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York City; San Francisco
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Launch Associate Principal
, you will sit at the intersection of operational strategy and execution, launching a growing pipeline of new, complex services across markets. For each launch, you will serve as the leader of a transit network transformation; taking full ownership of the technology and operational transition, service performance, partner relationships, and a 30+ frontline team. You will be setting up Via's newest services in high-visibility markets that require building new operational systems from the ground up, not just managing existing ones. The decisions you make here will shape how the market runs for years.
This is a unique leadership and operating opportunity for anyone who is eager to lead and launch high-stakes, high-visibility, and high-impact new markets at Via. The role is excellent for a generalist looking for exposure in strategy, operations and product/technology.
This role requires a willingness to travel up to 40% of the time.
About the Role:
Launch & Service Performance
Own and manage launch of new Via services, from technology implementation to operational setup
Define and manage against KPIs spanning on-time performance, rider satisfaction, safety, and cost efficiency
Translate weekly and monthly performance data into decisions
People Leadership
Lead a 30+ team of field operators and drivers during the launch transition, including hiring, coaching, performance management, and culture setting
Build an operation where people feel accountable, supported, and proud of what they're delivering
Hire, develop and train frontline leaders who will run the long-term operations
Partner & Stakeholder Management
Own Via's relationship with the transit agency partner, a public entity with its own board, elected officials, and community accountability
Represent Via to community stakeholders, local officials, and riders
Operational Excellence
Drive continuous improvement across vehicle operations, maintenance protocols, and service delivery
Identify and execute cost and efficiency improvements that strengthen margin without compromising service
Product Development
Influence the product roadmap for Via's newest product lines
About You:
Minimum of 3+ years of experience in operations, consulting, strategy, tech or a field with meaningful client accountability and a demonstrated ability to lead big projects and develop teams
Ownership mentality: You get things done. You plan ahead, manage risks and design processes that prevent things from going wrong and, if they still do, you find what’s going wrong, own it, and fix it
Leadership instinct and experience: You know how to motivate and inspire individuals, from drivers all the way to a transit agency’s CEO
Effective at managing multiple tasks simultaneously: You can delegate, prioritize, and take responsibility.
Attention to detail and operational judgment: No detail is too small, and nothing gets passed you. You're equally comfortable in a spreadsheet as in the field
Partner and stakeholder sophistication: You know how to manage relationships that are complex, high-stakes, and not fully in your control
Mission alignment that goes beyond the talking points: You embrace that Via's partners are public agencies serving communities that often don't have other options
Flexible and adaptable: You love the challenge of adapting to change rapidly and making things work on the fly
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $95,000-$115,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for ambitious generalists who want to turn difficult customer and business problems into better products and better ways of working.
In Product Operations, you will own a problem space from investigation through execution and measurement. You might uncover why customers abandon a workflow, build an AI tool that removes hours of manual work, or help a product team bring a new capability to customers. You will work closely with Product, Engineering, Design, Data, and customer-facing teams, combining analytical rigor with the willingness to do the work yourself.
This role is designed for people who want substantial responsibility. You will build customer understanding, product judgment, technical fluency, and the ability to lead across teams. Strong performance can create opportunities for broader ownership in Product Operations, Product Management, Business Operations, or AI Operations, depending on your strengths and Ramp’s needs. Growth comes from sustained impact, demonstrated readiness, and available opportunities.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
WHAT YOU’LL DO
- Ramp moves incredibly fast, and our specific Product Operations needs change regularly. Each Product Operations team member is assigned to a specific product, such as Bill Pay, Procurement, or Travel. Ramp moves incredibly fast, and our specific Product Operations needs change regularly. During the hiring process, we will discuss which product areas are hiring priorities and where you could make the greatest impact.
- Own customer and operational outcomes. Take responsibility for a defined problem, establish a baseline, and follow through until the experience improves.
- Find the underlying problem. Combine customer conversations, operational observations, and data to distinguish recurring causes from isolated symptoms.
- Make clear recommendations. Use your product sense and business acumen to size opportunities, compare tradeoffs, and help product partners decide where a process change, automation, or product investment will have the greatest effect.
- Build and improve workflows. Create practical tools and automations, including AI-assisted solutions, that reduce repetitive work and improve reliability. Validate outputs and measure whether people actually benefit.
- Bring changes into use with empathy. Own operational readiness, internal enablement, feedback collection, and follow-through after a launch or workflow change.
- Lead across teams. Define metrics, establish owners, resolve dependencies, communicate decisions, and keep important work moving when the path is unclear.
WHAT YOU BRING
- 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup. Level and compensation will be determined based on experience and qualifications.
- A record of taking personal ownership and delivering outcomes beyond the initial analysis or recommendation.
- Strong quantitative reasoning: you can work with messy data, check assumptions, and translate findings into a decision.
- Customer curiosity and practical judgment about which problems matter most and how to solve them. Willingness and instincts to go talk to a customer when something is unclear. Ability to prioritize well and work on the most important problems.
- Strong communication skills and the ability to earn trust for your arguments across technical and business teams.
- Resourcefulness, receptiveness to feedback, and evidence that you learn unfamiliar subjects quickly.
- Experience using AI tools to build something or improve a workflow, with a thoughtful approach to checking quality.
NICE-TO-HAVES
- Experience building internal tools, using APIs or low-code platforms,
- Working with financial products, shipping software with AI assistance,
- Owning a launch can help you get started.
- We value the difficulty of the problems you have solved and the results you can explain.
ABOUT SOME OF OUR TEAMS:
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
- Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
- Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
- Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
- Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
- Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
- Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
- Mobile owns our mobile app development and mobile strategy
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Jakarta, Indonesia; Kuala Lumpur, Malaysia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Hautes de France, France; Montpellier, France; Nice, France; Toulouse, France
seniorCanada, Waterloo, ON
San Francisco
New York
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorVancouver, BC
ГибридSan Francisco
ГибридNew York
Ireland; London, England, United Kingdom; You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone
ГибридheadTokyo; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоEurope or US; Experience leading distributed global teams, fostering an inclusive and autonomous culture, and creating clarity across time zones
New York City; San Francisco
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)