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Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale. WHAT YOU'LL DO - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience. - Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy. - Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI. - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations. - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services. WHAT YOU HAVE - Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers. - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels. - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly. - Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality. - Experience with Salesforce and Catalyst, are preferred, but not required. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. COMPENSATION RANGE $125,000 - $145,000 OTE DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-JL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.   WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders   WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process   COMPENSATION $112,000 - $168,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote Workplace: Remote WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.   WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders   WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process   COMPENSATION $112,000 - $168,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking a Platform Hardware Security Engineer to design and implement security architectures for bare-metal infrastructure. You'll work with teams across Anthropic to build firmware, bootloaders, operating systems, and attestation systems to ensure the integrity of our infrastructure from the ground up. This role requires expertise in low-level systems security and the ability to architect solutions that balance security requirements with the performance demands of training AI models across our massive fleet. Key responsibilities Design and implement secure boot chains from firmware through OS initialization for diverse hardware platforms (CPUs, BMCs, switches, peripherals, and embedded microcontrollers) Architect attestation systems that provide cryptographic proof of system state from hardware root of trust through application layer Develop measured boot implementations and runtime integrity monitoring Create reference architectures and security requirements for bare-metal deployments Integrate security controls with infrastructure teams without impacting training performance Prototype and validate security mechanisms before production deployment Conduct firmware vulnerability assessments and penetration testing Build firmware analysis pipelines for continuous security monitoring Document security architectures and maintain threat models Collaborate with software and hardware vendors to ensure security capabilities meet our requirements Minimum qualifications Hands-on experience with secure boot, measured boot, and attestation technologies (TPM, Intel TXT, AMD SEV, ARM TrustZone) Strong understanding of cryptographic protocols and hardware security modules Experience with UEFI/BIOS or embedded firmware security, bootloader hardening, and chain of trust implementation Proficiency in low-level programming (C, Rust, Assembly) and systems programming Knowledge of firmware vulnerability assessment and threat modeling Track record of designing security architectures for complex, distributed systems Experience with supply chain security Ability to work effectively across hardware and software boundaries Knowledge of NIST firmware security guidelines and hardware security frameworks Preferred qualifications 8+ years of experience in systems security, with at least 5 years focused on firmware and hardware security (firmware, bootloaders, and OS-level security) Experience with confidential computing technologies and hardware-based TEEs Knowledge of SLSA framework and software supply chain security standards Experience securing large-scale HPC or cloud infrastructure Contributions to open-source security projects (coreboot, CHIPSEC, etc.) Background in formal verification or security proof techniques Experience with silicon root of trust implementations Experience working with building foundational technical designs, operational leadership, and vendor collaboration Previous work with AI/ML infrastructure security The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Miami, United States Workplace: hybrid Location: Miami, FL Work Model: Hybrid (regular attendance in the Miami office approximately 1–2 days per week, subject to business needs) Level: Senior Individual Contributor Experience: Minimum 5 years of relevant compliance experience About The Role: Paysend is seeking an experienced Senior Compliance Analyst to support its North American Compliance Program across both the United States and Canada. Operating within the second line of defense, the Senior Compliance Analyst will play a critical role in supporting the Company's regulatory compliance, financial crime compliance, regulatory reporting, examination readiness, remediation management, compliance monitoring, and risk management activities. The role will support compliance with applicable U.S. and Canadian regulatory requirements, including the Bank Secrecy Act (BSA), USA PATRIOT Act, FinCEN regulations, OFAC sanctions requirements, state money transmission laws, FINTRAC requirements, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), the Retail Payment Activities Act (RPAA), and sponsor-bank oversight obligations. The successful candidate will act as an initiative owner for key compliance deliverables and remediation workstreams, helping ensure that Paysend maintains an effective, scalable, and sustainable compliance framework capable of withstanding regulatory review as the business continues to grow across North America. The role requires strong analytical skills, regulatory knowledge, investigative capabilities, sound judgment, and the ability to operate independently in a fast-paced fintech environment. What You'll Do (Responsibilities): Financial Crime Compliance • Review and investigate transaction monitoring alerts, sanctions screening alerts, unusual activity referrals, and escalated compliance cases. • Conduct risk-based investigations using customer, transaction, behavioral, geographic, and typology data to identify suspicious activity and determine appropriate disposition in accordance with internal policies and regulatory requirements. • Escalate potential AML, fraud, sanctions, or regulatory concerns as appropriate and maintain complete documentation supporting investigative conclusions. • Prepare and support Suspicious Activity Reports (SARs), continuing activity reviews, and other regulatory reporting obligations while ensuring adherence to regulatory deadlines and internal service standards. • Support sanctions compliance activities, including OFAC screening reviews, true-match analysis, reporting, testing, tuning, and control validation. Regulatory Compliance & Governance • Support compliance with applicable U.S. and Canadian regulatory requirements, including money transmission, AML/ATF, sanctions, payment services, licensing, and sponsor-bank obligations. • Assist with the development, implementation, and maintenance of compliance policies, procedures, controls, regulatory inventories, compliance calendars, and change management initiatives. • Support preparation and submission of regulatory reports, filings, licensing activities, and sponsor-bank compliance reporting requirements. Canadian Compliance Support • Support the Canadian AML/ATF Compliance Program, including FINTRAC reporting, customer due diligence, enhanced due diligence, sanctions compliance, and policy maintenance activities. • Support implementation and ongoing maintenance of the Retail Payment Activities Act (RPAA) compliance framework, including operational risk management, issue tracking, corrective actions, and regulatory evidence management. Regulatory Examinations, Audits & Remediation • Support regulatory examinations, audits, independent reviews, sponsor-bank reviews, and network assessments by coordinating information requests, documentation, and regulatory responses. • Assist with remediation activities, Management Action Plans (MAPs), corrective action tracking, validation, and closure of regulatory, audit, and independent review findings. Compliance Monitoring, Testing & Risk Management • Execute compliance monitoring, testing, and quality assurance reviews across AML, sanctions, investigations, regulatory reporting, and broader compliance activities. • Assess control effectiveness, identify emerging regulatory, financial crime, fraud, and operational risks, and recommend enhancements to systems, controls, procedures, and workflows. • Support compliance metrics, management reporting, governance reporting, and enterprise risk assessment activities. Regulatory Requests & Cross-Functional Collaboration • Support responses to regulatory inquiries, subpoenas, requests for information (RFIs), law enforcement requests, and 314(a)/314(b) information-sharing activities. • Partner with Compliance, Risk, Fraud, Operations, Product, Legal, Customer Support, and Technology teams to implement compliance initiatives, communicate risks and findings, and support business growth while maintaining regulatory compliance. What You’ll Need To Be Successful In This Role: Bachelor's degree in Business, Finance, Accounting, Criminal Justice, Law, Compliance, Risk Management, or a related field. Minimum 5 years of experience in AML/BSA, sanctions, financial crime compliance, regulatory compliance, compliance monitoring, or risk management. Experience working within a fintech, payments, remittance, money services business (MSB), bank, or regulated financial services environment. Experience conducting investigations, sanctions reviews, and regulatory reporting activities. Experience supporting regulatory examinations, audits, independent reviews, or remediation programs. Strong understanding of risk-based compliance frameworks and financial crime compliance controls. Skills & Competencies Strong analytical and investigative capabilities. Excellent written communication and report-writing skills. Ability to prepare regulator-defensible documentation. Strong organizational and project management skills. Ability to manage multiple priorities and deadlines simultaneously. Sound judgment and risk-based decision-making abilities. Strong attention to detail and quality standards. Ability to work independently with limited supervision. Ability to influence stakeholders and drive remediation initiatives to completion. Work Authorization Applicants must be legally authorized to work in the United States at the time of application and throughout employment. Visa sponsorship is not available for this position. Reasonable Accommodation Paysend is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process and employment. Applicants requiring accommodation to participate in the application or interview process should contact the Talent Acquisition team. Equal Employment Opportunity Paysend is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship status where protected by law, or any other characteristic protected by applicable federal, state, or local law. Additional Information Employment with Paysend is contingent upon successful completion of applicable pre-employment screening, which may include employment verification, education verification, reference checks, and background screening, where permitted by applicable law. Personal information submitted during the recruitment process will be processed in accordance with applicable privacy laws and Paysend's Applicant Privacy Notice. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: Berlin, Germany Workplace: hybrid Berlin • Cybersecurity & AI Startup • Recently Funded A newly funded cybersecurity startup in Berlin is looking for a Founder's Associate(Operations & Growth)/Executive Assistant to CEO to join as a team member and help to build startup foundations of a next-generation AI-powered security risk management platform. We are an early-stage startup founded by experienced cybersecurity leaders with backgrounds in Israeli Intelligence units. We are looking for a motivated, dynamic and hands-on Founder's Associate(Operations & Growth)/Executive Assistant to CEO for a hybrid role based in central of Berlin, Potzdamer Platz. If you are passionate about cybersecurity and AI tech, thrive in fast-paced startup environments, and enjoy building processes from the ground up, this is an opportunity to make a real impact. We are seeking a Founder's Associate(Operations & Growth)/Executive Assistant to CEO to support our CEO with finance, general operations, travel, PR, and sales activities. The ideal candidate is energetic, smart, and able to thrive under pressure while managing multiple tasks effectively. The position is hybrid and can be done full time or part time. We can accept also entry level candidates without experience if the culture fit is right. Key Responsibilities Act as the primary operational founder associate to the Founder & CEO and grow the company together Own and help running day-to-day company operations across HR, finance, admin, and internal processes Own financial reporting, planning, and key metrics, ensuring transparency, clarity, and reliability Take ownership of company wide projects such as developing an AI pricing model or leading expansion into the next three countries Assist the founders with strategic topics , including investor relations, board preparation, and key hiring decisions. Take care of administrative work like manage CEO calendar, priorities, meetings, business travel and follow-ups to maximize focus and execution Support HR, including hiring logistics, onboarding, offboarding, and people administration Support Finance, includinginvoicing, expense tracking, payments, and coordination with external accountants Support PR , communications, social accounts and external coordination (partners, vendors, events, announcements) Support Sales , Prepare internal documents, reports, presentations , and ad-hoc materials for management and stakeholders Ensure operational hygiene, deadlines, and compliance across the company Must have skills 2+ years of experience in startup doing one of the following: HR, finance, operations, PR, Sales, business support, or executive assistance roles. We can accept also entry level candidates without experience if the culture fit is right. Strong organizational skills and can do Attitude with the ability to manage multiple priorities independently Excellent written and verbal communication skills in English Excellent written and verbal communication skills in German High level of discretion, trustworthiness , and attention to detail Strong execution mindset and ability to operate under ambiguity Comfortable working directly with founders and senior stakeholders Ability to build things from scratch at early stage startup High ownership mentality, startup mindset, and ability to move quickly. Experience in startup or scale-up environments Low ego, high commitment, and a true tech startup mentality . Strong problem-solving skills and ability to work in a collaborative environment. Experience with social media management . Familiarity with German employment basics or EU labor processes Comfortable working under direct supervision and ready to engage in business discussions when needed. Nice-to-have requirements Experience supporting a CEO or senior executive in a fast-paced environment Experience in early-stage startups founder-led companies Exposure to PR, communications, or employer branding activities Design skills and knowledge in design tools Proficiency in at least one additional language, ideally Russian or Hebrew Background in analytics Background in sales Public speaking experience and confidence presenting to audiences You are a fan of rock or metal music Benefits Competitive Compensation — salary aligned with market, flexible early-stage arrangements possible Fresh Funding Secured — immediate runway to build, hire, and execute fast High Autonomy — freedom to design and build without corporate overhead Work with a Technical CEO — fast iteration, strong alignment, clear direction Cutting-Edge Domain — identity security, SaaS-to-SaaS access, AI agent governance Massive Learning Curve — quickly gain depth in various operational topics Fast Career Path — opportunity evolve into leadership as we scale the team including Chief of Staff position Berlin Location — top-tier tech environment with strong cybersecurity and AI ecosystems Direct Impact — your impact become the foundation of the entire company Best Equipment and Tools - High quality equipment and modern tools to help you do your best work from day one Team Offsites - Regular team offsites designed to build strong connections, alignment, and shared momentum

Location: Berlin, Germany Workplace: hybrid Berlin • Cybersecurity & AI Startup • Recently Funded A newly funded cybersecurity startup in Berlin is looking for a Engineering Team Lead to join as a founding team member and help design the core security, identity, and enforcement foundations of a next-generation AI-powered risk management platform. We are an early-stage startup founded by experienced cybersecurity leaders with backgrounds in Israeli intelligence units. We are looking for a hands-on Founding Engineering Team Lead for a hybrid role based in central Berlin. If you are passionate about cybersecurity and AI, thrive in fast-paced startup environments, and enjoy building complex platforms from the ground up, this is an opportunity to make a real impact. They’re building a next-generation cyber risk platform that helps enterprises understand, measure, and reduce identity risk at scale. Their goal is to turn complex identity and security data into clear, actionable risk insights that CISOs and CTOs can trust. You will work from scratch on core platform components from day one, shaping how modern enterprises manage and reason about risk using cloud-native systems, AI-driven analysis, and automated enforcement through AI agents. Key Responsibilities: Lead and grow a small, high-performing engineering team while remaining hands-on Design, build, and review production backend and platform code alongside the team Own delivery of the engineering roadmap , balancing speed, quality, and security Act as a technical leader by setting architecture direction and enforcing engineering standards Contribute directly to critical features, integrations, and platform foundations Establish lightweight engineering processes that enable fast execution without bureaucracy Mentor engineers through code reviews , pairing, and technical guidance Contribute hands-on in design and build architecture, configure systems, code 70% of the time in GoLang. Remove blockers and unblock delivery across backend, frontend, data, and DevOps Collaborate closely with CEO, CPTO, and product leadership on technical and execution decisions Support hiring , onboarding, and technical evaluation of engineers Foster a culture of ownership, pragmatism, and low ego Build whole Security platform setup from scratch Partner closely with backend and AI engineers to design secure service boundaries and deployment models Troubleshoot and resolve complex production incidents across infrastructure, networking, and application layers Build PoCs and validate infrastructure and security design decisions in an early-stage environment Support compliance readiness by enabling controls, logging, and evidence collection for security frameworks Continuously improve platform cost efficiency , reliability, and operational maturity This role reports directly to CEO & CPTO Must have skills 10+ years of professional software engineering experience 3+ years of experience leading engineering teams while remaining hands-on 3+ years of GoLang experience 3+ years experience with AWS in production environments Strong code quality bar and experience with architectural reviews Ability to context-switch between technical topics and people leadership Strong execution mindset and comfort operating under ambiguity Hands-on coding mentality; can build things from scratch including security architecture yourself Hands-on experience with Docker, Kubernetes (EKS) and containerized workloads Experience with CI/CD pipelines (GitHub Actions or similar) Experience with monitoring, logging, observability (Grafana, OpenTelemetry, Prometheus) Experience with Coding CoPilots (Claude Code, GitHub Copilot, AWS CodeWhisperer, Codex, etc.) Knowledge of Experience supporting production SaaS platforms High ownership mentality, startup mindset, and ability to move quickly Experience in startup or scale-up environments Low ego, high commitment, and a true tech startup mentality Excellent English communication skills Nice-to-have requirements Previous experience as a founding or early-stage Engineering Manager Experience in cybersecurity , identity, or enterprise SaaS platforms Exposure to DevOps, SRE, or data engineering Experience scaling teams and systems simultaneously Experience with security architecture, identity security, or security engineering Familiarity with compliance frameworks (NIS2, DORA, ISO 27001, SOC 2) Understanding of OAuth/OIDC, API tokens, IdP, scopes, SSO, SCIM, roles, RBAC/ABAC, service accounts Familiarity with cloud identity and security controls (e.g. IAM, CloudTrail, Azure Active Directory / Entra ID ) Hands-on with SIEM platforms such as Splunk, Microsoft Sentinel, or IBM QRadar Experience designing permission models, identity graphs, or access control frameworks Knowledge of tokenization, Zero Trust principles , least privilege, and continuous verification Experience with Security related to AI/LLM systems, agent logic, or willingness to learn fast Familiarity with AI agent behavior , LLM security, or agent sandboxing Previous experience in cybersecurity , identity startups You are a fan of rock or metal music Excellent German communication skills Benefits Founding Team Member Equity — ESOPs in a well funded cybersecurity company. Competitive Compensation — salary aligned with market, flexible early-stage arrangements possible. Founding Team Member Status — shape the company from day one and own critical security technical decisions. Fresh Funding Secured — immediate runway to build, hire, and execute fast. Security Contribution — contribute to security tech architecture across identity, AI agents, and enforcement. High Autonomy — freedom to design and build without corporate overhead. Work with a Technical CEO and CPTO — fast iteration, strong alignment, clear direction. Cutting-Edge Domain — identity security, SaaS-to-SaaS access, AI agent governance. Massive Learning Curve — quickly gain depth in cybersecurity, identity, and AI systems. Fast Career Path — opportunity evolve into higher leadership as we scale the engineering team Berlin Location — top-tier tech environment with strong cybersecurity and AI ecosystems. Direct Impact — your architecture and code become the foundation of the entire platform. Best Equipment and Tools - High quality equipment and modern tools to help you do your best work from day one. Team Offsites - Regular team offsites designed to build strong connections, alignment, and shared momentum.

Location: San Francisco; Palo Alto; London; Seattle; New York City Workplace: Hybrid ABOUT THE ROLE The Enterprise Knowledge Platform team builds the data and action layer that connects Perplexity's agents to the systems where enterprise work happens. Useful agents need more than access to APIs: they need to discover the right tools, understand an organization's data and terminology, and act reliably within its permissions. This team brings native connectors, MCP servers, and CLI-backed tools into a consistent platform, and builds the marketplace through which customers adopt integrations and partners extend the ecosystem. This is a product and platform engineering role with end-to-end ownership, from designing connector infrastructure and semantic models to shipping the experiences customers use to discover, connect, and activate integrations. You'll build the runtime that executes tool calls, the knowledge layer that makes enterprise context reusable across connectors, and the developer and marketplace foundations that help the ecosystem grow. Working with AI Research and Enterprise teams, you'll turn fragmented systems into reliable, permission-aware capabilities that agents can use to complete real work. The impact is direct: every improvement helps customers put their existing software and knowledge to work through Perplexity. KEY RESPONSIBILITIES - Own the connector runtime that registers, hosts, and executes native connectors, hosted MCP servers, and CLI-backed tools through a consistent agent-facing interface. - Build the semantic and knowledge layer, including tool and entity schemas, capability metadata, relationships, organization-specific terminology, and reusable corrections, while preserving provenance and source-system permissions. - Design discovery, search, and recommendation systems that help agents find relevant tools and context and help users and organizations choose integrations that fit their work. - Build the marketplace and activation experience end to end, from browsing and recommendations to installation, configuration, admin enablement, and ongoing adoption. - Make connector execution reliable and observable, with structured results, retries, idempotency, pagination, rate-limit handling, and recovery from partial failures. Own reliability targets, production monitoring, and incident response. - Implement connector authentication, credential isolation, and permission enforcement, partnering with Trust & Governance, Security, and Backend Platform on shared policies and tenant boundaries. - Build the onboarding and publishing path for internal teams and external partners, including schemas, test fixtures, validation, review, and versioning. QUALIFICATIONS - 4+ years of software engineering experience, with a track record of owning complex backend systems from design through production operation. - Strong system design skills, including building reliable, scalable platforms that integrate heterogeneous APIs and services with clear security and isolation boundaries. - Strong proficiency in a backend language such as Python, Go, or Rust, and hands-on experience with cloud infrastructure such as AWS and Kubernetes. - Deep expertise in at least one of the following: - Connector runtimes, API platforms, or MCP servers, including authentication and authorization. - Schema design, semantic modeling, or knowledge systems that capture relationships and organizational context. - Search, ranking, recommendation, or tool discovery systems. - Marketplaces, developer platforms, or enterprise onboarding and activation experiences. - Ability to work across backend infrastructure and customer-facing product experiences, translating complex integration requirements into clear APIs, developer tools, and intuitive workflows. - Sound technical judgment in security-sensitive, distributed systems, balancing credential isolation, permission correctness, and failure behavior with performance, usability, and delivery speed. - A track record of leading ambiguous, cross-team initiatives from architecture through adoption, setting technical direction for shared platforms, and raising engineering quality through mentorship. If you're excited about this role, we encourage you to apply even if you don't meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.

Location: San Francisco; Palo Alto; London; Seattle; New York City Workplace: Hybrid ABOUT THE ROLE The Enterprise Knowledge Platform team builds the data and action layer that connects Perplexity's agents to the systems where enterprise work happens. Useful agents need more than access to APIs: they need to discover the right tools, understand an organization's data and terminology, and act reliably within its permissions. This team brings native connectors, MCP servers, and CLI-backed tools into a consistent platform, and builds the marketplace through which customers adopt integrations and partners extend the ecosystem. This is a product and platform engineering role with end-to-end ownership, from designing connector infrastructure and semantic models to shipping the experiences customers use to discover, connect, and activate integrations. You'll build the runtime that executes tool calls, the knowledge layer that makes enterprise context reusable across connectors, and the developer and marketplace foundations that help the ecosystem grow. Working with AI Research and Enterprise teams, you'll turn fragmented systems into reliable, permission-aware capabilities that agents can use to complete real work. The impact is direct: every improvement helps customers put their existing software and knowledge to work through Perplexity. KEY RESPONSIBILITIES - Own the connector runtime that registers, hosts, and executes native connectors, hosted MCP servers, and CLI-backed tools through a consistent agent-facing interface. - Build the semantic and knowledge layer, including tool and entity schemas, capability metadata, relationships, organization-specific terminology, and reusable corrections, while preserving provenance and source-system permissions. - Design discovery, search, and recommendation systems that help agents find relevant tools and context and help users and organizations choose integrations that fit their work. - Build the marketplace and activation experience end to end, from browsing and recommendations to installation, configuration, admin enablement, and ongoing adoption. - Make connector execution reliable and observable, with structured results, retries, idempotency, pagination, rate-limit handling, and recovery from partial failures. Own reliability targets, production monitoring, and incident response. - Implement connector authentication, credential isolation, and permission enforcement, partnering with Trust & Governance, Security, and Backend Platform on shared policies and tenant boundaries. - Build the onboarding and publishing path for internal teams and external partners, including schemas, test fixtures, validation, review, and versioning. QUALIFICATIONS - 4+ years of software engineering experience, with a track record of owning complex backend systems from design through production operation. - Strong system design skills, including building reliable, scalable platforms that integrate heterogeneous APIs and services with clear security and isolation boundaries. - Strong proficiency in a backend language such as Python, Go, or Rust, and hands-on experience with cloud infrastructure such as AWS and Kubernetes. - Deep expertise in at least one of the following: - Connector runtimes, API platforms, or MCP servers, including authentication and authorization. - Schema design, semantic modeling, or knowledge systems that capture relationships and organizational context. - Search, ranking, recommendation, or tool discovery systems. - Marketplaces, developer platforms, or enterprise onboarding and activation experiences. - Ability to work across backend infrastructure and customer-facing product experiences, translating complex integration requirements into clear APIs, developer tools, and intuitive workflows. - Sound technical judgment in security-sensitive, distributed systems, balancing credential isolation, permission correctness, and failure behavior with performance, usability, and delivery speed. - A track record of leading ambiguous, cross-team initiatives from architecture through adoption, setting technical direction for shared platforms, and raising engineering quality through mentorship. If you're excited about this role, we encourage you to apply even if you don't meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.

Location: United States About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a results-driven Sales Development Representative to act as the engine of our growth. In this role, you will be the first point of contact for prospective clients, responsible for identifying high-potential leads and sparking interest in our solutions. This is a high-impact position designed for an ambitious professional who thrives in a fast-paced environment and is eager to build a career in professional B2B sales. Key Responsibilities Research and identify potential customers through outbound prospecting, including cold calling, email campaigns, and social selling. Qualify inbound leads and assess their business needs to determine fit for the company’s solutions. Schedule high-quality discovery calls and demonstrations for Account Executives. Maintain a clean and organized pipeline within the CRM to ensure efficient lead management. Collaborate with the marketing and sales teams to refine messaging and outreach strategies. Consistently meet or exceed monthly quotas for qualified meetings and pipeline generation. Requirements Proven experience in a sales development, business development, or lead generation role. Exceptional communication skills with the ability to articulate complex value propositions clearly. A resilient and proactive mindset with a "hunter" mentality toward prospecting. Strong organizational skills and the ability to manage a high volume of daily activities. Ability to work collaboratively within a team-oriented sales environment. Prior experience in the B2B SaaS or Technology industries. Familiarity with modern sales tools such as Salesforce, HubSpot, or outreach automation platforms. A track record of hitting and exceeding performance targets in a metrics-driven environment. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: United Kingdom About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a high-energy, results-driven Business Development Representative to fuel our sales pipeline and accelerate growth. In this role, you will be the first point of contact for potential clients, acting as a strategic consultant to identify pain points and introduce our innovative tech solutions. This is a pivotal position for a motivated professional looking to sharpen their sales craft within a fast-paced environment and build a foundation for a successful career in SaaS. Key Responsibilities Conduct high-volume outbound prospecting via cold calling, email sequencing, and LinkedIn networking. Qualify inbound leads and convert them into high-value discovery meetings for Account Executives. Research target accounts and key stakeholders to create personalized outreach that resonates with decision-makers. Maintain a deep understanding of our product suite and the competitive B2B landscape. Manage and update all activity within the CRM to ensure data integrity and accurate forecasting. Collaborate with marketing and sales leadership to refine messaging and optimize the sales funnel. Requirements Proven experience in a sales or business development role. Strong communication skills with the ability to articulate complex value propositions clearly and confidently. A resilient, "hunter" mentality with a track record of meeting or exceeding activity metrics. Excellent organizational skills and the ability to manage a high volume of leads simultaneously. A coachable mindset and a desire to evolve within a high-growth sales organization. Nice-to-Haves Previous experience selling B2B software or technical solutions (SaaS). Familiarity with modern sales stacks (e.g., Salesforce, HubSpot, Outreach, or Salesloft). A background in lead generation or market research within the tech industry. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Al Khobar, Saudi Arabia Eram Talent is seeking a dedicated HR Specialist - Operations & Administration to join our team. The HR Specialist manages day-to-day HR operations and administration to ensure smooth, compliant, and well-documented people processes across the employee lifecycle. Reporting to the Operations Manager, the role owns HR records and employee data management, supports onboarding and offboarding, maintains accurate documentation for contracts, leave, attendance, and benefits, and ensures adherence to labor regulations and internal policies. It coordinates payroll inputs with Finance, supports recruitment logistics and interview scheduling, administers HR systems and trackers, prepares HR reports and dashboards, and acts as a first point of contact for employee queries—working cross-functionally with line managers and the broader operations team. The ideal candidate has 3–5 years of relevant experience. Responsibilities Manage day-to-day HR operations, including employee records management, attendance tracking, and HR documentation. Support recruitment and onboarding processes, coordinating interviews, background checks, and orientation sessions. Assist in administering payroll, benefits, and compensation processes in compliance with company policies and legal requirements. HR operations and employee lifecycle administration (onboarding to offboarding) Employee records, data management, and documentation accuracy Contracts, leave, attendance, and benefits administration Payroll input coordination and HR–Finance liaison Labor law, compliance, and internal HR policy adherence Recruitment support and interview/onboarding logistics HRIS/HR systems administration and trackers HR reporting, dashboards, and basic people analytics Employee query handling and first-line HR support Strong organization, confidentiality, attention to detail, and cross-functional coordination Proficiency in MS Office (especially Excel); experience with HR/payroll systems is an advantage Requirements Bachelor's degree in HR , Business Administration or related fields. 3-5 years of experience in HR operations or administration roles. Strong knowledge of labor laws and HR best practices. Excellent organizational and multitasking skills. Effective communication and interpersonal abilities. Proficient in HR information systems and Microsoft Office Suite. Ability to work independently and as part of a team.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Enterprise is central to Anthropic's mission. The organizations that could benefit most from Claude are often the most demanding buyers, with rigorous requirements around security, compliance, and control. We believe earning their trust is essential to ensuring AI benefits the world broadly. We're looking for an engineering manager for our Enterprise pillar —the team that makes Claude enterprise-ready at scale. When a Fortune 500 company wants to roll out Claude to 100,000 employees, we're the team that makes it possible. You'll build the foundational systems that large organizations require before they can deploy AI at scale. This work directly converts product-market fit into revenue by removing the deployment blockers that prevent large organizations from adopting Claude broadly. This role sits at the intersection of enterprise product, platform infrastructure, and go-to-market. You'll partner closely with product, design, sales, and customer success to understand what our largest customers need, then translate those requirements into scalable technical solutions that work across Claude.ai , Claude Code, and API. Responsibilities Lead and develop a team of engineers building out features and foundations that make Claude enterprise-ready at scale Own engineering execution end-to-end: planning, prioritization, delivery quality, team health, and incident response Partner with engineering teams throughout the company to ensure that the platforms we build are extensible and easy to adopt Partner with sales and customer success on enterprise deals—understanding requirements, representing engineering in key conversations, and turning what you learn into priorities Shape the roadmap with product and design, not just execute against it Drive the compliance and platform-readiness work your customers require, partnering with security and legal Recruit, onboard, and grow strong engineers; give direct feedback and build a healthy, high-performing team Minimum qualifications 4+ years of experience as an engineering manager, with experience in enterprise SaaS, cloud services, or admin tools Are comfortable executing at a fast pace to meet the expectations of our customers Are detail-oriented and quality-focused - our customers are using Claude for critical workflows and our product needs to stay robust and reliable Are comfortable working with enterprise customers, working alongside sales and customer success and joining customer conversations Are a skilled engineering manager who treats management as a craft—clear feedback, strong 1:1s, consistent investment in your team's growth Preferred qualifications Experience with AI/ML products and understanding how enterprises evaluate and deploy AI tools Background with compliance frameworks for regulated industries (SOC2, HIPAA) and enterprise audit logging requirements Experience building integrations, permissions, billing, or pricing infrastructure Familiarity with data residency and sovereignty requirements across global regions Startup experience, particularly in scaling enterprise platforms from early adoption to broad deployment Experience in working with research to improve domain specific model capabilities The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - Canada Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team. About the job Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance team for Senders and Numbers. Twilio has numerous different types of Senders and Numbers, which are the gateway to accessing all of Twilio’s communication APIs. It is crucial for customers accessing Senders and Numbers to properly register in accordance with local telecommunications regulations, but we also need to make it easy for customers to gain access. In this role, you will own various Senders and Numbers products where you will aim to create streamlined and lovable onboarding experiences while also maintaining best in class compliance standards. Responsibilities In this role, you’ll: Collect and develop business requirements and collaborate with engineering teams to translate these requirements into user stories Partner with cross functional stakeholders to drive product planning, design, execution, and delivery of product investments against defined success metrics Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS Proven track record of leading successful product launches and driving product strategies Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges Experience with the cloud, APIs, communications, and/or enterprise software Bachelor in Computer Science, Engineering, or equivalent practical experience Desired: Experience building products/services related to APIs, developer experience Experience working in a regulated ecosystem Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The estimated pay ranges for this role are as follows: Based in British Columbia. : $145,840.00 - $ 182,300.00 Target Bonus Percentage 15% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until October 12, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Inference organization serves Claude to millions of users and enterprise customers with the speed, reliability, and efficiency that frontier AI demands. We build across GPUs, TPUs, and Trainium, and the complexity of our development environment grows with every platform we add. We're looking for a Staff engineer to be the technical lead for Inference Developer Productivity: the team that makes every engineer in the org dramatically more effective at building, testing, and shipping inference software. This is a senior IC role with broad technical ownership. You'll set technical direction for the team's toolchains, workflows, and feedback loops, and you'll be the one making the hard calls on architecture, prioritization, and tradeoffs across heterogeneous accelerator platforms. You'll pair with the team's Engineering Manager, who owns hiring and people development, while you own the technical roadmap and drive the work. You'll also partner closely with Anthropic's central Infrastructure org, where company-wide developer productivity lives, to make sure Inference's multi-accelerator reality is well served without duplicating effort. This role is for someone who has been the technical anchor on a platform or infrastructure team before, who thinks in systems and feedback loops, and who gets real satisfaction from the moment another engineer stops fighting their environment and starts shipping. Key responsibilities Set technical direction for Inference Developer Productivity, owning the architecture and roadmap for toolchains, dev environments, and CI/CD across GPU (CUDA), TPU, and Trainium platforms Be the technical owner of accelerator toolchain management: compilers, drivers, libraries, frameworks, kept current, compatible, and well-tested so Inference engineers focus on model serving instead of environment archaeology Design and build infrastructure for efficient accelerator usage during development, including devbox environments, pre- and post-land validation automation, and shared tooling that reduces the cost of working across heterogeneous hardware Define and instrument productivity metrics for the Inference org, building the dashboards and alerting that surface regressions early (smoke tests red for extended periods, build times creeping up, toolchain breakages) and drive them to resolution Proactively hunt down bottlenecks, toil, and friction across Inference engineering workflows, then design and build the systems that eliminate them Act as the technical counterpart to Anthropic's central Infrastructure org, aligning on shared developer productivity initiatives, contributing Inference-specific requirements, and making the call on build vs. adopt Mentor engineers on the team through design review, code review, and direct collaboration, raising the technical bar without owning headcount Minimum qualifications 8+ years of software engineering experience, with significant time as the technical lead or anchor on an infrastructure, platform, or developer productivity team Deep background in systems engineering, build/test infrastructure, or ML infrastructure, with the ability to go hands-on with toolchain issues, CI/CD pipelines, and developer workflow optimization Experience owning toolchains or development environments for compute-intensive workloads (ML training or inference, HPC, large-scale distributed systems) Real depth in at least one accelerator ecosystem (CUDA/GPU, TPU, or Trainium/AWS Neuron) and genuine appetite to learn the others A track record of defining and using engineering metrics to drive improvement: you've built dashboards, set SLOs on developer workflows, or led initiatives that measurably improved engineering velocity Experience driving technical alignment across organizational boundaries, advocating for your team's needs while contributing to shared infrastructure Strong written and verbal communication, and the ability to influence technical direction without formal authority Preferred qualifications Experience with ML compiler toolchains (XLA, Triton, NeuronX) or accelerator driver/firmware management at scale Background building or running shared development environments (devboxes, remote development, ephemeral environments) for hardware-dependent workflows Experience with CI/CD systems at scale, particularly for workloads involving accelerator hardware Familiarity with Kubernetes-based development and job scheduling environments Prior tech lead experience on a developer productivity or platform engineering team at a fast-growing AI/ML company The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a role focused on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve collaboration across numerous backend, infrastructure, and security teams and cross-functional stakeholders, prioritization, decision-making, tracking execution, and driving operational excellence. We're looking for someone that can work in a TPM greenspace environment and is passionate about people, technology, and program management. Progress over process is our mantra. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2) Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders We’d love to hear from you if you have: 8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar) Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - with the ability to reason across org-level goals, architectural trade-offs, and component-level details Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications While it’s not required, it’s an added plus if you also have: A track record of setting up and scaling TPM functions or program management practices within an engineering organization Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management) Infrastructure incident management and analysis experience Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google) Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $185,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United States (Remote); Los Angeles, California; Seattle, Washington; San Francisco, California; Portland, Oregon Workplace: Remote ROLE SUMMARY The Senior Developer Success Engineer - West will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.   WHAT YOU'LL DO - Be a keen learner: - At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases. - Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning. - Be a passionate problem solver: - If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. - As a Senior Developer Success Engineer, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. - You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale. - Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry—we have seasoned engineers and mentors to support you along the way! - Be a great communicator: - As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability. - Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test). - You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales. WHAT YOU'LL BRING - Reside within the Pacific time zone (United States) - 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript. - Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker). - Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues. - Minimum of one year experience in an internal or external customer-facing role. - Passion for helping others regardless of who they are or how they act. - Experience working with or as part of remote teams. - Strong written and verbal communication skills. - Seek to understand first, lead with data, and rely on facts. NICE TO HAVE - Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc. - Experience with security certificate management and implementation. - Ability to understand use cases and translate them into Temporal design decisions and architecture best practices. - Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.