Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The ideal candidate thrives in an entrepreneurial environment and consistently outperforms goals. Prior experience in building and scaling platform integrations is essential. Existing platform-specific industry knowledge and network are a valuable bonus.
What you’ll do
- Be the technical owner throughout the partner integration lifecycle, including technical discovery with partner, selection and SOW process for System Integrators for building new integrations, and technical project management.
- Be the interface between partnerships and product/engineering teams, both internally and externally.
- Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts
- Provide input to partnership and product teams on technology trends, integration gaps, future features and platform product roadmaps.
- Technical evangelist for platform partners internally and externally.
- Build integrations into tech stacks, including APIs.
- Run debugging and UAT testing, as well as reviewing code.Act as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management.
Qualifications
- 8+ Years experience in a Solutions Engineering, Partner Engineering, Implementation Engineering or similar role (payments industry a bonus).
- Knowledge / experience working with eCommerce platforms, subscription management platforms, and ERPs.
- Highly familiar with API-based integration methods.
- Development experience in frontend and backend web technologies, such as JavaScript, PHP, C# or others.
- DevOps experience from a technical and customer solutions point of view.
- Strong communicator who can both explain high-level takeaways and drill into technical details with clarity.
- Confident working closely with product and engineering teams.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Able to thrive in a fast-paced environment.
- Fluent in English
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Lisbon, Portugal
Workplace: none
David Kennedy Recruitment
is working with a global provider of customer experience and business process services, that is seeking to onboard an Operations Customer Expert I – Content Reviewer
to join their team in Lisbon.
The role focuses on reviewing online content, including social media, webpages and advertising materials, to ensure compliance with client policies. You will assess text, images, videos and accounts, identify potential policy violations, and review news and current affairs relevant to the Czech market. The position involves handling potentially sensitive content and maintaining high standards of quality and productivity.
Position: Content Reviewer / Detection Intel (Czech)
Location: Lisbon, Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Review social media, webpage content and advertising materials to ensure compliance with client policies
Analyse images, videos, accounts and text-based content to identify potential policy violations
Monitor news, current affairs, political, cultural and social events relevant to the assigned market
Assess content relating to sensitive situations, including riots and conflicts, and escalate cases that may affect Google products
Log relevant cases and escalate policy violations using internal tools
Participate in client meetings to share findings and recommend process improvements
Support the English market or other markets and workflows when required, using translation tools where applicable
REQUIREMENTS:
Czech language proficiency at C1 level or above, both spoken and written
English proficiency at B2 level or above, both spoken and written
Strong understanding of the political, historical and sociocultural context of the Czech market
Comfort reviewing potentially sensitive content related to current affairs, political and social events, riots and conflicts
Ability to assess content accurately and apply established policies consistently
Strong attention to detail and organisational skills
Ability to meet productivity targets and manage multiple priorities
Flexibility to adapt to changing workloads and support other markets when required
OFFER:
Relocation support with a room
Temporary, renewable working contract
40 working hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern covering schedule from Monday to Friday, from 07 AM - 06 PM
Private health insurance after contract signature (additional to standard insurance)
A dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential.
Задачи:
— Определять стратегию развития Payments в международной IT-компании с B2C web/mobile-подписками в сферах Health & Fitness, Mental Health, Self-Learning и AI.
— Развивать команду Payments.
— Масштабировать действующую multi-PSP инфраструктуру на Tier 1–2 рынках.
— Влиять на рост бизнеса через улучшение approval rate, renewals и payment recovery.
— Развивать Payments в самостоятельную функцию с перспективой Billing-as-a-Service.
Требования:
— Опыт работы 5+ лет в Payments / Billing / Acquiring.
— Ответственность за Payments/Billing внутри B2C subscription-продукта на merchant side с подтверждёнными результатами.
— Опыт работы с renewals, retries, dunning и failed payment recovery.
— Опыт работы с multi-PSP / multi-acquirer, routing, orchestration и MID management.
— Навыки ведения переговоров с PSP / acquirers.
— Понимание fraud и chargebacks.
— Свободное владение русским языком.
— Уровень английского не ниже Upper-Intermediate.
Условия:
— Работа в Кипре в гибридном формате.
— Рассматриваются кандидаты на месте и готовые к релокации.
— Компания оплачивает билеты и первый месяц проживания, сопровождает и покрывает оформление и легализацию.
Гибридhead#vacancy #HeadOfPayments #Payments #Billing #Subscription #B2C #Cyprus #Relocation; Head of Payments | B2C Subscription | Cyprus | Relocation; Рассматриваем кандидатов на месте и готовых к релокации
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Sydney
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is looking for a Head of Compliance & MLRO AU/NZ (contractor), based in our Sydney office, to support the development of its Australia and New Zealand branch, as a Compliance and AML/CTF professional who will take the initiative to monitor the financial crime and compliance program of its Australia and New Zealand entities.
The stakeholder will join a growing international team dedicated to Compliance. Reporting into the Regional Head of Compliance APAC, this role will work closely with various functional key partners (Sales, Onboarding, Transaction Monitoring, Legal, Product, etc.), ensuring compliance with all applicable regulatory and contractual requirements and ensuring Checkout’s Australia and New Zealand Compliance Program is meeting its regulatory and AML obligations in line with the expectations from our banking partners and scheme networks.
The role is positioned to be leveled as Senior Manager, Financial Crime Compliance. The individual will be the http://checkout.comCheckout.com http://Checkout.com Australia and http://checkout.comCheckout.com http://Checkout.com New Zealand Money Laundering Reporting Officer (MLRO).
How you’ll make an impact
● Provide oversight and compliance advice to the local, regional and global teams, ensuring risk management and mitigation policies are embraced and adequately addressed in Australia and New Zealand.
● Contribute to the development and the maintenance of policies and procedures, including ensuring they are up to date with all regulatory and international standard methodologies and in line with the expectation of banking partners and schemes networks.
● Develop and perform the annual country specific AML/CTF/PF and other relevant risk assessments for Australia and New Zealand
● Maintain oversight of regulatory compliance requirements for Australia and New Zealand, including regulatory notifications, conditions for authorisation and regulatory reporting.
● Act as the lead point of contact for Checkout’s financial regulators in Australia and New Zealand
● Recent experience as Compliance Lead and/or MLRO for an AUSTRAC-registered financial institution in Australia, ideally with Independent Remittance Dealer knowledge
● Recent experience as Compliance Lead and/or MLRO for a registered financial service provider and a reporting entity under the AML/CFT Act in New Zealand
● Investigate alerts reported to Compliance and draft SARs/notifications to be provided to the regulator and local authorities, if required.
● Assess high-risk clients, delivering well-justified recommendations and ensuring these are being monitored accordingly.
● Provide timely and precise advisory to internal stakeholders
● Participate in Group projects as needed.
● Investigate and, where required, call out any major compliance concerns to
Management, recommend remediation actions and improve existing processes accordingly.
● Maintain awareness of industry trends on regulatory compliance, emerging threats, investigating and assessing potential risks and taking appropriate steps to mitigate it.
● Contribute to updating AML/CTF risk classifications and assessing new products/activities risk exposure.
● Drafting/maintaining the required local policies (AML/CTF or others) as per regulatory requirements, expectations from banking partners and schemes networks, and in line with the market standards.
● Partner with key stakeholders to develop and implement standards, processes, programs, and best practices related to risk management.
● Be a trusted advisor to the company locally and at group level on the expectations around the compliance programs for Australia and New Zealand.
Recent experience as compliance officer in an Australian Financial Service Licensee (AFSL) licensed for dealing in non-cash payment facilities, and in interacting with the Australian Securities and Investments Commission (ASIC). Previous experience as an approved responsible manager of an AFSL licensed for dealing in non-cash payment facilities would be viewed favourably.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Seoul
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's Legal Engineer - Product Specialist joins the LEPS team to serve as the face of Harvey in Korea, building trust with partners, counsel, and legal teams at one of Harvey's key global accounts and across the Korean legal market. This role sits within Harvey's post-sales organization and partners closely with Customer Success Managers and Account Executives to drive adoption, deepen utilization, and support long-term expansion and renewal. The Legal Product Specialist draws on Korean legal training and practice experience to develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel—advising them on how Harvey's AI solutions can enhance legal effectiveness and efficiency. They translate legal practice needs into actionable feedback for Product and Engineering while feeding Korean market insights back to the broader GTM organization. It is a rare opportunity to pioneer Harvey's presence in the Korean market and shape how a category-defining legal AI platform is adopted across one of Asia's most sophisticated legal systems.
WHAT YOU'LL DO
- Build trusted relationships with law firm and in-house legal teams in Korea by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey's AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey's platform for Korean-speaking legal professionals.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through the lens of Korean legal practice.
- Contribute to customer-facing content geared toward the Korean market (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
WHAT YOU HAVE
- Korean legal qualification (변호사 자격) or equivalent with 3+ years of experience as a qualified lawyer at a top-tier Korean or international law firm.
- Fluency in Korean and English, with the ability to operate seamlessly across both languages in professional settings.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals, with curiosity about AI's potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
Why This Role Exists
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream.
Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Ireland; London, England, United Kingdom
About the Job:
We're looking for a Revenue Operations Manager, EMEA to be the go-to operator for our EMEA GTM team. This is a high-impact, highly visible role for someone who wants to shape how a growing region runs, from the first marketing touch to the closed deal and beyond.
You'll join our GTM Operations team as the face of operations in EMEA, partnering day-to day with Marketing, SDR, Sales, Solution Engineering, and Customer Success leaders across the lifecycle. You'll turn strategy into the processes, cadences, and insights that move the number. And you won't build alone: a global RevOps team stands behind you with builders and enablement teams to give you the foundation to develop what you design, and enablement to help teach your stakeholders how to be successful.
As we build in-region Field Operations coverage, you'll set the playbook for how LaunchDarkly runs in EMEA, and you'll see your impact within your first 90 days, not your first year. If you're a business partner at heart who loves turning ambiguity into rhythm and results, this role is for you.
Why This Role Matters:
High Impact:
You'll own the rituals that make EMEA pipeline and forecasting trustworthy, with a direct line to revenue in one of our key regions. Support EMEA in bringing forecast accuracy within +/- 5% accurate.
Strategic Influence:
Be the voice of EMEA inside GTM Operations and a trusted partner to regional GTM leadership
Break New Ground:
Help build in-region operations coverage and set the operating playbook for the region
Career Growth:
Gain exposure across the full GTM lifecycle, from Marketing and Sales to Customer Success, at a high-growth B2B company
Regional Playbooks:
Adapt global plays for land, expand, and renewals. Track how playbooks drive conversion and optimize over time.
Responsibilities:
Business Partnership
: Serve as the named operations partner for EMEA's Marketing, Sales & Customer Success leaders. Join their operating meetings, know their number, pipeline, and top risks, and bring insight before you're asked.
First Line of Defense
: Own intake for EMEA field requests. Answer, route to the right operations team, or escalate, so the field never needs to navigate our org chart.
Operating Cadence
: Run the EMEA forecast, pipeline, and business review cadence. Inspect pipe hygiene with leaders so each forecast is based on clean data, and each meeting ends in strong data-driven decisions, not updates.
Strategy -> Process:
Apply our global processes, handoffs, and rules of engagement in EMEA. Own the regional variants and keep them documented.
Actionable Insights
: Use standard data to find what drives the pipeline, understand what becomes a win, help leaders understand their teams. Recommend the change and see it through.
Planning Inputs
: Bring what the field knows (territory health, ramp, pipe coverage, and in-market demand generation) to Planning and FP&A so EMEA plans reflect realistic expectations.
Adoption & Accountability
: Partner with Enablement on new motions and launches, then inspect adoption through the cadence and close the gaps.
Voice of the Field
: Bring EMEA priorities into operational planning and partner with Systems teams to define clear business requirements.
About You:
You are a business partner first who thrives at the intersection of strategy, data, and operations.
You're fluent in the language of pipeline and forecasting, but just as comfortable sitting with a rep as with a VP.
You take ownership of outcomes, not just tasks, and you hold yourself to a high bar.
You move fast with an 80/20 mindset, and you can look at a process you built and say "this isn't working" without defensiveness.
You know how to influence without authority, and you build relationships before you push for change.
You stay curious, embrace feedback, and keep looking for ways to level up yourself and those around you.
You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone.
Qualifications:
Typically requires 8 years of experience, or equivalent depth of expertise, in Revenue Operations, Sales Operations, Marketing Operations, or a related GTM operations role
Experience supporting EMEA GTM teams, ideally in a regional-focused capacity
Proven experience running forecast, pipeline, and business review cadences with senior GTM leaders
Strong working knowledge of the full GTM lifecycle, including lead management, pipeline generation, sales stages, and customer handoffs
Hands-on Salesforce experience, with the ability to write clear business requirements for systems product owners and developers
Strong analytical skills, with the ability to turn data into clear, actionable recommendations
Experience at a B2B SaaS or high-growth tech company
Excellent communication and stakeholder management skills, with the ability to influence without authority
Experience with GTM tools like Salesforce, Gong, Looker, Outreach, Cognism
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
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Location: Remote US Based
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
Join our Small Business Account Management team. This role focuses on providing high-quality account service to our small business clients!
LOCATION:
US Remote-based Midwest.
WHAT YOU’LL DO:
Processes (during non-renewal periods) applications, policies, endorsements, binders, certificates, audit requests and other items related to the servicing of clients.
Assists clients with policy coverage, exclusions and related questions and assists Producers in servicing clients.
Services client accounts with oversight of Producers or Account Executives, which includes research/analysis and handling of client questions on coverage and other policy/contractual issues. Makes routine policy adjustments.
Conducts renewal process with oversight of Producers or Account Executives, including exposure analysis for client (e.g., reviews census/experience data, contractual requirements for insurance), strategizes with Producer/Account Executive and client regarding whether to market and if applicable, conducts market comparisons by analyzing insurance rate and renewal information, obtains and evaluates quotes, negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf), prepares proposal, and oversees accuracy of insurance binder.
Provides support to Producers and, if applicable, Account Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team.
Maintains client files in appropriate systems. prepares billing and provides standard office/administrative support.
Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues.
Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of clients policies in a timely and accurate manner.
Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs.
Assist clients in making coverage changes
Responsible for timely, accurate invoicing and monthly expirations.
Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity.
Other duties may be assigned.
Marketing
In conjunction with the Sales Team, determine strategy which includes coverage determination, target pricing, marketing determination.
Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies.
Aggressively and professionally negotiate premiums and commissions with underwriters and wholesalers.
Prepare proposals and provide other technical support in the sales process as needed.
Work with the Sales Team to refer current and prospective clients to E.P.I.C.’s Employee benefits, and Private Client Departments for solicitation for those lines of business.
Other duties may be assigned.
Personal and Organizational Development
Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities.
Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts.
Maintain up-to-date proposals, workflow logs, manuals or other required documentation and records.
Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company.
Stay informed regard industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance.
Other duties may be assigned.
Work effectively to resolve problems or enhance service in a timely manner.
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Full knowledge of Property Casualty lines of coverage and services.
Recognize problems and respond appropriately.
Able to analyze situations logically in order to draw solid conclusions.
Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel.
Strong attention to detail and time management abilities.
Strong ability to multi-task and assign priority.
Ability to work effectively and efficiently both with and without direct supervision.
Ability to work effectively and efficiently in a team environment as well as independently.
Strong interpersonal communication skills, both written and oral.
WHAT YOU’LL BRING:
High school diploma or G.E.D. equivalent required. College degree preferred.
2 (two) or more years experience in mid-size brokerage or carrier.
Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
CERTIFICATES, LICENSES, REGISTRATIONS:
Fire and Casualty Broker License
Valid Driver License
The national average hourly pay rate for this role is $28.00-$33.00, exclusive of bonuses or benefits. The pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
EPIC Careers - EPIC Insurance Brokers & Consultants
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-SG1
#LI-Remote
Location: Nur-Sultan, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our Account Management teams create and build our relationships with restaurant-partners. Together, we help restaurant brands and neighborhood restaurants grow through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. We are looking for an Account Development Manager based in Astana, Kazakhstan, to manage a portfolio of restaurant partners in the 2 largest cities across Northern Kazakhstan. As our new Account Development Manager, you’ll help a mix of enterprise and SMB restaurant-partners grow with Wolt. You’ll build strong relationships, identify commercial opportunities, and turn performance insights into practical actions that help your restaurant-partners succeed.
What you’ll be doing
You’ll be the primary point of contact for your portfolio, working with restaurant owners, central teams, and local venue managers. You’ll adapt your approach to each restaurant-partner’s needs, balancing growth opportunities with day-to-day operational performance.
You’ll develop growth plans for restaurant-partners, run promotional campaigns, and lead commercial discussions. Working closely with internal teams, you’ll make sure plans are delivered and restaurant-partners receive the support they need.
Day-to-day in this role you’ll:
Own and develop a portfolio of restaurant-partners across Northern Kazakhstan.
Build strong relationships with restaurant-partners through regular check-ins and business reviews, aligning on priorities and following up on agreed actions.
Create and execute growth plans that help restaurant-partners increase sales, attract customers, and improve performance on Wolt.
Identify opportunities to grow adoption of Wolt’s advertising and promotional solutions based on each restaurant-partner’s goals.
Lead commercial negotiations and renewal discussions to support sustainable growth for both Wolt and our restaurant-partners.
Use performance data to identify trends, understand challenges, and recommend practical improvements.
Collaborate with Marketing, Operations, and other internal teams to deliver campaigns, resolve issues, and improve the restaurant-partner experience.
Prioritize your time across restaurant-partners of different sizes, balancing commercial impact with the needs of your wider portfolio.
Our humble expectations*
We’re looking for someone who combines commercial curiosity with strong relationship-building skills and enjoys taking ownership of restaurant-partner growth.
Experience:
You have 3+ years of experience in account management, customer success, business development, or a similar commercial role. Experience working with SMB or enterprise restaurant-partners is a plus.
Commercial understanding, upselling, and negotiation skills:
You understand how to grow a restaurant-partner’s business, identify and convert upselling opportunities through advertising and promotional solutions, and confidently lead commercial negotiations to reach mutually beneficial agreements.
Analytical skills:
You’re comfortable working with data in Excel or Google Sheets and translating performance insights into clear recommendations.
Communication and relationship-building:
You communicate clearly and confidently, adapting your approach to restaurant owners, operational teams, and enterprise stakeholders.
Adaptability:
You thrive in a fast-paced environment, adapt quickly to changing priorities, and stay focused on delivering results.
Ownership and autonomy:
You roll up your sleeves and get things done, proactively identifying what needs attention without waiting to be told. You’re comfortable working independently, taking initiative, and following through on your commitments.
Ownership and organization:
You manage competing priorities, follow through on commitments, and take a proactive approach to solving problems.
Tools and curiosity:
You’re comfortable learning new tools and open to using AI to improve your daily work and analysis.
Languages:
You’re fluent in Kazakh and Russian and have a working proficiency in English.
Nice to have:
Experience working with restaurant-partners, restaurant chains, or within the food delivery industry.
An understanding of marketplace or platform businesses.
Experience growing a portfolio of restaurant-partners across enterprise and SMB segments.
Advanced skills in data analysis or business intelligence tools.
Why you’ll love it
🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your sales skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people
What we offer
🌍 Independent work in a dynamic, international team
🩺 Medical Insurance and strengthened sick leaves
🚀 Career growth and development opportunities
💙 Employee Assistance Program—therapy and wellbeing support
🍽️ Discount on your Wolt orders
🧑🎓 Wolt-wide training programs
🎉 Team budgets for celebrations and bonding
🍊 Fruits and drinks at the office
Next steps*
If you’re excited about working in a high-growth environment, taking ownership, and joining an ambitious team, we’d love to hear from you! Click below to apply and attach your CV. 💙
Please submit your application by
November 4th
. We’ll be accepting applications until then, and you can expect to hear from us after this date.
Our recruitment process typically includes a few stages, giving us the chance to get to know you and you the opportunity to learn more about the role and our team.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: United States
Workplace: Remote
Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more.
ROLE OVERVIEW:
Specright is looking for a Senior Customer Success Manager to drive customer adoption and success within a defined set of strategic customers. This individual should be comfortable at both consulting with and negotiating with C level executives, backed by a strong understanding of their business objectives. Key to this role is being able to articulate value, inspire and sell the future of Specright to encourage adoption and expansion. As a trusted advisor and coach, the Senior Customer Success Manager determines how Specright’s product can be effectively applied to support achievement of a company's strategic business goals.
KEY RESPONSIBILITIES:
- Own the full end to end customer journey and relationship post-implementation all the way through to renewal
- Develop a trusted advisor relationship with customer executive sponsors and decision makers such that all activities are closely aligned with the customer's business case and business strategy, allowing the full potential of their Specright solution to be realized
- Engage customers through workshops and EBRs to identify the key business objectives and outcomes that will reduce time to value and justify Specright through increased levels of business ROI
- Establish and oversee the customer's product adoption, feature training and development of best practices to continually drive incremental value and return on the customer's investment
- Facilitate the development of a community of like Specright customers, routinely sharing best practices and leveraging lessons learned
- Identify and grow opportunities and collaborate with sales teams to ensure growth attainment and customer retention / renewals
- Understand and assess customer requirements, level of adoption of the service and corporate structure as it applies to Specright roll out and adoption
- Drive ongoing key feature enablement
- Disseminate application and vertical best practices to each customer’s industry
- Serve as a mentor to peer CSMs and wider Client Services organization teams
- Ability to travel up to 30% of time in role to conduct strategic EBR customer onsites with senior Specright leadership
PREFERRED EXPERIENCE:
- 5+ years relevant work experience in a senior Account Manager or CSM type role, with at least two years supporting large strategic type customers
- Experience in SaaS account management or strategy consulting a plus
- Bachelor’s degree from a four year institution
- Ability to navigate complex customer organizations effectively
- Experience delivering highly effective executive-level presentations
- Proven experience managing large, complex SaaS project implementations
- Excellent presentation, written, and oral communication skills
IDEAL CANDIDATES HAVE:
- Desire to work in a highly fast paced environment where we are rapidly building out the Strategic customer motion at Specright. This role will have significant influence on workstreams to evolve the segmentation and engagement strategy for the customer lifecycle.
- Prior experience working with complex products that tie into the Salesforce ecosystem
- Working at companies that are in or tangentially related to the Spec Management or Packaging industries
We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes.
Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: New York, US [Hybrid]
Workplace: OnSite
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Data Centre Operations Engineer to join our expanding Infrastructure Operations team. Data Centre Operations is a ‘hands-on’ role that is critical to the continuing success of Kraken; you will join a highly motivated team that is responsible for managing the entire network and compute infrastructure for one of the world’s leading Cryptocurrency exchanges. We are looking for a dynamic and innovative self-starter with the ability to think “outside of the box” to solve complex problems in a sustainable way.
This role requires onsite work in New York/New Jersey area.
THE OPPORTUNITY
- Performs expert preventive and corrective on-site maintenance on critical exchange infrastructure
- Installs and configures complex server and networking systems
- Provides comprehensive on-site facility support, including installation, decommissioning, and break/fix work
- Manages contractors, subcontractors, and vendors to ensure compliance with site procedures
- Responsible for maintaining site-level asset accuracy, documentation, and ITAM, NetBox (IPAM, DCIM) updates. Ensuring all documentation and rack layouts remain accurate, audit-ready, and traceable
- Supports financial and capacity planning through cost projections and renewal tracking
- Leads or assists in capacity planning to maintain adequate spare capacity and plan timely backfills
- Assume on-call responsibilities and duties per the schedule & travel as needed to support physical data centre and office locations
- Monitors, maintains, and troubleshoots physical infrastructure, including on-call and travel duties as required
WHAT YOU BRING
- 3 + years experience of data centre operations in a highly security focused environment
- 3 + years experience working in a large-scale data centre environment
- Experience with power, cooling and airflow management of physical devices.
- Basic knowledge of IP addressing and subnets/gateway configuration.
- Demonstrated accountability for site or system ownership in a large-scale environment.
- Physical network work: precise cabling and patching to a port map, choosing the right optics and cables, and ordering and removing cross-connects with colocation providers.
- Change and access control: raising change tickets and working within maintenance windows. Site-access tickets, escorting visitors, and badge and door-controller faults.
- Logistics: inbound shipment tickets, loading-bay handoffs, and shipping kit between sites.
- New-site build-out: planning and executing new site installs, including rack layouts, patching and power plans, quote checks, and incident reports. This is project work as well as operations.
- Multi-region work: collaboration across the US, EU, UK and APAC.
- Strong documentation discipline and ability to maintain a single source of truth for assets, capacity, and dependencies.
- Understanding of financial planning or forecasting in an operational context.
- Ability to collaborate across teams and regions with transparency and professionalism.
- Ability to perform under pressure with high attention to detail.
- Physical labour skill, able to lift more than 25 kgs
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Paris; Munich; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an IP Rights Manager on the IP & Licensing team, you will own the operational backbone of how Mistral manages rights, obligations, and restrictions across the datasets we license. This role sits at the intersection of copyright, data protection, and AI, and exists because the volume and complexity of our data agreements have outgrown manual processes. You will work closely with the colleagues who negotiate our agreements commercially and legally, translating their work into systems, workflows, and databases that keep us compliant and scalable.
The IP & Licensing team is responsible for all content and data licensing at Mistral. Your work will directly determine whether we can use the data we acquire, how we track what we are allowed to do with it, and whether our clients and partners stay within the rights we grant them. You will build the infrastructure that makes legal analysis repeatable, not just advisory.
Your scope spans the full lifecycle of data-related agreements: clearing inbound data usage requests, codifying contract terms into structured metadata, tracking ongoing compliance obligations, and automating reporting. You will also design and run AI-powered workflows that handle contract review assistance, obligation extraction, and renewal alerts, turning legal judgment into scalable operations.
What You Will Do
- Clear inbound data usage requests by researching rights status, scope, obligations, and restrictions before data enters Mistral systems.
- Review data-related agreements and codify their key terms into structured metadata, maintaining the team's template library and playbook alongside Legal.
- Determine whether specific AI use cases are covered by third-party agreements, identify gaps, and recommend contract amendments.
- Build and maintain a central database as the single source of truth for every signed data-related agreement, covering permitted uses, confidentiality, and re-use permissions.
- Track ongoing compliance obligations and automate reporting, including renewal alerts and master licensing partnership administration.
- Develop and run AI workflows for contract review assistance, obligation extraction, and compliance monitoring.
- Verify provenance, ownership, and consents for acquired data, flagging obligations that must be tracked.
- Monitor that Mistral clients and partners operate within granted rights, administering the approval system that enforces legal restrictions.
What We're Looking For
- A bachelor's degree in law, publishing, information science, business, or a related field.
- 2 to 5 years of experience in copyright, permissions, licensing, legal operations, or contract administration, ideally in an AI, tech, or data-driven environment.
- Solid working knowledge of EU and US copyright law and contract administration, with demonstrated ability to interpret contracts independently.
- Strong attention to detail and discretion when handling confidential agreements.
- Clear written and verbal communication skills, with the ability to explain legal constraints to non-lawyers.
- A legal-ops mindset: you take initiative, anticipate needs through ambiguity, and think about how to operationalize legal analysis at scale.
- Comfort building agentic AI workflows in a complex enterprise environment; you are an AI power user, not just a consumer.
- Fluency in French, German, Spanish, or another European language is a plus, as is experience with CLM tools like Ironclad, prior work setting up AI workflows in a legal team, or contracting experience with publishing houses.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Data Analyst to be a key analytical partner to our Customer Success organization and our product-led, digital customer journey. You’ll shape how the business understands what drives adoption, retention, and expansion, analyzing how customers move from sign-up to activation, engagement, conversion, expansion, and renewal, and turning that into clear, actionable insight on the growth levers leadership can act on. Sitting within our centralized analytics function, you’ll work closely with Customer Success, Product, Growth, RevOps, and Data Engineering, bringing strategic thinking, deep PLG expertise, and the ability to turn complex data into clear recommendations that move the business forward. You’ll help define how digital and scaled success programs are measured, size opportunities, show where to invest next, and help shape the data foundations that underpin our AI and automation capabilities.
How we’re using AI today
On the Analytics team, we're thoughtfully embedding AI into how we work with data. That looks like using AI to accelerate SQL development, pressure-test interpretations, turn complex datasets into clear executive narratives, and increasingly, building Generative BI applications that let stakeholders explore and interrogate data on their own. We approach AI the same way we approach data quality: with clear standards, human accountability at every consequential decision, and a commitment to getting it right before it influences the business. Beyond our own workflows, our role is evolving to ensure 1Password has the data foundations, governance, and structure its broader AI transformation depends on.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years in analytics within complex B2B SaaS environments, ideally in a product-led or self-serve motion. B2C or hybrid B2B/B2C experience is a plus
- Strong PLG and customer lifecycle expertise, including activation, PQLs, cohort analysis, retention, churn, expansion, and growth modeling
- Experience partnering with Customer Success, Product, and Growth stakeholders and translating open-ended business questions into analytical frameworks
- Ability to synthesize complex analysis into clear recommendations and communicate them to senior leaders, influencing decisions and priorities
- Experience with experimentation (A/B testing), statistical modeling, or predictive techniques (e.g., churn or propensity modeling) in a business context
- Advanced SQL and strong experience with large-scale analytical datasets, including product usage and event data
- Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar)
- Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt
- Experience working with GTM and customer platforms such as Salesforce and a CS platform (Gainsight, or similar). Familiarity with product analytics tools (Amplitude, Segment, or similar) is a plus
What you can expect:
- The opportunity to do meaningful analytics work across adoption, retention, expansion, and digital success in a fast-moving, product-led SaaS environment
- Close partnership with Customer Success stakeholders and a direct line to leadership on the growth levers that matter most, contributing to how the organization measures performance and makes day-to-day decisions
- Involvement in building the data foundations and analytical standards that Customer Success and 1Password’s broader AI capabilities will depend on
- Exposure to how AI gets applied in customer analytics, including Generative BI and AI-assisted workflows across forecasting, anomaly detection, and insight generation
- Cross-functional collaboration across Customer Success, Product, Growth, Marketing, Finance, RevOps, and Data teams
- An environment where there’s a lot to build and your contributions will have real impact, ideal for someone who is eager to grow, take ownership, and make their mark
USA-based roles only: The annual base salary for this role is between $122,000 USD and $171,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $105,000 CAD and $147,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
The Partner Engagements Manager, Compliance Strategy will lead Checkout’s external-facing compliance strategy across banking, scheme and other strategic partner relationships.
You will own the operating model and delivery of compliance-related partner engagements, including annual reviews, periodic due diligence, requests for information, licensing and scheme initiatives, and readiness for product or geographic expansion. You will ensure that Checkout presents a consistent, accurate and well-evidenced view of its compliance framework, while converting external expectations into practical improvements to our roadmap, controls, processes and operating model.
The role combines strategic ownership, senior stakeholder management and hands-on delivery. You will lead complex engagements, advise Compliance leadership, build strong relationships with internal and external stakeholders, and develop the partner-engagement capability of the team, including managing and coaching Senior Analyst(s) as the structure is established.
WHAT YOU WILL DO
- Own the Compliance Strategy partner-engagement portfolio, prioritising work across banking partners, schemes and other strategic external stakeholders.
- Establish and continuously improve the operating model for partner engagements, including governance, roles and responsibilities, service standards, evidence expectations, response libraries, escalation routes and management information.
- Lead annual KYC AML partner compliance reviews, partner onboarding or refreshes, complex RFIs and other material external engagements from planning through to closure.
- Act as a senior Compliance representative in partner meetings, with high level input around Checkout’s compliance framework, risk management approach, policies, controls, governance and improvement plans with clarity and confidence.
- Provide oversight and challenge to response packs, control narratives, policy summaries, presentations and supporting evidence, ensuring consistency, accuracy and appropriate ownership.
- Lead compliance support for scheme, product-launch and geographic-expansion initiatives, ensuring external partner obligations and readiness requirements are identified, tracked and addressed.
- Translate partner feedback, requests and emerging expectations into strategic recommendations, roadmap priorities, control enhancements and process improvements.
- Build strong working relationships across Compliance, Legal, Risk, Product, Operations, Commercial, Finance, Technology and regional teams to align delivery and resolve dependencies.
- Maintain clear governance over engagement risks, issues, decisions, action plans and remediation, escalating material matters to the Head of Compliance Strategy and relevant governance forums.
- Produce concise and decision-useful updates for Compliance leadership, senior management and governance committees, including themes, trends, risks, commitments and delivery status.
- Partner with relevant second-line teams to ensure external engagement activity is consistent with the Compliance framework, risk appetite, regulatory obligations and the responsibilities of the three lines of defence.
- Coach, develop and set clear expectations for Senior Analyst(s).
- Create and implement a high-quality, scalable and collaborative partner-engagement framework.
- Identify opportunities to use better data, tooling, workflow design and documentation to improve response quality, reduce duplication and increase the resilience of the Compliance operating model.
- Represent Compliance Strategy in cross-functional strategic initiatives and take on other priorities that support long-term capability maturation.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Typically 3–5 years of experience in a similar role within compliance, regulatory compliance, risk, audit, legal or a related function in payments, fintech, banking or another regulated financial-services environment.
- Demonstrable experience leading external partner, banking, scheme, audit, regulatory or due-diligence engagements.
- Experience translating regulatory or partner expectations into practical requirements, delivery plans, governance and measurable improvements.
- Experience leading complex, cross-functional workstreams with multiple stakeholders, dependencies and deadlines.
- Experience coaching or managing people, setting priorities, giving feedback and creating clarity in a fast-moving environment.
- Strong understanding of the payments ecosystem and the compliance expectations relevant to banking partners, payment schemes and regulated financial institutions.
- Working knowledge of relevant compliance domains such as AML/CTF, sanctions, KYC/CDD/EDD, licensing, safeguarding, operational resilience, regulatory change or control assurance.
- Excellent written and verbal communication, including the ability to present complex issues, defend recommendations and influence senior stakeholders.
- Strong judgement and the confidence to challenge constructively, distinguish material from non-material issues and escalate appropriately.
- Strong organisational, analytical and project-management skills, with a track record of delivering high-quality outcomes under pressure.
- ICA, ACAMS or another relevant professional qualification is desirable.
HOW YOU WILL WORK AT CHECKOUT
- Be The Owner: Set direction, create accountability and ensure commitments are delivered.
- Talk Straight: Give clear, evidence-led advice and communicate difficult messages respectfully and early.
- One Team: Build alignment across functions and regions, sharing context and bringing people with you.
- No Room for Approximation: Set a high bar for accuracy, evidence, consistency and regulatory defensibility.
- Athlete Mindset: Plan rigorously, raise the standard and keep improving the capability of the function.
- Better Every Day: Turn recurring engagement friction into scalable processes, tools and operating-model improvements.
- Pace Matters: Balance urgency with thoughtful risk judgement and disciplined execution.
- Fundamentally Positive: Lead with trust, humility and a practical, solution-oriented approach.
WHAT SUCCESS LOOKS LIKE
- Partner engagement framework is clearly documented with detailed SLAs and communicated to all relevant stakeholders.
- Partner engagements are planned, governed and delivered consistently across the portfolio.
- Checkout is represented externally through clear, accurate, credible and coherent compliance narratives.
- Material risks, gaps and commitments are visible to the right stakeholders and managed through to resolution.
- Scheme, product and geographic-expansion initiatives receive timely and practical Compliance Strategy support.
- Partner feedback is converted into measurable improvements in processes, documentation, monitoring, tooling and capability.
- The Senior Analyst(s) and wider stakeholder network have clear priorities, effective ways of working and opportunities to grow.
- Compliance leadership has reliable management information to understand engagement themes, risks, capacity and progress.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote; United States; New York
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
As Enterprise Sales Lead - Financial Services, you’ll own our North America enterprise motion across Banking and Insurance, helping institutions put agents in front of customers, policyholders, and advisors that are safe, compliant, and fit the systems they already run.
In regulated industries, relationships are the currency, so we’re looking for a leader who already knows the buyers and the rulebook. This is a rare chance to join while the vertical is moving from pilots to production, with the mandate to win net-new logos, drive agent sales, and build the playbook and the team.
In this role, you will:
- Win net-new logos and drive adoption of ElevenLabs, including closing deals yourself and also building and scaling the team
- Own the enterprise Banking and Insurance function and playbook: strategy, pipeline, forecast, process, execution
- Define the enterprise ICP, sales methodology, and a repeatable motion for each of Banking and Insurance, including different buyers, regulators, and use cases
- Open doors through your own network of senior buyers, and turn early wins into the references the rest of the vertical will call
- Guide buyers through model-risk review, architecture review, and vendor security, bringing Risk, Compliance, and InfoSec in early
- Help customers pick a narrow, high-volume first use case in Banking (servicing, caller verification, collections, onboarding) and Insurance (claims intake, policy servicing, renewals), and scale from there
- Partner with our Forward Deployed Engineers, Product, Marketing, and Customer Success to co-build and share what the field teaches us
- Lead executive briefings, events, and high-stakes negotiations
- Bring a sharp view of the competitive landscape, including build-vs-buy and platform bundlers, to positioning and strategy
- Set the bar for sales culture, integrity, and customer-first execution
Requirements:
- 10+ years of enterprise sales experience, including at least 2 years leading a team.
- Track record selling into banks and/or insurers, and navigating Risk, Compliance, and InfoSec gatekeepers
- An established network of senior decision-makers in banking and/or insurance, so you can name the buyers you’d call in your first 30 days
- Passion for experimenting to find the positioning and messaging that wins in market, and turn what works into the playbook
- Experience building a new sales motion or playbook from scratch, whether as a founding leader or inside a larger company
- Deep fluency in banking and insurance regulation (model risk, third-party risk, data protection, consumer protection), which you can speak to without a briefing
- Seven-figure enterprise deals and complex, multi-stakeholder cycles
- Ability to be strategic and hands-on at once
- Executive presence at C-suite and board levels
- Low ego and hands-on: equally at home in a C-suite briefing and in the weeds of a prospecting list or Proof of Value. Motivated by impact and growth more than title
- Passion for the transformative potential of voice and conversational AI
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required.
There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Amsterdam, Netherlands and London, United Kingdom
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 8 - 12 years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
For Netherlands based hires: Estimated annual salary is between €111,000 - €174,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, San Francisco
Principal, GTM Automation, RevOps
What We're Looking For:
We're hiring a Principal for GTM Automation to document processes, build the AI agents and automation, and design improvements for our Revenue organization (Sales, Marketing, Customer Success, Partner, RevOps). This is a senior individual contributor role where you will build and maintain the automation needed to drive efficiency and reduce operational friction.
The hard part of this job is knowing where not to put an agent. You'll decide which parts of prospecting, account research, deal management, and renewals can be handed to AI systems, where a person has to stay involved, and how we confirm the output is right before a seller acts on it. You will work directly with Sales leadership, Revenue Operations, Enablement, and the data and engineering teams on tools that save sellers real time. Success is identified by creating systems that resolve mundane tasks and save people real time. We are looking for someone who has run agentic systems in production for a business team and can tell us what broke and what they changed.
Location:
Remote, Austin or San Francisco
What You'll Get To Do In This Role:
Design and build agentic workflows for repetitive revenue work such as account creation and enrichment, CRM updates, renewals, QBR prep, deal registration, account ownership, etc. Add RBAC, observability, error handling, etc. to make the systems as robust as possible.
Decide where AI and automation fit in the go-to-market motion, and where human judgment is still required.
Set the quality bar for agents in production: evals that run before every release, monitoring tied to pipeline and revenue, clear rules for sensitive data, and a tested rollback.
Own the architecture that connects agents to Salesforce, the data warehouse, enrichment and intent sources, and call data, so the next workflow reuses what the last one built.
Build the signal layer that feeds account prioritization, routing, and next-best-action. Product usage, intent, firmographic changes, and call transcripts all go in.
Review code and designs from stakeholders (analysts, Revenue Operations partners, etc.). Where version control, tests, or code review are missing, help put them in place.
Work with Sales, Marketing, and Customer Success leaders to find the work worth automating, and say no to the work that isn't. Measure adoption and business impact for everything that ships. Retire tools that the organization isn’t using.
Track new models, agent frameworks, and vendor tools, and decide what's worth adopting.
Document each system and who owns it, so it keeps running when you move on to the next one.
What We're Looking For In You:
10+ years in software engineering, data engineering, GTM automation, or revenue systems, with several years owning systems from design through production support at staff level or above.
At least one LLM-powered workflow or agent that a business team relied on in production. Be ready to walk us through how it called tools, handled failures, and was evaluated.
Strong Python or TypeScript, and strong SQL. You write tested code, and you can review AI-generated code well enough to catch what it gets wrong.
Hands-on Salesforce experience with the data model, Flow, APIs, and permissions, and a clear sense of how CRM data goes bad when automation writes to it. Comfort working directly in BigQuery, Snowflake, or a similar warehouse.
Experience integrating SaaS systems over REST APIs and webhooks, and tracing a failure back to its source.
Working knowledge of enrichment and signal tools such as D&B, ZoomInfo, and HG Insights, and a view on what to do when two sources disagree.
You can explain the same system to a sales VP in two sentences and to an engineer in a schema, and you can influence leaders on teams that don't report to you.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $184,000-$230,000.
Austin based hires: Estimated annual salary of $160,000 - $210,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, United Kingdom or Amsterdam, Netherlands
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Manager, Customer Engineering
The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion in Central Eastern Europe & Israel.
Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching, and enabling a high-performing team of quota-carrying technologists. You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation, and the delivery of measurable business outcomes across the entire customer journey.
This is a player-coach role where you have the ability and willingness to step into the field and lead by example. You will manage daily, forecast weekly, and hire always while remaining deeply connected to the technical, commercial, and operational realities of the customer engineering motion.
Key Responsibilities
Team Development & Performance:
Recruit, onboard, coach, and retain a diverse team of Customer Engineers across multiple levels. Set clear expectations, conduct regular 1:1s and performance reviews, and maintain a strong feedback culture that accelerates growth.
Pipeline & Forecasting:
Manage your team's opportunity pipeline, forecast new business and expansion outcomes weekly, and own the accuracy of your team's number. Identify risk early and coach reps on deal strategy.
Commercial Accountability:
Be accountable for your team's achievement of new business acquisition, expansion, adoption, and consumption targets. Partner closely with Sales, Customer Experience, Professional Services, and regional leadership on account planning and execution.
Deal Coaching & Technical Strategy:
Accompany Customer Engineers on critical customer calls, QBRs, discovery sessions, and PoC reviews. Provide real-time coaching on architecture, commercial positioning, and executive communication.
Operational Excellence:
Ensure the team operates efficiently within established GTM processes (forecasting, opportunity management, account planning, QBR cadence). Use dashboards and operational reviews to spot trends, unblock friction, and drive consistency.
AI & Productivity Enablement:
Champion the adoption of AI agents, LLMs, and automation tools across the team. Identify opportunities to reduce toil, improve response quality, and scale technical advisory impact.
Cross-Functional Leadership:
Serve as the voice of your team and your territory in leadership meetings. Partner with Product, Engineering, Support, Marketing, and Enablement to surface field feedback and advocate for customer and team needs.
Culture & Values:
Model Cloudflare's values and build an inclusive, high-performance team culture rooted in curiosity, ownership, and continuous improvement.
Minimum Qualifications
Experience:
5+ Years of proven experience leading quota carrying customer-facing technical teams in a SaaS, cloud, or infrastructure environment. Track record of hiring, developing, and retaining technical talent. Prior quota-carrying Solutions Engineering, Customer Engineering, Sales Engineering, or related technical field experience is strongly preferred.
Architectural Mindset:
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review.
Consultative & Advisory Skills:
Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Revenue Acumen:
Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles, SaaS metrics, ACV, renewal, and expansion motions.
Leadership & Coaching:
Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback.
Communication:
Exceptional written and verbal communication in both
English and Hebrew
with the ability to influence executives, peers, and cross-functional teams. Capable of representing the team in executive QBRs and regional business reviews.
AI Proficiency:
Familiarity with AI-augmented workflows, LLMs, and automation approaches that improve team productivity. Willing to lead by example in adopting AI tools.
Technical Fluency:
We do not expect managers to be hands-on engineers across every domain. Qualified candidates will demonstrate fluency in at least two or three of the following technical areas, with the ability to follow architecture discussions and coach reps:
Internet fundamentals:
Strong foundational understanding of how the Internet works, including DNS, HTTP(S), TCP/IP, and SSL/TLS.
Security:
Foundational knowledge of security concepts such as WAF, Bot Management, Zero Trust, SASE, and threat mitigation.
Performance:
Foundational knowledge of performance concepts such as caching, latency, content delivery, and traffic steering.
Platform / Cloud Fluency:
Hands-on experience with cloud platforms, edge services, APIs, automation, or developer tooling.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare Ecosystem Expertise:
Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads.
Scaled Management Experience:
Experience managing managers or teams distributed across regions and time zones.
GTM Process Design:
Track record of improving operational cadence, enablement, and forecasting discipline within a fast-growing technical sales organization.
Regulatory Knowledge:
Understanding of compliance frameworks such as PCI DSS, HIPAA, SOC 2, GDPR, or FedRAMP.
Hyperscaler / Digital Native Background:
Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education:
Undergraduate or graduate degree in Computer Science, Engineering, Business, or a related field.
Travel
This role may require travel up to 25–50% to attend customer meetings, team offsites, industry events, and in-person collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to team performance against new business acquisition, expansion, adoption, and retention targets.
Compensation
For Netherlands based hires: Estimated annual salary is between EUR 133,000 - 209,
000.
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
ГибридheadSydney
УдалённоSeoul
География найма не уточнена
Ireland; London, England, United Kingdom; You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone
УдалённоГеография найма не уточнена
Nur-Sultan, Kazakhstan
УдалённоseniorUnited States
ОфисWe consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Paris; Munich; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorRemote (United States | Canada)
ОфисLondon
УдалённоleadRemote; United States; New York; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
seniorГеография найма не уточнена
Distributed
seniorExperience managing managers or teams distributed across regions and time zones