Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: San Jose, California or Remote
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location:
San Jose, California (Hybrid)
Annual salary:
USD 140,000 - USD 185,000
Type:
Full Time
Reports to:
VP of Marketing
The Role
As our Sr. Marketing Manager, Accessories, you will own go-to-market for new Nex Playground accessories and merchandise.
That includes travel cases, skins, protectors, mounting solutions, extra cables, and Nex merch and apparel.
You'll lead the first phase of every launch: taking new products to market through our direct-to-consumer and e-commerce channels, including Amazon and TikTok Shop. Your job is to prove each product works: real consumer demand, product-market fit, and a healthy margin structure. Once a product is proven, you'll hand it off to our commercial team to scale into retail, with the story and data they need to start early retailer conversations.
This role is ideal for a marketer who loves launching products, reads the numbers closely, and can orchestrate many teams toward one clear outcome.
What You'll Do
Phase 1 Go-to-Market
Own end-to-end launch plans for new accessories and merch, from concept through launch and early sales.
Develop positioning, messaging, and launch assets that make each product easy to understand and want.
Provide input on pricing, bundles, and assortment in partnership with Product and Finance.
Orchestrate launches across our D2C store, Amazon, and TikTok Shop.
Prove Product-Market Fit
Define success metrics before launch, such as demand, conversion, attach rate, ratings and reviews, return rates, and contribution margin.
Design and run tests across pricing, bundles, offers, and creative to learn quickly.
Build clear recommendations to scale, iterate, or sunset each product based on results.
Cross-Functional Orchestration
Partner with our growth and performance marketing experts to plan and optimize paid, social, and marketplace programs.
Work with Creative, Content, and Social teams on assets for PDPs, TikTok, email, and the Nex website.
Coordinate with Product and Operations on launch timing, inventory, and forecasts.
Brief and manage vendors and partners for merch and apparel programs as needed.
Handoff to Scale
Package results, consumer insights, and the sell-in story so our retail management team can begin early retailer conversations.
Transition proven products to the commercial team with a repeatable launch playbook.
Consumer Insight
Bring the voice of the customer into every decision, using reviews, social listening, and community feedback.
Identify gaps and opportunities that shape the future accessories roadmap.
What You'll Bring
Experience
8+ years in product marketing or go-to-market roles for consumer products, ideally in accessories, consumer electronics, gaming, toys, or lifestyle brands.
A proven track record of launching products through D2C and Amazon.
TikTok Shop or social commerce experience is strongly preferred.
Experience with merchandise or apparel programs is a plus.
Skills & Strengths
Strong commercial acumen across unit economics, pricing, margin, and demand forecasting.
Data-driven decision maker who is comfortable with marketplace, e-commerce, and marketing analytics.
Excellent writer and storyteller who can make simple products feel compelling.
Highly organized, with the ability to run several launches at once.
Collaboration & Mindset
A natural orchestrator who aligns people without needing direct authority.
Test-and-learn mindset, with the judgment to move fast and the discipline to measure.
Comfortable in a small, fast-moving environment with evolving priorities.
Passion for building products and experiences that families love.
What Success Looks Like
A clear accessories roadmap that has cross-functional alignment of new accessories and merch that compliment our platform & ecosystem strategy
A customer-led insights process that guides and supports key decisions on new products, driven by tangible market and customer research
Business plans and GTM plans that are fully documented and positioned for success with sign-off from the leadership team before new accessories move into production and marketing team action around the plan
Clear messaging, value proposition, and pricing recommendations for new products that support the business plan/thesis
Successful GTM orchestration across multiple internal teams, from the product teams to the marketing communications teams that assemble the creative and deliverables to drive new launches, meet the sales goals, and sustain the business plan
Initial learnings in market with a first launch phase of growth to validate the business contribution of the accessory and establish a growth path before broader commercial business development (retail development, international expansion, etc)
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Distributed; Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin TX, San Francisco CA, NYC, Atlanta GA OR Denver CO
About the role
The GTM Intelligence team helps Cloudflare's go-to-market organization make faster, better decisions with trusted data. We work with Sales, Technical Sales, Services, Finance, and our central Data teams to make sure the people who sell, deploy, and support Cloudflare get consistent, reliable answers to the questions that matter most.
We're looking for a Senior GTM Analytics Manager to set and execute the vision for how information scales across Cloudflare's technical customer-facing teams. You'll support Pre- and Post-Sales Operations, Solutions Engineering, Forward Deployed Engineering, and Professional Services.
This role is less about building more dashboards or doing one-off deep dives and more about building the foundations to support true self-serve analytics. You will focus on single source of truth artifacts, strategic alignment of metrics to actions, and the data models, metric definitions, and context layers that let anyone in these organizations get a trustworthy answer that fits their needs. That person might be an executive, a frontline manager, an engineer in the field, or an AI agent working for any of them.
You'll be a technical expert and a strategic partner in one. You'll be as comfortable reviewing a dimensional model with Data Engineering as you are agreeing a metric definition with a VP of Professional Services. And you'll be our go-to voice on how analytics should change now that more and more questions get answered through AI.
This is a senior individual contributor role with wide influence and no direct reports.
What you'll do
Define and drive a multi-year strategy for how Pre-Sales, Post-Sales, Solutions Engineering, FDE, and Professional Services find, trust, and use data, including a maturity model and a phased roadmap.
Act as a thought leader on scaling information in an AI-first world, working out how semantic layers, governed metrics, and well-built context let AI assistants and agents give accurate, consistent answers grounded in our business.
Review the current mix of dashboards, reports, and tools across these teams. Create a plan to consolidate them, retire duplicates, and move toward a single source of truth.
Define, document, and carry out the official metrics for the teams you support.
Keep metric definitions aligned with corporate definitions from Finance and Data, and resolve conflicts between teams with clear, defensible logic.
Act as the main business and technical partner to the central Data team for the stakeholders you support.
Influence and review the design of data models across systems such as Salesforce, professional services tools, product usage and telemetry, support, and finance.
Design how people get answers: self-serve access, natural-language and AI-assisted querying, embedded insights in daily workflows, and curated metric catalogs.
Set up a formal intake and governance process for new metric and data requests, including prioritization, ownership, certification, and change management.
Build trusted relationships with leaders in Sales, Solutions Engineering, FDE, Professional Services, Customer Success, Operations, Finance, and Data.
Explain complex technical and analytical ideas clearly to executives so they can make decisions.
Desirable Skills, Knowledge, and Experience:
8+ years in analytics, business intelligence, analytics engineering, or GTM/Services operations at a high-growth B2B SaaS or technology company.
Direct experience supporting at least one of the following: Pre- or Post-Sales Operations, Solutions/Sales Engineering, Forward Deployed Engineering, Professional Services, or Customer Success. You understand how these teams work, how they're measured, and how their data is created.
Deep data modeling expertise, including dimensional modeling, entity design, and metric layer design. You can review and challenge a data model, not just consume one.
Expert SQL skills and hands-on experience with modern data stack tools such as BigQuery, dbt, or a semantic/metrics layer (for example dbt Semantic Layer, LookML, or Cube).
Strong working knowledge of GTM and services systems data, such as Salesforce, professional services automation tools, and product usage or telemetry data.
A clear, informed view on how AI changes analytics, including semantic layers, retrieval and context design for LLMs, text-to-SQL, and agent-based access to governed data, plus the data foundations those need to be accurate.
A track record of defining and rolling out source-of-truth metrics across multiple stakeholder groups, including handling disagreements over definitions.
Proven ability to lead complex, cross-functional programs without formal authority, and to influence executives and engineers alike.
Excellent written and verbal communication skills, including turning ambiguous business questions into precise technical requirements and back again.
BA/BS in a quantitative, technical, or business field. A Master's in Data Science, Analytics, Computer Science, or an MBA is a plus.
Compensation
Compensation may be adjusted depending on work location.
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $167,000 - $230,000.
For New York City based hires: Estimated annual salary of $160,000 - $220,000.
For Colorado - Remote based hires: Estimated annual salary of $146,000 - $200,000.
Application Deadline: ~January 2027
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Barcelona, Spain
Workplace: hybrid
⚓ About Click&Boat
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy.
Click&Boat is the European leader in boat rentals, with over €170M in annual GMV and a community of 2.4M+ registered users across 150+ countries worldwide. Our marketplace makes boating accessible around the globe, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To fuel our next phase of growth, we're hiring a Team Lead US to relaunch and develop our US market and build the team behind it, based in our Barcelona office.
🚤 The role
We're looking for a Team Lead US to join our crew in Barcelona and drive the relaunch and development of the US market: building a high-quality boat fleet, developing strong relationships with boat owners and operators across the US, and leading a growing team responsible for supply acquisition, owner retention, and fleet performance.
This is a hands-on leadership role combining team management, recruitment, commercial execution, and operational excellence. You'll directly manage 6 to 10 team members, with the team expected to grow as the US market develops, and you'll put in place the processes needed to scale our US operations.
You'll report to our VP Supply and work in close partnership with them to set priorities and build scalable acquisition and account management processes.
Because you'll be working from Barcelona with US-based owners and operators, your working hours are 11:00 to 20:00 (Barcelona time), to stay aligned with the US market.
🛟 What floats your boat
Grow the US fleet
Define boat acquisition priorities by location, boat category, and owner profile.
Lead prospecting and onboarding, focusing on owners who can bring valuable, reliable supply to the platform.
Ensure new listings meet Click&Boat's quality standards.
Identify opportunities to expand our presence in key US markets and boating destinations.
Retain and develop owners
Build strong relationships with key owners and operators across the US.
Spot owners at risk of becoming inactive and put retention plans in place.
Improve availability, calendar accuracy, pricing, and listing quality across the fleet.
Help owners maximize their performance and generate more bookings through Click&Boat.
Improve fleet performance
Monitor supply performance and identify barriers to booking conversion.
Improve owner responsiveness, booking acceptance rates, and the overall renter experience.
Analyze performance data to prioritize high-impact initiatives.
Make sure supply development drives sustainable growth in bookings and revenue.
Lead, recruit and scale the team
Directly manage 6 to 10 team members, with scope to grow the team as the US market develops.
Recruit, onboard, and develop new team members to support the expansion.
Set clear objectives, monitor performance, and coach your team to help them succeed.
Build a high-performing team with strong commercial execution and accountability.
Establish scalable acquisition and account management processes in close partnership with the VP Supply.
🧭 What you bring aboard
3+ years of relevant experience, including proven experience managing a commercial, supply, or account management team.
A demonstrated ability to recruit, onboard, and develop talent.
A track record in customer acquisition, account management, retention, and performance improvement.
The ability to combine strategic planning with hands-on execution in a fast-moving environment.
Strong analytical skills and a data-driven approach to decision-making.
Excellent communication and relationship-building skills.
Full proficiency in English is required.
Willingness to work from our Barcelona office between 11:00 and 20:00 to align with US business hours.
🌊 Bonus points (great to have, never a dealbreaker)
Knowledge of the US market.
Experience in a marketplace, travel, or rental business.
Additional languages, where relevant to the role.
🗺 The hiring journey
HR call with our Head of Talent Acquisition
Deep-dive with our VP Supply (including a mock call and a small business case)
Validation call with our COO
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
⛵ What awaits you aboard
🎯 Build a market from the ground up: you lead the relaunch of the US market and shape the team that makes it happen.
🌍 Exposure to the US market from Barcelona: work with US owners and operators while enjoying life in Barcelona.
🏖 23 days of paid leave.
🌴 8 extra days off (CAB days).
🍽 Restaurant tickets: €3.50 per worked day, 100% paid by CAB.
💶 Flexible retribution.
💪 Wellhub (sport & wellbeing discounts).
💻 Hybrid working arrangement: 4 days per week in our Barcelona office.
🚤 Boat licence: -40% via partnerships.
⛵ Boat hire vouchers for friends & family, no commission when you're on board, 50% commission for your immediate family.
🚲 Free bike parking, and discounted car parking with OCW.
Contract: Full-time, permanent.
Team: 8 to 10 direct reports.
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit "apply to this job" 🚀
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset, the sea is open to all. 🌊
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Staff Software Engineer – Data
Do you want to join a team of talented engineers building the next generation of real-time data platforms that power analytics and data-driven experiences across PlayStation? As part of our Data Platform team, you will play a key technical leadership role in designing and evolving the Real-Time Analytics Platform (RTAP), enabling high-throughput, low-latency analytics and stream processing at PlayStation scale.
The Software Engineers within our Platform Engineering Group design, build, document, and operate large-scale distributed data platforms that support real-time and near real-time analytics across PlayStation. You will solve complex distributed systems challenges, evolve our streaming and analytics architecture, integrate AI-powered platform capabilities, and improve scalability, reliability, performance, and developer productivity.
We’re looking for someone who is passionate about distributed systems, real-time analytics, and building scalable data platforms. You will work closely with Engineering, Product, Infrastructure, Security, and Data Engineering teams to shape technical strategy, influence architecture across organizations, mentor engineers, and help drive the long-term evolution of PlayStation’s data platform.
Responsibilities
·
Design, build, and operate large-scale distributed data systems that power real-time and near real-time analytics,, and data-driven applications across PlayStation.
·
Lead the architecture and evolution of RTAP’s stream processing and analytics platforms, improving scalability, reliability, performance, and developer productivity.
·
Own critical platform capabilities end-to-end from architecture and implementation through production operations, performance optimization, reliability, and lifecycle management.
·
Build and optimize distributed data services using technologies such as Apache Flink, Spark Structured Streaming, ClickHouse, and Apache Druid to support high-throughput, low-latency workloads.
·
Partner with Data Engineering teams to integrate batch and streaming workloads using modern lakehouse architectures and build interoperable, scalable data platforms.
·
Build AI-powered capabilities to automate engineering workflows, improve data quality, simplify platform operations, accelerate troubleshooting, and enhance developer productivity.
·
Establish technical standards and engineering best practices for distributed systems, stream processing, data modeling, query optimization and platform reliability.
·
Mentor engineers across the organization by reviewing architecture, designs, and code while raising the technical bar through coaching and technical leadership.
·
Partner with Product, Infrastructure, Security, and Platform Engineering teams to define long-term technical strategy and deliver scalable platform capabilities aligned with business priorities.
·
Investigate and resolve complex production challenges involving high-throughput, low-latency distributed systems, ensuring high availability and operational excellence.
·
Participate in the team's production support and on-call rotation, leading incident response, conducting root-cause analysis, and implementing reliability improvements that strengthen the platform over time
·
Evaluate emerging technologies and distributed data platforms, recommending investments that improve scalability, reliability, developer productivity, and cost efficiency.
Requirements
·
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
·
8+ years of experience designing and building large-scale distributed systems, with expertise in real-time data processing, analytics, or data platform engineering.
·
Strong proficiency in
Python
, with experience building production-grade distributed systems and data processing applications. Experience with
Scala
is beneficial for supporting and evolving existing platform components.
·
Hands-on expertise designing and operating large-scale stream processing applications using
Apache Flink
,
Apache Spark Structured Streaming
, or equivalent distributed streaming technologies.
·
Production experience designing, operating, and optimizing distributed analytics platforms using
ClickHouse
,
Apache Druid
, or equivalent high-performance OLAP/analytics databases, including query optimization, data modeling, and performance tuning at scale.
·
Experience building and consuming event-driven data pipelines using
AWS MSK
,
Apache Kafka
, or equivalent messaging platforms, with a focus on developing reliable, scalable data processing applications.
·
Experience applying
AI/ML techniques and modern AI tooling
to automate engineering workflows, improve data pipelines, simplify platform operations, and enhance developer productivity.
·
Strong systems design skills with the ability to evaluate architectural trade-offs across scalability, latency, throughput, consistency, reliability, and cost.
·
Demonstrated technical leadership through architecture ownership, mentoring engineers, and influencing technical decisions across multiple teams.
Nice to Have
·
Experience with
Databricks
,
Apache Iceberg
, or modern lakehouse architectures, with the ability to design and integrate batch and streaming workloads into scalable, production-grade data platforms.
·
Experience building or operating
multi-tenant, self-service data platforms
supporting multiple engineering organizations.
·
Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment.
Your First 90 Days
30 Days:
Develop a strong understanding of the platform’s architecture, capabilities, engineering practices, and roadmap.Begin contributing to architecture discussions, feature development, design reviews, and production support.Build relationships within the team as well as across the Data Platform organization.
60 Days:
Take technical ownership of a major platform capability or architectural area.
Identify opportunities to improve scalability, performance, reliability, or developer productivity.Collaborate with Data Engineering, Infrastructure, Product, and other partner teams on cross-platform initiatives.
90 Days:
Lead the design and delivery of key roadmap initiatives for the team..Influence technical direction across teams and mentor engineers on distributed systems and platform engineering best practices.Establish clear architectural recommendations for the next phase of the platform’s evolution.
In 90 days, you will have a detailed understanding of the
Real-Time Analytics Platform
and its role within PlayStation’s broader data ecosystem. You will be comfortable owning complex distributed systems initiatives, partnering closely with Product and Engineering teams, and driving large-scale solutions from architecture through production delivery.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$198,200
—
$297,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
Mistral builds AI systems that enterprises run on their own terms, in finance, manufacturing, defense, healthcare, and the public sector. The Solution organization turns customers' hardest problems into AI they own, run, and scale on Mistral. It is one of the fastest-growing functions in the company: 650 people by end of 2026, across EMEA, the US, and Asia-Pacific, delivering measurable business outcomes for enterprise customers worldwide.
The Solution organization includes Deployment Strategists, Applied AI Engineers, Infrastructure Solution Architects, and Applied Scientists. They work with enterprise customers from pre-sales through implementation and deliver AI systems that produce measurable business outcomes.
Solution Operations is the function that makes this scale. It runs staffing and capacity planning across regions, the go-to-market motion by industry vertical and capability, delivery processes and tooling, the data behind our decisions, and value and customer-success measurement, with hubs in Europe, North America, and Asia-Pacific.
We are hiring a Head of Solution Operations. We are looking for an entrepreneurial COO or a former Forward Deployed Engineer with years of experience. This is a build-the-1-to-10 role: you will take a young, fast-growing function and turn it into the operating system that lets Solution scale from hundreds to thousands of people without losing what makes it work. You will lead a team of program leads and regional operators across three continents, and work as a business partner to Solutions leadership.
WHAT YOU WILL DO
- Own the Solution operating system end to end. One process from pre-sales to post-sales, a single source of truth for people, projects, and opportunities, the Solution tooling stack, and safety, security, and compliance built into how the team works.
- Industrialize what already works. Turn delivery and vertical playbooks, staffing frameworks, and the value and ROI methodology into reusable assets the whole team runs on, and drive their adoption in every geography.
- Build the global operating model. Keep core operations centralized while ensuring real adoption and the right local adaptation across EMEA, the US, and Asia-Pacific, with full-stack regional operators on the ground.
- Staff demanding customer engagements. Own capacity planning and forecasting, skills-to-project matching, time-to-staff, utilization, and bench health across all geographies.
- Make customer success measurable. Stand up delivery-outcome measurement and customer-satisfaction systems, and run the feedback loop that turns field learnings into product requirements and reusable IP.
- Make AI-native operations the default. Build internal tools, agents, and automations that remove manual work from planning, staffing, reporting, and delivery follow-ups, starting with your own team.
- Lead and grow the team. Hire, mentor, and develop program leads and regional operators, raise the technical bar of the function, and build the hiring plan for its next phase.
- Partner across functions. Work daily with Solution leadership, regional Sales leadership, Product and Engineering, RevOps, and Talent Acquisition, and bring executive judgment on where to invest, slow down, or say no.
HOW WE WORK IN SOLUTION
- We care about people and outputs. What matters is what you ship.
- The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not copying what worked before.
- We say what we mean. Feedback is direct and given because we care. No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
ABOUT YOU
Whatever your path, you bring:
- Extensive leadership experience, with demonstrated impact building and leading teams or functions in a fast-scaling environment.
- A track record of industrializing something handcrafted but working: processes, systems, and teams that scaled an order of magnitude without losing what made them work.
- The ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution. You are hands-on and biased toward action.
- Data-driven and AI-fluent: you build the internal tools, automations, dashboards, and AI workflows you rely on.
- Global operating range: you work naturally across geographies and cultures, with the executive presence to hold a room with C-level stakeholders and the credibility to challenge senior leaders.
- Stakeholder management: you align competing priorities and drive decisions without formal authority.
- Fluent in English; additional languages are a plus.
IDEALLY
- Experience in enterprise software, AI, or deep-tech delivery, or top-tier strategy consulting on complex technical transformations.
- Experience operating at global scale across EMEA, the US, and Asia-Pacific.
- Hands-on experience building AI-native operations: automating workflows with LLMs and agents rather than prompting a chatbot.
- MBA or advanced degree preferred.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Satellite Systems Senior Technician
- Department: Global Manufacturing Organisation
- Reports to: Head of MAITE Spain
- Location: Valencia, Spain
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Satellite Systems Senior Technician, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Execute initial satellite power-on, firmware flashing, and subsystem communication verifications.
- Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments.
- Work with Git repositories to manage test code, track updates, and verify software builds.
- Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters).
- Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira.
- Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities.
- Assist in managing activities related to satellite launch campaigns.
- Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S.
- Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles.
- Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met.
What we’re looking for
Must haves:
- Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role.
- 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts.
- Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git.
- Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault.
- Experience using lab equipment such as power supplies, multimeters, and oscilloscopes.
- Excellent communication skills, with particular attention to detail in procedures, preparation, and execution.
- Ability to read and interpret technical drawings, assembly instructions, and schematics.
- Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.
Nice to haves:
- ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures.
- Space or satellite AIT (Assembly, Integration, and Testing) background.
- Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing).
- Experience using Atlassian Cloud (Jira, Confluence).
- Lean & Six Sigma experience.
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
THE OPPORTUNITY:
As VP, Operations (Degree Programs), you'll lead our Strategy and Operations Function for all of our Degrees, including Nursing, Imaging, and Respiratory programs housed under Stepful College. Degree programs have more regulation, longer timelines, and higher clinical-site requirements than our certificate programs. You will own the operating model that allows us to scale them without losing outcome quality, student satisfaction, or compliance.
You will lead strategy, organizational design, budget, and contribution to Stepful's growth. You'll lead a layered team of Operations Directors and Clinical Leaders who independently drive their own initiatives forward while you set the direction, standards, and operating rhythm that enables our degree programs to scale.
This role reports to our SVP, Operations, and is hybrid in NYC (with regular travel to our campuses and clinical sites).
WHAT YOU’LL DO:
- Lead and evolve Stepful College’s operating model, currently organized by Schools (Nursing, Imaging, and Respiratory), each led by an Ops Director in partnership with Clinical and Academic Leaders and Faculty.
- Set the strategy to deliver our degree programs at the highest quality at scale. Build the operating cadence that lets each School Lead run their school independently while you manage the full portfolio of degree programs.
- Own the department's budget and resource allocation, making tradeoffs across schools and geographies.
- Design how the department is organized as it grows, including where to add leadership layers and which senior roles to hire next.
- Lead Operations and Clinical Leaders who own their programs end to end, coaching them and setting clear expectations for performance and accountability across every layer of the department
- Partner with Learning, Product, Legal, Growth, and Workforce Solutions to grow enrollment, deliver an exceptional student experience, and meet the needs of our healthcare employer partners.
- Push AI adoption across schools.
WHAT YOU’LL BRING:
- 12+ years of experience, including 5+ years leading multi-layered organizations (managers of managers) in operations or program leadership
- A track record of owning a department or business unit, including its strategy, budget, and org design, and scaling it through significant growth
- Experience leading regulated, licensure-track education programs (such as nursing or allied health), including direct work with state boards and accreditors
- Proven ability to drive workflows across multiple domains at once, and to build operating systems that let your leaders move independently
- Executive communication skills: clear, concise writing and the ability to align executives, regulators, faculty, and employer partners
- A highly analytical, data-driven approach to diagnosing problems and making decisions
- Comfort leading in a fast-paced, sometimes ambiguous environment, and a willingness to get into the details when it counts
- Genuine curiosity about AI and a habit of experimenting with it to improve how your teams work
BONUS POINTS IF:
- You've worked at a high-growth startup or in a venture-backed healthcare or EdTech company
- You have a clinical background (e.g., RN or registered radiologic technologist)
- You've run multi-state or multi-campus operations, or launched new campuses or integrated acquired schools
- You hold an advanced degree (e.g., MBA, MSN, EdD)
INTERVIEW PROCESS:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
BENEFITS AND COMPENSATION:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $230,000 - $260,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: St. Louis, Missouri
Workplace: OnSite
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
We are looking for a highly accomplished Sterile Processing Clinical and Lab Instructor to teach our 3-week Sterile Processing Technician program in St. Louis. Stepful’s programs are designed to support students at every step of the way, from getting certified by the CRCST (Certified Registered Central Service Technician) to finding high-quality healthcare jobs.
This is a 1099 contract role that requires in-person instruction, so candidates are ideally local to the program site (St. Louis, MO) or willing to travel for the duration of the course. Travel and lodging support is available for instructors who are not local to the program site.
What you’ll do:
- Teach hands-on skills to students in an in-person lab setting
- Demonstrate proper technique for a given skill and provide live step by step tasks for students to perform
- Assess students’ lab and clinical competency for skills and provide feedback
- Review and evaluate the required skills students must demonstrate
- Communicate regularly with students over email and other communication tools
- Join weekly meetings to receive guidance and direction from the internal team at Stepful
- Provide ongoing support, troubleshoot issues, and prepare and plan for future modules, as needed
What you’ll bring:
- 3+ years of experience teaching sterile processing, with knowledge of course development, instruction, evaluation, and academic advising
- 3+ years of experience working as a certified Sterile Processing Technician at a clinical setting
- Sterile Processing Tech Certification
- Experience with digital tools for teaching and reading lesson plans
- Experience teaching students of diverse backgrounds and abilities
- Stellar writing and communication skills
- Ability to work 30 - 40 hours per week
Interview Process:
- Intro Call with Talent Team
- Case Study Assignment
- Final Interview
The hourly pay rate for this opportunity is $40.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Card Acquisition team is critical in bringing our exciting product vision to life. Like any other financial company, our first impression is essential in communicating trust and value to our customers and partners. We're a dynamic, innovative team that drives card acquisition and growth. We are passionate about creating seamless and engaging experiences that attract and convert users into loyal customers. Our team leverages the latest technologies and data-driven insights to optimize the onboarding funnel and drive meaningful impact.
What You'll Do
With the support of your team's tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will support the operations and availability of your team's artifacts by creating and monitoring metrics, escalating when needed, and supporting "keep the lights on" & on-call efforts.
You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.
What We Look For
You have a total of 1.5+ years of experience as a software engineer.
You have experience shipping web apps using declarative UI frameworks like React or Vue
You have experience shipping mobile apps using native or cross-platform languages like React Native
You have experience designing, developing and launching APIs at scale using languages like Kotlin or Python.
You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor's degree in a related field.
Base Pay Grade
- L
Equity Grade
- 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
CAD $133,000 - $183,000.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Card Acquisition team is critical in bringing our exciting product vision to life. Like any other financial company, our first impression is essential in communicating trust and value to our customers and partners. We're a dynamic, innovative team that drives card acquisition and growth. We are passionate about creating seamless and engaging experiences that attract and convert users into loyal customers. Our team leverages the latest technologies and data-driven insights to optimize the onboarding funnel and drive meaningful impact.
What You'll Do
With the support of your team's tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will support the operations and availability of your team's artifacts by creating and monitoring metrics, escalating when needed, and supporting "keep the lights on" & on-call efforts.
You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.
What We Look For
You have a total of 1.5+ years of experience as a software engineer.
You have experience shipping web apps using declarative UI frameworks like React or Vue
You have experience shipping mobile apps using native or cross-platform languages like React Native
You have experience designing, developing and launching APIs at scale using languages like Kotlin or Python.
You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor's degree in a related field.
Base Pay Grade
- L
Equity Grade
- 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year:
$165,000 - $225,000
USA base pay range (all other U.S. states) per year:
$146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco; Remote; New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns it. The function is new as of this quarter. The foundation exists; most of what it needs to become does not.
Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work runs on, along with the competency and quality programs built on top of it: onboarding, ongoing product and process training, and quality assurance. You'll define what this function is responsible for, what it deliberately isn't, and the roadmap that gets it there.
Your goal is to help CX specialists succeed: build confidence, develop the skills to handle complex customer issues, and consistently meet their performance targets through practical learning and support tailored to their needs.
You'll lead a team that carries the execution, and you'll stay hands-on through a build phase where most of the system doesn't exist yet: designing the architecture, writing the first version of the standards, proving the model before handing it off. This is a role for someone with a point of view on where support enablement is headed in an AI-assisted org, and the bias for execution to get there.
WHAT YOU'LL DO
- Own the knowledge infrastructure strategy end to end: the architecture, the consolidation path off our current fragmented surfaces, the governance model, and the platform decisions. This covers the full content surface: enablement and training, product best practices, troubleshooting, and product support.
- Architect that knowledge to be structured, retrievable, and reliable enough to serve both human and AI consumers.
- Own the standards for support competency at Harvey: what "ready" means from onboarding through mastery, how it's measured, and how readiness is maintained against a product that changes weekly.
- Own the quality system as the diagnostic layer on top of the infrastructure. Where knowledge is wrong, missing, or unfindable it should route back into the platform rather than into a training backlog.
- Build the release-to-readiness loop with Product and Product Ops and the mechanism that converts what's shipping into organizational readiness ahead of the ticket volume.
- Design a balanced, audience-appropriate learning strategy. Choose the right mix of instructor-led sessions, self-paced modules, written documentation, short-form video, peer learning, and in-workflow guidance for each audience, type of content, and level of urgency.
- Build and lead the team that maintains the system: hire ahead of need, set a high bar, and scale the team's capability in step with the organization it serves.
- Measure the system by its downstream outcomes: specialist ramp time, attainment of performance targets, speed to competency on new releases, resolution quality, and deflection through self-serve and agent-handled resolution. Combine quantitative metrics with structured specialist feedback, turn the findings into targeted action plans, and report on effectiveness to leadership
- Use AI in the work itself, not just as a consumer of it: generating and maintaining content, detecting staleness and gaps from ticket signal, and automating the parts of enablement that shouldn't need a person. Treat the team's own leverage as something to keep raising.
- Partner with the AI Support team, Engineering, Product, and GTM Enablement to make sure the knowledge layer serves every surface that depends on it, and own the agent-facing content itself.
WHAT YOU HAVE
- 8+ years across knowledge management, support enablement, education, trust & safety, or a related function, including experience building or leading a team and owning a system rather than a program.
- 4+ years managing teams in a high-volume environment serving enterprise customers.
- Demonstrated experience in architecting knowledge to be serviceable at scale. You've built a knowledge system serving a large user and AI agent population, and you can speak to the architecture decisions and what they bought you.
- A point of view on what enablement becomes when agents handle the first line and specialists only see the hard cases: how the competency bar moves, what training is for, and which parts of the traditional playbook stop applying. You're rebuilding the function for where support is going, not porting what worked before.
- Track record of owning a consolidation or platform migration that retired fragmented surfaces and got an organization onto one system.
- Experience launching, managing, and improving knowledge or training platforms, with measurable operational improvement to show for it.
- Data-driven approach to measuring impact: comfortable defining success metrics, instrumenting ramp, quality, and resolution outcomes, and using what they show to decide where to invest.
- Strong instructional design range, including the judgment to choose the right format for each learning need and to adapt content for different audiences, tenure levels, and learning preferences.
- Experience working in fast release cycles and adapting content rapidly as products and processes evolve.
- Deep familiarity with AI-assisted support workflows and what it takes for an agent and a specialist to handle complex technical customer issues with confidence.
- Experience building content for AI systems as well as people, or a clear point of view on what changes when both are consuming the same knowledge base.
- Strong cross-functional instincts, you know how to partner across Product, Engineering, AI, and GTM to get the right things built and adopted without needing to own the technology yourself.
- Excellent communication skills and the presence to establish credibility for your team's work across the organization.
- Bonus: experience supporting a legal, regulated, or otherwise high-stakes customer base.
COMPENSATION
$144,000 - $216,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is an 18-month contract.
You are:
You are a motivated self-starter, fluent in Latin American Spanish, passionate about baseball, and experienced in the technical audio field. You are enthusiastic about delivering an authentic dialogue experience for the MLBTheShow project within San Diego Studio.
As it turns out
:
San Diego Studio is seeking a Speech Localization Specialist – Spanish Commentary, to join our award-winning team and craft high-quality audio for MLBTheShow, an annual product. As part of our team, you will have the opportunity to work with some of the most quality-driven developers in the industry, on one of the most exciting, immersive games for Sony PlayStation.
Coordination & Teamwork:
Working closely with the San Diego Studio Commentary Team, you will collaborate with the U.K.-based localization team to support the Spanish-language localization effort. This requires great attention to detail on the grammatical structure of Latin American Spanish. Collaborating with the audio and commentary teams on-site in San Diego, you will grow and foster positive relationships with our internal sound and production development team.
Technical Proficiency & Creative Skills
: You will be encouraged to contribute your technical expertise and innovative approaches to continuously elevate the quality of Spanish commentary and audio post-production across the team. You should have an in-depth understanding of the dialogue pipeline, including recording, editing, and mastering. You will work at the forefront of evolving technologies and creative processes, applying your strong problem-solving skills to navigate challenges and develop innovative solutions.
Implementation:
You bring deep expertise in integrating dialogue into games and improving the systems that support it, with a focus on elevating both quality and efficiency.
Communication Skills
:
You demonstrate strong ownership and accountability in your work, while fostering effective collaboration and communication across a diverse range of internal departments at San Diego Studio.
Qualifications
:
Minimum 3 years of experience, or 1 shipped AAA title or film/television project in a Lead role.
Proven record of professionally written and verbal communication skills
Fluent in Latin American Spanish, with the ability to translate seamlessly from English
In-depth knowledge of the sport of baseball
Proven leadership and teamwork skills.
Ability to work on tight deadlines while maintaining focus and professionalism
Fluent in all phases of dialogue production and post-production, preferably with interactive audio.
Comfortable with Digital Audio Workstations (DAWs)
Experience implementing game audio using proprietary tools
Experience with Microsoft Excel and database management.
Relevant accredited education in the field of audio \ sound design \ television \ broadcasting \ game design.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$43.61
—
$65.43 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
seniorСША; Nex employees may be expected to collaborate with colleagues across different time zones
seniorГеография найма не уточнена
ГибридleadBarcelona, Spain
United States, Remote; Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment
ГибридheadParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks