Location: Tel Aviv-Yafo, Gush Dan, Israel
About At-Bay
We are an insurance company built by cybersecurity experts, leveraging our technology and security expertise to better understand digital risks and, thus, build better insurance products and services. We help clients by providing insurance products, guidance on their security issues, and active risk management. Like software, digital risk is eating the world and we aim to empower businesses to thrive in this ever-changing landscape.
We are distributed globally with hubs in San Francisco, New York City, Atlanta, and Tel Aviv. We have aggressive plans to scale our business and believe the best way to make that happen is to immediately invest in further developing our teams.
Responsibilities
Join the
Cyber Engineering team
, part of At-Bay's
Data department
, collaborating closely with Cyber Researchers, Data Scientists, Data Engineers, and R&D teams to build the technology behind our cyber insurance products.
Design, build, and scale backend systems that power both customer-facing products and internal security and insurance tools - work that is actively used by our insurance teams and customers every day.
Leverage AI throughout your work
- both as an integral part of your development workflow and as a core component of the production solutions you build.
Own challenging, business-critical software problems end to end: from design through deployment, monitoring, and iteration.
Write well-tested, organized, and robust code that supports a rapidly growing, international organization.
Work in a modern engineering environment with continuous integration and deployment on cloud-based infrastructure.
Take full ownership of your code - respond quickly to bugs and ensure new and existing services run smoothly in production.
Communicate openly and proactively with engineers across teams to solve problems, share knowledge, and deliver high-quality software with fast turnaround.
Requirements
5+ years of hands-on backend engineering experience, with strong proficiency in
Python
Proven experience designing and building
large-scale, production-grade platforms
Solid understanding of
cyber security and networking
concepts
Strong experience with
relational databases
(e.g., PostgreSQL, MySQL)
Excellent communication skills in
Hebrew and English
Advantage
Experience with
Go
Experience building and deploying in
cloud environments
(preferably AWS)
Experience with
microservices architecture
Experience with
NoSQL databases
(e.g., Elasticsearch, DynamoDB)
Experience collaborating with
research or data science teams
Location:
Tel Aviv, Israel (near the train station and main bus stops) · Hybrid- 3 days in office
What you'll get
A
competitive salary
and benefits package
A genuine emphasis on
work-life balance
— we mean it, not just say it
Beautiful offices in the
heart of Tel Aviv
, easily accessible by train and bus
Smart, passionate, and fun colleagues who take pride in their work
Challenges you won't find anywhere else — we're a unique blend of a fast-moving tech startup, an international firm, and an insurance company
Learn more at
at-bay.com
Задачи:
— Архитектура, разработка и поддержка full-stack программных платформ для команд инфраструктуры и операций.
— Ведение технического дизайна систем для обработки и анализа инфраструктурных и операционных данных в масштабе.
— Разработка backend-сервисов и API для сбора, обогащения и запросов данных.
— Создание и поддержка веб-интерфейсов с расширенным поиском и фильтрацией для технических пользователей.
— Проектирование и реализация ETL и конвейеров обработки данных для структурированных и полуструктурированных источников.
— Обеспечение полной контейнеризации приложений и готовности к продакшену с использованием Docker и Kubernetes.
— Выступать техническим лидером по вопросам дизайна систем, производительности, надежности и поддержки.
— Сотрудничество с платформенными, инфраструктурными, безопасностными и продуктовыми командами для формирования долгосрочной стратегии.
— Установление и поддержание лучших инженерных практик по тестированию, качеству кода, документации и готовности к эксплуатации.
— Ревью дизайнов и кода, повышение технического уровня команды.
— Выявление системных проблем, снижение технического долга, улучшение масштабируемости и опыта разработчиков.
Требования:
— Опыт работы на позиции Staff или Senior Full Stack Software Engineer с комплексными продакшен-системами.
— Способность работать самостоятельно в условиях неопределенности и доводить решения до конца.
— Сильные навыки backend-разработки, включая дизайн API и работу с данными.
— Опыт создания приложений с обработкой, трансформацией и анализом данных.
— Владение одним или несколькими backend-языками: C#, Python, Go, Java.
— Хорошие знания SQL и опыт работы с реляционными базами данных.
— Практический опыт с Docker и контейнеризацией приложений.
— Понимание распределенных систем и облачного нативного дизайна.
— Опыт работы с CI/CD и современными процессами разработки.
— Отличные технические суждения, коммуникация и влияние без формальной власти.
Преимущества:
— Опыт проектирования и эксплуатации систем на Kubernetes.
— Знакомство с PostgreSQL, MySQL или аналогичными базами.
— Опыт с ETL, аналитическими платформами или инструментами для операционных данных.
— Знание облачных платформ GCP или AWS.
— Опыт создания внутренних платформ или инструментов для инфраструктуры, SRE, DevOps или платформенной инженерии.
— Понимание наблюдаемости, оптимизации затрат, надежности и автоматизации инфраструктуры.
Образование и опыт:
— Степень бакалавра в области компьютерных наук или эквивалентный практический опыт.
— Обычно 10+ лет профессионального опыта в разработке ПО с подтвержденным владением крупными или критичными системами.
Задачи:
— Архитектура, разработка и поддержка full-stack программных платформ для команд инфраструктуры и операций.
— Ведение технического дизайна систем для обработки и анализа инфраструктурных и операционных данных в масштабе.
— Разработка backend-сервисов и API для сбора, обогащения и запросов данных.
— Создание и поддержка веб-интерфейсов с расширенным поиском и фильтрацией для технических пользователей.
— Проектирование и реализация ETL и конвейеров обработки данных для структурированных и полуструктурированных источников.
— Обеспечение полной контейнеризации приложений и готовности к продакшену с использованием Docker и Kubernetes.
— Выступать техническим авторитетом по вопросам дизайна систем, производительности, надежности и поддержки.
— Сотрудничество с платформенными, инфраструктурными, безопасностными и продуктовыми командами для формирования решений в соответствии с долгосрочной стратегией.
— Установление и поддержание лучших инженерных практик по тестированию, качеству кода, документации и готовности к эксплуатации.
— Ревью дизайнов и кода, предоставление рекомендаций и повышение технического уровня команды.
— Выявление системных проблем, снижение технического долга и улучшение масштабируемости платформы и опыта разработчиков.
Требования:
— Опыт работы на позиции Staff или Senior Full Stack Software Engineer с комплексными производственными системами.
— Способность работать самостоятельно в условиях неопределенности и доводить решения до конца.
— Сильные навыки backend-разработки, включая дизайн API и работу с интенсивными данными сервисами.
— Опыт создания приложений, основанных на данных, включая сбор, трансформацию и анализ.
— Владение одним или несколькими backend-языками: C#, Python, Go, Java.
— Хорошие навыки SQL и опыт работы с реляционными базами данных.
— Практический опыт с Docker и контейнеризацией приложений.
— Понимание основ распределенных систем и облачного дизайна приложений.
— Опыт работы с CI/CD и современными процессами разработки ПО.
— Отличное техническое суждение, коммуникационные навыки и способность влиять без формального авторитета.
Предпочтительный опыт:
— Проектирование и эксплуатация систем на Kubernetes.
— Знакомство с PostgreSQL, MySQL или аналогичными базами данных.
— Опыт работы с ETL-конвейерами, аналитическими платформами или инструментами для операционных данных.
— Опыт работы с облачными платформами GCP или AWS.
— Опыт создания внутренних платформ или инструментов для инфраструктуры, SRE, DevOps или платформенной инженерии.
— Понимание наблюдаемости, оптимизации затрат, надежности и автоматизации инфраструктуры.
Образование и опыт:
— Степень бакалавра в области компьютерных наук или смежной области, либо эквивалентный практический опыт.
— Обычно 10+ лет профессионального опыта в разработке ПО с подтвержденным владением крупными или критическими системами.
Задачи:
— Архитектура, разработка и поддержка full-stack программных платформ для команд инфраструктуры и операций.
— Ведение технического дизайна систем для обработки и анализа инфраструктурных и операционных данных в масштабе.
— Разработка backend-сервисов и API для сбора, обогащения и запросов данных.
— Создание и поддержка веб-интерфейсов с расширенным поиском и фильтрацией для технических пользователей.
— Проектирование и реализация ETL и конвейеров обработки данных для структурированных и полуструктурированных источников.
— Обеспечение полной контейнеризации приложений и готовности к продакшену с использованием Docker и Kubernetes.
— Выступать техническим авторитетом по вопросам дизайна систем, производительности, надежности и поддержки.
— Сотрудничество с платформенными, инфраструктурными, безопасностными и продуктовыми командами для формирования решений в соответствии с долгосрочной стратегией.
— Установление и поддержание лучших инженерных практик по тестированию, качеству кода, документации и готовности к эксплуатации.
— Ревью дизайнов и кода, предоставление рекомендаций и повышение технического уровня команды.
— Выявление системных проблем, снижение технического долга и улучшение масштабируемости платформы и опыта разработчиков.
Требования:
— Опыт работы на позиции Staff или Senior Full Stack Software Engineer с комплексными производственными системами.
— Способность работать самостоятельно в условиях неопределенности и доводить решения до конца.
— Сильные навыки backend-разработки, включая дизайн API и работу с интенсивными данными сервисами.
— Опыт создания приложений, основанных на данных, включая сбор, трансформацию и анализ.
— Владение одним или несколькими backend-языками: C#, Python, Go, Java.
— Хорошие навыки SQL и опыт работы с реляционными базами данных.
— Практический опыт с Docker и контейнеризацией приложений.
— Понимание основ распределенных систем и облачного дизайна приложений.
— Опыт работы с CI/CD и современными процессами разработки ПО.
— Отличное техническое суждение, коммуникационные навыки и способность влиять без формального авторитета.
Предпочтительный опыт:
— Проектирование и эксплуатация систем на Kubernetes.
— Знакомство с PostgreSQL, MySQL или аналогичными базами данных.
— Опыт работы с ETL-конвейерами, аналитическими платформами или инструментами для операционных данных.
— Опыт работы с облачными платформами GCP или AWS.
— Опыт создания внутренних платформ или инструментов для инфраструктуры, SRE, DevOps или платформенной инженерии.
— Понимание наблюдаемости, оптимизации затрат, надежности и автоматизации инфраструктуры.
Образование и опыт:
— Степень бакалавра в области компьютерных наук или смежной области, либо эквивалентный практический опыт.
— Обычно 10+ лет профессионального опыта в разработке ПО с подтвержденным владением крупными или критическими системами.
Задачи:
— Архитектура, разработка и поддержка full-stack программных платформ для команд инфраструктуры и операций.
— Ведение технического дизайна систем для обработки и анализа инфраструктурных и операционных данных в масштабе.
— Разработка backend-сервисов и API для сбора, обогащения и запросов данных.
— Создание и поддержка веб-интерфейсов с расширенным поиском и фильтрацией для технических пользователей.
— Проектирование и реализация ETL и конвейеров обработки данных для структурированных и полуструктурированных источников.
— Обеспечение полной контейнеризации приложений и готовности к продакшену с использованием Docker и Kubernetes.
— Выступать техническим авторитетом по вопросам дизайна систем, производительности, надежности и поддержки.
— Сотрудничество с платформенными, инфраструктурными, безопасностными и продуктовыми командами для формирования решений в соответствии с долгосрочной стратегией.
— Установление и поддержание лучших инженерных практик по тестированию, качеству кода, документации и готовности к эксплуатации.
— Ревью дизайнов и кода, предоставление рекомендаций и повышение технического уровня команды.
— Выявление системных проблем, снижение технического долга и улучшение масштабируемости платформы и опыта разработчиков.
Требования:
— Опыт работы на позиции Staff или Senior Full Stack Software Engineer с комплексными производственными системами.
— Способность работать самостоятельно в условиях неопределенности и доводить решения до конца.
— Сильные навыки backend-разработки, включая дизайн API и работу с интенсивными данными сервисами.
— Опыт создания приложений, основанных на данных, включая сбор, трансформацию и анализ.
— Владение одним или несколькими backend-языками: C#, Python, Go, Java.
— Хорошие навыки SQL и опыт работы с реляционными базами данных.
— Практический опыт с Docker и контейнеризацией приложений.
— Понимание основ распределенных систем и облачного дизайна приложений.
— Опыт работы с CI/CD и современными процессами разработки ПО.
— Отличное техническое суждение, коммуникационные навыки и способность влиять без формального авторитета.
Предпочтительный опыт:
— Проектирование и эксплуатация систем на Kubernetes.
— Знакомство с PostgreSQL, MySQL или аналогичными базами данных.
— Опыт работы с ETL-конвейерами, аналитическими платформами или инструментами для операционных данных.
— Опыт работы с облачными платформами GCP или AWS.
— Опыт создания внутренних платформ или инструментов для инфраструктуры, SRE, DevOps или платформенной инженерии.
— Понимание наблюдаемости, оптимизации затрат, надежности и автоматизации инфраструктуры.
Образование и опыт:
— Степень бакалавра в области компьютерных наук или смежной области, либо эквивалентный практический опыт.
— Обычно 10+ лет профессионального опыта в разработке ПО с подтвержденным владением крупными или критическими системами.
Задачи:
— Архитектура, разработка и поддержка full-stack программных платформ для команд инфраструктуры и операций.
— Ведение технического дизайна систем для обработки и анализа инфраструктурных и операционных данных в масштабе.
— Разработка backend-сервисов и API для сбора, обогащения и запросов данных.
— Создание и поддержка веб-интерфейсов с расширенным поиском и фильтрацией для технических пользователей.
— Проектирование и реализация ETL и конвейеров обработки данных для структурированных и полуструктурированных источников.
— Обеспечение полной контейнеризации приложений и готовности к продакшену с использованием Docker и Kubernetes.
— Выступать техническим авторитетом по вопросам дизайна систем, производительности, надежности и поддержки.
— Сотрудничество с платформенными, инфраструктурными, безопасностными и продуктовыми командами для формирования решений в соответствии с долгосрочной стратегией.
— Установление и поддержание лучших инженерных практик по тестированию, качеству кода, документации и готовности к эксплуатации.
— Ревью дизайнов и кода, предоставление рекомендаций и повышение технического уровня команды.
— Выявление системных проблем, снижение технического долга и улучшение масштабируемости платформы и опыта разработчиков.
Требования:
— Опыт работы на позиции Staff или Senior Full Stack Software Engineer с комплексными производственными системами.
— Способность работать самостоятельно в условиях неопределенности и доводить решения до конца.
— Сильные навыки backend-разработки, включая дизайн API и работу с интенсивными данными сервисами.
— Опыт создания приложений, основанных на данных, включая сбор, трансформацию и анализ.
— Владение одним или несколькими backend-языками: C#, Python, Go, Java.
— Хорошие навыки SQL и опыт работы с реляционными базами данных.
— Практический опыт с Docker и контейнеризацией приложений.
— Понимание основ распределенных систем и облачного дизайна приложений.
— Опыт работы с CI/CD и современными процессами разработки ПО.
— Отличное техническое суждение, коммуникационные навыки и способность влиять без формального авторитета.
Предпочтительный опыт:
— Проектирование и эксплуатация систем на Kubernetes.
— Знакомство с PostgreSQL, MySQL или аналогичными базами данных.
— Опыт работы с ETL-конвейерами, аналитическими платформами или инструментами для операционных данных.
— Опыт работы с облачными платформами GCP или AWS.
— Опыт создания внутренних платформ или инструментов для инфраструктуры, SRE, DevOps или платформенной инженерии.
— Понимание наблюдаемости, оптимизации затрат, надежности и автоматизации инфраструктуры.
Образование и опыт:
— Степень бакалавра в области компьютерных наук или смежной области, либо эквивалентный практический опыт.
— Обычно 10+ лет профессионального опыта в разработке ПО с подтвержденным владением крупными или критическими системами.
Задачи:
— Отвечать за качество продукта и принимать решения о выпуске релизов.
— Проектировать и поддерживать E2E, API и интеграционные тесты с использованием JavaScript/TypeScript.
— Создавать и улучшать автоматическое покрытие тестами, с акцентом на API и сервисный уровень.
— Интегрировать автоматические тесты в CI/CD пайплайны.
— Использовать AI-инструменты для генерации и поддержки тестов, критически оценивая их качество и ценность.
— Создавать надежную тестовую инфраструктуру, включая тестовые данные, фикстуры и контрактные тесты.
— Выполнять ручное и исследовательское тестирование там, где автоматизация не подходит.
— Тесно сотрудничать с разработчиками и продуктовыми командами для превращения требований в тестируемые сценарии.
— Исследовать проблемы в продакшене с помощью логирования и инструментов наблюдаемости, вносить результаты в тестовый набор.
Требования:
— Опыт автоматизации тестирования не менее 3 лет с JavaScript/TypeScript.
— Глубокие знания JavaScript или TypeScript.
— Практический опыт с Playwright или Cypress.
— Опыт тестирования API (Postman или аналог).
— Опыт работы с CI/CD.
— Хорошее понимание веб-приложений и сетевых технологий, включая CORS.
— Опыт работы с базами данных MySQL, MongoDB, Redis или DynamoDB.
— Опыт работы с AWS, логированием, отладкой и наблюдаемостью.
— Практический опыт использования AI-инструментов для разработки и автоматизации тестирования.
— Способность оценивать риски качества и уверенно принимать решения о выпуске.
— Английский язык на уровне C1 и выше.
Условия:
— Полностью удаленная работа.
— Долгосрочное сотрудничество в международной среде.
— Высокий уровень ответственности и влияние на стратегию тестирования.
— Современный стек автоматизации и активное использование AI в разработке.
— Реальное влияние на качество продукта и решения о релизах.
— Частная медицинская страховка.
— Карта MultiSport.
— Матчинг 0%.
УдалённоseniorГеография найма не уточнена, офис: Kraków
Задачи:
— Разработка игровых механик: бизнесы, инвентарь, семьи, ивенты
— Работа с MySQL и Redis
— Перевод новых модулей на TypeScript
— Оптимизация производительности при высоком онлайне
— Диагностика проблем и утечек памяти
— Code review
Требования:
— Уверенный Node.js/JavaScript, включая callback-style и событийный код
— MySQL: оптимизация запросов, индексы, connection pools, slow queries
— Опыт с Redis
— Понимание производительности Node.js и memory leaks
— Базовый TypeScript
— Git, командная разработка
Будет плюсом:
— RAGE:MP, SA-MP, FiveM, alt:V или другие game-server SDK
— ClickHouse
— highload/legacy production
— Vue 3
Условия:
— Работа над игровым проектом
— Удалённый формат
— Full-time
— Конкурентное вознаграждение, обсуждается индивидуально
Задачи:
— Разработка игровых механик: бизнесы, инвентарь, семьи, ивенты
— Работа с MySQL и Redis
— Перевод новых модулей на TypeScript
— Оптимизация производительности при высоком онлайне
— Диагностика проблем и утечек памяти
— Code review
Требования:
— Уверенный Node.js/JavaScript, включая callback-style и событийный код
— MySQL: оптимизация запросов, индексы, connection pools, slow queries
— Опыт с Redis
— Понимание производительности Node.js и memory leaks
— Базовый TypeScript
— Git, командная разработка
Будет плюсом:
— RAGE:MP, SA-MP, FiveM, alt:V или другие game-server SDK
— ClickHouse
— highload/legacy production
— Vue 3
Условия:
— Работа над игровым проектом
— Удалённый формат
— Full-time
— Конкурентное вознаграждение, обсуждается индивидуально
Location: Amman, Jordan
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits.
Perform any other job-related duties related to work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
At least 2 years experience in a similar field.
Willing to travel and work extra hours when needed.
Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
Experience in operating systems (Linux and MS Windows).
Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
Knowledge in Directory Services (AD & LDAP).
Excellent personal skills
Professional effective communication, verbal and written
Customer oriented mentality
Details oriented and a team player
Initiative and self-managed
Time management and result oriented
Experience in one or more of the below is a plus:
Experience in large enterprise environments with emphasis on payments, remittance solutions.
Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge of PKI Infrastructure and Certificate Authorities.
Knowledge of database engines (MySQL and NoSQL Databases).
Knowledge of server and client operating systems (Linux Distros, MS Windows).
Knowledge in Object Storage management.
Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
Location: Los Angeles, USA
Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential by building secure, reliable, and scalable internal systems that keep the company running smoothly.
As a
Staff Full-Stack Software Engineer
specializing in AI, you will personally design and build the AI agent capabilities and product experiences for an internal enterprise intelligence platform. This includes the retrieval, orchestration, and reasoning layer that sits on top of a semantic data layer built and maintained by a partner data engineering team. You’ll turn these capabilities into search, chat, and workflow experiences that help leaders find information and make decisions faster. This is a hands-on, coding-majority role. You’ll build the agents, prompts, tool integrations, and full-stack product surface yourself.
You’ll work directly with product owners, system leads, and domain experts across HR, Finance, IT, Legal, and Workplace to understand real workflows. You’ll also work closely with a partner data engineering team that owns ingestion, the semantic layer, and the underlying data model. You will consume and help shape requirements for that layer rather than building it yourself. Your work will directly improve how Rioters hire, plan, spend, onboard, and operate at scale.
The ideal candidate is a deeply experienced full-stack software engineer who has personally shipped AI-enabled products at scale, is comfortable building in ambiguous and evolving problem spaces, and takes ownership of systems from the first commit through production operation.
The role will report to the Manager of Enterprise Systems Engineering.
Responsibilities:
Build and maintain an orchestrator + specialist-agent architecture (retrieval, tool use, structured outputs, multi-step reasoning) on top of a semantic data layer owned by a partner data team.
Design and implement retrieval and grounding for RAG/semantic search use cases: embeddings, reranking, citation of evidence, and techniques to reduce hallucination.
Integrate agents with internal and external tools/APIs (function/tool calling) to let them take real actions, not just answer questions.
Build the full-stack application layer, APIs, and UI that exposes AI-powered search, chat, and workflow experiences to end users.
Instrument AI features with observability for quality, latency, token usage, and cost, and use it to drive iteration and tuning.
Iterate on prompts and model choices quickly, with sensible fallback behavior when a model, tool, or retrieval step fails or returns low-confidence output.
Apply solid engineering fundamentals: source control, code review, automated testing (unit, integration, functional), CI/CD, and on-call for the systems you own.
Required Qualifications:
Bachelor's degree in Computer Engineering, Computer Science, Information Systems, or related field (or equivalent professional experience delivering enterprise technology solutions).
8+ years of professional experience in full-stack software development
Practical, end-to-end experience building RAG or agentic systems: retrieval, tool-calling, structured outputs, multi-step reasoning, and verification/evaluation loops, not just familiarity with LLM APIs.
Experience designing and running evaluation approaches for nondeterministic systems: curated datasets, automated metrics, human review, and production feedback.
Experience establishing basic AI observability (quality, safety, reliability, latency, token usage, cost) for features you build.
Working understanding of AI security and responsible-use risks, prompt injection, tool abuse, data leakage, access control, model limitations, sufficient to build safeguards into what you ship.
Deep hands-on programming experience in Node, TypeScript, React.
Experience with modern frameworks (e.g., NextJS, NestJS).
Experience building RESTful and GraphQL APIs, working with relational (e.g., PostgreSQL, MySQL) and non-relational (e.g., Redis) databases.
Comfortable with cloud infrastructure and deployment: AWS, containers (Docker), orchestration (Kubernetes), CI/CD pipelines.
Familiar with software engineering best practices: automated testing, code review, monitoring/observability, security and performance considerations.
Desired Qualifications:
Deep practical knowledge of retrieval-augmented generation and semantic search, including embedding and reranking models, retrieval design, grounding, citations, and evaluation.
Experience with agent platforms (e.g., LangGraph, AutoGen, CrewAI, or comparable), vector databases, and multi-agent orchestration patterns.
Working familiarity with Python and lakehouse/data-catalog concepts (e.g., Databricks, Unity Catalog), enough to collaborate effectively with the data engineering team, without needing to own pipeline build-out.
Experience shipping an internal AI product from scratch as part of a small, fast-moving team, comfortable with a "scrappy MVP, iterate" delivery style rather than a fully-specified roadmap.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about finding
innovative solutions to complex technical problems
, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
About the role...
As a Senior Site Reliability Engineer, you will work closely with both product and platform engineering teams to ensure Duolingo’s sophisticated distributed systems and products are built and maintained with extraordinary quality, and operated in measurable and scalable ways.
🧠 You will...
Collaborate with internal teams to identify sources of instability in distributed systems and drive operational excellence
Support core infrastructure (i.e understand, diagnose, and debug these systems in production)
Provide system design consulting, develop software platforms/frameworks, and conduct launch reviews and root cause analysis
Maintain and document sustainable postmortem/incident response practices
Advocate for and implement changes that improve reliability, scalability, and velocity
Reduce the burden of toil with iterative development of tooling and automation
Collaborate with engineering teams to release new features and become an authority on our services
✅ You have...
Experience identifying and solving issues in large-scale distributed systems
Experience with Java, Kotlin, Python or Go
An understanding of containerization toolsets and container orchestration technologies (Docker, Mesos, Kubernetes, Nomad, etc)
⭐ Exceptional candidates will have...
Experience in improving automation and tooling to reduce service maintenance toil
Proven experience driving improvements to incident response processes
Experience assessing reliability and troubleshooting issues in Dynamo, MySQL, and/or PostgreSQL databases
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$182,800
—
$247,300 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Requirements
2+ years with Python including strong knowledge of data libraries (pandas, multiprocess, Google Cloud SDK)
2+ years of experience in ETL/ELT technologies (REST API, GraphQL, DBT, etc. ) and data pipeline orchestration (e.g., Airflow, Astronomer, DBT cloud, etc)
Hands-on experience with Snowflake
Problem-solving and root cause analysis in live production systems along with experience querying and transforming large volumes of data, data quality and data validation
Experience in SQL (SQL Server, Oracle, MySQL, BigQuery, Snowflake)
Comfortable working with serialized data format (JSON, AVRO, XML, CSV) as well as compressed and encoded files
Comfortable with ingesting data using REST APIs, data transformations and data loading/unloading techniques
English proficiency sufficient to work in an international environment
Nice to have
Capable of designing and implementing data pipelines over cloud architecture
Experience working with CI/CD deployments
Experience working with GIT
We offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota;
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Internal conferences, workshops and meetups for learning and experience sharing
Gym membership compensation
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Anna
hh@itransition.com
Location: London, United Kingdom
Workplace: fully
About InvestEngine
We’re a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we’re just getting started.
We’ve been featured by
MoneyWeek
,
Finder
and
Forbes
, and we’re growing fast with big ambitions.
About the Role
We’re looking for a
Senior Backend Engineer
to join our
Payments Team
and help us strengthen and scale a business-critical part of our platform.
You’ll work on complex backend challenges across payment flows, integrations and system reliability. You’ll contribute to architecture, improve system stability and scalability, and help evolve the technical foundations of our Payments domain.
You’ll collaborate closely with Engineering, Product, Compliance, Operations and other business teams to build reliable solutions and improve critical operational processes.
What You’ll Do
Design, develop and maintain backend services in
Python 3.11 using Django / DRF
Contribute to the architecture and long-term technical development of our Payments systems
Build and improve
RESTful APIs
and integrations
Work with complex backend and legacy systems and identify root causes of technical problems
Continuously improve system performance, reliability and scalability
Investigate and resolve production issues and recurring problems
Work with
MySQL
and
Redis
Participate in architectural discussions and contribute to technical decisions
Identify and reduce technical debt
Improve development processes, code quality and engineering practices
Collaborate with Product, Compliance, Operations and Business teams
Contribute to the evolution of our architecture and internal engineering tools
What We’re Looking For
4+ years of experience in backend development
Strong Python skills and deep knowledge of
Django
or similar frameworks
Solid understanding of
relational databases, caching and high-performance backend systems
Experience with
REST APIs, service design and distributed systems
Experience working with complex or legacy systems
Ability to independently investigate complex technical problems and identify root causes
Experience working with production systems and improving their stability
Strong ownership and ability to make sound technical decisions
Familiarity with Git, CI/CD practices and modern engineering workflows
Strong communication and problem-solving skills
English B2+
and fluent Russian
Nice to Have
Experience working in
fintech, payments or another regulated industry
Familiarity with
AWS and Docker
Experience with
RabbitMQ, Kafka
or other message brokers
Experience with payment providers or financial integrations
Contributions to open source or personal side projects
How We Work
We’re a lean, collaborative team where engineers have a real influence on architecture, technical decisions and engineering culture.
We value
ownership, curiosity and continuous improvement
. You’ll have the autonomy to make technical decisions and work on meaningful, business-critical systems without micromanagement or unnecessary bureaucracy.
Within the Payments team, you’ll help build systems that remain
stable, reliable and scalable as the business grows
.
What We Offer
Impact from day one
— work on business-critical Payments systems
Technical growth
— influence architecture and technical decisions
Hands-on engineering
— solve complex backend challenges across production systems
Modern tech stack
— Python 3.11, Django, MySQL, Redis, AWS, GitHub, TeamCity
Remote-first and flexible
— work from anywhere, at your own pace
Unlimited vacation
— take time off when you need it, no fixed limits
Supportive team
— thoughtful, skilled colleagues who care about quality and results
Hiring Process
Intro call with our Talent team
Technical interview with the Backend team
Gamified cognitive assessment to understand how you think and problem-solve
Final conversation with our CTO
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal
About the role
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Network Security Engineer to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare products from Magic Transit Infrastructure Protection, Argo Smart Routing, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.
Responsibilities
Communicate with customers via chat, email, and phone
Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
Work with Engineering and Product teams to improve the products and tools
Desirable Skills, Knowledge, and Experience:
Self-driven and capable of learning new technologies / systems / features with little guidance
Fundamental understanding how the Internet works (OSI Model)
Advanced understanding of modern internet protocols like TCP and UDP
Computer Networking fundamentals, experience with iptables and looking glass
Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
Packet capture analysis
Experience in command line and tools, including curl, dig, traceroute, openssl, git
Experience troubleshooting DNS, SSL / TLS, HTTP
Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS
Experience writing scripts in Bash, Python, JavaScript or other scripting language
Experience in working as part of a team in a customer-facing role
Bonus Points
You are fluent in German, Japanese, French, Spanish, Portuguese, or Mandarin
You have worked with PostgreSQL, MySQL, MS SQL, and other database servers
You are familiar with Cloudflare and are actively using our platform
Compensation
Compensation may be adjusted depending on work location.
For Lisbon based hires: Estimated annual salary of €
38,000-52,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
|
London
, UK |
Lisbon
,
Portugal
About the Team
Cloudflare operates one of the largest and most interconnected anycast networks on the Internet. To make that happen, a complex orchestra of IP address configuration and distributed systems need to be in harmony to deliver packets from users, through our edge network and then onwards to our customers origin servers or networks.
On the Addressing team, you will architect, program, and maintain core software services that enable large corporate networks to be protected by Cloudflare. Recent projects range from IP conservation efforts, supporting use cases for Policy driven IP address assignment, designing traffic engineering tools that improve the quality of service for billions of users around the world, and building customer APIs to control BGP dynamically.
The Addressing team works closely with our system reliability engineers, network engineers and product engineering teams to build automated systems that span the entire Cloudflare stack.
About the role
We are looking for talented Software Engineers to join our small but growing team. You will work on a range of microservices written mainly in Go. You’ll be designing and developing new APIs and data models to manage our rapidly expanding addressing needs.
The ever growing suite of Cloudflare products and services means our addressing tools are always evolving. You will have the opportunity to take on very impactful projects critical for Cloudflare. You will spend time learning the inner workings of our edge routers, servers, DNS and IP provisioning pipelines. You will work closely with other engineers to understand their needs and create scalable platforms to be used across the company.
Some of the technologies we use include Go, PostgreSQL, Docker, Kafka, Lua, Clickhouse, SaltStack, Prometheus and the usual Unix/Linux tools and workflows. We strive to build reliable, fault-tolerant systems that can operate at Cloudflare’s scale.
Examples of desirable skills, knowledge, and experience
You are naturally curious and willing to take a step to learn something you don’t have experience in
You lead. We are a growing team and you will have a huge role shaping our products, tools and system designs from the ground up
You have experience writing high-quality code in one or more system programming languages (Go, Python, C/C++)
You have experience with modern Unix/Linux development and runtime environments
You have a solid understanding of TCP/IP and basic networking in general
You have a basic understanding of the HTTP/S/TLS stack
You have a working knowledge of SQL and relational databases such as PostgreSQL or MySQL
You have experience building and operating distributed systems
You have excellent debugging skills and attention to detail when breaking down problems
Bonus Points
Experience working with Go
Experience working with Rust
Familiarity with UI design, workflows and implementation
Familiarity with anycast or multi-site unicast networks
Knowledge of DNS and DNS based traffic management techniques (e.g geo DNS)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: EMEA or NA
Remote - EMEA or North America
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you…
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Location: San Francisco Office
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both PostgreSQL and Vitess clusters. Vitess is an open-source database clustering system for horizontal scaling of MySQL that enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. We're bringing the same scaling power to PostgreSQL with Neki, our sharded PostgreSQL product.
We're hiring a software engineer to build the internal tools that run PlanetScale. You'll automate the manual work that slows a growing company down: incident response, on-call, support workflows, onboarding, and the dozens of other small things that take up our time.
Location
This role is in-office only at our San Francisco headquarters. You must already live in the SF Bay Area and be able to work from the office most days.
This is not a remote role. We do not offer relocation. We do not sponsor visas.
If you need to relocate, work remotely, or need visa sponsorship, please do not apply.
What You'll Do
Build AI-enabled tools and agents that automate manual work across engineering, support, and operations
Write bots and integrations for Slack, PagerDuty, and the other systems we run the business on
Build internal dashboards that give the team visibility into what's actually happening
Integrate LLM APIs and AI coding tools directly into the internal systems you build
Ship small, useful things fast. Iterate based on what people need
Work directly with senior engineers and leadership to find friction and fix it
Own your projects end to end: design, build, ship, support
For example, you might:
Automate our incident response process
Build automations for customer support
Build internal dashboards that measure our service quality
What We're Looking For
Required:
0-2 years of professional software engineering experience, or equivalent project or internship work
Solid fundamentals in at least one of TypeScript, Ruby, or Go
Comfortable building with AI coding tools and LLM APIs. This role is AI-enabled work, not just AI-assisted
Comfort writing scripts, small services, or automations that solve a real problem
Clear written communication
Already based in the San Francisco Bay Area. We do not relocate for this role.
In-office at our San Francisco headquarters most days. This is not remote.
Authorized to work in the US without sponsorship. We cannot sponsor visas.
Nice to Have:
Experience with Slack's API, GitHub Actions, or similar automation platforms
Exposure to Terraform or Kubernetes
A side project, bot, or tool you built to automate something in your own life
About You
You fix the annoying thing to save time. You'd rather ship something small this week than plan something big for next quarter. You ask good questions, take feedback well, and want to learn from engineers more senior than you. You want to be in the room with your team, not on a call. You're excited about AI tools not just to write code faster, but to design and ship whole systems.
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $120,000 - $160,000 USD
География найма не уточнена
УдалённоseniorБолгария, Венгрия
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We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status; EMEA or NA
San Francisco Office; We do not offer relocation; We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status
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