Location: Hong Kong Office; Shanghai Office; Shenzhen
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
About the Job
As an Business Growth / Senior Account Manager, you will be responsible for acquiring, managing, and growing a portfolio of enterprise merchants for Unlimit’s acquiring business across APAC.
This is a hunting and farming role, combining new business acquisition with long-term account growth. You will identify and engage enterprise merchants, manage complex sales cycles, drive successful onboarding and launch, and continuously develop strategic relationships to maximize business growth.
You will take end-to-end ownership of merchant relationships, working closely with merchants and internal teams to optimize performance, identify growth opportunities, expand the adoption of Unlimit solutions, and deliver a best-in-class client experience.
You will report to Unlimit’s Head of APAC Account Management.
What You’ll Do
Acquire new enterprise merchants by identifying opportunities, building relationships, managing sales cycles, and closing deals.
Manage and grow strategic merchant accounts throughout the full client lifecycle, from onboarding and integration to ongoing optimization and expansion.
Develop strong relationships with key merchants and become a trusted business partner, understanding their challenges and providing tailored payment solutions.
Drive upsell and cross-sell opportunities by identifying business growth areas and increasing adoption of Unlimit’s payment solutions.
Analyze merchant performance data, monitor key business metrics, and provide insights and recommendations to improve transaction performance and revenue growth.
Collaborate closely with product, operations, risk, compliance, and technical teams to ensure successful merchant experience and continuous improvement.
Manage multiple priorities and stakeholders while delivering results in a fast-paced and evolving environment.
Represent Unlimit as a strategic partner, bringing ownership, professionalism, and commercial mindset to every client interaction.
Who You Are
Payments experience: minimum 5 years of experience in the payments industry, with strong knowledge of acquiring, merchant services, payment solutions, or payment partnerships.
Enterprise sales experience: proven experience managing complex sales cycles with enterprise merchants, including prospecting, negotiation, and closing.
Account growth mindset: demonstrated ability to not only acquire clients but also grow existing accounts through strategic relationship management and solution expansion.
Commercially driven: comfortable owning revenue growth opportunities, including new business acquisition, upsell, and cross-sell initiatives.
Analytical mindset: able to understand transaction data, identify growth opportunities, and translate insights into actionable business strategies.
Client-focused: strong relationship management skills with the ability to build trust and influence senior stakeholders.
Self-starter: proactive, resilient, and able to work independently in a fast-paced environment.
Collaborative and positive: works effectively across teams and contributes to a high-performance culture.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
ОфисseniorHong Kong Office; Shanghai Office; Shenzhen
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a Senior Campaign Manager to take ownership of campaign planning and coordination across our near-prime client portfolio. You will define the campaign structure and schedule, coordinate cross-functional teams to automate and launch campaigns on time, and ensure seamless execution from brief to analysis. This role requires a systematic thinker who can build scalable campaign processes and deliver results in a fast-paced lending environment. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Define the structure, prioritization, and schedule of portfolio campaigns targeting activation, balance building, retention, and cross-sell among Near Prime customers.
Own the full campaign cycle — from briefing and task setting to launch coordination, delivery monitoring, and post-campaign analysis.
Collaborate with development and CRM teams to automate recurring campaigns, reducing manual effort and increasing speed to market.
Work closely with marketing, analytics, IT, and product teams to align on timelines, resources, and priorities for all campaign initiatives.
Verify campaign setup accuracy, audience segmentation logic, and communication scenarios before launch to ensure flawless customer experiences.
Monitor campaign results against KPIs, prepare regular performance reports, and deliver actionable recommendations for optimization.
Establish standards, playbooks, and best practices to continuously improve the speed, quality, and impact of portfolio campaigns.
Key Requirements:
Proven experience managing marketing or CRM campaigns at a Senior level in fintech, banking, or consumer lending — mandatory.
Solid understanding of CRM principles, customer segmentation, and communication automation (e.g., triggered journeys, dynamic content).
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and HQ.
Strong organizational, analytical, and project management skills, with the ability to run multiple campaigns concurrently and maintain meticulous attention to detail.
Proactive mindset, end-to-end ownership of results, and ability to effectively coordinate cross-functional teams.
Advanced soft skills: clear communication, stakeholder management, and a collaborative approach to problem-solving.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The opportunity to drive portfolio engagement strategy for a growing Near Prime segment in Mexico.
A data-driven environment where campaigns are core to customer lifecycle management and business growth.
Cross-functional exposure to marketing, product, analytics, and technology teams, with a direct impact on portfolio metrics.
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a strong Product Leader to own the client experience in our mobile application. You will have full accountability for the app’s design quality, end-to-end customer journeys (CJM), and the usability of every touchpoint. This role requires someone who can think in metrics and interface details simultaneously, building the product around real customer needs. You will shape the strategy, lead design execution, and drive measurable improvements in activation, conversion, and engagement. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Mobile Experience Strategy:
Define and evolve the UX/UI strategy for the mobile app, prioritizing simplicity, speed, and intuitive navigation that aligns with the needs of Near Prime customers.
Customer Journey Design:
Architect and optimize end-to-end customer journeys within the app — from onboarding and first use to regular product interaction, limit management, and repeat transactions. Own the CJM across all touchpoints.
Product Metrics & User Behavior:
Analyze in-app user behavior (funnels, screen flows, usage scenarios). Track and improve conversion rates for key actions (activation, product application, repeat visits) and identify interface bottlenecks through data.
Design Process Leadership:
Partner closely with UX/UI designers. Set clear tasks, ensure high quality of mockups and prototypes, facilitate user testing, and maintain design consistency across all app features.
Ecosystem Integrations:
Design seamless interaction scenarios between the mobile app and other company products and services, ensuring a unified and effortless customer experience within the broader ecosystem.
Cross-Functional Collaboration:
Work in tight alignment with product teams, engineering, analytics, legal, and marketing to deliver a consistent and compliant user experience.
Continuous Improvement:
Build and maintain a backlog of UX/UI enhancements based on data insights, customer feedback, market benchmarking, and company strategic goals.
Key Requirements:
Significant experience in product management for mobile applications (fintech, e-commerce, or consumer services) at an Upper Senior level, with direct ownership of UX/UI outcomes.
Deep understanding of customer-centric design principles and the ability to balance user needs with business goals, risk constraints, and technical feasibility.
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and headquarters.
Strong analytical skills: ability to work with mobile analytics, funnels, heatmaps, and user session data to drive decisions.
Excellent taste in product design, attention to visual and interaction detail, and the ability to recognize what makes an interface truly user-friendly.
Out-of-the-box thinking, flexibility, and capacity to manage multiple initiatives in a fast-moving environment.
Advanced soft skills: clear communication, empathy, and the ability to inspire designers and engineers around a shared product vision.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The chance to define the mobile experience for a strategically important Near Prime segment in Mexico, impacting thousands of customers daily.
A data-informed, design-driven culture that values experimentation, user feedback, and continuous improvement.
Close collaboration with local and international teams, with full ownership of the mobile product experience and its business outcomes.
Location: Nicaragua; Mexico; Colombia; Venezuela, Bolivarian Republic of; Brazil
We are seeking an experienced Roof & Floor Truss Designer to support the design and production of wood truss systems for residential, multifamily, and commercial projects across the United States.
The ideal candidate will have direct experience using TrueBuild by Eagle Metal and a strong understanding of U.S. wood-frame construction, truss engineering workflows, and component manufacturing. This role will be responsible for reviewing architectural and structural drawings and converting them into accurate placement plans, truss layouts, and individual truss profiles ready for engineering review, sealing, and production.
Responsibilities
Review architectural and structural plans for U.S.-based projects.
Develop roof and floor truss placement plans.
Create individual truss profiles and production-ready design packages.
Design and optimize wood trusses using TrueBuild by Eagle Metal.
Apply project-specific loads, spans, bearing conditions, and structural requirements.
Coordinate truss layouts with walls, beams, mechanical openings, and other building components.
Identify conflicts, missing information, and constructability concerns.
Prepare designs for engineering review, sealing, and fabrication.
Revise truss packages based on engineer, client, or production feedback.
Maintain accuracy, consistency, and compliance with applicable U.S. building codes and industry standards.
Communicate clearly with project managers, engineers, estimators, and production teams.
Requirements
Required Qualifications
Proven experience designing roof and floor truss systems.
Hands-on experience with TrueBuild by Eagle Metal (mandatory)
Experience working on projects for the U.S. market.
Ability to interpret architectural and structural construction documents.
Experience preparing truss layouts, placement plans, and individual truss profiles.
Strong knowledge of wood-frame construction and truss component manufacturing.
Familiarity with U.S. building codes and truss design standards.
Strong attention to detail and ability to identify design conflicts.
Ability to work independently and manage multiple active projects.
Professional English communication skills.
Availability to collaborate during U.S. business hours.
Software
TrueBuild by Eagle Metal – Required
AutoCAD – Preferred
MiTek, Alpine IntelliVIEW, or similar truss-design software – Preferred
Preferred Qualifications
Experience with residential, multifamily, or light commercial projects.
Familiarity with MiTek, Alpine IntelliVIEW, or other truss-design platforms.
Knowledge of ANSI/TPI 1, IRC, and IBC requirements.
Experience coordinating directly with U.S. engineers, builders, architects, or component manufacturers.
Previous remote experience with a U.S.-based company.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: São Paulo, Brazil
JoomPro is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPro is one of the key businesses of Joom, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We are looking for a
Head of Customs and Logistics
to manage JoomPro's logistics and customs operations in Brazil, lead a team, and drive continuous improvement across customs clearance, certification, and warehouse coordination.
Responsibilities
Manage and control the full scope of Brazil logistics operations: customs clearance, logistics providers, certification, and warehouse coordination
Own relationships with logistics providers, customs brokers, freight forwarders, and carriers; negotiate tariffs and service levels
Identify, evaluate, and onboard new logistics and customs partners on an ongoing basis
Build and refine operational processes with each partner based on hands-on analysis of performance data
Track delivery performance and benchmark contracted rates against the market to drive continuous improvement
Lead and develop the local logistics and customs team
Requirements
Hands-on experience managing international logistics operations
End-to-end expertise in customs clearance operations
Proven track record leading and developing operational logistics teams
Experience finding new logistics/customs partners and negotiating tariffs and contracts
Comfortable working through day-to-day operational details as well as high-level strategy
Fluent English and Portuguese
Preferred
Background in a retail company importing from China, at a logistics/customs service provider, or at a Comex company
Familiarity with Brazilian import modalities such as Importação por Encomenda and Importação por Conta e Ordem
We offer
Compensation package: base salary and performance-based bonuses, CLT employment
Office-first: flexible hours with a possibility to work remotely 52 days per year, and 30 days of paid annual leave
Care & Wellbeing: extended health insurance for the employees, their spouses, and children (including dental care), transportation and daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice here:
https://legal.joom.com/recruitment/JoomPro_Brazil_Job_Applicant_Privacy_Notice.pdf
By responding to the vacancy, you acknowledge that you have read our Privacy notice
Location: Ciudad de México, Mexico
Workplace: on-site
Somos una empresa en crecimiento enfocada en innovación, experiencia al cliente y desarrollo comercial. Nuestro equipo trabaja constantemente en construir relaciones sólidas con clientes, optimizar procesos y generar experiencias de alto nivel tanto para socios comerciales como para usuarios finales.
Actualmente buscamos un(a)
Credit Expert/Sales Representative
para integrarse a nuestro equipo en Ciudad de México. Esta posición es ideal para una persona dinámica, orientada al cliente y con interés en desarrollarse profesionalmente dentro de un entorno de alto crecimiento.
Como Credit Expert/Sales Representative, tendrás un rol clave en la implementación y seguimiento de nuestra estrategia comercial directamente en las ubicaciones de nuestros clientes. Tus principales responsabilidades serán:
• Estar físicamente asignado(a) en una de las ubicaciones de nuestros clientes/comercios para apoyar la operación diaria.
• Capacitar inicialmente a vendedores de tienda sobre productos, procesos y mejores prácticas comerciales.
• Brindar acompañamiento y soporte a los equipos de venta para asegurar una correcta implementación de los procesos.
• Construir relaciones sólidas con personal de tienda y clientes internos.
• Dar seguimiento a indicadores operativos y comerciales (KPIs).
• Detectar oportunidades de mejora en piso de venta y proponer soluciones.
• Apoyar en actividades de atención al cliente y seguimiento comercial.
• Mantener comunicación constante con equipos internos para asegurar una correcta ejecución operativa.
Lo que buscamos:
• 1 a 3 años de experiencia en atención a clientes, ventas, retail o posiciones comerciales similares.
• Excelentes habilidades de comunicación y trato con clientes.
• Facilidad para capacitar y trabajar directamente con equipos en sitio.
• Perfil proactivo, adaptable y orientado a resultados.
• Capacidad para trabajar de manera autónoma y resolver problemas operativos.
• Manejo básico de herramientas digitales y reporteo.
• Disponibilidad para trabajar presencialmente en ubicaciones de clientes dentro de Ciudad de México.
Location: Ciudad de México, Mexico
Workplace: on-site
We are looking for a highly analytical and detail-oriented
Senior Accountant
to join our Finance team. This role will be responsible for ensuring the accuracy and integrity of the company's financial records, supporting month-end and year-end closing activities, managing banking reconciliations, payroll accounting, and contributing to financial reporting. The ideal candidate has strong technical accounting knowledge, excellent analytical skills, and experience working in fast-paced environments.
General Accounting
Maintain accurate and timely accounting records in accordance with applicable accounting standards and company policies.
Prepare and review journal entries, accruals, provisions, and account reconciliations.
Support monthly, quarterly, and annual financial closing processes.
Ensure the integrity of the general ledger and investigate accounting discrepancies.
Monitor balance sheet accounts and perform detailed reconciliations.
Banking & Card Reconciliations
Perform daily and monthly bank reconciliations across multiple accounts.
Reconcile credit card (TDC) transactions, payment processors, and merchant settlements.
Identify, investigate, and resolve discrepancies between bank statements, accounting records, and operational systems.
Monitor cash movements and support treasury-related activities.
Ensure the proper recording of customer payments, refunds, chargebacks, and banking fees.
Payroll Accounting
Support payroll accounting processes by validating payroll calculations, taxes, employee benefits, and deductions.
Record payroll-related journal entries and ensure accurate accounting treatment.
Reconcile payroll accounts and statutory liabilities.
Coordinate with HR and external payroll providers to ensure accurate and timely payroll processing.
Monitor payroll provisions, vacation accruals, bonuses, and other employee-related liabilities.
Financial Reporting & Analysis
Prepare monthly financial reports and supporting schedules for management.
Analyze financial information and identify unusual variances or trends.
Provide recommendations to improve accounting processes and financial controls.
Support budgeting and forecasting activities when required.
Assist in preparing reports for senior management, investors, and auditors.
Internal Controls & Compliance
Ensure compliance with internal accounting policies and regulatory requirements.
Support internal and external audits by preparing schedules and responding to audit requests.
Maintain proper documentation for accounting transactions.
Participate in implementing and strengthening internal controls.
Ensure accounting documentation is complete, organized, and audit-ready.
Cross-functional Collaboration
Partner closely with Finance, Operations, Customer Service, Product, and other business teams to ensure accurate financial reporting.
Support new product launches by evaluating accounting impacts.
Collaborate with external vendors, banks, auditors, and tax advisors when necessary.
Provide accounting guidance to stakeholders across the organization.
Process Improvement
Identify opportunities to automate accounting processes and improve operational efficiency.
Participate in ERP implementations, system improvements, and process optimization initiatives.
Develop standardized procedures and documentation for accounting operations.
Leverage accounting software such as CONTPAQ, NOI, SAP, Oracle, NetSuite, or other ERPs to streamline workflows.
Communication
Prepare financial reports and presentations in both Spanish and English.
Communicate accounting matters effectively with local and international stakeholders.
Support meetings with auditors, finance leadership, and external partners when required.
Qualifications
Bachelor's degree in Accounting, Finance, or related field.
CPA (or equivalent certification) is a plus.
3–5+ years of progressive accounting experience.
Experience in financial services, fintech, banking, or high-growth companies is preferred.
Strong knowledge of accounting principles and financial reporting.
Advanced Excel skills (Pivot Tables, Power Query, Lookups, financial modeling).
Experience with ERP systems (CONTPAQ, NOI, SAP, Oracle, NetSuite, Dynamics, or similar).
Experience with banking reconciliations, payroll accounting, and financial analysis.
Strong analytical, organizational, and problem-solving skills.
High attention to detail and ability to manage multiple priorities.
Advanced English (written and spoken) required.
Location: United States; Canada; Argentina; Mexico; Costa Rica; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the Company
Our client is an established digital marketing agency based in Colorado, specializing in high-impact search engine optimization (SEO) and comprehensive online growth strategies. With over 15 years of experience, the team serves a diverse range of industries, including legal, medical, and B2B sectors, by providing results-driven services such as paid ad management, web development, and review marketing. They focus on transparency and data-backed reporting to help businesses across the United States scale their online visibility and capture high-quality leads.
Job Summary
This is a high-impact opportunity for an experienced digital marketing professional to move beyond project management and become a true strategic partner for a diverse portfolio of clients. In this role, you will serve as the primary advisor, turning complex data into actionable growth strategies. You will join a team focused on innovation and measurable results, enjoying a clear path to leadership while helping businesses across the country scale through data-driven insights.
Key Responsibilities
Serve as the strategic leader and primary point of contact for a client portfolio from onboarding through long-term growth.
Develop and oversee comprehensive digital marketing strategies across SEO, paid media, local search, and analytics.
Monitor campaign performance using GA4, Google Search Console, and SEMrush to identify trends and address challenges.
Present high-level recommendations and reports that translate marketing data into clear business outcomes.
Collaborate with internal digital marketing specialists to ensure campaign execution remains aligned with client business goals.
Proactively identify new opportunities for service expansion or strategic pivots to maximize client ROI.
Foster long-term, trust-based relationships by acting as a consultant rather than just a task manager.
Requirements
2+ years of client-facing experience at a digital marketing agency, specifically managing account strategy and performance.
Proven ability to develop and present digital marketing strategies that drive measurable growth.
Working knowledge of the digital marketing ecosystem, including GA4, Google Search Console, Google Business Profile, SEMrush, Google Ads, Meta Business Manager, and WordPress.
Strong analytical skills with the ability to turn technical data into a compelling narrative for clients.
Exceptional communication skills and the confidence to explain complex concepts in simple, actionable terms.
Precise organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Availability to work during core business hours of 9:00 AM – 5:00 PM Mountain Time.
Nice-to-Haves
Experience working with clients in healthcare or other highly regulated industries.
Advanced proficiency in data visualization or reporting software.
Benefits
🤝 Collaborative team environment with structured onboarding and support
💰 Compensation: Based on skillset and experience
🌎 100% remote role with global exposure
🚀 Fast-growing companies and performance-based career acceleration
🎯 Real impact in high-growth environments
Location: South Africa; United Kingdom; Argentina; Mexico; North Macedonia; Poland
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is an award-winning digital marketing agency that provides ROI-focused growth strategies for businesses across the home services, medical, and e-commerce industries. With a strong presence in the US market, the team specializes in delivering high-impact SEO, PPC, and custom web development. They differentiate themselves through a "commodity killer" approach, prioritizing data-driven results and transparent partnerships over vanity metrics. By functioning as an extension of their clients' internal teams, they help organizations scale revenue through holistic marketing ecosystems and sophisticated paid media management.
Job Summary
We are looking for a high-energy, strategically-minded Digital Marketing Account Manager to join an Austin-based agency at the forefront of the industry. In this role, you aren’t just a middleman; you are a trusted advisor who bridge the gap between complex digital strategies and real-world business growth. If you are a proactive communicator who thrives on owning client relationships and navigating the fast-paced world of SEO and PPC, you will fit right in with this remote-first, high-performance team.
Key Responsibilities
Act as the primary point of contact for a diverse portfolio of clients, managing the relationship from initial onboarding through ongoing optimization.
Lead regular cadence calls, status updates, and reporting sessions to keep stakeholders informed and engaged.
Partner with internal specialists to guide strategy, ensuring all work remains on track, in scope, and aligned with client KPIs.
Monitor performance data to surface actionable insights and proactively identify opportunities for growth or improvement.
Educate clients on digital marketing fundamentals, including SEO and PPC, translating technical metrics into clear business value.
Maintain high standards of client satisfaction, targeting a minimum retention rate of 95% and NPS scores of 8+.
Ensure project deadlines are met through exceptional organization and cross-departmental collaboration.
Requirements
2+ years of experience in account management, client success, or customer-facing roles.
1+ year of experience working specifically within a digital marketing agency.
Strong working knowledge of SEO and Paid Media (PPC) fundamentals.
Proficiency in Google Analytics (GA4), Google Ads reporting, and Meta Business Manager reporting.
Proven ability to pull, analyze, and interpret performance reports and KPIs independently.
Experience navigating CMS platforms such as Webflow, WordPress, and/or Shopify.
Excellent communication skills with the ability to speak and write with clarity and confidence.
A dedicated remote workspace with reliable internet and the self-discipline to manage time effectively.
Legal eligibility to work in the U.S.
Nice-to-Haves
Experience working with clients in the Home Services industry (HVAC, plumbing, remodeling, etc.).
A creative flair for process documentation and storytelling.
Benefits
🌎 Fully remote role with international clients and a flexible work environment
🚀 Work with fast-growing digital marketing agencies serving global brands
📈 Long-term career growth in account management, client success, or marketing strategy
🎯 Hands-on experience managing high-impact multi-channel marketing campaigns
🤝 Structured onboarding and ongoing support to help you succeed in the role
Location: Mexico
¡Únete a
Banco Plata
! Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande!
¡Forma parte de la revolución financiera que está cambiando México!
Al integrarte como
Embajador de Marca
serás el primer vínculo entre nuestra empresa y nuestros clientes entregando productos y garantizando una experiencia excepcional en cada interacción.
¿Te gusta el trato con clientes y ventas en campo? ¡Esta es tu oportunidad!
Actividades
Visitas pre agendadas para entrega de tarjetas
Capacitación pagada en uso de producto y aplicación
Prospectar nuevos clientes (venta en frío y cambaceo)
Trabajo 100% en campo
Beneficios
Sueldo Diario $315.04 MXN
Apoyo de gasolina $600 MXN mensual
Bono garantizado durante tu primer mes de $4,000 MXN brutos
Reconocemos tu esfuerzo a través del bono por desempeño
Prestaciones de ley desde el primer día, cotizando al 100%
12 días de vacaciones al primer año, 25% de prima vacacional, 15 días de aguinaldo
Seguro de gastos médicos menores (desde el 1er día)
Seguro de vida
Capacitación pagada, seguida de una certificación requerida al finalizar la capacitación.
Días festivos oficiales pagados
Requisitos:
Gusto por trabajo en campo y trato directo con clientes
Comunicación efectiva
Bachillerato concluido (deseable)
Transporte propio (moto o carro)
Horario ¡TRES DÍAS A LA SEMANA!
Lunes, Miércoles y Viernes 9:00 am - 6:00 pm.
¿Por qué unirte a Banco Plata?
Encontrarás más que un empleo: una oportunidad real para crecer, generar ingresos competitivos y desarrollar tu potencial en una empresa en expansión.
Trabajarás en un ambiente dinámico, con capacitación constante, herramientas modernas y un equipo que impulsa tu éxito desde el primer día.
Location: US - Culver City, United States
Scopely is looking for an Executive Talent Acquisition (Marquee) and Operations Coordinator to join our Talent Acquisition team in our Culver City hub on a hybrid basis, working up to four days per week in the office. This role plays a critical part in Scopely's executive hiring efforts, partnering closely with senior leaders and executive candidates while managing highly confidential information, complex processes, and high-touch candidate experiences.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Our Talent Acquisition team is responsible for finding & attracting the best of the best for our business. This team sits globally in the US, UK, Spain, Mexico, China & India and is on a mission to engage with top talent to Inspire Play, Every Day!
What You Will Do:
Lead the coordination of highly complex, confidential executive searches, requiring exceptional discretion, adaptability, and coordination across senior stakeholders.
Own the operational coordination of executive recruiting, ensuring complex executive searches remain organized, on track, and operationally through search close.
Exercise independent judgment to resolve complex operational challenges, balance competing executive priorities, and maintain momentum on executive searches with minimal guidance.
Partner closely with Talent Partners and hiring leaders to drive interview processes forward and maintain momentum across executive searches.
Coordinate and manage executive-level candidate interviews, both virtual and onsite, including complex scheduling across multiple global time zones and travel arrangements for non-local candidates.
Track candidate progress throughout the recruitment lifecycle and proactively identify and resolve scheduling or process-related issues.
Prepare and distribute interview schedules, candidate materials, and briefing documents to interview teams and stakeholders.
Own executive recruiting documentation and reporting, ensuring executive search trackers, updates, meeting materials, candidate data, and reporting across the ATS and other recruiting tools are accurate and prepared for senior leadership.
Own and coordinate executive NDAs, references, background checks, and offer administration to ensure timely completion and a seamless, compliant hiring process.
Serve as the primary point of contact for executive candidates throughout the interview process, ensuring a seamless, high-touch experience.
Facilitate candidate travel logistics, onsite interview experiences, and executive recruiting events, including candidate dinners and leadership engagements, ensuring every interaction reflects Scopely's employer brand.
Coordinate executive recruiting programs and events while delivering a white-glove experience for executive candidates and senior stakeholders through exceptional planning, communication, and professionalism.
Build strong working relationships with executives, Executive Assistants, hiring teams, and cross-functional partners to support successful hiring outcomes.
Support select Talent Acquisition programs and initiatives by coordinating logistics, maintaining documentation, and helping ensure operational excellence across the recruiting function.
Continuously identify opportunities to improve recruiting coordination processes, candidate experiences, and operational efficiency by streamlining workflows, enhancing candidate experiences, and increasing team efficiency through new tools and best practices.
What We’re Looking For:
Experience in recruiting coordination, executive support, or other high-touch coordination roles; executive-level scheduling experience is strongly preferred.
Exceptional organizational skills, sound judgment, and the ability to manage competing priorities with urgency in a fast-paced environment.
Exceptional attention to detail, accuracy, and follow-through, with a commitment to delivering a world-class candidate experience.
Experience partnering with senior leaders, Executive Assistants, and cross-functional stakeholders, while handling highly confidential information with discretion and professionalism.
Excellent written, verbal, and interpersonal communication skills.
Proficiency with Google Workspace, including Gmail, Calendar, Docs, and Sheets.
Experience working with Applicant Tracking Systems (ATS) and recruiting technologies.
A proactive, resourceful approach to problem-solving and process improvement.
A continuous improvement mindset, with a natural curiosity for new tools, technologies, and more efficient ways of working.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us and embrace the adventure!
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$80,000
—
$82,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Ciudad de México, Mexico
Workplace: on-site
El Agente de Soporte Tier 2 es responsable de resolver los casos escalados desde Tier 1 que requieren mayor análisis, investigación y dominio de los productos y procesos de NOVACARD. El trabajo se gestiona íntegramente en nuestro Tier 2 Issue Tracker, donde cada caso se registra, se documenta con seguimientos y se cierra dentro de los tiempos de servicio (SLA) definidos.
Buscamos una persona organizada, analítica y orientada a resultados, capaz de manejar un volumen constante de casos sin descuidar la calidad ni los plazos. El desempeño se mide con indicadores objetivos del tracker (resolución, tiempo promedio y cumplimiento de SLA), que también forman la base del esquema de bonos.
• Atender y resolver tickets escalados desde Tier 1, investigando la causa raíz de cada caso.
• Registrar cada caso en el tracker con la información, prioridad y clasificación correctas.
• Documentar el avance mediante seguimientos oportunos, manteniendo un historial claro y auditable.
• Gestionar la cartera de casos abiertos de forma proactiva para evitar vencimientos de SLA.
• Coordinar con otras áreas (operaciones, riesgo, sistemas) cuando un caso lo requiera.
• Cerrar los casos con el estado correcto y la resolución debidamente justificada.
Apoyar a colegas actualizando casos compartidos cuando sea necesario
Formación y experiencia
• Escolaridad: bachillerato concluido; licenciatura (trunca o terminada) en administración, finanzas, sistemas o afín es deseable.
• Experiencia: 1 a 2 años en atención a clientes, soporte o contact center, idealmente con manejo de escalaciones o casos de segundo nivel.
• Sector: experiencia previa en banca, fintech, medios de pago o tarjetas es una ventaja importante.
• Herramientas: manejo de hojas de cálculo (Google Sheets / Excel) y sistemas de tickets o CRM.
Conocimientos y habilidades técnicas
• Capacidad de análisis y resolución de problemas para identificar la causa raíz de un caso.
• Comprensión de tiempos de servicio (SLA), prioridades y flujos de escalación.
• Atención al detalle en el registro y documentación de la información.
• Buena redacción para dejar seguimientos claros y profesionales.
• Comodidad trabajando con datos, estados y métricas de desempeño.
Habilidades personales
• Organización y gestión del tiempo para manejar múltiples casos en paralelo.
• Orientación a resultados y a la mejora continua de indicadores.
• Comunicación clara y empatía con el cliente y con el equipo.
• Autonomía y responsabilidad sobre la cartera de casos propia.
• Trabajo en equipo y disposición a apoyar casos compartidos.
Location: Ciudad de México, Mexico
Workplace: on-site
Como Agente de Telesales, el objetivo principal será vender la tarjeta de crédito NOVACARD a clientes potenciales. Realizar llamadas de salida a personas interesadas o referidas por otras áreas, y también atender llamadas de clientes que nos contactan directamente con interés en el producto. Ser responsable de presentar la oferta siguiendo el guion de venta establecido, registrar de forma correcta y completa los datos de cada prospecto, y concretar ventas cumpliendo en todo momento con los lineamientos regulatorios y los estándares de calidad de la compañía.
Responsabilidades Clave
• Ejecutar llamadas outbound a las listas de leads asignadas (fríos) siguiendo el script y flujo de llamada aprobados (SOP de Telesales, Sección 3).
• Atender consultas de venta inbound y convertirlas siguiendo el mismo estándar de cumplimiento (SOP de Telesales, Sección 4).
• Avisar sobre la grabación de la llamada, obtener consentimiento para la consulta a buró de crédito, y revelar el costo completo del producto (anualidad, CAT, comisiones) conforme a los requisitos de CONDUSEF.
• Calificar prospectos, manejar objeciones, y guiar al prospecto en el proceso de solicitud digital y verificación de identidad.
• Tipificar cada llamada de inmediato usando el Catálogo de Tipificación — Telesales aprobado.
• Usar correctamente los auxiliares autorizados y respetar los reintentos máximos y la disciplina de marcación.
• Escalar quejas, solicitudes de No Contactar y sospechas de fraude conforme a la matriz de escalamiento del SOP de Telesales.
• Cumplir los KPIs individuales: tasa de contacto, tasa de conversión, tasa de aprobación, AHT y puntaje de QA/cumplimiento.
Requisitos y Calificaciones
• Bachillerato concluido o equivalente; estudios superiores son un plus.
• 6+ meses de experiencia previa en ventas, telesales (servicios financieros es un plus).
• Habilidades sólidas de comunicación verbal y manejo de objeciones.
• Manejo básico de computadora (sistemas CRM/marcador, formularios digitales).
• Capacidad de trabajar bajo métricas de productividad y cumplimiento simultáneamente.
• Sin antecedentes de violaciones regulatorias o de cumplimiento en puestos previos de servicios financieros.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
As a Senior Software Engineer in Payward Services you'll build and scale the systems that make this platform work under the hood, from real-time coordination across services to the infrastructure enterprise partners depend on to move money and assets safely, at scale, every day. We’re looking for builders who thrive in ambiguity, move quickly with ownership, and care deeply about creating robust solutions.
THE OPPORTUNITY
- Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact.
- Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security.
- Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.
WHAT YOU BRING
- 5+ years of software engineering experience
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
- Provide mentorship to other engineers while contributing to defining the technical culture
NICE TO HAVES
- Experience building B2B focused products, ideally in the fintech or crypto space
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Mexico
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
The Forward Deployment Engineer (FDE) is a hybrid role at the intersection of engineering, business analysis, and customer success. Acting as the bridge between product teams and enterprise clients, FDEs ensure smooth deployment of AI-driven solutions, workflow automation, and SaaS integrations. They combine technical expertise with business acumen to translate client needs into production-ready solutions that drive measurable impact.
Roles and Responsibilities
Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
Solution Design: Translate business requirements into technical workflows, automations, and integrations.
Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption.
Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms.
Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback.
Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success.
Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities.
Skills and Qualifications
Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations.
4–8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar).
Strong coding ability (Python, Java, Go, or similar) — able to build and debug real integration logic, not just configure a UI.
Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics).
Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools.
Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact.
Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution.
Excellent communication skills — able to run a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation.
Strongly Preferred
Hands-on experience with LLM/agentic frameworks (LangChain, LangGraph, CrewAI, or similar) and applying them to real workflow or data problems.
Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails.
Prior experience embedded on-site with enterprise clients during implementation.
Nice to Have
Background in consulting or early-stage startup environments (frequently correlates with FDE success due to comfort with ambiguity and ownership).
MBA preferred.
Location:
Mexico (Remote, LATAM region)
Shift Timings:
U.S. Shift (8:00 AM CST - 5:00 PM CST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Requirements
Benefits
Location: Mexico
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
- Achieve and exceed revenue targets and other key sales metrics.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
LOCATION
Mexico City
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Ciudad de México, Mexico
Workplace: on-site
The Communications Manager is responsible for bringing the NovaFin brand to life across
all owned and earned channels. This role ensures that the company's brand, voice, and
messaging are executed consistently and effectively throughout the customer journey, from
initial awareness through customer advocacy.
Working closely with senior leadership and future brand leadership, the Communications
Manager will oversee content creation, social media, public relations, creative production,
and brand governance. This is a highly execution-focused role responsible for turning brand
strategy into high-quality, market-facing communications that strengthen customer trust,
engagement, and brand recognition.
Brand Execution & Governance
Ensure consistent application of NovaFin's brand identity, voice, tone, and messaging across all customer-facing communications.
Maintain and update brand guidelines and communication standards.
Serve as the primary guardian of brand consistency across marketing, customer communications, product messaging, and sales support materials.
Review and provide guidance on materials developed by internal teams and external partners to ensure alignment with brand standards.
Content & Owned Channels
Own and manage NovaFin's organic social media presence, including content planning, copy development, publishing, and community engagement.
Oversee the company's blog, content hub, and other owned communication channels.
Develop content that supports brand awareness, customer education, trust-building, and engagement.
Maintain a consistent content calendar and publishing cadence across channels.
Public Relations & External Communications
Develop and manage media relations and external communication initiatives.
Prepare press releases, media kits, corporate announcements, and executive communications.
Coordinate spokesperson preparation and support media opportunities.
Monitor media coverage and ensure brand messaging is accurately represented.
Creative Production Management
Develop creative briefs and manage the production of marketing and communication assets.
Coordinate internal designers, agencies, freelancers, and production partners to ensure projects are delivered on time and on brand.
Review and approve creative output to ensure quality and consistency.
Vendor & Agency Management
Manage relationships with creative agencies, freelancers, public relations firms, and external production vendors.
Oversee project timelines, budgets, deliverables, and quality standards.
Evaluate vendor performance and identify opportunities for improvement.
Community Engagement & Brand Advocacy
Manage community interactions across owned social platforms.
Monitor customer feedback and identify opportunities to strengthen brand perception.
Support initiatives that encourage customer advocacy and positive brand engagement.
Reporting & Performance Monitoring
Track and report on content, social media, public relations, and brand engagement performance.
Monitor brand sentiment, media coverage, engagement metrics, and share of voice.
Provide recommendations to improve communication effectiveness and audience engagement.
Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business Administration, or a related field.
5–8 years of experience in communications, content marketing, public relations, social media management, or brand communications.
Experience managing agencies, freelancers, and creative production workflows.
Experience within fintech, financial services, consumer lending, or technology environments is preferred.
Strong understanding of content development, public relations, social media management, and brand governance.
Knowledge & Skills
Exceptional written and verbal communication skills in English and Spanish.
Strong editorial judgment and storytelling capabilities.
Experience developing and managing content calendars and communication plans.
Strong project management and organizational skills.
Ability to manage multiple stakeholders and competing priorities.
Experience coordinating creative production across internal and external resources.
Strong attention to detail and commitment to brand consistency.
Ability to thrive in a fast-paced, high-growth environment.
Location: Ciudad de México, Mexico
Workplace: on-site
We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products.
As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers.
We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team.
In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes.
You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively.
Vendor & Partner Management
Own day-to-day communication with external vendors and service providers
Coordinate incident resolution and follow-up activities with partners
Track SLA compliance and service performance
Organize operational reviews and regular follow-up meetings
Escalate critical issues and drive resolution
Coordinate contract renewals and vendor-related operational activities
External Services Operations
Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners
Support onboarding of new vendors and services
Coordinate testing and validation activities for new integrations and changes
Maintain operational documentation and process runbooks
Ensure business continuity for vendor-dependent processes
Reporting & Regulatory Processes
Coordinate periodic reporting processes with external organizations and bureaus
Prepare, validate, and submit required files and reports
Monitor report quality and resolve discrepancies
Maintain documentation and supporting evidence required for audits and compliance requests
Cost & Billing Management
Monitor service usage and operational costs
Validate invoices and vendor charges
Reconcile billing discrepancies with providers
Support budgeting and forecasting activities related to external services
Incident Management
Coordinate investigation of incidents involving external providers
Collect logs, examples, and supporting evidence
Communicate with vendors during production incidents
Track corrective actions and post-incident follow-up activities
Drive resolution of recurring operational issues
Cross-functional Coordination
Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams
Coordinate implementation of process improvements and automation initiatives
Ensure alignment between business requirements and vendor capabilities
Requirements
Native or fluent Spanish
English B2+ (written and spoken)
3+ years of experience in fintech, banking, payments, lending, or technology companies
Experience managing external vendors, partners, or service providers
Strong stakeholder management and communication skills
Experience coordinating operational processes and production incidents
Advanced Excel or Google Sheets skills
Strong analytical and problem-solving mindset
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and process ownership
Nice to Have
Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers
Experience in lending, credit cards, digital banking, or fintech products
Basic SQL knowledge
Experience working with APIs and technical integrations
Experience validating invoices and vendor billing
Familiarity with Jira, Confluence, Notion, or similar tools
What We Offer
Opportunity to work on a fast-growing fintech product in Mexico
High ownership and direct impact on critical business operations
International and collaborative environment
Competitive compensation package
Professional growth opportunities within Risk Tech and Operations
Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners
УдалённоseniorCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries
УдалённоCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоNicaragua; Mexico; Colombia; Venezuela, Bolivarian Republic of; Brazil
headSão Paulo, Brazil
ОфисseniorCiudad de México, Mexico
УдалённоUnited States; Canada; Argentina; Mexico; Costa Rica; Brazil
УдалённоSouth Africa; United Kingdom; Argentina; Mexico; North Macedonia; Poland
US - Culver City, United States; Coordinate and manage executive-level candidate interviews, both virtual and onsite, including complex scheduling across multiple global time zones and travel arrangements for non-local candidates; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
УдалённоseniorPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance