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Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with top global strategy consulting firms that shape finance transformation and technology decisions for the CFOs and CEOs we serve. These firms influence clients before a buying process begins, advise on the operating and technology decisions that define transformation programs, and can help clients move from strategy to live operational capability. Ramp has an opportunity to build relationships that create value for the firm, its clients, and Ramp, across executive engagement, thought leadership, co-sell, and shared client work. This role will own those relationships and turn them into an institutional go-to-market motion: building credibility with firm leadership, identifying the right client and practice wedges, developing firm-specific plans, leveraging Ramp’s data to amplify firms’ thought leadership, and creating repeatable paths to joint client outcomes. This is a build from the ground up. Ramp's relationships across this ecosystem are early and largely informal today, and this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. It is a broader remit than a typical partnerships role. What You'll Do - Own Ramp's relationships with a portfolio of top-tier strategy and advisory firms (e.g., McKinsey, Bain, BCG), serving as the primary relationship owner and building credibility with senior firm leadership - Turn executive introductions into structured partnerships, developing the partnership thesis, relationship map, executive sponsor plan, target practices and client wedge for each firm - Negotiate and close the first formal agreements between Ramp and these firms - Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories - Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship - Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps What You Need - 4+ years of experience at a leading strategy consulting firm (e.g., McKinsey, Bain, BCG) - Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support - Proven ability to run many work streams and complicated stakeholder management - A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity - Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session - Willingness to travel approximately 25% and to be based in a major metro. New York preferred BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is redefining how businesses manage their finances, and our growth marketing team is how millions of businesses first hear that story. As we expand internationally, paid ads are one of our highest-leverage channels — and localized, high-craft creative is what makes them work in a new market. Based in our London office, you'll own the creative that powers Ramp's international acquisition engine across Meta, LinkedIn, Reddit, and Direct Mail. You'll take the playbook we've built in the US and adapt it for the UK and EU — shaping how Ramp shows up across paid social, video, and display for international audiences. You'll work closely with our Performance Marketing team to turn ideas into ads that move metrics, while pushing the creative bar on what a finance brand can look and feel like abroad. This is a temporary full-time role, based in London. WHAT YOU'LL DO - Design and animate paid creative end-to-end across static and motion formats, tailored for international markets. - Create and localize ads for Meta, LinkedIn, Reddit, and emerging channels across the UK and EU. - Adapt the US growth creative playbook for international audiences — and flag where local nuance means it needs to break, not just translate. - Develop scalable design and motion systems that help the team move faster while maintaining a high creative bar. - Concept hooks, headlines, visual treatments, and creative variants that earn attention and drive performance in-market. - Partner closely with Performance Marketing, copywriters, and product marketers (largely US-based) to bring ideas to life across time zones. - Iterate quickly based on performance data and contribute to international testing strategy. - Build templates, automations, AI workflows, and creative systems that increase team velocity. - Explore new tools, techniques, and AI-native workflows to expand what's possible inside our production pipeline. - Help evolve how Ramp's brand shows up across international growth marketing. WHAT YOU NEED - 5+ years of experience in visual design, motion design, or creative production - Strong portfolio demonstrating both static and motion work - Experience creating performance-driven creative for paid acquisition channels - Strong taste and a clear point of view on what makes great advertising — with an eye for what resonates in UK/EU markets - Comfort working in a fast-paced, test-and-learn environment where speed and iteration matter - Ability to use performance data and business outcomes as creative feedback - Comfort collaborating with a primarily US-based team across time zones - Expertise in Figma and Adobe Creative Suite (particularly After Effects) - Based in or able to work from the London office Nice-to-Haves - Experience building automations, templates, component systems, scripts, or internal creative tooling - Fluency with AI tools such as Runway, Veo, Kling, Midjourney, ElevenLabs, Claude Code, or similar - Experience creating short-form video for Reels, Shorts, TikTok, and paid social - Experience creating or localizing creative for multiple international markets - Experience in finance, fintech, SaaS, or other high-growth technology companies - Familiarity with performance marketing and growth experimentation frameworks BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is in a critical phase of growth, and paid social is one of the fastest ways we reach new businesses. This role owns the day-to-day of Meta, LinkedIn, and TikTok ads: building campaigns, getting them live, and tuning them once they’re running. You’ll help set where budget flows, drive what we test next, and decide what gets killed. You’ll work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to contribute to Ramp’s growth by helping operate some of our fastest-growing demand generation channels. WHAT YOU'LL DO - Help operate our paid Meta, LinkedIn, and TikTok programs, including hands-on campaign setup, targeting, budgets, tracking, QA, reporting, and daily optimization. - Translate performance data into clear recommendations for creative, targeting, and testing. - Own smaller campaigns and product launches end to end, from stakeholder alignment and briefing through build, deployment post-launch analysis, and reporting. - Partner with creative strategists, designers, copywriters, product marketers, and analytics teams to bring campaigns to market. - Develop structured testing plans across audiences, creative, messaging, formats, and placements - Maintain strong operational standards across naming conventions, documentation, measurement, and campaign governance. - Identify opportunities to improve workflows through templates, automation, and AI-enabled tools. - Grow into channel planning and broader paid acquisition strategy. WHAT YOU NEED - 4+ years of experience managing paid social or performance marketing campaigns - Deep hands-on experience with Meta Ads Manager and LinkedIn Campaign Manager - A strong understanding of campaign structure, audience targeting, bidding, budgeting, tracking, attribution, and optimization - Experience working across both creative testing and media execution - Experience building repeatable campaign templates, operating systems, and AI-assisted workflows - Ability to interpret performance data and turn it into clear, actionable decisions - Strong project management skills and confidence owning initiatives from brief through launch - Excellent attention to detail, particularly when building, trafficking, and QAing campaigns - Comfort operating in a fast-paced, test-and-learn environment - Strong cross-functional communication and stakeholder-management skills - A proactive, ownership-oriented approach and an interest in growing into broader strategic responsibility Nice-to-Haves - Experience in paid social for B2B, SaaS, fintech, or financial products - Experience leading integrated product or feature launches - Knowledge of incrementality testing, experimentation frameworks, and measurement strategy - Experience with landing-page testing and conversion-rate optimization - Familiarity with marketing analytics, automation, and reporting tools - A strong point of view on what makes paid creative effective across different platforms BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with the GSI (Global System Integrators), Big-Four consulting firms, and global advisory firms that shape finance transformation, ERP modernization, and technology decisions for the CFOs and finance leaders we serve. These organizations are often in the room when enterprise clients are redesigning their finance stack, selecting technology, or moving from strategy into implementation. This portfolio spans the largest global professional services firms (e.g., Deloitte) and GSIs (e.g., Infosys). They are complex organizations with distinct service lines (e.g., ERP, Tech Modernization, Finance Transformation) each with its own leadership, incentives, and economics, so earning credibility inside one is as much about navigating the firm as it is about the relationship. This role will own Ramp's relationship with that network of firms, building firm-specific go-to-market motions that can include executive engagement, account mapping, co-sell, implementation alignment, thought leadership, and events. Ramp's relationships here are early and largely informal today, so this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. What You'll Do - Own Ramp's relationships with a portfolio of the largest global professional services, GSIs, and consulting firms, serving as the primary relationship owner - Map each firm and build credibility with the partners, practice leaders, alliance teams and client-service teams who matter most - Turn executive introductions into structured partnerships, developing the partnership thesis, executive sponsor plan, target practices and client wedge for each firm - Negotiate and close the first formal agreements between Ramp and these firms - Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories - Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship - Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps What You Need - 6+ years of experience in consulting, alliances, partnerships or an adjacent role. Time inside a top-tier professional services or global consulting firm (e.g., McKinsey, Bain, BCG, Deloitte) is strongly preferred. - Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support - Fluency in how large, matrixed professional services firms actually work, including how practices are incentivized and how a technology partner earns internal endorsement - Proven ability to run many workstreams and complex stakeholder management - A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity - Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session - Willingness to travel approximately 25% and to be based in a major metro. New York preferred BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote, Canada; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Role We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company. Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them. GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering. What You'll Do Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives. Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go. Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org. Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it. Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it. Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it. Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group. Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines. Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity. Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome. Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate. Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each. Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading. Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late. Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently. Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors. Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member. What You'll Bring 10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role. Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale. Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions. Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience. Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems. Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority. Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $250,000 — $349,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Toronto, Ontario, Canada About the Role iCapital is looking for a Salesforce Administrator to take hands-on ownership of the Salesforce estate, spanning multiple organizations supporting the Distribution, Enterprise, Structured Investments, and Data Solutions teams.  Working alongside a close-knit team to drive platform stability, data quality, and commercial capability, this is a role for someone comfortable walking into complexity, assessing it clearly, and building solutions that last. Responsibilities Support daily Salesforce operations, including user requests, ticket resolution, and stakeholder communication. Lead the assessment, documentation, and enhancement of Salesforce configuration across multiple organizations including environments where formal ownership is being established. Gather and translate business requirements into scalable, user-friendly solutions. Configure standard Salesforce tools such as Flows, approval processes, reports and dashboards. Manage user and license administration (i.e. setup and deactivation, roles, profiles, permission sets, sharing rules). Partner with an external delivery partner and progressively take ownership of complex configuration and build work as internal capability scales. Maintain and manage sandbox environments for testing and deployment. Collaborate with teams using integrated platforms. Troubleshoot and fix bugs as needed. Monitor Salesforce releases and recommend relevant platform improvements. Communicate platform updates and provide user training as needed. Qualifications 5-7+ years of hands-on Salesforce Admin experience Bachelor’s degree or equivalent experience in a related field Salesforce Administrator certification is required; Salesforce Advanced Administrator certification is a plus Experience with Salesforce Data Cloud, Agentforce, Marketing Cloud or integrated platforms such as HubSpot, Cvent, or Tableau is strongly preferred Experience working across multiple Salesforce orgs, including environments with limited existing documentation Familiar with financial services, fintech, or alternative investments is a plus Excellent written and verbal communication skills with attention to detail Able to document processes and contribute to internal knowledge management Comfortable working independently while collaborating across teams Benefits We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. The base salary range for this role is CAD 95,000 to CAD 110,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk. Reporting & Prioritization Reports to the Order Operations & Monetization lead, Jamie Calkins. The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting. The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work. This is a hybrid role, 1-2 days in the office. Technologies You’ll Use Salesforce CPQ Jira Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake Notion Metronome Hex What You’ll Do Pricing Operations & QTC Support Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows. Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution. Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows. Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior. Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria. UAT & Testing Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented. Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps. Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management. Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process. Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes. Order Operations Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff. Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems. Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution. Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner. Skills We’re Looking For 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes. Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly. Strong attention to detail and comfort performing structured, repeatable testing work. Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary. Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences. A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight. Bonus Skills​ Exposure to Revenue Recognition or Professional Services systems and processes. #LI-REMOTE #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $104,036 — $124,848 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Data Analyst, Regulatory Analytics and Reporting to join our team remotely! The #1 goal of this role is to turn complex compliance and regulatory data into clear, actionable insights that protect the business, satisfy regulators, and support senior leadership in making high-stakes decisions. You'll work at the intersection of data engineering, regulatory reporting, and compliance operations in a fast-paced, high-scrutiny environment where accuracy and audit-readiness are non-negotiable. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of compliance regulations and frameworks. You'll own end-to-end data management from building and maintaining datasets and pipelines to designing dashboards and insights for compliance and leadership teams. You will also automate compliance processes and workflows to boost efficiency and minimize human error. If you combine exceptional data analysis expertise with solid knowledge of compliance regulations, a keen eye for regulatory risk, and the drive to shape the future of crypto with a top-tier brand - this is your next mission!   THE OPPORTUNITY - Own the design of dashboards, compliance metrics, and regulatory reports, turning data into actionable insights for stakeholders, cross-functional partners, and regional compliance officers - Automate end to end compliance related data solutions, governance controls, and automations to boost efficiency and minimize manual intervention - Dive into large, complex datasets to turn findings into scalable, audit-ready data models that facilitate regulatory reporting and analytics - Translate regulatory and business requests into accurate reports and automated data pipelines using Python, SQL, DBT and Airflow - Lead cross-functional projects with analysts, engineers, and compliance teams to build and maintain high-quality data pipelines and sources - Coordinate client data quality monitoring by identifying issues, flagging remediations, and partnering with responsible teams to ensure timely resolution - Support ad-hoc data requests for audits, exams, risk assessments, and day-to-day business needs - Deliver insights that shape compliance direction through clear, data-driven storytelling   WHAT YOU BRING - 5+ years of experience in data analysis and data management within financial services or a regulated industry, with hands-on experience in compliance and regulatory reporting across frameworks such as AML, KYC, Sanctions, MiCA, or MiFID - Solid understanding of regulatory risk and the ability to operate effectively in high-scrutiny, audit-ready environments - Expert SQL skills including complex joins, CTEs, and analytical functions, paired with proficiency in Python libraries such as pandas, matplotlib, and plotly - Hands-on experience using dbt or similar tooling to model and organize high fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of data workflow orchestration - Proficiency with BI and data visualization tools such as QuickSight, Power BI, or Superset to build executive-facing dashboards - Strong communicator who can simplify complex data ideas for both technical and non-technical audiences - Alignment with the values outlined in Kraken's Tentaclements document   NICE TO HAVES - Degree in Mathematics, Statistics, Finance, Information Systems, or a related technical field - Passion for continuous learning and approaching problems with a beginner's mindset - Solid understanding of the cryptocurrency space and how financial markets function Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Salt Lake City, Utah, United States About the Role iCapital is looking for a Salesforce Administrator to take hands-on ownership of the Salesforce estate, spanning multiple organizations supporting the Distribution, Enterprise, Structured Investments, and Data Solutions teams.  Working alongside a close-knit team to drive platform stability, data quality, and commercial capability, this is a role for someone comfortable walking into complexity, assessing it clearly, and building solutions that last. Responsibilities Support daily Salesforce operations, including user requests, ticket resolution, and stakeholder communication. Lead the assessment, documentation, and enhancement of Salesforce configuration across multiple organizations including environments where formal ownership is being established. Gather and translate business requirements into scalable, user-friendly solutions. Configure standard Salesforce tools such as Flows, approval processes, reports and dashboards. Manage user and license administration (i.e. setup and deactivation, roles, profiles, permission sets, sharing rules). Partner with an external delivery partner and progressively take ownership of complex configuration and build work as internal capability scales. Maintain and manage sandbox environments for testing and deployment. Collaborate with teams using integrated platforms. Troubleshoot and fix bugs as needed. Monitor Salesforce releases and recommend relevant platform improvements. Communicate platform updates and provide user training as needed. Qualifications 5-7+ years of hands-on Salesforce Admin experience Bachelor’s degree or equivalent experience in a related field Salesforce Administrator certification is required; Salesforce Advanced Administrator certification is a plus Experience with Salesforce Data Cloud, Agentforce, Marketing Cloud or integrated platforms such as HubSpot, Cvent, or Tableau is strongly preferred Experience working across multiple Salesforce orgs, including environments with limited existing documentation Familiar with financial services, fintech, or alternative investments is a plus Excellent written and verbal communication skills with attention to detail Able to document processes and contribute to internal knowledge management Comfortable working independently while collaborating across teams Benefits The base salary range for this role is $90,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions. As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine. _______________________________________________________________________ WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE - Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle. - Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap. - Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right. - Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency. - Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment. - Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy. _______________________________________________________________________ RESPONSIBILITIES - Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins. - Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months). - Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders. - Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send. - Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience. - QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs. - Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy. - Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early. - Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track. - Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving. _______________________________________________________________________ QUALIFICATIONS - Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion. - Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion. - Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring. - Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement. - Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy. - Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms. - Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners. - Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition. - Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap. FIRST 90 DAYS - Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send. - Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team. - Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving. ONE YEAR OUTLOOK - Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages. - Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs. - Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada: CA$160,300– CA$229,000 base United States: $115,500 – $165,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: British Columbia, Canada Position Title: QA Analyst Temp Studio/Department: Everquest Employee Type: Temporary Location : Remote ( within BC, Canada) Salary Range: $18.25/hr - $22.00/hr CAD Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn. Description The Quality Assurance Analyst is responsible for testing multiple aspects of Everquest Legends in the QA Department. This position will be responsible for: Create and execute test plans for upcoming Content and Feature releases Collaborate with other analysts and developers to ensure thorough testing Verify changes across multiple environments Identify and test for edge cases outside of expected functionality Advocate for the player experience by giving qualitative feedback Prioritize tasks as they are assigned to QA Leader In Craft Modern Techniques: Proficient in QA Methodologies and best practices Skills: Excellent written and verbal communication Proactive: Raises visibility on issues Experience: 1 year of quality assurance Knowledge: of Everquest or similar MMOs and Gameplay Bonus: Passion for games and Quality Assurance End result: Exhibits essential inter-team cooperation to ensure the game is improved and ready for customers. Culture Innovative Ownership: Be an owner, build owners We know that to succeed means to fail but fail wisely and come back better. Don’t do something just because it’s always done that way. Be open to learning from all sources and be willing to teach all. Work smart and pursue your craft with passion. Empathy: Walk in their shoes We take the time to see from the perspectives of our team members and our players. We care deeply, behave positively, and communicate candidly. Emotional intelligence allows our team to act with respect and appreciate each another (and ourselves). Collaboration: See the best idea, not have the best idea We are better together than by ourselves, so we know that a great idea can come from anywhere. We are committed to hiring the best-fitting team members who amplify our craftsmanship and inspire us all to grow. Honesty/Humility: Integrity matters We have the self-reflection to hold ourselves accountable and support those who also hold themselves accountable. Be transparent to build trust and a team that is empowered to be bold and authentic. We trust our team members and their feedback. Note: Employment Agencies: Please do not contact this job post with unsolicited services or offers Other Criteria Years of Experience, Education, and/or Certification… Knowledge of Microsoft Windows and Microsoft Office products (Outlook, Word, and Excel) Education High School Graduate or equivalent Ability to follow verbal and written instructions Strong analytical and organizational skills Working background in Quality Assurance or 1+ years in the gaming industry Working knowledge of the software development process Experience with Everquest Legends preferred Knowledge of Video Games on PC We invite you to get in the game with us and help us make exciting experiences! Be Aware of Fraudulent Recruiting Activities Ravenwake Games will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. **Ravenwake is an Equal Opportunity Employer.**

Location: United Kingdom; Brazil; Ireland; Cyprus; Portugal; Lithuania; Czech Republic; Canada; Poland Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We're looking for a Data Analyst, Regulatory Analytics and Reporting to join our team remotely! The #1 goal of this role is to turn complex compliance and regulatory data into clear, actionable insights that protect the business, satisfy regulators, and support senior leadership in making high-stakes decisions. You'll work at the intersection of data engineering, regulatory reporting, and compliance operations in a fast-paced, high-scrutiny environment where accuracy and audit-readiness are non-negotiable. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of compliance regulations and frameworks. You'll own end-to-end data management from building and maintaining datasets and pipelines to designing dashboards and insights for compliance and leadership teams. You will also automate compliance processes and workflows to boost efficiency and minimize human error. If you combine exceptional data analysis expertise with solid knowledge of compliance regulations, a keen eye for regulatory risk, and the drive to shape the future of crypto with a top-tier brand - this is your next mission!   THE OPPORTUNITY - Own the design of dashboards, compliance metrics, and regulatory reports, turning data into actionable insights for stakeholders, cross-functional partners, and regional compliance officers - Automate end to end compliance related data solutions, governance controls, and automations to boost efficiency and minimize manual intervention - Dive into large, complex datasets to turn findings into scalable, audit-ready data models that facilitate regulatory reporting and analytics - Translate regulatory and business requests into accurate reports and automated data pipelines using Python, SQL, DBT and Airflow - Lead cross-functional projects with analysts, engineers, and compliance teams to build and maintain high-quality data pipelines and sources - Coordinate client data quality monitoring by identifying issues, flagging remediations, and partnering with responsible teams to ensure timely resolution - Support ad-hoc data requests for audits, exams, risk assessments, and day-to-day business needs - Deliver insights that shape compliance direction through clear, data-driven storytelling   WHAT YOU BRING - 5+ years of experience in data analysis and data management within financial services or a regulated industry, with hands-on experience in compliance and regulatory reporting across frameworks such as AML, KYC, Sanctions, MiCA, or MiFID - Solid understanding of regulatory risk and the ability to operate effectively in high-scrutiny, audit-ready environments - Expert SQL skills including complex joins, CTEs, and analytical functions, paired with proficiency in Python libraries such as pandas, matplotlib, and plotly - Hands-on experience using dbt or similar tooling to model and organize high fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of data workflow orchestration - Proficiency with BI and data visualization tools such as QuickSight, Power BI, or Superset to build executive-facing dashboards - Strong communicator who can simplify complex data ideas for both technical and non-technical audiences - Alignment with the values outlined in Kraken's Tentaclements document   NICE TO HAVES - Degree in Mathematics, Statistics, Finance, Information Systems, or a related technical field - Passion for continuous learning and approaching problems with a beginner's mindset - Solid understanding of the cryptocurrency space and how financial markets function Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Cadence is looking to hire a Mixed-Signal Systems and Verification Engineer. The position is open to both experienced professionals and recent graduates. Candidates will be involved in tasks related to mixed-signal system design and verification processes. The role requires knowledge and skills in relevant engineering principles and verification methodologies. Applicants should be prepared to work on complex system-level challenges and contribute to the development and validation of mixed-signal technologies.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE As a Humanoid Robot AI Data Collector, you will teleoperate humanoid robots and follow well-defined procedures to generate high-quality datasets used for training advanced AI models. You will work hands-on with physical robots using on-site tools and interfaces—such as the Universal Manipulator Interface (UMI)—to execute structured tasks and capture precise data. A significant part of the role involves annotation and labeling, requiring strong focus, accuracy, and pride in craftsmanship. This role is for individuals who thrive in a fast-moving, team-oriented environment; who take ownership, communicate openly, and embrace continuous learning. No technical background or formal education is required; full training is provided. This is a fully on-site role, working hands-on with robots and on-site systems such as UMI, and may involve periods of standing, regular movement, and interaction with physical hardware. This position is a permanent night shift, with working hours of 10:30 pm - 6:30 am, and may require occasional travel in line with business needs. WHAT YOU'LL DO - Teleoperate humanoid robots with consistency, precision, and a strong sense of ownership over data quality. - Perform on-site data collection using tools such as the Universal Manipulator Interface (UMI). - Capture and organise multimodal data (e.g., video, motion trajectories, task logs) with high accuracy and attention to detail. - Annotate and label data following strict guidelines, treating the work as a high-skill technical discipline. - Identify anomalies or issues proactively and escalate or solve them at the lowest responsible level. - Suggest improvements to workflows, processes, or tools—everyone contributes to process design. - Maintain clear, transparent documentation of progress and dataset quality. - Move with urgency and focus, ensuring timelines and daily goals are met. - Communicate openly with team members, sharing feedback and observations across functions. - Collaborate respectfully and positively with teammates, helping create a supportive and high-performing culture. WE'RE LOOKING FOR: - No formal technical education required — full training will be provided. - Comfortable using computers and digital interfaces. - Exceptional attention to detail and ability to follow precise instructions. - Strong time management, urgency, and reliability in meeting daily/weekly targets. - Ability to maintain focus and high-quality output during repetitive tasks. - Proactive mindset — willingness to take initiative without waiting for direction. - Clear, transparent communication skills for reporting findings and collaborating with the team. - Commitment to iterative learning, continuous feedback, and constant improvement. - Interest in robotics, AI, or emerging technologies is welcome but not required. WHAT WE OFFER: - 30+ days time off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Moon Active, a leading mobile game developer, is seeking a DevOps Engineer to join their hybrid team based in Warsaw, Poland. The role involves working with advanced technologies to support the development and deployment of engaging games played by millions globally. Candidates should be prepared to contribute to the infrastructure and automation processes that enable efficient game delivery and operation.

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #Canada PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #US PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Design at Anthropic sits at the intersection of craft, research, and product intuition. We're a small team working on products that millions of people use daily—and on interactions that don't have established conventions yet. Our work shapes how people experience AI: whether Claude feels like a tool or a collaborator, whether it earns trust or erodes it. We partner closely with engineers and researchers, often designing around capabilities that are emerging in real-time. That means staying close to the models, prototyping rapidly, and being comfortable with ambiguity. We're looking for designers who ship fast and stay in motion—people who would rather get something in front of users this week than perfect it for a month. You're excited to question fundamental UI assumptions and invent patterns that feel native to AI, and you're already using tools like Claude Code to extend what you can build. You pay attention to where model capabilities are heading, not just what Claude can do today, and you find ways to keep caring about the pixels, the copy, and the edge cases while shipping quickly. Key responsibilities Collaborate with product managers, engineers, AI researchers and other stakeholders to define product vision, strategy and roadmaps, and play an active role in shipping. Understand the technical architecture of our products and define primitives for new capabilities. Define feature areas with exceptional attention to detail and polish, identifying opportunities to improve quality and consistency of broader flows Craft beautiful, polished, and delightful user interfaces that build trust and showcase the power of our AI technology Comfortable in code, design, prototypes, and learning new ways to communicate ideas and concepts Find creative ways to ship high-quality work in a fast-paced, often ambiguous, resource-constrained startup environment Minimum qualifications Experience designing and shipping complex workflows, enterprise/B2B SaaS, developer tools, or API products end-to-end Proven track record of executing end-to-end on large and complex products, or a series of products, in ambiguous environments A portfolio demonstrating user-centered design thinking and polished UI craftsmanship Proficiency with modern design and prototyping tools, such as Figma Experience using AI tools such as Claude Code as a creative partner in your own design practice Excellent collaboration and communication skills to work effectively with cross-functional teams and influence without authority Preferred qualifications Experience prototyping with front-end code (e.g., HTML/CSS/JS) Passion for crafting scaled, highly impactful, safe and beneficial artificial intelligence technologies to enable new possibilities The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.