Location: Lomira, WI
Project Procurement Manager
Location:
Project-Based (Wisconsin, Missouri, Wyoming, Texas, and future project locations)
Employment Type:
Full-Time
Work Environment:
Primarily Site-Based (Long-Term Project Assignments)
Lead Procurement and Supply Chain Strategy for World-Class Mission-Critical Infrastructure
Delivering hyperscale data centers requires far more than purchasing materials and equipment. Successful project execution depends on proactive supply-chain planning, long-lead equipment management, supplier engagement, manufacturing visibility, logistics coordination, and cross-functional alignment between procurement and construction operations.
As a
Project Procurement Manager
with Michels Infrastructure Solutions, you will lead the procurement and supply-chain strategy supporting major hyperscale data center developments. Your efforts will help ensure materials, equipment, and services are available when needed to support aggressive construction schedules, critical project milestones, and successful field execution.
Working across project teams and the Michels Family of Companies, you will coordinate purchasing activities, manage strategic supplier relationships, mitigate supply-chain risks, and maintain alignment between procurement activities and the overall construction plan.
About Michels Infrastructure Solutions
Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a
Super General Contractor (Super GC)
model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution.
By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost.
MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects.
Position Overview
As a
Project Procurement Manager
, you will lead all procurement and supply-chain activities supporting major hyperscale data center construction projects. You will develop and execute procurement strategies, lead assigned procurement professionals, manage supplier relationships, and ensure purchasing activities remain aligned with project schedules, budgets, quality standards, commercial requirements, and procurement governance.
During the early phases of project delivery, you will play a critical role in procurement planning associated with site development, underground utilities, telecommunications infrastructure, structural concrete, power infrastructure, and long-lead electrical and mechanical systems required to support mission-critical operations.
A key aspect of this role is coordinating procurement activities across the Michels Family of Companies supporting the project. You will maintain visibility into purchasing activities, supplier commitments, manufacturing milestones, inspections, deliveries, long-lead equipment, and supply-chain risks across multiple scopes and business units.
You will help establish procurement strategies that align purchasing activities with evolving project schedules, construction phasing plans, and long-term campus development objectives.
Success requires strong procurement and commercial expertise, leadership capabilities, strategic thinking, and the ability to influence cross-functional teams. You will play a critical role in maintaining supply continuity, protecting project schedules, and ensuring successful project execution.
Key Responsibilities
Develop and execute project procurement strategies aligned with construction schedules, budgets, project objectives, and customer requirements.
Lead and coordinate procurement activities across affiliated Michels companies supporting multidisciplinary construction scopes.
Develop procurement strategies supporting large-scale site-development and infrastructure construction activities.
Identify long-lead equipment and material requirements early in the project lifecycle and develop mitigation plans for supply-chain risks.
Coordinate procurement activities supporting civil construction, utility infrastructure, telecommunications systems, structural concrete operations, power infrastructure, commissioning systems, and mission-critical facilities.
Manage and develop procurement professionals assigned to the project, including Buyers, Procurement Specialists, Expeditors, and related personnel.
Establish procurement priorities, responsibilities, resource requirements, performance expectations, and reporting standards.
Identify, evaluate, and mitigate procurement, supply-chain, commercial, quality, supplier, manufacturing, and schedule risks before they impact project execution.
Ensure procurement activities comply with project specifications, budgets, delivery requirements, quality standards, and procurement governance requirements.
Maintain strong supplier relationships and lead commercial interactions supporting project procurement needs.
Provide procurement visibility to project leadership through milestone tracking, forecasting, reporting, and risk assessments.
Ensure procurement plans remain aligned with changing construction priorities, project phasing strategies, and schedule requirements.
Promote a strong health, safety, environment, and quality culture throughout procurement, supplier, and material-management activities.
What You'll Do
Develop and maintain a comprehensive procurement schedule integrated with the project master schedule.
Manage procurement activities supporting mass grading, wet utilities, dry utilities, telecommunications infrastructure, structural concrete, power infrastructure, commissioning systems, and mission-critical construction activities.
Track critical procurement milestones including requisitions, bid events, evaluations, approvals, purchase orders, manufacturing progress, inspections, shipping milestones, and final delivery.
Maintain visibility into procurement plans, supplier commitments, purchase orders, material availability, manufacturing progress, and delivery schedules.
Coordinate purchasing activities across affiliated Michels companies to ensure individual scope requirements remain aligned with the overall project execution plan.
Lead procurement readiness reviews supporting major construction milestones and execution phases.
Coordinate closely with Project Management, Engineering, Construction Operations, Project Controls, Scheduling, QA/QC, Logistics, HSE, Finance, Legal, Risk, and other project stakeholders.
Monitor supplier performance, manufacturing progress, delivery commitments, market conditions, and emerging supply-chain risks.
Lead supplier-expediting activities and corrective action efforts when procurement delays threaten project milestones.
Develop recovery plans when supplier performance, manufacturing schedules, logistics constraints, or material availability threaten project objectives.
Coordinate with Logistics Managers, Construction Managers, Project Controls personnel, and supplier partners to ensure material readiness aligns with field execution requirements.
Identify and escalate cross-company procurement conflicts, schedule impacts, supplier issues, and commercial risks.
Manage supplier relationships while supporting negotiations, commercial commitments, issue resolution, and performance management.
Support resolution of supplier disputes, delivery delays, quality concerns, and commercial issues in partnership with project stakeholders.
Monitor procurement commitments, forecasts, budgets, and cost performance in coordination with Project Controls and Scheduling.
Maintain accurate, complete, and audit-ready procurement documentation, approvals, contracts, commercial records, and project files.
Develop and report procurement KPIs, forecasts, supply-chain risks, supplier scorecards, performance metrics, and corrective actions to project and business leadership.
Participate in supplier qualification activities, supplier meetings, manufacturing visits, site visits, inspections, and audits as required.
Provide procurement input to risk assessments, lessons learned, project execution planning, and continuous-improvement initiatives.
Leadership & Team Development
Lead, coach, and develop procurement professionals assigned to the project.
Establish clear priorities and accountability across purchasing, expediting, supplier management, and procurement-reporting activities.
Build a collaborative procurement environment that promotes ownership, communication, accountability, and timely decision-making.
Partner with procurement teams across affiliated Michels companies to coordinate resources and align purchasing activities.
Build strong relationships with strategic suppliers supporting mission-critical infrastructure, power, utility, telecommunications, and hyperscale-construction markets.
Promote collaboration between procurement, logistics, construction, project controls, engineering, and operations teams.
Identify opportunities to improve procurement processes, tools, reporting systems, and project delivery practices.
Foster a culture of continuous improvement while developing current and future procurement professionals.
Why Michels Infrastructure Solutions, Inc.?
We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects.
Our
Super GC model
brings together specialty design, construction, procurement, and commissioning capabilities through a single-source execution approach.
You'll work across major civil, utility, structural, power, telecommunications, and mission-critical construction scopes.
We provide opportunities to lead procurement and supply-chain strategies supporting some of North America's largest hyperscale data center developments.
We provide exposure to every phase of project delivery, from greenfield site development through commissioning and turnover.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform challenging, meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You enjoy building strong supplier relationships and solving complex procurement challenges.
You thrive when coordinating multiple teams around a common project objective.
You enjoy developing strategies that protect schedules and reduce supply-chain risk.
You excel at balancing cost, schedule, quality, and commercial objectives.
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You want to work to make a difference.
What It Takes
Bachelor's degree in Supply Chain Management, Business, Construction Management, Engineering, or a related field preferred; an equivalent combination of education and experience will be considered.
10+ years of progressive experience
in procurement, purchasing, supply-chain management, commercial management, or related functions.
Demonstrated experience leading procurement, supply-chain, materials-management, or commercial activities supporting large-scale EPC, heavy civil, utility, power, industrial, mission-critical, telecommunications, or hyperscale data center projects.
Experience leading procurement activities against complex construction schedules, budgets, delivery milestones, and project objectives.
Experience procuring materials and equipment supporting earthwork, underground utilities, structural concrete, power infrastructure, telecommunications systems, industrial facilities, or mission-critical projects preferred.
Demonstrated ability to identify and mitigate procurement, supply-chain, commercial, supplier, manufacturing, and schedule risks.
Strong knowledge of purchasing processes, procurement governance, commercial terms, supplier relationship management, and modern supply-chain practices.
Experience developing and managing project procurement schedules, including long-lead equipment and material-planning programs.
Experience supporting long-lead equipment procurement, manufacturing oversight, supplier expediting, logistics coordination, and schedule-driven procurement programs.
Experience with supplier expediting, manufacturing milestone tracking, inspection coordination, logistics planning, and delivery management.
Demonstrated ability to lead and develop procurement teams, including Buyers, Procurement Specialists, Expeditors, and related personnel.
Ability to coordinate across multiple business units and influence cross-functional stakeholders without direct authority.
Experience working within integrated project teams involving Engineering, Procurement, Construction, Project Controls, Logistics, Quality, Safety, Finance, Legal, and Operations functions.
Ability to interpret procurement data, evaluate commercial information, analyze supplier performance, and communicate procurement status and risks to executive leadership.
Strong negotiation, communication, organizational, analytical, strategic decision-making, and problem-solving skills.
Proficiency with procurement systems, ERP platforms, Microsoft Office Suite, and project reporting tools.
CPSM, CSCP, CPCM, or equivalent supply-chain or contracts certification preferred but not required.
Experience coordinating procurement across affiliated companies or multiple business units within a complex project-delivery organization preferred.
Ability to support long-term, site-based assignments at hyperscale data center and mission-critical construction projects throughout North America. This position is primarily project-based and requires regular interaction with field operations, project leadership, suppliers, and procurement teams. Initial project opportunities are expected to be located in Wisconsin, Missouri, Wyoming, and Texas, with future assignments determined by business needs and project awards.
Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc. where you don't just build projects, you build a career.
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https://www.michels.us/website-user-privacy-policy/
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
About the Role
We're looking for a Product Marketing Manager, Platform to launch targeted campaigns across Alchemy's full platform, from product launches to new vertical and segment pushes, and to own the always-on content that fills the gaps in between. This is a high-ownership, high-influence seat with a long runway: you'll start as an executional hire, but there's a real path to Product Marketing Lead and to building a team under you if that's the direction you want to grow.
Alchemy isn't just infrastructure, it's a full platform: building blocks for reads, writes, launching custom chains, and more, spanning verticals from crypto-native builders to traditional finance moving assets onchain. Every campaign we run, whether it's a product launch, a new vertical push, or a piece of evergreen content, needs to tie back to one thing: Alchemy as the platform builders trust to build the future on. You'll own that positioning day to day, from the company-level narrative down to how a single launch is framed, working closely with Lisa (Product Marketing) especially early on as you build that domain authority.
You'll run point end to end: strategy, tactics, project management, measurement, and reporting, on everything from major campaigns to the product launches, newsletter beats, and social content that run continuously. You can and should delegate execution (design, technical content with DevRel, and more), but you own the outcome. When there's no active campaign, you're not idle: you own a pillar of Alchemy's always-on content, filling the gap with mid- and bottom-funnel work that drives activation and cross-sell across our existing platform.
What You’ll Do
- Launch targeted campaigns across product launches and new vertical/segment pushes, owning the strategy, the tactics, and the project management from kickoff to report-out.
- Own and evolve Alchemy's platform positioning: the throughline that connects every campaign back to Alchemy as a frontier leader built for reliability and performance, backed by real customer stories.
- Own a pillar of Alchemy's always-on content cadence, mid- and bottom-funnel work, product launch beats, and activation/cross-sell content, whenever there isn't an active campaign in market.
- Go deep on individual product areas and wide across the full platform, building the kind of product and audience understanding that lets you spot the next campaign or market opportunity before anyone asks for it.
- Generate and pitch ideas for breaking into new markets and verticals, backed by a real read on the audience and the competitive landscape.
- Partner with DevRel to produce the technical content (docs-adjacent explainers, videos, tutorials) that supports a campaign or fills a content gap.
- Bring creative, visual thinking to launches that could otherwise be a dry API announcement, pushing for the campaign concept, not just the campaign checklist.
- Delegate execution to design, agencies, and other specialists as needed, while remaining accountable for the outcome, the timeline, and the numbers.
- Build stakeholder trust across Product, Engineering, and DevRel, so that partner teams want to work with you again.
What we’re looking for
- Experience selling to developers on a technical, API-first product with a developer dashboard, not a B2B SaaS platform candidates sign up for and self-manage. This is a hard requirement.
- A track record of owning a campaign end to end: you can walk through, in detail, how you align stakeholders, launch, measure, and report on a campaign from a template through to results.
- Genuine curiosity and a love of learning: going deep on a single product area and wide across an entire platform both excite you.
- Creative instincts: you notice good brand and campaign work in the wild, and you bring visual or conceptual ideas that make a technical launch land.
- Experience leading a large, high-visibility project end to end, e.g., a website overhaul, a rebrand, or a sales enablement overhaul.
- Strong cross-functional operator: Product and Engineering partners trust you and want to work with you again.
- Bias for speed and pragmatism: you default to "how do I get this out the door as fast and sharply as possible," not "how do I make this perfect."
- Genuine enthusiasm for AI and how it's changing marketing and the developer tools landscape.
Nice to Haves
- Experience marketing to enterprise customers, especially financial services.
- Breadth of experience marketing to developers across crypto/Web3 verticals.
- Experience as a software engineer prior to marketing.
- Leadership or management experience, or a clear interest in growing into it.
Benefits and Perks
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🚅 Commuter Benefits
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as bonus and equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
Location: Santa Clara, CA
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
We are looking for a
Website Manager
to lead the strategy and execution for forwardnetworks.com. Reporting to the Director of Content and Digital Marketing, you'll bring a product manager's mindset to our primary web property, driving its long-term strategy, daily performance, and continuous evolution.
Your goal is to bridge the gap between web strategy, design, technical execution, and user experience. As we enter our next stage of growth, you'll balance rigorous daily operations with high-impact initiatives to ensure our digital presence scales securely and efficiently alongside our business.
Key responsibilities
Web Strategy & Operations:
Treat the website as an evolving product—own the strategic roadmap and the daily intake, prioritization, and execution of all web updates. Use Jira to triage engineering requests and bug fixes, and Asana to project-manage larger cross-functional campaigns.
Always-On Performance, Metrics, and Attribution:
Own core technical and engagement metrics, site availability, Core Web Vitals, traffic, and usability across desktop and mobile. Connect site behavior to pipeline through CRM/marketing-automation integration.
Platform Architecture, Evolution, and Accessibility:
Own the technical health and modernization of our web platforms, including WCAG/Section 508 conformance, evaluating and implementing enterprise-grade CMS, and infrastructure that scales securely.
SEO & Organic Growth:
Own technical SEO, site architecture, and organic search performance as a primary driver of pipeline; monitor emerging AI-search/answer-engine visibility as a channel.
Iterative CRO & Personalization:
Run a continuous testing program — audits, A/B tests, and landing-page refinement — including personalized experiences for distinct buyer segments (e.g., federal, enterprise, mid-market) via our ABM/personalization stack.
Global Site Architecture:
Build and maintain a scalable, localizable site structure — translation workflow, regional compliance (e.g., GDPR), and CMS framework — to support our enterprise segment's international footprint.
Qualifications
5–10 years managing B2B tech or SaaS websites with a product management mindset.
Bachelor’s degree or equivalent practical experience.
Hands-on experience leading a major enterprise web platform upgrade or migration, start to finish.
Daily-operations proficiency in Jira and/or Asana.
Technical foundation with a genuinely enterprise-grade CMS (e.g., Contentful, Sitecore, Adobe Experience Manager, or a comparable headless/composable platform), HTML/CSS/JS, and scalable architecture.
Expertise in GA4, Google Tag Manager, Core Web Vitals, and SEO tooling (e.g., Search Console, Screaming Frog) to measure and improve traffic, availability, and usability.
Data-driven, detail-oriented approach to problem-solving.
Base Salary Range:
$140,000 – $170,000 per year
This range represents the low and high end of the salary for this position. Actual compensation will vary based on factors including location, candidate experience, skills, and level. In addition to base salary, this role will be eligible for equity and benefits.
Location: New York, New York, United States
About the Role
iCapital is seeking a Head of Content Strategy to lead and scale the firm's global content vision during its next phase of growth. This individual will develop a unified content strategy that strengthens iCapital's position across investment management, wealth management, and financial technology while expanding the firm's thought leadership across its growing platform of solutions. Working closely with executive leadership and senior subject matter experts, the successful candidate will translate complex industry insights into compelling content that informs, differentiates, and drives engagement. This leader will establish the editorial standards, governance structures, and operating model needed to deliver high-quality content at scale. Combining strategic leadership with hands-on content expertise, they will play a critical role in elevating iCapital's brand, market presence, and commercial impact.
Responsibilities
Develop and lead a multi-year content strategy and scalable messaging architecture that positions iCapital at the intersection of investment management, wealth management, and financial technology while supporting global and regional growth opportunities.
Build, lead, and mentor a high-performing content organization, including agency and external partner relationships, while establishing the workflows, governance structures, and resourcing models needed to operate efficiently at scale.
Translate complex financial and business concepts into compelling, audience-centric narratives across investment management, private markets, structured investments, ETFs, annuities, life insurance, and evolving platform capabilities.
Develop, write, edit, and oversee content across formats including thought leadership, executive perspectives, educational content, research distribution, presentations, newsletters, podcasts, video, digital content, and emerging channels.
Establish editorial standards, content governance frameworks, publication processes, editorial calendars, tone-of-voice guidelines, and audience-specific messaging to ensure consistency, quality, and regulatory compliance across the organization.
Partner closely with executive leadership, investment professionals, senior subject matter experts, Product Marketing, Brand, Digital, Social, PR, Events, Compliance, and international business teams to align content strategy with business priorities and market opportunities.
Expand content visibility and distribution through multi-channel programs, SEO and answer engine optimization (AEO), paid, owned, and earned media, strategic content partnerships, industry relationships, and emerging platforms.
Represent iCapital's thought leadership strategy through conferences, partner events, media relationships, executive presentations, and other initiatives that strengthen market presence and brand credibility.
Qualifications
15+ years of experience leading content strategy, editorial, thought leadership, or content marketing functions within financial services, investment management, wealth management, fintech, or a related industry
Bachelor's degree is required; advanced degree in finance, economics, journalism, communications, or a related field is preferred
Demonstrated success developing and executing enterprise-wide content strategies across multiple audiences, channels, formats, and global markets while delivering measurable business outcomes
Deep understanding of financial markets and experience partnering with portfolio managers, research analysts, strategists, economists, and other investment professionals to translate complex concepts for diverse audiences
Exceptional writing, editing, storytelling, and content development capabilities across long-form, short-form, and multimedia formats, with the ability to operate as both a strategic leader and hands-on practitioner
Proven ability to build and scale teams, establish content governance frameworks, manage complex projects, and lead multiple concurrent initiatives in fast-paced environments
Strong stakeholder management, communication, and influencing skills with a track record of advising senior executives, building trusted partnerships, and aligning cross-functional teams around shared objectives
Data-driven mindset with expertise in content performance measurement, analytics, SEO, AEO, content distribution, and optimization across digital, social, email, video, PR, paid media, and events
Benefits
The base salary range for this role is $215,000 to $300,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Runway is looking for a Marketing Manager to help build and scale high-impact marketing programs across our creator, partner, sponsorship, and growth ecosystem.
This is a generalist marketing role for someone who can move fluidly between strategy and execution. Some immediate areas of focus include influencer creator partnerships, sponsorships, and partnership marketing.
The right person is commercially minded, highly organized, creative, and comfortable operating in ambiguity. We are looking for someone who can build repeatable programs, manage relationships, and execute campaigns to turn marketing ideas into measurable growth.
WHAT YOU’LL DO
- You will own and support marketing programs that help Runway reach priority audiences, grow demand, and deepen our presence among our target audiences.
- In the near term, this will include managing creator and influencer partnerships including affiliates, evaluating sponsorship opportunities, and building co-marketing programs with customers, technology partners, model providers, vendors, and ecosystem partners.
- You will work across the full program lifecycle: identifying opportunities, developing briefs, managing outreach, coordinating execution, tracking performance, and recommending what to scale, change, or stop.
- You will partner closely with growth, creative, comms, events, PMM, sales, business development, legal, and finance to make sure programs are clear, on-brand, operationally sound, and connected to business outcomes.
WHAT WE’RE LOOKING FOR
- We’re looking for a marketing generalist with strong executional judgment and enough strategic range to work across multiple types of programs for a range of B2C and B2B audiences.
- Experience managing creator partnerships with a clear view of how long-form content performs differently from short-form and other social channels.
- 4+ years of experience building marketing campaigns, influencer, affiliate, or growth programs from 0 to 1.
- Experience managing external relationships: creators, sponsors, agencies, freelancers or vendors.
- Experience writing briefs, managing timelines, coordinating stakeholders, and translating broad goals into concrete plans.
- Strong taste, communication skills, and judgment around brand, audience fit, creator quality, partner value, business impact, and operational tradeoffs.
- You should be comfortable with ambiguity and able to build from scratch. This role requires someone who can create structure where it does not yet exist, but without slowing the team down with unnecessary process.
- You should care about measurement and be able to connect marketing programs to outcomes such as subscriptions, ARR, and enterprise pipeline influence.
NICE TO HAVE
- Experience in AI, SaaS, subscription products.
- Experience creating partner-facing materials such as briefs, sponsorship packages, or co-marketing materials.
- Familiarity with Runway, AI video, creator communities, internet culture, and the broader creative technology ecosystem.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
We’re evolving our marketplace by building Affirm's first fully-featured ads platform to make a best in class shopping destination for our merchants and customers. We know that by pairing consumer insights, segmentation and personalization with our vast network of merchants, we can achieve that goal. The Marketplace Performance team owns the foundation of several key monetization artifacts that drive GMV for the company. We work cross-functionally to achieve these goals by closely partnering with our Revenue, TAM, CSM and Merchant partners. This team plays a large role in making Affirm marketplace the destination consumers trust and turn to for discovery, comprehension and shopping.
What You'll Do
· You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
· You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
· You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
· You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.
What We Look For
· You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes.
· You have experience developing consumer experiences using UI frameworks like React
· You have 2+ years of experience working in Ad Tech or related platforms.
· You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.
· You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work.
· Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Pay Grade - P
Equity Grade - 13
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000
USA base pay range (all other U.S. states) per year: $204,000 - $264,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (mid-market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume mid-market book of business (100–999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Own and manage mid-market client and broker relationships across a high-volume book of business (50–60 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 20% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
4+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position (inclusive of Base + Commission) is $125,000 to $150,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: London, UK
Workplace: Hybrid
ABOUT BEAMERY
With the rapid expansion of AI and automation, the future of work has never been more challenging for organizations. Beamery’s unique jobs, skills and tasks data platform helps organizations navigate these challenges and make more informed decisions across Talent Lifecycle Management. Our solutions power recruitment, mobility, upskilling, diversity, work architecture and workforce planning for some of the world’s most forward-thinking companies.
We believe that where you work is much more than just a job. Millions of people are being left behind every day in their careers, and we’re on a mission to fix this by creating equal access to meaningful work, skills and careers for all.
We are an equal opportunity employer committed to building a representative Beamery, creating an equitable, inclusive and engaging environment for our people.
So, what are you waiting for? Join us and help us transform the future of work once and for all.
What’s ahead — and why it’s an exciting time to join the team:
Building agentic AI with advanced orchestration (multi-agent workflows, tool use, evaluation loops) that turns complex talent data into decisions.
- Training and fine-tuning our own models on unique data about jobs, skills and tasks, and benchmarking them against the best in our market.
- Joining an award-winning AI team (ACM RecSys Challenge 2026) that turns new ideas into innovative solutions with scientific rigour.
- Sharing our work and learning from industry peers through challenges, conferences and publications.
But it’s not all about creating high-quality products, we also very much value the company culture we have worked hard to create; built on trust, empathy & honesty ensuring our workforce is able to bring their full selves to work.
ABOUT THE OPPORTUNITY AT BEAMERY
We are looking for an experienced Senior Product Manager to own Beamery's Data Foundry end to end. The Data Foundry is our proprietary data platform, powering existing and emerging product lines including our Talent CRM and Workforce Suite. Through this, we provide data-as-a-service to customers through channels such as MCP/API. This is an emerging commercial channel. Its core capabilities span the data models, taxonomies and integrations that underpin talent and workforce decisions across our platform.
The Senior Product Manager, Data Foundry will treat data both as infrastructure embedded within our products and as a product that customers buy in its own right. Beyond internal embedding and direct commercial sales, the platform is open — customers and partners can build on top of it through MCP and API access. You will work with product leadership to set the strategy, agree what the platform provides internally, decide what becomes customer-facing, and define how the platform opens up for customer and partner innovation.
You will work at the centre of the platform, creating a balance between two essential initiatives. On one side, you serve the Talent CRM and Workforce Suite product managers as your customers, agreeing the data contracts they build on. On the other, you partner with the data science, data engineering and integrations engineering leads to turn those needs into delivery.
WHAT YOU WILL BE DOING
Ownership and strategy
- Own the Data Foundry vision, strategy and roadmap, framing each item as a bet with a clear driver, aligned to overall strategic objectives
- Ensure alignment of Data Foundry strategy to Beamery's AI strategy, reflecting the shift from providing AI assistants to providing AI access through MCP and API channels.
- Decide what Data Foundry provides as internal infrastructure and what is packaged and sold as a customer-facing product.
- Make and defend build versus buy decisions across integrations, analytics, AI and taxonomy capabilities.
Discovery and commercial impact
- Discover and validate what external customers want from data-as-a-service, and partner with Sales and Customer Success to drive adoption with clear GTM and enablement plans
- Build the case for Data Foundry as a new commercial channel, defining and proving the standalone commercial model alongside its role as platform foundation, quantify the value it unlocks for specific customers and deals, and measure success against value and usage metrics.
Partnership and delivery
- Lead your team to deliver solutions our customers can’t imagine working without and that deliver measurable customer and business outcomes
- Agree and maintain the data contracts with the CRM and Workforce Suite product managers, treating them as internal customers with real commitments.
- Prioritise across data science, data engineering and integrations engineering, translating tribe needs into a clear and deliverable plan.
Communication & alignment
- Communicate transparently and create alignment between peers and leadership on priorities, trade offs and progress
- Manage customer and sales expectations through well managed structured cadences
Data governance and trust
- Own how workforce data is governed, secured and access-controlled as it is exposed through APIs and MCP, meeting or exceeding enterprise privacy and compliance expectations.
- Ensure the outputs of Data Foundry's models are measurable and explainable, so customers and internal teams can trust and act on the results.
WHAT WE ARE LOOKING FOR
- A product manager with a minimum 6 years experience in complex technical, data or AI products, a significant portion of which should be in enterprise B2B SaaS.
- Strong grasp of data platforms, APIs and integrations, comfortable making architecture-adjacent decisions while collaborating with and holding priorities with engineering and data science leads.
- Experience handling sensitive or regulated data, with a clear view of governance, security and privacy.
- An analytical thinker who uses data to find opportunities, confidently prioritise and measure success, balancing between competing tribe roadmaps and internal customers.
- Commercially fluent, experience with 0-1 product stages, shaping early product with new go to market motions, able to connect product decisions to revenue, cost and customer ROI.
- A clear communicator who builds trust across product, data science and engineering, and who is comfortable taking a position and explaining the reasoning.
- Experienced owning and delivering AI capabilities, with a keen interest in how AI is reshaping the talent and workforce space, and in giving customers trusted, explainable access to their data.
Beamery is for Everybody. Diversity and open expression are fundamental to us. We acknowledge the challenges in our industry and strive to develop an inclusive culture where everybody can contribute. We are dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, sexual orientation, gender identity, race, national origin, age, disability status, or caregiver status. If, for whatever reason, you need us to make reasonable adjustments and adaptations to our recruitment process, please email accommodations@beamery.com
Visit our Diversity, Equality and Inclusion page https://careers.beamery.com/life-at-beamery/diversity-equality-inclusion/to learn more about progress and commitments.
Компания SOFTSWISS, работающая в сфере IT и специализирующаяся на разработке программного обеспечения для iGaming, ищет Middle Operational Product Manager. В обязанности входит управление продуктами, связанными с онлайн-казино и платформами для ставок. Требуется владение английским и русским языками. Работа возможна в офисах в Варшаве или Познани, а также полностью удаленно.
Требования:
— +2 года опыта в user acquisition в геймдеве.
— Опыт с Google ADS, мобильными играми и бюджетами > 100к/месяц.
— English B1 и выше
Компания базируется в Польше и на Кипре, обсуждается удалённая работа и релокация.
Вакансия предполагает работу с Google ADS — одним из основных источников трафика компании, а также использование автоматизированных процессов и систем маркетинговой и внутриигровой аналитики с точными предиктами, работающими по DDD.
УдалённоКипр, Польша; Базируемся в Польше и на Кипре, ремоут и релокация обсуждаемы 👾
Australian Payments Plus, which manages essential Australian payment systems such as eftpos, BPAY, NPP, and the secure identity platform ConnectID, is seeking a Senior Project Manager based in Sydney. The role involves overseeing complex projects related to these payment infrastructures, ensuring timely delivery and alignment with strategic objectives. Candidates should have extensive experience in project management within the payments or financial services sector, demonstrating strong leadership and stakeholder management skills. Familiarity with Australian payment systems and regulatory environments is essential. The position requires coordinating cross-functional teams, managing risks, and driving continuous improvement to support the organization's mission of providing secure and efficient payment solutions.
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is hiring a Corporate Communications Manager to help us set a new standard for corporate communications at a public company. Successful candidates will go beyond setting strategy to help define a new model for how public companies communicate. This person will partner across the company — finance, investor relations, legal, brand, product and design — to mine and tell stories that drive conversation across audiences, formats and channels.
This role calls for range. You should be as comfortable in a spreadsheet as you are on X/Twitter. You’re capable of crafting campaigns around quarterly earnings and cultural moments. You can quickly learn and translate complex topics for a broader audience without dumbing it down. You embrace ambiguity, are collaborative by default, and are energized by the opportunity to build something new.
This is a full time role that can be held from our San Francisco or New York hub.
What you’ll do at Figma:
Help define and drive Figma’s corporate storytelling strategy end-to-end, from narrative development to execution across channels
Move beyond traditional PR to create integrated campaigns that cut through across media, owned platforms and executive communications
Partner with cross-functional teams to translate business momentum into clear, compelling stories and campaigns
Work closely with executives to shape narratives that resonate with business and financial audiences, from briefings to thought leadership
Identify and develop breakthrough story angles that position Figma at the center of key industry, market and cultural conversations
Stay close to the news cycle and broader zeitgeist while proactively creating opportunities that put Figma ahead of it
Continue to grow your scope and influence as the company scales
We’d love to hear from you if you have:
7+ years of experience in in-house communications
A track record of building and scaling communications programs from the ground up
Strong business and cultural fluency, with the ability to translate complexity into clear, engaging narratives and pitches
Experience operating in fast-paced environments where direction isn’t always defined—and comfort creating it
Demonstrated experience crafting a point of view on storytelling that goes beyond conventional PR approaches
While not required, it’s an added plus if you also have:
An understanding of product design, software development and/or cloud-native applications.
Experience navigating and explaining business concepts and issues with fluidity.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Washington DC
About the department
The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development.
What you'll do
The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Success and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements.
Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs.
Responsibilities
Serve as primary technical support contact.
Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities.
Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
Ability to travel up to 25% of the time.
Ability to work one weekend every quarter.
Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
Understand client sentiment, own internal and customer facing escalations, and provide product support.
Ensure support tickets are solved in a timely manner.
Maintain and expand working technical knowledge of Cloudflare products.
Single threaded owner of technical support issues, working with backend teams as needed.
Work with global TAM’s to ensure coverage on critical issues.
Ensure rapid Incident response.
Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.
Examples of desirable skills, knowledge and experience
Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
Experience in security products and technologies (e.g Firewall, IPS, DDoS).
Experience in system integration and multi-vendor environments & data center deployments.
Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Have the business acumen of working with Fortune 500 companies and their leadership team.
Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.
Compensation
Compensation may be adjusted depending on work location.
For Washington D.C. based hires:
Estimated annual salary of $$99,000-136,000$$
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
В роли Engineering Manager в компании Shopify, которая специализируется на предоставлении инструментов для создания и управления интернет-магазинами, предстоит руководить инженерной командой, обеспечивая эффективную разработку и внедрение решений для электронной коммерции. Кандидат должен обладать опытом управления техническими коллективами, пониманием процессов разработки программного обеспечения и навыками координации проектов в области e-commerce. Важным является умение работать с современными технологиями и инструментами, применяемыми в платформе Shopify, а также способность способствовать росту и развитию команды для достижения бизнес-целей компании.
Компания Shopify, специализирующаяся на электронной коммерции и предоставляющая решения для создания и управления интернет-магазинами, ищет Engineering Manager. В этой роли потребуется руководить инженерной командой, обеспечивая эффективную разработку и внедрение технических решений, способствующих развитию платформы. Кандидат должен обладать опытом управления командами разработчиков, пониманием процессов разработки программного обеспечения и навыками координации проектов в области e-commerce.
География найма не уточнена
ГибридSan Francisco; New York
География найма не уточнена
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.