Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Opportunity
We’re continuously meeting product design talent interested in shaping the future of centralized exchange products at OKX.
Our CEX Product Design team works across
Manual Trading, Trading Strategy, Social & VIP, Growth, and Institutional
products. Depending on your experience, interests, and our current hiring needs, we’ll explore relevant opportunities across different teams and levels.
We design products for complex, fast-moving financial environments. Our work spans high-frequency and high-consideration user journeys, data-dense interfaces, trading and investment decisions, social experiences, and products serving both individual and institutional customers. Designers partner closely with Product, Engineering, Research, Content Design, Data, and other functions from early exploration through delivery and iteration. We care about interaction quality and visual craft, but also expect designers to understand the product deeply, navigate constraints, and influence the decisions that shape the customer experience.
Depending on team needs and your interests, your work may focus on:
Manual Trading
— helping customers discover markets, analyze information, place and manage trades, and understand their positions.
Trading Strategy
— designing tools and workflows that help customers create, discover, evaluate, and manage trading strategies.
Social & VIP
— building differentiated experiences for social trading, communities, creators, and high-value customers.
Growth
— improving acquisition, activation, engagement, retention, and cross-product discovery across the customer journey.
Institutional
— designing sophisticated, efficient, and trustworthy products for professional and institutional customers.
What You’ll Be Doing
The scope of the role will vary according to your experience and area of ownership. You may:
Design clear, intuitive, and trustworthy experiences for complex and data-intensive products.
Turn customer insights, product strategy, business goals, and technical constraints into coherent user journeys and detailed interactions.
Work across the end-to-end design process, from problem framing and early exploration to prototyping, delivery, validation, and iteration.
Create user flows, information architecture, wireframes, prototypes, and production-ready designs with a high level of interaction and visual craft.
Partner closely with Product and Engineering to evaluate trade-offs, resolve ambiguity, and take work from concept through implementation.
Use qualitative research, product analytics, experimentation, and market understanding to inform and evaluate design decisions.
Present your work clearly, explain the reasoning behind your decisions, and use feedback to improve the outcome.
Contribute to consistent, scalable experiences across platforms, markets, and product areas.
Help strengthen design quality, collaboration, and customer-centered decision-making across the organization.
At more senior levels, you’ll be expected to define product and design direction, lead ambiguous cross-functional initiatives, influence decisions across teams, and raise the quality of design practice.
What We Look For In You
Experience designing and delivering digital products. We hire across multiple levels, and assess experience according to the scope, complexity, autonomy, and impact demonstrated in your work.
A portfolio that shows how you frame problems, explore alternatives, make decisions, craft interactions, and measure or evaluate outcomes—not only final screens.
Strong product thinking and the ability to connect customer needs with business goals and technical realities.
Strong interaction design and information architecture skills, especially for complex workflows or data-rich interfaces.
A high standard of visual craft and attention to detail.
Experience collaborating closely with Product and Engineering throughout the product development lifecycle.
The ability to communicate clearly, explain your reasoning, and build alignment with cross-functional partners.
Comfort working through ambiguity, changing priorities, and incomplete information.
The ability to take ownership, follow through on details, and help teams turn ideas into shipped experiences.
Genuine interest in learning about centralized exchange products and the customers who use them.
Nice to Haves
Experience designing products in trading, investment, fintech, crypto, or other complex financial domains.
Experience with data-intensive products, professional tools, marketplaces, or high-stakes customer journeys.
Experience using research, experimentation, and product analytics to guide design decisions.
Experience designing for customers across multiple markets, cultures, languages, or regulatory environments.
Experience contributing to or working with a mature design system across platforms.
At senior or staff level, experience mentoring designers, leading cross-team initiatives, or raising design quality beyond your immediate product area.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-EW1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Zurich, Switzerland
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Brazil
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
- Rate: $50.00 USD per hour
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Colombia
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
- Rate: $55.00 USD per hour
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Germany
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Quebec City, Canada
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
- Rate: $67.00 USD per hour
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: France
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Argentina
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Peru
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
- Rate: $55.00 USD per hour
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Mexico
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: United States
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: San Francisco, CA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
You will be a strategic contributor to our cybersecurity marketing efforts, positioning Claude as the trusted AI partner for CISOs, security operations teams, threat intelligence analysts and beyond. This is an important role that requires deep understanding of the cybersecurity ecosystem combined with the ability to craft compelling positioning and messaging around AI's benefit to defenders and the organizations they protect.
Working closely with sales, product, partnerships and communications teams, you'll be responsible for bringing cybersecurity launches, features, and messaging to market through various channels while ensuring cohesive positioning across audiences.
This role needs someone who can set vision and strategy while being hands-on with execution, from launching product capabilities for security operations and sector-specific tools to quarterbacking demand generation campaigns that drive adoption. Working at the intersection of AI safety, the evolving threat landscape, and campaigns, you'll help shape industry conversations around AI's role in cyber defense that drive measurable pipeline and impact results.
Key responsibilities
Coordinate and execute a comprehensive marketing strategy for cybersecurity across key segments: enterprise security operations, threat intelligence, detection and response, governance/risk/compliance, MSSPs and more
Craft differentiated positioning and messaging across solutions pages, campaign materials and content for distinct audiences within the vertical
Support go-to-market for product and solution launches including sector-specific offerings and relevant MCP integrations and skills (SIEM, SOAR, EDR, threat intelligence platforms, etc.)
Partner with the alliances team on joint go-to-market with cybersecurity partners, including shared positioning, launch coordination, and integrated campaign moments across security platform and services partners
Partner with communications on executive thought leadership regarding AI's potential to tip the balance toward defenders, including flagship announcements in the context of key security initiatives
Work with the social and content teams on a cybersecurity content calendar that highlights use cases, case studies, and partnership announcements
Drive thought leadership initiatives and speaking / event opportunities relevant to the security community
Enable sales teams with compelling materials, outbound campaigns, and pipeline-driving initiatives for security-led enterprise accounts
Report on which channels and campaigns are driving results and identify opportunities for iteration
Minimum qualifications
Have direct experience marketing software products to security audiences, including familiarity with how CISOs, SOC leaders, and security engineering teams evaluate and buy technology
Thrive in a 0-to-1 environment — can build processes where none exist and navigate ambiguity across a complex stakeholder landscape
Are an adaptable generalist with exposure and competency within multiple marketing functions (content, campaigns, social, analytics, sales enablement)
Have strong written and verbal communication skills, with an ability to translate complex AI capabilities into clear, compelling narratives for both technical practitioners and non-technical audiences
Are a quick learner who can absorb context on security workflows, buyer dynamics, and compliance frameworks rapidly
Excel at cross-functional collaboration — comfortable being the connective tissue between product, sales, partnerships, communications, and marketing teams
Are passionate about AI's potential to strengthen cyber defense while maintaining focus on responsible, safe deployment
Preferred qualifications
Have 8+ years of marketing experience with at least 2 years of experience in cybersecurity, security operations, or the broader security technology space
Have worked in or with security organizations and understand the distinct priorities and decision-making dynamics of security buyers
Possess experience with event marketing at security conferences (e.g., RSA Conference, Black Hat, Gartner Security & Risk, ISAC events)
Have a background in enterprise sales enablement, particularly in complex or regulated industries
Show a track record of building marketing programs from scratch at a growth-stage company
Demonstrate interest in the responsible deployment of AI in security contexts, including an awareness of the dual-use considerations unique to cybersecurity use cases
Role-specific policy:
For this role, we expect staff to be able to work from our Washington, D.C. or San Francisco office at least once a month for cross-functional stakeholder engagement. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boston, MA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
We’re looking for an Engineering Manager to lead the team building LangSmith, our observability and evaluation platform for LLM applications. You’ll define the technical direction, grow and mentor a world-class engineering team, and partner with product and design to deliver features that help developers build and deploy trustworthy AI systems with confidence.
WHAT YOU'LL DO
- Build, mentor, and grow a high-performing team of engineers, fostering collaboration, ownership, and accountability
- Strengthen LangChain’s engineering culture through mentorship, high-quality code, and technical excellence
- Shape long-term technical direction and ensure scalability and reliability of LangSmith AI Observability Platform
- Partner with product and design teams to define scope, sequence, and success criteria for key initiatives
- Maintain a high bar for technical excellence while making sure the team moves with urgency and focus
- Lead by example in writing clean, maintainable, and well-tested code in Go/Python and Typescript
- Engage directly with customers to understand their needs and translate them into actionable product improvements
WHAT YOU'LL BRING
- Experience managing or tech-leading teams delivering complex full-stack products
- Strong technical background in Go/Python and React/Typescript
- Solid understanding of databases (Postgres, Redis and ClickHouse)
- Proven ability to design high throughput data-intensive systems
- Bias towards shipping quickly and learning from customers
- Strong communication skills—able to collaborate with internal stakeholders and engage directly with customers
- Bonus: Experience building AI/LLM-powered applications, developer tools, or observability platforms
Annual salary range: $220,000- $270,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Budgets by Tammy is looking for U.S.-based independent referral partners to help introduce people to their personalized monthly budgeting service. This is a flexible, commission-only independent contractor opportunity with no set hours, schedules, or sales quotas.
Compensation:
— Earn 25% commission ($24.75) for every completed $99 personalized budget referral.
— No guaranteed salary or hourly pay; earnings are based solely on successful referrals.
How it works:
— Follow @BudgetsByTammy on TikTok.
— Receive a unique referral code and a personalized promotional graphic.
— Share Budgets by Tammy with your social media audience, friends, family, or contacts.
— Earn commission when someone purchases a $99 personalized monthly budget using your referral code.
Who this may be great for:
— People who enjoy social media, budgeting, personal finance, saving money, sharing helpful resources, or connecting people with useful services.
— No need to be a financial professional or have a large social media following.
Referral Partner Requirements:
— Must be based in the United States.
— Must follow @BudgetsByTammy on TikTok.
— Must accurately represent Budgets by Tammy and the services offered.
— Must clearly disclose the commission relationship when promoting, stating that you earn a commission from qualifying purchases.
— No set hours or quotas; work on your own schedule.
To apply, use the provided link to get started.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role / impact
As the SEM Senior Manager, you will play a critical role in shaping the future of Xero’s global Paid Search program. This is a highly technical, hands-on role focused on using automation, AI and data to unlock scalable growth and improve how our SEM operation works.
You will help evolve the technical foundations of the channel, from AI-powered optimisation workflows and automation through to feeds, scripting and new ways of using emerging technology across search. You’ll work closely with SEM specialists, Data Science, Marketing Technology and Product teams to turn complex performance challenges into scalable solutions.
Your impact will go beyond campaign optimisation. You’ll help define how Xero applies AI and automation to Paid Search, build systems that improve decision quality and speed, and act as a senior technical voice across the organisation, translating complex ideas into clear opportunities for senior stakeholders.
The team / how they connect
You will join Xero’s global SEM team, a specialist group spanning technical SEM, bidding and optimisation, creative and AI. The team manages Paid Search across Xero’s global markets and is focused on using data, experimentation and technology to continually improve performance and unlock new growth opportunities.
You’ll work closely with the Head of SEM and our existing SEM team, while partnering across Data Science, Marketing Technology, Product, CRO and the wider Performance Marketing organisation. As a senior leader within the team, you’ll bring new ideas, share your expertise and help elevate the technical capability of those around you.
Initially, you will focus on:
- Evolving the technical foundations of our global SEM program, identifying opportunities to improve scalability, automation and performance
- Building and operationalising AI-powered workflows that automate optimisation, analysis, reporting and operational processes
- Advancing our AI-driven SEM capabilities, including automated bidding and decision-making systems, with robust validation, guardrails and measurement
- Identifying and delivering new automation opportunities, turning manual or complex SEM processes into scalable, reusable solutions
- Partnering with Data Science, Marketing Technology and Product to connect data, AI and emerging technology into our SEM ecosystem
- Exploring emerging search and AI capabilities, testing where new technologies can create genuine commercial advantage
Where and how you can work
Xero offers a hybrid working model that balances flexibility with the value of working together in person. You’ll spend time in our office collaborating with the team, while also having the flexibility to work from home when it makes sense.
As part of a global SEM and Performance Marketing team, you’ll also collaborate regularly with colleagues and partners across different markets and time zones.
Here are some of the things we are looking for
- Deep, hands-on SEM expertise, with experience managing large-scale, multi-market Paid Search programs and a strong understanding of Google Ads, SA360 and modern bidding and automation
- Proven technical builder capability, with experience designing and deploying automation, workflows or other technical solutions that solve real performance marketing problems
- Hands-on experience with AI and workflow orchestration tools, such as Tray.ai http://Tray.ai, AirOps, n8n, Make, Zapier, OpenAI, Claude or similar technologies
- Strong analytical and problem-solving skills, with the ability to work through complex performance and technical challenges and turn data into clear actions
- A proactive, solutions-first mindset, someone who naturally identifies opportunities, experiments and builds rather than waiting for a brief
- Strong communication and stakeholder skills, with the ability to translate complex technical concepts into clear recommendations and influence senior stakeholders
- A collaborative, low-ego approach, with a willingness to share knowledge, mentor others and elevate the technical capability of the wider team
If you don’t tick every box, we’d still love to hear from you. We’re looking for deep SEM and technical capability, but we know great candidates can develop those skills through different experiences and career paths. At Xero, we value your skills, curiosity, passion and the unique perspective you can bring to our team.
Location: San Francisco
Workplace: Hybrid
Perplexity's API Platform brings our work in AI, search, and agent orchestration to developers. Our customers range from AI-native startups to some of the world's largest technology companies. Working with them, alongside our own developments in building Perplexity’s core application gives our team direct exposure to how search, models, and tools are used to build and scale AI-native products and applications.
ABOUT THIS ROLE
We are looking for a technically fluent Customer Success Manager to help our API customers succeed and shape how we support them as the business grows. You will own a portfolio of customers, understand what they are building, and help them move from evaluation to production and broader adoption.
Alongside your accounts, you will lead projects such as product and endpoint migrations, customer enablement, and communications for product updates and incidents. You will work directly with customers developing AI products and with the engineers building the APIs they depend on. As an early member of the team, you will help shape our customer success programs and bring what you learn from customers into product decisions.
RESPONSIBILITIES
- Own customer relationships across onboarding, adoption, retention, and expansion, building trust with developers, technical leaders, and business stakeholders.
- Understand each customer's use case, integration, and success criteria. Help them evaluate the APIs, resolve adoption barriers, and establish a path to production.
- Use account and product usage data to identify declining adoption, technical risks, and growth opportunities, then work with customers on specific next steps.
- Investigate technical questions using API documentation, sample requests, and usage data. Coordinate with Engineering and Support on deeper issues and keep customers informed through resolution.
- Lead customer-facing programs such as endpoint migrations, product rollouts, and enablement. Define milestones, coordinate internal owners, and track customer readiness and completion.
- Manage customer communications for product changes, deprecations, and outages, partnering with technical teams to provide accurate updates and clear guidance.
- Build and improve the API customer success playbook, including onboarding, account reviews, customer health signals, escalation paths, and sales-to-CS handoffs.
- Partner with Sales and account owners on renewals and expansion, using adoption, consumption, and business outcomes to demonstrate value and surface risks early.
- Bring customer feedback into product planning and work with Developer Relations and Support on documentation and enablement that address recurring needs.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in customer success, technical account management, solutions engineering, or a related customer-facing role at a technology company.
- Technical fluency: comfortable reading API documentation, making API requests, interpreting responses and errors, and discussing integration questions with developers.
- A track record of driving adoption, retention, or growth across a portfolio of customers, with clear ownership of follow-through.
- Experience creating or improving a customer program, playbook, or cross-functional process, not only operating an established one.
- Strong written and verbal communication, including the ability to explain technical issues clearly and communicate carefully when facts are still developing.
- Sound judgment in balancing account needs with strategic projects, setting priorities, and moving work forward without a detailed brief.
NICE TO HAVE
- Experience with APIs, developer tools, cloud infrastructure, or usage-based products.
- Familiarity with AI applications, search, retrieval, or agents, including how customers evaluate quality, latency, and cost.
- Working knowledge of Python or SQL for reproducing issues, analyzing usage, or automating recurring work.
GiveWell’s mission is to help people in need as much as we can by researching the most cost-effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work focuses on global health and well-being, funded by tens of thousands of donors who rely on our research to inform their giving. We have grown from directing $1.5 million in 2010 to more than $400 million in 2025, with anticipated grantmaking likely to approach or exceed $1 billion this year, aiming for a future with even greater scale. We have been expanding our research capacity and scope to direct substantially more funding to the most impactful opportunities.
The Senior Communications Officer, Strategic Communications will lead GiveWell’s development of messaging and narratives that explain its work across different audiences and contexts. The role involves translating the organization’s increasingly diverse and complex work into clear, accurate communications and leading major initiatives requiring close coordination across GiveWell.
This position reports to the Vice President of Communications, Steven Profaizer, and will lead a small and growing team. It is one of three new communications leadership roles, alongside Senior Communications Officer, Media & Public Affairs and Senior Communications Officer, Editorial & Production.
seniorГеография найма не уточнена
УдалённоZurich, Switzerland
УдалённоBrazil
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San Francisco, CA; Washington, DC; We encourage you to apply even if you might need some flexibility for an interim period of time for relocation
ОфисBoston, MA
juniorSingapore
ГибридseniorAs part of a global SEM and Performance Marketing team, you’ll also collaborate regularly with colleagues and partners across different markets and time zones