Location: Belgrade, Serbia
We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum.
Key Responsibilities:
Proven ownership of a substantial 24/7 Customer Support operation within iGaming.
Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly.
Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable.
A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls.
Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up.
Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents.
Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance.
Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations.
Requirements:
Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license.
The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately.
Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure.
Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions.
Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT.
Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording.
Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses.
Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case.
Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management.
Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings.
By joining us, you can expect:
Competitive salary with attractive commission structure.
Top tier training provided by industry leading experts.
Opportunity to grow within a fast-expanding international company.
Positive and supportive team environment.
Comfortable office space in central Belgrade.
Private healthcare plan.
Happy hour.
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
headBelgrade, Serbia; Head of Customer Support (Relocation Provided)
Location: Limassol, Cyprus
AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform.
This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences.
The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities.
We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality.
A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed.
Key Responsibilities:
1. QA Leadership & Organization
Lead and consolidate existing QA teams into a unified QA organization.
Establish clear responsibilities, ownership, and accountability across QA activities.
Manage, mentor, and develop QA engineers, team leads, and automation specialists.
Evaluate existing team capabilities, identify gaps, and optimize resource allocation.
Establish a culture of critical thinking, proactive problem-solving, and continuous improvement.
Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands.
Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations.
2. End-to-End iGaming Platform Quality
Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including:
Player-Facing Platform
Registration, login, authentication, and account management.
Player onboarding and verification processes.
Deposits, withdrawals, cashier functionality, and payment methods.
Casino and sportsbook player journeys.
Bonuses, promotions, free spins, and loyalty features.
CRM communications, engagement campaigns, and retention flows.
Mobile, desktop, browser, and device compatibility.
UI/UX functionality, usability, and player experience consistency.
Back Office & Operational Systems
Back-office functionality, user permissions, and operational workflows.
Casino and sportsbook management functionality.
PSP integrations, payment routing, and transaction flows.
CRM and bonus configuration and execution.
Reporting, data accuracy, and operational dashboards.
Player account management and customer support tools.
Third-party provider integrations and related operational processes.
Multi-Brand & Multi-Market Environment
Validate functionality across multiple brands, configurations, GEOs, and currencies.
Ensure new brand launches meet defined quality standards.
Identify configuration-related defects and inconsistencies.
Establish reusable testing frameworks that support scalable brand deployment.
3. QA Strategy, Processes & Quality Governance
Define and implement a company-wide QA strategy.
Establish standardized testing methodologies, procedures, and documentation.
Implement risk-based testing and prioritize critical business and player flows.
Define clear testing requirements and acceptance criteria.
Establish release quality gates and measurable go/no-go criteria.
Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage.
Introduce structured root-cause analysis and preventive actions for recurring production defects.
Continuously evaluate testing effectiveness and identify opportunities for improvement.
Maintain visibility over product quality, outstanding defects, and release risks.
4. Automation & AI-Driven Testing
A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI.
Responsibilities include:
Define and execute a practical QA automation strategy.
Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation.
Expand automated regression, API, integration, and end-to-end testing coverage.
Integrate automated testing into development and CI/CD pipelines.
Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies.
Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization.
Reduce manual testing effort where automation can deliver reliable results.
Establish measurable automation targets and continuously assess their effectiveness.
Ensure automated tests are reliable, maintainable, and provide meaningful coverage.
The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency.
5. Release Quality & Production Reliability
Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards.
Establish release-readiness criteria and provide independent QA assessments.
Coordinate testing activities across multiple development teams and projects.
Ensure critical player and operational journeys are validated before production releases.
Establish effective smoke-testing and post-release verification processes.
Monitor production defects and identify recurring quality issues.
Participate in production incident investigations and root-cause analysis.
Drive preventive improvements to reduce production defects and operational disruptions.
Escalate significant quality risks with clear evidence and recommended actions.
6. Operational QA & Cross-Department Collaboration
Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments.
Understand critical business processes and translate operational risks into structured testing requirements.
Establish testing procedures for new integrations, configuration changes, and operational functionality.
Ensure testing covers real-world business scenarios rather than only technical requirements.
Challenge unclear requirements, incomplete solutions, and potentially problematic business logic.
Collaborate with department managers to identify recurring issues and improvement opportunities.
Ensure operational incidents and player complaints contribute to ongoing QA improvements.
7. Quality Analytics & Performance Management
Define and maintain clear QA KPIs and performance dashboards.
Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality.
Track recurring defects and identify underlying patterns.
Analyze production incidents and operational issues to identify systemic weaknesses.
Use data to prioritize QA resources and testing activities.
Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D.
Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability.
Mandatory Experience
6+ years of professional QA experience, including at least 2 years in a QA leadership or management position.
Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider.
Proven experience managing QA engineers and coordinating testing across multiple products or development teams.
Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality.
Demonstrated experience building or significantly improving QA processes and testing frameworks.
Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing.
Practical experience with test automation frameworks and automated testing strategies.
Good understanding of web technologies, APIs, databases, and modern software development practices.
Experience working with Agile development teams and CI/CD pipelines.
Strong analytical capabilities, critical thinking, and structured problem-solving skills.
Ability to independently identify quality risks and challenge technical or business decisions.
Proven ability to prioritize effectively and deliver results in a fast-paced environment.
Strong communication, stakeholder management, and leadership skills.
Hands-on technical capability and willingness to investigate complex issues directly.
AI & Automation Expectations
Practical experience implementing or managing QA automation.
Familiarity with AI-assisted development or testing tools.
Ability to evaluate and introduce AI solutions into QA workflows.
Understanding of the opportunities and limitations of AI-generated tests.
A clear mindset toward reducing repetitive manual work and improving QA productivity through technology.
Technical Knowledge
Experience with several of the following:
Playwright, Cypress, Selenium, or similar automation frameworks.
REST APIs and Postman.
SQL and database validation.
Git and CI/CD pipelines.
Jira, Confluence, TestRail, Xray, or similar tools.
Browser developer tools and network debugging.
JavaScript/TypeScript or other relevant scripting languages.
AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions.
Kafka or other event-driven architectures.
Preferred Qualifications
Experience working for a B2B iGaming platform provider.
Experience managing QA across multiple brands, jurisdictions, or markets.
Experience testing payment systems, casino integrations, and complex bonus engines.
Experience implementing automation and AI-driven improvements with measurable results.
Familiarity with production monitoring, incident management, and quality analytics.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Larnaca, Cyprus
We are looking for AI QA Automation Engineer to join our project team. This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia.
Relocation conditions:
A 2,000-euro relocation bonus (3,000 euros if relocating with family).
Testing Solutions is focused on building and improving AI-powered test automation capabilities for quality assurance processes. You will contribute to a practical automation environment using Playwright, Python, Appium, and Copilot-based workflows.
Develop AI-powered test automation solutions using Playwright, Python, and Appium
Set up AI automation solutions for QA workflows
Collaborate in an on-site project environment
Experience with Playwright
Experience with Python
Experience with Appium
Experience setting up AI automation solutions
Experience with Copilot
Larnaca, Cyprus; Relocation conditions:; A 2,000-euro relocation bonus (3,000 euros if relocating with family)
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Poland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia
About us
Carazo Enterprise SL is a luxury brand distribution company established in 2012, known for high-quality service and best-in-class distribution channels for the brands we represent. Our success is built on modern infrastructure and smart organizational and technological solutions.
We currently operate multiple legal entities across multiple jurisdictions across the EU, Latam, and the USA — and are looking for an experienced professional to take ownership of our Shopify, HubSpot, integrations, and related technical projects.
About the role
Our online store runs on Shopify, and our sales and customer-service processes run on HubSpot. Development and integration work is handled by external agencies and freelancers.
We are creating a dedicated internal role for one person who will own the technical side of Shopify, HubSpot, and the integrations between them, while also managing the external technical resources responsible for more complex work.
You will combine hands-on technical knowledge with strong project and vendor management skills. You should be comfortable making minor technical adjustments, configurations, troubleshooting issues, and handling routine system administration independently.
For larger or more complex configurations, automations, integrations, or development work, your role will be to understand the business and technical requirements, define the scope, prepare clear specifications, coordinate the appropriate external specialists, oversee implementation, and verify the completed work before it goes live.
You will report directly to the CEO and have clear ownership of the systems, projects, and technical coordination within your area.
What you will do
Shopify and catalogue
• Configure and maintain the store, including products, variants, prices, collections, and metafields.
• Manage bulk imports and exports and support B2B price lists and customer accounts.
• Manage apps and checkout settings, including rules for regulated products.
• Make minor configuration and technical adjustments independently where appropriate.
• Troubleshoot routine Shopify issues and identify when external technical support is required.
Integrations and automation
• Own the Shopify-HubSpot integration and ensure accurate synchronization of customers, companies, and orders.
• Understand and oversee integrations with payments, shipping, WhatsApp (Wati), and other tools through apps, APIs, webhooks, Zapier, Make, or similar technologies.
• Maintain Shopify Flow and HubSpot Workflows and make routine adjustments where appropriate.
• For more complex integrations and automations, assess requirements, define the technical scope, coordinate external specialists, and oversee implementation.
• Monitor integrations, identify errors or failed processes, and coordinate resolution where external technical support is required.
HubSpot / CRM
• Manage pipelines, deal stages, properties, tags, and customer tiers.
• Set up and maintain user roles, permissions, reports, and dashboards.
• Maintain data quality, including duplicate management, merges, and consistent records.
• Handle routine CRM configuration and administration independently.
• Coordinate more complex CRM changes or development work with external specialists when required.
Technical project and vendor management
• Translate business requirements into clear technical requirements and specifications.
• Assess whether a task can be handled internally or requires external technical expertise.
• Identify and coordinate external developers, agencies, freelancers, or other technical specialists.
• Obtain estimates, implementation plans, and timelines from external providers.
• Track project scope, deadlines, budgets, dependencies, and changes.
• Review and test completed work against the agreed requirements.
• Formally verify and accept deliveries before go-live.
• Ensure that external technical work is properly documented and maintainable.
Control and documentation
• Maintain documentation of systems, integrations, configurations, workflows, and access rights.
• Control administrative permissions and external vendor access.
• Monitor system performance, synchronization issues, and errors.
• Ensure that technical changes are documented and properly handed over.
• Maintain a clear overview of the Shopify, HubSpot, and broader e-commerce technology environment.
Your first 90 days
• Consolidate our HubSpot environment into one working system.
• Ensure every Shopify order, customer, and company is recorded correctly in HubSpot, with no duplicates.
• Implement market and tier tags and B2B pricing consistently across Shopify and HubSpot.
• Integrate WhatsApp (Wati) with HubSpot.
• Audit and clean the product catalogue and establish one standard for product changes.
• Map all systems, apps, and integrations and establish role-based access and documented handover.
• Review existing technical processes and external vendor arrangements and establish clear ownership, documentation, and working processes.
Requirements
We verify these requirements. Please read them carefully before applying.
• 3+ years of hands-on technical Shopify experience. You can demonstrate live stores and clearly explain your exact contribution to each.
• Experience with Shopify integrations with CRM, ERP, or third-party systems. You can explain at least one integration step by step, including the systems involved, implementation method, challenges, and outcome.
• Strong technical fluency: you can read and make basic edits to Liquid and JSON and understand metafields/metaobjects, Shopify Flow, and the Shopify app ecosystem.
• Strong project and vendor management experience: you have written technical specifications, gathered estimates, coordinated external developers or agencies, tested deliveries, managed deadlines and budgets, and overseen implementation.
• Hands-on experience with bulk catalogue operations using Matrixify or CSV.
• English B2+ with clear written and verbal communication.
• Ability to distinguish between technical work you can handle independently and work that requires specialized external expertise.
Strong advantages
• Hands-on HubSpot experience (Sales/Service Hub, pipelines, workflows, permissions).
• Shopify Plus and/or Shopify B2B.
• Experience in regulated or age-restricted e-commerce.
• Multi-market experience (US and EU).
• Russian and/or Spanish.
This role is not a fit if you are:
• A pure developer who is primarily focused on writing code and has limited project or vendor management experience.
• A pure project manager without strong, hands-on Shopify technical knowledge.
• A theme/design or marketing-focused Shopify profile without broader technical and systems experience.
• Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience.
• Someone who expects external developers to handle all technical troubleshooting and routine system administration without being able to understand or manage the underlying systems.
Benefits
• Format: Remote, full-time, contractor (B2B) agreement.
• Compensation: €2,500–€3,000 gross per month.
• Probation: 3 months.
• Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas)
What to send us
• CV and LinkedIn profile.
• Links to live Shopify projects and a description of your exact contribution to each.
How we hire
1. Application review
2. Recruiter interview – motivation, communication, English, technical ownership, and overall fit.
3. Portfolio and experience verification, plus a practical case based on a real task from our business.
4. Interview with the hiring manager.
5. References from at least two previous employers or clients (B2B).
If you meet the requirements and believe your experience is a strong match for this role, we would be happy to hear from you. We look forward to receiving your application!
Задачи:
— Развивать и сопровождать инфраструктуру AI-платформы.
— Разворачивать и поддерживать сервисы в Kubernetes.
— Контейнеризировать приложения и инфраструктурные компоненты с использованием Docker.
— Разрабатывать и поддерживать CI/CD-пайплайны.
— Автоматизировать рутинные операции с помощью Python и Bash.
— Работать с ArgoCD и IaC-инструментами.
— Настраивать мониторинг, логирование и health-checks.
— Работать с persistent storage и S3/object storage.
— Участвовать в эксплуатации AI/ML-сервисов и LLM inference, администрировать AI системы.
— Постепенно осваивать GPU-инфраструктуру и особенности запуска AI-сервисов на GPU.
— Участвовать в развитии внутренних стандартов deployment и эксплуатации AI-сервисов.
— Разбираться в инцидентах и самостоятельно доводить технические задачи до результата.
— Взаимодействовать с архитекторами, разработчиками, специалистами по кибербезопасности, ML-инженерами и системными администраторами.
Требования:
— Уверенное владение Linux и командной строкой.
— Практический опыт с Docker и Docker Compose.
— Базовый практический опыт работы с Kubernetes.
— Понимание основных Kubernetes-объектов: Pod, Deployment, Service, ConfigMap, Secret, Ingress, PVC.
— Опыт работы с Git.
— Понимание принципов CI/CD и практический опыт работы хотя бы с одним CI/CD-инструментом.
— Bash на уровне написания небольших скриптов автоматизации.
— Python на уровне написания automation scripts и небольших сервисных утилит.
— Базовое понимание сетей: TCP/IP, DNS, HTTP/HTTPS.
— Понимание принципов мониторинга и логирования.
— Понимание разницы между файловым, блочным и объектным хранилищем.
— Понимание базовых принципов работы AI/ML-сервисов: model, training, inference, embeddings, LLM.
— Понимание базовых принципов применения мер защиты от киберугроз.
— Будет плюсом: Helm, Ansible, ArgoCD / GitOps, Prometheus / Grafana / Loki, S3 / MinIO, PostgreSQL / Redis, опыт работы с GPU и NVIDIA, NVIDIA Container Toolkit / CUDA, vLLM, SGLang, Triton или другие inference engines, MLflow, Airflow, Kubeflow или другие MLOps-инструменты, RAG, vector databases, embeddings, непосредственный опыт эксплуатации AI/ML или LLM-сервисов, опыт работы в инфраструктурной или DevOps-команде, опыт эксплуатации production-систем, опыт работы с on-premise инфраструктурой, опыт работы с Linux-серверами и Kubernetes-кластерами, понимание принципов отказоустойчивости и масштабирования.
— Английский язык на уровне чтения технической документации.
— Не требуется глубоких знаний ML и разработки нейронных сетей.
— Не требуется самостоятельно обучать модели или разрабатывать ML-алгоритмы.
— Важнее хорошая инженерная база, способность самостоятельно разбираться в проблемах и готовность постепенно углубляться в AI infrastructure.
Условия:
— Стабильный и прозрачный доход: размер заработной платы обсуждается по итогам собеседования + премия по результатам KPI.
— Сложные и интересные задачи, современный стек технологий.
— Забота о здоровье: программа ДМС с первых дней работы, включая стоматологию и обслуживание в лучших клиниках города.
— Возможность вертикального и горизонтального карьерного роста: регулярные тренинги, вебинары, митапы и демо-дни.
— Корпоративные предложения от партнёров группы АЛЬФА-БАНК.
— Бесплатная мобильная связь Альфа-Мобайл.
Location: Belgrade, Serbia
Workplace: hybrid
Staff Engineer - Belgrade
We are searching for a Staff Engineer to join our Serbia team that can play a critical role in designing, developing and delivering scalable and efficient software solutions. Serving as a technical leader you’ll help mentor your team members, collaborate with cross-functional teams to guide architectural decisions, setting technical standards and ensuring high code quality across projects.
Your depth of experience will enable you to lead on complex projects, drive innovation, champion best practices to enhance product development and deliver real value for the business and our growing customer base internationally. For this role we will need someone that has a strong mix of hands-on technical work and strategic thinking.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities:
Technical Leadership
Design, build, and maintain highly scalable and reliable systems, ensuring they align with company goals and technical standards.
Define, communicate, and enforce coding standards, design principles, and development methodologies across teams.
Drive architectural decisions and work closely with stakeholders to align on technical strategies and roadmaps.
Project Ownership
Lead complex projects from conception through delivery, coordinating with engineering, product, and design teams.
Identify technical challenges, propose solutions, and proactively mitigate risks to ensure timely delivery.
Own end-to-end performance, security, and reliability of systems and applications.
Mentorship and Collaboration
Mentor and guide junior and mid-level engineers, fostering a culture of continuous learning and professional growth.
Provide constructive feedback during code reviews, helping to improve the overall quality of the codebase.
Collaborate with other engineers and departments to ensure seamless integration of new features and technologies.
Continuous Improvement
Identify and implement best practices, tools, and processes to increase team efficiency, code quality, and system performance.
Conduct root cause analysis of issues and drive long-term improvements.
Stay updated on emerging technologies, bringing innovative solutions and ideas to the team.
Stakeholder Engagement
Act as a bridge between engineering teams and other departments, communicating complex technical concepts in an accessible manner.
Participate in technical discussions with senior leadership and contribute to strategic decision-making.
Gather and address feedback from stakeholders, ensuring alignment with business goals.
Required Qualifications:
10+ years of software development experience, with a strong background in large-scale systems and application architecture.
Proven experience in one or more programming languages, such as Python or Go - our stack is based on Python, Flask, Fast API, AWS etc.
Deep understanding of software design patterns, architecture, and best practices.
Experience with cloud technologies, distributed systems, and microservices architecture.
Knowledge of DevOps practices, CI/CD, and automation.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.
Strong communication skills with the ability to explain technical concepts to a non-technical audience.
Preferred Qualifications:
Experience in a Tech Lead or Staff Engineer role.
Familiarity with modern frontend frameworks and data engineering best practices.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Turkish-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Turkish
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
German-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
German
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
French-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
French
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard an
Arabic-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Arabic
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Polish-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Polish
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Dutch-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Dutch
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Tokyo
Workplace: Hybrid
Senior HR Generalist, Japan
Department: Local subsidiary
Reports To: ICEYE Japan
Indirect Reporting Line: Global Head of HR/People Operations
Position: Permanent full-time role
Country: Japan
Role Overview: As a (Senior) HR Generalist, you are a key member of ICEYE’s local subsidiary in Japan and part of our globally distributed HR team, responsible for ensuring a seamless and positive employee experience across the entire employee lifecycle for ICEYErs in your designated location.
You are the face of HR for our local office and the "1st Line of Defense" for all country-specific people matters. While our Global HR Operations team (the "2nd Line of Defense") designs global frameworks, tools, and data standards, you are responsible for the local tailoring and practical execution of these standards.
You will handle high-touch, individual cases that require deep knowledge of local labor laws and office culture. You bridge the gap between global ICEYE standards and local needs, collaborating closely with the local CEO and departments like IT, Finance, and Office Management to drive operational excellence and employee satisfaction.
In short, your mission is to ensure that ICEYErs in your assigned country are happy and engaged so that they can deliver better business results!
Responsibilities:
● Serve as the primary point of contact for local employees via our ticketing system or other dedicated tools, addressing a wide range of HR inquiries and issues related to benefits, policies, and employee lifecycle events, providing timely and accurate responses in alignment with our global standards.
● Handle individual cases for relocation and onboarding, including the preparation of local employment contracts and country-specific documentation.
● Manage local third-party HR providers in your assigned country to effectively address employee needs.
● Manage the local practicalities of offboarding to ensure all legal requirements and exit procedures are met.
● Act as the first point of contact for standard ER cases, handling practicalities while consulting with HRBPs and Global HR Operations on complex issues.
● Audit payroll data in the HRIS and ensure accurate local processing in collaboration with our in-house team and local payroll vendor.
● Maintain accurate and up-to-date employee records in HRIS and other relevant systems, ensuring data integrity, confidentiality, and compliance with local and global data privacy regulations.
● Create and maintain comprehensive documentation for all local HR processes and policies.
● Stay abreast of changing local employment laws, ensuring all HR activities remain compliant and sharing best practices with relevant stakeholders.
● Identify opportunities to automate local HR tasks in collaboration with the Global HR Operations team, ensuring global "ways of working" meet local legal standards whilst preserving ICEYE’s core culture.
● Act as the go-to person for the local CEO on HR matters, escalating complex issues to the Global HR team when necessary.
● Provide local logistics and individual support for global HR initiatives such as Wellbeing, Performance Management, and L&D.
● Actively participate in or lead the development and communication of local HR programs and policies in accordance with team priorities.
REQUIREMENTS
● Strong working knowledge of Japanese labor law, local benefits and market HR best practices, with a track record of creating compliant HR policy documentation and internal knowledge base pages.
● A "hands-on" approach with high attention to detail in contract management, local onboarding experience, and the management of local third-party providers (e.g., benefit brokers).
● Exceptional communication skills with the ability to bridge the gap between global standards and local needs, influencing both local leadership and the global HR team.
● Strong analytical skills and high emotional intelligence to act as the "1st Line of Defense," handling sensitive "individual case" employee relations with the wisdom to escalate complex issues to the Global HR Operations team.
● Exceptional communication skills in English and Japanese, with the ability to bridge global ICEYE standards with local needs while influencing both local leadership and the global team.
● Comfort with HRIS (e.g., HiBob) and ticketing systems, utilizing data to audit local payroll and maintain "source of truth" records.
● A proactive and service-oriented mindset and the ability to remain effective in a fast-scaling environment, adapting global policies to local contexts without losing speed.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Overview
We are seeking a detail-oriented Name Screening & Travel Rule AML Specialist to join our AML Operations team. The role is responsible for sanctions, PEP and adverse media screening across the customer lifecycle, while supporting Travel Rule compliance and exception handling for virtual asset transfers.
Key Responsibilities
Review and disposition screening alerts relating to sanctions, PEPs, adverse media, customers, counterparties and associated parties.
Investigate potential matches, document clear rationale, and escalate higher-risk or complex cases where required.
Support Travel Rule operations by reviewing originator and beneficiary information, resolving data discrepancies, failed transmissions and other exceptions.
Liaise with internal teams and counterparty VASPs to resolve screening and Travel Rule issues.
Monitor relevant sanctions and Travel Rule regulatory developments across the globe and support timely operational implementation.
Maintain accurate case records and support audits, regulatory enquiries and internal reviews.
Identify recurring false positives, exception trends and process gaps, and contribute to rule tuning, workflow improvements, automation and AI initiatives.
Work closely with internal AML Operations and Compliance teams on related escalations.
Requirements
3+ years of relevant AML Operations experience within financial services, fintech, payments or the virtual asset industry.
Hands-on experience in name screening, sanctions compliance and/or Travel Rule systems and operations
Good understanding of sanctions frameworks, PEP and adverse media screening, and FATF Travel Rule requirements.
Good understanding of virtual asset transactions, blockchain basics and associated AML/CFT risks.
Strong analytical, documentation and case-handling skills.
Professional certifications such as CAMS, ICA or equivalent are advantageous.
Profile
Strong judgement and attention to detail, with the ability to make clear and defensible screening decisions.
Comfortable managing high-volume operational queues and prioritising time-sensitive cases.
Proactive in identifying gaps and improving processes, including through automation and AI.
Strong communicator with an interest in crypto, digital assets and financial crime prevention.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT YOU'LL DO
- Run the full payroll cycle for the TOO: salaries, bonuses, vacation pay, sick leave, severance, per diems
- Calculate and control IPN (individual income tax), OPV and OPVR (pension contributions), SO (social contributions), VOSMS and OOSMS (medical insurance), and social tax; apply statutory deductions
- Prepare and file Form 200.00, reconcile against tax authority records
- Know how to implement Astana Hub preferences
- Dealing with non-resindents and taxation
- Working with services under Civil Law contract (ГПХ)
- Close payroll monthly: accruals, vacation provisions, GL reconciliation, data prep for management reporting
- Calculation of unused vacation reserves
- Work with bonuses, benefits and other reimbursments
- Work with travel expenses and advance reports
- Allocate payroll costs by department and project, and answer finance team queries
- Support audits and tax inspections on anything payroll-related
- Answer employee questions on calculations, deductions, and certificates
WHAT WE'RE LOOKING FOR
- 3+ years specifically in payroll (not general accounting that happened to include payroll)
- Solid command of the Kazakhstan Labour Code and Tax Code as they apply to payroll, including current rates and thresholds
- Track record of filing Form 200.00 cleanly — no corrections, no penalties
- 1C: ZUP / 1C: Accounting for Kazakhstan, at a level where you can configure earning types yourself
- Attention to detail and willingness to own the number that lands in someone's account
- Fluent Russian and English
NICE TO HAVE
- Experience with payroll for a foreign entity (Ltd / LLC) and contractors on invoices
- Understanding of IFRS on employee benefits
- Payroll automation or system migration experience
THE DEAL
- Competitive salary in USD.
- On-site role in Almaty office.
- Full-time position.
Задачи:
— Design and implement high-quality native mobile SDKs that enable developers to integrate embedded wallet functionality into their applications, with a strong focus on API ergonomics, performance, and reliability
— Own SDK features end-to-end: from API design and architecture, through implementation and testing, to release, versioning, and developer documentation
— Build and maintain secure, reliable SDK components for wallet operations, including cryptographic operations, blockchain interactions, and security-sensitive flows
— Define and evolve the SDK architecture to support long-term maintainability, backward compatibility, and adoption across diverse customer applications
— Build sample applications and demos that showcase SDK capabilities and serve as integration references for customers
— Create clear, comprehensive SDK documentation and integration guides
— Work with developer relations and support teams to address customer integration challenges
— Raise the bar for quality and operational excellence by establishing best practices around testing, observability, releases, and code health
Требования:
— 5+ years of software engineering experience, with deep focus on mobile development and shipping production-grade SDKs
— Demonstrated track record of building and shipping high-quality code, with work you can point to and discuss in depth
— Strong hands-on experience with iOS (Swift) and/or Android (Kotlin); experience with React Native or other cross-platform frameworks
— Experience building mobile SDKs or shared libraries, including API design, versioning, packaging, and long-term maintenance across platforms
— Experience with blockchain-enabled mobile systems, including wallet flows, signing, and on-chain interactions
— Experience working on security-sensitive mobile software, such as key management, secure storage, cryptography, or financial products
— Strong grasp of mobile engineering best practices, including CI/CD, automated testing, release management, and observability
Условия:
— Remote role in a distributed team; preference for candidates in the Americas time zone
УдалённоRemote (Bogotá, Buenos Aires, Mexico City, São Paulo or Toronto; Americas time zone preferred); Remote role in a distributed team; preference for candidates in the Americas time zone
Задачи:
— Работа в команде экспертов, выстраивающей и автоматизирующей бизнес-процессы для крупных компаний России.
— Участие в долгосрочных проектах заказчиков компании.
Требования:
— Опыт в одном или нескольких из следующих профилей: Java Backend Development, Java Fullstack Development, QA Automation / AQA на Java или Kotlin, Java Team Lead / Tech Lead, разработка интеграционных решений, Jmix, Hybris, Kotlin, Java + React, Java в DevOps / инфраструктурных задачах, AI / ML-направления с использованием Java, другие технологии и специализации Java-экосистемы.
Условия:
— Уровень дохода от 160 000 до 180 000 ₽ на руки, итоговая сумма обсуждается индивидуально и зависит от компетенций и грейда.
— Полностью удаленная работа.
— Оформление по ИП / СМЗ.
— Работа в режиме Outstaff.
— Долгосрочная проектная деятельность.
— Готовые процессы и инструменты для минимизации рутинных операций.
Компания предлагает:
— Справедливую оплату, зависящую от уровня компетенции.
— Возможность работать из любой точки.
— Профессиональное развитие с доступом к обучающим материалам и актуальным технологиям.
— Участие в стратегически важных проектах крупных компаний.
— Корпоративную культуру и участие в мероприятиях.
— Оптимизацию рабочих процессов с использованием стандартизированных методик и инструментов.
Location: Remote
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
Osano is looking for a
Demand Generation Manager
to help build and execute programs that create awareness, generate qualified pipeline, and ultimately drive revenue growth.
This is a
hands-on individual contributor role
for someone who enjoys both the strategic and executional sides of demand generation. You'll own campaigns from idea through execution and measurement, working closely with Sales, Marketing, Content, Product Marketing, and Revenue Operations to reach the right audiences with the right message at the right time.
We're looking for someone who is comfortable digging into performance data, experimenting with new approaches, and continuously improving how we generate and convert demand. You'll have meaningful ownership over your programs without direct people-management responsibilities.
What You'll Do
Develop and execute integrated demand generation campaigns and programs end to end to drive qualified pipeline against Osano's revenue goals.
Build multi-channel programs across email, paid media, content syndication, sponsorships, webinars and events, content, organic channels, and account-based marketing.
Own Osano's in-house paid media program across core and emerging channels like Google/Bing search, LinkedIn, YouTube, Reddit, and ChatGPT
Partner closely with Sales to ensure campaigns align with target accounts, pipeline priorities, and the needs of the go-to-market organization.
Collaborate with Product Marketing and Content to develop compelling campaign messaging, offers, and assets for key audiences and stages of the buyer journey.
Work with Revenue Operations to ensure campaigns, lead flows, attribution, and reporting are set up accurately within our marketing and CRM systems.
Monitor campaign performance and pipeline contribution, using data to identify what's working, what isn't, and where we should invest next.
Analyze funnel performance across lead generation, conversion, pipeline creation, and revenue to identify opportunities for improvement.
Develop audience segments and targeted programs based on industry, persona, account characteristics, intent, and buyer behavior.
Test and optimize messaging, channels, creative, audiences, and conversion paths to continually improve campaign performance.
Help develop and refine Osano's account-based marketing strategy and execute programs targeting high-value accounts.
Manage campaign budgets and make recommendations on how to allocate spend based on performance and business priorities.
Partner with Marketing Operations to maintain strong campaign tracking, reporting, and attribution.
Stay current on demand generation trends, channels, and tools, bringing new ideas and experiments to the team.
Share campaign insights and results with Marketing, Sales, and other stakeholders, translating performance data into clear recommendations and next steps.
What We're Looking For
5+ years of experience in demand generation, growth marketing, integrated marketing, or a related B2B marketing role, preferably within SaaS or technology.
Demonstrated experience building and executing integrated campaigns that contribute to pipeline and revenue.
Strong understanding of the B2B buyer journey and how marketing programs influence prospects from initial awareness through opportunity creation.
Experience working across multiple demand generation channels, including email, paid media, content, webinars/events, and ABM.
Hands-on experience running paid search and LinkedIn campaigns in the platforms yourself, not through an agency, with a track record of scaling spend efficiently.
Strong analytical skills with the ability to interpret campaign and funnel data and turn insights into action.
Experience with marketing automation and CRM platforms such as HubSpot and Salesforce.
Familiarity with campaign attribution, funnel metrics, lead management, and pipeline reporting.
Comfortable owning projects independently and moving between strategy and hands-on execution.
Strong project management skills with the ability to manage multiple campaigns, stakeholders, deadlines, and priorities at once.
Collaborative mindset and experience partnering closely with Sales, Revenue Operations, Product Marketing, and Content.
Curious and experimental approach—you enjoy testing ideas, learning from the results, and continuously improving performance.
Clear communicator who can explain both campaign strategy and performance to stakeholders across the organization.
What Success Looks Like
In this role, success isn't measured simply by the number of campaigns launched or leads generated. You'll help Osano build a demand generation engine that consistently reaches the right audiences and translates marketing investment into meaningful business results.
You'll be successful when you're:
Generating qualified pipeline that supports company revenue goals.
Improving conversion throughout the marketing and sales funnel.
Building repeatable, scalable campaigns rather than relying on one-off tactics.
Giving the team clear visibility into campaign and channel performance.
Using data and experimentation to continually improve marketing effectiveness.
Building strong alignment between Marketing and Sales around audiences, campaigns, and pipeline.
Who You Are
You're equal parts
marketer, operator, and problem solver
. You can zoom out to think about campaign strategy and the buyer journey, then zoom in to build, launch, analyze, and optimize the program yourself.
You're comfortable with numbers but don't lose sight of the people behind them. You understand that great demand generation isn't just about producing more leads—it's about creating the right engagement with the right buyers and turning that engagement into sustainable pipeline and revenue.
Most importantly, you're someone who likes to own your work. You don't need a large team beneath you to make an impact; you're energized by rolling up your sleeves, collaborating across the business, and seeing your ideas translate into measurable results.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for an early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a MacBook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Limassol, Cyprus
УдалённоPoland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia; Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience; Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas)
juniorГеография найма не уточнена
ГибридBelgrade, Serbia
ГибридseniorTokyo; ● Handle individual cases for relocation and onboarding, including the preparation of local employment contracts and country-specific documentation