Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX - Hybrid
About the team
The Data Intelligence & Analytics organization builds the core data platform and internal products that power decision-making across the company. We design and operate large-scale data systems, own the company’s data lake, ingestion infrastructure, and platform tooling, and develop end-to-end applications that transform complex datasets into fast, reliable, business-critical products used daily by go-to-market, product, and engineering teams. Our work sits at the intersection of data platforms, distributed systems, and product development, giving engineers the opportunity to own meaningful problems across the stack and build systems that truly run the business.
About the role
We are looking for a visionary and hands-on Lead Machine Learning Engineer to join our Austin team. In this role, you will be the principal architect behind the next generation of our unified AI/ML platform, designing and building the infrastructure that powers everything from traditional predictive models to generative AI, large language models (LLMs), and autonomous agent frameworks.
You will own the end-to-end technical strategy, blueprint, and execution of scalable backend services and data pipelines that support AI-driven applications across go-to-market, engineering, and product teams. Because our products are initiated and owned entirely within the team, you will drive the vision from initial requirements and system design to global deployment, optimization, and long-term evolutionary ownership.
What you'll do
Architect and evolve a highly scalable, multi-tenant AI/ML platform that seamlessly unifies traditional ML (classification, regression, forecasting) and Generative AI/LLM orchestration.
Design and implement robust production-grade AI Agents and Advanced Chatbots. Build reliable execution environments for Multi-Agent Systems, including state management, long-term memory architectures, and Model Context Protocol (MCP) server integrations.
Build high-throughput, low-latency application backends and orchestration layers. Partner closely with data, platform, and full-stack engineers to ensure seamless feature delivery and reliable production operations.
Act as a technical anchor for the Data Science team – enforcing rigorous engineering standards, leading design and security reviews, evaluating build-vs-buy decisions, and mapping business requirements to robust technical designs.
Evaluate trade-offs and drive adoption of modern AI infrastructure tools, optimized embedding pipelines, vector databases, and serverless compute paradigms (such as Workers AI).\
Must-Have Skills
Extensive experience as a Senior or Lead ML Engineer, with a proven track record of architecting and operating production-grade ML platforms, services and distributed backends.
Strong competency in Traditional ML lifecycles (feature stores, training pipelines, model monitoring) alongside deep experience in Generative AI patterns (RAG pipelines, context engineering, fine-tuning, guardrailing, and agentic AI systems).
Mastery of Python and robust experience with modern backend ecosystems. Familiarity with (or willingness to collaborate on) full-stack technologies like React and TypeScript is highly valued.
A builder's mindset. You are comfortable navigating ambiguity, shaping your own technical roadmap, adapt as needed and taking extreme ownership of system reliability, costs, and model performance.
Nice-to-Have Skills
Technical Leadership & Systems Architecture
3+ years of dedicated ML Engineering experience within a large-scale, enterprise environment (handling petabyte-scale data and working across globally distributed teams).
Proven ability to architect, scale, and secure reliable, highly observable distributed systems, with a track record of leveling up platform foundations.
Experience mentoring engineers, leading by example through high-quality code and rigorous design reviews, and fostering a culture of technical excellence.
Strong problem-solving skills with a demonstrated ability to independently drive complex projects through ambiguous spaces and collaborate cross-functionally with data engineers, full-stack teams, and analysts.
AI, LLMOps & Agentic Engineering
Hands-on proficiency in building production-grade GenAI applications and multi-agent systems using advanced LLM frameworks like LangGraph, LangChain, or Autogen. Deep understanding of agent harness primitives, state management, memory architectures, and tool-calling loop mechanics.
Experience establishing LLMOps foundations, including automated prompt tracking, LLM evaluation pipelines (e.g., Ragas, TruLens), vector database optimization, context/token management, and real-time guardrailing/moderation layers.
Deep experience in scientific computing using Python (Scikit-Learn, PyTorch, or TensorFlow) and deploying traditional systems for end-to-end training, batch/real-time inference, and model observability.
Infrastructure, Cloud & Data Platforms
Strong experience with Docker and Kubernetes for containerization and orchestration, alongside Infrastructure-as-Code tools like Terraform and public cloud ecosystems (GCP, AWS, or Azure).
Hands-on experience with modern MLOps platform tools (e.g., Airflow, Argo Workflows, ArgoCD) and data systems including BigQuery, Postgres, and robust ETL/ELT practices.
Experience with full-stack web technologies and serverless/edge environments (FastAPI, TypeScript/JavaScript, Cloudflare Workers), with the agility to contribute across a multi-language stack.
Strong foundation in continuous integration/continuous deployment (CI/CD), testing frameworks (Pytest), and robust version control practices.
Education & Communication
M.S. or Ph.D. in Computer Science, Statistics, Mathematics, or a related quantitative field.
Exceptional written and verbal communication skills, with the ability to translate complex technical architectures into clear concepts for both engineering peers and business stakeholders.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
WHAT YOU’LL DO
- Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
- Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
- Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
- Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
- Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
- Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
WHAT YOU HAVE
Ideal candidates for the Enterprise CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Adapting seamlessly in the face of high-speed change and growth
- Strategic planning, revenue-based prioritization
- Managing customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
- Demonstrating a strong point of view and proactive self-management
- Working cross-functionally with Product and Sales teams
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.1
In Ireland, the Base compensation range for this role is €
121,128
- €
145,354
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Zagreb, Croatia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We are looking for a motivated and experienced Ads and Promo Development Manager to drive growth and revenue across our merchant network. This is a strategic role where you will be responsible for developing and implementing local growth strategies and building strong relationships with key industry players.
As an Ads and Promo Development Manager, you will act as a strategic partner and growth driver for our merchants - developing tailored advertising and promotion strategies that align with their and our business goals. You will work closely with cross-functional teams, analyze performance, and identify new opportunities to strengthen our presence and drive growth for our merchants. This role calls for a hands-on mentality and a sales mindset, as we continue to build and shape many of our initiatives from the ground up.
Responsibilities
Develop, scale and execute the local Ads & Promos strategy across restaurant and retail partners, including budget ownership and prioritization
Identify growth opportunities and translate them into actionable commercial plans with GOV impact
Lead and support strategic B2B conversations, business reviews, and negotiations as the Ads & Promos expert
Coach and motivate a team of high performing account managers in executing high-impact Ad and promo campaigns, ensuring budget discipline, strong performance and Merchant growth
Collaborate with cross-functional teams, including product, marketing, and sales to ensure business objectives are met
Connect global and local initiatives and adapt the strategy together with Marketing for our local market
Set up, manage, and optimize ads and promo campaigns; monitor KPIs and performance using Looker
Translate data into clear actions and recommendations for local and global stakeholders
Our humble expectations
Fluency in Croatian and English
2+ years of account management, sales or marketing experience in a high-growth, data-driven B2B environment
Proven track record of exceeding revenue targets and managing complex negotiations
Strong communication and presentation skills, with the ability to influence
Analytical mindset with the ability to extract meaningful insights, and implement data-driven campaign optimizations, as well as using AI in your daily work
Proficient in CRM tools (e.g., Salesforce) and sales reporting (Looker)
Strong project management and strategic thinking skills, including budget ownership and forecasting
Bonus points
Experience in retail media / advertising (Performance and / or Paid Media Marketing)
Prior enterprise client work
What we offer
🌍 Independent work in a dynamic, international team
💙 Employee Assistance Programme - therapy and wellbeing
% Discount on your Wolt orders
🏋️ My Clubs partnership with discounted rates for your monthly sports program
💻 Modern work equipment
🏡 Hybrid working (2 home office days per week)
🙌🏼 Team building, sport and company events multiple times a year
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and
submit your application in English
!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Belgium; Netherlands
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
As a
Model Trains Expert
, your mission is to bring your specialist model trains expertise to the curation of high-quality, compelling auctions that attract engaged collectors and trusted sellers. Your knowledge of brands, rarity, condition, valuation, and collector expectations is central to ensuring each lot is relevant, accurately assessed, and commercially strong.
By combining deep category expertise with sound commercial judgement, you play a key role in growing the Model Trains category, maintaining transparency, and strengthening trust within the collector community.
What You’ll Do
Evaluate and arrange model train lots submitted by users, ensuring each auction features attractive and relevant listings
Create compelling weekly lot selections using your expertise and professional network
Review titles, descriptions, and images to assess quality and provide accurate estimated values
Safeguard transparent and fair transactions through consistent expert evaluation
Communicate rejections professionally and diplomatically, maintaining strong seller relationships
Collaborate with Sales to attract new sellers and diversify the range and quality of lots
Partner with Marketing to increase bidder engagement and visibility for your auctions
What You’ll Bring
Expert knowledge in Model Trains
Strong commercial acumen and documented commercial experience
An eye for trade and value within the collectibles market
Excellent communication skills, with the ability to act diplomatically in user disputes
A network of potential sellers and experts within your field
Good computer skills and confidence working with digital tools
Good command of English, written and spoken
Where You’ll Be
This is a 100% remote role that can be based in the Netherlands, Belgium, France, Germany, Italy, Portugal, Spain, or the United Kingdom.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Berlin
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Strategic Account Manager
at Via, you will be the face and voice of Via for our DACH partners, both internally and externally. You'll build genuine, durable relationships with the cities, counties and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio, on a team of talented, collaborative people passionate about making a
real impact
for those who depend on public transit every day.
What You’ll Do:
Own the success of transportation systems across your partner cities, serving as the primary point of contact for executive city and agency leadership
Drive revenue growth across your portfolio: securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakeholders to grow the business year-on-year
Act as a trusted advisor to partners, translating their needs into concrete service improvements using Via's full platform –
on-demand
,
paratransit
,
Citymapper
, and more – to make the case for better transit
Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
Advocate internally for your partners, working cross-functionally to champion new products and capabilities that expand the size and scope of their services
Who You Are:
7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
Fluency in German (C2 or native-level) and English is required; additional languages are a plus
What We Offer:
Base salary range: €110-125k, plus variable pay and equity as part of a total compensation package
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 vacation days a year
Weekly team lunch and breakfast
A hybrid work and a lovely office situated in the heart of Berlin, in Mitte
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Location: UK, London; US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics.
WHAT YOU'LL DO
- Team Leadership & Product Security Delivery
- Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle.
- Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems.
- Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture.
- Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms.
Security Assurance & Certification
- Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation.
- Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act.
- Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users.
- Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification.
Incident Response & Lifecycle Security
- Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis.
- Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations.
Commercial & Bid Support
- Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope.
- Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions.
WHAT WE'RE LOOKING FOR
- Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes.
- Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments.
- Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context.
- Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development.
- Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner.
- Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence.
Preferred:
- Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems.
- Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths.
- Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems.
- Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme.
- Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments.
- Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS).
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Seoul
About the Role
Cloudflare’s Forward Deployed Engineer (FDE) program (Or Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Cloudflare solutions.
As a Forward Deployed Engineer, you are a recognized subject-matter expert in your specialization and a trusted advisor to both the customer and Cloudflare leadership. You will own the most complex, high-stakes customer engagements, and contribute to the evolution of Cloudflare's service methodologies and offerings. You operate with a high degree of autonomy, make architectural decisions that impact mission-critical infrastructure, and partner with executive stakeholders to align technical outcomes with business objectives.
This role is ideal for senior technologists who have a proven track record of owning end-to-end customer transformations, leading through influence, and scaling expertise across teams.
What You Will Do
Embed & Integrate
Become a trusted, embedded member of the customer’s technical team, operating within their tools, processes, and change-management frameworks.
Follow the customer’s change-management process for all hands-on modifications, ensuring risk mitigation and operational continuity.
Hands-On Execution
Design, configure, and optimize Cloudflare solutions directly within the customer environment.
Implement changes, build prototypes, develop automation scripts, and troubleshoot issues in real time.
Strategic Advisory & Architecture
Provide proactive architectural guidance, roadmap alignment, and best-practice recommendations.
Produce Solution Designs, HLDs, LLDs, databuilds, procedures, test plans, deployment plans, migration plans, as-builts, and other artifacts necessary for delivery and smooth handoff.
Workshops & Knowledge Transfer
Lead technical workshops, knowledge-transfer sessions, and special-event preparation (e.g., product launches, traffic events, security drills, quarterly business reviews).
Ensure continuity by documenting decisions, runbooks, and configurations in the customer’s collaborative workspace.
Customer Advocacy & Liaison
Act as the voice of the customer within Cloudflare, surfacing product gaps, feature requests, and escalation items to Engineering, Support, and Product.
Partner closely with the Account Executive, Solutions Engineer, Customer Success Manager, Delivery Leaders and other stakeholders to align on account strategy and expansion opportunities.
Experience & Skills
Core Requirements
15+ years of experience in a customer-facing technical role.
Recognized Expertise in one of the following focus areas with a proven track record of leading complex, enterprise-scale engagements:
Applications — Advanced tuning of WAF, Bot Management, API Gateway, DDoS protection, Rate Limiting, and performance optimization for global web properties. Experience designing security architectures for large-scale, multi-zone deployments.
Network — Hands-on management of Magic Transit, BYOIP, complex L3/L4 routing, DDoS resilience, and low-latency global connectivity design. Experience with network transformations and MPLS/SD-WAN migrations.
Leadership & Mentorship — Demonstrated experience mentoring junior team members, leading technical workshops, and contributing to the development of service methodologies, best practices, and reusable assets.
Strong Networking Foundation — Expert-level understanding of the OSI model, TCP/IP, TLS, DNS, and HTTP.
Hands-On Technical Skills — Demonstrated ability to implement, configure, and troubleshoot complex solutions. Experience with infrastructure-as-code tools (e.g., Terraform) and scripting (e.g., Python, JavaScript, Bash) is highly desirable.
Project & Program Management — Ability to manage multiple competing priorities, work to deadlines, and deliver results in ambiguous or fast-moving environments. Experience scoping and estimating complex engagements.
Communication & Executive Presence — Exceptional verbal and written communication skills. Ability to translate complex technical concepts for both technical and executive audience
Regional Experience — Experience working with enterprise customers in APJC, ideally within Korea. Understanding of regional compliance requirements, business culture, and technical ecosystems.
Preferred Qualifications
Experience in heavily regulated industries (Public Sector, Financial Services, Healthcare) or complex legacy-migration environments.
Relevant industry certifications: CISSP, CCIE, AWS, GCP, Azure certifications, or equivalent.
Familiarity with Agile methodologies and enterprise change-management processes.
Prior experience with Cloudflare’s product suite and edge-network ecosystem.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
At Toters, technology is at the heart of everything we do. Our product teams build features that simplify customers’ lives, while our engineers create scalable solutions to deliver faster and more cost-effectively. If you thrive in a high-growth startup environment and want to help reshape how people shop across the Middle East, join us.
Role Overview
As a Senior Offensive Security Engineer (L5), you will own complex offensive security initiatives that span multiple teams. You will lead advanced penetration testing, red team exercises, and adversarial simulations to uncover systemic weaknesses in our web applications, APIs, mobile apps, cloud infrastructure, identity, payment-adjacent flows, and overall attack surface.
You will act as a
hands-on technical leader
: influencing secure design decisions with evidence, mentoring mid-level and junior offensive engineers, and driving improvements that meaningfully reduce risk.
Description
In this senior role, you will take end-to-end ownership of offensive security efforts with a focus on high-impact outcomes. Your responsibilities include:
Lead comprehensive penetration tests and red team / assumed-breach exercises targeting web applications, APIs, mobile applications, cloud infrastructure, and authentication systems (including identity and privileged-access paths).
Lead mobile offensive testing on Android and iOS, including evaluation and bypass/validation of runtime protection, tamper resistance, certificate pinning / Certificate Transparency, and key/secret shielding using DexProtector or similar RASP / app-shielding tools, plus complementary tooling such as MobSF.
Perform in-depth threat modeling and identify complex attack paths across services and trust boundaries (including authorization flaws, tenant isolation, token/session issues, edge/WAF bypass, and client-secret exposure).
Deliver high-quality security assessment reports with clear risk ratings, business impact analysis, practical remediation guidance, and evidence quality that engineering and audit stakeholders can use in a SOC 2 and PCI DSS context—then re-test and validate fixes before closure.
Collaborate with Engineering, DevOps, Product, and the Security Engineer track to influence secure architecture decisions and ensure vulnerabilities are addressed at the root cause.
Develop and improve offensive security methodologies, tools, and automation to increase efficiency and coverage. AI-assisted testing is a must.
Mentor mid-level and junior offensive security engineers, conduct offensive-focused code/design reviews, and help raise the overall security capability of the team.
Participate in purple team exercises with the detection and incident response teams to improve defenses based on real attack simulations.
Stay at the forefront of offensive security research, emerging threats, and TTPs, and assess their relevance to Toters.
Contribute offensive input to security standards, policies, and secure development practices across the engineering organization (you advise; you do not own policy issuance or GRC evidence packs).
Support structured disclosure (VDP / researcher reports) through reproduce, rate, de-duplicate, and validate.
Key Qualifications
Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
6+ years of hands-on experience in offensive security, penetration testing, or red teaming.
Strong expertise in web application, API, and mobile security testing (Android and iOS).
Working knowledge of DexProtector or similar mobile shielding / RASP tooling: what it protects, how testers evaluate residual risk, and how to validate that hardening holds.
Advanced proficiency with offensive security tools (Burp Suite, Metasploit, Cobalt Strike or equivalent adversary-emulation platforms, custom tooling, etc.).
Proficient in writing robust, reusable scripts and small tools for automation (Python preferred, Bash for quick tasks).
Solid experience with cloud security testing (AWS preferred) and infrastructure attack techniques.
Proven ability to lead complex security assessments from scoping to reporting and remediation validation.
Strong risk assessment and threat modeling skills, with the ability to communicate technical risks clearly to both technical and non-technical stakeholders.
Familiarity with SOC 2 and PCI DSS as they apply to offensive work (scoped pentests, application/API/payment-adjacent testing, evidence-quality reporting). This role does not own control design or audit evidence collection.
Experience mentoring engineers and influencing cross-team security practices.
Excellent written and verbal communication skills in English.
Nice to Have
Industry-recognized certifications such as OSCP, OSCE, OSEP, CRTO, or PNPT.
Experience running full-scope red team or assumed-breach exercises.
Experience developing custom exploits, tooling, or automation for offensive security.
Knowledge of MITRE ATT&CK and adversary emulation.
AI and AI pentesting: testing LLM/agent applications (prompt injection, tool/plugin abuse, data-exfil via agents) and using AI-assisted pentest workflows with mandatory human review.
Previous experience in high-scale e-commerce, delivery, or fintech environments, including payment API / tokenization / third-party PSP testing as a tester (not as PCI control owner).
Fluency in Arabic and English (French is a plus).
What We Offer
Competitive compensation package.
Discounts on Toters orders.
First-class medical insurance.
Ready to own offensive security at scale and help build a safer platform for millions across the Middle East? Apply now!
Location: Prague, Czechia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Support of IT tools for end-users & IT project owners
Act as liaison between the client and/or appropriate resolver teams
Create / Manage our IT platforms on behalf of user and appropriate resolver teams
Providing initial response time to the requester using the predetermined process & SLA.
Perform fault isolation in support of clients escalating as required.
Use collaboration technologies such as Microsoft Teams, Webcasting, etc.
Escalation of tickets to other Support teams when necessary,
On-site Incident and Request resolution, ticket closure.
Report customer feedback and potential product requests
Help create technical documentation and manuals
Requirements
2+ years of experience in Service Desk / IT support centre / 1st/2nd line support
Working knowledge of office automation products and generally used SW
Hands-on experience with Windows/Linux/Mac OS environments
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude with good communication skills
Fluent English &
Czech or Slovak
(spoken & written); German is a plus
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team.
Key Responsibilities
Oversee the daily operations of the customer support team to ensure timely and accurate resolutions.
Mentor, coach, and develop team members through regular performance reviews and feedback sessions.
Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates.
Identify bottlenecks in the customer journey and implement process improvements to increase efficiency.
Act as an escalation point for complex technical issues or high-priority customer concerns.
Collaborate with cross-functional departments to advocate for the customer and influence product improvements.
Manage the recruitment and onboarding of new support staff as the team scales.
Requirements
3+ years of experience in a Customer Service Management or Leadership role.
Proven track record of managing remote or distributed teams.
Exceptional communication skills with the ability to convey empathy and clarity.
Strong analytical skills with experience using data to drive decision-making.
Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom).
Demonstrated ability to remain calm and decisive in high-pressure situations.
Experience in a fast-growing startup or SaaS environment.
Deep understanding of customer retention strategies and churn reduction.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
УдалённоColombia; Mexico; Brazil; Argentina; Honduras; Costa Rica
Location: Al Jubail, Saudi Arabia
We are seeking an experienced and safety-conscious
Commissioning & Start-Up (CSU) Lead
to oversee the successful transition of our Steam Methane Reformer (SMR) hydrogen production assets from the construction phase to commercial operation. You will lead the field execution team, manage interfaces between engineering, construction, and operations, and ensure that all plant systems are safely commissioned, tested, and fully functional in accordance with project specifications and industry standards.
Key Responsibilities
Leadership & Strategy:
Provide technical and operational leadership for the site commissioning team. Develop and implement the Commissioning Execution Plan, including scheduling, resource mobilization, and budget management.
Technical Oversight:
Lead the end-to-end commissioning of SMR units, including the reformer furnace, shift converters, PSA (Pressure Swing Adsorption) purification systems, compressors, steam systems, and balance-of-plant (BOP) utilities.
Safety & Compliance:
Enforce rigorous safety protocols (Permit-to-Work, LOTO, HAZOP/HAZID compliance) throughout the construction, commissioning, and startup phases. Act as a safety champion on-site.
Pre-Commissioning & Testing:
Manage pre-commissioning activities, including mechanical completion walkdowns, piping system flushing/cleaning, leak testing, instrumentation loop checks, and control system (DCS/PLC) functional validation.
Startup & Stabilization:
Direct the first-time introduction of feedstocks and gases, manage the ramp-up process, and conduct performance test runs to verify that the plant meets design efficiency and production targets.
Documentation & Handover:
Ensure all commissioning documentation (test reports, punch lists, as-built records, handover dossiers) is accurate and complete. Facilitate the formal turnover of the facility to the Operations team.
Stakeholder Coordination:
Act as the primary liaison between project engineering, EPC contractors, vendors/OEMs, and the client/owner’s operations team to resolve technical issues and resolve punch list items efficiently.
Requirements
Education:
Bachelor’s degree in Chemical, Mechanical, or Process Engineering.
Experience:
Minimum of 10+ years in the oil, gas, or chemical industry, with at least 5 years specifically in a lead capacity for the commissioning and startup of
SMR Hydrogen plants
.
Technical Depth:
Deep understanding of SMR process chemistry, thermodynamics, and high-temperature furnace operations.
Expertise in hydrogen safety, high-pressure gas systems, and PSA unit operations.
Proficiency in interpreting complex P&IDs, control logic, and loop diagrams.
Leadership Skills:
Proven track record of managing multi-disciplinary site teams and coordinating effectively with contractors and subcontractors.
Problem Solving:
Strong analytical skills to perform root cause analysis (RCA) during technical troubleshooting of complex process issues.
Communication:
Excellent verbal and written communication skills to report progress to stakeholders and train operational personnel on new systems.
Preferred Qualifications
Experience with other hydrogen technologies (e.g., electrolysis, carbon capture integration).
Certification in Project Management (PMP) or relevant industry health and safety certifications.
Experience in both greenfield and brownfield project environments.
Working Conditions
This is a field-based, 100% site-presence role.
Must be willing to work at construction sites, which may include remote or international locations.
Requires flexibility to work extended hours, weekends, or shifts during critical startup milestones.
Location: San Francisco, CA, USA
About the Role
Chime serves millions of members on a mission to help them unlock financial progress. Growth Engineering builds the product surfaces and systems that turn that mission into measurable outcomes for members — running fast, data-informed experiments to acquire, activate, and deepen member relationships at scale.
This role sits on our Early Stage Experience area, focused on the beginning of the member journey — the first experiences that turn new sign-ups into engaged, active members. It's high-volume, high-stakes work where small improvements compound, and the systems behind it have to be both quick to experiment on and dependable at scale.
As a Staff Software Engineer, you'll operate as a subject matter expert and technical leader across the Growth stack. You'll shape the architecture and technical strategy for high-traffic, member-facing systems, influence product direction, and drive cross-team initiatives that measurably move growth outcomes while raising the engineering bar across the org. You will leverage the capabilities of AI and LLMs to improve the productivity of the org, personalize member experience and speed up decision making.
In this role, you can expect to
Lead the design and implementation of high-impact, member-facing systems across the Growth stack
Set the technical vision for high-traffic systems with a scalable, forward-looking approach that meets Chime's reliability and latency standards
Drive experimentation strategy and execution by building the systems and habits to test, learn, and iterate quickly — without sacrificing durability
Identify and solve systemic challenges in performance, availability, and conversion-critical reliability across the Growth stack
Collaborate closely with Product, Design, Analytics, and Data to shape product direction and ensure technical feasibility and excellence
Mentor senior engineers, elevate engineering practices, and drive consistency in quality, architecture, and code craftsmanship across teams
Represent Chime externally through recruiting, open source, technical talks, or community engagement
To thrive in this role, you have
10+ years of experience in software engineering
Deep understanding of system design, service boundaries, and product-engineering tradeoffs, especially in high-traffic consumer systems
A track record of driving measurable impact on business and engineering goals — ideally in growth, conversion, activation, or other consumer product problems
Experience with experimentation: test design, instrumentation, analysis, and iterating on results
Ability to influence technical and product direction across teams and orgs, and to lead through influence rather than authority
Strong communication and collaboration skills
Experience working in a fast-paced, product-focused environment (Fintech experience is a plus)
#LI-Onsite
#LI-AC2
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$223,000
—
$308,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: USA (Remote)
Workplace: Remote
About The Opportunity
We are currently searching for linguists to join our Medical Talent Community. Given the highly regulated nature of the products in the Quechua market, we are looking for senior linguists with a proven track record specifically within the Life Sciences vertical.
We prioritize linguists who understand the nuances of Patient Records and Clinical Protocols. Your specialized expertise will contribute to high-stakes medical and regulatory content.
What You’ll Deliver
- Regulatory Review: Adapting and validating target text to meet compliance standards.
- Life Sciences Expertise: Demonstrable experience in translating for pharmaceuticals, medical devices, or biotechnology.
- Standard Operating Procedures: Ability to work within strict GxP environments and adhere to ISO 17100 quality standards.
Qualifications
- Native-level proficiency in the target language(s)
- Currently based in the United States of America
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely.
- Professional experience in translation and localization within the Medical/Life Sciences domains.
Why Collaborate with Lilt?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor, you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
How to join our Life Sciences Community
To ensure we meet our client's regulatory obligations, all Life Sciences partners must complete the following:
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Experience Verification: Providing a project list or references highlighting past work in regulated medical markets. [Life sciences questionnaire]
Step 3: Compliance Audit: Confirmation of familiarity with relevant local regulations (e.g., the Japanese Pharmaceutical and Medical Devices Act for Japan-bound content).
Step 4: Specialized Assessment: Completion of a domain-specific translation or review test.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We are looking for a NetSuite ERP Engineer who is an exceptionally strong operator, technically adept, and a collaborative partner ready to take full ownership of our enterprise NetSuite OneWorld environment. The ideal candidate brings deep expertise across NetSuite administration, development, and integrations, thrives on process optimization and day-to-day delivery in a fast-paced, high-growth environment, and is excited to build, maintain, and continuously improve a world-class financial systems platform. Your success will be defined by your ability to ensure system reliability and streamline financial operations, enabling Finance and Accounting leadership to focus on strategic business initiatives. You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels. If you're passionate about building scalable financial systems in a global technology and commerce environment and are ready to make a real impact, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
NetSuite ERP Administration & Development:
Serve as a primary administrator and technical owner for the NetSuite OneWorld environment, including custom records, workflows, scripts, and forms.
Process Optimization:
Build, document, and continuously improve global financial system configurations, processes, and internal controls to drive efficiency and scalability.
Multi-Entity Management:
Configure metadata, dimensions, security, roles, and permissions across entities. Support multi-entity, multi-currency, and multi-subsidiary operations.
Financial Systems Integration:
Configure and maintain integrations between NetSuite OneWorld and other enterprise applications, including Salesforce, payroll systems, banking platforms, treasury applications, HRIS platforms, CRM systems, data warehouses, REST APIs, and Oracle Cloud services. Develop and monitor automated data pipelines and troubleshoot integration and data synchronization issues.
Reporting & Analytics:
Develop and maintain reporting including Profit & Loss Statements, Balance Sheets, Cash Flow Reporting, Variance Analysis, Departmental Reporting, KPI Dashboards, Executive Scorecards, Global Consolidated Reporting, and Operational Metrics.
Data Governance:
Maintain financial dimensions across reporting environments, ensure consistency and accuracy across the NetSuite ERP platform, and support master data governance initiatives. Improve data quality through validation and reconciliation processes.
Finance Partnership:
Work closely with Finance and Accounting teams to improve financial processes, support monthly close cycles, enhance management reporting, and develop executive dashboards and reporting tools.
Cross-functional Partnership:
Collaborate closely with Finance, Accounting, Tax, and IT teams globally to ensure financial systems are integrated into business operations. Document system designs, business processes, and technical configurations, and provide training and support for business users.
Qualifications & Skills:
Required:
3+ years of hands-on experience administering or implementing NetSuite ERP (OneWorld).
Strong understanding of financial systems and accounting processes.
Experience supporting NetSuite OneWorld environments.
Understanding of multi-entity and multi-currency financial operations.
Strong SQL and data analysis skills.
Experience with enterprise reporting and analytics tools.
Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner.
Proven ability to manage multiple priorities and deadlines in a fast-paced, high-growth environment.
Excellent analytical, problem-solving, and communication skills, with the ability to present complex systems issues clearly to non-technical stakeholders.
Nice to Have:
Knowledge of SuiteAnalytics Workbooks and SuiteQL.
Experience with SuiteScript or SuiteFlow for supporting integrations and automation.
Experience integrating NetSuite with Salesforce or other enterprise applications.
Knowledge of IFRS, US GAAP, and global financial reporting requirements.
Experience supporting SaaS or multinational organizations.
NetSuite or Oracle Cloud certifications.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Director of Tax Operations, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles and varies based on factors such as location and experience.
Location: Onsite – Remote considered for eligible candidates depending on experience
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Enterprise is central to Anthropic's mission. The organizations that could benefit most from Claude often have the most demanding needs, with rigorous requirements around end-user experience, procurement, security, and permissions. We believe earning their trust is essential to ensuring AI benefits the world broadly.
We're looking for a Staff+ Platform Engineer for our Enterprise pillar—the team that makes Claude enterprise-ready at scale. When a Fortune 500 company wants to roll out Claude to 100,000 employees, the systems you design—identity, permissions, governance, connectivity, and the data foundations beneath them—are what make it possible. This is a high-agency role: you'll design the abstractions other teams want to adopt, help the team evaluate hard tradeoffs, and be the engineer in the room who can interface with executives and security teams from the world's largest companies.
What you'll do
Define and drive multi-year technical strategy for foundational enterprise systems, including our distributability and multi-cloud direction
Identify and personally lead the highest-complexity, highest-impact engineering initiatives spanning multiple teams
Serve as a primary technical decision-maker for major architectural decisions with org-wide scope
Design the platform primitives—identity, permissions, governance, connectivity, and usage data—that other product teams build on
Partner with teams such as Inference and Platform on foundational systems, Customer Success for the voice of the customer, and Infrastructure and Safeguards on security, privacy, and responsible deployment
Mentor and develop senior engineers across the org, and drive alignment across Product, GTM, and Customer Success while proactively addressing systemic technical risks
You may be a good fit if you
Have 8+ years of engineering experience with a clear track record operating at Staff or equivalent technical leadership level
Have deep expertise in distributed systems and API architecture, and are effective writing design docs, making architectural calls, and coding in critical paths
Have shaped technical strategy at a Cloud Service Provider or large-scale Enterprise SaaS company
Bring strong domain expertise and intuition in enterprise areas such as security, identity, compliance, governance, permissions, and connectivity
Drive the highest-leverage technical outcomes without formal authority—you lead through influence, quality of thinking, and trust
Are highly effective across org boundaries—you build trust with GTM, Platform, Inference, Infrastructure, Privacy, Safeguards, and business stakeholders alike
Strong candidates may also have
Experience with multi-cloud or distributable deployments of complex systems
Experience building the data foundations for enterprise administration—entitlements, metering, usage and cost visibility
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
We are seeking a
Marketing Analytics Director
to lead the evolution of our marketing data stack and raise the analytical rigor of the entire marketing organization. This is a critical role for a builder-practitioner who works at the intersection of Data Science, Marketing Strategy, GTM, and AI Operations. You won't just report on the funnel. You will build the systems that make every analyst on this team sharper, including the AI agents themselves.
As the
Marketing Analytics Director
, you will be the lead architect of our data-driven growth engine, connecting high-level strategy with advanced technical execution. You will move beyond traditional reporting to build a self-sustaining marketing ecosystem, leveraging Google BigQuery, Grafana, and agentic AI to create a unified source of truth and a culture of analytical rigor. Your mandate is to move the needle on demand generation across the entire marketing funnel, while raising the standard for how analytical work gets produced, challenged, and shipped across the org.
You will architect a dual-track target-setting framework that balances high-velocity top-of-funnel growth with deep-funnel quality, ensuring GTM resources are directed toward high-converting user cohorts optimized for Grafana adoption and long-term retention.
You will be expected to engineer the underlying data schemas, design predictive models, and implement the BI frameworks that shape our global GTM strategy. We are looking for a technical expert who can translate complex data into clear executive-level direction and who proactively builds systems that prevent AI-generated noise from drowning out actual signals.
What You'll Be Doing
Strategic GTM Partnership:
Serve as the primary strategic partner to the GTM Leadership team (VP of Demand Gen, VP of Regional and Events, Head of Marketing Ops, CMO, Revenue Operations, Sales leadership and more), translating complex data into a clear roadmap for demand generation and revenue growth.
Dual-Track Target Setting:
Architect and own a sophisticated forecasting framework that balances top-of-funnel volume with high-intent lead quality, optimized for Grafana Cloud conversion and retention.
Predictive Modeling and ROI:
Develop and maintain machine learning models (Attribution, MMM, LTV) to predict campaign impact and steer budget allocation toward the highest-ROI channels.
Data Warehouse Architecture:
Oversee the structure of marketing data within Google BigQuery, ensuring a scalable single source of truth that connects product usage data with marketing touchpoints.
Causal Inference and Inflection Hunting:
Move beyond descriptive analytics to perform causal inference and predictive trend analysis. When the data shows an anomaly, whether a 3-month spike, a regional dip, or a campaign that overperformed, isolate the window and dig in.
Executive Storytelling:
Transform technical data outputs into clear, compelling narratives for the executive team and board. Deliver a succinct read and go deep where pushed.
Utilizing AI and Automation
Agentic Insights:
Deploy LLM-powered agents (Claude Code, MCP-based tooling, or comparable) to monitor BigQuery datasets and automatically flag quality shifts in the funnel before they impact revenue.
Autonomous Workflows:
Implement orchestration patterns (N8N, custom MCP servers, or equivalent) to build self-healing data pipelines and automated responses to market signals, such as automated spend shifts based on conversion anomalies.
Predictive Quality Scoring:
Build and deploy AI-driven scoring models that separate high-value potential users from low-signal volume, helping Sales and Marketing prioritize effectively.
What Makes You a Great Fit
8+ years in Marketing Analytics, GTM Strategy, or Data Science, with at least 2 years in a lead architect capacity (IC track or player-coach; people management not required) within a high-growth SaaS or PLG environment.
Demonstrated history as a force multiplier. You can point to specific tooling, rituals, evaluator systems, or frameworks you built that made other analysts or the broader org measurably better. A portfolio of dashboards you personally produced is not sufficient.
Data Science and Engineering: Mastery of SQL and Python required. Deep experience architecting data environments in Google BigQuery, Snowflake, or similar warehouses.
Hands-on AI fluency as a builder, not a user. You have built and shipped agentic systems with Claude Code, MCP, or comparable tools. You understand where LLMs fail and how to design around those limitations. You have built evaluator agents, prompt-grading systems, or analytical quality tooling in production.
Automation Proficiency: Hands-on experience building complex logic and integrations using N8N, custom API orchestration, or MCP-based tooling.
Visualization and BI: Advanced proficiency in modern data stack visualization tools (Grafana, Looker, Tableau) to build executive-grade dashboards.
Strategic Acumen: Proven ability to create structure in highly ambiguous environments and build target-setting frameworks from scratch.
MarTech Ecosystem: Deep familiarity with connectivity between Salesforce, marketing automation, and product-led data streams.
Executive presence with experience presenting to executive and board audiences, including sound judgment about what data is and isn't ready to share up the chain.
Bonus Points For
Education: Bachelor's or Master's degree in a quantitative field (Data Science, CS, Statistics, Business Analytics). MBA or MS in Data Science is a significant plus.
In the US, the OTE compensation range for this role is $
178,503
- $
214,203.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
In this strategic role within Professional Services, you would define, prioritize, manage, and deliver a portfolio of projects that will reduce implementation timelines while improving quality, efficiency, and profitability for Reltio, our channel partners, and our customers. The role covers all customer-facing, partner-facing, and internal processes within Professional Services.
Job Duties and Responsibilities:
Overall project governance and success, including management of Reltio activities, deliverables, and sign-offs
Adherence to The Reltio Way Delivery Methodology
Lead teams of architects, consultants, and developers, onshore and offshore, remote and on-site, through the successful delivery of Reltio capabilities
Manage several engagements concurrently
Proactively manage each engagement’s financials, scope, schedule, and status on an ongoing basis
Management of customer product issues and enhancement requests
Infrastructure and platform oversight, including escalation of product issues
Coordination with Product Management, Customer Success, Dev Ops, and Engineering if needed
Develop meaningful, trusted relationships with partner resources
Develop meaningful, trusted advisor relationships with Customer executives
Communicate technical and business concepts to non-technical audiences
Be the face of Reltio to each Customer on a day-to-day basis
Identify upsell and cross-sell opportunities at your engagements
Develop repeatable assets such as methodologies, tools, and templates for the betterment of the practice
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor of Science degree in Business, Engineering, or equivalent
At least 5-8 years of enterprise-level experience in project management, leading and delivering moderate to complex solutions
Ownership of at least 2 end-to-end implementations of Enterprise MDM software applications such as Informatica, SAP, Oracle or equivalent
Technology experience or awareness in the following:
ERP, accounting systems, provisioning systems
MDM solutions
NoSQL, Graph databases, JSON
Web Services, XML, SOAP, REST
Cloud integration tools, including SnapLogic, Mulesoft, or Informatica
Object-Oriented software application design and development - Java
Ability to travel up to 50% (Depends on the situation - some weeks 0%, some weeks 80%)
Deep program/project management skills, including Agile Scrum
Managing multiple customer projects simultaneously with onshore/offshore teams
Excellent problem-solving, critical thinking, analytical, and development skills
Master Data Management business use cases, capabilities delivered, value created, and opportunities uncovered
Advanced analytics business use cases, capabilities delivered, value created, and opportunities uncovered
Machine learning, artificial intelligence business use cases, capabilities delivered, value created, and opportunities uncovered
Software as a Service / Cloud delivery
Skills That Are Nice to Have:
Financial Force PSA knowledge a plus
PMP Certification a plus
MBA a plus
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$114,000
—
$211,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
ГибридMunich
Republic of Ireland (Remote); This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland
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ОфисLos Angeles, United States; You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels; Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner