Location: Dubai
THE ROLE
We are seeking a proactive and tech-savvy IT Support Engineer to provide exceptional technical assistance and ensure the smooth operation of our daily IT functions. In this role, you will be the primary point of contact for hardware, software, and network troubleshooting, dedicated to delivering a seamless technology experience for our employees from their first day onward.
As part of a forward-thinking IT team, you will do more than just resolve day-to-day issues. We are looking for someone who is passionate about continuous improvement and eager to leverage AI and automation to streamline processes, improve ticketing efficiency, and enhance overall productivity across the organisation.
KEY RESPONSIBILITIES
- IT Helpdesk & Ticketing: Manage day-to-day CorporateIT support using our Jira Service Management (JSM) ticketing system.
- SaaS Access Management: Manage access to the organization’s SaaS
- Device & Asset Management: Serve as an admin for our MDM (Jamf) and maintain a meticulous, up-to-date hardware inventory using our asset management tool (Bluetally).
- Onboarding & Offboarding: Own the end-to-end technical lifecycle for Dubai employees. This includes procuring laptops, configuring hardware/software, provisioning accounts, and ensuring a seamless, automated experience.
- AV & Collaboration Systems: Manage, troubleshoot, and maintain all Audio/Visual (AV) and video conferencing systems in the Dubai office to ensure flawless internal and external meetings.
- Vendor & Supplier Relations: Engage with and maintain strong, productive relationships with local hardware and software suppliers.
- Network & ISP Management: Fully manage, patch, and maintain our local office network. You will be responsible for hands-on network troubleshooting to quickly resolve any infrastructure issues, while also acting as the primary liaison with Etisalat for internet services—navigating outages and negotiating plan upgrades.
- Documentation: Create and maintain clear internal IT documentation, runbooks, and self-service guides for employees.
WHAT WE’RE LOOKING FOR
- Relevant Background: Proven experience in a standalone or primary IT support role within a modern office environment.
- Regulated Environments: Proven experience in working in regulated environments: Frameworks (ISO 27001, SOC 2, PCI DSS), Regulators (CBUAE, DFSA, VARA, etc.)
- Core Tech Stack: Hands-on experience with Jamf, Asset Management, Jira, Okta, and Google Workspace.
- Fleet: Hands-on experience managing Apple hardware and software.
- Network & Infrastructure Skills: Practical experience patching, maintaining, and troubleshooting local office networks, alongside managing ISP relationships.
- AV Troubleshooting: Experience managing AV systems and conference room tech.
- Local Procurement: Familiarity with local IT procurement in the UAE and navigating regional hardware vendors.
- Supplier Liaison Skills: Strong communication and vendor management skills (prior experience dealing with UAE ISPs like Etisalat is a massive plus).
- Autonomy & Reliability: Ability to work independently, manage your own time flexibly, and act as the approachable, reliable face of IT for the Dubai team.
- Language Skills: Fluency in English is required; Arabic is a bonus.
- Certifications: Certifications such as, CompTIA Network+, or Jamf Pro (100/200) are highly desirable.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: San Francisco, United States
Workplace: hybrid
We are looking for a driven, commercially-minded Senior Strategic Partnerships Manager to join our expanding global Partnerships team, based in San Francisco and supporting Sokin's next stage of growth across North America. This is a ground-floor opportunity to build Sokin's enterprise and platform-distribution partnerships motion from scratch in the US: rather than a single-client pipeline, you will target category-leading platforms and ecosystems - ecommerce, payments, vertical software, marketplaces - and architect deals that embed Sokin's cross-border payments and treasury infrastructure directly into their products, reaching thousands of businesses through a single signed agreement.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
1. Platform & Distribution Deal Development
·
Identify, target, and pursue the highest-leverage partnership opportunities across ecommerce, marketplaces, vertical software, and other platforms where Sokin's target customers already operate - making Sokin the embedded cross-border payments and treasury layer underneath them
·
Own the full deal lifecycle from outreach and business-case development through commercial negotiation, legal close, integration scoping, and launch, engaging decision-makers up to senior executive and C-suite level
·
Collaborate with cross-functional teams (Product, Engineering, Legal, Finance, GTM) to ensure successful integration and execution of embedded and API-driven partnerships
·
Work closely with Sokin's global Partnerships leadership to align on target segments, account prioritisation, and how the US enterprise motion connects to our EMEA and APAC partnership programs
2. Deal Structuring
·
Architect bespoke partnership structures - embedded finance arrangements, deep API integrations, co-distribution models - that create strategic lock-in and measurable commercial impact
·
Leverage Sokin's full product suite (global payments, FX, treasury, reconciliations) as strategic currency in negotiations, matching capabilities to each partner's specific needs
·
Develop and pressure-test the business case for each partnership, modelling deal economics and aligning cross-functional stakeholders at Sokin
3. Relationship Management
·
Warm handover of closed partnerships to the relationship/account management team, ensuring a smooth transition and clear context on the account
·
Support the relationship manager where needed during the early stages of the partnership
4. Market & Sector Focus
·
Build a strong understanding of the US payments landscape, including fintech, platforms, ecommerce, marketplaces, travel, and logistics
·
Target enterprise and platform-scale organisations where an embedded partnership unlocks distribution at scale, not just a single account
Qualifications:
·
8-10+ years of progressive experience in strategic partnerships, business development, or enterprise sales within financial services, payments, or a high-growth technology company
·
A track record of closing platform-scale deals that unlocked distribution at scale - embedding a product into a platform, ecosystem, or distribution channel that reached far more customers than a direct sales motion
·
An existing, activatable network at the senior executive and C-suite level within your target ecosystem
·
Deep experience structuring embedded or API-driven deals, with the technical credibility to hold a substantive conversation about integration architecture, even without writing code yourself
·
Solid understanding of cross-border payments, FX, and the US regulatory environment
·
Strong commercial and financial fluency - able to model deal economics and negotiate complex incentive arrangements
·
The ability to operate in ambiguity and build a new function from scratch
·
Strong negotiation, communication, and stakeholder management skills; commercially driven and able to work autonomously against targets
·
Passion for payments, fintech innovation, and evolving digital ecosystems
Location: San Francisco, United States
Workplace: hybrid
The role
We are looking for an experienced, commercially minded Strategic Partnerships Manager to take Sokin's VC, private equity, and law firm partnerships program to the next level in the US. You will have full ownership of Sokin's emerging-manager and ecosystem partner strategy: identifying opportunities in our existing partner channel, recruiting new strategic partners, and building the relationships that make Sokin the natural cross-border payments and treasury partner for venture-backed and PE-backed companies. This role touches all elements of Sokin's work with the VC, PE, and law firm community, and will involve frequent travel to major tech hubs.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Partnership Development – VC, PE & Law Firm Ecosystem
·
Grow Sokin's VC and PE partnerships program, driving new customers to Sokin - including VC and PE funds and their portfolio companies
·
Maintain and nurture strong ecosystem partnerships that drive measurable usage, including VC funds, PE firms, accelerators, venture studios, law firms, fund administrators, communities, and universities
·
Identify partners' and their customers' needs to ensure win-win outcomes by maximizing customer referrals and revenue on both sides
·
Work closely with Sokin's global Partnerships leadership to align on target segments and account prioritization across the VC/PE/law firm channel
Programs & Go-to-Market
·
Lead go-to-market strategy for the VC/PE emerging-managers and law firm channel, including recruiting new partners and exploring international expansion opportunities
·
Implement sponsorship opportunities - conferences, events, newsletters, podcasts, and more - in collaboration with the Marketing team
·
Own program management of Sokin's top VC, PE, and law firm ecosystem partners, driving value for both partners and Sokin
·
Help build and run a founder/investor introduction program to facilitate warm connections between Sokin's investor partners and their portfolio companies
Cross-Functional Collaboration
·
Collaborate with Business Development, Onboarding, and Customer Support teams to ensure smooth partner onboarding, training, and support
·
Partner with Product, Growth, and Business Operations on roadmap input to drive product-driven referrals for VC, PE, and law firm customers
·
Leverage data to provide analytics and insight into partnership reporting, and identify ways to optimize performance in regular check-ins
Relationship Management
·
Warm handover of closed partnerships to the relationship/account management team, ensuring a smooth transition and clear context on the account
·
Support the relationship manager where needed during the early stages of the partnership
Qualifications:
• Experience with externally-facing stakeholder management or partnerships
• Experience working with founders and/or investors at a VC or PE firm, accelerator program, founder community, or other startup-ecosystem experience
• Solid understanding of cross-border payments, FX, and the US regulatory environment
• A hunger to make things work and a curiosity to ask questions; comfortable thriving in a fast-paced, high-growth environment with minimal guidance
• A strong product mindset to help identify new opportunities for Sokin to better serve customers
• Strong attention to detail and excellent written and verbal communication skills
• Able to collaborate with teams across the globe, remotely
• Willingness to travel to major tech hubs (~35% of time)
Requirements
Minimum 5+ years of progressive experience in business development within the remittance, ecommerce or financial services industry, with a proven track record of achieving business objectives.
Based in, or willing to relocate to, the San Francisco Bay Area
Demonstrated success in establishing and managing strategic partnerships.
Strong understanding of remittance and ecommerce market dynamics, regulatory compliance, and industry trends.
Exceptional negotiation, communication, and stakeholder management skills.
Ability to think strategically, analyse market trends, and make data-driven decisions.
Previous experience working in a FinTech/Start-Up environment Payments/Remittance/Ecommerce market in a business development, sales or partnerships role, preferably in the remittance/ecommerce industry is preferred but not essential.
Strong passion for the remittance and ecommerce industry and a keen interest in emerging technologies and digital innovations.
Proven ability to identify and generate new business opportunities, resulting in increased revenue and growth. Demonstrated success in developing and managing strategic partnerships.
About you
Exceptional organizational skills and the ability to manage multiple targets and deadlines simultaneously.
Excellent communication and interpersonal skills, with the ability to build rapport and influence key stakeholders, both written and verbal/over the phone/via email.
Self-motivated, proactive, and results-driven mindset with a strong spirit.
Ability to work collaboratively within a team environment, as well as independently.
Proficiency in Microsoft Office suite and CRM software.
Bachelor's degree in Business, Marketing, or a related field.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
We are hiring an Applied AI Strategy & Ops Lead to own and evolve our internal tooling ecosystem across Ops. This is a hands-on individual contributor role with real ownership. You’ll work across a range of tools including support platforms, AI-driven systems, and internal automations to improve how our day-to-day operations function.
You'll act like a product manager, sitting at the intersection of Operations, Engineering, and our frontline teams. You’ll partner closely with Ops leadership to set priorities, then turn them into results: refining the systems we already have, introducing new tools where they’re needed, and making sure our stack scales with the business.
This is not a AI/MI engineer or developer role. You won’t be writing production code. If your background is primarily software development, this role probably isn’t the right fit.
WHAT YOU’LL DO
- Own the roadmap for Ops tooling: gather needs from Ops leadership and frontline teams, prioritize based on impact, and make clear trade-offs.
- Design and improve workflows and automations across our support platform, AI tools, and internal systems, configuring them yourself where it makes sense.
- Partner with engineers and developers to scope requirements, write technical specs, and prioritize tooling work that matters most to Ops.
- Execute against high-priority tooling and automation initiatives across the operational stack.
- Translate defined problems into practical, well-scoped technical solutions
- Identify gaps or inefficiencies in current tooling and proactively address them
- Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production
- Contribute to ongoing improvements in how our systems connect and operate together
WHAT WE’RE LOOKING FOR
- Product thinking: You’ve owned a tool, process, or internal product end to end, from defining the problem to measuring the result.
- Technical Fluency - You’re comfortable working with APIs, integrations, and automation tooling. You can build and debug independently and hold your own in technical conversations with engineers.
- Execution Discipline - You take defined problems and drive them through to completion. You manage multiple priorities effectively and maintain a high bar for quality and reliability.
- Systems Thinking - You understand how tools, workflows, and dependencies connect. You look for ways to improve how systems operate together, not just individual components.
- Problem Solving - You can take loosely defined or scoped problems and translate them into practical, well-structured solutions.
- Ownership Mindset - You take responsibility for delivering high-quality work and improving the team’s day-to-day operations through better tooling and processes.
NICE TO HAVE
- Experience working with support platforms such as Zendesk
- Familiarity with AI-driven tools and automation workflows
- Background in Ops, Support, or CX environments
- Experience working with evolving or fragmented tooling stacks
HIRING PROCESS
- Application
- Interview with Head of Core Services
- Interview with Head of Operations
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (Canada); Remote (UK); Remote (EU); Remote (Ireland)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
We are hiring an Applied AI Strategy & Ops Lead to own and evolve our internal tooling ecosystem across Ops. This is a hands-on individual contributor role with real ownership. You’ll work across a range of tools including support platforms, AI-driven systems, and internal automations to improve how our day-to-day operations function.
You'll sit at the intersection of Operations and Engineering, acting as the technical voice of Ops and partner closely with team leadership to execute against defined priorities, refine existing systems, and introduce new tooling where needed ensuring our stack continues to scale effectively with the business.
WHAT YOU’LL DO
- Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency
- Execute against high-priority tooling and automation initiatives across the operational stack.
- Partner with engineers and developers to scope requirements, write technical specs, and prioritize tooling work that matters most to Ops.
- Improve systems across multiple tools, including support platforms and AI-driven solutions
- Translate defined problems into practical, well-scoped technical solutions
- Identify gaps or inefficiencies in current tooling and proactively address them
- Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production
- Contribute to ongoing improvements in how our systems connect and operate together
WHAT WE’RE LOOKING FOR
- Technical Fluency - You’re comfortable working with APIs, integrations, and automation tooling. You can build and debug independently and hold your own in technical conversations with engineers.
- Execution Discipline - You take defined problems and drive them through to completion. You manage multiple priorities effectively and maintain a high bar for quality and reliability.
- Systems Thinking - You understand how tools, workflows, and dependencies connect. You look for ways to improve how systems operate together, not just individual components.
- Problem Solving - You can take loosely defined or scoped problems and translate them into practical, well-structured solutions.
- Ownership Mindset - You take responsibility for delivering high-quality work and improving the team’s day-to-day operations through better tooling and processes.
NICE TO HAVE
- Experience working with support platforms such as Zendesk
- Familiarity with AI-driven tools and automation workflows
- Background in Ops, Support, or CX environments
- Experience working with evolving or fragmented tooling stacks
HIRING PROCESS
- Application
- Interview with Head of Core Services
- Interview with Head of Operations
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Lansing, Michigan
Workplace: OnSite
Behavior Technician (BT/RBT) - Paid BCBA and BCaBA Fieldwork Program
Company: SenseSational Learning Group
Job Type: Full-Time | Weekdays (at least three evenings 4pm - 7pm)
Location: In-Person - Lansing, MI
Pay: Direct work: $20 - $23 per hour| Indirect work: $15 - $20 per hour
Build your clinical skills while earning paid fieldwork experience. SenseSational Learning Group is hiring full-time Behavior Technicians and Registered Behavior Technicians who are working toward BCBA or BCaBA certification. Through our Wayfinder Program, team members receive free BCBA supervision, paid opportunities to complete unrestricted clinical activities, and a structured path toward greater responsibility and higher pay.
We are a small, BCBA-owned practice providing play-based, naturalistic, assent-based ABA services in homes, schools, and community settings throughout the Greater Lansing area. We follow each child’s lead, respect assent and assent withdrawal, and build skills that are meaningful to children and their families.
THE WAYFINDER PROGRAM
Wayfinder is a competency-based fieldwork pathway designed for future BCBAs and BCaBAs. As you demonstrate clinical skill, reliability, initiative, and responsiveness to feedback, you can advance through three stages:
Explorer: Build strong direct-care skills, learn our assent-based model, and participate in meaningful supervision.
Pathfinder: Take on more unrestricted work through assessments, program development, caregiver coaching, projects, and peer mentorship.
Navigator: Develop advanced clinical judgment by contributing to intakes, treatment planning, reauthorization preparation, caregiver coaching, and team training under BCBA oversight.
Advancement is based on documented competencies and available program capacity. Direct and indirect hour allocations vary by stage. Detailed program expectations, evaluation criteria, and fieldwork planning are reviewed during the interview process and provided in the complete Wayfinder Practicum Guide.
WHAT YOU WILL DO
• Provide one-to-one ABA services using play-based and naturalistic teaching strategies.
• Build positive, respectful relationships with children and families.
• Collect accurate data and communicate openly about client progress.
• Participate in individual and group supervision with BCBAs.
• Complete paid indirect clinical activities appropriate to your Wayfinder stage.
• Contribute to developing programs such as social groups, caregiver coaching, and professional training.
WHAT WE ARE LOOKING FOR
• Completed 40-hour RBT training or willingness to complete it before starting.
• Previous experience working with children.
• Availability for 35 scheduled hours per week, including at least three evenings from 4:00 to 7:00 PM.
• Reliable transportation and a valid driver’s license for travel between homes and community locations.
• Ability to be physically active with children, including sitting on the floor, playing outdoors, and lifting up to 50 pounds.
• Strong organization, initiative, curiosity, and willingness to seek and apply feedback.
For the BCBA fieldwork track: Enrollment in or completion of a master’s-level ABA program, or a completed master’s degree with an eligible behavior-analytic course sequence.
For the BCaBA fieldwork track: Enrollment in a bachelor’s program and enrollment in or completion of an eligible behavior-analytic course sequence.
COMPENSATION AND SUPPORT
• Explorer – BT: $20/hour direct | $15/hour indirect | Typical mix: 28 direct and 7 indirect hours per week
• Explorer – RBT: $22/hour direct | $16/hour indirect | Typical mix: 28 direct and 7 indirect hours per week
• Pathfinder: $23/hour direct | $18/hour indirect | Typical mix: 23 direct and 12 indirect hours per week
• Navigator: $23/hour direct | $20/hour indirect | Typical mix: 18 direct and 17 indirect hours per week
Additional support includes: free BCBA supervision; paid drive time and training; mileage reimbursement; covered RBT exam and application fees; a $1,500 BCBA certification bonus or $750 BCaBA certification bonus; and priority consideration for clinician openings after certification.
WHY JOIN SENSESATIONAL LEARNING GROUP
• Every approved direct and indirect hour is paid.
• Supervision focuses on your development, not simply documentation.
• You receive intentional opportunities to build unrestricted clinical experience.
• Your RBT credential and Wayfinder advancement come with defined pay increases.
• We schedule around eligible ABA coursework whenever operationally possible.
• You will join a small team where your ideas and contributions are valued.
HOW TO APPLY
Submit your resume and a brief note explaining why play-based, child-led, assent-based ABA is the kind of work you want to practice. Applications are reviewed on a rolling basis.
SenseSational Learning Group is committed to building a diverse, neurodiversity-affirming team. We welcome applicants from all backgrounds and provide reasonable accommodations throughout the hiring process.
#PlayBasedABA #NeurodiversityAffirming #RBTJobs #ChildDevelopment #MichiganJobs #BCBATrack
#FinniHealth2026
Location: USA (Remote)
Workplace: Remote
About The Opportunity
We are currently searching for linguists to join our Medical Talent Community. Given the highly regulated nature of the products in the Romanian market, we are looking for senior linguists with a proven track record specifically within the Life Sciences vertical.
We prioritize linguists who understand the nuances of Patient Records and Clinical Protocols. Your specialized expertise will contribute to high-stakes medical and regulatory content.
What You’ll Deliver
- Regulatory Review: Adapting and validating target text to meet compliance standards.
- Life Sciences Expertise: Demonstrable experience in translating for pharmaceuticals, medical devices, or biotechnology.
- Standard Operating Procedures: Ability to work within strict GxP environments and adhere to ISO 17100 quality standards.
Qualifications
- Native-level proficiency in the target language(s)
- Currently based in the United States of America
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely.
- Professional experience in translation and localization within the Medical/Life Sciences domains.
Why Collaborate with Lilt?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor, you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
How to join our Life Sciences Community
To ensure we meet our client's regulatory obligations, all Life Sciences partners must complete the following:
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Experience Verification: Providing a project list or references highlighting past work in regulated medical markets. [Life sciences questionnaire]
Step 3: Compliance Audit: Confirmation of familiarity with relevant local regulations (e.g., the Japanese Pharmaceutical and Medical Devices Act for Japan-bound content).
Step 4: Specialized Assessment: Completion of a domain-specific translation or review test.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Rochester, MN
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As Via's
People Operations Associate,
you will be supporting our local team in Rochester, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.
This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.
**NOTE: this is a 5-day a week in-person role, primarily based in our Rochester, MN location with regular travel to other sites**
What You'll Do:
Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation.
Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture.
Lead employee engagement and recognition initiatives to enhance overall employee experience.
Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support.
Maintain accurate employee records and ensure adherence to company policies and regulatory requirements.
Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings.
Lead sensitive employee relations matters, including terminations and required documentation.
Represent the company externally at job fairs and community events to attract talent and build brand awareness.
Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships.
Collaborate with central HR teams to align on best practices and drive process improvements.
Who You Are:
Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role.
Experience working with unionized employee populations and understanding of collective bargaining agreements.
You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.
Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
Detail-oriented and highly organized with a process-driven mindset.
Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Based in the Rochester, MN area and comfortable working in person 5 days per week
Experience working with unions is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $70,000-$90,000 per year
We are proud to offer a generous and comprehensive benefits package.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Poland; Uruguay; Argentina; Armenia; Romania
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We're on the lookout for a Mobile Test Automation Engineer to join our team working on a social news aggregation platform.
WHAT YOU’LL DO
- Design, maintain, and execute automated and manual tests for iOS and Android mobile applications.
- Build and maintain mobile automation suites using XCUITest and Espresso.
- Perform hands-on functional, regression, integration, exploratory, usability, and end-to-end testing on real devices and emulators.
- Diagnose failures, investigate defects, and partner with engineering teams to identify root causes.
- Develop test plans, test cases, test procedures, and release-quality reports.
- Integrate automated tests into CI/CD pipelines and monitor test and infrastructure stability.
- Collaborate with developers, product managers, and partner engineering teams throughout the Agile development lifecycle.
- Identify cross-platform impact areas and provide risk-based test coverage for new features and experiments.
- Help drive quality practices across unit, integration, and end-to-end testing.
- Estimate testing effort and work independently in a fast-paced environment.
REQUIRED SKILLS & EXPERIENCE
- 4+ years of experience building or maintaining automation frameworks for mobile applications.
- Advanced hands-on experience with XCUITest and Espresso — framework development, maintenance, debugging, and CI execution.
- Strong experience testing iOS and Android mobile applications, preferably social media or high-scale consumer apps.
- Experience building scalable mobile automation frameworks and integrating them into CI/CD pipelines.
- Strong knowledge of mobile QA methodologies, SDLC, test strategy, and test documentation.
- Strong understanding of mobile platforms, device fragmentation, networking, permissions, notifications, deep links, and app lifecycle behavior.
- Ability to independently create test plans and coverage strategies from product requirements.
- Strong exploratory testing and risk-assessment skills.
- Experience working in Agile/Scrum environments with frequent or weekly production releases.
- Experience using tools such as Jira, Confluence, and common test-management systems.
- Strong written and verbal communication skills.
PREFERRED QUALIFICATIONS
- Experience testing social, community, messaging, or user-generated content platforms at scale.
- Experience testing across iOS, Android, web, and mobile web.
- Experience with API testing and backend validation.
- Experience testing experiments, feature flags, personalisation, feeds, notifications, and user-generated content.
- Experience supporting frequent or weekly production release cycles.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Russia; Perm; Moscow
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
THE ROLE
We are hiring a Team Lead, Web3 to lead a cross-functional team of frontend, backend, smart contract and QA engineers in XsollaZK, Xsolla's Web3 ecosystem on a zkSync-based L2. Your team builds:
smart wallets built on account abstraction;
SDKs that game studios and partners use to bring players on-chain;
infrastructure backend services for tokenizing in-game items and currencies;
ecosystem dApps: a DEX, an NFT marketplace and an auction.
This is a management role. Most of your time goes to people and delivery: building the team, growing engineers, and making delivery predictable. The rest goes to technical leadership: architecture, reviews and hands-on code where it matters.
Responsibilities
WHAT YOU WILL OWN
The team: hiring, onboarding, growth and performance of frontend, backend, smart contract and QA engineers
Delivery: predictable commitments, a sustainable pace and the quality of what the team ships
How the team works: processes, engineering standards and an AI-assisted workflow
Relationships with Product, DevOps and other
Xsolla
product teams: priorities, dependencies and expectations
The technical direction of the team's product area: on-chain / off-chain architecture and key technical decisions, justified in writing
Security and reliability of what the team ships: signing flows, contracts that hold user assets, production operation and the team's on-call rotation
WHAT YOU WILL DO
People
Set clear goals and expectations for each engineer
Run regular 1:1s, performance reviews and career development conversations; give direct feedback and address underperformance
Hire engineers across disciplines: define roles, run interviews and onboard new people
Grow engineers through mentoring and build the team's next leaders
Build a culture of technical excellence, collaboration and continuous learning
Delivery
Work with Product to shape requirements, estimate and plan work
Manage scope, workload, risks and dependencies so the team delivers on its commitments
Report progress, risks and blockers to stakeholders
Lead the team through production incidents and post-mortems
Continuously improve development processes and team efficiency
Technical leadership
Review architecture and critical code across backend, frontend and smart contracts, with a focus on edge cases specific to
Xsolla
products: smart wallets, tokenization of in-game items and currencies, marketplace and auction flows
Lead key decisions on smart wallet integration (UserOperations, paymaster and gas sponsorship), session keys and the signing flow
Identify systemic risks (key management, signature phishing, bundler and
RPC
dependencies) and make sure they are addressed before they become incidents
Contribute hands-on to critical features when needed
Set up AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) and drive its adoption across the team
REQUIRED
Management experience
5+ years of engineering management experience
Managing cross-functional teams that combine several disciplines (for example frontend, backend, smart contracts and QA)
Teams you led shipped dApps to production and maintained them
People leadership
Hiring and building teams: defining roles, running interviews, onboarding
Performance management: setting goals, giving feedback, running performance reviews, handling underperformance
Growing engineers: career plans, mentoring
Delivery and stakeholders
Delivery planning: estimation, sprint planning, managing scope, risks and dependencies
Working with Product and other teams on priorities and trade-offs; explaining technical trade-offs to non-technical stakeholders
Leading a team through production incidents and post-mortems
Balancing management with hands-on technical work
Technical depth
A strong technical background: hands-on engineering experience across the Web3 stack, deep enough to lead technical decisions and review work on each layer:
Web3 libraries and wallets: viem and wagmi in production; how wallet signers work (EOAs, browser and embedded wallets, smart accounts, EIP-191, EIP-712, EIP-1193); smart wallets (UserOperations, paymasters, ERC-1271)
Backend: Go and TypeScript (Node.js); processing on-chain events (idempotency, reorgs, retries); asynchronous messaging (Kafka, RabbitMQ or
NATS
); PostgreSQL and Redis; REST and gRPC API design
Frontend: React and TypeScript; web security fundamentals (
XSS
,
CSRF
,
CSP
, safe handling of signatures and keys in the browser)
Smart contracts: reading Solidity and the
EVM
(storage, gas, proxy upgrade patterns, access control); common vulnerability classes (reentrancy, front-running /
MEV
, oracle manipulation, signature replay)
Operations: Docker, Kubernetes, CI/CD; observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts)
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
Spoken English at B2 level or higher
Nice to Have
ZK
Stack and
zk
-rollups: EraVM vs
EVM
, system contracts (ContractDeployer, NonceHolder), L1↔L2 messaging, bridging and finality
Smart contract development in Solidity with Foundry
Deeper account abstraction: ERC-4337 EntryPoint versions and validation rules (ERC-7562, ERC-6492), modular accounts (ERC-7579 / ERC-6900), session keys and delegated permissions (ERC-7710 / ERC-7715), EIP-7702
Hands-on experience with wallet and
AA
infrastructure technologies (Sequence, thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, ZeroDev, Safe{Core}), with clear views on build versus buy
Key management:
HSM
,
MPC
/ threshold signing, social or guardian-based recovery
DeFi (
DEX
,
AMM
) and
NFT
marketplaces (ERC-721, ERC-1155, auctions)
go-ethereum and abigen
Managing distributed or remote teams
Gaming or fintech experience with high-load systems
HOW WE WORK
Decisions in writing.
Significant technical decisions are written up as an
RFC
or
ADR
that lays out the options and trade-offs. We discuss the document, not a blank whiteboard.
AI is part of everyday engineering.
We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call.
Your background, your motivation and the role.
Technical interview.
Built on the
Technical depth
part of the
Required
section and the technical items in
What you will own
.
People and delivery.
Built on the
Management experience
,
People leadership
and
Delivery and stakeholders
parts of
Required
: real situations from your experience with hiring, performance, delivery and incidents.
Bar raiser.
An engineer from outside the hiring team checks that you raise the overall engineering bar.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Contract: Employment agreement (entity or EOR arranged per candidate location)
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: United States
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
The Director of Strategic Partnerships will lead the strategy, growth, and performance of Circle's partnerships function, building programs and relationships that strengthen Circle's brand while driving meaningful business outcomes.
This role sits at the intersection of business development, partnerships, creators, content, and growth. You'll be responsible for translating Circle's broader company priorities into a forward-looking partnerships strategy, identifying where and how we invest, developing our most important creator and strategic relationships, and ensuring those investments translate into measurable impact across customer growth, brand awareness, and market position.
A core part of the role is bringing strong creative and commercial judgment to the work, operating as a genuine strategic partner to the people on the other side of the table. You'll cultivate and maintain those relationships directly, building campaigns, offers, content, and experiences that feel authentic to their audiences — and developing strategies that grow revenue for both parties, so that Circle and the partner each achieve their own goals rather than just executing against Circle's priorities.
You'll also build the systems, team, and operating model required to scale the function, moving successful initiatives from one-off execution into repeatable programs that can grow without depending on a single person to drive every detail. This is essential to the function’s ability to achieve significant impact on ICP trials and for the director to be successful in this role. In addition to the operational expertise to move something from incubation to repeatable system, this role has to also be creative enough to continuously develop new strategic programs.
Reporting to our SVP, Ecosystem, you'll work closely with Circle's founders and leadership team, as well as teammates across Community Growth, Media, Demand Generation, Product Marketing, our Design Studio.
WHAT YOU'LL BE DOING
- Own Circle's Partnerships strategic planning, and roadmap, using deep, company-wide knowledge of Circle's business, strategy, and goals to originate new concepts and ideas that extend the function's impact beyond its current scope — connecting partnership investments to company priorities, measurable business outcomes, and providing strategic direction to managers across multiple areas and operations.
- Take ownership of the function's contribution to new business and other agreed performance goals, using those outcomes to inform where we invest, what we build, and how we prioritize.
- Build repeatable partnership programs and playbooks that allow successful initiatives such as webinars, challenges, creator campaigns, launches, and event activations to scale without requiring the same level of hands-on involvement each time.
- Develop a forward-looking quarterly and annual partnership plan across creator partnerships, strategic relationships, campaigns, launches, events, and other high-impact opportunities.
- Lead Circle's highest-value creator and strategic partnerships, including relationship development, opportunity identification, deal strategy, negotiation, creative direction, and long-term growth.
- Shape the content and creative strategy behind major partnerships, working closely with partners to develop ideas that are authentic to their audience, differentiated in the market, and effective for Circle. This includes bringing in leadership on a case-by-case basis in areas where there could be partnership impact across multiple functions.
- Bring a strong marketing mindset into partnership development, including offer strategy, audience journeys, conversion opportunities, and ways Circle and its partners can create greater value together over time.
- Develop a sophisticated measurement framework for brand activities (i.e. event sponsorships, activations, etc.), so we are leveraging data and insight to inform investments and decisions.
- Establish clear measurement, reporting, and decision-making frameworks for the function, using performance and qualitative insights to improve future investments.
- Support cross-functional teams in a consultative capacity on any content-forward initiatives.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
- 10+ years of experience building 6-7 figure strategic partnerships, creator programs, brand initiatives, or strategic growth programs within SaaS, technology, the creator economy, or a similarly fast-moving industry.
- Strong business development skills including pipeline management, negotiation, partner development, and cross-functional project management.
- Performance marketing instincts and an understanding of how partnerships can drive both brand value and measurable business outcomes.
- Deep understanding of Circle's customers, the creator economy, and the broader market, with a point of view on where Circle can build differentiated relationships and influence.
- Experience developing and growing high-value relationships, with strong judgment around deal structure, negotiation, partner dynamics, and long-term opportunity.
- Exceptional content and creative instincts, with the ability to understand an audience, identify a compelling story, and translate Circle's value into ideas that feel native to a creator or partner.
- The ability to move fluidly between brand strategy and performance, understanding how strong storytelling, offers, funnels, campaigns, and distribution work together.
- A track record of turning successful one-off initiatives into repeatable programs, systems, and playbooks that can scale through a team.
- Strong strategic planning skills and in-depth knowledge of the partnerships function, Circle's broader business strategy, and company-wide goals — with the judgment to translate ambiguous, cross-functional, abstract situations into clear strategy and direction, anticipate future needs, identify opportunities early, prioritize investments, and keep the function operating ahead of the business rather than reacting to it.
- Experience managing and developing a team through senior managers or managers-of-managers, not only direct individual contributors — setting clear expectations, delegating full ownership of a sub-area rather than staying close to execution, coaching judgment, and building greater autonomy over time.
- Strong cross-functional leadership skills and the ability to influence senior stakeholders across teams without needing direct authority.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our Commitment to Diversity, Equity and Inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The Role
Working across Marketing and Issuer & Investor Relations, the Marketing and Audience Development Manager will develop and deliver lead-generation, acquisition and engagement activity across events, webinars, content and digital campaigns.
This role combines hands-on marketing delivery with an audience-first and commercially minded approach. Using data and insight, you’ll help identify the audiences we need to reach, determine how best to engage them and uncover opportunities to grow our issuer and investor communities and support the commercial growth of our events.
Key Responsibilities
Develop and deliver audience acquisition and lead-generation strategies to grow priority issuer and investor communities across the portfolio.
Partner with Issuer & Investor Relations to identify priority organisations, audience segments and growth opportunities, translating these into targeted marketing activity.
Find opportunities to reach new audiences through webinars, content marketing, paid promotion, annual partnerships and other acquisition channels.
Develop nurture journeys that move newly acquired leads and existing audiences towards deeper engagement and event participation.
Build year-round engagement activity that maintains relationships with key communities between individual event campaigns.
Find opportunities to re-engage existing or dormant audiences and strengthen their relationship with the wider portfolio.
Test new acquisition and engagement approaches, scaling activity that delivers high-quality and commercially relevant leads.
Plan and deliver multi-channel campaigns across email, digital, social media, website, content, partnerships and other relevant channels.
Manage audience marketing across the full event lifecycle, from launch and acquisition through to registration, attendance and post-event engagement.
Plan and deliver webinars, content campaigns and other lead-generation initiatives that provide valuable audience touchpoints throughout the year.
Develop targeted messaging, content and audience journeys that reflect the interests and needs of different issuer and investor groups.
Collaborate across Marketing, Issuer & Investor Relations, Content and Sales to ensure audience activity supports wider event and commercial objectives.
Use audience, CRM and campaign data to understand audience behaviour, identify gaps and guide targeting, segmentation and nurture activity.
Track performance against targets including audience growth, engagement, qualified leads, registrations, conversion and marketing-attributed revenue.
Handle both the volume and quality of leads generated, ensuring activity remains focused on audiences relevant to event and commercial objectives.
Analyse campaign performance to understand which audiences, channels and messages deliver the strongest results, and optimise activity accordingly.
Share audience insights and recommendations with Marketing and Issuer & Investor Relations colleagues to guide future strategy.
Ensure marketing and audience acquisition activity aligns with relevant data protection and GDPR requirements.
Required Skills and Experience
Experience in marketing, audience development, demand generation or lead generation, ideally within B2B events, media or professional services.
Strong understanding of multi-channel audience acquisition, lead generation and nurture.
Experience delivering events, webinars, content campaigns or other audience engagement activity.
Experience using CRM and marketing automation platforms for segmentation, targeting and campaign delivery.
Strong analytical skills, with confidence using data and insight to improve audience and campaign performance.
Excellent communication, organisational and project management skills.
A commercially minded, collaborative and proactive approach, with a focus on growing and deepening valuable audience relationships.
Desirable
Experience working with issuer, investor or other professional B2B audiences.
Experience using campaign and audience data to measure qualified leads, conversion and marketing-attributed revenue.
What's in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: City of London; Uxbridge
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Compensation team leads compensation programs for Hasbro. Our work impacts every employee globally through the programs we coordinate. The team also has a meaningful role to play by ensuring our employee value proposition is competitive in the marketplace and financially balanced. We are looking for a Senior Compensation Analyst to lead this effort across EMEA and APAC. The incumbent shall partner closely with local HR teams and leaders to build and implement compensation programs. This role will provide direction and strategic solutions for compensation matters, considering business and HR priorities, market practices, and emerging trends, and offers the chance to shape programs that reach employees around the world.
Location and Work Arrangement
This role is based at our London, United Kingdom or Uxbridge, United Kingdom office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Lead compensation programs including but not limited to: market benchmarking reviews, compensation planning, recognition programs, offer development, retention programs, and budget management.
Advise and educate key business stakeholders, HR Business Partners and Talent Acquisition on our compensation philosophy, including base, variable, sales and equity compensation, as well as cyclical and ad-hoc programs, and provide consultation, mentoring and sophisticated advice to HR Business Partners and business leaders.
Partner and collaborate closely with vital team members and client groups to understand organizational needs and prioritize accordingly, providing compensation insights to support strategic decisions, and represent the needs of business and HR clients in the design of enterprise-wide pay programs and lead the design of pay programs for client groups.
Proactively assess internal and external trends, relevant pay legislation, market intelligence, and potential impact to our pay philosophy including our pay transparency projects.
Partner with Finance teams to craft and develop incentive plans, and support formal plan governance and oversight activities.
Operate with a high degree of autonomy in managing compensation programs and analyses, applying sound judgment while ensuring alignment with company guidelines and governance standards.
What You'll Bring
Bachelors or equivalent; proven track record in compensation.
Experience crafting, developing and owning a variety of compensation programs and processes including base salary, variable pay programs, sales compensation, compensation strategy and competitive pay analysis.
Deep analytical skills with an ability to break down sophisticated questions / data into well-structured analyses and synthesize key points.
Forward-thinking with ability to think end-to-end; ability to influence and communicate with executive audiences; skilled in building consultative partnerships.
Proven experience in advising across regions, ideally with experience supporting not only EMEA but also APAC.
Solid experience in working in matrix global organization, flexible in management style across various cultures and backgrounds.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: ES - Barcelona, Spain
Scopely is looking for a Senior Technical Artist to serve on and elevate our new casual game, Monopoly GO! team in Barcelona on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.
What You Will Do
As a Senior Technical Artist, you will be working between our developers and artists and your main function will be to complete the asset integration pipeline, which is to take assets coming from external software suites, import them and assemble them into the development environment of the team (Unity3d)
Participate in development of tools and solutions for our artists
Use AI to create tools and pipeline to facilitate production
Lead a small team of Tech Artists
Develop C# tools to enhance integration and create asset pipelines
Mediate between art and tech departments to ensure smooth and efficient asset integration
Implement UI and 2D assets into Unity canvas, and sprites
Importing and working with 3D assets and animations in Unity
Writing shaders in HLSL and/or shadergraph for feature development
Profile and optimize graphical , memory and CPU KPIs
Managing, maintaining and integrating assets into versioned asset repositories
Creating content with the internal Unity3d toolset: materials, animation controllers, particle systems, timeline sequences, cinematic content, lights and using third party plugins or internal tools
Supporting and documenting pipelines and best practices
What We're Looking For
Team Leadership/Mentoring experience
Previous experience using Unity
Experience in UI / UX design
Knowledge of 2d illustration software such as Photoshop, Figma or Illustrator
Experience in mobile games
Knowledge in repository management, asset exporting/importing, optimizations, and pipeline creation
Very strong English communication skills
AI generative tools and pipeline experience
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is seeking a Content Strategist focused on Product to join our Story Studio team. In this role, you'll develop compelling narratives that showcase the craft, process, and impact of product design and development, helping us tell authentic stories that resonate with product builders. As someone who lives and breathes product design and development, you'll translate complex design concepts into accessible, engaging, multi-format content that inspires our audience and illuminates how products take shape.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Create compelling content that showcases product design and development processes, methodologies, and thinking
Develop narratives around new product features that highlight the design decisions and user problems being solved
Interview designers, researchers, and product managers to capture authentic perspectives and translate technical design concepts into engaging stories for various audience segments
Contribute to thought leadership on design trends, tools, and methodologies by staying deeply connected to the product design community and culture
Create case studies that highlight innovative design and product work and workflows
Partner with product teams to document and share design processes
Maintain an authentic design voice across our content platforms
Collaborate with the broader marketing team to integrate stories into our content strategy
We'd love to hear from you if you have:
5+ years experience creating content with a focus on product design, product building, or technology
Strong portfolio of design-focused writing (articles, case studies, interviews)
A deep understanding of design processes, terminology, culture, and tools - including Figma
Experience interviewing designers and technical stakeholders, and strong understanding of design tools and workflows
Strong editorial judgment and distinctive writing voice, and active engagement with trends and conversations in the design community
While it’s not required, it’s an added plus if you also have:
Background as a product designer, product manager, or in a design-adjacent role
Understanding of front-end development concepts
Experience creating multimedia design content (podcasts, videos)
Proficiency with design tools (Figma, Adobe Creative Suite)
Experience creating educational content about design
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$221,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Russia; Moscow; Perm
Workplace: remote
About Xsolla
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
About the Role
We are hiring a Staff Software Engineer to own the smart wallet and account abstraction layer of XsollaZK, Xsolla's Web3 platform on a zkSync-based L2. This is an individual contributor role with a large technical scope. You are the technical anchor for how millions of players get an on-chain account they never have to think about.
The product. Every player who signs in with Xsolla ID receives a deterministic, non-custodial smart account. The account is derived from their identity claim, is identical on every device, and its private keys never leave the client. It is not a separate wallet screen: it is the player's inventory. It backs:
minting and gifting;
trading on our Bazaar marketplace;
Merkle-based reward airdrops;
gas sponsorship;
an in-app dApp browser that exposes the same signer to third-party applications through an EIP-1193 provider.
Responsibilities
The technical strategy and architecture of the smart wallet platform: account model, signing, session management and gas abstraction at scale
The smart account and permissioning model, evolved to meet both product and compliance needs
The security model where our signer meets third-party applications: what a player is actually approving, and proof that the UI shows it
The custody and recovery roadmap, from today's interim mechanisms (including raw key export) to
MPC
-based custody
Cross-team technical decisions on account architecture, SDK contracts, data modeling and platform reliability, with buy-in from the wallet, marketplace, SDK, mobile and security teams
Engineering standards in the Web3 domain
Production escalations in the wallet and account abstraction domain
WHAT YOU WILL DO
Design and evolve the
ERC
-4337 user operation lifecycle (prepare → sign → submit → confirm),
EIP
-7702 delegation, deterministic address derivation from identity, and the session-key and permission primitives (including origin-bound Smart Sessions) that let players act without a prompt on every transaction
Set the paymaster and gas-sponsorship strategy: what we sponsor, how we meter and cap it, how we defend it from abuse, and how it degrades when sponsorship is unavailable
Define
EIP
-1193 /
EIP
-6963 provider behavior, origin-bound and policy-versioned sessions, trust tiers, and the transaction and signature confirmation flow
Design recovery paths (passkeys, guardians, social recovery) that a non-crypto-native player can complete without losing assets
Identify systemic risks (key management, signature phishing, reorgs and indexer staleness, bundler and
RPC
dependencies, contract upgrade paths) and lead initiatives that resolve them before they become incidents
Write RFCs and design docs; review critical code, contracts and designs
Work with product, security, legal and infra teams to align on the roadmap and turn business and regulatory needs into well-scoped technical plans
Create leverage for the engineering org through documentation, tooling and mentorship
Serve as the escalation point for complex production issues: a stuck user operation, a drained paymaster, a signing prompt a player didn't understand
Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively
REQUIRED
Experience
8+ years of engineering in the Ethereum ecosystem working with crypto wallets and smart wallets
Designing or operating a production smart wallet or account abstraction system serving real users and real value
Shipping and operating systems where a bug meant lost funds. You can talk concretely about the guardrails, reviews and rollback paths you put in place
Account abstraction and smart wallets
ERC
-4337 in depth: EntryPoint (v0.6 through v0.8), the UserOperation lifecycle, bundler and paymaster roles, validation rules (
ERC
-7562), gas estimation and its failure modes, counterfactual deployment, signature validation for undeployed accounts (
ERC
-6492)
EIP
-7702 and the post-Pectra landscape:
EOA
delegation, its interaction with EntryPoint v0.8, and the risks it introduces (residual key authority, delegation phishing, storage collisions)
Building on or extending production smart account implementations; modular account standards (
ERC
-7579 /
ERC
-6900)
Session keys and delegated permissions: scoped, time-limited, policy-bound authority; TTLs and contract allowlists, origin binding, permission revocation;
ERC
-7710 /
ERC
-7715
Signature schemes and wallet interfaces:
EIP
-712 typed data,
ERC
-1271 contract signatures, WebAuthn / passkey (P-256) signers;
EIP
-1193,
EIP
-6963,
EIP
-5792 batched calls,
ERC
-7677 paymaster interfaces
Smart contracts and
EVM
Solidity and the
EVM
: reading, reviewing and writing account, paymaster and module contracts; gas-aware design; upgradeability and migration patterns; working effectively with external auditors
L2 specifics and their effect on wallet design: native account abstraction on zkSync-family chains, transaction and fee models, finality and reorg behavior,
RPC
and indexer semantics
Backend
Go: idiomatic code, concurrency patterns, performance profiling
TypeScript and SDK design: client-side SDK surfaces that internal and external teams build on
Distributed systems and their trade-offs (consistency, availability, failure modes); reconciling off-chain state against an authoritative on-chain result
Data and infrastructure
PostgreSQL: schema design, query optimization, migrations at scale
Kubernetes: deploying, operating and debugging services
Asynchronous messaging and event-driven design (Kafka or
NATS
): consumer groups, at-least-once delivery
Git, CI/CD
Security
Key management in production: platform secure storage (Keychain / Keystore), HSMs,
MPC
or threshold signing, and the operational discipline around each
Wallet threat modeling: signature and delegation phishing, malicious dApp origins, replay and cross-chain replay, token approval abuse, paymaster griefing and
DoS
Leadership
Leading multi-quarter technical initiatives across teams
Influencing architecture and standards beyond your immediate team
RFCs and design docs that stand on their own and are actionable without you in the room
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
English at C1 level
Nice to Have
Hands-on experience with
ZK
Stack and
zk
-rollups
Hands-on experience with embedded and ecosystem wallet and
AA
infrastructure technologies (thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, Biconomy, ZeroDev, Safe{Core}), with clear views on build versus buy
MPC
/ threshold custody, social recovery or guardian-based recovery in a consumer product
NFT
and token infrastructure at scale:
ERC
-721 /
ERC
-1155 /
ERC
-20 mechanics, marketplace contracts, Merkle-based airdrop and claim distribution, chain indexing services
Contributions to open-source wallet, security or identity projects, including authoring or reviewing
ERC
/
EIP
standards
Compliance requirements for crypto consumer products:
KYC
/
AML
, geofencing,
MiCA
, SOC 2, ISO 27001,
GDPR
data minimization, audit logging
Identity and auth integration for wallet derivation: OAuth 2.0 /
OIDC
, JWT verification, token scoping
Platform or infrastructure engineering: building systems other engineers build on
Owning a mobile wallet surface: React Native / Expo, WebView provider injection, native signing UI
Gaming industry experience: platforms for game developers, publishers or players
How We Work
Decisions in writing. Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We work across time zones, so a design has to stand on its own.
AI is part of everyday engineering. We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call. Your background, your motivation and the role.
Technical interview. Built directly on the What you will own and Required sections above. We won't ask about anything this posting doesn't promise.
System design. You design part of a wallet or account abstraction platform end to end and walk us through the trade-offs.
Bar raiser. An engineer from outside the hiring team checks that you raise the overall engineering bar.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
ГибридseniorSan Francisco, United States
ГибридSan Francisco, United States
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