Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Engineering Team Lead (Geospatial Analytics)
- Location: Espoo, Finland. Relocation to Finland required
- Department: Product Engineering, Solutions
- Reports to: Engineering Manager, Geospatial Product Engineering
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As Engineering Team Lead (Geospatial Analytics), you'll own a product engineering team that turns remote sensing and auxiliary data into fast, reliable insight when natural catastrophes happen. The team currently supports our Wind, Earthquake and Landslide products and brings together analytics (SAR, Machine learning / Data Science) and software engineers.
You will work in tandem with the Product Manager to decide what to build and why, and closely with Operations to make sure the products perform during live events.Your decisions shape how several products work, so you'll own the product’s engineering domain end to end: analytics that serve several products at once, built to the level the problem needs and no further. You will be hands-on, which keeps your technical judgement credible and your feedback specific.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Lead and own the product engineering team: hiring, growth, performance and wellbeing of the team members
- Own the team's technical direction across analytics and engineering, taking work from research prototype to production systems that run reliably against customer commitments.
- Work in tandem with the Product Manager on roadmap and priorities, turning customer needs into analytics capability.
- Design shared change detection analytics that serve multiple products in the team’s portfolio
- Collaborate closely with Operations on event response, so that delivery workflows, latency and quality hold up when it matters.
- Contribute directly to analytical development (SAR, geospatial data science / ML), validation and code.
- Set and maintain scientific and engineering standards across the team, including review practice, validation rigour, testing and documentation.
- Stakeholder management - including Product Engineering leadership and different product stakeholders
WHAT WE’RE LOOKING FOR
Must haves:
- Master’s or PhD in Remote Sensing, Machine Learning, Data Science, Electrical Engineering, Geoscience, Physics, Computer Science or a related field, or equivalent experience.
- Experience in hands-on leadership as a line manager or tech lead, with a track record of delivery and examples of people who grew under your leadership.
- Experience working closely with product and operations teams in a flow-based, outcome-focused way, including giving direct feedback constructively and explaining technical trade-offs to non-technical stakeholders.
- A record of taking analytics from prototype to reliable production against latency, accuracy and uptime targets, with sound judgement on when a solution is good enough.
- Experience building, validating and deploying ML models or analytical pipelines based on SAR or other remote sensing imagery for tasks such as damage assessment, change detection or object detection. This includes working with noisy or sparse labels, validating against ground truth such as field surveys or claims data, and monitoring model performance in production.
- A solid grasp of SAR principles, including how backscatter responds to structural change in built environments, and applied experience in change detection using amplitude, coherence or interferometric (InSAR) methods.
- Strong Python skills and experience applying modern engineering practice (Git, code review, testing, CI, documentation), deployed with Docker on AWS. Ability to lead cross-functional teams.
Nice to haves:
- Experience fusing remote sensing imagery with auxiliary data, such as weather, terrain models or building attributes, to improve model performance.
- Experience using geospatial foundation models and embeddings (e.g. AlphaEarth Foundations) for tasks such as classification, similarity search or change detection.
- Experience with natural hazards, disaster response, insurance or emergency management use cases.
- Hands-on use of AI-assisted development tools in your daily engineering work.
- A publication or patent record, or other evidence of sustained technical contribution.
APPLICATION PROCESS
- TA Interview
- Hiring Manager Interview
- Take Home Task
- Panel Interview
- Department Lead Interview
- Final Interview with SVP of Solutions
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Customer Success Operations Specialist
- Location: Espoo, Finland
- Department: Customer Success, Missions Line of Business
- Reports to: Director, Customer Success, Missions
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Customer Success Operations Specialist, you’ll run the operating rhythm behind ICEYE’s Missions Customer Success model. Missions delivers sovereign SAR satellite programs to governments worldwide, and Customer Success stays with these customers from go-live through operations, renewal and expansion. Program Managers and Customer Success Managers in each market own the relationships; you own what keeps them running smoothly: the governance calendar, pre-reads, meeting minutes, action registers and follow-up.
You’ll make sure every internal review and customer meeting happens on time, is well prepared, ends with clear decisions, and that every action is closed. Within six months, you will independently drive the cadence across all target accounts. This ensures our customers stay satisfied, building the baseline for a long-lasting relationship.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the governance calendar for all Missions customer accounts, planned a quarter ahead and sized by account tier. Trigger extra reviews when something material changes, such as a major incident, a procurement shift or a renewal risk.
- Prepare, run and document the recurring forums: the monthly Customer Pulse review and Operational and Service Reviews, and the quarterly Internal Account Reviews, Executive Reviews (QBRs), Portfolio Reviews and Voice of Customer syncs with Product. Run the full QBR cycle end to end for strategic accounts.
- Feed Customer Success input into existing forums (PMO Steering Group, sales pipeline, go-live working groups and LoB leadership) and track the follow-ups.
- Coordinate customer reviews with local Program Managers, Customer Success Managers, local ICEYE CEOs and functional experts, covering agendas, invitations, pre-reads, logistics and customer visits to Espoo, including community formats.
- Own the action, risk and decision registers. Chase open actions, escalate overdue items early and close the loop with customers on every commitment.
- Keep the Customer Dashboard, one-page Account Briefs and portfolio reporting current.
- Support running CSAT pulses after major interactions and NPS around QBRs, track recovery plans for detractors, and capture and quantify customer requirements for the product roadmap.
- Turn the operating model into playbooks and templates, and automate reminders, reporting and dashboards in Jira, Slack and Salesforce, using AI tools where they save time.
WHAT WE’RE LOOKING FOR
Must haves:
- Hands-on experience in business operations, PMO, customer success operations or program coordination, ideally in B2B or B2G technology
- Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones
- Strong follow-through: you track actions to closure without being prompted, while keeping strong working relationships with stakeholders
- Excellent written English for agendas, pre-reads, minutes and executive summaries
- Confidence building and maintaining dashboards and reports in Google Sheets or Excel, Jira, Salesforce or similar tools
- Discretion with sensitive customer information
- A structured, calm way of working when priorities shift and several reviews run in parallel
- Hands-on use of automation or AI tools to cut manual reporting and follow-up
Nice to haves:
- Experience in space, defence, government or other regulated programs
- Familiarity with customer success practice: QBRs, health scores, CSAT and NPS, Voice of Customer
- Finnish or other languages
APPLICATION PROCESS
- Recruiter interview
- Hiring Manager interview
- Peer Interview
- Take home task + presentation
- Interview with SVP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Employer:
Nebius DC Oy, Business ID 2541661-9
Job title:
Data Center L1 IT Technician
Primary work location:
Lappeenranta data centre
Temporary work location:
Mäntsälä data centre for training and onboarding until the Lappeenranta site is operational
Department:
Data Center IT Infrastructure
Number of positions available:
4
Ideal start date: February – April 2027
The role
As an
Data Center L1 IT Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You’re welcome to work at our data center.
Please note that during the construction of the Lappeenranta Data Center, onboarding & training for this role will take place at our Mäntsälä site.
Please note that this is a
shift work (day & night shift).
Your responsibilities will include:
Monitor and support the IT infrastructure as a shift worker (day & night shifts).
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
It will be an added bonus if you have:
Valid Category B driving license.
Basic knowledge of the Linux operating system and familiarity with command-line tools.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Support our Sales, Marketing, and customer-facing teams, which might include:
- Driving end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success.
- Analyzing, optimizing, and implementing sales territories and processes for a fast-growing sales team.
- Building out prospecting programs, marketing campaigns and events cadences, helping the sales team to drive net new demand.
- Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
- Take on special projects and initiatives related to international expansion, pricing, marketing, legal, deal strategy, and agent development
- Work with Pricing, Legal, Operations, Sales, Agent Development & Finance teams to identify inefficiencies in current GTM operations and design solutions to help Sierra scale.
- Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high-leverage decisions.
- Serve as a versatile, proactive team player, taking on both foundational tasks and high-impact strategic initiatives that drive the GTM team’s success.
- Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage.
WHAT YOU’LL BRING
- 4+ years of experience in revenue operations, sales operations, management consulting, corporate strategy, or business operations.
- Proficiency in financial modeling and data analysis (e.g., Excel, Google Sheets); experience with data visualization tools (e.g., Tableau, Looker, or Power BI).
- A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
- Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
- A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
- Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives.
EVEN BETTER…
- SQL experience.
- Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools.
- Previous 0-1 startup or operational experience.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Longcross, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Please note that this role involves shift work from Friday to Monday, including both day and night shifts.
The role
As an
IT Datacenter Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You’re welcome to work at our data center.
Your responsibilities will include:
Monitor and support the IT infrastructure as a shift worker (day & night shifts).
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
It will be an added bonus if you have:
Valid Category B driving license.
Basic knowledge of the Linux operating system and familiarity with command-line tools.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Berat, Albania; Belgrade, Serbia; Athens, Greece; Crete, Greece; Podgorica, Montenegro; Skopje, North Macedonia; Zagreb, Croatia; Cluj-Napoca, Romania; Pondicherry, India; Petten, Netherlands; Aachen, Germany; Abidjan, Côte d'Ivoire; Alexandria, Egypt; Ahmedabad, India; Algiers, Algeria; Alkmaar, Netherlands; Almaty, Kazakhstan; Amersfoort, Netherlands; Amman, Jordan; Amsterdam, Netherlands; Antalya, Türkiye; Astana, Kazakhstan; Asunción, Paraguay; Augsburg, Germany; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Batumi, Georgia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birżebbuġa, Malta; Bishkek, Kyrgyzstan; Bolzano, Italy; Bordeaux, France; Bramsche, Germany; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bucharest, Romania; Bucuresti, Romania; Budapest, Hungary; Cairo, Egypt; Chemnitz, Germany; Chișinău, Moldova, Republic of; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Mirpur, Bangladesh; Dnipro, Ukraine; Dresden, Germany; Dublin, Ireland; Dusseldorf, Germany; Düsseldorf, Germany; Guayaquil, Ecuador; Emmen, Switzerland; Erevan, Armenia; Essen, Germany; Fatorda, India; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Grenoble, France; Gżira, Malta; Haifa, Israel; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Hyderabad, India; Bangalore, India; istanbul, Türkiye; Istambul, Türkiye; Istanbul, Türkiye; Ankara, Türkiye; Jakarta, Indonesia; Karlsruhe, Germany; Kharkiv, Ukraine; Kiel, Germany; Koln, Germany; Krakow, Poland; Krosno, Poland; Kuala Lumpur, Malaysia; Kyiv, Ukraine; Larnaca, Cyprus; Leipzig, Germany; Leverkusen, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Solutions Architect
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
The role
responsibilities
consist of two primary parts: client facing technical representative of the team and the technical lead for the development team.
This client-facing part requires comfort in deep-dive technical workshops and in board-level sales presentations.
The development leadership should include creation of technical architecture documentation; working with the QA lead to define the test strategy; leading DevOps to define and implement CI/CD pipelines; ensuring that implementations meet non-functional requirements
Java platform knowledge.
Experience with Spring, Maven and GitHub;
Understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture;
Knowledge of JavaScript frameworks, MVC patterns and principles of REST APIs, OpenAPI, Integration Platforms, API Gateway, etc.
Knowledge of native mobile development is an advantage.
Ability to quickly understand new architectural frameworks and best practices;
Professionally worked with Enterprise Integration Patterns and Frameworks;
Operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment;
Good communication and presentation skills.
Experience with designing solutions for financial services (especially banking);
Experience with server virtualization and containers technology such as Docker, Kubernetes, Helm, ArgoCD.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a
Senior Customer AI Engineer
who will join our
Token Factory
team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of
engineering, delivery, and customer success
– ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive
stable, performant, and cost-efficient deployments
.
This role is NOT:
A sales role (though you will support expansion through value)
A pure support role (you won’t just react to tickets)
A solution architect role (you won’t design systems from scratch)
You’re welcome in our office in
Tel Aviv, Israel.
Your responsibilities will include:
Own the production journey
• Lead the transition from PoC to production
• Ensure customer workloads are deployed, stable, and scalable
• Drive time-to-production and time-to-value
Ensure technical success in production
• Understand customer architectures and use cases
• Monitor and improve:
o performance (latency, throughput)
o cost efficiency
o reliability
• Identify and resolve bottlenecks proactively
Act as a trusted technical partner
• Work directly with customer engineering teams
• Provide guidance on best practices and optimisation
• Translate technical challenges into actionable solutions
Manage risks and incidents
• Act as a primary technical contact for production issues
• Coordinate with internal teams to resolve incidents
• Communicate clearly during high-pressure situations
Drive continuous improvement
• Identify opportunities to optimise and expand usage
• Provide structured feedback to Product and Infrastructure teams
• Help shape better solutions based on real customer needs
We expect you to have:
Technical background
Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
Solid understanding of:
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.)
Ability to troubleshoot and reason about system performance
Customer-facing experience
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Ownership & execution
Strong sense of ownership – you drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset
It will be an added bonus if you have:
Experience with GPU workloads or AI infrastructure
Background in solutions engineering, SRE, or technical support in B2B environments
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
We’re hiring an Enterprise Account Executive to help ambitious teams rethink how prospects, customers and partners learn about and use their products.
The role
- Build and own your pipeline through a mix of inbound leads and proactive outbound prospecting into target enterprise accounts.
- Own the full enterprise sales cycle, from prospecting and discovery through evaluation, negotiation and close.
- Build relationships with technical leaders, documentation teams and executive stakeholders.
- Develop account strategies and compelling business cases around customer needs.
- Partner with marketing, product and customer success to win customers and deliver a strong handoff.
- Build a healthy pipeline and maintain clear, reliable forecasts.
What you bring
- A track record of closing complex enterprise SaaS deals.
- Confidence selling to technical buyers and navigating multiple stakeholders.
- Strong discovery, outbound prospecting and negotiation skills.
- Curiosity about developer tools, documentation and how AI is changing software discovery and adoption.
- An ownership mindset: you’re comfortable building a playbook, not just following one.
- Fluency with AI tools (Claude, GPT, Grok etc), using them to work efficiently, reduce busywork and focus on the tasks that matter most.
Interview process
1. People team intro - 30 minutes: Share your background, learn about GitBook and explore mutual fit.
2. Head of Sales conversation - 30 minutes: Discuss your experience, approach to enterprise sales and ambitions for the role.
3. Peer Account Executive conversation - 1 hour: Dive into how you sell, collaborate and build pipeline, and learn about the team’s day-to-day work.
4. Case study presentation - 1 hour: Present your approach to an enterprise sales scenario to the Head of Sales and Account Executives.
5. CEO culture fit interview - 30 minutes: Explore our values, company vision and how you’d contribute to GitBook’s next chapter.
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role:
The Business Operations Team Lead is a hands-on leadership role, combining people management with direct ownership and execution of Business Operations activities and processes.
The role is responsible for leading and developing a team of Operations Specialists, driving strong operational performance, and ensuring effective and scalable execution across the purchase-to-pay (P2P) lifecycle.
Working closely with Procurement, Finance, Accounts Payable, Legal, Accounting, Treasury, Logistics, and other stakeholders, the Team Lead drives process improvements, resolves cross-functional challenges, supports the implementation of new capabilities and ways of working, and helps ensure that Business Operations can effectively support the organization as it grows.
________________________________________________________________
Key Responsibilities
Lead, coach, and develop the Business Operations team, setting clear expectations, providing ongoing feedback, managing performance, and supporting individual professional growth.
Maintain an active hands-on role in Business Operations activities, including managing assigned PRs, requests and tickets, while also supporting complex cases and operational escalations across the P2P lifecycle, alongside team leadership responsibilities.
Own and continuously improve Business Operations processes and operational standards, ensuring effective, consistent, and scalable execution across the team.
Drive operational performance and quality by managing team priorities and workload, monitoring key metrics, identifying trends and gaps, and taking action to improve results.
Partner with Procurement, Finance, AP, Legal, Accounting, Treasury, and other stakeholders to manage cross-functional topics and resolve operational challenges.
Identify recurring issues, process gaps, and inefficiencies, and drive practical improvements from identification through implementation.
Drive and contribute to the design, testing, implementation, and adoption of new workflows, systems, automation, and operational capabilities.
Ensure processes and execution are aligned with internal policies, controls, and business requirements.
Lead and contribute to cross-functional projects and initiatives that improve efficiency, quality, controls, and scalability.
Key Qualifications & Experience
5+ years of experience in Business Operations, Procurement Operations, Finance Operations, P2P, or a related operational role, with a strong understanding of end-to-end procurement and purchase-to-pay processes.
Demonstrated experience leading and developing team members, either through formal people management or a team leadership role.
Experience driving cross-functional processes and working with stakeholders across Procurement, Finance, AP, Legal, Accounting, and other business functions.
Demonstrated experience identifying process gaps, resolving complex operational issues, and driving improvements through implementation.
Strong analytical and problem-solving skills, with the ability to use data and operational insights to support decision-making.
Strong stakeholder management and communication skills, with the ability to influence and drive alignment across teams.
Experience working with ERP, procurement, finance, or workflow management systems.
Fluent English.
Experience working in a global and rapidly scaling organization.
Competencies & Behavioral Traits
Strong leadership skills with the ability to coach, develop, and create accountability within a team.
High level of ownership and accountability, with the ability to drive topics independently from identification through resolution.
Strong end-to-end and process-oriented thinking, with the ability to identify dependencies, gaps, and broader business impact.
Proactive and solution-oriented, with a strong continuous-improvement mindset.
Strong judgment and ability to prioritize and make decisions in a dynamic environment.
Collaborative and effective at building strong stakeholder relationships, influencing decisions, and driving alignment across functions.
Comfortable challenging existing ways of working and driving change.
Structured and analytical, with the ability to balance hands-on execution, people leadership, and improvement initiatives.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: EU
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About the role
CertiK works with banks, regulators and regulated financial institutions that adopt digital assets. We build regulatory technology for these markets, and we are hiring a solutions consultant to be CertiK's presence with clients across Europe. You will meet with banks, CASPs and regulators, present our products and services, learn their problems, and lead consulting-style engagements to solve them.
This is a forward-deployed role. You work from the client's side of the table, embedded with compliance and risk teams at banks, VASPs and regulators in the Europe and neighbouring markets when an engagement calls for it, owning the relationship on the ground. What you learn there sets the direction for Product and the commercial approach.
What you'll do
Spend extended periods on site with compliance, risk and innovation teams at banks, CASPs, custodians and regulators in the Europe and nearby markets
Run discovery with clients and prospects: understand their workflows, tools, pain points and regulatory obligations, including the reason behind each request, and document them in the client's own words
Bring findings back to Product and Business Development in a form that shapes the roadmap and the sales approach
Partner with Business Development in client meetings and regulator conversations: BD owns the commercial relationship, you own the solution and the follow-up on the ground
Present CertiK's products and services clearly to senior client teams, and turn pain points into scoped proposals with clear deliverables and timelines
Deliver advisory engagements, including licensing readiness reviews, gap analyses, technical due diligence, digital asset strategy assessments, workshops and reports
Represent CertiK at industry events and regulator meetings in the region
Coordinate with CertiK teams in the US, Europe and Asia across time zones
Requirements
3+ years in a client-facing role such as consulting, solutions or business development, or in a compliance, risk or regulatory role at a financial institution or CASP
Experience working with or inside banks, CASPs or other regulated financial institutions, whether in-house or through consulting or advisory engagements; you understand how a compliance or risk function runs day to day
Available to be based at client sites for weeks at a time, with regular travel across the Europe and occasional travel beyond it
Knowledge of bank regulatory compliance and technology
Professional writing and presentation skills: produces client-ready reports and presents them to senior compliance, risk and executive audiences
Operates independently: runs a client relationship and an engagement end to end with light supervision
Location: Europe. Frequent on-site time with clients across Europe.
Bonus points
Knowledge of MiCA, FCA, BaFin, AMF or other European licensing regimes
Experience with VASP licensing, regulatory examinations or compliance remediation
Experience with compliance, risk or surveillance software
Big 4 or financial services consulting background
A second European language
Existing relationships with compliance, risk or innovation leaders across Europe banks, CASPs or regulators
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
As the Country Manager, Canada - you will play a pivotal role in managing and expanding our footprint with National Retailers and Independents alike. We are looking for an experienced account manager that has excellent business and execution skills to deliver profitable customer plans and market share growth.
Location: Colombia; Argentina; Mexico; Brazil; Uruguay
We are looking for a Senior BIM / Revit Manager to support a U.S. architectural team by improving Revit standards, maintaining templates and drawing sets, and providing daily technical guidance.
This position is ideal for someone passionate about Revit who enjoys solving complex technical problems, training colleagues, and improving how architectural teams work. The primary focus is internal BIM support, standards, and production workflows.
Strong architectural construction knowledge is essential. You must understand how buildings are constructed and how changes to materials, dimensions, and assemblies affect the drawings and details that communicate them.
Responsibilities
Serve as the team’s go-to Revit expert, answering technical questions and troubleshooting complex issues.
Provide practical training and ongoing support to team members.
Maintain and improve Revit templates, families, architectural details, and documentation standards.
Manage and update comprehensive master drawing sets, ensuring consistency across sheets, views, details, and model elements.
Translate changes in construction standards into accurate, coordinated updates throughout Revit templates and drawing sets.
Help resolve technical questions involving architectural detailing, wall assemblies, and construction documentation.
Establish and reinforce best practices for Revit modeling, documentation, and quality control.
Identify workflow improvements that reduce repetitive work, minimize errors, and improve production efficiency.
Collaborate with the internal architectural team to ensure BIM standards support practical project requirements.
Requirements
Extensive professional experience as a BIM Manager, Revit Manager, BIM Lead, or architect with advanced BIM responsibilities.
Expert-level Revit proficiency, including template management, family creation and editing, and documentation workflows.
Proven experience developing and maintaining architectural BIM standards.
Strong understanding of building construction, architectural detailing, wall assemblies, and construction documents.
Experience supporting U.S. architectural projects and working with U.S. documentation standards and imperial units.
Experience maintaining complex drawing sets and coordinating changes across related details and documentation.
Ability to troubleshoot advanced Revit issues and explain solutions clearly.
Experience training or mentoring architectural team members.
Strong English communication skills, both written and verbal.
Excellent attention to detail, organizational skills, and the ability to work independently.
Availability for full-time work with overlap during the U.S. team’s business hours.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote
About HumanSignal
Real-world data is the competitive edge in AI.
HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.
We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.
We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.
If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk.
About the Role
Services Support Specialists are the dedicated, global point of contact for HumanSignal's contractor population — a workforce-operations function distinct from Enterprise Support. Where Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone.
Key Responsibilities
Own and resolve inbound contractor tickets in Zendesk, including payment/payout issues, identity and KYC verification, account access, and onboarding or assessment blockers.
Serve as a contractor's single point of contact, coordinating across teams rather than leaving them to navigate multiple channels on their own.
Escalate issues outside Services Support's scope to the appropriate team: Payments/Finance, Verification/Trust, Project Operations, Support Engineering/Engineering, or Safety/Security.
Monitor and handle annotator requests within Discord, escalating to the appropriate delivery team resource when needed.
Apply P0-P3 severity classification to incoming tickets and follow the corresponding response process.
Identify and flag repetitive, low-complexity ticket types (roughly 81% of tickets require two or fewer agent comments) for deterministic self-service or automation.
Participate in a quarterly review of ticket volume and coverage against the schedule below.
On-Call Responsibilities
Acknowledge P0 pages within approximately 15 minutes; unacknowledged pages automatically escalate to that week's secondary on-call responder.
On-call is reserved for Critical issues only — for example, a systemic inability to work, widespread payment or verification failures, major production incidents, or credible safety/security concerns. Routine P1-P3 tickets remain queued for the next scheduled shift.
Qualifications
Experience in a support or operations role, ideally supporting a global or contractor/gig workforce.
Comfort working across payment, identity/verification, and account-access issues, with the judgment to know when to resolve directly versus escalate.
Clear, professional written communication suited to a global contractor population.
Willingness to participate in the rotating P0 on-call schedule.
Working proficiency with Zendesk (or a comparable ticketing platform) and Discord.
Ability to work independently during off-hours coverage while following documented escalation paths.
What Success Looks Like
SLA attainment on first response and time-to-resolution, against an initial planning estimate of approximately 15-30 minutes of direct handling time per ticket.
P0 pages acknowledged within the target window, with escalations to the secondary responder tracked and rare.
Low rate of tickets requiring re-escalation or reopening.
Contractors get a single, clear path to resolution rather than moving unassisted between Support, Project teams, Payments, and Verification.
A growing share of high-volume, low-complexity ticket types shifted to self-service or automation.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North America. The base cash compensation range for the United States is $55,000 to $70,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Location: Morrisville, United States
📍
Location:
Morrisville, North Carolina
📄
Employment Type:
Contract — Duration TBD
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — Based on skills and experience
About the Role
We’re looking for a reliable and detail-oriented
Inventory Cycle Counter
to support an end-of-year inventory counting initiative.
In this role, you’ll physically count and verify company-issued hardware, ensuring inventory quantities and item details match system records. You’ll use inventory management software, barcode scanners, and handheld devices to record counts, identify discrepancies, and maintain accurate inventory data.
This is an excellent opportunity for someone who is organized, comfortable working in a warehouse or stockroom environment, and able to follow established procedures while working independently.
What We're Looking For
We’re seeking someone with strong attention to detail, accuracy, and organizational skills. The ideal candidate can follow inventory procedures, use scanning devices and inventory software, and promptly report discrepancies to help maintain reliable inventory records.
Key Responsibilities
Inventory Identification and Counting
Review assigned count lists, storage locations, and part or asset numbers in the cycle counting system.
Locate inventory items and verify part numbers, serial numbers, and asset tags against count sheets.
Physically count inventory and accurately record quantities and locations in the inventory system.
Scan barcodes and serial numbers whenever possible.
Discrepancy Resolution
Recount items when physical quantities do not match system records.
Document inventory discrepancies and escalate unresolved variances to the inventory lead.
Ensure completed counts are recorded accurately and consistently.
Inventory Organization
Return items to their designated storage locations after counting.
Maintain organized counting areas.
Clearly mark completed areas to prevent duplicate or missed counts.
Safety, Security, and Reporting
Handle controlled or sensitive hardware according to applicable company security, access, and safety procedures.
Provide daily updates on completed counts, outstanding discrepancies, and issues affecting progress.
Follow established procedures to support the timely completion of the inventory initiative.
Required Qualifications
Strong attention to detail and a high degree of accuracy.
Comfort using barcode scanners, handheld devices, and inventory management software.
Ability to stand, walk, and lift up to
40 pounds
for extended periods.
Ability to follow documented procedures and work independently.
Ability to comply with applicable work authorization, facility access, and security requirements.
Preferred Qualifications
Previous experience in inventory control, cycle counting, warehousing, or stockroom operations.
Experience verifying part numbers, serial numbers, asset tags, and inventory quantities.
Familiarity with barcode scanning and inventory tracking systems.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
As Lead, Learning & Employee Experience, you own the experiences that shape how it feels to join, learn and grow at Wealthsimple: our onboarding and learning programs, and the employee events that bring Wealthsimplers together in person and remotely. You design, deliver and run all of it, end to end. This is a hands-on facilitation role reporting to our Senior Lead, Program Manager within People Operations, so you will be in front of a room regularly and often, and you will be exceptional at it. In your first 6–12 months, success looks like new hires getting productive faster, leaders ready to run a team well from their first quarter, and company-wide events that send people back to their teams more connected and clearer on what we’re building and why.
ABOUT THE TEAM
Our Employee Experience team sits within People Operations and owns the experiences that define life at Wealthsimple: new employee onboarding, learning and development, mandatory and compliance training, and the company-wide events that bring us together. We’re a small, high-autonomy team that partners closely with Talent Acquisition, People Systems, Communications, IT, Brand and departmental leaders across the business. We’re in a build-and-scale phase, modernizing how we deliver learning, automating the operational backbone of onboarding, and raising the standard for our employee events and experiences.
WHAT YOU’LL DO
- Own new employee onboarding end to end. Design, deliver and run every cohort, from pre-boarding communications through to the live sessions, and build tailored paths with department leaders. Same for new leader, intern and returning-employee onboarding.
- Facilitate, regularly and often. You will lead live learning and onboarding sessions for groups of ten to sixty-plus, in person and remotely. This is core to the job, not an occasional add-on, so you need to love it and be great at it.
- Design, develop and oversee our key employee events, delivered both in person and remotely and thinking about how these fit together in a cohesive way. You own the plan and the day: experience and agenda design, workback, budgets and vendors, executive briefings, communications, registration and production.
- Build and run our learning programs. Design the curriculum, from leadership foundations to mandatory and compliance training, build it in our learning platform yourself, and own the logistics that keep it running.
- Measure what you build and bring people with you. Create the feedback loops that show whether a program is working, and keep Talent, Communications, IT, Brand and senior leaders aligned so it lands. You ship, learn, and iterate - no program you own is ever delivered the same way twice.
SKILLS YOU'LL BRING
- 5+ years designing, delivering and running onboarding, learning or employee experience programs, owning them end to end rather than executing someone else’s design.
- Demonstrated excellence as a facilitator: you’ve led live sessions regularly for mixed and senior audiences, in person and remotely, and can speak to how you hold a room, adapt in the moment and land the outcome.
- Hands-on experience planning and producing employee events from concept to delivery, covering experience design, budgets, vendors, communications and logistics, with real accountability for the result.
- Instructional design and curriculum-building experience: you can turn a business need into a program people actually learn from, and build it in a learning platform yourself.
- A data-driven approach: you build measurement in from the start and let feedback and metrics decide what changes. You use good judgement when leveraging AI tools to speed up content design, maintenance and program operations.
NICE TO HAVE
- Hands-on experience building in a learning management system (Docebo or similar)
- Experience producing multi-day employee events for 200+ attendees
- Formal instructional design or facilitation training
WHO YOU ARE
- Energized by a room. Facilitating is the part of your week you look forward to, and it shows.
- High agency. You see a gap and close it, and you’d rather ask forgiveness than permission.
- Unflappable on event day. Things go sideways, you solve them quietly, and the room never knows.
- Detail-obsessed about the operational backbone. You know a great experience is logistics done invisibly well.
- A builder, not a maintainer. You’d rather rebuild something properly than keep patching it.
- Comfortable with ambiguity and shifting priorities, and able to keep momentum without waiting to be told.
- Human first. You genuinely care how it feels to be new, to be learning, or to be led.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote - North America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As the Crypto Compliance Compliance Analyst, you’ll partner with the Chief Compliance Officer of Alpaca Crypto LLC to support and execute the anti-money laundering (AML) and compliance operations for our digital asset platform. This role is critical to mitigating risk, conducting transaction monitoring, and ensuring that Alpaca's crypto offerings operate securely and in full accordance with regulatory standards.
The Compliance Department team is 100% distributed and remote. This role will report directly to the Chief Compliance Officer, Alpaca Crypto LLC.
Key Responsibilities:
Transaction Monitoring:
Perform daily review and disposition of transaction monitoring alerts (fiat and crypto) to identify unusual or suspicious activity.
Investigate & Report:
Conduct deep-dive investigations into complex user accounts and blockchain transactions. Draft high-quality narratives and prepare/file Suspicious Activity Reports (SARs) with appropriate regulatory bodies (e.g., FinCEN).
Blockchain Forensics:
Utilize on-chain analytics tools (e.g., Chainalysis, TRM Labs, Elliptic) to trace cryptocurrency flows, identify high-risk wallet interactions, and assess illicit finance risks.
KYC / EDD:
Assist with escalated Know Your Customer (KYC) / Know Your Business (KYB) reviews, Enhanced Due Diligence (EDD), and OFAC sanctions screening.
Rule Tuning & Optimization:
Collaborate with the CCO and compliance engineering to refine and tune transaction monitoring rules, ensuring false positives are minimized while capturing actual risks.
Cross-Functional Collaboration:
Work closely with customer support, engineering, and product teams to integrate compliance controls seamlessly into the Alpaca API ecosystem.
What You Need (Qualifications):
Experience:
2–5 years of experience in AML, transaction monitoring, or financial crimes compliance within a cryptocurrency exchange, fintech, or traditional financial institution.
Crypto Knowledge:
Strong understanding of blockchain technology, digital assets, and the specific AML risks associated with the crypto ecosystem.
Regulatory Grasp:
Solid understanding of BSA/AML regulations, OFAC sanctions, and FinCEN guidance regarding virtual currency.
Analytical Skills:
Proven ability to analyze complex financial data, connect the dots across different platforms, and write clear, concise investigative narratives.
Tools:
Hands-on experience with blockchain analytics tools and traditional fiat transaction monitoring vendors.
Autonomy:
High level of self-motivation and the ability to operate effectively in a fast-paced, 100% remote startup environment.
Bonus:
Relevant industry certifications (e.g., CAMS, CGSS, or crypto-specific certifications like CCAS/Chainalysis Reactor Certification) are a strong plus
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
ГибридEspoo; Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones
Lappeenranta, Finland
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ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
УдалённоWhere Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone