Location: El Salvador; Colombia; Nicaragua; Honduras; Ecuador; Guatemala
We are seeking an energetic, outgoing, and exceptionally personable Bilingual Virtual Front Desk & Insurance Specialist to serve as the vital front-line ambassador for a fast-growing U.S.-based mental health practice. Combining high-volume inbound/outbound phone management, patient scheduling, and light insurance verification support, this is a highly patient-facing, high-touch role.
We are specifically seeking a candidate with an upbeat, warm, confident, and engaging phone demeanor in both English and Spanish. Rather than a passive assistant, the practice requires a self-directed problem-solver who takes complete ownership of patient inquiries, manages heavy call volumes with ease, and provides an compassionate, outstanding experience for individuals seeking mental health and TMS therapy services.
Working Environment & Core Schedule
Role Title:
Bilingual Front Desk & Insurance Verifications/Auths Specialist
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 9:00 AM – 6:00 PM EST (US Eastern Standard Time)
Language Requirement:
Fully Bilingual (Fluent English & Spanish - Non-Negotiable)
Practice Specialty:
Psychiatry, Mental Health & TMS Therapy
Top 3 Daily Tasks
High-Volume Front Office Communication:
Handle high-volume inbound and outbound patient calls (50–150 calls per day) using Weave, delivering exceptional customer care, answering treatment inquiries, and scheduling appointments.
Patient Scheduling & Intake Management:
Manage provider calendars, guide prospective mental health and TMS therapy patients through the intake process, and assist with general administrative requests.
Insurance Verifications & Authorizations (Support):
Provide occasional, targeted support with verifying insurance eligibility, checking benefit coverage, and navigating payer portals as needed.
Core Responsibilities
Inbound & Outbound Phone Operations:
Serve as the primary voice of the practice using Weave, answering patient calls, conducting follow-up outreach, and managing appointment confirmations, cancellations, and reschedules in English and Spanish.
Patient Inquiry & Care Coordination:
Warmly address non-clinical questions regarding psychiatry, TMS therapy, and mental health services, guiding patients smoothly into the practice's care pipeline.
Administrative Front Desk Support:
Maintain accurate patient records, organize digital intake workflows, update patient charts, and manage daily calendar tasks using Google Workspace tools and GoHighLevel.
Insurance & Auth Support:
Perform secondary insurance eligibility checks, verify coverage details on payer platforms, and assist with prior authorization documentation when necessary.
Proactive Problem-Solving:
Identify administrative bottlenecks, manage high call density with composure, and maintain high patient satisfaction across every interaction.
Requirements
Bilingual Fluency:
Fluent, natural spoken and written English and Spanish.
U.S. Practice Experience:
Minimum 2+ years of direct experience supporting a U.S.-based medical practice in a front-office, administrative, or patient-coordination capacity.
Engaging Phone Demeanor:
A bubbly, upbeat, warm, and highly confident phone presence—capable of building instant rapport without sounding scripted, timid, or robotic.
Phone & Scheduling Proficiency:
Proven background handling inbound/outbound calls, patient scheduling, and customer service.
Lead & Growth Mindset:
Comfort making outbound calls to prospective patients, addressing barriers to care, and guiding leads toward booking appointments.
Problem-Solving Ability:
Proven track record of working independently, following through on tasks without constant direction, and bringing solutions to operational challenges.
HIPAA Compliance & Setup:
Strong understanding of HIPAA guidelines and a quiet, private, HIPAA-compliant home workspace equipped with a high-speed computer setup and a clear noise-canceling headset.
Strongly Preferred
Lead Conversion & Sales:
Background in patient acquisition, medical sales, or lead conversion.
Specialty Practice Models:
Direct experience in Direct Primary Care (DPC), Concierge Medicine, Medical Spa, Wellness, or Cash-Pay practice environments.
Membership Billing:
Hands-on experience with recurring membership billing models and membership CRM/lead management platforms.
Ideal Candidate Profile
You are a vibrant, articulate, and resourceful bilingual coordinator who loves connecting with people over the phone. You treat every patient and prospective lead like a VIP, take immense pride in keeping clinic workflows organized, and take full ownership of helping a medical practice grow.
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Directorate of Maternal, Child, Adolescent and Youth Health (DSM/E/A/J) is responsible for implementing public health policies related to maternal and child health. Its core mandate is to reduce maternal, neonatal, infant morbidity and mortality. Infant and neonatal mortality remain a constant concern in the country despite ongoing efforts by the government and its partners. Continuous availability of medicines and inputs for maternal, neonatal, and child health is a fundamental pillar for reducing maternal, neonatal, and infant morbidity and mortality.
In recent years, the national supply chain management system has undergone significant evolution characterized by:
The progressive strengthening of quantification and supply planning mechanisms
The increasing use of logistics data generated from DHIS2
The progressive reinforcement of the Quantification Analytics Tool (QAT) as the national reference tool for forecasts and supply planning
A growing need for advanced analysis of logistics data to improve continuous availability of inputs.
Given the complex logistics challenges, DSM/E/A/J requires support from a dedicated technical specialist to lead, optimize, and secure all processes within its supply chain. Accordingly, these Terms of Reference have been developed to recruit a high-level technical assistant who will support DSM/E/A/J in the effective use of the QAT tool and in strengthening mechanisms for planning, storage, distribution, and the continuous coordination of the system.
The Advisor will support the e-Maternal, Child, Adolescent and Youth Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Provide technical support to DSM/E/A/J in the overall management, operational monitoring, and strategic optimization of the supply chain for maternal and child health medicines and health products—from needs planning to last-mile delivery.
Quantification and Review:
Provide technical support for annual quantification exercises for maternal and child health products using the QAT tool and lead periodic revisions based on actual consumption data and available stocks.
Order Management and Follow-Up:
Coordinate with partners on order management and ensure rigorous monitoring of delivery timelines to prevent stockouts
Strengthen strategic use of logistics data for decision-making
Support the institutionalization of QAT as the national reference tool for forecasting and supply planning
Develop mechanisms for validation, triangulation, and quality control of logistics data
Support performance monitoring of warehousing and distribution carried out by ONPPC
Develop dashboards and supply chain performance indicators
Develop SOPs, guidelines, and standardized tools
Support the formalization of processes
Organize capacity-building sessions
Contribute to the progressive autonomy of national teams
Document achievements and institutionalized mechanisms.
Expected Results
Through this support, DSM/E/A/J aims to achieve:
Sustainable improvement in the quality of logistics data
Better capacity to anticipate stockouts
Institutionalization of QAT as the single source for logistics data management and quantification
Development of a data-driven management culture
Strengthened supply chain performance monitoring
Improved visibility of logistics risks
Progressive strengthening of national technical autonomy.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced university degree in logistics, health commodities supply chain management, pharmacy, or related field
Minimum of 5 years of experience in public health supply chain
Confirmed experience in quantification and supply planning
Proven experience using QAT or similar forecasting and supply planning tools
Experience in analysis and use of logistics data
Experience with DHIS2, eSIGL, or other logistics information systems
Proven experience in developing analytical tools, dashboards, and performance monitoring mechanisms
Experience collaborating with partners and projects funded by the U.S. Government strongly desired
Experience in U.S. Government-funded projects is a major asset
Experience in pharmaceutical waste management desired.
Strong preference for logisticians with experience or training in health product management
Master’s degree in supply chain management, health logistics, health systems, or related fields highly desired
Specialized training in health products supply chain management or public health is a major asset
Additional training in data analysis, health information systems, or digital health is strongly desired.
Excellent mastery of logistics management systems
Strong analytical capacity
Good command of data visualization and analysis tools
Excellent understanding of quantification mechanisms
Good understanding of early warning systems
Ability to develop SOPs, standardized tools, and institutional mechanisms
Good understanding of issues related to pharmaceutical input management.
Ability to work in a matrix reporting environment
Strong institutional collaboration skills
High sense of ethics and confidentiality
Ability to work in a support role rather than substitution
Capacity to transfer skills and support national teams.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Prenosis is an artificial intelligence company pioneering precision medicine in acute care. Their Immunix™ precision medicine platform drives the development of precision products and enables real-time delivery of optimal therapy. They have created and validated the first AI-driven precision medicine platform for acute care.
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Location: United States
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes.
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to work in the US
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: Vancouver, British Columbia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Director of Strategic Partnerships
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into
real impact
for the people who depend on it every day.
About the Role:
Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $160,000-$200,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Задачи:
— разрабатывать SMM-стратегию;
— привлекать клиентов, амбассадоров и экспертов здоровья;
— создавать контент-план;
— развивать сообщества бренда;
— запускать активности и механики вовлечения;
— придумывать сценарии Reels и Shorts;
— организовывать съёмки продуктов и экспертов;
— адаптировать контент для Telegram, VK, MAX и видеоплатформ;
— отслеживать тренды и внедрять новые форматы.
Требования:
— опыт продвижения брендов или экспертных проектов;
— понимание привлечения клиентов через соцсети;
— кейсы с измеримыми результатами;
— навыки короткого видео;
— сильные тексты;
— хороший визуальный вкус;
— самостоятельность и системность.
Опыт в health, medicine, beauty или education будет преимуществом.
Условия:
— Москва;
— доступен удалённый или гибридный формат;
— full-time;
— оплата определяется по итогам собеседования;
— возможность влиять на стратегию продвижения.
Location: Vancouver, British Columbia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio — working alongside talented, collaborative people who are passionate about making a real
impact
for the people who depend on public transit every day.
About the Role:
Own the success of advanced transportation systems across a portfolio of partners, serving as the primary point of contact for executive city and agency leadership and operating with a high degree of autonomy
Act as a trusted advisor and consultant to partners, translating their ideas and community needs into revenue opportunities and driving decisions that improve service outcomes
Build deep, long-term relationships with partners by identifying pain points, delivering solutions, and proactively recognizing opportunities for service growth and revenue generation
Lead the analysis of daily, weekly, and long-term service performance data, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
Independently lead multi-year and complex contract renewals and service expansions, managing high-stakes negotiations with senior stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
7+ years of relevant work experience in a client-facing role, with a track record of managing senior stakeholder relationships independently in consulting, customer success, or a high-growth company
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $145,000-$165,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Location: Toronto
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an
Account Director
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into
real impact
for the people who depend on it every day.
About the Role:
Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $160,000-$200,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: South Africa; Brazil; Mexico; Venezuela, Bolivarian Republic of; Colombia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a fast-growing health and longevity-focused wellness company specializing in metabolic science and personalized medical optimization. Operating at the intersection of clinical care and performance wellness, the team provides a comprehensive suite of services including medically supervised weight loss, peptide therapy, hormone optimization, and advanced recovery treatments like hyperbaric oxygen and cryotherapy. They serve a diverse demographic of high-performing individuals, from executives to proactive professionals, through a membership-based model that prioritizes long-term outcomes over reactive medicine.
With a focus on bridging the gap between traditional healthcare and peak performance, this organization utilizes data-driven diagnostic testing and custom-compounded protocols to help clients age smarter and recover faster. The team is dedicated to an evidence-based, patient-centric culture that values innovation and measurable impact. As they continue to scale their presence both physically and virtually, they offer a collaborative and forward-thinking environment for those passionate about the future of functional medicine and aesthetic rejuvenation.
Job Type
Full-time
Job Summary
We are looking for a strategic and high-energy Lead Account Manager to spearhead our client success efforts. In this pivotal role, you will oversee a book of 140 businesses while managing a dedicated team of four account managers. Your mission is to elevate the client experience, ensure rapid response times, and drive measurable growth for our partners. If you are a natural leader who thrives in a fast-paced environment and is passionate about delivering world-class service, we want to hear from you.
Key Responsibilities
Lead, mentor, and manage a team of four account managers to ensure peak performance.
Oversee a diverse portfolio of 140 client accounts, maintaining high satisfaction and retention.
Monitor and optimize Service Level Agreement (SLA) response times to ensure excellence.
Analyze client feedback and surveys to implement service improvements and strategy shifts.
Identify and execute opportunities for account growth and expansion within the existing book of business.
Act as the primary point of escalation for client needs and team challenges.
Requirements
Minimum of 2 years of professional experience in Account Management.
Proven leadership experience or the demonstrated ability to manage and develop a team.
Ability to work EST-aligned hours with flexibility for core team overlap.
Exceptional communication skills and a results-oriented mindset.
Strong organizational skills to manage high-volume client portfolios effectively.
Nice-to-Haves
Proficiency in Google Workspace.
Advanced English language proficiency.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
🚀 Rapid career growth and progression opportunities
📈 Salary raises and performance-based bonuses
🎯 Future incentive structures currently in development
🕒 Flexible working hours with core overlap
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking an experienced Corporate Development leader to drive our strategic transactions in life sciences and biotech. Frontier AI is beginning to change how drugs are discovered, developed, and brought to patients, and Anthropic wants to help build that future responsibly. In this role, you will source and execute acquisitions, investments, and strategic partnerships with AI-native life sciences companies, partnering directly with Anthropic's leadership, research, and product teams to shape our strategy in the sector, grounded in Anthropic's strategic priorities.
The ideal candidate combines deep life sciences domain knowledge with technical fluency in AI and a record of closing complex transactions. You understand how R&D, clinical, and regulatory workflows actually run, you can tell a durable AI-native business from a thin wrapper, and you can assess a target's science, data, and compliance posture as rigorously as its financials. You care about AI safety and Anthropic's mission to build AI systems that are helpful, harmless, and honest, and you recognize the stakes of applying AI where patient safety and scientific integrity are on the line.
Join us in shaping how AI accelerates science and medicine while keeping it safe and beneficial for humanity. This role sits at the intersection of frontier AI research and life sciences, with direct impact on Anthropic's growth in one of its most consequential sectors.
Key responsibilities
Define and execute Anthropic's corporate development strategy in life sciences, covering acquihires, tuck-in acquisitions, minority investments, and strategic partnerships
Build and maintain a target pipeline across AI-native companies in drug discovery, clinical development, regulatory and medical writing, lab automation, and healthcare data infrastructure
Lead end-to-end transaction processes, from sourcing through diligence, negotiation, signing, and integration
Partner with research, product, engineering, and go-to-market teams to assess the technical, scientific, and commercial value of opportunities
Run sector-specific diligence, including scientific and data validation, regulatory posture (FDA, EMA, GxP, 21 CFR Part 11), data privacy (HIPAA, GDPR), quality systems, and IP
Assess build/partner/buy tradeoffs and competitive dynamics against incumbents, AI-native entrants, and other frontier AI labs
Structure and negotiate complex deals, including earnouts, milestone-based consideration, and licensing arrangements, working closely with legal, finance, and policy teams
Build financial models and valuation analyses suited to life sciences businesses, including services-heavy and usage-based revenue models
Drive post-transaction integration, with particular attention to retaining scientific and technical talent and maintaining regulated customer commitments
Build relationships with founders, life sciences and healthcare VCs, pharma and biotech corporate development teams, and academic research institutions
Present strategic recommendations to executive leadership and the board
Support Anthropic's partnerships with pharmaceutical companies, CROs, and research organizations
Minimum qualifications
Have led complex M&A, investment, or partnership transactions from sourcing through close
Understand the drug development lifecycle, from discovery through clinical trials, regulatory submission, and commercialization
Have strong technical fluency in AI and software, gained as an engineer, product manager, scientist, or technology investor
Bring strong analytical and financial modeling skills
Can engage credibly with scientists, engineers, executives, and regulators
Are comfortable in fast-paced, ambiguous environments with competing priorities
Write and speak clearly, and can influence at all levels
Have a deep interest in AI safety and Anthropic's mission
Preferred qualifications
Have 8-12 years of experience across corporate development, investment banking, or investing, with at least 5 years focused on life sciences, biotech, or healthcare technology
Hold an advanced degree in the life sciences (PhD, MD, PharmD) or an MBA
Have worked at a pharmaceutical company, biotech, CRO, or life sciences software company
Have experience with AI/ML applied to biology, chemistry, or clinical operations
Bring an established network among life sciences founders, healthcare VCs, and pharma business development leaders
Have diligenced or integrated businesses operating under GxP, HIPAA, or similar regulatory regimes
Have led post-merger integration or built a new business unit
Have experience with cross-border transactions, particularly in the US, EU, and UK life sciences markets
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$325,000
—
$425,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
What You’ll Do
Perform daily charge audits, reviewing clinical documentation for accurate CPT, ICD-10, and HCPCS code assignment. Verify charges align with payer-specific billing rules and medical necessity requirements before submission. Identify and correct coding discrepancies proactively, before claims go out. Submit clean claims daily through Apero and the clearinghouse. Monitor claim system and clearinghouse rejection queues; research and resolve rejections promptly to avoid timely-filing exposure. Correct and resubmit rejected claims, tracking each through to acceptance. Stay current on coding updates, payer policy changes, and industry regulations. Collaborate with Medical Billing Associates and the Medical Billing Team Lead on recurring coding or rejection patterns.
What You Bring
Minimum 3 years of experience in medical billing and coding within a healthcare setting. Strong understanding of coding standards (ICD-10, CPT, HCPCS), claim submission workflows, and clearinghouse rejection handling. Exceptional attention to detail and accuracy in code assignment. Experience with Apero or similar clearinghouse/practice management software preferred. Experience in Sleep Medicine and/or DME billing strongly preferred. Professional coding certification (CPC, CCS, RHIT, or RHIA) a plus but not required. Genuine interest in sleep, health, and helping people better understand and improve their well-being.
Who You Are
Core values emphasize clarity, trust, collaboration, optimism, and compassion.
Tech Stack
Apero and the clearinghouse systems for charge submission and rejection management.
Team Description
Collaborate with Medical Billing Associates and the Medical Billing Team Lead on recurring coding or rejection patterns.
Benefits & Perks
Meaningful work that directly improves peoples’ lives. Be part of an international team across the US, France, Belgium. Annual team offsite. Comprehensive health benefits (medical, dental, vision). FREE One Medical membership. 401(k) with company match. 20 days PTO + 10 paid holidays + 80 hours paid sick leave. Monthly phone and internet stipend. Compensation $55,000 - $60,000 depending on experience.
Location: Morocco
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Global Health Security (GHS) Advisor will support the Moroccan Ministry of Health and Social Protection Department of Epidemiology and Disease Control (DELM) in carrying out life-saving health assistance in full alignment with the U.S. Presidential Executive Order (EO) directives. The primary focus of the Advisor will be technical support with a special emphasis on preventing, detecting, and responding to emerging infectious disease threats which impact public health.
The Senior GHS Advisor will support a One Health (the intersection of human, animal, and environmental health) approach among multi-sectoral Government Departments and Agencies - such as the Ministry of Health, Agriculture, and Environment- for the effective adoption and implementation of life saving interventions focusing on preventing, detecting and responding to emerging infectious disease threats with public health potential. The Senior GHS Advisor will identify programmatic bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through GHS projects. The Senior GHS Advisor will be based within the Ministry of Health and Social Protection. The advisor will receive direction from the appropriate Ministry staff, who will serve as the onsite Manager/Supervisor. Familiarity with USAID/Department of State programming and C/AOR experience are highly desirable as the advisor is expected to support the implementation of the GHS portfolio. The advisor will report to the U.S. Department of State on a weekly and monthly basis.
Responsibilities
With input from the Moroccan Ministry of Health and Social Protection, GHS envisions two Senior GHS advisors will support the Ministry under this program. The profile of each advisor is as follows:
An expert in epidemiology and public health, responsible for improving human health outcomes in line with a One Health approach, which includes enhancing multisectoral coordination to detect, respond, and mitigate the health security threat of high-risk zoonotic diseases with human epidemic potential. The advisor will be responsible for the interpretation of epidemiological trends, as well as the development of reports, summaries, and bulletins;
An expert in management and monitoring-evaluation, responsible for supporting the monitoring and evaluation of performance indicators related to emerging infectious diseases, the establishment of dashboards, gap analysis, and the strengthening of steering and reporting tools.
In addition to these areas of expertise, the advisor will also have the following responsibilities:
Support multisectoral ministries in effective delivery of life-saving health assistance through utilization of domestic and donors’ resources (e.g., Global Fund).
Assist the relevant ministries with effective delivery of LHA GHS services, including but not limited:
community-based active surveillance,
systems capacity for detecting priority diseases/threats,
data systems for monitoring, analyzing, and reporting on threats,
infection prevention and control (IPC), including commodities and WASH in healthcare facilities,
case management, including Emergency Management including Emergency Operating Centers (EOC) and Point of Entry Screening,
Risk Communication and Community Engagement,
Emergency outbreak response.
Provide technical support and actively engage with field work to implement programmatic and response interventions at national and sub-national levels.
Assist in monitoring the progress of GHS program implementation and provide recommendations for improvements in service delivery.
Review and analyze performance reports submitted to the Global Fund (GF), and other partners.
Help organize regular discussions among the multisectoral stakeholders and partners to ensure alignment of technical approaches in the respective GHS portfolio.
Provide support to the appropriate multisectoral ministries in identification of performance gaps, potential barriers and bottlenecks, and facilitate consensus on targeted interventions to improve performance on key indicators attributable to:
A reduction in incidence and mortality for epidemic and pandemic prone diseases.
Strengthening systems to prevent, detect, and respond to infectious disease threats.
Rapid and effective responses to infectious disease outbreaks posing a threat to public health.
Support the implementation and expansion of best practices in GHS and outbreak response nationwide.
Support MoHP and other relevant Ministries in routine review of service delivery processes and outcomes.
Promote the dissemination of best practices and effective models nationwide.
Promote prioritized interventions in effective community-based active surveillance, strengthening systems capacity for detecting priority diseases/threats, and data systems for monitoring, analyzing, and reporting on threats.
Support the adoption of infection prevention and control (IPC), including commodities and WASH in healthcare facilities, and case management.
Support and strengthen Emergency Management including Emergency Operating Centers (EOC) and Point of Entry (POE) screening; risk communication.
Support the relevant Ministries to rapidly and accurately report infectious diseases threats to the relevant, domestic and international system– such as the International Health Regulations (IHR) 7-1-7 Outbreak Response Model and World Animal Health Information System (WAHIS) for quick responses to pandemic threats.
Assist the relevant multisectoral Ministers in emergency outbreak responses as needed.
Assist the relevant multisectoral Ministries to achieve the relevant GHS-related targets including the Joint External Evaluation (JEE); IHR States Parties Self-Assessment (SPAR); and the Pandemic Fund Framework which includes reporting on the 7-1-7 target (7 days to detect, 1 day to report, 7 days to complete the initial response)
Support the relevant Ministries in effective utilization of Pandemic Fund grants, other donors’ resources, and emergency outbreak responses efforts.
Provide technical support to develop Pandemic Fund grant applications and support grant implementation review to ensure effective grant implementation and avoid duplication with US Government funded projects.
Consult relevant stakeholders on required technical assistance.
Assist in monitoring the progress of grant implementation.
Review and analyze performance reports submitted to the Pandemic Fund and other partners.
Help organize regular discussions among the relevant multisectoral stakeholders, Ministries, and donors, and State to ensure alignment of technical approaches in the respective GHS portfolios.
Support emergency outbreak response including assisting with mobilizing resources, coordination of efforts, and technical support for efforts to contain and respond to the outbreak.
Communications:
Participate in regular conference calls with multisectoral stakeholders, U.S. Embassy and GHSD Washington to review progress, discuss activities and address emerging issues.
Provide information and avail him/herself for calls/meetings with the U.S. Embassy as requested.
Provide monthly reports to US Embassy/U.S. Department of State.
REPORTING:
The Senior Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced Degree: A master’s or doctoral degree in public health, epidemiology, global health, medicine, or a related field.
At least 7 years in global health security, infectious disease prevention and control, or health systems strengthening.
Proven ability to lead teams, manage complex projects, and coordinate with multiple stakeholders, including government agencies, donors, and implementing partners.
Demonstrated expertise in areas such as: disease surveillance and outbreak response, laboratory systems strengthening, risk communication and community engagement.
At least 5 years of USG experience as well as partners management.
Proven ability to provide high-level technical advice to government officials, international organizations, and other stakeholders.
Experience managing complex health programs, including planning, implementation, monitoring, and evaluation.
Ability to establish and maintain effective working relationships with government officials, donors, NGOs, and community organizations.
Strong ability to work with diverse stakeholders, including government agencies, donors, NGOs, and multilateral organizations.
Strong written and verbal communication skills in English and French. Proficiency in Arabic/Darija preferred.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking research scientists with deep expertise in experimental chemistry to join the team. We welcome chemists from across the field, including medicinal, synthetic organic, physical organic, organometallic, inorganic, analytical, physical, and materials chemistry, as well as formulation science. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be an expert in your area of chemistry with hands-on experience designing, and running experiments, from synthesizing, purifying, and characterizing compounds to studying reaction mechanisms and kinetics. Above all, you'll close the loop between AI-generated hypotheses and experimental data to share with the community. Working alongside AI researchers and engineers, you'll drive experimental programs end to end and pressure-test AI-designed molecules, AI-proposed synthetic routes, and AI-predicted mechanisms and properties against real chemistry.
This role is fully on-site in the San Francisco Bay Area.
Key responsibilities
Depending on your area of chemistry, you will:
Design multi-step synthetic routes for small molecules and oversee their execution end to end, including route selection, reaction optimization, purification strategy, and interpretation of full characterization data (NMR, LC-MS, HPLC)
Design and run mechanistic, kinetic, and spectroscopic studies to explain and predict reactivity, selectivity, and molecular properties
Prepare and characterize inorganic and organometallic compounds, materials, and formulations, and relate their composition and structure to their properties
Coordinate synthesis and biological evaluation with external contract research organizations and academic partners
Evaluate AI-designed molecules, AI-proposed synthetic routes, and AI-predicted mechanisms and properties, drive them to experimental readout, and feed results back to research teams
Generate experimental and computational data, for example from quantum mechanical calculations, that research teams use to train and evaluate AI models
Apply medicinal chemistry principles, including SAR analysis and physicochemical property optimization, to compound design and prioritization
Ensure experimental data across programs is high quality and well documented, including procedures, spectra, and failure modes
Communicate findings clearly to chemistry, AI research, and life sciences audiences
Minimum qualifications
PhD in chemistry
Demonstrated depth in your area of experimental chemistry (for medicinal chemists, SAR-driven design and optimization of small molecules,), with recent, sustained hands-on laboratory work
Comfort navigating ambiguity and defining problems in a rapidly evolving research environment
Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills
Preferred qualifications
5+ years of experience in your area of chemistry beyond the PhD
For medicinal chemists, a track record of advancing programs from hit identification through lead optimization
Experience directing chemistry activities at contract research organizations
Computational chemistry, cheminformatics, or coding skills, for example quantum mechanical calculations (DFT) or Python with RDKit or pandas for data analysis and automation
Experience using AI or ML tools in chemistry or the life sciences
Publications and/or patents demonstrating scientific impact
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Vancouver, British Columbia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an
Account Director
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into
real impact
for the people who depend on it every day.
About the Role:
Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $160,000-$200,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Toronto
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio — working alongside talented, collaborative people who are passionate about making a real
impact
for the people who depend on public transit every day.
About the Role:
Own the success of advanced transportation systems across a portfolio of partners, serving as the primary point of contact for executive city and agency leadership and operating with a high degree of autonomy
Act as a trusted advisor and consultant to partners, translating their ideas and community needs into revenue opportunities and driving decisions that improve service outcomes
Build deep, long-term relationships with partners by identifying pain points, delivering solutions, and proactively recognizing opportunities for service growth and revenue generation
Lead the analysis of daily, weekly, and long-term service performance data, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
Independently lead multi-year and complex contract renewals and service expansions, managing high-stakes negotiations with senior stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
7+ years of relevant work experience in a client-facing role, with a track record of managing senior stakeholder relationships independently in consulting, customer success, or a high-growth company
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $145,000-$165,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Location: Sierra Leone
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior HIV Advisor will support the Sierra Leone Ministry of Health (MOH) and the National HIV/AIDS Control Program in carrying out life-saving humanitarian Assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
The primary focus is providing technical leadership for the National HIV Surge Operational Strategic Plan and to accelerate progress toward the global 95-95-95 and national 98-98-98 targets, as well as to achieve elimination of maternal to child transmission of HIV.
The Advisor will serve as a high-level liaison between the Department of State (DOS), the U.S. Centers for Disease Control. the MOH, and international donors to ensure a data-driven, decentralized response to the HIV epidemic in Sierra Leone. The Advisor will be based at the National AIDS Control Program (NACP) within the MOH.
Responsibilities
Support the National AIDS Control Program at National and District Level
NSP Finalization:
Assist NACP in finalization of NSP and planning its implementation.
Clinical Guidance:
Advise on relevant updates to national clinical guidelines for initiatives such as the introduction of dual HIV/Syphilis/HepB testing and the rollout of PrEP (including Lenacapavir) for high-risk pregnant and breastfeeding women.
Service Decentralization:
Assist District Health Management Teams (DHMTs) with organization of monthly HIV data reviews amongst HIV stakeholders in each district. Facilitate targeted interventions based on data.
Strengthen NACP’s coordination of HIV service delivery through mentorship, cohort monitoring, quality improvement tools, and enhanced supervisory arrangements.
Support the expansion of HIV diagnosis and treatment services across additional sites in collaboration with NACP and partners.
Support HIV Surge and Elimination of Maternal to Child Transmission Initiatives
Support Surge Coordination:
Help coordinate monthly surge meetings for key HIV stakeholders at the national level.
eMTCT Scale-up:
Support the integration of HIV services into Reproductive, Maternal, Newborn, Child, and Adolescent Health (RMNCAH) platforms to reduce vertical transmission from 11.5% to below 5%. Ensure universal ANC1 testing in non-partner supported health facilities
Strategic Planning:
Assist program manager with technical oversight for the five pillars of the National HIV Surge Plan, focusing on expedited case identification using index testing and the "Back-to-Care" initiative to re-engage the 6,000–7,000 clients lost annually.
Index Testing:
Assist with scale up of index testing at all facilities across partners and non-partner supported sites.
Viral Load
: Assist with scale up of viral load testing at all facilities providing HIV care. Ensure that results are reverted to clients and supporting U=U messaging.
Support MOU Implementation under NACP G2G:
The Advisor will provide critical technical oversight for the implementation of the Government-to-Government (G2G) Memorandum of Understanding (MOU) between the U.S. Government and the Sierra Leone Ministry of Health/NACP. This involves ensuring that milestone-based programming aligns with accountability standards and national targets as direct G2G funding is increased.
Milestone Verification
: Monitor and verify the achievement of technical milestones linked to G2G funding, specifically those related to HIV Surge metrics and eMTCT validation.
Financial & Technical Alignment
: Work with the NACP leadership to ensure that G2G resources are strategically allocated to high-yield activities such as PITC, index testing, and pediatric ART expansion.
Capacity Building:
Provide mentorship to NACP staff to strengthen internal management systems required for sustainable G2G implementation and direct funding eligibility.
Risk Mitigation:
Identify potential bottlenecks in the implementation of the MOU and develop proactive solutions to ensure uninterrupted service delivery and compliance
Joint Reviews:
Lead the technical preparation for quarterly and annual G2G performance reviews, ensuring data integrity and alignment between national reporting and USG requirements.
Key Deliverables
The Senior HIV Advisor is responsible for the following deliverables, to be submitted in accordance with the LEAP Global reporting cycle:
Updated Clinical SOPs:
Technical guidance and Standard Operating Procedures for the introduction of dual HIV/Syphilis/HepB testing and the administration of Lenacapavir/PrEP for pregnant and breastfeeding women.
eMTCT Integration Plan:
A detailed strategy for the institutionalization of HIV services within the RMNCAH platforms, specifically targeting universal ANC1 testing in non-partner health facilities.
Monthly National Surge Coordination Summaries:
Technical briefs from the national monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification.
Monthly District Surge Coordination Summaries:
Technical briefs from the district monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification.
"Back-to-Care" Performance Reports:
Quarterly analysis of re-engagement efforts for the 6,000–7,000 clients lost to follow-up, including retention trends.
Index Testing & Viral Load Scale-up Trackers:
Monthly facility-level data reports monitoring the expansion of index testing and Viral Load (VL) testing coverage, including results turnaround times and U=U messaging uptake.
G2G Milestone Verification Reports:
Formal quarterly reports verifying the achievement of technical milestones linked to Government-to-Government funding.
NACP Capacity Building Plan:
A mentorship and training log documenting efforts to strengthen NACP’s internal management systems for direct funding eligibility.
G2G Quarterly Performance Review Packages:
Integrated data packages for joint USG/MOH reviews, ensuring alignment between national reporting and PEPFAR/DOS accountability standards.
Weekly Success Calls/Bullet Points:
Brief weekly updates to DoS/Sierra Leone and CDC/Sierra Leone on key wins and immediate challenges.
Comprehensive Monthly Technical Report:
A detailed narrative report submitted by the 5th of each month, summarizing all technical assistance provided and progress against the work plan.
REPORTING
The Senior HIV Advisor will submit monthly reports to the Senior Foreign Assistance Specialist at the U.S. Embassy, Freetown and the PEPFAR Program Director at the US Centers for Disease Control & Prevention, Freetown, submitted by the 5th day of the following month. Reporting to and receiving technical guidance from the NACP Program Manager (PM) or his designate, the Senior HIV Advisor will work closely with the U.S. Department of State (DoS)/Sierra Leone, CDC/Sierra Leone, and LEAP Global teams. Based at the NACP Office in Freetown, the Advisor will coordinate site visits and any extended off-site work with the NACP PM or designate, DoS/Sierra Leone and CDC/Sierra Leone. Quarterly meetings will be held with DoS/Sierra Leone and CDC/ Sierra Leone to review progress and priorities.
Qualifications
Medical degree required (e.g., MBChB, MBBS, MD, or equivalent).
Master’s degree preferred: Master of Medicine (Internal Medicine, Pediatrics, Infectious Diseases, or related fields) or Master of Public Health.
At least seven years of progressively responsible experience in HIV/TB/STI strategic planning and/or national health sector strategy development in sub-Saharan Africa.
Experience with national HIV/TB/STI program reviews, sustainability planning, and domestic resource mobilization.
Familiarity with Sierra Leone’s HIV/TB response architecture and strategic documents (advantage).
Proven team leadership and mentorship skills.
Demonstrated experience aligning work to results and performance frameworks.
Strong facilitation and stakeholder engagement skills, including working with government, local organizations, and community representatives.
Excellent analytical, writing, and synthesis skills, with demonstrated ability to deliver high-quality outputs under tight timelines.
Demonstrated technical leadership, program management, and problem-solving skills.
At least five years of experience with, or strong knowledge of, Global Fund operating procedures and financial management processes.
Understanding of USG rules and regulations preferred.
Ability to work effectively with a broad range of MOH, NACP, and USG personnel and partners.
Ability to work independently and collaboratively to achieve consensus on policy, program, and administrative matters.
Strong communication skills for both health and non-health audiences.
Proven ability to communicate clearly and concisely in English, both orally and in writing.
Excellent verbal communication skills, tact, and diplomacy to build sustainable working relationships with public and private organizations.
Excellent written communication skills for preparing reports, documentation, and briefing papers.
Strong computer skills for implementing, analyzing, monitoring, and managing activity goals, inputs, outcomes, and achievements.
Experience in teaching, training, and capacity building.
Experience working with key stakeholders in HIV/TB/STI programming, preferably national stakeholders and international donors.
Work authorization in Sierra Leone is required.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: South Africa; Pakistan; Philippines; Ethiopia; Jamaica; Colombia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is an established leader in holistic and naturopathic medicine, providing comprehensive wellness solutions for over 35 years. Specializing in an integrative approach to healthcare, the team focuses on identifying and treating the root causes of illness through a diverse range of services, including traditional Chinese medicine, regenerative therapies, and clinical nutrition. They serve a wide demographic, from pediatrics to geriatric care, offering personalized treatment plans that emphasize longevity and the body’s innate healing capabilities.
As a mission-driven organization in the health and wellness sector, the team is dedicated to empowering patients through education and proactive lifestyle management. They foster a supportive and compassionate work environment where clinical expertise meets empathetic care. Operating from a premier facility in Hawaii, the practice integrates cutting-edge diagnostics with natural medicine to deliver life-changing results. This is an opportunity to join a seasoned team of professionals passionate about the future of whole-person wellness and integrative health.
Job Type
Full-time
Job Summary
This company is a premier holistic health and wellness clinic in Hawaii with a 38-year legacy of transforming lives through naturopathic medicine, acupuncture, and traditional wellness practices. We are seeking a high-energy, proactive Patient Care Coordinator to serve as the primary point of contact for our patients. This is not just a "reception" role; you are the bridge between a patient’s health struggle and their path to healing. Your goal is to manage high-volume outreach, build instant rapport, and ensure that every individual seeking care is successfully booked and confirmed. If you are a confident communicator who thrives in a fast-paced environment and wants to make a tangible impact on people's health, this is the role for you.
Key Responsibilities
Manage a high volume of outbound and inbound activity, maintaining a standard of 150+ dials per day to new leads, existing patients, and follow-ups.
Serve as the first point of contact, answering all incoming calls with a professional, warm, and authoritative voice.
Schedule and book appointments for a wide range of services, including IV Therapy, Acupuncture, and General Naturopathic consultations.
Proactively follow up on website leads and re-engage former patients to ensure continuity of care.
Handle common patient objections regarding pricing, insurance, and decision-making with empathy and confidence.
Maintain meticulous records in Google Sheets and Google Calendar to ensure the clinic schedule is optimized.
Execute text and email follow-up sequences to minimize no-show rates and keep the patient pipeline moving.
Requirements
Proven experience in appointment setting or high-volume outbound calling.
Exceptional verbal communication and a "strong" phone presence—must speak clearly and professionally.
Active listening skills; the ability to have authentic conversations without sounding robotic or script-dependent.
Experience handling sales objections (e.g., "It’s too expensive" or "I need to think about it") while maintaining a helpful, consultative tone.
High organizational discipline with the ability to take detailed notes and manage daily tasks independently.
Availability to work 8:00 AM to 5:00 PM Hawaii Standard Time (HST).
A high-energy personality with a natural ability to motivate others and build trust quickly.
Nice-to-Haves
Previous experience as a receptionist or coordinator in a medical or wellness clinic.
Familiarity with Keap Pro or similar CRM software.
Knowledge of or interest in Naturopathic Medicine and holistic health practices.
Sales experience in a service-based industry.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Botswana
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Supply Chain Technical Advisor is a U.S. Government (USG)–funded position that will be seconded to the Government of Botswana’s Transition Management Unit (TMU). The Advisor will support the Government of Botswana in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. The Advisor will provide high-level technical guidance to the Botswana Ministry of Health (MOH) including NAHPA and CMS and Ministry of Local Government and Traditional Affairs (MLGTA) on strengthening national healthcare supply chain systems in accordance with the Memorandum of Understanding (MOU) signed between the Governments of Botswana and the United States. The Advisor will work day‑to‑day alongside Botswana government staff as a core member of the TMU to strengthen Botswana’s capacity to plan, finance, manage, and sustain healthcare commodities and supply chain functions, to ensure consistent, efficient, accountable, and transparent delivery of medicines and medical supplies. The Advisor will help ensure the successful implementation of Botswana’s strategies to achieve a cost-effective, resilient, and well‑functioning supply chain that supports lifesaving HIV service delivery and advances Botswana’s path to self‑reliance, in alignment with U.S. Government global health policy and the MOU. The Advisor will also work directly with the Department of State foreign assistance team to guide USG investments in supply chain and procurement and will serve as a key liaison between the Department of State, the U.S. interagency, the Botswana Government, international organizations, and donor agencies to ensure coordinated and effective program delivery.
The Supply Chain Technical Advisor will support the Botswana‑based USG Health Assistance / foreign assistance team, the Ministry of Health, CMS, NAHPA, and the Ministry of Local Government and Traditional Affairs to plan, coordinate, and oversee the strengthening of the national healthcare supply chain. Working alongside government counterparts within the TMU, the Advisor will lead and inform the development of strategic guidance to strengthen Botswana’s capacity to manage and sustain HIV and other priority healthcare commodities ; improve forecasting and supply planning, strengthen real-time monitoring of stock levels including stock management and quantification; lower procurement costs, including through pooled or coordinated procurement where appropriate; and better integrate donor‑funded supply chain activities into national systems and programming. The Advisor will help ensure the implementation of cost‑effective, sustainable, lifesaving HIV service delivery in alignment with the MOU between the Governments of Botswana and the United States and U.S. Government global health priorities.
Overall Objective of Assignment
The Supply Chain Technical Advisor will serve as a senior technical advisor in strategic planning, budgeting, implementation, monitoring, and evaluation of supply chain and procurement aspects of Botswana’s HIV/AIDS portfolio, within an integrated health systems approach. The Advisor will function as a primary subject matter expert on health supply chain and procurement for both the TMU and the Department of State foreign assistance team. The Advisor will lead and support policy, strategic, and technical engagements on supply chain and procurement with the MOH, MLGTA, the National AIDS and Health Promotion Agency (NAHPA), CMS, the TMU, and the U.S. Government interagency, as well as with international and bilateral organizations and other donor agencies, to address technical issues and coordinate efforts to strengthen HIV/AIDS and broader health supply chains. Work may include serving as a Program/Project Manager for targeted interventions; providing high‑level technical assistance to Botswana counterparts in the development and implementation of policies, strategic plans, and operational guidance; and advising the Department of State on the design, prioritization, and course‑correction of USG investments in supply chain and procurement. The Advisor will promote and help manage a well‑coordinated, government‑led approach to supply chain and procurement across stakeholders.
Responsibilities
Supply Chain Support to the Botswana National HIV program (50%)
Program Planning and Implementation
As part of the joint GoB/USG TMU, work closely with the Government of Botswana to lead and support the strategic planning and implementation of GoB‑ and USG‑supported efforts to improve HIV and related health supply chain and procurement.
Monitor and support scale up of planned interventions by participating in fieldwork to improve delivery of supply chain interventions at national and sub-national levels.
Provide supply chain–related technical input through the TMU, ensuring evidence-based practices are adopted and aligned with GoB policies and broader global health best practices.
Provide technical and programmatic leadership to strengthen the design, implementation and scale up of HIV supply chain and procurement systems strengthening initiatives as indicated in the workplan.
Where appropriate, support the use of the pooled procurement mechanisms.
Provide direct supply chain and procurement technical support as needed for the rollout of HIV prevention or treatment innovations.
Performance Monitoring and Evaluation
Monitor and analyze program implementation against established indicators, identifying performance gaps and barriers. Provide actionable recommendations to improve supply chain and procurement.
Collaborate with technical advisors and government staff to institutionalize and scale up supply chain and procurement improvements and initiatives.
Facilitate routine reviews, including service delivery processes, program reviews, and Data Quality Assessments, ensuring evidence-based adjustments to strategies and operational plans.
Promote the integration and effective use of routine data systems to strengthen evidence-based decision and system strengthening activities.
Supply Chain Audit and Interface for Transition
In collaboration with MOH, MLGTA, and relevant supply chain counterparts, provide technical guidance for the design and implementation of any supply chain audit(s) needed to support the transition of HIV services, including mapping current USGsupported commodity flows, warehousing, distribution, and lastmile delivery for facility and community platforms.
Support GoB counterparts to use supply chain audit findings to identify risks to commodity security associated with the transition (e.g., stockouts, delays, accountability gaps) and to develop mitigation plans and implementation timelines.
Ensure that recommendations from supply chain audits are incorporated into transition plans, costed implementation plans, and relevant national or sub‑national operational guidelines.
Partner Coordination and Resource Management
Serve as the technical liaison on supply chain for DoS to NAHPA, MOH, MLGTA, Global Fund, World Bank and other stakeholders to harmonize technical approaches and systems performance across the portfolio.
Contribute to the joint planning, reviews and coordination platforms to ensure harmonized implementation across the health sector.
Strengthen effective use of resources by providing as needed support for supply chain aspects of Global Fund grant applications, workplans, and implementation reviews, ensuring alignment with grant objectives.
Document and share best practices and innovations to expand the impact of successful supply chain strategies nationwide.
As needed collaborate with stakeholders to strengthen pre-service and in service training to support supply chain and procurement.
Program Management Support to the Department of State (DoS) Health Assistance Office (50%)
Provide high‑level technical oversight and strategic guidance for the supply chain and procurement components of the USG health portfolio in Botswana, ensuring alignment with U.S. Government global health strategy, the MOU implementation plan, and the Government of Botswana’s national HIV and other health program strategies.
Shape USG program design and investment decisions by contributing to performance frameworks, budgets, and implementation plans that prioritize sustainable, life‑saving HIV and other essential health services and strengthen national supply chain systems.
Review implementing partners’ workplans and progress reports to ensure compliance with program strategies and optimize service delivery.
Monitor program performance (identifying gap and bottle necks) and support continuous quality improvements to strengthen data driven solutions to improve the supply chain.
Conduct site visits and field assessments to verify programmatic data and observe project implementation, providing direct feedback to the DoS office.
Produce high-quality documentation, including briefing notes, portfolio summaries, and technical reports, to synthesize progress, highlight achievements, and outline challenges with actionable recommendations.
Technical Assistance to the DoS Team
Provide strategic guidance on Supply Chain and Procurement for HIV/AIDS in the context of evolving policies and regulatory environments.
Advise the Department of State foreign assistance team on prioritization, sequencing, and risk management for USG investments in supply chain and procurement, including recommendations for course corrections based on performance and evolving context.
Support the DoS team and implementing partners in program design and results-based management for systems strengthening.
Monitor national supply chain policy developments, ensuring U.S. government investments remain consistent with the MOU implementation plan, national priorities, and the Botswana National Strategic Plan.
Facilitate stakeholder engagement with the Government of Botswana, Global Fund, civil society, and other partners to harmonize programming and strengthen collaboration.
Serve as liaison for DOS to support capacity of Botswana’s supply chain system to improve and deliver sustainable health systems improvements for service delivery.
Deliverables:
Meeting Reports: Submit detailed reports from key meetings with government, interagency groups, technical working groups (TWGs), donors, and implementing partners. Reports should include actionable recommendations and follow-up plans.
Weekly Updates: Provide concise weekly updates to the DOS Health Assistance Team Lead or designee, summarizing key activities, progress, and challenges.
Monthly Performance Reports: Deliver comprehensive monthly reports summarizing program achievements, challenges, and data-driven recommendations for improvement. Include quantitative stock management metrics.
Field Visit Reports: Conduct and document at least two field visits per month, providing detailed assessments of program implementation, data quality, and service delivery outcomes.
Technical Guidance Documents: Develop and submit at least one internal technical guidance documents or policy briefs per quarter, identifying and addressing critical gaps or emerging issues in supply chain.
Implementation tracking: Co-develop quarterly updates on the Supply Chain assistance with Government of Botswana counterpart for sharing with the Transition Management Unit Lead and USG health leads.
REPORTING:
The Supply Chain Technical Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to the U.S. Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. The format for reporting may be adjusted with concurrence from the COR.
SUPERVISION:
In addition to LEAP Global supervisors and points of contact, the Supply Chain Technical Advisor will report programmatically to the Department of State Health Assistance / foreign assistance team lead or his/her designee and will have no formal supervisory responsibility. The Advisor will also have an onsite manager/supervisor within the Transition Management Unit, based with the Government of Botswana, who will provide day‑to‑day technical and operational direction consistent with the roles and responsibilities described above.
Qualifications
Master’s degree or local equivalent from an accredited program in Pharmacy, Public Health, Medicine, or Supply Chain Management.
Minimum 7 years of experience in global health initiatives, HIV/AIDS programs, or public health systems management.
Demonstrated experience in public health supply chain management and program development.
Demonstrated experience with procurement, warehousing, distribution, and inventory management of health commodities.
Experience supporting the implementation of electronic inventory management systems and data reporting tools.
Proven ability to build capacity and train government or partner staff in supply chain best practices.
Strong knowledge of HIV/AIDS service delivery, commodities procurement, and public health programs in Sub-Saharan Africa.
Ability to quantitatively and qualitatively analyze program data, monitor performance, and evaluate progress.
Excellent English verbal and written communication skills.
Ability to work independently and collaboratively across governments, multilateral institutions, non-governmental organizations, and the private sector.
Prior experience working with the U.S. government is preferred but not required.
Preferred Criteria
Relevant technical experience obtained in Botswana and strong knowledge of the local health system and cultural context.
Excellent written and oral communication in Setswana.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.