Location: Argentina; Poland; Brazil; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Desktop Support / Helpdesk Engineer to own the everyday technology experience for Solvd’s employees — from a new hire’s first login to the day a leaver hands back their laptop. You’ll be the senior escalation point for end-user issues and the hands-on lead for our Mac-heavy fleet.
You’ll also play a key role in two active projects: selecting and migrating to Intune’s replacement, and tightening how we manage identity, access, and SaaS apps across Microsoft 365. We want someone who fixes problems fast — then automates and documents the fix so it stays fixed.
WHAT YOU’LL DO
Mac-first fleet management
- Support and administer macOS devices plus a smaller number of Windows machines — provisioning, patching, OS upgrades, and break/fix.
- Help evaluate and select our next MDM (Jamf, JumpCloud, and Fleet are on the shortlist), then lead the migration from Microsoft Intune including configuration profiles, re-enrollment, and employee communication.
- Run zero-touch deployment through Apple Business Manager and Automated Device Enrollment so remote hires get a ready-to-use laptop on day one.
- Enforce and report on security baselines — FileVault, OS update policy, firewall, and endpoint protection.
- Own the hardware lifecycle across regions: purchasing, inventory, shipping, repairs, device recovery, and secure disposal.
Microsoft 365 & identity
- Administer Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive, and licensing.
- Manage users, groups, and access in Microsoft Entra ID including MFA, Conditional Access, and SSO.
- Build and maintain SSO and SCIM integrations so access is granted and removed automatically.
SaaS stack
- Administer core SaaS tools and maintain an up-to-date inventory of apps, owners, and licenses.
- Cut unused licenses, shadow IT, and access drift.
Helpdesk leadership
- Act as the senior escalation point for complex hardware, software, network, and access issues.
- Own onboarding and offboarding end to end — new hires productive immediately, leavers losing access the same day.
- Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff.
- Write knowledge base articles and self-service guides that reduce repeat tickets.
Automation & improvement
- Automate routine work with Bash/zsh, Python, or PowerShell and low-code workflow tools.
- Support security and compliance work with the IT & Security Manager — access reviews, audit evidence, and policy rollout.
- Use ticket trends to find and fix root causes rather than just close tickets.
REQUIRED SKILLS & EXPERIENCE
- 5+ years in desktop support, helpdesk, or IT operations including at least 2 years at senior or escalation level.
- Expert-level macOS support — configuration profiles, Apple Business Manager, and Automated Device Enrollment.
- Hands-on administration of a Mac MDM platform — Jamf Pro, JumpCloud, Fleet, Kandji, or Intune.
- Strong Microsoft 365 and Entra ID administration — MFA, Conditional Access, and licensing.
- Experience in a SaaS-heavy, cloud-first company including SSO (SAML/OIDC) and SCIM provisioning.
- Scripting in Bash/zsh — Python or PowerShell is a plus.
- Experience supporting a remote, international workforce across multiple time zones including hardware logistics.
- Clear written and spoken English with the patience to explain technical issues to non-technical colleagues.
- A habit of documenting and improving processes, not just closing tickets.
PREFERRED QUALIFICATIONS
- Experience leading an MDM migration — especially from Intune to Jamf, JumpCloud, or Fleet — or running a platform evaluation.
- Apple or Jamf certifications — Apple Device Support, Jamf CCT/CCA, or similar.
- Microsoft certifications — MS-102 (Microsoft 365 Administrator) or MD-102 (Endpoint Administrator).
- Experience with ITSM tools such as Jira Service Management, Freshservice, or Zendesk.
- Familiarity with endpoint security tools — CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint.
- Exposure to security frameworks such as ISO 27001, SOC 2, or CIS benchmarks.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
УдалённоseniorArgentina; Poland; Brazil; Colombia; Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff; Experience supporting a remote, international workforce across multiple time zones including hardware logistics
Location: Israel - Office - Tel Aviv
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Opportunity:
Tenable is hiring a Technical Director of Architecture: a hands-on generalist who can take on any technical problem in the platform and carry it to a decision.
The scope is deliberately broad. You will move between data processing and streaming, platform infrastructure, CI/CD and release engineering, application architecture, and the security surfaces our customers depend on. Some weeks you will design a pipeline that has to hold trillions of events. Others you will be inside a product team's codebase untangling a consistency problem, or writing the prototype that settles whether an approach actually works.
You report to the Chief Architect and serve as a floating senior technical authority: the person teams call when a problem crosses ownership boundaries or has no obvious owner.
Your Role:
Architecture Across the Platform
Own architectural direction for problems that span product lines: data models, service boundaries, integration patterns, and failure behavior.
Work wherever the need is highest across data processing, platform infrastructure, delivery, application tiers, and security, and become productive in a new domain quickly.
Maintain a rolling 6-12 month technical roadmap with a clear end state and discrete, deliverable phases.
Identify systemic risk and accumulated technical debt, size the blast radius, and partner with Product Management to sequence the remediation.
Hands-On Engineering
Write code, review code, and prototype. Debug production problems where the diagnosis is architectural.
Review design documents and pull requests deeply enough to catch what everyone else missed.
Build proof-of-concepts that test a hypothesis and settle debates with evidence.
Set the standard for engineering rigor through your own work.
Reducing Complexity
Simplify the technology surface: fewer competing choices, clearer guardrails, paved paths that teams actually take.
Streamline development patterns to shorten time-to-first-change and reduce MTTR.
Establish standards for how systems are designed, doc
umented, and handed to operations.
Influence and Leadership
Act as the final technical authority in your domain and own the call once it is made.
Partner with Technical Leads, Product Owners, SRE, and Data Platform teams to keep architecture aligned to business objectives.
Present options to leadership with honest trade-offs and a defensible recommendation.
Mentor engineers at every career stage and raise the architectural judgment of the wider organization.
Drive adoption of your own designs. An architecture nobody runs is a document.
AI-Augmented Engineering
Use AI tooling as part of your daily practice: code generation, codebase comprehension, test generation, review, and investigation.
Model the standard for the organization: where AI accelerates the work, where it misleads, and how to verify what it produces.
Apply AI to architecture and operations problems, including pipeline analysis, incident triage, runbook automation, and capacity planning.
Evaluate new tools and make pragmatic build-versus-buy-versus-adopt recommendations with a clear view of the risk.
How We'll Measure Success:
Architectural clarity: decisions documented, roadmaps with clear phase gates, an end state people understand.
Delivery impact: measurable improvement in lead time, deployment frequency, change failure rate, and MTTR on the teams you have worked with.
Simplification: fewer competing patterns, lower cost of change, and a faster ramp for new engineers.
AI adoption: velocity and quality gains from AI-assisted engineering that hold up under measurement.
Trusted partnerships: engineering, product, and SRE leaders seek you out early.
Team growth: a visible lift in architectural judgment across the organization.
What You'll Need:
10+ years of software engineering experience, with meaningful depth in architecture at scale.
Generalist range: you have shipped in more than one of services, data, infrastructure, or delivery, and you become productive in a new domain within weeks.
Hands-on fluency: you can read an unfamiliar codebase and contribute to it, write a service or a Terraform module, debug a distributed failure, and review code with authority.
Systems thinking: you reason naturally about failure modes, blast radius, and second-order effects.
Strong written communication: you make a hard architectural problem legible to an engineer, a product manager, and an executive.
Working fluency with AI-assisted development: you use these tools regularly, understand their failure modes, and can tell when their output is wrong.
Comfort with ambiguity: you take an underspecified problem, define it, and drive it to a decision.
And Ideally:
Depth in one area: data processing and streaming (Kafka, Spark, Flink), cloud platform and Kubernetes, or CI/CD and release engineering.
Experience with cybersecurity or security product platforms.
Platform engineering patterns: internal developer platforms, self-service infrastructure, golden paths.
FinOps and cost optimization at scale.
Public technical writing or open-source contributions.
Experience moving an organization from legacy patterns to modern architecture.
If this sounds like the environment where you do your best work, we'd love to meet you.
Tenable is committed to Equal Employment Opportunity (EEO) — through all applicable laws and regulations at the international, federal, state, and local levels.
#LI-TA1
#LI-Office
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Задачи:
— Отвечать за P&L и коммерческий результат бизнеса, формировать планы роста, управлять выручкой, маржинальностью и unit-экономикой, контролировать выполнение целей
— Драйвить коммерческий рост: привлекать новых клиентов, развивать существующую базу и усиливать sales-функцию
— Управлять бизнесом как единой системой: синхронизировать продажи, маркетинг, клиентский сервис, продукт и партнёрства вокруг общих целей и KPI
— Развивать продукт вместе с командой разработки: определять приоритеты и roadmap исходя из потребностей рынка и клиентов, тестировать гипотезы, запускать новые продукты, фичи и AI-инструменты
— Развивать стратегические отношения с рекламными платформами и партнёрами — VK, Яндекс, Telegram, Avito и другими игроками рынка, включая новые финансовые и банковские партнёрства
— Удерживать и развивать ключевых клиентов и агентства: находить возможности для роста бизнеса внутри текущей базы, развивать referral-механику и долгосрочные отношения
— Строить сильную управленческую команду: нанимать и развивать руководителей, выстраивать зоны ответственности, систему целей, мотивации и принятия решений
— Повышать операционную эффективность бизнеса: заниматься бюджетированием, управленческой отчётностью, финансовыми процессами и устранять системные узкие места
Требования:
— Опыт 5+ лет в senior leadership-роли с ответственностью за P&L, выручку или коммерческий результат бизнеса/направления
— Сильный коммерческий бэкграунд и хорошее знание рекламного рынка РФ: умение привлекать крупных клиентов, строить отношения на уровне decision makers и превращать их в устойчивый рост выручки
— Опыт управления кросс-функциональным бизнесом или крупным направлением с зоной ответственности за коммерцию, продукт и клиентский сервис
— Предпринимательское и продуктовое мышление: умение видеть возможности для роста, быстро проверять гипотезы и превращать клиентскую потребность в продукт или бизнес-решение
— Сильная финансовая и аналитическая база: уверенная работа с P&L, маржинальностью, unit-экономикой и принятие решений на данных
— AI-native подход: активное использование AI в работе и понимание его применения для повышения эффективности процессов, команды и продукта
— Умение строить команды через сильных руководителей, задавать понятные цели и создавать систему ответственности без микроменеджмента
— Высокая автономность, скорость и способность принимать решения в условиях неполной информации
— Опыт в ad-tech/mar-tech и понимание экосистемы российских рекламных платформ будет преимуществом
— Опыт запуска новых продуктов, каналов продаж или стратегических партнёрств — плюс
Условия:
— Роль с реальным влиянием на бизнес
— Участие в ключевых решениях компании и прямое влияние на её работу, рост и масштабирование
— Большая зона ответственности и свобода действий
— Возможность пересобирать, улучшать процессы и запускать новые
— Прямое взаимодействие с собственниками и руководителями направлений, минимум бюрократии
— Гибкий формат работы: удалённо или из коворкинга в Москве
— Официальное оформление по ТК РФ, полностью «белая» зарплата и ДМС
— Софинансирование обучения и профессионального развития
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself.
What you'll do
Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.
What you'll bring
5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
A record of hiring and developing high-performing technical specialists or SAs.
Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
Comfort with data. You can show how your team moves win rates, cycle times and consumption.
Strong executive presence with customers and internal leaders.
Experience leading through change, with clear and steady communication.
Experience running an overlay or specialist team, or launching a new team or product category.
Ability to travel at least 25%
How you'll be measured
Regional product-category commit attainment and consumption growth.
Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
Account SA satisfaction with SME support.
Team hiring, ramp time, engagement and retention.
EAP Participation Rates for your given geography
#LI-CM1
About the team
SMEs are part of GitLab's Solutions Architecture team, a trusted technical partner for the field. The SME organization brings the deepest product expertise to GitLab's most complex opportunities, scales that expertise into the Account SA team, and carries customer feedback into product direction, enablement and value messaging. The team is distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
We're looking for a Marketing Design Team Lead who is equal parts creative leader, marketer, and AI geek, someone who knows how to achieve business goals through visuals that actually sell. Lead, mentor, and scale a team of 3 to 6 AI-driven Creative Designers - grow people, not just output;
We are looking for a highly skilled and experienced Full Stack Senior Software Engineer (SDE-3) to join our team. In this role, you will own large features end-to-end—from design to production—drive key architectural decisions, and mentor junior developers.
Location: Manila, Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Performance-based bonuses
Flexible PTO
Enjoy company time off during some of the major US and PH Holidays
Company-issued Device
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google, and Harvard alumni
Grow With Us
Workstream is looking for an exceptional team member to join our Customer Support team as a Customer Support Team Lead. The Customer Support Team Lead will lead a team of 8-13 Customer Support Specialists who support our customers through phone, chat, and email. The role is responsible for employee development, focusing on competency and skill building, and incorporating a business continuity plan that supports seamless knowledge transfer and drives high levels of employee performance and engagement. This includes coaching and providing actionable feedback to team members to promote career development and exceed support standards, measures, and goals. The lead is expected to escalate trends and urgent issues, with strong proposals to fix.
Day in the Life
Responsible for team performance and retention.
Own building and optimizing processes for driving internal efficiencies, issue resolution, customer satisfaction, and SLA success.
Ensure the success of each Customer Support Specialist and the overall Customer Support leadership team.
Conduct weekly 1:1s with each team member to level them up within their role and discuss role-specific topics such as effective and efficient issue resolution, navigating difficult conversations with customers, tools navigation, troubleshooting, etc.
Participate in functional Management discussions to enable consistent calibration on processes, best practices, and change management that may affect people managers or the broader Customer Support team.
Who You Are
At least 4 years of professional experience in the BPO, shared services, or similar industry, 2 years of which have been spent on a leadership capacity/level
Strong preference for candidates with experience in:
Managing voice accounts
Managing non-voice accounts handling SMS, chat, and email interactions
Handling both voice and non-voice accounts
Previous experience in handling a team with sales and customer service focus metrics:
CSAT
Sales
AHT
Quality
Highly organized with a problem-solving & data-driven mindset
Exceptional written, verbal, and presentation skills
Ability to become a product expert and advocate for the Workstream platform
Ability to quantify, analyze, and share findings related to project impact
A willingness to experiment rapidly, make mistakes, and learn
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Responsibilities:
— Own the transaction monitoring framework for fiat and crypto across the Group, including rules, scenarios, thresholds, and documented rationale.
— Ensure that every product, entity, and payment flow fully integrates with monitoring systems, including new products before launch.
— Manage the entire alert handling process: triage, investigation, escalation, case management, and closure, adhering to SLAs and quality standards.
— Maintain alert and case queues within acceptable limits through capacity planning, rota management, and backlog recovery.
— Supervise outsourced and third-party review capacity, SLA performance, and quality controls.
— Lead rule calibration, effectiveness testing, and automation of manual, low-judgement tasks.
— Lead and develop a team of over 10 analysts, establish SOPs, QA/QC frameworks, and management information for senior leadership.
Requirements:
— Minimum 5 years of experience in transaction monitoring or financial crime investigations, including at least 2 years in a leadership or management role.
— Experience in payments, e-money, banking, or crypto; experience with both fiat and crypto is highly advantageous.
— Demonstrated success in improving monitoring functions through rule rebuilds, backlog recovery, and automation with measurable results.
— Experience in workforce and capacity planning, QA/QC frameworks, and managing operational SLAs, including oversight of outsourced functions.
— Practical knowledge of rule design, threshold calibration, and effectiveness testing.
— Familiarity with UK AML requirements (MLRs, JMLSG), sanctions regimes (UK, EU, OFAC, UN), and PEP screening.
— Comfortable working with data, with the ability to query, interpret, and act; SQL or Python skills are a plus.
— Preferable exposure to France’s ACPR/AMF and reporting to TRACFIN, FINTRAC, or understanding FIU regimes in UAE and Switzerland.
— Experience with blockchain analytics tools such as Chainalysis, Elliptic, or TRM.
— Clear understanding of where automation and AI can assist monitoring versus where human oversight is necessary.
Benefits:
— Real ownership of a core control in a regulated, fast-growing company and leadership of a team of over 10 people.
— Direct access to senior leadership and an open company culture.
— 30 days of annual leave per year.
— 4 wellbeing days and 1 company volunteering day per year.
— Private healthcare, pension, income protection, and life insurance.
— Menopause policy and enhanced parental leave policy.
Applicants must be able to attend the London office at least one day per week.
Location: Sydney, New South Wales, Australia, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Field operations is where strategy meets execution at Fivetran + dbt Labs. This senior role sits at the heart of how our APJ go-to-market engine is planned, measured, and improved, partnering directly with regional sales leadership to shape where we play, how we allocate capacity, and how we turn pipeline into revenue. You will own the operating cadence that keeps the region on plan and the analysis that turns performance data into the decisions leadership acts on.
This is a role for someone who wants to shape how a high-growth business is run, not just report on it. You will operate with real autonomy: bringing rigour to how we plan, sharpening the weekly rhythm of the business, and building the processes that let APJ scale. If you think commercially, act like an owner, and want a seat close to where the decisions get made, this is for you.
This is a full-time position based out of either Singapore or Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You'll Use
Clari, Salesforce, Omni, Looker (or similar BI tools such as Tableau, Hex), SQL/SOQL, advanced spreadsheet modelling and presentation skills (Google suite), Claude, ChatGPT, Gemini and other market leading ai tools
What You'll Do
Strategy and go-to-market planning
Contribute to and, over time, own core GTM planning cycles across quota setting, territory design, and financial / capacity planning, in partnership with sales leadership and finance.
Translate top-down targets into workable, bottoms-up plans that reps and managers trust.
Business reviews and insight
Prepare and drive QBRs and other business reviews, turning data into a clear narrative of what’s working, what isn’t, and what to do next.
Go beyond reporting: surface the “so what” and translate insight into concrete, owned actions.
Running the day-to-day
Lead the weekly operating rhythm: forecast calls, pipeline reviews, and inspection of deal health and hygiene.
Keep the leadership team on top of the number with accurate, timely, decision-ready analysis.
Process and systems
Improve the machine, not just run it. Build scalable, repeatable processes where none exist and remove manual, error-prone work.
Act as a power user of our core stack (Salesforce, Omni, Looker) and raise the bar on data quality and pipeline hygiene across the region.
Put AI to work in the operation: find practical ways to automate analysis, accelerate reporting, and sharpen decision-making, and help the wider team adopt what works.
Skills We're Looking For
Proven experience in a sales, revenue, or field operations role in a high-growth B2B SaaS or technology business, with comfort building the first version of something where no process exists in a fast-moving environment.
Hands-on command of GTM planning components (quota, territory, and financial / capacity planning), even if you haven’t yet owned all three end-to-end.
Strong analytical toolkit: advanced spreadsheet modelling, fluency in a BI tool (Omni, Looker, Tableau or similar), and comfort working directly in a CRM (Salesforce). SQL is a strong plus.
A track record of turning data into insight into action: you tell the story, not just build the report
Genuine commercial and SaaS acumen: pipeline coverage, conversion and win rates, forecasting, ARR and retention are second nature
Ability to influence senior stakeholders without authority: you can move sales leaders, finance and marketing and other cross functional partners without managing any of them.
A clear point of view on the role AI can play in a modern GTM engine, backed by practical examples of how you have already built skills and applied it to your own work, not just theory
Bonus Skills
SQL/SOQL and experience working with a modern data stack (dbt itself a plus).
Experience supporting a multi-country region across markets and segments.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As Sierra's first Physical Security Lead, you will build and own our global physical security program from the ground up, protecting our people, offices, events, and information as we grow across North America, Europe, and Asia. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal, and set the strategy, standards, and operating model for the function as it scales.
- Program strategy and standards: Assess risk across every Sierra site and set a global baseline for physical security, including policies, standards, and site-tier requirements, prioritized into a practical roadmap with a budget and clear metrics.
- Access control and security systems: Own the strategy and governance for badge access, video, intrusion detection, and visitor management, in partnership with Workplace Technology, who operate our office access and network systems. Make sure access follows least privilege, is reviewed regularly, and is removed promptly when people leave. Make sure these systems are monitored and have backup power.
- Office openings and build-outs: Define security requirements for new offices and build-outs as we open new sites, and partner with Workplace, landlords, architects, and integrators from design through commissioning.
- Sensitive spaces, insider risk, and threat assessment: Secure executive areas, boardrooms, and conference rooms where confidential customer and company discussions happen, including technical surveillance countermeasures (TSCM) sweeps, recording-device policies, and controls for hosting visitors and guests. Build a workplace violence prevention and behavioral threat assessment program with People and Legal, and partner with Security Engineering and IT Engineering on insider risk so that physical and digital signals are reviewed together.
- Policy, compliance, and customer trust: Own Sierra's Physical Security Policy and the physical controls behind our compliance programs. Represent physical security in customer security assessments and audits, and drive findings to closure.
- Incident response and emergency preparedness: Own physical security incident response, investigations, and emergency plans for every office. Run drills and tabletop exercises, and set up monitoring and escalation through an in-house function or a GSOC partner. Issue safety advisories and coordinate with building security and local authorities when employees are at risk near our offices.
- Events, executives, and travel: Plan security for all-hands meetings, customer events, and off-sites. Coordinate executive protection and travel risk management with trusted vendors, and own guard and security services contracts across our sites, including post orders, staffing, and performance.
WHAT YOU'LL BRING
- Experience: 8+ years in corporate physical security, global security, or security operations, including building or substantially scaling a program at a fast-growing technology company. Law enforcement, military, or government experience is valued alongside corporate experience.
- Program building: A track record of standing up a physical security function at an early stage, including policies, vendors, budget, metrics, and team, with sound judgment about what to tackle first.
- Security systems: Hands-on experience with modern, cloud-based access control, video, and visitor management platforms (for example Verkada, Brivo, Avigilon Alta, Genetec, or Envoy), and how they integrate with identity systems such as Okta.
- Risk and threat assessment: Experience conducting site risk assessments, threat assessments, and investigations, and handling sensitive matters with discretion alongside People and Legal teams.
- Incident leadership: Calm, decisive leadership during incidents and emergencies, including serving as incident lead and running after-action reviews.
- Multi-site and international: Experience securing offices across multiple regions, including Europe and Asia, and managing guard, integrator, and executive protection vendors.
- Partnership and communication: Able to build security programs that employees welcome rather than work around, and to explain risk clearly to executives, engineers, and building partners.
- Work model: This role is based in our San Francisco office, with regular travel to our other offices.
EVEN BETTER…
- Professional certifications such as ASIS PSP or CPP.
- Experience running TSCM programs or protecting sensitive R&D or AI research environments.
- Experience with GSOC operations, mass notification, or travel risk management platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About The Role
The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it.
You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
What You’ll Do
- Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
What You’ll Need
- Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value to customers, including executive leaders
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a Site Security Manager to lead physical security operations for the Nebius San Francisco office. You will own the day-to-day security posture of the site, protect employees, visitors, assets and infrastructure, and make sure local practices are robust, compliant and aligned with Nebius corporate standards. This is a hands-on leadership role for someone who can set clear processes, manage vendors and front-desk security personnel, and respond calmly and decisively when incidents occur. You will be the local owner of physical security: the person who turns standards into daily practice, protects people and assets, and keeps the site ready for both routine operations and unexpected events.
Your responsibilities will include:
Lead day-to-day physical security operations at the Nebius San Francisco office, maintaining a safe, secure and
professional environment for employees, visitors and company assets.
Develop,implement and continuously improve site-specific security policies, procedures and training for the San
Francisco office, aligned with Nebius corporate standards and applicable U.S., California and San Francisco
requirements.
Monitor and manage CCTV, alarm systems and access-control processes, ensuring reliable operation, clear
escalation routes and timely response to potential threats.
Conduct regular risk assessments, site reviews and physical-security checks; identify vulnerabilities and drive
corrective actions to completion.
Serve as the primary local liaison with local law enforcement, emergency services, building management and other
relevant authorities during incidents,emergencies or crises.
Lead investigations into security breaches and incidents, document findings clearly, and implement corrective and
preventive actions.
Manage relationships with external security vendors and contractors, setting expectations and ensuring high-
quality service delivery.
Direct, brief and coach front-desk security personnel on-site so that security standards are applied consistently
and professionally.
Partner with Facilities, IT, People, Legal/Complianceand site leadership to keep local practices aligned with
company-wide security, safety and business-continuity expectations.
How you will make an impact:
How you will make an impact:
Build a site-security operation that is disciplined, reliable and easy for employees and visitors to navigate.
2
Raise risks early, communicate clearly and help the business move quickly without compromising safety or control.
Create a strong local security culture through visible leadership, practicaltraining and consistent standards.
We expect you to have:
Proven experience managing physical security operations, preferably in largecorporate, technology, critical-infrastructure or governmental environments.
Strong leadership, communication and interpersonal skills, with the ability to manage vendors, contractors and diverse on-site teams.
Solid knowledge of physical-security principles, risk management, emergency response and applicable
U.S.,California and San Francisco requirements.
Hands-on experience with security technologies, including surveillance systems, CCTV, alarmsystems and access-control platforms.
Excellent analytical and problem-solving ability, with the judgment to assess risk, prioritize remediation and implement effective solutions.
Calm, credible decision-making under pressure, especially during emergencies, incidents or sensitive investigations.
Clear documentation and reporting skills, including incident reports, risk summaries, findings and corrective- action plans.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$107,100
—
$133,800 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Principal Partner Solutions Architect (GSI) to be Fivetran + dbt Labs' global technical advisor to our priority Global Systems Integrators (GSIs) — comfortable operating at executive level, leading the conversation, and directing execution of the joint business plan by combining technical depth with business insight. You are the ecosystem peer to the GSI's lead architects and delivery leads. You will own the technical capability, overarching solution architecture, and multi-year bets of the GSI partnership you support.
This role partners closely with the global alliance leads for these GSIs to articulate the true total value of each technical solution and execute impactful engagements across regions and countries. Functionally, the role sits at the intersection of field engineering, product management, and partnerships. Your closest counterparts are the GSI's practice and delivery leadership, the regional Partner Solutions Architects and Partnerships teams who run the day-to-day motion, and product managers across both Fivetran and dbt Labs. Operating at the Principal level, you will report directly to the Global Head of Partner Solutions Architecture.
This is a full-time position based in the US.
What You’ll Do
Build a trusted advisory relationship with priority GSIs and engage with their senior technical stakeholders and practice leads to secure multi-year technology bets with Fivetran and dbt Labs.
Own the joint technical narrative and capability messaging for the combined Fivetran + dbt Labs platform as it applies to this GSI's delivery practice — reference architectures, integration patterns, and the joint value story their consultants use with mutual customers.
Provide domain expertise around modern data platforms and enterprise technology, and effectively promote Fivetran + dbt Labs with partners, at conferences, and online.
Make recommendations on integration strategies, partner-side enterprise architectures, platforms, and application infrastructure required to successfully implement complete solutions for complex GSI mega-agreements.
Maintain a single, current view of integration state, gaps, and opportunities across the combined platform (ingestion, transformation, semantic layer, catalog/metadata, agent and MCP interfaces) as it affects this GSI's delivery methodology, and collaborate with Product to drive the right outcomes.
Co-develop intellectual property with GSI partners — enterprise-grade, replicable joint solutions and accelerators built with product management and technical teams — and evangelize that IP with partners, customers, and the field to drive adoption.
Run the standing technical cadence with the GSI's practice and delivery leadership as their primary technical counterpart.
Drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements.
Partner with the regional Partner Solutions Architects and Partnerships organization so the global GSI relationship turns into regional execution, and so they can run the motion without you in the room.
Travel to partner and customer sites, conferences, and other related events as needed.
Skills We’re Looking For
Direct experience with technology and/or systems integrator alliances, or having sat on the delivery/practice side of a GSI or similar consulting organization — with a track record of shaping and scalingtechnical partner GTM.
10+ years of experience as an enterprise/solutions architect or in an equivalent customer- and partner-facing role.
Fluency across the modern data stack (ingestion, transformation, orchestration, warehouses/lakehouses, semantic layers, catalogs, BI, and the agent/MCP layer) and the ability to explain how the pieces fit for a systems integrator's delivery practice.
A demonstrable understanding of how GSIs operate, build, deploy and monetise Intellectual Property with technology partners.
Experience engaging with, and presenting to, senior technical stakeholders and executive leaders, with the business acumen to translate technical solutions into partner and customer value.
Experience with modern AI paradigms, generative AI, and data technologies, including experience evaluating and reviewing technical solutions.
Ability to drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements.
Ability to deliver results and work cross-functionally to position and orchestrate joint solutions spanning multiple products
Bonus Skills
Verticalized knowledge of data and analytics technology solutions, with the ability to learn and work with new and emerging tools, methodologies, and platforms.
Experience with structured enterprise architecture practices, hybrid deployments, and on-premise-to-cloud migration roadmaps.
Ability to influence product roadmap: gathering requirements from a partner, building a prioritization case, and getting it accepted by product leadership.
Hands-on experience with dbt and with Fivetran.
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$239,446.04
—
$332,562.90 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
We are looking for a Onboarding Enablement Manager, APAC to play a key role in enhancing our sales productivity in our APAC region. This role will design, deliver, and continuously improve sales onboarding for our new hires. You will work closely with sales leadership, enablement, and product marketing to ensure our field salesforce is equipped with the skills, tools, and knowledge needed to achieve revenue targets and drive customer success.
WHAT YOU'LL ACHIEVE
- Lead APAC Sales & Success onboarding by facilitating Notion’s Sales Bootcamp for new hires across the region
- Own the APAC Onboarding Calendar end-to-end, ensuring a consistent, well-sequenced new-hire experience
- Establish a clear communication cadence with APAC frontline leaders, setting expectations and ensuring visibility into each new hire’s onboarding plan and progress
- Partner with APAC Sales Leadership, Enablement and Revenue Operations to iterate on and deliver high-impact live sessions with clear objectives and strong SME alignment that is aligned to the global program and tailored for regional nuances (Korea, Japan, and APACx)
- Operationalize the pre-work, certifications, and continued learning path so assignments land at the right time and reinforce on-the-job performance
- Measure onboarding effectiveness through qualitative inputs (e.g., surveys), and translate insights into clear recommendations and iteration plans
- Create engaging, multimodal learning experiences (AI-assisted content, short-form video, podcasts, and activity-based materials) that help sellers succeed in their segment and reach their full potential with Notion
- Embed and reinforce Notion’s culture, product value, and customer-first mindset across all field enablement programs
SKILLS YOU'LL NEED TO BRING
- 4+ years of SaaS sales experience
- Including:
- 2+ years full cycle selling
- Demonstrate agency to lead enablement within team
- Strong executive presence, with excellent written and verbal communication skills and stakeholder management abilities
- Clear understanding of B2B sales cycles, strategies, and buyers—ideally product-led growth, sales-led growth journeys, and enterprise sales
- Proficiency and ability to coach proven sales methodologies, including MEDDPICC, core sales competencies, and Command of the Message with practicality
- Self-motivated problem solver who excels in ambiguous situations and takes complete ownership of projects
- Creative thinker able to build engaging, outcome-focused content that drives behavioral change
- Coaching mindset with high empathy for new hires and current sellers, driving effective change by challenging perspectives and focusing the team on value-based conversations
- Proactive by nature, takes decisive action when identifying skill gaps or risks that could impact the success of enablement initiatives
- Culture carrier, with a strong ability and desire to roll up their sleeves and make an impact in a high-growth environment
- Fluency in Japanese and business-level in English
NICE TO HAVES:
- Fluency in Korean
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote, USA
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Senior PR Manager, Financial Communications to help shape how the financial community understands our business, corporate strategy, investment thesis, and competitive positioning.
This role will sit within Communications and work closely with Investor Relations, Corp Dev, Legal, and executive leadership. You will translate business priorities and investor questions into clear external narratives, build trusted relationships with business and financial press, and create meaningful coverage opportunities around the company’s growth, market position, and financial milestones.
This is a hands-on media relations role for someone who understands how financial and business reporters think, enjoys building relationships with press, and can operate effectively in a fast-moving technology environment.
What you'll do:
- Develop communications strategies that strengthen understanding of Higgsfield’s corporate strategy, investment thesis, competitive positioning, and growth story.
- Cultivate and strengthen relationships with business and financial press, generate coverage opportunities, and manage day-to-day media relations.
- Translate investor and business priorities into external communications that help address gaps in market understanding and reinforce Higgsfield’s strengths.
- Generate executive media and positioning opportunities and support preparation for media and external engagements, including briefing materials, talking points, Q&As, prepared remarks, and amplification plans.
- Partner closely with Investor Relations, Corp Dev, Communications, Legal, and executive leadership on major financial and corporate announcements.
- Help shape storytelling around Higgsfield’s expanding market opportunity and long-term growth potential.
- Advise on high-stakes media situations, including sensitive financial stories, leaks, and fast-moving press inquiries.
- Stay close to business and financial reporters and understand what matters to them before bringing opportunities to executives.
Requirements:
- 7+ years of experience in corporate communications, financial communications, public relations, or a related field.
- Experience at a high-growth B2B SaaS or technology company.
- Previous experience at a leading financial or corporate communications agency
- Strong experience working directly with business and financial press.
- Demonstrated experience developing corporate or financial narratives and translating complex business topics into clear external messaging.
- Experience working in-house at a technology company, ideally with exposure to a publicly traded company or similarly sophisticated financial communications environment.
- Strong media relations skills and a track record of building trusted reporter relationships.
- Experience supporting executives in high-stakes media or external engagements.
- Strong judgment and the ability to operate effectively around sensitive or fast-moving company news.
- Excellent writing, messaging, and verbal communication skills.
- Strong cross-functional collaboration skills, including experience partnering with Investor Relations, Finance, Legal, or executive teams.
- Must be based in San Francisco and comfortable with a highly hands-on, relationship-driven approach to media.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $180,000 - $210,000, depending on experience, skills, scope, and location.
- Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Technical Project Manager
Location: San Diego
Hybrid / Onsite
The Senior Technical Project Manager is responsible for leading the planning and delivery of large, complex, and high-impact technical programs and cross-functional initiatives across SIE’s global People Technology platform.
This role operates as a senior individual contributor within People Technology Services (PTS), owning end-to-end program delivery and serving as the hands-on Scrum Master for the team’s established two-week sprint cadence. The role creates the governance, alignment, and delivery discipline needed to coordinate multiple workstreams, strengthen predictable sprint execution, and ensure strategic priorities translate into clear, executable plans.
Working within a globally consistent Agile product delivery model, the Senior Technical Project Manager partners with Human Resources, Payroll, Product Leads, Managers, Technical Leads, IT, Data, Security, vendors, and other cross-functional teams to align portfolio priorities, capacity, scope, timelines, decisions, and delivery outcomes. The role uses Jira, integrated delivery plans, dashboards, and sprint and program metrics to identify trends, advise leaders on trade-offs, and drive continuous improvement.
This role is suited for individuals who combine deep Agile, Scrum, and technical program management expertise with systems thinking, technical fluency, executive communication, and the ability to lead across teams, mentor others, and influence decisions without direct authority.
Key Responsibilities
Agile & Scrum Leadership
Serve as the hands-on Scrum Master for the People Technology Services Team, leading a consistent two-week sprint cadence and facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews or demonstrations, and retrospectives.
Own and continuously improve the team’s Agile operating rhythm, working agreements, backlog readiness standards, and sprint governance to strengthen focus, transparency, accountability, and predictable delivery.
Partner with Product Leads, Managers, and Technical Leads to align priorities, capacity, dependencies, and sequencing across project work, operational support, intake demand, and unplanned work before sprint commitments are made.
Facilitate clear sprint goals and realistic commitments; monitor progress, impediments, scope changes, carryover, and unplanned work, and lead timely resolution or escalation when outcomes are at risk.
Use retrospective insights and delivery data to identify systemic bottlenecks, ensure improvement actions have accountable owners, and measure whether changes improve flow, quality, and predictability.
Coach Product Leads, team members, and delivery partners on practical Agile and Scrum practices, reinforcing role clarity and shared accountability while adapting the framework thoughtfully to enterprise needs.
Technical Program Delivery Leadership
Lead large, complex technical programs and high-impact initiatives from discovery and business case through planning, execution, testing, deployment, stabilization, transition, and closure.
Establish program outcomes, scope, success measures, integrated roadmaps, milestones, governance, decision rights, delivery plans, and communication rhythms in partnership with sponsors and stakeholders.
Maintain integrated schedules, RAID and decision logs, dependency maps, resource plans, and action trackers, surfacing issues early and assigning accountable owners.
Orchestrate delivery across Product, Integrations, Data, Security, Architecture, Human Resources, Payroll, vendors, and other teams, ensuring workstreams remain aligned to shared outcomes.
Partner with technical leads to evaluate estimates, sequencing, architecture and integration dependencies, technical risks, and delivery options; drive resolution while respecting technical ownership.
Strategic Planning, Capacity & Dependency Management
Translate strategic priorities and portfolio commitments into realistic program, release, and sprint plans aligned with capacity, business value, technical sequencing, and operational needs.
Advise leaders on scope, sequencing, capacity, and trade-offs; establish governance for changes and prevent unplanned demand from destabilizing committed delivery.
Identify and manage complex cross-program dependencies, resource constraints, sequencing conflicts, and decisions; bring forward clear options, recommendations, and impact assessments.
Contribute to portfolio planning and governance by assessing initiative health, challenging assumptions, and recommending reprioritization or corrective action when needed.
Delivery Analytics & Executive Communication
Define and maintain Jira boards, integrated dashboards, and reporting standards that provide a reliable view of sprint execution, program health, milestones, dependencies, risks, decisions, and outcomes.
Use sprint and program metrics—including sprint goal achievement, committed versus completed work, carryover, throughput, cycle time, blocked work, milestone performance, and trend data—to improve forecasting and delivery decisions.
Translate complex technical progress, delivery risk, and cross-functional impacts into concise executive updates, decision materials, and data-backed recommendations for senior leaders and governance forums.
Identify systemic delivery trends and emerging risks across initiatives, leading practical improvements to planning, workflow, governance, and team predictability.
Required Qualifications
8+ years of technical project or program management experience leading complex software, platform, integration, or infrastructure initiatives.
Extensive experience as a hands-on Scrum Master for technical teams operating in recurring sprints and facilitating all core Scrum ceremonies.
Deep knowledge of Agile and Scrum, including backlog readiness, story decomposition, estimation, capacity planning, sprint goals, impediment management, retrospectives, team coaching, and continuous improvement.
Proven ability to lead large, complex, multi-workstream programs encompassing scope, roadmaps, schedules, governance, risks, dependencies, decisions, testing, change readiness, and release delivery.
Advanced planning tool (i.e. Jira) experience, including board and workflow design, sprint administration, queries, dashboards, roadmaps, and program-level reporting.
Demonstrated use of delivery data and sprint or program metrics to improve forecasting, influence priorities, communicate risk, and drive measurable improvement.
Strong technical literacy across the software development lifecycle, enterprise platforms, cloud services, and release practices, sufficient to lead technical delivery and understand complex dependencies.
Executive-level stakeholder management, facilitation, and communication skills, with the ability to translate between technical teams, business leaders, and senior decisionmakers.
Preferred Qualifications
Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), or comparable certification.
Experience within People Technology or HR Technology, including Workday or comparable enterprise platforms.
Experience with Jira reporting extensions or visualization tools such as eazyBI, Power BI, Tableau, or comparable platforms.
Demonstrated success mentoring others, resolving conflict, and influencing outcomes without direct authority in global, matrixed environments.
Experience coordinating globally distributed teams, strategic vendors, or enterprise programs with significant organizational change and cross-functional complexity.
Profile
Senior delivery leader and hands-on Scrum Master who creates structure, clarity, and momentum across complex initiatives without adding unnecessary process.
Operates as a senior individual contributor, owning high-impact outcomes while aligning teams to governance, strategy, and broader People Technology priorities.
Strong systems thinker and facilitator who connects portfolio priorities, sprint execution, technical dependencies, and business outcomes.
Practical and delivery-oriented, balancing disciplined Agile execution with the judgment and flexibility required in a dynamic enterprise environment.
Data-informed and skilled at turning Jira and program data into credible forecasts, executive insights, decisions, and improvement actions.
Technically fluent and able to engage credibly with architects and technical leads, challenge delivery assumptions constructively, and respect technical ownership.
Trusted advisor to Human Resources and technology leaders, with strong consulting, negotiation, communication, and problem-solving skills.
Comfortable leading through ambiguity, mentoring others, and influencing beyond immediate responsibilities in a global, evolving operating model.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$175,500
—
$263,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Kazakhstan; India; Georgia; Armenia; Azerbaijan
We are looking for a
Commercial & Pricing Analyst.
In this role, you will work daily with sales dynamics and margin performance across markets, suppliers, and partners. It is not just about reviewing numbers — it is about understanding what stands behind them: which processes, decisions, and business factors drive the trends. You will identify the root causes of performance changes, develop well-reasoned recommendations within existing pricing models, and support their implementation together with the commercial team. This position requires a data-driven mindset, confidence in working with large data sets, and the ability to structure information and make balanced decisions. The role involves a high level of autonomy and personal responsibility for the accuracy of conclusions and their financial impact on the business.
This is a remote position open to candidates based in or comfortable working within GMT+4 to GMT+6 time zones.
Monitor daily sales dynamics across multiple segments: brand, country, supplier, key company partners, suppliers, and business lines.
Analyze multiple core metrics in combination to get a comprehensive picture.
Work confidently with large datasets; identify key events and business changes behind the numbers and graphs.
Deeply immerse yourself in business processes and identify root causes for metric changes.
Develop solutions that drive positive trend-level changes.
Collaborate with other teams to implement agreed-upon decisions, provide well-reasoned justification for proposed measures, build action plans, and monitor results.
Present results clearly using charts and numbers.
Defend the company’s interests and provide well-reasoned refusals under pressure, when required.
Communicate daily with the commercial team, dive into the specifics of each market, collect feedback, structure and aggregate received information, and present it in summary form.
Ensure the quality of collected data, clarify and verify suspicious or potentially inaccurate information with related teams.
Process internal requests regarding price discrepancies with competitors, verify data accuracy, make pricing decisions, and issue discounts.
Requirements
1–3 years of experience in analytics, pricing, revenue management, commercial analytics, or related functions.
Previous experience in B2B travel pricing for partners, excluding hotel pricing, is highly desirable.
English proficiency at B2 (Upper-Intermediate) level or higher (both spoken and written).
Strong analytical skills: ability to work with multiple metrics and analytical tools simultaneously, understand business processes behind the numbers, pay close attention to details and identify root causes of changes.
Advanced Excel skills (cubes, pivot tables, complex formulas, charts).
Basic SQL skills: ability to read and modify existing queries, write simple queries to extract data from multiple tables.
Experience working with large data sets, high attention to detail, and structured/systematic thinking.
Experience with BI tools is a plus.
Benefits
Flexible schedules and the opportunity to work remotely.
An ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for onboarding and training, development of soft skills and leadership abilities.
Partial compensation for participation in external training and conferences.
Corporate English school: group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate rates on hotels and travel services.
MyTime Day Off – an extra non-working day with full compensation.
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Israel - Office - Tel Aviv
УдалённоseniorМосква; Чем нужно будет заниматься: Отвечать за P&L и коммерческий результат бизнеса: формировать планы роста, управлять выручкой, маржинальностью и unit-экономикой, контролировать выполнение целей Драйвить коммерческий рост — это ключевой фокус бизнеса сейчас: привлечекать новых клиентов, развивать существующую базу и усилять sales-функцию Управлять бизнесом как единой системой: синхронизировать продажи, маркетинг, клиентский сервис, продукт и партнёрства вокруг общих целей и KPI Развивать продукт вместе с командой разработки: определять приоритеты и roadmap исходя из потребностей рынка и клиентов, тестировать гипотезы, запускать новые продукты, фичи и AI-инструменты Развивать стратегические отношения с рекламными платформами и партнёрами — VK, Яндекс, Telegram, Avito и другими игроками рынка, включая новые финансовые и банковские партнёрства Удерживать и развивать ключевых клиентов и агентства: находить возможности для роста бизнеса внутри текущей базы, развивать referral-механику и долгосрочные отношения Строить сильную управленческую команду: нанимать и развивать руководителей, выстраивать зоны ответственности, систему целей, мотивации и принятия решений Повышать операционную эффективность бизнеса: заниматься бюджетированием, управленческой отчётностью, финансовыми процессами и устранять системные узкие мест Пожелания к кандидату: 5+ лет в senior leadership-роли с ответственностью за P&L, выручку или коммерческий результат бизнеса/направления Сильный коммерческий бэкграунд и хорошее знание рекламного рынка РФ: вы умеете привлекать крупных клиентов, строить отношения на уровне decision makers и превращать их в устойчивый рост выручки Опыт управления кросс-функциональным бизнесом или крупным направлением, где в зоне ответственности были коммерция, продукт и клиентский сервис Предпринимательское и продуктовое мышление: умеете видеть возможности для роста, быстро проверять гипотезы и превращать клиентскую потребность в продукт или бизнес-решение Сильная финансовая и аналитическая база: уверенно работаете с P&L, маржинальностью, unit-экономикой и принимаете решения на данных AI-native подход: активно используете AI в собственной работе и понимаете, как применять его для повышения эффективности процессов, команды и продукта Умеете строить команды через сильных руководителей, задавать понятные цели и создавать систему ответственности без микроменеджмента Высокая автономность, скорость и способность принимать решения в условиях неполной информации Опыт в ad-tech/mar-tech и понимание экосистемы российских рекламных платформ будет большим преимуществом Опыт запуска новых продуктов, каналов продаж или стратегических партнёрств — тоже плюс Что предлагают: Роль с реальным влиянием на бизнес
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
United States
УдалённоRemote, New York, United States, AMER
ГибридTokyo, Japan
УдалённоseniorRemote, USA; Must be based in San Francisco and comfortable with a highly hands-on, relationship-driven approach to media; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
seniorUnited States, San Diego, CA
УдалённоKazakhstan; India; Georgia; Armenia; Azerbaijan; This is a remote position open to candidates based in or comfortable working within GMT+4 to GMT+6 time zones