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Location: Paris, Remote Workplace: remote Introduction to the Team & Role As a Client Success Partner Coach (or CSP Coach), you will own the most critical customers in France and support, mentor and guide the CSPs that manage them. The Client Success Partners are guiding the learning and development strategies of our customers  through the 360Learning platform. They develop a strong relationship with each client and make sure our customers are satisfied, our contracts are renewed and our customers expand. As a Coach, your role is fundamental for the team: you are responsible for the development of every team member and the achievement of renewal and expansion of clients, for the largest accounts in the French market. Within 1 month, you will: Have started the new coach onboarding program Have defined your routine with each team member Pass the product pitch, competitor analysis and case study onboarding Establish yourself as the point of escalation on your team’s accounts Have familiarized yourself with the product, industry, and the internal tools designed for customer management at 360 Within 3 months, you will: Define a reliable forecast Define initiatives to fill any identified gaps in your team and with customers Report on risk, detailed product needs, retention, expansion and customer performance metrics as well as support on customer warning meetings Deliver the first quarterly performance review for your direct reports Have defined the OKRs for the next quarter Have defined a routine for working with the AMs / the product / the alliances / CS Ops Be autonomous on the account reviews Within 6 months you will: Make sure your team's CSPs will reach their targets Talk regularly with Decision Makers / HRs or L&D Directors Identify expansion with the AE on your team’s book of business Lead customer experience meetings to showcase how your customers are leveraging collaborative learning Identify and nurture customer advocates to produce influenced sales Have defined a vision/roadmap for your book of business for the next 12 months Depending on the context, you will also hire new teammates and ensure their successful onboarding in your team Within 12 months, you will: Be a go to resource on the most sophisticated usage of the platform from our most demanding French customers Define an annual roadmap for French strategic customer market, understanding competitors and opportunities for 360 Learning Work with teammates on their self career development Define career plans for each member of your team Be able to improve the support offered to our customers The Skill Set At least 10 years of extensive experience in Customer Success and 5 years in a Manager position Ability to find the middle ground between the product, learning and development strategy and champion collaborative learning to drive the French strategic business forward Understanding of French enterprise market dynamics (corporate culture, L&D trends, procurement) Strong negotiation and stakeholder management skills (C-level execs, HR/L&D leaders) Data-driven decision making (analyzing churn, adoption, and success metrics) Coaching and mentoring skills (developing junior/mid-level client success managers) Performance management & career development planning Fluent English (US/UK) / B2 level or equivalent (FR) Successful experience as a CSP coach (having achieved objectives over the last 18 months) Ability to conduct meetings with CEOs, Directors or COMEX members at a customer site Experienced in managing complex customer situations Ability to intervene in the pre-sales phase to promote and advise on the support required by the prospect Ability to rely on the right people internally to move a project forward or manage a conflict Excellent interpersonal skills Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance : Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Phone Screen with the Talent Acquisition Manager Discovery Meeting with the Senior Director of Customer Success Case study with the Chief Customer Officer and the Senior Director of Customer Success Meeting with the VP Sales Enterprise Culture Fit Meeting with the CEO Meet & greet with the CS team References & Offer ! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Responsibilities: — Support onboarding with PSPs, acquirers, EMIs & banks — Prepare and review KYB/KYC documents and applications — Coordinate cases from initial request through approval & go-live — Communicate with international partners, merchants & internal teams — Track requirements, deadlines and outstanding actions — Research and compare payment providers across markets Requirements: — 0.5–2 years’ experience in fintech, payments, banking, compliance, operations or client service — strong graduates/interns welcome — Basic understanding of KYC/KYB, payments, SEPA/SWIFT or acquiring — Excellent English and strong communication skills — Highly organized, detail-oriented and proactive — Comfortable managing multiple cases and follow-ups Benefits: — Fully remote work — International exposure — Structured learning — Increasing responsibility — Clear career path in payment & banking partnerships.

Location: Remote, Spain GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Strategic Account Executive, you’ll own a portfolio of strategic and large enterprise customers and prospects in Spain , helping them realize the full value of GitLab’s AI-powered DevSecOps platform. You’ll solve real business problems for senior stakeholders by breaking into net new enterprise accounts and expanding adoption within existing customers, using a consultative sales approach to connect their priorities with GitLab’s DevSecOps and AI capabilities. You’ll lead full-cycle, complex deals, collaborate closely with pre- and post-sales teams and strategic channel partners, and act as the voice of your customers by sharing their feedback and product ideas through GitLab’s public issue tracker. In your first year, you’ll be expected to build and execute focused account plans, establish a healthy, qualified pipeline, and drive successful evaluations and rollouts that set the foundation for long-term growth across your territory. What you’ll do Own a portfolio of strategic and large enterprise accounts in Spain , driving both new customer acquisition and expansion within existing customers. Lead complex, multi-stakeholder sales cycles from prospecting and qualification through evaluation, negotiation, and close using a consultative approach. Develop and execute focused account plans that connect customer priorities with GitLab’s AI-powered DevSecOps platform and GitLab Duo capabilities. Collaborate with Solutions Architects, Customer Success, Support, and Channel partners to run successful evaluations, rollouts, and long-term adoption of GitLab. Partner with strategic channel partners to plan and execute joint territory activities, co-selling motions, and campaigns that build and progress qualified pipeline. Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal product and go-to-market teams. Maintain accurate activity, pipeline, and forecast data, and contribute to win/loss reviews to continuously improve sales execution and territory strategy. Work with Marketing to shape and support account-based and regional campaigns tailored to priority accounts and key buying centers in your territory. What you’ll bring Experience managing and growing large, complex strategic or enterprise accounts, including both new logo acquisition and expansion of existing customers. Background selling software, developer tools, or related technology solutions to senior business and technical stakeholders in enterprise organisations. Skill in building and executing structured account plans, managing pipeline and forecast data, and coordinating cross-functional resources across pre-sales, post-sales, support, and channel partners. Ability to run full-cycle, multi-stakeholder sales processes using a consultative approach, from prospecting and qualification through evaluation, negotiation, and close. Effective communication and presentation skills, with the ability to translate customer needs into clear input for product, marketing, and technical teams. Familiarity with Git, software development tools, or application lifecycle management, and interest in learning GitLab’s DevSecOps and AI-powered platform. Alignment with GitLab’s values, including transparency, collaboration, and inclusion, with openness to bringing transferable experience from different industries or backgrounds. About The Team You’ll join a regional Strategic Sales team that focuses on GitLab’s largest and most complex customers in Spain . You’ll work closely with Solutions Architects, Customer Success, Support, and channel partners in a fully remote, asynchronous environment, using GitLab itself to plan, track, and document work across regions. We’re focused on helping enterprise customers standardize on GitLab at scale, navigate complex buying centers, and build long-term partnerships that align GitLab’s roadmap with customers’ business and technology goals. How GitLab Will Support You Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Canada, Remote Workplace: remote Introduction to the Team & Role As the Enterprise Sales Director for North America, you will lead new logo acquisition for organizations of 5,000+ employees, one of the most strategic and fastest growing segments of 360Learning's business. Reporting to the Chief Sales Officer, you will manage a current team of 4 high performing Account Executives and own a strategic pipeline built on 6 and 7 figure deals.360Learning has strong commercial traction in Enterprise North America. This is a critical, high visibility mission: we need a leader who can quickly reach full autonomy and bring the segment to the next level of ambition the company has set for this market.This is a hands-on coach role. You will directly support and, when needed, escalate into complex commercial cycles alongside your Account Executives, while also stepping back to read business and market trends and translate them into a clear strategic direction.   What You Will Do Within 1 month, you will: Complete your onboarding and ramp up on 360Learning's product, market positioning, and Convexity operating model Meet individually with each of your 4 Account Executives to assess their pipeline, deal status, and account coverage Review the existing Enterprise pipeline, forecast, and territory structure Build working relationships with your key cross-functional partners, mostly in Pre-sales, Product, Alliances (Partners) and Professional Services. Within 3 months, you will: Run weekly pipeline and forecast reviews with rigor and accuracy, providing clear, rational visibility to the Chief Sales Officer Identify the strengths and areas of improvement of each Account Executive and put in place a proactive coaching plan (call preparation, live deal support, debriefs) Play an active, hands-on role in strategic deal cycles, through escalation support and direct involvement in complex 6-7 figure ARR deals Work closely with BDRs to qualify opportunities and deepen strategic discovery around prospects' business pain points Start leveraging 360Learning's partner and alliances ecosystem to accelerate new logo acquisition Begin to achieve world class performance and hit quarterly targets Within 6 months, you will: Own a full strategic read of your market, translating business and market trends into clear deal prioritization decisions Be fully autonomous in driving the Enterprise North America segment toward the company's ambition in this market Be involved in hiring and onboarding new Account Executives as the team scales Have a proven track record of closing complex, strategic deals directly or through hands-on support of your team Meet and exceed quarterly sales targets with a clean, reliable forecast.    The Skill Set Proven 3+ year track record as a top performing sales leader in software or SaaS (experience in HR solutions is a real plus), with direct experience managing Enterprise Account Executives Demonstrated ability to close and support complex, strategic deals in the 6 to 7 figure range Strong coaching mindset: able to diagnose individual strengths and areas of improvement and act proactively rather than reactively Rigorous, data-driven approach to pipeline management and forecasting, with genuine attention to detail and hygiene Comfortable playing a hands-on role in commercial cycles, including escalation and direct deal support Experience collaborating cross-functionally with Pre-sales, Product, and Professional Services teams Familiarity with leveraging a partner or alliances ecosystem to support new logo acquisition Ability to hire, onboard, and set up new Account Executives for success A customer-first mindset, obsessed with impact rather than activity Comfortable with a written, asynchronous culture and a strong fit with our Convexity operating model Willingness to travel to meet prospects and attend trade shows Strong written and verbal communication skills in English What We Offer  Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈 Benefits/Perks: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚 Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠 Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L& find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆   Interview Process Call with the Talent Acquisition Manager  Interview with the Chief Sales Officer (hiring manager) Case study interview with the Chief Sales Officer & Sales Operations & EMEA VP Enterprise Sales Clarification Interview with a North American Sales Leader Culture Interview with 360Learning CEO References & Offer Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: Reporting to the Corporate Accounting Manager, this role is suited to a strong part-qualified accountant with relevant finance experience. You will take ownership of accurate accounting and reporting of SIEE actuals, primarily supporting Software Technology Operations, with a focus on Digital, Technology, & Information Svcs, Gaming, Developer & Future Technology and the Engineering team. You will work closely with Finance business partners and the central finance team to deliver a controlled month-end close, reliable reconciliations and clear variance analysis. Strong communication, organisation and prioritisation skills are essential. The role is predominantly Corporate Accounting, with scope of supporting Pricing responsibilities in future, which sit within the Stock Accounting team following handover. What you'll be doing: Financial Accounting related tasks: Prepare monthly Software Technology Operations cost centre journals, Accruals, Prepayments, Reclasses, Recharges, Capex Postings, Depreciation. In accordance with month end timelines. Review GL coding across key P&L accounts and ensure costs are allocated to the appropriate cost centres, profit centres and legal entities. Prepare, review and clear open balance-sheet items monthly, investigating differences and resolving outstanding balances promptly. Maintain the fixed asset register and support capital expenditure accounting, including capitalisation calculations, construction in progress, depreciation and amortisation specifically for Software Tech Ops team but also cover for our other teams. Support Accounts Payable with overhead-related queries, particularly those arising within Software Technology Operations. Assist business users with SAP-related accounting and reporting issues. Work closely with Software Technology Operations stakeholders through regular meetings to ensure accurate purchase order management, timely goods receipting and invoice submission, resolve accounting queries, maintain supporting documentation and respond to ad hoc requests. Provide GTO with relevant tax information relating to overhead costs and fixed assets. Support Internal Audit, SOX and External Audit with accurate general ledger data and supporting documentation within agreed timelines. Complete National Statistics questionnaires within required timelines. Identify and implement continuous improvements to accounting processes, supporting robust controls, appropriate segregation of duties, knowledge transfer and reduced key person dependencies. Meet regularly with business stakeholders to resolve accounting matters, maintain supporting documentation and respond to ad hoc requests. Cross-functional support across the team, with the flexibility to step into different responsibilities, provide cover during absences or busy periods, and build a broad understanding of the team’s activities within the Corporate Accounting Team. Stock Accounting / Pricing support: Support Pricing responsibilities within the Stock Accounting team for approximately one day per week, following agreed handovers, to support continuity and enable the transition from temporary resource coverage. What we’re looking for: Part-qualified accountant studying towards ACCA, ACA or CIMA. At least two years’ relevant experience within a finance team ; two to three years’ experience is preferred. We are a large multination company with some cross overs with wider Europe, US and Japan, so any experince working within a multinational would be useful. Prior experience of accounting for IT, R&D or Engineering operating expenditure (Opex) and Capex experience preferred. Systems literate – with experience of SAP and Business Warehouse preferable. Intermediate Excel skills Experience of contributing to a controlled, well-ordered financial close, including journals and balance-sheet reconciliations. Ability to work within a time pressured environment and to strict deadlines. S trong time-management and organisational skills Good communication skills Experience of working closely with non-finance business stakeholders and building effective working relationships across the organisation is preferred, particularly within technology or engineering functions. A proactive and conscientious working attitude, as well as ability to use initiative. Accuracy and attention to detail to ensure accurate reporting. Benefits Discretionary bonus opportunity Hybrid Working (within Flexmodes) Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote, Spain GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Strategic Account Executive, you’ll own a portfolio of strategic and large enterprise customers and prospects in Spain , helping them realize the full value of GitLab’s AI-powered DevSecOps platform. You’ll solve real business problems for senior stakeholders by breaking into net new enterprise accounts and expanding adoption within existing customers, using a consultative sales approach to connect their priorities with GitLab’s DevSecOps and AI capabilities. You’ll lead full-cycle, complex deals, collaborate closely with pre- and post-sales teams and strategic channel partners, and act as the voice of your customers by sharing their feedback and product ideas through GitLab’s public issue tracker. In your first year, you’ll be expected to build and execute focused account plans, establish a healthy, qualified pipeline, and drive successful evaluations and rollouts that set the foundation for long-term growth across your territory. What you’ll do Own a portfolio of strategic and large enterprise accounts in Spain , driving both new customer acquisition and expansion within existing customers. Lead complex, multi-stakeholder sales cycles from prospecting and qualification through evaluation, negotiation, and close using a consultative approach. Develop and execute focused account plans that connect customer priorities with GitLab’s AI-powered DevSecOps platform and GitLab Duo capabilities. Collaborate with Solutions Architects, Customer Success, Support, and Channel partners to run successful evaluations, rollouts, and long-term adoption of GitLab. Partner with strategic channel partners to plan and execute joint territory activities, co-selling motions, and campaigns that build and progress qualified pipeline. Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal product and go-to-market teams. Maintain accurate activity, pipeline, and forecast data, and contribute to win/loss reviews to continuously improve sales execution and territory strategy. Work with Marketing to shape and support account-based and regional campaigns tailored to priority accounts and key buying centers in your territory. What you’ll bring Experience managing and growing large, complex strategic or enterprise accounts, including both new logo acquisition and expansion of existing customers. Background selling software, developer tools, or related technology solutions to senior business and technical stakeholders in enterprise organisations. Skill in building and executing structured account plans, managing pipeline and forecast data, and coordinating cross-functional resources across pre-sales, post-sales, support, and channel partners. Ability to run full-cycle, multi-stakeholder sales processes using a consultative approach, from prospecting and qualification through evaluation, negotiation, and close. Effective communication and presentation skills, with the ability to translate customer needs into clear input for product, marketing, and technical teams. Familiarity with Git, software development tools, or application lifecycle management, and interest in learning GitLab’s DevSecOps and AI-powered platform. Alignment with GitLab’s values, including transparency, collaboration, and inclusion, with openness to bringing transferable experience from different industries or backgrounds. About The Team You’ll join a regional Strategic Sales team that focuses on GitLab’s largest and most complex customers in Spain . You’ll work closely with Solutions Architects, Customer Success, Support, and channel partners in a fully remote, asynchronous environment, using GitLab itself to plan, track, and document work across regions. We’re focused on helping enterprise customers standardize on GitLab at scale, navigate complex buying centers, and build long-term partnerships that align GitLab’s roadmap with customers’ business and technology goals. How GitLab Will Support You Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. The difference you’ll make You’ll sit in the Workforce Planning team, reporting to the Head of Strategic Workforce Planning & Optimisation. Working with Operations, Business Process Outsourcing (BPO) partners, Training and Quality, you’ll create accurate, cost-effective schedules that balance customer demand, employee needs and development time. The team connects customer demand with operational capacity, helping the wider business make informed staffing decisions. By improving coverage, schedule accuracy and the use of available hours, you’ll support loveholidays in ensuring we provide excellent customer service while meeting our commercial performance objectives. Workforce Planning is part out of our Customer Experience department, supporting the teams who engage daily with our travelers across a full range of services and channels in all our markets This sits within our Business function, where customer understanding, supplier relationships and commercial judgement come together. By staying close to customer needs, market opportunities and commercial performance, Business teams help shape the loveholidays proposition and turn insight into better outcomes for customers, suppliers and the business. Your day-to-day: - Build, validate and publish schedules on time, using demand forecasts, skills and staffing requirements to optimise shifts, breaks and coverage, control costs and hand over risks to Operations and real-time teams. - Coordinate BPO schedule delivery and shared work across sites and vendors, maintaining a consolidated view of coverage, challenging gaps and driving corrective action. - With a customer-focussed mindset. partner with Training, Quality and Operations to schedule coaching, learning and other offline activities where capacity allows, meeting development needs while minimising customer impact. - Manage leave allocation and tracking within agreed limits, reconcile records with the People Operations team, and keep employee skills, hours and working arrangements accurate in the Workforce Management (WFM) system. - Amend task allocations within schedules in a flexible manner, and in conjunction with real time analysts, in response to incidents and issues that may otherwise impact on service outcomes - Own WFM scheduling configuration and user support, troubleshoot issues, test changes and validate outputs, while maintaining clear guidance and improving processes. - Use coverage and performance data to negotiate practical and innovative solutions with Operations, balancing service, cost and employee needs within workplace rules, policies and approval limits, while protecting employee information. - The scope of work includes scheduling for up to 100 internal agents and their line managers across 4–8 business functions, and monitoring and coordinating schedule delivery and coverage across 2–3 BPO vendors, 3–6 sites and more than 500 vendor agents. Your skillset: - A thorough understanding of contact centre operations, with hands-on experience creating and maintaining contact centre schedules in a WFM platform, including configuration, troubleshooting and output validation. Calabrio experience is highly valued. - Understanding of interval-level demand, staffing, service levels, shrinkage, occupancy and multi-skilled coverage, with sound judgement about service and cost trade-offs. - Strong analytical skills and confident use of spreadsheets (eg Google Sheets or Excel) or equivalent tools to spot trends and/or performance gaps, reconcile data, assess coverage, identify opportunities and explain recommendations. - Accountable, with high standards for your own work and that of others, showing attention to detail when handling employee and leave records, and in applying contractual working arrangements, shift and break rules consistently. - Action-focussed, with strong organisation and ownership, and the ability to meet schedule publication deadlines and manage competing priorities across teams, sites or partners. - Clear communication, negotiation and stakeholder management skills, including having a growth mindset and the confidence to challenge requests constructively, escalate risks and support WFM users as we strive to work better than yesterday. - You are collaborative and inclusive, sharing your expertise, collaborating with others to get the The interview journey: 1. Intro with a member of the Talent Acquisition team - 30 mins 2. 1st stage with Hiring Manager - 45 mins 3. Final stage with key stakeholder/s including an analytical competence activity, in office - 1 hour Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: We are looking for an Associate Paid Media Planner to join our Global Media team, supporting paid media campaigns across PlayStation’s global games portfolio. This is an opportunity for someone early in their media career to work on high-profile campaigns and collaborate with internal teams, external partners and media agencies. Working alongside experienced planners, you will contribute to the development and evaluation of media plans, helping translate marketing objectives, audience insights and investment priorities into effective media activation. You will also support campaign delivery, performance reporting and optimisation across markets and channels. We are looking for someone organised, analytical, curious and eager to develop their media planning expertise in a global environment. What you'll be doing: Media Planning & Campaign Delivery Support the planning and delivery of global paid media campaigns across PlayStation’s games portfolio. Contribute to the development of media plans, working with internal stakeholders and agency partners to translate marketing objectives and audience insights into effective channel, audience and investment recommendations. Evaluate media recommendations across markets, audiences and channels, identifying opportunities to improve plans and ensure alignment with campaign objectives, audience priorities and budgets. Coordinate planning milestones, approvals and launch requirements, escalating issues when needed. Apply media planning fundamentals, including audience targeting, channel selection, reach, frequency and budget allocation, to inform recommendations and improve campaign effectiveness. Maintain accurate campaign documentation, trackers and planning materials. Agency & Stakeholder Collaboration Coordinate agency deliverables, track progress and follow up on outstanding actions. Build and maintain productive relationships with internal and external stakeholders to support effective collaboration and campaign delivery. Support campaign updates, planning presentations and stakeholder communications. Capture market feedback and help coordinate requirements across global and local teams. Identify and escalate delivery risks, delays or missing information to senior planners. Campaign Performance & Measurement Support monitoring of paid media performance against agreed objectives and KPIs. Consolidate campaign reporting, performance updates and post-campaign analysis with agency and measurement teams. Identify emerging performance trends, learnings and potential improvements for discussion with the wider team. Develop an understanding of how media investment contributes to brand and commercial outcomes. Document and share campaign learnings. Planning Processes & Continuous Improvment Maintain planning templates, campaign trackers and reporting processes. Help keep budgets, timelines, deliverables and decisions visible to the team. Contribute ideas to simplify workflows and improve collaboration. Stay informed about digital media, advertising platforms, gaming and emerging technologies. Build familiarity with data, reporting and AI-enabled tools for day-to-day planning. Support wider media initiatives, including the Retail Media Centre for Enablement (C4E), working with internal teams and agency partners to improve capabilities, processes and ways of working. Support the development of retail media reporting, benchmarks and best practices, helping identify opportunities to improve campaign effectiveness. Key Performance Indicators Deliver assigned planning tasks accurately and on time, supporting successful campaign launches. Contribute thoughtful, data-informed recommendations that help improve media plans and campaign effectiveness. Maintain clear and current campaign documentation and trackers. Build effective relationships with internal stakeholders and agency partners. Support timely and accurate reporting, contributing useful observations and learnings. Identify and communicate potential delivery risks in a timely manner. Demonstrate ongoing development in planning knowledge, analytical skills and independent judgement. What we're looking for: 2+ years of relevant experience in paid media, media planning, digital marketing or a related discipline. Foundational understanding of paid social, online video, programmatic display and paid search. Familiarity with campaign objectives, audience targeting, media planning principles and performance metrics. Experience supporting campaign planning, activation, reporting or optimisation. Strong organisation, attention to detail and ability to manage multiple deadlines. Good analytical skills and working knowledge of Microsoft Excel and PowerPoint. Clear written and verbal communication skills and a collaborative, proactive approach. Willingness to learn, ask questions and take on new responsibilities. Preferred Qualities: Experience within a media agency, particularly digital or integrated media planning. Exposure to multi-market or international campaigns. Familiarity with media planning tools, reporting platforms or digital advertising platforms. Interest in gaming, entertainment, technology or consumer marketing. Experience using AI or automation tools to improve productivity or analysis. A degree or equivalent relevant professional experience. Benefits: Discretionary bonus opportunity Hybrid working model (FlexModes) Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Belgrade, Serbia; Yerevan, Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Tbilisi, Georgia; Moscow, Russia; St. Petersburg, Russia Workplace: remote At NOVACARD, we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control — all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: We are looking for a Middle .NET Developer to join the Engagement team. You will be responsible for API development, integration with external and internal systems, database design, and performance optimization. This is an active engineering role with a focus on backend architecture, system scalability, and clean code. Key Responsibilities: Develop and maintain backend services and APIs for integration with internal and external systems Develop and maintain existing solutions Design and optimize relational database structures Analyze software performance and optimize backend code and database queries Participate in system architecture design Work closely with analysts and other teams to deliver tasks Ensure code quality, maintainability, and adherence to engineering practices What We Expect: English proficiency at B2 or higher (confident reading of technical documentation and working communication) Commercial experience developing distributed systems in C# Deep understanding of distributed systems patterns Experience with generic programming and building reusable components Excellent SQL knowledge and ability to write complex queries Hands-on experience integrating with external APIs (JSON-based) Commercial experience with Docker Knowledge of SOLID principles, event delivery guarantees, and EDA (Event-Driven Architecture) Understanding of information security fundamentals (network security and web application security) Experience with collaborative development using Git Nice to Have: Production experience with Kubernetes (K8s) Experience setting up CI/CD pipelines using Ansible, Terraform, etc. Knowledge of DevOps practices and Infrastructure as Code principles Experience with message brokers (Kafka, RabbitMQ) Experience in banking, fintech, or e-commerce products Understanding of microservices architecture principles What We Offer: Fully remote work format Opportunity to work in an international team on a large-scale financial product A data-driven environment where your contributions have a real impact

Responsibilities: — Participate in the development and improvement of master data management procedures and processes within SAP. — Maintain, update, and control master data including vendors, employees, GL accounts, cost centers, purchase orders, and contracts. — Coordinate master data integration and consolidation activities. — Ensure the accuracy, quality, and reliability of SAP master data. — Provide SAP-related support and prepare data for budgeting and reporting purposes. — Assist in developing reporting systems to monitor Finance Operations and other business units. — Ensure compliance with internal controls, documentation requirements, and audit standards. — Contribute to continuous improvement initiatives and achievement of department KPIs. — Perform other duties and special assignments as required. Requirements: — Bachelor's degree in Finance, Economics, or a related discipline. — Minimum 3 years of experience in finance or accounting. — Knowledge of Oil & Gas industry practices. — Experience working with SAP or similar ERP systems. — Understanding of international accounting principles and standards. — Fluent in Kazakh, Russian, and English, with strong communication skills and the ability to work effectively in a multicultural environment. — Strong analytical, organizational, and problem-solving abilities.

About the Role This is a hands-on engineering position combining software development, solution design, prototyping, and direct customer interaction. You will work closely with enterprise customers to understand their operational processes, existing systems, technical constraints, and business pain points — and then help translate those needs into practical technical solutions. The role is ideal for someone who is technically strong but also comfortable working directly with business and technical stakeholders. What You Will Do — Work directly with enterprise customers to understand workflows, systems, and pain points — Gather and clarify requirements with business and technical stakeholders — Translate ambiguous business needs into technical solutions — Build prototypes, integrations, and production-ready functionality — Design and implement APIs and system integrations — Work with databases and data integration flows — Support cloud-based solution design and implementation — Explain technical decisions, trade-offs, and architecture clearly to customers — Collaborate with internal engineering and delivery teams — Take ownership of solutions from initial discovery through implementation — Participate in customer meetings and occasional business trips to Paris MUST HAVE — Strong software engineering / programming background — Hands-on experience building production systems — Experience with APIs and system integrations — Strong understanding of databases and data integration — Experience with cloud platforms and services — Ability to prototype and implement solutions quickly — Strong problem-solving skills and ability to work with incomplete or evolving requirements — Excellent customer-facing communication skills — Confidence working with both technical and non-technical stakeholders — Ability to ask the right questions and explain technical concepts clearly — Availability for occasional business travel to Paris Nice to Have — AI / Machine Learning experience — LLM-based applications — AI Agents / Agentic workflows — RAG or GenAI integrations — Experience in consulting, solutions engineering, technical presales, or customer-facing engineering — Enterprise integration or digital transformation projects What We’re Looking For We are looking for someone who is not only a strong engineer, but also comfortable being close to the customer. You should enjoy understanding how a business actually works, identifying what needs to be improved, and turning that understanding into a practical technical solution. Conditions — Location: EU — Business travel: occasional trips to Paris, fully covered by the company What We Offer — Small-company feel within a fast-growing international environment — Friendly, collaborative, and mission-driven team — Fully paid business trips to Paris — 25 calendar days of vacation + 5 additional paid sick days — Medical insurance — Corporate English courses — Corporate events and team-building activities — Support with professional certifications — Reimbursement for professional courses and training — Long-term international projects — Opportunities for professional and technical growth

Location: Buenos Aires, Argentina; Ciudad de México, Mexico; Bogotá, Colombia; Moscow, Russia; Belgrade, Serbia; Caracas, Venezuela, Bolivarian Republic of Workplace: remote At NOVACARD , we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico , designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit , only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: We are looking for a strong Product Manager to lead cross-sell strategy and execution for our cash loans and credit lines portfolio in the Near Prime segment. You will be fully responsible for driving incremental product adoption among our existing customer base, maximizing share of wallet, and designing seamless multi-product journeys. This role demands the ability to balance customer lifetime value, data-driven offer design, and business profitability. The role is mostly remote, with business trips when required. Key Responsibilities: Develop and own the cross-sell strategy and roadmap for Cash Loans and Credit Lines, identifying high-potential customer segments for multi-product adoption. Design targeted cross-sell value propositions that sit at the intersection of customer needs, product eligibility, tech feasibility, and financial return. Own the cross-sell P&L and track core metrics: cross-sell take-up rate, products-per-customer ratio, time-to-second-product, incremental revenue per customer, activation and usage of the second product, and overall LTV uplift. Architect end-to-end cross-sell customer journeys — from in-app triggers and pre-approved offers to seamless onboarding for a second product — ensuring a frictionless experience that deepens engagement. Identify and build partnership integrations (online/offline retailers, ecosystems) that serve as cross-sell channels or co-branded triggers for existing customers. Continuously analyze and optimize unit economics (UE) of cross-sell initiatives, balancing acquisition-like incentives with long-term portfolio profitability. Build and manage the cross-sell product management process, define a success matrix for cross-sell initiatives, and run a prioritized experimentation roadmap. Work cross-functionally with risk, marketing (CRM, lifecycle), IT, finance, and legal teams to align cross-sell campaigns with credit policies, communication governance, and tech delivery (both locally and with HQ). Drive continuous improvement of the cross-sell customer journey (CJM), ensuring that every touchpoint reinforces trust and value, and that new features meet cost, quality, and performance targets. Key Requirements: Solid experience in consumer lending (Cash Loans, Credit Lines, Credit Cards, PDL, or other unsecured credit) on the business or risk management side — mandatory. Proven track record of driving cross-sell, up-sell, or multi-product adoption in a financial services or fintech environment is a strong advantage. Deep understanding of adjacent functions: risk management, lifecycle marketing, and IT. Strong upper-intermediate English (both spoken and written) — required for regular communication with international teams and HQ. Powerful analytical skills, ability to frame cross-sell as a product discipline, out-of-the-box thinking, and flexibility. Comfortable managing multiple experiments and initiatives simultaneously. Genuine curiosity about customer behavior, openness to new ideas, and advanced communication and stakeholder management skills. What We Offer Remote work format, with office/on-site options when needed. Official employment under local labor law; contractor arrangements available for candidates from other countries. The opportunity to define and scale the cross-sell function in a high-growth Near Prime lending business. A data-driven, experimental culture where your hypotheses directly translate into measurable revenue and customer satisfaction gains. Autonomy to build cross-sell processes from scratch and collaborate with an international team shaping the future of credit in Mexico.

Location: Remote - Europe; Remote - United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The IP Backbone TPM coordinates the planning and delivery of Nebius’s global IP backbone and Internet edge. The role connects data center launches, customer and platform demand, IP architecture, network engineering, procurement, and external providers so that sites have the routing, transit, peering, hardware, and address resources needed for service readiness and growth. The TPM is accountable for end-to-end project coordination: defining scope with technical owners, building integrated plans, tracking dependencies and risks, driving decisions to closure, and confirming handover. Network Architecture and Engineering own technical standards and design decisions; engineers lead implementation. The TPM keeps those workstreams aligned and ensures the required outcomes are delivered. Nebius Regions and HQ In summer 2026, we introduced the concept of regions to remove dependence on the Amsterdam HQ and speed decision making. The regional change applies to procurement, logistics, and IT datacenter operations. Network infrastructure remains an HQ function because its architecture and design affect all sites. Position Scope Please note that Nebius is in a state of rapid growth. Due to this, the scope and responsibilities of the role will constantly evolve based on business and team needs. Site and PoP Readiness Coordinate IP connectivity due diligence for new data center and PoP locations. Confirm the planned site role in the backbone and the required connectivity to regional and Super PoPs. Track site dependencies such as rack space, power, security, cross-connects, cabling, hardware delivery, and carrier access. Coordinate PoP build plans with IP Engineering, Layer 1 Planning, Data Center Operations, , Security, and Procurement. Identify the boundary between IP and Layer 1 work early, including transport handoffs, demarcation points, and ownership of cross-connects. Confirm that IP equipment and provider services are ready for installation, testing, and operational handover. IP Connectivity Planning Coordinate plans for IP transit, peering, private interconnects, and backbone connectivity in line with the global network strategy. Track provider requirements, site availability, port capacity, cross-connects, delivery dates, commercial terms, and technical acceptance criteria. Work with Procurement and network architects to gather and review ISP information using the provider qualification checklist. Use the completed assessment and architect input to support provider selection and record the decision and any conditions. Plan connectivity for new data center launches, including the required paths from the front-end fabric to the Nebius backbone, transit providers, cloud on-ramps, and peering locations as applicable. Maintain an integrated view of circuit, port, router, optics, and cross-connect dependencies so that a delivered service can be activated end to end. Coordinate capacity growth and diverse connectivity plans before demand or a new launch creates a service constraint. Internet Routing Resources and Security Coordinate the lifecycle and accurate records for Nebius IPv4 and IPv6 address allocations, assignments, and utilization. Maintain an operational view of ASN use and dependencies across regions, PoPs, transit providers, peers, and customer-facing services. Coordinate the creation, review, and maintenance of AS-SETs, route objects, and ROAs with the responsible technical owners and relevant registries. Track RPKI and IRR readiness as part of provider onboarding, routing changes, and new-site launches. Coordinate remediation of resource or routing-security issues with Network Engineering and external providers. Backbone Hardware and Supply Maintain a forward-looking view of IP backbone hardware demand based on PoP builds, data center launches, capacity plans, and approved architecture. Coordinate hardware planning and delivery for routers, line cards, optics, spares, software entitlements, and related components. Standard platforms are Juniper MX304 routers for peering borders, Juniper PTX10002 routers for data center borders, and Cisco 8000 Series routers for Cloud Interconnect (CIC) and cloud on-ramps. Work with IP Engineering to translate approved designs into complete, validated bills of materials and deployment requirements. Track forecasts, purchase requests, supplier commitments, lead times, delivery allocations, and regional logistics with Network Supply and Procurement. Coordinate supply for PoP out-of-band equipment (currently MikroTik, with future SD-WAN platforms under consideration), console access, and PoP management networks. Security appliances are outside this role’s hardware scope. Identify supply risks early and coordinate mitigation options with technical owners, procurement, and project stakeholders. Keep project schedules aligned with hardware readiness, site readiness, and service activation milestones. Delivery and Launch Coordination Build and maintain integrated delivery plans for IP backbone projects, PoP builds, provider services, and data center launches. Coordinate work across IP Architecture, IP Engineering, Layer 1 Planning, Data Center Operations, Construction, Security, Procurement, and providers. Define milestones, prerequisites, owners, acceptance criteria, and handover requirements for each workstream. Drive resolution of blockers and escalate risks that could affect site launch, customer commitments, capacity, or network resilience. Coordinate testing, service activation, routing turn-up, documentation, and operational handover with the engineering and operations teams. Maintain clear status reporting for project scope, schedule, dependencies, decisions, risks, and actions. Operations and Capacity Management Track IP backbone and Internet edge capacity against forecast demand, data center growth, customer requirements, and platform launches. Coordinate port, router, transit, peering, address-resource, and hardware expansion before capacity constraints affect service readiness. Maintain accurate records of PoPs, providers, circuits, ports, ASNs, address allocations, AS-SETs, ROAs, and deployment status in the agreed systems of record. Support incident follow-up and provider escalations when delivery or service issues affect backbone availability. Review completed projects with technical and operations teams, capture lessons learned, and improve planning and handover processes. Support ongoing improvements to resiliency, routing security, provider diversity, and operational readiness. Working Boundaries with Layer 1 Planning IP and Layer 1 TPMs share delivery responsibility for PoP and data center connectivity projects. The IP TPM coordinates the IP service outcome: routing, transit, peering, IP address resources, IP hardware, and service activation. The Layer 1 TPM coordinates the physical and optical transport outcome: fiber routes, wavelengths or dark fiber, DWDM systems, ILAs, and the transport path to the agreed handoff. For shared projects, the two TPMs should maintain one integrated milestone plan, agree the service demarcation and handoff points with engineering, and assign a clear owner to each dependency. Technical design and configuration decisions remain with the relevant architecture and engineering owners. Internal Operating Context Nebius infrastructure supports Nebius Cloud Platform, Nebius Token Factory, Meta, Microsoft, and selected bare-metal customers. The IP backbone TPM works with product and infrastructure stakeholders to translate Nebius Cloud launches and requirements into deliverable connectivity plans. This scope covers Nebius Cloud by default; Internet access for a bare-metal customer is included when that customer specifically requests it. Cloud Interconnect requirements may require dedicated on-ramp planning. For provider onboarding, Procurement coordinates the commercial process and issues the qualification questionnaire. The TPM coordinates technical due diligence with Backbone Architecture and Engineering, tracks completion, and records the approval decision and follow-up actions. The TPM coordinates the provider assessment and selection process with Procurement and the network architects, using the qualification checklist and architect input to reach and document the decision. Security Project Coordination The TPM may coordinate IP security and DDoS-related projects that affect the backbone or Internet edge. Security Architects lead these projects and own the security architecture and technical decisions. The TPM coordinates scope, dependencies, milestones, risks, stakeholder communication, and delivery handover with Security, Network Architecture, Engineering, Procurement, and providers as needed. Key Collaborators Function Typical contribution IP / Backbone Architecture Defines architecture and technical standards; provides technical input to provider selection and design decisions IP Engineering Owns detailed design, configuration, implementation, testing, and technical handover Front End Fabric Deploy Team Ensures that OOB connectivity is ready, and that CAB + Border related deploy work is completed and unblocks this team. Layer 1 Planning / DWDM Engineering Delivers transport connectivity and coordinates shared PoP or site dependencies Network Supply and Procurement Forecasts and sources hardware and services; coordinates provider qualification and commercial processes Data Center Operations and Construction Delivers site access, space, power, cabling, cross-connect, and readiness dependencies Product and customer teams Provides launch dates, demand forecasts, and customer or platform requirements Security Architects Lead IP security and DDoS projects and own security architecture decisions ISPs, peers, exchanges, and cloud providers Deliver transit, peering, interconnection, and related services About Nebius Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023). Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us! Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $180,000 — $230,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Responsibilities: — Execute recurring financial accounting tasks with attention to supporting documentation. — Identify inefficiencies and suggest improvements to scale workflows related to payment runs and monitoring balance movements across bank accounts, custodians, exchanges, and stablecoin wallets. — Verify transfers using blockchain explorers such as Etherscan. — Organize working papers and maintain a structured audit trail that meets institutional requirements. Requirements: — Proven experience in financial accounting, preferably in a multi-entity or international environment with responsibilities in IFRS and financial accounting operations. — Ability to execute recurring tasks with a sharp eye for supporting documentation. — Mindset focused on identifying inefficiencies and improving workflows. — Knowledge of blockchain explorers (e.g., Etherscan). — Experience with or strong desire to learn crypto sub-ledgers like Cryptio, Cryptoworth, or Tres. — Experience in organizing working papers and maintaining audit trails. Benefits: — Compensation is negotiable. — Full-time remote position. The company is a startup developing the first-ever ‘internet bond’ and a new Ethereum-based stablecoin USDe that achieves stability by hedging price exposure through shorting Ethereum using perpetual swaps.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE You’ll design user experiences across integrated hardware and software, considering how people interact with a product across multiple touchpoints. The role spans B2B and B2C products, including complex, data-heavy systems where the product is a specialised tool not just a set of screens. You’ll turn complex data and workflows into intuitive visuals, help establish clear design system guidelines, and work with external agencies and internal teams to apply them. You’ll also partner closely with engineers to understand technical constraints and feasibility, helping define and solve problems with business impact and operational efficiency in mind. The work may extend beyond established systems such as traditional AMRs and autonomous robotics. You’ll be expected to learn the underlying technical details and bring a thoughtful design approach to new challenges.     WHAT YOU'LL DO - Design high-quality user experiences across integrated hardware and software, considering interactions across multiple touchpoints. - Work across B2B and B2C environments, designing for complex products and specialised tools. - Translate data-heavy experiences into clear, intuitive visuals. - Establish clear design system guidelines and communicate them effectively to external agencies. - Lead collaborative workflows with external partners and internal teams. - Work closely with engineers to understand technical constraints and assess feasibility. - Proactively define and solve problems, balancing business impact with operational efficiency. - Learn the technical details behind complex solutions, including systems beyond traditional AMR and autonomous robotics.   WHAT WE'RE LOOKING FOR - A proven track record in UX/UI design across B2B and B2C products. - Experience designing hardware-integrated products or data-heavy systems. - A deep structural understanding of design systems, with hands-on experience organising and communicating them to external teams or agencies. - Strong analytical and problem-solving skills, including the ability to distinguish business impact from aesthetics and avoid design fixation. - High-level UI visual execution, UX research skills, and the ability to clearly explain design rationale. - Strong communication skills for working across disciplines, especially with engineers. - Curiosity about software architecture and the drive to understand technical systems in depth. - 7+ years of experience, ideally across both startups and established companies.   Preferred Qualification - Robotics, AMR, or integrated hardware and software solutions. - Complex B2B SaaS or applications designed for professional use. - Co-building design systems with engineers or handing design systems off to engineering teams.   WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Limassol, Cyprus Workplace: on-site Mayflower creates digital entertainment products used by millions of people worldwide. We combine technology, product thinking, and experimentation to build experiences that engage a global audience and shape the future of online entertainment. We are looking for a Business Analyst to work on new product features at an early stage. Your starting focus will be detailed descriptions of selected new features. As part of our Business Analysis team, you may also work with delivery teams on requirements. Responsibilities Early-Stage Feature Analysis: Turn early product ideas into clear, structured descriptions: the problem, how the solution works, its advantages and alternatives. Requirements Elicitation: Gather and validate information from product managers, designers, and engineers. Separate confirmed facts from open questions. Technical Understanding: Understand the technical solution proposed by Engineering well enough to describe it accurately. Cross-functional Alignment: Work directly with Product, Design, Engineering, and Legal. Keep everyone aligned on what is needed and when. Requirements Lifecycle: Keep descriptions and requirements up to date as decisions change. Hand context over clearly when work moves to another team. AI-Assisted Analysis: Use approved AI tools to speed up analysis and documentation while verifying the output and remaining accountable for its accuracy. You’ll thrive here if you have Experience: 5+ years as a Business Analyst or Systems Analyst in software product development, working closely with cross-functional teams. Strong BA Craft: Demonstrated ability to structure ambiguous problems, define business rules, and produce clear, testable requirements. Elicitation: Ability to get precise information from busy experts and turn vague ideas into structured descriptions. Technical Literacy: Solid understanding of client–server systems, APIs, data flows, and integrations. Precise Writing: Clear, structured writing. Able to explain how something works step by step, with diagrams where they help. Independence: Able to drive several topics at once with little supervision. English: Advanced (C1) or higher, especially in writing. Documentation and discussions are in English. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Fully covered sports benefits, and also access to in-house electric scooters. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A culture of recognition: a peer reward program to celebrate your contributions. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Recruitment process HR interview (40 min). Test task. Technical interview (1.5 hours). Final interview (1 hour). Recommendations check. Job Offer.

Location: Bangalore - Engineering Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Your mission We see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And thatʼs not just words on the walls. Eliminating time-consuming tasks means people get to do more of what they love. Itʼs an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement. We make software robots, so people donʼt have to be robots. Would you like to be part of this journey? At UiPath's Site Reliability team, we build the platforms and systems the entire company depends on to deliver on our compliance and SLA promises to customers. These span services and tools that enforce cloud access policies, cost governance, observability, operational excellence, and reliability across UiPath. We are scaling each of these pillars, and building the next generation of capabilities on each, powered by AI. This is a software engineering role. You will not be the person who identifies a reliability gap and files a ticket for another team to fix. You are the engineer who identifies the gaps across teams, designs the system that closes it, builds it, ships it, and drives its adoption — often by doing the integration work yourself rather than asking other teams to come to you. You build platforms that other engineers depend on in their critical path, and you hold yourself accountable to outcomes, not outputs. You treat every system you ship as a product: you put it in front of users early, seek feedback aggressively, and iterate until it delivers real results. If adoption is slow, you donʼt blame the docs — you sit with the team, understand the friction, and remove it. What you will be doing at UiPath As a Principal Software Engineer, you will - Design, engineer, and build SRE platform systems and capabilities with cutting-edge AI, treating them as products that other engineering teams depend on in their critical path. - Participate in livesite monitoring rotations, handle escalations, and drive effective mitigations — aggressively reducing customer impact through broad, detailed, and effective postmortems. - Drive availability, scalability, and performance improvements based on livesite learnings. Generate (or codify existing) best practices and ensure they are followed widely across UiPath — not by publishing guidance, but by embedding them into the systems you build. - Ensure technical deliverables meet or exceed expectations on reliability, scalability, quality, and performance. Identify and drive architectural changes that significantly move the needle on these dimensions. - Onboard other teams onto your platforms by driving outcomes yourself — writing the integrations, pairing with their engineers, removing friction — rather than handing off documentation and waiting. - Ship early, seek feedback relentlessly, and iterate fast. Treat every user complaint as a design input, not a support ticket. - Drive task planning, estimation, scheduling, and staffing. - Mentor Software Engineers to develop their skills and knowledge through hands-on coaching, advice, and training opportunities. - Participate in and influence process improvements and best practices across the engineering organization.   What youʼll bring to UiPath - Proven track record (10+ years) of architecting and engineering world-class, large-scale, distributed commercial applications and services, and ensuring customer success. - Experience building large-scale, complex internal platforms adopted by 10+ teams in their critical path at a large company — systems that have stood the test of time, not prototypes that were handed off or abandoned. - Demonstrated ability to drive adoption of your systems by doing the hard work yourself: writing integrations, removing friction for other teams, and measuring success by outcomes delivered — not features shipped. - Experience building and maintaining complex AI-powered applications in production. - Proficiency in one or more object-oriented languages (such as C#, C++, Go, or Python), backed by solid computer science fundamentals. - Deep understanding of data structures, algorithms, multithreading, synchronization, asynchronous patterns, and cloud programming. - Experience with service-oriented and microservice-based architectures, HTTP applications, and web services development. - Familiarity with modern engineering practices including agile development, CI/CD, and DevOps. Ability to work with globally distributed teams. - Experience working with or managing production Kubernetes infrastructure is a plus. - Experience with any of the cloud providers (Azure, AWS, GCP) and managed services (AKS, GKE, etc.) is a must. - Experience with database backends (e.g., Azure SQL, CosmosDB, Azure Data Lake, Power BI, MongoDB, MySQL, DynamoDB, etc.) #LI-VR1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Limassol, Cyprus Workplace: remote Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations. We are looking for a Customer Support Specialist to join the growing support team of our web-based entertainment project. The CS team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. The team works 24/7 in the shift rotation of 9 hours to eliminate any kind of harm to ensure positive user experience. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company. Job Responsibilities Handle and resolve customer complaints providing the best customer experience. Investigate complaints, troubleshoot issues and identify trending problems. Report bugs to the technical team. 1+ year experience as a Customer Support Specialist ( сhats, emails, tickets). Ability to work morning, day and night shifts. Very good English skills (С1). Experience with ticketing systems (e.g. ZenDesk, Intercom, etc...). Perfect communication and problem-solving skills. Customer orientation and ability to adapt/respond to different types of characters. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: Full remote work. Competitive compensation with a service contract. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most. Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage. Career growth in a fast-scaling project with opportunities to influence technical decisions. A culture of recognition: our peer reward program celebrates contributions from across the team. Recruitment process Quick Video Interview (5-15 min). Technical interview (1 hour). Test task. Offer.