Location: London, United Kingdom; Belgrade, Serbia
Workplace: hybrid
Senior Product Manager - External Developer Experience
Reports to:
Group Product Manager (Get Set Up & Build)
Location:
London
Your Role
We are looking for an experienced Senior Product Manager to own the experience of every developer who builds on Sokin. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
As our
Senior Product Manager, External Developer Experience
Increasingly, our clients and partners do not use Sokin through a screen: they build on it. They connect their own platforms and finance systems to our APIs, they embed money movement in their own products, and a growing number are beginning to give AI agents access to their accounts. The quality of that experience decides how fast they get to their first payment and how much they trust us with more.
You'll own the developer experience end to end: our API as a product, the technical documentation, the sandbox, and the white label offer for reseller and embedded partners. You'll set the standards that make Sokin easy to build on, work with Engineering to deliver them, and measure the result in developer terms: time to a first successful payment, the clarity of errors, and how smoothly code moves from sandbox to production.
This is a senior role with a lot of room to define the area. Your first job is to decide what 'excellent' looks like for a developer at Sokin and to build the roadmap that gets us there.
Your role as a Senior Product Manager at Sokin:
Own the strategy and roadmap for Sokin's external developer experience: API ownership, technical documentation, sandbox and, white label and SDKs
Treat the API as a product: own design principles, consistency, and a published versioning and deprecation policy that developers can rely on
Drive a sandbox with production parity, so the same code runs in both without change, and a developer can reach a first successful payment within a day
Rebuild developer documentation around the jobs developers do (get set up, send, collect, track) rather than around endpoints
Make errors clear and actionable every time something fails, working with Engineering on error design and with Support on the cases that generate tickets
Define how MCP and agent access is granted and controlled, as an entitlement an administrator grants with scope and limits recorded
Productise the white label offer: packaging, pricing and the support model for reseller and embedded partners, so that a partner's customers receive the same onboarding service levels as Sokin's direct clients
Work with Client Implementation, Solutions and Support to understand where integrations stall, and with the Onboarding Experience & Expansion and Platform Services teams on shared journeys
Work from Sokin's Jobs to Be Done catalogue: describe the jobs developers, partners and the teams that support them hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Define and track the metrics: time to first payment in the sandbox, integration success rate, API error rates and developer satisfaction
We'd love to hear from you if:
You have 6+ years in product management, including experience owning an API, developer platform or developer-facing product, ideally in payments or B2B fintech
You have a strong understanding of API design, authentication, webhooks, versioning, sandbox environments and how developers evaluate and adopt an API
You can write, or direct the writing of, clear technical documentation, and you care about how it reads to a busy developer
You are comfortable with white label and embedded finance models, and the commercial and regulatory questions they raise
You are curious about AI agents as API consumers and what permissions, limits and audit they require
You own your roadmap and can identify problems, make decisions and drive things forward without waiting to be managed
You have enough technical depth to work closely with engineers and to review a developer's experience for yourself
You are comfortable working with compliance, security and commercial stakeholders
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
ГибридseniorLondon, United Kingdom; Belgrade, Serbia
Location: Singapore
Workplace: hybrid
Product Director – FX & Accounts
Reports to:
Chief Product Officer
Location:
Singapore (will consider London)
The Role
We are looking for a Product Director to lead FX and Accounts, the part of Sokin's product that helps businesses convert and manage the money they have in the platform. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
You will coordinate the product offering across FX and Accounts: to increase more volume and transaction flow and lead our currency risk management product suite.
You will start as a hands-on builder. For an initial period you will lead the new currency hedging product yourself, as an individual contributor, while the existing teams continue under their current leads. Once the initial integration is complete you will work with the team leads to reshape the group and take on the full leadership of the area.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
What You'll Lead
FX and Accounts brings together two existing groups. Conversion & Rates covers our spot FX and rate engine, FX intelligence and currency risk management, and the stablecoin conversion experience. Treasury, Accounting & Earn covers treasury management, accounting automations, controls and approvals, and earn. Both are led by experienced product leaders; you will coordinate the offering, hold them to outcomes and make the trade-offs between them.
You need real depth in FX, treasury or financial markets, detailed knowledge of how currency hedging strategies are used to manage treasury, and the judgment to adapt what you have done elsewhere to a company that is still building its product organisation.
What You'll Do
Own the number: increase Hedging flow as a share of total payment volume, and coordinate growing balances held, treasury adoption and earn revenue
Build the hedging product as an individual contributor in the first phase, taking hedging from pilot to a scaled, commercially repeatable proposition
Define the KPI system for the area (conversion, spread and take rate, adoption, retention, balances) and run the operating cadence that forces focus and learning
Partner with Treasury and liquidity providers on pricing and spreads, and get within reach of best-in-market rates while protecting unit economics
Ship FX intelligence and an agentic advisory layer that helps Finance Directors decide when to act, rather than dashboards that get ignored
Shape controls, approvals and accounting automations so that holding and moving money in Sokin fits the way finance teams actually work
Lead and develop the Product Directors, Group Product Managers and Product Managers in the area, raising the bar on judgment, craft and pace
Create alignment across Product, Engineering, Design, Sales, Treasury and Compliance without consensus theatre, and work with the wider Product Leads on shared journeys
Work from Sokin's Jobs to Be Done catalogue: describe the jobs the finance teams, treasurers and controllers in your area and internal users hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Position the area to win against tier-1 banks, institutional FX providers and hedging specialists
What We're Looking For
Proven senior product experience in FX, treasury or financial markets, in a fintech or a financial institution, including leading other product leaders
Deep understanding of FX execution: rate engines, spread management, liquidity relationships and wholesale pricing mechanics
Experience building, or working closely with, hedging or structured FX products such as forwards and options
Commercial fluency in FX margin and treasury economics: you understand what it takes to win and keep flow, including with tier-1 bank relationships
A track record of translating complex financial concepts into products that Finance Directors and treasury teams actually use
Strong cross-functional leadership across Product, Engineering and Design, and the ability to manage senior stakeholders
Comfortable in a scaling business where the product organisation is still being built: hands-on when needed, strategic when it matters
Adaptable, not dogmatic: you do not assume your old playbook is the right one here, and you ask why before applying solutions
Ruthlessly prioritising, outcome-focused, collaborative but opinionated
Nice to have: familiarity with agentic or data-driven advisory products, understanding of stablecoin on and off-ramps in a regulated context, and experience in earn or yield products
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Belgrade, Serbia
Workplace: hybrid
Senior Product Manager - Receive EMEA
Reports to:
Group Product Manager (Receive)
Location:
Belgrade
Your Role
We are looking for an experienced Senior Product Manager to own Receive across EMEA. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
As our Senior Product Manager, Receive EMEA
Receive is how our clients get paid: payment links, payment forms that collect by card, open banking and alternative payment methods, and a growing set of tools around the invoice, including invoice generation, invoice scanning, and a hosted and embedded checkout for ecommerce businesses. You'll own this proposition for EMEA, from the roadmap to the numbers.
You will decide which collection methods we offer, in which markets, and in what order, balancing what clients ask for with what drives acceptance, conversion and the speed at which funds reach their account. You'll make the call on where to build, where to partner and where to wait for a market or scheme to mature, and you'll own the commercial result: volume collected, conversion, cost of acceptance and client adoption.
As a senior member of the team, you'll set the standard for how Receive products are discovered and shipped, help the Receive Group Product Manager shape strategy across regions, and mentor Product Managers around you.
Your role as a Senior Product Manager at Sokin:
Own the Receive roadmap for EMEA, aligned to the Move Money vision and to company objectives
Decide which collection methods to launch in each market, including cards, open banking, local direct debit schemes and alternative payment methods, and build the business case for each
Own the metrics for your markets: collected volume, conversion and acceptance rates, cost of acceptance, time to funds available and client adoption
Take new capabilities such as invoice generation and hosted checkout from discovery through to launch, working with Product Marketing and Sales to bring them to clients
Work with Payment Success and Core Platform on reconciliation, attribution of incoming funds and status visibility, so clients can tell what has been paid without chasing
Work directly with a cross-functional team of engineers and designers to deliver value often
Spend time with clients, Sales and Account Management to discover where collection is slow, costly or manual for them
Work from Sokin's Jobs to Be Done catalogue: describe the jobs your customers and internal users hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Work closely with Compliance, Risk and Treasury so that new collection methods are safe, well controlled and properly priced
Mentor Product Managers and contribute to the Receive team's standards for discovery and delivery
We'd love to hear from you if:
You have 6+ years in product management, ideally in payments acceptance, PSPs, acquiring, open banking or B2B fintech
You understand how collection works under the surface: card schemes and acquirers, direct debit schemes, open banking, wallets and local alternative payment methods
You have owned a customer-facing payments product with commercial targets, and can show what moved as a result of your decisions
You're analytical and enjoy the mechanics of funnels, conversion and acceptance data
You own your roadmap and can identify problems, make decisions and drive things forward without waiting to be managed
You're comfortable working with financial, risk and legal stakeholders to design solutions that are user-centric yet compliant
You have enough technical depth to work closely with engineers, including on third-party and partner integrations
You enjoy mentoring others and raising the standard of the team around you
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Medellin, Colombia; Mexico City, Mexico
Workplace: hybrid
Senior Product Manager - Stablecoins
Reports to:
Product Director (Convert)
Location:
LATAM (Mexico, Colombia)
Your Role
We are looking for an experienced Senior Product Manager to own Stablecoin conversion, the way Sokin's clients move between fiat currencies and digital dollars. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
As our Senior Product Manager, Stablecoins
Stable Convert sits where our FX product meets our stablecoin capability. Clients need to convert between fiat and digital dollars, or between digital assets, at a price and a time that suit them, and to know that the conversion will complete without leaving them exposed. Behind the scenes, Sokin has to source liquidity and execute so that every quote we give is a price we can honour.
You'll own the conversion experience and economics for stablecoin: how it is quoted and priced, how it connects with the rest of the Convert product (spot rates, intelligence and hedging), how liquidity is sourced and managed, and how treasury sees the resulting positions. You'll work in close partnership with the Principal Product Manager for Stablecoin, who sets the wider stablecoin strategy, and with Treasury, Compliance and Engineering.
Success means conversions that clients can price and complete with confidence, spreads that win flow while protecting unit economics, and a conversion experience that feels like one product whether the asset is a currency or a digital dollar.
Your role as a Senior Product Manager at Sokin:
Own the Stablecoin conversion strategy and roadmap, aligned to the Convert vision and to the wider stablecoin strategy
Define pricing, quoting and execution for fiat to digital dollar conversion, including spreads, firm quotes, limits and out-of-hours behaviour
Work with Treasury and liquidity providers to source liquidity and execute without leaving Sokin holding unwanted market risk
Integrate stablecoin conversion with spot FX, rate intelligence and hedging, so clients see one coherent conversion experience
Own the metrics: conversion volume, the gap between quoted and executed price, time from decision to funds available, and the share of conversions that cannot complete because of liquidity or cut-offs
Work with Compliance on screening and monitoring requirements for conversion flows
Work directly with a cross-functional team of engineers and designers to deliver value often
Work from Sokin's Jobs to Be Done catalogue: describe the jobs your customers and internal users hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Spend time with clients, Sales and Treasury to understand how businesses decide when and how to convert
Mentor Product Managers around you and contribute to the standards of the Convert team
We'd love to hear from you if:
You have 5+ years in product management, ideally in FX, treasury, digital assets or financial markets
You understand how conversion works in practice: pricing and spreads, liquidity sourcing, execution and settlement, and the risk Sokin carries between a customer trade and its hedge
You have working knowledge of stablecoins and digital asset on and off-ramps in a regulated context, or the curiosity and track record to get there quickly
You're analytical and commercially minded, and can connect a roadmap choice to margin and flow
You own your roadmap and can identify problems, make decisions and drive things forward without waiting to be managed
You're comfortable working with treasury, risk and legal stakeholders to design solutions that are user-centric yet compliant
You have enough technical depth to work closely with engineers and find the best solution to a problem
You thrive in ambiguous environments and bring structure to them rather than waiting for it
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
Bybit is looking for a Head of Social Media who is equal parts creative visionary and operational leader. This is not a "post and pray" role — you will own the global social strategy for one of the world's top crypto exchanges, lead a distributed team across regions, and be the connective tissue between brand, product, community, and culture.
You will inherit a team that is growing fast, working with external agencies, and navigating the complexity of a global rebrand (Brand 6.0). You'll need to bring structure without killing creativity, and bring creativity without losing accountability.
What You'll Own
Strategy & Narrative
Define and execute Bybit's global social media strategy across X (Twitter), Instagram, TikTok, LinkedIn, YouTube, and emerging platforms
Translate complex crypto and fintech concepts into compelling, platform-native content that resonates with traders, retail users, and the broader Web3 community
Build and maintain Bybit's social voice — bold, credible, and culturally relevant — in alignment with Brand 6.0 guidelines
Develop channel/product-specific strategies that balance global consistency with regional relevance
Team Leadership & Operations
Lead, mentor, and grow a global social media team (currently ~4–6 members) plus manage relationships with production and influencer agencies and other departments
Establish clear workflows, content brief processes, and approval protocols to eliminate last-minute requests and ensure quality at scale
Build and own the content calendar, ensuring alignment with campaigns, product launches, market moments, and executive communications
Implement SOPs for content creation, agency briefing, influencer collaboration, and crisis response
Campaign & Content Execution
Partner with the Creative team on campaign assets, ensuring briefs are detailed, timely, and actionable
Oversee influencer strategy — from shortlisting and legal clearance to performance tracking
Manage the production agency relationship for high-quality video content the internal team cannot produce at speed
Data, OKRs & Reporting
Own social media OKRs: follower growth, organic engagement, share of voice, sentiment, and new user acquisition via social
Use Sprinklr and native platform analytics to run weekly performance reviews and quarterly post-mortems
Present social performance to leadership in biweekly reviews; flag risks and opportunities proactively
Leverage AI tools for trend harvesting, content optimization, and competitive analysis
Cross-Functional Collaboration
Work closely with BU marketing teams (WBU, GBU, PBU) to support product-specific social moments without duplicating effort
Align with the Strategy Office on global go-to-market strategy and upper-funnel performance
Coordinate with Legal and Compliance on influencer clearances, regulatory messaging, and market-specific restrictions
What We're Looking For
Must-Have
4–8 years
of social media experience, with at least
3 years in a leadership role
managing a team
Marketing background
— you think in campaigns, narratives, and audience journeys, not just posts
Proven track record of
growing social accounts at scale
for a global brand (1M+ followers preferred)
Strong
project management skills
— you can run multiple workstreams, manage agencies, and hit deadlines without chaos
Experience with
Sprinklr
or equivalent enterprise social media management platforms
AI-native mindset
— you actively use AI tools in your workflow for content, research, and analysis
Exceptional written and spoken English; additional languages (Arabic, Mandarin, Spanish, Portuguese) are a strong plus
Nice-to-Have
Experience managing
influencer programs
end-to-end, including legal and compliance workflows
Background working with
executive communications
— writing for or managing the social presence of C-suite spokespeople
Experience with
rebranding
or brand evolution at a global company
Familiarity with
OAP/project management systems
and cross-functional campaign coordination
Deep knowledge of
crypto, Web3, or fintech
— you can write about DeFi, trading products, and market events without needing a translator (optional)
What Makes This Role Unique
You'll be shaping the social voice of a
top-3 global crypto exchange
during a pivotal rebranding moment
Direct access to and collaboration with the
executive leadership
A team that is genuinely invested in getting better — we're building SOPs, improving briefs, and upgrading our tooling (new OAP system launching mid-August)
Real budget, real agencies, real campaigns — this is not a one-person show
A culture that values
ownership, speed, and creative courage
What We Don't Want
Someone who needs to be told what to post
Someone who can't write a content brief or manage an agency
Someone who treats social as a support function rather than a growth engine
Someone who can't handle ambiguity or a fast-moving environment
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Задачи:
— Управление полным циклом онбординга мерчантов, включая документацию, KYC, интеграцию, тестирование и запуск.
— Поддержание долгосрочных отношений с клиентами и выступление основным контактным лицом.
— Взаимодействие с внутренними командами Legal, Operations и Finance.
— Сопровождение мерчантов после запуска, решение возникающих вопросов и контроль сроков.
— Выявление возможностей для оптимизации платежей, подключения новых методов и расширения сотрудничества.
— Участие в обсуждении коммерческих условий и улучшении внутренних процессов.
Требования:
— Опыт работы в Key Account Management с обязательным опытом в Customer Success, Merchant Onboarding или смежной области.
— Карьерный трек в Fintech, Payments, Open Banking или iGaming с хорошим пониманием платежных процессов и технических интеграций.
— Умение координировать несколько задач и взаимодействовать с различными командами на разговорном английском.
Условия:
— Удаленный формат работы.
— Окладная часть до 2000 USDT.
Location: Amsterdam
Workplace: OnSite
ABOUT US
Tebi is building a modern connected hospitality operating system that helps entrepreneurs run their business more intelligently and smoothly. In one seamless platform, Tebi embeds sales, reservations, kitchen, inventory, and payments (as well as all the data that powers it) helping to automate work, streamline operations, and give hospitality owners the clarity and time they need to focus on what matters the most: creating great guest experiences.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is build in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, Italy, Denmark, Germany, Finland, and Ireland.
ABOUT THE ROLE
As the Senior Product Manager on our AI team, you'll own how AI shows up in Tebi, from an AI agent embedded in the product to the AI capabilities that run through the platform. Tebi sits on a unified foundation of sales, payments, reservations, kitchen and inventory data, which gives our AI something most restaurant software can't offer: the full picture. You'll own the vision, strategy and roadmap, and turn that data into agents and features that save merchants time, cut costs and help them make better decisions on a busy service.
WHAT YOU’LL DO:
- Define and own the vision and roadmap for Tebi's AI agent and AI capabilities across the product.
- Work with AI engineers and data teams to ship agentic features that take real actions for merchants, not just answer questions.
- Spend time with restaurant owners, managers and staff, plus Sales and Customer Success, to find the jobs where AI genuinely removes friction in their day.
- Define how we measure quality and trust in AI features, including evals, accuracy, adoption and merchant outcomes, and use that to iterate quickly.
- Decide where AI belongs in the product and where it doesn't, including guardrails, human-in-the-loop moments and when the merchant makes the final call.
- Partner with all the other product teams so AI feels native to Tebi rather than bolted on.
WHAT YOU'LL NEED:
- 8+ years of product management experience at a fast-growing tech company, with a track record of shipping impactful launches.
- You are highly collaborative, able to partner effectively across the organization and build trust with both technical and operational teams.
- Hands-on experience building AI-powered products and a solid grasp of their strengths and limits.
- A data-driven mindset: you combine quantitative signals and qualitative feedback, and you know how to evaluate non-deterministic products.
- You care about the balance between craft, speed, and outcomes.
This probably isn't the role for you if you're happiest on a structured environment with clear directions. We are looking for someone to set the direction and the vision for this team.
People who succeed at Tebi are independent, curious and passionate about hospitality. If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers.
BENEFITS:
- Generous start-up equity
- Competitive Salary
- Lunch provided in the office
- Team building events
- Unlimited time off
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don't. It's a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it's a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How We Use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn't make the last call. If there's a smarter way to do something, we want to find it.
Location: Philippines
Workplace: Hybrid
Purpose of the Role
The Field Collections Administrator provides administrative and operational support to the Field Collections Department by assisting Field Officers and the Moto Repossession Team with account-related inquiries, document preparation, internal coordination, and operational concerns. The role also supports the Small Claims process, maintains accurate records, and monitors pending requests to ensure timely resolution.
The position aims to improve operational efficiency, reduce turnaround time for field requests, strengthen documentation management, and support overall collection and specialized recovery performance.
Key Responsibilities
1. Field Operations Support
· Serve as the primary point of contact for Field Officers regarding account inquiries, account status, payment verification, and system-related concerns.
· Coordinate with Customer Service, Operations, Finance, Legal, and other relevant departments to resolve field-related concerns.
· Monitor and track pending requests to ensure timely completion and provide updates to Field Officers.
· Assist in monitoring compliance with required documentation and operational procedures.
· Maintain accurate records of requests, escalations, and resolutions.
2. Moto Repossession Administrative Support
· Provide administrative assistance to the Moto Repossession Team by preparing, consolidating, and facilitating access to documents required for repossession assignments and related recovery activities.
· Assist Moto Repossession Representatives with account inquiries, payment status verification, account details, and other information necessary for authorized repossession activities.
· Coordinate with Finance, Operations, Customer Service, and other relevant teams to verify account status, payment confirmation, and outstanding requirements.
· Assist in obtaining and organizing supporting documents, account records, authorization documents, and other required paperwork in accordance with approved procedures.
· Monitor and follow up on pending document requests and account inquiries to minimize delays in repossession operations.
· Maintain an updated tracker of repossession assignments, document requests, account inquiries, and their respective statuses.
· Assist in coordinating documentation and follow-ups for recovered units, including redemption, release, and other post-repossession administrative requirements.
· Escalate unresolved inquiries, missing documents, payment discrepancies, and delayed requests to the appropriate teams.
· Ensure that all documents and account information are handled confidentially and provided only to authorized personnel for legitimate business purposes.
3. Small Claims Support
· Assist the Small Claims Case Officer in preparing documents required for case processing and filing.
· Consolidate client records, account histories, payment records, and supporting documents.
· Print, organize, and prepare complete case folders for endorsement to Legal.
· Check documentary requirements for completeness based on the approved checklist before endorsement.
· Coordinate with relevant departments to obtain missing documents or clarifications.
· Maintain an organized repository and tracker of pending, endorsed, filed, and resolved Small Claims cases.
4. Administrative Support
· Prepare daily, weekly, and monthly operational reports as required.
· Update and maintain trackers for endorsements, legal cases, recoveries, repossession activities, and other operational requests.
· Assist in preparing presentations, reports, and meeting materials.
· Organize and archive department records, demand letters, case documents, and operational files.
· Schedule meetings and coordinate communications within the department.
· Provide general administrative support to the Field Collections Manager and other authorized team members.
5. Data Management and Documentation Control
· Validate account information and update internal trackers based on authorized and verified sources.
· Ensure the accuracy and completeness of operational data and supporting documents.
· Maintain proper filing and retrieval procedures for physical and electronic records.
· Monitor document submission deadlines and follow up on incomplete requirements.
· Ensure that confidential customer information is stored, accessed, and shared in accordance with company policies and data privacy requirements.
6. Process Improvement
· Identify recurring operational issues affecting field collections, small claims processing, and motorcycle repossession support.
· Recommend improvements to request handling, document preparation, tracking, and internal coordination.
· Assist in documenting standard operating procedures (SOPs), checklists, and work instructions.
· Support department projects and initiatives aimed at improving operational efficiency and reducing turnaround time.
· Recommend opportunities to streamline repetitive administrative tasks and reporting processes.
Qualifications
· Preferably a Bachelor's degree in Business Administration, Finance, Management, or a related field; undergraduates may also be considered.
· At least 1–2 years of experience in administration, operations, collections, or customer support. Experience in financial services or lending is an advantage.
· Strong organizational skills and the ability to manage multiple tasks and meet deadlines.
· Excellent written and verbal communication skills.
· Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
· Experience using Google Workspace, including Google Sheets, Docs, and Drive, is an advantage.
· Experience using CRM or collection management systems is preferred.
· High level of attention to detail and accuracy in documentation.
· Ability to handle confidential and sensitive information professionally.
· Strong problem-solving and coordination skills, with the ability to work effectively across multiple departments.
· Ability to work independently with minimal supervision while collaborating effectively within a team.
· Willingness to learn legal documentation processes, particularly Small Claims case preparation and repossession documentation requirements.
· Demonstrates integrity, accountability, and a strong sense of ownership.
· Adaptable to a fast-paced and dynamic work environment.
Key Performance Indicators (KPIs)
· Timeliness of responding to and resolving Field Officer inquiries.
· Timeliness and accuracy of account status and payment verification coordination.
· Completeness and turnaround time of document requests from the Moto Repossession Team.
· Accuracy and timeliness of Small Claims document preparation and endorsements.
· Accuracy and completeness of operational trackers and reports.
· Timely follow-up on pending requests and unresolved issues.
· Compliance with documentation standards, confidentiality requirements, and established procedures.
Location: Minsk
Workplace: hybrid
We are looking for a driven Mobile Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Why join us:
Build a major new product line with meaningful ownership and influence from day one.
Help shape technology that empowers independent restaurant operators and small businesses.
Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence.
Competitive compensation, strong benefits, and significant opportunities for growth and impact.
What You’ll Do:
Own the full product lifecycle - from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.
What We’re Looking For:
7+ years of Product Management experience building and scaling SaaS products.
5+ years of experience leading mobile features and experiences.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills
, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from an NRS office three days per week.
Bonus
Experience in the POS space.
Familiarity with ordering, payments, inventory management, or loyalty.
More Benefits:
Modern office with free parking in the very center of Minsk.
Remote/ hybrid work opportunity!
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement.
Medical insurance and sports reimbursement.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.
Location: Limassol, Cyprus
The Vault is looking for a hands-on Treasury Manager Expert to own and build the treasury function across a group of around 30 companies, covering both fiat and digital asset flows.
This is a build role. Today the group processes several hundred payments a month — payroll, taxes, intercompany transfers and operational spend and most of it is still tracked manually. You will take this from ad hoc to structured: set up the payment calendar, approval workflows and standard payment requests, automate what can be automated, and run a growing crypto treasury workstream alongside fiat operations.
The pace is high and the daily volume doesn't let up, so we're looking for someone who has done this before in a lean environment and knows how to plan, prioritise and delegate.
Responsibilities:
Own day-to-day treasury operations for the group: internal payments, payroll runs (200+ payments a month), tax payments, intercompany transfers and operational spend
Build the treasury function from the ground up: payment calendar, cash planning, approval workflows and standardised payment request processes
Move tracking and planning off manual exports, and work with internal teams to automate payment processes (currently 1C and Jira)
Run digital asset treasury operations: crypto transfers, wallet management and counterparty checks using blockchain analytics tools (e.g. Crystal)
Design and maintain approval policies, limits and the structure of multi-product wallets
Give management visibility on liquidity, upcoming payments and cash positions across entities
Set up controls and documentation so treasury processes are transparent, auditable and scalable
Organise, mentor and delegate to a small team as the function grows
Requirements
Current or recent (last 1–2 years) hands-on experience as a Treasurer or Treasury Manager, working directly with payment instruments and crypto flows
Experience in a family office, payment institution, fintech or multi-entity group, ideally in Cyprus, where the role covers a broad scope rather than one narrow function
A track record of building or automating treasury processes yourself: payment calendars, approval workflows, standardised payment requests
Hands-on crypto treasury experience: transfers, wallet management, counterparty verification tools (e.g. Crystal), approval policies and limits
Strong time management and the ability to delegate while handling high daily volume
Comfortable in a low-automation environment and motivated to improve it
Experience mentoring or leading a small team
Based in Cyprus and able to work on-site in Limassol
Fluent English; Russian is a strong advantage
Nice to have
CFA, a corporate treasury certification (e.g. ACT, CTP) or similar
Experience with 1C, Jira or other payment and ERP tools
Experience working with banks, EMIs and crypto providers across several jurisdictions
Benefits
Competitive salary;
Annual performance bonus;
Visa support;
Access to our Limassol offices,
including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Location: Limassol, Cyprus
About the role
We’re looking for a Junior Treasurer to run the group’s daily payment operations across banks, EMIs, payment providers and e-wallets. You’ll monitor balances and cash movements across all entities and support the Treasury Lead in keeping the group’s cash and payments under control. This role suits someone detail-oriented who enjoys working with numbers and multiple payment systems, and wants to grow in treasury within an international, fast-moving environment.
Key responsibilities
Execute payment requests across banks, EMIs, payment providers and e-wallets, following the approval workflow (Redmine/Jira, later Fintro)
Monitor daily transactions and account balances across all entities and payment methods
Prepare daily turnover and balance reports
Reconcile card payments, recurring direct debits and the registry of software and service subscriptions
Support bank and cash reconciliations together with the Accounting team
Coordinate with internal teams and external partners on payment-related queries
Support the Treasury Lead with KYC requests, new account onboarding and ad hoc treasury tasks
Requirements
At least 1 year of experience in treasury, payments or financial operations
Degree in Finance, Economics or Business Administration preferred
Fluent English and Russian
Strong attention to detail, a proactive mindset, quick learning and a high sense of responsibility
Confident Excel skills; experience with online banking platforms and EMIs is a plus
Nice to have
Experience in a multi-entity or international group
Familiarity with task trackers such as Jira or Redmine
Experience with KYC processes or bank account onboarding
Background in fintech, e-commerce or online payments
What we offer
Competitive salary, reviewed based on performance
Paid vacation and sick leave
Clear growth path within the Treasury team
Work with an international team and a modern payment infrastructure
Professional development and learning support
Ready to join us?
If you’re based in Cyprus and want to grow your career in treasury, we’d love to hear from you!
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Enterprise Efficiency builds internal products and platforms that power how our company operates globally.
We are looking for a Senior Product Manager to own and improve our Payroll, Global Compensation, and Leave and Absence systems. You should bring deep, hands-on expertise in at least one of these domains, along with a working understanding of the core processes, system capabilities, and interdependencies across the other two.
You will partner closely with People, Payroll, Total Rewards, Finance, and Engineering to translate complex policies and operational requirements into reliable, intuitive, and scalable products. This is a hands-on product role, with ownership from problem discovery and process design through delivery, adoption, and continuous improvement.
Professional working proficiency in both English and Mandarin is required for product documentation, meetings, and cross-functional collaboration.
What You’ll Be Doing
Turn HR domain expertise into effective products.
Understand the policies, operational processes, and user needs across Payroll, Global Compensation, and Leave and Absence. Work with domain specialists to translate these into clear product capabilities that simplify work for employees, managers, and operational teams.
Own the product roadmap for your scope.
Partner with People, Payroll, Total Rewards, and Finance stakeholders to prioritize system foundations and efficiency opportunities.
Redesign end-to-end workflows.
Improve processes such as payroll input validation and reconciliation, compensation reviews and changes, and leave requests and balance management. Define clear business rules, effective dates, approvals, exceptions, and ownership, with support from the relevant domain experts.
Connect HR systems and strengthen data integrity.
Partner with engineering to integrate HRIS, payroll providers, compensation tools, and leave systems, improve data consistency, and deliver connected user experiences with appropriate permissions and audit trails.
Improve efficiency through automation and AI.
Work with internal stakeholders to identify and implement practical solutions that reduce repetitive work and improve accuracy and decision quality.
Lead delivery, adoption, and business outcomes.
Align engineering, design, and functional owners from discovery through rollout and continuous improvement. Measure results through cycle time, manual effort, accuracy, adoption, and control effectiveness.
What We Look For In You
5+ years of experience in product management or closely related enterprise product roles, with substantial experience delivering HR or People systems.
A track record of independently owning enterprise products or major product initiatives from discovery through launch and adoption, with measurable improvements in operational efficiency, accuracy, or user experience.
Deep, hands-on expertise in
at least one
of the following domains:
Payroll, Global Compensation, or Leave and Absence
, including its business processes, policy rules, data dependencies, and operational exceptions. A working understanding of the core processes and system capabilities in the other two domains, including how all three connect, is required.
Demonstrated ability to translate complex HR policies and operational processes into clear product requirements, workflows, data models, and acceptance criteria.
Strong product judgment, with experience defining roadmaps, resolving competing priorities, and evaluating build-versus-buy options in partnership with business and engineering teams.
Technical fluency in enterprise integrations, data dependencies, identity, permissions, and auditability.
Strong communication and stakeholder management skills, including the ability to challenge assumptions, explain tradeoffs, and build alignment across teams.
Ability to work effectively in both English and Mandarin, including writing product documents, participating in meetings, and collaborating across teams.
Nice to Haves
Experience with Workday, Oracle HCM, SAP SuccessFactors, UKG/Kronos, or equivalent HR systems and payroll platforms.
Experience delivering cross-border or multi-country projects, including coordinating teams across regions and managing local requirements.
Experience deploying AI or agent capabilities into production workflows and measuring their business impact.
Experience in financial services, crypto, payments, or another environment with demanding control and audit requirements.
Experience consolidating fragmented HR tools and improving data quality and ownership across systems.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— Разработка и развитие собственной платёжной платформы.
— Интеграция международных PSP, реализация payment routing, cascading и retry-механик.
— Развитие подписок, рекуррентных платежей и токенизации.
— Обработка webhooks, возвратов, chargebacks и сверка платёжных данных.
— Разработка платёжных интерфейсов на React и TypeScript.
— Обеспечение безопасности, отказоустойчивости и мониторинга платёжной инфраструктуры.
— Участие в PCI DSS-аудитах и подготовке технической документации.
— Самостоятельное управление релизами, анализ production-инцидентов и постепенная модернизация legacy-кода.
Требования:
— Более 4 лет коммерческой разработки на Python.
— Уверенное владение FastAPI, Pydantic v2, SQLAlchemy 2.0, PostgreSQL.
— Практический опыт интеграции нескольких PSP и разработки платёжной логики: routing, cascading, recurring payments.
— Опыт работы с PSP-, network- и rebill-токенами.
— Понимание транзакционности, идемпотентности и безопасности платёжных данных.
— Личное участие в прохождении PCI DSS.
— Коммерческий опыт работы с React и TypeScript.
— Опыт самостоятельного деплоя, работы с Docker и обеспечения zero-downtime.
— Умение работать с legacy-кодом и постепенно улучшать архитектуру без остановки сервисов.
— Опыт анализа логов, метрик, трейсинга и решения production-инцидентов.
— Высокая самостоятельность и ответственность за корректность финансовых операций.
Условия:
— Полностью удалённая работа.
— Гибкий график, рабочий часовой пояс GMT+3.
— 28 календарных дней отпуска.
— Возможность профессионального роста до Tech Lead.
УдалённоseniorГибкий график, рабочий часовой пояс GMT+3
Responsibilities:
— Manage the company's operational activities.
— Improve business processes.
— Coordinate key departments.
— Ensure efficient and reliable payment operations.
Requirements:
— Strong experience in payment services, PSP operations, or the broader FinTech industry.
— Ability to combine strategic thinking with practical operational management.
— Understanding of payment infrastructure and financial flows.
— Experience building and scaling operations in a regulated environment.
Benefits:
— Senior management position in a licensed payments company.
— Preference for Kazakhstan-based candidates; other locations considered.
— Frequent business trips to Kazakhstan required for candidates based abroad.
headКазахстан; ✈️ РЕЛОКАЦИЯ: @top_rel https://t.me/top_rel; Frequent business trips to Kazakhstan required for candidates based abroad
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a member of Ramp's Risk Strategy & Operations, you will drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes, fluency with data, and the ability to analyze risk vectors such as credit and fraud risks. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers.
Please note: This role follows a Sunday–Thursday workweek.
WHAT YOU'LL DO
- Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
- Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
- Partner with product and engineering to build best in class risk tooling to increase operations efficiency
- Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
- Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email
- Have the ability to grow, develop and learn in a fast-paced, start-up environment
- Identify emerging risks and use AI and automation to improve decision quality and efficiency
WHAT YOU NEED
- Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
- Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries
- Excellent written and verbal communication skills
- Strong background in customer support via email
- Investigative and critical thinking skills
- BA/BS from an accredited university
- Ability to work weekends from Sunday - Thursday
- Experience integrating AI into your daily work
NICE-TO-HAVES
- Experience in high growth startups
- Experience building complex financial products
- Knowledge of SQL or Python
- Strong background in customer support via phone
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote
Workplace: Remote
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the team & role
Security at Rain protects a platform where real money moves every second, across cloud infrastructure, identity, endpoints, partner integrations and smart contracts. The team is small, senior and cross-functional, and it builds most of what it runs. Our engineers use AI agents for alert triage, investigation and response, and they design, tune and supervise those agents. Together we build Rain’s central systems for detection, response, sensors and threat intelligence, working directly with engineering, compliance and leadership.
You will secure the systems Rain builds next. The role spans the whole program: you will build security tooling and controls, harden our infrastructure and access, and take on the hardest problems as Rain expands into new products and chains.
What you’ll do
- Build central security systems and automation the whole company relies on
- Secure cloud infrastructure, identity and access across Rain’s growing footprint
- Assess new products, partners and vendors before launch, and guide the engineers building them
- Build AI agents and tools that make security work faster and more accurate
- Lead external security assessments and drive findings to verified fixes
- Join the on-call rotation and support incident response
WHAT WE’RE LOOKING FOR
- 5+ years in security engineering, including building tools and controls that run in production
- Strong coding skills in TypeScript, Go, Rust or Python
- Experience securing cloud infrastructure, identity and access
- Ability to find vulnerabilities, prove them, and drive the fix with the team that owns the code
- Experience at a fintech, payments or crypto company
Nice to have
- Blockchain security: smart contract review, onchain monitoring, custody and multisig controls
- AI security: securing LLM applications and agents, or building AI into security workflows
- Experience running external audits or a bug bounty program
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Lunar is looking for a Product Manager or Senior Product Manager to own the cards and top-ups product strategy, roadmap, performance, and partner ecosystem.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Architect on our Data Substrate team
About the job
Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones.
You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them.
Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints.
Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy.
Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt.
Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems.
Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use.
Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems.
Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad.
Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it.
Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role.
Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm.
Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale.
Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them.
Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage.
Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems.
Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate.
Proficiency in one or more of Python, Java, and Go.
Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority.
Experience elevating engineering standards and mentoring senior engineers across teams.
Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production.
Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership.
Desired:
Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation.
Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy.
Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data.
A track record of measurable cost optimization on large data platforms.
Networking and network security knowledge.
Location
This role will be remote, and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780.
Based in the San Francisco Bay area, California: $243,680 - $274,140.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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