Location: Ukraine
About Uptalent.io:
Uptalent.io is a private platform that connects companies with top-tier remote talent, on demand.
Job Description: Chief Marketing Officer (CMO)
Overview:
We're seeking an experienced B2B Chief Marketing Officer (CMO) to lead all marketing operations, define our marketing strategy, and drive our vision forward. As part of our small yet ambitious team, you'll build and direct our marketing efforts towards achieving significant success.
Responsibilities:
Develop and execute comprehensive marketing strategies aligned with company objectives.
Establish and manage the marketing department, shaping its structure and overseeing day-to-day operations.
Create and coordinate promotional campaigns and PR initiatives across digital and traditional channels.
Conduct market research to identify trends and opportunities, guiding strategic decision-making.
Collaborate cross-functionally to ensure cohesive customer experiences and meet market demands.
Measure, analyze, and report on the performance of marketing campaigns, KPIs, and ROI.
Implement strategies to achieve lead generation and customer acquisition goals.
Set and manage marketing budgets, monitor campaign performance, and optimize strategies for effectiveness.
Keep abreast of industry trends and advancements, integrating new technologies and techniques as appropriate.
Recruit, train, and mentor a high-performing marketing team to enhance efficiency and effectiveness.
Additional Responsibilities:
Lead go-to-market strategies for new services, driving growth and demand generation efforts.
Develop and oversee the company's content strategy to enhance brand visibility and engagement.
Cultivate strategic partnerships to expand our network and market reach.
Requirements
Proven experience as a CMO or similar role in a B2B setting.
Deep understanding of marketing principles, with a blend of creative and analytical abilities.
Strong leadership skills to guide teams and drive initiatives forward.
Excellent communication and interpersonal skills.
Bachelor’s degree in Marketing, Business Administration, or related field; Master’s degree preferred.
Benefits
Opportunity to shape and grow a marketing function from the ground up.
Work alongside a passionate team with a shared ambition for success.
Contribute to a dynamic and innovative remote talent platform poised for significant growth.
Work for an exciting company and be responsible for creating the Marketing department.
Flexible schedules and holidays
Work from anywhere.
Monthly compensation in USD
Apply Now:
Join us in transforming how companies connect with top remote talent. Apply today to lead our marketing efforts to new heights!
Location: Argentina
About Uptalent.io:
Uptalent.io is a private platform that connects companies with top-tier remote talent, on demand.
Job Description: Chief Marketing Officer (CMO)
Overview:
We're seeking an experienced B2B Chief Marketing Officer (CMO) to lead all marketing operations, define our marketing strategy, and drive our vision forward. As part of our small yet ambitious team, you'll build and direct our marketing efforts towards achieving significant success.
Responsibilities:
Develop and execute comprehensive marketing strategies aligned with company objectives.
Establish and manage the marketing department, shaping its structure and overseeing day-to-day operations.
Create and coordinate promotional campaigns and PR initiatives across digital and traditional channels.
Conduct market research to identify trends and opportunities, guiding strategic decision-making.
Collaborate cross-functionally to ensure cohesive customer experiences and meet market demands.
Measure, analyze, and report on the performance of marketing campaigns, KPIs, and ROI.
Implement strategies to achieve lead generation and customer acquisition goals.
Set and manage marketing budgets, monitor campaign performance, and optimize strategies for effectiveness.
Keep abreast of industry trends and advancements, integrating new technologies and techniques as appropriate.
Recruit, train, and mentor a high-performing marketing team to enhance efficiency and effectiveness.
Additional Responsibilities:
Lead go-to-market strategies for new services, driving growth and demand generation efforts.
Develop and oversee the company's content strategy to enhance brand visibility and engagement.
Cultivate strategic partnerships to expand our network and market reach.
Requirements
Proven experience as a CMO or similar role in a B2B setting.
Deep understanding of marketing principles, with a blend of creative and analytical abilities.
Strong leadership skills to guide teams and drive initiatives forward.
Excellent communication and interpersonal skills.
Bachelor’s degree in Marketing, Business Administration, or related field; Master’s degree preferred.
Benefits
Opportunity to shape and grow a marketing function from the ground up.
Work alongside a passionate team with a shared ambition for success.
Contribute to a dynamic and innovative remote talent platform poised for significant growth.
Work for an exciting company and be responsible for creating the Marketing department.
Flexible schedules and holidays
Work from anywhere.
Monthly compensation in USD
Apply Now:
Join us in transforming how companies connect with top remote talent. Apply today to lead our marketing efforts to new heights!
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Home Based - Americas
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire an Assistant Vice President or Vice President Fund Attorney to join the Funds Legal team with a primary focus on U.S. and Cayman private funds. The scope of this role will include representing private funds, both open end and closed end, on a wide spectrum of matters including compliance and U.S. and international regulatory issues, capital raising, marketing, investor relations, fund formation and structuring, and corporate transactional matters. The ideal candidate has strong regulatory experience (including Regulation D and the Investment Company Act of 1940) as well as experience in both drafting and negotiating private fund documents, side letters, placement agreements and related fund materials.
Responsibilities
Negotiate various agreements with counterparties including fund managers and distribution agents.
Draft and review private fund offering materials, partnership agreements, and other private fund legal documentation.
Advise on the legal implications of offering new and existing products and services.
Coordinate outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work.
Draft and review various contracts, non-disclosure agreements and other legal documentation.
Assist with regulatory filings and perform research projects as required.
Qualifications
4+ years of fund formation experience within the Investment Management space
Strong knowledge of the Investment Company Act of 1940, the Investment Advisers Act of 1940, the Securities Act of 1933, the Securities Exchange Act of 1934, and FINRA regulations
Member in good standing of Utah Bar, another state or jurisdiction
Law firm or in-house experience at an asset management firm is a plus
Strong interpersonal and leadership skills
Willingness to learn new topics and work in an evolving business environment
Organized and detail-oriented with big picture capability
Benefits
The base salary range for this role is $160,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Home Based - Americas
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Buenos Aires, Argentina
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
This is a high-impact, net-new logo role on a fast-growing, technical sales team. You’ll sell to developers and engineering leaders at modern, digital-native companies, connecting Vercel’s front-end cloud and developer experience to measurable business outcomes (speed, conversion, productivity, reliability).
You’ll run full-cycle deals in close partnership with Solutions Architects, Marketing, and Customer Success, and you’ll help shape how Vercel goes to market as we continue to expand our Commercial segment. We’re building a team with a strong preference to grow talent internally. If you want a path to larger scopes and leadership over time, this is a great place to do it.
You’ll be at the leading edge of modern web and AI, working with customers who build and ship fast. You’ll collaborate closely with Solutions Architects, Marketing, Product, and Customer Success to help teams adopt Vercel and expand their impact as they scale.
What you’ll do
Own a net-new revenue number by building and progressing pipeline from first meeting through close
Build pipeline in partnership with your BDR and generate your own outbound pipeline through prospecting, multi-threading, and thoughtful account research
Develop and execute territory and account plans to drive consistent new logo acquisition
Run end-to-end sales cycles: discovery, qualification, deal strategy, technical evaluation, stakeholder alignment, negotiation, and close
Lead a weekly forecast and maintain high pipeline hygiene (stages, next steps, close plans, CRM accuracy)
Stay on top of leading indicator metrics (e.g., activity, meetings, pipeline creation/conversion) and adjust your operating rhythm to consistently hit targets
Partner cross-functionally with Solutions Architects and Customer Success to drive successful evaluations, strong handoffs, and the best outcomes for your customers
Stay current on Vercel’s product and competitive landscape; translate technical value into clear business impact
Use tools like Sales Navigator, Zoominfo, Outreach, SFDC, etc.
What you need
Top performer with history of success in pipeline generation, opportunity management, and closing customers
Coachable and collaborative
Team first attitude and no ego
Passionate about your customers and how Vercel solves their problems
Motivated, curious, hungry
Bonus if you
Aspire to be a leader
Have experience helping companies in hyper-growth stage
Have experience in Product Led Growth company
Have experience in Front End Software Development
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA OTE range for this role is $221,000.00 - $300,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-K
#LI-DNI
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote role Latvia; Remote role Spain; Remote role United Kingdom
Who are we
At Lokalise, we make it easy and profitable for businesses to expand into new markets. Our AI-powered localization platform helps companies manage both software and marketing content from a single, unified environment — ensuring every team speaks with one voice across every language and channel.
By automating workflows, integrating with over 60 tools, and centralizing translation memory and terminology, Lokalise enables product, engineering, and marketing teams to collaborate without friction and launch globally up to 10× faster and at 80% lower cost.
Trusted by thousands of businesses across more than 100 countries, Lokalise empowers millions of people worldwide to use digital services in their native languages. Backed by a customer-loved support team, our platform fits seamlessly into your design, development, and content workflows, helping you scale with consistency and control.
Location
While our company operates exclusively on a remote basis,
you must reside and have the legal right to work
in one of the following countries: the United Kingdom, Latvia, or Spain.
This is a full-time, remote position. Please note that we do not engage on a B2B or contractor basis.
About the Team
We're looking for an
Engineering Manager
to lead a cross-functional team in our Product Engineering organization. Each of our engineering teams owns a product domain at Lokalise, from vision to delivery. Teams talk to customers, find out what they need, set their own goals and choose how to solve the problems that matter most.
AI is already part of how we build software at Lokalise, and it's changing what great engineering leadership looks like. We're looking for a leader who stays close to the work and understands how AI is changing speed, quality and engineers' day-to-day experience. You'll keep your teams focused on outcomes that matter to our customers and our business, not just on how much gets shipped.
For this role, you’ll lead our
Editing Experience
team. The team owns the tools linguists and reviewers use every day to translate, review and approve content at scale: the translation editor, the review and approval workflow, content management tools and the developer utilities that support them. Together with your Product Manager and Designer, you’ll own the team’s strategy and delivery end to end.
What You Will Do
Lead, coach and develop your teams of Software Engineers. You'll support their career growth, run performance evaluations, contribute to compensation planning and hire engineers who raise the bar.
Stay technically close to the work without becoming a bottleneck. You'll review key designs and pull requests, pair with engineers on tricky problems and take on contributions outside the critical path (such as tooling, prototypes or small fixes). This keeps you in touch with the codebase and your teams' daily reality while they own delivery.
Partner with Product Managers and Designers (the Product Triad) to understand our customers deeply and take part in discovery. You'll make sure your teams work on the right problems, putting outcomes ahead of outputs.
Connect engineering decisions to business impact. Understand how your domain contributes to customer value, retention and revenue, and use that to guide trade-offs on scope, investment and technical debt.
Own your teams' flow of work from start to finish. Track and act on delivery and quality signals (such as cycle time, deployment frequency, change failure rate and recovery time), clear bottlenecks across planning, review, testing and release, and keep cognitive load sustainable.
Lead your teams' move to AI-native engineering across the SDLC. Embed AI tools and agentic workflows, measure their real effect on speed, quality and how engineers experience their work, and adapt team practices so faster delivery never costs reliability or maintainability.
Champion operational excellence. Drive reliability and quality practices, own the health of the services your teams run and step in as Incident Commander when needed.
Own your teams' delivery: set quarterly plans, track progress against the product roadmap and help shape department-wide planning and strategy.
What You Must Have
3+ years of recent experience as an Engineering Manager leading software engineering teams, ideally in SaaS product companies.
A strong software engineering background, and you're still hands-on today. You can review code and designs credibly, dig into technical issues and contribute to architecture decisions.
Proven people leadership: hiring, onboarding, coaching, performance management and helping engineers grow into their next role.
A strong product engineering mindset. You've partnered with Product and Design on discovery, worked directly with customers and measured success by customer and business outcomes rather than output.
Business acumen. You understand the commercial context, can explain trade-offs in terms of impact and communicate clearly with stakeholders at all levels.
Experience using engineering metrics and flow practices (such as DORA metrics, cycle time or WIP limits) to find bottlenecks and improve delivery, quality and team health, without turning metrics into targets.
Hands-on experience using AI-assisted development and agentic tools, both in your own work and across a team. You have a clear view of how AI changes delivery speed, code quality, review practices and cognitive load.
Experience planning and delivering complex initiatives across several teams predictably, including managing dependencies, risks and incidents.
It's a Plus If You Have
None of these are required, and we're happy to support you as you learn them on the job.
Experience in the localization industry or with translation workflows.
Experience leading engineering teams at a product company during a scale-up phase.
Experience shipping AI-powered product features, such as LLM-based features, to customers.
Experience managing fully remote, distributed teams.
Familiarity with developer experience or productivity frameworks, such as SPACE or DevEx.
Our Benefits
💰 Competitive salary and employee stock options.
🌍 Fully remote setup with flexible working hours.
🏢 Co-working budget — for those days you want a change from your home office.
🌴 Flexible vacation policy to recharge when you need to.
🖥️ Home office setup budget — monitor, desk, ergonomics, whatever helps you do your best work.
📚 Learning & development budget to grow your skills and career.
🏥 Health insurance to keep you covered.
🧘 Wellness allowance to support your mental and physical well-being.
🤝 Great startup culture — remote but close-knit, with regular retreats and social events to stay connected.
We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Partner Sales Manager - Hewlett Packard Enterprise to be a key contributing team member within the growing IHV team. Large OEM or Independent Hardware Vendor (IHV) brands - HPE, Dell, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies build software-defined solutions to capitalize on global open source mandates and associated macro trends. Canonical’s flagship product, Ubuntu, and its broader open source portfolio are key ingredients for these partners to realize their aspirations. Canonical represents the best platform for rapid open source innovation.
The Partner Sales Manager will be responsible to build trusted relationships with HPE, increase Canonical market share and attach rate, evangelize the partnership and drive business interactions from across persona - from engineer to CxO. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and participate in executive engagements as coordinated by the Senior Director.
Location: This role will be based remotely in India
The role entails
Build strategic relationships and enable HPE teams on the partnership
Build pipeline and transact opportunities through HPE
Grow HPE’s awareness of open source capabilities on Canonical Ubuntu
Demonstrate a deep understanding of the Linux and cloud software ecosystem
Deliver on targets, objectives and provide a voice of the partner
Travel regularly - including internationally - to drive partnerships in person
Align and support internal canonical field teams - identify, support, grow, transact
Expand existing footprint with HPE customers with an aim to upsell to broader portfolio
Support and contribute to broader strategy, initiatives and key campaigns as defined by the HPE Global Alliance Director
What we are looking for in you
Experience in alliance or indirect sales management roles
Sales acumen, ability to build and manage a pipeline of business
Autonomous, disciplined, hands-on, get-it-done mentality
Ability to capture customer requirements, evaluate gaps, identify and create opportunities
Passionate about Ubuntu products and mission
Comfortable in fast-paced and high pressure environments with measurable goals
Experience with Linux, virtualization, containers, and other cloud technologies
Excellent communication and presentation skills
Team player with superior accountability and customer support skills
Credibility and working knowledge of HPE - its products, go-to-market motion, and field
Experience managing cross-functional teams and track record of operational excellence
Willingness to travel up to 4 times a year for internal events
Hands on experience with SalesForce.com and Google Suite a plus
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Office Based - Taipei, Taiwan
The role of a Silicon Alliances Ecosystem Development Manager at Canonical
Ubuntu is the fastest growing enterprise Linux, the leading platform for public cloud computing, and the engineer's favorite way to drive the future.
Our goal is to help the enterprise embrace open source from end to end, across every class of compute and every class of application, starting with the linux kernel itself, to infrastructure solutions like OpenStack and Kubernetes, all the way up to data, security, analytics and serverless capabilities.
The Silicon Alliances Team works with the leading semiconductor companies to combine open source adoption with innovative optimizations to get the most from each new chip. With our semiconductor partners, we develop joint product roadmaps, drive delivery, formulate go-to-market plans and conceptualize new business models, enabling differentiated hardware and robust product life-cycle support while still anchored to best-in-class Ubuntu. The end goal is a frictionless experience to deploy, maintain, and develop on any hardware from cloud to edge.
The successful candidate is someone who is passionate about both hardware and software technology with interest to grow into business development. We are hiring for positions across early career to senior roles, with scope ranging from small exploratory partnerships to managing our largest and most strategic partnerships.
If you are someone who can navigate complex new technical challenges, learn quickly, and architect solutions and strategies across global teams, this challenging role is for you.
Location:
We are for hybrid work; mix of on-site in our Taipei office and remote from home. Global travel to sprints, events, and partner meetings is part of the role.
What your day will look like
Represent Canonical, its solutions and software to partners.
Develop a deep understanding of silicon partner strategies, technologies and roadmaps and identify overlap with Canonical’s current and future products.
Work cross-functionally with engineering, product, marketing and sales teams to facilitate new business, leading definition of joint products, solutions and complex programs relying heavily on your communicating and influencing skills.
Ensure that robust project plans are created, tracked, and executed.
Develop joint Go To Market strategy and campaigns with silicon partners, manage market messaging, collateral and launch plans across products.
Negotiate successful contracts.
What we are looking for in you
B.A / B.S / B.E degree in science, technology and/or engineering.
Fundamental understanding of the semiconductor industry and ecosystem.
Experience in software and system architecture is preferred.
Customer-facing experience in business development, technology strategy or similar functions.
Excellent communication skills; ability to grasp complex material and synthesize key points.
Ability to think and work at both strategic and tactical levels
Disciplined and self motivated for a remote-first workplace environment.
Additional skills that you might also bring
Experience with open source software and open source business models is preferred.
Team leadership or program management experience.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Office Based - Taipei, Taiwan
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location: This role will be office based in Taipei, Taiwan
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintaining daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identify custom engineering requests that are not part of an existing business contract
Advocating for the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Working at Canonical is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Medellín, Colombia
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Buenos Aires, Argentina
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico City, Mexico
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with Australian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role of a Silicon Alliances Ecosystem Development Manager at Canonical
Ubuntu is the fastest growing enterprise Linux, the leading platform for public cloud computing, and the engineer's favorite way to drive the future.
Our goal is to help the enterprise embrace open source from end to end, across every class of compute and every class of application, starting with the linux kernel itself, to infrastructure solutions like OpenStack and Kubernetes, all the way up to data, security, analytics and serverless capabilities.
The Silicon Alliances Team works with the leading semiconductor companies to combine open source adoption with innovative optimizations to get the most from each new chip. With our semiconductor partners, we develop joint product roadmaps, drive delivery, formulate go-to-market plans and conceptualize new business models, enabling differentiated hardware and robust product life-cycle support while still anchored to best-in-class Ubuntu. The end goal is a frictionless experience to deploy, maintain, and develop on any hardware from cloud to edge.
The successful candidate is someone who is passionate about both hardware and software technology with interest to grow into business development. We are hiring for positions across early career to senior roles, with scope ranging from small exploratory partnerships to managing our largest and most strategic partnerships.
If you are someone who can navigate complex new technical challenges, learn quickly, and architect solutions and strategies across global teams, this challenging role is for you.
Location:
We are hiring for remote roles in Americas. We will also consider applicants in EMEA who can accommodate a shifted schedule to support Silicon partners in Americas. Global travel to sprints, events, and partner meetings is part of the role.
What your day will look like
Represent Canonical, its solutions and software to partners.
Develop a deep understanding of silicon partner strategies, technologies and roadmaps and identify overlap with Canonical’s current and future products.
Work cross-functionally with engineering, product, marketing and sales teams to facilitate new business, leading definition of joint products, solutions and complex programs relying heavily on your communicating and influencing skills.
Ensure that robust project plans are created, tracked, and executed.
Develop joint Go To Market strategy and campaigns with silicon partners, manage market messaging, collateral and launch plans across products.
Negotiate successful contracts.
What we are looking for in you
B.A / B.S / B.E degree in science, technology and/or engineering.
Fundamental understanding of the semiconductor industry and ecosystem.
Experience in software and system architecture is preferred.
Customer-facing experience in business development, technology strategy or similar functions.
Excellent communication skills; ability to grasp complex material and synthesize key points.
Ability to think and work at both strategic and tactical levels
Disciplined and self motivated for a remote-first workplace environment.
Additional skills that you might also bring
Experience with open source software and open source business models is preferred.
Team leadership or program management experience.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location:
This role will be based remotely in the APAC region
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintaining daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identify custom engineering requests that are not part of an existing business contract
Advocating for the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
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Location: New York
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Senior Proposals Writer
at Via, you will work to improve mobility by forging new partnerships with public transit providers through thoughtful, exceptionally-written proposals. Working with senior members of the Strategy Team, you will develop a deep understanding of potential partners’ transportation challenges and goals, learn Via’s unique technical and operational strengths, and coordinate high-quality written proposals for effective shared mobility services.
What You'll Do:
Hone your strategic thinking skills by coordinating with Via’s Partnerships, Expansion, and Finance teams to develop strategies for winning high-stakes, competitive procurements.
Absorb complex product specifications and distill into clear, easily-digestible prose.
Generate compelling original content by ascertaining a potential partner's needs and deploying your familiarity with Via’s technology and operational capabilities, transit norms, and the latest innovations from across the industry.
Lead competitive procurements from beginning to end -- through evaluation, creation of exceptional proposal content, review, and submission.
Conduct rigorous research on global mobility trends by analyzing news stories, new service announcements, scopes of work, and other forms of information and synthesizing findings into insightful commentary.
Skillfully manage communications with potential partners over the phone and email.
Support senior team members during interviews with cities and transit agencies.
Who You Are:
Meticulous and strategic; you can pay attention to every detail in a complex project while, at the same time, relating each of them to the big picture in a coherent way.
An exceptional writer and communicator with an instinctive appreciation for tone and structure; your colleagues have told you that they enjoy reading your work (and maybe you’ve even won awards).
Socially-minded, action-oriented, and passionate about urbanism; you understand the importance of public transit and are motivated to improve worldwide access to mobility.
Able to quickly switch gears to coordinate with teams across the company and team members from associate-level to C-suite.
An academic high-achiever, preferably in the humanities, social sciences, or another field that requires regular long-form writing and argumentation (undergraduate degree required; advanced degree preferred).
It’s a plus if you have created and published an original and thoughtful essay, op-ed, or other piece of content; bonus points if it is on the subject of technology, transit, urbanism, mobility, business strategy, or a related topic.
Our team boasts a diversity of academic and professional backgrounds: from Poetry PhDs to publishing veterans and policy analysts, many of whom had no prior proposal writing experience.
It’s a plus if you have led (or played a leading role in) the development and success of a business or public sector proposal/pitch/deal/etc.
It’s a plus if you have prior experience at a startup, transportation consulting firm, management consulting firm, or in the public sector.
What We Offer:
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $85,000-$160,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
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