Location: Lisbon
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
Core Platform development is spread across multiple cross-functional teams, each building large and complex components of the MDM platform. Software Engineer plays role in a team is technically responsible for particular feature delivery which consists of:
Presenting a solution to Architects
Technical drive feature delivery, make decisions, development leadership - distribute tasks across one or two regular engineers
Work with QA to review testing approaches, provide all details needed for testing, and review test plans
Be responsible for all internal feature documentation
Job Duties and Responsibilities:
Work closely with Tech leads and architects, Kanban master, QA and PM to deliver high-quality work
Complex features development
Provide good code coverage in unit and integration testing
Be ready for every day technical decisions
Professional communication with other cross-functional team representatives
Be ready for sustenance in areas under engineer's responsibility
Skills You Must Have:
2+ years of experience in enterprise application design, development
2+ Experience in backend applications development
Proven ability to deliver solutions, offer implementation support, and engage with customers.
1+ years of experience in building scalable distributed data systems using Java and Cloud Technology.
Good technical background with previous development experience for enterprise customers
Strong Java knowledge (Java 8 and above), Java Runtime basics
Provide Technical mentorship and leadership to junior team members.
Hands-on technically, comfortable reviewing and writing code.
Solid foundation in computer science, with strong competencies in algorithms, data structures, software design, and building large, distributed systems
Experience in performance optimisations, code profiling, and Java application runtime analysis
Skills That Are Nice to Have:
Experience in customer support in the SaaS area
Experience in building scalable distributed data systems using Cloud Technology
Technical background with previous development experience for enterprise customers
Experience with Big Data Technologies
Experience with No-SQL databases
Experience with cloud-managed services - AWS, GBT, Azure
MS or equivalent experience
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
What we’re looking for:
We are seeking a skilled and experienced Senior Revenue Operations Support Manager to join our Revenue Operations Support team. This position will be based out of Singapore and assist our APAC region. You will play a crucial role in managing our background operations utilizing our Salesforce and CLM systems in support of internal stakeholders. You will be engaged in projects to enhance current processes as well as suggest improvements to existing processes. You’ll drive operational excellence and ensure that actions are aligned with company policies and processes.
Responsibilities:
Directly support sales and customer success by resolving tickets related to sales process and systems
Independently review requests and troubleshoot to understand technical challenges, define root causes, and resolve problems.
Verifying data accuracy of sales orders
Effectively liaise between Sales, Customer Success, Contracts, Pricing and Finance to resolve issues for the sales team
Follow documentation to complete ongoing tasks, identify areas for process improvement, create documentation for new tasks, and train new team members to complete ongoing tasks
Execute existing tests and write new test scenarios to complete user acceptance testing of changes related to salesforce
Own projects to roll out operational support for new initiatives - generate documentation, train operations teammates, and work cross functionally to make post-launch improvements
Able to lead and develop operational projects which enhance processing speed and efficiency
Qualifications:
5-10 years of relevant experience in a sales operations role
Experience as a user of Salesforce within quote to cash business processes
Proficient in Salesforce skills needed to complete daily troubleshooting, ticket resolution and projects.
You enjoy taking initiative and making suggestions for improvements
Detail oriented with high capability for detecting inconsistencies.
Proficient with Excel/Google Sheets
Strong time management skills, as well as excellent verbal and written communication skills
Strong work ethic and organizational skills
Experience at SaaS company preferred
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect on GitLab's India team, you'll be a trusted advisor to prospects, customers, and partners across India. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business goals across the software development lifecycle. This role supports Commercial and Enterprise segments in India's Southern Region. Experience with Global Capability Centers (GCCs), Digital Native organizations, and startups is highly valued given the accounts you'll support.
You'll partner closely with Account Executives and cross-functional teams to own technical evaluations, including proofs of value and workshops, shape solution architectures, and bring customer feedback to Product Management. You'll also occasionally support regional go-to-market partners that provide Professional Services. Your work will help customers adopt GitLab successfully, support revenue growth through solution selling, and build long-term, trusted relationships.
What you’ll do
Lead technical discovery, demonstrations, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the software development lifecycle.
Own the technical evaluation process, including solution design, proofs of concept or value, workshops, and technical contributions to tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams across Commercial and Enterprise segments to shape account strategies for new customer acquisition and expansion, with a focus on GCC, Digital Native, and startup accounts.
Support regional go-to-market partners that provide Professional Services, helping them deliver consistent technical guidance and apply effective practices during partner-led engagements.
Represent GitLab at online and in-person marketing events, including webinars, industry events, presentations, roundtables, panels, demonstration days, and hackathons.
Build trusted relationships with technical practitioners and business leaders, guide GitLab-driven transformation, and help customers become GitLab advocates.
Advise customers on modern software development, continuous integration and continuous deployment (CI/CD), security, and cloud practices to improve their return on investment.
Share customer feedback, use cases, and competitive insights with Product Management, Engineering, Sales, and Marketing while continuing to build expertise and reusable guidance in GitLab, DevSecOps, AI, and cloud technologies.
What you’ll bring
Experience guiding Commercial and Enterprise customers through solution design and evaluation in technical presales, consulting, or a similar role.
Experience working with India's GCCs, Digital Native organizations, and startups is highly valued.
Knowledge of the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows.
Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, with the ability to connect platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, including deployment, security, and operations options.
Ability to lead proofs of concept or value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt your message for practitioners and senior business and technical decision-makers.
Skill in building trusted relationships, listening with empathy, advocating for customers, collaborating with go-to-market or Professional Services partners, and continuously learning new technologies.
About the team
The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives. This role focuses on Commercial and Enterprise opportunities across India's Southern Region and works with Account Executives, the broader go-to-market team, and regional partners that provide Professional Services. The team advises on architecture, runs technical evaluations such as proofs of value, and guides customers through digital transformation. We collaborate asynchronously with Sales, Product Management, Engineering, and Marketing to share effective practices, create reusable technical resources, and represent the voice of the customer. Our focus is helping customers modernize software delivery, adopt GitLab at scale, and navigate a changing AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect on GitLab's South Korea team, you'll be a trusted advisor to enterprise prospects, customers, and partners. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business objectives across the software development lifecycle. Experience working with Chaebol’s or other large conglomerate organizations is highly valued given the accounts you'll support. Using your technical expertise, knowledge of cloud and modern software development practices, and customer empathy, you'll guide organizations through digital transformation from planning through monitoring.
You'll partner closely with our Account Executives and cross-functional teams. You'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and represent the voice of the customer to product management. You'll also support GitLab's South Korea go-to-market partners, who act as our regional professional services arm, by helping enable and guide their technical delivery. Your work will drive successful platform adoption, support revenue growth through solution selling, and build long-term, trust-based relationships that show GitLab's differentiated position in an AI-driven DevSecOps landscape.
What you’ll do
Lead technical discovery, demonstrations, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full software development lifecycle.
Own the technical evaluation process, including solution design, proofs of concept or proofs of value, workshops, and the technical components of tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams across South Korea to shape and execute account strategies that support new customer acquisition and expansion, with a focus on enterprise accounts.
Support and enable GitLab's South Korea go-to-market partners, who operate as the region's professional services arm, to promote consistent technical delivery and best practices across partner-led engagements.
Represent GitLab at online and in-person marketing events, including webinars, industry events, booth sessions, presentations, roundtables, panels, demonstration days, and hackathons.
Build trusted relationships with technical practitioners and business leaders, guiding them through GitLab-supported transformation and helping them become GitLab advocates.
Advise customers on modern software development, continuous integration and continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
Serve as the voice of the customer across product management, engineering, sales, and marketing by sharing feedback, use cases, and competitive insights that inform the product roadmap and positioning.
What you’ll bring
Experience engaging with enterprise customers in technical presales, consulting, or similar roles and guiding them through solution design and evaluation.
Proficiency across the software development lifecycle, including modern DevSecOps practices, continuous integration and continuous deployment workflows, and GitLab or comparable source control and collaboration platforms.
Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication, presentation, and relationship-building skills, with the ability to adapt messages for practitioners and senior business and technical decision-makers and represent customer perspectives across Product Management, Engineering, Sales, and Marketing.
Motivation to continue developing professionally by learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
Fluency in Korean and English.
About the team
The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives. This role focuses on Enterprise opportunities across South Korea and works with Account Executives, the broader go-to-market team, and regional partners that provide Professional Services. The team advises on architecture, runs technical evaluations such as proofs of value, and guides customers through digital transformation. We collaborate asynchronously with Sales, Product Management, Engineering, and Marketing to share effective practices, create reusable technical resources, and represent the voice of the customer. Our focus is helping customers modernize software delivery, adopt GitLab at scale, and navigate a changing AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location:
Singapore
About Developer GTM
The Developer GTM organization is a highly collaborative startup within Cloudflare, dedicated to attracting, inspiring, and growing the next generation of builders. We are redefining developer acquisition in a world where AI and distributed agents are reshaping the stack. Our mission is to create accessible and exciting pathways for developers to discover Cloudflare—whether through ecosystem partnerships, high-impact content, or creative field engagement.
We are a diverse team of builders, storytellers, and connectors united by one goal: to make Cloudflare the most empowering and exciting place for developers to build.
About the Role
As a Senior Solutions Architect for the Developer Platform, you will shape and lead the regional technical strategy for our customer and partner engagements across APJC.
In this role, you will partner closely with engineering leaders, architects, developers, security teams, and executives to define architectures, validate technical approaches, and confidently transition production workloads onto Cloudflare. Rather than focusing on a single account, you will operate across a dynamic portfolio of engagements, ensuring broad impact.
A central part of your role involves translating your field experience into reusable organizational knowledge. You will create architectural frameworks, provide technical guidance, and champion the needs of regional customers directly to our product teams. This is a senior, individual-contributor role that beautifully balances hands-on architecture, executive collaboration, and regional technical leadership. You will report directly to the Director of Developer GTM, APJC.
What You’ll Do
Shape Strategy:
Guide the technical strategy for Developer Platform customers and partners across the region.
Design & Translate:
Transform business, application, security, and operational requirements into secure, scalable, and highly maintainable architectures on Cloudflare.
Collaborate & Advise:
Partner with engineering executives and senior stakeholders to advise on application modernization, distributed systems, AI architecture, and platform strategy.
Facilitate Discovery:
Lead architecture discovery sessions, technical workshops, proofs of concept, design reviews, and production-readiness discussions in a supportive, consultative manner.
Create Frameworks:
Establish reference architectures, architectural standards, and governance patterns that empower our customers and the broader APJC field organization.
Stay Hands-On:
Build, review, and troubleshoot representative applications and integrations.
Champion the Region:
Serve as a Developer Platform technical leader through presentations, written guidance, and internal enablement.
Mentor & Grow:
Support and mentor fellow solutions architects and technical colleagues navigating complex customer engagements.
Bridge Teams:
Build effective, continuous feedback loops between customers, field teams, and product leaders, translating regional needs into actionable product and go-to-market recommendations.
What Success Looks Like
By the end of your first year, you will have:
Become a trusted technical advisor and collaborative partner to customers, partners, and internal leaders.
Established clear, actionable technical strategies and adoption plans for priority engagements.
Helped customers successfully validate and launch their production workloads on Cloudflare.
Published reusable reference architectures and field guidance that elevate the entire team.
Improved the field organization’s ability to position, architect, and deliver Cloudflare’s developer and AI solutions.
Cultivated the technical leadership of your colleagues through active mentorship and enablement.
Provided product teams with consistent, evidence-based insights into regional customer requirements and adoption barriers.
Become recognized as a supportive, authoritative Developer Platform leader across APJC.
What We’re Looking For
Meaningful Experience:
A strong background in solutions architecture, software engineering, technical consulting, or a related customer-facing technical role. While candidates often bring 10+ years of experience, we care most about your demonstrated scope, impact, and ability to deliver results.
Language Skills:
Professional fluency in English and a major language spoken in India, with the ability to comfortably lead technical and executive discussions in both languages, to support clients in that region. A significant portion of your portfolio will consist of clients based in India.
Strategic Collaboration:
A track record of owning complex technical strategies involving developers, infrastructure teams, security stakeholders, and senior executives.
Technical Depth:
Deep working knowledge of distributed application architecture (compute, storage, networking, security, reliability, and observability).
Hands-On Capability:
Software-development experience, including the ability to build or review production-quality applications and proofs of concept (preferably in JavaScript or TypeScript).
Ecosystem Knowledge:
A strong understanding of modern web technologies, serverless/cloud-native architectures, modern software-delivery practices, and at least one major public cloud platform.
Influential Leadership:
A proven ability to influence without direct authority, thoughtfully mentor colleagues, and turn individual solutions into shared organizational capabilities.
Communication:
Excellent written, presentation, and facilitation skills tailored for developer, architectural, and executive audiences.
Travel:
Ability to travel up to 30%, primarily within APJC, including India (supported by flexible planning).
Nice-to-Have (Bonus Skills)
Experience building and operating production applications on Cloudflare’s Developer Platform.
Experience designing AI inference, agentic, retrieval-augmented generation, or data-intensive applications.
Familiarity with customers, technology partners, or developer communities in India.
A background in public speaking, technical writing, open-source contribution, or community building.
Relevant cloud or architecture certifications.
A degree in computer science, engineering, or a related discipline, OR equivalent practical experience.
Important Note:
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location:
Singapore
About Developer GTM
The Developer GTM organization is a highly collaborative startup within Cloudflare, dedicated to attracting, inspiring, and growing the next generation of builders. We are redefining developer acquisition in a world where AI and distributed agents are reshaping the stack. Our mission is to create accessible and exciting pathways for developers to discover Cloudflare—whether through ecosystem partnerships, high-impact content, or creative field engagement.
We are a diverse team of builders, storytellers, and connectors united by one goal: to make Cloudflare the most empowering and exciting place for developers to build.
About the Role
As a Principal Solutions Architect for the Developer Platform, you will shape and guide the regional technical strategy for our most strategic customer and partner engagements across APJC and Greater China.
In this senior role, you will partner closely with engineering leaders, architects, developers, security teams, and executives to define architectures, validate technical approaches, and confidently transition production workloads onto Cloudflare. Rather than focusing on a single account, you will operate across a dynamic portfolio of strategic engagements, ensuring broad, ecosystem-wide impact.
A central part of your role involves translating your field experience into reusable organizational knowledge. You will create architectural frameworks, actively mentor fellow architects, and champion the needs of regional customers directly to our product teams. This is a senior, individual-contributor role that beautifully balances hands-on architecture, executive collaboration, regional technical leadership, and mentorship. You will report directly to the Director of Developer GTM, APJC.
What You’ll Do
Shape Strategy:
Guide the technical strategy for strategic Developer Platform customers and partners across the region.
Design & Translate:
Transform complex business, application, security, and operational requirements into secure, scalable, and highly maintainable architectures on Cloudflare.
Collaborate & Advise:
Partner with engineering executives and senior stakeholders to advise on application modernization, distributed systems, AI architecture, and platform strategy.
Facilitate Discovery:
Lead architecture discovery sessions, technical workshops, proofs of concept, design reviews, and production-readiness discussions in a supportive, consultative manner.
Create Frameworks:
Establish reference architectures, architectural standards, and governance patterns that empower our customers and the broader APJC field organization.
Stay Hands-On:
Build, review, and troubleshoot representative applications and integrations to stay deeply connected to the technology.
Champion the Region:
Serve as a Principal technical leader through presentations, public speaking, written guidance, and internal enablement.
Mentor & Grow:
Support, develop, and mentor solutions architects and technical colleagues navigating complex customer engagements.
Bridge Teams:
Build effective, continuous feedback loops between customers, field teams, and product leaders, translating regional needs into actionable product and go-to-market recommendations.
What Success Looks Like
By the end of your first year, you will have:
Become a trusted technical advisor and collaborative partner to strategic customers, partners, and internal leaders.
Established clear, actionable technical strategies and adoption plans for priority engagements.
Successfully partnered with customers to validate and launch their production workloads on Cloudflare.
Published reusable reference architectures and field guidance that elevate the entire team.
Empowered the field organization’s ability to position, architect, and deliver Cloudflare’s developer and AI solutions.
Cultivated the technical leadership of your colleagues through active mentorship and enablement.
Provided product teams with consistent, evidence-based insights into regional customer requirements and adoption barriers.
Become recognized as a supportive, authoritative Principal Developer Platform architect across APJC.
What We’re Looking For
Meaningful Experience:
A strong background in solutions architecture, software engineering, technical consulting, or a related customer-facing technical role. While candidates at the Principal level often bring 15+ years of experience, we care most about your demonstrated scope, impact, and ability to navigate complex architectural challenges.
Language Skills:
Professional fluency in English and Mandarin Chinese, with the ability to comfortably lead technical and executive discussions in both languages to support clients in the Greater China region, which form a significant part of your portfolio.
Strategic Collaboration:
A track record of guiding complex technical strategies involving developers, infrastructure teams, security stakeholders, and senior executives.
Technical Depth:
Deep working knowledge of distributed application architecture (compute, storage, networking, security, reliability, and observability).
Hands-On Capability:
Software-development experience, including the ability to build or review production-quality applications and proofs of concept (preferably in JavaScript or TypeScript).
Ecosystem Knowledge:
A strong understanding of modern web technologies, serverless/cloud-native architectures, modern software-delivery practices, and at least one major public cloud platform.
Influential Leadership:
A proven ability to influence without direct authority, thoughtfully mentor colleagues, and turn individual solutions into shared organizational capabilities.
Communication:
Excellent written, presentation, and facilitation skills tailored for developer, architectural, and executive audiences.
Travel:
Ability to travel up to 30%, primarily within APJC and mainland China (supported by flexible planning).
Nice-to-Have (Bonus Skills)
Experience building and operating production applications on Cloudflare’s Developer Platform.
Experience designing AI inference, agentic, retrieval-augmented generation, or data-intensive applications.
Familiarity with customers, technology partners, or developer communities in Greater China.
A background in public speaking, technical writing, open-source contribution, or community leadership.
Relevant cloud or architecture certifications.
A degree in computer science, engineering, or a related discipline, OR equivalent practical experience.
Important Note:
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, US
About the Department
Cloudflare’s Enterprise Applications Team is responsible for running and maintaining the essential systems that enable internal teams to operate efficiently. Within the Enterprise Applications Team is a technical group responsible for the HR tech suite and associated integrations with various platforms.
About the Role
We are looking for a Workday Integration Specialist to join our People & Payroll Systems team, an energetic team focused on building resilient and efficient solutions to difficult problems. The Workday Integration Specialist serves as a technical point of contact for production support issues and assigned projects, including solution design, technical documentation, and implementation. We strive to build reliable, fault-tolerant systems that can operate at Cloudflare’s scale.
What You’ll Do
Work on a range of system integration support, technical debt and HR initiatives involving Workday, Greenhouse, middleware, data lakes and other systems.
Help design, build, test, and support inbound and outbound Workday integrations.
Integrate Workday HCM with third-party global payroll and benefits providers.
Configure integration security.
Troubleshoot and fix production support issues.
Develop Workday custom reports, including BIRT.
Create and launch EIBs.
Work with teams to communicate, verify, and test desired functionality changes.
Leverage AI to build solutions, document solutions and streamline processes.
Work with internal business users to demonstrate changes to the system and ensure all relevant business needs are addressed.
Create and maintain system design documentation.
Enforce Workday integration best practices and standards.
Manage multiple competing priorities through effective organization and communication.
Work on other assigned projects and tasks as needed.
Examples of Desirable Skills, Knowledge and Experience
Bachelor’s degree or higher in a technology-related field, or relevant experience implementing business systems.
Proficient technical knowledge of Workday HCM, Benefits, Compensation, Talent Management, and third-party payroll vendors such as ADP, CloudPay, Safeguard, and TMF.
Workday integration certifications preferred.
2–3 years of experience in software development.
Experience developing Workday inbound and outbound integrations.
Experience developing Workday custom reports, dashboards, and calculated fields.
Experience developing Workday EIBs, Core Connectors, RaaS, and web services.
Experience working with Workday Studio.
Experience working with Workday Object Transporter (OX).
Experience leveraging AI tools to help build solutions and build documentation.
Knowledge of XML and XSLT; Java and MVEL are secondary technical skills.
Experience monitoring and maintaining interfaces between Workday and internal or external vendor systems.
Self-motivated and exceptionally detail-oriented.
Highly organized with the ability to multitask and prioritize effectively while demonstrating a sense of urgency.
Ability to think through and deliver creative, value-added solutions through self-initiative and ownership.
Experience with Jira and Google Suite.
Experience building strong working relationships with business partners, application users, project managers, internal IT teams, and external application consultants.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
SaaS Revenue & Financial Analyst — Flosum
About Flosum
Flosum is a Salesforce-native platform company delivering enterprise-grade DevOps, data protection, and security solutions to some of the world's largest organizations. Our product portfolio spans Cloud DevOps, Data Migrator, Data Masking, Data Backup, Org Security, Cloud Trust Center, and Sandbox Synchronization — all built natively on the Salesforce platform. We serve enterprise customers across technology, energy, financial services, healthcare, and federal government. Flosum is a growth-stage company operating with the intensity and speed of a startup backed by the discipline of a mature operator.
The Role
We're hiring a SaaS Revenue & Financial Analyst who will own the measurement layer of our entire business. You will be the person who knows every number — ARR, net retention, expansion, churn, pipeline conversion, cost of acquisition, gross margin by product line, services margin, cash flow, and everything in between. You'll work across Salesforce (our CRM and billing system of record) and QuickBooks (our financial system) to build a unified, always-current picture of company performance.
This is not a reporting role. This is an analytical role where you connect revenue operations data to financial outcomes and surface the insights that drive decisions at the CEO level.
What You'll Own
You will build and maintain our SaaS metrics infrastructure — ARR waterfall, cohort retention analysis, revenue recognition schedules, deferred revenue tracking, and unit economics by segment. You will reconcile Salesforce bookings data against QuickBooks revenue entries and ensure we have a single source of truth across both systems. You will produce monthly and quarterly financial and revenue packages for leadership, including variance analysis against plan. You will model scenarios for pricing changes, product bundling, geographic expansion, and headcount investment. You will monitor pipeline health and translate pipeline data into revenue forecasts with documented assumptions. You will own the data integrity between our CRM and accounting systems, flagging discrepancies before they compound. You will support board-level and investor-level reporting with clean, defensible metrics.
Requirements
What We're Looking For
You have three-plus years of experience in SaaS financial analysis, revenue operations, or FP&A at a B2B software company. You are deeply proficient in Salesforce — not as a user, but as someone who understands opportunity objects, product schedules, contract structures, and reporting at a data level. You are equally proficient in QuickBooks Online, including chart of accounts design, revenue categorization, journal entries, and reconciliation workflows. You understand ASC 606 revenue recognition principles and can apply them to a multi-product SaaS business with annual and multi-year contracts. You can build financial models from scratch in Excel or Google Sheets — not from templates, from logic. You think in terms of cohorts, not just totals. You understand the difference between bookings, billings, and revenue, and you can explain why each matters. You are precise, skeptical of your own numbers, and obsessive about data integrity.
Preferred
Experience at a company with a mix of subscription revenue and professional services. Familiarity with Salesforce CPQ or native Salesforce quoting and contract objects. Exposure to investor or board reporting at a growth-stage company. Experience with Marketo or HubSpot data as it relates to CAC and attribution modeling.
Why Flosum
You'll report directly into the CEO's operating rhythm. Your work will not sit in a queue — it will shape hiring plans, product investment, and go-to-market strategy in real time. Flosum is building the definitive platform for Salesforce lifecycle management, and we need someone who can measure every dimension of that growth with precision.
Location: London Office
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution
- Build and update internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 4+ years in technical support, developer support, or systems engineering.
- Experience managing and delivering against operational SLAs for enterprise accounts
- Strong hands-on debugging experience with JavaScript, Python, or similar languages, including the ability to read and reason through an unfamiliar codebase.
- Working knowledge of APIs, databases, and Git-based CI/CD workflows.
- Excellent written and verbal communication skills, able to convey technical concepts clearly to both technical and non-technical stakeholders.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.).
- Exposure to cloud infrastructure (AWS, GCP, or similar).
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Senior Technical Customer Experience (CX) Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue.
As a Senior Technical CX Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements.
This role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management.
WHAT YOU'LL DO
ADVANCED SUPPORT & ESCALATION OWNERSHIP
- Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues.
- Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents.
- Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios.
- Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior.
- Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners.
BUG MANAGEMENT & CROSS-FUNCTIONAL PARTNERSHIP
- Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution.
- Write clear, actionable bug reports with strong reproduction steps and customer impact context.
- Track issues through resolution and communicate updates clearly to customers and internal stakeholders.
- Act as a bridge between technical teams and customers with varying levels of technical aptitude.
TEAM ENABLEMENT & SKILL DEVELOPMENT
- Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices.
- Serve as a go-to resource for Specialists navigating difficult or ambiguous cases.
- Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team.
- Model excellent customer communication, prioritization, and decision-making under pressure.
PATTERN RECOGNITION & CONTINUOUS IMPROVEMENT
- Identify themes, patterns, and systemic issues emerging from escalations and complex tickets.
- Surface actionable insights to CX leadership to inform product, tooling, or process improvements.
- Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency.
WHAT YOU HAVE
- 4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment.
- Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues.
- Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior.
- Experience managing bugs and collaborating closely with Product and Engineering teams.
- Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy.
- Confidence leading customer calls and communicating clearly with both highly technical and non-technical users.
- Strong written communication skills, particularly when documenting investigations or summarizing complex issues.
- Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility.
- Comfort operating in fast-moving environments with evolving processes and incomplete information.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Global Capacity Manager at Baseten, you will lead the "engine room" of the company, architecting, securing, and optimizing the global GPU fleet that powers our customers' AI workloads. You’ll own the end-to-end journey of capacity management, from securing multi-million dollar GPU clusters to building the automation that ensures 99.9% uptime across multi-cloud environments.
This role is a great fit for entrepreneurial engineers who want to bridge the gap between high-finance asset management and deep infrastructure engineering. You will act as the fleet orchestrator for the world's most advanced chips, ensuring Baseten never experiences a capacity outage while maintaining elite unit economics.
To be clear, this is a high-stakes engineering role. You will be hands-on with Kubernetes
orchestration while also leading specialized pods focused on the next generation of hardware, like NVIDIA’s Blackwell (B200) architecture.
EXAMPLE INITIATIVES
- The B200 Frontier: Architecting the infrastructure readiness and deployment strategy
for Baseten's first Blackwell GPU clusters.
Global Workload Orchestration: Building "Multi-cloud Capacity Management" systems
to move customer workloads seamlessly across regions to optimize cost and latency.
- Precision GPU Triage: Developing automated Go-based operators to identify, cordon,
and repair unhealthy H100 nodes in under an hour.
- The Supply Chain of Intelligence: Partnering with leadership to secure and reserve
dedicated capacity for Baseten’s largest enterprise customers.
RESPONSIBILITIES
- Lead Specialized Pods: Act as the lead for specific GPU pods (e.g., H100 or B200),
managing the full lifecycle of acquisition, air traffic control, and maintenance for those
assets.
- Advanced Orchestration: Execute complex workload migrations and "sticky"
deployment drains, ensuring deployment scheduling rules meet strict regional and
compliance requirements.
- Build for Scalability: Design and implement the "next version" of Baseten’s capacity
management system to handle a 10x increase in GPU volume.
Financial Modeling: Leverage your understanding of unit economics to build ROI
models for GPU spend, ensuring Baseten scales profitably.
- Cross-Team Collaboration: Partner with SRE, Infra, and FDE teams to take discrete
operational tasks off their plate and verify "last mile" follow-through on infrastructure
changes.
- Incident Response: Lead capacity-crunch response by rapidly untainting and re-
coordinating workloads during high-pressure outages.
REQUIREMENTS
- Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics,
or a related field
- 5+ years of professional work experience in a high-growth environment, preferably at a
hyperscaler (GCP, AWS, Azure) or a specialized GPU provider
- Deep expertise in Kubernetes, including hands-on experience with taints, cordons, node
draining, and custom operators
- Demonstrated experience with Go or Python in a production-level environment
Strong financial literacy and the ability to model complex trade-offs between capacity
reliability and cost
- High tenacity and collaborative mindset
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking an experienced Executive Communications Writer to support and scale the ways our leaders tell our story. In this role, you will work closely with the Head of Executive Communications and other organization leaders to reach priority audiences in ways that compellingly communicate Anthropic's position at the AI research frontier, market-leading commercial posture, and industry-leading commitment to public benefit.
In this role, a given day might include drafting, editing, brainstorming, on-site event support, and coordinating executive response to breaking news, all in close collaboration with the External Communications team and other leaders. The ideal candidate will be an adept storyteller, an experienced partner to leaders, and a flexible collaborator, able to navigate ambiguous situations with sound judgment. When circumstances dictate, you should also be capable of shaping highly technical materials that reach sophisticated audiences with deep domain experience. Because a company like Anthropic — and a technology like advanced AI — are unprecedented in nature, we’re looking for proactive, visionary candidates who offer fresh perspectives on what executive communications might look like in the AI era.
We are particularly interested in candidates with experience and expert capability in at least one domain relevant to Anthropic's roster of executives. These include: science and research; products and AI architecture; enterprise and commercial strategy; and visual storytelling and brand, among others.
Responsibilities:
Originate and shape exceptional executive communications that span a wide array of written and rhetorical formats and platforms
Work cross-functionally with External Communications colleagues and other subject matter experts to drive consequential communications moments that serve strategic goals
Support senior leaders in developing their areas of communications focus and in their preparation for major communications moments
Balance a collaborative ethic with a strategic point of view
You may be a good fit if you:
Have 8+ years of high level executive communications experience, ideally at a high-tempo, industry-shaping organization
Are an exceptional writer and communicator — both on the page, and in high-stakes, fast-moving environments
Are high agency and low ego
Demonstrate comfort and experience in supporting senior leaders
Have a point of view on how forces of change are reshaping traditional communications disciplines, including executive communications
Display strong operational capabilities
Are self-driven with a bias to action
Show excellent judgment and instincts in navigating ambiguous situations
Maintain epistemic humility while making informed decisions
Bring an open and curious mindset to deeply understand technical concepts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$295,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Redwood City, California, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is expanding into a new era of monetization, one that blends our trusted subscription model with dynamic, consumption-based pricing for AI-powered and Platform capabilities. As the Strategy and Operations Manager, Consumption Products you will own the day-to-day operations of this early-stage but high-priority business, sitting at the intersection of product, finance, analytics, and our customer-facing teams. This is a rare opportunity to build something new at scale: you will help define how Box monetizes AI Units today and lay the operational foundation for expanding consumption-based models across our Platform and beyond.
This role reports to the VP, Renewals and Consumption and carries direct visibility with Box's Chief Operating Officer and other senior leaders. You will work across an exceptionally diverse set of teams - from Product Management and Data Engineering to Billing, Marketing, and Account Teams serving as the connective tissue that keeps this fast-moving program running accurately and efficiently.
WHAT YOU'LL DO
You will own the customer-facing consumption program at Box globally. As the owner, you will:
Monitor daily customer consumption, overage trends, and program activity, identifying accounts that require action and driving unresolved issues to closure.
Coordinate and execute operational actions including exception handling, managing customer controls, advising on account-specific treatments, and providing validated data for periodic customer reporting and billing.
Serve as the first-line subject matter expert for consumption billing questions from Account Teams and GTM stakeholders, providing timely guidance on program mechanics, alerts, and commercial considerations.
Work with Business Analytics and Product teams to investigate new usage patterns and new reporting capabilities, translating business requirements into clear, actionable requests for analysts and data specialists.
Review product updates and policy changes to assess operational impact, and contribute to internal playbooks, FAQs, and customer-facing guidance.
Act as the cross-functional orchestrator across work-streams converting ambiguous problems into clear decisions, owners, and action plans — while maintaining an integrated view of dependencies across product, billing, analytics, marketing, and customer communications.
Lead the expansion of consumption billing to new products at Box
WHO YOU ARE
You love building from scratch and leaving your mark. You are someone who excitedly brings structure to chaos, with the ability to connect disparate dots and discern signal from noise. You are incredibly detail oriented with a “GSD” mindset, while always keeping the big picture in mind. Where others see problems, you see solutions. You always put the customer in the center of your decision making. If this sounds like you, you also likely have the following experience:
You have 4+ years of experience in management consulting, program management, operations, or a cross-functional business role, ideally within a consulting firm, SaaS or technology company.
You have a strong understanding of SaaS business models and familiarity with consumption-based or usage-based pricing, including AI-driven products.
You have clearly demonstrated quantitative analysis experience, comfortably bring able to perform moderate analyses’ and interpreting data prepared by others
You communicate clearly and concisely in both written and verbal form, with the ability to simplify complex policies, workflows, and commercial terms for diverse audiences.
You have strong attention to detail when handling customer-specific terms, exceptions, alerts, and operational actions.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$125,500
—
$157,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$125,500
—
$157,000 USD
Location: New York City, New York, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is expanding into a new era of monetization, one that blends our trusted subscription model with dynamic, consumption-based pricing for AI-powered and Platform capabilities. As the Strategy and Operations Manager, Consumption Products you will own the day-to-day operations of this early-stage but high-priority business, sitting at the intersection of product, finance, analytics, and our customer-facing teams. This is a rare opportunity to build something new at scale: you will help define how Box monetizes AI Units today and lay the operational foundation for expanding consumption-based models across our Platform and beyond.
This role reports to the VP, Renewals and Consumption and carries direct visibility with Box's Chief Operating Officer and other senior leaders. You will work across an exceptionally diverse set of teams - from Product Management and Data Engineering to Billing, Marketing, and Account Teams serving as the connective tissue that keeps this fast-moving program running accurately and efficiently.
WHAT YOU'LL DO
You will own the customer-facing consumption program at Box globally. As the owner, you will:
Monitor daily customer consumption, overage trends, and program activity, identifying accounts that require action and driving unresolved issues to closure.
Coordinate and execute operational actions including exception handling, managing customer controls, advising on account-specific treatments, and providing validated data for periodic customer reporting and billing.
Serve as the first-line subject matter expert for consumption billing questions from Account Teams and GTM stakeholders, providing timely guidance on program mechanics, alerts, and commercial considerations.
Work with Business Analytics and Product teams to investigate new usage patterns and new reporting capabilities, translating business requirements into clear, actionable requests for analysts and data specialists.
Review product updates and policy changes to assess operational impact, and contribute to internal playbooks, FAQs, and customer-facing guidance.
Act as the cross-functional orchestrator across work-streams converting ambiguous problems into clear decisions, owners, and action plans — while maintaining an integrated view of dependencies across product, billing, analytics, marketing, and customer communications.
Lead the expansion of consumption billing to new products at Box
WHO YOU ARE
You love building from scratch and leaving your mark. You are someone who excitedly brings structure to chaos, with the ability to connect disparate dots and discern signal from noise. You are incredibly detail oriented with a “GSD” mindset, while always keeping the big picture in mind. Where others see problems, you see solutions. You always put the customer in the center of your decision making. If this sounds like you, you also likely have the following experience:
You have 4+ years of experience in management consulting, program management, operations, or a cross-functional business role, ideally within a consulting firm, SaaS or technology company.
You have a strong understanding of SaaS business models and familiarity with consumption-based or usage-based pricing, including AI-driven products.
You have clearly demonstrated quantitative analysis experience, comfortably bring able to perform moderate analyses’ and interpreting data prepared by others
You communicate clearly and concisely in both written and verbal form, with the ability to simplify complex policies, workflows, and commercial terms for diverse audiences.
You have strong attention to detail when handling customer-specific terms, exceptions, alerts, and operational actions.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$125,500
—
$157,000 USD
Location: Chicago, Illinois, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is expanding into a new era of monetization, one that blends our trusted subscription model with dynamic, consumption-based pricing for AI-powered and Platform capabilities. As the Strategy and operational Manager, Consumption Products you will own the day-to-day operations of this early-stage but high-priority business, sitting at the intersection of product, finance, analytics, and our customer-facing teams. This is a rare opportunity to build something new at scale: you will help define how Box monetizes AI Units today and lay the operational foundation for expanding consumption-based models across our Platform and beyond.
This role reports to the VP, Renewals and Consumption and carries direct visibility with Box's Chief Operating Officer and other senior leaders. You will work across an exceptionally diverse set of teams - from Product Management and Data Engineering to Billing, Marketing, and Account Teams serving as the connective tissue that keeps this fast-moving program running accurately and efficiently.
WHAT YOU'LL DO
You will own the customer-facing consumption program at Box globally. As the owner, you will:
Monitor daily customer consumption, overage trends, and program activity, identifying accounts that require action and driving unresolved issues to closure.
Coordinate and execute operational actions including exception handling, managing customer controls, advising on account-specific treatments, and providing validated data for periodic customer reporting and billing.
Serve as the first-line subject matter expert for consumption billing questions from Account Teams and GTM stakeholders, providing timely guidance on program mechanics, alerts, and commercial considerations.
Work with Business Analytics and Product teams to investigate new usage patterns and new reporting capabilities, translating business requirements into clear, actionable requests for analysts and data specialists.
Review product updates and policy changes to assess operational impact, and contribute to internal playbooks, FAQs, and customer-facing guidance.
Act as the cross-functional orchestrator across work-streams converting ambiguous problems into clear decisions, owners, and action plans — while maintaining an integrated view of dependencies across product, billing, analytics, marketing, and customer communications.
Lead the expansion of consumption billing to new products at Box
WHO YOU ARE
You love building from scratch and leaving your mark. You are someone who excitedly brings structure to chaos, with the ability to connect disparate dots and discern signal from noise. You are incredibly detail oriented with a “GSD” mindset, while always keeping the big picture in mind. Where others see problems, you see solutions. You always put the customer in the center of your decision making. If this sounds like you, you also likely have the following experience:
You have 4+ years of experience in management consulting, program management, operations, or a cross-functional business role, ideally within a consulting firm, SaaS or technology company.
You have a strong understanding of SaaS business models and familiarity with consumption-based or usage-based pricing, including AI-driven products.
You have clearly demonstrated quantitative analysis experience, comfortably bring able to perform moderate analyses’ and interpreting data prepared by others
You communicate clearly and concisely in both written and verbal form, with the ability to simplify complex policies, workflows, and commercial terms for diverse audiences.
You have strong attention to detail when handling customer-specific terms, exceptions, alerts, and operational actions.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$113,000
—
$141,500 USD
Location: Dublin, Ireland
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT US:
Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
ABOUT THE ROLE:
Millions of people rely on Notion to do their most important work. Protecting that trust starts with protecting the people who build Notion: our employees, their laptops, their identities, and the SaaS apps they rely on every day.
We are looking for a hands-on Corporate Security Engineer to own and improve the technical controls that keep our workforce and corporate environment safe. This is a security engineering role focused on building scalable controls and automation across identity, endpoints, SaaS, and workforce infrastructure, not a traditional IT support or corporate engineering role.
You'll own and evolve core security controls, design systems and automation that scale with the company, and help make security both stronger and easier to use. You'll partner closely with IT, Infrastructure, GRC, and Detection & Response to improve the security foundations that employees rely on every day.
WHAT YOU'LL ACHIEVE:
- Harden our identity and access management stack, including Okta and Google Workspace, with phishing-resistant MFA, strong SSO and SCIM lifecycles, and least-privilege access across SaaS.
- Run our endpoint security program across a macOS-first fleet, including MDM, EDR, and configuration baselines, with working coverage for Windows and ChromeOS.
- Secure AI tool usage at the endpoint, including governance of large language models, AI agents, and model context protocol (MCP) integrations; detect and prevent unauthorized or risky AI service access and data exfiltration through AI-enabled tools.
- Reduce SaaS risk at scale through SSPM tooling and custom automation, including detection of risky OAuth grants, excessive permissions, shadow IT, and configuration drift.
- Write code (Python, Terraform) to automate access reviews, onboarding and offboarding, configuration drift detection, and audit evidence collection.
- Partner with Detection & Response to ensure corporate systems produce the telemetry needed to detect identity, endpoint, and SaaS abuse.
- Support SOC 2, ISO 27001, and customer audits as a byproduct of good engineering, not a separate workstream.
- Partner with Detection & Response on investigation and response for corporate security incidents, including phishing, account compromise, lost devices, and BEC.
SKILLS YOU NEED TO BRING:
- Have 5+ years of hands-on experience in corporate security, enterprise security, or IT security engineering at a cloud-native company.
- Have working knowledge of a major identity provider (Okta, Entra, or Google Workspace) and the underlying protocols (SAML, OIDC, OAuth 2.0, SCIM).
- Have hands-on experience operating endpoint management and detection tooling across macOS and enterprise environments.
- Write production-quality scripts and automation in Python or Bash, and have shipped Terraform or other infrastructure-as-code for security configuration.
- Are familiar with SaaS security risks (OAuth governance, audit logging, SSPM) and the realities of integrating a long tail of vendors.
- Have working knowledge of at least one major cloud platform (AWS, GCP, or Azure) at the security configuration level.
- Communicate clearly in writing and work effectively across IT, Engineering, Legal, People, and GRC.
NICE TO HAVES:
- Experience at a fast-growing tech or AI company where the security program had to outpace headcount.
- A background in IT engineering, SRE, or production engineering that transitioned into security engineering.
- Experience building internal security tooling or workflows that improved employee or developer experience.
- Contributions to the security community through open-source tools, blog posts, or conference talks.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Customer Engineer- Santiago, Chile.
This role will focus on Enterprise Customers in or around Santiago predominately with local only travel envisaged.
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team:
GTM (Go-To-Market) organization
Reports to:
Regional Customer Engineering Leader
Structure:
You do not hand off customers after the initial sale.
Role Type:
Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation:
Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms.
Customer Adoption & Value Realization:
Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory:
Maintain deep relationships with key stakeholders through every stage—onboarding, maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.
Minimum Qualifications
Experience:
Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen:
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication:
Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience:
Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize) [15].
Applied AI Knowledge:
Experience with prompt engineering, LLM orchestration, or RAG architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Customer Engineer- Bogotá, Colombia.
Local travel only in Bogota and Medellin only
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team:
GTM (Go-To-Market) organization
Reports to:
Regional Customer Engineering Leader
Structure:
You do not hand off customers after the initial sale.
Role Type:
Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation:
Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms.
Customer Adoption & Value Realization:
Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory:
Maintain deep relationships with key stakeholders through every stage—onboarding, maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.
Minimum Qualifications
Experience:
Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen:
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication:
Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience:
Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize) [15].
Applied AI Knowledge:
Experience with prompt engineering, LLM orchestration, or RAG architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.
Compensation
Competitive base salary
Variable commission structure tied to commercial targets, adoption milestones, and account expansion
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
seniorГеография найма не уточнена
seniorBangalore, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorWhile candidates often bring 10+ years of experience, we care most about your demonstrated scope, impact, and ability to deliver results
География найма не уточнена
Hybrid
УдалённоUnited States
ГибридПротиворечивые условия: 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ГибридseniorSan Francisco
ГибридSan Francisco
San Francisco, CA | New York City, NY
Redwood City, California, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
New York City, New York, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
Chicago, Illinois, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
ГибридDublin, Ireland
seniorГеография найма не уточнена
seniorКолумбия; Local travel only in Bogota and Medellin only