Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Role
We are looking for a customer-obsessed and hands-on
experienced
Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both.
You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact.
What You'll Be Doing
Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs
Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities
Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements
Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement
Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces
Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams
Drive technical decisions that balance customer experience, technical feasibility, and business requirements
Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities
What We Look For In You
Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent
5+ years of industry experience with at least 3+ years in technical product management
Strong technical background and proven track record of delivering complex technical products at scale
Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences
Strong analytical and problem-solving skills with data-driven decision making
Experience working with technical teams and managing complex stakeholder relationships
Nice to Haves
Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent
Experience with conversational AI or voice-based products
Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs
Track record of innovation and zero-to-one product development
Experience with Deep Learning model training or inference
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
The
salary
range for this position is $250,444.00 to $375,666.00
. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-HYBRID
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Lugano
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking a Senior Technical Recruiter to drive full-cycle recruitment across multiple countries in the EMEA region and support our mission of building world-class teams.
In this role, you will partner closely with the Head of HR EMEA and the global HR team to attract and retain exceptional talent across technical and business functions. You will own the end-to-end recruiting lifecycle, delivering a best-in-class candidate experience while influencing hiring strategy across the region.
If you thrive in fast-paced, high-growth environments and want to play a key role in shaping the future of a leading Bitcoin infrastructure company, this opportunity is for you.
What You’ll Be Doing (Key Responsibilities)
- Operate as a strategic talent partner, owning hiring outcomes across EMEA and contributing meaningfully to how Blockstream scales
- Lead full-cycle recruitment across EMEA, covering highly technical and business-critical roles
- Build, nurture, and activate strong talent pipelines through thoughtful, proactive sourcing strategies
- Partner closely with hiring managers and senior leadership to clarify role scope, define hiring criteria, and align on long-term talent strategy
- Deliver high-quality, well-calibrated candidate shortlists that balance speed, rigor, and mission alignment
- Drive a best-in-class candidate experience from first outreach through offer acceptance and onboarding
- Guide and educate hiring managers on structured interviewing, market intelligence, and objective evaluation practices
- Own recruiting performance metrics (time-to-hire, pipeline health, conversion rates, quality-of-hire) and use data to continuously refine approach
- Contribute to employer branding initiatives and strengthen Blockstream’s visibility within key talent communities
- Identify and implement process improvements that increase consistency, efficiency, and quality across the EMEA recruitment lifecycle
What We’re Looking For (Qualifications)
- 7+ years of full-cycle technical recruiting experience in high-growth, international technology environments
- Experience hiring in regulated industries (software development, financial services, crypto, fintech)
- Experience supporting high-growth or scale-up environments
- Demonstrated success hiring complex technical profiles (engineering, infrastructure, security) across multiple EMEA jurisdictions
- Proven ability to influence and advise senior stakeholders with credibility and confidence
- Strong sourcing depth. You don’t rely on inbound applicants; you build and nurture pipelines proactively
- Experience managing cross-border hiring complexities within EMEA
- Data-driven approach to recruiting, with a clear understanding of hiring velocity, pipeline health, and quality-of-hire metrics
- Comfort operating autonomously in a distributed, remote-first organization
- Fluency in English is required; additional professional proficiency in German, French, Italian, Spanish, or another EMEA language is strongly preferred
- Bachelor’s degree in HR, Business, Psychology, or a related field
Nice to Have (Preferred Qualifications)
- Familiarity with Ashby or similar ATS systems and recruitment automation tools.
- Strong employer branding and talent marketing exposure
- General HR experience, beneficial for supporting broader HR initiatives during periods of lower recruitment demand
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Warsaw, Poland
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
We are seeking a dynamic and strategically minded Project Manager to join our central IT team in Poland. This role plays an important part in supporting key initiatives within the team and ensuring smooth coordination across projects in the online trading industry.
You will collaborate with a diverse, international IT team, contributing to cross-functional projects and helping drive alignment, efficiency, and timely delivery.
About Tickmill
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities
across major jurisdictions and a client base built on trust in active trading, spanning CFDs, Futures and
Options.
That foundation: capital, licensing, infrastructure and an established international client base ,is what makes
the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction
Markets, aimed at a much larger consumer audience than our existing trading business alone.
What does the role look like?
The
Project Manager
will have the opportunity to:
Ensure that all projects are delivered on time, within scope, budget, and allocated resources.
Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Develop and maintain detailed project plans to monitor and track progress.
Coordinate internal teams and third-party vendors to ensure flawless project execution.
Manage changes to scope, schedule, and costs using appropriate verification techniques.
Perform risk management to minimize project risks.
Measure project performance using appropriate tools and methodologies.
Report and escalate issues to management as required.
Manage relationships with clients and key stakeholders.
Establish and maintain strong partnerships with third-party vendors.
Contribute to drafting new and improving existing PMO policies and processes.
Create and maintain comprehensive project documentation.
Prepare and deliver clear presentations and updates to stakeholders, ensuring transparency and alignment.
Maintain a solution-oriented mindset, continuously seeking opportunities to optimize processes and improve delivery efficiency.
What do you need to succeed in this role?
Minimum of 3 years’ experience as a Project Manager, with strong IT/technology delivery experience.
Experience in FinTech or Financial Services is considered an advantage.
Excellent command of the English language.
PRINCE2 or PMI PMP certification is considered an advantage.
Strong knowledge and practical application of Agile methodologies across complex projects.
Proven experience managing third-party suppliers and partners.
Excellent communication and stakeholder management skills.
Solid understanding of the Software Development Life Cycle (SDLC).
Ability to thrive in a fast-paced and challenging environment.
Experience with Jira and Confluence.
Experience with MS Project.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our “Employee Training & Development program”.
Hybrid Work Flexibility.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with recruiter
Second interview with hiring manager
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Warsaw, Poland
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
We are seeking a dynamic and strategically minded Senior Project Manager to join our IT team. This role plays an important part in supporting key initiatives within the team and ensuring smooth coordination across projects in the online trading industry.
You will collaborate with a diverse, international IT team, contributing to cross-functional projects and helping drive alignment, efficiency, and timely delivery.
About Tickmill
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities
across major jurisdictions and a client base built on trust in active trading, spanning CFDs, Futures and
Options.
That foundation: capital, licensing, infrastructure and an established international client base ,is what makes
the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction
Markets, aimed at a much larger consumer audience than our existing trading business alone.
What does the role look like?
The
Senior
Project Manager
will have the opportunity to:
Ensure that all projects are delivered on time, within scope, budget, and allocated resources.
Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Develop and maintain detailed project plans to monitor and track progress.
Coordinate internal teams and third-party vendors to ensure flawless project execution.
Manage changes to scope, schedule, and costs using appropriate verification techniques.
Perform risk management to minimize project risks.
Measure project performance using appropriate tools and methodologies.
Report and escalate issues to management as required.
Manage relationships with clients and key stakeholders.
Establish and maintain strong partnerships with third-party vendors.
Contribute to drafting new and improving existing PMO policies and processes.
Create and maintain comprehensive project documentation.
Prepare and deliver clear presentations and updates to stakeholders, ensuring transparency and alignment.
Maintain a solution-oriented mindset, continuously seeking opportunities to optimize processes and improve delivery efficiency.
What do you need to succeed in this role?
Minimum of 4 years’ experience as a Project Manager, with strong IT/technology delivery experience.
Experience in FinTech or Financial Services is considered an advantage.
Excellent command of the English language.
PRINCE2 or PMI PMP certification is considered an advantage.
Strong knowledge and practical application of Agile methodologies across complex projects.
Proven experience managing third-party suppliers and partners.
Excellent communication and stakeholder management skills.
Solid understanding of the Software Development Life Cycle (SDLC).
Ability to thrive in a fast-paced and challenging environment.
Experience with Jira and Confluence.
Experience with MS Project.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our “Employee Training & Development program”.
Hybrid Work Flexibility.
Private Medical Insurance.
Multisport - 80% cover by the company
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with recruiter
Second interview with hiring manager
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Dammam, Saudi Arabia
Eram Talent is seeking a proactive and enthusiastic Associate Talent Acquisition Advisor to join our dynamic team. As a leader in talent acquisition, Eram Talent specializes in providing exceptional recruitment solutions across various industries, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care. The Associate Talent Acquisition Advisor will play a key role in supporting the recruitment team in sourcing and attracting top talent for our clients.
Responsibilities
Assist in the recruitment process by posting job openings, screening resumes, and coordinating interviews with candidates.
Support the team in developing and implementing effective sourcing strategies to attract qualified candidates.
Conduct preliminary interviews to evaluate candidates’ skills and fit for specific roles.
Maintain accurate and organized candidate records in the applicant tracking system.
Build relationships with potential candidates and maintain engagement throughout the recruitment process.
Contribute to the development of talent pipelines for current and future hiring needs.
Collaborate with team members on projects and initiatives to improve recruitment processes.
Provide timely updates and reports on recruitment activities to the management team.
Requirements
Bachelor's degree in Human Resources, Business Administration, or a related field.
3+ years of experience in recruitment or human resources preferred.
Strong understanding of recruitment processes and techniques.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a fast-paced team environment.
Detail-oriented with strong organizational skills.
Proficiency in Microsoft Office Suite and experience with applicant tracking systems.
Passion for connecting talent with opportunities and a strong desire to develop a career in recruitment.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Solutions Architect on the Field Engineering team, you'll be the trusted technical advisor to enterprise customers across pre-sales and post-sales, for teams running AI and web workloads on Vercel. You'll qualify technical fit, design future-state architectures, and run evaluations and proofs of concept before the deal, then guide adoption as lead architect after it, bringing in Professional Services, Developer Success, Product, and Engineering when customers need them. This is a hybrid role based in Austin, New York City, or San Francisco, with three days a week in the office.
What you'll do
Lead technical discovery with Sales, qualify use cases, and design target architectures for AI agents and web applications on Vercel
Own proofs of concept (POCs) and pilots end to end: set success criteria, guide implementation, and document outcomes for executive buyers
Build and deliver tailored demos, technical presentations, and workshops for developer and executive audiences
Act as lead architect post-sale for strategic accounts, guiding onboarding, reference implementations, and migrations, and tuning performance with Core Web Vitals and observability data
Run customer security, compliance, and architecture reviews, and feed recurring field gaps back to Product and Engineering
What you need
5+ years of experience in a customer-facing technical role such as solutions architect, sales engineer, or platform architect, working with web or cloud platforms
Hands-on JavaScript and TypeScript experience, including reviewing production application code built with Next.js, React, or another modern framework
Designed enterprise architectures covering web performance, caching, networking, and security on AWS, Microsoft Azure, or Google Cloud Platform (GCP)
Ran technical evaluations or POCs on enterprise deals with both executive and developer stakeholders
Bonus if you
Built and shipped an AI-powered application or agent, for example with the AI SDK
Led a large-scale migration to a cloud-native or composable architecture (headless CMS, commerce, identity)
Supported customer security reviews against SOC 2, PCI DSS, or HIPAA
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA On Target Earnings pay range for this role is $190,000 - $340,000. Actual OTE will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-DNI
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Athens; Limassol; Nicosia
Workplace: hybrid
The Role:
We’re looking for a Data Architect to drive the design, evolution, and governance of data architecture across the organization. In this role, you’ll collaborate closely with multiple functional groups and technology leaders to translate business needs into scalable, well-structured data solutions.
You’ll provide best-practice guidance on data management, modeling, and architecture design, ensuring data platforms are robust, efficient, and aligned with strategic objectives.
This is an exciting opportunity to shape data-centric initiatives, influence enterprise-level decisions, and enable teams to leverage high-quality data in support of impactful business outcomes.
The main responsibilities of the position include:
Develop conceptual, logical, and physical data models, focusing on design (structure, semantics, constraints, and alignment to business meaning), including key physical design considerations such as indexing and partitioning
Define and maintain reference and target data architectures (including standards and reusable patterns) across operational systems, event/streaming platforms, and analytical environments (data warehouse/lakehouse)
Drive architectural decision-making and trade-offs (e.g., consistency, performance, scalability, cost, operability, security), and contribute to architecture documentation practices that capture and govern those decisions
Support the implementation of the organizational data strategy, including database design standards, data warehouse architecture, standards and guidance, and analytics platform integration
Assist with the deployment and extension of the Enterprise Data Catalogue
Contribute to the creation and maintenance of architecture processes and documentation standards
Partner closely with project teams as an embedded contributor, guiding schema design, physical design choices (e.g., indexing and partitioning), data access patterns, and query optimization best practices, supporting teams through design reviews and delivery
Advise project teams on the end-to-end data product lifecycle, from platform selection through testing and implementation
Govern changes to architectural artefacts and ensure systems conform to established data architecture guidelines
Define data flows and integration patterns across applications and services, including operational systems, streams, and analytical platforms (batch and real-time), with clear ownership and information dissemination patterns
Main requirements:
BSc/MSc in Computer Science, Information Technology or related field.
Minimum of 3 years of experience in data modelling, data engineering, database design, or data architecture roles.
Strong expertise in conceptual, logical, and physical data modelling, with solid SQL skills to bring designs to life.
Proficiency in Python for data-related work (e.g., automation, prototyping, analysis, validation, data quality checks, and tooling around data pipelines/integrations).
Experience working with cloud-based data platforms and modern data warehouse or lakehouse architectures
Good understanding of software development lifecycles, requirements analysis, and technical design best practices.
A collaborative mindset, with the ability to build trusted relationships across business and technical teams.
Exposure to data governance, metadata management, and data quality frameworks, with an appreciation for well-managed data.
Confidence in advising on ETL/ELT patterns, data integration solutions, and data orchestration technologies.
Experience in graph databases, vector databases/semantic search capabilities, feature stores, or related ML/AI data architectures would be considered a plus.
A proactive, self-driven professional who thrives in agile environments and enjoys shaping scalable data solutions.
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a skilled SAP SCM Consultant to join our growing team. In this role, you will play a vital part in optimizing supply chain processes for our clients using SAP Supply Chain Management (SCM) solutions. Your expertise will be crucial in analyzing current supply chain operations, identifying improvements, and implementing best practices to enhance overall efficiency and effectiveness.
Key Responsibilities:
Engage with clients to understand their supply chain requirements and challenges.
Design, configure, and implement solutions within the SAP SCM module to improve supply chain performance.
Work closely with cross-functional teams to enhance integration between SCM, logistics, production, and other relevant SAP modules.
Conduct gap analysis between current processes and best practices, recommending appropriate changes.
Facilitate training sessions and workshops to ensure users become proficient in SAP SCM functionalities.
Provide ongoing support and troubleshooting expertise throughout the project lifecycle.
Stay updated on the latest industry trends and SAP advancements, applying this knowledge to client solutions.
Document processes, configurations, and project deliverables for future reference.
Requirements
Requirements:
Bachelor's degree in Supply Chain Management, Business Administration, Information Technology, or a related field.
A minimum of 5 years of experience in SAP Supply Chain Management consulting.
Strong understanding of supply chain processes, including demand planning, procurement, production, and logistics.
Experience in integrating SAP SCM with other modules such as MM, SD, and WM.
Excellent analytical skills with a keen attention to detail.
Strong communication and interpersonal abilities to effectively collaborate with clients and team members.
Experience in conducting training and support sessions is advantageous.
SAP certification in SCM or related areas is highly desirable.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: United States (Remote); United Kingdom (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
About the Role
We are looking for product-oriented backend engineers to join our engineering team here at Teleport. You will be responsible for designing and implementing backend services and APIs that enable access controls auditing tools, audit logging, session recording summarization, and identity workflows in all aspects of Teleport.
You will be involved in the entire product development cycle, from working with customers to understand security needs, to writing RFDs for your design ideas, to implementing distributed systems in Go. You will work very closely with engineers, product managers, and security researchers to design features that secure and monitor access to infrastructure at scale.
You will play a key role in shaping how modern infrastructure access is secured, audited, and managed at scale.
What You'll Do
- Building backend integrations https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Aaws with cloud provider's managed databases.
- Working on scalability and resiliency https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Ascaleof clusters with 10K+ nodes.
- Implementing advanced HTTPS proxy with identity aware access control.
- Building hardened security https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Asecurity for Linux and Mac users.
What We're Looking For
- Go or Rust experience
- Linux systems engineering
- Cryptography engineering experience is a plus
How We Hire
- You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements
- You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions
- You join a Slack channel and submit a coding challenge https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md in Go using Github
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring for our
Cloud Alliances Business Development Lead
to coordinate our ‘go-to-market’ with tier 1 Cloud Partners. We develop joint product roadmaps, drive delivery, and formulate go-to-market plans, content and processes, enabling differentiated offerings and robust product life-cycle support anchored to best-in-class Canonical products. This role supports the interaction of Canonical’s sales, marketing and alliances teams with counterparts at the cloud to jointly service customers and prospects. This role is responsible for quarterly and yearly public cloud derived revenue budget forecasts.
The successful candidate is someone who is passionate about tech and driving revenue growth through collaboration. If you are data-driven and skilled at navigating complex new technical challenges, learn quickly, and ready to architect strategies across global teams, this challenging role is for you.
Location:
This role will be based remotely in the Americas region.
The role entails
Collaborating with product, engineering, alliance and marketing teams at a cloud partner to align on open-source strategies.
Capturing partner requirements, evaluating gaps, and identifying Canonical opportunities.
Coordinating with marketing and product teams on messaging, content creation, and launch plans.
Creating partner- and customer-facing materials like reference architectures, joint blueprints, webinars, presentations, videos, and white papers.
Driving Ubuntu adoption within targeted alliance accounts, advocating its benefits to stakeholders and working with partners on enablement training for their development, delivery, support and commercial teams.
Influencing Cloud customers to build with Canonical technology.
Up to 25% travel, including internationally, for internal conferences and to drive partnerships in person.
What we are looking for in you
Exceptional academic track record from both high school and university or a compelling narrative about your alternative chosen path.
Bachelor's degree in science, technology and/or engineering.
Experience in software development and system architecture.
Customer-facing experience in software engineering, product management, business development, technology strategy or similar functions.
Excellent communication skills across all levels of stakeholders - individual contributors to the C-suite; ability to grasp complex material and synthesize key points.
Ability to think and work at both strategic and tactical levels.
Disciplined and self motivated for a remote-first workplace environment.
Nice-to-have skills and experience
Experience with open source software and open source business models.
Team leadership, product management or program management experience.
Understanding of marketing and go-to-market strategy.
Sector-specific experience in finance, telecommunications, automotive, or public sectors.
Working knowledge of independent hardware and software vendor go-to-market motions.
Post-graduate degree in science, technology or engineering field.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Belgrade, Serbia; Nicosia, Cyprus; Bogota, Colombia; Tbilisi, Georgia; Atlanta, United States
Workplace: remote
At AI Digital, we are continuously building the future of digital marketing. We partner with ambitious brands, scale complex media ecosystems, and help our clients grow through data, technology, and smart strategy.
If you don’t see a role that matches your background right now, that doesn’t mean we shouldn’t connect.
We’re always interested in connecting with talented professionals across Client Service, Digital Media, Programmatic Advertising, AI-powered marketing solutions, Strategy, Marketing Operations, Analytics, Design, and broader AdTech ecosystems.
If you’re excited about building impactful digital solutions and think you could contribute to our journey, let’s connect!
We value people who
• Bring relevant experience in digital marketing, adtech, client service, media, strategy, or related fields
• Think analytically and approach challenges with curiosity and ownership
• Communicate clearly and confidently
• Thrive in fast-moving, collaborative environments
• Are motivated by impact, growth, and continuous improvement
What you can expect from us
• Competitive compensation aligned with your experience
• Flexible remote work
• Exposure to enterprise-level clients and complex digital ecosystems
• Real ownership and room to grow
• A supportive, high-performance team culture
УдалённоBelgrade, Serbia; Nicosia, Cyprus; Bogota, Colombia; Tbilisi, Georgia; Atlanta, United States
Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent, a leading Talent Acquisition Company and a division of ERAM Holdings, is looking for a motivated Procurement & ERP Analyst to join our team within the IT Business Solutions sector. We specialize in connecting top-tier talent with exceptional opportunities across various industries, and we are committed to delivering innovative solutions to our clients.
The Procurement & ERP Analyst for IT Business Solutions is responsible for supporting the procurement process for IT solutions and services within the client.
This role will collaborate with stakeholders in Procurement to understand their IT solution needs and requirements.
Key Responsibilities:
Analyze user behaviour, needs, and feedback to identify opportunities for improving the user experience within the e-marketplace; collaborate with UX/UI designers to enhance the platform's usability, navigation, and overall user interface.
Conduct user testing and gather user feedback to drive iterative improvements to the e-marketplace.
Implement processes for onboarding new vendors and sellers onto the emarketplace platform; manage vendor profiles, product listings, and catalogues on the e-marketplace, ensuring accurate and up-to-date information.
Collaborate with procurement teams to ensure compliance with vendor qualification criteria, contracts, and policies.
Monitor and analyze key performance metrics of the emarketplace, such as transaction volume, conversion rates, user engagement, and revenue; identify trends, patterns, and areas for improvement based on performance data.
Generate regular reports and dashboards to communicate the emarketplace's performance to stakeholders such as the IT Business Solutions Manager.
Collaborate with IT security teams to implement and maintain appropriate security measures for the e-marketplace platform.
Ensure compliance with local Saudi data protection regulations, privacy policies, and industry standards.
Coordinate the allocation of IT resources, such as hardware, software, network capacity, and personnel, to meet demand requirements; develop resource allocation plans, considering factors such as project priorities, resource availability, and business needs.
Monitor and analyze the capacity of IT infrastructure and systems, such as servers, storage, networks, and cloud resources; anticipate future capacity needs based on demand forecasts and growth projections for the Procurement function.
Manage the inventory of IT solutions, licenses, and assets to ensure their availability and optimal utilization; collaborate with procurement and finance teams to track and manage IT solution inventory levels, cost, and lifecycle.
Requirements
Bachelor’s degree in computer science, information technology, supply chain management, procurement or equivalent from a recognized and accredited university is required
Certified Professional in Supply Management (CPSM) or any procurement-related/other relevant certification preferred
At least 5 years of experience in procurement analysis or ERP system management.
Strong understanding of procurement processes and ERP functionality (preferably SAP, Oracle, or similar).
Excellent analytical skills, with proficiency in data analysis and reporting tools.
Exceptional problem-solving and critical-thinking abilities.
Strong communication skills to effectively collaborate with stakeholders.
Experience in training and supporting teams on ERP systems is a plus.
Location: Dhahran, Saudi Arabia; Bengaluru, India
Eram Talent, a leading talent acquisition company, is on the lookout for a highly skilled Data & AI Architect to join our team in Saudi Arabia. The Data & AI Architect will be instrumental in designing and implementing data-driven solutions that leverage advanced analytics and artificial intelligence to empower business decisions across various projects in the region.
This role requires a deep understanding of data architecture, data modeling, and AI/ML technologies. The architect will collaborate with cross-functional teams to ensure that the data architecture is robust, scalable, and aligned with the business strategies. This position offers an exciting opportunity to innovate and shape the future of data utilization within organizations.
Responsibilities
Own enterprise data architecture and extend it to AI and MLOps capabilities to enable trusted analytics and scalable AI delivery.
Develop and implement a comprehensive data architecture strategy that supports business goals and AI initiatives.
Design data models, database structures, and data flow processes to ensure data integrity, availability, and security.
Design and oversee the implementation of advanced analytics solutions, including machine learning models and algorithms.
Collaborate with data engineering and data science teams to ensure that data pipelines are efficient and aligned with AI/ML requirements.
Establish best practices for data governance, data quality, and data lifecycle management.
Support the selection and implementation of data management tools and technologies.
Engage with stakeholders to understand their data needs and ensure that data solutions deliver maximum business value.
Monitor trends in the data and AI landscape, refining strategies as necessary to drive continuous improvement and innovation.
Requirements
Education:
Bachelor's or Master's degree in Computer Science, Data Science, Information Technology, or a related field.
Experience:
15+ years of experience in data architecture, data engineering, or AI/ML roles.
Proven experience in designing and implementing data models and architecture in large-scale data environments.
Experience with AI and machine learning frameworks, libraries, and tools.
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and big data technologies (e.g., Hadoop, Spark).
Skills:
Strong knowledge of database systems (SQL and NoSQL) and data warehousing concepts.
Excellent analytical and problem-solving abilities.
Strong communication skills, with the ability to convey complex data concepts to non-technical stakeholders.
Ability to work collaboratively in a team-oriented environment.
Location: Ho Chi Minh City, Vietnam
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Key Responsibilities
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Ho Chi Minh City, Vietnam
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Key Responsibilities
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Amsterdam, Netherlands; Berlin, Germany; London, United Kingdom; Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The YDB Development Team at Nebius is hiring mid- and senior-level software developers with C++ expertise.
YDB is an open-source platform with two roles within Nebius:
Providing the binary object storage foundation for S3 Object Storage, Shared Filesystems and Network Block Storage
Serving as a distributed relational database and message broker for services such as IAM, billing, audit trails and logging
We operate YDB clusters in more than 10 regions using HDD and NVMe storage. Individual clusters span tens of thousands of nodes, manage hundreds of petabytes of data and deliver terabytes per second of throughput. Our infrastructure includes x86 and Arm-based systems, including NVIDIA GB300 nodes.
What you’ll work on
Evolve YDB’s architecture for new hardware, redesigning core components when incremental optimization is insufficient:
QLC NVMe drives: increase storage density while controlling RAM/CPU consumption and write amplification
Dual 800 Gb/s network adapters: reduce CPU overhead and memory bandwidth consumption to utilize the available NIC bandwidth
NVIDIA GB300-based systems: ensure efficient operation on Arm-based hosts and offload storage and networking processing to BlueField DPUs
Support high-capacity SMR HDDs by designing data placement, sequential writes, garbage collection and recovery around zoned-write constraints
Develop wide erasure-coding schemes to reduce space aplimfication while maintaining durability and availability
Reduce recovery and rebalancing times after device outages while limiting the impact on foreground workloads
Prevent, detect and recover from silent data corruption across memory, networking and storage
Provide the system capabilities and interfaces required by fleet-wide automation so that hundreds of production clusters can be deployed, configured, upgraded, diagnosed and operated consistently
We move quickly and focus on delivering practical value. Features and optimizations merged into the production branch are typically deployed within weeks. You’ll see your work solving real problems in live clusters—not waiting years to make an impact.
Requirements:
5+ years of professional experience developing high-load systems in C or C++. Candidates with 3+ years will also be considered if their experience includes relevant work on distributed storage systems
Experience developing high-performance, low-latency software components
Understanding of core dumps, flame graphs and sanitizer-enabled builds
Understanding of CPU caches, atomic operations and NUMA architectures
Nice to have:
Experience designing and developing production-grade distributed storage systems and/or databases
Experience with on-disk data structures such as LSM trees and B+ trees, and storage algorithms such as erasure coding and checksumming
Understanding of NVMe, conventional HDD and SMR HDD internals
Experience with debugging and profiling tools such as perf, VTune, bpftrace and gdb
Familiarity with the Linux kernel, SPDK/DPDK, libaio and io_uring
Knowledge of IP, TCP, UDP and DNS, and ideally InfiniBand or RoCE/RDMA
Experience with Kubernetes and Grafana
Experience responding to production incidents
Knowledge of availability and durability calculations
For
Senior candidates
, we offer hybrid working or the flexibility to work remotely within EU.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London, United Kingdom
Workplace: none
Role: Head of Marketing
Location:
London / Hybrid
Contract:
Full Time, Permanent
Salary:
Competitive, plus performance-based incentives
Driving growth. Shaping the brand. Making an impact.
Are you a strategic, hands-on marketing leader ready to shape the global profile of a fast-growing business school?
LSBF is looking for a dynamic Head of Marketing to shape strategy, drive student recruitment and B2B corporate training growth, and turn ideas into impact with a high performing international team. You will define and execute our international marketing strategy, drive student recruitment, and elevate brand visibility across MBAs, MSc programs, ACCA qualifications, and professional short courses.
This is more than a leadership role—it’s a chance to roll up your sleeves and shape the LSBF marketing function from the UK, working alongside a high-performing international team based in India, and collaborating with senior stakeholders across the globe. With LSBF’s nimble, collaborative culture, you’ll have the freedom to move from strategy to execution, make decisions, and see your work drive real growth.
About the Role:
As Head of Marketing, you will lead LSBF’s UK marketing presence, ensuring content, campaigns, and digital strategies resonate with both local and global audiences. Reporting directly to the Managing Director, you will oversee performance marketing, optimize lead generation, and manage multi-channel initiatives, while mentoring a talented marketing team overseas. Your day-to-day will include:
Leading marketing strategy aligned with LSBF’s growth objectives.
Overseeing content creation and social media orchestration, with a hands-on approach to tools like Pardot and Salesforce.
Monitoring performance metrics, working closely with sales to optimize lead quality and pipeline growth.
Building strong internal relationships, navigating a complex ecosystem to give LSBF visibility and influence.
Inspiring and developing a team, while setting the tone for marketing excellence across geographies.
Who you are:
A senior marketing leader ideally within higher education, professional training, or certification sectors.
Confident in both content management and performance marketing, with a deep understanding of digital and traditional channels.
Strategic, autonomous, and hands-on, capable of driving initiatives without constant oversight.
Experienced in managing international teams and collaborating with senior stakeholders.
Passionate about AI-driven marketing and leveraging innovative tools to deliver measurable results.
Why this role is special:
At LSBF, you’ll work in a brand that is nimble, collaborative, and purpose-driven. You will have the autonomy to implement strategy, influence commercial growth, and help shape the school’s marketing future—without the bureaucracy of larger organisations. This role is ideal for someone who thrives in a fast-moving environment and enjoys moving from strategy to action with tangible impact.
Why LSBF?
Because we are a global business school that values flexibility, collaboration, and results. Here, your ideas matter, your work has visibility, and your leadership shapes the next generation of business professionals.
If you’re ready to lead, innovate, and make a tangible impact, apply now and help LSBF grow its brand, influence, and student community worldwide.
Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted. We do not offer visa sponsorships.
We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LSBF Talent Acquisition Team
collegedivisionrecruitment@gus.global
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency.
This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams
Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms
Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively
Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation
Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout
Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production
Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption
We’d love to hear from you if you have:
3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems
Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows.
Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact
Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions
Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices
While it’s not required, it’s an added plus if you also have:
Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems
Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production
Experience building internal Slack tooling, workflow automations, or embedded support experiences
Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems
Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
ОфисseniorLugano
Warsaw, Poland
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