Location: Budapest, Hungary; Warsaw, Poland
About Us
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
Our client is a global industrial leader operating in over 100 countries, known for its advanced manufacturing footprint and commitment to driving digital innovation across its factories and supply chain. They are currently undergoing one of the most significant ERP and operational technology transformations in their industry to modernize systems, improve efficiency, and enable next-generation operations.
We are looking for an experienced
Business Process Owner with strong MM / WM expertise
to act as the bridge between Business teams and SAP / Digital delivery teams. The role focuses on
process readiness, Fit-to-Template workshops, gap analysis, requirements clarification, deployment, UAT, cutover, and post-Go-Live support
.
CONTRACT:
3-months rolling contract, multi-year project
LOCATIONS:
Budapest, Hungary or Warsaw, Poland
START DATE:
December or January
Mandatory experience: SAP WM/MM
Responsibilities
Lead business readiness for
SAP S/4HANA MM / WM
deployment.
Align local teams with the program’s
Core Model / Global Template
.
Prepare and facilitate
Fit-to-Template / Fit-to-Standard workshops
.
Perform business-process analysis, process mapping, and gap analysis.
Gather and clarify business requirements and translate them into actionable inputs for SAP / Digital teams.
Coordinate closely with local stakeholders, site management, and SAP delivery teams.
Support
testing, UAT, cutover, Go-Live, and hypercare
activities.
Contribute to change management, user adoption, and training.
Identify deployment risks and business-readiness gaps.
Capture and share best practices across rollout locations.
Requirements
Strong functional expertise in
Materials Management and/or Warehouse Management processes
.
Solid hands-on experience with
SAP S/4HANA
.
Experience working on
international SAP transformation or rollout programs
.
Strong understanding of
end-to-end business processes
and their integration with SAP.
Experience with
Core Model / Global Template
deployments.
Hands-on experience with
Fit-to-Template, gap analysis, process mapping, and requirements gathering
.
Experience supporting
UAT, deployment, cutover, Go-Live, and hypercare
.
Fluent English and strong ability to work between Business and IT / Digital teams.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Justin Howie, Head of Brand Studio at
Customer.io
, and I'm looking for a Senior Brand Designer to join our small, close-knit creative team.
Brand Studio is the creative engine behind how
Customer.io
shows up in the world, from product launches and campaigns to the website and live events. We move fast, care deeply about craft, and operate at the intersection of strategy and production.
Our team is moving from a production function to a systems and platform team, powered by AI and self-serve tooling. AI sits at the center of how we work, and you'll shape how Brand Studio and the wider company use it for ideation, production, and self-serve creation. You'll own brand design execution across our biggest moments, and you'll build the templates, components, and AI-assisted workflows that let the rest of the company create on brand without waiting on us. You'll work closely with our Brand Designers, Motion Designer, Web Engineer, Product Designers, and Marketers.
This is a senior role with a runway. We're looking for a highly seasoned designer with strong business acumen, who manages up well and mentors others, and who we expect to grow into a Staff or Art Director role once you've proven yourself here.
If you lead with Design Craft, live at the frontier of AI for brand and creative, and want to build systems that help a whole company look and sound like one brand, this role is for you.
What we value
Design Craft with speed
— You hold high standards and know how to hit deadlines.
Curiosity about what's next
— You stay on the leading edge of brand and creative, from new AI tools to new techniques, and you share what you learn.
AI-native by default
— You reach for AI first, test what works on real projects, and teach others how.
Collaboration over silos
— You work closely with designers, developers, and marketers, and the output gets better because of it.
Bias for action
— You'd rather ship something great and iterate than wait for perfect, and you're energized by building.
Clear communication
— You ask the right questions, set clear expectations, and keep stakeholders in the loop without being asked.
Leadership beyond the work
— You mentor the people around you, manage up with confidence, and think like an owner of the business.
What you’ll do
Own brand design execution for product launches, using AI-native workflows to take concepts to launch-ready assets in days
Design website pages, templates, and components in close collaboration with our Senior Web Engineer
Develop campaign assets for digital and out-of-home advertising, produced with AI-native workflows so we can test more concepts and ship more variants
Design branded materials for events and conferences, including signage, stage graphics, and collateral
Build and maintain brand templates and libraries, including Figma libraries, prompt libraries, and custom tooling that turn our guidelines into on-brand output anyone can use
Own our AI creative stack: choose the tools, set the standards, and share what you learn with Brand Studio and the wider company
Enable teams across the org through workshops, playbooks, and guardrails that keep AI-assisted work on brand
Translate briefs from Product Marketing and Demand Generation into creative concepts, executed end to end
Partner with Product Design to keep brand and product expression aligned
Mentor designers on the team, give clear critique, and raise the Design Craft bar across Brand Studio
Work with Brand Studio leadership and senior stakeholders on priorities, tradeoffs, and the business case for creative investment
What we're looking for
7+ years of hands-on brand or visual design experience, ideally in-house at a B2B SaaS or tech company, with a record of senior-level ownership
A portfolio that shows range: brand systems, campaign work, product launch design, web and landing pages, event and out-of-home, and AI-assisted work with a clear account of your process
Expert proficiency in Figma, including building and maintaining components and libraries within a brand system, and fluency in Adobe Creative Suite
Strong typography and layout instincts, and a track record of turning complex technical concepts into clear, compelling visuals
Business acumen: you connect design decisions to company goals, make the case for creative investment, and communicate fluently with executives
The ability to manage up and lead without authority: setting expectations, surfacing risks early, and driving alignment across Marketing, Product, and Exec
Mentorship experience: you've coached other designers and raised the craft bar around you
Deep, hands-on experience with AI image and design tools in your production workflow, plus fluency across the AI creative stack (image generation, LLMs, prompt design, workflow automation) with examples of workflows, templates, or tools you've built that help others create on brand
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$128k–$160k USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute Zoom with a Recruiter
45-minute Zoom with the Head of Brand Studio
30-minute Zoom with a cross-functional leader
45-minute Zoom portfolio review and design exercise with Brand Studio
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a
Customer Excellence Lead
to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses.
This senior leadership role covers
customer support, service delivery, complaint management, customer experience, operational performance and service optimisation
, with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance.
Reporting directly to the
Chief
Business
Operati
ons
Officer EU
, you will work closely with Product, Technology, Compliance, Operations and global Customer Service teams to deliver seamless customer experiences and build a high-performing European customer service function.
Key Responsibilities
Customer Service Strategy & Operations
Define and execute the European customer service strategy aligned with business objectives and customer expectations.
Oversee customer support operations across European markets, channels and customer segments.
Establish service standards, operating procedures, KPIs and performance management frameworks.
Drive operational efficiency, scalability and continuous improvement across customer service functions.
CRM, Incident & Platform Communications
Own the operational CRM and notification strategy for European users across email, in-app messaging, push notifications, and system banners.
Serve as the accountable owner for critical user alerts, managing end-to-end incident communications during platform changes, planned maintenance, service interruptions, and downtime.
Partner with Product, Operations, and Marketing to draft and distribute clear, timely product updates, compliance notices, and general news.
Maintain standardized templates and rapid-response incident runbooks to keep users transparently informed during critical events.
Customer Experience & Service Quality
Deliver high-quality customer support across retail, active trader, VIP and institutional customer segments.
Own customer satisfaction, service quality, response times and first-contact resolution performance.
Identify customer pain points and drive improvements across the end-to-end customer journey.
Develop consistent and effective customer communication and service standards across European markets.
Complaint Management & Escalations
Oversee customer complaint handling, escalations and dispute resolution in accordance with applicable regulatory requirements.
Ensure effective processes for managing complex, sensitive and high-priority customer cases.
Partner with Compliance, Legal and Risk teams to address customer protection and regulatory concerns.
Analyse complaint trends and implement corrective actions to address recurring issues.
Service Channels & Customer Support
Manage customer service delivery across live chat, email, telephone and other relevant support channels.
Develop effective support models for onboarding, KYC, deposits, withdrawals, trading and account-related enquiries.
Ensure appropriate service coverage, workforce planning and multilingual support capabilities across European markets.
Oversee service delivery performance of internal teams and outsourced customer support providers.
Technology, Automation & Performance
Drive the adoption of customer service technologies, AI, automation and self-service solutions.
Own customer service analytics, reporting and performance dashboards.
Use customer insights, data and feedback to improve service quality, productivity and customer retention.
Partner with Product and Technology teams to improve support platforms, workflows and customer journeys.
Leadership & Compliance
Build and lead a high-performing European customer service function.
Set clear objectives, KPIs and accountability across internal teams and external service providers.
Ensure customer service operations meet applicable European regulatory requirements, including customer protection, complaint handling and data privacy.
Work closely with global and local stakeholders to align service standards while addressing European regulatory and customer needs.
What We're Looking For
10+ years of relevant experience
in customer service, customer operations or customer experience, including significant leadership experience in crypto, fintech, banking, brokerage or financial services.
Proven experience leading large-scale, multi-market customer service operations and high-performing international teams.
Strong understanding of crypto trading, digital assets, payments and financial services customer journeys.
Demonstrated experience managing customer support operations, complaint handling, escalations and service quality.
Strong experience with customer service platforms, CRM systems, AI, automation and omnichannel support solutions.
Commercial and analytical mindset with experience managing CSAT, NPS, SLAs, response times, resolution rates and operational efficiency metrics.
Experience managing outsourced service providers, workforce planning and multilingual customer support operations.
Strong understanding of European markets, customer protection requirements and regulated financial services environments.
Proven ability to drive operational transformation, customer experience improvements and scalable service delivery.
Excellent communication, leadership and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in
Business Administration, Management,
Finance
, Communications or a related field
; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Singapore
ABOUT THE TEAM
The Recruiting Programs team powers OpenAI’s top-of-funnel hiring engine. We design and deliver strategic, high-impact experiences and programs that attract top-tier talent to our mission. From intimate dinners that build deep connections to large-scale conferences that amplify our brand, we curate events that spark curiosity, showcase our work, and strengthen our reputation as the place where the world’s best builders come to do their life’s work. Our mission is to elevate OpenAI’s presence, engage exceptional candidates, and create pathways that bring world-class talent into the company.
ABOUT THE ROLE
We are seeking a highly organized and proactive Recruiting Events Program Coordinator to project manage the planning and execution of recruiting events across APAC.
Working closely with our Recruiting Events Manager and cross-functional partners, you will keep every event moving from kickoff through post-event closeout. You will build project plans, coordinate stakeholders, track milestones and dependencies, identify risks, and ensure every contributor understands their responsibilities and deadlines.
You will also oversee the operational details that create a seamless candidate experience, including event registration, attendee communications, logistics, onsite execution, and post-event reporting. You will prepare and adapt event materials and content that help stakeholders communicate clearly and feel prepared.
The ideal candidate is an experienced events program coordinator with a background in recruiting programs or employer brand, strong project-management skills, and a resourceful approach to problem-solving. You bring structure to ambiguity, strong attention to detail, and proactive follow-through, keeping stakeholders informed and events moving in a fast-paced environment.
This contract role is based in Singapore and may require occasional evening work or attendance at events outside standard business hours.
IN THIS ROLE, YOU WILL
- Project manage small recruiting dinners, meetups, mixers, and other assigned APAC candidate initiatives from kickoff through execution and post-event closeout, maintaining project plans, workback schedules, milestones, dependencies, and readiness checklists.
- Serve as the regional Recruiting event point of contact, partnering with the Recruiting Events Manager and APAC Recruiting Manager to align event priorities, support needs, and timelines.
- Partner closely with Recruiting Partners, Hiring Managers, Global Events, Workplace, and other cross-functional teams to clarify responsibilities and complete Recruiting-owned deliverables on time.
- Coordinate invite lists with Recruiting Partners and prepare event invitations, candidate emails, reminders, and follow-up communications so recruiters can focus on recruiting and candidate engagement.
- Own Swoogo setup and administration for assigned events, including registration pages, RSVP and waitlist management, attendee communications, reporting, and check-in preparation.
- Prepare and adapt event briefs, presentation materials, employee prep materials, speaker and panel questions, talking points, and other event content for regional audiences.
- Serve as the onsite Recruiting point of contact for assigned events, working with Global Events and Workplace partners to support a seamless candidate and attendee experience.
- Support purchase requests, invoice processing, expense reconciliation, and budget tracking through established processes.
- Track attendance, candidate engagement, feedback, and other success metrics; prepare post-event recaps and coordinate follow-up handoffs to Recruiting Partners.
- Use ChatGPT and Codex to improve workflows, standardize processes, automate repetitive work, and lead operational improvements that help scale regional recruiting initiatives.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE
- 5+ years of experience in recruiting marketing, event management, or a related field, with a track record of managing multiple events and competing priorities.
- Strong project-management skills, including managing timelines, owners, dependencies, and risks; keeping cross-functional stakeholders aligned; and flagging blockers early.
- Strong attention to detail across communications and all aspects of event planning.
- Excellent written and verbal communication skills, with experience creating event materials and coordinating with stakeholders across teams and time zones.
- The ability to work independently, bring structure to changing priorities, solve problems proactively, and follow through on commitments.
- Proficiency working on a Mac and confidence learning new tools and systems.
- Experience using ChatGPT, Codex, or other AI tools, or enthusiasm for incorporating them into your daily workflow.
- Availability to support occasional evening work and onsite event execution.
- A background supporting recruiting programs or employer brand initiatives is strongly preferred.
- Swoogo experience is preferred, not required.
- Experience with Ashby or another applicant-tracking system is preferred, not required.
KEY SUCCESS TRAITS
- Operates at speed without sacrificing quality.
- Highly organized and detail-oriented.
- Strong sense of ownership and accountability.
- Resourceful and proactive problem solver.
- Comfortable navigating ambiguity and changing priorities.
- Embraces AI-first ways of working and continuously seeks opportunities to improve processes through technology.
- Collaborative, positive, and team-oriented.
ABOUT OPENAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities and seek to safely deploy AI systems through our products.
AI is an extremely powerful tool that must be created with safety and human needs at its core. To achieve our mission, we value the many different perspectives, voices, and experiences that represent the full spectrum of humanity.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the benefits of AI to be widely shared. Join us in shaping the future of technology.
Location: Belgrade, Serbia
Workplace: hybrid
Implementation Manager - Belgrade
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: San Francisco, United States
Workplace: hybrid
Implementation Manager - San Francisco
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: New York, United States
Workplace: hybrid
Implementation Manager - New York
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we are on a mission to unlock human performance and extend healthspan. The security organization supports this mission by protecting the systems, data, and infrastructure that power the platform and enable trusted member experiences.
WHOOP is seeking a Security Analyst to support day-to-day security operations and maintain operational visibility across the security environment. This role works closely with the internal security team and external security partners to investigate alerts, coordinate response activities, and ensure security issues are triaged and addressed efficiently.
The ideal candidate combines strong analytical skills with operational discipline and enjoys working across security and engineering teams to investigate potential threats and improve security processes.
RESPONSIBILITIES
- Triage and investigate security alerts originating from internal security tooling as well as those escalated by external security monitoring partners.
- Monitor and manage the internal security operations ticket queue, ensuring alerts and investigations are prioritized, tracked, and resolved in a timely manner.
- Assist with investigation of security events across endpoint, identity, cloud, and SaaS platforms.
- Support incident response activities including investigation, containment coordination, documentation, and post-incident analysis.
- Respond to external threat intelligence and digital risk alerts related to potential brand abuse, impersonation, or exposed credentials.
- Collaborate with security engineering teams and external security partners to improve detection coverage and reduce false positives.
- Help identify gaps in logging, telemetry, or investigation workflows across security platforms.
- Assist with threat hunting and security investigations using data from SIEM and other security tools.
- Support vulnerability management workflows by assisting with triage, prioritization, and tracking of remediation activities.
- Own and manage the security operations queue while serving as a central intake point for security questions, alerts, and reports across the organization, ensuring items are triaged, prioritized, and driven through investigation or resolution.
- Operate the organization’s phishing simulation program to reduce susceptibility to social engineering threats, including managing phishing campaigns and coordinating targeted remediation training for users with repeated failures.
- Identify opportunities to improve security operations through process improvements, automation, and responsible use of AI to streamline investigation, triage, and reporting workflows.
- Maintain documentation for incident response procedures, investigation workflows, and operational playbooks.
- Participate in the security team’s on-call rotation to support investigation and response activities when needed.
QUALIFICATIONS
- 3+ years of experience in security operations, incident response, threat detection, or a related cybersecurity role.
- Experience investigating security alerts or suspicious activity across environments such as endpoint, identity, cloud, or SaaS systems.
- Experience triaging and managing security investigation workflows, including ticket queues or incident tracking systems.
- Familiarity with SIEM platforms, log analysis, and security monitoring tools.
- Understanding of common attacker techniques and frameworks such as MITRE ATT&CK.
- Experience working with security tools such as EDR platforms, identity systems, cloud logging platforms, or similar technologies.
- Familiarity with modern AI-enabled tools used in enterprise environments and an understanding of risks associated.
- Experience improving security operations through automation, scripting, or responsible use of AI to increase operational efficiency.
- Strong analytical and investigative skills with the ability to evaluate security events and determine potential impact.
- Ability to coordinate investigations across multiple teams and communicate findings clearly to technical and non-technical stakeholders.
- Strong written documentation skills for incident records, investigation notes, and operational procedures.
- Relevant security certifications such as Security+, CySA+, SSCP, GSEC, or GCIH are a plus.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $70,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Colorado Springs, Colorado, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
SUMMARY:
The Construction Quality Control (CQC) Manager leads project-level quality planning and field quality execution for assigned Construction and Integrated Services (C&IS) construction and design-build projects. The role develops and manages the project-specific Quality Control Plan, definable-feature controls, preparatory activities, inspections and tests, nonconformance and corrective-action processes, quality records, and acceptance documentation in coordination with the Project Manager, Project Executive, Superintendent, Construction Project Engineer, design professionals, trade partners, testing agencies, and client representatives. Within documented project authority, the CQC Manager accepts or rejects quality records, requires corrective action, and stops or restricts work when continuing could adversely affect quality or conceal deficient work.
This role may require travel and/or temporary relocation per project assignments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Develop, maintain, communicate, and manage the project-specific Quality Control Plan in alignment with the BRPH QMS, contract requirements, project risk, and current project phase.
• Support the Quality Control Plan release gate with the Project Manager, Project Executive, and Superintendent by confirming that quality roles, definable features of work, high-risk controls, inspection and test requirements, records locations, and meeting cadence are complete.
• Interpret quality requirements in contracts, drawings, specifications, approved submittals, codes, standards, and client procedures and translate them into practical field controls and acceptance criteria.
• Develop and manage definable-feature controls, preparatory meetings, inspections, tests, checklists, hold points, mockups, samples, and final acceptance records.
• Lead preparatory, initial, and follow-up phases of control when required by the contract, project risk, or Quality Control Plan.
• Coordinate quality requirements with design reviews, constructability, project schedules, procurement, trade packages, submittals, requests for information, commissioning, turnover, and closeout.
• Review and sign off on project quality checklists and records within assigned authority; require correction or additional evidence when records or completed work do not meet documented requirements.
• Plan and coordinate inspections, tests, special inspections, source inspections, and third-party verification with field leaders, trade partners, testing agencies, design professionals, authorities having jurisdiction, and client representatives.
• Manage quality observations, deficiencies, nonconformances, dispositions, root-cause reviews, corrective actions, verification, and closure in Procore or the approved project system.
• Stop, restrict, or prevent work and material use when continuing could adversely affect quality or conceal a defect; communicate the condition and follow the documented escalation and approval path.
• Participate in quality-impact reviews for proposed changes and confirm that required design, Owner, authority, inspection, test, and record-document approvals are obtained before affected work proceeds or is concealed.
• Confirm that trade partners and suppliers understand project quality requirements and that required qualifications, certifications, submittals, material records, storage controls, and nonconforming-material controls are implemented.
• Maintain complete, current, and traceable quality records, including plans, meeting records, inspection and test documentation, observations, nonconformances, corrective actions, material certifications, photographs, metrics, and closeout files.
• Track project quality performance and report open issues, trends, risks, corrective actions, and resource needs to the Project Manager, Project Executive, and Corporate C&IS Quality Manager.
• Perform project quality audits and surveillance activities and support client, regulatory, and third-party reviews within assigned scope.
• Train and coach project personnel and trade partners on the project Quality Control Plan, field controls, documentation standards, nonconformance processes, and quality expectations.
• Support commissioning, punch-list management, Owner acceptance, turnover, warranty documentation, and project closeout by verifying completion of required quality records and unresolved-item ownership.
• Capture lessons learned and recommend improvements to project controls, field practices, templates, and training.
EDUCATION and/or EXPERIENCE:
• Required: Bachelor's degree in construction management, construction engineering, construction science, engineering, architecture, quality management, or a related discipline PLUS two years of relevant construction quality experience, or seven years of relevant experience in lieu of the degree.
• Required: Minimum 4 years’ experience planning and implementing project quality controls, such as inspections, testing, field documentation, quality observations, nonconformances, corrective actions, and acceptance records.
• Required: Minimum 4 years’ knowledge of construction methods and systems, contract documents, codes and standards, submittals, requests for information, material controls, commissioning, turnover, and project closeout.
• Required: Minimum 2 years’ experience with interpreting quality requirements, such as making acceptance decisions within assigned authority, communicating with project and external stakeholders, and escalating matters requiring project-executive, contractual, Owner, authority, or licensed-design approval.
• Required: Minimum 2 years’ proficiency with Microsoft Office, Procore, and field inspection, documentation, reporting, and collaboration tools applicable to assigned work.
• Required: OSHA 30-Hour Construction Outreach Training Program course completion card.
• Preferred: Current Construction Quality Management for Contractors (CQM-C) course completion certificate issued through a U.S. Army Corps of Engineers or Naval Facilities Engineering Systems Command recognized course, or a BRPH-approved equivalent quality credential.
• Preferred: American Society for Quality Certified Construction Quality Manager (ASQ CCQM) or another quality credential relevant to assigned project work.
• Preferred: Experience with at-risk, design-build, federal, industrial, commercial, institutional, or infrastructure projects comparable to assigned work.
• Preferred:
Working experience with Artificial Intelligence (AI) tools and platforms.
PHYSICAL REQUIREMENTS:
• Ability to navigate and move around active construction sites, including walking, climbing ladders and scaffolding, and standing for extended periods on uneven surfaces.
• Ability to lift up to 50 pounds.
• Ability to handle inspection tools, equipment, and materials requiring coordination and manual skills.
• Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
• Ability to operate a motor vehicle.
• Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
• Ability to print and draw letters, numbers, words, characters, and symbols that are legible and understood by others.
• Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
• Ability to control behavior when encountering stressful situations or short deadlines and maintain a high level of concentration.
• Quick thinking and decision-making ability to address issues and challenges that may arise during construction.
• Endurance to work in various weather conditions and handle the physical demands of an active construction site.
• Strict adherence to safety protocols and the ability to reinforce quality and safety requirements on the construction site.
• Adherence to personal protective equipment requirements, including hard hats, safety glasses, high-visibility vests, gloves, hearing protection, and safety-toed footwear.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#qualitycontrolmanager #fieldconstructionqualitymanager #constructionqualitymanager #atlantaqualitymanager
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Afton, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
Within Galaxy’s Data Center team, you are a commissioning leader who has taken large-scale, mission-critical data center facilities from equipment acceptance through energization, functional performance testing, and integrated systems testing, and who has done it across multiple facilities at once. You understand the electrical, mechanical, and controls systems well enough to challenge a test script, read a trend log, and know when a result does not prove design intent. You understand the commissioning process well enough to adapt it, not just follow it, and you can rebuild the test sequence when conditions change. That includes authoring the MOPs and risk controls for completing IST and load-based validation after early turnover, in live or partially occupied environments, without lowering the performance requirements the original plan was designed to prove. You lead teams from the front, hold contractors, OEMs, and third parties to a high standard, and refuse to let schedule pressure compromise a readiness gate. You are equally comfortable on the data hall floor with a startup technician and in the conference room briefing senior leadership on readiness, risk, and forecast. You believe the digital economy depends on infrastructure that is proven before it is energized for customers, and you take ownership of making that proof rigorous.
What You'll Do:
As Senior Manager, Commissioning at Galaxy's Helios campus in Afton, TX, you will lead all commissioning efforts across the campus on behalf of Galaxy as owner and developer. You will report to the VP, Campus Construction Manager and manage a team of three Commissioning Managers, each assigned to a data center facility. You will work closely with the general contractor's on-site team and Galaxy's third-party commissioning agent, and you will partner with Construction, Pre-Construction, Design Engineering, and Operations to ensure every facility is installed, tested, and proven to design intent, and handed to operations ready for customer service. You will set the commissioning standard for the campus and hold every facility to it.
Key Responsibilities:
Own Campus Commissioning: Serve as Galaxy's single point of accountability for commissioning across the Helios campus, from design intent review through Level 1-5 commissioning, integrated systems testing (IST), and turnover to operations. Set the campus-wide standards and quality bar.
Lead the Commissioning Team: Manage three Commissioning Managers, each embedded at a data center facility. Standardize methods and reporting, balance resources across facilities, and develop talent.
Define and Enforce the Commissioning Plan: Own the campus commissioning plan and its alignment to the Owner's Project Requirements and Basis of Design, including acceptance criteria, test standards, and readiness gates. Ensure these are written into GC, trade, and OEM scopes.
Validate Testing and Design Intent: Review and approve test scripts, sequences of operation, and IST scenarios across critical power, mechanical cooling, and BAS/EPMS controls and telemetry. Ensure testing proves design intent, redundancy, and failure-mode response.
Drive Execution with the General Contractor: Integrate commissioning into the Primavera P6 master schedule and work daily with the GC's commissioning lead and trade partners to confirm readiness, resourcing, and OEM startup support. Hold the GC accountable through readiness reviews, deficiency tracking, and commercial remedies.
Direct the Third-Party Commissioning Agent and Issue Closeout: Manage the scope and performance of Galaxy's third-party agent, challenge findings, and maintain a campus-level issues log. Drive every item through root cause, corrective action, and retest to closure.
Coordinate Energization and OFCI Equipment: Plan utility energization and load bank testing, enforcing safe work during energized testing in partnership with EHS. Align OFCI equipment delivery, factory testing, and manufacturer startup with the commissioning sequence. Adapt the commissioning sequence and author MOPs to complete Level 4-5 and IST activities after early data hall turnover, without lowering acceptance criteria.
Deliver Operational Readiness and Customer Acceptance: Partner with Galaxy Operations and customer delivery teams on documentation, training, operating procedures, witnessed testing, and formal turnover, ensuring each facility meets acceptance criteria at handoff.
Report Readiness and Standardize: Provide candid readiness reporting to the VP and senior leadership, and feed lessons learned into design standards, specifications, and Pre-Construction planning.
Validate Controls, BAS/EPMS, and Telemetry: Ensure the BAS, EPMS, and associated controls are commissioned as a system, not just as individual points lists. Verify point-to-point integrity, alarm and trend configuration, and operator visibility across all critical power and mechanical systems, including through failure scenarios such as loss of utility, loss of a controls network or server, communication failure, and transfer events. Confirm that telemetry remains accurate and actionable so Operations can see, diagnose, and respond to any failure while redundancy is maintained.
What We're Looking For:
Bachelor's degree in Electrical or Mechanical Engineering, or a related discipline, or equivalent experience.
10+ years of experience commissioning mission-critical facilities, including 5+ years on large-scale data centers, with at least 3 years in a leadership role directing commissioning through Level 5 / IST.
Demonstrated success leading commissioning across multiple concurrent facilities on a single campus.
Experience managing and developing commissioning managers or engineers.
Deep technical knowledge of critical power systems, including medium- and low-voltage distribution, protective relaying, UPS, batteries, generators, and transfer systems.
Deep technical knowledge of mechanical cooling systems, including chilled water plants, heat rejection, air handling, pumps, and associated controls.
Working knowledge of BMS, EPMS, and SCADA architectures, sequences of operation, and fire and life safety system integration.
Experience developing, executing, and witnessing IST, including failure-mode and fault scenarios.
Familiarity with ASHRAE Guideline 0, NETA acceptance testing standards, NFPA 70E, and NFPA 110.
Experience directing GC commissioning teams and third-party commissioning agents, with strong command of test documentation, issue tracking, and P6 schedule integration.
Familiarity with Procore, Primavera P6, Bluebeam, SharePoint, and commissioning management platforms.
Full-time, on-site presence at Helios (Afton, TX)
Preferred: Professional Engineer (PE) license or commissioning certification (e.g., CxA, CCP, BCxP), prior owner-side or owner's representative experience, and OSHA 30.
What You Bring:
A track record of leading and developing high-performing technical teams.
The conviction to hold readiness gates under schedule pressure, backed by data and clear communication.
Excellent communication skills and the ability to influence technical and executive stakeholders.
Sound judgment under pressure and a bias toward early, honest escalation.
A commitment to safety, rigor, and executional excellence.
A passion for building world-class infrastructure that supports the growth of the digital economy.
What We Offer:
Competitive base salary and discretionary bonus
Paid Time Off
Company-paid health and protective benefits for employees, partners, and other dependents
Company Paid Holidays (14)
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Headspace
Opportunities to learn about the Crypto industry
Free daily snacks and daily meals
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: US, Remote
Workplace: Remote
The Luxor team has built a range of solutions for compute power, including a mining pool, custom firmware, an ASIC brokerage desk, Hashrate derivatives and compute to power CI and agents. We service clients across the globe. Our client base is growing rapidly and as such we are looking to expand our platform engineering team.
We're looking for a Senior Platform Security Engineer with strong expertise in security and compliance. You'll join Luxor AI's Platform team and own the entire area of security and compliance within the team's scope, contributing to building and running production infrastructure. This role is ideal for someone who has experienced how security and compliance operate within a large organization and now seeks the autonomy to evolve that function at a fast-growing startup. It will suit an individual energized by the importance of the data we protect and the reliability we provide to our clients.
This role will report directly to the Chief Technology Officer. This is a fully remote role based in U.S.A. with seldom travel if needed.
RESPONSIBILITIES
- Serve as a day-to-day security advisor for the team you support, advocating security requirements as an engineering team member during sprint planning, architecture reviews, process discussions, product direction, design decisions, and while work is in flight
- Build and maintain centralized automated security testing and enforcement in CI/CD, including static and dynamic application security testing (SAST/DAST), software composition analysis (SCA), secrets scanning, and infrastructure-as-code (IaC) scanning
- Manage centralized cloud monitoring tooling for vulnerability and configuration management, and integrate ongoing patching and hardening into engineering operations
- Continually audit application environments and development processes to ensure compliance with internal and external requirements, and alignment with security standard methodologies
- Implement and maintain cloud detection and response monitoring, and act as an incident CIRT responder
- Document controls, configurations, and decisions to build durable institutional knowledge
- Enforce policies and detection using device management tooling (e.g. FleetMDM)
REQUIREMENTS
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or equivalent practical experience
- 8+ years of experience in DevOps, software engineering, or security engineering
- Proficiency with CI/CD platforms (e.g. GitHub Actions), infrastructure as code tools (e.g.,Terraform), and configuration management (e.g. Ansible)
- Proficiency in at least two of the following languages: Go, JavaScript, Rust, Python
- Hands-on cloud security experience in GCP, Alibaba, AWS, OVH, Hetzner and/or Azure, including identity and access management, containerization, network security controls, encryption, logging, and monitoring
- Harden access and controls (e.g. IAM Policy)
- Hands-on experience with Kubernetes GitOps (e.g. Flux, ArgoCD)
- Demonstrated experience implementing automated application and infrastructure security testing, secrets management, and policy-as-code enforcement
- Familiarity with penetration testing applications or experience conducting penetration testing engagements
- Strong scripting skills in Python, or Bash for automation and integration
- Experience supporting third-party attestations and audits (e.g., SOC 2 Type 2, ISO 27001), including preparation, implementation, and ongoing evidence collection
- Operated and maintained Zero Trust network infrastructures using Tailscale and Cloudflare WARP, providing direct technical support to users while managing access policies and troubleshooting remote connectivity issues.
- Deployed, configured, and administered SIEM (Security Information and Event Management).
- Strong communication and governance skills, with the ability to translate technical risk into business terms for technical and non-technical audiences, and to advocate for security without slowing down delivery
At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all!
Luxor does not accept unsolicited headhunter and agency resumes. Luxor will not pay any third-party agency or company that does not have a signed agreement with Luxor.
HOW WE USE AI IN OUR HIRING PROCESS
We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used.
During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team.
We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days.
In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time.
In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.
Location: Mexico City, Mexico
Workplace: hybrid
Staff Engineer - Mexico
We are searching for a Staff Engineer that can play a critical role in designing, developing and delivering scalable and efficient software solutions. Serving as a technical leader you’ll help mentor your team members, collaborate with cross-functional teams to guide architectural decisions, setting technical standards and ensuring high code quality across projects.
Your depth of experience will enable you to lead on complex projects, drive innovation, champion best practices to enhance product development and deliver real value for the business and our growing customer base internationally. For this role we will need someone that has a strong mix of hands-on technical work and strategic thinking.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities:
Technical Leadership
Design, build, and maintain highly scalable and reliable systems, ensuring they align with company goals and technical standards.
Define, communicate, and enforce coding standards, design principles, and development methodologies across teams.
Drive architectural decisions and work closely with stakeholders to align on technical strategies and roadmaps.
Project Ownership
Lead complex projects from conception through delivery, coordinating with engineering, product, and design teams.
Identify technical challenges, propose solutions, and proactively mitigate risks to ensure timely delivery.
Own end-to-end performance, security, and reliability of systems and applications.
Mentorship and Collaboration
Mentor and guide junior and mid-level engineers, fostering a culture of continuous learning and professional growth.
Provide constructive feedback during code reviews, helping to improve the overall quality of the codebase.
Collaborate with other engineers and departments to ensure seamless integration of new features and technologies.
Continuous Improvement
Identify and implement best practices, tools, and processes to increase team efficiency, code quality, and system performance.
Conduct root cause analysis of issues and drive long-term improvements.
Stay updated on emerging technologies, bringing innovative solutions and ideas to the team.
Stakeholder Engagement
Act as a bridge between engineering teams and other departments, communicating complex technical concepts in an accessible manner.
Participate in technical discussions with senior leadership and contribute to strategic decision-making.
Gather and address feedback from stakeholders, ensuring alignment with business goals.
Required Qualifications:
10+ years of software development experience, with a strong background in large-scale systems and application architecture.
Proven experience in one or more programming languages, such as Python, Java, C++, or JavaScript - our stack is based on Python, Go, Flask, Fast API, AWS, Angular, Typescript etc.
Deep understanding of software design patterns, architecture, and best practices (e.g. DDD).
Experience with cloud technologies, distributed systems, and microservices architecture.
Knowledge of DevOps practices, CI/CD, and automation.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.
Strong communication skills with the ability to explain technical concepts to a non-technical audience.
Preferred Qualifications:
Experience in a Tech Lead or Staff Engineer role.
Familiarity with modern frontend frameworks and data engineering best practices.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Atlanta, Georgia, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
SUMMARY:
The Construction Quality Control (CQC) Manager leads project-level quality planning and field quality execution for assigned Construction and Integrated Services (C&IS) construction and design-build projects. The role develops and manages the project-specific Quality Control Plan, definable-feature controls, preparatory activities, inspections and tests, nonconformance and corrective-action processes, quality records, and acceptance documentation in coordination with the Project Manager, Project Executive, Superintendent, Construction Project Engineer, design professionals, trade partners, testing agencies, and client representatives. Within documented project authority, the CQC Manager accepts or rejects quality records, requires corrective action, and stops or restricts work when continuing could adversely affect quality or conceal deficient work.
This role may require travel and/or temporary relocation per project assignments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Develop, maintain, communicate, and manage the project-specific Quality Control Plan in alignment with the BRPH QMS, contract requirements, project risk, and current project phase.
• Support the Quality Control Plan release gate with the Project Manager, Project Executive, and Superintendent by confirming that quality roles, definable features of work, high-risk controls, inspection and test requirements, records locations, and meeting cadence are complete.
• Interpret quality requirements in contracts, drawings, specifications, approved submittals, codes, standards, and client procedures and translate them into practical field controls and acceptance criteria.
• Develop and manage definable-feature controls, preparatory meetings, inspections, tests, checklists, hold points, mockups, samples, and final acceptance records.
• Lead preparatory, initial, and follow-up phases of control when required by the contract, project risk, or Quality Control Plan.
• Coordinate quality requirements with design reviews, constructability, project schedules, procurement, trade packages, submittals, requests for information, commissioning, turnover, and closeout.
• Review and sign off on project quality checklists and records within assigned authority; require correction or additional evidence when records or completed work do not meet documented requirements.
• Plan and coordinate inspections, tests, special inspections, source inspections, and third-party verification with field leaders, trade partners, testing agencies, design professionals, authorities having jurisdiction, and client representatives.
• Manage quality observations, deficiencies, nonconformances, dispositions, root-cause reviews, corrective actions, verification, and closure in Procore or the approved project system.
• Stop, restrict, or prevent work and material use when continuing could adversely affect quality or conceal a defect; communicate the condition and follow the documented escalation and approval path.
• Participate in quality-impact reviews for proposed changes and confirm that required design, Owner, authority, inspection, test, and record-document approvals are obtained before affected work proceeds or is concealed.
• Confirm that trade partners and suppliers understand project quality requirements and that required qualifications, certifications, submittals, material records, storage controls, and nonconforming-material controls are implemented.
• Maintain complete, current, and traceable quality records, including plans, meeting records, inspection and test documentation, observations, nonconformances, corrective actions, material certifications, photographs, metrics, and closeout files.
• Track project quality performance and report open issues, trends, risks, corrective actions, and resource needs to the Project Manager, Project Executive, and Corporate C&IS Quality Manager.
• Perform project quality audits and surveillance activities and support client, regulatory, and third-party reviews within assigned scope.
• Train and coach project personnel and trade partners on the project Quality Control Plan, field controls, documentation standards, nonconformance processes, and quality expectations.
• Support commissioning, punch-list management, Owner acceptance, turnover, warranty documentation, and project closeout by verifying completion of required quality records and unresolved-item ownership.
• Capture lessons learned and recommend improvements to project controls, field practices, templates, and training.
EDUCATION and/or EXPERIENCE:
• Required: Bachelor's degree in construction management, construction engineering, construction science, engineering, architecture, quality management, or a related discipline PLUS two years of relevant construction quality experience, or seven years of relevant experience in lieu of the degree.
• Required: Minimum 4 years’ experience planning and implementing project quality controls, such as inspections, testing, field documentation, quality observations, nonconformances, corrective actions, and acceptance records.
• Required: Minimum 4 years’ knowledge of construction methods and systems, contract documents, codes and standards, submittals, requests for information, material controls, commissioning, turnover, and project closeout.
• Required: Minimum 2 years’ experience with interpreting quality requirements, such as making acceptance decisions within assigned authority, communicating with project and external stakeholders, and escalating matters requiring project-executive, contractual, Owner, authority, or licensed-design approval.
• Required: Minimum 2 years’ proficiency with Microsoft Office, Procore, and field inspection, documentation, reporting, and collaboration tools applicable to assigned work.
• Required: OSHA 30-Hour Construction Outreach Training Program course completion card.
• Preferred: Current Construction Quality Management for Contractors (CQM-C) course completion certificate issued through a U.S. Army Corps of Engineers or Naval Facilities Engineering Systems Command recognized course, or a BRPH-approved equivalent quality credential.
• Preferred: American Society for Quality Certified Construction Quality Manager (ASQ CCQM) or another quality credential relevant to assigned project work.
• Preferred: Experience with at-risk, design-build, federal, industrial, commercial, institutional, or infrastructure projects comparable to assigned work.
• Preferred:
Working experience with Artificial Intelligence (AI) tools and platforms.
PHYSICAL REQUIREMENTS:
• Ability to navigate and move around active construction sites, including walking, climbing ladders and scaffolding, and standing for extended periods on uneven surfaces.
• Ability to lift up to 50 pounds.
• Ability to handle inspection tools, equipment, and materials requiring coordination and manual skills.
• Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
• Ability to operate a motor vehicle.
• Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
• Ability to print and draw letters, numbers, words, characters, and symbols that are legible and understood by others.
• Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
• Ability to control behavior when encountering stressful situations or short deadlines and maintain a high level of concentration.
• Quick thinking and decision-making ability to address issues and challenges that may arise during construction.
• Endurance to work in various weather conditions and handle the physical demands of an active construction site.
• Strict adherence to safety protocols and the ability to reinforce quality and safety requirements on the construction site.
• Adherence to personal protective equipment requirements, including hard hats, safety glasses, high-visibility vests, gloves, hearing protection, and safety-toed footwear.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#qualitycontrolmanager #fieldconstructionqualitymanager #constructionqualitymanager #atlantaqualitymanager
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As the Sales Strategy & Operations Lead for Enterprise, you’ll be the operating partner to Vercel’s Majors and Verticals sales organization in the US, owning the strategy, programs, and cadences that make the segment run: territory design, sales plays, forecasting, QBRs, and pipeline inspection. Much of the infrastructure is already in place, including a homegrown forecasting platform and a strong data foundation, so your focus is running the business on top of it, closing gaps, and defining how Vercel scales into new verticals and wins in large enterprise deals. You’ll partner closely with Sales Leadership, Sales Development, Finance, and GTM Systems to sharpen segment and vertical strategy and drive measurable revenue growth. This is a hybrid role with 3 in-office days per week in San Francisco or New York City.
What you will do
Serve as the strategic and operational partner to Majors sales leadership, using pipeline, win/loss, deal velocity, and retention analysis to guide where and how to grow the business
Run core operating cadences, including weekly pipeline reviews, forecast calls, and monthly and quarterly business reviews, driving forecast rigor and surfacing renewal risk and upside early
Own territory and account planning for the segment, building the thesis behind each book, running carves and account transitions, and partnering with Finance on capacity modeling and target setting
Design and operationalize sales plays and growth programs, from sizing the addressable market to measuring what works in the field
Partner with Sales Development and GTM Systems to ship scalable tooling, automation, and AI-driven workflows that remove manual work from sellers and leaders
What you need
8+ years in Sales Strategy & Operations, Revenue Operations, or GTM Strategy at a high-growth technology company, supporting enterprise or majors sales teams
High-impact individual-contributor track record, either broad ownership at a scaling startup or a dedicated enterprise or majors focus at a larger company
Run operating cadences for senior sales leaders, turning pipeline reviews, forecast calls, and QBRs into decisions
Experience with territory design, account planning, capacity modeling, and target setting alongside Finance and Sales Leadership
Salesforce expertise, including reporting and dashboards, plus strong analytical skills in Excel or Google Sheets and BI tools, SQL preferred
Track record of building alignment with senior stakeholders across Sales, Finance, and Systems in ambiguous, fast-moving situations
Bonus if you:
Have worked in a consumption or usage-based business, or at a developer tools, infrastructure, or cloud platform company with both PLG and enterprise motions
Have built or run vertical or industry-specific sales plays at an enterprise software company
Have a point of view on how AI and automation can transform sales operations, and have shipped something that proves it
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $175,000-$210,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Clarksville, TN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Pay $67,000 Annually
Responsibilities
Develop, implement, and maintain company safety policies, procedures, and standards.
Conduct risk assessments and hazard analyses throughout manufacturing and office areas.
Monitor workplace conditions to identify opportunities for safety improvements.
Ensure compliance with OSHA, state, federal, and local regulations.
Coordinate fire drills, evacuation exercises, and emergency preparedness activities.
Manage fire protection systems including alarms, sprinklers, extinguishers, and suppression equipment.
Serve as the primary liaison with local fire departments and emergency agencies.
Conduct regular inspections to ensure compliance with fire safety requirements.
Develop and administer safety and fire prevention training programs for employees, supervisors, and contractors.
Ensure required safety certifications and training records are maintained.
Monitor regulatory changes and implement necessary compliance updates.
Prepare reports and documentation for internal and external audits.
Lead investigations of accidents, injuries, near misses, and fire-related incidents.
Perform root cause analysis and implement corrective and preventive actions.
Track safety performance metrics and develop improvement plans.
Present safety performance updates to management.
Requirements
Bachelor's Degree in Safety Management, Occupational Health and Safety, Environmental Science, Engineering, Fire Protection, or related field.
Minimum 2-3 years of leadership or supervisory experience.
Experience with OSHA compliance, incident investigations, risk assessments, and emergency response programs.
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Toronto, ON; Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Go To Market (GTM) Performance & Strategy team turns company and go-to-market strategy into coordinated execution and measurable performance. In this role, you’ll lead complex, cross-functional programs across strategic priorities such as market expansion, New Product Introduction (NPI), acquisitions, and GTM transformation while building scalable ways of working. Your work will help 1Password advance its mission to enable people and organizations to work securely and productively.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto or Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Bring 6+ years of experience in strategic program management, business operations, GTM strategy and operations, transformation, management consulting, or a related role within a technology or Software as a Service (SaaS) organization.
- Demonstrate experience working in a channel-led or channel-centric go-to-market environment.
- Lead complex, cross-functional programs involving senior executives, multiple teams, ambiguity, and competing priorities.
- Apply NPI experience to help teams move from planning through launch and execution.
- Facilitate senior-level discussions, challenge assumptions constructively, surface difficult topics, and drive clear decisions.
- Build practical operating mechanisms that create accountability, visibility, and momentum without adding unnecessary process.
- Use artificial intelligence (AI), automation, and modern program-management tools to streamline workflows, synthesize information, and improve execution quality.
What you can expect:
- Lead high-impact cross-functional programs from definition through execution across GTM and company priorities.
- Translate ambiguous objectives into clear outcomes, work-streams, owners, milestones, dependencies, risks, decision points, and success measures.
- Drive alignment and accountability across Sales, Customer Experience, Marketing, Product Marketing, Product Management, Revenue Operations, People, Corporate Strategy & Operations, and other teams.
- Represent GTM in formal NPI stage-gate processes and help coordinate launches across stakeholders.
- Build operating rhythms and program frameworks that provide visibility into priorities, progress, dependencies, decisions, risks, and outcomes.
- Manage GTM operating capabilities, including knowledge and content governance, by establishing ownership, review standards, and processes for resolving outdated or conflicting information.
- Create concise, executive-ready program updates that surface risks, tradeoffs, recommendations, and decisions requiring leadership attention.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $181,000 USD.. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Success Manager, you’ll work directly with our larger customers to help them get the most value from the Figma Weave platform. You’ll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success.
In this highly collaborative role, you’ll partner with various internal teams to deliver a seamless, impactful, and engaging customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re energized by helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
We’re building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
This is a full time role that will be based in New York hub, in a hybrid working environment.
What you’ll do at Figma Weave:
Manage the adoption journey for a portfolio of large, commercial and enterprise customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma Weave within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation
Deliver live and scalable training sessions customized to customer maturity and needs
Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success
We'd love to hear from you if you have:
4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
While it’s not required, it’s an added plus if you also have:
Experience using node-based design products or working with design and collaboration tools
Background in Post-Production, VFX, Creative work, UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$127,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Salt Lake City, Utah
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Responsibilities
Monitor security alerts and events in the SIEM, endpoint detection and response (EDR), email security, and cloud security tools under the guidance of Security Specialists.
Perform initial (Tier 1) triage of alerts: gather context, determine whether an alert is a true positive, false positive, or benign, document findings, and escalate per SOC runbooks.
Work the SOC ticket queue: keep tickets accurate and up to date, track investigations to closure, and communicate status clearly to the team.
Investigate employee-reported phishing emails: analyze headers, links, and attachments in a sandbox, help block malicious indicators, and assist with user notifications.
Assist with vulnerability management by reviewing scan results, helping validate findings, and tracking remediation with system owners.
Help tune detections and reduce alert noise by identifying recurring false-positive patterns and proposing rule adjustments.
Review threat intelligence and vendor advisories, summarize what is relevant to Filevine, and help map observed activity to the MITRE ATT&CK framework.
Support incident response activities as directed, including evidence collection, timeline building, and note-taking during active incidents.
Create and improve SOC documentation: runbooks, playbooks, knowledge base articles, and onboarding guides.
Complete a capstone project (for example, building a new detection, automating a triage step with a script, or improving a playbook) and present the results to the Security team at the end of the internship.
What You Will Learn
How an enterprise SOC operates day to day: the alert lifecycle, escalation paths, incident handling (aligned to NIST SP 800-61), and the metrics used to measure a SOC.
Hands-on use of production security tooling, including a SIEM, EDR, email security, identity and access management, and cloud security platforms.
Practical investigation skills: log analysis, phishing analysis, basic malware triage, and writing clear, defensible investigation notes.
How security operations supports compliance obligations (for example, SOC 2 and customer security requirements) in a legal technology company that handles sensitive client data.
Professional skills: working a queue, communicating with engineers and non-technical stakeholders, and receiving structured feedback from a dedicated mentor.
Qualifications
Pursuing a career in cybersecurity or a related technical field through a degree program, certification track, bootcamp, or self-study. Formal enrollment is not required; demonstrable experience (a documented home lab, CTF results, open-source contributions, or prior IT, help desk, compliance or system administration work) is equally welcome.
Working knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, common ports and protocols), operating systems, and introductory security concepts, gained through coursework, certifications, or hands-on experience.
Foundational understanding of common attack techniques (phishing, malware, credential abuse, privilege escalation, lateral movement) and the defensive controls that counter them.
Hands-on exposure to security tools through coursework, labs, competitions, a home lab, or prior work, such as Wireshark, Nmap, a SIEM (Splunk, Elastic, Microsoft Sentinel, or similar), or Security Onion.
Strong written and verbal communication skills, including the ability to document technical findings clearly and concisely for both technical and non-technical readers.
Curiosity, attention to detail, sound judgment, and a willingness to ask questions and learn from feedback.
Demonstrated integrity and the ability to handle confidential information with discretion.
Able to commit to the stated weekly schedule for the duration of the internship.
Preferred Qualifications
Progress toward a security or IT certification such as CompTIA Security+, Network+, CySA+, or GIAC GFACT / GSEC — started, in progress, or planned.
Any self-directed security learning: Capture the Flag (CTF) events, collegiate competitions (for example, CCDC or National Cyber League), a campus security club, a home lab, online labs such as TryHackMe or Hack The Box, or a security-focused course sequence.
Awareness of common security frameworks — MITRE ATT&CK, the NIST Cybersecurity Framework, or NIST SP 800-61 incident handling guidance. Classroom-level familiarity is enough; we will teach the rest.
Any exposure to cloud platforms (AWS, Azure, or GCP) or identity providers (Okta, Microsoft Entra ID, or similar), including coursework, a free-tier account, or administering accounts in a prior job.
Comfort with ticketing, tracking, or documentation tools such as Jira, Confluence, ServiceNow, or a GRC/audit platform.
Background in compliance, audit, risk, privacy, or a similar control-oriented role — including SOC 2, ISO 27001, or HIPAA work — and an interest in moving toward the technical side of security.
Genuine enthusiasm for the field — following security news, podcasts, or write-ups, and able to talk about a breach or technique that caught your interest.
Internship Perks
Paid internship with competitive hourly compensation
Dedicated mentor and structured learning plan for the duration of the internship
Real production experience and a capstone project to showcase in future interviews
Potential pathway to a full-time Jr. Security Specialist – Tier 1 role for high performers
Open office working atmosphere
Laptop provided for the duration of the internship
Work Location Expectation:This position is based out of our Salt Lake City, Chicago, or San Francisco offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
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leadEurope - Remote
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