Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll sit in the Bookings team, reporting to the Director of OTA Platform. You’ll work closely with engineering, operational, finance, and customer service leaders to define and deliver the long-term product vision for Bookings, defining the shared workflows, backend capabilities, and data foundations that power internal operators, customer experiences, and future channels. Together, the team will focus on making holiday commerce scalable after checkout by automating routine post-order tasks, ensuring trusted data accuracy, and creating reusable capabilities across products and channels.
Bookings sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers.
Your day-to-day:
- Define and deliver the strategic roadmap, outcomes, and metrics for post-order platform capabilities in close partnership with Engineering, Finance, and Operations.
- Build flexible, scalable backend capabilities, APIs, and shared workflows for bookings, amendments, financial operations, and customer contact handling.
- Improve data accuracy and availability across order, booking, margin, and cost data to create reliable foundations for all internal and external consumers.
- Drive operational efficiency by using data, AI, and smart automation to reduce routine manual work and simplify post-order exception handling.
- Work closely with Engineering on technical strategy, including service boundaries, event/data models, observability, and migration from legacy systems.
- Use data-led decision-making to define success measures such as resolution time, cost to serve, API adoption, and reconciliation accuracy.
Your skillset:
- Proven record of platform product leadership owning technical, API-heavy, data-rich, or operational platform products used by multiple teams.
- Strong systems thinking ability to model complex end-to-end workflows and translate business needs into extensible product capabilities.
- Technical fluency across APIs, service orchestration, data models, integration contracts, and system reliability to partner closely with engineering.
- Operational and customer empathy with a track record of designing smart automation that improves both user experience and cost-to-serve.
- Data and financial judgment with strong experience defining metrics, evaluating performance, and making confident trade-offs under operational constraints.
- Strategic execution and influential communication skills to build cross-functional alignment, write clear decision narratives, and navigate ambiguity.
The interview journey:
- Talent acquisition screening - 30 minutes
- First stage with the hiring manager - 45 minutes
- Final stage with key stakeholders, including a platform case to present - 1 hour
- Behavioural and culture conversation with VP of Product - 45 minutes
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: UAE - Dubai
Workplace: onsite
1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self-custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team.
Your mission
As Data & Analytics Lead, your mission is to turn complex business and product questions into reliable, actionable answers.
You will combine AI, data analytics, data engineering, and deep DeFi expertise to build a more intelligent and scalable approach to decision-making. You will use AI not just to accelerate existing analytics, but to rethink how we explore data, test hypotheses, identify patterns, and make insights accessible across the organization.
You will be highly hands-on, with expert-level Dune capabilities and a strong understanding of DEXes, DEX aggregators, on-chain data, liquidity, routing, and market dynamics.
What you’ll do
Shape and build a self-service data and AI platform that enables teams to ask better questions, find better answers, and make better decisions.
Create intuitive ways for teams to explore trusted data using AI, natural language, dashboards, and other analytical interfaces.
Build AI-enabled workflows and agents that accelerate analysis, uncover insights, and reduce repetitive analytical work, ensuring AI-generated answers are grounded in trusted data, transparent, and verifiable.
Turn complex and ambiguous business and product questions into structured analyses, clear insights, and actionable answers.
Develop metrics and analytical frameworks that connect user behavior, product performance, on-chain activity, market dynamics, and business outcomes.
Proactively identify trends, anomalies, opportunities, and risks, and establish standards for analytical quality, metrics, dashboards, and decision support.
Design and evolve data architecture, models, pipelines, and transformations, integrating on-chain and off-chain data into reliable, scalable, and reusable data products.
Ensure data is accurate, well-structured, documented, discoverable, and accessible to people and AI systems, with strong standards for quality, observability, maintainability, and performance.
Use Dune at an expert level to investigate DEX aggregators, DEXes, swaps, liquidity, routing, users, protocols, and markets, building reusable on-chain datasets and analytical models.
Combine blockchain, product, and business data to create a comprehensive view of users, ecosystem activity, and market dynamics, and continuously explore new data sources and analytical approaches.
Who you are
Deep understanding of DeFi and blockchain data, particularly DEXes and DEX aggregators, including swaps, liquidity, routing, transactions, events, traces, and smart-contract interactions.
Expert-level Dune skills, with advanced SQL proficiency and demonstrated experience building sophisticated on-chain queries, datasets, dashboards, and analyses.
Strong AI-native way of working, with advanced hands-on experience using Cursor to accelerate analytics and engineering, automate workflows, and build AI-enabled data solutions.
Strong proficiency in Python for data analysis, data processing, automation, and AI-enabled workflows.
Hands-on experience building and operating modern data platforms with ClickHouse and Airflow, including data modeling, pipelines, transformations, data quality, and observability.
Proven ability to turn ambiguous business and product questions into structured hypotheses, robust analyses, and clear, actionable answers.
Nice to haves
Experience working directly within a DEX, DEX aggregator, DeFi protocol, or other data-intensive Web3 product.
Experience working with raw multi-chain blockchain data, including decoding contracts, events, traces, and transactions.
Experience applying statistical methods, experimentation, forecasting, or anomaly detection to product and business questions.
A strong public track record in the DeFi data ecosystem, such as high-quality Dune dashboards, research, open-source contributions, or community analytics.
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As a Senior Implementation Specialist, reporting directly to the Senior Manager, Implementation, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing restaurant brands as they join the Olo Platform, or expand their tech stack. You will contribute to the evolution of Olo’s Engage Suite by leveraging your product and industry knowledge to support the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You are experienced in standard implementations and upsells, have a focus on providing great hospitality, and are a model of the art of collaboration.
How You’ll Make An Impact
Leads execution of a portfolio of projects with varying levels of complexity through the lens of your respective product domains.
Is adaptable to defined processes to ensure successful customer outcomes.
Effectively partners with cross functional teams responsible for all stages of implementation projects including customers and Olo functional representatives to ensure cohesive communication.
Acts as a subject matter expert for specific products to efficiently and autonomously guide customers through product adoption.
Champions customer’s needs when working with multiple stakeholders on project execution.
Working with the customer, provides troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Remains up to date on product changes and updates and understands the impact to the business and customer experience.
At times, provides recommendation on initiatives to improve implementation velocity in collaboration with Olo leadership and the Implementation Team.
May provide insights to product teams that help improve product functionality in response to customer feedback or experiences with implementation.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
3+ years experience managing customer relationships, relevant project or account management work, or integration implementation work.
Experience creating an excellent customer experience and demonstrated ability to advocate for customers.
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners.
Demonstrated experience training relevant customers stakeholders on product best practices to support strong program performance.
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions.
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives.
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk.
Familiarity with Loyalty and Marketing SaaS products is a plus.
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us to redefine the future of on-demand delivery. To do this, we're building a world-class Finance Engineering (FinEng) organization across all global markets we support at DoorDash, Deliveroo and Wolt. in which each of our product managers plays a critical role in helping to define and execute our vision to move money accurately and at scale across every market we operate in and ensure finance and accounting compliance. As we grow, billions of dollars in money movements flow through our platform every year and our team makes sure every one of them is understood, trusted, and correctly reflected in the financial books.
About the Role
Product Managers on the Finance Engineering team need a systems-oriented mindset, platform thinking, and strong cross-functional collaboration. In this role, you will define the strategy and vision for systems that track billions of dollars in company-wide money movement, translate transactions into accounting entries, and accelerate the financial close. You will build scalable, audit-ready automation for complex, high-volume financial activity.
This is an opportunity to reshape modern accounting by applying AI to reconciliation, investigations, and incident detection and mitigation. Your products will form a critical part of the company’s financial infrastructure and help earn the confidence of leadership, auditors, and regulators.
You're excited about this opportunity because you will…
Drive the product definition, strategy, and long-term vision for accounting automation. You own the roadmap
Build systems that track billion-dollar-level money movements across the entire company and automatically convert them into accurate accounting entries
Reinvent and accelerate the accounting close process, reducing manual effort and shortening close timelines
Champion AI-driven approaches to transform close reconciliation, financial investigations, and incident detection and mitigation
Partner with FinEng, Accounting, and Finance leaders to translate complex financial and regulatory requirements into scalable, automated products
Work closely with cross-functional teams of engineers, designers, data scientists, accountants, and operators
Communicate product plans, benefits, and results to key stakeholders including the leadership team
We're excited about you because…
You have a track record in product management, including driving product strategy, vision, and roadmap alignment
You have built complex, back-end, data-intensive, or platform products. Ideally in fintech, payments, accounting, or financial systems
You have a strong grasp of accounting concepts (e.g. double-entry, ledgers, reconciliations, the close process) and how financial data flows through complex system
You do your best work with range: global platform thinking alongside the accounting reality of a specific brand or market
You're an execution power-house who thrives in ambiguity and operates at the lowest level of detai
You are excited about applying AI/ML to real-world financial problems such as reconciliation, investigation, and incident mitigation
You have experience presenting business reviews to senior executives
You have empathy for the users you build for, including accountants, controllers, and finance operators
You are motivated by building financial infrastructure that works across DoorDash, Deliveroo, and Wolt
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our Tech Blog. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: ES - Barcelona, Spain
Scopely is looking for a
Director, Marketing Creative Intelligence
to join our Creative Intelligence team working in our Barcelona studio on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Creative Intelligence, a central team within Performance Marketing, is responsible for creating the tools and analyzing the results of our creative data to improve our marketing and UA strategy across our entire game portfolio.
What You Will Do
The Director of Creative Intelligence will lead the strategy, analysis, roadmap, and team responsible for connecting creative, player, marketing, and performance insights. This role will manage capabilities across
AI Ops & Data, Competitor Creative Analysis, Creative Testing, and Creative Analytics
. The successful candidate will be able to interpret data through a creative and game strategy lens, translate findings into clear recommendations, and partner with Analytics and Engineering teams to build the products and workflows that make those insights scalable.
Set the Creative Intelligence strategy and roadmap.
Define priorities, products, measurement needs, team goals, and the operating model across AI Ops & Data, Competitor Creative Analysis, Creative Testing, and Creative Analytics.
Explain what creative works and why.
Combine creative review, tagging, performance data, audience insight, research, experimentation, and market context to evaluate hooks, concepts, formats, messaging, executions, and audience fit.
Translate analysis into creative and marketing strategy.
Turn complex evidence into clear recommendations for what to make, scale, stop, test, or iterate. Connect insights to creative briefs, positioning, messaging, pillars, audience strategy, and campaign plans.
Guide games before launch.
Use competitor intelligence, audience research, category trends, player motivations, and portfolio learning to identify creative whitespace and inform audiences, positioning, concepts, messaging, naming, and early testing.
Lead competitor creative analysis.
Establish approaches for tracking competitor creative, category trends, market conventions, and whitespace, and translate those findings into actionable recommendations for game and creative teams. When needed, lead and execute competitor creative reports from development through delivery.
Own creative testing and measurement.
Develop frameworks and test plans that answer important creative questions. Interpret results across relevant upper- and lower-funnel metrics, identify meaningful patterns, and recommend the next iteration or investment decision.
Own the Creative Intelligence product roadmap.
Prioritize tagging, data quality, dashboards, reporting, self-service tools, AI analysis, and stakeholder experiences based on business impact and user needs.
Partner with Analytics, Data Science, and Engineering.
Clearly define business questions, requirements, hypotheses, success criteria, and desired outcomes. Lead technical partners through delivery, validation, adoption, and continued improvement while they own the underlying infrastructure.
Use AI to expand the function.
Use tools such as Claude and other AI capabilities to interrogate data, explore hypotheses, analyze creative and competitor trends, automate recurring insights, and make complex analysis easier for non-technical teams to use.
Build trust and turn insights into action.
Partner closely with Marketing, User Acquisition, Product, Community, game teams, and Flamed, our internal creative agency. Drive adoption of Creative Intelligence outputs and track how they influence creative decisions and business outcomes.
Lead and develop the team.
Hire, coach, and develop a multidisciplinary team with a high bar for strategic thinking, analytical quality, creative judgment, urgency, communication, and follow-through.
What We Are Looking For
A strategic Creative Intelligence leader with experience connecting creative, marketing, audience, and performance insights to business decisions.
Meaningful experience in at least one of the following:
Creative-performance analysis that influenced creative strategy, briefs, messaging, concepts, or campaign decisions.
Gaming, game marketing, player insights, game product strategy, or another relevant game-development or entertainment context.
Candidates whose experience includes neither creative analysis nor gaming context will not meet the baseline for this role.
A demonstrated ability to move beyond reporting what happened to explain
why
it happened and recommend
what should happen next
.
Strong understanding of creative and marketing strategy, including audiences, player or consumer motivations, barriers, positioning, creative territories, concepts, messaging, naming, competitive context, and creative whitespace.
Experience leading and developing teams across areas such as creative analytics, creative testing, competitor intelligence, AI Ops, Data, or Marketing Intelligence.
Experience working with engineers, analysts, and data teams to prioritize roadmaps, define clear requirements, validate outputs, and drive adoption. You do not need to build the data infrastructure yourself, but you must be able to lead the teams that do.
Knowledge of relevant analytical and measurement approaches, including experimentation, attribution, incrementality, benchmarking, cohort analysis, performance diagnosis, and predictive signals.
Hands-on comfort with modern AI tools and the ability to apply them to creative analysis, competitor intelligence, research, reporting, and workflow automation.
Excellent communication and stakeholder-management skills, with the ability to influence executives, game teams, Marketing, User Acquisition, Flamed, and technical partners.
A curious, resourceful, and proactive problem solver who can operate with urgency, navigate ambiguity, and follow through from question to recommendation to measurable impact.
SQL, Python, data pipelines, and business intelligence experience are valuable, but the primary requirement is the ability to interpret evidence and turn it into better creative and game strategy.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a Web Producer.
At CallRail, our website is at the heart of our customer experience and business growth, and we are looking to add a driven, detail-oriented Web Producer to our Marketing team. Reporting to the Manager, Website Strategy, this position will be responsible for managing daily website updates and supporting accessibility, performance, and site troubleshooting efforts. This role requires a CMS expert with working knowledge of web best practices around accessibility, analytics, and UX. The ideal candidate enjoys hands-on publishing work and has a passion for building, growing, and optimizing a best-in-class website.
What You'll Do
Create, maintain, and update website content using a CMS; serve as the primary point of contact for content changes
Perform regular content QA to catch issues before and after publishing
Partner closely with our UX Designer to translate Figma designs into new pages
Partner with Engineering to set up and execute A/B tests within the CMS
Implement approved pricing and parameter changes within the CMS
Handle minor coding and troubleshooting for page-level issues
Lead web accessibility efforts, including audits, compliance, and remediation
Monitor page-level performance metrics and provide insights and recommendations
Collaborate closely with Marketing stakeholders, Design, Product, and Engineering
Perform regular full website QA and maintenance to ensure our site is functioning properly at all times
What You'll Need
Relevant experience in web production, working in a CMS (Builder.io)
Solid understanding of HTML/CSS/JavaScript
Working knowledge of Figma and experience translating designs into working pages
Knowledge of web accessibility standards (WCAG) and remediation practices
Experience with web analytics tools (Google Analytics, Google Tag Manager)
Experience running or supporting A/B tests
Knowledge of web best practices
Experience using project management tools (Asana)
Comfortable using AI tools to streamline day-to-day production work
Ability to build relationships with cross-functional teams
Highly organized and self-motivated
Excellent written and verbal communication skills
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Position Overview:
The Demand Generation Manager builds and runs Leadfeeder's global demand generation programmes: ideas, campaigns, and initiatives that create demand for the product and the distribution that carries them. The goal is to compound demand for the product-led growth (PLG) motion by attracting the right people to the product, encouraging usage, and turning that usage into further demand.
Role Details:
- Build a public presence in the market under your own name through writing, publishing, presenting ideas, and on-camera formats if comfortable.
- The role involves creating a demand engine that matures over time with programmes that improve with each run, an audience that compounds, and a body of work that continues to earn attention.
- The role is part of the Demand Team, reporting to the Director of Demand, with a global scope and no regional mandate.
Key Responsibilities:
Content, Creative & Thought Leadership:
- Own the content approach: what is made, for whom, and to what end.
- Write anchor assets such as reports, frameworks, teardowns, and arguments.
- Build a public voice through writing, publishing, and presenting ideas.
- Brief, commission, and edit supporting work from designers and contributors.
PLG, Virality & Growth Loops:
- Design demand as loops rather than one-way funnels.
- Build virality into the work so it spreads organically.
- Identify product-led surfaces that can carry demand like free tools and shareable outputs.
- Partner with Product and Growth teams on key marketing moments.
Distribution & Community:
- Design every asset with a route to its audience.
- Plan distribution alongside content creation.
- Build and grow audience primarily on LinkedIn.
- Develop community-led initiatives for sustained demand.
- Run webinars and live formats end to end.
- Provide clear briefs to Paid Media for amplification.
Programme Ownership:
- Own global demand generation programmes from ideation to results.
- Maintain a rolling plan with clear reasoning.
- Use recognizable formats like flagship reports, webinars, and content series.
- Define messaging and positioning with Product Marketing.
- Treat everything as iterative and continuously improve.
Performance & Partnership:
- Report on demand generation performance and learnings.
- Provide Paid Media and SEO teams with clear briefs and shared success definitions.
- Collaborate with Web & CRO, Product, and Growth teams on conversion paths.
- Run testing agendas and stop ineffective programmes quickly.
Performance Metrics:
- Leads volume and quality.
- Qualified product leads showing buying intent.
- Customer conversions.
- Retention of created demand.
- Early indicators like audience growth and engagement quality.
Requirements:
- Demand generation marketer with strategic thinking and a public voice.
- Visible in the market under own name through published work.
- Experience creating and shipping ideas, not just planning.
- Around 5 to 7 years in B2B SaaS demand generation, ideally in product-led or self-serve businesses.
- Track record of content-led programmes producing qualified leads and revenue.
- Experience designing demand as loops.
- Experience building community-led initiatives and growing audiences.
- Hands-on experience running webinars using Zoom Webinar, Livestorm, or equivalents.
- Comfortable with marketing automation and CRM tools like HubSpot, Marketo, Salesforce.
- Solid grasp of funnel metrics and attribution.
- Ability to explain revenue-driving programmes.
- MarTech or SalesTech experience relevant to the audience.
- Experience working through peers rather than direct reports.
Nice to Have:
- Experience running programmes across multiple markets.
- Experience with creator or advocacy programmes.
Benefits:
- Work with a knowledgeable, high-achieving, and fun international team.
- Diverse, dynamic, and committed work environment.
- Remote work with flexible schedule.
- Mental health support.
- Personal budget for home office equipment.
- Personal development plans with regular training and 1-1s.
- Transparent compensation practices.
Additional:
- Salary range and key compensation details provided before first interview.
- Remote work possible.
Location: Japan
Workplace: Remote
We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based, but we do have an office in Shibuya, Tokyo. Being locared in Tokyo is preferred but not required.
What you will be doing:
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan. You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan!
Examples of projects you might contribute to:
- Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you will bring along:
- Prior experience within a technical support organization
- Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal communication skills in both Japanese and English
- Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience
- Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Demand Generation Marketing Manager for our Agency vertical. You will be responsible for crafting and executing multi-channel campaigns to engage buyers at every stage of their journey, and tracking and reporting on the success of these campaigns. You will generate inbound free trials that turn into customers, while ensuring we leverage best and scalable practices to achieve great results. You will work closely with sales, content, product marketing, web marketing, marketing operations, and your peers on the demand generation team to produce high impact campaigns that acquire, engage, nurture, and convert leads.
A successful candidate should have proven experience in building and executing measurable and successful demand generation programs and campaigns in a B2B SaaS environment, and is comfortable with high-volume, high-velocity sales processes. We are looking for a self-starter who can both design a strategic demand generation plan and then execute with precision. The ideal candidate is an ever-curious marketer who embraces the art and science of demand generation and is driven by results.
What You'll Do
Design and execute full-funnel multi-channel marketing programs to generate quality free trials that results in new customers in our Agnecy vertical
Manage and report on the marketing and sales funnel for all programs, including volume at every stage, conversion rates between stages, and velocity from inquiry to sold
Build and manage a calendar for demand generation programs
Ensure marketing tactics are used in an integrated manner -- channels include email, webinars, live and virtual events, social media, review sites, influencers, digital marketing, gift marketing, chat
Consistently identify and test new channels specific to your target audience
Obtain a deep understanding of target markets and buyers in order to engage the right people in the best possible way to achieve results
Partner with Content Marketing, SEO, PR and social teams to ensure strategic and topical alignment across content creation, offers, and demand plans
Represent demand generation plans to a wide range of stakeholders, including sales teams and executives
Actively solicit inputs from key stakeholders regarding demand generation campaign plan requirements and performance
Align with overall company branding and awareness strategies
What You'll Need
Bachelor’s Degree required
Proven B2B SaaS Experience: Demonstrated success in building and executing measurable, high-impact demand generation programs, ideally within a high-volume, self-serve, or Product-Led Growth (PLG) model
Experience creating marketing programs to drive demand within marketing agencies
Demonstrated results in improving volume, conversion, and velocity through the marketing and sales funnel
Deep understanding and experience with lead generation, nurture tactics, buyer personas and lead scoring, and other key B2B marketing principles
Experience with marketing automation tools (Marketo preferred), customer relationship management tools (Salesforce preferred), and data visualization tools (Looker Studio preferred)
Experience with managing third-party relationships with publications or agencies
Excellent writing skills; ability to write and edit marketing copy
Strategy, project management, budget management, and financial skills
Strong interpersonal skills; ability to influence others with and without formal authority, and build partnerships within the organization
Obsessed with metrics - monitor results of campaigns, reporting, and optimizing for new and better campaigns
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Espoo; Berlin
Workplace: Hybrid
Role highlights:
- Senior DevOps Engineer (Ground Stations)
- Location: Berlin, Germany or Espoo, Finland
- Department: Fleet Control and Satellite Communications
- Reports to: Engineering Manager, CONNECT & Ground Stations
- Employment type: Permanent
- Workplace model: Hybrid, 3 days a week at the office in Berlin or Espoo
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters
As a Senior DevOps Engineer, you'll own key parts of the cloud platform that keeps ICEYE's satellites talking to Earth. You'll shape how our AWS and Kubernetes environments are designed, secured and operated across ground stations, test environments and end-user platforms. You'll make infrastructure decisions that decide whether engineering ships fast and whether satellite operations stay connected when it matters most.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Own key parts of the AWS and Kubernetes platform behind our ground station and connectivity systems, working alongside another senior DevOps engineer and making explicit architecture trade-offs between reliability, cost and delivery speed
- Drive infrastructure initiatives in your areas from design to delivery, including the dependencies on software teams and ground station vendors
- Evolve our Terraform and deployment setup with reusable patterns that prevent whole classes of configuration and release issues
- Design and harden the network between our cloud environments and ground station sites
- Turn loosely defined operational problems into clear technical plans and working solutions
- Drive platform incidents to resolution, find the root cause, and turn what you learn into lasting reliability improvements
- Share your expertise through reviews, pairing and technical guidance, and help raise the bar on how we build and run infrastructure
What we're looking for
Must haves:
- Experience owning a platform or critical infrastructure area end to end, including its architecture decisions and trade-offs
- Extensive hands-on experience designing and operating production environments on AWS, including IAM, cost management, and security practices such as least privilege and secrets management
- Strong cloud networking skills: VPC design, DNS, routing, security groups, and debugging connectivity across cloud and on-prem environments
- Deep Terraform experience, including designing modules and managing infrastructure at scale
- Experience running Kubernetes in production, including deployments, Helm and troubleshooting
- A track record of resolving production incidents and driving lasting reliability improvements
- Experience designing CI/CD pipelines with tools such as GitHub Actions
Nice to haves:
- Hybrid cloud and on-prem experience
- Scripting or software engineering experience with Python, Bash or Go
- Observability practices, including logging, metrics, alerting and tools such as Grafana
- Experience with databases such as PostgreSQL, RDS or MongoDB
- Experience in regulated, defence or security-sensitive environments
Application Process
- Talent Attraction Partner Screen Call
- Hiring Manager interview
- Technical interview
- Values & Fit interview
Working at ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Rome, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Public Policy, Italy
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners.
We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy.
What You’ll Be Doing
You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe.
Here’s what your day-to-day might look like:
Policy & Regulatory Tracking:
Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams.
Targeted Advocacy & Engagement:
Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes.
Stakeholder Relations:
Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy.
Strategic Representation:
Represent Deliveroo in government consultations, public forums, and industry & union negotiations.
Cross-Functional & Internal Advisory:
Advise global leadership and cross-functional teams on Italian political dynamics to guide strategic business decisions.
What You’ll Need to Thrive
Essential
Demonstrated Public Policy Leadership:
Extensive experience leading external public policy engagements, regulatory advocacy, and strategic campaigns in an agency, in-house, or government setting in Italy.
Political & Regulatory Expertise:
Deep understanding of Italian political processes, legislative dynamics, and public policy frameworks.
Stakeholder Network:
Established relationships across Italian policy makers, regulatory bodies, trade associations, and key political stakeholders.
Bilingual Communication Skills:
Clear and compelling communication skills in both English and Italian, with proven ability to tailor complex policy positions for diverse audiences.
International Matrix Experience:
Proven ability to navigate, advise, and execute within a fast-paced, global organization.
The Right Attributes, Competencies & Capabilities:
high level of ambition, strong leadership capabilities, collaborative mindset, creativity, and willingness to explore new approaches.
Academic Background:
University degree in law, public policy, political science, or a related field.
Nice to Have
Platform & Tech Industry Experience:
Understanding of gig economy regulatory frameworks, labor affairs, marketplace platforms, or e-commerce policy.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London; Sofia
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.
Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.
With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
About you
You are an experienced Principal Engineer or senior engineering leader with a strong background in enterprise integration, shared engineering services or platform capabilities.
You have experience working across multiple teams and technology domains, with the judgement to distinguish between capabilities that should be centrally owned and standardised and those that should remain within individual engineering teams.
You are comfortable operating at both strategic and technical levels. You can define a direction for shared integration and engineering capabilities while still engaging deeply enough with architecture, engineering practices, reliability and delivery to make credible technical decisions.
You are also an experienced people leader who can build and develop senior engineers and create a high-performing team around a new capability. You are able to influence teams without relying solely on formal authority and can establish common approaches where responsibilities have historically been distributed.
You understand that shared services succeed only when they are useful to the teams that depend on them. You therefore approach platform and integration engineering pragmatically, balancing standardisation and reuse with the needs of individual products and domains.
About the team
Integration Services sits within Internal Products and provides shared engineering capabilities that enable connectivity, automation and engineering quality across the organisation.
The capability spans enterprise integrations, reusable engineering services and quality engineering practices that support multiple products, platforms and teams across Internal Products.
As the FT continues to evolve its enterprise technology landscape and undertake significant transformation, the need for consistent, reusable and reliable integration capabilities is increasing.
Two major programmes are currently running in parallel and both depend heavily on shared integration capabilities across multiple platforms and teams. At present, responsibilities are distributed across different parts of the organisation, creating risks around fragmented ownership, duplicated solutions, inconsistent approaches and limited reuse.
The Principal Engineer – Integration Services will establish and lead this capability, creating clear ownership for shared services while ensuring the team remains closely connected to the engineering teams and domains it supports.
What you’ll work on
As
Principal Engineer – Integration Services
, you will establish and lead the Integration Services capability across Internal Products.
You will own the technical direction, engineering capability, people leadership, delivery and operational performance of shared integration and engineering services.
A key part of the role will be defining what should become a reusable Internal Products capability and what should remain owned within individual domains. You will establish common integration approaches, reusable services and engineering patterns that reduce duplication and make it easier for teams to connect systems safely and reliably.
You will provide senior technical leadership across major transformation programmes, including the Commercial Technology Programme, ensuring integration decisions made within individual programmes contribute to a coherent and sustainable technology estate.
You will also build and develop the team itself, establishing the engineering capability, operating model and ways of working required for a successful shared service organisation.
Your responsibilities will include
Integration Strategy & Technical Direction
Defining the technical direction for integration services across Internal Products.
Establishing principles, standards and reusable patterns for enterprise integration.
Developing a clear strategy for shared integration capabilities, balancing centralisation, reuse and domain autonomy.
Identifying opportunities to simplify integration architecture, reduce duplication and improve interoperability.
Providing technical leadership on significant integration decisions spanning multiple platforms, teams and domains.
Ensuring integration approaches consider security, resilience, scalability, observability, operability and long-term maintainability.
Working with Architecture and senior engineering leaders to align integration direction with wider FT technology strategy.
Establishing a clear view of the integration landscape, including major interfaces, dependencies, ownership and technical risks.
Shared Services & Platform Engineering
Defining and building reusable integration services and engineering capabilities that solve common problems across Internal Products.
Establishing clear ownership for shared services and ensuring they have sustainable operational and engineering models.
Ensuring shared capabilities provide genuine value to consuming teams rather than becoming additional layers of complexity.
Setting appropriate expectations for reliability, performance, scalability, security and service availability.
Establishing effective lifecycle management for shared platforms and services.
Identifying opportunities for standardisation, consolidation and reuse.
Ensuring teams have clear guidance on when to use shared services and when to build capability within their own domains.
Engineering Quality & Automation
Establishing and evolving quality engineering capabilities that improve the reliability and confidence of software delivery across Internal Products.
Promoting consistent engineering practices around testing, automation, CI/CD and quality assurance where appropriate.
Identifying recurring quality problems across teams and developing reusable approaches to address them.
Working with engineering leaders to improve automated testing, release confidence and software quality.
Encouraging engineering teams to treat quality as part of engineering ownership rather than a separate activity.
Using metrics, operational insight and engineering feedback to identify opportunities for continuous improvement.
Strategic Programmes & Transformation
Providing senior engineering leadership to major transformation programmes, including the Commercial Technology Programme.
Working across programme teams to establish coherent integration strategies across multiple platforms and workstreams.
Challenging programme-specific solutions where they create unnecessary duplication, complexity or long-term dependency.
Ensuring integration decisions made during transformation can be sustainably operated and evolved after programme delivery ends.
Supporting technology and vendor evaluations where integration architecture is a material consideration.
Helping programmes distinguish between capabilities that should be delivered as reusable Internal Products services and those that are specific to an individual initiative.
People & Engineering Leadership
Leading and developing the engineers within Integration Services.
Establishing a high-performing team with clear responsibilities, strong engineering standards and appropriate technical ownership.
Coaching senior engineers and developing technical leadership capability within the team.
Building an environment that encourages collaboration, constructive technical challenge and knowledge sharing.
Recruiting and developing the specialist skills required to build a sustainable integration capability.
Creating succession and reducing key-person dependency across critical integration knowledge.
Establishing clear expectations for engineering quality, operational performance and delivery.
Building strong relationships with engineering leaders across Internal Products so the shared capability is embedded rather than operating as a separate silo.
Delivery & Planning
Establishing a roadmap for the development and evolution of shared integration services.
Prioritising investment across reusable capabilities, programme commitments, operational work and technical improvement.
Working with Product and engineering leaders to understand demand for shared services and translate this into realistic delivery plans.
Managing capacity and ensuring the team can support both strategic initiatives and ongoing operational responsibilities.
Identifying dependencies and delivery risks across consuming teams and programmes.
Providing clear visibility of progress, risks, trade-offs and technical constraints.
Operational Excellence & Reliability
Owning the operational performance of shared integration services.
Establishing appropriate approaches to monitoring, observability, incident management, problem management and operational readiness.
Ensuring critical integrations have clear ownership, appropriate resilience and effective recovery mechanisms.
Leading the response to significant incidents affecting shared services and coordinating resolution across dependent teams.
Using operational data and incident learning to identify systemic improvements.
Ensuring operational responsibilities are sustainable and do not depend disproportionately on individual engineers.
Cross-Domain Collaboration
Building strong working relationships with Principal Engineers, Engineering Managers, architects and senior engineers across Internal Products.
Establishing effective mechanisms for teams to engage with Integration Services early in the lifecycle of significant initiatives.
Helping teams understand integration trade-offs and select appropriate patterns and capabilities.
Coordinating decisions where integration ownership crosses domain boundaries.
Encouraging reuse and consistency without imposing unnecessary central control.
Representing Integration Services in relevant architecture, engineering and technology forums across the FT.
Vendor & Technology Partner Management
Providing technical leadership in relationships with integration technology vendors and implementation partners.
Challenging vendor-led solutions where they conflict with long-term FT engineering direction or create unnecessary dependency.
Ensuring external partners complement rather than replace internal engineering capability.
Contributing to technology evaluation, procurement and platform selection decisions.
Ensuring partner-delivered work meets FT engineering, security, quality and operational expectations.
Technical and leadership experience we’re looking for
Significant experience in a Principal Engineer, senior engineering leadership or comparable technical leadership role.
Strong experience designing, building and operating enterprise integration capabilities at scale.
Deep understanding of integration architecture, APIs, event-driven systems, messaging, data flows and distributed systems.
Experience establishing reusable engineering services or shared platform capabilities across multiple teams.
Experience defining technical standards, engineering patterns or platform strategies across organisational boundaries.
Experience leading significant transformation programmes involving multiple platforms, teams and integrations.
Strong understanding of cloud technologies and modern engineering practices, preferably AWS.
Experience with enterprise SaaS ecosystems and integrating them with internally developed applications.
Experience with quality engineering, test automation, CI/CD and engineering productivity practices would be advantageous.
Experience leading and developing senior engineers and technical specialists.
Experience establishing new teams, capabilities or operating models would be highly advantageous.
Strong experience influencing teams and senior stakeholders without relying solely on formal authority.
Experience identifying and addressing duplicated capabilities, technical debt and fragmented ownership across complex technology estates.
Strong understanding of reliability, observability, security and operational excellence.
Experience working with vendors and implementation partners while maintaining clear internal technical ownership.
Ability to communicate complex technical concepts and trade-offs clearly to both technical and non-technical audiences.
Experience balancing strategic technical direction with practical delivery realities.
Characteristics we value
Strong technical judgement and the confidence to make decisions across organisational boundaries.
A strong sense of ownership and accountability.
Pragmatism when balancing standardisation, reuse and the needs of individual engineering teams.
The ability to influence without relying solely on hierarchy.
A collaborative approach to building shared capabilities that teams want to use.
Curiosity and a willingness to understand problems across the wider technology estate rather than optimising a single domain.
Strong coaching and mentoring skills, particularly when developing senior engineers.
An instinct for reducing unnecessary complexity and duplication.
Confidence challenging established approaches constructively.
Calm and clear decision-making during complex delivery and operational situations.
An appreciation for reusable, sustainable and well-engineered technology capabilities.
What’s in it for you? Our benefits
Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available on the FT Careers website.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of the team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience and qualifications.
Location: Germany
Workplace: Hybrid
WHY INTEGRATIONS ENGINEERING AT LANGFUSE
Your work puts Langfuse into developers’ hands.
Our SDKs are downloaded 26M+ times per month, and for many developers the first thing they touch is an integration — a few lines of code that connect their favorite framework to Langfuse. When that experience is seamless, they’re wow’ed. When it’s not, we might have lost them. You’ll own that critical first impression across 40+ framework integrations.
You’ll live at the frontier of LLM application development.
The AI framework ecosystem moves fast — new agent frameworks, orchestration libraries, and model providers emerge every week. You’ll be among the first to instrument them, giving you unmatched exposure to how cutting-edge AI applications are built. The developers you serve are some of the most ambitious software engineers in the world, and working closely with them will make you an expert on LLM engineering yourself.
Everything you build is open source and immediately visible.
All Langfuse integrations are MIT-licensed. When you ship a new integration or improve an existing one, thousands of developers benefit the same day — and they’ll tell you about it in GitHub issues, on Twitter, and in our community channels.
WHAT YOU’LL DO
- Build and maintain framework integrations. Langfuse integrates with 40+ frameworks and model providers: OpenAI SDK, Vercel AI SDK, LangChain, LlamaIndex, Pydantic AI, OpenAI Agents, CrewAI, Amazon Bedrock AgentCore, LiveKit, and many more. You’ll own these integrations end-to-end — from initial implementation to ongoing maintenance as frameworks evolve. When a new framework gains traction, you’ll be among the first to instrument it.
- Design new integration patterns for emerging frameworks. When a framework or a new agent orchestrator appears, you’ll evaluate it, design the right instrumentation approach (callback handler, decorator, OTEL auto-instrumentation, or a combination), build the integration, write the docs, and ship it. You’ll develop strong opinions on what makes a great integration experience.
- Contribute to the core SDKs. While integrations are your primary focus, your work will surface needs in our Python and TypeScript SDKs. You’ll contribute improvements to the core SDK when your integration work demands it — whether that’s a new hook point, better context propagation, or performance optimizations.
- Write documentation and integration guides. At Langfuse, docs are part of our core product. When you ship a new integration, the guide ships with it. You’ll own the integration docs, quickstart tutorials, cookbooks, and migration paths that help developers get started in minutes.
- Be a voice in the developer community. You’ll engage with framework communities, respond to integration-related GitHub issues, write blog posts about new integrations, and be present in our Slack/Discord channels. You’ll build relationships with framework maintainers and represent Langfuse in the broader AI developer ecosystem.
WHAT WE’RE LOOKING FOR
- Passionate about the LLM ecosystem. You’ve built real applications with frameworks like LangChain, Pydantic AI, Vercel AI SDK, LlamaIndex, or similar — or you have a deep willingness to go deep and get your hands dirty with every major framework in the space. You’re excited about this ecosystem, not just familiar with it.
- Strong in Python and/or TypeScript. You write clean, reliable code. You don’t need to be a systems-level performance expert, but you care about code quality and understand that integrations run inside other people’s production systems.
- Product-minded engineer. You think about the developer who’s going to use your integration at 11pm trying to ship a feature. You obsess over the getting-started experience: how many lines of code does it take? Is the error message helpful? Does the docs example actually work?
- Self-directed and motivated. You know how to develop conviction about what to build and how to ship it. You don’t wait for detailed specs — you investigate the framework, talk to users, and propose the right approach.
- Excited about open source and developer community. You genuinely enjoy talking to developers about their integration challenges, writing clear documentation, and contributing to open source projects.
- Thrives in a small, accountable team. Your output is visible and matters. You’re comfortable owning outcomes, not just tasks.
CS or quantitative degree preferred, but not required. We care far more about what you’ve built and your hunger to learn.
BONUS POINTS
- Experience with OpenTelemetry internals or observability instrumentation
- Contributions to popular open source projects, SDKs, or developer tools
- Experience building developer tooling, CLIs, or client libraries
- Former founder or early startup experience
- Active presence in AI/ML developer communities (blog posts, talks, open source)
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
PROJECTS YOU COULD OWN
- Build and ship a Langfuse integration for an emerging agent framework (e.g., OpenClaw, new OTEL-based instrumentation)
- Design the integration pattern for a new category of AI tools (e.g., voice agents via LiveKit/Pipecat)
- Create comprehensive quickstart cookbooks that get developers from zero to traced in under 5 minutes
- Work with the OpenTelemetry community to improve GenAI semantic conventions
- Maintain and upgrade our most popular integrations (OpenAI, LangChain, Vercel AI SDK) as those frameworks ship breaking changes
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Lisbon, Portugal
JoomPro
is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPro is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre and Shopee sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We're now looking for an experienced
Marketing Data Analyst
to strengthen our analytics team and help turn data into insights that drive smarter decisions, improve channel performance, and optimize marketing investments.
About the team
Our analytics team helps the business make smarter, data-driven decisions. We focus on:
Optimizing marketing budgets and channel mix to maximize efficiency
Building dashboards and analytical tools for decision-making, ROI forecasting, and strategic planning
Designing and analyzing experiments to measure channel performance and incrementality
Developing alerting systems to monitor spend, efficiency changes, and data quality
Supporting budget planning, marketing strategy, and market research
Why join us
Real business impact: your work directly influences ROI and growth
Access to advanced AI tools (Cursor, ChatGPT, Gemini, Claude)
Strong analyst community & cross-team knowledge sharing
Matrix structure: your manager is also an analyst
Transparent growth path & structured onboarding
Open culture with minimal bureaucracy
Responsibilities
Evaluate the effectiveness of existing and new advertising channels (Google Ads, Meta Ads, etc)
Set up and improve monitoring of statistical anomalies in metrics
Improve long‑term payback prediction models
Generate hypotheses to improve acquisition/product feeds/ad creatives/channel split/targets, etc.
Conduct data studies to uncover insights
Write ETL pipelines (data marts, alerts, and predictions)
Ask “why” and “what problem are we solving”
Requirements
Experience in data analysis, experience in marketing analytics
Understanding of marketing KPIs, attribution models, and the problems ad platforms solve
Knowledge of mathematical statistics and experience applying it
Ability to write complex SQL queries
Data analysis skills in Python
Ability to choose the right evaluation approach — analytics, research, or use of external data
Ability to solve non‑trivial problems under incomplete data
Attention to detail and ability to see any task through to completion
Good english verbal and written communication skills (B2+)
Preferred
Experience running A/B, geo, and other types of experiments
Experience in econometrics
We offer
Compensation package: base salary and performance-based bonuses
Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: Boston, Massachusetts; Foster City, California; Marlton, New Jersey; Remote, United States
Do you care about keeping developer tools running reliably, enjoy digging into the systems and infrastructure behind them, and know that reliable tools make all the difference for development teams? If you are calm under pressure, enjoy diagnosing complex systems, want to help developers overcome technical hurdles, and thrive on deep problem-solving across diverse tech stacks, this role is for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
About TeamCity
TeamCity is a highly scalable CI/CD server that integrates across the modern software ecosystem. Because it supports complex server-side setups and SaaS deployments, issues can stem from the product itself or the surrounding infrastructure.
What you’ll do
As part of our Support Engineering team, you will act as a crucial link between global engineering teams and our internal product developers. You will take ownership of incoming technical issues, pinpoint root causes, and provide working resolutions or clear escalations. You'll work American-timezone hours to give our global community timely, effective support.
Day to day, you will:
Identify whether an issue stems from the product, infrastructure, or third-party integrations.
Provide workarounds, submit bug reports, or escalate issues directly to development.
Capture insights and publish solutions following KCS (Knowledge-Centered Service) principles.
Share user feedback with internal product teams to shape future tool improvements.
What you’ll bring
A systematic and structured, but flexible approach to troubleshooting complex software and infrastructure issues.
A clear, direct communication style that explains technical details in ways others can understand.
Comfort working independently across distributed teams and time zones.
Curiosity about how different build systems, VCS providers, and clouds operate together.
An inclination to leave documentation and systems better than you found them.
What you’ll need
Fluency in English, with strong written communication skills.
The ability to work aligned with American time zones.
Practical experience troubleshooting web servers and applications (such as Tomcat and Java-based environments).
A working knowledge of relational databases (such as PostgreSQL, MySQL, or MSSQL).
Hands-on experience with version control tools and hosting platforms (such as Git or Perforce, GitHub, GitLab, or Bitbucket).
Familiarity with build automation tools (such as Gradle, Maven, or .NET build systems).
An understanding of containerized environments or cloud infrastructure (such as Docker, Kubernetes, AWS, or Azure).
What success looks like
Success in this role means resolving complex support cases efficiently while maintaining clear communication with developers. You build trust by accurately diagnosing underlying infrastructure or application bugs rather than addressing symptoms alone. Over time, your contributions to the knowledge base reduce repeat issues, and your feedback helps product teams make TeamCity more resilient.
#LI-DNI
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
The base salary range (per year) for this position in the posted work location(s) is
$144,000
—
$216,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
ОфисleadUAE - Dubai
УдалённоseniorUnited Kingdom, Remote
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London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ES - Barcelona, Spain
Atlanta, GA (Hybrid)
УдалённоmiddleAll candidates invited to any stage of the interview process will be provided with the salary range and key compensation details for this role before their first conversation with us; Apply Now → Please mention “I found this job at Remocate!” Get fresh remote & relocation jobs in your inbox A short digest of new openings
УдалённоseniorJapan
Atlanta, GA (Hybrid)
География найма не уточнена
London
УдалённоRemote - Ireland
ГибридseniorEspoo; Berlin
headRome, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London; Sofia
ГибридseniorGermany
seniorRelocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal
Boston, Massachusetts; Foster City, California; Marlton, New Jersey; Remote, United States; You'll work American-timezone hours to give our global community timely, effective support; Comfort working independently across distributed teams and time zones; The ability to work aligned with American time zones
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