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Location: EMEA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About People & Talent People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future. This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work. We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business. What you'll do As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery.  You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience. Employee Lifecycle Operations Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding. Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed. Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries. Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing. Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity. Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete. HR Systems, Data & Compliance Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup. Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately. Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance. Process Improvement, Automation & Documentation Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management. Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve. Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll. Would be great if you brought this to the role People Operations & Compliance Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization. Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations. Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration. Familiarity with immigration processes and global hiring or relocation support is a plus. Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers. Experience drafting, updating, and maintaining employee policies and documentation. Systems, Data & Technical Skills Hands-on experience with an HRIS, ideally ADP Workforce Now. Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations. Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis. Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools. Collaboration & Communication Clear, professional communication with employees, managers, and cross-functional partners such as Payroll and Legal. Strong organizational skills and the ability to manage multiple concurrent requests, anticipating bottlenecks before they affect deadlines. Discretion in handling sensitive and confidential information. A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions. Experience & Background 5+ years of experience in People Operations, HR Operations, HR Administration, or a related role. Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred. Fluency in English is required; a second major European language is a plus. Comfortable working independently and driving work from idea to execution. Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role. In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: Remote Workplace: Remote More than 30,000 subscription apps run on Adapty: $5B in revenue tracked, 4B users served, 80B API calls a month. That's one of the richest datasets in the app economy. Our mission is simple: make apps rich. We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide. Why this role matters Adapty runs on infrastructure we own and operate ourselves: a Proxmox and Ceph platform across OVH, Hetzner and bare metal, with parts of the stack in AWS and GCP. That platform processes billions of dollars of subscription volume a year, and today too much of it depends on a single engineer. You are joining to take that platform over: fully owned, fully described in code, and cheap to run at scale. In your first months you will own Proxmox and Ceph end to end, drive resource rightsizing, and lead the split of our development workloads into a separate cluster. What you'll do - Own our Proxmox and Ceph platform end to end — capacity, upgrades, performance and incident response - Run infrastructure across OVH, Hetzner and bare metal, alongside workloads in AWS and GCP - Drive resource rightsizing: find where we overpay, size it correctly, and prove the saving in the bills - Lead the separation of development workloads into a dedicated cluster, without downtime for production - Keep everything as code — Terraform, Ansible, ArgoCD and GitLab CI, with no manual changes in production - Own reliability: on-call, incident response, root cause analysis and the runbooks that follow - Support the data layer our product runs on — PostgreSQL, ClickHouse, Aerospike About you - 10+ years working with infrastructure and physical hardware, not only managed cloud - 5+ years running Kubernetes and cloud platforms in production - Hands-on with bare metal and providers like OVH and Hetzner, plus AWS and/or GCP - Strong with Terraform, Ansible, ArgoCD and GitLab CI — you describe infrastructure in code by default - Real FinOps experience: you can name what infrastructure cost before and after you touched it - You take problems all the way to the root cause and to the fix, including outside your formal scope - You say things directly — risks and bad news arrive early, not after the incident Nice to have - Production experience with Proxmox and Ceph specifically - PostgreSQL, ClickHouse or Aerospike at scale - Experience splitting shared environments into isolated clusters - Building observability and on-call practice from scratch - High-load B2B SaaS background WHAT'S IN IT FOR YOU - Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies. - Exceptional compensation directly tied to your results. - Direct communication and ownership. No bureaucracy, no politics, just impact. - Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices. - Professional support. Language learning, sports, health insurance, laptop coverage, and more.

Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices. ⭐️ THE ENTERPRISE ACCOUNT EXECUTIVE JOB We’re expanding our Sales team in France and are looking for a ‘full-stack’ Enterprise Sales to engage with prospects and turn them into happy Alan customers. You will join a team that mostly focuses on large companies from Tech, Syntec, HCR, and B2B services, interacting with everyone from HR executives to CEOs. Why is this segment interesting? - Diverse workforce: Mix of 60% cadres / 40% non-cadres, often with subsidiaries or multi-site operations, ranging from highly tech-savvy employees to those requiring digital adoption support. - Critical challenges: Multi-stakeholder decision processes involving HRD, CFO, CEO, Payroll, CSE, Legal, Purchasing, Comp & Ben, Accounting, Brokers (creating multiple potential blockers), long sales cycles (multi-year conversations), RFP processes requiring deep audits and product customization, and strong influence from unions/CSE who can co-manage health insurance topics; - Company profiles: Flagship companies (widely known brands), groups with standalone entities or subsidiaries, often with focus on employee wellbeing (QVT programs, Great Place to Work), modern company culture, and strategic communication about digitization or employer brand attractiveness; - HR priorities: Increasing productivity, obtaining fair and competitive pricing, contributing to employee well-being through customized health plans, simplifying HR processes with digital platforms, and managing change management concerns when implementing new health insurance (biggest fear for large companies) - Critical business characteristics: This segment requires breadth & depth of expertise to navigate complex organizations, account-based strategies with Key Account Management approach, early engagement in company roadmaps, face-to-face meetings, co-creation of insurance and digital products (tailored offers considering past results, specific regimes, demographics, payroll system integration), and ability to work through RFPs and with brokers. Sales cycles are volatile with high stakes: 1 deal = 50% of annual target for Enterprise AEs. Our approach for Enterprise companies positions Alan as a strategic partner in health rather than just an insurance provider, emphasizing our digital platform for fluid UX, customized health plans at fair pricing, and health/well-being services. Success requires leveraging high-level connections, building professional materials, and potentially creating exclusive "Health Clubs" or labels for early adopters. What will you do with us? You’ll own the entire sales cycle, from prospecting to closing. In our Enterprise Sales team, you will deal with companies with more than 300 employees, including all CAC40 companies. At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless. We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft). You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base. Take a look at this testimonial https://www.linkedin.com/pulse/ce-que-jai-appris-en-rejoignant-alan-pour-convaincre-les-quellec-aus8e/ from Emilie Quellec https://www.linkedin.com/in/emilie-quellec-6768001/ and watch Julien Plessis https://www.linkedin.com/in/julienplessis/, both part of the Enterprise Sales team 👀 ⭐ IS IT YOU WE’RE LOOKING FOR? You’ll be a great fit for the Enterprise team at Alan if you: - Have at least 8 years of experience in Sales, including at least 2 years managing the whole Enterprise Sales cycle, from prospecting to closing. - Have full working proficiency in French (C2 and above) and an advanced level in English. - Are highly organized with exceptional follow-up skills; - Have empathy and are passionate about understanding and solving prospects' problems; - Can influence through persuasion, negotiation, and consensus-building; - Have a deep understanding of value drivers in recurring revenue business models; - Have a great attitude and ability to collaborate in a small team; - Are eager to learn fast and make an impact from day 1; - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. For this opportunity, we are aiming to hire within the D-F level range https://alan.com/en/careers/a/salary-equity. If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France. EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices. ⭐️ THE ENTERPRISE ACCOUNT EXECUTIVE JOB We’re expanding our Sales team in France and are looking for a ‘full-stack’ Enterprise Sales to engage with prospects and turn them into happy Alan customers. You will join a team that mostly focuses on large companies from Tech, Syntec, HCR, and B2B services, interacting with everyone from HR executives to CEOs. Why is this segment interesting? - Diverse workforce: Mix of 60% cadres / 40% non-cadres, often with subsidiaries or multi-site operations, ranging from highly tech-savvy employees to those requiring digital adoption support. - Critical challenges: Multi-stakeholder decision processes involving HRD, CFO, CEO, Payroll, CSE, Legal, Purchasing, Comp & Ben, Accounting, Brokers (creating multiple potential blockers), long sales cycles (multi-year conversations), RFP processes requiring deep audits and product customization, and strong influence from unions/CSE who can co-manage health insurance topics; - Company profiles: Flagship companies (widely known brands), groups with standalone entities or subsidiaries, often with focus on employee wellbeing (QVT programs, Great Place to Work), modern company culture, and strategic communication about digitization or employer brand attractiveness; - HR priorities: Increasing productivity, obtaining fair and competitive pricing, contributing to employee well-being through customized health plans, simplifying HR processes with digital platforms, and managing change management concerns when implementing new health insurance (biggest fear for large companies) - Critical business characteristics: This segment requires breadth & depth of expertise to navigate complex organizations, account-based strategies with Key Account Management approach, early engagement in company roadmaps, face-to-face meetings, co-creation of insurance and digital products (tailored offers considering past results, specific regimes, demographics, payroll system integration), and ability to work through RFPs and with brokers. Sales cycles are volatile with high stakes: 1 deal = 50% of annual target for Enterprise AEs. Our approach for Enterprise companies positions Alan as a strategic partner in health rather than just an insurance provider, emphasizing our digital platform for fluid UX, customized health plans at fair pricing, and health/well-being services. Success requires leveraging high-level connections, building professional materials, and potentially creating exclusive "Health Clubs" or labels for early adopters. What will you do with us? You’ll own the entire sales cycle, from prospecting to closing. In our Enterprise Sales team, you will deal with companies with more than 300 employees, including all CAC40 companies. At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless. We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft). You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base. Take a look at this testimonial https://www.linkedin.com/pulse/ce-que-jai-appris-en-rejoignant-alan-pour-convaincre-les-quellec-aus8e/ from Emilie Quellec https://www.linkedin.com/in/emilie-quellec-6768001/ and watch Julien Plessis https://www.linkedin.com/in/julienplessis/, both part of the Enterprise Sales team 👀 ⭐ IS IT YOU WE’RE LOOKING FOR? You’ll be a great fit for the Enterprise team at Alan if you: - Have at least 8 years of experience in Sales, including at least 2 years managing the whole Enterprise Sales cycle, from prospecting to closing. - Have full working proficiency in French (C2 and above) and an advanced level in English. - Are highly organized with exceptional follow-up skills; - Have empathy and are passionate about understanding and solving prospects' problems; - Can influence through persuasion, negotiation, and consensus-building; - Have a deep understanding of value drivers in recurring revenue business models; - Have a great attitude and ability to collaborate in a small team; - Are eager to learn fast and make an impact from day 1; - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. For this opportunity, we are aiming to hire within the D-F level range https://alan.com/en/careers/a/salary-equity. If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France. EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Ukraine/Europe We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Requirements 5+ years in product management, of which 2+ years on card, neobank or payments products Has worked on a crypto product or in a crypto company: exchange, crypto card, custodial wallet, on/off-ramp or stablecoin payments Knows the card lifecycle end-to-end: issuing (virtual and physical), activation, Apple / Google Pay tokenization, authorization, settlement, disputes and chargebacks Has launched or scaled a card product through an issuer, BIN sponsor or program manager, including vendor selection and commercial negotiations Has launched financial products in several countries, working with Legal and Compliance on KYC/AML and local regulatory requirements Understands yield products: where the yield comes from, spread to the user, risk and liquidity constraints, and how to present yield clearly to non-crypto users Owns unit economics and P&L: interchange, FX spread, yield spread, cashback and loyalty costs, CAC and payback Has driven activation, retention and monetization after launch, using funnels, cohorts and A/B tests; works with SQL or a product analytics tool hands-on Has designed payment and onboarding UX for mass-market users: transparent fees, real-time transaction feedback, simple KYC flow Has managed or mentored PMs or designers and set priorities across several product lines English – Professional working; Ukrainian – Native. Nice-to-have: Visa / Mastercard scheme rules and card processing basics (ISO 8583) Loyalty, cashback, rewards or tier systems B2B2C or embedded finance distribution: payroll, mass payouts, contractor payments Launches in emerging markets (Ukraine, Brazil, Africa, Georgia, Armenia) Transfers (IBAN, phone, link) and investment products (tokenized stocks) in a consumer app Growth and referral mechanics in fintech Responsibilities Own the vision, strategy and roadmap of the Payments product: card, transfers, Earn, Savings, cashback, loyalty and tiers Launch card products and new card features, and expand them to new countries together with Legal and Compliance Manage relationships and commercial terms with card issuers, program managers, payment schemes and other financial vendors Grow usage and profitability of the Bank: activation, card spend, Earn balances, retention and revenue per user Own Earn as a product: rate competitiveness, how yield is presented to users, risk and liquidity limits agreed with WhiteBIT and Compliance Design the user journey from sign-up and KYC to first payment, top-up and transfers; run experiments and fix drop-off points Build growth mechanics into the product: referrals, cashback, tiers and B2B2C partner onboarding together with BD Lead and develop the product office (2 PMs, 1 designer): ownership areas, goals, product rituals, feedback and performance reviews Build quarterly and annual product plans and align engineering, design, compliance, legal and BD on them Report to the CEO on product metrics, roadmap and key decisions Working terms Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Athens Workplace: Hybrid About the company: KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe. At KIEFER TEK, we are committed to driving the energy transition through innovative and sustainable energy solutions.With expertise in the engineering, construction, operation, and maintenance of renewable energy projects, we contribute to the development of modern energy infrastructure, including photovoltaic (PV) plants and Battery Energy Storage Systems (BESS). Our strength lies in our people. We foster a collaborative, forward-thinking environment where technical expertise, innovation, and continuous professional development come together. As we continue to grow, we are looking for talented professionals who share our passion for renewable energy and want to make a meaningful impact on the future of energy. The Role We are looking for a motivated and detail-oriented O&M Monitoring Engineer – PV & BESS to join our Operations & Maintenance (O&M) team. In this role, you will be responsible for monitoring the performance and operation of PV plants and BESS, managing system alarms, coordinating technical interventions, and supporting the efficient and reliable operation of our renewable energy assets. You will work closely with field technicians and internal engineering teams, contributing to operational excellence and the continuous improvement of our O&M processes. Key Responsibilities - Monitor and manage the daily operation and performance of PV plants and BESS through SCADA systems. - Monitor, assess, and manage system alarms, ensuring timely identification, escalation, and resolution of technical issues. - Track, document, and coordinate maintenance activities and technical interventions through the company's ERP system. - Communicate with and provide remote technical support to field technicians to facilitate effective troubleshooting and timely fault resolution. - Prepare operational, performance, and maintenance reports for clients. - Collaborate with internal technical teams to ensure operational efficiency and equipment reliability. - Maintain accurate operational records and contribute to the continuous improvement of monitoring and maintenance processes. Qualifications & Skills - Bachelor's degree in Electrical or Mechanical Engineering (University or Technological Educational Institute). - Very good knowledge of MS Office and basic familiarity with AutoCAD. - Good command of English, particularly for understanding technical documentation. - Previous experience in monitoring PV plants and/or BESS will be considered an asset. - Experience in remote troubleshooting and providing technical guidance to field technicians will be considered an advantage. - Strong analytical thinking, problem-solving skills, and attention to detail. - Excellent communication, collaboration, and teamwork skills. - Strong organizational skills and ability to prioritize tasks effectively. What We Offer - The opportunity to contribute to innovative renewable energy and energy storage projects. - Exposure to modern PV and BESS technologies and advanced monitoring systems. - A dynamic, collaborative, and technically driven working environment. - Opportunities for continuous learning, professional development, and career growth. - A competitive remuneration package aligned with qualifications and experience. Why Join KIEFER TEK? At KIEFER TEK, you will be part of a team contributing to the transformation of the energy sector. We value initiative, technical expertise, collaboration, and the willingness to continuously learn and improve. Your expertise matters. Your growth matters. Your contribution to a sustainable energy future matters. Ready to Make an Impact? If you are passionate about renewable energy, technology, and operational excellence, we would love to hear from you. Apply now and become part of KIEFER TEK! Stay Connected Follow KIEFER TEK on LinkedIn to stay updated on our latest news, projects, career opportunities, and developments in the renewable energy sector. Privacy & Confidentiality At KIEFER TEK, we respect your privacy and are committed to protecting your personal data. All personal information provided during the recruitment process, including your application and CV, will be handled confidentially and in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). Diversity, Equity & Inclusion At KIEFER TEK, we believe that our people are the driving force behind our success. We are committed to fostering a diverse, inclusive, and respectful workplace where everyone feels valued, supported, and empowered to reach their full potential. As an Equal Opportunity Employer, we are committed to fair and unbiased recruitment practices, regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, religion, or any other characteristic protected by applicable law. Together, we are shaping a more sustainable energy future.

Location: Athens About the company: KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe. As our project portfolio continues to expand, we are looking for a Procurement Specialist to join our team in Athens and play an active role in supporting the timely and cost-effective execution of our projects across Greece. The Role This is a hands-on procurement position requiring strong organizational skills, commercial awareness, and the ability to manage multiple purchasing requirements in a dynamic, project-driven environment. The successful candidate will take ownership of assigned procurement activities, working closely with technical teams, project management, suppliers, and internal stakeholders to ensure materials, equipment, and services are delivered on time, within budget, and according to project specifications. Key Responsibilities - Manage the end-to-end procurement process, from purchase requisitions and supplier sourcing to purchase order issuance and delivery follow-up. - Identify, evaluate, and develop reliable relationships with suppliers, vendors, and subcontractors. - Request, analyze, and compare commercial offers, considering technical specifications, pricing, quality, and delivery timelines. - Negotiate competitive pricing, payment terms, lead times, and commercial conditions. - Coordinate closely with Project Managers, Engineers, Site Managers, Warehouse, and Finance teams to understand and prioritize project requirements. - Monitor outstanding purchase orders, supplier commitments, and delivery schedules, proactively resolving delays and supply issues. - Support procurement planning and cost optimization across multiple concurrent projects. - Maintain accurate procurement records, purchase orders, supplier information, and ERP data. - Monitor supplier performance and contribute to continuous improvement of procurement processes. - Ensure compliance with internal purchasing procedures, approval workflows, and contractual requirements. Required Qualifications - Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Logistics, or a related field. - At least 3 years of relevant experience in procurement or purchasing, preferably within construction, engineering, energy, industrial, or other project-based environments. - Demonstrated experience in supplier sourcing, quotation evaluation, negotiation, and purchase order management. - Good understanding of procurement workflows, purchasing documentation, and supplier coordination. - Proficiency in ERP systems and Microsoft Excel. - Excellent command of Greek and good working knowledge of English. - Strong organizational, analytical, and problem-solving skills. - Ability to manage competing priorities, work independently, and meet demanding project deadlines. What Will Make You Stand Out - Previous procurement experience in EPC, Renewable Energy, BESS, electrical equipment, or construction projects. - Familiarity with technical materials, equipment procurement, and construction-site requirements. - Experience coordinating procurement activities across multiple project locations. - Proven ability to resolve supplier issues, negotiate effectively, and anticipate delivery risks. - A proactive, accountable, and solution-oriented approach, with strong attention to detail. What We Offer - A stable, full-time position within a growing engineering and energy organization. - Exposure to major Renewable Energy, Energy Storage, Infrastructure, and Data Center projects. - Opportunities for professional development and career progression. - A collaborative working environment with direct interaction across technical and operational teams. - Competitive remuneration package, aligned with qualifications and experience. Apply Now If you are a procurement professional who enjoys taking ownership, solving operational challenges, and contributing to the successful delivery of complex projects, we would like to hear from you.   Join KIEFER TEK and help deliver the infrastructure powering tomorrow.   Diversity & Inclusion KIEFER TEK Ltd is an equal opportunity employer. We are committed to fostering an inclusive working environment where all individuals are respected, valued, and provided with equal opportunities for professional growth.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ WHY WE ARE HIRING ⭐️ We’re opening an Enterprise Sales Team Lead role in France to lead a growing team of 4 Senior Account Executives, who are in charge of acquiring customers with more than 3,000 employees, including all CAC40 companies. In this role, you will own acquisition on the Enterprise segment in France and run the business end‑to‑end: you will be hands-on on the field while coaching and scaling a team of Account Executives to win this market. This position sits at the heart of our growth ambition: We have just passed the one million member milestone – and this is only the beginning! We’re accelerating acquisition in France and doubling down on our portfolio — and the Enterprise segment is one of the core pillars of that plan. ABOUT THE ENTERPRISE SEGMENT - Perimeter: companies of 3000+ employees - Verticals: all Verticals (Tech, Retail, Industrial Companies etc) - Total Addressable Market: ~7M members in France WHY ENTERPRISE SALES IS EXCITING AT ALAN - Diverse workforce: Mix of 60% cadres / 40% non-cadres, often with subsidiaries or multi-site operations, ranging from highly tech-savvy employees to those requiring digital adoption support. - Critical challenges: Multi-stakeholder decision processes involving HRD, CFO, CEO, Payroll, CSE, Legal, Purchasing, Comp & Ben, Accounting, Brokers, Unions, long sales cycles (multi-year conversations), RFP processes requiring deep audits and product customization, and strong influence from unions/CSE who can co-manage health insurance topics; - Company profiles: Flagship companies (widely known brands), groups with standalone entities or subsidiaries, often with focus on employee wellbeing (QVT programs, Great Place to Work), modern company culture, and strategic communication about digitization or employer brand attractiveness; - HR priorities: Increasing productivity, obtaining fair and competitive pricing, contributing to employee well-being through customized health plans, simplifying HR processes with digital platforms, and managing change management concerns when implementing new health insurance (biggest fear for large companies) - Critical business characteristics: This segment requires breadth & depth of expertise to navigate complex organizations, account-based strategies with Key Account Management approach, early engagement in company roadmaps, face-to-face meetings, co-creation of insurance and digital products (tailored offers considering past results, specific regimes, demographics, payroll system integration), and ability to work through RFPs and with brokers. Sales cycles are volatile with high stakes: 1 deal = 50% of annual target for Enterprise Account Executives. Our approach for Enterprise companies positions Alan as a strategic partner in health rather than just an insurance provider, emphasizing our digital platform for fluid UX, customized health plans at fair pricing, and health/well-being services. Success requires leveraging high-level connections, building professional materials, and potentially creating exclusive "Health Clubs" or labels for early adopters. ⭐ WHAT YOU WILL DO ⭐ You will be the Sales leader of the Enterprise Sales team in France, responsible for both hitting the numbers and scaling the machine. More precisely, you will: - Own the Enterprise acquisition plan in France. Design and execute the go‑to‑market strategy for 3000 employee customers, from targeting to closing, to reach ambitious acquisition targets and scale the segment. - Lead & coach a team of 4 Account Executives (and likely more to come) - Drive hiring, onboarding, and career development as we scale the crew and the segment. - Help each team member reach their targets with clear expectations, rigorous follow‑up, and ongoing coaching on methodology, deal execution, and pipeline management. - Be on the field with the team: prospecting, joining key meetings, supporting tough negotiations, and owning strategic opportunities to maximize win rates. - Empower every member of the team: Create the conditions for everyone to reach and exceed their goals: strong feedback culture, coaching, clear ownership, and autonomy. - Ensure market fit and remove blockers: Surface customer expectations, patterns, and blockers, and ensure they’re addressed through the right strategic and execution plans (product, pricing, ops, marketing, etc.). For this opportunity, we are aiming to hire within the F-G level range https://alan.com/en/careers/a/salary-equity. ⭐ IS IT WHAT YOU ARE LOOKING FOR? ⭐ You may be a great fit at Alan if you: - Have at least 10 years experience in B2B sales, with a proven track record of hitting and exceeding targets as an Account Executive and Sales Leader - Have experience leading and coaching sales teams, with the ability to set a high bar, give clear direction, and help people grow - Have full working proficiency in French, and advanced level in English for internal communication - Have a very hands‑on mentality: you love being on the field with your team, joining customer meetings, helping on tough negotiations, and sharing what works - Have experience selling to Enterprise level companies (3000+ employees and above) in multi‑stakeholder deals - Are comfortable operating in fast‑paced, ambiguous environments, and can prioritize ruthlessly - Are data‑driven and analytical: you know how to leverage KPIs to drive performance, run analyses, and make decisions - Have strong cross‑functional collaboration skills and appetite for building things with others (sales ops, marketing, etc.) - Are based (or willing to relocate to) the Paris area Nice-to-have: - Experience selling to HR or Finance . 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our Paris HQ - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.  After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Nicosia Job Overview Server Core team develops and maintains critical core services. We work on code that handles game clusters, manages game realm connectivity, stores player data, manages player inventory and assets, distributes game sessions in the most optimized way, and integrates server with external services. Given the large number of concurrent players, our work is important for ensuring stability, and a smooth gaming experience. As a cohesive team, we value cooperation and problem-solving. If you're passionate about high-load systems and want to shape the future of a globally connected game, we would love to hear from you! Reports to Server Core Lead What will you do? Own complex features end-to-end, from requirements to production Decompose large problems into manageable tasks, define service/module boundaries Ensure scalability, performance, and fault-tolerance Improve engineering culture: tools, testing, observability, automation Mentor mid-level engineers and support team decision-making What are we looking for? 5+ years of professional development experience with C++ or other statically typed languages such as C#, Java, or Rust Willingness to work primarily in Python; prior Python experience is a plus Experience building and maintaining complex, stateful backend systems Solid understanding of concurrency, multithreading, and asynchronous execution Experience investigating and resolving performance issues Hands-on experience with databases, query optimization, caching, and messaging Skilled in monitoring, logging, and observability practices Experienced in building reliable, secure backend systems Guides less experienced developers Makes sound technical decisions under ambiguity Ensures delivery of features that create real user value Raises the overall technical quality bar Advanced level of English language Work mode Onsite This role isn't eligible for relocation & immigration support. Benefits Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include: 21 days annual leave (additional days based on years of service: up to 25 days) Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) Sick Leave (10 days top-up to statutory allowance per year) Maternity Leave (18 weeks top-up to statutory allowance per case) Career development and education opportunities within the company English Language courses fully covered by the company upon Manager’s approval Private Health Care Mental well-being program (iFeel) Onsite gym and spa Free parking close to the Nicosia offices, based on availability Free drinks-equipped kitchen in every floor building Eurobank benefits (if applicable) Employee discounts (e.g. restaurants, bars, etc.) Personal Gaming Account Onsite canteen with subsidized prices for food and drinks Company events, Social Clubs Seniority Awards Referral program - You can recommend the best talents to the company and receive a reward Please submit your CV in English to ensure smooth processing and review. About Wargaming Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz. Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

Location: Asia-Pacific (APAC); North America, South America (AMER) Workplace: Remote ABOUT US Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers https://careers.circle.so/ page for more about working at Circle. ABOUT THE ROLE The AI Quality engineering team at Circle owns the foundation for measuring, diagnosing, and improving the quality of Circle's AI-powered features. This team focuses on building the infrastructure to measure, diagnose, and improve production AI systems, rather than ML research or model training. We're looking for a Lead Engineer to help us build out the evaluation frameworks, observability tooling, and diagnostic infrastructure that tell us whether our AI Agents are working well, where to improve them, and how to make them faster and more cost-efficient. This is a hands-on player-coach role. You’ll also lead and manage the AI Quality engineering team, with an ambitious and growing roadmap. If you're excited about making AI systems work reliably, efficiently, and at scale, this is for you. WHAT YOU'LL BE DOING - Build and own our evaluation infrastructure. Design the CI/CD pipelines, scorers, and datasets that tell us whether Circle's AI agents (planners, tool-callers, and sub-agents) are actually working, from a single tool call to a full multi-turn conversation. - Diagnose exactly where quality breaks down. Trace failures across the agent pipeline including plan creation vs. execution, tool selection, tool trajectory in complex areas like workflows, site builder, and analytics. Turn what you find into prototypes that solve the issue or identify priorities for AI core engineering can help. - Grow the datasets that make evaluation possible. Stand up annotation workflows and build out AI-generated and simulated conversations so we can cover more of the product faster than manual labeling alone. - Run structured experiments across prompts, models, and the agent harness. Evaluate new and open-source models against our production baseline, build the framework we use to decide when to shift models, and chase cost and latency wins through model swaps, caching, and routing by plan complexity. - Lead and grow the AI Quality engineering team. Set technical direction and manage day-to-day priorities, all while staying hands-on in the code yourself. - Partner closely with AI Core engineering. Work with the engineers building Circle's AI products so they have real confidence that their changes are actually improving quality, not just shipping. WHAT YOU'LL NEED TO BE SUCCESSFUL - 7+ years of experience building and shipping production software, ideally including LLM-powered agents that take real actions in a product. You've worked on complex, tool-using systems (multiple tools, planning or orchestration, sub-agents) not just simple, single-turn assistants, and you can walk us through something you shipped and how you knew it was actually working. - Comfortable in Ruby on Rails / Python or ready to pick them up quickly. Ruby on Rails is our production system and the foundation that Circle’s AI Agents are built on and proficiency in Python is a strong plus, especially for the data and evaluation side of the work. - Experience building evaluation or observability infrastructure for ML/AI systems. You've built eval pipelines, scorers, dashboards, or CI/CD for evals before and have experience with evaluation frameworks like Braintrust, LangSmith, or similar. - Experience designing datasets, annotation workflows, or labeling pipelines for ML/AI evaluation. You know how to turn raw examples into a dataset you can trust through human annotation, AI-generated data, or simulation. - Learn fast, experiment aggressively, and thrive in a highly dynamic environment. You’ll need to be comfortable running a lot of experiments and letting the results settle the argument, including the ones that don't work (which will be many of them in the beginning). - Comfortable in a fast-paced environment with ambiguity. You’ll need to learn and pick up new technologies when projects require it. - Strong alignment with our company values https://circle.so/careers. - You are proficient in English (spoken, written, and reading) at a CEFR Level C2 https://magoosh.com/english-speaking/english-proficiency-levels-a-guide-to-determining-your-level/ / ILR Level 5 https://www.govtilr.org/.   COMPENSATION & BENEFITS Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year. We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub LEARN MORE - Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790 - Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba - How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51 - Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0 - Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Engineering Team Lead (Geospatial Analytics) - Location: Espoo, Finland. Relocation to Finland required - Department: Product Engineering, Solutions - Reports to: Engineering Manager, Geospatial Product Engineering - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   As Engineering Team Lead (Geospatial Analytics), you'll own a product engineering team that turns remote sensing and auxiliary data into fast, reliable insight when natural catastrophes happen. The team currently supports our Wind, Earthquake and Landslide products and brings together analytics (SAR, Machine learning / Data Science) and software engineers. You will work in tandem with the Product Manager to decide what to build and why, and closely with Operations to make sure the products perform during live events.Your decisions shape how several products work, so you'll own the product’s engineering domain end to end: analytics that serve several products at once, built to the level the problem needs and no further. You will be hands-on, which keeps your technical judgement credible and your feedback specific.     WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Lead and own the product engineering team: hiring, growth, performance and wellbeing of the team members - Own the team's technical direction across analytics and engineering, taking work from research prototype to production systems that run reliably against customer commitments. - Work in tandem with the Product Manager on roadmap and priorities, turning customer needs into analytics capability. - Design shared change detection analytics that serve multiple products in the team’s portfolio - Collaborate closely with Operations on event response, so that delivery workflows, latency and quality hold up when it matters. - Contribute directly to analytical development (SAR, geospatial data science / ML), validation and code. - Set and maintain scientific and engineering standards across the team, including review practice, validation rigour, testing and documentation. - Stakeholder management - including Product Engineering leadership and different product stakeholders   WHAT WE’RE LOOKING FOR Must haves: - Master’s or PhD in Remote Sensing, Machine Learning, Data Science, Electrical Engineering, Geoscience, Physics, Computer Science or a related field, or equivalent experience. - Experience in hands-on leadership as a line manager or tech lead, with a track record of delivery and examples of people who grew under your leadership. - Experience working closely with product and operations teams in a flow-based, outcome-focused way, including giving direct feedback constructively and explaining technical trade-offs to non-technical stakeholders. - A record of taking analytics from prototype to reliable production against latency, accuracy and uptime targets, with sound judgement on when a solution is good enough. - Experience building, validating and deploying ML models or analytical pipelines based on SAR or other remote sensing imagery for tasks such as damage assessment, change detection or object detection. This includes working with noisy or sparse labels, validating against ground truth such as field surveys or claims data, and monitoring model performance in production. - A solid grasp of SAR principles, including how backscatter responds to structural change in built environments, and applied experience in change detection using amplitude, coherence or interferometric (InSAR) methods. - Strong Python skills and experience applying modern engineering practice (Git, code review, testing, CI, documentation), deployed with Docker on AWS. Ability to lead cross-functional teams.   Nice to haves: - Experience fusing remote sensing imagery with auxiliary data, such as weather, terrain models or building attributes, to improve model performance. - Experience using geospatial foundation models and embeddings (e.g. AlphaEarth Foundations) for tasks such as classification, similarity search or change detection. - Experience with natural hazards, disaster response, insurance or emergency management use cases. - Hands-on use of AI-assisted development tools in your daily engineering work. - A publication or patent record, or other evidence of sustained technical contribution.   APPLICATION PROCESS - TA Interview - Hiring Manager Interview - Take Home Task - Panel Interview - Department Lead Interview - Final Interview with SVP of Solutions WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: London, United Kingdom Workplace: onsite Shape the Future of Hospitality and Event Management Education Are you an experienced Higher Education academic with a passion for hospitality, events and developing the next generation of industry professionals? The London College of Contemporary Arts (LCCA) is looking for a Subject Lead in Hospitality and Event Management to provide academic leadership across our Hospitality and Event Management provision. About the Role As Subject Lead, you will provide academic leadership and oversight for Hospitality and Event Management, driving excellence across teaching, learning, assessment, curriculum development and quality assurance. Working collaboratively with Course Directors, lecturers, academic colleagues and professional services teams, you will help ensure our programme remain academically rigorous, inclusive, industry-relevant and focused on positive student outcomes. What You'll Be Doing Provide academic leadership across Hospitality and Event Management programme and modules. Lead curriculum planning, development, review and enhancement. Deliver engaging, high-quality teaching across undergraduate Levels 4-6. Monitor student engagement, retention, progression and achievement and contribute to initiatives that improve student success. Lead and contribute to quality assurance, moderation, assessment and academic standards. Embed employability, professional skills and contemporary industry practice within the curriculum. About You We're looking for an experienced academic who combines strong subject knowledge with a genuine commitment to academic quality, student success and industry-connected education. Essential Requirements A Master's degree in Hospitality Management or a closely related discipline. A recognised teaching qualification, such as a PGCert in Higher Education or equivalent. At least two years' UK Higher Education teaching experience. Experience teaching across Levels 4-6. Experience of curriculum development and module leadership. Experience of quality assurance and academic governance processes. Strong leadership, communication and interpersonal skills. A commitment to inclusive teaching, equality, diversity and student success. Desirable Requirements A PhD or professional doctorate, Fellowship of Advance HE (FHEA), relevant hospitality or events industry experience, and Evidence of research or scholarly activity would be advantageous. Working Pattern This is a full-time role based at our Tower Hill and Aldgate campuses in London. As LCCA operates seven days a week, evening and weekend working will be required on a rota basis. Why Join LCCA? You'll have opportunities to develop your academic leadership, contribute to curriculum innovation, strengthen your scholarly practice and build industry partnerships. We offer professional development, pension, annual leave, wellbeing support, employee benefits and career progression opportunities. Our Approach LCCA is committed to creating an inclusive learning and working environment. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community. Recruitment Adjustments We are committed to providing reasonable adjustments for candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at collegedivisionrecruitment@gus.global to discuss any adjustments you may need. Additional Information Applicants must have the right to work in the UK. Please note that LCCA is unable to provide visa sponsorship for this position. We are committed to creating an inclusive environment where colleagues and students are valued and supported, and to providing adjustments for applicants who may require support during the recruitment process. Apply Now If you're passionate about Hospitality and Event Management education and ready to take the next step in your academic leadership career, we'd love to hear from you. Apply now and help us shape the next generation of hospitality and events professionals at LCCA.

Location: Costa Mesa, United States; Bellevue, United States 📍 Location: Bellevue, WA / Costa Mesa, CA 📄 Employment Type: Contract-to-Perm 🏢 Work Arrangement: To Be Confirmed 🚀 Start Date: TBD 💰 Compensation: TBD — Based on skills and experience Important Screening Requirements Must be a U.S. citizen . Must be eligible to obtain and maintain an active U.S. Secret security clearance . Must be willing to travel up to 25% as needed. Must have 5+ years of relevant experience in engineering, hardware sourcing, supplier development, procurement, or cost engineering. Must have experience with hardware products, supplier engagement, and component-level or product-level cost analysis. A bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field is preferred. About the Role We’re seeking an experienced Product Sourcing Engineer, Warfighter Systems to support hardware product development, supplier selection, and production scaling. This role combines engineering expertise with strategic sourcing, supplier development, procurement, and cost optimization. You’ll work closely with Engineering, Quality, Manufacturing, Supply Chain, and Program Management teams to engage suppliers early in the product development process, establish sourcing strategies, manage component procurement, and optimize total cost of ownership throughout the product lifecycle. This opportunity is ideal for engineering professionals who have transitioned into sourcing, commodity management, supplier development, procurement engineering, or cost engineering within aerospace, defense, consumer electronics, or other hardware-focused industries. What We're Looking For We’re looking for an engineering professional who understands how hardware design decisions affect component costs, supplier selection, manufacturing readiness, and production scalability. The ideal candidate combines technical knowledge of electronic or mechanical hardware with strong supplier management, sourcing, and cost-optimization capabilities. Experience supporting new product introduction (NPI), production ramp-up, and complex hardware programs will be especially valuable. Key Responsibilities Strategic Sourcing and Supplier Development Select suppliers for specific products using approved supplier lists. Partner with strategic suppliers to accelerate product development and improve manufacturing readiness. Define product concepts and requirements with suppliers early in the development process. Conduct feature trade-off analyses and develop comparison tables to support engineering and sourcing decisions. Collaborate with suppliers on joint design development through clearly defined statements of work. New Product Introduction (NPI) and Production Readiness Drive the development and consolidation of manufacturing Bills of Materials (BOMs) in collaboration with Quality and Manufacturing teams. Support production ramp-up internally and across the supplier network. Manage component procurement throughout NPI, ensuring components are available on time and meet program requirements. Manage capital expenditure (CAPEX) throughout the NPI process. Ensure required vendor component qualifications are completed before production. Complete BOM risk assessments and identify alternative sourcing options to mitigate supply risks. Cost Engineering and Optimization Lead cost engineering activities to align bottom-up cost models with product cost targets. Develop should-cost and clean-sheet cost models to evaluate component and product costs. Optimize total cost of ownership (TCO) throughout the product lifecycle. Identify cost-reduction opportunities through component commonality, supplier rationalization, and reduced product complexity. Address cost-related challenges involving tariffs, import/export expenses, and supplier price increases. Supply Chain and Process Improvement Conduct value-stream mapping to improve supply network lead times, flexibility, and efficiency. Evaluate sourcing strategies for high-mix, low-volume manufacturing environments. Work with suppliers to improve technology, manufacturing processes, and supply-chain performance. Assess sourcing risks and develop mitigation strategies to support production scalability. Program and Stakeholder Management Coordinate with Engineering, Quality, Manufacturing, Supply Chain, and Program Management throughout product development. Navigate contractual requirements and assess program impacts across multiple stakeholders. Develop and track budgets related to sourcing, procurement, and product development. Communicate sourcing strategies, cost assessments, risks, and program status to relevant stakeholders. Required Qualifications 5+ years of relevant professional experience in engineering, sourcing, supplier development, procurement, or cost engineering. Experience in the design and development of electronic and/or mechanical hardware products. Experience in advanced sourcing roles, such as Sourcing Engineer, Commodity Manager, Sourcing Manager, Supplier Development Engineer, Procurement Engineer, Cost Engineer, or Supply Chain Engineer. Experience engaging suppliers early in product development, before engineering requirements are fully established. Knowledge of value engineering, procurement engineering, or total cost of ownership at the component and product levels. Familiarity with high-tech product development in high-mix, low-volume manufacturing environments. Strong understanding of contracting processes and program management stages. Ability to manage complex contractual requirements and coordinate program impacts across multiple stakeholders. Excellent stakeholder management, collaboration, and communication skills. Strong financial management skills, including budget development and tracking. Willingness to travel up to 25% as required. U.S. citizenship and eligibility to obtain and maintain an active U.S. Secret security clearance. Preferred Qualifications Bachelor's degree in Mechanical Engineering, Electrical Engineering, or another related technical discipline. Proven track record of implementing best practices that improve operational efficiency and support sustainable growth. Experience working across both hardware and software development lifecycles. Project Management Professional (PMP) certification or equivalent.

• Communicating with acquirers: collecting terms, handling connections, and aligning these terms internally with the team.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP is seeking a Staff Product Manager to define and drive the product strategy for some of the most important health experiences at WHOOP, leading a group of cross-functional teams from ambitious vision through scaled member impact. In this role, you will own the strategy and outcomes for many of WHOOP’s core physiological and coaching experiences, including Health, Detection, Behavior, and Habits. You will be responsible for helping members better understand their bodies, identify meaningful changes in their health, and turn personalized insights into actions that improve their health and performance. You will lead cross-functional teams to deliver measurable improvements in member outcomes and engagement, while helping realize our broader vision of WHOOP as a premier personal health product. In this role, you will have the opportunity to work with a world-class team of professionals who are passionate about making a difference in people's lives. You will also have the chance to shape the future of WHOOP and the industry as a whole, as we continue to innovate and pioneer new technologies and approaches to performance optimization and positive health outcomes. RESPONSIBILITIES: - Define a compelling multi-year product vision and strategy for WHOOP’s health experiences, translating that vision into clear priorities, roadmaps, and measurable outcomes - Create clarity across multiple teams and functions, ensuring individual investments compound toward a coherent member experience and broader WHOOP health strategy - Lead products from 0→1 discovery through launch and scale, identifying opportunities, testing hypotheses, making difficult tradeoffs, and ensuring exceptional execution across software, algorithms, and hardware-enabled experiences - Gather customer needs and feedback through frequent research and feedback loops - Influence product strategy beyond your immediate area, raising the quality of product thinking, decision-making, and execution across the broader Product organization - Collaborate closely with multiple teams including software and hardware engineering, design, research, marketing, analytics, and performance science - Synthesize member research, data, science, design, and business context into clear product direction, enabling teams to solve problems rather than simply execute requirements - Navigate the unique product challenges of health—including scientific validity, member trust, uncertainty, personalization, and responsible communication of health information - Drive group to deliver a healthy and efficient cadence of product releases - Consistently deliver against success metrics and quantitative outcomes for the entire group - Stay up-to-date with industry trends, emerging technologies, and competitive offerings, and leverage the knowledge to identify opportunities and risks for the product and the business - Regularly obsess over the member experience and drive that level of obsession across your team and the org at large QUALIFICATIONS: - 7+ years building and scaling digital products - Deep analytical, prioritization, and problem-solving skills - Understanding of human physiology and the science of fitness and wellness, with a experience in applying this knowledge to product development and user engagement, strongly preferred - Track record of taking ambiguous, complex customer problems and turning them into simple, differentiated consumer experiences - Strong product sense and high customer empathy with an ability to envision opportunities that address user needs - Curious, positive attitude, and passionate about the fitness and wellness space. Past experience in the space strongly preferred - Significant experience building exceptional consumer products at scale; experience with mobile, health, wearables, or other highly personalized products strongly preferred - Excellent communication skills, with the ability to articulate complex concepts and ideas in a clear and concise manner, and to collaborate effectively with cross-functional teams and stakeholders - Entrepreneurial mindset, with the ability to think creatively and take calculated risks, and to thrive in a fast-paced, dynamic environment This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $180,000 - $220,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Cairo, Egypt Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Islamabad, Pakistan Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Abu Dhabi, United Arab Emirates Workplace: onsite We’re looking for a Financial Controller to join our M&A Accounting team in the UAE. You’ll own close, reporting and audit, partner with local management, and bring each business in line with inDrive’s standards. It’s a hands-on role for a controller who enjoys multi-entity complexity and wants real influence on how acquisitions integrate. Key Responsibilities Own month-end close and reporting for one or more acquired entities Review balance sheet reconciliations and key journal entries Partner with local management to understand the business and explain results vs. budget and forecast Support budgeting, forecasting and earn-out tracking Book and maintain PPA entries; provide input for valuations and technical memos Handle audit requests and act as the auditors’ main contact for your entities Align local policies, processes and controls with corporate standards (incl. SOX where applicable) Coach local finance teams to improve close quality and timing Skills, Knowledge & Expertise 10+ years of experience in accounting/controllership (Big 4 is a plus) CPA/ACCA or equivalent Strong US GAAP knowledge Hands-on close and multi-entity experience; M&A integration and ERP transition/integration is a plus Business-minded, comfortable working with non-finance people Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.