Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Fanatics Core is the engineering organization building the shared capabilities, including search, AI, and customer intelligence, that every product across the Fanatics ecosystem builds on. We are seeking an Engineering Manager to lead the team that owns Search and Consumer AI. This leader will own some of the most leveraged surfaces we build: how fans find what they’re looking for, how AI shows up inside our apps, and how AI powers an excellent customer experience.
You will lead a team of software engineers spanning two closely connected charters:
Consumer AI:
customer support AI, including LLM-powered assistants, conversational analytics, sentiment analysis, predictive troubleshooting, and the tooling that lets customer success teams act on AI-generated insights; and (2) embedded AI experiences in the fan journey, such as AI commentary, recommendations, summaries, and in-app assistance.
Search:
native search, including query understanding, relevance and ranking, autocomplete, and personalization; and (2) AI search, including natural-language and conversational search that lets fans ask for what they want in their own words and get answers, not just results.
Success in this role requires strong partnership with Product, Data Science, Customer Operations, and product teams across the ecosystem to shape the roadmap, make smart trade-offs, and deliver outcomes fans feel. You’ll work on complex, high-scale challenges as part of a team that values innovation, collaboration, and excellence.
Responsibilities
Delivery & Ownership
Lead the team to deliver against commitments across Search and Consumer AI, owning delivery plans end to end: scope and sequence work, remove blockers, and manage risk.
Set a high bar for reliability, performance, and relevance quality, with observability in place for AI and search services.
Ensure the team’s work meets Fanatics standards for data governance, security, compliance, and responsible AI.
Own on-call, incident response, and operational health for the team’s systems.
Strategy & Roadmap
Partner with Product and engineering leadership on planning and roadmap building, using technical insight and fan impact to influence priorities.
Connect day-to-day execution to team strategy and Fanatics business goals so engineers understand why their work matters.
Partner with product teams across the ecosystem to embed AI experiences into their surfaces, agreeing on shared ownership, interfaces, and quality bars.
Guide how LLMs and ML models are evaluated, integrated, and rolled out in production.
Communication & Collaboration
Coordinate across engineers, adjacent teams, and cross-functional partners to drive end-to-end delivery.
Represent the team’s plans, progress, and risks in planning and review forums.
Keep the team informed on goals, trade-offs, and decisions, and create space for two-way feedback.
People & Ways of Working
Hire, onboard, and grow a high-performing team; give candid, timely feedback and invite the same.
Mentor engineers on craft, ownership, and collaboration, and support their career growth.
Build team processes (planning, reviews, retros, experimentation) that help the team learn fast and ship reliably.
Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team building.
Qualifications
We value aptitude over experience, but here are some key skills that will make you successful on this team:
1-3+ years managing a software engineering team, or significant tech-lead experience with people-leadership responsibilities, delivering complex, high-scale systems.
Experience in a Java / AWS ecosystem; familiarity with AWS Bedrock or equivalent managed AI services preferred.
Experience shipping consumer-facing AI/ML or NLP features to production, including integrating LLMs and building the pipelines and evaluation practices that keep them reliable.
Strong understanding of search, discovery, or relevance systems, including how traditional search and LLM-based approaches complement each other.
Strong technical judgment and clear, confident communication with engineers, Product partners, and leadership.
Proven ability to mentor engineers and build a healthy, high-performing team culture.
Preferred
Background in customer support AI or embedded consumer AI experiences (assistants, conversational analytics, AI commentary, recommendations).
Familiarity with Kafka, Airflow, dbt, OpenSearch, Kotlin, and Salesforce.
Experience building shared platforms consumed by multiple product teams.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$190,000
—
$237,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Barcelona
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Mission
We are seeking a visionary and results-oriented Senior Specialist, Account Management to nurture and maintain long-term relationships with our most strategic Enterprise accounts within our Global Crypto & iGaming portfolio.
You will be the business advisor and main point of contact to some of our most important accounts. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced environment this is the role for you to make a difference.
How You’ll Make An Impact
- Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services, performance improvements, and other levers to increase our share of wallet.
- Crafting and executing on merchant specific account development plans, outlining clear opportunities for growth and paths to success.
- Building high touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face-to-face and virtual.
- Delivering expertise, education, and guidance to merchants. Act as their payment consultant as they craft and complete a comprehensive, global payments strategy.
- Negotiate win-win pricing structures by growing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout.
- Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools.
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage this against our merchants’ growing needs.
- Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders.
- Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights.
- Drive a culture of cross-team learning through active knowledge sharing whilst contributing to improving ways of working, impacting not just ‘what’ we do but ‘how’ we do it.
Qualifications
- Experience: 3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry.
- Commercial Acumen: Proven track record of driving and exceeding revenue targets and managing strategic account portfolios. Experience in negotiating and pricing strategy deals specific to the UK market.
- Payments Knowledge: Good knowledge of today’s major e-commerce and payments, technologies, players and major future trends.
- Customer Obsession: Customer driven and able to establish a robust relationship with assigned customer base.
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Barcelona
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Mission:
We are seeking a visionary and results-oriented Senior Specialist, Account Management to nurture and maintain long-term relationships with our most strategic Enterprise accounts.
You will be the business advisor and main point of contact to some of our most important accounts. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced environment this is the role for you to make a difference.
How you’ll make an impact
- Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services, performance improvements, and other levers to increase our share of wallet.
- Crafting and executing on merchant specific account development plans, outlining clear opportunities for growth and paths to success.
- Building high touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face-to-face and virtual.
- Delivering expertise, education, and guidance to merchants. Act as their payment consultant as they craft and complete a comprehensive, global payments strategy.
- Negotiate win-win pricing structures by growing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout.
- Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools.
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage this against our merchants’ growing needs.
- Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders.
- Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights.
- Drive a culture of cross-team learning through active knowledge sharing whilst contributing to improving ways of working, impacting not just ‘what’ we do but ‘how’ we do it.
Qualifications
- Experience: 3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry.
- Commercial Acumen: Proven track record of driving and exceeding revenue targets and managing strategic account portfolios. Experience in negotiating and pricing strategy deals.
- Payments Knowledge: Good knowledge of today’s major e-commerce and payments, technologies, players and major future trends.
- Customer Obsession: Customer driven and able to establish a robust relationship with assigned customer base.
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently.
- Fluency in Spanish or German is advantageous
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Vancouver, BC, Canada
Position Title:
Senior Narrative Writer (Temp)
Studio/Department:
Singularity 6
Employee Type:
6 week assignment
Location:
Remote ( within BC, Canada)
Salary Range:
$95,000 - $115,000 CAD
Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn.
Description
We’re seeking a contract Narrative Writer for a 12-week engagement to help define the story of a new, unannounced cozy life sim built on an iconic, globally loved brand. You’ll write for a young adult audience (core 19–35) in a grounded, cozy town, where the tone is light, humorous, and ironic with a few intentional, heartfelt beats. This is a writing role, not an implementation role: you’ll own the story outline, cast, opening experience, and early dialogue and quest scripts, and our game designers will bring them into the engine.
What You’ll Do
Shape the Story Outline: Create a story outline deck plus an extended doc version. Land a strong opening hook, a clear antagonist, and 1–2 core villains with complex, reasonable motivations.
Build the Cast: Create a first-pass list of town NPCs with metadata and a town registrar.
Write Character Briefs: Develop 5 detailed character briefs for key townsfolk.
Draft the Opening Experience: Write a detailed first draft of the first-time user experience story.
Write Dialogue and Quest Scripts: Write a handful of mid-game dialogue scripts and 1–2 simple quest scripts for our vertical slice area, ready for a game designer to implement.
Hold the Tone: Keep writing light, witty, and hopeful
Collaborate and Iterate: Partner with production and design leads, take feedback quickly, and revise to meet brand partner guidelines.
Who You Are
A Game Writer: You have professional writing credits on at least one game.
You’re a writer first; engine implementation is not required.
Life Sim Literate: You understand cozy and life sim games such as Stardew
Valley, Palia, Animal Crossing, and Disney Dreamlight Valley, and how story drives their progression.
Brand Enthusiast: You’re genuinely excited to write for an iconic, aspirational brand.
Funny with Heart: You write sitcom-style banter, irony, and situational humor, and can land a serious beat without tipping into darkness.
Concise: You write tight, readable dialogue within strict length limits.
Brand-Safe: You use sound judgment on tone and themes when writing within licensed IP guardrails.
Self-Starter: You thrive in early, ambiguous development and deliver organized, high-quality docs on a fast 12-week timeline.
Strong Communicator: You articulate story decisions clearly and give and receive feedback well.
Nice to Have
A deep understanding of games, including how narrative ties into quests, careers, and relationship systems.
Experience writing for licensed IP and working through licensor reviews.
Experience writing for short in-engine cinematics and voice-over.
Experience writing for a young adult, primarily female audience.
Be Aware of Fraudulent Recruiting Activities
Ravenwake Games
will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
**Ravenwake is an Equal Opportunity Employer.**
Location: Geneva, Switzerland
Workplace: hybrid
Location:
Based in Geneva or within approximately +/- two (2) hours from Geneva
Contract:
Fixed term at 100% - It is a mandated role (currently 3+3 years)
Starting date:
01st of March 2027
Deadline to apply:
17th of November 2026 eob -
Please note that this deadline has changed.
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
I. CONTEXT
Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organisation providing emergency assistance to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters, based solely on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity whose membership is composed of all MSF associations. It hosts the International Secretariat, supports the International Board, facilitates coordination across the MSF movement, and provides shared services and initiatives as mandated by the movement.
Within MSF International, the International Office acts as the Secretariat of the International Board (IB) and operates under the direct management of the International Secretary General (ISG). MSF International also provides administrative and operational support to movement-wide initiatives and services, including MSF Access.
II. PURPOSE OF THE JOB
The MSF International Managing Director is a senior executive role responsible for institutional leadership, stewardship of resources, and organizational performance of MSF International as a legal entity serving the MSF movement.
The role ensures that MSF International:
Effectively implements -within the scope of MSF International - the MSF International Multiyear Plan and SPARC (MSF-wide Strategic Planning, Accountability and Resource Cycle) and supports the International Board and the International Secretary General in their governance roles and responsibilities.
Provides high quality, well governed services to the MSF movement, as mandated by the Full ExCom (executive committee);
Operates with strong systems of governance, accountability, risk management and duty of care;
Has robust, transparent and efficient governance, financial, human, and knowledge systems;
Operates as a coherent, inclusive, and accountable internationally distributed organization;
Models MSF values in leadership, equity, duty of care, and ethical management;
Ensures that the decisions taken by the Board of Directors of MSF International and its implementation is compliant with the Articles of Association, the internal regulations, as well as Swiss standards and Swiss laws, for as long as the registered office is in Geneva, Switzerland.
The MSF Management Director acts as a strategic partner to the International Secretary General, providing leadership on transversal and institutional topics with regards to the management of MSF International.
III. ACCOUNTABILITIES
1. Strategic Leadership and Implementation of MSF International (Multi‑year Plan & SPARC): Lead the translation of MSF International and movement strategic priorities into clear objectives, organisational plans, policies and resourcing within MSF International; support cross‑functional initiatives required by international platforms as needed to deliver the Multi‑Year Strategic Plan and SPARC commitments.
Expected result:
MSF International delivers on agreed strategic priorities and SPARC commitments through coherent plans, measurable milestones and coordinated delivery across functions and movement partners.
a. Contribute to the development of MSF International Multi‑year Strategic Plan and SPARC within MSF International’s mandate and scope and translate strategic priorities into concrete organisational objectives, policies, systems and resource allocations, ensuring coherence across functions and services.
b. Supports cross‑functional and transversal initiatives required to deliver common strategic priorities and SPARC‑related commitments.
c. Contribute to movement-wide discussions on harmonization, efficiency and shared services.
d. Sets up and tracks implementation plans, including key milestones, indicators, and risks. Support the ISG in reporting to the International Board and relevant Standing Committees, and contribute to SPARC’s Monitoring & Evaluation Framework and Expense Steering Process for functions and services managed within MSF International’s scope.
e. Deputize for the ISG as required, within agreed scope and representation mandates.
f. Represent MSF International to key stakeholders, partners and external audiences as required, and build relationships that protect and advance MSF's institutional interests.
2. Governance, legal compliance, accountability and risk management for MSF-International: Ensure robust governance implementation, statutory compliance and effective risk management systems for MSF International as a Swiss legal entity and for services delivered on behalf of the movement; prepare governance-level advice and support Board decision-making.
Expected result:
International Board and executive decisions are supported by timely, compliant and risk‑informed advice; MSF International statutory obligations and legal requirements are met and organisational risks are identified and mitigated.
a. Act as senior management liaison to the ISG, the International Board and Standing Committees on matters related to MSF International organisational governance, resources, risk, compliance and organisational performance.
b. Ensure robust systems of internal control, risk management and accountability, are in place and functioning for MSF International, in line with legal, fiduciary and associative obligations, including preparedness for critical incidents directly affecting MSF International.
c. Lead or support organizational responses to critical incidents directly affecting MSF International, including HR, legal, reputational, safeguarding or security‑related situations.
d. Ensure that MSF International fulfils its statutory responsibilities as a Swiss legal entity and that appropriate legal, administrative and governance support is obtained for decisions of the IB in light of the International Statutes, the Internal Regulations, and Swiss standards and law. Ensure compliance with applicable laws and regulations regarding daily management of MSF International.
e. Oversee compliance with GDPR and Swiss data protection law, promoting a culture of privacy and responsible data use.
f. Ensure appropriate legal review of all contracts and agreements directly involving MSF International and including those through which it delivers services to the movement, in accordance with MSF’s rules and policies, as well as Swiss law.
g. Design, implement and monitor the effectiveness of internal control systems and procedures; ensure that MSF International risks are identified and registered and ensure that mitigation measures are discussed and incorporated in the respective departments annual plans.
3. Services to MSF: Provide executive stewardship of movement-wide services mandated to MSF International, ensuring clear service governance, defined accountabilities and cost‑effective delivery.
Expected result:
Movement services operate to agreed service charters and KPIs, with transparent costs and reliable delivery that meet sections' needs and contractual obligations.
a. Provide executive leadership and stewardship over services mandated to MSF International in support of the MSF movement, ensuring they are clearly governed, fit for purpose, cost‑effective and appropriately funded.
b. Ensure that roles, responsibilities, decision‑making authority and service boundaries between MSF International and MSF sections are clearly defined and communicated, balancing interoperability and mutualization objectives with the sections and ODs autonomy.
c. Establish and monitor service governance and performance frameworks, including service charters, KPIs, cost‑sharing arrangements and escalation mechanisms where relevant, and ensure transparency.
d. Facilitate structured dialogue with MSF sections to identify service needs, manage expectations and address risks or performance issues.
4. Financial stewardship and institutional integrity: Oversee budgeting, financial planning, statutory accounts, audits and financial controls; ensure alignment of resources with strategic priorities and manage institutional financial and insurance arrangements.
Expected result:
MSF International maintains sound financial health, regulatory compliance and transparent resource allocation that supports strategic objectives.
a. Provide executive oversight of budgeting, forecasting and financial reporting for MSF International.
b. Ensure alignment between strategic priorities (including SPARC) and resource allocation.
c. Oversee statutory accounts, audits, financial policies and compliance with Swiss GAAP, tax and VAT requirements.
d. Oversee relationships with external auditors, financial advisors and legal counsel.
e. Oversee institutional insurance coverage and financial risk mitigation. Manage the full suite of institutional and corporate insurance coverage for MSF International.
f. Oversee legacies and donations earmarked for MSF International
5. People, culture and organisational development: Oversee people strategy, workforce planning, performance management, leadership development and organisational design to foster an inclusive, safe and high‑performing culture across a distributed workforce.
Expected result:
A diverse, supported and capable organisation with clear succession pathways, strong performance management and a positive organisational culture.
a. Provide strategic leadership over human resources management, organizational design and workforce planning.
b. Ensure a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct.
c. Oversee performance management, leadership development and succession planning.
d. Ensure a lively MSF International culture despite the geographical spread, including through adequate internal communication.
e. Lead organisational development, when necessary, to ensure the organisational structure remains fit for purpose and appropriate for a well-functioning office.
f. Manage institutional relationships with MSF sections hosting MSF International staff and ensure coherent frameworks for hosting, contracting, payroll and staff integration.
g. Ensure appropriate information governance and that knowledge management systems support collaboration, institutional memory and organizational learning, including learning from strategy and SPARC implementation.
h. Liaise regularly with the Staff Committee of MSF International.
IV. AUTONOMY, COMPLEXITY
The MSF International Managing Director operates with a high degree of autonomy to think, interpret and act within the strategic direction set by the International Secretary General, the International Board and the governance framework of MSF International.
The role is required to make independent judgements on organisational priorities, resource allocation, risk mitigation, service performance, people matters and operational responses, often in situations where issues are sensitive, cross-functional and without straightforward precedent.
The complexity of the environment is significant: the postholder works across a federated MSF movement with multiple stakeholders, distributed teams, hosted staff arrangements and diverse section interests, while also ensuring compliance with Swiss legal and regulatory requirements, internal governance rules, financial and HR procedures, safeguarding standards and data protection obligations. Success therefore depends on balancing institutional coherence, legal and procedural rigour, and service effectiveness with diplomacy, sound judgement and the ability to operate in ambiguity.
V. SAFEGUARDING REQUIREMENTS FOR THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others.
Ensure respectful management and communication at all levels.
Ensure that staff and consultants under their supervision understand their responsibilities with respect to required behaviour and report abuse while working for MSF by reinforcing and regularly discussing expected standards of behaviour.
Welcome complainants, understand how to guide colleagues to appropriate channels, promote and create an environment that does not tolerate abuse or inappropriate behaviour. Guide colleagues to the correct process without investigating.
Ensure that staff know how to complain and keep staff updated on reporting mechanisms.
Education
Master’s degree in management, humanitarian affairs, political sciences, or a related field, or equivalent senior-level professional experience
Experience
Extensive senior leadership experience (General/Executive Director, Deputy Director or Director of a major organizational function) in a complex and large international and decentralised organisations
MSF experience is a major asset
Proven ability to operate at Board and executive level
Strong people leadership, including conflict management and change leadership
Solid expertise in financial oversight, governance and organisational systems
Experience with equity, diversity and inclusion strategies
Knowledge
Strong commitment to MSF’s humanitarian principles and associative values.
High level of integrity and ability to handle confidential and sensitive matters.
Knowledge of Swiss legal, institutional, employment, financial and data protection frameworks is an asset.
Familiarity with governance of associations and federated movements is an asset.
Proven ability to lead cross-functional and institutional change.
Comfortable leading teams across different locations and liaising with stakeholders at all levels.
Excellent written and verbal communication, able to communicate complex or sensitive matters clearly, concisely, and professionally.
High level of discretion, judgement, and emotional intelligence, and the ability to build a strong network across an organisation.
Confident decision‑making and the ability to act autonomously as appropriate.
Flexible team player, willing to adapt to changes, and confident tackling unfamiliar challenges across multiple domains of knowledge/experience.
Languages
Excellent English (written and spoken) is essential.
French highly desirable, and other MSF languages are further assets.
Only shortlisted candidates will be contacted.
By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.
Location: Brazil, Colombia
We are looking for a motivated Senior Software Engineer (Java) willing to continuously improve the newly developed system and respond to production incidents. If you're interested in more than just writing code, and want to build technical solutions that unlock new opportunities for users in a live system processing thousands of orders, then you are exactly who we're looking for.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The American memorabilia manufacturer is primarily known for producing yearbooks and class rings for high schools and colleges. The company also produced photobook products for Disney’s PhotoPass photography service at theme parks and resorts. In addition to its headquarters near Minneapolis and operational offices in Owatonna, Minnesota, the customer has facilities throughout the United States.
What You’ll Do
Develop and Review code and share feedback to keep our quality high
Collaborate with cross-functional teams to analyze, design, and ship new features
Participate actively in discussions, presentations, and decisions about back-end development
Tackle bugs and address production issues
Collaborate in an Agile team where ideas move fast and learning never stops
What You Bring
Experience in Java programming language
Solid background in REST, Spring Boot, security, Kafka, Elasticsearch or SOLR, AWS
Solid understanding of Microservice architecture, Design Patterns,
Being able to develop sustainable and long-term solutions, explain pros and cons.
Strong troubleshooting skills, understanding performance optimization
Competency in JPA and writing complex SQL queries in PostgreSQL
Knowledge of using IntelliJ, Git(GitHub and GitLab), JIRA, Docker, Maven
Proactive team player
In-depth understanding of SDLC and CICD processes
Availability to work till 3 pm CST
Nice to have
Experience with e-commerce, preferably Broadleaf Commerce
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Number specialist 1
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Number specialist 1
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
This is a temporary assignment through Workwell supporting Wizards of the Coast.
Job Overview
We are seeking a Game Support Representative (Product Replacement) who is passionate about customer service and curious about our products, and who is excited to help players enjoy them! They will represent our brands by interacting directly with our customers as well as processing and shipping products to consumers.
Location and Work Arrangement
This role is based at our Renton, Washington, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Provide excellent customer service via email through our CRM.
Leverage public-facing communications about products we release, and products released via partners.
Identify customer concerns and validate customer requests for replacement product while improving customer sentiment after a poor product experience.
Process orders for shipping, both domestic and international.
Use the tools and guides provided to find, fix, and tackle problems — and know when it’s time to raise an issue to the next level.
What You'll Bring
2+ years of experience working in customer service, including in a fast-paced environment, with a strong understanding of customer service principles, skills, processes, and techniques.
Ability to craft clear, customer-facing and internal communications.
Initiative to investigate issues and provide recommendations for updates to procedures and policy.
Product Familiarity: Ability to stay familiar with an evolving catalog of products and understand what is meaningful to customers.
Experience with CRM systems, inventory management, and Microsoft Office.
The position requires a High School Diploma or equivalent experience.
What Sets You Apart
Familiarity with Zendesk, Microsoft Teams, and Confluence.
Employment Details
This is a temporary assignment supporting Wizards of the Coast. The selected individual will be employed and paid by Workwell as a W-2 employee and will not be an employee of Wizards of the Coast or Hasbro.
Employment Type: Temporary Assignment
Location: Renton, Washington (Hybrid)
Assignment Duration: 12 months
Hourly Pay Rate: $21.65 USD
In compliance with local law, we are disclosing the hourly pay rate for this role.
Benefits Through Workwell
For US: Workwell offers temporary workers in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations.
Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team.
Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap.
This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ.
The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction.
Who You Are
An orchestrator, not a bottleneck.
You create the conditions for senior experts to influence the organization instead of routing their work through yourself.
Technically credible.
You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up.
A clear communicator under pressure.
You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence.
A systems thinker.
You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case.
Comfortable influencing without authority.
Much of what this role must accomplish depends on teams you don't own.
Effective remotely.
You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap.
A developer of senior talent.
You are energized by growing people who are already very good, and you give direct feedback.
Your Opportunity:
Technical Excellence Team
Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters.
Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work.
Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints.
Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate.
Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade.
Global Escalations Practice
Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence.
Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required.
Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director.
Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document.
Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate.
Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer.
Driving Change Across the Organization
Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data.
Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change.
Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity.
Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it.
Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope.
Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested.
Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls.
Leadership & People Development
Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function.
Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters.
Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts.
Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification.
Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives.
Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit.
What You'll Need:
8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management.
3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred.
Hands-on experience running an escalation practice or program, including process design and cross-functional coordination.
Demonstrated ability to influence product and engineering priorities using support and escalation data.
Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution.
Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment.
Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly.
Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly.
Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level.
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Able to work in a hybrid/on-site capacity at our office in Columbia MD.
Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams.
Occasional travel as required for team, customer, and cross-functional engagements.
Flexibility to perform other duties as deemed necessary by management.
And Ideally:
Cybersecurity or adjacent enterprise security SaaS experience.
Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat.
Product Management or program management exposure.
Familiarity with AI-assisted support workflows and their governance.
Experience supporting FedRAMP or other regulated environments.
#LI-Hybrid
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Paris
Workplace: remote
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
About The Job
As a member of the Unlimit Business Development Team, you will be responsible for driving your own pipeline, seek out opportunities in the market and support the ongoing commercial growth strategy of the organization.
Requirements:
6+ years of total professional experience in business development, sales, or related commercial roles
At least 2 years of experience in the online payments / fintech industry, with a broad understanding of the payments ecosystem beyond a single product
Proven experience selling pay-ins (card acquiring and APMs) to merchants
Strong understanding of one or more target verticals, including market trends, key players, and the competitive landscape
Solid knowledge of payment products, processes, and typical client pain points, including card acquiring, alternative payment methods, and end-to-end payment flows
Relevant professional network within the payments or fintech ecosystem
Proven ability to independently identify, develop, and close new business opportunities, with a strong focus on new business generation and pipeline development
Experience managing complex B2B deals with long sales cycles (2+ months)
Ability to work with multiple stakeholders on the client side
Strong results-driven mindset, with experience working against clear KPIs aligned with market entry and growth objectives
Experience in PSPs and fast-paced environments is a strong plus
Responsibilities:
Drive strategic new business by identifying, engaging and winning enterprise merchants through a consultative, solution-led sales approach
Build and develop a high-quality pipeline of enterprise-level opportunities aligned with Unlimit’s core capabilities across acquiring, APMs and complex payment flows
Act as a trusted advisor to enterprise merchants, deeply understanding their business models, payment challenges and global expansion ambitions — positioning tailored solutions that support performance and growth
Leverage strong payments expertise to engage senior enterprise stakeholders in meaningful discussions around acceptance strategy, local payment methods, cross-border optimisation and operational scalability
Own the full sales cycle for complex, multi-market enterprise deals, from origination through structuring and closing
Collaborate cross-functionally with Product, Risk, Compliance and Operations to design enterprise-grade, commercially viable and scalable merchant solutions
Contribute to Unlimit’s market positioning by acting as a strategic ambassador — building credibility with enterprise merchants and partners
Translate market insights into enterprise-focused commercial opportunities, identifying emerging trends in payments and advising on how Unlimit can best support large-scale merchants’ evolving needs
Develop long-term strategic relationships with key enterprise merchants and ecosystem partners to drive sustainable growth
Ensure a strong understanding of Unlimit’s product suite, operating model and value proposition to effectively position solutions in enterprise-level competitive environments
What We Offer:
Competitive monthly salary based on your experience and performance
Paid vacation, sick leave, and public holidays
Full-time remote role (5/2 schedule, weekends off)
Work in an international team with deep expertise in payments and fintech
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: GB - Dundee, United Kingdom
Scopely is looking for a Senior Client Engineer to join our Stumble Guys Team in a hybrid set up at our Dundee office.
At Scopely, we care deeply about what we do and want to inspire play, every day — both through our work environment and through the strong connections we build with our player communities. We are a global team of game lovers developing, publishing, and innovating in the mobile games industry, connecting millions of players worldwide daily.
Stumble Guys is one of our most recent hits, with millions of fans joining the party every day and keeping the game at the top of the charts in more than 50 countries. Our ambition is to build a beloved franchise that players enjoy for many years to come.
What You Will Do
Ship production-grade mobile games used by millions of gamers
Drive the implementation of game mechanics and system processes using Unity and C#
Drive the development of big and complex new features or improvements to existing ones
Ensure technical performance (crash rates, FPS, startup times, CPU usage, etc) is healthy throughout the development
Collaborate and communicate with cross-functional departments including game design, product management, marketing, etc.
Think about and propose solutions to the challenging problems of game development
What We're Looking For
Strong knowledge of C# and/or C++, or other relevant game-programming language
Extensive experience and knowledge of game engines, in particular Unity or a similar technology (like Unreal Engine)
Knowledge of Photon Quantum is a plus
Strong understanding of the basics of software engineering fundamentals: design patterns, game framework architecture at scale, maintainability over time, robust API design, etc.
Solid understanding of mobile networking best practices: request limiting, request caching, batching, content aggregation, minification, integrating with rest and TCP/UDP services, etc.
Experience with asynchronous, multi-threaded, parallel programming paradigms and other techniques to maximize UI responsiveness and do operations in background
Experience and understanding around client-side testing, like unit, functional or integration testing
Strong knowledge of game programming fundamentals, common patterns, how systems work together and various common architectural approaches
Strong mobile experience (iOS and Android): ability to debug native device issues, strong understanding of hardware and platform limitations, performance metrics, etc.
Good understanding of tooling around game development, like Git, Jenkins for build automation, etc.
Enjoy solving complex technical problems, especially in large systems
Please ensure that the résumé/CV you attach is written in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: ES - Barcelona, Spain
Scopely
is looking for a talented
Playable Ads Developer
to join
Forge
, our Creative Technology & AI team within Flamed, in our Barcelona office on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day—whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers developing, publishing, and innovating the mobile games industry, connecting millions of people around the world every day.
Forge
is shaping the future of creative production. We combine AI, engineering, automation, and creative technology to build the platforms, products, and workflows that empower every creative team to move faster, experiment more, and scale creativity across Scopely.
What You’ll Do
As a
Playable Ads Developer
, you will work at the intersection of game development, creative technology, design and art. You will build interactive, playable ads, prototypes and reusable creative systems that help our teams test ideas, showcase game mechanics and deliver engaging experiences for User Acquisition campaigns.
Build interactive playable ads, prototypes and lightweight game experiences for mobile User Acquisition campaigns
Translate creative briefs, game mechanics and visual concepts into engaging, responsive and production-ready playable experiences
Develop playable content using Unity, C#, HTML5, JavaScript/TypeScript and relevant game frameworks
Work directly with 2D and 3D assets, including characters, environments, UI, animation, VFX, lighting, materials and camera setups
Adapt and optimize assets from existing game projects for use in lightweight playable experiences
Make thoughtful decisions around composition, colour, motion, pacing, interaction design and visual clarity
Create intuitive onboarding flows, gameplay interactions, end cards and calls to action that communicate the core mechanic quickly
Iterate rapidly on different creative concepts, gameplay variations, visual treatments and performance-driven improvements
Package and deliver playables for platforms and ad networks such as AppLovin, Unity Ads, Google and other relevant environments
Optimize experiences for strict technical constraints, including file size, loading time, memory usage, frame rate, draw calls, texture compression and responsive layouts
Test and debug playables across different devices, screen sizes, orientations and input methods
Collaborate closely with Creative Strategy, User Acquisition, Production, Engineering, artists and designers
Help develop reusable templates, components, workflows and tools that increase the speed and consistency of playable production
Contribute to documentation, technical standards and best practices for playable ads and interactive creative
Explore the use of AI and automation to accelerate prototyping, asset preparation, iteration and playable production
What We’re Looking For
3+ years of experience building interactive experiences, game prototypes, playable ads, mobile games or similar creative technology products
Strong hands-on experience with Unity and C#, or an equivalent game engine and programming environment
A strong artistic eye and practical understanding of visual composition, animation, color, timing, UI and interaction design
Experience working directly with 2D and/or 3D game assets and integrating them into interactive experiences
Understanding of mobile performance constraints, including build size, load time, memory, FPS, texture compression and asset optimization
Experience working with tools or frameworks such as Cocos, Phaser, PixiJS, PlayCanvas, Godot or other relevant technologies is valuable
Comfortable taking ownership from an initial brief through implementation, optimization, QA and final delivery
Strong communication skills and the ability to collaborate effectively with technical and non-technical teams
Pragmatic, curious and comfortable working in a fast-moving environment where ideas need to be tested and improved quickly
A portfolio of playable ads, interactive prototypes, games or other relevant creative technology work
Nice to Have
Experience with HTML5, JavaScript or TypeScript, and an understanding of how interactive experiences run in constrained mobile environments
Experience working with AppLovin, Unity Ads, Google Ads, Meta or other playable ad networks
Knowledge of User Acquisition metrics such as CTR, IPM, CPI, retention and conversion
Experience creating or optimizing 3D WebGL experiences
Experience with Blender, Maya, Photoshop, Illustrator, After Effects, Spine or similar creative tools
Knowledge of animation systems, shaders, particles, lighting, materials and post-processing
Experience creating responsive UI and interaction systems for different mobile aspect ratios
Experience building reusable templates, components, editor tools or export pipelines
Familiarity with Node.js, build automation, Git and basic testing workflows
Experience using AI tools to support code generation, prototyping, asset iteration or creative production
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: ES - Barcelona, Spain
Scopely is seeking a Senior Level Designer to join our Stumble Guys team!
Stumble Guys is one of our most recent hits, with millions of fans joining the party every day and keeping the game at the top of the charts in more than 50 countries. Our ambition is to build a beloved franchise that players enjoy for many years to come.
This is a key role within the Gameplay team. As a Senior Level Designer, you will help shape the moment-to-moment player experience by designing levels, objectives, rules, and gameplay systems that are fun, readable, scalable, and replayable. You will work closely with multidisciplinary teams to create experiences that are accessible to new players while offering depth and mastery for returning players around the world.
What You Will Do
Design and iterate on levels, courses, arenas, objectives, and interactive gameplay spaces across a range of game modes.
Develop new win conditions, objectives, and progression structures that create varied and engaging multiplayer experiences.
Design and adapt gameplay rules to support different player capabilities, interaction styles, and gameplay strategies.
Explore how levels, objectives, rules, and player abilities work together to create clear, exciting, and replayable experiences.
Create gameplay experiences that accommodate different player skill levels while maintaining competitive integrity and a strong sense of fun.
Write clear design documentation, including level-design briefs, gameplay rules, feature specifications, implementation guidelines, and iteration notes.
Prototype, block out, and iterate on levels and gameplay systems using appropriate in-game tools and workflows.
Collaborate closely with Engineering, Art, UX/UI, Production, Product Analytics, QA, Audio, Community, and other designers to bring features from concept to release.
Use playtests, player feedback, telemetry, and live data to identify opportunities and improve level flow, pacing, difficulty, clarity, and engagement.
Help define and maintain standards for level readability, player guidance, pacing, difficulty curves, fairness, and accessibility.
Partner with other designers to ensure that new gameplay systems integrate effectively across levels, modes, and player experiences.
What We're Looking For
Significant professional experience in level design, gameplay design, or a related discipline, ideally in multiplayer or live-service games.
A strong portfolio demonstrating shipped levels, game modes, objectives, or multiplayer gameplay experiences.
Strong understanding of level-design fundamentals, including layout, flow, pacing, spatial composition, player guidance, difficulty, readability, and replayability.
Experience developing level-design guidelines, standards, and documentation that can be adopted by a broader team.
Excellent communication and collaboration skills, with the ability to gather feedback, align stakeholders, and iterate effectively.
Strong analytical mindset, with the ability to use playtest results, player feedback, and data to improve designs.
Experience working with level editors, prototyping tools, scripting systems, or other game-development tools.
Ability to work independently, take ownership of complex design problems, and thrive in a highly collaborative environment.
Experience with party games, competitive multiplayer games, character-based gameplay, or live-service development is a plus.
Experience with combat design, systems design, or UX design is a plus.
Please ensure that the résumé/CV you attach is written in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Warsaw, Poland
On behalf of
FinTech Client #3
, SD Solutions is looking for a talented
Squad
Lead.
As a Squad Lead, you will be responsible for the team's technical leadership, domain design, and day-to-day execution. You will collaborate closely with product managers and business stakeholders to define priorities and deliver impactful solutions that align with key business goals. We are looking for someone who can drive end-to-end ownership, balance business needs with strong engineering practices, and help shape the direction of our products.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Technical Architecture—Lead the technical architecture and system design for core products and services within your domain.
Team Leadership—Guide a multidisciplinary squad of frontend, backend, and data engineers through implementation, delivery, and iteration.
Stakeholder Collaboration—Work closely with product managers and business stakeholders to translate requirements into scalable technical solutions.
Strategic Alignment—Ensure development aligns with business objectives, long-term system health, and team's engineering standards.
Quality—Conduct and lead design reviews, code reviews, and performance optimization efforts.
Culture Building—Drive a culture of technical excellence, ownership, and continuous improvement.
Operational Excellence—Oversee system reliability, monitoring, and incident response within your domain.
Requirements:
4+ years of leadership experience, guiding engineering teams and making architectural decisions
5+ years of software engineering experience, with a strong focus on scalable architecture and system design
Very strong backend expertise: Kotlin/Java preferred stack; .NET acceptable (requires learning curve); Python possible
Proficiency in modern system architecture with large-scale and high performance.
Impact driven—use data to make sure every task moves the needle and utilize your resources to maximize the team's impact.
Team player with strong communication skills and someone who thrives working in a fast-paced environment.
Creative, solution-oriented, and able to maintain a ‘can do’ attitude, with the ability to work efficiently under pressure and uncertainty. Adapt quickly to changing business needs.
Familiarity with microservices architecture and distributed systems.
B.Sc. in Computer Science or equivalent.
Fluent in English.
Preferred Experience:
Experience with software development in Kotlin or Java.
Experience with Front End technologies.
Experience with mobile technologies.
Leading a multidisciplinary team.
Familiarity with microservices architecture and distributed systems.
Solid understanding of AWS or similar cloud platforms.
Expertise in the Spring Framework.
Proficient in both relational (e.g., MySQL) and non-relational databases (e.g., MongoDB).
Familiarity with message queue technologies such as Kafka, SQS, RabbitMQ, or similar.
Experience with AI development tools like Cursor and Claude Code
About the company:
A fintech company that builds point-of-sale financing and consumer credit products for everyday service businesses. Their solution is deployed at thousands of service locations — including auto service centers, dental offices, optical clinics, and veterinary practices — and is managed through a no-fee mobile credit card.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: GE; PL
Workplace: remote
Overview:
SOFTSWISS continues to expand its team and is looking for a Senior Ruby on Rails Developer. We need a skilled, proactive and accomplished professional who shares our culture and values and is ready to contribute to the development of cutting-edge gaming solutions.
About Product:
SOFTSWISS Casino Platform
Full-service modular software platform to manage online casino operations
Learn More
Purpose of the role:
We’re looking for an engineer who treats AI as a force multiplier rather than a shortcut: someone who ships fast with modern tooling, but still owns the architecture, the edge cases and the production behaviour of everything they deliver. If you share our culture and values and want to build high-load gaming solutions used by millions of players, we’d love to talk.
Key responsibilities:
You’ll do design, build and evolve Ruby on Rails services that power our iGaming platform: high-throughput APIs, payment and wallet flows, real-time game integrations and back-office tooling.
Work in an AI-augmented workflow: use coding assistants and agents (Cursor, Claude Code, GitHub Copilot or similar) for scaffolding, refactoring, test generation and code review and take full responsibility for the quality of what gets merged.
Integrate LLM-based features into the product where they create real value: [fraud and risk signals, player-support automation, content generation, internal analytics copilots].
Own performance and reliability: profile hot paths, tune PostgreSQL queries, design caching and background-processing strategies, and drive incidents to root cause.
Review code (human- and AI-written alike), mentor mid-level engineers and help set the team’s standards for how we use AI responsibly and effectively.
Take part in architecture discussions, technical planning and cross-team initiatives.
Required Experience:
4+ years of commercial Ruby on Rails experience; deep understanding of Ruby internals, Rails conventions and where to break them.
Strong SQL and PostgreSQL skills: indexing, query planning, migrations on large tables without downtime.
Solid grasp of distributed-system fundamentals: message queues, idempotency, eventual consistency, background jobs (Sidekiq or similar), caching (Redis).
Hands-on experience with AI coding tools in day-to-day work, and a clear opinion on when they help and when they hurt.
You can spot a plausible-looking hallucinated API in review.
Ability to evaluate and verify AI-generated code: you write and read tests critically, understand what the code actually does, and never merge what you can’t explain.
Experience designing and consuming REST and/or gRPC APIs; familiarity with OpenAPI.
Confident with Git, CI/CD pipelines, Docker; comfortable reading Kubernetes manifests and logs.
Experience with observability tooling (Prometheus/Grafana, Sentry, OpenTelemetry or similar).
Upper-Intermediate or higher English and Russian level.
Nice to have:
Experience integrating LLM APIs (OpenAI, Anthropic, open-weight models) into production Ruby applications – prompt design, structured outputs, evaluation, cost and latency control.
Familiarity with RAG pipelines, vector databases (pgvector, Qdrant) or agent frameworks.
Understanding of security and data-privacy implications of AI features (PII handling, prompt injection, model output validation).
Experience in fintech, payments or iGaming; knowledge of regulatory and responsible-gaming requirements.
Contributions to open-source Ruby projects, talks or technical writing.
Working knowledge of Go, Elixir or TypeScript for cross-service work.
Our stack:
Ruby 3.x, Rails 7/8, PostgreSQL, Redis, Sidekiq, Kafka [/RabbitMQ], Docker, Kubernetes, GitLab CI, Grafana, Sentry.
AI tooling: [Cursor / Claude Code / Copilot] with team-wide guidelines on usage, review and security.
LLM integrations via [provider APIs and self-hosted models]
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Frankfurt, Germany
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
Sales Development Representatives (SDR) play a key role in the sales process. In this role, you’ll have the opportunity to impact the growth of our business and support our sales team. The role focuses on prospecting new clients within the DACH region. You will be responsible for reaching out to potential clients to learn their current pain points with social media and sell the Brandwatch solution. This is the perfect role for someone who is number driven, self-motivated, hardworking, and a team player! Cision has an ethos of encouraging autonomy, ambition, boldness, and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day.
Essential Responsibilities:
-Research new markets, build a pipeline of potential leads, and nurture relationships using Salesloft, Salesforce, LinkedIn, and other platforms
-Be the face of Cision.com, you are the first point of contact to engage our potential customers
-Become an expert on our brand, business, and SaaS product
-Identify points of contact within target companies and reach out to prospective clients via outbound calls, emails and social media
-Manage inbounding requests.
-Make an average of 50 outbound calls to prospects daily with the goal of scheduling platform demos
-Qualify new leads and follow up on warm leads, own your pipeline
-Nurture relationships with potential customers
-Book demos with qualified leads for your Account Executive team
-Meet and exceed quarterly targets
-Stay current on industry news and understand the social media landscape
-Growth potential, SDRs have a clear growth plan with potential to become Account Executives
Minimum Required Qualifications
-Higher education or a Bachelor Degree
-Positivity and determination, ability to turn a "no" into a "yes" through consultative questioning and coping with rejection
-Native level of German language plus fluency in English
-Team player attitude, eager to be part of an ambitious team
-Ability to thrive in a quota driven environment with short and long sales cycles
-Cold calling experience an advantage
-Exceptional ability to organize work and tasks
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including
CisionOne
,
Brandwatch
, and
PR Newswire
, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the
CEO Action for Diversity & Inclusion™ pledge
and named a “Top Diversity Employer” for 2021 by
DiversityJobs.com
.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.
Please review our
Global Candidate Data Privacy Statement
to learn about Cision’s commitment to protecting personal data collected during the hiring process.
**Day-to-day preferred language with colleagues and set-up for reports and analyses will mostly be German, however, please bear in mind that Cision is a global company, and so is our Talent Acquisition team, so please apply using a CV written in English so we can review your application**
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself.
What you'll do
Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.
What you'll bring
5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
A record of hiring and developing high-performing technical specialists or SAs.
Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
Comfort with data. You can show how your team moves win rates, cycle times and consumption.
Strong executive presence with customers and internal leaders.
Experience leading through change, with clear and steady communication.
Experience running an overlay or specialist team, or launching a new team or product category.
Ability to travel at least 25%
How you'll be measured
Regional product-category commit attainment and consumption growth.
Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
Account SA satisfaction with SME support.
Team hiring, ramp time, engagement and retention.
EAP Participation Rates for your given geography
#LI-CM1
About the team
SMEs are part of GitLab's Solutions Architecture team, a trusted technical partner for the field. The SME organization brings the deepest product expertise to GitLab's most complex opportunities, scales that expertise into the Account SA team, and carries customer feedback into product direction, enablement and value messaging. The team is distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
ОфисseniorBarcelona
ГибридseniorBarcelona
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorUS - Headquarters - Maryland - Columbia; Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams