Location: Dubai, United Arab Emirates; Doha, Qatar; Port Louis, Mauritius; Beau Vallon, Seychelles; Victoria Falls, Zimbabwe; Nairobi, Kenya
Apt Resources has been retained by a renowned Restaurant Management Group in UAE to source and select experienced Senior Hostess's for their existing restaurants. The group owns and manages several premium restaurants in Dubai that have won several awards and accolades.
As Senior Hostess, you will help shape each guest’s experience from the moment they arrive, setting the tone with a warm welcome and ensuring service flows smoothly throughout the dining experience. This role is central to creating a strong first impression, supporting guest satisfaction, and serving as a point of reference for other hostesses while working closely with service, production, and wider restaurant teams.
Responsibilities
Serve as the first point of contact for guests and set a warm, welcoming tone.
Greet and seat guests, manage reservations, waitlists, seating plans, and special requests, and monitor dining-room availability, safety, cleanliness, and guest well-being.
Maintain menus, place settings, tables, work areas, supplies, and restaurant presentation to company standards.
Communicate menu and item availability, respond to guest questions and concerns, anticipate service needs, and support guests with disabilities within established guidelines.
Coordinate closely with service, production, and other departments to ensure seamless service delivery.
Guide and assist other hostesses and coworkers, exchange information clearly, and document relevant updates for management.
Complete opening, closing, side-work, restocking, reporting, security, and daily cleaning duties.
Follow grooming, confidentiality, quality, health, safety, security, OHS, emergency, and environmental procedures; report incidents, hazards, injuries, and maintenance issues and assist with risk assessments.
Attend training and meetings and perform other duties as business needs evolve.
Requirements
Qualification Requirements
High school diploma or G.E.D. equivalent
3-5 years of related hospitality or restaurant front-of-house experience
Experience with SevenRooms, OpenTable, or similar restaurant reservation or guest booking systems
Basic knowledge of international cuisine and wines
Experience greeting and seating guests, managing special requests, and addressing guest questions and concerns
Experience handling restaurant reservations and waitlists
Good command of English
Available to work evening shifts, weekends, holidays, and late service hours
Benefits
Competitive salary to match local industry standards
seniorDubai, United Arab Emirates; Doha, Qatar; Port Louis, Mauritius; Beau Vallon, Seychelles; Victoria Falls, Zimbabwe; Nairobi, Kenya
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position ASSISTANT SHORE EXCURSIONS MANAGER
for VIKING OCEAN CRUISES!
The Asst Shore Excursion Manager
assists the Shore Excursions Manager with the coordination of all shore excursion activities. You are required to drive shore excursion revenue generation and comply with the Product Book and all included programs and services.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Manage the sales and reconciliation of shore excursion bookings; manage the administration and clearing of shore excursion waitlists; facilitate and assist guests with onboard shore excursion bookings; handle private guest excursions.
Coordinate shore excursion revenue activities to ensure maximum income; socialize with guests, when time permits; oversee the guests Services Desk and its activities; maintain an updated and accurate filing system for reference purposes; oversee tour escort allocations and procedures.
Liaise with local suppliers to confirm reservations, busses, guides etc.
Coordinate all shore excursions including the audio equipment required for each excursion.
Demonstrate the ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions.
Play an active role in the Emergency Response Organization and constantly look to improve all matters concerning the safety and security of guests, crew and the vessel; organize guest and crew dis-/embarkation in conjunction with all relevant parties to ensure proper execution.
Provide the highest level of comfort and service to guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to guest flow, embarkation & disembarkation, sea day activities & other activities.
Positively contribute to achieving/succeeding Shore Excursions KPI goals (quality & financial) for the Shore Excursions Department; have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
YOUR PROFILE
A required minimum of 2 years’ experience as an Assistant Tour Office / Assistant Shore Excursions Manager. Shipboard experience is required.
Minimum 21 years old
Must be confident with at least two different global itineraries.
Fluent in English - must be able to attend any kind of query in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player.
Strong accounting and administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.
Must confidentially handle all communications, including written, email, and phone.
No visible tattoo
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: December 14, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: MARGARITAVILLE, Worldwide
We are hiring
a Assistant Shorex Manager
position for cruise company Margaritaville at Sea!
At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here.
As Assistant Shorex Manager,
you will Manager assist the Shore Excursion Manager in overseeing and coordinating the daily operations of the onboard Shore Excursion Department. This role supports company goals by ensuring operational excellence, guest satisfaction, revenue generation, and team performance. The Assistant Manager works closely with team members to sell and manage tour bookings, maintain high service standards, ensure safety compliance, and handle administrative responsibilities. This position also plays a vital role in training, supervising, and stepping in for the Shore Excursion Manager when required.
🚢 Benefits to work on board Margaritaville at Sea:
Cruise Line founded by former crew member
Embrace the Margaritaville lifestyle and deliver the FUN
Free joining tickets, accommodation, food and Wi-Fi for crew
Industry leading Salaries and Benefits + excellent tips
Focused on Crew Career Progression
Great Crew Recognition Programs and friendly atmosphere
Make Memories combining Work and Travel
⚓
RESPONSIBILITIES:
Actively promote and sell all shore excursions, classes, and retail products to maximize revenue.
Provide accurate and detailed information to guests regarding tour offerings.
Upsell and upgrade excursions to increase per-person spend.
Monitor tour availability and participation minimums; offer alternative options when needed, manage waitlists, and update systems accordingly.
Assist guests with special requests and resolve complaints professionally and efficiently.
Manage excursion dispatch operations and coordinate with local tour operators.
Oversee guest disembarkation and tendering procedures.
Maintain regular communication with tour operators regarding guest counts, transportation, and service requirements.
Join excursions to ensure quality or serve as escort or translator as required.
Operate and maintain the Fidelio/Cruise Manager system for tour tracking, bookings, and reporting.
Prepare and submit reports to tour operators and internal departments.
Ensure safety, cleanliness, and operational readiness of the excursion desk and related areas.
Perform all administrative duties including ticket control, supply inventory, and documentation.
etc.
⚓
REQUIREMENTS:
Minimum 21 years old
Relevant ship experience is preferred
Good level of English language
Ship experience is preferred
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
NOTE:
Nationalities that we can process:
🇪🇺 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
You can submit your Resume here pushing APPLY TO POSITION button above
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: April 13, 2026
Location: FOUR SEASONS YACHTS, Worldwide
ISMIRA Agency actively recruiting for position Restaurant Host for Four Seasons Yachts!
Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas.
The Restaurant Host
plays a vital role in delivering exceptional guest experiences and maintaining the highest standards of luxury hospitality onboard. This position involves overseeing dining operations within designated areas of the restaurant, bar, and lounge, ensuring that guests receive personalized service that aligns with our commitment to excellence
What does the company offer?
Paid flights to and from the ship
Free food and accommodation
Exceptional trainings, clear pathways to promotion
Above market average and fixed salaries
Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries.
Work in top level company and paradise-like settings with world-class onboard facilities.
Contract length 4-6 months with following 2 months of vacation
RESPONSIBILITIES
Provide outstanding, personalized dining experiences that exceed guest expectations through attentive service.
Utilize guest preferences and feedback to tailor service offerings and foster lasting relationships.
Actively solicit and document guest feedback during their dining experience to identify areas for improvement and enhance service offerings.
Efficiently manage the restaurant's reservation system to optimize seating arrangements and guest flow. Ensure accurate and timely communication of reservations to the service team.
Welcome guests warmly upon arrival, provide menus, and escort them to their tables. Maintain an organized seating chart to balance service across the dining area.
Handle waitlist operations during peak dining times, effectively communicating wait times to guests and ensuring a smooth flow of service.
Monitor table turnover rates and coordinate with the front-of-house staff to ensure timely clearing and resetting of tables for incoming guests.
Maintain open lines of communication with servers and kitchen staff to relay any special requests or dietary restrictions from guests, ensuring seamless service delivery.
Address any guest inquiries, concerns, or complaints promptly and professionally, demonstrating a commitment to guest satisfaction and a proactive approach to problem-solving.
Maintain high standards of cleanliness and organization in all dining areas, adhering to health and safety regulations.
Demonstrate knowledge of food and beverage reservation systems and related technical applications.
Utilize Microsoft Office applications for scheduling, reporting, and communication.
Manage the flow of service during meal periods, ensuring timely delivery of food and beverages while maintaining exceptional standards.
ETC.
REQUIREMENTS:
Cruise ship experience mandatory
21+ years old, no offensive tattoos allowed
A degree in Hospitality Management or a related field is preferred. Relevant experience in fine dining service or
luxury hospitality is essential
Minimum of 3-5 years in food and beverage roles, with at least 1-2 years in a luxury restaurant setting.
Proven experience in cruise line operations or similar environments is a plus.
Familiarity with food and beverage reservation and operational systems is required.
Excellent communication skills and proficiency in English are a must.
Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations.
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: April 28, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
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