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Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for a Team Manager (all genders) to lead the engineering teams building and running the backend services that power TeamViewer products. This is a leader-of-leaders role : you will manage and develop a group of Team Leads, growing their leadership capability so they can run high-performing teams on their own. Alongside this, you will shape the technical and organizational direction of these services, and ensure they remain secure, reliable and scalable as our products and customer base grow. You will work closely with Product Management, Architecture, Security and other R&D leaders in an agile, modern environment. Lead, coach and develop a group of Team Leads , helping them grow as people managers and technical leaders, while supporting engineers directly where needed. Build a strong leadership bench: set clear expectations for Team Leads, run regular 1:1s and feedback cycles, and identify and grow future leaders within the teams. Create alignment across your Team Leads so that multiple agile teams work toward shared goals with consistent practices. Own the delivery and long-term evolution of the backend services that power our products, balancing new capabilities with stability, security and technical debt. Drive roadmap execution with Product Management and other stakeholders, translating business needs into clear team priorities. Ensure our backend meets high standards for availability, performance, security and compliance. Collaborate with product and engineering teams across the company on integration, shared standards and scalable solutions. Oversee capacity planning, resource allocation and hiring to support growth and delivery. Promote engineering excellence and agile best practices across development, testing, deployment and operations. Support the professional development of your team through coaching, feedback and career planning. Act as a key link between engineering and senior management, translating technical progress and risk into business-relevant updates. Champion a culture of open communication, psychological safety, ownership and accountability. Requirements A university or college degree in Computer Science, Information Technology, or a related field. 8+ years of experience in software engineering, with a solid understanding of modern development practices. 4+ years in a managerial role within software development, ideally in an agile environment. 1+ years of experience leading leaders (Team Leads or Engineering Managers), including coaching them, managing their performance and growing them into stronger leaders. Proven track record of leading multiple teams building and operating backend services in production through a layer of Team Leads. Strong understanding of distributed systems, software architecture, scalability, and the full development and operations lifecycle. Experience with services that have high requirements for security, reliability and backward compatibility is a strong plus. Experience in strategic planning, team building and performance management, including hiring and onboarding Team Leads. Excellent communication and leadership skills, with the ability to influence and inspire across teams and stakeholders. Fluent in English (spoken and written); Portuguese or German is a plus. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a Customer Support Specialist and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs. Prepare tailored offers and support customers throughout their journey with TeamViewer. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in Italian and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: São Paulo, Brazil; Belo Horizonte, Brazil; Curitiba, Brazil; Rio de Janeiro, Brazil; Porto Alegre, Brazil Top 3 Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components. What You Will Do Engage with clients to understand their requirements and advise on appropriate solution architectures Collaborate with Product Managers to ensure alignment between client needs and solution design Work closely with Delivery Managers to oversee the architecture approach during solution deployment Explore a range of possibilities and creative alternatives to identify the most effective solutions Ensure that designed solutions are implemented in accordance with client expectations and company standards Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs Provide ongoing support and guidance to clients throughout the implementation process Maintain awareness of industry trends and emerging technologies to continuously improve solutions Required Skills and Knowledge At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business Experienced in delivering cloud-based technology product solutions in an enterprise environment Ability to assist in defining and socialising a product/enterprise roadmap Ability to translate client requirements into actionable steps and solution architectures Understand business architecture models & patterns Has designed and implemented innovative and creative solutions to business problems Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions Experienced in designing solutions in a Relational DB and noSQL environment Experienced in designing for API & Micro-services centric environments Demonstrated capability to self-learn new technology trends and approaches Ideally has experience or understanding of the benefits of low-code platforms While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc) Excellent communication skills, both written and verbal Required Competencies Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients Strong analytical skills & ability to understand and collect business requirements from corporate clients. Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client. Relationship management experience with corporate clients. Excellent organisational, interpersonal & communication skills and an ability to engage audiences Excellent decision-making and judgment skills Understanding of insurance business processes across all areas and at least two lines of business Maintains direction and focus through proactive planning and organized approaches to work Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities A high proficiency in working in English as your primary language Why You'll Love Working Here Paid Annual Leaves Annual Performance Bonus Health Insurance Remote Work Allowance Anniversary Bonus Stock Options (after 6 months) Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Berlin, Germany; Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities As a Team Lead - Customer Renewal for the EMEA region at TeamViewer, you will lead a team focused on maximizing customer retention and renewal revenue. You will be responsible for developing strategies, optimizing processes, and managing performance to ensure a seamless and value-driven renewal experience for our customers. Your leadership will be key in driving customer satisfaction, reducing churn, and supporting long-term growth across the region. Lead and coach a team of renewal specialists across the EMEA region Develop and implement strategies to improve renewal rates and customer retention Monitor team performance and KPIs, providing regular feedback and support Collaborate with Sales, Customer Success, and Finance to align renewal processes and goals Identify at-risk accounts and support proactive engagement strategies Ensure accurate forecasting and reporting of renewal pipeline and outcomes Drive process improvements and automation to increase efficiency and scalability Represent the voice of the customer in internal discussions and initiatives Requirements Bachelor’s or Master’s degree in Business, Sales, or a related field 5+ years of experience in customer success, renewals, or account management, with at least 3 years in a leadership role Strong understanding of SaaS business models and customer lifecycle management Proven track record of improving renewal performance and reducing churn Excellent leadership, communication, and stakeholder management skills Experience with CRM and renewal tools (e.g., Salesforce, Gainsight, or similar) Analytical mindset with the ability to interpret data and drive decisions Fluent in English; additional EMEA languages (e.g., German, French, Spanish) are a plus What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities At TeamViewer we’re on a mission to make it possible for each of our users to provide the best support to their customers via a remote device and be able to solve any problem in the most complex environments. As a Product Designer, you will bring a creative mindset to the heart of our engineering and product teams and play an essential role in impacting our products at TeamViewer. You are a fountain of ideas and a generalist designer who loves playing with new creative concepts, design frameworks and have an innate product and UX/UI sense. You’re a passionate designer interested in learning new things every day and sharing big ideas, but who can fully create a mock and grasp technical aptitude to deliver impeccable design craftmanship. You always search for the best design solution even if it means learning a new concept, uncovering new customer opportunities and use cases, and never forgetting that our design is user-centric — it’s all about people Design product concepts that balance vision, business potential and intuitive user experiences Craft every detail for new product features from ideation to pixel-perfect execution Work closely with our UX Research team and connect with our customers to understand their needs and integrate feedback into product roadmaps and design iterations Collaborate with developers, product managers, and team leads to support implementation and address any design-related queries to drive your vision to the ship line Support our evolving design system intentionally as we scale Design within technical, business, and time constraints, ensuring a balance between innovation and practicality Requirements A university, college degree or certification in Product Design, UX design, Graphic Design, Human-Computer Interaction, Interaction Design or any other related subject Minimum of 5 years of professional experience in UX/UI design within a product or software development team Well-rounded skills and experience to run projects independently end to end Experience in creating prototypes or detailed mockups to create clear and visually appealing human interfaces Proficiency in communicating complex design concepts clearly across different levels of the organization Strong understanding of user-centered design, user research, user testing, rapid prototyping, usability, and accessibility. Proven skills and working history in design and implementation of automated test plans What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities TeamViewer is looking for an energetic and results-oriented Team Lead to support our EMEA Sales Development Representatives (SDR) outbound team. In this role, you will lead and develop a team of SDRs, helping them achieve their individual and team targets. Your key responsibilities will include coaching team members, supporting their development in outbound prospecting and sales skills, and ensuring strong performance and adherence to company processes and standards. You will work closely with the Sales Development and Sales leadership teams to support pipeline generation and contribute to the overall success of the SDR organization. Lead, motivate, and develop a high-performing team of SDRs located across the EMEA region, supporting them in prospecting and pipeline generation. Provide regular coaching, feedback, mentoring, and ongoing development. Execute established outbound strategies and processes to support pipeline generation and achieve team and individual targets. Create a culture of accountability and collaboration within the team, motivating team members and supporting their continuous development. Support and optimize processes and playbooks to improve outreach efficiency, lead quality, and conversion rates, sharing feedback and improvement opportunities with the wider leadership team. Collaborate with Sales and Marketing teams to ensure alignment on messaging, campaigns, lead handover, and overall pipeline generation activities. Monitor team performance and coach for success , using relevant KPIs and performance data to identify development opportunities and support the team in exceeding targets. Support pipeline and performance reporting , providing relevant insights and updates to the Sales Development leadership team. Act as a role model and first point of escalation for the team, supporting operational excellence, employee development, and a positive team environment. Requirements 3+ years of experience in sales development, inside sales, or a related role, with at least 1 year of experience in a leadership or team lead capacity. Proven track record of coaching and developing sales professionals and supporting high-performing teams, preferably in a technology or software sales environment. Good understanding of outbound prospecting strategies, sales methodologies (e.g. MEDDPICC), lead generation techniques, and sales pipeline management. Excellent communication and interpersonal skills, with the ability to coach team members, build relationships, and collaborate effectively with stakeholders. Analytical and data-driven mindset, with the ability to use CRM and sales enablement tools to monitor performance and identify opportunities for improvement. Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities and business needs. Fluency in English is mandatory; additional languages are a plus. Bachelor’s degree in business, marketing, or a related field is a plus. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We’re on a mission to make it possible for each of our users to provide the best support to their customers via a remote device and be able to solve any problem in the most complex environments. As a Product Designer, you will bring a creative mindset to the heart of our engineering and product teams and play an essential role in impacting our products at TeamViewer. You are a fountain of ideas and a generalist designer who loves playing with new creative concepts, design frameworks and have an innate product and UX/UI sense. You’re a passionate designer interested in learning new things every day and sharing big ideas, but who can fully create a mock and grasp technical aptitude to deliver impeccable design craftmanship. You always search for the best design solution even if it means learning a new concept, uncovering new customer opportunities and use cases, and never forgetting that our design is user-centric — it’s all about people. Design product concepts that balance vision, business potential and intuitive user experiences Craft every detail for new product features from ideation to pixel-perfect execution Work closely with our UX Research team and connect with our customers to understand their needs and integrate feedback into product roadmaps and design iterations Collaborate with developers, product managers, and team leads to support implementation and address any design-related queries to drive your vision to the ship line Support our evolving design system intentionally as we scale Design within technical, business, and time constraints, ensuring a balance between innovation and practicality Requirements A university, college degree or certification in Product Design, UX design, Graphic Design, Human-Computer Interaction, Interaction Design or any other related subject Minimum of 5 years of professional experience in UX/UI design within a product or software development team Well-rounded skills and experience to run projects independently end to end Experience in creating prototypes or detailed mockups to create clear and visually appealing human interfaces Proficiency in communicating complex design concepts clearly across different levels of the organization Strong understanding of user-centered design, user research, user testing, rapid prototyping, usability, and accessibility. Proven skills and working history in design and implementation of automated test plans What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Lisbon, Portugal; Porto, Portugal About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As our PostgreSQL DBA, you will be the go-to engineer for everything data-layer: index and schema design on multi-terabyte tables, query optimization for application teams, connection pooling, upgrades, and migrations. Our PostgreSQL runs on Amazon Aurora —  operating a large, fast-growing fleet consistently: turning one-off procedures into reliable automation, keeping dozens of clusters healthy at once, and helping developers use the database well. You'll split your time between a support rotation for incoming developer requests and longer-cycle reliability and automation projects. In this role, y ou will also be responsible to: Own day-to-day PostgreSQL operations across all production data centers: index creation on large/partitioned tables, query-plan analysis, schema reviews, data migrations. Partner with application teams on data-model decisions — design, partitioning, retention, consolidation vs. standalone clusters — and push back with data when a design won't scale. Operate and tune Aurora PostgreSQL: parameter groups, replicas, failover behavior, capacity planning. Run and evolve our PgBouncer connection-pooling layer. Turn manual runbooks into released, repeatable automation: seamless upgrade, switchover, database/user provisioning, grants management (Terraform + Ansible). Drive incident response and RCAs for database-related issues, and land the follow-up actions. Maintain and improve database observability (postgres_exporter, VictoriaMetrics dashboards and alerts). Take part in the team's duty rotation handling developer requests, with protected focus time off-duty. Requirements Qualifications / Experience / Technical Skills 5+ years of hands-on operational PostgreSQL experience (DBA / database reliability role). Strong command of query plans, indexing strategy, and performance work on multi-TB tables. Production experience with managed PostgreSQL (Aurora or RDS) and a clear-eyed view of its constraints. Working proficiency with Terraform and Infrastructure-as-Code practices; comfortable in Linux. Experience with connection pooling (PgBouncer or similar) in production. Practical experience with logical replication, major-version upgrades, and low-downtime migration techniques. Scripting ability (Bash, Python or GO) and an automation-first mindset. Experience with cloud infrastructure (AWS preferred); strong incident-management and RCA skills. Nice to Haves Operational exposure to ClickHouse, OpenSearch, or Redis/Valkey, Neo4j. Kubernetes fundamentals (our poolers, proxies, and exporters run on EKS). Experience with Vault, ArgoCD, or GitOps workflows. Comfort using AI coding assistants to accelerate routine analysis and tooling. Tech Stack AWS • Aurora PostgreSQL • Kubernetes • PgBouncer • Terraform • Ansible • VictoriaMetrics • Vault • Linux (REQ ID: 2960)

Location: Tbilisi, Georgia; Bogota, Colombia; Buenos Aires, Argentina; Córdoba, Argentina; Rosario, Argentina; Gyumri, Armenia; Yerevan, Armenia; Banja Luka, Bosnia and Herzegovina; Sarajevo, Bosnia and Herzegovina; Rio de Janeiro, Brazil; São Paulo, Brazil; Bogotá, Colombia; Cali, Colombia; Medellín, Colombia; Limassol, Cyprus; Nicosia, Cyprus; Batumi, Georgia; Bologna, Italy; Milan, Italy; Rome, Italy; Guadalajara, Mexico; Mexico City, Mexico; Budva, Montenegro; Arequipa, Peru; Lima, Peru; Warsaw, Poland; Lisbon, Portugal; Porto, Portugal; Belgrade, Serbia; Novi Sad, Serbia; Alicante, Spain; Barcelona, Spain; Madrid, Spain; Valencia, Spain Workplace: remote Kick-start your ad tech career by running real campaigns on platforms like DV360, The Trade Desk, and Amazon DSP — with senior mentors in your corner every step of the way. If you love data, dashboards, and making campaigns perform, this is your launchpad. Execute audio, display, and video ad campaigns across multiple platforms, including DV360, The Trade Desk, Amazon DSP, and others, under the guidance of senior team members. Troubleshoot basic ad-serving and campaign-related issues. Assist in the preparation of comprehensive reports and metrics, providing accurate data on campaign performance and insights to stakeholders. Update and maintain dashboards to track the progress of all ad campaigns, ensuring real-time visibility of key metrics and performance indicators. Collaborate with senior managers and team leads to support their responsibilities and workload, ensuring smooth workflow and contributing to the overall success of the team. Communicate regularly with internal teams (e.g., Growth and Client Service) about campaign status and performance, and ensuring client satisfaction throughout the campaign lifecycle. Maintain up-to-date knowledge of ad tech tools and industry trends. Bachelor's degree in Marketing, Advertising, Communications, or related field. English (B2+). You have experience working with at least one DSP or performance marketing platform like DV360, Meta Ads, Google Ads, TikTok Ads or any other DSP. At least 6 months' worth of experience in a media/digital agency. Proficiency in Excel and PowerPoint. Number cruncher and intuitive thinker.

Location: Porto, Portugal Workplace: none TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a work student and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in French and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer The contract location will be Porto, Portugal Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business! Fixed Contract with trust based working hours Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7 We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you! Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: none TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a work student and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in German and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer The contract location will be Porto, Portugal Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business! Fixed Contract with trust based working hours Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7 We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you! Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for high-energy, resilient and strategic Sales Development Representatives (SDRs) to grow our teams at TeamViewer. You'll be the driving force behind our sales engine. Your primary goal will be to build a robust pipeline of qualified opportunities for our Account Executives by executing sophisticated outbound prospecting campaigns across email, phone and social channels. You’ll connect with potential clients, qualify prospects, and set the stage for our sales team to close the deal. This is your chance to be the first voice they hear and to make an impact right from the start. Primary focus: Top of funnel (TOFU) activities, converting cold interest into warm opportunities. Proactive Prospecting: Identify and research high-fit accounts and key decision-makers within our target market. Multi-Channel Outreach: Execute daily outbound activities including cold calling, personalized emailing, and LinkedIn networking. Discovery & Qualification: Conduct initial discovery calls to understand prospect pain points and determine if our solution is a strategic fit. Pipeline Management: Maintain meticulous records in our CRM to ensure no lead falls through the cracks. Collaborative Strategy: Work closely with Marketing and Account Executives to refine messaging and targeting based on market feedback. Continuous Learning: Become an expert in our product, industry trends, and the competitive landscape. Requirements University or college degree in the field of Business, Marketing, or something similar is great, but not a dealbreaker. Fluency in Italian and English is mandatory. Spanish language skills are considered a strong advantage. 1-2 years of experience in sales, marketing, or customer service, especially in the B2B world; SDR experience is a big advantage. Exceptional verbal and written communication skills. You can explain complex ideas simply and persuasively. A "hunter" mentality. You aren't discouraged by "no" and thrive in a fast-paced, high-rejection environment. Familiarity with CRM & sales enablement tools. A desire to learn and a willingness to implement feedback immediately to improve your results. The ability to build strong and lasting business relationships. High energy and a positive attitude are always present. Mastery of LinkedIn, crafting impactful emails, and confidently making phone calls are key strengths. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Batumi, Georgia; Tbilisi, Georgia; Antalya, Türkiye; Cluj-Napoca, Romania; Bromolla, Sweden; Bucuresti, Romania; Rome, Italy; Berat, Albania; Dubai, United Arab Emirates; istanbul, Türkiye; Istambul, Türkiye; Ankara, Türkiye; Istanbul, Türkiye; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Porto, Portugal; Port Vila, Vanuatu; Podgorica, Montenegro; Pilsen, Czechia; Lisbon, Portugal; Riga, Latvia; Barcelona, Spain; Madrid, Spain; Tenerife, Spain; Tiraspol, Moldova, Republic of; Nicosia, Cyprus; Almaty, Kazakhstan; Astana, Kazakhstan; Athens, Greece; Baku, Azerbaijan; Belgrade, Serbia; Bratislava, Slovakia; Bucharest, Romania; Budapest, Hungary; Dnipro, Ukraine; Erevan, Armenia; Kharkiv, Ukraine; Ljubljana, Slovenia; Sarajevo, Bosnia and Herzegovina; Skopje, North Macedonia; Banská Bystrica, Slovakia; Toshkent, Uzbekistan Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a dedicated Technical Support Engineer / Linux Systems Administrator to join one of our clients' teams . If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Key Responsibilities Infrastructure Collaboration: Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc). Web Hosting Operations: Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments. Application & Web Stack Support: Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus. Network & Security Operations: Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.). Mail Server Administration: Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays. Performance & DevOps: Contribute to routine service monitoring and execute performance tuning across Apache, Nginx, LiteSpeed, and database engines (mainly MySQL/MariaDB, and rarely PostgreSQL and Redis). Reliability & Migrations: Support infrastructure projects, including migration of hosting accounts, VMs, and mail systems. Assist in testing and implementing disaster recovery, backups, failovers, and caching/CDN strategies. Required Qualifications Experience: Several years of hands-on experience in the web hosting industry in both technical support and system administration. OS Mastery: Advanced proficiency in Linux system administration and troubleshooting. Familiarity with Windows Server environments (including IIS, MSSQL) for cross-platform support cases. Hosting Stacks: Deep understanding of the cPanel/WHM ecosystem, CloudLinux (LVE, CageFS, Selectors), PHP configuration, and typical shared hosting constraints and workarounds. In addition to proven expertise configuring, managing, and troubleshooting HTTP web servers (Apache, Nginx, LiteSpeed, etc.). Web Technologies: Strong grasp of web server mechanics, relational/NoSQL databases, and the ability to debug complex web apps at the server level. Networking Fundamentals: Solid understanding of TCP/IP, DNS, and network protocols. Communication: Strong ability to manage escalated support tickets and collaborate with peers to provide custom technical solutions for clients. Nice-to-Have Automation & Scripting: Proficiency in writing Bash scripts, Python utilities, and utilizing Ansible playbooks to help the team automate routine deployments and maintenance tasks. Billing & Integration: Experience with WHMCS backend architecture and custom module integrations. Hardware & Architecture: Familiarity with high-density enterprise server architectures and large-scale account consolidation workflows. Multilingual Support: Professional fluency in English is highly advantageous for internal documentation and diverse client communication.

Location: Brussels; Rome; Zug; Porto; Istanbul; Eindhoven; Geneva; Milan; Amsterdam; Manama; Madrid; London; Berlin; Antwerp; Copenhagen; Vienna; Prague; Athens; Budapest; Paris; Frankfurt; Dublin; Warsaw; Sofia; Luxembourg; Remote; Zurich; Lisbon; Tallinn; London OR Brussels; Rotterdam; Krakow; Zagreb SENIOR RUST ENGINEER - HIGH FREQUENCY TRADING (HFT) ABOUT KEYROCK Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation. Today, we rock with over 200 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, Singapore and Paris, and host regular online and offline hangouts to keep the crew tight. We are trading on more than 80 exchanges, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks. But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives. At Keyrock, we're not just envisioning the future of digital assets. We're actively building it. MISSION STATEMENT We are seeking a Senior Rust Engineer with deep trading systems experience and strong AWS knowledge to join our core Capital Markets division. Candidates with a passion for the Rust ecosystem and a proven track record designing, building, and operating mission-critical trading systems will be at a significant advantage. As part of the engineering team in Capital Markets, you will take ownership of high-impact trading infrastructure, set technical direction in your domain, and drive continuous improvement in system performance, reliability, and operability. You will join a highly-profitable, fast-paced division within Keyrock, where you will be expected to make a senior individual-contributor impact while collaborating with a global, fully-remote team. This role is open to candidates located in European time zones. JOB DESCRIPTION - Design, develop, and optimise low-latency, mission-critical trading systems - Own key trading stack components end-to-end — from architecture through to production operation - Collaborate closely with quants, traders, and engineers to deliver solutions that improve trading performance and resilience - Maintain and evolve trading infrastructure with a focus on performance, stability, observability, and operational excellence - Troubleshoot complex production issues across exchange connectivity, execution, and market data handling - Drive engineering standards through technical leadership, code reviews, and mentoring - Embrace agentic engineering principles: leverage AI-assisted workflows, drive automation of operational tasks, and help evolve the team's agentic tooling - Contribute to functional, component, and production-readiness testing for critical trading components BACKGROUND AND EXPERIENCE TECHNICAL SKILLS - Production-grade Rust experience building high-performance, concurrent systems; proficiency with Tokio is a strong advantage - Hands-on experience in a systematic trading environment (HFT, Market Making, Quantitative Trading, or similar), with solid understanding of execution, market data, and operational risk - Strong AWS and Linux expertise, including cloud infrastructure trade-offs for latency-sensitive workloads, shell scripting, debugging, and production troubleshooting - Proficiency in Python or other scripting languages for strategy development, automation, and operational tooling - Deep familiarity with trading system protocols (FIX, REST, WebSocket), exchange connectivity, and market data feeds - Solid grasp of low-latency networking: TCP/UDP, packet and latency path analysis, dedicated network infrastructure, and kernel bypass techniques (DPDK) - Familiarity with agentic engineering tools and concepts: LLMs, MCP APIs, AI-First IDEs (e.g. Cursor, Claude Code), harness engineering, and workflow automation - Ability to make sound architectural decisions, articulate trade-offs clearly, and guide implementation across complex systems SENIORITY & COMPETENCIES - Ownership & Reliability – Take full responsibility for your work. Deliver high-quality service, meet deadlines, and follow through on commitments. Anticipate and proactively address potential issues before they arise. - Initiative & Problem-Solving – Approach challenges with a problem-solving entrepreneurial mindset. Make sound, independent judgments and take the initiative to drive solutions rather than waiting for instructions. - Operational Diligence – Respond strategically to technical and operational challenges, ensuring robust and reliable trading infrastructure while instilling confidence in the team’s processes. - Technical Leadership – Influence system design, raise engineering standards, mentor other engineers, and help the team make pragmatic, high-quality technical decisions. - Curiosity & Growth Mindset – Continuously seek to improve your technical skills and knowledge. Stay ahead of industry trends and take the initiative to practice and explore new technologies that excite you. - Agentic Engineering – Embrace AI-assisted workflows and autonomous agents, pushing the boundaries of what engineering teams can achieve through intelligent automation. - Excellent Communication Skills with a team player mindset, collaborating within a fully remote global team. OUR RECRUITMENT PHILOSOPHY We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A senior engineer and crypto enthusiast who’s driven, collaborative, acts with ownership, raises the bar for others, and delivers solid, scalable outcomes. OUR OFFER - A competitive salary package - Autonomy in your time management thanks to flexible working hours and the opportunity to work remotely - The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock. https://keyrock.com/careers/

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a Customer Support Specialist and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs. Prepare tailored offers and support customers throughout their journey with TeamViewer. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in Dutch and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a Customer Support Specialist and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs. Prepare tailored offers and support customers throughout their journey with TeamViewer. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluency in Italian and professional proficiency in French are required; fluency in English is also required. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: London, United Kingdom; München, Germany; Göppingen, Germany; Porto, Portugal; Berlin, Germany Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for a VP, Customer & Retention Marketing to build and scale our programmatic approach to customer engagement across a global base of 500,000+ SMB/long-tail customers. This is a unique opportunity to own the full post-sale customer journey for a segment that is not covered by dedicated Customer Success Managers — designing scalable, data-driven programs that combine the discipline of programmatic CSM with the craft of retention and lifecycle marketing. You will lead and grow a team responsible for onboarding, adoption, retention, and expansion (upsell/cross-sell) across our entire customer base, partnering closely with Product to shape the post-sale experience and reduce churn at scale. CSM coverage, build programmatic customer success at scale: Design automated, segmented onboarding programs that drive activation and time-to-value without human touch. Reduce churn: Develop early-warning and intervention programs (lifecycle campaigns, in-app messaging, email, health scoring) to identify at-risk accounts and drive proactive retention. Drive expansion revenue: Identify monetization opportunities and turn them into programmatic execution. Plan and execute upsell and cross-sell campaigns across segments, channels, and lifecycle stages. Partner with Product: Work hand-in-hand with Product Management and Product Marketing to influence roadmap, in-product messaging, and self-serve journeys that improve retention and reduce friction. Build and lead a team: Hire, develop, and scale a Customer & Retention Marketing team, establishing clear ownership across onboarding, lifecycle, retention, and expansion. Segment and personalize at scale: Build data-driven segmentation (by industry, usage, tenure, geography, revenue tier) to enable relevant, automated communication across the customer lifecycle. Own the metrics that matter: Define and be accountable for retention/renewal rate, net revenue retention (NRR), churn rate, expansion revenue, and program-level engagement metrics. Leverage marketing automation & CRM/CS tooling: Own the tech stack (e.g., marketing automation, CDP, in-app messaging, CS platforms) to enable scalable, triggered, and behavior-based communication. Global orientation: Adapt programs for regional, linguistic, and cultural nuances across a worldwide customer base. Requirements 8+ years in B2B SaaS/software marketing, with significant experience in customer marketing, lifecycle marketing, retention marketing, or programmatic customer success. Proven track record building and scaling retention/expansion programs for large, long-tail customer bases (ideally without 1:1 account coverage). Experience owning churn reduction and NRR/expansion as core KPIs. Proven experience operating at significant commercial scale, ideally with responsibility for customer retention and growth across a customer base or business representing €200M+ in annual revenue. Strong understanding of customer lifecycle management, segmentation, and marketing automation for B2B audiences. Experience partnering cross-functionally with Product and/or Customer Success leadership. People leadership experience — building, managing, and developing marketing teams. Analytical rigor: comfortable with cohort analysis, churn modeling, and campaign performance measurement. Experience operating in a global, multi-region customer environment. Excellent English communication skills; additional languages a plus. Experience in high-volume, transactional or subscription-based B2B software businesses. Familiarity with product-led growth (PLG) motions and self-serve customer journeys. Experience with CS platforms (e.g., Gainsight, Vitally, Totango) and marketing automation tools (e.g., HubSpot, Marketo, Braze, Iterable). What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities You own the Microsoft Power Platform at TeamViewer: administration, operations and development. You run and further develop our Power Platform and Copilot Studio landscape, build pipelines and automation, manage connectors including custom connectors, and support our AI Advocates in turning ideas into working, compliant solutions. Administer and operate the Power Platform: environments, Managed Environments, Dataverse, capacity, licensing, DLP policies and tenant settings Run and develop Copilot Studio: agent design, topics, actions, knowledge sources, channels, testing, monitoring and lifecycle Build and maintain Power Platform pipelines, ALM and release processes for solutions across development, test and production environments Manage connectors end to end, including building, securing and maintaining custom connectors and their authentication Develop and automate solutions with Power Automate, Power Apps and Dataverse, including admin automation and governance reporting Coach and support AI Advocates and citizen developers in creating, reviewing and deploying Copilot Studio solutions Monitor platform health, usage, adoption and cost; troubleshoot incidents and handle service requests as second and third level support Keep governance standards, security controls and documentation current and practical Requirements Several years of hands-on experience administering and developing the Microsoft Power Platform in an enterprise environment Proven experience building and operating Copilot Studio agents in production Practical experience with Power Platform pipelines and ALM, including solution management and deployments Solid experience with connector management, including creating and maintaining custom connectors and their authentication Strong development skills in Power Automate, Power Apps and Dataverse Working knowledge of Power Platform governance: environment strategy, DLP, security roles and licensing Very good communication skills in English; able to explain technical topics to non-technical colleagues and to enable and support a community of business users Structured, analytical troubleshooting and the ability to work independently across global Nice to have Microsoft certification PL-600, PL-400 or PL-200 Scripting and API experience, for example PowerShell, Power Platform CLI, Azure DevOps or GitHub, Microsoft Graph Familiarity with Microsoft 365 Copilot administration and Responsible AI practices What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.