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Director of Operations - Transmission & Distribution - Michels Power, Inc.

Location: Harrisburg, PA ; Pembroke, NH Director of Operations - Transmission & Distribution Overhead Transmission | Overhead Distribution | Regional Operations Leadership Location: Northeastern United States (New Hampshire, Pennsylvania Region) Employment Type: Full-Time Travel: Extensive Travel Required (Travel may account for up to 100% of the workweek based on business and project needs) Lead the Teams Powering Grid Expansion Across the Northeast The continued growth, modernization, and resiliency of the electrical grid depends on experienced operational leaders who can safely execute complex transmission and distribution projects while developing people, building customer relationships, and driving financial performance. As a Director of Operations - Transmission & Distribution , you will provide strategic and operational leadership for Michels Power's overhead transmission and distribution business across a multi-state region including New Hampshire, Pennsylvania, and West Virginia. You will be responsible for leading regional operations while supporting sustainable growth, operational excellence, safety performance, customer satisfaction, workforce development, and profitability. This is a highly visible leadership position responsible for translating company strategy into operational execution while supporting some of the most critical power infrastructure projects in the region. About Michels Power, Inc. Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for 69 kV to 765 kV electric utility systems and fiber networks . As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America. Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout. Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies. Position Overview As the Director of Operations - Transmission & Distribution , you will provide leadership and oversight for regional overhead transmission and overhead distribution operations. Working closely with the Vice President and executive leadership team, you will help establish strategic objectives and lead regional teams responsible for safely and profitably executing work throughout the region. You will oversee Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders while supporting business development efforts, customer relationships, operational planning, workforce development, and financial performance. Success requires exceptional leadership, operational expertise, customer relationship management skills, financial acumen, and a deep understanding of utility construction operations. Key Responsibilities Lead regional overhead transmission and overhead distribution operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. Execute the strategic vision established by executive leadership while driving operational excellence throughout the region. Maintain accountability for regional safety performance, operational execution, customer satisfaction, financial performance, and workforce development. Lead and mentor operational leaders while building a culture focused on accountability, collaboration, safety, and continuous improvement. Promote Michels Power's culture, values, and commitment to operational excellence. Support growth initiatives, market expansion opportunities, customer relationships, and business development efforts. What You'll Do Provide leadership and oversight for multiple operating groups and project teams across the region. Direct regional operations to achieve safety, revenue, margin, production, and customer satisfaction objectives. Support and develop Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders. Facilitate monthly financial reviews with operational leadership to evaluate project performance, resource utilization, forecasts, and profitability. Review operational, financial, production, and forecasting data to measure performance against established goals. Develop and monitor action plans that improve operational efficiency, productivity, execution consistency, and financial performance. Collaborate with estimating, business development, project management, construction operations, and executive leadership teams to support strategic growth initiatives. Build and maintain strong relationships with electric utilities, cooperatives, municipalities, developers, and other key customers. Help identify and pursue future transmission and distribution opportunities across the region. Support staffing strategies, succession planning, leadership development, and workforce engagement efforts. Allocate resources across projects and regions to maximize operational effectiveness. Work closely with leadership teams to identify operational risks and implement mitigation strategies. Create and present operational and financial performance reports to executive leadership. Promote innovative solutions and best practices that improve project execution and customer outcomes. Leadership Responsibilities Provide direct leadership for regional operations personnel and support functions. Establish performance expectations and accountability standards across the organization. Conduct performance evaluations and support employee development initiatives. Participate in hiring, promotions, succession planning, disciplinary actions, and organizational development activities. Create an environment that attracts, develops, and retains high-performing talent. Foster collaboration between operations, project management, estimating, business development, safety, and executive leadership. Champion a culture focused on safety, integrity, innovation, teamwork, and operational excellence. Why Michels Power, Inc.? We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America. We execute challenging transmission, distribution, substation, renewable energy, and power delivery projects. We are family owned and operated. We invest an average of $5,000 per employee per year in training and career development. We perform meaningful work that supports the future of energy infrastructure. We believe everyone is responsible for promoting safety, regardless of job title. We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors. We provide opportunities to influence strategy, drive growth, and shape the future of power delivery operations. Comprehensive Benefits Package Health Insurance Dental Insurance Life Insurance Flexible Spending Accounts (FSA) Health Savings Account (HSA) Short-Term Disability Insurance Long-Term Disability Insurance 401(k) Retirement Plan Legal Plan Identity Theft Protection and Monitoring Plan Benefits may vary based on position and location. Why You? You like to surround yourself with dedicated, value-driven people. You relish new challenges and evolving technology. You cringe when you hear: “Because that's the way we've always done it.” You like to know your efforts are noticed and appreciated. You want to make your own decisions, but know support is always available. You enjoy developing teams and helping others achieve success. You thrive when balancing operational execution, customer relationships, and business growth. You want to work to make a difference. What It Takes Bachelor's degree and 15+ years of power utility construction experience , including responsibility for a geographic region, business unit, or major operational segment, or an equivalent combination of education and experience. Significant experience leading overhead transmission and overhead distribution construction operations . Demonstrated success managing regional operations, business units, or multiple operational groups within utility construction organizations. Proven experience leading Project Managers, Construction Managers, Superintendents, Regional Managers, and other operational leaders. Strong understanding of utility construction operations, project execution, workforce planning, customer management, forecasting, and financial performance management. Experience supporting electric utilities, cooperatives, municipalities, developers, and power delivery customers. Demonstrated project management experience with responsibility for safety, schedule, quality, customer satisfaction, and financial performance. Strong financial acumen including forecasting, budgeting, cost management, margin analysis, and operational planning. Ability to analyze operational and financial performance data and translate insights into action plans. Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills. Demonstrated ability to build high-performing teams and develop future leaders. Experience supporting business development, client relationship management, market growth, and strategic planning initiatives. Proficiency with Microsoft Office Suite and operational reporting systems. Valid driver's license with an acceptable driving record. Ability to travel extensively throughout the region and support operational needs across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. Travel may account for up to 100% of the workweek based on project and business requirements. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career. #LI-AS1 AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Harrisburg, PA ; Pembroke, NH

Fanatics Betting & Gaming23 дн назад

Trader II

n8n23 дн назад

Deployment Strategist | Remote | US East Coast

Location: Boston; California; Pennsylvania; Florida; New York; Massachusetts; Virginia; Georgia; Washington State; Colorado; New Jersey; Texas Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to help enterprise customers turn automation from isolated workflow wins into a scalable operating model that drives measurable business impact. To do so, you’ll lead the business, adoption, and governance workstream across high-value enterprise deployments: DRIVE CUSTOMER OUTCOMES DURING DEPLOYMENTS - Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout. - Partner closely with a Forward Deployed Engineer to turn customer problems into adopted workflows that solve real operational pain. - Keep the engagement focused on the highest-value opportunities, not just the most technically interesting ones. BUILD THE AUTOMATION OPERATING MODEL - Guide customers in implementing the automation operating and governance model they need to scale n8n sustainably. - Help define ownership, decision-making, prioritization, enablement, and adoption practices across technical and business teams. - Leave customers more capable and confident by making automation part of how their organization works. IDENTIFY, PRIORITIZE, AND PROVE AUTOMATION OPPORTUNITIES - Map business processes to uncover high-impact automation opportunities across unfamiliar customer environments. - Develop and manage an automation roadmap with clear prioritization criteria, sequencing, and ROI logic. - Build business cases in the customer’s language by estimating impact, modeling value, and connecting automation to executive priorities. NAVIGATE ORGANIZATIONS AND SCALE WHAT WORKS - Build trust across technical teams, operators, executives, champions, skeptics, and the people who actually make decisions. - Identify upsell and expansion signals during engagements and hand them cleanly to the Customer Success team. - Feed learnings from every deployment into n8n’s internal playbooks, product feedback loops, and repeatable deployment motions. REQUIREMENTS MUST-HAVES - 🚀 Enterprise deployment experience: You have worked in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company. - 🏢 On-site customer experience: You know what it takes to drive adoption with enterprise customers in complex, high-stakes environments. - 🧭 Business process mapping: You can walk into an unfamiliar operation, ask the right questions, and turn what you learn into clear automation opportunities. - ⚙️ Operating model thinking: You can help customers define the governance, ownership, and ways of working needed to scale automation sustainably. - 📊 ROI and prioritization: You can build value cases, estimate impact, and help customers prioritize an automation roadmap based on business outcomes. - 🛠️ Technical fluency: You do not need to write code, but you understand technical architecture, can demo convincingly, and can spot when a solution is not aligned with the customer’s needs. - 🤝 Organizational navigation: You know how to build trust across levels, manage competing priorities, and identify who can actually make decisions. - 🎙️ Storytelling: You can make complex technical concepts clear, compelling, and easy for senior stakeholders to champion internally. - ✈️ Travel readiness: You are willing to travel for on-site engagements roughly 30–50% of the time across Europe. - 🇬🇧 English fluency: You communicate clearly and confidently in English with technical, operational, and executive audiences. NICE-TO-HAVES - 🌍 European languages: You speak one or more additional European languages. - 🤖 Automation experience: You have helped customers adopt workflow automation, integration, AI automation, or internal tooling platforms. - 📚 Change management: You have guided teams through new operating models, governance processes, or technology adoption programs. - 🏗️ Enterprise transformation: You have worked on transformation initiatives where success depended on stakeholder alignment, enablement, and measurable business outcomes. - 🧩 Product feedback instincts: You know how to turn field learnings into crisp feedback that helps product and engineering teams build what customers actually need. Why join us? At n8n, you’ll help define how enterprise customers adopt automation in the real world — not through long consulting decks, but through focused deployments that create momentum, prove value, and make teams more capable. You’ll work at the intersection of strategy, technology, operations, and change management, partnering closely with Forward Deployed Engineers to turn complex customer environments into clear automation roadmaps. You’ll join a fast-growing, remote-first company with strong momentum, a passionate technical community, and a culture that values autonomy, experimentation, and ownership. Your work will shape how we scale enterprise deployments, build customer automation operating models, and turn what we learn in the field into repeatable playbooks for n8n. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Fanatics Betting & Gaming23 дн назад

Sr. Manager, Strategy & Operations

Fanatics Betting & Gaming23 дн назад

Senior Associate, VIP Retention Strategy

Fanatics Betting & Gaming23 дн назад

Sr. Manager, VIP Acquisition Strategy & Growth

Michels Corporation23 дн назад

Associate Project Manager - Michels Power, Inc.

Location: Harrisburg, PA ; St. Albans, WV Associate Construction Project Manager – Transmission Line Location: West Virginia / Pennsylvania (Project-Based) Employment Type: Full-Time Travel: Required (Long-Term Onsite Assignments) Building the High‑Voltage Lines That Power The Mid-Atlantic Strengthening our nation’s power grid isn’t easy—but reliable electricity is essential to everyday life. Every time someone powers a home, runs a business, or connects to the grid, Michels Power, Inc. is behind the scenes delivering the transmission infrastructure that makes it possible. Michels Power, Inc. is one of the largest and most sought-after power delivery contractors in the United States. We execute the full spectrum of electrical infrastructure projects, including overhead transmission line construction, substations, distribution systems, renewable energy, and industrial power solutions , as well as emergency power restoration. Our transmission work supports critical infrastructure, communities, and economic growth throughout the Mid-Atlantic and surrounding regions. Position Objective The Associate Construction Project Manager – Transmission Line , under direct supervision, serves as project support by planning, organizing, and implementing project management principles. This position must demonstrate an understanding of how the business operates, how changing circumstances are managed, and who to engage for support when questions arise. Success in this role requires strong written and verbal communication skills, the ability to work independently and as part of a team, meet deadlines, and anticipate and support internal customer needs. Key Responsibilities Promote and maintain a strong safety culture , ensuring compliance with all safety and environmental policies, procedures, and regulations Assist Project Manager(s) in managing projects under direct supervision Support development and tracking of project performance metrics , budgets, and cost controls Assist with cost tracking, labor tracking, scheduling, and reporting Coordinate with field crews, foremen, subcontractors, engineers, and utility representatives Support material procurement, submittals, and equipment tracking Assist with subcontractor management and contract compliance Maintain project documentation including cost reporting, billing, scheduling, and budgeting records Assist with federal/state agency correspondence and reporting Maintain project schedules under supervision Participate in construction-related meetings to support project coordination Assist in proposal preparation, estimating, and quantity take-offs Provide onsite administrative and project support throughout long-term assignments Assist with change management, productivity tracking, and project closeout activities Perform other duties as assigned Required Qualifications Bachelor’s degree in Construction Management, Engineering, Project Management , or related field (or equivalent combination of education and experience) 0–3 years of related experience (transmission line, utility, or heavy civil construction preferred) Valid driver’s license with an acceptable driving record Ability to travel and commit to long-term onsite transmission project assignments Proficiency with Microsoft Office Suite (experience with job cost tracking or estimating software is a plus) Strong organizational and time-management skills with the ability to manage multiple priorities Excellent written and verbal communication skills Demonstrated initiative, adaptability, and willingness to learn and grow Core Developmental Competencies Customer Focus Action Oriented Personal Accountability Drives Results Interpersonal Savvy Values Differences Communicates Effectively Instills Trust Demonstrates Self-Awareness Self-Development Work Environment & Physical Demands Combination of office work and active construction site environments Ability to lift and/or move up to 25 pounds Work may involve a fast-paced environment with frequent interruptions Travel required, including extended onsite assignments Field environments may include exposure to weather conditions, heavy equipment, and moderate to loud noise levels Why Michels Power, Inc.? Ranked No. 1 Electrical Transmission & Distribution Contractor by Engineering News-Record National leader in overhead transmission and substation construction Family-owned company with strong, stable growth Invests approximately $5,000 per employee annually in training and career development Performs high-impact, essential work supporting communities and economic growth Strong company-wide safety culture— everyone is responsible Part of one of North America’s largest and most diversified infrastructure contractors Comprehensive Benefits Medical, Dental, and Life Insurance HSA / FSA Options Short- and Long-Term Disability 401(k) Retirement Plan Legal Assistance & Identity Protection Plans Why You? You want hands-on experience in transmission line and utility construction project management You thrive in field-based, fast-paced environments You’re motivated to learn and grow within the power delivery industry You value teamwork, accountability, and continuous improvement You want to help build infrastructure that powers communities and industry Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career. #LI-RR1 AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Chainalysis24 дн назад

Senior Business Operations Analyst

Location: Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire Workplace: Remote The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt. You’ll join a close-knit, highly cross-functional team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth. In this role, you’ll: As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes. You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes. We are looking for candidates with: - 5+ years of proven experience in business operations, strategy and operations, ideally in a fast-paced technology environment. - Strong project and program management skills, including prioritization, stakeholder management, and attention to detail. - Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions. - Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials. - Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes. - Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes. - Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities. - Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment. - Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better. Nice to have experience: - Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts. - Management consulting, finance, program management in Tech, FinTech, Blockchain other similar. - Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Fanatics24 дн назад

Ticket Writer

Location: Saint Charles, MO, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Qualifications Must have basic computer knowledge General Sports and Sports Betting knowledge preferred, but not necessary Must have a minimum of 1 years of cash handling experience in a work setting 21+ years of age or older Must be able to obtain a Gaming License from the MD Lottery Must be able to provide a high level of customer service in a very fast paced environment Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Must be able to stand for extended periods of time Must be able to work a flexible schedule including nights, weekends and holidays. Responsibilities Provide the highest level of customer service, ensuring that all customers feel comfortable and become regular guests at Fanatics Sportsbook. Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary Stock sportsbook Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean Write Sports tickets in an accurate and timely manner Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures Explain wagering rules, including betting lines and odds, and procedures to guests Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary Greet guests in a positive, friendly manner Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity Adhere to all rules and regulations set forth by MD Lottery and Fanatics. Become familiar with entire bet offering and be able to answer questions about the offering with confidence. Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Have a positive attitude that helps ensure a great work environment Ensure that all necessary paperwork/documentation is filled out accordingly to company policy Other duties as assigned Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $17 — $17 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Fanatics Betting & Gaming30 дн назад

Senior Analyst, Operations Automation

Location: Denver, CO, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview: Fanatics Betting & Gaming (FBG) is hiring a Senior Analyst, Operations Automation to dig into the customer experience inside our AI agent conversations. Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path. Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one. This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week. Responsibilities: Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level. Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it. Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change. Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built. Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it. Find where customers get stuck Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it. Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss. Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number. Distinguish issues worth fixing from noise, and be candid about which is which. Compare the AI to how live agents handle it Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take. Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did. Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to. Point to the right fix Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity. Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior. Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested. Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them. Build the story Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask. Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through. Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager. Follow what you handed off through to delivery, then measure whether it did what you said it would. Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence. Partner and communicate Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land. Translate your analysis into clear language for technical and non-technical audiences alike. Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces. Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work. Required Qualifications: 2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role. Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query. Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it. Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions. Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication. Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote. Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on. Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap. Clear written and verbal communication. You can write a one-pager someone reads once and understands. High intellectual curiosity and an AI-first approach to your own work. Preferred Experience: Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production. Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling. Python or R for analysis beyond what SQL handles cleanly. Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts. Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system. Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry. Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design. Familiarity with knowledge base architecture and how content quality drives AI answer quality. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $86,000 — $115,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Fanatics Betting & Gaming35 дн назад

People Systems Manager

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Summary Serves as the primary People Ops technical liaison to IT/Corporate on all HRIS/HCM matters, and as the vendor point of contact across the People Systems portfolio (Deel, Lattice, AllVoices, ticketing/AI tooling, and future platforms), partnering with Corporate's Oracle HCM team on that platform specifically. Leads requirements definition and vendor evaluation for RFPs, delivering recommendations to leadership. Works cross-functionally across the broader People team (Talent Acquisition, People Experience, People Business Partners, and People Operations) in addition to shared services partners. Partners closely with IT on the design and rollout of People Systems workflow enhancements and automations, and with the AI team on People Ops AI enablement, including supporting ongoing triage of the AI/chatbot tool. Brings strong technical fluency across the People Systems architecture to evaluate proposals and troubleshoot issues independently, bridging IT, Corporate, vendors, and People Ops stakeholders to keep People Systems initiatives moving. Key Responsibilities Systems & Stakeholder Partnership Serve as the primary People Ops technical liaison for all People Systems matters — integrations, data structure changes, permissioning, and system-related escalations Develop and maintain strong technical fluency across Oracle HCM, Deel, and the broader People Systems architecture — sufficient technical depth to partner credibly with IT on system design, evaluate proposals, and diagnose issues independently Partner with stakeholders on the design, prioritization, and rollout of People Systems workflow enhancements and automations, contributing People Ops requirements, use-case input, and user acceptance testing Assess and communicate downstream impacts of People Systems changes across the People team, Finance, and IT, including test validation in lower environments ahead of go-live Manage People Systems process improvement projects from ideation through adoption — defining scope, identifying stakeholders, tracking milestones, flagging issues, owning change management, and post-launch audits. Partner with Corporate's Oracle HCM team on system configuration, enhancements, and roadmap alignment, serving as the People Ops-side technical partner on that platform Act as first point of triage when system or tooling issues arise: diagnose whether the issue is data, configuration, vendor, or IT-integration related, and route to the correct owner for resolution Vendor & RFP Management Own vendor relationships across the People-specific systems portfolio (Deel, AllVoices, ticketing/AI tooling, and similar), and partner with Corporate on Oracle HCM vendor management specifically Lead RFPs for new or replacement People Systems tools: define requirements, run vendor evaluations and demos, and deliver a final recommendation to leadership Provide vendor selection rationale and requirements context to Procurement to support final contract negotiation and terms AI Enablement Support our AI/chatbot and ticketing solution — assisting with implementation, testing, and knowledge-base/data configuration Serve as the ongoing triage point for the AI bot post-launch, diagnosing and routing issues to the correct owner Partner with the AI team to evaluate additional AI tools and use cases for People Ops; translate AI team capabilities into practical, adopted enhancements for the People function Process Enhancement & Enablement Document system changes, vendor decisions, and troubleshooting playbooks for People Ops stakeholders Communicate system and process changes clearly to non-technical audiences across People Ops Partner with the People team to identify and implement enhancements to broader People Operations processes and workflows, improving efficiency and the employee experience Partner to periodically assess People Systems and processes against organizational growth (headcount increases, new entities, M&A integration) — identifying scalability gaps and recommending proactive enhancements before they become operational constraints Qualifications Required 5+ years in HRIS/People Systems roles, with demonstrated experience owning vendor relationships and/or leading RFP processes Strong working knowledge of Oracle HCM or a comparable HCM platform — architecture, permissioning, and integration points — sufficient to evaluate technical proposals and troubleshoot issues independently Experience overseeing change management with strong partnerships across various stakeholders Experience partnering with IT/engineering teams on system integrations and workflow or automation enhancement projects Comfort operating with limited precedent and no fixed playbook for every issue Hands-on experience applying AI Tools (Claude, ChatGPT, or similar) to real workflows - e.g., building or configuring an AI-driven automation, prompt-based process, or integration, with a measurable outcome such as time saved or error reduction. Preferred Bachelor's degree plus 5+ years related experience, or equivalent work experience Experience with partner teams vendor systems (Qualtrics, Jira Service Management, OKTA, etc). Experience in a matrixed org where systems ownership is split between HR, Corporate and IT across multiple operating companies Exposure to global/multi-entity HR data structures (EOR, international payroll) Prior experience triaging vendor or platform issues (i.e., knowing when something is a vendor problem vs. an internal configuration problem) Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $100,000 — $150,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Fanatics Betting & Gaming35 дн назад

Senior Growth Manager - Generosity & Flowthrough

Location: Denver, CO, United States; New York, NY, United States; Toronto, ON, Canada About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Senior Growth Manager - Generosity & Flowthrough About Fanatics Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Role Overview We're seeking a Generosity & Flowthrough Strategy Senior Manager to own how Fanatics Casino allocates promotional generosity and how that generosity flows through to player value and broader business economics. This is a highly analytical, high-impact role sitting at the intersection of CRM, Finance and Analytics. You will set the framework for how generosity budget is allocated, own the efficiency of our promotional spend, and build the financial models and investment cases that justify how we spend to grow the business sustainably. KEY RESPONSIBILITIES Generosity Strategy & Allocation: Own the framework for allocating generosity budget across player cohorts and promotional mechanics, ensuring spend is directed to where it drives the greatest incremental value. RTC Performance Management: Continuously monitor and improve Return to Customer (RTC) efficiency across the base, identifying where generosity is under- or over-indexed and adjusting strategy accordingly. Flow-Through & Cross-Sell Economics: Build and maintain the flow-through model that connects promotional spend to downstream player value, including the economics of cross-sell between Casino and OSB. Financial Planning & Investment Cases: Act as the primary interface with Finance for generosity and promotional spend, building clear, data-backed investment cases for new mechanics, budget changes or strategic tests. Analytics & Insight: Partner with Analytics to track cohort and mechanic performance, using data to continuously refine generosity strategy across the base. Cross-functional Collaboration: Work closely with CRM, Product and Finance to ensure generosity and flowthrough strategy stay aligned with broader growth objectives. Qualifications 5+ years of experience in a growth, CRM, or commercial strategy role, ideally in iGaming, iCasino or a highly regulated digital business. Strong financial modeling skills; comfortable building and defending investment cases with Finance stakeholders. Advanced proficiency with SQL, Excel/Google Sheets and BI tools (Tableau, Looker) to analyze cohort and promotional performance. Experience designing or managing bonusing/generosity frameworks and measuring their ROI. Strong stakeholder management skills across Finance, CRM, Product and Analytics. Nice to Have Experience with RTC/Return-to-Player modeling in an iCasino context. Background in pricing, revenue management or promotional economics. Exposure to cross-sell strategy between casino and sportsbook products. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $118,000 — $136,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

MEMX36 дн назад

Legal Intern, Summer 2027 (Hybrid, NYC)

Location: United States Who We Are MEMX is a technology-driven exchange operator founded by members to benefit all investors. We operate MEMX Equities, MEMX Options, and MX2 Options, and provide market technology to clients. Our mission is to create healthy competition and advocate for market structure reform that results in more efficient and sensible trading experiences for all investors. Description MEMX is seeking a Legal Intern to join our team this summer. This opportunity is designed for a law student interested in gaining practical experience in the legal work behind a growing financial technology and securities exchange organization. You’ll work alongside experienced attorneys, contribute to meaningful projects, and learn how legal advice supports the business. This internship position will be offered as hybrid with 2 days in-person at our co-working office in Midtown-NYC. This internship will run from June 7 through August 13, 2027, with flexible start and end dates to accommodate the cohort’s academic schedule. *MEMX has currently approved ONLY the following states for remote work: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas, & Utah. What You’ll Be Doing Conduct legal research on topics relevant to MEMX and summarize your findings for the team Assist with drafting, reviewing, and proofreading regulatory filings and other legal documents, agreements, and correspondence Help organize and maintain legal files, research and other team resources Attend meetings and collaborate with attorneys and colleagues across the organization Support additional legal projects as needs arise throughout the summer Requirements Currently enrolled in a J.D. program Strong legal research, writing, and analytical skills Excellent attention to detail and organizational skills Clear communication and a willingness to learn Ability to work in person at our Midtown Manhattan office during the summer Permanent residence in one of MEMX’s approved states for remote work during the internship What You’ll Gain Hands-on experience with legal work in the financial markets Mentorship and guidance from experienced attorneys Exposure to how the Legal team works with teams across MEMX Opportunities to connect with fellow interns and MEMX colleagues Why MEMX At MEMX, you’ll contribute to meaningful work alongside experienced professionals while developing your skills and learning how our exchanges operate. As part of our summer internship program, you’ll also have access to: Learning opportunities: Attend Lunch & Learn sessions, professional development workshops, and relevant courses. Mentorship and support: Learn from a mentor and a designated buddy who can help guide you throughout the summer. An intern cohort: Connect with interns working across other MEMX teams. Social events: Get to know colleagues, with opportunities to connect with members of MEMX’s C-suite. Regular feedback: Check in with your manager and HR to discuss your progress, ask questions, and get support Future opportunities: All interns are considered for potential internship extensions or a full-time opportunity after graduation, based on performance and business needs. Pay Rate: $40/hourly Application Materials: Please submit the following materials: Résumé Cover letter Writing sample (optional) Equal Opportunity Statement MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diversity Inclusion Statement At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.

Harvey36 дн назад

Global CX Workforce Manager

Location: Remote; London; San Francisco; New York; Dublin Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey’s Customer Experience team provides 24/7 support across AMER, EMEA, and APAC. As Harvey expands across customer segments and regions, the volume, location, and nature of that work will continue to change. At the same time, we are reshaping how much capacity we need and where we need it at rapid speed. The Global CX Workforce Manager will build and own the workforce-planning function for our global support organization. You will translate customer growth and operational changes into clear forecasts, staffing plans, schedules, and investment recommendations, protecting our service-quality bar while ensuring we deploy capacity responsibly. This is a hands-on builder role. You will establish the models, metrics, tools, and operating cadence yourself, then evolve them as the organization scales. Regional managers will continue to own their people, quality, and day-to-day execution; you will provide the global planning framework that allows those teams to operate as one connected organization. WHAT YOU’LL DO - Own demand and capacity forecasts across regions, shifts, customer segments, issue types, and support channels. Translate ticket volume, active handle time, service-level targets, occupancy, shrinkage, schedule adherence, time off, and new-hire ramp into clear staffing requirements. - Build and own the model that turns company trajectory into a defensible view of CX capacity, drawing on revenue and customer projections, product launches, regional expansion, and seasonality. Make that model an input to company planning rather than a downstream consumer of it. - Lead weekly, monthly, and quarterly capacity reviews, clearly explaining forecast changes, coverage gaps, assumptions, and recommended actions. - Establish global scheduling standards covering shift allocation, PTO, holidays, weekends, on-call coverage, and business continuity in partnership with regional managers. - Create scenario plans that show when, where, and at what level Harvey should hire, cross-train, change schedules, or redeploy existing capacity. Recommend the option that best balances customer impact, employee sustainability, speed, and cost. - Measure the capacity impact of AI and operational investments, including chatbot, routing improvements, provisioning automation, and evolving team responsibilities. Identify the operational changes that increase throughput or flexibility without lowering the bar for accuracy, professionalism, QA, or customer satisfaction. - Support the launch and ramp of new locations and staffing models through cohort planning, readiness criteria, and post-launch performance reviews. - Define consistent workforce metrics and partner with Data, Finance, People, Enablement, and GTM Operations to establish reliable reporting and dashboards. - Evaluate and implement workforce-management tooling as the organization’s complexity grows. WHAT YOU HAVE - 7+ years of experience in workforce management, capacity planning, support operations, or a related discipline. - Experience building or materially redesigning a workforce-planning function, not only operating within an established system. - Experience supporting a 24/7, multi-region operation with asynchronous ticket-based work; experience beyond traditional voice contact-center planning is important. - A track record of building useful models from incomplete or rapidly changing data and improving their accuracy over time. - Strong analytical skills and hands-on fluency with spreadsheets, reporting tools, and workforce data. Experience with SQL, BI tools, Zendesk, or workforce-management platforms is strongly preferred. - The judgment to distinguish a temporary coverage problem from a structural headcount need, and to recommend action before service quality deteriorates. - Experience measuring how automation, AI, self-service, and workflow changes affect staffing demand and productivity. - Strong cross-functional leadership skills and the ability to drive consistent global operating practices through regional leaders without owning their teams directly. - Excellent written and verbal communication, with the ability to turn complex assumptions and tradeoffs into concise recommendations for executives. NICE TO HAVE - Experience planning workforce capacity across enterprise, mid-market, and SMB customer segments. - Experience supporting a rapidly growing SaaS or AI company where historical demand is not yet predictable. - Familiarity with support quality, enablement, routing, and escalation programs in addition to core workforce management. "This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin” COMPENSATION $120,900 - $181,300 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Fanatics Betting & Gaming37 дн назад

People Analyst

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Summary Delivers timely, high-quality people reporting and analysis, handling core tasks with limited direction. Owns recurring and ad hoc reporting, keeps People Analytics dashboards accurate and current, and prepares clean, compliant datasets for deeper analysis. Works in FBG's HRIS data environment (Snowflake and Oracle HCM) to catch data issues early and see them through to resolution. The work directly supports People team goals, partnering across the People team, IT, and the Data team. Key Responsibilities Reporting & Data Delivery Complete and track ad hoc and state/regulatory reporting requests, working independently on routine reporting and meeting agreed timelines. Pull and build reports in Oracle HCM (OTBI) to support People team requests Maintain a clear log of recurring reports, owners, and delivery cadence Complete analysis for People team metrics i.e. attrition, headcount trends, etc Dashboards & Self-Serve Tools Handle updates and maintenance for People Analytics dashboards, currently in Streamlit in Snowflake Take on more advanced dashboard development under guidance from the People Analytics and DSEA teams AI Enablement Use approved AI tools such as Claude to speed up everyday work, including drafting queries, documenting processes, and summarizing findings Explore new AI capabilities in Snowflake and the broader People tech stack, and share what you learn with the team Build automations and process improvements using available AI tools, with guidance from the larger AI enablement and People Analytics team Validate AI-generated output and follow FBG's AI use guidelines before sharing work Data Preparation, Quality & Privacy Prepare data for advanced analysis, including combining large datasets from multiple sources, cleaning and validating data Follow FBG's people data privacy and security standards, including state and international compliance Flag data discrepancies to People Analytics and People Operations, and track each issue through to resolution Team Contribution & Communication Share findings clearly and concisely with People team partners, including non-technical audiences Identify opportunities to improve reporting processes and share them with the team Support peers by sharing knowledge and helping stakeholders understand what the data shows Qualifications Required 3+ years of experience in an analytics role, ideally within a People team Proficiency with SQL and experience working in a cloud data warehouse such as Snowflake Experience with a data visualization tools (Streamlit, Sigma, Tableau, Power BI, or similar) Familiarity with team member lifecycle metrics such as headcount, attrition, hiring, internal mobility, and engagement Experience handling sensitive or confidential data with care and strong attention to detail Ability to clearly define routine and non-routine data problems and explore solutions Clear, concise communicator who can explain data to non-technical audiences Experience balancing multiple priorities in a fast-paced environment, in partnership with your manager Collaborative, proactive, and growth-minded Preferred Bachelor's degree in a relevant field such as Mathematics, Statistics, Engineering, Computer Science, or Industrial/Organizational Psychology, or equivalent work experience Experience with Python, R, or similar Working knowledge of basic statistical concepts Experience with HR systems such as Oracle HCM/OTBI, Greenhouse, Qualtrics, learning management systems (LMS), and performance management platforms Comfort using AI tools such as Claude to speed up analysis, documentation, or reporting workflows Familiarity with Git or version control Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $53,000 — $80,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Temporal38 дн назад

Senior Professional Services Engineer - East

Location: Boston, Massachusetts; Miami, Florida; Philadelphia, Pennsylvania; Raleigh, North Carolina; New York, New York Workplace: Remote ROLE SUMMARY Temporal customers are building some of the most critical, reliability-sensitive systems in production. They choose Temporal to move faster, ship with confidence, and operate durable workflows at scale. As a Senior Professional Services Engineer, you will help customers and partners move from design to production-ready execution quickly and safely. You will establish strong delivery patterns, operational standards, and enablement that scale across teams and environments (cloud and self-hosted). This is a delivery-focused role centered on making systems work in the real world, and leaving customers better equipped than when you arrived. WHAT YOU’LL DO - Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams - Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning - Identify and remove early activation blockers before they become escalations - Help customers stand up and operate Temporal Server in production, including self-hosted environments - Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning - Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server - Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements - Lead hands-on workshops and training that enable customer and partner engineers to operate safely and independently - Own complex technical delivery issues end-to-end, partnering with Support and Platform Architects to reduce escalations to Engineering - Provide actionable product and engineering feedback based on real-world implementation patterns and failure modes WHAT YOU’LL BRING - Experience delivering and operating production systems where reliability and incident response matter - Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety - Hands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript - Experience deploying and operating production services in cloud and or self-hosted environments - Ability to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning - Comfort working directly with customers in high-stakes delivery moments, with a calm and credible approach - Strong debugging skills and ability to navigate ambiguity and messy real-world constraints - Ability to teach and enable other engineers, not just deliver the work directly NICE TO HAVE - Experience with workflow orchestration systems, distributed task processing, or durable execution concepts - A track record of building observability programs, including dashboards, alerting strategies, and operational maturity models - Proven ability to create reusable reference architectures, templates, or internal enablement programs - Strong partnership skills to collaborate with product and engineering teams and translate field learnings into roadmap improvements - Background in working with partners or services delivery models at scale Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Fanatics Betting & Gaming38 дн назад

Senior Director, Content & Social

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. We're hiring a Senior Director, Content & Social to build and run the organization responsible for winning mindshare. This leader owns the full portfolio: original content production, creator partnerships, community/discourse channels (X, Discord, Reddit), and the paid amplification layer that supports all of it. What You'll Own Strategy & Measurement Own the scoreboard: connect content/social performance (reach, non-follower reach, engagement) to unaided awareness and be fluent enough in both content and commercial metrics to defend that investment Build and maintain competitive benchmarking (share of voice, response time, engagement on comparable content) against the fastest-moving players in our space Manage a mix of FTEs and agency partners - know when to build in-house vs. buy. Build the business case for incremental investment (staff, production, paid media, talent) using content and commercial metrics side by side. You should be as comfortable defending a budget ask to a CFO-minded stakeholder as you are giving creative notes Manage an annual portfolio across production, talent, paid boosting, and staffing Content Engine Scale original content output with a defined static/video mix) without sacrificing quality or brand distinctiveness Build repeatable, sustained formats (not one-offs) grounded in customer psychology and use our core differentiators as recurring proof points where applicable Creator & Talent Run a volume-based creator program alongside our signature talent partnerships, sourcing and vetting creators for fit, risk, and commercial upside Own the function end to end: briefs, approvals, agency management, and roster development Real-Time & Competitive Response Build and run the real-time response playbook across platforms Build a programmatic publishing + paid amplification engine triggered by performance thresholds What You'll Bring 10+ years in social/content leadership, ideally with direct experience in sports, betting, gaming, or a comparably fast-moving, discourse-heavy category (streaming news, culture media, or a "newsroom-speed" digital brand). A track record of building or scaling a content/social org from a small existing team into a larger, structured operation Fluency in both content metrics (reach, engagement, non-follower reach, share of voice) and commercial outcomes (handle, awareness, LTV) and the ability to translate between the two for executive audiences Fluency in X, Discord, and reddit as discourse platforms Experience managing creator programs at volume (sourcing, vetting, negotiating, briefing) rather than one-off influencer campaigns Comfort operating in regulated/compliance-heavy content environments (gaming, finance, alcohol, or similar) is a strong plus A point of view on sports + cultural discourse sufficient to hire and direct a team that can operate credibly in both dimensions Direct people management experience - this role builds and leads a team of 10+ across FTEs and agency/contractor partners. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $210,000 — $260,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Fanatics Betting & Gaming38 дн назад

Director, Social Growth - Fanatics Sports

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. We're hiring a Director, Social Growth to own the flywheel connecting creator and organic content to paid amplification for Fanatics Sports & Casino. This role manages the creator program, the clipping/production pipeline that turns long-form and creator content into distributable short-form assets, and the boosting layer that scales what's working, backed by a measurement practice tight enough to prove the flywheel is actually working. What You'll Own Social Growth Flywheel (Paid + Organic) Own the end-to-end flywheel: organic and creator content performance feeds boosting decisions, and boosting data feeds back into what gets produced next Run boosting across owned, creator, and aggregate accounts, prioritizing spend against content already showing organic traction Set and manage the paid boosting budget, forecasting spend against content calendar and moment-driven opportunities Clipping & UGC Production Own production of clipped and UGC-style creative: sourcing, cutting, and packaging long-form and creator content into distributable short-form assets Set the clipping pipeline and production standards (turnaround time, format specs) to keep pace with real-time content opportunities Own UGC creative production end to end: briefs, sourcing, and quality standards for user-generated and creator-style content Managing creator agency relationships Own the creator roster architecture across different tiers, mapped to Fanatics Sports & Casino and Fanatics App brand mandates Set the threshold and criteria for which creator and clipped content qualifies for paid amplification support Measurement & Analytics Own the measurement practice for the full flywheel: reach, non-follower reach, engagement, share of voice, and CPM efficiency against benchmark, reported with rigor, not just directionally Build and maintain a clean, defensible read connecting flywheel activity (clipping, boosting, creator content) to unaided awareness and brand favorability lift Report media efficiency in CPM terms against category benchmarks and bring the same rigor to clipping and UGC output (volume, velocity, and performance by format) Team Leadership & Cross-Functional Coordination Manage the Senior Manager, Content Amplification as a direct report, setting quarterly flywheel priorities Partner with Programming on which moments warrant proactive clipping, boosting, or creator activation Coordinate with Platform Strategy and Content Lead to keep flywheel output aligned with platform-specific formats and brand voice What You'll Bring 8-10 years across creator/influencer marketing, paid social, or performance-driven content growth, ideally in sports, betting, gaming, or a comparably fast-moving category Direct experience running a paid + organic growth flywheel: knowing when to boost, what to clip, and how to read the data connecting the two Fluency in measurement and analytics: comfortable owning a scoreboard (reach, engagement, CPM, share of voice) and defending it to both creative and commercial stakeholders Experience managing UGC or clipped content production, including sourcing, format standards, and turnaround expectations Direct experience negotiating creator/talent contracts, usage rights, and exclusivity terms Direct people management experience Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $166,000 — $230,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Все вакансии в одном месте - страница 3 · Job Hunters

89 вакансий по запросу «Pennsylvania»Сначала свежие

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Director of Operations - Transmission & Distribution - Michels Power, Inc.

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Michels Corporation23 дн назад

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Chainalysis24 дн назад

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Fanatics Betting & Gaming30 дн назад

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Fanatics Betting & Gaming35 дн назад

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Fanatics Betting & Gaming35 дн назад

Senior Growth Manager - Generosity & Flowthrough

MEMX36 дн назад

Legal Intern, Summer 2027 (Hybrid, NYC)

Harvey36 дн назад

Global CX Workforce Manager

Fanatics Betting & Gaming37 дн назад

People Analyst

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Summary Delivers timely, high-quality people reporting and analysis, handling core tasks with limited direction. Owns recurring and ad hoc reporting, keeps People Analytics dashboards accurate and current, and prepares clean, compliant datasets for deeper analysis. Works in FBG's HRIS data environment (Snowflake and Oracle HCM) to catch data issues early and see them through to resolution. The work directly supports People team goals, partnering across the People team, IT, and the Data team. Key Responsibilities Reporting & Data Delivery Complete and track ad hoc and state/regulatory reporting requests, working independently on routine reporting and meeting agreed timelines. Pull and build reports in Oracle HCM (OTBI) to support People team requests Maintain a clear log of recurring reports, owners, and delivery cadence Complete analysis for People team metrics i.e. attrition, headcount trends, etc Dashboards & Self-Serve Tools Handle updates and maintenance for People Analytics dashboards, currently in Streamlit in Snowflake Take on more advanced dashboard development under guidance from the People Analytics and DSEA teams AI Enablement Use approved AI tools such as Claude to speed up everyday work, including drafting queries, documenting processes, and summarizing findings Explore new AI capabilities in Snowflake and the broader People tech stack, and share what you learn with the team Build automations and process improvements using available AI tools, with guidance from the larger AI enablement and People Analytics team Validate AI-generated output and follow FBG's AI use guidelines before sharing work Data Preparation, Quality & Privacy Prepare data for advanced analysis, including combining large datasets from multiple sources, cleaning and validating data Follow FBG's people data privacy and security standards, including state and international compliance Flag data discrepancies to People Analytics and People Operations, and track each issue through to resolution Team Contribution & Communication Share findings clearly and concisely with People team partners, including non-technical audiences Identify opportunities to improve reporting processes and share them with the team Support peers by sharing knowledge and helping stakeholders understand what the data shows Qualifications Required 3+ years of experience in an analytics role, ideally within a People team Proficiency with SQL and experience working in a cloud data warehouse such as Snowflake Experience with a data visualization tools (Streamlit, Sigma, Tableau, Power BI, or similar) Familiarity with team member lifecycle metrics such as headcount, attrition, hiring, internal mobility, and engagement Experience handling sensitive or confidential data with care and strong attention to detail Ability to clearly define routine and non-routine data problems and explore solutions Clear, concise communicator who can explain data to non-technical audiences Experience balancing multiple priorities in a fast-paced environment, in partnership with your manager Collaborative, proactive, and growth-minded Preferred Bachelor's degree in a relevant field such as Mathematics, Statistics, Engineering, Computer Science, or Industrial/Organizational Psychology, or equivalent work experience Experience with Python, R, or similar Working knowledge of basic statistical concepts Experience with HR systems such as Oracle HCM/OTBI, Greenhouse, Qualtrics, learning management systems (LMS), and performance management platforms Comfort using AI tools such as Claude to speed up analysis, documentation, or reporting workflows Familiarity with Git or version control Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $53,000 — $80,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Temporal38 дн назад

Senior Professional Services Engineer - East

Fanatics Betting & Gaming38 дн назад

Senior Director, Content & Social

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. We're hiring a Senior Director, Content & Social to build and run the organization responsible for winning mindshare. This leader owns the full portfolio: original content production, creator partnerships, community/discourse channels (X, Discord, Reddit), and the paid amplification layer that supports all of it. What You'll Own Strategy & Measurement Own the scoreboard: connect content/social performance (reach, non-follower reach, engagement) to unaided awareness and be fluent enough in both content and commercial metrics to defend that investment Build and maintain competitive benchmarking (share of voice, response time, engagement on comparable content) against the fastest-moving players in our space Manage a mix of FTEs and agency partners - know when to build in-house vs. buy. Build the business case for incremental investment (staff, production, paid media, talent) using content and commercial metrics side by side. You should be as comfortable defending a budget ask to a CFO-minded stakeholder as you are giving creative notes Manage an annual portfolio across production, talent, paid boosting, and staffing Content Engine Scale original content output with a defined static/video mix) without sacrificing quality or brand distinctiveness Build repeatable, sustained formats (not one-offs) grounded in customer psychology and use our core differentiators as recurring proof points where applicable Creator & Talent Run a volume-based creator program alongside our signature talent partnerships, sourcing and vetting creators for fit, risk, and commercial upside Own the function end to end: briefs, approvals, agency management, and roster development Real-Time & Competitive Response Build and run the real-time response playbook across platforms Build a programmatic publishing + paid amplification engine triggered by performance thresholds What You'll Bring 10+ years in social/content leadership, ideally with direct experience in sports, betting, gaming, or a comparably fast-moving, discourse-heavy category (streaming news, culture media, or a "newsroom-speed" digital brand). A track record of building or scaling a content/social org from a small existing team into a larger, structured operation Fluency in both content metrics (reach, engagement, non-follower reach, share of voice) and commercial outcomes (handle, awareness, LTV) and the ability to translate between the two for executive audiences Fluency in X, Discord, and reddit as discourse platforms Experience managing creator programs at volume (sourcing, vetting, negotiating, briefing) rather than one-off influencer campaigns Comfort operating in regulated/compliance-heavy content environments (gaming, finance, alcohol, or similar) is a strong plus A point of view on sports + cultural discourse sufficient to hire and direct a team that can operate credibly in both dimensions Direct people management experience - this role builds and leads a team of 10+ across FTEs and agency/contractor partners. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $210,000 — $260,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Fanatics Betting & Gaming38 дн назад

Director, Social Growth - Fanatics Sports

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. We're hiring a Director, Social Growth to own the flywheel connecting creator and organic content to paid amplification for Fanatics Sports & Casino. This role manages the creator program, the clipping/production pipeline that turns long-form and creator content into distributable short-form assets, and the boosting layer that scales what's working, backed by a measurement practice tight enough to prove the flywheel is actually working. What You'll Own Social Growth Flywheel (Paid + Organic) Own the end-to-end flywheel: organic and creator content performance feeds boosting decisions, and boosting data feeds back into what gets produced next Run boosting across owned, creator, and aggregate accounts, prioritizing spend against content already showing organic traction Set and manage the paid boosting budget, forecasting spend against content calendar and moment-driven opportunities Clipping & UGC Production Own production of clipped and UGC-style creative: sourcing, cutting, and packaging long-form and creator content into distributable short-form assets Set the clipping pipeline and production standards (turnaround time, format specs) to keep pace with real-time content opportunities Own UGC creative production end to end: briefs, sourcing, and quality standards for user-generated and creator-style content Managing creator agency relationships Own the creator roster architecture across different tiers, mapped to Fanatics Sports & Casino and Fanatics App brand mandates Set the threshold and criteria for which creator and clipped content qualifies for paid amplification support Measurement & Analytics Own the measurement practice for the full flywheel: reach, non-follower reach, engagement, share of voice, and CPM efficiency against benchmark, reported with rigor, not just directionally Build and maintain a clean, defensible read connecting flywheel activity (clipping, boosting, creator content) to unaided awareness and brand favorability lift Report media efficiency in CPM terms against category benchmarks and bring the same rigor to clipping and UGC output (volume, velocity, and performance by format) Team Leadership & Cross-Functional Coordination Manage the Senior Manager, Content Amplification as a direct report, setting quarterly flywheel priorities Partner with Programming on which moments warrant proactive clipping, boosting, or creator activation Coordinate with Platform Strategy and Content Lead to keep flywheel output aligned with platform-specific formats and brand voice What You'll Bring 8-10 years across creator/influencer marketing, paid social, or performance-driven content growth, ideally in sports, betting, gaming, or a comparably fast-moving category Direct experience running a paid + organic growth flywheel: knowing when to boost, what to clip, and how to read the data connecting the two Fluency in measurement and analytics: comfortable owning a scoreboard (reach, engagement, CPM, share of voice) and defending it to both creative and commercial stakeholders Experience managing UGC or clipped content production, including sourcing, format standards, and turnaround expectations Direct experience negotiating creator/talent contracts, usage rights, and exclusivity terms Direct people management experience Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $166,000 — $230,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

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