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Location: Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Security Operations Center Location: Remote Australia Compensation Range: $180,000 to $215,000 AUD base plus bonus and equity. What You’ll Do: As our Principal SOC Analyst in Australia, you're the most senior technical voice on the APAC SOC floor, working Monday to Friday. You'll take ownership of the hardest intrusions, turn what the floor sees every day into durable detection and product improvements, and raise the bar for every analyst around you. You'll lead by example as a cultural driver for the team, and you'll help build our Human Led Agentic SOC, where agents handle volume and humans own quality. You'll work closely with Product, Product Research and Detection Engineering & Threat Hunting. We'll also support you in publishing your research through Huntress blogs, webinars and conference talks. Responsibilities: Own complex, multi-host intrusions end to end, from triage through forensic timelining, root cause and remediation, across endpoint, identity (Microsoft 365 / Google Workspace) and SIEM telemetry Act as the SOC's technical partner to Product, Product Research and DE&TH: turn recurring floor pain points into lasting detection, suppression and product fixes rather than workarounds Perform advanced static and dynamic malware analysis, research emerging tradecraft, and publish findings through Huntress content Find repeatable investigation patterns and toil, then design, build and maintain both automation and human-led agentic workflows with Workflow Engine owners, Product and Engineering, with inline QC/QA built in from the start Own quality on the floor: grade AI agent and analyst output, trace misses to their root cause and fix them at the source, and act as final technical reviewer on detection tuning, suppression decisions and high-impact incident reports Provide technical leadership and mentoring across every level of the team: set investigation standards, run case reviews, ride-alongs and knowledge sessions, advise the Senior Manager on SOC direction, and help assess candidates in the hiring process Be a cultural driver for the team: model Give a $hit, Warrior Spirit and Outcome-Obsessed, keep a low-ego, share-everything team culture, and champion the “agents handle volume, humans own quality” mindset Handle threat-related escalations from SOC Support, writing clear explanations of complex activity and its business risk for technical and non-technical audiences What You Bring To The Team: 6+ years in SOC, Incident Response, DFIR or MDR roles, including leading multi-host intrusion investigations Deep knowledge of attacker tradecraft across MITRE ATT&CK (credential access, lateral movement, persistence, defense evasion, living-off-the-land) and how to detect it Deep forensic and investigation experience across Windows, macOS and Linux Strong cloud identity investigation and remediation experience in Microsoft 365 / Entra ID and Google Workspace Advanced static and dynamic malware analysis, including extracting IOCs and determining capability and intent Strong enterprise Windows administration (Active Directory, Group Policy, PowerShell, domain trusts) and core networking knowledge Strong hands-on AI skills: daily use of tools such as Claude and Codex for analysis, research and building automation and agentic workflows (Python, PowerShell or similar), with sound judgment about validating their output Understanding of inline quality delivery: building QC/QA into workflows as they run (quality gates, statistical sampling, drift detection and regression testing) rather than relying on after-the-fact review Proven technical leadership and mentoring: you've raised the standard of a team, not just your own work, and you explain complex findings clearly in writing and verbally Preferred Qualifications: Published research, blogs, conference talks or open-source security tooling Detection engineering experience: writing and tuning detections and SIEM queries Investigations in other cloud platforms such as Azure, AWS or GCP Previous MSP/MSSP/MDR experience and familiarity with RMM tools What We Offer: Fully remote work At least one annual trip to the US for Summer Summit, with additional local events in Australia! New starter home office set up reimbursement ($800 AUD) 12 weeks paid parental leave for both primary and secondary carers Monthly digital allowance for personal phone and internet costs ($185 AUD) Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) Subsidised private health insurance through our preferred provider Stock options for all full-time employees Access to the BetterUp platform for coaching, personal, and professional growth People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply. Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: British Columbia Workplace: OnSite We have an immediate opening and are excited to find the right candidate to join our team. The IT Support Engineer II is a key member of our IT team, responsible for supporting and maintaining Safe Software’s internal technology environment. You’ll troubleshoot hardware, software, and network issues, manage Windows and macOS devices, and help maintain and improve our cloud infrastructure, with a particular focus on AWS. Your time will be split between employee support and infrastructure, projects, and automation. On a typical day, you might resolve a laptop issue, configure a new device, update permissions in AWS, and work on a migration or script that makes a recurring task more efficient. You’ll collaborate with colleagues across departments to understand their technology needs and deliver practical solutions. Working alongside your IT teammates, you’ll share knowledge, contribute to best practices, and take ownership of improvements that make our systems and services more reliable and effective. ABOUT THE TEAM Safe Software’s IT team supports the systems and services that keep our organization connected and productive. From managing cloud infrastructure and employee devices to resolving technical issues and building automations, we help teams use technology effectively. We work collaboratively, share knowledge freely, and are always looking for ways to improve how we do things. WHAT YOU’LL BE DOING - Troubleshooting and resolving advanced hardware, software, and network issues - Configuring, maintaining, and updating IT systems and infrastructure, including AWS cloud environments - Deploying and managing employee devices using mobile device management (MDM) tools - Developing and maintaining Bash, shell, or Python scripts to automate tasks and improve IT processes - Supporting the deployment and management of new technologies and IT projects - Providing responsive and effective technical support to employees via multiple channels - Documenting and tracking issues, solutions, and system updates - Collaborating with other departments to understand and support their IT needs - Identifying and implementing improvements to IT services and support processes - Participating in internal training and contributing to knowledge-sharing within the IT team - Staying current with new tools, practices, and IT trends WHAT WE’RE LOOKING FOR Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following: EDUCATION & CERTIFICATIONS: - A degree in Information Technology, Computer Science, or a related field - Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are an asset EXPERIENCE: - At least 3 years in IT support or a similar technical role. - Hands-on experience supporting and administering AWS cloud environments. - Experience with mobile device management (MDM) tools. SKILLS: - Proficiency in troubleshooting complex IT issues across hardware, software, and networks. - Experience with Windows and macOS operating systems, including system administration and network configuration. - Scripting experience with Bash, shell, or Python. - Strong communication skills for supporting users with varying technical backgrounds. - Analytical thinking and problem-solving skills. - Ability to manage tasks independently and contribute to team solutions. ADDITIONAL ASSETS: - Experience with Azure, Oracle Cloud Infrastructure (OCI), or Google Cloud Platform (GCP). - Experience administering Google Workspace. - Experience with virtualization platforms such as Proxmox or VMware vSphere. - Experience with Linux operating systems. - Experience with infrastructure as code tools such as Terraform or AWS CloudFormation. - Experience using AI tools in support workflows. SOFT SKILLS: - Collaborative, curious, and proactive. - Committed to continuous learning and service improvement. - Empathetic and able to explain technical concepts clearly and respectfully. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you're also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team!   ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico Technical Support Engineer I Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. About the Role This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers. What You’ll Do Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products. Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills. Manage escalations received from the account administration team and other groups. Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support. Troubleshoot a variety of integrations. Act as a technical resource to the CSM and other sales teams. Conduct detailed investigation of reported “Bugs” to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version). Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management. Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles. Provide Integration Training to the team via “Get Familiar With” meetings. Track issues using task management systems like JIRA. Monitor Backblaze infrastructure outages and alerts (Sev-1 through Sev-4). Utilize advanced technical knowledge of Backblaze Products (Backup/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)). Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng). The Right Fit Experience in customer-facing technical support. Foundational understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell). Competence and familiarity with technical concepts involving networking and filesystems. Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce). Ability to learn new technologies quickly and a drive for personal development. Experience with API usage and Python familiarity (installation and use). Comfortable with AI Agents and Tools to enhance productivity. Minimum 2-3 years of experience. Nice to Have Expertise/experience with text shells (PowerShell, Bash, and Terminal). Scripting and automation experience or familiarity. Backblaze Backup troubleshooting expertise, including error codes, Bztransmit errors, and installation errors. Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS. General knowledge of internet protocols, computing, data collection, and analysis. Familiarity with data visualization tools (OpenSearch and Grafana). At this point, we hope you’re feeling excited about the job description you’re reading. Even if you don’t meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We’re eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Задачи: — Оценивать ответы ИИ на запросы в области финансов, указывать нейросети на явные и скрытые ошибки — Сравнивать ответы на финансовую тематику и выбирать из них наиболее точный и обоснованный — Определять качество источника, на который опирается ИИ для ответа на запрос — Создавать эталонные ответы с помощью нейросети Требования: — Высшее образование в сфере экономики, финансов или смежных дисциплин — Опыт работы в финансовой сфере от двух лет — Владение английским языком на уровне, достаточном для чтения научных статей — Умение оценивать качество и надежность источников в сфере финансов — Способность легко переключаться между разными задачами, нормально относиться к обсуждениям и конструктивной критике Условия: — Полная или частичная занятость — Удалённая работа — Удобный график, который формируется самостоятельно — Максимальный доход при полной занятости с учётом премии по KPI — до 188 000 рублей на руки — Возможности роста и развития — Онлайн-консультации врачей и страхование от несчастных случаев (доступны через 3 и 6 месяцев соответственно) — Скидки от партнёров и на продукты Яндекса Для работы необходимы: — Компьютер с Windows 10 или macOS 12 и выше — Смартфон или планшет с Android 10 или iOS 15.0 и выше — Стабильное интернет-соединение со скоростью не менее 20 Мбит/с

Location: Санкт-Петербург Приглашаем опытного специалиста присоединиться к команде информационной безопасности банка. Тебя ждут задачи по контролю доступа к информационным ресурсам и автоматизированным системам, аудиту полномочий и обеспечению безопасности ИТ-инфраструктуры — возможность применять экспертизу и участвовать в защите критически важных систем банка. Обязанности ### Что нужно делать: * взаимодействовать с подразделениями банка и внешними организациями по направлению отдела * согласовывать запросы, заявки и шаблоны на предоставление логического доступа в ИТ-инфраструктуре в соответствии с ВНД процесса управления доступом к информационным ресурсам * проводить проверки по выявлению фактов превышения прав доступа к АС и по блокировке учетных записей уволившихся сотрудников в соответствии с утвержденными планами и ВНД * проводить аудит соответствия полномочий сотрудников ДЗО, КП, ДБ утвержденным планам и ВНД процесса управления доступом * согласовывать и контролировать доступ к внешним носителям информации (ВНИ) в соответствии с ВНД КБ * обрабатывать обращения пользователей по входящим письмам, задержанным системой защиты почтового обмена * проводить аудит соответствия Active Directory политике именования объектов, корректности и полноты заполнения атрибутов * подготавливать презентации и материалы к статусам и иным встречам по распоряжению руководства. Требования ### Мы ждем, что ты: * имеешь высшее образование, желательно в области информационной безопасности или ИТ * имеешь опыт работы от 1 года * знаешь основы программирования на Python и принципы построения автоматизированных и информационных систем * обладаешь базовыми знаниями в области баз данных и владеешь SQL * понимаешь и имеешь опыт работы с журналами событий Windows, macOS, знание ключевых идентификаторов событий, связанных с безопасностью * понимаешь архитектуру компонентов и принципов работы Active Directory * имеешь навыки анализа безопасности конфигурации AD: аудит настроек GPO, прав доступа пользователей и групп, делегирования и др. * знаешь протоколы аутентификации: NTLM, Kerberos, LDAP(s) * понимаешь стек TCP/IP и ключевых сетевых протоколов: DNS, DHCP, HTTP/S, SMB, RDP, SSH, FTP и др. * понимаешь основы сетевой безопасности: файрволлы, VPN, прокси и др. * знаешь фреймворков кибербезопасности: MITRE ATT&CK, Kill Chain, NIST CSF * имеешь навыки работы с SIEM-платформами * умеешь применять инструменты искусственного интеллекта в работе * понимаешь модели разграничения доступа и принцип наименьших привилегий * умеешь анализировать матрицы доступа * знаком с системами класса IDM/IGA * владеешь английским языком. Условия ### Что мы предлагаем: * стабильный оклад, годовой бонус * офисный формат работы в Санкт-Петербурге: IT Хаб Сбера, Уральская, д.1 (ст.метро Василеостровская/Спортивная) * график работы: 2/2 или 5/2 c (только офис) * официальное оформление с первого дня * уникальную систему онлайн обучения Сбера для карьерного развития и роста * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * расширенный ДМС и льготное страхование для семьи * подписку Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

Обеспечение бесперебойной работы оборудования в зоне ответственности отдела ИТ (компьютеры, принтеры, сетевое оборудование и т.п.); Подготовка рабочего места (настройка ПК, выдача доступов);

участием в процессах и решениях сложных и средних задач; формированием обратной связи по задачам/функционалу/методикам;

We are seeking Patient Support Specialists (PSS) who are the first point of contact for patients in our virtual clinic and play a critical role in ensuring smooth, timely, and high-quality care delivery. Serve as the central coordinator for multiple care teams at once, ensuring patients are connected with the right clinician at the right time.

Location: Remote Workplace: Remote About Prefect Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents. In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world. We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration. THE ROLE In August, Dagster and Prefect became one company. Behind the scenes, that left us with two of nearly everything: two SOC 2 programs, two ways of managing laptops, overlapping tools and accounts, and a long list of tools that each need one clear owner. We're hiring a Security & IT Operations Engineer to turn all of it into one setup that runs well and gets easier to run every quarter. You'll own the day-to-day of our security compliance program and our corporate IT. You'll report to our Security & Systems Lead as the first hire on this new team. Our customers are enterprise data, infrastructure, ML and AI teams, and our products run code inside their data infrastructure. AI has made attacks cheap and fast, so customers look hard at how we protect them, and a well-run security and compliance program is a big part of our answer. You won’t be pushing security uphill here. More engineers volunteered for our new Security Guild than its first sprint had room for. Building on both companies’ existing security work, the guild is implementing shared product security tools and consistent vulnerability management and incident response processes across Prefect and Dagster. That commitment is helping us stay ahead of AI-accelerated attacks. You’ll enjoy this role if you like a mix of hands-on work and longer-term improvements, and want a meaningful say in how our IT and compliance programs run. WHAT YOU’LL OWN - Run day-to-day compliance. Keep SOC 2 controls, evidence collection, access reviews, policy acknowledgments and training on track. Work directly with auditors and control owners, and follow findings through to resolution. - Help consolidate our compliance programs. With our team lead and consultant, choose a GRC platform and set up both programs. Help adapt control descriptions across environments and design activities that minimize manual work. - Own corporate IT. Run Google Workspace and our SaaS apps, handle onboarding and offboarding with People Operations, and manage our Mac fleet in Rippling. Help employees with laptop and access issues, and improve the setup as you learn where people get stuck. - Improve access management. Work with our identity partner on how access is requested, approved, granted and removed. Own the daily processes and keep them documented. - Protect corporate systems. Manage macOS and application updates, investigate endpoint alerts, and track vulnerabilities through remediation. Verify fixes and participate in phishing and other corporate incident response with our team lead. - Automate repetitive work. Use scripts, APIs, workflow tools or AI to reduce manual IT and compliance tasks and make common requests self-service. Recently completed projects include consolidating Mac device management into Rippling, running access reviews that support both SOC 2 programs, and working with teams to assign tool owners and retire duplicates. WHERE THE ROLE CAN GROW We’re building the Security & Systems function for the combined company, and this role will help shape it. Starting with ownership of day-to-day IT and compliance, you can grow toward broader security operations and engineering—including vulnerability management, corporate incident response, and corporate security engineering—or toward risk management and AI governance. The direction will depend on your strengths, interests, and the company’s needs, with opportunities to take on more program ownership and planning as the function develops. WHAT YOU’LL BRING We’re looking for hands-on IT and compliance experience, practical technical judgment, and the ability to take ownership. Your experience may be deeper in one area, but you should be comfortable across both. - You’ve owned recurring SOC 2 activities and worked directly with external auditors, or bring auditing experience. You understand how controls work, what evidence demonstrates they’re operating, and how to adapt them across systems and teams. - You’ve administered and secured corporate IT systems, including account management, onboarding/ offboarding and Macs managed through an MDM. You’re comfortable with patching, endpoint alerts, remediation tracking, phishing or suspicious account activity, and helping employees troubleshoot problems. - You’re comfortable automating recurring tasks with scripts, APIs, workflow tools or AI, and can explain something you’ve built. A small, useful improvement is a good example. - You drive work across teams: establish owners and deadlines, work through blockers, and follow through until tasks are completed and documented. You know when to resolve something yourself and when to escalate. NICE TO HAVE - Experience with Google Workspace, Rippling, or a GRC platform such as Vanta, Drata or Thoropass. - Familiarity with SSO, SCIM provisioning or other ways to automate account access. - Experience helping implement or migrate an IT or compliance system, or improving a process that involved several teams. WHO THIS ROLE IS NOT FOR - You’re looking to leave hands-on IT support behind. Helping someone with a laptop or access problem is part of the job, alongside larger projects and automation work. - You need a settled, fully documented environment from day one. We’re still bringing two companies’ systems together, and you’ll help work out how the combined setup should run. WHAT YOU'LL GET IN RETURN: Base Salary Ranges: - San Francisco Bay Area and NYC metro: $165,000 - $219,000 - Washington, D.C., Boston, LA metro and Seattle: $150,000 - $194,000 - Denver, Chicago, Atlanta and all other US metros: $149,000 - $193,000 Actual base salary within each range depends on the candidate's location, experience, and qualifications. Equity and benefits are not included in the range above. Your recruiter can share more about the salary range for your preferred location during the hiring process. Perks and Benefits: - Remote-first team with flexible-first culture - Equity Stock Options - 401(k) with 5% company match (vests immediately!) - Unlimited PTO - Medical, Dental and Vision insurance - Generous Parental Leave - Life Insurance and Disability benefits - $800/month remote work stipend And that's just the start — for more info check out our benefits and perks on our careers page. BELONGINGNESS AT PREFECT: Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community. Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form. EQUAL OPPORTUNITY AT PREFECT: Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws. Delaney is a real live person (👋🏻) and is looking forward to learning more about you through your application.

Location: New York; Warsaw Workplace: Hybrid ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for an IT Support Engineer based out of our New York office. This is a hybrid role - 4 days per week on-site and one day working from home.   WHAT YOU'LL DO - Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping - Office IT support: provide on-hand support to our colleagues in our New York office, as well as support with expansions and/or office buildouts - AV support: ensure meeting rooms and AV equipment are running reliably - End-user support: be the first point of contact for the team by logging, prioritising and resolving support tickets in a timely manner, keeping end users informed throughout. - Onboarding: run IT onboarding calls for new joiners - New IT projects: contribute to IT initiatives - Automation and tooling: build automations and Slack bots to streamline repetitive work - Documentation: write and maintain clear internal IT documentation and guides (fixes, processes and playbooks) to continue building out our internal knowledge base WHAT YOU BRING - A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems. - Strong organisational skills, attention to details and a proactive mindset. - Solid IT fundamentals (macOS, iOS and Android Operating systems, networking basics, SaaS tooling, AV systems etc.) - Hands-on experience with an MDM platform (Jamf, Kandji, Fleet or similar) - Experience with Okta (or similar IdP) and understanding of access management principles, SSO, MFA and user/group management. - A willingness to learn new tools and technologies quickly - Clear written and verbal communication skills with a knack for writing helpful documentation. BONUS - Prior experience in a high growth / startup environment - Experience in a customer or public-facing role - Experience with Agentic AI tooling - Familiarity with bash scripting WHAT WE OFFER At ElevenLabs, our biggest reward is shaping that future of voice technology. In addition, we offer: - Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package. - Extraordinary team; we favor ambitious, smart people striving for outsized impact. You’ll work on the state of the art surrounded by people with extraordinary skills and positive attitudes. - We offer competitive compensation and stock options. We are open to candidates of varying seniority. Given the broad range, we'll be happy to discuss specific salary details during our initial conversation. - Annual company off-sites; the last ones were in Croatia, Portugal and Switzerland. This position will be 4 days on-site in our New York office. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Poland Workplace: Hybrid ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for an IT Support Engineer based out of our Warsaw office. This is a hybrid role - 4 days per week on-site and one day working from home.   WHAT YOU'LL DO   - Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping - Office IT support: provide on-hand support to our colleagues in our Warsaw office, as well as support with expansions and/or office buildouts - AV support: ensure meeting rooms and AV equipment are running reliably - End-user support: be the first point of contact for the team by logging, prioritising and resolving support tickets in a timely manner, keeping end users informed throughout. - Onboarding: run IT onboarding calls for new joiners - New IT projects: contribute to IT initiatives - Automation and tooling: build automations and Slack bots to streamline repetitive work - Documentation: write and maintain clear internal IT documentation and guides (fixes, processes and playbooks) to continue building out our internal knowledge base WHAT YOU BRING - A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems. - Strong organisational skills, attention to details and a proactive mindset. - Solid IT fundamentals (macOS, iOS and Android Operating systems, networking basics, SaaS tooling, AV systems etc.) - Hands-on experience with an MDM platform (Jamf, Kandji, Fleet or similar) - Experience with Okta (or similar IdP) and understanding of access management principles, SSO, MFA and user/group management. - A willingness to learn new tools and technologies quickly - Clear written and verbal communication skills with a knack for writing helpful documentation. BONUS - Prior experience in a high growth / startup environment - Experience in a customer or public-facing role - Experience with Agentic AI tooling - Familiarity with bash scripting   WHAT WE OFFER At ElevenLabs, our biggest reward is shaping that future of voice technology. In addition, we offer: - Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package. - Extraordinary team; we favor ambitious, smart people striving for outsized impact. You’ll work on the state of the art surrounded by people with extraordinary skills and positive attitudes. - We offer competitive compensation and stock options. We are open to candidates of varying seniority. Given the broad range, we'll be happy to discuss specific salary details during our initial conversation. - Annual company off-sites; the last ones were in Croatia, Portugal and Switzerland. This position will be 4 days on-site in our Warsaw office. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Москва Мы в Центре Робототехники Сбера интегрируем передовые робототехнические системы собственной разработки, включая манипуляторы, мобильные колесные роботы, мобильные манипуляторы, роботов собак и другие cutting-edge решения, в реальные промышленные проекты, чтобы обеспечить эффективность и автоматизацию процессов. Мы ищем единомышленников, которые разделяют нашу страсть к робототехнике и обладают навыками разработки встраиваемого программного обеспечения. Обязанности * конфигурация вычислительных станций кампуса (в том числе высокопроизводительные АРМ с GPU) * составление инструкций и документации в рамках профильной области * поддержка пользователей в части взаимодействия в инструментами рабочего места * обеспечение ремонта и восстановления работоспособности оборудования * автоматизация и оптимизация процессов в рамках профильной области * мониторинг проблем и их первичная диагностика для последующей эскалации профильным службам. Требования * базовые знания ОС семейства Linux (Ubuntu, Debian, Fedora) * продвинутые знания ОС семейства Windows (10,11) и MacOS * опыт работы в Atlassian стеке (Jira/Confluence/JiraSD) на уровне пользователя * опыт работы в службе поддержки рабочих мест разработчиков * опыт работы с инструментами удаленного управления * базовые знания сетевых технологий и протоколов (первичная диагностика (утилиты диагностики и сбора данных), модель OSI) * опыт работы с docker, docker-compose * опыт модульного ремонта/сборки рабочих станций * опыт работы с системами мониторинга (в роли дежурного инженера) **Будет плюсом:** * опыт работы с сетевым оборудованием (Cisco, Huawei, Ubiquiti, Mikrotik) * опыт работы с Git- подобными системами версионирования кода (Gitlab, GitVerse и др.) * опыт по настройке высокопроизводительных рабочих станций с GPU. Условия * комфортный современный офис возле МЦК ЗИЛ * ежегодный пересмотр зарплаты и годовую премию * уникальную систему обучения Сбера для профессионального и карьерного развития * расширенный ДМС и льготное страхование для семьи * гибкий дисконт по ипотечному кредиту, равный 1/3 от ключевой ставки ЦБ * подписка "Прайм" с возможностью использования на трех близких * вознаграждение за рекомендацию друзей в команду Сбера.

Задачи: — Проведение инструктажей, тренингов и развитие программы Security Awareness. — Подготовка обучающих материалов (презентации, тесты, методички). — Регулярная поддержка и консультация сотрудников по вопросам информационной безопасности. — Коммуникация с внутренними заказчиками и защита позиции информационной безопасности. — Расследование и разбор инцидентов информационной безопасности, подготовка рекомендаций. — Сопровождение и развитие программы Bug Bounty, обработка отчетов об уязвимостях. — Организация пентестов, контроль устранения уязвимостей по их результатам. — Участие в процессе PCI DSS и подготовке к аудитам, поддержание соответствия требованиям. — Проведение Security Research новых сервисов и решений. — Проведение Security Review ADR и процессов передачи чувствительных данных. — Анализ контрагентов и оценка рисков. — Работа с SIEM-системами и настройка правил безопасности. — Настройка систем алертов, мониторинга безопасности, сопровождение инструментов анализа кода и уязвимостей. — Поддержка и развитие процессов DevSecOps. Требования: — Практический опыт в информационной безопасности от 3 лет. — Знание угроз, уязвимостей ПО и методов их устранения. — Опыт самостоятельной организации и проведения внутренних фишинговых тестов. — Опыт работы со сканерами безопасности и интерпретации отчетов о найденных уязвимостях. — Уверенный опыт администрирования ОС Windows, MacOS, Linux. — Понимание принципов работы микросервисов, CI/CD и сетевых технологий. — Уровень английского, позволяющий уверенно читать техническую документацию.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. App Excellence is responsible for making 1Password reliable, performant, and native across our client and browser surfaces: macOS, Windows, Linux, iOS, Android, Chrome, Firefox, Brave, Edge, and Safari. The domain spans approximately 25 individual contributors across Desktop Excellence, Mobile Excellence, and Browser Extension Excellence, with multiple Engineering Managers and technical leads. We are hiring a Senior Engineering Manager to lead this domain as a connected system. This role goes beyond managing a single team. You will set strategy across platforms, lead through other managers and senior technical leaders, and establish the operating mechanisms that help End User Experience ship with confidence. You will own the systems that connect customer health signals to engineering action, including reliability metrics, incident response, quality standards, compatibility planning, and cross-team dependency management. You will partner closely with Product, Design, Release Operations, Build and Release, CI, Security, and other organizations to balance customer outcomes, roadmap delivery, and long-term platform health. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - Significant experience leading software engineering teams, including experience managing or developing other engineering leaders. - Demonstrated ability to lead across multiple teams, products, or technical domains with shared dependencies. - Experience setting strategy, shaping an operating model, and turning ambiguous problems into clear priorities and measurable outcomes. - Strong judgment in balancing delivery speed, quality, reliability, customer impact, and long-term technical health. - A track record of building effective partnerships across Engineering, Product, Design, and other functions. - Experience using operational data, customer signals, and delivery metrics to guide decisions. - Excellent written and verbal communication, with the ability to create alignment from individual contributors through senior leadership. - A people-first leadership approach and a commitment to inclusive, healthy, and high-performing teams. Bonus points for: - Leading client application, mobile, desktop, browser, platform, or developer infrastructure teams. - Building operational health, observability, reliability, or quality programs. - Managing distributed teams and organizations through periods of growth or change. - Working with release engineering, CI systems, platform vendors, or compatibility programs. - Experience in security, identity, SaaS, or other products where trust and reliability are central to the customer experience. What you can expect: - Set the strategy and operating model for App Excellence across desktop, mobile, and browser extension teams. - Lead through Engineering Managers, Team Leads, Staff Engineers, and other senior technical leaders, creating clarity, accountability, and a strong leadership bench. - Establish shared practices for operational health, observability, quality, release readiness, and protection of critical customer journeys. - Connect signals such as Bad User Days, crashes, latency, incidents, and key-flow success to prioritization and roadmap decisions. - Drive cross-team planning and trade-offs across platform compatibility, release, build, CI, and other shared dependencies. - Build strong partnerships across Engineering, Product, Design, Security, Release Operations, and other stakeholders. - Represent App Excellence in organizational planning, capacity planning, and senior leadership discussions. - Hire, coach, and develop managers and senior technical leaders while fostering an inclusive, healthy, and high-performing environment. - Identify systemic risks and create simple, durable mechanisms that improve delivery and customer outcomes. What success looks like: - App Excellence has clear ownership, decision rights, and priorities across its teams and platforms. - Health and quality signals consistently move from detection to ownership to resolution. - Cross-team delivery is predictable, with dependencies and risks surfaced early. - Critical customer paths have explicit quality standards and reliable verification practices. - Engineering Managers and senior technical leaders have the support and autonomy to lead effectively. - The organization relies less on reactive coordination and individual heroics. USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We’re seeking a talented software engineer, specializing in security and privacy, to help grow our product security team. We’re looking for people who can move Tailscale forward while making it safer to use. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential. Key Responsibilities Improve the security properties of Tailscale by identifying opportunities for security and privacy features, bug fixes, and defense-in-depth, and implementing them across our codebase. Audit Tailscale features for technical security weaknesses, identifying mitigations or solutions, and driving them towards resolution. Support engineering decisions with threat modeling and security analysis and expertise. You will spend at least 50% of your time in this role writing software vs purely operational or governance security responsibilities. What We Are Looking For Technical Proficiency developing in at least one programming language (Tailscale uses Go) Proficiency developing for at least one application platform (e.g. iOS, Android, web, Windows, macOS, Linux) Prior experience in a safety-related technical role, e.g.: application security or application platform security penetration testing threat modeling and prioritization user experience design or research digital forensics and incident response Deep understanding of web application vulnerabilities (e.g., OWASP Top 10), client-side security, and common API security flaws Collaborate with engineering teams to promote secure coding practices and provide targeted security guidance and training Knowledge of cryptographic primitives and protocols Knowledge of common networking protocols Team Fit Ability to give and process constructive feedback Ability to work independently and collaboratively Flexibility to adjust to the dynamic nature of a startup Take a risk-based approach to building security controls, balancing your security expertise and broad technical skillsets with practical, usable solutions As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $218,420 — $302,840 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We’re seeking a talented software engineer, specializing in security and privacy, to help grow our product security team. We’re looking for people who can move Tailscale forward while making it safer to use. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential. Key Responsibilities Improve the security properties of Tailscale by identifying opportunities for security and privacy features, bug fixes, and defense-in-depth, and implementing them across our codebase. Audit Tailscale features for technical security weaknesses, identifying mitigations or solutions, and driving them towards resolution. Support engineering decisions with threat modeling and security analysis and expertise. You will spend at least 50% of your time in this role writing software vs purely operational or governance security responsibilities. What We Are Looking For Technical Proficiency developing in at least one programming language (Tailscale uses Go) Proficiency developing for at least one application platform (e.g. iOS, Android, web, Windows, macOS, Linux) Prior experience in a safety-related technical role, e.g.: application security or application platform security penetration testing threat modeling and prioritization user experience design or research digital forensics and incident response Deep understanding of web application vulnerabilities (e.g., OWASP Top 10), client-side security, and common API security flaws Collaborate with engineering teams to promote secure coding practices and provide targeted security guidance and training Knowledge of cryptographic primitives and protocols Knowledge of common networking protocols Team Fit Ability to give and process constructive feedback Ability to work independently and collaboratively Flexibility to adjust to the dynamic nature of a startup Take a risk-based approach to building security controls, balancing your security expertise and broad technical skillsets with practical, usable solutions As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $163,000 — $226,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. #LI-IV1 The role The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across EMEA and APAC . The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility. Your responsibilities will include: Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams. Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated. Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory, SSO , MFA ), Microsoft 365, MDM , collaboration tools and meeting-room technology. Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and MDM policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners. Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation. Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities. Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team. Analyze ticket, escalation and SLA data to identify systemic issues and contribute to SLA reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume. Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions. Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate. Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions. Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across EMEA and APAC . Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards. Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit. Lead and continuously improve equipment reuse and employee resale, including TechShop. Contribute to forecasting and budget planning for employee technology and Service Desk requirements. Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors. Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the AV /Builds team. Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace). Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements. Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge. Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication. Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner. We expect you to have: Bachelor’s degree in Information Technology or related field, or equivalent experience. 5+ years of IT support or service desk experience with demonstrated progression in responsibility. Advanced technical certifications (Microsoft 365, Azure, ITIL Intermediate, Security+, etc.) strongly preferred. Deep knowledge of enterprise IT systems, networks, and security practices. Strong leadership, coaching, and collaboration skills. Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts. Related Competencies Knowledge & Skills Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points. Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation. Translates complex issues into clear guidance for technical and non-technical audiences. Autonomy Operates with a high degree of independence and trusted judgment. Takes the most sensitive escalations from intake to follow-up. Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain. Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management. Complexity Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk. Leads escalations, often coordinating multiple IT functions. Designs and improves workflows and procedures where no precedent exists. Impact Broad impact on service reliability, SLA performance, support maturity and user experience across EMEA and APAC . Reduces downtime, repeat incidents and escalation volume. Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness. People / Leadership Leads through expertise, coordination and example, not formal authority. Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer. No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Расследование и сопровождение инцидентов информационной безопасности. Управление инцидентами ИБ.