Location: Geneva, Switzerland
Workplace: hybrid
Location:
Based in Geneva or within approximately +/- two (2) hours from Geneva
Contract:
Fixed term at 100% - It is a mandated role (currently 3+3 years)
Starting date:
01st of March 2027
Deadline to apply:
26th of November 2026 - We reserve the right to close this position once suitable candidates have been identified.
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
I. CONTEXT
Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organisation providing emergency assistance to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters, based solely on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity whose membership is composed of all MSF associations. It hosts the International Secretariat, supports the International Board, facilitates coordination across the MSF movement, and provides shared services and initiatives as mandated by the movement.
Within MSF International, the International Office acts as the Secretariat of the International Board (IB) and operates under the direct management of the International Secretary General (ISG). MSF International also provides administrative and operational support to movement-wide initiatives and services, including MSF Access.
II. PURPOSE OF THE JOB
The MSF International Managing Director is a senior executive role responsible for institutional leadership, stewardship of resources, and organizational performance of MSF International as a legal entity serving the MSF movement.
The role ensures that MSF International:
Effectively implements -within the scope of MSF International - the MSF International Multiyear Plan and SPARC (MSF-wide Strategic Planning, Accountability and Resource Cycle) and supports the International Board and the International Secretary General in their governance roles and responsibilities.
Provides high quality, well governed services to the MSF movement, as mandated by the Full ExCom (executive committee);
Operates with strong systems of governance, accountability, risk management and duty of care;
Has robust, transparent and efficient governance, financial, human, and knowledge systems;
Operates as a coherent, inclusive, and accountable internationally distributed organization;
Models MSF values in leadership, equity, duty of care, and ethical management;
Ensures that the decisions taken by the Board of Directors of MSF International and its implementation is compliant with the Articles of Association, the internal regulations, as well as Swiss standards and Swiss laws, for as long as the registered office is in Geneva, Switzerland.
The MSF Management Director acts as a strategic partner to the International Secretary General, providing leadership on transversal and institutional topics with regards to the management of MSF International.
III. ACCOUNTABILITIES
1. Strategic Leadership and Implementation of MSF International (Multi‑year Plan & SPARC): Lead the translation of MSF International and movement strategic priorities into clear objectives, organisational plans, policies and resourcing within MSF International; support cross‑functional initiatives required by international platforms as needed to deliver the Multi‑Year Strategic Plan and SPARC commitments.
Expected result:
MSF International delivers on agreed strategic priorities and SPARC commitments through coherent plans, measurable milestones and coordinated delivery across functions and movement partners.
a. Contribute to the development of MSF International Multi‑year Strategic Plan and SPARC within MSF International’s mandate and scope and translate strategic priorities into concrete organisational objectives, policies, systems and resource allocations, ensuring coherence across functions and services.
b. Supports cross‑functional and transversal initiatives required to deliver common strategic priorities and SPARC‑related commitments.
c. Contribute to movement-wide discussions on harmonization, efficiency and shared services.
d. Sets up and tracks implementation plans, including key milestones, indicators, and risks. Support the ISG in reporting to the International Board and relevant Standing Committees, and contribute to SPARC’s Monitoring & Evaluation Framework and Expense Steering Process for functions and services managed within MSF International’s scope.
e. Deputize for the ISG as required, within agreed scope and representation mandates.
f. Represent MSF International to key stakeholders, partners and external audiences as required, and build relationships that protect and advance MSF's institutional interests.
2. Governance, legal compliance, accountability and risk management for MSF-International: Ensure robust governance implementation, statutory compliance and effective risk management systems for MSF International as a Swiss legal entity and for services delivered on behalf of the movement; prepare governance-level advice and support Board decision-making.
Expected result:
International Board and executive decisions are supported by timely, compliant and risk‑informed advice; MSF International statutory obligations and legal requirements are met and organisational risks are identified and mitigated.
a. Act as senior management liaison to the ISG, the International Board and Standing Committees on matters related to MSF International organisational governance, resources, risk, compliance and organisational performance.
b. Ensure robust systems of internal control, risk management and accountability, are in place and functioning for MSF International, in line with legal, fiduciary and associative obligations, including preparedness for critical incidents directly affecting MSF International.
c. Lead or support organizational responses to critical incidents directly affecting MSF International, including HR, legal, reputational, safeguarding or security‑related situations.
d. Ensure that MSF International fulfils its statutory responsibilities as a Swiss legal entity and that appropriate legal, administrative and governance support is obtained for decisions of the IB in light of the International Statutes, the Internal Regulations, and Swiss standards and law. Ensure compliance with applicable laws and regulations regarding daily management of MSF International.
e. Oversee compliance with GDPR and Swiss data protection law, promoting a culture of privacy and responsible data use.
f. Ensure appropriate legal review of all contracts and agreements directly involving MSF International and including those through which it delivers services to the movement, in accordance with MSF’s rules and policies, as well as Swiss law.
g. Design, implement and monitor the effectiveness of internal control systems and procedures; ensure that MSF International risks are identified and registered and ensure that mitigation measures are discussed and incorporated in the respective departments annual plans.
3. Services to MSF: Provide executive stewardship of movement-wide services mandated to MSF International, ensuring clear service governance, defined accountabilities and cost‑effective delivery.
Expected result:
Movement services operate to agreed service charters and KPIs, with transparent costs and reliable delivery that meet sections' needs and contractual obligations.
a. Provide executive leadership and stewardship over services mandated to MSF International in support of the MSF movement, ensuring they are clearly governed, fit for purpose, cost‑effective and appropriately funded.
b. Ensure that roles, responsibilities, decision‑making authority and service boundaries between MSF International and MSF sections are clearly defined and communicated, balancing interoperability and mutualization objectives with the sections and ODs autonomy.
c. Establish and monitor service governance and performance frameworks, including service charters, KPIs, cost‑sharing arrangements and escalation mechanisms where relevant, and ensure transparency.
d. Facilitate structured dialogue with MSF sections to identify service needs, manage expectations and address risks or performance issues.
4. Financial stewardship and institutional integrity: Oversee budgeting, financial planning, statutory accounts, audits and financial controls; ensure alignment of resources with strategic priorities and manage institutional financial and insurance arrangements.
Expected result:
MSF International maintains sound financial health, regulatory compliance and transparent resource allocation that supports strategic objectives.
a. Provide executive oversight of budgeting, forecasting and financial reporting for MSF International.
b. Ensure alignment between strategic priorities (including SPARC) and resource allocation.
c. Oversee statutory accounts, audits, financial policies and compliance with Swiss GAAP, tax and VAT requirements.
d. Oversee relationships with external auditors, financial advisors and legal counsel.
e. Oversee institutional insurance coverage and financial risk mitigation. Manage the full suite of institutional and corporate insurance coverage for MSF International.
f. Oversee legacies and donations earmarked for MSF International
5. People, culture and organisational development: Oversee people strategy, workforce planning, performance management, leadership development and organisational design to foster an inclusive, safe and high‑performing culture across a distributed workforce.
Expected result:
A diverse, supported and capable organisation with clear succession pathways, strong performance management and a positive organisational culture.
a. Provide strategic leadership over human resources management, organizational design and workforce planning.
b. Ensure a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct.
c. Oversee performance management, leadership development and succession planning.
d. Ensure a lively MSF International culture despite the geographical spread, including through adequate internal communication.
e. Lead organisational development, when necessary, to ensure the organisational structure remains fit for purpose and appropriate for a well-functioning office.
f. Manage institutional relationships with MSF sections hosting MSF International staff and ensure coherent frameworks for hosting, contracting, payroll and staff integration.
g. Ensure appropriate information governance and that knowledge management systems support collaboration, institutional memory and organizational learning, including learning from strategy and SPARC implementation.
h. Liaise regularly with the Staff Committee of MSF International.
IV. AUTONOMY, COMPLEXITY
The MSF International Managing Director operates with a high degree of autonomy to think, interpret and act within the strategic direction set by the International Secretary General, the International Board and the governance framework of MSF International.
The role is required to make independent judgements on organisational priorities, resource allocation, risk mitigation, service performance, people matters and operational responses, often in situations where issues are sensitive, cross-functional and without straightforward precedent.
The complexity of the environment is significant: the postholder works across a federated MSF movement with multiple stakeholders, distributed teams, hosted staff arrangements and diverse section interests, while also ensuring compliance with Swiss legal and regulatory requirements, internal governance rules, financial and HR procedures, safeguarding standards and data protection obligations. Success therefore depends on balancing institutional coherence, legal and procedural rigour, and service effectiveness with diplomacy, sound judgement and the ability to operate in ambiguity.
V. SAFEGUARDING REQUIREMENTS FOR THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others.
Ensure respectful management and communication at all levels.
Ensure that staff and consultants under their supervision understand their responsibilities with respect to required behaviour and report abuse while working for MSF by reinforcing and regularly discussing expected standards of behaviour.
Welcome complainants, understand how to guide colleagues to appropriate channels, promote and create an environment that does not tolerate abuse or inappropriate behaviour. Guide colleagues to the correct process without investigating.
Ensure that staff know how to complain and keep staff updated on reporting mechanisms.
Education
Master’s degree in management, humanitarian affairs, political sciences, or a related field, or equivalent senior-level professional experience
Experience
Extensive senior leadership experience (General/Executive Director, Deputy Director or Director of a major organizational function) in a complex and large international and decentralised organisations
MSF experience is a major asset
Proven ability to operate at Board and executive level
Strong people leadership, including conflict management and change leadership
Solid expertise in financial oversight, governance and organisational systems
Experience with equity, diversity and inclusion strategies
Knowledge
Strong commitment to MSF’s humanitarian principles and associative values.
High level of integrity and ability to handle confidential and sensitive matters.
Knowledge of Swiss legal, institutional, employment, financial and data protection frameworks is an asset.
Familiarity with governance of associations and federated movements is an asset.
Proven ability to lead cross-functional and institutional change.
Comfortable leading teams across different locations and liaising with stakeholders at all levels.
Excellent written and verbal communication, able to communicate complex or sensitive matters clearly, concisely, and professionally.
High level of discretion, judgement, and emotional intelligence, and the ability to build a strong network across an organisation.
Confident decision‑making and the ability to act autonomously as appropriate.
Flexible team player, willing to adapt to changes, and confident tackling unfamiliar challenges across multiple domains of knowledge/experience.
Languages
Excellent English (written and spoken) is essential.
French highly desirable, and other MSF languages are further assets.
Only shortlisted candidates will be contacted.
By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.
Location: Switzerland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You'll Be Doing
Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What Makes you a Great Fit:
5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in Switzerland
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In Switzerland, the OTE (On-Target Earnings) compensation range for this role is CHF 206,000 - CHF 246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Brussels, Belgium; Stockholm, Sweden
Workplace: fully
Company
Client is an international industrial organization operating across global markets. Client utilizes integrated financial management solutions to support finance processes, operational efficiency and consistent financial reporting across its business operations.
Case
Client is seeking an experienced Finance Solutions Consultant to design, implement, maintain and continuously improve end-to-end finance solutions. The candidate will ensure that financial systems support business requirements, integrate effectively and remain aligned with the organization’s global template.
The candidate will be responsible for:
1. Business requirements analysis: Collaborating with finance stakeholders and business teams to identify, analyze and document financial process requirements, translating business needs into functional specifications and solution designs.
2. Solution design and implementation: Supporting the complete lifecycle of finance solutions, including initial planning, development coordination, implementation, ongoing maintenance and enhancement of existing functionality.
3. Finance systems integration: Ensuring effective integration and interoperability between enterprise resource planning systems, travel and expense management applications and financial consolidation platforms.
4. Global template management: Supporting the development, maintenance and governance of standardized global finance solution templates to ensure consistent financial processes and operational efficiency across international business units.
5. Continuous improvement: Identifying opportunities to optimize financial solution functionality, improve system performance, enhance process efficiency and address changing business requirements.
6. Documentation management: Creating and maintaining comprehensive solution documentation, including functional designs, system configurations, operational procedures and user guidance materials.
7. End-user training and support: Supporting the preparation and delivery of training activities to help finance teams understand and effectively utilize implemented solutions.
8. Compliance and governance: Ensuring financial solutions and associated processes comply with applicable regulatory requirements and industry standards.
Important for the client
Must-haves:
1. Finance solutions expertise: Demonstrated professional experience working with enterprise finance solutions, including their design, implementation, configuration, maintenance and continuous improvement.
2. Financial business process knowledge: Strong understanding of finance-related business processes and the ability to translate operational and financial requirements into practical system functionality.
3. ERP systems experience: Proven experience working with enterprise resource planning solutions and understanding their role in supporting integrated financial operations.
4. Travel Expense Management expertise: Practical experience with travel and expense management systems, including their integration with broader enterprise finance environments.
5. Financial consolidation systems: Experience working with financial consolidation applications and understanding their interaction with other finance solutions.
6. Functional analysis and solution design: Ability to gather business requirements, analyze functional needs, prepare detailed specifications and contribute to solution architecture and implementation decisions.
7. Finance systems integration: Understanding of integration requirements between different financial applications, ensuring reliable information exchange and consistent business processes.
8. Solution lifecycle management: Experience supporting enterprise applications throughout planning, development, implementation, maintenance and continuous improvement activities.
9. Analytical and problem-solving capabilities: Strong analytical skills and the ability to identify functional challenges, investigate underlying causes and develop effective solutions.
10. Finance software proficiency: Competence in using financial software applications and supporting tools relevant to enterprise financial management.
11. Global template alignment: Ability to work with standardized global solution templates, maintaining process consistency while addressing business requirements.
12. Documentation and training: Capability to maintain functional documentation, configuration records and user guides while supporting end-user training activities.
13. Compliance awareness: Ability to ensure finance solutions comply with relevant regulations, established standards and applicable best practices.
14. International collaboration: Ability to work effectively with cross-functional and geographically distributed teams in a global business environment.
15. Communication skills: Strong communication capabilities, including the ability to explain functional requirements and coordinate effectively with business and technical stakeholders.
16. English language proficiency: Ability to communicate professionally in English within an international working environment.
17. Adaptability: Ability to respond to changing priorities and business requirements while maintaining solution quality and delivery effectiveness.
18. Travel availability: Willingness and ability to travel as required for project activities and stakeholder collaboration.
Nice-to-haves:
1. Microsoft Dynamics 365 certification: Relevant professional certifications in Microsoft Dynamics 365 or comparable finance solution technologies.
2. Additional finance technology certifications: Other relevant certifications demonstrating knowledge of enterprise financial systems and associated business processes.
Furthermore:
- Hybrid working arrangement with travel required.
- Allocation: 50–100%.
👍
English:
upper-intermediate
🌍 Location:
📩 Ready to Join?
We look forward to receiving your application and welcoming you to our team!
Location: Toronto; Canada; United States
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ROLE OVERVIEW
We're seeking a senior product leader to own Cohere's Inference as a Service business end to end. The product is sovereign, self-serve inference: a mid-market or enterprise buyer picks a model, a region and a GPU size, and is running the same afternoon with no procurement cycle and no infrastructure of their own. You'll decide which open-weights and first-party models we serve, in which regions and on which hardware, set the rate card they sell at, and carry the revenue and margin that follow from those calls. You own the platform around that endpoint as well, from the console and dashboards a customer administers their deployment through to the catalog of first-party and third-party models behind it.
You'll set the strategy and run the execution, which means choosing where to spend across serving efficiency, the self-serve console and regional capacity when all three want the same budget, and shipping the deployment framework that removes infrastructure barriers while holding the line on data residency, compliance and operational confidence. You'll do that across engineering, serving, finance, legal and GTM without formal authority over most of it, and you'll be accountable for the outcome rather than for the roadmap.
The timing is most of the opportunity. Every serious company is deciding where its models will run and what it costs to keep them running, serving demand is climbing faster than anyone can rack hardware for it, and very few of those buyers are willing to hand their data to an operator who can read it. We are starting this business from a standing start, with the models, the silicon and the encryption already in place and almost no one else able to offer the combination. You would be taking a product to market in the window where that advantage is still ours, building one of Cohere's major revenue lines from its first customer onward, and shaping how a generation of companies buys AI it can actually trust.
RESPONSIBILITIES
- Own the P&L for Inference as a Service: carry the revenue number, set the rate card, and keep blended margin above the floor as the catalog and the fleet grow.
- Own the inference platform itself: the console and dashboards where customers see usage, spend, API keys, access control and attestation, and the value-add tooling that makes a managed endpoint worth more than a raw one.
- Own the model inventory across first-party and third-party models: what enters the catalog, how it is grouped by provenance, what it is priced at, and when something is quantised, replaced or retired.
- Set the roadmap and the investment case across serving efficiency, the self-serve surface and regional capacity, and make the call when those three compete for the same budget.
- Build the commercial motion with GTM from the ground up: self-serve acquisition for the mid-market, a sales-led motion for enterprise, and the partnerships that monetise capacity we would otherwise leave idle.
- Stay close to the market: talk to customers and developers about integration friction and unmet needs, track competitor pricing, catalogs and launches, and follow where models and hardware are heading, then turn that into a clear view of where we should place our bets and what it would take to win.
- Define the metrics that tell us whether this is a business, including revenue, margin, win rate, time to first token and self-serve share, and lead the work that moves them.
- Partner with engineering, research, legal, finance, technical writing and developer relations to ship the platform and clear the licensing, pricing and capacity decisions behind it.
- Represent the business to the executive team with a recommendation, the evidence behind it and the trade-off it implies.
REQUIREMENTS
- 10+ years of product management experience, including meaningful time owning a B2B infrastructure or platform product at the scope of a business rather than a feature area.
- Experience operating in a GM-like capacity: you have carried a revenue line or a P&L, set pricing, and been held to margin as well as to shipping.
- Background at a neocloud such as Together AI, Baseten or Fireworks, or at a hyperscaler such as AWS, Azure, OCI or Google Cloud, with a working view of how inference capacity is priced, packaged and sold, and a point of view on where the segment goes next.
- A track record of thinking about infrastructure as a product, with the ability to translate system-level capabilities into clearly differentiated, customer-facing features.
- Entrepreneurial, with experience taking a new product to market and building the commercial motion around it rather than inheriting one.
- Experience with deployment models such as multi-tenant and dedicated infrastructure, and ownership across the full product lifecycle, from problem definition through launch, iteration and eventual migration or deprecation.
- Analytical by default: you define success metrics before you build, instrument thoughtfully, and use data alongside qualitative feedback to make decisions.
- Able to set direction and earn alignment across engineering, infrastructure, finance, legal and GTM without formal authority, and to put a clear recommendation and its trade-offs in front of an executive audience.
NICE-TO-HAVES
- Experience owning a model serving or inference platform, including self-serve infrastructure and metered inference offerings.
- Exposure to data residency, sovereignty, or regional compliance requirements as they apply to AI or cloud infrastructure products, particularly in the inference-as-a-service context.
- Familiarity with the AI developer ecosystem and open standards, including orchestration frameworks such as LangChain and LlamaIndex, model serving frameworks such as vLLM, and an awareness of de facto interoperability standards and how they shape developer adoption and integration patterns for inference workloads.
- Experience with GPU infrastructure and cloud deployment models across both neocloud and hyperscaler environments.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Intellias
Meet your recruiter
Diana Meneses
diana.meneses@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Python Engineer
Senior
Argentina, Chile, Colombia, Costa Rica, Mexico
Remote
APPLY NOW
REFER A FRIEND
We are looking for a Senior Python Backend Engineer who is passionate about applying modern AI-assisted software development practices to build secure, scalable healthcare platforms.
Beyond strong backend engineering skills, we are looking for someone who actively leverages AI development tools, LLM-powered workflows, and automation to improve engineering productivity, code quality, and delivery speed.
You will work on a modern healthcare interoperability platform while collaborating with an engineering team embracing AI-first development practices and cloud-native technologies.
What project we have for you
The platform enables secure access, exchange, and processing of clinical healthcare data across providers, healthcare organizations, and patients using modern interoperability standards including FHIR.
The engineering team embraces AI-assisted software development, modern cloud-native architecture, and automation-first engineering practices. Engineers are encouraged to use AI tools to improve software quality, accelerate development, automate repetitive tasks, and increase engineering productivity.
You will contribute to backend services powering healthcare interoperability while helping evolve the team’s AI-native engineering practices.
What you will do
Design, develop, and maintain scalable backend services using Python, FastAPI, and asynchronous programming principles.
Build high-performance APIs and microservices that support secure healthcare data exchange and interoperability.
Design, implement, and optimize MongoDB data models and persistence layers for high-volume production workloads.
Develop integrations with healthcare systems, identity providers, cloud storage platforms, and external service providers.
Implement secure authentication and authorization mechanisms using OAuth 2.0, OpenID Connect (OIDC), and JWT.
Build and enhance backend services supporting healthcare interoperability standards, including FHIR-based integrations.
Leverage AI-powered development tools and engineering assistants to accelerate software delivery while maintaining high standards of code quality, security, and maintainability.
Collaborate with architects and engineering teams to identify opportunities for applying AI-assisted development practices and modern engineering workflows.
Participate in technical design discussions, architecture reviews, and technology selection decisions.
Write clean, well-tested, and maintainable code following modern software engineering best practices.
Develop and maintain automated unit, integration, and end-to-end tests to ensure platform reliability.
Troubleshoot complex production issues, perform root cause analysis, and implement sustainable solutions.
Contribute to platform observability, monitoring, performance optimization, and operational excellence.
Participate in code reviews, mentor fellow engineers, and promote engineering best practices across the team.
Continuously evaluate emerging technologies, AI engineering tools, and modern development practices to improve engineering productivity and product quality.
What you need for this
Requirements:
5+ years of professional software engineering experience developing backend applications in production environments.
Strong proficiency in Python (3.11/3.12+) and modern backend development practices.
Hands-on experience building high-performance asynchronous applications using FastAPI and Python async/await.
Solid understanding of RESTful API design, distributed systems, and microservice architecture.
Experience working with MongoDB in production environments; familiarity with Beanie ODM or similar asynchronous ODM frameworks.
Strong knowledge of authentication and authorization technologies, including OAuth 2.0, OpenID Connect (OIDC), JWT, and modern Identity Providers.
Experience developing, debugging, and deploying containerized applications using Docker and Docker Compose.
Strong understanding of software architecture, scalability, reliability, and performance optimization.
Experience writing automated tests using Pytest and applying modern software quality practices.
Familiarity with CI/CD pipelines and modern DevOps workflows.
Strong analytical, troubleshooting, and debugging skills.
Excellent communication skills and ability to collaborate effectively within cross-functional Agile teams.
Proven experience using AI-assisted software development tools to improve engineering productivity, software quality, and development velocity.
Hands-on experience with one or more AI coding assistants such as GitHub Copilot, Cursor, Claude Code, ChatGPT, Windsurf, or similar.
Ability to effectively leverage Large Language Models (LLMs) for code generation, debugging, refactoring, documentation, test generation, and architectural exploration while maintaining high engineering standards.
Experience reviewing, validating, and improving AI-generated code with strong engineering judgment.
Experience developing healthcare interoperability solutions or working within Digital Health platforms.
Nice to have:
Knowledge of healthcare interoperability standards, including:
HL7 FHIR R4
SMART Health Links (SHL)
SMART Health Cards (SHC)
Experience building secure clinical data exchange pipelines and healthcare integration workflows.
Familiarity with JWE encryption/decryption mechanisms and secure healthcare data transmission.
Experience with Model Context Protocol (MCP) and AI integration frameworks.
Experience developing MCP servers or AI-enabled backend services.
Experience integrating Large Language Models (LLMs) or AI services into enterprise applications.
Knowledge of Retrieval-Augmented Generation (RAG), AI agents, or agentic application architectures.
Experience integrating with external platforms and services, including:
Google Drive
Microsoft OneDrive
Box
SMTP services
FHIR servers
Familiarity with QR code and image decoding technologies (e.g., pyzbar, zbar).
Experience with Playwright-based end-to-end testing frameworks.
Knowledge of Cucumber/BDD methodologies.
Experience with observability and monitoring technologies, including:
OpenTelemetry
Prometheus
Experience working with event-driven architectures and Kafka.
Experience with AWS cloud services, including AWS Secrets Manager.
Exposure to TypeScript and React for occasional full-stack contributions.
Experience working in regulated industries requiring strong security, privacy, and compliance practices (HIPAA, SOC 2, GDPR, or similar).
Passion for adopting emerging AI engineering practices and continuously improving software development workflows.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Python
Location: Brussels, Belgium
We currently have a Full stack Developer vacancy for a fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Your tasks
Design and develop efficient and scalable Java applications using popular frameworks and standards
Write SQL queries and work with relational databases;
Perform technical unit tests as well as quality assurance of new modules/developments;
Follow-up incidents, analysis of production issues and elaboration of solutions (third level support and bug fixing for local IT applications);
Contact and follow-up with the infrastructure supplier and/or with the manufacturer of specific component (e.g. Oracle);
Perform data analysis and data modelling;
Assistance during relevant parts of testing, analysis, technical documentation, deployment, evaluation and reporting;
Production of software architecture documents and review of the architecture of existing systems;
Interaction with the business analysts, customers, users, project leaders and developers.
Requirements
University degree in IT combined with relevant professional experience of at least 10 years in providing IT and Information security services;
At least 10 years of specific expertise in Java development;
At least 6 years of specific expertise in Webservices;
At least 6 years of specific expertise in Relational databases(Oracle/PostgreSQL);
Proven experience in Java development: Spring Boot, Hibernate, Maven, Git. Angular/eUI;
Excellent knowledge of interoperability technologies (web service, Stream processing, event architecture;
Familiar with Agile, Scrum, and DevOps methodologies;
Basic understanding of business processes and workflows in the translation area;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference
(159095/11/26).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
EUROPEAN DYNAMICS (ED)
(www.eurodyn.com) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Product Designer, Knowledge Graph
This is a remote position based in Ireland.
The Opportunity:
As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.
As
Senior Product Designer for Grafana Cloud’s Knowledge Graph
, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best.
Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences.
You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales.
What You’ll Be Doing:
Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
Translate research and data to experiences that are easy to digest and break down complexity
Tailor the experience to different target audiences, covering multiple user perspectives
Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community
What Makes You a Great Fit:
7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
A portfolio of effective designs for complex products delivered in a fast-paced environment
Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations
Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
Attention to detail and willingness to learn about a complex, very technical product space
Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Bonus Points For:
Experience designing complex, data-dense interfaces with a focus on clarity
Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring
Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact
When you apply, please:
Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective.
Compensation & Rewards:
In Ireland, the Base compensation range for this role is EUR 94,760 - EUR
113,712
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Product Designer, Knowledge Graph
This is a remote position based in the United Kingdom.
The Opportunity:
As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.
As
Senior Product Designer for Grafana Cloud’s Knowledge Graph
, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best.
Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences.
You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales.
What You’ll Be Doing:
Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
Translate research and data to experiences that are easy to digest and break down complexity
Tailor the experience to different target audiences, covering multiple user perspectives
Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community
What Makes You a Great Fit:
7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
A portfolio of effective designs for complex products delivered in a fast-paced environment
Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations
Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
Attention to detail and willingness to learn about a complex, very technical product space
Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Bonus Points For:
Experience designing complex, data-dense interfaces with a focus on clarity
Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring
Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact
When you apply, please:
Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective.
Compensation & Rewards:
In the United Kingdom, the Base compensation range for this role is GBP 83,726 - GBP
100,470
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Product Designer, Knowledge Graph
This is a remote position based in Canada
(East Coast Canada preferred, open to other time zones for exceptional candidates)
.
The Opportunity:
As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.
As
Senior Product Designer for Grafana Cloud’s Knowledge Graph
, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best.
Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences.
You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales.
What You’ll Be Doing:
Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
Translate research and data to experiences that are easy to digest and break down complexity
Tailor the experience to different target audiences, covering multiple user perspectives
Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community
What Makes You a Great Fit:
7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
A portfolio of effective designs for complex products delivered in a fast-paced environment
Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations
Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
Attention to detail and willingness to learn about a complex, very technical product space
Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Bonus Points For:
Experience designing complex, data-dense interfaces with a focus on clarity
Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring
Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact
When you apply, please:
Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD $
150,822
- CAD $180,986.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Product Designer, Knowledge Graph
This is a remote position based in the United States.
(East Coast US preferred, open to other time zones for exceptional candidates)
.
The Opportunity:
As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.
As
Senior Product Designer for Grafana Cloud’s Knowledge Graph
, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best.
Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences.
You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales.
What You’ll Be Doing:
Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
Translate research and data to experiences that are easy to digest and break down complexity
Tailor the experience to different target audiences, covering multiple user perspectives
Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community
What Makes You a Great Fit:
7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
A portfolio of effective designs for complex products delivered in a fast-paced environment
Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations
Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
Attention to detail and willingness to learn about a complex, very technical product space
Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Bonus Points For:
Experience designing complex, data-dense interfaces with a focus on clarity
Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring
Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact
When you apply, please:
Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD $
148,072
- USD $
177,686
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Product Designer, Knowledge Graph
This is a remote position based in Sweden.
The Opportunity:
As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.
As
Senior Product Designer for Grafana Cloud’s Knowledge Graph
, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best.
Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences.
You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales.
What You’ll Be Doing:
Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
Translate research and data to experiences that are easy to digest and break down complexity
Tailor the experience to different target audiences, covering multiple user perspectives
Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community
What Makes You a Great Fit:
7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
A portfolio of effective designs for complex products delivered in a fast-paced environment
Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations
Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
Attention to detail and willingness to learn about a complex, very technical product space
Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Bonus Points For:
Experience designing complex, data-dense interfaces with a focus on clarity
Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring
Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact
When you apply, please:
Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective.
Compensation & Rewards:
In Sweden, the Base compensation range for this role is SEK 721,312 - SEK
865,574
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Product Designer, Knowledge Graph
This is a remote position based in Spain.
The Opportunity:
As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.
As
Senior Product Designer for Grafana Cloud’s Knowledge Graph
, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best.
Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences.
You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales.
What You’ll Be Doing:
Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
Translate research and data to experiences that are easy to digest and break down complexity
Tailor the experience to different target audiences, covering multiple user perspectives
Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community
What Makes You a Great Fit:
7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
A portfolio of effective designs for complex products delivered in a fast-paced environment
Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations
Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
Attention to detail and willingness to learn about a complex, very technical product space
Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Bonus Points For:
Experience designing complex, data-dense interfaces with a focus on clarity
Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring
Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact
When you apply, please:
Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective.
Compensation & Rewards:
In Spain, the Base compensation range for this role is EUR 75,724 - EUR
90,869
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Product Designer, Knowledge Graph
This is a remote position based in Germany.
The Opportunity:
As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.
As
Senior Product Designer for Grafana Cloud’s Knowledge Graph
, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best.
Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences.
You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales.
What You’ll Be Doing:
Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user
Translate research and data to experiences that are easy to digest and break down complexity
Tailor the experience to different target audiences, covering multiple user perspectives
Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team
Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements
Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community
What Makes You a Great Fit:
7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users
A portfolio of effective designs for complex products delivered in a fast-paced environment
Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them
Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations
Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
Attention to detail and willingness to learn about a complex, very technical product space
Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy
Bonus Points For:
Experience designing complex, data-dense interfaces with a focus on clarity
Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring
Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact
When you apply, please:
Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective.
Compensation & Rewards:
In Germany, the Base compensation range for this role is EUR 88,240 - EUR 105
,888
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones.
The Opportunity:
As a Senior Full-Stack Engineer on the
Grafana Catalog
team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community.
We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the
Grafana Marketplace
, which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there.
What You’ll Be Doing:
Some of the things we own:
The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them
The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins
Plugin installation and management in Grafana and Grafana Cloud
Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance
Plugin review: every plugin published to the catalog goes through our review process before it reaches users
Developer tooling and
developer portal
that helps develop the plugins
A typical “day in the life” could include:
Building new Marketplace features across the Grafana frontend, our Go services and grafana.com
Improving how users find and install plugins, for both humans and agents like Grafana Assistant
Making it easier and faster for developers to build, test and publish plugins
Automating and improving the review process that every published plugin goes through
Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud
Talking to plugin developers and partners and turning their feedback into roadmap items
Coming up with suggestions for process improvements
Working closely with the rest of the Grafana Division
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What Makes You a Great Fit:
You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects.
You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward.
You are a motivated self starter with a bias towards action, and willing to take on any challenge
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs.
You are an excellent communicator and you enjoy collaboration
You are comfortable working in a remote-first company
Requirements:
Solid experience with Golang & Typescript
Experience with React and building user-facing web applications
Experience with Kubernetes & microservices
Experience writing clean, robust, and performant software that is easily maintained by others
Experience participating in an on-call rotation and performing operations/SRE tasks
Bonus Points For:
You have built or published a Grafana plugin
You have worked on a marketplace, app store or package registry, or on billing and licensing
You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers
You have strong experience working with a Product Manager or external stakeholders
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $167,143 - $200,572. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones.
The Opportunity:
As a Senior Full-Stack Engineer on the
Grafana Catalog
team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community.
We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the
Grafana Marketplace
, which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there.
What You’ll Be Doing:
Some of the things we own:
The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them
The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins
Plugin installation and management in Grafana and Grafana Cloud
Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance
Plugin review: every plugin published to the catalog goes through our review process before it reaches users
Developer tooling and
developer portal
that helps develop the plugins
A typical “day in the life” could include:
Building new Marketplace features across the Grafana frontend, our Go services and grafana.com
Improving how users find and install plugins, for both humans and agents like Grafana Assistant
Making it easier and faster for developers to build, test and publish plugins
Automating and improving the review process that every published plugin goes through
Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud
Talking to plugin developers and partners and turning their feedback into roadmap items
Coming up with suggestions for process improvements
Working closely with the rest of the Grafana Division
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What Makes You a Great Fit:
You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects.
You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward.
You are a motivated self starter with a bias towards action, and willing to take on any challenge
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs.
You are an excellent communicator and you enjoy collaboration
You are comfortable working in a remote-first company
Requirements:
Solid experience with Golang & Typescript
Experience with React and building user-facing web applications
Experience with Kubernetes & microservices
Experience writing clean, robust, and performant software that is easily maintained by others
Experience participating in an on-call rotation and performing operations/SRE tasks
Bonus Points For:
You have built or published a Grafana plugin
You have worked on a marketplace, app store or package registry, or on billing and licensing
You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers
You have strong experience working with a Product Manager or external stakeholders
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $170,247 - $204,297. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Staff Software Engineer, Data Governance & Trust
San Mateo, CA
About the role
Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem.
Our ambition is to make data understandable, reliable, reusable, and appropriately governed for the people, applications, and AI systems that depend on it. Achieving this requires shared platform capabilities, clear ownership, and governance practices embedded into how teams build and operate data products.
In this role, you will establish technical direction, lead initiatives across teams, and remain hands-on in architecture and implementation. You will connect metadata, lineage, data quality, semantic context, and policy controls into practical capabilities that help teams use data with confidence.
You will also be a trusted technical representative for the Data Governance and Trust group. We are looking for someone who can lead productive discussions, explain complex tradeoffs, navigate difficult conversations, and build alignment across engineering, business, governance, security, and privacy stakeholders.
This is an individual contributor leadership role with impact across teams.
What you will do
Set technical direction and deliver shared capabilities
Shape the architecture and technical roadmap for Data Governance and Trust in partnership with engineering leadership, product partners, domain teams, and governance stakeholders.
Lead initiatives from discovery and ambiguous requirements through design, implementation, adoption, and ongoing operation.
Design and build services, integrations, APIs, and automation that connect metadata, ownership, classification, lineage, quality signals, and policy information across the data ecosystem.
Establish reusable engineering patterns that embed trust requirements into data publishing, discovery, access, consumption, change, and retirement.
Stay hands-on through prototypes, production code, design reviews, and the resolution of complex technical problems.
Lead conversations and build alignment
Serve as a technical spokesperson for the group in architecture discussions, planning forums, domain engagements, and leadership reviews.
Facilitate discussions among stakeholders with different priorities, surface disagreements constructively, and guide decisions toward clear outcomes.
Explain technical choices, business implications, risks, and costs to both engineering and nontechnical audiences.
Challenge assumptions respectfully, incorporate feedback, and help teams reach workable agreements on standards, ownership, and implementation.
Document decisions, clarify responsibilities and dependencies, and follow through on commitments across teams.
Build relationships that enable adoption through credibility, collaboration, and influence.
Make governance practical and sustainable
Partner with governance, security, privacy, and domain stakeholders to translate agreed requirements into implementable controls and traceable evidence.
Help domain teams define data contracts, quality expectations, ownership responsibilities, and lifecycle practices supported by shared platform capabilities.
Connect quality and reliability signals to accountable owners, consumer communications, and remediation workflows.
Evaluate build, buy, and integration choices based on interoperability, usability, reliability, operating cost, and long-term flexibility.
Measure success through improvements in approved data use, adoption, reliability, reuse, and operational effort.
Prepare the foundation for AI consumption
Develop ways to make business meaning, provenance, quality status, and permitted-use information available to applications and AI through supported interfaces.
Partner with AI and platform teams on governed access to data and context, including traceability and defined behavior when required trust information is missing.
Support shared semantic definitions and metadata models while preserving clear accountability within business domains.
Strengthen the team
Mentor engineers in system design, technical judgment, stakeholder engagement, and leadership.
Raise engineering standards for reliability, maintainability, testing, observability, and documentation.
Help engineers take broader ownership and communicate their recommendations effectively.
What you bring
A track record of designing, building, and operating production software or data platforms, with demonstrated impact across multiple teams.
Deep knowledge of metadata management, data governance, lineage, data quality, privacy engineering, access controls, or closely related platform domains, grounded in practical delivery.
Hands-on expertise building or extending metadata and catalog platforms such as Atlan, Alation, DataHub, OpenMetadata, or comparable systems.
A practical understanding of federated ownership models, data stewardship, semantic models, business glossaries, or certified metrics.
The ability to work across warehouse, lakehouse, streaming, and data transformation environments.
Demonstrated delivery of data contracts, automated lineage, quality checks, or policy as code.
Sound judgment in translating ambiguous business or policy requirements into clear technical designs and delivered outcomes.
Proven ability to lead initiatives across teams without direct reporting authority.
Skill in leading difficult technical or organizational conversations, resolving competing priorities, and securing clear decisions and commitments.
Strong written and verbal communication, including architecture proposals, decision documents, and presentations tailored to different audiences.
A collaborative approach grounded in listening, respectful challenge, and shared accountability.
A commitment to mentoring engineers, supported by examples of improving the effectiveness of the teams around you.
What would be valuable
Strong software engineering skills, including proficiency in a language such as Python, Java, or Go, and practical SQL experience.
Experience with distributed systems, APIs, integrations, and cloud data infrastructure, including sound judgment about reliability, consistency, security, and failure handling.
Experience implementing controls that generate operational evidence.
Delivering governed data or context services for analytics, applications, machine learning, or AI agents.
Leading platform adoption, modernization, or migration across organizational boundaries.
Representing technical work through internal forums, technical writing, communities of practice, or external presentations.
What success looks like
Partner teams understand the technical direction, the decisions required, and their responsibilities.
Cross-team discussions produce documented decisions, accountable owners, and sustained follow-through.
Priority workflows demonstrate connected governance capabilities in production, supported by clear operating ownership.
Producers and consumers can access relevant meaning, ownership, lineage, quality, and permitted-use information within their workflows.
Shared patterns reduce repeated implementation work and manual coordination.
Engineers across the group grow in technical judgment, communication, and leadership.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$216,200
—
$324,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking an experienced
Director of Sales Engineering
to build and lead Mattermost's global technical presales team.
Are you a technical presales leader who has built a team that wins the technical decision, and wants to do it for customers who protect national security and critical infrastructure? Do you want to own how a global team of Sales Engineers demonstrates, evaluates, and proves a platform that runs where other collaboration tools cannot, from classified networks to the tactical edge? Look no further.
As the Director of Sales Engineering at Mattermost, you will lead our technical presales engineers. You will set the standard for how we demo, scope, and prove the platform; coach each SE to win the technical evaluation; and be the voice of the field to Product and Engineering. You will partner with regional sales leaders on every strategic pursuit and report to the CRO. Your focus is the technical sale, and your team's work is the reason customers trust us with their most sensitive workflows.
We have a role for you if:
You have built or taken over a Sales Engineering team, assessed the people and the process, and raised the technical bar within your first two quarters.
You have led SEs through complex, multi-stakeholder technical evaluations in security-sensitive or regulated environments, and you know when to run a proof of concept and when to walk away from one.
You have deployed or architected self-hosted, on-premises, or air-gapped software, and you can talk credibly with a CISO, a systems architect, and a program office in the same week.
You have stood up a repeatable demo and discovery motion so that every SE tells the same story and every customer sees the same quality, regardless of region.
You have coached SEs one-on-one on their weakest skill, whether that is discovery, architecture, objection handling, or executive presence, and you can show their win rates moved.
You have been the trusted partner to Sales leaders, joining the deal strategy early and giving an honest read on technical fit, risk, and the odds of winning.
You have taken field feedback to Product and Engineering and changed the roadmap, with evidence from real deals rather than anecdotes.
You have managed a distributed team across time zones and kept it connected, current on the product, and accountable to clear measures.
What you will get to do on our team:
Lead and develop the global team of technical presales engineers, setting expectations, running coaching, and making the hiring, promotion, and performance calls.
Define and own how we demonstrate Mattermost: standard demos, reference architectures, discovery guides, and proof-of-concept playbooks for defense, intelligence, and critical infrastructure buyers.
Pair with regional sales leaders to assign SE coverage, join strategic pursuits, and shape technical strategy on the deals that matter most.
Keep SEs current on the product by working with Product and Engineering on release readiness, technical certification, and hands-on learning.
Bring the voice of the customer and the field back to Product, Engineering, and Security: what blocks deals, what wins them, and what competitors are doing technically.
Measure the team on technical win rate, proof-of-concept outcomes, certification, and SE productivity, and report on it regularly to the CRO.
What you will achieve:
Within 30 days
You have met every SE, the regional sales leaders, and the Product and Engineering counterparts you will depend on. You have joined live customer calls and active evaluations, and you know where demos are inconsistent, where SEs are stretched, and which deals are at technical risk. You have a clear read on each person's strengths and gaps.
Within 60 days
You have a written view of the team's current state and a plan to close the gaps. A standard demo flow and discovery guide are in use on every new opportunity. SE coverage is aligned with regional sales leaders, and you are in the room on the strategic pursuits. Every SE has a development plan and a coaching cadence with you.
By 90 days
Proof-of-concept scoping and exit criteria are documented and applied on every evaluation. Product readiness and certification expectations are set with Product and Engineering, and SEs are on track to complete them. You are reporting technical win rate, proof-of-concept outcomes, and certification status to the CRO on a regular cadence.
By the end of year one
Technical win rate and proof-of-concept conversion are up against the baseline you set in your first 90 days with the CRO. The team is fully certified on the current product, any open SE roles are filled with people who ramp on schedule, and Product has acted on the defined number of field-sourced improvements. Regional sales leaders ask for your SEs by name.
To be successful in this role, you will need:
Experience leading a team of technical presales or solutions engineers, including hiring, coaching, and performance management.
Hands-on fluency with enterprise deployment of self-hosted or on-premises software, including security, identity, and integration requirements.
Experience running technical evaluations and proofs of concept for enterprise or public-sector buyers.
Executive-level communication, with credibility in front of CISOs, architects, and senior sales leaders.
Comfort working remotely with a globally distributed team.
Nice to have:
Background in defense, intelligence, or critical infrastructure, including familiarity with government procurement cycles, security clearance considerations, or CMMC and FedRAMP contexts.
Experience selling or supporting Mattermost, Slack, Microsoft Teams, or other enterprise collaboration platforms.
Familiarity with Salesforce, Gong, or similar tools for tracking technical activity and win rates.
Experience building AI-assisted workflows that make SEs faster, such as demo preparation, RFP responses, or discovery notes.
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range:
$195,000 – $235,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information, visit
Security Clearances, United States Department of State
.
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information, visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Grafana Labs is looking for a
Enterprise Account Executive, Acquisition
who will be responsible for prospecting and closing new business across the
NYC Metro
region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
Responsibilities
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
Requirements
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Familiarity with open source technology is a significant advantage
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
In the US, the OTE compensation range for this role is $280,000 - $310,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
seniorSwitzerland (Remote); Must be located in Switzerland
Brussels, Belgium; Stockholm, Sweden
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоToronto; Canada; United States; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
seniorГеография найма не уточнена
Brussels, Belgium
seniorRepublic of Ireland (Remote); Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
seniorUnited Kingdom (Remote); Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
seniorCanada (Remote); (East Coast Canada preferred, open to other time zones for exceptional candidates); Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
seniorUnited States (Remote); (East Coast US preferred, open to other time zones for exceptional candidates); Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
seniorSweden (Remote); Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
seniorSpain (Remote); Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
seniorGermany (Remote); Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind
seniorUnited States (Remote); We are considering candidates based in the US and Canada only, within the Eastern or Central time zones
seniorCanada (Remote); We are considering candidates based in the US and Canada only, within the Eastern or Central time zones
United States, San Mateo, CA
United States; You have managed a distributed team across time zones and kept it connected, current on the product, and accountable to clear measures; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics