We're looking for a full-time Director of Business Development to lead our efforts to expand our client base. Develop, maintain, and implement a strategic business development plan.
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We're looking for a full-time Director of Business Development to lead our efforts to expand our client base. Develop, maintain, and implement a strategic business development plan.
Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are seeking a talented and motivated full-time Product Manager, Aperture to help shape the product strategy for Tailscale's AI gateway. Aperture gives organizations visibility and control over how their teams use AI. It routes and secures LLM traffic through Tailscale's identity layer instead of distributing API keys, so security and platform teams can see who's using which models, enforce usage policy, and eliminate key sprawl. You'll be the first dedicated PM on this team, working directly with our co-founder and working alongside a small, AI-native engineering team to take Aperture from its current early-stage footing into a core part of how Tailscale's customers adopt AI safely. This is a foundational role: you'll bring product rigor and customer focus to a team that's moved fast and proven real demand, and you'll have outsized influence over what Aperture becomes as it matures. Key Responsibilities Shape Aperture's product roadmap, in close partnership with our co-founder, Engineering Manager and the engineering team, translating a fast-moving, still-forming product area into clear priorities. Work directly with reference/design-partner customers to translate their AI governance and security needs into concrete product requirements. Partner with engineering to balance rapid prototyping with the production rigor required for an AI product customers depend on during their daily work. Represent Aperture externally — to customers, partners, and the community — as a credible voice on AI governance and enterprise AI adoption. Track and report on adoption, usage, and the metrics that matter for a product still establishing product-market fit. Partner with GTM and Customer Success as Aperture moves toward defined pricing and a repeatable sales motion. What We Are Looking For 3-5 years of product management experience (can include experience in other technical customer facing roles, e.g. SE or FDE), including meaningful time in an early-stage or 0-to-1 product context Comfort with ambiguity and fast, shifting priorities — this is a small team still defining its own scope. Experience building products for technical buyers (IT, security, or platform teams), since Aperture's customers are CISOs, platform engineers, and IT admins. Strong technical fluency — able to work credibly with engineers building in Go and go deep on identity, security, and AI-agent workflows. Excellent written and verbal communication, including the ability to represent the product externally. Nice to Have Prior product experience in AI/LLM infrastructure, developer tools, or identity/security products. Familiarity with the AI gateway landscape (e.g., LiteLLM, Portkey, Kong AI Gateway, Cloudflare AI Gateway) and how Aperture's identity-based approach differs. Experience partnering with GTM to bring a nascent product category to a defined pricing and sales motion. Public technical writing, conference talks, or community engagement. Hands-on experience with Tailscale, at work or at home. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $209,040 — $296,140 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .
Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are seeking a talented and motivated full-time Product Manager, Aperture to help shape the product strategy for Tailscale's AI gateway. Aperture gives organizations visibility and control over how their teams use AI. It routes and secures LLM traffic through Tailscale's identity layer instead of distributing API keys, so security and platform teams can see who's using which models, enforce usage policy, and eliminate key sprawl. You'll be the first dedicated PM on this team, working directly with our co-founder and working alongside a small, AI-native engineering team to take Aperture from its current early-stage footing into a core part of how Tailscale's customers adopt AI safely. This is a foundational role: you'll bring product rigor and customer focus to a team that's moved fast and proven real demand, and you'll have outsized influence over what Aperture becomes as it matures. Key Responsibilities Shape Aperture's product roadmap, in close partnership with our co-founder, Engineering Manager and the engineering team, translating a fast-moving, still-forming product area into clear priorities. Work directly with reference/design-partner customers to translate their AI governance and security needs into concrete product requirements. Partner with engineering to balance rapid prototyping with the production rigor required for an AI product customers depend on during their daily work. Represent Aperture externally — to customers, partners, and the community — as a credible voice on AI governance and enterprise AI adoption. Track and report on adoption, usage, and the metrics that matter for a product still establishing product-market fit. Partner with GTM and Customer Success as Aperture moves toward defined pricing and a repeatable sales motion. What We Are Looking For 3-5 years of product management experience (can include experience in other technical customer facing roles, e.g. SE or FDE), including meaningful time in an early-stage or 0-to-1 product context Comfort with ambiguity and fast, shifting priorities — this is a small team still defining its own scope. Experience building products for technical buyers (IT, security, or platform teams), since Aperture's customers are CISOs, platform engineers, and IT admins. Strong technical fluency — able to work credibly with engineers building in Go and go deep on identity, security, and AI-agent workflows. Excellent written and verbal communication, including the ability to represent the product externally. Nice to Have Prior product experience in AI/LLM infrastructure, developer tools, or identity/security products. Familiarity with the AI gateway landscape (e.g., LiteLLM, Portkey, Kong AI Gateway, Cloudflare AI Gateway) and how Aperture's identity-based approach differs. Experience partnering with GTM to bring a nascent product category to a defined pricing and sales motion. Public technical writing, conference talks, or community engagement. Hands-on experience with Tailscale, at work or at home. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $156,000 — $221,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .
Location: Remote - Canada, Remote Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: We're seeking a Senior Business Architect (Canada) for ACCC: someone who can go deep on brokerage operations across accounts, trading, clearing, settlement, custody, and asset servicing, and can turn that operating knowledge into clear requirements and turn that into clear requirements Product and Engineering can build. You are the bridge between how the Canadian brokerage actually works and the product roadmap. You lead structured discovery with counterparts and work out how partner firms, account opening, clearing, custody, and day-to-day operations fit together, then write that down as epics, user stories, acceptance criteria, edge cases, and open decisions. Success is measured by: requirements and designs teams can build without guessing; a clear split between what the system does and what people still do at launch; solution options that Product and Engineering can sequence; and a backlog tied to ACCC milestones and capabilities. What You'll Walk Into You won't be starting from zero. You'll be owning live problems: Operations scope: defining what ACCC must support across accounts, trading, clearing, settlement, custody, books and records, and asset servicing. Partner firm handoffs: what partners send us, what we send back, and who does what across accounts, trades, cash, and securities. Account and trade lifecycle: account opening, settlement in Canada through CDS, failed trades, transfers, and corporate actions such as dividends and splits. Platform gap analysis: comparing today's Alpaca platform with Canadian brokerage operations requirements to decide what we reuse, change, or build. Launch scope: separating what must work on day one from what follows, including registered accounts (TFSA, RRSP, RESP), more products, and more partner services. Open decisions: logging each one with an owner so it gets closed or consciously deferred. What you’ll own Requirements across ACCC’s brokerage operations, and what comes next: Map brokerage operations end to end across these areas: broker onboarding, account carrying, trade clearing/settlement, custody of cash/securities, books & records, financing (if in scope), corporate actions, transfers, exceptions, and reporting Help define target operating models and capability designs: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally Turn regulatory and operational obligations into product requirements: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally Write epics, user stories, acceptance criteria, and edge cases that Product and Engineering can build against. Produce the artifacts teams actually use: process maps, capability matrices, requirement specs, data/field definitions, state machines, exception catalogs, RACI for build vs. run, and decision logs Work with Product Managers and Engineering to sequence MVP → launch → scale: must-haves for go-live vs. post-launch backlog across these operating areas (e.g. additional account types, asset classes, IB services, automation) Interface across Product, Engineering, Ops, and Compliance: translate business need into buildable scope; escalate open decisions with clear owners and options Run structured discovery: workshops, SME interviews, gap analysis vs. current Alpaca platform, peer operating models where useful Keep requirements automation- and AI-aware : flag where STP, rules, and AI-assisted exception handling should be designed in—not bolted on later Flag where straight-through processing, rules, and AI-assisted exception handling should be designed from the start. Maintain a living requirements backlog tied to ACCC milestones, risks, and open decisions Who you are (Must-Haves) Excited about what Alpaca is building and about standing up Canadian brokerage operations. Comfortable operating as a senior IC reporting to the President — driving clarity across Product, Engineering, Ops, and Compliance without needing a formal team. Bachelor's degree in computer science, engineering, finance, or equivalent. 8+ years as a business architect, business analyst, consultant or in product operations within brokerage, clearing, custody, or capital markets. Comfortable translating brokerage operating processes and regulatory requirements into product language (you don’t need to be a lawyer or CCO) Strong structured analysis: flows, entities, states, exceptions, controls, and what breaks if a step is missing. Clear writing: specs, diagrams, and decisions others can execute against. Collaborative with Ops SMEs, PMs, Engineering, and Compliance; curious enough to dig; disciplined enough to close loops Bias to precision over vague “requirements fluff”; you know when something is a product change vs. an ops procedure vs. a policy decision Judgment to tell a product change from an operating procedure or a policy decision. Strong communication and collaboration skills across operations, product, engineering, and compliance. Who you might be (Nice-to-Haves) Experience on a carrying, self-clearing, or custody build. Canadian dealer, carrying broker, or introducing broker experience. Prior business architecture or enterprise/solution architecture exposure in capital markets Familiarity with CDS or Canadian settlement workflows. Experience with registered accounts or Canadian tax requirements (TFSA, RRSP, RESP). Background with API or platform brokerage products. Experience working at a fintech, startup, or greenfield launch. AI-native workflow: recurring use of tools like Cursor, Claude, or ChatGPT in spec drafting, discovery synthesis, and gap analysis. Experience shaping greenfield capability roadmaps with executive sponsors How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy
Location: San Francisco; Austin; Seattle; United States; New York; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role: Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions. In this role, you will: - Own assigned areas, including journal entries and complex balance sheet reconciliations, together with the related internal controls. - Prepare the consolidated financial statements, including the statement of cash flows, and support various management reporting requirements - Analyze fluctuation and variances and explain drivers and methodology to accounting leaders and finance partners - Maintain the chart of accounts, supporting account mapping, entity setup, and system changes - Record and reconcile intercompany transactions, including recharges, loans, and cost allocations - Run monthly intercompany matching and settlement, and resolve differences with counterparties across entities - Support eliminations in consolidation, and foreign currency remeasurement and translation, ensuring NetSuite processes operate correctly - Serve as the operational lead for close activities in Numeric, NetSuite, and related systems, maintain the close calendar and checklist, and flag risks or delays to the accounting leaders early - Partner with technology and systems teams to identify, pilot, and deploy automation and AI-enabled solutions across reconciliations, recurring analyses, exception triage, flux commentary, and evidence gathering. - Implement and maintain robust accounting policies, procedures, systems, and internal controls - Collaborate with cross-functional teams to ensure financial accuracy and support business growth - Leverage technology solutions to enhance accounting efficiency and accuracy You may be a good fit if you: - Have 5+ years of progressive accounting experience, with prior leadership in fast-paced environments - Hands-on experience with month-end close, GL accounting, and account reconciliations, using close management tools such as Numeric - Working knowledge of US GAAP, with experience preparing financial statements and supporting ad-hoc financial reporting requests - Experience with multi-entity accounting, including intercompany reconciliation, eliminations, and foreign currency - Experience with leveraging AI tools to build and improve workflows to achieve operational efficiency and accuracy - Demonstrate excellence in problem-solving and process improvement methodologies - Show proficiency with financial systems (Netsuite preferred, but not required) - Exhibit strong communication skills and ability to collaborate across departments - Thrive in high-growth, dynamic environments with evolving priorities - Have experience building scalable accounting processes in technology companies FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
✔️ Привлекать новых мерчантов через собственную сеть профессиональных контактов. ✔️ Вести полный цикл B2B-продаж от первого контакта до подписания договора и запуска интеграции.
Location: Pittsburgh, PA Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... Duolingo is looking for a language assessment expert to support test development and research for the Duolingo English Test. You will join our Assessment Research and Development team, collaborating across disciplines to design and evaluate innovative language assessments. Your work will help ensure that assessment tasks and scores are valid, reliable, and fair while advancing Duolingo’s mission through science. 🧠 You will... Collaborate with measurement researchers, engineers, and designers to develop innovative, research-driven language assessments. Design and evaluate assessment tasks, including new interactive item formats. Conduct qualitative and quantitative studies examining the validity, reliability, and fairness of assessment tasks and test scores. Apply language assessment and measurement principles to improve test design, content, scoring, and quality assurance. Translate research findings into clear recommendations for technical and non-technical partners. Share findings through technical reports, research publications, blog posts, and presentations to professional and academic audiences. ✅ You have... A PhD in language testing, applied linguistics, second language acquisition, educational measurement, or a related field. Experience developing or conducting research on high-stakes language assessments or comparable professional experience. Expertise in language assessment, including test design, validity, reliability, fairness, and the measurement of language proficiency. Experience designing and analyzing qualitative and quantitative research studies. Experience communicating research through publications, reports, or presentations. The ability to explain complex measurement concepts clearly to collaborators from different disciplines. Proficiency with data-analysis tools such as R or Python. Strong collaboration, project-management, and organizational skills. ⭐ Exceptional candidates will have... Experience applying large language models, natural language processing, or related technologies to language assessment. Experience collaborating with software engineers, or AI researchers to develop digital assessment products. Experience designing or developing computer-adaptive tests. Expertise in evidence-centered design, interactive-task development, or integrated-skills assessment. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $110,500 — $149,500 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .
Location: Portugal Workplace: remote Are you passionate about using the power of communication data to build intelligent, intuitive AI experiences? Do you thrive on owning a product area – from discovering what customers need to shipping it with your engineering team? If so, Intermedia’s AI & Data Product Management team is seeking a hands-on Product Manager to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products. This is a role for a product manager ready to own a slice of the roadmap end to end – more ownership and customer-facing discovery than a product owner, working shoulder-to-shoulder with engineering and UX to turn ideas into products customers love. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As a Product Manager on the AI & Data team, you will own a product area within our AI portfolio, defining what to build and why, and partnering directly with engineering to deliver it. You will run discovery with customers and stakeholders, shape a prioritized roadmap for your area, write clear requirements, and see features through from concept to launch. You will use metrics and customer feedback to understand how your product is performing and where to invest next. Your focus will be on AI-driven experiences, requiring strong analytical skills, a good sense for UI/UX and usability, and excellent communication. You will work with globally distributed teams, making effective asynchronous communication essential. This is a mid-level role ideal for someone who combines ownership and product judgment with strong, detail-oriented delivery. You’ll help shape the strategy and roadmap for your product area and own how it gets delivered — the broader, longer-term vision for the area is set in partnership with the Senior Product Manager or team lead. Key Responsibilities Own the roadmap for a defined product area, balancing customer needs, business goals, and technical realities. Run discovery with customers, stakeholders, and data to identify problems worth solving and validate solutions. Translate opportunities into clear requirements, user stories, and acceptance criteria, and partner with engineering to deliver them. Work closely with UI/UX to shape intuitive, high-quality experiences, coordinating prototypes and design assets. Prioritize and maintain a healthy backlog and participate actively in Agile ceremonies. Track product performance through metrics, customer satisfaction, and usability feedback, and act on what you learn. Stay aware of competitive and market dynamics in your area and feed that insight into planning. Communicate progress, risks, and timelines to stakeholders, setting and managing expectations proactively. Collaborate with other product managers to align priorities and ensure a coherent product experience. Requirements Strong product sense for AI-powered features — you can reason about what LLMs and AI agents can and can’t do, and translate that into sound product decisions. 3+ years of product management experience delivering software products, ideally in a SaaS environment. Demonstrated ownership of a product area or feature set from discovery through launch. Strong analytical mindset, comfortable using data and customer feedback to make decisions. Good sense for UI/UX and usability, with the ability to partner effectively with design. Excellent communication and presentation skills, able to align engineering, design, and stakeholders. Experience working with Scrum or other Agile frameworks alongside engineering teams. Strong technical aptitude and problem-solving ability. Bachelor’s degree in a relevant field, or equivalent professional experience. Upper-intermediate or higher English proficiency, with strong asynchronous communication skills. Would Be a Plus Experience building customer-facing AI or data-driven products. Familiarity with product analytics and experimentation (A/B testing, funnel and usage analysis). Experience with UCaaS/CCaaS or other SaaS products. Familiarity with modern AI concepts, LLMs, or machine learning workflows. Why Join Us You will own meaningful parts of an AI product portfolio that helps customers work smarter and more efficiently, with the autonomy to shape what gets built and the support of a passionate, cross-functional team. If you’re ready to own, build, and help shape the next wave of AI-driven communication, we’d love to hear from you.
Location: Portugal Workplace: remote Are you passionate about using the power of communication data to build intelligent, intuitive AI experiences? Do you thrive on owning a product area – from discovering what customers need to shipping it with your engineering team? If so, Intermedia’s AI & Data Product Management team is seeking a hands-on Product Manager to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products. This is a role for a product manager ready to own a slice of the roadmap end to end – more ownership and customer-facing discovery than a product owner, working shoulder-to-shoulder with engineering and UX to turn ideas into products customers love. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As a Product Manager on the AI & Data team, you will own a product area within our AI portfolio, defining what to build and why, and partnering directly with engineering to deliver it. You will run discovery with customers and stakeholders, shape a prioritized roadmap for your area, write clear requirements, and see features through from concept to launch. You will use metrics and customer feedback to understand how your product is performing and where to invest next. Your focus will be on AI-driven experiences, requiring strong analytical skills, a good sense for UI/UX and usability, and excellent communication. You will work with globally distributed teams, making effective asynchronous communication essential. This is a mid-level role ideal for someone who combines ownership and product judgment with strong, detail-oriented delivery. You’ll help shape the strategy and roadmap for your product area and own how it gets delivered — the broader, longer-term vision for the area is set in partnership with the Senior Product Manager or team lead. Key Responsibilities Responsibilities • Own the roadmap for a defined product area, balancing customer needs, business goals, and technical realities. • Run discovery with customers, stakeholders, and data to identify problems worth solving and validate solutions. • Translate opportunities into clear requirements, user stories, and acceptance criteria, and partner with engineering to deliver them. • Work closely with UI/UX to shape intuitive, high-quality experiences, coordinating prototypes and design assets. • Prioritize and maintain a healthy backlog and participate actively in Agile ceremonies. • Track product performance through metrics, customer satisfaction, and usability feedback, and act on what you learn. • Stay aware of competitive and market dynamics in your area and feed that insight into planning. • Communicate progress, risks, and timelines to stakeholders, setting and managing expectations proactively. • Collaborate with other product managers to align priorities and ensure a coherent product experience. Requirements • Strong product sense for AI-powered features — you can reason about what LLMs and AI agents can and can’t do, and translate that into sound product decisions. • 3+ years of product management experience delivering software products, ideally in a SaaS environment. • Demonstrated ownership of a product area or feature set from discovery through launch. • Strong analytical mindset, comfortable using data and customer feedback to make decisions. • Good sense for UI/UX and usability, with the ability to partner effectively with design. • Excellent communication and presentation skills, able to align engineering, design, and stakeholders. • Experience working with Scrum or other Agile frameworks alongside engineering teams. • Strong technical aptitude and problem-solving ability. • Bachelor’s degree in a relevant field, or equivalent professional experience. • Upper-intermediate or higher English proficiency, with strong asynchronous communication skills. Would Be a Plus • Experience building customer-facing AI or data-driven products. • Familiarity with product analytics and experimentation (A/B testing, funnel and usage analysis). • Experience with UCaaS/CCaaS or other SaaS products. • Familiarity with modern AI concepts, LLMs, or machine learning workflows. Why Join Us You will own meaningful parts of an AI product portfolio that helps customers work smarter and more efficiently, with the autonomy to shape what gets built and the support of a passionate, cross-functional team. If you’re ready to own, build, and help shape the next wave of AI-driven communication, we’d love to hear from you.
Location: Portugal Workplace: remote Senior Product Owner – AI & Data Are you passionate about using the power of communication data to create intelligent, intuitive AI experiences? Do you thrive on turning ambitious product concepts into clear, deliverable requirements and then driving multiple teams to ship them? If so, Intermedia’s AI & Data Product Management team is seeking an execution-driven Senior Product Owner to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products. This is a senior execution role for someone who has outgrown owning a single backlog and is ready to lead delivery across several teams, coordinate releases end to end, and set the standard for how we turn strategy into shipped product. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As a Senior Product Owner on the AI & Data team, you will own day-to-day execution across multiple development teams, translating product initiatives into detailed, actionable requirements and ensuring they are delivered with quality and predictability. You will partner closely with product managers, engineering, UX, QA, and project management to keep complex, interdependent work moving, and you will coordinate releases from planning through launch. Your focus will be on AI-driven experiences, requiring strong analytical skills, exceptional communication, and the ability to break down complex ideas into clear, structured stories. You will work with globally distributed teams, making effective asynchronous communication essential. As a senior member of the team you will also help set execution standards and mentor other product owners. Responsibilities • Serve as the Senior Product Owner across multiple development teams, driving day-to-day execution and removing blockers. • Prioritize and maintain clear, structured backlogs aligned with product goals and stakeholder needs. • Lead Agile ceremonies including sprint planning, refinement, daily stand-ups, demos, and retrospectives. • Collaborate with product managers and cross-functional partners to understand business needs and convert them into explicit, detailed requirements. • Develop user stories, acceptance criteria, use cases, and workflow diagrams/UML models for development teams. • Work with UI/UX teams to coordinate prototypes and design assets. • Contribute to roadmap planning with execution-level insight on capacity, sequencing, feasibility, and risk. • Plan and coordinate releases across engineering, QA, operations, and customer-facing teams, communicating progress, risks, and timelines to stakeholders. • Lead cross-team efforts spanning multiple Intermedia products or systems, aligning dependencies and expectations. • Mentor and support other product owners, helping raise the quality and consistency of execution across the team. Requirements • Comfortable driving delivery of AI features — you don’t need to build models, but you can turn AI capabilities into clear, buildable stories with engineering. • 4+ years of experience as a Product Owner, Project Manager, Business Analyst, or similar role in software development, including experience coordinating delivery across multiple teams. • Excellent organizational skills with the ability to manage multiple priorities, dependencies, and deadlines. • Strong analytical mindset, capable of processing complex information and producing clear, structured requirements. • Excellent presentation and communication skills, with the ability to facilitate productive discussions and align diverse teams. • Strong technical aptitude and problem-solving ability. • Deep experience working with Scrum or other Agile frameworks. • Proven release and delivery coordination experience across cross-functional teams. • Bachelor’s degree in Computer Science or a related field, or equivalent professional experience. • Upper-intermediate or higher English proficiency, with strong asynchronous communication skills. Would Be a Plus • Experience coordinating delivery across multiple Scrum teams at once. • Product Ownership or Agile certifications (CSPO, PSPO, SAFe, PMP). • Experience owning cross-product release trains or complex, interdependent releases. • Technical background or prior hands-on engineering experience. Why Join Us You will play a critical role in delivering intuitive, AI-powered experiences that help customers work smarter and more efficiently. You’ll lead a passionate, cross-functional team committed to high-quality execution and meaningful product impact. If you’re ready to drive delivery, raise the bar, and help shape the next wave of AI-driven communication, we’d love to hear from you. - -
Location: United States Workplace: remote Launch Manager – AI Are you highly organized, proactive, and energized by bringing people together to deliver a shared goal? Do you thrive on turning a complex, multi-team effort into a clear plan and driving it to a successful outcome? If so, Intermedia’s Data & AI Product Management team is seeking a Launch Manager to own the go-to-market launch of our next generation of AI products – one of the most visible and cross-functional roles on the team. This role sits at the center of how Intermedia brings its AI products to market. You will coordinate launches end to end, align stakeholders across the business, and work directly with senior leadership to keep them informed and confident that each launch is on track. It is an exceptional opportunity for someone who wants to build a broad understanding of the business and develop real visibility with our leaders. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As Launch Manager, you will own the planning and coordination of AI product launches across our AI groups. You will build and maintain the launch plans – the timelines, owners, and lead times that define what needs to happen, who is responsible, and by when – and keep a large and varied set of stakeholders aligned and on track. You will develop a strong working understanding of the products so you can give clear, well-structured direction, and you will keep senior leadership informed on launch status, risks, and dates. This is a highly cross-functional role in which your impact comes through communication, organization, and consistent follow-through. You will be proactive in keeping commitments on track, following up with stakeholders diplomatically and in a way that strengthens working relationships. What this role is not: this is not an engineering project management role. You will not be coordinating engineering teams against a development plan or managing inter-team technical dependencies and delivery timelines. Your focus is the launch and the stakeholders around it – ensuring the business is ready, aligned, and set up for a successful release. What success looks like in your first 6 months You know the landscape. You understand our AI products well enough to explain them to any audience, and you know who owns what across marketing, sales, support, training, solution architects, and docs. The launch calendar is yours. There’s a single, up-to-date view of what’s launching when — with owners, dependencies, and lead times — and people rely on it. You’ve run a launch. You’ve coordinated at least one launch end-to-end, keeping every workstream aligned and on schedule through to a clean release. A cadence is in place. A regular check-in and communication rhythm exists, so stakeholders always know what they need to do and by when. Leadership trusts your read. You give execs a concise, accurate picture of launch status and risks — and they come to you for it. Working with Senior Leadership Launch readiness is a topic our executives care about, and you will be their trusted point of contact for it. You will report launch status directly to senior leadership, present timelines and readiness in leadership forums, and give our executives the clear, concise picture they need to make decisions. This is a rare opportunity early in a career to work alongside leaders across the company, build genuine relationships with the executive team, and be recognized as the person who makes launches happen – visibility that can open significant doors for your future at Intermedia. Key Responsibilities Own and maintain launch plans for AI products – project plans and spreadsheets capturing timelines, owners, dependencies, and required lead times for each task. Map the stakeholders involved in each launch and run a clear communication cadence so everyone knows what they need to do and by when. Track go-to-market readiness across the business – marketing, sales, support, training, solution architects, documentation, and more – and keep it all moving toward the launch date. Provide clear, well-organized direction to stakeholders and follow up proactively and diplomatically to keep commitments on track. Report launch status, risks, and delivery dates to senior leadership, and present readiness in leadership forums. Coordinate usability testing and customer feedback sessions by connecting product teams with customers, solution architects, and other stakeholders, and organizing the logistics. Run launch checklists, go/no-go reviews, and post-launch retrospectives to continuously improve how we launch. Build a strong working understanding of the products so you can communicate credibly with any audience, from engineers to executives. Requirements Enough familiarity with AI products to explain them credibly to any audience; deep technical or model-building knowledge is not required. 1–2 years of experience in a role that rewards strong organization and coordination – for example project or program coordination, product ownership, business operations, launch or event management, an internship, or a similar cross-functional role. We’re open to high-potential candidates early in their careers. A track record of keeping multiple workstreams, owners, and deadlines on track at once, with excellent attention to detail. Excellent written and verbal communication, with the ability to tailor a message to any audience, from individual contributors to senior executives. Strong interpersonal skills and a collaborative, outgoing style; you build trust quickly and enjoy working across teams. A proactive, self-starting mindset – you take ownership, anticipate what is needed, and follow through without being asked. Confidence and professionalism when engaging and presenting to senior stakeholders. Comfort working with globally distributed teams, with strong asynchronous communication skills. Upper-intermediate or higher English proficiency. Bachelor’s degree or equivalent professional experience. Would Be a Plus Exposure to go-to-market, product marketing, or launch/event coordination (including internships or university projects). Experience with planning and collaboration tools (e.g. Smartsheet, Jira, Asana, Monday). Familiarity with UCaaS/CCaaS or other SaaS products. Familiarity with modern AI concepts or products. Why Join Us This is a high-visibility role at the heart of how Intermedia brings its AI products to market. You will work with colleagues in nearly every part of the company and partner directly with senior leadership, building relationships and credibility with our executive team. It is a genuine springboard: you will gain a broad understanding of how the business fits together, develop a wide internal network, and make a visible, measurable impact on the success of every launch. If you are organized, proactive, and motivated by delivering results through people, we’d love to hear from you.
Location: Remote: West Coast US About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. About the Role: We are seeking a driven, high-energy individual who is passionate about new business acquisition and enterprise sales. As a Senior Enterprise Account Executive, you will be responsible for executing a strategic sales plan within your assigned territory, focusing on revenue growth and new customer acquisition. This role offers the opportunity to work closely with cross-functional teams, including solution engineering (pre-sales), marketing, and professional services, to ensure customer satisfaction and long-term success. Key Responsibilities: Develop and execute a strategic territory plan targeting key organizations and applicable use cases to build a robust pipeline and achieve quarterly and annual sales objectives. Become an expert in our product offerings and industry solutions, delivering compelling demos, presentations, and proposals that clearly articulate business value. Leverage deep knowledge of the market to position our solutions as the best fit for customer needs, highlighting the advantages over competing technologies and approaches. Lead complex sales cycles with a solution-based approach, employing strategic selling strategies and tactics, including the Land & Expand model to grow accounts. Manage the full sales process from prospecting to closing, consistently securing new logos and expanding within existing accounts. Provide guidance and mentorship to Business Development Representatives (BDRs) and Field Marketing resources to align on target accounts and support pipeline development. Maintain accurate and up-to-date information within the CRM system, ensuring data integrity and adhering to forecasting guidelines. Develop strong partnerships with public cloud providers (AWS, Google, Microsoft Azure) and leverage these relationships to drive growth opportunities. What You Bring to the Role: 7+ years of proven success in enterprise software sales with a consistent track record of exceeding targets. Demonstrated experience managing complex sales processes within enterprise markets such as Data Warehousing, Business Intelligence, Data Science, AI/ML, or related fields. Proven ability to independently develop and close new client relationships while effectively managing long-term business engagements. Deep understanding of commercial open-source business models, including selling on-premise and cloud & SaaS hybrid solutions. Ability to craft and execute sales strategies tailored to specific industries, leveraging partner and Go-to-Market knowledge. Strong presentation, communication, and organizational skills with a knack for building strong business champions. Familiarity with sales methodologies such as MEDDIC, SPIN, or Challenger Sales, and experience working in a fast-paced, competitive market. Experience collaborating with cross-functional teams to deliver on customer expectations, including Pre-Sales, Marketing, Customer Success, and Field Engineering resources. Proven ability to build and nurture relationships with key decision-makers, including CTOs, IT leaders, and technical end users, while collaborating with Solution Architects, Professional Services, and Channel Partners. Preferred Qualifications: Experience selling complex technical solutions into enterprise markets, with a focus on subscription-based models and cloud deployments. Knowledge of graph technology, data management tools, or other advanced data-driven technologies. A Bachelor’s degree in a relevant field and proficiency in standard corporate productivity tools (Google Docs, Salesforce, MS Office). The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual On Target Earnings Range $270,000 — $320,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific , BT Group , Caterpillar , Cisco , Comcast , Department for Education UK , eBay , NBC News , Novo Nordisk , Worldline , and others . Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com . ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As the Senior Customer Success Operations Manager, you'll play a critical role in building and scaling the operational infrastructure that supports Chainguard's post-sales organization, including Customer Success Management, Professional Services, Customer Support, and Renewals. You'll serve as a strategic partner to Customer Success leadership, translating business priorities into scalable processes, systems, and performance frameworks that improve customer outcomes, operational efficiency, and revenue retention. This role requires someone who can think strategically, influence cross-functional decisions, and drive complex initiatives from strategy through execution. You'll help shape how we operate as we scale, with a focus on automation, data-driven decision-making, and delivering a consistent, customer-centric experience. What you'll do: Customer Success Operations Strategy & Execution Own and execute the Customer Success Operations roadmap, prioritizing initiatives that improve customer experience, operational efficiency, and scalability. Partner with CS leadership to translate organizational priorities into measurable operating plans, processes, and performance expectations. Support capacity planning, resource allocation, and productivity modeling across Customer Success, Professional Services, and Support. Identify operational gaps and lead cross-functional initiatives that improve how our post-sales teams operate. Systems Strategy & Operational Infrastructure Own the strategy, implementation, and optimization of our Customer Success technology ecosystem, ensuring systems support business needs as we scale. Partner with Business Systems and IT to drive integrations, automation, and data integrity across Salesforce, CS platforms, support systems, and product analytics tools. Establish scalable processes and workflows that reduce manual effort and improve visibility across the customer lifecycle. Evaluate and recommend tools and technology investments that improve operational efficiency and the customer experience. Renewals Strategy & Operations Lead the operational implementation of our Renewals function, including forecasting processes, quota tracking, performance measurement, and renewal workflows. Establish reporting and analytics around renewal attainment, gross revenue retention (GRR), net revenue retention (NRR), churn, and contraction. Partner with CS, Sales, and Finance to improve renewal predictability, identify retention risks, and establish clear accountability for revenue outcomes. Develop scalable processes for renewal engagement, risk identification, escalation, and cross-functional coordination. Performance Measurement & Business Insights Establish KPIs, reporting frameworks, and executive dashboards that measure customer outcomes, retention, and operational productivity. Analyze performance trends and translate insights into actionable recommendations for leadership. Drive consistent business reviews and operating cadences to evaluate performance, identify risks, and prioritize improvements. Support annual planning through data analysis, productivity benchmarks, and operational recommendations. Process Optimization & Customer Experience Design and implement scalable processes across onboarding, adoption, customer engagement, renewals, and support. Establish operational playbooks, service-level expectations, and accountability frameworks that improve consistency and execution. Partner cross-functionally to identify friction points in the customer journey and implement improvements that drive customer satisfaction and retention. Lead change management, enablement, and adoption for new processes, systems, and initiatives. What we're looking for: 7+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, or a related function within B2B SaaS. Proven experience owning operational strategy and leading complex, cross-functional initiatives in a high-growth environment. Strong understanding of Customer Success operating models, SaaS retention metrics, renewal forecasting, and customer lifecycle management. Experience building and scaling operational processes, systems, and performance measurement frameworks. Deep Salesforce expertise and experience working with CS platforms, support systems such as Zendesk, and product analytics tools. Strong analytical capabilities, including forecasting, financial modeling, performance reporting, and translating data into business recommendations. Experience partnering with senior leadership across Customer Success, Finance, Sales, and Business Systems. Ability to independently identify business challenges, develop solutions, and influence decisions across functions. Strong communication, stakeholder management, and change management skills. Comfortable operating in ambiguity and balancing strategic priorities with hands-on execution. Strongly preferred: Experience building or scaling Customer Success Operations at a high-growth SaaS company. Experience supporting the launch or transformation of a dedicated Renewals organization. Familiarity with Professional Services operations, including utilization, delivery capacity, and resource planning. Experience implementing and integrating CS technology platforms and driving automation. Experience with SQL, Python, or other analytical and automation tools. Background in cybersecurity, developer tools, or enterprise infrastructure software. Base salary: $140,000-$165,000. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Transport Back Office Specialist Employment Type: Full-Time Experience: 2+ Years Required About the Role The Transport Back Office Specialist provides essential administrative and operational support to the transport team. The role is centred around processing invoices from carriers and vendors, managing their approval flow in ZIP, maintaining shipment and financial documentation, and keeping shipment statuses up to date in relevant systems. The specialist is expected to be organized, detail-oriented, and proactive in following up on outstanding items to ensure nothing falls through the cracks. Key Responsibilities Invoice Processing & Payment Follow-Up • Receive and process invoices from carriers, freight forwarders, customs brokers, and other transport vendors. • Enter invoices into ZIP accurately, ensuring correct coding, cost allocation, and supporting documentation. • Track invoice approval status in ZIP and proactively follow up with internal approvers to keep the process moving. • Liaise with the finance and accounting teams to ensure approved invoices are paid on time. • Investigate and resolve discrepancies between invoices and agreed rates or contracts, escalating complex cases to the Transport Manager as needed. • Maintain an up-to-date log of outstanding invoices and payment statuses, flagging overdue items. Document Management & Filing • Collect, organise, and file all transport-related documentation, including invoices, proof of delivery, customs documents, shipping instructions, and carrier correspondence. • Ensure documents are stored accurately in the relevant systems (TMS, Jira, shared drives, or equivalent) and are readily accessible for audit or operational review. • Maintain documentation standards and naming conventions to support compliance and internal audit requirements. • Support the team during audits or compliance reviews by retrieving and compiling required records. Shipment Status Updates • Monitor active shipments and update shipment statuses in the relevant tracking systems (TMS, Jira, or equivalent) based on information received from carriers and the transport team. • Flag delays, exceptions, or missing updates to the responsible Transport Specialist or Manager. • Ensure shipment records are complete and accurate from booking through to final delivery confirmation. • Coordinate with carriers and vendors to obtain status updates or missing documentation where needed. Administrative Support to the Transport Team • Provide general administrative support to the transport team, including preparation of reports, data entry, and correspondence with external partners. • Assist in maintaining vendor contact lists, rate cards, and contract reference documents. • Support the onboarding of new carriers or vendors by collecting required documentation and setting them up in relevant systems. • Identify recurring administrative bottlenecks and suggest process improvements to increase efficiency. Requirements • 2+ years of experience in a logistics, transport, or supply chain back-office or administrative role. • Hands-on experience processing invoices and managing payment workflows, ideally using ZIP or a similar accounts payable or procurement platform. • Familiarity with transport management systems (TMS), Jira, or similar tools used for shipment tracking and documentation. • Strong organizational skills and attention to detail — able to manage multiple open items simultaneously without losing track. • Proactive follow-up skills; comfortable chasing approvers, vendors, and carriers to keep processes on schedule. • Good understanding of transport and freight documentation (invoices, PODs, customs paperwork, etc.). • Proficient in Microsoft Excel or Google Sheets for tracking, reporting, and data management. • Clear written communication skills in English; able to correspond professionally with internal teams and external partners. • Ability to work independently and manage own workload with minimal supervision. Nice to Have • Experience supporting international freight operations, including familiarity with customs documentation. • Background in a technology, data center, or hardware logistics environment. • Experience with ERP systems (SAP, Oracle, NetSuite, or similar) in a logistics context Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $80,000 — $90,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin | Denver | San Francisco | New York About the Role As an FDE, you'll work as a hands-on, consultative build partner to a portfolio of Cloudflare's most strategic customers — companies building complex, ambitious applications on our developer platform. You'll work shoulder-to-shoulder with their engineering teams to shape architecture, prototype alongside them, review code, and unblock the hard technical problems that stand between them and production — so they can build faster and scale further on Cloudflare. This is a one-to-many motion. Rather than embedding full-time with a single account, you'll work in parallel, bringing patterns, reference implementations, lessons learned from across your portfolio to every customer you work with. Customers come to us building on the developer platform, but when we engage we support the full breadth of the Cloudflare platform. You operate as a technical force multiplier — helping customers ship, raising the quality of what they build, and surfacing real-world product insights back to Cloudflare's Product and Engineering teams. What you'll do Act as the hands-on technical build partner across a portfolio of strategic customers building on the Cloudflare platform, driving each engagement forward from idea to launch. Shape scalable, resilient architectures on Cloudflare and guide customers on the design decisions that matter — before they become bottlenecks. Hands-on development alongside customer teams to prototype, configure, and build reference implementations that demonstrate the right way to solve a problem on Cloudflare. Review customer code and share the best practices that raise the quality, performance, and security of what they build. Diagnose and resolve hard technical problems across the stack, removing the blockers between customers and a successful launch. Write reference code, samples, and technical guidance that customers can learn from, build on, and reuse. Support the full breadth of the Cloudflare platform when engaged — from Workers, storage (KV, R2, D1), and Durable Objects to AI (Workers AI, AI Gateway, Vectorize), security, networking, and observability. Join Customer Engineering rituals — design reviews, planning sessions, and technical working sessions. Surface real-world edge cases, friction, and product gaps directly to Cloudflare's Product and Engineering teams to shape the product roadmap. Establish and maintain trusted technical relationships with customer engineers and technical leaders (Staff+ engineers, Directors, and VPs). Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across each customer's tech stack. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Proven Engineering Pedigree: 7+ years of professional software engineering experience, including time in a customer-facing engineering role — such as forward deployed, solutions or sales engineering, professional services, or developer relations — where you worked hands-on with external engineering teams. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them. Languages : You are experienced with modern languages like TypeScript, Rust, and Go. Active Practitioner : You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns. Full-Stack Architectural Depth : Broad technical fluency across the entire stack — from frontend performance and backend logic to data/storage and distributed infrastructure. Production Maturity : You've owned mission-critical services with real-world users. You understand production rigor, the urgency of incident response, and the architectural discipline required to run highly available systems. AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery. Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details. Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives. High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end. Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact. Bonus Points Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform. A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $244,000 - $290,000 For New York based hires: Estimated annual salary of $234,000 - $280,000 For Colorado based hires: Estimated annual salary of $212,000 - $255,000 Commissions: This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Applications will be accepted until January 15th, 2027. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Berlin, Germany; Frankfurt, Germany; Munich, Germany About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Workato is looking for an Engineering Manager to lead the ChatBots and AI team within our Platform organization. This is a high-ownership role for someone who thrives in ambiguity: you turn unclear requirements into clear execution plans, make confident decisions with incomplete information, and keep both the team and leadership aligned. The team is fully remote and international - you'll build the processes and culture that make it work at pace. About the Team The ChatBots and AI team's mission is to deliver AI agents to end users. We own the runtime and integration layer - conversation storage, API design, streaming, and integrations with external interfaces like Slack and other applications. The team is made up of Senior and Staff engineers working in Ruby/Rails and Go on a modern stack: PostgreSQL, Kafka, Redis, Kubernetes, and AWS. You'll collaborate with dedicated QA, SRE, and UX/UI teams, as well as engineering teams across the broader organization. Workato has a strong cross-functional culture - your team won't work in isolation. What You'll Do Delivery Partner with Product Managers and stakeholders to scope projects, set timelines, and define what success looks like Plan and track execution across quarters and sprints; deliver on schedule without compromising quality Identify blockers early, resolve them decisively, and escalate when escalation is the right call Balance feature work against internal investments - AI-SDLC, CI/CD, platform upgrades, and technical debt Team Manage, mentor, and grow a team of Senior and Staff engineers Own hiring, onboarding, and performance management Design team processes that fit a distributed, asynchronous environment - and evolve them as the team and company change Apply AI tooling to how the team works, not just what it builds Technical Ownership Participate in architecture and design decisions as a technical peer to your engineers Make trade-off calls on scope, approach, and sequencing - and be accountable for them Understand the system deeply enough to allocate the team's capacity where it matters most Communication Keep leadership informed on progress, risks, and blockers with clarity and without spin Build working relationships with peer leads across engineering and product Represent your team's priorities and constraints in cross-team planning What We're Looking For 5+ years managing engineering teams, including Senior and Staff-level individual contributors Senior engineer-level technical depth - you can read the code, challenge a design, and hold your own in an architecture discussion Hands-on background in backend engineering; experience with Ruby, Go, or comparable languages and distributed systems Demonstrated ability to operate under ambiguity: defining direction where none exists, and committing to decisions before all the information is available Track record of shipping complex software on schedule in a fast-moving environment Experience managing a fully remote, distributed team across multiple time zones Strong written communication - in an async environment, writing is the primary management tool Nice to Have Experience building AI-powered products - agents, LLM pipelines, or orchestration systems Background in platform, integration, or developer-facing infrastructure Experience scaling a team through periods of rapid growth Familiarity with enterprise SaaS or automation platforms (REQ ID: 2941)
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Washington, D.C. About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Job Title: Sr. Federal Consulting Engineer (TS/SCI and FS Poly required) Role Overview: Working with our customer’s engineering teams, you’ll lead and contribute to all phases of the Neo4j implementation within their projects. Act as the Technical Subject Matter expert for short to long-term consulting engagements where you’ll write code, provide expert advice and guidance, train and educate, and help prepare deployments for production rollout. Develop solution architectures that address the technical requirements of our customer’s projects. Design and build prototype solutions that demonstrate required functionality with Neo4j. Help prepare solution proposals for our customer’s engineering and management teams that help address the overall project goals. You will be responsible for driving out technical requirements, data modeling, coding and testing (eg, data ingestion), and data visualizations. Job Responsibilities: Working with our customer’s engineering teams, you’ll lead and contribute to all phases of the Neo4j implementation within their projects. Act as the Technical Subject Matter expert for short to long-term consulting engagements where you’ll write code, provide expert advice and guidance, train and educate, and help prepare deployments for production rollout. Develop solution architectures that address the technical requirements of our customer’s projects Design and build prototype solutions that demonstrate required functionality with Neo4j Help prepare solution proposals for our customer’s engineering and management teams that help address the overall project goals. Job Requirements: Location : MD/VA/D.C. Active TS/SCI and Full-Scope Polygraph Extensive experience with database technologies and data modeling concepts, preferably with one of the leading Big Data Database/Analytics Vendors 5-10+ years of experience designing and developing enterprise-class applications Experience with complex data analysis, data migrations, and system integration, strong object- oriented programming skills Experience working in an Agile environment Experience with access management and data security Previous experience with complex, customer-facing projects. Demonstrated ability to work independently or within a team environment Experience with source control software such as Perforce, SVN, Git, etc. Ability to engage and interact with engineers in an advisory role Comfortable and quick with learning new technologies and development languages as needed Passionate about solving technical problems Capable of educating and training small groups Great listening skills and attention to detail Bachelor Degree required Ability to work independently, self-directed and remotely in a cross-functional organization Able to travel >50% of the time Nice to Haves: Experience working in a consultative capacity in a Professional Services Organization Multiple years of Graph DB related experience i.e. Neo4j, OrientDB, TitanDB, or similar Knowledgeable in J2EE (Java EE), JavaScript, Docker, Spring, Kubernetes Hands-on development experience using Java/J2EE, Middleware, Design Patterns, JUnit, and database technologies Experience with Cloud technologies and environments (AWS, Azure) Experience in Visualization Tools/Frameworks (D3, Sigma.js, Linkurious, Sawyer) Experience with web application development (React/Angular) Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific , BT Group , Caterpillar , Cisco , Comcast , Department for Education UK , eBay , NBC News , Novo Nordisk , Worldline , and others . Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com . ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
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