Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly gives cash directly to people living in poverty and in emergencies. Both depend on the same question: did this person live in this place, at this time? We ask it when we target the poorest households, and when a disaster displaces a community overnight. Location records held by Mobile Network Operators (MNO) can help us estimate an answer to this question at scale. We work with MNOs so they can infer, from their own records, whether a subscriber was resident in a target area over a defined period. Robust residence location inference from MNO data requires in-depth analytical work, and the methods we design have to run on an operator's systems - most often implemented by their engineers - under strict data protection and confidentiality rules.
We are hiring a Senior Data Scientist to progress our work on location inference from MNO data, and to make it repeatable. Your job is to improve and extend our library of method templates, adapt them to each new operator and setting, and design new elements when an intervention requires it. You'll assess what can be inferred from a given operator's data, specify the analysis clearly enough for their data engineers to implement, then test it with them remotely or on site. You'll support introductory meetings with MNOs, describing methodologies at a high level, and inform the work of data privacy and cybersecurity teams to ensure only necessary data are shared securely. You'll also help colleagues across GiveDirectly understand the strengths and limitations of this data source, so we design programs around questions it can best answer.
This work is live in several countries, and we're expanding it across the countries where we have offices and to low- and middle-income countries anywhere in the world when a crisis hits.
Reports to:
Senior Product Manager - MNO data
Level
: Senior Manager
Location:
At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel Requirement:
Substantial international travel, roughly 25 to 50% of your time depending on emergencies, sometimes at short notice - for workshops with operators to support programs and emergency responses.
What you’ll do:
Improve and extend our library of analytical method templates for establishing where people live from MNO data, and depending on circumstances, for detecting displacement or estimating poverty. Design novel methods when an intervention requires it.
Support colleagues in technical conversations with operators, bringing clarity on the data we need and why, and steering discussions toward technical designs that make the analysis workable.
Assess the information that can be inferred from each operator's data given data types and sparsity, and for each geography and targeted area. Support intervention design to account for data quality.
Write tests and method specifications for MNO data engineers to implement: steps, parameters, pseudocode, validation criteria.
Guide operator engineering teams through implementation, in writing and in person. Adapt methods to accommodate large data volume and computational constraints, balancing accuracy and operational needs.
Run in-country workshops with operators to support the set-up of new analyses and - where feasible - tune parameters based on statistical tests and distributions.
Feed every new analytical and implementation element back into standard templates, so the next country or intervention starts from a better position than the last.
Design for privacy from the start, so that as little data as possible has to be shared: aggregation, minimization, and where useful, privacy-enhancing technologies such as private set intersection or homomorphic encryption.
Protect the confidentiality of what operators share with us and improve internal data security processes and tools as we grow.
Build internal training material so that our technical and non-technical teams understand the strengths and limits of this data, and design interventions accordingly.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Strong mathematical modeling, machine learning and statistics. You choose methods for the question rather than for their sophistication, and you value being able to explain a result over squeezing out the last point of performance.
Deep comfort with spatio-temporal data: temporal filtering, GIS, probability distributions, combinatorial reasoning, and working with sparse, irregular observations. Direct experience with Call Detail Records (CDRs) or latching data is a strong plus. Comparable experience with mobility, transport, sensor or remote-sensing data counts.
The ability to reason without ground truth. Much of this work has no validated answer to check against, and you're comfortable setting parameters by reading the shape of the data and defending that choice.
Pragmatism about the trade-off between accuracy and implementability. You've deliberately simplified a method to fit an operational constraint, and you can say what it cost you.
Excellent communication and relationship-building skills. You can explain a method and its limitations to an operator's engineers, to their data protection officer, to their leadership and to colleagues with or without technical background. You write well and are comfortable presenting to these multiple audiences. You build trust with counterparts you don’t manage, and they want to work with you again.
Experience writing technical specifications that other teams implemented, clear enough that people you don't manage could follow them correctly.
Able to read and review SQL and Python written by others, and to find the logical error in someone else's query. Writing production-quality code yourself is welcome but not required. Enough understanding of large data volumes and databases to judge when analytical simplification is required.
Commitment to privacy by design as a foundational value and starting point rather than a compliance step: designing analyses so that less personal data has to be shared. Familiarity with privacy-enhancing technologies for shared computation (private set intersection, secure multi-party computation, homomorphic encryption) is a strong plus.
Commitment to confidentiality. You've handled a partner's commercially sensitive data and can describe the habits you built around it, not just the clause you signed.
Experience designing training material that changed how non-specialist colleagues used a data source.
Comfort in fast-moving contexts where the brief may often shift, and where your technical expertise and understanding may not be shared by other stakeholders.
Additional desirable experience may include: poverty modeling; familiarity with survey data and survey instruments; experience inside a mobile network operator or working closely with one; open-source contributions in the mobility estimation space.
Comfortable with travel to fragile and post-disaster contexts.
Language Requirement: English.
Language Preferences: French, Portuguese, Swahili or Spanish.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United State
Base Salary:
$107,070
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£70,250
Bonus at Target Performance:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$
72,550
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
УдалённоseniorIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What you'll do:
• Collaborate closely with Finance, IT and internal stakeholders to understand business objectives,
and define project scope, goals, deliverables, resource requirements and milestone schedules
for finance-related initiatives.
• Lead cross-functional teams, including developers, QA engineers, system administrators and
business analysts, to deliver IT projects on time, within scope and within budget, from kickoff
through go-live and handover to support.
• Establish project governance: project charters, RACI, steering committees, decision logs and
clear escalation paths, so ownership and decisions are never ambiguous.
• Build and maintain integrated project plans, managing the critical path, dependencies and
milestones across several workstreams and teams.
• Implement project management frameworks (Agile, Scrum, Kanban or hybrid approaches) to
streamline workflows, adapting them to fixed finance deadlines such as month-end, quarter-end
and audit dates.
• Identify manual, repetitive Finance processes and deliver AI-driven process automation: define
the business case, success metrics and controls, run pilots, and track adoption and measured
savings.
• Conduct risk assessments, anticipate blockers, and deploy prompt mitigation or escalation
strategies, maintaining risk, issue and dependency logs, including data quality, security, access-
control, AI-use and regulatory risks specific to financial data and multi-country operations.
• Prepare regular status reports, track KPIs, and maintain transparent communication with
leadership, Finance stakeholders, clients and vendors.
• Monitor project expenditure, forecast resource allocation, and manage third-party vendor
relationships, including statements of work, acceptance criteria and escalations.
• Work directly with engineers and architects on integrations between finance and business
systems, data flows, testing, environments and releases, and challenge technical estimates
when needed.
• Run the change request pipeline, release planning, cutover and go-live coordination, and post-
implementation reviews, and capture lessons learned.
• Develop and deliver training materials and workshops so Finance and IT stakeholders can adopt
new solutions and automations.
• Stay informed about industry trends and emerging technologies, including AI, and apply that
knowledge to improve finance operations and delivery practices.
What we are looking for:
• Bachelor's degree in Information Technology, Computer Science, Engineering, Finance, Business
Administration or a related field. A master's degree is a plus.
• Proven experience (5 to 8 years) managing IT projects, including technical or digital
transformation projects delivered end to end as the accountable lead.
• Strong project management skills, with the ability to manage multiple projects and workstreams
in parallel, plan critical paths and dependencies, and track delivery through KPIs and risk, issue
and dependency logs.
• Experience setting up and running project governance, including charters, RACI, steering
committees, change control and post-implementation reviews.
• Hands-on experience with Agile, Scrum, Kanban and Waterfall, and ability to run hybrid delivery.
PMP strongly preferred; PRINCE2, CSM or PSM valued.
• Experience owning project budgets and forecasts and governing external development or
integration vendors, including statements of work and acceptance criteria.
• Hands-on experience delivering AI-driven process automation, for example with LLM-based
assistants, document and data extraction, RPA or low-code workflow platforms, including
assessing which processes are good automation candidates, defining controls and managing
pilots through to adoption.
• Experience delivering projects for Finance or other regulated, numbers-driven functions, such as
reporting and analytics, treasury or payments integrations, and payables and receivables
tooling, with an understanding of month-end close, controls and audit needs.
• Strong technical knowledge of the SDLC, cloud and infrastructure, APIs and system integrations,
databases and data pipelines, and testing and release management.
• Proficiency in Jira, Confluence and Microsoft Project, and advanced Excel and PowerPoint for
budget tracking and reporting.
• Exceptional communication and presentation skills, with the ability to convey complex
information to Finance, IT and executive stakeholders, plus leadership without direct authority,
negotiation and conflict resolution.
• Fluent English.
Why join Aleph:
Visible, business-critical impact:
your projects shape how Aleph’s Finance function closes the books, pays and gets paid across 130+ markets. You’ll have direct visibility to IT and Finance leadership.
Real AI automation, not slideware:
you will take AI-driven process automation from business case to pilot to measured savings. That builds one of the most in-demand skill sets in finance technology.
Room to grow:
multi-country, multi-entity programmes, e-invoicing and compliance changes give you the breadth to grow toward programme and portfolio leadership.
A collaborative, inclusive team:
you’ll work alongside Finance, engineering and architecture colleagues who value clear ownership, open communication and different perspectives, in a hybrid set-up based in Madrid.
At the centre of digital advertising:
Aleph partners with TikTok, Amazon, Google and nearly 55 other platforms, so the finance technology you deliver supports one of the world’s fastest-moving industries.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 50,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
OnePay’s Pay Later helps Walmart customers spread out the cost of what they buy, and we’re focused on getting it in front of more of them. This PM owns that growth: finding new places and moments to offer it, and turning interest into customers who start a loan. You’ll partner closely with engineering, analytics, and Walmart-facing teams. It’s a growth role with Walmart-scale distribution, and priorities move fast, so we want someone who would rather ship and measure than plan. You will:
- Own how customers discover Pay Later and start a first loan from places other than checkout
- Lead in-store and wallet provisioning from first test through scaled rollout
- Set demand and conversion targets with analytics, then run experiments against them continuously
- Work with the team building our personalization platform so the right customer sees the right offer at the right moment, and push it to perform for Pay Later
- Ship with Engineering, Design, Risk, and our Walmart partners
You bring
- 3-5+ years in product, mostly at startups, owning a funnel or growth surface end to end. You can tell us what you moved and by how much
- A record of getting things shipped through teams you did not manage, such as platform, data, and partners
- Strong ownership, with experience being a decision maker
- Experience in payments, lending, consumer banking platforms. BNPL helps but is not required
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role Overview
This is a leadership role spearheading Nebius’s communications across Europe and the Middle East: you will develop strong regional narratives, provide senior counsel, manage and develop the team, and lead consequential communications and stakeholder situations.
Reporting to the global Head of Communications, you will translate business priorities into compelling stories and a practical regional strategy. You will connect local developments to the company narrative and adapt them to the audiences and circumstances of each market.
We need an outstanding storyteller with the gravitas, experience and judgment to personally lead high-stakes situations involving multiple stakeholders. You will know when to shape the narrative, handle a difficult relationship or lead a response yourself, and when to give colleagues the authority and support to deliver.
What success looks like
The region has clear priorities, strong narratives, credible stories and trusted stakeholder relationships. Important situations receive the right senior attention. Colleagues understand their responsibilities, exercise sound judgment and develop under your leadership. Global colleagues have early visibility of consequential regional developments.
Key Responsibilities
Shape regional narratives and strategy
Develop communications strategy and strong narratives for priority European and Middle Eastern markets, linked to business priorities and the wider company story.
Identify compelling stories and the evidence behind them. Make clear choices about audiences, markets and investment; adapt narratives locally while keeping core facts consistent.
Advise senior leaders on positioning, communications opportunities and reputation risks. Define measurable objectives and use evidence to improve the programme.
Lead communications and consequential stakeholder situations
Build trusted relationships with regional business leaders, partners and relevant business, technology, infrastructure and local media. Create a sustained pipeline of credible stories.
Shape and deliver the narratives, writing, executive counsel and stakeholder engagement that need your senior experience. Delegate other work with clear briefs, authority and quality standards.
Lead regional communications for customer, partner, product and infrastructure developments.
Partner with country managers and public affairs colleagues on communications and local engagement around physical infrastructure builds.
Manage people and regional resources
Set team priorities and responsibilities, coach colleagues, manage performance and support their development. Build the capability and confidence to make sound decisions.
Balance workloads and recommend where additional skills or capacity are needed. Recruit and onboard approved hires.
Direct agencies and partners through clear briefs, budgets and performance reviews. Judge what to own personally, what to delegate and when to intervene; retain accountability for quality and outcomes.
Coordinate across the business
Work closely with stakeholders across Nebius – GTM country leads, Marketing, Business Diplomacy, Product, Research, Technology, subject experts and other colleagues – to coordinate on issues including regional priorities, policy, local engagement and reputation management.
Coordinate with US, APAC and global communications leaders on announcements, issues and executive visibility. Maintain early visibility of consequential developments within appropriate confidentiality controls.
Key Qualifications and Experience
What we need
A strong record of senior communications leadership in Europe and the Middle East, with substantial in-house technology-company experience and the ability to operate credibly across the region.
Outstanding storytelling and narrative-development skills: translating complex business and technology priorities into compelling, credible stories for different audiences and markets.
Demonstrated people-management experience: setting goals, coaching, managing performance and developing capable colleagues.
Gravitas and senior experience to personally lead high-stakes, multi-stakeholder situations, advise business leaders and navigate competing interests with sound judgment.
Evidence of judging when personal involvement is essential and when to delegate, alongside strong media relationships and experience directing agencies and regional resources.
Outstanding English writing, editing and spoken communication, with the curiosity and rigor to understand complex technology and build accurate narratives.
Helpful experience
AI, cloud infrastructure, enterprise technology or another complex B2B sector; regional expansion, infrastructure investment or a publicly listed company.
Substantial Middle East communications work, relevant media relationships and additional regional language skills.
Agency experience is valuable alongside substantial in-house experience; an agency-only background does not meet the role’s requirements. Journalism experience can be beneficial.
Competencies and Behavioural Traits
Strong narrative judgment, senior presence, clear prioritisation and calm leadership. A capable people manager who develops others, gives direct feedback and delegates with purpose. Takes personal ownership where the stakes or complexity require senior experience, while keeping regional and global colleagues aligned. Comfortable with ambiguity, iteration, course-correction, experimentation and (occasionally) failure.
What We Offer
A senior communications leadership role shaping narratives and stakeholder relationships across Europe and the Middle East, working closely with business and global communications leaders and developing the regional team.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Engineering Manager, Architecture Engineering: Async, you'll lead a distributed group of Site Reliability Engineers and Backend Engineers. You'll support their development and balance production reliability with platform projects, including zero-downtime Redis upgrades, support for single-tenant and cell-based deployments, and the move from queue-based job orchestration to a durable workflow engine.
What you'll do
Lead, hire, and grow a team of site reliability engineers and backend engineers, supporting career development, promotions, and onboarding.
Own reliability for the job processing and caching platforms, including service-level objectives, error budgets, alerting, and weekly operational reviews.
Manage capacity planning, support escalations, and incident follow-ups, balancing operational work with roadmap projects and rescoping work when deadlines can't be met.
Run the team's part of GitLab.com's first-tier on-call rotation, including shift coverage, onboarding, and handovers, and serve as incident commander for high-severity incidents.
Drive zero-downtime Redis version upgrades and automate operating system patching and reboots.
Adapt job processing to run in single-tenant and cell-based deployments.
Own the migration from queue-based job orchestration to a durable workflow engine, defining the first use cases, a measurable migration path, and the roadmap.
Own quarterly planning and the team roadmap, and clarify shared operational responsibilities with partner teams, including Git storage.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience managing an engineering team delivering high-performance services at scale, ideally site reliability engineers or infrastructure engineers running production software as a service systems.
Technical depth in background job processing and caching technologies such as Redis and Sidekiq, sufficient to guide decisions about upgrades, capacity, and failure modes.
Experience managing reliability against service-level objectives, including defining service-level indicators, setting up burn-rate alerting, and planning capacity.
Experience running a 24/7 on-call rotation and coordinating high-severity incidents.
A track record of balancing operational work and incident follow-ups with roadmap projects, and pushing back on scope when deadlines can't be met.
Experience leading a fully remote team across time zones in the Americas, Europe, the Middle East, Africa, and Asia-Pacific.
About the team
The Async team runs GitLab.com's background processing layer, from the Sidekiq infrastructure to the shared code that enqueues jobs. Product teams build the jobs; we keep the platform that runs them fast and reliable. Our Redis clusters support caching, sessions, rate limiting, queues, and shared state. We also support data durability through backup and restore verification, object storage, and operational support for Git repository storage. That work includes restore drills, capacity rebalancing, and provisioning. We staff GitLab.com's first-tier production on-call rotation in 8-hour shifts across the Americas, Europe, the Middle East, Africa, and Asia-Pacific, triaging every paging alert and bringing in the right team when needed.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: CA - Canada
Scopely is looking for a
Senior QA Manager, Automation & Tooling
to join our team supporting a soon-to-be-announced AAA mobile game title. This role can be remote in the US and Canada, or hybrid in Culver City.
You will lead the automation strategy for a live game, building the people, processes, frameworks, and tooling required to scale quality across frequent releases and a large, active player base. You will partner closely with Engineering, QA, Live Operations, and other disciplines to establish a development culture where automation is a shared responsibility and a core component of product quality.
At Scopely, we create and operate games played by millions of people around the world. This role is an opportunity to shape how quality engineering evolves from the ground up for a high-scale live mobile game.
What You Will Do
Define and execute the QA automation strategy for a live mobile game, including scalable frameworks, tooling, standards, and quality gates.
Build and lead an automation team from the ground up, including hiring, team structure, processes, mentorship, and career development.
Design, build, and implement automated testing across UI, API, integration, regression, end-to-end, mobile, and live-operations workflows.
Evaluate automation approaches, frameworks, platforms, and traditional or AI-assisted tools based on coverage, maintainability, speed, and value.
Establish automation standards, coding practices, test architecture, reporting, observability, and quality gates that can scale with the game and organization.
Partner with Engineering and QA to prioritize automation, improve testability, integrate testing into CI/CD, and establish shared ownership of automated tests, ensuring automation is part of the definition of done for every feature.
Provide hands-on technical leadership through framework design, prototypes, code reviews, automation implementation, and test-script development.
Mentor manual testers as they develop coding and automation skills, while defining metrics for coverage, stability, flakiness, execution time, and defect detection.
Communicate quality risks, automation progress, and investment needs while partnering with Product, Live Operations, Marketing, Customer Support, Localization, and external development teams.
Champion quality and release excellence across the organization while ensuring automation supports—not replaces—strong exploratory and risk-based testing.
What We’re Looking For
8+ years of experience in QA, test automation, or quality engineering, including 4+ years leading or building automation teams.
Proven experience creating automation strategies, frameworks, tooling, and infrastructure for complex products, ideally from the ground up.
Experience evaluating automation approaches and tools, integrating automated tests into CI/CD pipelines, and scaling quality practices for frequent live releases.
Hands-on programming experience in one or more languages; C# preferred.
Strong understanding of testing methodologies, automation architecture, coding practices, testability, and software development lifecycles.
Experience mentoring manual testers in coding, automation, and automated test-script development.
Proven ability to align Engineering and QA around automation, shared quality ownership, and continuous improvement.
Experience with mobile testing and familiarity with traditional and AI-assisted testing tools; game-testing experience preferred.
Experience with test management, defect tracking, source control, build systems, CI/CD, and release-management tools.
Strong communication, organization, analytical, stakeholder-management, and distributed-team leadership skills.
Bonus Points
Experience working on a live mobile, free-to-play, or core game.
Experience with mobile-device farms, emulators, simulators, or cloud-based device testing.
Experience testing Unity, Unreal, or other game-engine-based products.
Experience with API, backend-service, data, performance, load, or reliability automation.
Experience automating live events, remote configuration, experimentation, monetization, or service-driven game features.
Familiarity with AI-powered test generation, test maintenance, visual validation, defect triage, or code-assistance tools.
Experience establishing automation metrics, quality dashboards, and engineering quality gates.
Experience working across internal and external development partners.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: US - Culver City, California, United States; US - United States
Scopely is looking for a
Senior QA Manager, Automation & Tooling
to join our team supporting a soon-to-be-announced AAA mobile game title. This role can be remote in the US and Canada, or hybrid in Culver City.
You will lead the automation strategy for a live game, building the people, processes, frameworks, and tooling required to scale quality across frequent releases and a large, active player base. You will partner closely with Engineering, QA, Live Operations, and other disciplines to establish a development culture where automation is a shared responsibility and a core component of product quality.
At Scopely, we create and operate games played by millions of people around the world. This role is an opportunity to shape how quality engineering evolves from the ground up for a high-scale live mobile game.
What You Will Do
Define and execute the QA automation strategy for a live mobile game, including scalable frameworks, tooling, standards, and quality gates.
Build and lead an automation team from the ground up, including hiring, team structure, processes, mentorship, and career development.
Design, build, and implement automated testing across UI, API, integration, regression, end-to-end, mobile, and live-operations workflows.
Evaluate automation approaches, frameworks, platforms, and traditional or AI-assisted tools based on coverage, maintainability, speed, and value.
Establish automation standards, coding practices, test architecture, reporting, observability, and quality gates that can scale with the game and organization.
Partner with Engineering and QA to prioritize automation, improve testability, integrate testing into CI/CD, and establish shared ownership of automated tests, ensuring automation is part of the definition of done for every feature.
Provide hands-on technical leadership through framework design, prototypes, code reviews, automation implementation, and test-script development.
Mentor manual testers as they develop coding and automation skills, while defining metrics for coverage, stability, flakiness, execution time, and defect detection.
Communicate quality risks, automation progress, and investment needs while partnering with Product, Live Operations, Marketing, Customer Support, Localization, and external development teams.
Champion quality and release excellence across the organization while ensuring automation supports—not replaces—strong exploratory and risk-based testing.
What We’re Looking For
8+ years of experience in QA, test automation, or quality engineering, including 4+ years leading or building automation teams.
Proven experience creating automation strategies, frameworks, tooling, and infrastructure for complex products, ideally from the ground up.
Experience evaluating automation approaches and tools, integrating automated tests into CI/CD pipelines, and scaling quality practices for frequent live releases.
Hands-on programming experience in one or more languages; C# preferred.
Strong understanding of testing methodologies, automation architecture, coding practices, testability, and software development lifecycles.
Experience mentoring manual testers in coding, automation, and automated test-script development.
Proven ability to align Engineering and QA around automation, shared quality ownership, and continuous improvement.
Experience with mobile testing and familiarity with traditional and AI-assisted testing tools; game-testing experience preferred.
Experience with test management, defect tracking, source control, build systems, CI/CD, and release-management tools.
Strong communication, organization, analytical, stakeholder-management, and distributed-team leadership skills.
Bonus Points
Experience working on a live mobile, free-to-play, or core game.
Experience with mobile-device farms, emulators, simulators, or cloud-based device testing.
Experience testing Unity, Unreal, or other game-engine-based products.
Experience with API, backend-service, data, performance, load, or reliability automation.
Experience automating live events, remote configuration, experimentation, monetization, or service-driven game features.
Familiarity with AI-powered test generation, test maintenance, visual validation, defect triage, or code-assistance tools.
Experience establishing automation metrics, quality dashboards, and engineering quality gates.
Experience working across internal and external development partners.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$112,200
—
$165,300 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
New York City, NY (hybrid). This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$165,000
—
$190,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
Denver, CO (hybrid). This is a full-time position, and candidates must be located in the greater Denver area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$155,000
—
$175,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York City
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our Global Trade Support team provides mission critical support for many of our proprietary and third-party trading systems as well as our proprietary middle and back-office systems. They support a wide variety of trading teams globally who are participating in markets such as equities, fixed income and cryptoassets. They perform technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring.
What you’ll do in this role:
Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.
Ensure maximum trading system availability to avoid missing any key trading opportunities
Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows)
Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
Build documentation for common procedures, troubleshooting scenarios and system architecture.
Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment
What’s needed in this role:
Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process
Prior experience supporting high performance applications, process monitoring, and troubleshooting
Prior experience supporting equities/equity options trading
Prior experience working with FIX protocol and alternative exchange protocols
Script development experience a plus
SQL experience including queries/updates/table creation/basic database maintenance
Linux & Windows platform support experience in a large-scale production environment
Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred
Demonstrated knowledge of network communications, including use of multicast networking
Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required
B.S. in Computer Science or equivalent degree
Self-motivation and intellectual curiosity; desire to continually grow and always seek improvements in production support function
High level of ownership and accountability, reliability, and strong follow through
Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently
Strong organizational skills, including ability to effectively plan and prioritize
Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities
Must be able to quickly apply prior context to troubleshooting and communication efforts
The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: London
Workplace: Remote
Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win.
The public sector is a priority growth segment for Chainalysis, spanning law enforcement, intelligence agencies, regulators and tax authorities. As digital assets become more integrated into the financial system, these organizations need the intelligence, tools and tradecraft to advance their missions—from shaping policy and enforcing the rules to disrupting illicit networks and protecting national security. This role connects Chainalysis capabilities to those mission priorities, with a clear, compelling story for agency leaders and operational teams.
As Senior Product Marketing Manager for the Public Sector, you will own how Chainalysis shows up in the market for these buyers. You will shape our intelligence, data, products, AI capabilities, and services into a differentiated customer story—one that connects to real workflows, urgent problems, and mission outcomes.
This is a role for a strong marketer and an exceptional writer. You can take a complex capability, a shifting market, or a fuzzy customer problem and shape it into a sharp point of view, a persuasive narrative, and practical tools that sellers and customers actually use. You will work closely with Product, Sales, Marketing & Communications, subject-matter experts, and GTM Solutions & Readiness teams to make the story land in the market.
In this role, you’ll:
Position the value
- Define and evolve the public sector value narrative: what Chainalysis enables, why it matters, and why we are meaningfully different.
- Build messaging for priority buyer and user personas, from agency leaders to investigators, intelligence analysts, regulators and tax specialists.
- Create the narratives, proof points, and strategic assets that help sellers communicate differentiated value with conviction.
- Own public-sector competitive intelligence, translating market moves into clear offensive and defensive positioning for deal teams.
Turn value into solutions
- Partner with Product, R&D, Marketing & Communications, and subject-matter experts to translate innovation into compelling industry solutions, use cases, and sales plays.
- Lead go-to-market planning for launches, major releases, platform capabilities, and commercial offerings.
- Shape customer-facing value narratives for pricing, packaging, and usage-based commercial models, including business cases, operational value and mission impact.
- Bring a customer lens to product and market decisions: explain not only what a capability does, but how it advances the customer’s mission.
Win and learn in market
- Produce the strategic content that moves government opportunities forward: first-call decks, solution briefs, talk tracks, discovery frameworks, proof points, and sales plays.
- Partner with Product, Product Marketing, GTM & Enablement teams to scale the strongest narratives into field tools and enablement.
- Bring customer, field, partner, and competitive insight back into the work — sharpening positioning, converting market evidence into credible stories, and building repeatable use cases.
We’re looking for candidates who have:
- 5–8 years in product, solutions, industry, or B2B enterprise technology marketing, with experience marketing to public-sector customers across law enforcement, intelligence, regulatory or tax functions.
- A demonstrated ability to build positioning and messaging that changes how customers and sellers see a problem—not simply content that fills a library.
- Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision.
- Strong understanding of public-sector buying journeys, decision-making processes and mission-oriented sales motions.
- The ability to connect technical capabilities to mission and operational value for both executive buyers and hands-on users.
- A collaborative self-starter, comfortable working across R&D, Sales, technical and revenue teams, and senior leaders to drive ambiguous, multi-stakeholder work forward independently.
Nice to have experience:
- Experience with blockchain, digital assets, or crypto-native financial infrastructure.
- Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology.
- Familiarity with consumption- or usage-based pricing and packaging.
- Familiarity with investigative, intelligence, national-security, regulatory or tax use cases for intelligence and technology, and the policy developments shaping digital-asset markets.
You’ll thrive here if:
You can shape complexity into a story people remember and a sales conversation people can use. You write with precision, bring sound judgment to ambiguous problems, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Remote - USA
Workplace: Remote
Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win. Customers reach our intelligence through products, AI agents, workflows, APIs, data and expert services. This role owns what those add up to. Our segment leads make it specific to an industry; you make the case for Chainalysis as a whole, and build the programs that grow each customer over time.
As Senior Product Marketing Manager for Platform, you will own the positioning for the Chainalysis platform as a whole, then turn it into the lifecycle campaigns and programmes that drive adoption, usage and expansion across our customer base.
This is a horizontal role working across every segment. It suits a problem solver rather than a feature marketer: you start from what customers are trying to do and what gets in their way, then work back to what we offer. You are metrics-savvy. You know what moves the needle and which levers to pull to meet an objective. You will work closely with Product, Sales, Customer Outcomes, Marketing & Communications and GTM Solutions & Readiness, alongside the segment leads who go deep on their industries.
In this role, you'll:
Position the value
- Define and evolve the Chainalysis story: what our intelligence enables, why we are meaningfully different, and why the whole is worth more than any one part.
- Build the messaging that lets GTM teams tell that story consistently.
- Own competitive positioning: frame the category and turn market moves into guidance deal teams can act on.
Build the programmes that grow it
- Build the lifecycle campaigns that take customers deeper into the platform and scale them in partnership with demand generation, product and sales strategy: onboarding, activation, expansion and renewal, each with its own message and moment.
- Spot the expansion patterns that hold across segments and turn them into cross-sell and upsell plays: the trigger, the message, the proof, and the asset a seller uses.
- Explain our commercial model in the customer’s terms, so buyers can see how what they use connects to what they get.
- Lead go-to-market planning for launches that span the portfolio, working with segment leads on the value proposition for each audience.
Win and learn in market
- Produce the strategic content that moves these conversations forward: first-call decks, value maps, discovery frameworks, ROI stories, objection handling and sales plays.
- Partner with Product, Product Marketing, GTM & Enablement teams to turn the strongest narratives into field tools sellers can find and use without asking.
- Turn churn, win-loss, field feedback and competitive signal into sharper positioning, and measure what reflects business health rather than activity.
We're looking for candidate who have:
- 8+ years in product, solutions, industry, or B2B enterprise technology marketing.
- Experience building something from nothing: a new proposition, segment or business line where there was no playbook.
- Positioning that changes how customers and sellers see a problem, and connects many capabilities into one value story.
- Experience designing lifecycle campaigns or expansion programmes where you owned the messaging and mechanics.
- Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision.
- A collaborative self-starter, comfortable driving ambiguous, multi-stakeholder work forward across Product, Sales, technical and revenue teams, and senior leaders.
Nice to have experience:
- Experience with blockchain, digital assets, or crypto-native financial infrastructure.
- Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology.
- Familiarity with consumption- or usage-based pricing and packaging.
You’ll thrive here if:
You enjoy connecting many products into one story more than marketing a single product in isolation. You build from first principles and create structure where none exists. You write with precision, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field. You know when to go deep and when to simplify, and help raise the standard of the work around you.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Cyprus
Workplace: fully
About the Client
Our client is a growing company providing cryptocurrency payment solutions to businesses. Its services help merchants accept digital assets and integrate payments into their checkout processes.
Role Overview
Take ownership of new business development in an international market. You will acquire B2B clients, shape sales processes and help expand the merchant portfolio. As the business develops, you will have the opportunity to take on team leadership responsibilities.
Key Responsibilities
Identify, approach and acquire new B2B clients and merchants.
Manage the full sales cycle, from prospecting and outreach to negotiation and closing.
Build long-term relationships with clients and partners.
Develop new business opportunities and expand the merchant portfolio.
Represent the company at international conferences and industry events.
Work with internal teams to coordinate client onboarding and payment integrations.
Contribute to sales strategy and processes, with scope to take on team leadership responsibilities.
Requirements
Proven B2B sales or business development experience in crypto, FinTech or payments.
A strong record of acquiring clients and closing commercial deals.
Understanding of cryptocurrency payments, payment processing or related financial infrastructure.
Experience with merchants, PSPs or businesses in iGaming, Forex or other high-risk industries is a plus.
Strong negotiation and relationship-building skills.
Willingness to travel internationally for meetings and industry events.
Ability to work independently and take ownership of sales results.
Languages: English , Russian .
Key Soft Skills
Commercial mindset and results orientation.
High level of ownership and accountability.
Proactive approach to business development.
Strong communication and stakeholder management skills.
Leadership potential and willingness to support team development.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Poland
Workplace: fully
About the Client
Our client is a growing company providing cryptocurrency payment solutions to businesses. Its services help merchants accept digital assets and integrate payments into their checkout processes.
Role Overview
Take ownership of new business development in an international market. You will acquire B2B clients, shape sales processes and help expand the merchant portfolio. As the business develops, you will have the opportunity to take on team leadership responsibilities.
Key Responsibilities
Identify, approach and acquire new B2B clients and merchants.
Manage the full sales cycle, from prospecting and outreach to negotiation and closing.
Build long-term relationships with clients and partners.
Develop new business opportunities and expand the merchant portfolio.
Represent the company at international conferences and industry events.
Work with internal teams to coordinate client onboarding and payment integrations.
Contribute to sales strategy and processes, with scope to take on team leadership responsibilities.
Requirements
Proven B2B sales or business development experience in crypto, FinTech or payments.
A strong record of acquiring clients and closing commercial deals.
Understanding of cryptocurrency payments, payment processing or related financial infrastructure.
Experience with merchants, PSPs or businesses in iGaming, Forex or other high-risk industries is a plus.
Strong negotiation and relationship-building skills.
Willingness to travel internationally for meetings and industry events.
Ability to work independently and take ownership of sales results.
Languages: English , Russian .
Key Soft Skills
Commercial mindset and results orientation.
High level of ownership and accountability.
Proactive approach to business development.
Strong communication and stakeholder management skills.
Leadership potential and willingness to support team development.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is a growing company providing cryptocurrency payment solutions to businesses. Its services help merchants accept digital assets and integrate payments into their checkout processes.
Role Overview
Take ownership of new business development in an international market. You will acquire B2B clients, shape sales processes and help expand the merchant portfolio. As the business develops, you will have the opportunity to take on team leadership responsibilities.
Key Responsibilities
Identify, approach and acquire new B2B clients and merchants.
Manage the full sales cycle, from prospecting and outreach to negotiation and closing.
Build long-term relationships with clients and partners.
Develop new business opportunities and expand the merchant portfolio.
Represent the company at international conferences and industry events.
Work with internal teams to coordinate client onboarding and payment integrations.
Contribute to sales strategy and processes, with scope to take on team leadership responsibilities.
Requirements
Proven B2B sales or business development experience in crypto, FinTech or payments.
A strong record of acquiring clients and closing commercial deals.
Understanding of cryptocurrency payments, payment processing or related financial infrastructure.
Experience with merchants, PSPs or businesses in iGaming, Forex or other high-risk industries is a plus.
Strong negotiation and relationship-building skills.
Willingness to travel internationally for meetings and industry events.
Ability to work independently and take ownership of sales results.
Languages: English , Russian .
Key Soft Skills
Commercial mindset and results orientation.
High level of ownership and accountability.
Proactive approach to business development.
Strong communication and stakeholder management skills.
Leadership potential and willingness to support team development.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Serbia
Workplace: fully
About the Client
Our client is a growing company providing cryptocurrency payment solutions to businesses. Its services help merchants accept digital assets and integrate payments into their checkout processes.
Role Overview
Take ownership of new business development in an international market. You will acquire B2B clients, shape sales processes and help expand the merchant portfolio. As the business develops, you will have the opportunity to take on team leadership responsibilities.
Key Responsibilities
Identify, approach and acquire new B2B clients and merchants.
Manage the full sales cycle, from prospecting and outreach to negotiation and closing.
Build long-term relationships with clients and partners.
Develop new business opportunities and expand the merchant portfolio.
Represent the company at international conferences and industry events.
Work with internal teams to coordinate client onboarding and payment integrations.
Contribute to sales strategy and processes, with scope to take on team leadership responsibilities.
Requirements
Proven B2B sales or business development experience in crypto, FinTech or payments.
A strong record of acquiring clients and closing commercial deals.
Understanding of cryptocurrency payments, payment processing or related financial infrastructure.
Experience with merchants, PSPs or businesses in iGaming, Forex or other high-risk industries is a plus.
Strong negotiation and relationship-building skills.
Willingness to travel internationally for meetings and industry events.
Ability to work independently and take ownership of sales results.
Languages: English , Russian .
Key Soft Skills
Commercial mindset and results orientation.
High level of ownership and accountability.
Proactive approach to business development.
Strong communication and stakeholder management skills.
Leadership potential and willingness to support team development.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client is a growing company providing cryptocurrency payment solutions to businesses. Its services help merchants accept digital assets and integrate payments into their checkout processes.
Role Overview
Take ownership of new business development in an international market. You will acquire B2B clients, shape sales processes and help expand the merchant portfolio. As the business develops, you will have the opportunity to take on team leadership responsibilities.
Key Responsibilities
Identify, approach and acquire new B2B clients and merchants.
Manage the full sales cycle, from prospecting and outreach to negotiation and closing.
Build long-term relationships with clients and partners.
Develop new business opportunities and expand the merchant portfolio.
Represent the company at international conferences and industry events.
Work with internal teams to coordinate client onboarding and payment integrations.
Contribute to sales strategy and processes, with scope to take on team leadership responsibilities.
Requirements
Proven B2B sales or business development experience in crypto, FinTech or payments.
A strong record of acquiring clients and closing commercial deals.
Understanding of cryptocurrency payments, payment processing or related financial infrastructure.
Experience with merchants, PSPs or businesses in iGaming, Forex or other high-risk industries is a plus.
Strong negotiation and relationship-building skills.
Willingness to travel internationally for meetings and industry events.
Ability to work independently and take ownership of sales results.
Languages: English , Russian .
Key Soft Skills
Commercial mindset and results orientation.
High level of ownership and accountability.
Proactive approach to business development.
Strong communication and stakeholder management skills.
Leadership potential and willingness to support team development.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
leadTbilisi, Georgia
Chicago, Illinois; NYC, Remote; San Francisco, California
ГибридMadrid, Spain
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
headAmsterdam, Netherlands
УдалённоRemote, Poland; Remote, United Kingdom; Experience leading a fully remote team across time zones in the Americas, Europe, the Middle East, Africa, and Asia-Pacific
seniorCA - Canada
seniorUS - Culver City, California, United States; US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
USA - New York (dbt); This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday)
Denver, Colorado, United States, AMER; This is a full-time position, and candidates must be located in the greater Denver area and able to work in the office two days a week (Tuesday and Thursday)