Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
We are excited to be growing our incredible London Legal team and are looking to hire 2 Legal Counsel with a strong regulatory background in financial services.
As Legal Counsel, you will work closely with all areas of the business and take a collaborative approach to solving complex legal challenges. You will be expected to advise on compliance with financial services and payments regulations, interact with regulators and assist in the implementation of broader regulatory projects and product launches across the Checkout.com http://Checkout.com group.
The successful candidate will be able to handle a busy workload with minimal supervision, demonstrating excellent critical judgment, quick thinking and agility. This is a great opportunity to work on a broad range of projects across multiple jurisdictions, learn new areas of law and play a key role in supporting the company’s rapid growth.
You will be joining an expanding team in one of Europe's most valuable fintechs. Our mission is to be a legal team that exceeds expectations across the board, providing pragmatic and commercially focused advice, finding creative solutions to manage risk and becoming trusted advisers to our colleagues in the business.
How You'll Make An Impact
- This role is based in London at our global head office and sits within the regulatory vertical of our Legal department
- Support relationships with regulators on license-related matters, including potential de novo applications
- Review payments product structures, flows and terms to ensure compliance with legal requirements
- Advise on payments regulatory matters, including compliance with payments laws and related regulations across our different jurisdictions
- Advise on broader regulatory requirements applicable to payment services providers, including with respect to group regulatory change projects
- Advise the business on market expansion, researching and evaluating new territories and applying for new licenses or expanding the scope of existing licenses
- Advise key business functions on new regulatory developments impacting our operations, products and contractual commitments
- Conduct research on various multi-jurisdictional legal issues
- Support the company’s strategic projects and initiatives by providing creative, proactive and results-orientated advice
What We Are Looking For
- Qualified solicitor/lawyer (3-7 PQE) with strong post-qualification experience either in-house or in private practice
- Strong understanding of legal principles applicable to payments in the UK, including the payments ecosystem and payments regulatory and licensing strategy/execution, and to broader financial institutions
- Previous FinTech, payments, software, e-commerce and/or bank experience is desirable but not essential
- Experience working in a start up or other fast-paced and dynamic environment is desirable but not essential
- Comfort with ambiguity, constant change, and a fast-paced culture
- A practical, solutions-oriented focus to solving legal challenges
- Experience working internationally and on a variety of cross-border matters
- Excellent time management skills and experience managing a diverse workload and competing stakeholder demands
- Ability to work autonomously and collaboratively as needed, flexing the approach as the matter requires
- Strong communication skills and the ability to articulate and explain complex legal issues clearly and concisely
- Enthusiasm for new challenges and skilling up in different areas of law
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Limassol, Cyprus
Workplace: on-site
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We are seeking an experienced
HR Manager
to join our passionate team.
Job Responsibilities:
Act as the main HR point of contact for employees and managers, providing hands-on support across a wide range of people-related matters.
Build strong relationships across the company and maintain a good understanding of employee experience, team dynamics, and emerging people needs.
Partner with managers on performance, development, employee relations, organizational changes, and complex individual cases.
Own and continuously improve key HR processes across the employee lifecycle, from onboarding and probation to development, internal moves, and offboarding.
Review and adapt existing HR practices to better fit the company’s evolving needs, culture, and ways of working.
Identify gaps and proactively design and implement new HR practices, policies, and solutions where needed.
Use employee feedback and people data to identify trends, risks, and opportunities for improvement.
Help build a scalable and effective People function that evolves together with the business.
Take ownership of HR processes, policies, and benefits currently provided at group level, assess their fit for company, and adapt, replace, or redesign them where needed as the company evolves.
Own and evolve employee benefits and related People programs, evaluating their effectiveness, employee value, cost, and fit with the company’s needs.
Balance employee needs with business priorities, applying sound judgment and ensuring People decisions are practical, consistent, and aligned with the company’s goals and culture.
Ensure HR practices and policies remain compliant with applicable employment requirements, working with internal or external legal and operational partners where necessary.
You’ll thrive here if you have
5+ years of broad HR experience in a People Partner, HRBP, or Senior HR Generalist role, ideally within a technology, fintech, or other fast-paced environment.
Strong hands-on experience across the employee lifecycle and solid knowledge of core HR processes.
Proven experience independently owning and improving HR processes, not only supporting their execution.
Ability to assess existing practices, identify what needs to change, and drive improvements from idea through implementation.
Strong employee relations experience and confidence handling complex or sensitive individual cases.
Comfortable being a visible and approachable HR presence for employees while partnering effectively with senior managers.
Strong ownership, judgment, communication, and stakeholder management skills.
Comfortable working in an evolving environment where processes and ways of working are still being developed.
Experience building, transforming, or localizing HR practices would be a strong advantage.
Fluent English. Russian is a plus.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family.
Corporate mobile plan (unlimited in Cyprus with roaming included).
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR Interview (45 minutes);
Hiring Team Interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organisation efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
As Voodoo continues to grow, we are transforming the way Finance uses data and technology. Our ambition is to move from fragmented, spreadsheet-heavy workflows to a modern, reliable, and increasingly automated Finance data platform.
ROLE
We're looking for a Finance Data Engineer to join our Corporate team. In this role, you'll own the technical transformation of Finance by building the data foundations, pipelines, and internal tools that enable Finance teams to operate more efficiently and make better decisions.
Reporting to the CFO, you will work closely with Finance stakeholders and Voodoo's central Data team, combining data engineering, business understanding, and product thinking to turn complex Finance needs into reliable and maintainable solutions.
- Define and drive the roadmap for Finance data, automation, and internal tooling
- Build and progressively scale Voodoo's Finance data platform, prioritising the use cases that create the greatest business value
- Migrate critical data transformations and workflows from spreadsheets and legacy tools to tested, documented, code-based solutions
- Create reliable data models and pipelines for Finance reporting, analysis, forecasting, and operational processes
- Establish strong standards for data quality, observability, documentation, security, and access management
- Partner closely with Accounting, FP&A, Controlling, Treasury, and other Finance stakeholders to translate their needs into scalable technical solutions
- Collaborate regularly with Voodoo's Data leadership and engineering teams to align on architecture, tooling, and best practices
- Build intuitive dashboards and internal applications that allow Finance teams to explore data and manage workflows independently
- Identify AI and automation opportunities, take them from prototype to production, and measure the value they create
- Help Finance teams adopt data and AI tools effectively through documentation, training, and day-to-day support
PROFILE
- Significant experience in data engineering, analytics engineering, or a closely related role, including ownership of production-grade data solutions
- Proven track record of building or substantially improving a modern data platform or analytics stack
- Highly proficient in SQL and comfortable building production systems in Python
- Strong software-engineering practices applied to data work: testing, version control, code review, documentation, and monitoring
- Solid understanding of core corporate Finance and accounting concepts; familiarity with French accounting principles is a strong advantage
- Ability to translate ambiguous business needs into clear, pragmatic technical solutions
- Comfortable working autonomously, prioritising competing needs, and delivering value incrementally
- Strong communication skills with both technical and non-technical stakeholders, in French and English
- Curious about the evolving data and AI ecosystem — you test new approaches on real problems and form your own point of view
- Rigorous, detail-oriented, and focused on measurable outcomes; pragmatic in technology choices, knowing when to build, adopt open-source, or buy commercial solutions
Nice to have:
- Experience building tools or data products for Finance teams
- Experience deploying AI agents or AI-enabled workflows into production
- Familiarity with the mobile gaming, consumer apps, advertising, or digital analytics ecosystem
- Experience operating data infrastructure on AWS
OUR STACK
- Cloud: AWS
- Languages: Python, SQL, Scala
- Transformation & orchestration: dbt, Airflow, Spark
- Query engines: Athena, StarRocks
- Infrastructure: Terraform, Kubernetes
- Internal applications: Streamlit
- AI-assisted development: Claude Code, MCP-based internal tooling
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Yerevan, Armenia
Problem Space
Logistics operations today are still largely:
manual
reactive
fragmented across tools
running on incomplete or late data
full of conflicting constraints
under real-time decision pressure
driven by evolving business rules
a mix of legacy and new systems
Much of this is unstructured: emails, documents, free-text updates, exceptions nobody modelled. That is where AI changes the game.
We’re building a system that:
ingests real-time operational data, structured and unstructured
supports planning and execution decisions, with AI agents that act where it’s safe and hand over to humans where it isn’t
adapts to constantly changing constraints
What You’ll Work On
AI in production.
Building LLM- and agent-powered features into production .NET services: tool calling, structured outputs, retrieval over operational data, document and message understanding.
The seams.
Designing the boundaries between deterministic business logic and probabilistic AI: validation, fallbacks, human-in-the-loop.
Trust.
Making AI measurable and trustworthy: evals, test sets, observability, guardrails and cost/latency budgets.
Ownership.
Owning features end to end, from problem framing with product to running them in production.
Design Principles
keep things simple before scalable
prefer explicit logic over magic abstractions, and that includes AI: deterministic where you can, model where you must
optimize for change, not perfection (models, prompts and providers will change)
measure AI behaviour, don’t trust vibes
avoid “framework-driven architecture”
accept that some parts will be ugly, temporarily
Tech Stack
.NET · Vue.js · service-oriented architecture · relational + operational data storage · cloud-based infrastructure · LLM APIs and agent tooling (e.g. Semantic Kernel / Microsoft.Extensions.AI, MCP) · vector/semantic search · eval and tracing tools
How We Build
AI-native development is the default. You use coding agents (e.g. Claude Code, Copilot) every day.
You own what you ship, whoever typed it: you review AI-generated code critically, test it and understand it.
What We Expect
Strong, senior-level .NET engineering
Ability to navigate uncertainty and work in ambiguity
Willingness to challenge decisions
Focus on outcomes, not just code
Understanding of trade-offs and complex systems, including when not to use AI
Preferring ownership over comfort
Strong Plus
Having shipped LLM/AI features to production and kept them running
Experience with evals, prompt/version management or AI observability
Python for prototyping and data work
Logistics or other real-time operations domain experience
What You Won’t Find Here
over-engineering everything upfront
unnecessary microservices
“clean architecture” for the sake of it
process-heavy development
AI demos that never reach production
wrapping a chatbot around a problem and calling it solved
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
About this role
Our website is one of the most important ways people discover what we offer, understand our value, and decide whether to talk to Sales or start a trial. The Web Growth team owns its roadmap and continuously improves the journey from first impression through to lead capture, demo engagement, signup, and trial start.
You’ll treat the website like a product: understand user intent, find confusion and friction, form strong hypotheses, test them with users and data, and turn what you learn into better experiences.
You’ll be just as comfortable shaping the problem and influencing the roadmap as you are designing the final interaction, prototype, or page.
What you’ll be doing
Experimentation:
Designing and iterating on experiments across landing pages, pricing, signup, and conversion flows to improve engagement, conversion, qualified leads, and trial starts.
Collaboration:
Working with Growth, Self-serve, Brand, Marketing, Product, Data, Research, and Engineering to turn opportunities into clear, buildable experiences.
Data and insight:
Using user insights and funnel data to identify opportunities, define hypotheses, and measure impact.
Product design:
Applying product design thinking to comprehension, navigation, forms, interactive demos, responsiveness, and accessibility.
Prototyping and systems:
Prototyping in Figma and code, using AI tools where useful, and working within shared components and brand systems.
Roadmap ownership:
Bringing ideas to the Web Growth roadmap, not just executing briefs.
Must have experience
Experience:
5+ years in web, product, growth, or a closely related design role, with a strong portfolio of shipped, conversion-focused work.
Growth mindset:
A track record of using design, growth frameworks, conversion rate optimisation, and funnel analysis to improve outcomes such as leads, conversion, trials, activation, or revenue.
Experimentation:
Experience designing and iterating on experiments, including A/B tests or other data-informed approaches. B2B SaaS experience is a plus.
Craft and taste:
Excellent visual and interaction design skills, with a sharp eye for typography, hierarchy, detail, and polish.
Systems and brand:
Comfortable working within an existing design system and brand, while identifying opportunities to extend and improve it.
AI fluency:
Experience using AI in your design practice, including tools such as Claude Code, Cursor, Codex, Figma Make, or similar. You should be able to explain how AI has changed your workflow and what you have built or shipped with it.
Ownership:
Able to take a brief and run with it. You work independently, make good decisions, ask the right questions, and bring solutions rather than just options.
Who this role is not for
This role is not for you if:
You only want to design campaign or marketing pages from a fixed brief. This role owns the journey from first visit through to lead, demo, signup, or trial.
You care about visual polish but not about comprehension, navigation, forms, interactive demos, or reducing friction.
You don’t want to work with funnel data, user research, experimentation, or the realities of implementation.
You want to focus on brand expression without balancing it with usability, accessibility, performance, and measurable growth.
You need a fixed roadmap and detailed requirements rather than identifying opportunities and shaping what the team should test next.
You’re not interested in working closely with Growth, Marketing, Product, Data, Research, and Engineering to make the website perform better.
What success looks like
You’ll know you’re successful if:
More visitors understand Fin and Intercom, find the right path for their needs, and take the next step with less friction.
You’ve improved meaningful growth outcomes across qualified leads, demo engagement, signups, and trial starts.
Experiments are well designed, clearly measured, and used to inform what the team does next.
You’ve made complex product value easier to understand and act on without relying on extra explanation from Sales or Marketing.
You’ve built strong working relationships with Growth, Marketing, Product, Engineering, Data, Research, Sales, and Customer Success.
You’ve raised the bar for web growth design through thoughtful, high-quality experiences that people trust and want to use.
Interview process
We understand that interviewing for a new role is both time- and energy-consuming. We aim to be thorough, speedy, and transparent in our approach.
You should expect the entire process to take no more than four weeks from start to finish. You’ll meet with members of our team and have the opportunity to validate that Intercom and the role are the right fit for you.
Ready to build something great?
If you’re excited by the opportunity to help existing businesses get more value from a self-serve product, and you have the craft, curiosity, commercial thinking, and autonomy to make a real impact, we’d love to hear from you.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Yerevan, Armenia
Role Purpose
The AI Product Stream Lead defines and delivers AI-powered supply chain solutions that solve real customer and operations problems on the Cargoo platform. You own a product stream end to end, from framing where AI creates value (automation, decision support, agents) to shipping it and proving it works in production.
You lead a cross-functional team, balancing customer value, technical and data feasibility, AI quality and cost, business priorities and delivery timelines. You also help set how Cargoo builds product in an AI-native way.
Key Responsibilities
AI Product Vision & Strategy
Shape the stream’s product vision and strategy with stakeholders, in line with Cargoo’s AI strategy and customer needs.
Identify and prioritize AI opportunities across freight operations (e.g. exception handling, quoting, document processing, planning and execution support) by value, feasibility and risk.
Decide where AI should automate, where it should assist, and where a human must stay in control.
Own product decisions, balancing customer value, technical feasibility, AI quality, cost, business priorities and delivery timelines.
Leadership & Delivery
Lead the development team through the whole product lifecycle, from discovery to rollout and adoption.
Decide scope, schedule and quality, including when an AI feature is good enough to ship and when it needs another iteration.
Run fast discovery loops: prototype with AI tools, validate with real users and data, then commit.
Make sure the team meets internal policies, data protection rules and responsible-AI standards (incl. EU AI Act awareness).
Product Management & Requirements
Create clear Use Cases, Requirements and Business Rules. For AI features, add expected behaviour, edge cases, failure modes and escalation paths.
Define success and evaluation criteria for AI features with engineering: accuracy, latency, cost per task and acceptable error rates, backed by representative test sets.
Write User Stories and Acceptance Criteria that cover both deterministic logic and probabilistic AI behaviour.
Work with engineering and data owners on data readiness: which data we need, its quality, and who owns it.
Own and continuously refine the Product Backlog so the team always works on the highest-value opportunities.
Track adoption and impact after release (time saved, automation rate, user trust) and feed the learning back into the roadmap.
AI-Native Ways of Working
Use AI tools every day for research, specs, prototyping, data analysis and feedback synthesis.
Help the team and wider product org adopt AI-assisted delivery practices.
Candidate Profile
Education & Experience
5+ years managing software development projects, strongly preferably as a Product Owner.
Proven managerial skills: team leadership, decision-making and conflict resolution.
Degree or diploma in Information Technology, Informatics or a related field.
Technical Skills (Must Have)
Deep understanding of Agile values, principles and frameworks (Scrum, Kanban, Lean) and the ability to apply them well.
Strong analytical skills, comfortable working with data to make product decisions.
Solid working understanding of how LLMs and AI agents work, what they are good at, and where they fail (hallucinations, non-determinism, cost, latency).
Hands-on, daily use of AI tools in your own work.
Fluent English, written and spoken.
Strong Plus
Having shipped at least one AI/ML or LLM-based feature to production.
Experience defining evaluation criteria or test sets for AI features.
Logistics background or experience with logistics solutions.
Experience with data products, workflow automation or decision-support systems.
Behavioral Traits
Excellent communication with technical and non-technical audiences, including customers, executives, managers and subject matter experts. Able to explain AI trade-offs in plain language.
Strong leadership and decision-making, able to guide teams and resolve conflicts.
Analytical, structured and value-driven in prioritization. Evidence over hype.
Curious and fast-learning, comfortable with ambiguity and quick iteration.
Location: New York
Workplace: remote
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
👀 What are we looking for?
Education and Experience:
Bachelor’s degree in Finance, Accounting, or a related field; MBA or CPA preferred.
Minimum of 7 years of progressive experience in finance, with at least 3 years in a leadership role.
Proven experience in the technology or blockchain industry is highly desirable.
Skills and Competencies:
Strong knowledge of financial management, accounting principles, and financial regulations.
Excellent analytical and problem-solving skills with a strategic mindset.
Proficiency in financial software and tools, such as ERP systems, Excel, and financial modeling.
Exceptional leadership and team management abilities.
Strong communication and presentation skills, with the ability to convey complex financial information clearly.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
💥 What will you do?
The Director of Finance at Merkle Science will be responsible for overseeing all financial operations, ensuring financial stability, and supporting strategic decision-making. This role involves managing the finance team, driving financial planning and analysis, and ensuring compliance with financial regulations. The ideal candidate will have a strong background in finance, excellent leadership skills, and a deep understanding of the technology and blockchain industry.
Responsibilities:
Financial Management:
Oversee all financial operations and direct corporate financial planning and structure.
Manage the preparation of financial reports, budgets, forecasts, and regulatory requirements.
Ensure the accuracy and integrity of financial information and reporting.
Develop and implement financial strategies to support the company's growth and profitability.
Budgeting and Forecasting:
Lead the budgeting process and quarterly forecasting updates.
Monitor and analyze budget performance and implement corrective actions as necessary.
Provide detailed financial analysis and modeling to support strategic initiatives.
Compliance and Strategic Planning:
Ensure compliance with local, state, and federal financial regulations and standards.
Develop and maintain policies and procedures to ensure financial governance.
Partner with the executive team to develop and execute long-term financial strategies.
Provide financial insights and recommendations to inform business decisions and strategies.
Team Leadership and Stakeholder Communication
Lead and mentor the finance team, fostering a culture of high performance and continuous improvement.
Provide ongoing training and development opportunities for finance staff.
Manage relationships with external auditors, investors, and financial institutions.
Present financial reports and insights to the executive team, board of directors, and investors.
Communicate financial performance and strategy to internal and external stakeholders.
About the project:
A fast-growing fintech startup providing SaaS solutions for institutional investors.
The platform includes advanced solutions for financial analysis, trade flow management and portfolio management.
Requirements:
— Strong experience with C# / .NET / ASP.NET Core
— Solid experience with Angular
— Good understanding of SOLID principles and design patterns
— Working knowledge of relational databases
— Familiarity with Git
— Good understanding of UI/UX principles
— Experience working in an Agile environment
— Strong communication and collaboration skills
What we're looking for:
— A self-driven engineer passionate about technology
— Someone who takes ownership and accountability for their work
— Strong attention to detail and a focus on quality
— A proactive approach to automation and process improvement
— Ability to clearly communicate technical ideas
— Comfortable working in a fast-paced, highly collaborative environment
— Open to feedback and able to work effectively with both technical and business stakeholders
Responsibilities:
— Design, develop and maintain components and frameworks for the client's technology ecosystem
— Collaborate with internal and external stakeholders to understand application development needs
— Research and evaluate new technologies and use cases
— Identify inefficiencies and implement appropriate technology solutions
— Contribute ideas and improvements to the product and development process
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs.
We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job.
You own the question of who is taking value they did not pay for, and the system that stops them.
You make sure:
- We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss
- Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong
- The difference between fraud and unprofitable pricing is a number we can defend, not a vibe
- When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review
WHAT YOU WILL DO
Detection & scoring
- Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays.
- Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars.
- Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers.
- Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal.
Entity resolution & ring detection
- Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures.
- Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost.
- Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away.
Enforcement, policy & the cost of being wrong
- Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence.
- Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong.
- Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back.
- Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do.
Measurement & adversarial monitoring
- Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current.
- Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth.
- Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week.
- Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it.
Making it usable
- Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned.
- Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard.
- Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
- Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours.
- Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless.
- Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model.
- Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence.
- Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system.
- Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto
- Trust & safety and platform-integrity teams who owned detection and enforcement policy
- Growth or product data scientists who ended up owning promo-abuse because nobody else would
- Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build content-moderation or NSFW classification — that is a different function here
- Would ship a ban list without knowing its precision
- Optimize AUC on a label set your own enforcement created, and call it validated
- Need a labelled fraud dataset to exist before you can start
- Treat every negative-margin account as an abuser
- Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll sit in the Trading OS team, reporting to the Director of OTA Platform. You’ll work closely with lead engineers, Revenue Management, and commercial leaders to define and deliver the long-term product vision for Trading OS, creating shared data, tools, and capabilities that power pricing, packaging, promotions, and availability across markets. Together, the team will focus on enabling commercial and AI teams to configure, test, and automate commercial changes safely and quickly at scale, reducing dependency on engineering and enhancing decision-making.
Trading OS sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers.
Your day-to-day:
- Partner with engineering, Revenue Management, and commercial leaders to define the Trading OS roadmap, outcomes, metrics, and investment priorities.
- Build flexible tools, APIs, and data models that enable commercial teams to configure, test, and roll out pricing, packaging, and availability changes.
- Work closely with Engineering on technical design, service boundaries, data contracts, and scalable architecture for AI-assisted decisioning.
- Improve the quality, reliability, and visibility of commercial data to enable faster, engineering-independent commercial changes.
- Use data and controlled experimentation to measure operator efficiency, engineering effort avoided, platform adoption, and commercial impact.
- Drive platform adoption by establishing clear documentation, onboarding, and feedback loops for internal product and commercial consumers.
Your skillset:
- Proven record of platform product leadership owning technical, API-heavy, data-rich, or internal platform products used by multiple teams.
- Systems thinking ability to model complex dependencies across data, services, and workflows into stable, composable capabilities.
- Strong technical fluency across APIs, data models, distributed systems, configuration engines, and observability to collaborate credibly with engineering.
- Commercial judgement with the ability to connect platform strategy to margin, trading objectives, and customer value.
- Expertise in data and experimentation, comfortable defining metrics, designing controlled tests, and using data to guide decisions.
- Outstanding execution and communication skills to navigate ambiguity, balance platform health with delivery, and align technical and non-technical stakeholders.
The interview journey:
- Talent acquisition screening - 30 minutes
- First stage with the hiring manager - 45 minutes
- Final stage with key stakeholders, including a platform case to present - 1 hour
- Behavioural and culture conversation with VP of Product - 45 minutes
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three.
We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us.
We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border.
We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all.
You own the measurement and the argument behind fixing all of it.
You make sure:
- We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute
- Every basis point of payment cost has a name, a geography and an owner
- A decline is a diagnosis, not a statistic
- When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's
WHAT YOU WILL DO
Authorization & decline analysis
- Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method.
- Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them.
- Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing.
- Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool.
Cost of acceptance
- Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces.
- Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic.
- Build the evidence for commercial conversations with our processor, and keep it current enough to reuse.
Local payment methods, entities and routing
- Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover.
- Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege.
- Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch.
Renewals, dunning and involuntary churn
- Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop.
- Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes.
- Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage.
Disputes, refunds and reconciliation
- Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you.
- Reconcile processor data to the revenue ledger and explain the differences rather than plugging them.
- Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction.
HOW WE WORK
- SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax.
- Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly.
WHO WE'RE LOOKING FOR
- 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough.
- Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC.
- Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right.
- Python at working level for analysis.
- The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question.
- Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn.
- Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Payment operations or payments analytics at a consumer subscription, marketplace or gaming company
- Analysts from PSPs, acquirers, orchestration platforms or card networks
- Billing / revenue operations analysts who owned dunning and involuntary churn
- Risk or chargeback analysts who moved toward the acceptance side
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to own checkout UX or pricing — that is Product Analyst, and it is open
- Want to build fraud models — that is the Antifraud data scientist, and it is open
- Would report an authorization rate without saying what the denominator was
- Would take a processor's own analysis of their own performance at face value
- Need someone else to prepare the data
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.
This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You'll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.
THE OPPORTUNITY
- Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
- Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
- Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don't reach investigators before their workflows are ready.
- Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
WHAT YOU BRING
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement.
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact.
NICE TO HAVES
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
- Experience shipping AI or ML into a regulated investigative workflow, including the control design.
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US).
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.
This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You'll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.
THE OPPORTUNITY
- Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
- Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
- Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don't reach investigators before their workflows are ready.
- Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
WHAT YOU BRING
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement.
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact.
NICE TO HAVES
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
- Experience shipping AI or ML into a regulated investigative workflow, including the control design.
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US).
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Kuwait City, Kuwait
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
Operations Manager
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Directly supervise, mentor, and evaluate Operations Supervisors handling field teams.
Conduct regular performance reviews, set KPI targets, and identify training/upskilling needs across all service departments.
Work with HR to recruit, onboard, and manage manpower allocation, seasonal shift scaling, and roster planning.
Oversee daily scheduling, route planning, job dispatching, and resource allocation to minimize transit time and maximize team utilization.
Manage emergency dispatch processes for urgent calls
Standardize Operational Standard Operating Procedures (SOPs) across all services
Implement continuous audit and site-inspection frameworks to guarantee service quality
Manage operational budgets for field consumables, tools, equipment, spare parts and fleet vehicles
Control inventory levels to prevent shrinkage, overstocking, or site delays due to material stockouts
Manage fleet logistics, fuel consumption, maintenance schedules, and tracking systems for field vans/vehicles
Function as the primary operational escalation point for high-profile clients, key accounts, and supervisor escalations
Track client feedback, CSAT scores, and root causes for service rework; implement immediate corrective action plans
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Experience in field service operations (pest control, HVAC, cleaning, or similar)
Proven experience managing supervisors and multiple field teams
Strong skills in scheduling, route planning, and dispatching, including urgent calls
Experience setting KPIs, running performance reviews, and identifying training needs
Experience writing SOPs and running audits, inspections, and quality control
Ability to manage budgets, inventory, and fleet (fuel, maintenance, tracking)
Experience handling key account escalations and improving CSAT and SLA compliance
Knowledge of safety, regulatory, and legal requirements
Experience working with HR on hiring, onboarding, and rosters
Strong leadership, communication, and problem-solving skills
Proficiency with scheduling or field service management software
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to 2-3 days a month on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 5+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not necessarily as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive user growth and engagement across global markets by building a scalable growth platform — the shared campaign engine, task and incentive systems, loyalty programs, and ToB operational tooling that power growth for every business line at OKX — and by unlocking acquisition through diversified channels including SEO, ASO, affiliate, referral, and paid.
As the Growth Platform Product Lead, you will own the product vision and roadmap for our growth middle-platform, lead a team of product managers, and act as the central partner to business, channel, and regional stakeholders who rely on the platform to hit their growth targets. This is a leadership role for someone who has built growth infrastructure at scale and knows how to turn a fragmented set of campaign tools into a unified, self-serve growth system.
What You’ll Be Doing
Own the Growth Platform Strategy
Define the multi-year vision and roadmap for the growth middle-platform: campaign engine, task/mission system, rewards and incentive infrastructure, loyalty and tiering, user segmentation and targeting, and the ToB configuration and analytics layer that operators use daily.
Set platform standards for reusability, configurability, and time-to-launch so that new growth activities can be shipped by business teams without bespoke engineering.
Balance platform investment against business-line requests, and make clear, well-communicated prioritization calls.
Build the Platform
Lead the design and delivery of ToC growth products (campaigns, tasks, mega sales, loyalty) and the ToB capabilities behind them (campaign configuration, rules engine, budget and risk controls, reporting).
Drive experimentation infrastructure and growth analytics so that every campaign is measurable, comparable, and optimizable.
Leverage AI tools and automation to shorten experimentation cycles, surface insights faster, and scale growth operations with fewer manual touchpoints.
Enable Channel Growth
Partner with channel owners across SEO, ASO, referral, affiliate, and paid to translate channel-specific funnel needs into platform capabilities.
Identify high-leverage channel opportunities and build the platform features that amplify channel performance across markets.
Manage Stakeholders Across the Organization
Serve as the single point of accountability for the growth platform with Trading, Listing, Paid Ads, Content, Affiliate, Referral, regional growth teams, and risk/compliance.
Establish intake, prioritization, and governance processes that keep dozens of concurrent stakeholders aligned and informed.
Influence senior leadership on platform investment, trade-offs, and sequencing; resolve conflicts between business urgency and platform integrity.
Lead and Grow the Team
Manage, coach, and develop a team of product managers; set clear goals, review work quality, and build a high-performance culture.
Raise the bar on PM craft across the team: problem framing, data literacy, spec quality, and cross-functional execution.
What We Look For In You
5+ years of product management experience
, including
2+ years managing product managers
and owning a multi-quarter roadmap.
Deep growth middle-platform experience
: you have designed and shipped a campaign engine, task/mission system, incentive or rewards platform, loyalty program, or comparable shared growth infrastructure that served multiple business lines.
Proven platform thinking
: track record of consolidating scattered, one-off growth tools into a reusable, configurable, self-serve system, and of measuring the efficiency gains that resulted.
Exceptional stakeholder management
: demonstrated ability to run intake and prioritization across many competing internal customers, manage up to executive leadership, and hold the line on platform trade-offs without losing partner trust.
Strong data and analytics fluency
: comfortable defining campaign and platform metrics, reading experiment results, and using data to settle prioritization debates.
Large-scale delivery
: experience navigating complex cross-team dependencies in a fast-moving, global organization.
High learning velocity
: able to rapidly internalize new domains — crypto, regional markets, new channels — and connect product, data, and market signals into actionable strategy.
Nice-To-Haves
Experience in crypto, fintech, or other regulated consumer products where growth mechanics must satisfy risk and compliance constraints.
Hands-on experience with SEO and/or ASO strategy, including keyword optimization, app store listing optimization, and organic growth levers.
Experience building ToB operational platforms or internal tooling used by non-technical operators at scale.
Experience applying AI/LLM tooling to growth operations, analytics, or PM workflows.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive user growth and engagement across global markets by building a scalable growth platform — the shared campaign engine, task and incentive systems, loyalty programs, and ToB operational tooling that power growth for every business line at OKX — and by unlocking acquisition through diversified channels including SEO, ASO, affiliate, referral, and paid.
As the Growth Platform Product Lead, you will own the product vision and roadmap for our growth middle-platform, lead a team of product managers, and act as the central partner to business, channel, and regional stakeholders who rely on the platform to hit their growth targets. This is a leadership role for someone who has built growth infrastructure at scale and knows how to turn a fragmented set of campaign tools into a unified, self-serve growth system.
What You’ll Be Doing
Own the Growth Platform Strategy
Define the multi-year vision and roadmap for the growth middle-platform: campaign engine, task/mission system, rewards and incentive infrastructure, loyalty and tiering, user segmentation and targeting, and the ToB configuration and analytics layer that operators use daily.
Set platform standards for reusability, configurability, and time-to-launch so that new growth activities can be shipped by business teams without bespoke engineering.
Balance platform investment against business-line requests, and make clear, well-communicated prioritization calls.
Build the Platform
Lead the design and delivery of ToC growth products (campaigns, tasks, mega sales, loyalty) and the ToB capabilities behind them (campaign configuration, rules engine, budget and risk controls, reporting).
Drive experimentation infrastructure and growth analytics so that every campaign is measurable, comparable, and optimizable.
Leverage AI tools and automation to shorten experimentation cycles, surface insights faster, and scale growth operations with fewer manual touchpoints.
Enable Channel Growth
Partner with channel owners across SEO, ASO, referral, affiliate, and paid to translate channel-specific funnel needs into platform capabilities.
Identify high-leverage channel opportunities and build the platform features that amplify channel performance across markets.
Manage Stakeholders Across the Organization
Serve as the single point of accountability for the growth platform with Trading, Listing, Paid Ads, Content, Affiliate, Referral, regional growth teams, and risk/compliance.
Establish intake, prioritization, and governance processes that keep dozens of concurrent stakeholders aligned and informed.
Influence senior leadership on platform investment, trade-offs, and sequencing; resolve conflicts between business urgency and platform integrity.
Lead and Grow the Team
Manage, coach, and develop a team of product managers; set clear goals, review work quality, and build a high-performance culture.
Raise the bar on PM craft across the team: problem framing, data literacy, spec quality, and cross-functional execution.
What We Look For In You
5+ years of product management experience
, including
2+ years managing product managers
and owning a multi-quarter roadmap.
Deep growth middle-platform experience
: you have designed and shipped a campaign engine, task/mission system, incentive or rewards platform, loyalty program, or comparable shared growth infrastructure that served multiple business lines.
Proven platform thinking
: track record of consolidating scattered, one-off growth tools into a reusable, configurable, self-serve system, and of measuring the efficiency gains that resulted.
Exceptional stakeholder management
: demonstrated ability to run intake and prioritization across many competing internal customers, manage up to executive leadership, and hold the line on platform trade-offs without losing partner trust.
Strong data and analytics fluency
: comfortable defining campaign and platform metrics, reading experiment results, and using data to settle prioritization debates.
Large-scale delivery
: experience navigating complex cross-team dependencies in a fast-moving, global organization.
High learning velocity
: able to rapidly internalize new domains — crypto, regional markets, new channels — and connect product, data, and market signals into actionable strategy.
Nice-To-Haves
Experience in crypto, fintech, or other regulated consumer products where growth mechanics must satisfy risk and compliance constraints.
Hands-on experience with SEO and/or ASO strategy, including keyword optimization, app store listing optimization, and organic growth levers.
Experience building ToB operational platforms or internal tooling used by non-technical operators at scale.
Experience applying AI/LLM tooling to growth operations, analytics, or PM workflows.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ГибридParis
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
ГибридleadLondon
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance